Relevant bibliographies by topics / Health complaints

Academic literature on the topic 'Health complaints'

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Published: 4 June 2021
Last updated: 27 April 2022

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Journal articles on the topic "Health complaints"

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Pitarka-Carcani, Iris, George Szmukler, and Claire Henderson. "Complaints about care in a mental health trust." Psychiatric Bulletin 24, no. 10 (October 2000): 372–76. http://dx.doi.org/10.1192/pb.24.10.372.

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Aims and MethodA retrospective review of a random sample of written complaints made by, or on behalf of, users of psychiatric services to determine: (a) the number and nature of written complaints against clinical aspects of services in a mental health trust over a 1-year period; and (b) what information complaints provide about deficiencies in the quality of care.ResultsOut of 325 recorded complaints in 1997, 192 concerned clinical aspects of services; 89% of complainants complained once. There was a roughly equal split between complaints about technical v. interpersonal aspects of care. Complaints were far higher from in-patient than from out-patient settings. Evidence that the complaints related to psychotic symptoms was rare. All complaints were resolved locally, but 28 responses by the team were judged unsatisfactory. In 39 cases further action was taken as a result of the complaint, but no disciplinary action was taken against medical staff.Clinical ImplicationsPoor communication is likely to be at the root of many complaints. Room for improvement was found with respect to responses to complaints.
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Sulistyowati, Endah, and Danny Wibowo. "Consumer Complaint Behavior (CCB) of Jombang Health Card (KJS) for increasing health facility service." Journal of Economics, Business & Accountancy Ventura 18, no. 1 (June 2, 2015): 121. http://dx.doi.org/10.14414/jebav.v18i1.388.

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The purpose of this study is to see and assess why they complaint, how to make complaints and alternative for patients complain KJS (Jombang Health Card) users, as such information from various forms of complaint can be used to improve health care strategy hospital. This is an exploratory and qualitative research using Focus Group Discussion (FGD) towards 20 people. It was found that the reason KJS users complain services is due to factors that include poor service, poor facilities, the be-ginning of a long process and product factors include: the availability of drugs, limited room space and time limits hospitalization. The second factor is a fatal loss, allowing participants to have a longer hierarchy levels due to passing through a more complicated procedure. Complaints and personality types of participants affect the nature of the expectations expressed through the submission of a complaint. The results include the results of the settlement of complaints received by the partici-pants, and satisfaction evaluation with the settlement. Generally poor service stimu-lates participants to convey a simple complaint in connection with suggestions or criticism to improve services and hospital management.
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Humphreys, John S., Terri A. Meehan-Andrews, Judith A. Jones, Lynn D. Griffin, Bethia A. Wilson, and Karly B. Smith. "How do rural consumers contribute to quality assurance of health services?" Australian Health Review 29, no. 4 (2005): 447. http://dx.doi.org/10.1071/ah050447.

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Objective: To investigate the reasons for complaint or non-complaint by rural consumers of health services. Design: Qualitative study using focus group discussion of hypothetical scenarios. Setting: Selected rural communities in the Loddon- Mallee region of north-western Victoria. Participants: Sixty volunteer participants in eight focus groups recruited through advertising. Main outcome measure: Issues and themes concerning circumstances leading to, and factors inhibiting, complaints about a health service and awareness of complaints mechanisms. Results: Compared with residents of larger towns, those of small communities were more likely to report they would complain to the local provider, whereas those in larger towns were more likely to mention Hospital Boards or the Commissioner. Deterrents to making complaints included the lack of services, scepticism about the role of complaints in bringing about change and an attitude that it was more appropriate to try to fix the problem than complain about it. Lack of awareness of appropriate complaint mechanisms which feed into quality assurance processes was also identified.
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YOUSAF, ANNA, BRENDALEE VIVEIROS, and GENEVIEVE CARON. "Rhode Island Department of Health Foodborne Illness Complaint System: A Descriptive and Performance Analysis." Journal of Food Protection 82, no. 9 (August 20, 2019): 1568–74. http://dx.doi.org/10.4315/0362-028x.jfp-19-135.

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ABSTRACT Foodborne illnesses create a large impact on both the health and economy of the United States. Early detection of an outbreak is essential to preventing additional illnesses. Foodborne illnesses are commonly identified through foodborne illness complaint systems, and it is vital that public health agencies ensure their systems are functioning effectively for successful detection of foodborne outbreaks. The purpose of this study was to provide a descriptive summary of foodborne illness complaint data in Rhode Island and to evaluate the Rhode Island Department of Health (RIDOH) foodborne illness complaint system's ability to detect foodborne outbreaks using the Council to Improve Foodborne Outbreak Response (CIFOR) target performance measures. Data were collected from all foodborne illness complaints reported to RIDOH by the public from 1 January 2010 to 31 December 2017. During this period, 1,218 foodborne illness complaints in total were reported to RIDOH; 85% of complainants reported their illness within 7 days of symptom onset. Most complainants (73%) did not seek medical attention. There were 54 outbreaks, 80% of which were identified by the complaint system. Most pathogens that were identified during an outbreak detected by the complaint system were nonreportable (69%). CIFOR metrics indicate that the complaint system is functioning (i) at an acceptable level of illness complaints expected based on population size and (ii) at preferable levels for metrics related to outbreak detection. This review of the RIDOH foodborne illness complaint system provides evidence for the vital role of complaint systems in detecting foodborne illness outbreaks. In addition, it demonstrates that complaint systems can detect illnesses in a timely manner, likely preventing further illnesses. This was the first multiyear evaluation of Rhode Island's illness complaint surveillance system and will serve as a baseline for future analyses to monitor trends in performance.
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Veness, Benjamin G., Holly Tibble, Brin FS Grenyer, Jennifer M. Morris, Matthew J. Spittal, Louise Nash, David M. Studdert, and Marie M. Bismark. "Complaint risk among mental health practitioners compared with physical health practitioners: a retrospective cohort study of complaints to health regulators in Australia." BMJ Open 9, no. 12 (December 2019): e030525. http://dx.doi.org/10.1136/bmjopen-2019-030525.

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ObjectivesTo understand complaint risk among mental health practitioners compared with physical health practitioners.DesignRetrospective cohort study, using incidence rate ratios (IRRs) to analyse complaint risk and a multivariate regression model to identify predictors of complaints.SettingNational study using complaints data from health regulators in Australia.ParticipantsAll psychiatrists and psychologists (‘mental health practitioners’) and all physicians, optometrists, physiotherapists, osteopaths and chiropractors (‘physical health practitioners’) registered to practice in Australia between 2011 and 2016.Outcome measuresIncidence rates, source and nature of complaints to regulators.ResultsIn total, 7903 complaints were lodged with regulators over the 6-year period. Most complaints were lodged by patients and their families. Mental health practitioners had a complaint rate that was more than twice that of physical health practitioners (complaints per 1000 practice years: psychiatrists 119.1 vs physicians 48.0, p<0.001; psychologists 21.9 vs other allied health 7.5, p<0.001). Their risk of complaints was especially high in relation to reports, records, confidentiality, interpersonal behaviour, sexual boundary breaches and the mental health of the practitioner. Among mental health practitioners, male practitioners (psychiatrists IRR: 1.61, 95% CI 1.39 to 1.85; psychologists IRR: 1.85, 95% CI 1.65 to 2.07) and older practitioners (≥65 years compared with 36–45 years: psychiatrists IRR 2.37, 95% CI 1.95 to 2.89; psychologists IRR 1.78, 95% CI 1.47 to 2.14) were at increased risk of complaints.ConclusionsMental health practitioners were more likely to be the subject of complaints than physical health practitioners. Areas of increased risk are related to professional ethics, communication skills and the health of mental health practitioners themselves. Further research could usefully explore whether addressing these risk factors through training, professional development and practitioner health initiatives may reduce the risk of complaints about mental health practitioners.
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Walton, Merrilyn, Patrick J. Kelly, E. Mary Chiarella, Terry Carney, Belinda Bennett, Marie Nagy, and Suzanne Pierce. "Profile of the most common complaints for five health professions in Australia." Australian Health Review 44, no. 1 (2020): 15. http://dx.doi.org/10.1071/ah18074.

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Objective The aims of this study were to profile the most common complaints and to examine whether any demographic factors are associated with receiving a complaint for five health professions in Australia. Methods A national cohort study was conducted for all complaints received for medicine, nursing/midwifery, dentistry, pharmacy and psychology from 1 July 2012 to 31 December 2013 (18 months). Data were collected from the Australian Health Practitioner Regulation Agency (AHPRA), the New South Wales (NSW) Health Professional Councils’ Authority and the NSW Health Care Complaints Commission. The frequency and risk of complaints were summarised for the five professions and by demographic information. Results There were 545283 practitioners registered with AHPRA between 1 July 2012 and 31 December 2013, consisting of 20935 dentists, 101066 medical practitioners, 363040 nurses/midwives, 28370 pharmacists and 31872 psychologists. During the study period there were 12616 complaints, corresponding to an annual rate of 1.5 per 100 practitioners. Complaints were most common for doctors and dentists (5% per annum per practitioner) and least common for nurses/midwives (0.5% per annum per practitioner). Sex (P&lt;0.01), age (P&lt;0.01) and country of birth (P&lt;0.01) were all associated with risk of complaint. The most common complaints were clinical care (44% of all complaints), medication (10%) and health impairment of the practitioner (8%). Types of complaints varied by profession, sex and age. Conclusions The risk of a complaint is low, but varies by profession and demographics. The types of complaints also vary by profession and demographics. Differences between professions is most likely driven by their different work tasks and work environments. What is already known on this subject? Although complaints are summarised annually from state and national health regulators, no overall national summary of complaints across professions exists. Thus, it is difficult to examine which complaints are most common, how professions differ from each other or what factors may be associated with risk and type of complaint. Previous studies have primarily focused on a single profession, such as medicine, where, for example, the number of prior complaints, sex, doctor speciality and age have been found to be associated with recurrent complaints. What does this paper add? This paper is the first of this kind to provide a national summary of all complaints from five of the most common health professions in Australia. We found that regardless of profession, men were at least twice as likely to have a complaint made against them than women. We also found that the types of complaint differed between men and women. There were similarities across professions for the most common types of complaints, but clear differences between professions were also noted. Not surprising, clinical care was typically the most common type of complaint for the five professions, but somewhat surprising was the inclusion of health impairment as one of the most common types of complaints. What are the implications for practitioners? Identifying the most common complaints, and the factors associated with these, may assist practitioners to understand their risk(s) of complaint and could potentially assist educators and regulators develop education programs that help reduce complaints.
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Karaagac, Canan. "Evaluation of Complaints Notified to Private Hospitals in Ankara Province." New Trends and Issues Proceedings on Advances in Pure and Applied Sciences, no. 8 (December 22, 2017): 60–67. http://dx.doi.org/10.18844/gjapas.v0i8.2817.

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Depending on increasing interest in patient rights and innovations in medicine, the expectations of patients and value judgements change. This study aimed to examine the development process of private health services in Turkey and evaluate the problems and complaints about the services provided in these hospitals. In this context, the formal complaints to private hospitals in Ankara and applications made on the Internet were examined. The complaint data taken from the Ankara Provincial Health Directorate in 2013–2015 were analysed and 15 complaints were qualitatively examined. Evaluations were made by categorising the private hospitals and clinics and subcategories of data belonging to ‘sikayetvar.com.tr’, the biggest Internet complaint platform of Turkey. It was determined that the most problem was about wages, followed by patient rights, emergency services and medical errors. Most of the complaints in private hospitals were of doctors, and 57% of the complainants were women. Keywords: Hospitals, medical errors, patient rights, Turkey.
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The Heath Service Ombudsman. "Introducing the Health Service Ombudsman." Bulletin of the Royal College of Surgeons of England 93, no. 8 (September 1, 2011): 284–85. http://dx.doi.org/10.1308/147363511x588828.

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The Health Service Ombudsman is the final stage of the NHS complaints process. If someone is unhappy with the service provided by the NHS or with how the NHS handled a complaint they can come to the Ombudsman. This article tells surgeons what they need to know about the Ombudsman and how her office resolves complaints.
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Eriksen, Hege R., and Camilla Ihlebaek. "Subjective health complaints." Scandinavian Journal of Psychology 43, no. 2 (April 2002): 101–3. http://dx.doi.org/10.1111/1467-9450.00274.

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Mustafa, Alaa, Heran Hassan, and Fighan Huseen. "The motives for seeking dental health services in a sample of children attending a College of Dentistry." Erbil Dental Journal 3, no. 2 (December 6, 2020): 93–97. http://dx.doi.org/10.15218/edj.2020.13.

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Background and Objectives: The chief complaints of the patients are essential components, being useful for several reasons, including monitoring of oral health services and measuring the effectiveness of the oral health awareness programs. The objective of the study was to explore the common chief complaints of patients seeking treatment and distribution of cases according to the demographic data among patients attending a dental college in Erbil, Iraq. Patients and methods: The age, gender, and the chief complaints or the main reason for the visit were recorded for each consecutive patient of a total of 1233 patients who visited the oral hygiene clinics in the College of Dentistry at Hawler Medical University (Erbil city, Iraq), from October 2016 to June 2017 were recruited. Patients at the age of 3 - 14 years old. The chi-square test was used to find any statistical association between the variables. P value of less than 0.01 was considered statistically significant. Results: The pain was found to be the most common chief complaint reported by 51.1% of the patients. Followed by oral hygiene reported by 26%, among which 658 (53.4%) were males and 575 (46.6%) were females. When the age groups were considered separately, “toothache” or pain was the most common chief complaints reported by all ages except for the <5 years’ group patients for whom that oral hygiene was the most common chief complaint. In the age group of 10-14 years, in addition to pain and oral hygiene, significantly more subjects complained of or-thodonitc treatment need. Conclusion: Chief complaints denote the demand for dental care and thus, helps in proper plan-ning of the public dental health care system. So the reason for dental visit varies across differ-ent age groups and to some extent, gender differences was a considering issue. Keywords: Distribution, Paedodontics, Diagnosis, Dental chief complaints.
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Dissertations / Theses on the topic "Health complaints"

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Patterson, Jan. "Consumers and complaints systems in health care /." Title page, contents and summary only, 1996. http://web4.library.adelaide.edu.au/theses/09PH/09php3174.pdf.

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O'Connell, Rhiannon. "Subjective sleep complaints in individuals with mental health problems." Thesis, University of Sheffield, 1998. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.323316.

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Altschuler, Rebecca, Gabrielle Caselman, Madison Hinkle, and Julia Dodd. "Anxiety Mediates the Relationship between Sexual Trauma Stigma and Somatic Health Complaints." Digital Commons @ East Tennessee State University, 2019. https://dc.etsu.edu/asrf/2019/schedule/208.

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Existing research demonstrates that sexual trauma victims experience increased risk of adverse health outcomes including cardiovascular disorders, increased risk of chronic pain, and somatic health complaints. Similarly, sexual trauma is correlated with increased risk of adverse psychological effects including PTSD, depression, and anxiety. Perceived stigmatization as a result of sexual trauma has been hypothesized to be a mechanism through which sexual trauma affects health. Sexual trauma stigma (STS) has been found to mediate the relationship between sexual trauma and psychological distress. The experience of stigmatization has also been linked to somatization and is associated with increased anxiety. Similarly, among a sample of participants with a trauma history, adversity and resultant discrimination predicted somatic health complaints with post-traumatic stress symptoms (PTSS) partially mediating this relationship. However, the experience of STS specifically and its effect on somatic health complaints and anxiety has not yet been examined. As anxiety is associated with somatic symptoms, and is often comorbid with PTSS, it may be a mechanism through which STS effects somatic health complaints. Therefore, the current study seeks to examine the relationship between STS and somatic health complaints as well as the potential mediating effect of anxiety. It was hypothesized that STS would predict somatic health complaints, and that anxiety would mediate this relationship. An international sample of 528 women with a sexual trauma history was recruited via social media (Reddit) and mediation results were found using the “psych” package for RMarkdown (Version 5.2.2) with bootstrapping (5000 samples). Overall, the model was significant R2 = .19, (F(2,1230) = 148.53, p < .01). Regression analyses revealed that sexual trauma stigma was a significant predictor of both anxiety (b = .21, SE = .01, p < .01) and somatic health symptoms (b = .13, SE =.01, p < .01), and that anxiety also predicted somatic symptoms (b = .39, SE = .03, p < .01). Anxiety was found to significantly mediate the relationship between sexual trauma and somatic health symptoms, b = .08, SE = .01, 95% CI [0.06, 0 .11]. Current findings confirm the relationship between sexual trauma stigma and somatic health complaints and identify anxiety as an important mediator of this relationship. Providers should be aware that experiences of sexual victimization are related to feelings of stigmatization and may increase anxiety, impacting somatic health complaints. These findings indicate future clinical implications for trauma informed care within medical settings to better serve women who may experience stigma related to sexual trauma and highlights anxiety as a key target for interventions to reduce somatic symptoms.
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Altschuler, Rebecca, Madison Hinkle, and Julia Dodd. "Medical Mistrust Mediates the Relationship Between Sexual Victimization and Physical Health Complaints." Digital Commons @ East Tennessee State University, 2019. https://dc.etsu.edu/etsu-works/7334.

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Lundqvist, Linnea. "Socio-demographic variation in sleep difficulties among adolescents in Sweden." Thesis, Stockholms universitet, Centrum för forskning om ojämlikhet i hälsa (CHESS), 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:su:diva-107583.

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Psychosomatic health, including sleep, is important for adolescent well-being and daily functioning. Sleep difficulties are more seldom studied per se and whether there is socio-demographic variation in sleep difficulties among adolescents in Sweden is less known. The overall aim of the present study was to examine the frequency and social distribution of sleep difficulties among adolescents in Sweden. The child supplements of the Survey of Living Conditions, a Swedish nationally representative sample of ages 10-18, from years 2002 and 2003 were used (n=2531). Information from adolescents was linked to information from parents in a cross-sectional study design. Based on logistic regression analyses, variation in sleep difficulties was present according to gender, age, family structure, family economy, parent’s unemployment and residential area. No systematic sleep inequality by social class was found in the present study. The main results showed that adolescent girls, older age groups of adolescents, adolescents living in reconstituted families, living in families with a lack of cash margin, having unemployed parents and living in big cities reported sleep difficulties to a greater extent. Social factors, together with biological, psychological and cultural factors interact in explaining the variation in sleep difficulties.
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Hackworth, Naomi Jean, and n/a. "Development and application of a methodology for the evaluation of a health complaints process." Swinburne University of Technology, 2007. http://adt.lib.swin.edu.au./public/adt-VSWT20070928.092053.

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The aim of the current study was to develop and test a methodology that could be applied to the evaluation of the complaints processes of regulatory bodies of health professionals in Australia including mental health regulatory bodies such as the board that the Council of Australian Governments (COAG) are planning to set up to regulate the psychology profession. The methodology was applied to the evaluation of the complaints process at the Office of the Health Services Commissioner of Victoria (HSC). There were four main research questions. The first research question related to the extent to which the methodology was able to determine how well the HSC was performing in their role of resolving health complaints. The second research question explored the implications of the findings of the evaluation of the HSC complaints process for the management of health complaints in general. The third research question related to the strengths and limitations of the methodology when applied in a practical setting and the final research question related to further improvement of the methodology for future applications. Questionnaires and telephone interviews were used to examine the experiences of 133 providers and 150 complainants whose complaints had been reviewed and closed in one year. The methodology proved successful in assessing the performance of the complaints process at the HSC. The findings of the evaluation indicated that complainants and providers were generally satisfied with the process by which their complaints were managed. However, they were in general less satisfied with the outcome. In particular the evaluation highlighted the unintended negative consequences that complaints processes can have on the complainants and respondents. It was concluded that these maladaptive behavioural responses to complaints most probably have their origins in the negative emotional overlay attached to health complaints which has the potential to lead to unrealistic expectations of the process and outcomes on the part of complainants, and maladaptive post-complaint practices for health service providers. The findings highlight the importance of providing advocacy and support for the parties involved in health complaints as a means of minimising these maladaptive responses. Finally, it is acknowledged that these findings are specific to Australian health regulatory systems.
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Hackworth, Naomi. "Development and application of a methodology for the evaluation of a health complaints process." Australasian Digital Thesis Program, 2007. http://adt.lib.swin.edu.au/public/adt-VSWT20070928.092053/index.html.

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Thesis (DPsych (Health Psychology)) - Faculty of Life and Social Sciences, Swinburne University of Technology, 2007.
Submitted as a requirement for the degree of Professional Doctorate in Health Psychology, Faculty of Life and Social Sciences, Swinburne University of Technology - 2007. Typescript. Includes bibliographical references (p. 189-210).
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Valentine, Thomas Robert. "The Role of Affective Health in the Relationship between Cognitive Complaints and Cognitive Performance." The Ohio State University, 2017. http://rave.ohiolink.edu/etdc/view?acc_num=osu1491524146138446.

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Koistinen, K. (Kati). "Towards tailored mobile mental wellness training programs:a case study of the effects of health complaints." Master's thesis, University of Oulu, 2014. http://urn.fi/URN:NBN:fi:oulu-201408271795.

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Background: Neck problems, tiredness, depression and other mental health problems are nowadays very common. Many people have difficulties addressing their health problems because they don’t have the motivation or ability to change their attitudes and behaviours. It would be important to offer them help and tools so that they would be able to take care of themselves better and improve their well-being. All sorts of technical equipment such as PC’s, laptops, tablets, and mobile phones have become part of people’s everyday life. There is a lot of potential to use these different technical devices as a tool for providing personal wellbeing programs and applications. These include games, social media and personal health applications. The Aim of the Study: The aim of this thesis is to study if tailoring a general mobile mental wellness training application for stress management is possible and how it could be done to meet the needs of people who suffer from certain kinds of complaints. It was proposed that if the mobile mental wellness training program would be tailored to offer help for a certain complaint that a person suffers, it would improve user experience and person’s wellbeing. Methods: This research was an empirical case study. Theoretical part of this study provides a review of articles and other relevant literature. Empirical part of this study consisted of a large questionnaire conducted for the students and employees of the University of Oulu (N=756) as well as user studies conducted for a smaller number of people (N=30) selected based on certain criteria. The user study participants were divided into three different groups according to their complaints: tiredness, depression, and neck problems group. These three complaints were top three according to the results of the background questionnaire. The user study consisted of a user experience study made in laboratory settings as well as a field trial period where the participants used the application independently and their actions were logged. The users were guided to use exercises that were expected to help them with their complaints. User tests were video recorded to prevent data loss. Findings: The results showed that there weren’t big differences in user experience of the application between different complaint groups. User experience of the application was seen quite positive, but some issues made usage unpleasant, e.g. the application was mentioned being boring. Use of the application did not have an effect on people’s wellbeing. However the two-week long test period did not seem to be long enough. On the other hand, results also showed that people usually suffer from many different complaints at the same time so it is not easy to set people under certain complaint group and tailor health application very specifically for one complaint at time.
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Karlsson, Staffan. "Older people`s public health care and social services : Functional ability, health complaints, agreement in needs assessment and care satisfaction." Doctoral thesis, Lund University, Lund, Sweden, 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-30857.

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The overall aim was to describe and compare functional ability and health complaints of older people receiving municipal care in relation to housing and informal care, and factors associated with medical health care, municipal care and informal care. Further, the aim was to investigate agreement in needs assessments between personnel and older people and to investigate care satisfaction and health-related quality of life among older people receiving municipal care and services. Study I and II included 1958 persons aged 65 years and above, who were assessed for functional ability, health complaints, and level of informal and municipal care and service. Study II in addition included data from a register including medical health care. In study III (n=152), standardised needs assessments were performed by the staff. Later, the older person’s view was collected in a personal interview concerning functional ability, health complaints, public and informal care. In addition (Study IV, n=166), SF-12 was used for measuring health-related quality of life and for measuring care satisfaction. Cohabitation was a predictor of a combination of municipal and informal care at home (OR: 5.935), while assistance with Instrumental Activities of Daily Living (IADL) provided by municipal home care and services predicted municipal care only (OR: 0.344). Care in special accommodation was predicted by advanced age (OR: 1.051), dependency in IADL (OR: 19.883), Personal Activities of Daily Living (PADL) (OR: 02.695), and impaired cognitive ability (OR: 3.849) with receiving municipal care only as a reference. Living alone (OR: 0.106), dependency in IADL (OR: 11.348) and PADL (OR: 2.506), impaired cognitive ability (OR: 3.448), impaired vision or blindness (OR: 1.812) and the absence of slowly healing wounds (OR: 0.407) were predictors of special accommodation with a combination of informal and municipal care at home as a reference. 35% of those with public care at home were admitted to hospital and 76% had contact with outpatient care by physician compared to 26% and 87% respectively of those in special accommodation. Living in special accommodation was associated with more contacts with primary health care (B=0.643) and fewer contacts with specialist care (B=-0.722). Informal care was associated with more contacts with primary health care (B=0.413), specialist care (B=0.787), admissions to (B=0.265) and days in hospital (B=1.573). Agreement for dependency in IADL and PADL varied between good (κ=0.78) and moderate (κ=0.43). Poor agreement was found for dizziness (κw=0.17) and fair agreement for impaired hearing, urinary incontinence, pain, anxiety and depressed mood (κw between 0.21 and 0.37). Older persons reported more health complaints than were found in the personnel’s assessments, although significantly lower estimation was found only for incontinence and vision. Agreement for provided public care at home was poor, while for informal care it varied between very good and moderate. Low care satisfaction was associated with dependency in IADL (B=-1.338 and B=-1.630), impaired mobility (B=-12.579), blindness (B=-26.143), faeces incontinence (B=-11.898 and B=-17.529) and anxiety (B=-6.105 and B=-27.197), while high care satisfaction was associated with dependency in PADL (B=2.109) and receiving informal care with IADL from spouse (B=8.738). In special accommodation, low care satisfaction had to do with continuity, timing, the staff’s personal characteristics and with their ability to give service. At home, the older people were the least satisfied with the staff’s ability to do housework and to give medical care, with the staff’s amount of time and with their own influence over their care.

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Books on the topic "Health complaints"

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New York (State). Division of Management Audit and State Financial Services. Department of Health, nursing home complaints. [Albany, N.Y: The Division, 2002.

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Council, National Consumer. It's OK to complain: Submission to the review of National Health Service complaints procedures. [London]: National Consumer Council, 1993.

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Ann, Oakley, Barker Jonathan, and Titmuss Richard Morris 1907-1973, eds. Private complaints and public health: Richard Titmuss on the National Health Service. Bristol, UK: Policy Press, 2004.

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Marianne, Dieterich, and Strupp Michael, eds. Vertigo and dizziness: Common complaints. New York: Springer, 2004.

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Brandt, Thomas. Vertigo and dizziness: Common complaints. London: Springer, 2009.

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Trust, Nuffield, ed. Resolving complaints and promoting openness: Can the Ombudsman help? London: Nuffield Trust, 1998.

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Deirdre, English, ed. Complaints and disorders: The sexual politics of sickness. 2nd ed. New York, NY: The Feminist Press, 2011.

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Effective complaint handling in health care. Chicago, Ill: American Hospital Pub., 1990.

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Wolcott, Charles. Malpractice in health facilities, California, 1984: A report prepared for the California legislature pursuant to Division 2, Chapter 2, Section 1307 of the Health and Safety Code. [Sacramento?]: State of California, Health and Welfare Agency, Dept. of Health Services, 1985.

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Great Britain. Health Service Ombudsman. Fourth report for Session 1998-99: Investigations of complaints about clinical failings. London: Stationery Office, 1999.

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Book chapters on the topic "Health complaints"

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Finch, John. "Complaints in the National Health Service." In Speller’s Law Relating to Hospitals, 291–315. Boston, MA: Springer US, 1994. http://dx.doi.org/10.1007/978-1-4899-7122-7_8.

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Horn, Melissa, Jessica Ford, David Fairbrother, and Samuel F. Sears. "Cardiovascular Complaints in Adolescence: Clinical Considerations." In Handbook of Adolescent Health Psychology, 619–40. New York, NY: Springer New York, 2013. http://dx.doi.org/10.1007/978-1-4614-6633-8_39.

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Oliveira, André, Filipe Portela, Manuel Filipe Santos, and José Neves. "Towards an Intelligent System for Monitoring Health Complaints." In Computational Science and Its Applications -- ICCSA 2016, 639–49. Cham: Springer International Publishing, 2016. http://dx.doi.org/10.1007/978-3-319-42089-9_45.

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Niederehe, George. "The Significance of Memory Complaints in Later Life." In Handbook of Aging and Mental Health, 417–34. Boston, MA: Springer US, 1998. http://dx.doi.org/10.1007/978-1-4899-0098-2_19.

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Peters, J., A. J. Hedley, T. H. Lam, C. M. Wong, S. G. Ong, and A. Y. C. Tam. "Effects of Environmental Tobacco Smoke on Doctor Consultation for Respiratory Complaints." In Tobacco and Health, 551–54. Boston, MA: Springer US, 1995. http://dx.doi.org/10.1007/978-1-4615-1907-2_118.

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Burke, Angeline. "Complaints as a Measure of Harm - Lessons from Community Health Councils." In Limiting Harm in Health Care: A Nursing Perspective, 149–70. Oxford, UK: Blackwell Science Ltd, 2008. http://dx.doi.org/10.1002/9780470774502.ch8.

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Yildiz Erduran, Gamze, and Fatma Lorcu. "The Examination of Complaints About the Health Sector by Text Mining Analysis." In Proceedings of the International Symposium for Production Research 2018, 612–21. Cham: Springer International Publishing, 2018. http://dx.doi.org/10.1007/978-3-319-92267-6_51.

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Harjumaa, Marja, Kirsi Halttu, Kati Koistinen, and Harri Oinas-Kukkonen. "User Experience of Mobile Coaching for Stress-Management to Tackle Prevalent Health Complaints." In Lecture Notes in Business Information Processing, 152–64. Cham: Springer International Publishing, 2015. http://dx.doi.org/10.1007/978-3-319-21783-3_11.

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Ramon, M. "Handling of Complaints in Health Systems in the USA, Canada, England, and Israel." In Medicolegal Library, 123–29. Berlin, Heidelberg: Springer Berlin Heidelberg, 1988. http://dx.doi.org/10.1007/978-3-642-83301-4_18.

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Holte, Kari Anne, Kåre Hansen, Lars Lyby, and Astrid Solberg. "Autonomy at Work, Can (Too) High Autonomy Cause Health Complaints and Sick Leave?" In Advances in Intelligent Systems and Computing, 330–36. Cham: Springer International Publishing, 2018. http://dx.doi.org/10.1007/978-3-319-96080-7_38.

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Conference papers on the topic "Health complaints"

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Oliveira, André, Filipe Portela, José Machado, António Abelha, José Maia Neves, Suzana Vaz, Álvaro Silva, and Manuel Filipe Santos. "Towards an Ontology for Health Complaints Management." In 7th International Conference on Knowledge Management and Information Sharing. SCITEPRESS - Science and and Technology Publications, 2015. http://dx.doi.org/10.5220/0005594901740181.

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Dayan, Selin, and Volkan Öngel. "Occupational Health and Safety Practices Evaluation by Health Workers: An Example of Private Hospital." In International Conference on Eurasian Economies. Eurasian Economists Association, 2016. http://dx.doi.org/10.36880/c07.01710.

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The aim of this study is to identify distribution of occupational diseases and related health complaints among health workers and also to detect employee apprehensions about availability of occupational health and safety issues in the workplace. The application area of this study is a private hospital subservient in Istanbul and accredited by JCI. Within the framework of this study, a survey which contains 8 queries about demographic and personal features, 12 queries about occupational diseases and related complaints and 24 queries about occupational health and safety issues is applied to health staff employed in variable departments and positions in this hospital. The reliability coefficient of this survey is found .816 (Cronbach’s Alpha). In the conclusion of this study; it is detected that the employee’s perception about the occupational health and safety issues in the workplace has a positive aspect. Moreover, arm and leg pains (%65.6), over-fatigue (%64.1), insomnia (%59.7) and presence of venous varicosises (%54.2) were the most determined diseases and complaints, which are considered as work-originated among healthcare workers. In accordance with findings, the privileged improvements about the problems in occupational health and safety issues in this hospital have been presented.
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ElMessiry, Adel, Zhe Zhang, William O. Cooper, Thomas F. Catron, Jan Karrass, and Munindar P. Singh. "Leveraging Sentiment Analysis for Classifying Patient Complaints." In BCB '17: 8th ACM International Conference on Bioinformatics, Computational Biology, and Health Informatics. New York, NY, USA: ACM, 2017. http://dx.doi.org/10.1145/3107411.3107421.

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Tsuno, Kanami, Emiko Ando, Akiomi Inoue, Sumiko Kurioka, Norito Kawakami, and Kazuhisa Miyashita. "755 Workplace incivility among health care workers and its health outcomes: mental health and physical complaints." In 32nd Triennial Congress of the International Commission on Occupational Health (ICOH), Dublin, Ireland, 29th April to 4th May 2018. BMJ Publishing Group Ltd, 2018. http://dx.doi.org/10.1136/oemed-2018-icohabstracts.1750.

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Fok, Pui Chu Joan. "P016 Health complaints of healthcare workers who attended occupational health clinic in hong kong." In Occupational Health: Think Globally, Act Locally, EPICOH 2016, September 4–7, 2016, Barcelona, Spain. BMJ Publishing Group Ltd, 2016. http://dx.doi.org/10.1136/oemed-2016-103951.341.

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Shikdar, Ashraf, Mahammad Khadem, and Salim Al-Harthy. "An ergonomics intervention study of reducing health complaints among office employees." In 2008 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM). IEEE, 2008. http://dx.doi.org/10.1109/ieem.2008.4738215.

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Silvanny, Ossy Ulfha, Sayuti Syahara, and Bafirman. "Effect of Swimming Style and Nutritional Status on Asthmic Complaints." In 1st International Conference on Sport Sciences, Health and Tourism (ICSSHT 2019). Paris, France: Atlantis Press, 2021. http://dx.doi.org/10.2991/ahsr.k.210130.020.

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Insani, Hazrina, and Nayla Fithri. "Relationship between Labor Factor and Work with Complaints Relations between Labor and Employment Factors with Complaints Musculoskeletal Disorders in Workers at the Cable Product Plan in PT. JJ-Lapp Cable SMI (Factory) Tangerang 2019." In 1st International Conference on Health. SCITEPRESS - Science and Technology Publications, 2019. http://dx.doi.org/10.5220/0009562900450050.

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Dameria, Frans Judea Samosir, Putri Yunita Pane, Pahala M. J. Simangunsong, Putranto Manalu, Perry Boy Chandra Siahaan, and Ulina Tarigan. "Complaints of Nurses' Low Back Pain Assessed from Individual Characteristics and Workloads." In International Conference on Health Informatics, Medical, Biological Engineering, and Pharmaceutical. SCITEPRESS - Science and Technology Publications, 2020. http://dx.doi.org/10.5220/0010292501880195.

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Liu, Ziyi, Giannis Karamanolakis, Daniel Hsu, and Luis Gravano. "Detecting Foodborne Illness Complaints in Multiple Languages Using English Annotations Only." In Proceedings of the 11th International Workshop on Health Text Mining and Information Analysis. Stroudsburg, PA, USA: Association for Computational Linguistics, 2020. http://dx.doi.org/10.18653/v1/2020.louhi-1.15.

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Reports on the topic "Health complaints"

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Miller, James E. Wild Turkeys. U.S. Department of Agriculture, Animal and Plant Health Inspection Service, January 2018. http://dx.doi.org/10.32747/2018.7208751.ws.

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Like other bird and mammal species whose populations have been restored through conservation efforts, wild turkeys are treasured by many recreationists and outdoor enthusiasts. Wild turkeys have responded positively to wildlife habitat and population management. In some areas, however, their increased populations have led to increased damage to property and agricultural crops, and threats to human health and safety. Turkeys frequent agricultural fields, pastures, vineyards and orchards, as well as some urban and suburban neighborhoods. Because of this, they may cause damage or mistakenly be blamed for damage. Research has found that despite increases in turkey numbers and complaints, damage is often caused by other mammalian or bird species, not turkeys. In the instances where turkeys did cause damage, it was to specialty crops, vineyards, orchards, hay bales or silage pits during the winter. In cultured crops or gardens where wood chips, pine straw or other bedding materials (mulch) are placed around plants, wild turkeys sometimes scratch or dig up the material and damage plants when searching for food. Wild turkeys are a valuable game species, treasured by recreational hunters and wildlife enthusiasts.
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