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1

Bradley, Carol. "“Hospitable” Hospitals." Nursing Management (Springhouse) 31, no. 6 (June 2000): 25–26. http://dx.doi.org/10.1097/00006247-200006000-00008.

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Chamberlain, Paul. "HOSPITAbLe." Interactions 25, no. 3 (April 23, 2018): 88. http://dx.doi.org/10.1145/3203216.

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Tudor, Keith. "Hospitable psychotherapy." Hospitality Insights 5, no. 2 (December 22, 2021): 5–6. http://dx.doi.org/10.24135/hi.v5i2.109.

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One of the things I notice when my wife and I go out for a meal in a restaurant is how the staff make contact, welcome us and see us to our table. For me, the quality of the contact (by eye contact, a smile, and an open manner), the welcome (‘Kia ora’), and accompaniment to the table (which conveys a sense of being expected) are all crucial elements to setting the scene of what is to come. Similarly, in psychotherapy, practitioners meet, greet and seat their clients, and, as do restauranteurs, have different perspectives on how to do that. During the last decade, some psychotherapists have been thinking about their practice in terms of what Donna Orange, clinician and a professor at New York University, refers to as ‘clinical hospitality’ [1] . In promoting this concept as a way of thinking about psychotherapeutic practice, she draws on the work of three French philosophers: Emanuel Lévinas (1906–1995), Jacques Derrida (1930–2004) and Paul Ricœur (1915–2005), all of whom devoted themselves to the discourse of hospitality. From Lévinas [2], who drew on the story of Abraham’s hospitality towards three Bedouin (Genesis, chapter 18), we derive the ethical view that the ‘other’ as a guest has a claim on my protection as a host. This view is reflected in the duty of care towards their clients practiced by psychotherapists and those in the helping professions. Much of Derrida’s work examines the ambiguities of hospitality: that it is both unconditional in that, as hosts, we submit ourselves to the other; yet, at the same time, there are ‘laws’ of hospitality that subject both hosting and being a guest to certain social and cultural conventions [3]. Finally, from Ricœur, a philosopher who distinguished between a hermeneutics (or way in which something is interpreted or understood) of faith or trust and a hermeneutics of doubt or suspicion, we get the concept of ‘linguistic hospitality’ [4]: the recognition of genuine otherness, which cannot be translated so much as interpreted. In other words, at best, there is an understanding of our guest or client, with and in all our differences. In this sense, we may think of hospitality as orientated towards being contractual, open, accepting, non-judgmental, and empathic and, insofar as it enhances a person’s mana, it is therapeutic. This is akin to the concept of manaakitanga “where[by] hospitality extends beyond commercial transactions and focusses on reciprocity and care” [5], the implication of which is mana-enhancing psychotherapy [6]. It is in this context that Orange, who is a psychoanalyst and a philosopher, describes her work in terms that she ‘cares’ for her patients [7, 8]. From this perspective, psychotherapy is all about being hospitable: there is – or should be – an openness, welcome, care, and attention that makes our client/guest feel good and that sets the scene for the ensuing therapeutic relationship through which the client resolves their problems and, ultimately, feels better. Just as psychotherapy is learning from hospitality, it may be that insights from psychotherapy may be useful to people in hospitality, not only in being able to analyse transactions and interpersonal communication, but also in understanding personal history and dynamics, especially when the host is feeling less than open, welcoming or gracious. Shabad [9] emphasises the importance for the therapist to be open, precisely so that the client (or patient) has the opportunity for what he refers to as the ‘dignity’ to give of themselves: “When an individual has attained a sense of belonging because of being received himself/herself by significant persons, he/she is better able to mobilize the graciousness of welcoming the gifts of others” (p. 359). In other words, one cannot be a host and offer hospitality (social, cultural, linguistic, clinical or nurturant) without first having experienced, taken in and integrated, both developmentally and psychologically, appropriate and generous hospitality. Corresponding author Keith Tudor can be contacted at: keith.tudor@aut.ac.nz References (1) Orange, D. M. The Suffering Stranger: Hermeneutics for Everyday Clinical Practice; Routledge: New York, NY, 2011. (2) Levinas, E. Nine Talmudic Readings; Indiana University Press: Bloomington, IN, 1990. (3) Derrida, J. Adieu to Emmanuel Levinas, Trans. P.-A. Brault, M. Naas; Stanford University Press: Stanford, CA, 1999. (4) Ricœur, P. On Translation, Trans. E. Brennan; Routledge: Hove, England, 2006. (5) Wikitera, K.-A. Under the Stars of Matariki. Hospitality Insights 2021, 5 (1), 1–2. (6) Reidy, J. Ko wai au? Who am I? What are the Meanings of the Mātauranga Māori Concept of Mana and What Might this Concept Contribute to the Understanding and Practice of Psychodynamic Psychotherapy?; Master’s Thesis, Auckland University of Technology, New Zealand, 2014. https://openrepository.aut.ac.nz/handle/10292/7863 (accessed Dec 22, 2021). (7) Orange, D. Clinical Hospitality: Welcoming the Face of the Devastated Other. Ata: Journal of Psychotherapy Aotearoa New Zealand 2012, 16 (2), 165–178. https://doi.org/10.9791/ajpanz.2012.17 (8) Orange, D. M. Emotional Availability and Clinical Hospitality; Presentation at Association for Psychoanalytic Self Psychology, New York City, March 2014. (9) Shabad, P. The Vulnerability of Giving: Ethics and the Generosity of Receiving. Psychoanalytic Inquiry 2017, 37 (6), 359–374. https://doi.org/10.1080/07351690.2017.1334443
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Mitchell, Barbara. "Hospitable Harvard." Reference Librarian 7, no. 17 (October 1987): 65–76. http://dx.doi.org/10.1300/j120v07n17_07.

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Hanlon, V. "Hospitable medicine." Canadian Medical Association Journal 172, no. 10 (May 10, 2005): 1337–38. http://dx.doi.org/10.1503/cmaj.050151.

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Warren Motte. "Hospitable Poetry." L'Esprit Créateur 49, no. 2 (2009): 34–45. http://dx.doi.org/10.1353/esp.0.0173.

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Wisdom, Kyle. "Indonesia’s Hospitable Democracy." International Journal of Asian Christianity 5, no. 2 (August 30, 2022): 241–56. http://dx.doi.org/10.1163/25424246-05020007.

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Abstract Although much scholarly work has been done to present the depth and diversity of Islam around the world, positive encounters between Islam and Christianity in modern democracies continue to merit exploration. Indonesia, the world’s largest Muslim majority nation, includes organizations and thinkers at the forefront of re-examining assumptions of Islamic orthodoxy. This article will present the current activities of Humanitarian Islam and its partnership with Christian organizations to build peace and shared civilizational values. Unique partnerships like this are possible through Muslim reform efforts, which have been underrepresented. These significant efforts are partly conceivable due to two Indonesian thought leaders, Nurcholish Madjid and Abdurrahman Wahid, who made significant contributions to Indonesian expressions of Islam. Two recent events in Indonesia show the progress and challenge for Christian minorities in Muslim majority contexts. While tension remains, Muslim reform efforts in Indonesia suggest possibilities for Islam’s peaceful integration with modern democracy and establishing conditions where Christian minority communities can thrive.
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Bloom, Ronna. "Gracious Hospitable City." Luxury 8, no. 1 (January 2, 2021): 1–2. http://dx.doi.org/10.1080/20511817.2020.1864593.

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Susan Abraham. "Mentoring (In)Hospitable Places." Journal of Feminist Studies in Religion 33, no. 1 (2017): 119. http://dx.doi.org/10.2979/jfemistudreli.33.1.10.

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Justesen, Lise, and Svend Skafte Overgaard. "The Hospitable Meal Model." Hospitality & Society 7, no. 1 (March 1, 2017): 43–62. http://dx.doi.org/10.1386/hosp.7.1.43_1.

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Stichler, Jaynelle F. "Is Your Hospital Hospitable?: How Physical Environment Influences Patient Safety." Nursing for Women's Health 11, no. 5 (October 2007): 506–11. http://dx.doi.org/10.1111/j.1751-486x.2007.00226.x.

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Radko, T. "The Charleston Conference--Uniquely Hospitable." Choice Reviews Online 52, no. 05 (December 18, 2014): 728. http://dx.doi.org/10.5860/choice.52.05.728.

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Mand, Harpreet (Neena), and Steani Cilliers. "Hospitable urban spaces and diversity." Hospitality & Society 3, no. 3 (September 1, 2013): 211–28. http://dx.doi.org/10.1386/hosp.3.3.211_1.

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Kitson, Jennifer. "Home touring as hospitable urbanism." Journal of Urbanism: International Research on Placemaking and Urban Sustainability 10, no. 1 (November 20, 2015): 77–97. http://dx.doi.org/10.1080/17549175.2015.1111924.

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Lynch, Paul. "2021 Dreams of a Hospitable Society." Hospitality Insights 4, no. 2 (December 29, 2020): 1. http://dx.doi.org/10.24135/hi.v4i2.82.

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A benefit of the pandemic has been a pause in ‘normality’ allowing one to reflect: noticeable effects such as roads with near absence of cars, filled with pedestrians and cyclists who greet one another, a virtual absence of planes in the sky, a greater engagement of people with nature, with simple pleasures, a re-valuing of roles that have been deemed and rewarded commensurately as less valuable such as cleaners, refuse collectors, so called front line workers etc. A return to the idea that ‘we are all in it together’, the idea that a society might be said to exist once more.
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Parameswaran, Lekshmy, and László Herczeg. "Hospitable Hospice - Redesigning care for tomorrow." International Journal of Integrated Care 16, no. 6 (December 16, 2016): 379. http://dx.doi.org/10.5334/ijic.2927.

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Wenzel, Judy. "Going to Jail: Finding Hospitable Space." English Journal 79, no. 4 (April 1990): 46. http://dx.doi.org/10.2307/818127.

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Pesut, Barbara, Sheryl Reimer-Kirkham, Richard Sawatzky, Gloria Woodland, and Perry Peverall. "Hospitable Hospitals in a Diverse Society: From Chaplains to Spiritual Care Providers." Journal of Religion and Health 51, no. 3 (September 14, 2010): 825–36. http://dx.doi.org/10.1007/s10943-010-9392-1.

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Melville, Peter. "Staging the Nation: Hospitable Performances in Kant’sAnthropology." European Romantic Review 17, no. 1 (January 2006): 39–53. http://dx.doi.org/10.1080/10509580500520826.

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Ascough, Richard S. "Welcoming Design ? Hosting a Hospitable Online Course." Teaching Theology & Religion 10, no. 3 (July 2007): 131–36. http://dx.doi.org/10.1111/j.1467-9647.2007.00340.x.

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Vincent, John. "Book Review: Hospitable God — the Transformative Dream." Missiology: An International Review 39, no. 3 (July 2011): 414–15. http://dx.doi.org/10.1177/009182961103900318.

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Cebulko, Kara, and Alexis Silver. "Navigating DACA in Hospitable and Hostile States." American Behavioral Scientist 60, no. 13 (September 27, 2016): 1553–74. http://dx.doi.org/10.1177/0002764216664942.

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Anderson, David W. "Hospitable Classrooms: Biblical Hospitality and Inclusive Education." Journal of Education and Christian Belief 15, no. 1 (March 2011): 13–27. http://dx.doi.org/10.1177/205699711101500103.

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Armstrong, David G., and Geoffrey C. Gurtner. "A histologically hostile environment made more hospitable?" Nature Reviews Endocrinology 14, no. 9 (July 27, 2018): 511–12. http://dx.doi.org/10.1038/s41574-018-0073-6.

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Harris, Craig. "Configuring hospitable space — Fantasy and fantastic media." Contemporary Music Review 13, no. 2 (January 1996): 109–35. http://dx.doi.org/10.1080/07494469600640081.

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Curtis, Glenn E., John N. Gibbs, and Ramón Miró. "Nations hospitable to organized crime and terrorism." Trends in Organized Crime 8, no. 1 (September 2004): 5–23. http://dx.doi.org/10.1007/s12117-004-1001-9.

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Kiptenko, V., and I. Okolovych. "INTRODUCTION OF SUSTAINABLE DEVELOPMENT ASPECTS IN THE FIELD OF RURAL TOURISM IN UKRAINE." Bulletin of Taras Shevchenko National University of Kyiv. Geography, no. 82-83 (2022): 39–46. http://dx.doi.org/10.17721/1728-2721.2022.82.6.

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Features of rural tourism are considered within the concepts of sustainable development and sustainable tourism development. Possibilities of assessing the degree of implementation of aspects of sustainability at the level of the tourism process participants are highlighted. The monitoring of the state of achievement of the goals of sustainable tourism development is platformed by the survey of owners of rural hospitable estates in Ukraine – members of the NGO “Union for Promotion of Rural Green Tourism Development in Ukraine”, providing for the initial assessment of the implementation of aspects of sustainable development in the field of rural tourism in Ukraine. The latter allowed us to identify the main sociodemographic indicators of the owners of rural hospitable estates in Ukraine and their farmsteads. The analysis of the level of estate owners’ acknowledgment of the concept and goals of sustainable development, the study of the nature of the use of hired labor by the owners of rural hospitable estates, the level of implementation of aspects of environmental friendliness and responsible consumption serve to reveal the state, opportunities, and prospects of cooperation of rural hospitable estates with other participants of the tourist process. It was found that the owners of estates not only have a common understanding of the concept of sustainability and its relevance but also actively endeavor to implement certain aspects of sustainability in the provision of rural tourism services. Highlighted criteria for sustainability of rural hospitality services – economic (profitability, demand, stable tourist flows, expansion of activities, etc.), sociocultural (cooperation and partnership, cluster interaction, preservation of local traditions, opportunities for learning and personal development, etc.) and environmental (waste management, responsible consumption of resources, etc.). The current needs and mechanisms of further acquaintance of the owners of rural hospitable estates with the issues of sustainable development are determined. Identified ways to ensure more sustainable activities for the provision of rural tourism services at different levels – the level of rural hospitable estate, community level and state level as elements of a complex, continuous and multifaceted process.
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Gibbs, Darryl, Clare Haven-Tang, and Caroline Ritchie. "Harmless flirtations or co-creation? Exploring flirtatious encounters in hospitable experiences." Tourism and Hospitality Research 21, no. 4 (October 2021): 473–86. http://dx.doi.org/10.1177/14673584211049297.

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Exploring the relationship between sexual harassment and service work in hospitality has long been considered a complex issue, due to the blurred and sometimes invisible line between flirting, harassment and the very nature of close contact hospitality service work. Little research has examined how mutual flirtations (when they are conducted in an appropriate manner and within safe boundaries) between customer and staff can play a positive role in the co-creation of hospitable experiences. This paper presents the findings of one theme from a wider PhD study which sought to explore the role of staff, customers and managers in the co-creation and performance of natural hospitable experiences. The focus of this paper is an exploration of the relationship between flirtatious encounters and the co-creation of hospitable experiences. In the wider study, three research phases were conducted. Semi-structured interviews were undertaken with service staff and managers from a range of hospitality servicescapes and data was gathered from customers through a number of focus groups, and the findings suggest that harmless and appropriate flirtatious encounters between customers and staff which are initiated in a natural and safe manner can have a positive influence on the co-creation of hospitable experiences.
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Berger, Ana von Frankenberg, Andrea Capra, Aline De Rocco, and Manuela Oliveira. "Design as a positive stimulus in a Brazilian hospital environment." Strategic Design Research Journal 13, no. 3 (December 23, 2020): 632–45. http://dx.doi.org/10.4013/sdrj.2020.133.26.

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The new coronavirus pandemic has put healthcare professionals, patients and family members under pressure and stress, causing mental health issues especially in the healthcare community. Studies show that a positive environment plays an important role in the well-being of individuals, impacting physical and psychological security of people. This article presents a project developed for the Hospital de Clínicas de Porto Alegre, that through graphic interventions softened the effects of combating COVID-19 for the healthcare staff and patients throughout the pandemic. The project is detailed and the discussion presents the main points considered in the process of decision making. Results show how design can play an important role in helping, not only the Covid-2019 pandemic, but also in making hospitals more hospitable places.
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Robinson, Richard. "Gaining and sustaining ‘hospitable’ employment for disability youth." Hospitality Insights 2, no. 2 (October 24, 2018): 5–6. http://dx.doi.org/10.24135/hi.v2i2.40.

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As the hospitality industry globally suffers persistent skills shortages, organisations are increasingly looking to non-traditional labour markets to fill vacancies. Indeed, hospitality has a long tradition of employing from society’s margins [1]. Research has shown hospitality firms are more likely than other industries to hire people experiencing disability [2]. Therefore, hospitality has the need, the tradition and the capacity to implement and support lasting change in the employment of disability youth. The Australian National Disability Insurance Scheme (NDIS), which is overhauling the sector and transforming the way persons experiencing disability access services, is modelled on research demonstrating the broader economic benefits of greater inclusive workforce participation [3]. The scheme is also consistent with the fact that employment is the key to exits from disadvantage for most people of working age [4]. Yet Australia ranks 21st out of 29 OECD nations in disability employment rates [5]. These poor rates of providing inclusive employment are often levelled at firms’ unwillingness to hire applicants with a disability [6]. In late 2016, a disability services provider (DSP) and a registered charity partnered in a mobile coffee cart social enterprise to create open employment pathways for a group of disability youth previously employed in the ‘sheltered workshop’ model. A 360-degree ethnography combining interview and observational methods [7] was designed to investigate the holistic experiences of the youth and to gain insights into the levers and barriers regarding open employment. The agency/structure dualism framed the study, as it is recognised that agency is in itself not sufficient when its expression is constrained by an individual’s social deficits and the legacies of their entrenched disadvantage [8]. In all, five ‘baristas’ experiencing disability (across 10 interviews), 11 co-workers/managers from the DSP and the charity, and 21 customers comprised the sample. Previous research has identified industry’s reticence to employ people with disability as a key barrier, despite ability and willingness to work [5]. This study, however, identified a complex range of structural factors inhibiting the agency of disability youth to self-determine towards open employment. These included a history of poor experiences in institutional settings (e.g. schooling and sporting), the safety and security of sheltered workshops, parental oversight and the staffing requirements of DSP social enterprises. Surprising individual-level factors were also manifest, including the inability to responsibly manage new- found workplace independence and an absence of extrinsic motivators to work – given that the disability youth enjoyed financial security regardless of earnings. This research challenges the conventional wisdom that organisations alone need to revisit their willingness, capacity and preparedness for providing accessible employment, and rather suggests that deep-seated structural factors, and their impacts on youth, require concomitant attention. Corresponding author Richard Robinson can be contacted at: richard.robinson@uq.edu.au References (1) Baum, T. Human Resources in Tourism: Still Waiting for Change? A 2015 Reprise. Tourism Management 2015, 50, 204–212. (2) Houtenville, A.; Kalargyrou, V. Employers’ Perspectives about Employing People with Disabilities. Cornell Hospitality Quarterly 2014, 56(2), 168–179. (3) Deloitte Access Economics. The Economic Benefits of Increasing Employment for People with Disability; Australian Network on Disability: Sydney, Australia, 2011. (4) McLachlan, R.; Gilfillan, G.; Gordon, J. Deep and Persistent Disadvantage in Australia; Productivity Commission Staff Working Paper: Canberra, Australia, 2013. (5) Darcy, S.A.; Taylor, T.; Green, J. 'But I Can Do the Job': Examining Disability Employment Practice through Human Rights Complaint Cases. Disability and Society 2016, 31(9), 1242–1274. (6) Lysaght, R.; Cobigo, V.; Hamilton, K. Inclusion as a Focus of Employment-Related Research in Intellectual Disability from 2000 to 2010: A Scoping Review. Disability and Rehabilitation 2012, 34(16), 1339–1350. (7) Sandiford, P. Participant Observation as Ethnography or Ethnography as Participant Observation in Organizational Research. In The Palgrave Handbook of Research Design in Business and Management; Strand K. (Ed.); Palgrave Macmillan: London, 2015; pp 411–446. (8) Graham, J.; Shier, M.; Eisenstat, M. Young Adult Social Networks and Labour Market Attachment. Journal of Social Policy 2015, 44(4), 769–786.
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McIntosh, Alison, and Cheryl Cockburn-Wooten. "How hospitable is Aotearoa New Zealand to refugees?" Hospitality Insights 4, no. 1 (May 13, 2020): 11–12. http://dx.doi.org/10.24135/hi.v4i1.71.

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Following the tragic events of the Christchurch shooting on 15th March 2019, New Zealanders projected a national image of hospitality towards Muslim New Zealanders, involving an Islamic call to prayer in Parliament, and women wearing hijab in solidarity – unique public demonstrations of compassion and inclusion. In 2020, the New Zealand government will raise its refugee quota to 1,500 refugees per year as part of its United Nations obligations and remove its race-based aspects [1]. Globally, there are vast displacements of people fleeing persecution and economic oppression [2]. Arguably, despite its small refugee resettlement quota, New Zealand appears hospitable. Yet our study reveals a context within which negative economic, social and political factors dominate policy and practices. It similarly highlights ways in which New Zealand’s hospitality towards refugees is paternalistic and interventionist, even if not deliberately [3]. ‘Being hospitable’ is typically defined as a social relation that accompanies the ideologies and unconditional practices of ‘welcome’ [4]. As an act of welcome, hospitality gives ethical recognition to the stranger. This practice of hospitality enables and resonates a feeling of belonging and inclusion. However, the intrinsic nature of hospitality may foster exclusion as well as inclusion. The Christchurch incident arose from an act of unwelcome and a false sense of security from authorities as previous discrimination reported by the local refugee Muslim community was ignored. As such, key questions remain about how hospitable New Zealand is to refugees. When refugees are resettled into a destination, refugee-focused service providers (including not-for-profits, community groups and NGOs) offer frontline services to ease refugees’ experiences of trauma and marginalisation. They provide advocacy and welcome through reception processes, translation services and multicultural centres. We facilitated a national think tank attended by 34 refugee-focused service providers to examine how they practice a hospitable welcome through their advocacy and frontline services and how the welcome could be improved. Participants identified the need for greater collaboration and communication between refugee-focused service providers to enhance trust, relationships, to enable former refugees to feel safe in voicing their concerns and access services, and to reduce the competition and duplication of service provision in the face of scarce funding. They also recognised the need to increase attention to the notion of welcome and advocacy by adopting practices from non-interventionist actions that draw on the notion of welcome as empathetic, warm and connecting, with minimum rules, and to centre refugee voices with their active participation in policy development, service delivery and social inclusion activities. Participants also advocated continued efforts by the media and wider community to reduce discrimination and negative social dialogue around refugees and to encourage their social inclusion. To achieve these outcomes, participants raised the need to address the important issues of underfunding and strategy underpinning the delivery of refugee-focused service provision. Overall, our findings suggest that beneath the initial welcoming surface, an alternative perspective may be concealed that restricts us from providing a broader inclusive hospitality and welcome into Aotearoa New Zealand. To bridge this potential impasse, a more humanistic approach is potentially required, where refugees actively co-create the critical framing of hospitality [5, 6] to better support their resettlement. The original research on which this article is based is available here https://doi.org/10.1080/02642069.2018.1472243 Corresponding author Alison McIntosh can be contacted at: alison.mcintosh@aut.ac.nz References (1) Graham-McLay, C. Under Pressure, New Zealand Ends Policy Branded Racist. The New York Times, Oct 4, 2019. https://www.nytimes.com/2019/10/04/world/asia/jacinda-ardern-refugees-new-zealand.html?fbclid=IwAR0JYwr7Fl31gtQ9qXS0XTTLXyNkTXSC9DBWot0Mf0UtQLp9EXTBKTmqcBk (accessed Oct 20, 2019). (2) Goldin, I.; Cameron, G.; Balarajan, M. Exceptional People: How Migration Shaped our World and will Define our Future; Princeton University Press: Princeton, NJ, 2012. (3) McIntosh, A.; Cockburn-Wootten, C. Refugee-Focused Service Providers: Improving the Welcome in New Zealand. The Service Industries Journal 2018. https://doi.org/10.1080/02642069.2018.1472243. (4). Lynch, P.; Germann Molz, J.; McIntosh, A.; Lugosi, P.; Lashley, C. Theorizing Hospitality. Hospitality & Society 2011, 1 (1), 3–24. https://doi.org/10.1386/hosp.1.1.3_2 (5) Still, J. Derrida and Hospitality: Theory and Practice; Edinburgh University Press: Edinburgh, 2010. (6) Brebner, L.; McIntosh, A.; Ewazi, S.; van Veen, M. Eds. Tastes of Home; Auckland University of Technology: Auckland, 2018.
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Paulin, Priscila, Gislene Xavier dos Reis, and Renata Belei. "Practices of prevention and control of hospitable infection." Perspectivas Médicas 23, no. 1 (June 22, 2012): 30–34. http://dx.doi.org/10.6006/perspectmed.2012.0501122738304114.

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Taylor-Collins, Nicholas. "The Duke’s Hospitable return in Measure for Measure." Notes and Queries 65, no. 4 (October 16, 2018): 538–39. http://dx.doi.org/10.1093/notesj/gjy160.

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Stjerna, Kirsi. "Seeking Hospitable Discourse on the Sacrament of Baptism." Dialog 53, no. 2 (June 2014): 92–100. http://dx.doi.org/10.1111/dial.12098.

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Capps, Donald. "Youthful Visitors and Hospitable Hosts: Exercises in Misunderstanding." Journal of Pastoral Care & Counseling: Advancing theory and professional practice through scholarly and reflective publications 57, no. 2 (June 2003): 153–66. http://dx.doi.org/10.1177/154230500305700206.

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Novenson, Matthew V. "An Exegetical Plea for a More Hospitable Christianity." Expository Times 131, no. 2 (September 18, 2019): 92. http://dx.doi.org/10.1177/0014524619871769.

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Bell, David. "The hospitable city: social relations in commercial spaces." Progress in Human Geography 31, no. 1 (February 2007): 7–22. http://dx.doi.org/10.1177/0309132507073526.

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Curran, Kevin. "Hospitable Justice: Law and Selfhood in Shakespeare’s Sonnets." Law, Culture and the Humanities 9, no. 2 (June 30, 2011): 295–310. http://dx.doi.org/10.1177/1743872111407450.

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Aristarkhova, Irina. "Man as Hospitable Space: The male pregnancy project." Performance Research 14, no. 4 (December 2009): 25–30. http://dx.doi.org/10.1080/13528160903552907.

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Cherkin, D., F. A. MacCornack, and A. O. Berg. "Family physicians' views of chiropractors: hostile or hospitable?" American Journal of Public Health 79, no. 5 (May 1989): 636–37. http://dx.doi.org/10.2105/ajph.79.5.636.

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Douglas, Julie, David Williamson, and Candice Harris. "Dirty deeds, done dirt cheap: Creating 'hospitable wages' through the Living Wage Movement." Hospitality & Society 10, no. 1 (March 1, 2020): 3–22. http://dx.doi.org/10.1386/hosp_00010_1.

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Abstract This conceptual article calls for a greater recognition of wages in academic and media discussions of hospitality and tourism employment. The article draws on the New Zealand hospitality and tourism context, but places the discussion in an international perspective as well. The article approaches the topic of low wages in a new way, arguing that rather than being an inevitable outcome of structural factors, improving wages can be an 'engine' for reducing turnover and becoming employers of choice, and significantly improving employees lives. The article conceptualizes a 'hospitable wage', defined as a wage that incorporates genuine care and consideration of well-being for a level of care that hospitality employers would expect their staff to apply to guests. The concept of a hospitable wage is differentiated from the constructs of minimum wage, fair wage and the living wage. The article concludes by proposing that the Living Wage Movement is a practical and pragmatic way to operationalize a hospitable wage and thereby potentially improve conditions for employers and employees alike.
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Lück, Michael, and Brooke A. Porter. "Tour guide training for hospitable nature-based tour experiences." Hospitality Insights 2, no. 2 (October 24, 2018): 11–12. http://dx.doi.org/10.24135/hi.v2i2.39.

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The term ‘hospitality’ has long been linked to accommodation providers and eateries, but the wider range of hospitality, and hospitable experiences, has received little attention from academics and practitioners alike. Although tourism and hospitality are undeniably linked, Lynch [1] notes that “in tourism, there is a curious neglect of welcome given its associations with the idea of universal hospitality” (p. 174). To this end, we argue that hospitality goes well beyond food and accommodation alone, and includes any host-tourist interactions, such as those between guides and tour participants. Participants aboard nature-based marine tours are expecting to learn [2]. However, the guide's ability to 'connect' with their audience and provide quality learning experiences is not part of an industry standard. As a result, the expertise and personality of guides varies, as do their duties and their levels of training. Learning is a critical component of nature-based tours, thus placing significant responsibility on the guide in the creation of a hospitable experience. For nature-based wildlife tour operators in New Zealand (and globally), in many cases guide training efforts are a choice left up to the operators. While individual operators' needs may vary, previous hospitality research suggests that beyond fulfilling visitor expectations, appropriate training not only benefits guests, but also increases workplace satisfaction [3]. This paper discusses the need for guide training in increasing the hospitable experience aboard nature-based wildlife tours. Through data captured in self-administered visitor surveys, we explored over 400 participants' perceptions of guide abilities related to a hospitable, or pleasant, experience [4]. Tour participants on swim-with wild dolphins tours were asked to rate the importance of items related to their on-tour experience. All items were rated on a five-point scale. Over 93% of the respondents thought that having a knowledgeable and helpful boat crew was important, and more specifically over 90% felt having a knowledgeable guide on board was important. Likewise, the majority of participants identified the importance of learning about various subjects, such as the natural environment (69%) and threats to marine life (66%) – a responsibility that falls to the guides and crew. Being able to understand the safety rules was of near comparable importance to the learning experience desires (86%), as was the cleanliness of the vessel (85%). Our findings demonstrated that in order to create a hospitable experience, marine tour guides must fulfil dual roles as crew and naturalists. The high values placed on educational and safety information emphasise the critical role of knowledgeable guides/crew aboard nature-based tours. While it is apparent that many guides take pride in their work, with many furthering their knowledge during their personal time, the findings from our study highlight the importance of the guide's role in the overall visitor experience. While some tour components, such as the safety messages, are matters of legal compliance (and clearly were of high importance to participants as well), other components such as fulfilling the educational desires of visitors should be carefully considered by operators. Our findings show that visitors place a high importance on tour components that are directly related to a guide's performance, personality and abilities. Options for operators include requiring a minimum qualification for guides (e.g., a bachelor's degree in a related field) and/or an investment in continuing and specialised education. In conclusion, guide training on the natural environment and conservation as well as vessel/marine safety is essential. More specifically, this means that operators stand to benefit from guide training that reaches beyond the factual information and includes interpretation techniques. This may seem like a large investment for operators; however, the findings from this research indicate that visitor satisfaction is dependent upon this investment. The role of guides aboard nature-based wildlife tours is central to the overall hospitable experience. The original research on which this article was based can be accessed here: https://doi.org/10.1080/14724049.2017.1353609 Corresponding author Brooke Porter can be contacted at: bporter@aut.ac.nz References (1) Lynch, P. Mundane Welcome: Hospitality as Life Politics. Annals of Tourism Research 2017, 64, 174–184. http://dx.doi.org/10.1016/j.annals.2017.04.001 (2) Lück, M. Education on Marine Mammal Tours – but What Do Tourists Want to Learn? Ocean & Coastal Management 2015, 103, 25–33. http://dx.doi.org/10.1016/j.ocecoaman.2014.11.002 (3) Poulston, J. Hospitality Workplace Problems and Poor Training: A Close Relationship. International Journal of Contemporary Hospitality Management 2008, 20(4), 412–427. (4) Lück, M.; Porter, B.A. Experiences on Swim-With-Dolphins Tours: An Importance–Performance Analysis of Dolphin Tour Participants in Kaikoura, New Zealand. Journal of Ecotourism 2017, 1–17. https://doi.org/10.1080/14724049.2017.1353609
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Žerovc, Beti. "Hospitable Embraces – Institutional Imagery and the Iconography of Curatorship." Peristil 59 (2016): 147–54. http://dx.doi.org/10.17685/peristil.59.12.

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Jackson, Patrick Thaddeus. "Preparing the Ground for a More Hospitable International Relations." Millennium: Journal of International Studies 41, no. 2 (December 20, 2012): 367–78. http://dx.doi.org/10.1177/0305829812466712.

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In this reply, I take up three issues raised by the other contributors to this discussion of my book: the purpose of the intervention, the epistemic status of the typology and the question of progress in science.
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Ruitenberg, Claudia. "Hospitable Gestures in the University Lecture: Analysing Derrida's Pedagogy." Journal of Philosophy of Education 48, no. 1 (February 2014): 149–64. http://dx.doi.org/10.1111/1467-9752.12057.

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Wolf, E. T., and O. B. Toon. "Hospitable Archean Climates Simulated by a General Circulation Model." Astrobiology 13, no. 7 (July 2013): 656–73. http://dx.doi.org/10.1089/ast.2012.0936.

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Erez, Neta. "Fibroblasts form a hospitable metastatic niche in the liver." Nature Cell Biology 18, no. 5 (April 27, 2016): 465–66. http://dx.doi.org/10.1038/ncb3352.

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Boothroyd, David. "“To be Hospitable to Madness”: Derrida and FoucaultChez Freud." Journal for Cultural Research 9, no. 1 (January 2005): 3–21. http://dx.doi.org/10.1080/1479758042000333680.

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Lane, Julie M., Quentin P. Kinnison, and Acantha Ellard. "Creating Inclusive and Hospitable Christian Schools: Three Case Studies." Journal of Disability & Religion 23, no. 1 (January 2, 2019): 37–58. http://dx.doi.org/10.1080/23312521.2019.1570832.

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Groen, Brenda, and Hester van Sprang. "Perceptions of Hospitality and Safety Are Two Sides of the Same Coin." Buildings 11, no. 3 (March 12, 2021): 113. http://dx.doi.org/10.3390/buildings11030113.

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Entering a building is a ‘moment of truth’ and may invoke feelings of hospitableness. Physical environments and staff behaviour deliver ‘clues’ that may result in the experience of hospitality. The focus in a reception area may be on mitigation of risks, or on a hospitable atmosphere, with either a host or a security officer at the entrance. However, the division of tasks to either the pleasing host or the controlling security officer to a certain extent disavows the overlap between perceptions of hospitality and safety. This exploratory qualitative study combines a group interview with three managers responsible for hospitality and security in reception areas and Critical Incidents by staff and visitors (N = 51). Thematic coding was based on The Egg Aggregated Model and the Experience of Hospitality Scale. Results show that hospitality and safety are indeed two sides of the same coin. Usually people do accept security measures, provided that staff act in a hospitable way. A lack of security measures may seem ‘inviting’, but also decreases the perception of care for your visitor, and may cause uncertainty and therefore decrease comfort. A correct risk perception, flexible appliance of security measures, and a friendly approach connect aspects of ‘safe’ and ‘hospitable’ sentiments.
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