Relevant bibliographies by topics / Franchises

Academic literature on the topic 'Franchises'

Author: Grafiati
Published: 4 June 2021
Last updated: 27 February 2023

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Journal articles on the topic "Franchises"

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Kim, Seung Beom, and Kanghwa Choi. "Bridging the Operational Efficiency Differences between Franchisors and Franchisees: A Metafrontier Approach." Processes 10, no. 10 (October 7, 2022): 2021. http://dx.doi.org/10.3390/pr10102021.

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A franchise business is a contractual relationship in which the franchisor and franchisee should cooperate to promote sustainable growth of their franchise entities. However, it is still unclear whether the relationship between franchisees and franchisors is a principal–agent or a business partner sharing a business goal. Thus, this study is a first attempt to investigate the relationship between franchisees and franchises using metafrontier and bootstrap DEA from the perspective of efficiency. We measured the efficiency of coffee franchises in Korea, which have grown rapidly in recent years despite the COVID-19 pandemic. Based on the bootstrap DEA results, there was a statistically significant difference in efficiency between franchisors and franchisees under the variable return-to-scale assumption. While the main cause of inefficiency in premium coffee chains is attributed to scale inefficiency, most franchisees have pure technological inefficiency. Thus, coffee franchisees can improve the operational efficiency by adjusting their business scale and reallocating service resources. This study demonstrates tailored operational plans to improve the operational efficiency of premium and mainstream coffee franchises and offers strategic initiatives to decrease the difference in efficiency between franchisors and franchisees.
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Fernández-Monroy, Margarita, Josefa D. Martín-Santana, and Inmaculada Galván-Sánchez. "Building successful franchise partnerships: the importance of communication and trust." Management Decision 56, no. 5 (May 14, 2018): 1051–64. http://dx.doi.org/10.1108/md-07-2016-0528.

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Purpose The purpose of this paper is to propose a conceptual model for building successful franchise partnerships. The model examines the influence of communication and trust on satisfaction and performance in franchise partnerships, considering that franchises are based on franchisor-franchisee and franchisor-supplier relationships. Design/methodology/approach The unit of analysis refers to the relationships that the franchisor maintains with the franchisees and the main supplier, from the franchisor’s perspective. A mail survey of 592 franchises was conducted by means of a structured, self-administered questionnaire for data collection. A total of 98 valid questionnaires were received and analyzed using structural equation modeling. Findings Results indicate that communication between franchise partners is related to satisfaction through trust. In fact, communication is a major precursor of trust. Findings also show the direct influence of trust on satisfaction in both relationships. Finally, results evidence that developing satisfactory relationships between partners improves strategic and operational franchise outcomes. Research limitations/implications The use of the questionnaire limits the approach to information gathering. In addition, the study focused on the franchisor’s perspective of the relationships and it would be interesting to include other partners’ opinions. Further, research should broaden the study scope to include other factors of franchise partnerships. Practical implications This study provides franchisors with guidelines to develop satisfactory relationships. It recommends that franchisors design adequate programs to create, maintain, and enhance franchise partnerships, and also to improve a trust-based culture. Originality/value The analysis is conducted taking into consideration the franchisor-franchisee relationship and the franchisor-supplier relationship. Measurement scales are developed and validated for both relationships.
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Balsarini, Peter, Claire Lambert, Maria M. Ryan, and Martin MacCarthy. "Subjective Knowledge, Perceived Risk, and Information Search when Purchasing a Franchise: A Comparative Exploration from Australia." Journal of Risk and Financial Management 14, no. 8 (July 21, 2021): 338. http://dx.doi.org/10.3390/jrfm14080338.

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Franchising has long been a method by which organizations seek to expand and facilitate local market development. However, franchising as a growth strategy can often be hampered by lack of suitable franchisees. To mitigate this shortage, some franchisors have engaged in recruiting franchisees internally from the ranks of their employees in addition to the traditional approach of recruiting franchisees externally. Predominantly franchisees are individuals rather than corporations and thus purchasing a franchise should most commonly be characterized as a consumer acquisition. To explore the relationship between subjective knowledge, perceived risk, and information search behaviors when purchasing a franchise qualitative interviews were conducted with franchisees from the restaurant industry. Half of these respondents were externally recruited having never worked for the franchisor and half were internally recruited having previously been employees of the franchisor. The external recruits expressed a strong desire to own their own business and engaged in extensive decision-making processes with significant information search when purchasing their franchises. Contrastingly, the internal recruits expressed a strong desire to be their own boss and engaged in limited, bordering on habitual decision-making processes with negligible information search when acquiring their franchises. The results reveal that differences in subjective knowledge and perceived risk appear to significantly impact the extent of information search between these two groups. A model of the relationship between subjective knowledge, perceived risk and information search in the purchasing of a franchise is developed that reconciles these findings. The findings also have practical implications for franchisors’ franchisee recruiting efforts which are integral to their capacity to develop local markets.
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Abdul Ghani, Mohd Faizal, Mohd Hizam-Hanafiah, Rosmah Mat Isa, and Hamizah Abd Hamid. "A Preliminary Study: Exploring Franchising Growth Factors of Franchisor and Franchisee." Journal of Open Innovation: Technology, Market, and Complexity 8, no. 3 (August 8, 2022): 138. http://dx.doi.org/10.3390/joitmc8030138.

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Previous literature has acknowledged franchising as a great way for businesses to expand into new areas and opportunities. It has become a popular option for those who are looking to start their businesses by choosing a well-known company’s brand name and a ready-made business operation, or existing entrepreneurs who want to franchise their firms. Franchising a business contributes to the GDP of the countries involved, including Malaysia. However, little is known about what drives the growth of franchised firms, particularly in emerging countries such as Malaysia. Hence, this study aims to identify the growth factors of franchising, from both the franchisors’ and franchisees’ viewpoints. Therefore, from this dyad relationship, the analysis can provide comprehensive views of the growth factors of franchises. Interestingly, as this study was conducted during the pandemic COVID-19, the findings would include the pandemic situation that reflects the business environment. Therefore, the case study method was adopted, which involved semi-structured interviews with five service firms from two different brands, including franchisors and franchisees. The findings show that three growth factors emerged from this study: product and service innovation, franchisor-franchisee tolerance, and government support. This study contributes to obtaining a deeper grasp of the growth factors of franchisors and franchisees. Moreover, this study contributes to developing an effective franchising business process model as guidance for franchisors, franchisees and policymakers. This study also provides avenues for future research.
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Grace, Anthony Richard, Lorelle Frazer, Scott K. Weaven, and Rajiv P. Dant. "Building franchisee trust in their franchisor: insights from the franchise sector." Qualitative Market Research: An International Journal 19, no. 1 (January 11, 2016): 65–83. http://dx.doi.org/10.1108/qmr-09-2014-0085.

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Purpose – The purpose of this research is to identify the critical determinants of a franchisee’s trust in their franchisor. Design/methodology/approach – A qualitative approach was used, and 30 interviews were conducted with franchising participants. The first phase of the research consisted of exploratory interviews with franchising experts (franchise lawyers, accountants, consultants, mediators and bankers), and the second phase consisted of semi-structured interviews with franchisees and franchisors across two franchise systems. Findings – The research revealed five critical determinants of a franchisee’s trust in their franchisor: franchisee’s engagement in the system, franchisee’s confidence in the system, franchisee’s perception of a strong team culture, franchisee’s perception of franchisor competence and franchisee’s perception of franchisor character. Practical implications – The research provides insight into how the aforementioned components can be developed within a franchise system to build franchisee trust. The paper also concludes with four practical recommendations that can be integrated within a franchise system to increase levels of franchisee trust. Originality/value – This research builds on prior research into franchisee trust, providing an original contribution to the literature through the development of a practical model, showcasing critical determinants of a franchisee’s trust in their franchisor.
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DERMONDE, MATHEUS, and BRUNO BRANDÃO FISCHER. "BRAZILIAN FRANCHISE STARTUPS AND THE COVID-19 CRISIS: ORGANIZATIONAL STRUCTURE AND ADAPTION CAPABILITIES." Revista Alcance 28, no. 3(Set/Dez) (August 31, 2021): 392–407. http://dx.doi.org/10.14210/alcance.v28n3(set/dez).p392-407.

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Purpose – The purpose of this study is to understand how franchise startups have been facing the crisis caused by COVID-19, with greater emphasis on the effects of the franchising decision on the survival of this type of business during the crisis period. Design/methodology/approach – This is a qualitative research, conducted through multiple-case studies on four Brazilian startups that operate through franchised units. Data were collected through online interviews with founders and managers of the franchisee, complemented with information obtained from the companies' websites/social media and articles published in business magazines. The technique of content analysis was used. Findings – We found that franchise startups can operate through conventional franchises or micro-franchises. In both cases, we found no reduction in the agility or flexibility of these businesses. Thus, within a crisis context, resilience allows the franchisor to gain greater advantages from its franchisees, if it opts for the conventional franchise model. Originality – This research addresses the intersection between two business models: startups and franchises. It contributes to the understanding of both areas, as well as the effects of a business model in a crisis context. Limitations/implications – This is a study conducted with a small number of cases within a similar context. The main implications of this research are the formulation of a set of propositions about the startup franchising process and the effects of a crisis for companies that adopt this operating model, and a descriptive diagram of this process.
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Sanny, Lim. "Investigating the Franchisee’s Performance: Study of International Education Frachising in Indonesia." Advanced Science Letters 21, no. 4 (April 1, 2015): 1031–34. http://dx.doi.org/10.1166/asl.2015.5976.

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The purpose of this study was to investigate the factors required by the franchisees in improving their performance. The study also reveals the influence of quality management for franchisee satisfaction and performance. In addition, this study also examines the effect of Entrepreneur Orientation as a moderator variable between satisfactions with performance. This research was conducted at the International Franchise Education in Indonesia. The online survey conducted on 200 franchises and 72 data obtained can be processed. Analysis of the data using Warp PLS 3.0, shows that relational quality greatly affects quality management between the franchisor and franchisee compared to transactional quality. This study also revealed that the success of the franchise business, a franchisee needs to feel satisfied with the quality management of the franchisor; the franchisee can thus have a good performance. This study also showed that a franchisee which has the orientation Employers will be able to produce a good performance, if the franchisee has a good relationship with the franchisor. Nevertheless entrepreneurial orientation factor does not directly affect the franchisee performance.
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Araújo, Davi Lucas Arruda de, Silvio Popadiuk, and Rafael Morais Pereira. "Barriers to knowledge transfer of the franchisor to franchisee: an application in language schools." Journal of Workplace Learning 32, no. 5 (April 25, 2020): 317–34. http://dx.doi.org/10.1108/jwl-09-2019-0110.

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Purpose This study aims to measure the influence of the barriers present in the knowledge transfer at the sales process, by the franchisor to the franchisee, in language schools in the São Paulo/SP city, Brazil. The theoretical aspects include the transfer of knowledge displayed through communication model and barriers inherent in this process. Using (Szulanski 1996) approach the barriers may occur in relation to, namely, the content of knowledge; context; the source; the recipient. Design/methodology/approach The methodology is quantitative and the type of research is exploratory and descriptive. For this investigation was used an adapted version of the questionnaire developed by Szulanski (1996), applied to a sample of 79 franchised language schools linked to the Brazilian Franchise Association. Beyond factor analysis it was used the nonparametric test of Jonckheere-Terpstra and analysis of variance, to comparing schools. Findings The results of this analysis revealed that certain types of knowledge transfers are evaluated by the franchisees as more favorably or unfavorably according to the brand franchise. These results show a lack of standardization trend of the activities of the sales process and mismatches with the guidelines of the franchisor. The authors highlight that in the comparison between the brands is evident the dominance of the CNA in relation to other networks of language franchises when analyzed the relationship factors, technical adequacy, absorption of knowledge, competence to absorb knowledge and in the indicators contribution to revenue, acceptance of guidelines and bring results. Originality/value This research contributes to the identification of barriers that are involved during the transfer of practices of the franchisor to the franchisee on the knowledge of the sales process in language schools, awakening in franchisee reflections of improvements and solutions that can be worked on and developed in their units. Specifically, the study contributes to the knowledge management literature in franchises, as this topic is still emerging, as it presents conflicting findings.
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Joshi, Upasna. "Franchise Mart-The Source of Indian Entrepreneur." Journal of Education and Vocational Research 2, no. 1 (July 15, 2011): 4–9. http://dx.doi.org/10.22610/jevr.v2i1.18.

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Most of us encounter dozens of franchised businesses each day, ranging from familiar fast-food restaurants to franchised educational systems such as Learn Right. Franchise means the special right given by the producer of a product (brand) to another firm to sell his product in a particular area. Franchising operation is a contractual relationship between a franchisor (the company offering the franchise) and the franchisee (the company undertaking to promote the sale of franchisor’s products). Individual franchises are a tightly knit group of enterprises whose systematic operations are planned, directed and controlled by the operation’s innovator, called the ‘franchisor’. Franchising continues to be a highly regulated industry that endeavors to promote the healthy growth of the economy. As an entrepreneur is a catalyst in the process of economic development, there is a need to develop the concept of entrepreneurship. Franchise Mart is a source to develop the Indian entrepreneurs. The present paper aims to discuss the concept of franchising, reasons for franchising and different opportunities provided by franchising for development of Indian entrepreneurs. The top established and emerging franchises both national and international are also discussed in our present paper. Finally, some suggestions are given for success in franchising.
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Kaufmann, Patrick J., and William S. Vincent. "Franchisor Environmental Liability for Previously Contaminated Property." Journal of Public Policy & Marketing 16, no. 2 (July 1997): 289–97. http://dx.doi.org/10.1177/074391569701600209.

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Environmental legislation has created potential liability for retailing franchisees that purchase previously contaminated land. Because of the quasi-integrated nature of the franchise relationship, the franchisor also may be drawn indirectly into liability for its franchisee's cleanup costs. The franchisor has two options to reduce its chance of liability. Faced with a decision to distance itself from the site selection process or incur the added costs and potential pricing impacts of greater involvement in the process, franchisors have strong incentives to reduce franchisee support. This reduction in support has detrimental implications for both franchise policy and environmental policy. The authors report the results of an empirical study that links franchisors’ concerns about potential environmental liability to actions to distance themselves from the site selection process or, alternatively, formally to require franchisee environmental investigation of all prospective properties.
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Dissertations / Theses on the topic "Franchises"

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Perez, Michèle. "Franchiseurs et franchises dans le commerce français : approche sociologique de l'organisation des réseaux de distribution en franchise." Paris 5, 1990. http://www.theses.fr/1990PA05H035.

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Ce travail se propose de déterminer les facteurs à l'origine du faible retentissement en France de ce mode de partenariat qu'est la franchise, tout particulièrement dans le secteur commercial. La première partie décrit les caractéristiques de la franchise commerciale et précise les conditions socio-économiques qui ont permis à ce mode nouveau de distribution de se développer. L'auteur considère la faible envergure des réseaux franchisés, leurs résultats médiocres, voire leur échec, comme étant la conséquence d'un dysfonctionnement organisationnel dû à un déséquilibre du dispositif social ou le franchiseur domine tandis que le franchisé est dominé. La seconde partie contient une typologie des franchiseurs et une typologie des franchises; elle est consacrée, pour l'essentiel, à une analyse des divergences et des sources de conflits d'intérêts entre ces deux catégories d'acteurs. La troisième partie est réservée à l'examen minutieux de la manière dont se résolvent ces conflits. Elle se clot sur l'exposition des mesures destinées à améliorer le fonctionnement des réseaux de franchise
This work attempts to determine the factors contributing to the low-outcome of the mode of partnership which constitutes franchising in France, particularly in the commercial sector. An introductory section describes the principal characteristics of commercial franchising, specifying the socio-economic conditions which, since 1958, allowed for the development of this mode of distribution. This is followed by a close analysis of the very mediocre results obtained so far. The analysis reveals the nearfailure of the mode of partnership as one caused by an organisational disorder springing from an imbalance which establishes itself between the franchisors and the franchisees. The main social supports work clearly in favour of the former and to the detriment of the latter. The second section proposes a typology of the franchisors and the franchisees and is devoted essentially to a study of the various disparaities and the sources of conflicts which exist between the two. A detailed view of the different manners in which these conflicts are resolved isn offered in the third section which closes with a few proposals for an ameliooration of the functioning of franchising
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au, C. Inma@murdoch edu, and Chutarat Inma. "Building successful franchises: The influence of franchise heterogeneity and relationship management on franchise success." Murdoch University, 2002. http://wwwlib.murdoch.edu.au/adt/browse/view/adt-MU20070912.173434.

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Franchising is a form of business arrangement which has been claimed to offer a high possibility of business success. The reason for its growing support may be due to the benefits franchising offers to the individuals (franchisees), the organisations (franchisors), the public and the whole economy. The notion that franchising offers a successful guarantee for business operations warrants investigation into what factors contribute to likely success. The characteristics of franchise firms have been identified as a significant factor in ensuring franchise success. In this study, franchise firms were classified into four groups using hierarchical cluster analysis: the beginners, the developers, the growers and the matures. The profiles were tested against reported performance measures, indicating that franchise firms in the growing group outperform firms in other groups. However, this is only one component which may influence a successful franchise development. Relationship management is a second, critical area in building a strong franchise network. Some significant relationship building factors are explored in this thesis. Control, influence strategy, franchisee information asymmetry and communication strategy were found to be significant factors which lead to franchise competitive advantage. The results show that control and coercive influence strategy negatively influence franchise outcomes, while noncoercive influence strategy, information asymmetry and communication strategy positively enhance the franchise relationship. The results of multiple regression analyses also indicate that the combined effects of these franchise strategies have a significant impact on franchise outcomes; namely, financial performance, franchise goal congruence and franchisee satisfaction. The findings suggest that franchise firms can adjust their strategies to enhance their business success. Control, influence, information and information strategies can be used to maintain and induce healthy franchise relationships within the franchise dyad. The study also significantly extends the existing understanding of franchise heterogeneity theories, key criteria of franchise business competitiveness, the unique business relationship between franchisor and franchisee and franchise factors contributing to franchise success in the current franchising literature.
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Inma, Chutarat. "Building successful franchises: the influence of franchise heterogeneity and relationship management on franchise success." Thesis, Inma, Chutarat (2002) Building successful franchises: the influence of franchise heterogeneity and relationship management on franchise success. PhD thesis, Murdoch University, 2002. https://researchrepository.murdoch.edu.au/id/eprint/107/.

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Franchising is a form of business arrangement which has been claimed to offer a high possibility of business success. The reason for its growing support may be due to the benefits franchising offers to the individuals (franchisees), the organisations (franchisors), the public and the whole economy. The notion that franchising offers a successful guarantee for business operations warrants investigation into what factors contribute to likely success. The characteristics of franchise firms have been identified as a significant factor in ensuring franchise success. In this study, franchise firms were classified into four groups using hierarchical cluster analysis: the beginners, the developers, the growers and the matures. The profiles were tested against reported performance measures, indicating that franchise firms in the growing group outperform firms in other groups. However, this is only one component which may influence a successful franchise development. Relationship management is a second, critical area in building a strong franchise network. Some significant relationship building factors are explored in this thesis. Control, influence strategy, franchisee information asymmetry and communication strategy were found to be significant factors which lead to franchise competitive advantage. The results show that control and coercive influence strategy negatively influence franchise outcomes, while noncoercive influence strategy, information asymmetry and communication strategy positively enhance the franchise relationship. The results of multiple regression analyses also indicate that the combined effects of these franchise strategies have a significant impact on franchise outcomes; namely, financial performance, franchise goal congruence and franchisee satisfaction. The findings suggest that franchise firms can adjust their strategies to enhance their business success. Control, influence, information and information strategies can be used to maintain and induce healthy franchise relationships within the franchise dyad. The study also significantly extends the existing understanding of franchise heterogeneity theories, key criteria of franchise business competitiveness, the unique business relationship between franchisor and franchisee and franchise factors contributing to franchise success in the current franchising literature.
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Inma, Chutarat. "Building successful franchises : the influence of franchise heterogeneity and relationship management on franchise success /." Inma, Chutarat (2002) Building successful franchises: the influence of franchise heterogeneity and relationship management on franchise success. PhD thesis, Murdoch University, 2002. http://researchrepository.murdoch.edu.au/107/.

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Franchising is a form of business arrangement which has been claimed to offer a high possibility of business success. The reason for its growing support may be due to the benefits franchising offers to the individuals (franchisees), the organisations (franchisors), the public and the whole economy. The notion that franchising offers a successful guarantee for business operations warrants investigation into what factors contribute to likely success. The characteristics of franchise firms have been identified as a significant factor in ensuring franchise success. In this study, franchise firms were classified into four groups using hierarchical cluster analysis: the beginners, the developers, the growers and the matures. The profiles were tested against reported performance measures, indicating that franchise firms in the growing group outperform firms in other groups. However, this is only one component which may influence a successful franchise development. Relationship management is a second, critical area in building a strong franchise network. Some significant relationship building factors are explored in this thesis. Control, influence strategy, franchisee information asymmetry and communication strategy were found to be significant factors which lead to franchise competitive advantage. The results show that control and coercive influence strategy negatively influence franchise outcomes, while noncoercive influence strategy, information asymmetry and communication strategy positively enhance the franchise relationship. The results of multiple regression analyses also indicate that the combined effects of these franchise strategies have a significant impact on franchise outcomes; namely, financial performance, franchise goal congruence and franchisee satisfaction. The findings suggest that franchise firms can adjust their strategies to enhance their business success. Control, influence, information and information strategies can be used to maintain and induce healthy franchise relationships within the franchise dyad. The study also significantly extends the existing understanding of franchise heterogeneity theories, key criteria of franchise business competitiveness, the unique business relationship between franchisor and franchisee and franchise factors contributing to franchise success in the current franchising literature.
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Loikkanen, Jenny, Jekaterina Mazura, and Jelena Schrader. "Innovation in Swedish Restaurant Franchises." Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Företagsekonomi, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-26731.

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Background – The franchising industry in Sweden has experienced a vast growth in the recent years, and it makes up a significant part of the Swedish economy. The restaurant industry accounts for a large amount of the Swedish franchises. Due to the dynamic business environment today, companies need to increasingly strive for improvement in order to sustain their competitive advantage and to enhance their performance. Innovation may be required, and franchises are no exceptions. However, due to the nature of the franchise systems, with the franchisor imposing particular policies on the individual franchisees, the position of innovation in this context is not clear. On one hand, a franchise should act innovatively in order to remain competitive in the marketplace, but on the other hand, the franchisor limits the activities of the franchisee to ensure system uniformity through brand and quality management. The position of innovation in the franchise context is ambiguous, since very little research has been conducted on the topic. Purpose – The purpose of this thesis is to examine Swedish franchises within the restaurant industry and to determine the position of innovation in the franchise context from the perspective of the franchisee. Method – A case study with semi-structured interviews with five franchisees in a specific region in Sweden were conducted to gain empirical material on the topic of innovation within restaurant franchises. The obtained data was then analyzed with the help of existing literature on innovation and franchise systems. Conclusion – It was discovered that Swedish franchises within the restaurant industry pursue product and marketing innovation. The innovation is mostly incremental, rather than radical. Several different factors contribute to why franchisees pursue innovation. It was also identified that some Swedish franchisors take an active role in encouraging innovation in the franchises, while other franchisors have a more passive, or even discouraging stance towards franchise innovation.
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Kellner, Ashlea Kate. "Examining the Balance between Franchisor Control and Franchisee Autonomy in Human Resource Management." Thesis, Griffith University, 2013. http://hdl.handle.net/10072/367774.

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The franchise model has transformed modern retailing and the economic effects have been experienced on an international scale. Although the contemporary approach to franchising was only developed half a century ago, it has quickly evolved into a highly effective, profitable and widely adopted business strategy, particularly in the Australian market. Despite the current profusion of franchising and the potential for continued growth, fundamental questions about the management of people in these organisations remain relatively unexplored. Franchising presents a unique composition of autonomy and control. The autonomy of franchisees is located midway between that of employed managers and independent business owners, while the powerful franchisor controls core business processes such as marketing and product development. Although agency theory suggests that heavy franchisor control over certain functions is integral to the success of the franchise model, the applicability of this concept to human resource management (HRM) is unclear. This thesis addresses research deficiencies at the junction of HRM and franchising through three research questions: how is the approach to HRM enacted in the franchise relationship; what factors influence the approach to HRM in the franchise relationship, and; what are the implications of the approach to HRM for franchisees? The HR department is critical to determining the approach an organisation adopts to managing human resources. In this thesis, the work conducted by the HR department was identified and classified according to existing models, enabling comparisons with the roles performed in more traditional organisations. Determination of these roles was regarded as an outcome of the strategic decision-making process, influenced by certain contextual variables. Accordingly, this thesis considers how strategic HRM decision-making in franchises is impacted by internal and external factors determined by an extensive review of the relevant literature.
Thesis (PhD Doctorate)
Doctor of Philosophy (PhD)
Griffith Business School
Griffith Business School
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Bennett, Stephen John Peter Valentine. "How can franchisors overcome the perceived shortage of suitable franchisees?" Thesis, Griffith University, 2010. http://hdl.handle.net/10072/367655.

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The social and economic contribution of franchising to many Western economies is widely reported (Alon, 2004). Franchising is a business model in which a franchisee is granted the right to engage in offering, selling, or distributing goods or services under a marketing system that has been designed by the franchisor (Justis and Judd, 2004). The franchisor permits the franchisee to use the franchisor’s trade name and advertising (Mendelsohn, 2004). The Australian franchising sector has achieved consistent growth since the 1980s, with franchising activity currently contributing approximately (12 percent) of the country’s gross domestic product (Frazer et al., 2008). However, research has revealed that franchising systems may be unable to expand at the rate they desire owing to difficulties in obtaining franchisee finance and a shortage of suitable franchisee applicants (Price Waterhouse Coopers, 2009; Frazer et al., 2008). There are currently 56,200 business format franchised units operating in Australia (Frazer et al., 2008), accounting for approximately (5 percent) of all small business in Australia (ABS, 2009). Though this appears to suggest that franchising has the potential to expand, prior research has shown that the lack of available suitable franchisee candidates may constrain system growth and sector expansion (Frazer et al., 2008). Previous research shows that this is not a recent phenomenon (Knight, 1986; McGuire, 1971) and may be reliant upon how franchisors classify attributes that are desirable in potential incumbent franchisees (Frazer and McCosker, 1999; Hedricks and Kiefer, 2005; Michael, 2003). However, there appears to be a gap in our current understanding of how these impediments to franchise growth may be overcome. In addition to acquiring valuable insights into current recruitment practice, the primary purpose of this research is to sustain informed decision-making in the future through a study of the fundamental and under-researched question of how franchisors may overcome the shortage of suitable franchisees. On this basis, a thorough enquiry into possible solutions to the problem associated with a shortage of suitable franchisees is warranted. Hence, the following research questions are posed. Research question 1: “What are desirable franchisee attributes?” Research question 2: “How can franchisors overcome the perceived shortage of suitable franchisees”? This research focuses on theory development by integrating known concepts with new research and emerging marketing techniques that may be applied to this problem.
Thesis (PhD Doctorate)
Doctor of Philosophy (PhD)
Department of Marketing
Griffith Business School
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Esmeraldo, Rosa. "How can a potential franchisor establish a successful franchise in fast moving consumer goods." Thesis, Port Elizabeth Technikon, 2004. http://hdl.handle.net/10948/235.

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Franchising has become the latest trend in business expansion and business acquisition and with the South African franchising market estimated at being around 12% and growing rapidly, enormous potential for future growth is indicated. Companies both local and international are seeking franchise expansion opportunities in Africa despite the higher risks. The significance of implementing franchises into Africa is the filtering down of business opportunities to the small and medium enterprise sector. It can be said that franchising promotes business growth and private ownership, while improving the quality of life of the poor through its impact on income and employment. A franchise organisation that grows too quickly might not have the necessary ‘factors’ in place to support all of the units properly. In the survey conducted, it was indicated that the franchise business practice echoed the literature reviewed. All the steps necessary to establish a franchise are important but not necessarily as equal. The more matured franchisee needed less guidance from the franchisor and relied more on the business concept and location. Potential franchisors need to take the necessary steps to establish a franchise and treat each step as an important part of the franchise process.
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Bahou, Mohamed El Amine. "Les franchises africaines d'Al Qaida." Thesis, Paris 2, 2017. http://www.theses.fr/2017PA020073.

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Al-Shabaab et Al Qaida au Maghreb Islamique illustrent le fonctionnement du djihad contemporain. Nés dans des contextes de guerre civile, issus de la dislocation de mouvements djihadistes d'envergure nationale, ces deux groupes sont aujourd'hui les seuls en Afrique dont l'allégeance a été acceptée par à Al Qaida. Forgés dans le terreau de luttes nationales, les deux groupes ont exploité les clivages et les revendications sociales, économiques et politiques des populations dans leur quête de puissance. Confrontés à des difficultés d'ordre sécuritaire et politique, ils se sont tournés vers Al Qaida, dans l'espoir d'acquérir une stature internationale, et d'attirer ainsi les recrues et financements qui leur faisaient défaut. De son côté, affaiblie par la guerre contre le terrorisme, l'Organisation d'Oussama Ben Laden a accepté les allégeances africaines par opportunisme, accordant à ces groupes le statut de franchises. De l'autre côté de l'échiquier, les stratégies déployées par les États et des organisations internationales peinent à porter leurs fruits. En cause, des divergences idéologiques, et les interférences des intérêts particuliers des acteurs qui minent les efforts de lutte contre les extrémistes mais font finalement le jeu de la propagande terroriste
Al Qaida in the Islamic Maghreb and Al-Shabaab perfectly illustrate the functioning of contemporary jihad. Born into a context of civil war, from the fall out of national jihadist movements, these two groups are, today, the only ones in Africa whose allegiance have been acknowledged by Al Qaida. Seizing on domestic political and economic struggles, the two groups rose to prominence through social fault lines and equality claims. Facing security and political stalemates, they made allegiance to Al Qaida hoping that international recognition would provide them with the wherewithal and recruits they lacked. The allegiances were opportunistically acknowledged by Al Qaida when Bin Laden's organization was severely weakened by years of war on terror.On the other side of the game, due to a set of divergent ideologies and particular interests, States and international organizations are deploying cacophonous strategies, that not only have poor effect on the ground, but also fit well with the jihadist propaganda. The tale of a foretold fiasco
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van, Wyk GJ, and Jager JW de. "Franchisees' level of satisfaction with the franchise relationship." Acta Commercii, 2009. http://encore.tut.ac.za/iii/cpro/DigitalItemViewPage.external?sp=1001450.

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Problem investigated and objectives: Franchisees often complain that franchisors do not meet their needs, and are generally viewed as being unhappy with the franchise relationship between franchisees and franchisors. The aim of this paper is to investigate the level of satisfaction of franchisees with the franchise relationship, including the following elements: franchisee independence, support with the selection of a distribution point, allocation of geographical trading areas, support with the design and layout of distribution points, comprehensive training programmes, the provision of continuous market and product information and operational support, and advertising and financial support, including systems for bookkeeping. Approach: The data represents two groups of the same franchise, namely franchisees operating for two years and less as franchisees and franchisees who have been operating for longer than two years as franchisees. The extent to which these two groups view the relationship elements differently will be examined. Findings: The findings indicate that both groups had a high level of satisfaction with the franchise relationship between franchisees and franchisors, with the exception of identified opportunities, which could be further developed in order to increase the franchisees’ level of satisfaction with the franchise relationship between franchisees and franchisors. Conclusion: In view of the results of this research, it was concluded that the franchisees of the selected franchisor in the franchise industry displayed a high level of satisfaction with the franchise relationship between franchisors and franchisees. Keywords: Franchisees’ satisfaction, franchisee and franchisor, franchise relationships, marketing orientation, Franchise Association of Southern Africa (FASA), franchise agreement, franchise legislation.
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Books on the topic "Franchises"

1

Franchises dollar$ & sense: A guide for evaluating franchises and potential franchise earnings. Dubuque, Iowa: Kendall/Hunt Pub. Co., 1991.

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Maria, Anton-Conley, and Lesonsky Rieva, eds. Ultimate book of franchises: From the franchise experts at Entrepreneur magazine. 2nd ed. [Irvine, CA]: Entrepreneur Press, 2007.

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Le guide des franchises et du partenariat au Québec. 4th ed. Montréal: Éditions Transcontinental, 1997.

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Leahy, James D. Franchising: The perceived advantages to the franchiser and franchisee. Dublin: University College Dublin, 1994.

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Jozsa, Frank P. American League Franchises. Cham: Springer International Publishing, 2016. http://dx.doi.org/10.1007/978-3-319-25996-3.

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Nancy, Jean-Luc. Identité: Fragments, franchises. Paris: Galilée, 2010.

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Commission, Nevada Legislature Legislative, ed. Study of franchises. [Carson City?]: Legislative Commission of the Legislative Counsel Bureau, state of Nevada, 1988.

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American Bar Association. Section of Antitrust Law. Franchising Committee., ed. Franchise protection: Laws against termination and the establishment of additional franchises. [Chicago, IL]: American Bar Association, Section of Antitrust Law, 1990.

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American Bar Association. Business Bankruptcy Committee. and American Bar Association. Committee on Small Business., eds. The rights of franchisors and franchisees in bankruptcy. [Chicago, Ill.]: American Bar Association, Section of Business Law, 1997.

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Cappelli, Peter. Are franchises bad employers? Cambridge, MA: National Bureau of Economic Research, 2007.

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Book chapters on the topic "Franchises"

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Kiisel, Ty. "Franchises." In Getting a Business Loan, 149–56. Berkeley, CA: Apress, 2013. http://dx.doi.org/10.1007/978-1-4302-4999-3_15.

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Jeannet, Jean-Pierre, Thierry Volery, Heiko Bergmann, and Cornelia Amstutz. "Franchise Focus Choices." In Masterpieces of Swiss Entrepreneurship, 93–100. Cham: Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-65287-6_9.

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AbstractThis chapter centers around the concept of the customer franchise defined as a distinct group of users for whom a company offers a central element or product. Explanations are offered how companies attach such groups to their products and create loyalty. Examples are cited of companies that manage to create a single customer franchise around a distinct group of companies that rely on the supplier for a critical part of their business processes. Franchises may also be created around a particular industry or around institutions. Particular emphasis is placed on the creation of customer franchise anchored around a particular professional group with client companies. Solution-based franchises are built on supplying entire solutions for customers also leading to a systems-centered approach in franchise building. The chapter ends with company examples of consumer franchise building practiced by B2C firms and how this process differs from the franchise building in the B2B sectors.
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Blair, Roger D., and Jessica S. Haynes. "Economics of Franchises." In The New Palgrave Dictionary of Economics, 3426–29. London: Palgrave Macmillan UK, 2018. http://dx.doi.org/10.1057/978-1-349-95189-5_2959.

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Blair, Roger D., and Jessica S. Haynes. "Economics of Franchises." In The New Palgrave Dictionary of Economics, 1–4. London: Palgrave Macmillan UK, 2009. http://dx.doi.org/10.1057/978-1-349-95121-5_2959-1.

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Balio, Tino. "Production: Tentpoles and Franchises." In Hollywood in the New Millennium, 25–65. London: British Film Institute, 2013. http://dx.doi.org/10.1007/978-1-349-92592-6_3.

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Leeds, Michael A., Peter von Allmen, and Victor A. Matheson. "Sports Leagues and Franchises." In The Economics of Sports, 59–97. 7th ed. New York: Routledge, 2022. http://dx.doi.org/10.4324/9781003317708-5.

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Alon, Ilan, and Allen Kupetz. "Ruth’s Chris Franchises Expand Internationally." In Franchising Globally, 183–92. London: Palgrave Macmillan UK, 2010. http://dx.doi.org/10.1057/9780230289857_10.

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Vittori, Jodi. "Medium Autonomy Groups—Franchises and Bundled Support." In Terrorist Financing and Resourcing, 99–120. New York: Palgrave Macmillan US, 2011. http://dx.doi.org/10.1057/9780230117716_7.

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Olszewski, Agnes P. "International Marketing Strategies of U.S. Fast Food Franchises." In Proceedings of the 1989 Academy of Marketing Science (AMS) Annual Conference, 123–27. Cham: Springer International Publishing, 2015. http://dx.doi.org/10.1007/978-3-319-17055-8_25.

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Stal, Eva, and Victor Almeida. "TOTVS Franchises in Latin America: Innovation and Internationalization." In Multinationals in Latin America, 133–46. London: Palgrave Macmillan UK, 2014. http://dx.doi.org/10.1057/9781137024107_12.

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Conference papers on the topic "Franchises"

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Čović, Ana, Oliver Nikolić, and Aleksandra Daria Petrović. "Obligacionopravno dejstvo ugovora o franšizi." In XVI Majsko savetovanje. University of Kragujevac, Faculty of Law, 2020. http://dx.doi.org/10.46793/upk20.117c.

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The franchise agreement is derived from the franchise business agreed by the parties concerned, the franchisor and the franchisee. It belongs to unnamed contracts because the law does not recognize it as a statutory contract of obligation or business law and must rest on the principles of contract law, so there must be agreement of the will of the contracting parties without any deficiencies in compliance with legal regulations. A franchise agreement is a mixed contract in nature, because it also contains elements of other contracts. International and national regulations in this area influence the strengthening of intellectual property rights and franchise activities, thus accelerating global innovation capacity, improving technical and technological development and regulating and improving the market. The subject of this paper is the legal relationship between the franchisor and the franchisee, the content of their mutual rights and obligations, and the origin and importance of the franchise agreement.
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Bychikhin, Denis Alekseevich, and Oleg Vladimirovich Nesterov. "ANALYSIS OF FRANCHISING AS A WAY TO ENTER THE MARKET IN RUSSIA AND THE SAMARA REGION." In Russian science: actual researches and developments. Samara State University of Economics, 2020. http://dx.doi.org/10.46554/russian.science-2020.03-1-702/705.

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Campos, Matheus Leite, and Cristiano Morini. "INTERNATIONALIZATION OF FRANCHISES: PAVING THE WAY TO A COMPREHENSIVE MODEL." In X Encontro de Estudos em Empreendedorismo e Gestão de Pequenas Empresas. São Paulo - SP, Brazil: Galoa, 2018. http://dx.doi.org/10.17648/egepe-2018-83481.

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Ejaz, Naveed, Umair A. Khan, Miguel Á. Martínez del Amor, and Heiko Sparenberg. "Deep learning based beat event detection in action movie franchises." In Tenth International Conference on Machine Vision (ICMV 2017), edited by Jianhong Zhou, Petia Radeva, Dmitry Nikolaev, and Antanas Verikas. SPIE, 2018. http://dx.doi.org/10.1117/12.2309629.

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Conejero, Maria Carolina, and Antonio Carlos Aidar Sauaia. "TECHNOLOGY MANAGEMENT AS A TOOL FOR CONTINUOUS CONSULTING IN FRANCHISES." In 10th CONTECSI International Conference on Information Systems and Technology Management. Sao Paulo: TECSI, 2013. http://dx.doi.org/10.5748/9788599693094-10contecsi/rf-295.

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Liu, Wan-Yu, and Sheng-Tsung Hou. "The awareness-motivation-capability approach to the cooperation relationships between franchisers and franchisees: The case of laundry business franchise system." In 2010 IEEE International Conference on Management of Innovation & Technology. IEEE, 2010. http://dx.doi.org/10.1109/icmit.2010.5492722.

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ISIDOROS, KLOUVAS, and PAPADIMITRAKIS ALEXANDROS. "THE SUPPORTIVE RELATIONS BETWEEN FRANCHISOR AND FRANCHISEE." In Proceedings of the International Conference on ICMMS 2008. IMPERIAL COLLEGE PRESS, 2010. http://dx.doi.org/10.1142/9781848165106_0045.

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W. Maguire, David. "Virtual Organization to Virtual Product: Structural Challenges to Online Newspapers." In 2002 Informing Science + IT Education Conference. Informing Science Institute, 2002. http://dx.doi.org/10.28945/2529.

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This paper is about the online newspaper industry and the organisational changes that have been necessitated by economic downturn and natural evolution. It explains how online newspapers were created as virtual organisations (VO) by publishers to protect valuable franchises and in the early stages of the technology boom were replicas of their traditional newspaper counterparts. It describes two VO structures that have applied during the online newspaper life cycle and the changes as economic pressures lead to de-structuring. This has resulted in convergence of publishing cultures with online and traditional disciplines working in a multi-skilling environment on two different products with similar content delivered through physical and electronic means. A model of the new working entity is provided. The paper concludes by raising cultural organisational issues relevant to a clash of journalistic disciplines.
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ANGELIKI, NTANOU, and TAPAKOUDI MARIA. "THE «INFORMATION» FACTOR IN THE RELATIONSHIP BETWEEN FRANCHISOR AND FRANCHISEE." In Proceedings of the International Conference on ICMMS 2008. IMPERIAL COLLEGE PRESS, 2010. http://dx.doi.org/10.1142/9781848165106_0048.

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Abd Halim, Siti Noorjannah binti. "Trust, Commitment And Compliance: A Study Of Franchisee’S Perception Towards The Franchisor." In 13th Asian Academy of Management International Conference 2019. European Publisher, 2020. http://dx.doi.org/10.15405/epsbs.2020.10.43.

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Reports on the topic "Franchises"

1

Cappelli, Peter, and Monika Hamori. Are Franchises Bad Employers? Cambridge, MA: National Bureau of Economic Research, August 2007. http://dx.doi.org/10.3386/w13327.

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Lafontaine, Francine, and Margaret Slade. Incentive Contracting and the Franchise Decision. Cambridge, MA: National Bureau of Economic Research, May 1998. http://dx.doi.org/10.3386/w6544.

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Chiu, Wan-Chien, Ravi Jagannathan, and Kevin Tseng. Franchise Value, Tobin’s Q, and Markups. Cambridge, MA: National Bureau of Economic Research, January 2023. http://dx.doi.org/10.3386/w30829.

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Martínez Martínez, Luis Enrique, and Juan M. Monserrat Gauchi. Heuristic Evaluation of Optical and Optometry Franchise Websites. Revista Latina de Comunicación Social, 2010. http://dx.doi.org/10.4185/rlcs-65-2010-884-071-088-en.

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Armstrong, Rose Marie. Franchise Plan. Central Archive for Reusable Defense Software (CARDS). Fort Belvoir, VA: Defense Technical Information Center, February 1994. http://dx.doi.org/10.21236/ada284344.

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Lafontaine, Francine, and Kathryn Shaw. The Dynamics of Franchise Contracting: Evidence from Panel Data. Cambridge, MA: National Bureau of Economic Research, May 1996. http://dx.doi.org/10.3386/w5585.

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Boudali, Lianne K. The GSPC: Newest Franchise in al-Qa'ida's Global Jihad. Fort Belvoir, VA: Defense Technical Information Center, April 2007. http://dx.doi.org/10.21236/ada466539.

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Krueger, Alan, and Orley Ashenfelter. Theory and Evidence on Employer Collusion in the Franchise Sector. Cambridge, MA: National Bureau of Economic Research, July 2018. http://dx.doi.org/10.3386/w24831.

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Lafontaine, Francine, and Emmanuel Raynaud. The Role of Residual Claims and Self-Enforcement in Franchise Contracting. Cambridge, MA: National Bureau of Economic Research, March 2002. http://dx.doi.org/10.3386/w8868.

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Stewart, Duncan. Investigating Cable: The Potential and Actual Value of PEG & Franchise Fees. Portland State University Library, January 2000. http://dx.doi.org/10.15760/etd.5725.

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