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1

Office, Great Britain Cabinet, ed. Electronic service delivery of government services. [London]: Cabinet Office, 1999.

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2

Worsnop, Richard L. Privatizing Government Services. 2455 Teller Road, Thousand Oaks California 91320 United States: CQ Press, 1996. http://dx.doi.org/10.4135/cqresrre19960809.

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Karaim, Reed. Privatizing Government Services. 2455 Teller Road, Thousand Oaks California 91320 United States: CQ Press, 2017. http://dx.doi.org/10.4135/cqresrre20171208.

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4

Bauby, Pierre. Service public, services publics. Paris: La Documentation française, 2011.

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5

Bauby, Pierre. Service public, services publics. Paris: La Documentation française, 2011.

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6

Tomkinson, Ray. Shared services in local government: Improving service delivery. Aldershot, Hants, England: Ashgate Pub. Company, 2007.

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7

(Firm), Peat Marwick McLintock. Services to central government. London: Peat Marwick McLintock, 1989.

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8

Watts, Tim J. Privatization of government services. Monticello, Ill., USA: Vance Bibliographies, 1988.

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9

Paul, Seidenstat, ed. Contracting out government services. Westport, Conn: Praeger, 1999.

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10

Canada. Public Works and Government Services. Public Works and Government Services Canada service and solutions. Ottawa: Public Works and Government Canada Service and Solutions, 2000.

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11

Robert, Andrew. Review of government legal services. London: H.M.S.O., 1989.

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12

Fugini, Maria Grazia, Piercarlo Maggiolini, and Ramon Salvador Valles. e-Government and Employment Services. Cham: Springer International Publishing, 2014. http://dx.doi.org/10.1007/978-3-319-02030-3.

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13

Nepal, Surya, Cécile Paris, and Dimitrios Georgakopoulos, eds. Social Media for Government Services. Cham: Springer International Publishing, 2015. http://dx.doi.org/10.1007/978-3-319-27237-5.

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14

Committee, Connecticut General Assembly Legislative Review and Investigations. Personnel services in state government. Hartford, CT (State Capitol, Room 506, Hartford 06106): Legislative Program Review and Investigations Committee, 1992.

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15

(Firm), INPUT, ed. Federal government professional services market. Mountain View, CA: INPUT, 1985.

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16

Crompton, John L. Marketing government and social services. New York: Wiley, 1986.

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17

Robin, Kinder, ed. Government documents and reference services. New York: Haworth Press, 1991.

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18

Auld, D. A. L. The supply of government services. Vancouver, B.C., Canada: Fraser Institute, 1988.

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19

Office, National Audit. Publicity services for government departments. London: HMSO, 1989.

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20

Angus, Doulton, Sandford Neil, Wilson Roger 1946-, O'Brien Ann, and CDW & Associates., eds. Government and community information services. Church Stretton: Dragonflair Publishing in association with CDW and Associates, 1994.

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21

Hilke, John C. Competition in government-financed services. New York: Quorum Books, 1992.

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22

Premier's Council in Support of Alberta Families. Inventory of provincial government programs affecting Alberta families. [Edmonton, Alta.]: Alberta Premier's Council in support of Alberta Families, 1991.

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23

Dilevko, Juris B. Government documents reference service in Canada: Implications for electronic access : report to Depository Services Program, Public Access Services Division, Communications Coordination Services Branch, Public Works and Government Services Canada. [Ottawa]: The Program, 1999.

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24

Ojo, Adegboyega, and Jeremy Millard, eds. Government 3.0 – Next Generation Government Technology Infrastructure and Services. Cham: Springer International Publishing, 2017. http://dx.doi.org/10.1007/978-3-319-63743-3.

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25

Gillespie, J. M. Local government. London: Chapman and Hall, 1988.

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26

Colorado. Office of State Auditor., ed. Report on performance measures: Colorado Government Technology Services, Computer Services. [Denver, Colo: Authur Andersen LLP, 2001.

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27

Government and health services: Government's role in the development of U.S. health services, 1930-1980. New York: Oxford University Press, 1995.

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28

Kitchen, Harry M. Efficient delivery of local government services. [Kingston, Ont.]: Government and Competitiveness, School of Policy Studies, Queen's University, 1993.

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29

Canada. Government of Canada Services for you. [Ottawa]: The govt., 2000.

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30

O'Riordan, William K. Government services in Ireland 1976-1987. Dublin: University College Dublin,Centre for Economic Policy.Department of Economics, 1991.

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31

Kitchen, Harry. Efficient delivery of local government services. Kingston, Ont: Queen's University, Government and Competitiveness, School of Policy Studies, 1993.

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32

Council, Avon (England) County. Your future services: Local government reform. Bristol: Avon County Council, 1992.

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33

Manitoba. Dept. of Government Services. Government services' client survey feedback report. [S.l: s.n., 1987.

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34

Judith, Pryor, ed. Delivering government services: An annotated bibliography. New York, N.Y: Garland Pub., 1988.

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35

Manta, Conroy Maria, and American Planning Association. Planning Advisory Service., eds. E-government. Chicago: American Planning Association, 2004.

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36

North Carolina State Data Center., ed. North Carolina state government statistical system. Raleigh, NC (116 W. Jones St., Raleigh 27603-8005): Management and Information Services, Office of State Budget and Management, 1988.

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37

Bauby, Pierre. Reconstruire l'action publique: Services publics, au service de qui? Paris: Syros, 1998.

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38

Kelly, LeRoux, and Harney Donald F. 1929-, eds. Service contracting: A local government guide. 2nd ed. Washington, D.C: ICMA Press, 2007.

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39

Service contracting: A local government guide. Washington, D.C: International City/County Management Association, 1992.

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40

Sims, Harvey R. Public confidence in government, and government service delivery. [Ottawa]: Canadian Centre for Management Development, 2001.

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41

Brassard, Daniel J. Information technology: The integration of government services. [Ottawa]: Science and Technology Division, Research Branch, Library of Parliament, 1995.

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42

Janssen, Marijn, Winfried Lamersdorf, Jan Pries-Heje, and Michael Rosemann, eds. E-Government, E-Services and Global Processes. Berlin, Heidelberg: Springer Berlin Heidelberg, 2010. http://dx.doi.org/10.1007/978-3-642-15346-4.

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43

Gill, Ian. Tourism and entertainment services in local government. Birmingham: Institute of Local Government Studies, University of Birmingham, 1986.

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44

Government Services. Lerner Publications, 2006.

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45

Kishel, Ann-Marie. Government Services. Ebsco Publishing, 2007.

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46

Kishel, Ann-Marie. Government Services. Lerner Publishing Group, 2010.

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47

Government Services. Lerner Publishing Group, 2007.

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48

Local government services. Hampton: Key Note Publications, 2003.

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49

E-government in social services: Exploring the use of e-government services in social service settings. Saarbrücken: VDM Verlag Dr. Müller, 2009.

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50

Shared Services in Local Government: Improving Service History. Gower Pub Co, 2007.

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