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Books on the topic 'Healthcare service'

To see the other types of publications on this topic, follow the link: Healthcare service.

Author: Grafiati

Published: 4 June 2021

Last updated: 14 March 2023

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1

Tao, Li, and Jiming Liu. Healthcare Service Management. Cham: Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-030-15385-4.

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2

Pfannstiel, Mario A., Nataliia Brehmer, and Christoph Rasche, eds. Service Design Practices for Healthcare Innovation. Cham: Springer International Publishing, 2022. http://dx.doi.org/10.1007/978-3-030-87273-1.

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3

Fottler, Myron D. Achieving service excellence: Strategies for healthcare. 2nd ed. Chicago: Health Administration Press, 2010.

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4

1945-, Ford Robert C., and Heaton Cherrill P, eds. Achieving service excellence: Strategies for healthcare. 2nd ed. Chicago: Health Administration Press, 2010.

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5

Fottler, Myron D. Achieving service excellence: Strategies for healthcare. 2nd ed. Chicago: Health Administration Press, 2010.

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6

Pfannstiel, Mario A., and Christoph Rasche, eds. Service Design and Service Thinking in Healthcare and Hospital Management. Cham: Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-030-00749-2.

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7

Keith, Holdaway, and Kogan Helen, eds. The healthcare management handbook. 2nd ed. London: Kogan Page, 1997.

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8

Pfannstiel, Mario A., ed. Human-Centered Service Design for Healthcare Transformation. Cham: Springer International Publishing, 2023. http://dx.doi.org/10.1007/978-3-031-20168-4.

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9

Responsive healthcare: Marketing for a public service. Buckingham: Open University Press, 2002.

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10

Blackwell, Norman. Better healthcare for all: Replacing the NHS monopoly. London: Centre for Policy Studies, 2002.

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11

Chartered Institute of Management Accountants., ed. Cost methods for NHS healthcare contracts. London: Chartered Institute of Management Accountants, 1992.

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12

Pfannstiel, Mario A., and Christoph Rasche, eds. Service Business Model Innovation in Healthcare and Hospital Management. Cham: Springer International Publishing, 2017. http://dx.doi.org/10.1007/978-3-319-46412-1.

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13

Gombera, Peter Pachipano. A risk management system for healthcare facilities service operators. [Derby: University of Derby], 2003.

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14

Craig, Catherine. Customer expectations and service quality: A public healthcare example. (s.l: The Author), 1992.

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15

Group, NHS Management Executive Information Management. What are version 2 healthcare resource groups? (London): Department of Health, 1994.

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16

author, Rodger Margaret M., ed. Sustainability in healthcare food and nutrition services: With insights from healthcare practice leaders on sustainable foodservice programs. Greenwood Village, CO: Ricca e2/Envision Strategies, 2010.

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17

Skinner, Ric. GIS in hospital and healthcare emergency management. Boca Raton: Taylor & Francis, 2010.

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18

Laubach, Christopher L. Mastering the negotiation process: A practical guide for the healthcare executive. Chicago: Health Administration Press, 2002.

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19

Flintham, Victor. Skills shortage in healthcare: A resource book. London: Manpower, 1990.

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20

Directorate, Great Britain Scottish Home and Health Dept Health Policy and Public Health. Emergency healthcare in Scotland: Future structure of accident and emergency services : report of a policy review. Edinburgh: HMSO, 1994.

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21

Morrow, Elizabeth, Annette Boaz, Sally Brearley, and Fiona Ross. Handbook of Service User Involvement in Nursing and Healthcare Research. Oxford, UK: Wiley-Blackwell, 2011. http://dx.doi.org/10.1002/9781444347050.

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22

Goetz, Philip. ASP: Healthcare Application Service Provider. TRB Solutions, Inc., 1998.

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23

Total Quality Service in Healthcare. Rawat Publications, 2012.

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24

Muddle, Grant. Healthcare Industry Customer Service Training: Mod3 - Offering Service. Lulu Press, Inc., 2010.

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25

Achieving Service Excellence: Strategies for Healthcare. Health Administration Press, 2002.

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26

Fottler, Myron D., Cherrill P. Heaton, and Robert C. Ford. Achieving Service Excellence: Strategies for Healthcare. Health Administration Press, 2002.

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27

(Editor), Keith Holdaway, and Helen Kogan (Editor), eds. Healthcare Management Handbook. Kogan Page, 1997.

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28

Surviving Work in Healthcare. Routledge, 2017.

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29

Goodwin, Scott. Meaningful Healthcare Experience Design. Taylor & Francis Group, 2021.

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30

Sheaff, Rod. Responsive Healthcare: Marketing for a Public Service (Health Services Management). Open University Press, 2001.

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31

Sheaff, Rod. Responsive Healthcare: Marketing for a Public Service (Health Services Management). Open University Press, 2001.

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32

Britain, Great. Thameslink Healthcare Services National Health Service Trust (Establishment) Order 1991. Stationery Office, The, 1991.

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33

Blokdyk, Gerardus. Healthcare Service a Complete Guide - 2020 Edition. Emereo Pty Limited, 2020.

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34

Feuer, Louis C. Customer Service Strategies for the HealthCare Environment. Health Insurance Association of America, 2002.

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35

Dumitriu, Laurentiu Gabriel, Sexual Assault Services, and Rylee Tuggle. My Voice Matters: Sexual Assault Services, a Service of Bronson Healthcare. Books by Rylee, 2022.

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36

(Editor), Helen Kogan, ed. The Healthcare Management Handbook. 3rd ed. Kogan Page Ltd, 1998.

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37

Gulliford, Martin, and Edmund Jessop, eds. Healthcare Public Health. Oxford University Press, 2020. http://dx.doi.org/10.1093/oso/9780198837206.001.0001.

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Abstract:

Healthcare public health is concerned with the application of population sciences to the design, organization, and delivery of healthcare services, with the ultimate aim of improving population health. This book provides a modern introduction to the methods and subject matter of healthcare public health, bringing together coverage of all the key areas in a single volume. Topics include healthcare needs’ assessment; access to healthcare; knowledge management; ethical issues; involvement of patients and the public; population screening; health promotion and disease prevention; new service models; programme budgeting and preparation of a business case; evaluation and outcomes; patient safety, and implementation and improvement sciences; healthcare in remote and resource-poor regions; and disasters and emergencies. Drawing on international perspectives, this volume will be relevant wherever healthcare is delivered. It will enable students, researchers, academics, practitioners, and policy makers to contribute to the goals of designing and delivering health services that improve population health, reduce inequalities, and meet the needs of individuals and communities.

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38

Muddle, Grant. Healthcare Industry Customer Service Training - Mod2 V1 - Customer Service Greetings Standards. Lulu Press, Inc., 2010.

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39

Essential Skills for Managing in Healthcare. Radcliffe Publishing, 2010.

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40

Britain, Great. National Health Service (Cross-Border Healthcare) Regulations 2013. Stationery Office, The, 2013.

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41

Iyamu, Tiko. Advancing Big Data Analytics for Healthcare Service Delivery. Routledge, 2022.

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42

Tao, Li, and Jiming Liu. Healthcare Service Management: A Data-Driven Systems Approach. Springer, 2019.

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43

Rios, Joanna, and Jose Fernandez. Prospanish Healthcare: Spanish for Emergency Medical Service Providers. McGraw-Hill, 2001.

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44

Iyamu, Tiko. Advancing Big Data Analytics for Healthcare Service Delivery. Taylor & Francis Group, 2022.

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45

Iyamu, Tiko. Advancing Big Data Analytics for Healthcare Service Delivery. Routledge, 2022.

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46

Iyamu, Tiko. Advancing Big Data Analytics for Healthcare Service Delivery. Taylor & Francis Group, 2022.

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47

Iyamu, Tiko. Advancing Big Data Analytics for Healthcare Service Delivery. Taylor & Francis Group, 2022.

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48

Controversies in Healthcare Innovation: Service, Technology and Organization. Palgrave Macmillan, 2018.

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49

Healthcare Marketing, Sales, and Service: An Executive's Companion. Health Administration Press, 2001.

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50

Muddle, Grant. Healthcare Industry Customer Service Training - Mod1 V1 - the Four Pillars of Service. Lulu Press, Inc., 2010.

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