Books on the topic 'Health facilities Complaints against Victoria'

Wolcott, Charles. Malpractice in health facilities, California, 1984: A report prepared for the California legislature pursuant to Division 2, Chapter 2, Section 1307 of the Health and Safety Code. [Sacramento?]: State of California, Health and Welfare Agency, Dept. of Health Services, 1985.

Roger, Casemore, ed. Surviving complaints against counsellors and psychotherapists: Towards understanding and healing. Ross-on-Wye: PCCS Books, 2001.

Ontario. Office of the Ombudsman. Report of the Ombudsman's opinion, reasons therefor, and recommendations following her investigation into the complaint of Ms. W. [Toronto: The Ombudsman], 1989.

Illinois. Dept. of Human Services. Office of the Inspector General. Exploring an increase in allegations, FY96-FY97: A study by the Office of the Inspector General exploring the increase in allegations of abuse and neglect reported from the Department-operated mental health and developmental disability facilities. [Springfield, Ill: The Office, 1999.

United States. Congress. House. A bill to amend title I of the Employee Retirement Income Security Act of 1974 to establish new procedures and access to courts for grievances arising under group health plans. [Washington, D.C.?]: [United States Government Printing Office], 1999.

Effective complaint handling in health care. Chicago, Ill: American Hospital Pub., 1990.

Ens, Irene Christina. Abuse of older adults in institutions. Ottawa, Ont: Health Canada, 1999.

Resolving patient complaints: A step-by-step guide to effective service recovery. Gaithersburg, Md: Aspen, 1995.

Resolving patient complaints: A step-by-step guide to effective service recovery. 2nd ed. Boston: Jones and Bartlett Publishers, 2003.

House, United States Congress. A bill to amend title XVIII of the Social Security Act to enhance beneficiary protections under parts C and D of the Medicare program. Washington, D.C: U.S. G.P.O., 2008.

Kastelein, W. R. Van klagen naar klachtrecht: Het klachtrecht van de patiënt in de gezondheidszorg. 2nd ed. Arnhem: Gouda Quint, 1994.

Kastelein, W. R. Van klagen naar klachtrecht: Het klachtrecht van de patiënt in de gezondheidszorg. Arnhem: Gouda Quint, 1992.

New Jersey. Legislature. General Assembly. Regulatory Oversight Committee. Committee meeting of Assembly Regulatory Oversight Committee: The committee will discuss the implementation of the Sudan Divesture Act, P.L. 2005, c. 162; discuss the justice gap in New Jersey, which refers to the need for increasing legal representation resources for low-income state residents; revisit the status and implementation of Danielle's Law, P.L. 2003, c. 191; and revisit the status of removing adjudicated juveniles with mental illness from juvenile correction facilities to provide them with mental health treatment : [December 8, 2005, Trenton, New Jersey]. Trenton, NJ: The Unit, 2005.

Régie régionale de la santé et des services sociaux, Chaudière-Appalaches (Québec)., ed. Rapport sur les plaintes des usagers 1996-1997: Document déposé le 17 décembre 1997. Sainte-Marie, Qc: Régie régionale de la santé et des services sociaux, Chaudière-Appalaches, 1997.

Royal College of General Practitioners. Northern Ireland Faculty., ed. Guidelines on in-house complaints procedures. London: Royal College of General Practitioners, 1995.

Nina, Mår, and Andenæs Barbro, eds. Klagenemnder: Rettssikkerhet og effektivitet. Bergen: Fagbokforlaget, 2008.

Roger, Clough, ed. The abuse of care in residential institutions. London: Whiting and Birch, 1996.

Clough, Roger. The Abuse of Care in Residential Institutions. Whiting & Birch Ltd, 2004.

Nhs Complaints Managers: A Study of the Conflicts And Tensions in Their Role. Dissertation.com, 2006.

Burnette, Angela. How to Resolve Patient Complaints to Manage Risk: 100 of Your Peers' Best Responses. Hcpro, 2003.

A Practical Guide to Complaints Handling: In the Context of Clinical Governance. Churchill Livingstone, 2001.