Academic literature on the topic 'Grocery shop online'

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Journal articles on the topic "Grocery shop online"

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Kamble, Ashish, Maaj Bairagdar, Vaibhav Jadhav, and D. A. Bhosale. "Online Grocery Shop." International Journal for Research in Applied Science and Engineering Technology 10, no. 5 (May 31, 2022): 695–98. http://dx.doi.org/10.22214/ijraset.2022.41919.

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Abstract: Online shopping has been known as a rapidly growing business, and although online grocery shopping has not followed these same growth patterns in the past, it is now being recognized for its potential. As such, the focus of previous online shopping research has seldom encompassed this specific retail market, with the existing studies focusing essentially on consumers’ motivations and attitudes, rather than how consumers actually shop for groceries online. Therefore, this dissertation has the objective of uncovering some of the details of consumer decision making processes for this specific online retail market, details which can help further both academic research and managerial knowledge. The general consumer decision making process is characterized by a pre-decisional, a decisional and a post-decisional phase. All of which were addressed in an exploratory fashion, through a mixed methods strategy which combined both quantitative and qualitative methods of data collection. One of the main results obtained through this study is the complementarity of retail channels - as it was found that online grocery shopping serves essentially for major shopping trips, being complemented with smaller trips to traditional stores. Keywords: Xampp Server- Version 8.0.11 size 671bytes, HTML, CSS, JavaScript, PHP- Version:-7.3.21, MySQL- Version:- 8.0.13, QR Code
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Sarkar, Koyel, Harsh Khatri, Jayant Shrivastav, and Manvendra Singh. "DigiBasket: The Grocery Store Web App." International Journal for Research in Applied Science and Engineering Technology 10, no. 11 (November 30, 2022): 552–54. http://dx.doi.org/10.22214/ijraset.2022.47347.

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Abstract: Online Grocery Store is an eCommerce based web application for our Web Programming project. We had developed a sample in which user can search and find necessary information about any grocery item, can proceed to checkout to buy products. User can create an account, update personal information, can check its past activities, orders and transaction. A grocery store (AE), grocery shop (BE) or simply grocery is a store that primarily retails a general range of food products, which may be fresh or packaged. In everyday U.S. usage, however, "grocery store" is a synonym for supermarket, and is not used to refer to other types of stores that sell groceries. In the UK, shops that sell food are distinguished as grocers or grocery shops (though in everyday use, people usually use either the term "supermarket" or a "corner shop" or "convenience shop"). Larger types of stores that sell groceries, such as supermarkets and hypermarkets, usually stock significant amounts of non-food products, such as clothing and household items. Small grocery stores that sell mainly fruit and vegetables are known as greengrocers (Britain) or produce markets (U.S.), and small grocery stores that predominantly sell prepared food, such as candy and snacks, are known as convenience shops or delicatessens.
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Rajagopal, Dr. "Architecting MexGro: introducing online experience for shopping ethnic products." Emerald Emerging Markets Case Studies 3, no. 5 (November 14, 2013): 1–11. http://dx.doi.org/10.1108/eemcs-10-2013-0196.

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Subject area Marketing plan; virtual shopping; consumer behavior. Study level/applicability Undergraduate. Case overview This case discusses the e-commerce plan of new online grocery company in Mexico, MexGro, which is planning to emerge as low-cost outlet as compared to the brick-and-mortar establishments in the market. MexGro is an online grocer with a round-the-clock call center to process phone-based orders and to provide customer support. The grocery online company is aimed at setting up a virtual grocery shop by the name of MexGro S.A de C.V to serve cross-cultural products to the Hispanic and Asian communities in Mexico. The MexGro, being a virtual shop, need not pay for checkout clerks; display cases, or parking lots, online grocers can drop prices below those of retail stores and remain profitable. This case explores online consumer-shopping behavior, the economics of online and offline grocery distribution, and the challenges of uniting a pure information business with a mundane package delivery service. Expected learning outcomes This case may be discussed towards learning developing effective online marketing planning strategy for the niche markets. The specific learning objectives of the case are: to analyze the virtual marketing planning constituents for developing customer-centric marketing within a niche and explore the possibilities of sustainable business growth to encourage strategic thinking towards developing online marketing plan and develop effective communications among the consumers and to address the critical online planning issues, such as what are the prospects for grocery shopping on the internet. The case allows students to grapple with the strategic and tactical decisions on planning for the online marketing companies. Students will also become familiar with key questions/issues raised by the various executives of the company in formulating the online marketing plan for ethnic grocery in a niche business environment: the case challenges students to think about how online grocer creates the most value for customers and how grocer will likely be able to overcome the competition from the brick-and-mortar grocers. Should Wal-Mart be aggressive in launching its grocery brand? The case raises issues to debate on how the organizational and system decisions are faced by managers in developing a virtual shopping culture in Mexico as the company has the goal to move among more efficient competitors in the supermarket industry, and How the online marketing plan can be implemented within a niche. This case study would take students through the rise of a private brand to the strategies of its sustainability in the competitive marketplace. This case illustrates the importance of using new variables in developing an effective marketing plan when companies reinforce their products in the niche markets. The discussion in the case allows students an opportunity to evaluate online marketing planning and their brands in a niche as well as in a competitive marketplace. Supplementary materials Teaching notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes.
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Gustafson, Alison, Rachel Gillespie, Emily DeWitt, Brittany Cox, Brynnan Dunaway, Lindsey Haynes-Maslow, Elizabeth Anderson Steeves, and Angela C. B. Trude. "Online Pilot Grocery Intervention among Rural and Urban Residents Aimed to Improve Purchasing Habits." International Journal of Environmental Research and Public Health 19, no. 2 (January 13, 2022): 871. http://dx.doi.org/10.3390/ijerph19020871.

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Online grocery shopping has the potential to improve access to food, particularly among low-income households located in urban food deserts and rural communities. The primary aim of this pilot intervention was to test whether a three-armed online grocery trial improved fruit and vegetable (F&V) purchases. Rural and urban adults across seven counties in Kentucky, Maryland, and North Carolina were recruited to participate in an 8-week intervention in fall 2021. A total of 184 adults were enrolled into the following groups: (1) brick-and-mortar “BM” (control participants only received reminders to submit weekly grocery shopping receipts); (2) online-only with no support “O” (participants received weekly reminders to grocery shop online and to submit itemized receipts); and (3) online shopping with intervention nudges “O+I” (participants received nudges three times per week to grocery shop online, meal ideas, recipes, Facebook group support, and weekly reminders to shop online and to submit itemized receipts). On average, reported food spending on F/V by the O+I participants was USD 6.84 more compared to the BM arm. Online shopping with behavioral nudges and nutrition information shows great promise for helping customers in diverse locations to navigate the increasing presence of online grocery shopping platforms and to improve F&V purchases.
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Klepek, Martin, and Radka Bauerová. "WHY DO RETAIL CUSTOMERS HESITATE FOR SHOPPING GROCERY ONLINE?" Technological and Economic Development of Economy 26, no. 6 (December 4, 2020): 1444–62. http://dx.doi.org/10.3846/tede.2020.13970.

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Considering a relatively slow adoption of online grocery shopping in the vast majority of the world markets, the main objective of this study was to uncover any new reasons why customers hesitate to shop groceries online. Moreover, we were not looking for undiscovered discouraging reasons only but also intended to validate previously researched reasons in published studies. Thus, we have first used a systematic literature review to cover all relevant previous studies on online grocery non-buyers. Even though this process is time-consuming, it provides a coherent overview of the published material on the topic. Further, we designed a web-based survey of 670 respondents from the general internet population. The data in open-ended questions related to online grocery attitudes and opinions were analysed by the content analysis. 14 thematic units emerged from the process from which the majority confirmed previously researched negative attitudes toward online grocery shopping. Non-buyers prefer to see grocery in person before buying it, there is a distrust in e-tailers to choose the best and freshest grocery, non-buyers prefer personal contact with the seller and behave habitually. Moreover, they tend to shop offline also because of hedonic reasons and pleasure from the shopping experience. Novel reasons why people hesitate to shop online in this category were the time consumption where consumers perceived online shopping slow regarding order-delivery time gap and were reluctant to pay for the delivery service, to mention just a few. We conclude with a summary of our results and a handful of recommendation for e-tail companies.
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SEITZ, Christian, Ján POKRIVČÁK, Marián TÓTH, and Miroslav PLEVNÝ. "ONLINE GROCERY RETAILING IN GERMANY: AN EXPLORATIVE ANALYSIS." Journal of Business Economics and Management 18, no. 6 (December 20, 2017): 1243–63. http://dx.doi.org/10.3846/16111699.2017.1410218.

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The paper focuses on the German food retailing industry with its market characteristics and the status quo of online food retailing in Germany by analysing data from market research institutes and consumer direct questionnaire. The paper examines the consumers’ perceptions of online as well as offline grocery shopping. As a result, an online grocery model was created using PLS-SEM modelling. It illustrates all major success factors related to the consumer’s willingness to shop for groceries online in Germany. The main factors influencing the willingness to shop for groceries online are awareness of benefits, need for more convenience, and change of the lack of trust in the new distribution channel. We identified some consumer groups that are more open to online shopping as they benefit more from online grocery shopping. Especially working mothers and young professionals are the consumer groups with a high potential interest.
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Alawamleh, Mohammad, Loiy Bani Ismail, and Dana Hammad. "Willingness of Jordanians to shop for grocery online." International Journal of Business Forecasting and Marketing Intelligence 3, no. 3 (2017): 309. http://dx.doi.org/10.1504/ijbfmi.2017.085373.

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Hammad, Dana, Loiy Bani Ismail, and Mohammad Alawamleh. "Willingness of Jordanians to shop for grocery online." International Journal of Business Forecasting and Marketing Intelligence 3, no. 3 (2017): 309. http://dx.doi.org/10.1504/ijbfmi.2017.10006050.

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Ramachandran, K. K., K. K. Karthick, and M. Saravana Kumar. "Online Shopping In The UK." International Business & Economics Research Journal (IBER) 10, no. 12 (November 23, 2011): 23. http://dx.doi.org/10.19030/iber.v10i12.6647.

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This paper will contribute to current academic literature in the area of online retailing and consumer behaviour. Our research outlines a survey conducted with respondents from the UK to ascertain their attitudes to grocery shopping both off and online. The findings indicate that, whilst the vast majority of our sample has experience of online shopping, few actively engage in online grocery shopping. Some of the reasons for this are highlighted and the key issues relate to consumer trust and confidence in both online and offline aspects of the service. If these issues are addressed, it is proposed that more people would be encouraged to shop for groceries online.
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Zheng, Qiujie, Junhong Chen, Robin Zhang, and H. Holly Wang. "What factors affect Chinese consumers’ online grocery shopping? Product attributes, e-vendor characteristics and consumer perceptions." China Agricultural Economic Review 12, no. 2 (February 22, 2020): 193–213. http://dx.doi.org/10.1108/caer-09-2018-0201.

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PurposeIn this paper, we provide a simple conceptual framework with empirical analysis to investigate the effect of product attributes and e-vendor characteristics that are potentially included in the online shopper’s information search on their online shopping behavior in China.Design/methodology/approachThis paper examines consumers’ online shopping frequency for food/grocery using an ordered logit model and for fresh food (a subcategory of food/grocery) using a two-part model, considering product attributes, e-vendor characteristics, and consumer perceptions and characteristics.FindingsThe results show that product origin is an influencing factor in shopping for fresh food online, reflecting consumers’ growing interests in imported food or specialty food from other areas. Consumers are more likely to shop online for fresh food if they perceive online shopping as having a price advantage. But consumers who view price as a top factor are less likely to buy fresh food online frequently. Thus competitive prices might be a motive for online fresh food shopping, but consumers concerned about price do not necessarily shop frequently. Negative perceptions of product freshness reduce consumers’ likelihood and frequency of shopping for fresh food online. Concerns on food quality and e-vendors’ credibility prevent consumers from frequently shopping for fresh food online. Social and demographic characteristics also influence consumers’ decisions.Originality/valueThis paper provides a better understanding of consumer’s online grocery shopping preferences and sheds light on policy and regulation design and implementation in the e-commerce industry, which will ultimately protect and benefit consumers.
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Dissertations / Theses on the topic "Grocery shop online"

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Nousková, Michaela. "Prodej potravin přes Internet se zaměřením na Tesco v ČR." Master's thesis, Vysoká škola ekonomická v Praze, 2012. http://www.nusl.cz/ntk/nusl-196957.

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This thesis deals with shopping and sale of grocery online focusing on Tesco Stores CR,a.s. The aim of the study is to evaluate the Tesco e-shop from user's perspective, compare it with the competition and to propose steps towards optimization. The first part of thesis describes general information about the Internet and e-commerce, online grocery market and its specifics. Following part includes analyzeds of grocery e-shops based on multi-criteria evaluation and comparison with the Tesco service. This thesis should help the company Tesco optimize their web and activities.
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KLEIN, Robert. "Nákupní chování zákazníků online supermarketu." Master's thesis, 2018. http://www.nusl.cz/ntk/nusl-376315.

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The aim of the thesis was to analyze shopping behaviour of online supermarket customers in South Bohemia region and to suggests, which strategies could help the company improve its marketing communication. For this thesis was chosen an e-shop with grocery Plná taška ltd. Plná taška is the first e-shop with grocery in South Bohemia. The whole thesis is divided into a theoretical and a practical part. Theoretical part is based on study of scientific literature and especially on more recent internet resources. In theoretical part are described terms such as consumer behaviour, specifics of retailing, e-commerce and details of online sale of food are defined. The practical part includes analyses of buying behaviour in the field of the purchasing grocery online. The analyses are based on results of questionnaire survey with data collection from 404 respondents. Based on the results of research three target groups were defined. For these groups more specific consumer behaviour was determined. Based on this consumer behaviour personas and recommendations for marketing communication for them were defined. The thesis includes proposals of banner, which can be used on social network Facebook.
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Books on the topic "Grocery shop online"

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inFoodex. SABBIR AHMAD, 2020.

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Lady, Crazy. Online Grocery Order Tracking: 8. 5 X 11 Inches, Order Tracker Form Includes, Date, Store, Order, Price, Ship, Return. Independently Published, 2021.

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Book chapters on the topic "Grocery shop online"

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Frentz, Florentine. "Fifty-One Reasons Consumers Shop for Groceries Online: A Mixed-Methods Examination of Motives for Online Grocery Shopping in the United States and Germany." In The Pursuit of Food Well-Being, 93–103. Wiesbaden: Springer Fachmedien Wiesbaden, 2020. http://dx.doi.org/10.1007/978-3-658-30366-2_4.

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Sieber, Pascal. "Consumers in Swiss Online Grocery Shops." In Business Information Technology Management, 241–60. London: Palgrave Macmillan UK, 2000. http://dx.doi.org/10.1057/9780333977675_17.

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Hambalah, Febrina, and Herman. "Online Grocery Shopping and Covid-19." In Proceedings of the 19th International Symposium on Management (INSYMA 2022), 825–31. Dordrecht: Atlantis Press International BV, 2022. http://dx.doi.org/10.2991/978-94-6463-008-4_103.

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AbstractOnline grocery shopping was intended to ease busy consumers who could not go to the store due to tight schedules. However, when the Covid-19 hit, this shopping channel saw a surge in Indonesian consumers’ interest in its lesser contact factor. There were also business entities specifically built up to cater Indonesian consumers on this platform. This paper aims to describe the Indonesian consumers’ behavior changes towards online grocery shopping through a literature review. The results show that Indonesian consumers had adjusted to changes after the Covid-19 pandemic. Thus, online grocery shopping will likely stay in the Indonesian consumer’s preference for shopping. The paper also provides substantial managerial implications.
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Trapp, Markus, Sandra Luttermann, Daniel Rippel, Herbert Kotzab, and Michael Freitag. "Modeling Individualized Sustainable Last Mile Logistics." In Dynamics in Logistics, 277–93. Cham: Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-88662-2_13.

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AbstractThe online grocery trade has received an additional boost from the Covid pandemic. The delivery of such purchases places particular demands on last mile logistics since consumers demand more and more individualized delivery options, e.g., regarding the delivery arrival or the type of transport. At the same time, many consumers are becoming more environmentally conscious, so there is a need to examine further how this particular consumer behavior affects the sustainability of deliveries. This paper develops and presents a simulation model, which considers grocery delivery under different framework conditions. The examined scenarios show that a change in consumer behavior directly impacts last mile logistics systems, mainly by increasing the total number of orders and a slight reduction in emissions through improved vehicle utilization. Nevertheless, the results show that without sufficiently high utilization of delivery vehicles, shopping trips by private car may cause fewer emissions.
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Hussain, Mohamed Salman Faiz B. Mohamed Jahir, and Evelyn Toh Bee Hwa. "Customer E-Satisfaction Towards Online Grocery Sites in the Metaverse World." In Strategies and Opportunities for Technology in the Metaverse World, 294–320. IGI Global, 2023. http://dx.doi.org/10.4018/978-1-6684-5732-0.ch016.

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The retail industry has changed drastically whereby in 2022, a further evolution into the metaverse is having a dramatic effect on the future of retail into virtual shopping and digital experiences. This study examines the factors influencing consumers' satisfaction towards online grocery shopping in Malaysia with the evolution of the metaverse. The technology acceptance model (TAM) serves as the underpinning theory for this study to assess the factors influencing people's intention to shop in online grocery websites. The main objective of this study is to establish the dimensions of customer satisfaction which is hypothesized to have a relationship with customer intention to purchase from online grocery sites and testing the robustness of the TAM model. This study was conducted in Klang Valley with 200 responses obtained and tested on SPSS and Smart PLS3.0. The findings of this research papers showing that PEOU, SEC, and PA do not influence customer satisfaction (SAT) and this will provide organizations insights behind customer satisfaction in e-commerce in the metaverse.
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Semerádová, Tereza, and Petr Weinlich. "Changes in Grocery Shopping Patterns Due to COVID-19." In Moving Businesses Online and Embracing E-Commerce, 23–48. IGI Global, 2022. http://dx.doi.org/10.4018/978-1-7998-8294-7.ch002.

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Today's global world is constantly changing and evolving. In light of the current events, and in particular the worldwide COVID-19 pandemic, this trend is intensifying and accelerating. Recent events have brought a huge turnaround in many aspects of our lives, and shopping behavior has undoubtedly been one of them. Parts of our lives have had to be transferred to the online environment, and this may have affected how we shop. This chapter therefore aims to identify the main factors influencing the purchasing behavior of consumers when buying online in the category of groceries on the Czech market to determine the profile of typical consumers who tend to use online shopping platforms and to find out what effect the COVID-19 pandemic had on general shopping patterns of Czech consumers.
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Abu-shamaa, Rasha, Emad Abu-Shanab, and Rawan Khasawneh. "Payment Methods and Purchase Intention from Online Stores." In Mobile Commerce, 1124–38. IGI Global, 2018. http://dx.doi.org/10.4018/978-1-5225-2599-8.ch052.

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Online retail stores are a new booming phenomenon in the Arab world. Recent years witnessed a significant increase in the number of Arabic online stores launched for different kinds of products and services. Stores offer grocery products, fashion and life style items, and electronics and technology devices. Regardless of the growing investments in the Arabic online retail sector, Arabic consumers are still doubtful about online shopping. This research investigated the factors affecting Jordanians' purchase intentions from online stores by extending the technology acceptance model (TAM) to include payment method. The model included payment method (PM), perceived ease of use (PEOU) and perceived usefulness (PU), as direct predictors of the intention to use online stores and moderated by consumers' level of trust of such factors. Results indicated that TAM predictors, and payment methods do affect consumers' intention to purchase online. However, PM and PEOU relationships with the intention to shop online are the only relationships moderated by trust.
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Yuen, Man-Ching, Yip-Hin Choi, Tsun-Hin Ng, Chun-Tung Poon, and Kin-Chung Fung. "Development of IoT Based Fresh Food Delivery Tracking System Using GPS." In Fuzzy Systems and Data Mining VI. IOS Press, 2020. http://dx.doi.org/10.3233/faia200718.

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Home delivery service is an essential service for online shopping. The need for reliable delivery system to ensure freshness of foods is challenging with consumers’ busy schedule and heavy traffic. An efficient fresh food delivery tracking system is designed and implemented for tracking the fresh food delivery ordered on an online shopping system. The proposed system made use of Internet of Things (IoT) technology, Global Positioning System (GPS) and a smart online shopping system. Using this GPS system, consumers are able to track their delivery and arrival of their grocery to ensure the freshness of products. To create the user-friendly access website, we have included four functions in this website: Online shopping cart, system to support various payment methods, GPS food tracking system, and members’ easily access account data system. Since the cost of this fresh food delivery tracking system is low, it is suitable for online shop of start-ups.
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Khan, Sablu, and Adil Khan. "Consumer E-Loyalty for E-Grocery Shopping in a Metro City of India." In Research Anthology on E-Commerce Adoption, Models, and Applications for Modern Business, 1612–32. IGI Global, 2021. http://dx.doi.org/10.4018/978-1-7998-8957-1.ch082.

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This study focuses on the e-loyalty of the grocery consumers. Understanding online behavior in developing countries is an emerging issue in these days. The purpose of this research is to examine the effects of antecedents of flow on attitude and perceived ease of use in the context of online grocery purchase behavior in a developing country perspective. Further, the study also examines the role of attitude and perceived ease of use in building e-loyalty. The present study analyzes the data of 250 respondents collected through an online survey. The data were analyzed employing exploratory factor analysis (EFA), confirmatory factor analysis (CFA), and structural equational modeling (SEM). The results show that the flow variables (concentration and enjoyment) have a positive but differential effect on attitude towards online grocery purchase. However, both concentration and enjoyment were equally important in influencing the perceived ease of use. The study also found that attitude positively influences the e-loyalty, and perceived ease of use influences both attitude and e-loyalty.
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Staiou, Eleni-Revekka, and Dimitris Gouscos. "The Evolution of Self-Organized Social Solidarity (SoSS) Initiatives in Greece and Their Relationship to Online Media." In Advances in Electronic Government, Digital Divide, and Regional Development, 168–93. IGI Global, 2018. http://dx.doi.org/10.4018/978-1-5225-5966-5.ch009.

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Since the beginning of the economic crisis in Greece, the first impacts were felt on standards of everyday living. Citizens felt the urge to self-organize and take action based on their own strengths as the only practical solution to fill in the gaps left by the state's absence of intervention. Rooted in the country's economic crisis, Greek citizens' self-organized social solidarity (SoSS) initiatives have been focused on acting and innovating rather than protesting. Examples of such initiatives are social grocery stores, alternative currencies, time banks, neighborhood groups for sanitation and general caretaking, assistance to students in primary/secondary education to name a few. The main objective of this chapter is to show the evolution of SoSS initiatives through a longitudinal research for the period 2014-2016. Α second objective is to present the relationship between these initiatives and the online media: How did they use the internet and the social media for their communication for the same period of time? Finally, the authors will attempt an assessment of their operation so far, with data obtained from updating the platform Organosi 2.0, in the summer of 2017.
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Conference papers on the topic "Grocery shop online"

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Hanus, Gabriela. "POLISH CONSUMERS’ ATTITUDES TOWARDS ONLINE GROCERY SHOPPING." In NORDSCI Conference Proceedings. Saima Consult Ltd, 2021. http://dx.doi.org/10.32008/nordsci2021/b2/v4/12.

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The primary focus of this study was to explore the attitudes of consumers in Poland towards online grocery shopping, and the impact of the COVID-19 pandemic on the e-grocery market. A direct survey was conducted on a sample of 800 respondents from across Poland in the first quarter of 2020. A questionnaire was used as a research tool. As revealed by data analysis, in 2020 more than a half (60%) of consumers in Poland shopped for groceries in online stores run by brick-and-mortar grocery chains. The respondents usually shopped for groceries several times a month, preferably choosing products with a long shelf life, and home delivery options, each time spending around PLN 201-300. Convenience was found to be the key driver that encouraged consumers to shop for groceries online, and concerns about the quality of products purchased online was the major disincentive. Moreover, the coronavirus pandemic, and the resulting health concerns, were shown to have the least effect on the willingness of respondents to shop for groceries online, or the frequency of online grocery shopping. From a practical point of view, this research can be used to create marketing strategies for enterprises operating in the food retail industry, as well as to expand knowledge about the dynamically developing e-grocery market in Poland.
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Bongard, Stefan. "Online Grocery Shopping: a Boom, Hype, or Black Ice?" In Contemporary Issues in Business, Management and Education. Vilnius Gediminas Technical University, 2017. http://dx.doi.org/10.3846/cbme.2017.019.

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Buying groceries online is no longer a novel phenomenon: recent studies (2016) show that in Germany, approximately 30 percent of potential buyers have already purchased groceries online. Together with the latest grocery shopping services from the online giant Amazon (e.g. Amazon Fresh and Amazon go), this growing sector of online food and drink retail comprises an attractive field for economic research. General research objectives in this field investigate sustainable business models, planning of logistics structures, and changes in buyer behaviour. The purpose of this present study was to analyze buyer behavior in the field of online food retail based on a process design derived from principles of Quality Management. A convenience sample of 822 valid data records was collected from November– December 2016 using a sophisticated online survey tool. The data set contains responses from 256 individuals who had already bought groceries online, while the rest of the respondents had not previously purchased groceries online. The study strongly underscores the great potential of online retail grocery industry, while also detailing the potential risks associated with this business model, such as low profit margins and packaging issues.
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Eissa, Eiman Abdel Maksoud. "Consumer Behavior in Grocery Shopping: Qatari Community during the GCC Blockade." In Qatar University Annual Research Forum & Exhibition. Qatar University Press, 2020. http://dx.doi.org/10.29117/quarfe.2020.0266.

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While Qatar had the highest GDP in the world in 2016, it faced the dilemma of a blockade in June 2017. This had a direct effect on the Qatari community who united and showed clear signs of patriotism. Consumers turned from the blockade countries’ food products to products that were local or those that came from supporting countries. This blockade was seen as an economic opportunity for local brands as well as many international brands since 40% of the food that was previously available came from blockading countries (IISS, 2017). With this, many new brands entered the market and soon prospered. This research aims to compare the changes in the grocery shopping consumer behavior of the Qatari community at the start of the blockade and more than two years later. An Arabic language online survey is conducted on a non-probability-snowball sample of 194 respondents in 2017 and is repeated on a sample of 189 respondents in 2020. Results show that the subjective norm the Qatari community’s consumers have towards grocery products continues to be associated with the political positions of the countries of production. They also show that the most successful marketing technique used by grocery brands is “patriotism.” Moreover, they show that the Qatari community has become more focused on learning the properties and competitive advantages of the products. Conclusions show that the Qatari community has remained consistent with giving priority to buying groceries that support the country and its allies throughout the blockade. They also show that the consumers have become more aware in comparing available products and making educated buying decisions. Further research should be conducted to examine the changes in attitude and consumer behavior after the blockade is lifted.
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