Relevant bibliographies by topics / Holistic Case Management

Contents

  1. Journal articles
  2. Dissertations / Theses
  3. Books
  4. Book chapters
  5. Conference papers
  6. Reports

Academic literature on the topic 'Holistic Case Management'

Author: Grafiati
Published: 24 June 2021
Last updated: 2 February 2022

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Journal articles on the topic "Holistic Case Management"

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Vazquez, Angela, and Gregorio Iglesias. "A HOLISTIC METHOD TO SELECT TIDAL STREAM ENERGY HOTSPOTS." Coastal Engineering Proceedings, no. 35 (June 23, 2017): 5. http://dx.doi.org/10.9753/icce.v35.management.5.

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Potential areas for tidal stream energy development are conventionally selected on the basis of resource assessments. For all the importance of the resource, there are other elements (technological, economic, spatial, etc.) that must be taken into account in this selection. The objective of the present work is to develop a new methodology to select tidal stream hotspots accounting for all these relevant elements, and to apply it to a case study, showing in the process how the potential for tidal energy development can be fundamentally altered by technological, economic and spatial constraints. The case study is conducted in the Bristol Channel and Severn Estuary (UK), one of the regions with the largest tidal resource in the world. First, the most energetic areas are identified by means of a hydrodynamics model, calibrated and validated with field data. Second, the method calculates the energy that can be harnessed in these areas by means of a geospatial Matlab-based program designed ad hoc, and on the basis of the power curve and dimensions of a specific tidal turbine. Third, the spatial distribution of the levelised cost of energy (LCOE) is calculated, and a number of locations are selected as potential tidal sites. The fourth element in the approach is the consideration of restrictions due to overlap with other marine uses, such as shipping. As a result, potential conflict-free areas for tidal stream energy exploitation at an economical cost are identified. Thus, the case study illustrates this holistic approach to selecting tidal stream sites and the importance of elements other than the resource, which – for all its relevance – is shown to not guarantee by itself the potential for tidal stream energy development.
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Cardozo, Margaret. "A case study of holistic wound management in intensive care." British Journal of Nursing 12, Sup2 (June 2003): S35—S42. http://dx.doi.org/10.12968/bjon.2003.12.sup2.11324.

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Pittman, Deanna C. "Nursing Case Management: Holistic Care for the Deinstitutionalized Chronically Mentally III." Journal of Psychosocial Nursing and Mental Health Services 27, no. 11 (November 1989): 23–27. http://dx.doi.org/10.3928/0279-3695-19891101-11.

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Poulymenopoulou, M., F. Malamateniou, and G. Vassilacopoulos. "Document Management Mechanism for Holistic Emergency Healthcare." International Journal of Healthcare Information Systems and Informatics 9, no. 2 (April 2014): 1–15. http://dx.doi.org/10.4018/ijhisi.2014040101.

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A number of recent studies have showed that early and specialized pre-hospital patient management contributes significantly to emergency case survival. Along with the deployment and availability of appropriate emergency care resources, this also requires the availability of timely and relevant patient information to emergency medical service professionals. However, current healthcare information systems are characterized by heterogeneity and fragmentation, hindering emergency care professionals to have access to holistic or integrated patient information from the various organizations that participate in emergency care processes where and when needed. At the same time, many e-health programs have been undertaken worldwide in the area of emergency and unscheduled care with the objective to facilitate sharing of electronic patient information that may be considered important for the delivery of high quality emergency care and, hence, need to be readily available. In this vein, this paper takes a holistic view of the information needed in emergency healthcare and focuses on developing an appropriate tool for providing timely access to holistic care information by authorized users while retaining existing investments. Thus, a special purpose document management mechanism (DMM) is proposed that facilitates creating standardized XML documents from existing healthcare systems and that enables access to such documents at the point of care. For illustrative purposes, the mechanism has been incorporated into a prototype, cloud-based holistic EMS system.
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Dee, Jonathan F. "Case Study of a Patient with Acute on Chronic Pain Following Total Abdominal Hysterectomy." British Journal of Anaesthetic and Recovery Nursing 12, no. 3-4 (August 2011): 57–63. http://dx.doi.org/10.1017/s1742645612000125.

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AbstractThe aim of this case study is to critically explore the holistic care of a patient who requires pain management in the Post Anaesthetic Care Unit (PACU). The development of chronic pain can have a significant psychological impact as well as a debilitating physical effect. The article examines pain assessment tools used in the PACU as well as barriers to their implementation. Finally, both pharmacological and non-pharmacological holistic care interventions are examined.
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Yip, Jeffrey Yuk Chiu. "Peritoneal Dialysis Failure and its Impact on Holistic Kidney Care: A Case Report." SAGE Open Nursing 7 (January 2021): 237796082110374. http://dx.doi.org/10.1177/23779608211037496.

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Introduction Peritonitis remains the primary cause of treatment failure among patients with end-stage kidney disease on continuous ambulatory peritoneal dialysis. However, detailed case analyses illustrating the application of current research in clinical practice remain scant. This case report aimed to elucidate the roles of dialysis nurses in a hospital setting in the management of a 62-year-old male patient with a history of kidney failure secondary to amyloidosis. Case Presentation The patient was diagnosed with continuous ambulatory peritoneal dialysis-associated peritonitis. Management and Outcomes Dialysis nurses applied evidence-based practices in the management of the patient’s exit-site infection, imbalanced nutrition, and psychosocial concerns. The patient was discharged after 7 days, with a comprehensive treatment regimen, including an individualized peritoneal dialysis protocol adjusted to his daily schedules, education on self-care techniques, and continual nutritional management to prevent recurrence and improve his overall health. This case report shows that admissions for continuous ambulatory peritoneal dialysis-associated peritonitis require evidence-based nursing interventions specific to, and geared toward, each patient’s prioritized health problems. Discussion Peritonitis cases are preventable with appropriate nursing interventions that can lower the chance of treatment failure and long-term impact caused by an abrupt switch to hemodialysis. To successfully manage patients with continuous ambulatory peritoneal dialysis-associated peritonitis, dialysis nurses should appreciate the intricacies of the analyses underpinning their professional practices in promoting the patient’s self-care techniques.
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Stålberg, Lina, and Anders Fundin. "Exploring a holistic perspective on production system improvement." International Journal of Quality & Reliability Management 33, no. 2 (February 1, 2016): 267–83. http://dx.doi.org/10.1108/ijqrm-11-2013-0187.

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Purpose – The purpose of this paper is to examine how holistic improvement work can be organized and what challenges can be observed in the process of adopting a holistic perspective on production system improvement. Design/methodology/approach – A qualitative case study and a questionnaire have been carried out. Data for the case study has been collected through semi-structured interviews, archived documents and participatory observations. The questionnaire was done in order to increase the generalizability of the findings from the case study and further validate the conclusions. Findings – The improvement work at the case company is organized as a continuous improvement approach in a Lean Production system in the form of a company-specific production system (XPS), in which two other improvement approaches are incorporated. Some of the identified challenges are: the establishment of a holistic perspective on improvement opportunities; the development of a process to update the production strategy; the continuous update of the Operational Management System during the XPS implementation; aggregating measures for the improvement work and measuring the effect of improvement work. Research limitations/implications – As the current case study is limited to one case company, future research is interested in expanding to other production systems contexts for further validation. Originality/value – The present study offers an increased understanding of the integration difficulties of improvement work that many production companies face regarding operational effectiveness, and based on the findings, some implications for management are presented.
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Patni, Pallav, Deshraj Jain, and Gaurav Goel. "A holistic approach to management of fractured teeth fragments: a case report." Oral Surgery, Oral Medicine, Oral Pathology, Oral Radiology, and Endodontology 109, no. 5 (May 2010): e70-e74. http://dx.doi.org/10.1016/j.tripleo.2009.12.045.

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Sakurai, Mihoko, and Devinder Thapa. "Building Resilience Through Effective Disaster Management." International Journal of Information Systems for Crisis Response and Management 9, no. 1 (January 2017): 11–26. http://dx.doi.org/10.4018/ijiscram.2017010102.

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Existing literature argues that taking a holistic approach to disaster management is important for organizations in building resilience. Theoretical underpinnings to achieve a holistic understanding, however, is lacking. This article applies the notion of an ecosystem as a holistic lens to understand complex disaster management. The paper reports two case studies from Japan and Nepal to illustrate how an ecosystem works during a disaster. The theoretical framework of information ecology is used in analyzing the cases. Based on the findings, the study shows three interconnected mechanisms that can build resilience of an ecosystem in a disaster management context, namely (1) coevolution, (2) collaboration, and (3) embeddedness of local knowledge. The authors argue that coevolution is a key to respond to constantly changing situations during a disaster. To accomplish ecosystem coevolution, creating a collaboration system with governments and local communities and embedding local knowledge into the system are essential. Furthermore, digital tools can play a critical role in the coevolution process.
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Sibanda, Nhlanhla, and Usha Ramanathan. "A holistic approach of quality: a case of UK chocolate manufacturing." International Journal of Quality & Reliability Management 37, no. 5 (July 23, 2019): 711–31. http://dx.doi.org/10.1108/ijqrm-12-2018-0332.

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Purpose This research is elucidating quality control theories to reduce variation in chocolate manufacturing process in the UK food company that will help maintain the processes stable and predictable. The purpose of this paper is to reduce defects of the output; to identify the root causes of variation; to establish and implement solutions to this variation problem; and to establish a control system to monitor and report any variation in the process. Design/methodology/approach The authors use experimental case study of a chocolate company to achieve the objective. In this paper, the authors predominantly use established theory define–measure–analyse–improve–control, customised to the case of the chocolate factory to reduce variations in production processes. Findings The results confirm that customised-traditional theoretical quality models will support manufacturing companies to maintain customer satisfaction while enhancing quality and reliability. Practical implications Implementation of customised approach reduced the rate of defect from 8 to 3.7 per cent. The implications of reduced variation are improved product quality; reprocessing elimination; and a more stable process that support sustainability and reliability in producing chocolates to meet customer needs. Social implications The authors used an experimental-based case study approach to test with one company. Testing in multiple case companies may help to generalise results. Originality/value The research study experimentally tested quality approach with a real case company and hence the findings of this study can be applied to other cases working in similar settings.
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Dissertations / Theses on the topic "Holistic Case Management"

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Nelson, Tayler L. "Biomedicine, "Body-Writing," and Identity Management: The Case of Christian Science." Thesis, Boston College, 2011. http://hdl.handle.net/2345/1835.

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Thesis advisor: Eva M. Garroutte
Biomedicine has become a gatekeeper to numerous social opportunities and has gained power through the ritual inscription of individual bodies. Bodies serve as intermediaries between personal identities and biomedicine; individuals can reclaim bodies as sites of "identity projects" (Giddens 1991) to resist biomedical power. This project examines the intersection of the societal preoccupations with biomedicine, bodies, and identity through the lens of the religious and healing tradition of Christian Science. Christian Science theologically rejects biomedicine in favor of spiritual healing treatment. Christian Science is an especially appropriate venue for exploring relationships between biomedicine, bodies, and identities because its teachings require not only belief in the ineffectiveness of biomedicine but also embodied resistance to it. Drawing on the work of Foucault (1977), Giddens (1991), and Frank (1995) and using information gleaned from semi-structured interviews--averaging 1.5 hours in length--with 12 Christian Scientists, I argue that Christian Scientists use religious identities to (1) evade biomedical risk society, (2) resist external authority and reclaim bodies as sites of knowledge and power, and (3) build spiritual community
Thesis (MA) — Boston College, 2011
Submitted to: Boston College. Graduate School of Arts and Sciences
Discipline: Sociology
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Reichart, Fabian, and Patrick Melman. "Proposing a model for the holistic use of sustainability initiatives – a multiple case study." Thesis, Högskolan i Gävle, Avdelningen för industriell ekonomi, industridesign och maskinteknik, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-29700.

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Purpose: The purpose of this research is to investigate how companies address sustainability holistically and compare the practical results to theoretical findings. The holistic approach of sustainability includes four dimensions and five corporate system elements.   Methods: For creating the theoretical framework a literature review was executed. Empirical data was gathered from a multiple case study. In total five case companies have been selected and five interviews have been conducted. Furthermore the interview guideline included a small survey. Empirical data was complemented by information from sustainability reports and companies website.   Main findings: Sustainability is partly executed in differently in practical terms compared to theory research. The differences are mainly explained by the unique use of sustainability initiatives, which are adapted to companies circumstances.   Academic contributions: Previously, only a few researchers investigated the combination of initiatives to provide a holistic sustainability approach. Furthermore a lack of practical research in the field of sustainability has been identified. This thesis contributes to close this gap by investigating five case companies regarding the use of multiple initiatives.   Practical implications: Based on the findings a model was created by the authors. By applying this model and using recommended initiatives companies are able to establish a holistic sustainability approach, involving all sustainability dimensions and corporate system elements.   Limitations: The interviews have been translated from German or Dutch into English, which increases the risk of wrong interpretations. Further the interview involved only one representative per company. Additionally the number of small case study companies and case companies from the service sector might limit the generalization of the results.
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Zierden, Caitlin Marie. "Exploring the Relationship Between Contact Variables and Student and Family Outcomes in a School-Community Holistic Case Management Program." Miami University / OhioLINK, 2021. http://rave.ohiolink.edu/etdc/view?acc_num=miami1624377603806033.

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Martin, Wilhemina. "The effectiveness of Community Development Workers (CDWs) as change agents in their pursuit of a holistic approach to development : a case study of CDWs in the Western Cape." Thesis, Stellenbosch : Stellenbosch University, 2014. http://hdl.handle.net/10019.1/86482.

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Thesis (MPA)--Stellenbosch University, 2014.
ENGLISH ABSTRACT: Since its inception the Community Development Worker Programme (CDWP) seeks to promote cooperative governance within the context of the Intergovernmental Relations Framework. In pursuit of a holistic approach to development Community Development Workers (CDWs) strive for effectiveness in their role as change agents. This case study was conducted to determine the effectiveness of CDWs as change agents in pursuit of a holistic approach to development in the Western Cape. This was a qualitative study using participatory action research as a CDW in the West Coast; semi-structured interviews with Dedicated Officials from municipalities in the Cape Winelands Region, City of Cape Town and West Coast Region; focus groups with community members and stakeholders from Kayamandi in the Cape Winelands Region, Eerste River in the City of Cape Town and various towns in the West Coast Region; focus group and semi-structured interviews with Supervisors from the City of Cape Town, West Coast Region and Cape Winelands Region. Questionnaires were completed by Regional Coordinators from the West Coast Region, City of Cape Town, Overberg Region and Central Karoo Region; and questionnaires were completed by CDWs from the City of Cape Town, Cape Winelands Region, West Coast Region, Central Karoo Region and Overberg Region in the Western Cape. The findings of the research reveal that the CDWP has made tremendous progress since its inception. Regional Coordinators, supervisors and CDWs have a very good grasp of what is expected of them as change agents. The responses from the community also revealed much appreciation and support for the work done by CDWs in their role as change agents. The effectiveness of CDWs in their role of change agents in pursuit of a holistic approach to development is rated to be between 6-8 on a scale of 1-10; with ten being the highest. There is room for improvement however as the findings indicate that there are several cases where CDWs experience isolation and frustration and are challenged in their pursuit of holistic development as they are hampered by a lack of adequate resources; a lack of access to budgets; a lack of support, cooperation and political interference from ward councillors and politicians; a lack of understanding, appreciation, cooperation and support from local government and a sense of belonging at local municipal level in many instances amongst others. Although the research reveals that the province is effective in its pursuit of a holistic approach to sustainable community development on the part of CDWs as change agents, the researcher wishes to argue that improved collaboration needs to take place amongst the various levels of governments, government departments, development agencies and the beneficiaries of development themselves to further maximise the efforts and effectiveness of CDWs in their role as change agents. The building blocks of development and the Batho Pele Principles must also be more consistently applied and attentively addressed and diligently implemented by all the stakeholders in the development process in order to improve service delivery and enhance more effective community development to the benefit of the community at grassroots whilst meeting local, national and provincial development targets. The challenge to each of us as change agents is therefore to do our all towards reconstruction, community development and equal opportunities for all. We all have to be accountable and answer the question as to what we are doing concerning community development, namely education; poverty relief; service delivery; etc. in our own communities. We need to acknowledge where we have come from, where we are now and where we are going. Much progress has already been made despite a lack of funding, facilities and resources. More sacrifices must still be made however to ensure a better life for all. The issue is around respect, irrespective of who you are dealing with.
AFRIKAANSE OPSOMMING: Van sy ontstaan af probeer die Gemeenskapsontwikkelingswerkerprogram (GOWP) koöperatiewe bestuur in die konteks van die Tussenregeringsverhoudingsraamwerk bevorder. Gemeenskapsontwikkelingswerkers (GOW’s) streef na effektiwiteit in hul rol as veranderingsagente om ’n holistiese benadering tot ontwikkeling te volg. Hierdie gevallestudie is uitgevoer om die effektiwiteit van GOW’s as veranderingsagente wat ’n holistiese benadering tot ontwikkeling in die Wes-Kaap nastreef te bepaal. Dit was ’n kwalitatiewe studie met gebruik van deelnemende aksienavorsing as ’n GOW in die Weskus; halfgestruktureerde onderhoude met toegewyde amptenare van munisipaliteite in die Kaapse Wynlandstreek, Stad Kaapstad en Weskusstreek; fokusgroepe met gemeenskapslede en belanghebbendes uit Kayamandi in die Kaapse Wynlandstreek, Eersterivier in die Stad Kaapstad en verskeie dorpe in die Weskusstreek; fokusgroep- en halfgestruktureerde onderhoude met toesighouers uit die Stad Kaapstad, Weskusstreek en Kaapse Wynlandstreek. Vraelyste is deur streekskoördineerders van die Weskusstreek, Stad Kaapstad, die Overbergstreek en Sentraal Karoostreek ingevul; en vraelyste is deur die GOW’s van die Stad Kaapstad, Kaapse Wynlandstreek, Weskusstreek, Sentraal Karoostreek en Overbergstreek in die Wes-Kaap ingevul. Die bevindings van die navorsing toon dat die GOWP sedert sy ontstaan geweldige vordering gemaak het. Streekskoördineerders, toesighouers en GOW’s het ’n baie goeie begrip van wat as veranderingsagente van hulle verwag word. Die reaksies van die gemeenskap het ook groot waardering en ondersteuning getoon vir die werk wat deur die GOW’s in hulle rol as veranderingsagente gedoen word. Die effektiwiteit van GOW’s in hul rol as veranderingsagente wat ’n holistiese benadering tot ontwikkeling nastreef word beskou as 6-8 op ’n skaal van 1 tot 10, met tien as die hoogste punt. Daar is egter ruimte vir verbetering aangesien die bevindings aandui dat daar verskeie gevalle is waar GOW’s isolasie en frustrasie ondervind en uitgedaag word in hulle nastrewing van holistiese ontwikkeling weens onder andere ’n gebrek aan toereikende hulpbronne; ’n gebrek aan toegang tot begrotings; ’n gebrek aan ondersteuning en samewerking en die politieke inmenging van wyksraadslede en politici; ’n gebrek aan begrip, waardering, samewerking en ondersteuning van die plaaslike regering en ’n gevoel van tuis hoort op plaaslike munisipale vlak in baie gevalle. Hoewel die navorsing toon dat die provinsie effektief is in sy nastrewing van ’n holistiese benadering tot volhoubare gemeenskapsontwikkeling aan die kant van GOW’s as veranderingsagente, wil die navorser aanvoer dat beter samewerking op die verskillende vlakke van regering, regeringsdepartemente, ontwikkelingsliggame en die begunstigdes van ontwikkeling moet plaasvind om die pogings en effektiwiteit van GOW’s in hul rol as veranderingsagente verder te versterk. Die boustene van ontwikkeling en die Batho Pelebeginsels moet deur al die belanghebbendes in die ontwikkelingsproses meer konsekwent toegepas, noulettend gehanteer en toegewyd geïmplementeer word om dienslewering te verbeter en meer effektiewe gemeenskapsontwikkeling in belang van die gemeenskap op grondvlak te bewerkstellig terwyl dit aan plaaslike, nasionale en provinsiale ontwikkelingsteikens voldoen. Die uitdaging aan elkeen van ons as veranderingsagente is dus om alles moontlik te doen in belang van rekonstruksie, gemeenskapsontwikkeling en gelyke geleenthede vir almal. Ons moet almal aanspreeklik wees en die vraag beantwoord oor wat ons doen omtrent gemeenskapsontwikkeling, naamlik onderwys, armoedeverligting, dienslewering, ens. in ons eie gemeenskappe. Ons moet erken waar ons vandaan kom, waar ons nou is en waar ons heengaan. Baie vordering is reeds gemaak ten spyte van ’n gebrek aan befondsing, fasiliteite en hulpbronne. Meer opofferings moet egter nog gemaak word om n beter lewe vir almal te verseker. Dit gaan oor respek, ongeag met wie jy handel.
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Davison, Graydon, University of Western Sydney, College of Law and Business, and School of Management. "Innovative practice in the process of patient management in palliative care." THESIS_CLAB_MAN_Davison_G.xml, 2005. http://handle.uws.edu.au:8081/1959.7/498.

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This thesis examines the management of multidisciplinary teams in a highly innovative environment through a study of multidisciplinary patient care teams in palliative care. It investigates management that enables spontaneous innovation where necessary, yet maintains discipline and compliance with legislation, regulation and policy. To assist the explanation a model of palliative care multidisciplinary team management and operation is developed, building on work described in the continuous innovation and organisational configuration literatures. This thesis describes innovative practices as focusing on changing the organisation’s social potential, when necessary, in order to match changes in an individual patient’s situation. A definition of innovation suitable to this environment is developed here, adapted from the innovation literature. A definition of social potential suitable to this environment is also developed, based primarily in the literature of the socialisation of organisations. In palliative care organisations, care is delivered to the patient and any group of people supporting the patient during the end of life process. Care provided to these supporters, referred to in this thesis as patient-based carers, can extend beyond the death of the patient. Palliative care is more than symptom management during the dying process and can involve an interaction lasting weeks or months between the organisation and patients and patient-based carers. A patient’s situation is described at many levels and involves a number of aspects of the patient’s condition and life; for example medical, social, psychosocial, spiritual and physical. In palliative care, patients and patient-based carers are the major sources of information about their situation and changes to it. This makes them active participants in the care team, although some patients and patient-based carers choose not to take this role. Every patient and every group of patient-based carers creates individualised situations when progressing through their end of life processes, requiring individualised care from teams that can change the membership mix to suit the situation. Palliative care professionals can be members of multiple individual patient care teams simultaneously and teams can include heads of discipline (managers). Multidisciplinary palliative care teams can be managed from inside or outside the team, as the situation requires. Uncertainty pervades this environment and the response is flexibility based in learning and understanding. From the model developed of the management of innovation in the palliative care environment implications for the management of multidisciplinary teams in a highly innovative environment are drawn.
Doctor of Philosophy (PhD)
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Philip, Neena S. "Exploring holistic nurse manager roles with new patient satisfaction dimensions and expectations." Thesis, University of Phoenix, 2015. http://pqdtopen.proquest.com/#viewpdf?dispub=3648302.

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The health care environment is transforming with new demands and expectations to improve patient outcomes including patient satisfaction. Health care organizations expect front line nurse managers to improve patient quality and satisfaction without a clear direction or meaningful understanding of the holistic role, functions, and competencies required to achieve organizational goals. The purpose of the qualitative transcendental phenomenological study was to explore the lived experiences and perceptions of the holistic and changing nature of the projected contemporary nurse manager’s roles, skills, practices, and dimensions aligned with the expectations for improving patient satisfaction. The exploration of the lived experiences and perceptions among 21 study participants, and data analysis using the modified van Kaam approach, led to the formulation of eight major themes that explained the nature of the experience with the phenomenon. The eight essential themes that encompass the context of the new contemporary and holistic role of the nurse manager to improve patient satisfaction include the following; (a) new expectations, (b) building a patient caring culture, (c) leader rounding, (d) healthy working environment, (e) staff engagement and empowerment, (f) change agent for continuous quality improvement, (g) impact of organization focus and culture, (h) challenges: sustainability of initiatives; lack of interdepartmental and interdisciplinary teamwork. The new proposed nurse manager role in transformation conceptual model aligns nurse manager contemporary and holistic role with transforming cultures for improved patient outcomes. The study findings are significant to health care organization, leaders, policy makers, and educators, in creating new patient caring and healthy working cultures for improved patient satisfaction.

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Brown, Jennifer E. "The development and evaluation of a holistic approach to obesity management for primary care nurses." Thesis, Robert Gordon University, 2008. http://hdl.handle.net/10059/339.

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The prevalence of obesity (BMI≥30kg/m²) in the Scottish population is rising at an alarming pace. The health implications for those affected and the lack of sustained success in treatment, demands that new strategies be explored to improve patient outcomes (Harvey et al. 2005). Primary care nurses appear well placed to address obesity management. Therefore, the aim of this research was to develop and evaluate an evidence based, holistic, person centred approach to management, which was relevant to both professionals and those who are obese. A conceptual framework was developed to encompass the physical, social and emotional components of weight management in conjunction with the nursing models of Roper, Logan and Tierney and Peplau. The approach used mixed methods of data collection, which was carried out in two phases. Outcomes from the initial exploratory, longitudinal survey phase, involving 64 outpatients attending a specialist obesity clinic, showed that physical, social and emotional factors, in conjunction with beliefs about weight management are interrelated. Evidence from the exploratory phase contributed to the development of materials for the intervention phase which was implemented in primary care by nine practice nurses (PNs) who recruited 28 obese individuals for a three month period. Methods of data collection included questionnaires, booklets, field notes and interviews. ii The key findings of this study confirmed that obesity is complex and a holistic, person centred approach to weight management through partnership working between nurses and obese individuals can be effective. While PNs have a key role to play in obesity management they recognised their need for appropriate tools and education to help individuals towards self-management. The results also suggested that nurses and individuals who took ownership of this approach had successful outcomes in terms of weight loss.
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Davison, Graydon. "Innovative practice in the process of patient management in palliative care." View Thesis, 2005. http://library.uws.edu.au/adt-NUWS/public/adt-NUWS20051025.104715/index.html.

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Huang, Amy L. "A holistic approach to mentoring youth in foster care| A grant proposal." Thesis, California State University, Long Beach, 2014. http://pqdtopen.proquest.com/#viewpdf?dispub=1527710.

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The goal of this project was to create a grant proposal and identify a potential funding source to develop a holistic mentoring program for foster youth in one non-profit organization in Long Beach, California. A thorough literature review identified risk factors for foster youth and identified evidence-based mentoring programs that the grant writer used to design a holistic mentoring program for foster youth. The Foundation Directory's on-line database at the Long Beach Non-Profit Partnership identified the Dwight Stuart Youth Foundation as the best funding source for this project. A grant was then written to support a holistic mentoring program at Power 4 Youth in Long Beach, California. The actual submission of this grant was not a requirement for the successful completion of the project.

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Rocha, Tatiana Ibrahim de Serpa Pinto. "A inserção das tecnologias gerenciais na práxis dos enfermeiros do Hospital Universitário Sul Fluminense: um estudo de campo." Universidade Federal Fluminense, 2008. https://app.uff.br/riuff/handle/1/1444.

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Empresa de Ônibus e Turismo Pedro Antônio LTDA
Mestrado Profissional em Enfermagem Assistencial
O processo de trabalho do (a) enfermeiro(a) é construído por saberes originários de diferentes matrizes científicas e configuram uma atividade centrada no cuidado com articulação no campo da administração. No exercício da função, o (a) enfermeiro (a) utiliza uma série de saberes que podemos chamar de tecnologias. Tecnologias que são empregadas no trabalho do enfermeiro nos diferentes momentos da produção. Este estudo tem como objetivo, analisar o processo de trabalho do (a) enfermeiro (a), buscando identificar o uso das tecnologias no gerenciamento e no cuidado em saúde. Trata-se de um estudo descritivo com abordagem qualitativa. Como campo de estudo foi escolhido o Hospital Universitário Sul Fluminense, no Município de Vassouras. Os dados foram coletados através de entrevista temática com enfermeiros do hospital e observação participante. A análise dos dados se deu por meio da triangulação associada ao método hermenêutico dialético. Os resultados mostraram a utilização de diferentes ferramentas tecnológicas no gerenciamento do cuidado em que a fusão da função gerencial com a assistencial é uma constante. Nesse processo, destacamos o saber da teoria clássica da administração, como elemento presente em grande parte da produção naquele hospital. Apontamos, como conclusão, a importância de novos dispositivos para a descentralização do trabalho e a recuperação da centralidade no usuário
The working process of the nurse is constituted by facts derived from different scientific matrixes and configures an activity centered in the care, with an articulation in the administration field. In the realization of his function, the nurse uses a series of knowledge that we can call technologies. Technologies that are used in the work of the nurse on the different moments of the production. This study has as objective analyze the working process of the nurse, trying to identify the use of the technologies in the management and in the care in health. It‟s a descriptive study with qualitative approach. The Hospital Universitário Sul Fluminense, in Vassouras, was selected as the study field. The data were collected through a theme interview with the nurses of the hospital and participated observation. The analysis of the data was done by triangulation combined with the Hermeneutic-Dialectical Method. The results showed the utilization of different technological tools in the management of the care, in which the fusion of the management and care functions is a constant. In this process, we give emphasis to the knowledge of the administration classic theory, as an element present in a great part of the production in that hospital. We point out as a conclusion, the importance of new ways to the decentralization of work and the re-acquire of the users‟ centrality
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Books on the topic "Holistic Case Management"

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Waldron, Jill. Asthma care in the community. Chichester, West Sussex: J. Wiley & Sons, 2007.

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Hertz, Karen. Fragility Fracture Nursing: Holistic Care and Management of the Orthogeriatric Patient. Cham: Springer Nature, 2018.

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J, McCormick Deborah, ed. Concepts in health and wellness. Clifton Park, NY: Delmar/Cengage Learning, 2011.

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Hochschuler, Stephen. Treat your back without surgery: The best non-surgical alternatives for eliminating back and neck pain. Alameda, CA: Hunter House Publishers, 1998.

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Hochschuler, Stephen. Treat your back without surgery: The best non-surgical alternatives for eliminating back and neck pain. Alameda, CA: Hunter House Publishers, 1998.

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Bob, Reznik, ed. Treat your back without surgery: The best non-surgical alternatives for eliminating back and neck pain. 2nd ed. Alameda, CA: Hunter House Publishers, 2002.

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Babiuk, Gary. Holistic changes in school structure and organization. 2000.

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Thompson, Sanja, Nicola Lovett, Sarah Pendlebury, and John Grimley Evans, eds. Oxford Case Histories in Geriatric Medicine. Oxford University Press, 2016. http://dx.doi.org/10.1093/med/9780199699261.001.0001.

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The cases in this volume have been selected to show the spectrum of acute medicine in older patients. These are often with atypical or non-specific presentations, on a background of complex co-morbidity and the attendant management and ethical dilemmas. The format follows that of other books in the series: case descriptions with questions followed by answers including detailed discussion of the diagnosis, treatment, and management dilemmas including ethical and holistic aspects of care. This structure was chosen as it is very difficult to illustrate the practical process of clinical management through a conventional textbook format. The authors believe it is more interesting and educational to consider real cases and one’s own management plan, than to read a text that does not require the same interactive effort on the part of the reader.
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Waldron, Jill. Asthma Care in the Community. Wiley & Sons, Incorporated, John, 2007.

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Waldron, Jill. Asthma Care in the Community. Wiley-Interscience, 2007.

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Book chapters on the topic "Holistic Case Management"

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Hemmonsbey, Janice, and Tembi M. Tichaawa. "A Holistic Approach to Event Portfolios Towards Achieving Strategic Leveraging Objectives: The Case of Cape Town in South Africa." In Tourism, Hospitality & Event Management, 73–87. Cham: Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-70171-0_5.

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Kazak, Jan, Szymon Szewranski, and Pawel Decewicz. "Holistic Assessment of Spatial Policies for Sustainable Management: Case Study of Wroclaw Larger Urban Zone (Poland)." In Geodesign by Integrating Design and Geospatial Sciences, 71–85. Cham: Springer International Publishing, 2014. http://dx.doi.org/10.1007/978-3-319-08299-8_5.

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Dashper, Katherine, Guðrún Helgadóttir, and Ingibjörg Sigurðardóttir. "Introduction: managing and experiencing an equestrian event." In Humans, horses and events management, 1–15. Wallingford: CABI, 2021. http://dx.doi.org/10.1079/9781789242751.0001.

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Abstract This introductory chapter begins with a brief discussion of key findings in the wider field of event studies, focusing mainly on sports events as our case study is primarily an elite sporting competition. We then introduce the idea of multispecies events, drawing on insights from human-animal studies to consider how the active involvement of nonhuman animals shapes all aspects of the event experience. After discussing equestrian tourism and equestrian events more broadly, we introduce the case study event - Landsmót, the National Championships of the Icelandic horse - in more detail to provide the reader with important background information to the event which provides the empirical base and therefore unites subsequent chapters. The chapter ends with an overview of the research process underpinning the book and an outline of the chapter contributions that enable holistic critical examination of a multispecies event and cultural festival.
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Richter, Nancy, and Djanina Dragoeva. "Digital Entrepreneurship and Agile Methods—A Hackathon Case Study." In Digital Entrepreneurship, 51–68. Cham: Springer International Publishing, 2020. http://dx.doi.org/10.1007/978-3-030-53914-6_3.

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Abstract“What if, when they ask ‘Alexa, where can I do something here tonight?’, travellers no longer receive the answer ‘I don’t know’? And, could start-ups use all tourist data freely and without restriction to develop innovative applications for travellers at any time?” (“German National Tourist Board”, n.d.). These and similar questions are currently being asked by those responsible for tourism marketing and product development, such as destination management organisations (DMO: “Public or public–private entity whose aim is to foster, plan and coordinate the tourism development of a destination as a whole”.) (“IGI Global”, n.d.) in Germany. In particular, the travel destination Thuringia sees itself as a pioneer on topics such as AI, decentralised data structures and new types of interactions: “We were looking for a way to make the data of Thuringian tourism up-to-date, findable and freely usable and thus provide the path for open innovation and new technologies.” (Detlef Klinge, Thüringer Tourismus GmbH retrieved from “German National Tourist Board”, n.d.). To meet these challenges, the DMO relies on the processing of open data in a tourist content architecture and on entrepreneurial management methods such as the hackathon. This method, in turn, must be embedded in a holistic management approach; otherwise, creative results will be lost even before they come to the market. The question is how these technologies and management methods must be implemented in DMOs so that they generate sustainable competitive advantages and customer benefits for the respective travel destination.
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Datarkar, Abhay, and Shikha Tayal. "Management of Soft Tissue Injuries in the Maxillofacial Region." In Oral and Maxillofacial Surgery for the Clinician, 997–1012. Singapore: Springer Singapore, 2021. http://dx.doi.org/10.1007/978-981-15-1346-6_49.

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AbstractSoft tissue injuries of head and neck are the most common injuries encountered by the maxillofacial surgeons during their clinical practice. Therefore, one must have a sound knowledge of the various types, their mechanisms of injuries and most importantly, the management of the same. This chapter discusses the classification system of all types of soft tissue injuries, and focuses on the principles of management of different types of the injuries, with emphasis on their mechanism and healing process. Numerous figures, box diagrams and case scenarios are added to make the chapter interesting and provide real time information about the topic. A special note on necrotizing fasciitis, one of the most challenging infections in the head and neck region has also been mentioned along with information about wound dressings. Recent advances in the management of soft tissue injuries like use of growth factors, bioengineered skin substitutes and stem cell therapy are enumerated for the readers to encourage them about futuristic approaches. The authors hope that the readership attains a holistic knowledge about various aspects of the soft tissue injuries and their management.
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Benfield, Richard W. "Gardens and historic homes; new directions in historic garden tourism." In New directions in garden tourism, 145–55. Wallingford: CABI, 2021. http://dx.doi.org/10.1079/9781789241761.0145.

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Abstract This chapter focuses on historic garden tourism and the current management and development of historic gardens. Here the focus is on landscape, which is a more holistic approach to historic sites, and marks innovation in historic garden tourism. In this chapter, examples are presented of the four strategies of preservation, reconstruction, restoration, renovation; and the fifth new direction of landscape integration. A case study is presented of the Bellamy-Ferriday House & Garden in Bethlehem, Connecticut, USA.
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Benfield, Richard W. "Gardens and historic homes; new directions in historic garden tourism." In New directions in garden tourism, 145–55. Wallingford: CABI, 2021. http://dx.doi.org/10.1079/9781789241761.0010.

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Abstract This chapter focuses on historic garden tourism and the current management and development of historic gardens. Here the focus is on landscape, which is a more holistic approach to historic sites, and marks innovation in historic garden tourism. In this chapter, examples are presented of the four strategies of preservation, reconstruction, restoration, renovation; and the fifth new direction of landscape integration. A case study is presented of the Bellamy-Ferriday House & Garden in Bethlehem, Connecticut, USA.
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Wu, Chen-Fa, Chen Yang Lee, Chen-Chuan Huang, Hao-Yun Chuang, Chih-Cheng Weng, Ming Cheng Chen, Choa-Hung Chang, Szu-Hung Chen, Yi-Ting Zhang, and Kuan Chuan Lu. "Sustainable Rural Development and Water Resources Management on a Hilly Landscape: A Case Study of Gonglaoping Community, Taichung, ROC (Chinese Taipei)." In Fostering Transformative Change for Sustainability in the Context of Socio-Ecological Production Landscapes and Seascapes (SEPLS), 115–31. Singapore: Springer Singapore, 2021. http://dx.doi.org/10.1007/978-981-33-6761-6_7.

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AbstractThe Gonglaoping community is located in Central Western Taiwan, with approximately 700 residents. The hilly landscape contains farmlands and sloping areas with abundant natural resources. Locals rely on the Han River system and seasonal rainfall for water supply for domestic use and irrigation. Uneven rainfall patterns and high demand for water has led to the overuse of groundwater and conflicts among the people. The surrounding natural forests provide important ecosystem services, including wildlife habitats and water conservation, among others; however, overlap with human activities has brought threats to biodiversity conservation. Considering these challenges, locals were determined to transform their community towards sustainability. The Gonglaoping Industrial Development Association (GIDA) and the Soil and Water Conservation Bureau (SWCB) joined hands to initiate the promotion of the Satoyama Initiative, playing catalytic roles in several implementations, such as establishing water management strategies based on mutual trust, rebuilding the masonry landscape, and economic development, forming partnerships with other stakeholders. This multi-stakeholder and co-management platform allowed the community to achieve transformative change, particularly in resolving conflicts of water use, restoring the SEPL, enhancing biodiversity conservation, and developing a self-sustaining economy.Achieving sustainability in a SEPL requires the application of a holistic approach and a multi-sector collaborating (community-government-university) platform. This case demonstrates a practical, effective framework for government authorities, policymakers and other stakeholders in terms of maintaining the integrity of ecosystems. With the final outcome of promoting a vision of co-prosperity, it is a solid example showing a win-win strategy for both the human population and the farmland ecosystem in a hilly landscape.
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Piil, Karin, and Lena Rosenlund. "Holistic Needs Assessment and Care Planning." In Management of Adult Glioma in Nursing Practice, 161–76. Cham: Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-319-76747-5_11.

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Mantzana, Vasiliki, Eftichia Georgiou, Anna Gazi, Ilias Gkotsis, Ioannis Chasiotis, and Georgios Eftychidis. "Towards a Global CIs’ Cyber-Physical Security Management and Joint Coordination Approach." In Cyber-Physical Security for Critical Infrastructures Protection, 155–70. Cham: Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-69781-5_11.

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AbstractCritical Infrastructures (CIs) face numerous cyber-physical threats that can affect citizens’ lives and habits, increase their feeling of insecurity, and influence the seamless services provision. During such incidents, but also in general for the security of CIs several internal and external stakeholders are involved, having different needs and requirements, trying to cooperate, respond and recover. Although CIs security management process is well analyzed in the literature there is a need to set a common ground among different CIs, thus reducing administration/coordination overhead and rendering the decision making and crisis management process more efficient. In this direction, this paper considers three different CIs (airport facilities, gas infrastructures, and hospitals); presents the current and emerging physical and cyber security related regulations and standards, operations, organisational and technical measure and; finally, through the discussion on gaps and best practices identified, proposes a global, cyber-physical security management and joint coordination approach. The proposed approach recommends among others that the adoption of a Holistic Security Operation Centre (HSOC) in each CI and a National Coordination Centre (NCC), supervising them, which will facilitate the communication and cooperation between the different CI operators and stakeholders, in case of an incident, that may have cascading effects to interconnected Infrastructures. The findings presented and the conclusions drawn are linked with three EU funded research projects (SATIE, SecureGas and SAFECARE), that aim to improve physical and cyber security of CIs in a seamless and cost-effective way.
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Conference papers on the topic "Holistic Case Management"

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Michel, Felix, and Florian Matthes. "A Holistic Model-Based Adaptive Case Management Approach for Healthcare." In 2018 IEEE 22nd International Enterprise Distributed Object Computing Workshop (EDOCW). IEEE, 2018. http://dx.doi.org/10.1109/edocw.2018.00014.

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Sztangret, PhD,, Izabela, and Justyna Matysiewicz, PhD. "HOLISTIC KNOWLEDGE MANAGEMENT MODEL IN THE CASE OF IT SECTOR." In Annual International Conference on Innovation and Entrepreneurship. Global Science & Technology Forum (GSTF), 2015. http://dx.doi.org/10.5176/2251-2039_ie15.6.

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Malik, Ankit, Amitosh Tiwari, Prashant Fartiyal, Sarang Lele, Chandran Manickavasagam, and Neel Mani Sharma. "Holistic Management of Calcium Carbonate Scaling in a Mature Field: A Case Study." In SPE Kingdom of Saudi Arabia Annual Technical Symposium and Exhibition. Society of Petroleum Engineers, 2017. http://dx.doi.org/10.2118/188121-ms.

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Madon, I. "A case study of an holistic approach to leachate and storm-water management developed at a municipal landfill site." In WATER RESOURCES MANAGEMENT 2015. Southampton, UK: WIT Press, 2015. http://dx.doi.org/10.2495/wrm150441.

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Thibuy, Kittiya, Sorawit Thokrairak, and Prajaks Jitngernmadan. "Holistic Solution Design and Implementation for Smart City Recycle Waste Management Case Study: Saensuk City." In 2020 5th International Conference on Information Technology (InCIT). IEEE, 2020. http://dx.doi.org/10.1109/incit50588.2020.9310948.

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Ölçer, Aykut I., Fabio Ballini, Momoko Kitada, and Dimitrios Dalaklis. "DEVELOPMENT OF A HOLISTIC MARITIME ENERGY MANAGEMENT PROGRAMME AT THE POSTGRADUATE LEVEL: THE CASE OF WMU." In International Technology, Education and Development Conference. IATED, 2017. http://dx.doi.org/10.21125/inted.2017.0474.

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Semaan, Mary, and Annie Pearce. "Making the Case for Increased Interventions on the Parcel Scale for a Holistic Water Infrastructure Management Practice." In Construction Research Congress 2018. Reston, VA: American Society of Civil Engineers, 2018. http://dx.doi.org/10.1061/9780784481295.038.

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Liang, Muyun. "Community Emergency Management Mode From the Perspective of Holistic Governance: A Case Study of Emergency Demonstration Community in T District." In 2020 5th International Conference on Modern Management and Education Technology (MMET 2020). Paris, France: Atlantis Press, 2020. http://dx.doi.org/10.2991/assehr.k.201023.122.

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"ERP Implementation Success through Effective Management of Roles and Responsibilities among StakeholdersA Holistic Framework Adopted from Two Case Studies." In Third International Symposium on Business Modeling and Software Design. SCITEPRESS - Science and and Technology Publications, 2013. http://dx.doi.org/10.5220/0004775001570165.

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Urbaitytė, Viktorija, and Aurelija Ulbinaitė. "Framework for evaluating the relationship between the omnichannel online sales approach and performance outcome in the case of niche products." In 11th International Scientific Conference „Business and Management 2020“. VGTU Technika, 2020. http://dx.doi.org/10.3846/bm.2020.563.

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Transformation from electronic commerce business model to social commerce business model empowered manufacturers of niche products to start retail businesses which are operating solely online. The selection of an online sales approach is a part of the online sales process which determines how end customers will be reached. Moreover, the online sales approach determines performance outcome, hence, this selection should be done after meticulous evaluation. This research, after a systematic comparative analysis of the academic literature, explores the omnichannel online sales approach and its relationship with performance outcome in the case of niche products and proposes a theoretical framework for the evaluation of this relationship. The theoretical framework includes financial and qualitative (customer satisfaction and customer loyalty) criteria which allow to evaluate performance outcome created by the omnichannel online sales approach in a holistic way. The performance outcome evaluation results can be used in the decision-making process when deciding whether the chosen omnichannel online sales approach meets the expectations of a business and its customers.
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Reports on the topic "Holistic Case Management"

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McKenna, Patrick, and Mark Evans. Emergency Relief and complex service delivery: Towards better outcomes. Queensland University of Technology, June 2021. http://dx.doi.org/10.5204/rep.eprints.211133.

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Emergency Relief (ER) is a Department of Social Services (DSS) funded program, delivered by 197 community organisations (ER Providers) across Australia, to assist people facing a financial crisis with financial/material aid and referrals to other support programs. ER has been playing this important role in Australian communities since 1979. Without ER, more people living in Australia who experience a financial crisis might face further harm such as crippling debt or homelessness. The Emergency Relief National Coordination Group (NCG) was established in April 2020 at the start of the COVID-19 pandemic to advise the Minister for Families and Social Services on the implementation of ER. To inform its advice to the Minister, the NCG partnered with the Institute for Governance at the University of Canberra to conduct research to understand the issues and challenges faced by ER Providers and Service Users in local contexts across Australia. The research involved a desktop review of the existing literature on ER service provision, a large survey which all Commonwealth ER Providers were invited to participate in (and 122 responses were received), interviews with a purposive sample of 18 ER Providers, and the development of a program logic and theory of change for the Commonwealth ER program to assess progress. The surveys and interviews focussed on ER Provider perceptions of the strengths, weaknesses, future challenges, and areas of improvement for current ER provision. The trend of increasing case complexity, the effectiveness of ER service delivery models in achieving outcomes for Service Users, and the significance of volunteering in the sector were investigated. Separately, an evaluation of the performance of the NCG was conducted and a summary of the evaluation is provided as an appendix to this report. Several themes emerged from the review of the existing literature such as service delivery shortcomings in dealing with case complexity, the effectiveness of case management, and repeat requests for service. Interviews with ER workers and Service Users found that an uplift in workforce capability was required to deal with increasing case complexity, leading to recommendations for more training and service standards. Several service evaluations found that ER delivered with case management led to high Service User satisfaction, played an integral role in transforming the lives of people with complex needs, and lowered repeat requests for service. A large longitudinal quantitative study revealed that more time spent with participants substantially decreased the number of repeat requests for service; and, given that repeat requests for service can be an indicator of entrenched poverty, not accessing further services is likely to suggest improvement. The interviews identified the main strengths of ER to be the rapid response and flexible use of funds to stabilise crisis situations and connect people to other supports through strong local networks. Service Users trusted the system because of these strengths, and ER was often an access point to holistic support. There were three main weaknesses identified. First, funding contracts were too short and did not cover the full costs of the program—in particular, case management for complex cases. Second, many Service Users were dependent on ER which was inconsistent with the definition and intent of the program. Third, there was inconsistency in the level of service received by Service Users in different geographic locations. These weaknesses can be improved upon with a joined-up approach featuring co-design and collaborative governance, leading to the successful commissioning of social services. The survey confirmed that volunteers were significant for ER, making up 92% of all workers and 51% of all hours worked in respondent ER programs. Of the 122 respondents, volunteers amounted to 554 full-time equivalents, a contribution valued at $39.4 million. In total there were 8,316 volunteers working in the 122 respondent ER programs. The sector can support and upskill these volunteers (and employees in addition) by developing scalable training solutions such as online training modules, updating ER service standards, and engaging in collaborative learning arrangements where large and small ER Providers share resources. More engagement with peak bodies such as Volunteering Australia might also assist the sector to improve the focus on volunteer engagement. Integrated services achieve better outcomes for complex ER cases—97% of survey respondents either agreed or strongly agreed this was the case. The research identified the dimensions of service integration most relevant to ER Providers to be case management, referrals, the breadth of services offered internally, co-location with interrelated service providers, an established network of support, workforce capability, and Service User engagement. Providers can individually focus on increasing the level of service integration for their ER program to improve their ability to deal with complex cases, which are clearly on the rise. At the system level, a more joined-up approach can also improve service integration across Australia. The key dimensions of this finding are discussed next in more detail. Case management is key for achieving Service User outcomes for complex cases—89% of survey respondents either agreed or strongly agreed this was the case. Interviewees most frequently said they would provide more case management if they could change their service model. Case management allows for more time spent with the Service User, follow up with referral partners, and a higher level of expertise in service delivery to support complex cases. Of course, it is a costly model and not currently funded for all Service Users through ER. Where case management is not available as part of ER, it might be available through a related service that is part of a network of support. Where possible, ER Providers should facilitate access to case management for Service Users who would benefit. At a system level, ER models with a greater component of case management could be implemented as test cases. Referral systems are also key for achieving Service User outcomes, which is reflected in the ER Program Logic presented on page 31. The survey and interview data show that referrals within an integrated service (internal) or in a service hub (co-located) are most effective. Where this is not possible, warm referrals within a trusted network of support are more effective than cold referrals leading to higher take-up and beneficial Service User outcomes. However, cold referrals are most common, pointing to a weakness in ER referral systems. This is because ER Providers do not operate or co-locate with interrelated services in many cases, nor do they have the case management capacity to provide warm referrals in many other cases. For mental illness support, which interviewees identified as one of the most difficult issues to deal with, ER Providers offer an integrated service only 23% of the time, warm referrals 34% of the time, and cold referrals 43% of the time. A focus on referral systems at the individual ER Provider level, and system level through a joined-up approach, might lead to better outcomes for Service Users. The program logic and theory of change for ER have been documented with input from the research findings and included in Section 4.3 on page 31. These show that ER helps people facing a financial crisis to meet their immediate needs, avoid further harm, and access a path to recovery. The research demonstrates that ER is fundamental to supporting vulnerable people in Australia and should therefore continue to be funded by government.
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