Relevant bibliographies by topics / Government administration

Academic literature on the topic 'Government administration'

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Published: 4 June 2021
Last updated: 20 April 2024

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Journal articles on the topic "Government administration"

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Kartal, Nazım, Gökhan Tuncel, and Oguzhan Göktolga. "Local Governments And Government of Cities in Turkey." Journal of Public Administration and Governance 5, no. 1 (February 11, 2015): 1. http://dx.doi.org/10.5296/jpag.v5i1.6858.

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At this study, local government structure of Turkey is tried to be analysed. Urban administration of Turkey may be analysed three dimensionally: First dimension is central government and the city; the second is provincial organizations of central government and the third dimension is local governments and city. Therefore, when talking about “administration of cities in Turkey”, central government, its local organizations and especially the local governments should be mentioned. In this context, at this study initially cities in Turkey will be examined from the perspective of administration, then, central administration and central administration’s provincial organiations will be examined from the perspective of city governmnet. Finally two local government structures, “special provinicial administration” and “municipalities” will be examined.
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Ardielli, Eva. "Public Administration Transparency in E-government at Local Level of Czech Government." International Journal of Management Science and Business Administration 2, no. 8 (2015): 24–33. http://dx.doi.org/10.18775/ijmsba.1849-5664-5419.2014.28.1003.

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Transparency is currently required as an essential element of public administration functioning. It supports quality, effectiveness and economy of administration both at the central and the local level of government. Transparency is currently also supported by modernization trends in public administration utilizing an implementation of information technologies and open access to information. The key role in the modernization efforts of public administration plays worldwide e-government. It is the effective tool to transform the public administration and public services towards greater transparency, information availability and participation in decision-making process. The submitted paper is focused on the analysis of transparency principle application on the local level of government in the Czech Republic. It is based on the evaluation of transparency in local decision-making, information availability and participation possibility. The availability of selected information was analyzed on selected local municipal websites in the Moravian-Silesian region in the year 2014. The target is the assessing of information disclosure on official municipal websites, especially offering and availability evaluation of selected information and the evaluation of the rate of information availability on monitored municipal websites.
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Winarna, Jaka, Muhtar Muhtar, Sutaryo Sutaryo, and Prihatnolo Gandhi Amidjaya. "Government Internal Control System and Local Government Administration Performance: Evidence from Indonesian Local Governments." Pénzügyi Szemle = Public Finance Quarterly 66, Special edition 2021/2 (2021): 88–107. http://dx.doi.org/10.35551/pfq_2021_s_2_5.

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This study investigates the effect of local government internal control systems on local government administration performance. We use secondary data from the Ministry of Internal Affairs, Financial and Development Supervisory Agency, Indonesian Statistics Bureau, and respective local government financial statements and websites. We generate a set of panel data from 508 local governments during 2017-2019 with 1524 observations analysed with panel data regression. We evidence that several local governments still have low and medium administration performance in 2017-2019 that has not met the expectation of the Ministry of Internal Affairs as stated in the strategic plan in 2015. Our analysis provides empirical evidence that control environment, risk assessment, and information and communication positively affect local government administration performance. Our result provides implications to the Financial and Development Supervisory Agency to continuously optimise internal control system development programs in Indonesian local governments and the Ministry of Internal Affairs to have higher enforcement of local government administration performance achievement.
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Rohr, John A., Yves Meny, and Janet Lloyd. "Comparative Government and Administration." Public Administration Review 51, no. 4 (July 1991): 363. http://dx.doi.org/10.2307/976752.

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Meek, Jack W., Cheryl Simrell King, Camilla Stivers, Marc Holzer, Kathe Callahan, Guy B. Adams, and Danny Balfour. "Responsible Government and Administration." Public Productivity & Management Review 21, no. 4 (June 1998): 472. http://dx.doi.org/10.2307/3380553.

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Krupa, Olha. "Government Consolidation in Property Tax Administration." State and Local Government Review 49, no. 1 (December 9, 2016): 27–36. http://dx.doi.org/10.1177/0160323x16680270.

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Government consolidations remain highly controversial, and the proposition that consolidated governments operate more efficiently than smaller government units is a contested claim. This research evaluates the outcomes of Indiana property tax consolidation reform of 2008. It documents 19.0–27.0 percent cost savings from consolidated tax administration and estimates cost elasticities. The study finds that assessment costs are highly elastic to assessor workloads, wage levels, and the percentage of agricultural land, but not the assessment quality. Although these findings may assist other fragmented local government units in evaluating vertical consolidation proposals, they may not directly generalize to other areas of government.
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AFEGBUA,, Salami Issa, Kehinde Ohiole OSAKEDE,, and Barry Barisu NKOMAH. "STRUCTURAL CHALLENGES AND LOCAL GOVERNMENT ADMINISTRATION IN NIGERIA." LASU Journal of Employment Relations & Human Resource Management 1, no. 1 (December 1, 2018): 26–35. http://dx.doi.org/10.36108/ljerhrm/8102.01.0140.

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This paper examined the structural challenges and local government development in Nigeria. Local governments system in Nigeria, has taken different forms from one period to the other. There were series of reforms in the Nigerian local government system aimed at addressing the structural deficiency inherent in the third tier of government in Nigerian federation. Suffice it to say that, the development of local government in Nigeria is almost becoming an illusion as local governments faced with multifarious structural challenges which serve as impediments to its development. The study that relied on secondary data sources through a comprehensive review of relevant literature on the subject of discussion. The paper identified constitutional crises, undue political interference amongst others as major constraints to local government development in Nigeria. The paper submits that there is need to restructure the present local government system in Nigeria by going back to multi-tier local government in the 1950’s. Areas of contribution to its development were also identified and conclude that the Constitution of the Federal Republic of Nigeria should be amended to enable State Governments and the various State Houses of Assembly loosen their firm grip on the local governments in order to allow the local government authorities take initiative that will enhance its growth and development.
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Grochowski, M. "Public Administration Reform: An Incentive for Local Transformation?" Environment and Planning C: Government and Policy 15, no. 2 (June 1997): 209–18. http://dx.doi.org/10.1068/c150209.

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Local self-governments at gmina (municipality) level have become primary components of Poland's democratization. The establishment of self-governing units in 1990 was the most important achievement of the first period of transformation and a very promising sign for potential political and economic changes in the future. An attitude to local self-governments presented after 1993 by postcommunist parties that came back to power, have not allowed these governments to build the infrastructure essential for the efficient operation of the jurisdiction. It also was impossible to establish the next level of self-governance— powiat (county)—designed as a complementary one to gminas. The second phase of self-government reform has been halted. There is still no clarification of the functional responsibilities between different levels of government and no authorization of revenue sources corresponding to functional responsibilities. These facts have a negative influence on local transformation processes including those of an economic nature. That is why public administration reform is perceived as a very necessary step to continue democratic reforms and to make regions and counties or municipalities well managed and administered. However, reorganisation of central government or the introduction of new levels of self-governing units will not automatically promote local transformation. In order to do so public administration requires complex and deep changes. The starting point for these changes will be a new definition of the state and of central government's roles and responsibilities. If public administration reform is to bring real changes its role must be redefined from the perspective of a decentralized state. The reform should be designed and implemented in such a way that helps to work out transparent and efficient mechanisms of intergovernmental relationships. The reform should also change the position of local government relative to central government. New professional standards as well as training programs for local government employees must be prepared to improve human resources and to overcome bad bureaucratic customs and practices inherited from the communist era.
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Yogesh Pandurang, Tatale. "Role of Maharashtra Government and Administration in Tribal Development." International Journal of Science and Research (IJSR) 12, no. 11 (November 5, 2023): 161–64. http://dx.doi.org/10.21275/es231031104415.

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Li, Xiufeng. "The SARS Crisis and the Prospect of Chinese Government Reform." Korean Journal of Policy Studies 18, no. 1 (August 31, 2003): 41–54. http://dx.doi.org/10.52372/kjps18104.

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For China, the SARS calamity has a great impact on its steadily developing economy, society and politics. At the same time it provides an opportunity because SARS changed the original Chinese living habits, ways of working and worldview. This paper is to analyze the effect of the crisis on the Chinese public administration and the direction of Chinese government's reform by focusing on the research of the revealed drawbacks in the management of Chinese government and the measures taken by Chinese government during the SARS crisis. Research shows that there are many deep-rooted problems. For example, in the spreading and early handling stages of SARS, the Chinese government did not perform adequately: non-profit departments were not well developed, governments at all levels refused to cooperate, there were no emergency institutions to deal with the crisis, officials were unqualified and the administration is closed and undemocratic. However, the measures taken during the SARS crisis also showed the crisis promoted the transformation of Chinese government further from a controlling government to a service oriented government, from a closed government to transparent and open government, from a government ruled by individuals to a government ruled by law. Meanwhile the crisis suggests that the administrative system is facing new adjustment and development.
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Dissertations / Theses on the topic "Government administration"

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Bulut, Yal⁷in. "Administration of subnational government in Turkey." Instructions for remote access. Click here to access this electronic resource. Access available to Kutztown University faculty, staff, and students only, 1991. http://www.kutztown.edu/library/services/remote_access.asp.

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Thesis--Kutztown University of Pennsylvania, 1991.
Source: Masters Abstracts International, Volume: 45-06, page: 2921. Abstract precedes thesis as [1] preliminary leaf. Typescript. Includes bibliographical references (leaf 43).
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Lui, Sui-keung Tommy, and 呂瑞強. "An analysis of district administration: its implications upon administrative & political development in HongKong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1985. http://hub.hku.hk/bib/B31974533.

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Lui, Sui-keung Tommy. "An analysis of district administration : its implications upon administrative & political development in Hong Kong /." [Hong Kong : University of Hong Kong], 1985. http://sunzi.lib.hku.hk/hkuto/record.jsp?B12318309.

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So, Mei-wah, and 蘇美華. "District administration: a step towards democracy." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1985. http://hub.hku.hk/bib/B31974569.

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So, Mei-wah. "District administration : a step towards democracy /." [Hong Kong : University of Hong Kong], 1985. http://sunzi.lib.hku.hk/hkuto/record.jsp?B12318346.

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Scheske, Michael. "Benchmarking Electronic Government : ein Selbstbewertungsmodell für kommunale Electronic Government-Aktivitäten ("eLoGoAssess")." Universität Potsdam, 2004. http://opus.kobv.de/ubp/volltexte/2007/1581/.

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Aus der Einleitung: In den letzten Jahren vollzieht sich ein gesellschaftlicher Wandlungsprozess von der Industrie- zur Informationsgesellschaft. Diese Entwicklung wird getragen vom zunehmenden Einsatz internetbasierter Informations- und Kommunikationstechnik (IuK). Mit Electronic Government (eGovernment) stößt auch die öffentliche Verwaltung die Tür zur Welt des Internets auf. Doch schon vor eGovernment hat der IuK -Einsatz im Rahmen der Verwaltungsinformatik eine lange Tradition. Der entscheidende Einschnitt folgte aber ab Mitte der 90er Jahre mit der Virtualisierung der Verwaltung: Von der Einbindung ins Internet, der Integration bestehender Systeme per Intranet bis hin zur Digitalisierung gesamter Verwaltungsabläufe. Doch lässt sich eGovernment nicht auf technische Anwendungen reduzieren. Vielmehr hat eGovernment erhebliche Potenziale zur Verwaltungsmodernisierung und rückt seit Ende der 90er Jahre in den Mittelpunkt der Diskussion um eine Verwa ltungsreform. Dabei baut eGovernment als parallele Entwicklungslinie auf einige Elemente des New Public Management (NPM) auf. Mit eGovernment verbindet sich die Hoffnung, den gewandelten Umfeldbedingungen und zunehmenden Anforderungen an die öffentliche Verwaltung hinsichtlich Effektivität, Effizienz, Kunden-, Qualitäts- und Wettbewerbsorientierung gerecht zu werden.
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Norton, Eva Marie. "Energy audit of a local government administration complex." Thesis, Norton, Eva Marie (2010) Energy audit of a local government administration complex. Masters by Coursework thesis, Murdoch University, 2010. https://researchrepository.murdoch.edu.au/id/eprint/2080/.

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Local Governments in Australia are becoming more involved in the area of energy efficiency. The Southern Downs Regional Council in Queensland is an example of a council that is just beginning to move in this direction. There are several benefits to implementing energy efficiency measures in government operations. These include but are not limited to a reduction or delay in legislative liabilities relating to greenhouse gas emissions. The research presented in this document takes a look at the energy use of the administration complex of buildings in Warwick, Queensland. The aim was to determine how much energy is used, and attempt to discern the proportional distribution of how and where the energy is being used in the buildings. This was done by examining the available historical data as well as through performance of walk-through audits of the buildings. A literature review is presented to indicate how audits are carried out, and what types of energy efficiency measures are available for commercial buildings. Case studies in Australia and overseas are also included to show how successful projects are implemented. The results of the historical and walk-through audits were analysed to determine where and how energy is used and furthermore to identify areas where improvement is possible. This analysis is presented, and based on the results and the literature review, several possible actions are recommended for further investigation by the Southern Downs Regional Council. Overall, the results show that the Southern Downs Regional Council performs fairly well. However there is room for improvement in many areas, and with very modest investment, it may be possible to reduce energy costs by up to 10% annually.
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Lam, Sze-yi, and 林思儀. "Policing and district administration: an analysis of policy and administration coordination problems." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2010. http://hub.hku.hk/bib/B46773824.

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Hannig, Jennifer L. "Is the American government ready for e-government?" Instructions for remote access. Click here to access this electronic resource. Access available to Kutztown University faculty, staff, and students only, 2002. http://www.kutztown.edu/library/services/remote_access.asp.

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Alketbi, Hamad. "An evaluation of e-government effectiveness in Dubai smart government departments." Thesis, Southampton Solent University, 2018. http://ssudl.solent.ac.uk/3809/.

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This PhD thesis examines the E-government implementation in Dubai and examines the critical success factors and barriers to a successful E-government implementation. The study is based on primary research conducted on the subject of E-government in the United Arab Emirates. The thesis critically reviewed extant literature on E-government implementation. The methodology used for this research is a mixed-methodological design comprising of quantitative survey of 450 employees of the Dubai Smart Government Department. A survey questionnaire was designed to assess the impact of various independent and dependent variables on the effectiveness of E-government implementation. To complement the shortcomings of the high level of abstraction often associated with quantitative methodology, a qualitative methodology was used which involved in-depth interviews with 25 middle and high ranking officials in the Dubai Smart Government Department. The results of these questionnaires and interviews helped provide a theoretical framework for the postulation of standard operating procedures, which could ensure the success of E-government implementation, in Dubai. The research analyses and discusses the primary data (questionnaire and interviews) to generate insights regarding the success of E-government implementation in Dubai. The analysis also examines the various factors which limit and hinder successful E-government implementations and offers recommendations for improvement. The study finds that some of the major barriers to E-government in Dubai include: technology, security, legal, monetary and strategic. Employees surveyed also generally expressed fear of complexity, system integration, data security, and job losses. Researchers have repeatedly shown that there is need for empirical based studies to understand contextually relevant aspects of E-government implementation in non-western contexts. This PhD thesis contributes to this debate with fresh empirical data sets from Dubai on E-government implementation including the identification of critical successes factors and barriers of a successful E-government implementation. This study also contributes theoretically by challenging the popular normative stage models with a more robust theoretical framework encompassing both human centeredness and context relevance. In so doing, the study came up with a tripartite approach comprising management support, cultural change, and system design. The study concludes that dynamic interplay between internal and external forces; socio-economic and technological factors (including maturity of ICT capabilities) are all relevant for a successful implementation of E-government in Dubai. This study’s key significance lies in its contribution to improve the implementation of a successful E-government in the UAE context, thereby leading to a development of a road map for facilitating practical implementation of strategies and reversing the declining trend of E-government participation in Dubai. In addition, the study’s emphasis on the public sector, could lead to strengthening of the role of E-government for administrative and institutional reform and inclusion in the public sector. The study could provide a useful guide both for the Dubai Smart Government Department and other E-government agencies in Arab regions and for internal stakeholders in the field who wish to gain insight into the process of E-government globally.
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Books on the topic "Government administration"

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Ezeani, Onyebuchi Emmanuel. Local government administration. Enugu: Zik-Chuks Nig., 2004.

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Illinois. Department of Employment Security. Government & public administration. Springfield, Ill.]: Illinois Dept. of Employment Security, 2007.

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Zangabadt, Sen Luka Gwom. Local government administration. [S.l.]: S.L. Gwom, 1985.

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Canada. Indian and Northern Affairs Canada. Band administration manual: Band government administration, personnel administration, finance administration. Ottawa, Ont: Indian and Northern Affairs Canada, 1991.

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Nigerian government and administration. Benin City, Nigeria: Trust Publications, 2001.

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Cibinic, John. Administration of government contracts. 2nd ed. [United States]: Government Contracts Program, George Washington University, 1985.

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Cibinic, John. Administration of government contracts. 2nd ed. [Washington, D.C.]: George Washington University, 1986.

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C, Nash Ralph, ed. Administration of government contracts. 3rd ed. Washington, DC: George Washington University, National Law Center, Government Contracts Program, 1995.

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Hearn, Emmett E. Handbook on government contracts administration. 5th ed. Los Altos, Calif: Hearn Associates, 1985.

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Rehman, Khan Jameelur, ed. Government and administration in Pakistan. Islamabad: Pakistan Public Administration Research Centre, O & M Division, Cabinet Secretariat, Govt. of Pakistan, 1987.

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Book chapters on the topic "Government administration"

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Schiavo-Campo, Salvatore. "Government Regulation." In Public Administration, 179–201. New York: Routledge, 2023. http://dx.doi.org/10.4324/9781003286387-7.

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Tordoff, William. "Administration." In Government and Politics in Africa, 121–47. London: Palgrave Macmillan UK, 1993. http://dx.doi.org/10.1007/978-1-349-22342-8_6.

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Tordoff, William. "Administration." In Government and Politics in Africa, 145–79. London: Macmillan Education UK, 1997. http://dx.doi.org/10.1007/978-1-349-25789-8_6.

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Black, Jeremy. "Government and Administration." In Eighteenth Century Europe 1700–1789, 328–81. London: Macmillan Education UK, 1990. http://dx.doi.org/10.1007/978-1-349-20632-2_12.

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Black, Jeremy. "Government and Administration." In Eighteenth-Century Europe, 409–68. London: Macmillan Education UK, 1999. http://dx.doi.org/10.1007/978-1-349-27768-1_13.

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Slater, Malcolm. "Government and Administration." In Contemporary French Politics, 111–41. London: Macmillan Education UK, 1985. http://dx.doi.org/10.1007/978-1-349-17720-2_5.

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Cobban, Alan B. "Government and administration." In English university life in the Middle Ages, 213–35. London: Routledge, 2022. http://dx.doi.org/10.4324/9781315072579-7.

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Schiavo-Campo, Salvatore. "Public Administration and Government." In Public Administration, 1–22. New York: Routledge, 2023. http://dx.doi.org/10.4324/9781003286387-1.

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Hughes, Owen E. "E-government." In Public Management and Administration, 273–94. London: Macmillan Education UK, 2012. http://dx.doi.org/10.1007/978-1-137-00305-8_13.

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Ridley, F., and J. Blondel. "Local Government." In Public Administration in France, 85–122. London: Routledge, 2024. http://dx.doi.org/10.4324/9781003478546-5.

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Conference papers on the topic "Government administration"

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Zulkifli, Zarina. "Electronic Government Application And Trust Towards Government Administration: A Review." In AIMC 2018 - Asia International Multidisciplinary Conference. Cognitive-Crcs, 2019. http://dx.doi.org/10.15405/epsbs.2019.05.02.48.

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Grecu, Andreea. "IT DEVELOPMENTS AND THE MANNER IN WHICH PUBLIC SECTOR ORGANIZATIONS FUNCTION." In 23rd SGEM International Multidisciplinary Scientific GeoConference 2023. STEF92 Technology, 2023. http://dx.doi.org/10.5593/sgem2023/5.1/s21.51.

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Our current IT innovations will alter the way government agencies operate. The relationship between public administration education and new forms of governance, such as e-government, is thus something to consider. Public administration education must be updated to reflect the structure of future governments. The paper discusses a number of key topics that are connected to the topic. Evolving aspects start to appear in public management in this century of information and information technology. Also, numerous books analyse the needed change in public administration. And finally, the curricula used nowadays for public administration education will have take into account these new evolutions. And third, these new developments will need to be accounted for in the curricula utilized today for public administration education. To ensure the connection between government and public administration education, the current curriculum must undergo at least a few major adjustments as a result of the evolving aspects of public management in the information society. Current curriculum urgently need to be updated to meet the needs of emerging concerns, and decision-makers need to learn more about government in order to make the necessary changes to the way the government operates. Medical crisis managed to the best of the abilities for an issue unprecedented as magnitude and economic and social impact - economic and administrative system has been saved by digital tools and platforms. A non representative sample was used in order to analyse the behaviour of more than 55 public institutions. The aim was to identify common patterns in approaching challences induced by the citizens expectations in relation with public system. Additionally, there is need for improvement in how public decision-makers view and relate to IT tools. As long as professionals and academics analyze and pinpoint a route for these developing issues in the public administration education, these goals can be achieved.
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Von Lucke, Jorn. "Smart Government – The Potential of Intelligent Networking in Government and Public Administration." In 2016 6th International Conference for E-Democracy and Open Government (CeDEM). IEEE, 2016. http://dx.doi.org/10.1109/cedem.2016.22.

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"Administration of Government Subsidies Using Contactless Bank Cards." In 16th International Conference on Enterprise Information Systems. SCITEPRESS - Science and and Technology Publications, 2014. http://dx.doi.org/10.5220/0004950901280132.

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Prastuti, Wini, Gabriel Lele, and Yeremias T. Keban. "Culture Collideation in Digital Government." In Annual Conference of Indonesian Association for Public Administration (IAPA 2019). Paris, France: Atlantis Press, 2020. http://dx.doi.org/10.2991/aebmr.k.200301.005.

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Nikolaevа, Ksenia. "DIGITALIZATION OF PUBLIC ADMINISTRATION AS A CONDITION FOR REDUCING TRANSACTION COSTS IN PUBLIC ADMINISTRATION." In MODERN CITY: POWER, GOVERNMENT, ECONOMY. Digital Transformation State and Municipal Administration. Perm National Research Polytechnic University, 2021. http://dx.doi.org/10.15593/65.049-66/2021.05.

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Approaches to the concept of "transaction costs" in the field of public ad-ministration that arise in the implementation of the functions of the state are analyzed. It was concluded that transaction costs over time change the source of the occurrence and it is impossible to "get away" from them. Accordingly, the authorities set themselves the goal of reducing transaction costs, as one of the means of achieving which digitalization has become.
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Samad, Muhammad Ahsan, La Husein Zuada, and Vhany A. Is Baculu. "Implementation of E-Government Policies." In 2nd Annual International Conference on Business and Public Administration (AICoBPA 2019). Paris, France: Atlantis Press, 2020. http://dx.doi.org/10.2991/aebmr.k.201116.015.

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Liu, Hong. "Chinese Government Roles Transition in Addressing Global Warming." In Public Administration in The Time of Regional Change. Paris, France: Atlantis Press, 2013. http://dx.doi.org/10.2991/icpm.2013.21.

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Yuan, Fang. "Roles of China’s Government in Addressing Global Warming." In Public Administration in The Time of Regional Change. Paris, France: Atlantis Press, 2013. http://dx.doi.org/10.2991/icpm.2013.22.

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Marpaung, Zailani Surya, and Anang Dwi Santoso. "YouTube Adoption: Promoting Local Government Transparency?" In Annual Conference of Indonesian Association for Public Administration (IAPA 2019). Paris, France: Atlantis Press, 2020. http://dx.doi.org/10.2991/aebmr.k.200301.001.

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Reports on the topic "Government administration"

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Ohemeng, Frank, and Fariya Mohiuddin. The Enigma of the Central–Local Government Relationship and Its Impact on Property Tax Administration in Developing Countries: The Ghanaian Perspective. Institute of Development Studies, November 2022. http://dx.doi.org/10.19088/ictd.2022.018.

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Property tax administration is the bedrock for effective revenue mobilisation, development, and good local governance for local governments. Yet administering property taxation continues to be a major problem, especially for many developing countries. Scholarly explanations for this poor state of affairs have focused on limited capacity, poor quality local cadastres, corruption, and local political resistance to effective property tax administration, among others. This paper moves away from these explanations to focus on a less trodden area: the relationship between central and local government and how this relationship affects property tax administration. Property tax administration involves some collaboration and overlap between different levels of government, and thus depends very much on a good and functional relationship between both levels of government, especially when local governments derive their authorities from the largesse of central governments. This relationship may have powerful implications for the ability of local governments to effectively undertake property tax administration due to the central government’s policies and politics. Using Ghana as a case study, the paper illustrates how a dysfunctional relationship between central and local governments has undermined, and continues to undermine, effective property tax administration in the country, which should serve as a lesson for other developing countries.
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Nelson, II, and Charles R. The Influence of Government Administration on the Performance of Service Contractors. Fort Belvoir, VA: Defense Technical Information Center, July 1986. http://dx.doi.org/10.21236/ada531369.

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3

Pintus, Elisa. Government Reform in Italy: The Case of the Italian Government Reform: Models, Approaches, and Human Resources Management Tools. Inter-American Development Bank, July 2002. http://dx.doi.org/10.18235/0010751.

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The purpose of this paper is to examine how Italy is innovating and changing its public administration. It will focus on the reforms that are currently being implemented in Italy, with specific reference to the Government modernization model.
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4

Lichtenberg, Frank. The Effect of New Political Administration on Federal Government Productivity and Employment. Cambridge, MA: National Bureau of Economic Research, June 1996. http://dx.doi.org/10.3386/w5601.

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Reyes-Tagle, Gerardo, Christina Dimitropoulou, and Cristian Camilo Rodríguez Peña. Digitalization of Tax Administration in Latin America and the Caribbean: Best-Practice Framework for Improving E-Services to Taxpayers. Inter-American Development Bank, November 2023. http://dx.doi.org/10.18235/0005260.

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Technological advances offer enormous and still unexploited opportunities to the tax administrations of Latin America and the Caribbean to improve their tax services. This report assesses current digitalization levels in tax administrations across the region, describes the legal framework necessary for digitalization, and identifies areas for improvement based on good tax administration principles and best practices. It offers roadmaps for improving digital taxpayer services that consider important differences across more and less digitally advanced countries. In all countries, progress on the digitalization of tax services can lead to better tax compliance and governance. However, less advanced countries should focus first on facilitating taxpayer connectivity and the digitalization of tax documents; more advanced countries should implement automated tax filing and data-sharing among government agencies.
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Derrick, Fossong, Ashu Mc Moi Ndi, and Fabrizio Santoro. Digital Tax Policy and Tax Revenue Collection in Cameroon. Institute of Development Studies, February 2024. http://dx.doi.org/10.19088/ictd.2024.001.

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Many African countries have made significant progress in digitalising tax administration. Recent research has shown promising evidence around the impact of digital solutions, such as electronic filing, on tax compliance and revenue generation. Very little, however, is known about how digitalisation could strengthen local tax administration, and how subnational government levels could benefit from broader national digitalisation reforms. The case of Cameroon illustrates how local tax administrations can struggle to benefit from technology. The digital tax policy (DTP) was adopted in Cameroon in 2014 and went fully into effect in 2016. The reform introduced an online declaration and payment system, accessible through the web portal of the Directorate General of Taxes (DGT), the national tax administration. The reform also heavily focussed on pre-filling tax returns. With the information it has on taxpayers’ business activities, income and assets, the tax administration automatically issues a pre-filled tax return form. In turn, taxpayers, accessing the pre-filled form online, only have to confirm the information on it if they find it is accurate. If not, they have to amend the form online. Further, the web portal permits taxpayers to make their payments digitally, through a bank or electronically. Summary of African Tax Administration Paper 33.
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Dove, Jenny, Mardi Stewart, Grant Solomon, Charlotte Wood, and Jessica Ziersch. Leadership Capabilities Needed to Support Hybrid Work in NSW Government. Australia and New Zealand School of Government, October 2023. http://dx.doi.org/10.54810/zpjf7716.

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As part of ANZSOG’s Executive Master of Public Administration (EMPA) program, five public servants from State and Commonwealth Government departments across NSW have created a Work Based Project on Leadership capabilities needed to support hybrid work in NSW Government. The agency sponsor for this project was the NSW Public Sector Commission. The NSW Government positions hybrid work as the preferred and expected model of work for many of its employees. Hybrid work is central to its employee value proposition. This research project explored what new approaches, skills, and resources leaders need in order to meet the challenges and opportunities of hybrid organisational models. The research adopted a mixed methods approach including gathering information from an extensive literature review that consisted of contemporary articles in human resource, business, and public service publications as well as recent media editorials on hybrid work and leadership capabilities. The research also involved qualitative data collection of interviews and focus groups, allowing for detailed insights about hybrid leadership experiences.
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Moore, Mick. Glimpses of Fiscal States in Sub-Saharan Africa. Institute of Development Studies (IDS), October 2021. http://dx.doi.org/10.19088/ictd.2021.022.

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There is a widespread perception that taxing in sub-Saharan Africa has been and remains fraught with problems or government failure. This is not generally true. For more than a century, colonial administrations and independent states have steadily developed the capacity to routinely collect more substantial revenues than one might expect in a low-income region. The two main historical dimensions of this collection capacity were (a) powerful, centralized bureaucracies focused on achieving revenue collection targets and (b) large, taxable international trade sectors. In recent decades, those centralized bureaucracies have to some extent been reformed such that in structure and procedure they resemble more closely tax administrations in OECD countries. More strikingly, nearly all states have adopted VAT and found it to be a very powerful revenue collection instrument. However, the tax share of GDP has been broadly constant for several decades, and it will be hard to increase it. It is difficult for African governments to effectively tax transnational corporations, especially in the mining and energy sectors, which are of growing importance. Tax administrations continue to approach richer Africans with a light touch, and to exaggerate the potential for taxing small-scale (‘informal’) enterprises. The revenue operations of sub-national governments are often opaque. Ordinary people often pay large sums in ‘informal taxes’ that are generally regressive in impact. And the standard direction of travel in the reform of tax policy and administration is not appropriate to those large areas, especially in the Sahel, that are afflicted by internal and cross-border armed conflicts.
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Akalu, Mulugeta, Misganaw Gashaw, and Zerihun Asegid. The Tax Response to COVID-19 in Ethiopia: Lessons for the Future. Institute of Development Studies, January 2023. http://dx.doi.org/10.19088/ictd.2023.002.

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The government of Ethiopia, like other governments, has provided tax response measures in order to mitigate the socio-economic impacts of COVID-19. These measures, among others, include a waiver of outstanding tax liabilities that taxpayers owe to the government; a tax amnesty or relief on interest and penalties for tax debt; and an extension of filing and tax payment deadlines. These tax measures were adopted with the purposes of helping affected businesses, to keep employees at work, to stimulate the economy and to reduce COVID-19 infections. To be effective, tax relief measures should have been targeted, temporary, speedy, abuse resistant, cost recoverable, predictable, reversible, scalable, easy to administer, resilient to health measures, and adapted to the specific needs of Ethiopia. The strong sides of the Ethiopian tax responses are their speedy nature and the fact that they consider the revenue space and address the status of the poor. The challenges observed on the design and enforcement of the tax measures include lack of adequate targeting, lack of prior assessment, administrative uneasiness, lack of records on the revenue loss, absence of monitoring and evaluation, and that they unfairly benefitted those who failed to comply with their tax duties. Prior assessment, targeted support, convenient response administration, coordination among the government organs, the need for the tax responses to be free from discrimination, the need for appropriate data recording, fair dispute settlement procedures and the need for a permanent disaster response department are suggested for similar incidents in the future.
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Hicks, Jacky, Berni Smith, Anna Downs, and Benedetta Musillo. Conversations on Gender and Tax. Institute of Development Studies, June 2022. http://dx.doi.org/10.19088/k4d.2022.064.

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By being ‘gender aware’, tax policy, tax administration and tax research have the potential to both reduce discrimination and promote women’s economic empowerment, and benefit the wider inclusive economic growth and development process. Civil society organisations (CSOs) play an important role in all aspects of taxation and gender, from improving transparency and accountability of government decisions on tax policy, and engaging with governments and oversight institutions on taxation and gender, to educating female taxpayers and monitoring services that revenue authorities and ministries of finance provide. Specialised CSOs could carry out gendered analysis of taxation and its impacts in parallel to gendered analysis of budgeting.
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