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1

Brooks, J. M. "The value of image in retailing : A study of department stores and food retailers." Thesis, Manchester Metropolitan University, 1988. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.383259.

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2

Bwalya, Mirriam. "Understanding the effectiveness of performance management systems within food retail industry (convenience stores)." Thesis, University of Surrey, 2011. http://epubs.surrey.ac.uk/804060/.

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3

Mylona, Zoi. "Experimental and computational study to improve energy efficiency of frozen food retail stores." Thesis, Brunel University, 2017. http://bura.brunel.ac.uk/handle/2438/15659.

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Trends such as online shopping, fast pace of lifestyle and wellness issues are key drivers for consumers' preferences of shopping activities and product selection. There is evidence that food retail has shifted towards smaller in size stores and ready meals or food products which require less time for cooking. In fact, the frozen food market has increased recently and is projected to rise by 27% by 2020. This study focuses on energy efficiency of small size frozen food supermarkets. The investigation started with in-situ monitoring of energy use and environmental conditions in two frozen food stores with different HVAC but same refrigeration systems and store operation schedules. A dynamic thermal model of frozen food stores was developed using EnergyPlus and validated using the monitored data. The model takes into account interlinked heat exchanges between building, HVAC and refrigeration systems and was used to investigate energy efficiency improvements. Two HVAC systems were examined; coupling heating, air-conditioning and ventilation (coupled system) and separating heating and air-conditioning from ventilation (decoupled system). A number of refrigeration systems (remote, centralised, cascade, transcritical CO2 booster) and working fluids were investigated. Analysis of the monitored data has shown that energy use of frozen supermarkets is at the upper range of published supermarkets energy use benchmarks (1085 kWh/m2/annum). It was also shown that sales area temperature is highly affected by HVAC controls, refrigeration equipment and transient customers' pattern. The computational study has identified energy performance of sub-systems and their interactions. Results indicate that 61% of total energy use is due to the refrigeration system while HVAC and lighting are the next most energy intensive systems. Apart from lighting upgrade to LED which offers high energy savings (23%), energy efficiency can be improved for both coupled and decoupled HVAC systems by incorporating night ventilative cooling and operating remote LT cabinets with lower ambient temperature. Night ventilative cooling can lead to reduction of 3.6% in total energy use. Centralised refrigeration systems change the heating/cooling balance and can reduce the total energy use by up to 20% for a CO2 centralised system. The results of this research project are a contribution towards better understanding of energy use in food dominant supermarkets and their energy savings potential.
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Acuna, Katherine Louise 1960. "Retail pricing of grocery stores in the Tucson metropolitan area." Thesis, The University of Arizona, 1988. http://hdl.handle.net/10150/276833.

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This study employs three ordinary least squares regression equations to analyze retail grocery store prices. The grocery stores studied were from the Tucson metropolitan area. The price data collected consisted of a typical market basket purchased in this market. Different price categories were analyzed in order to determine the relevance of interstore comparisons between two different brand categories, national brand and cheapest brand categories. Grocery prices for the two brands were tested to determine if the organization of retail grocery stores (chain and independents), location of the store, store neighborhood average income, and size (in square feet) of the grocery store affected price.
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Jamil, Kazi Safayat, and Manuel Soares. "Ensuring Supply Chain Resilience in the Food Retail Industry during COVID-19 : The Case for the Food Retail Companies in Sweden using Resource-Based View Theory." Thesis, Jönköping University, IHH, Marketing and Logistics, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-52539.

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Background: COVID-19 has brought so many changes in the business environment and in the ways of doing business. Food retail companies in Sweden have been trying to cope with the changes and challenges and have made necessary decisions to become resilient. It is in their urge to become resilient; however, the implementation is arduous at times. Purpose: The purpose of the thesis is two-folded. One is to know the supply chain inefficiencies, and the other is to understand how the inefficiencies can be mitigated through the actions of the supply chain professionals. Method: Semi-structured questions have been asked in the interviews to gather in-depth insights from the industry expert. The interviews were taken from the branch managers of food retail stores in Sweden. The analysis has been done based on the content analysis. Findings: Content analysis assisted the emergence of the factors. It was done by analyzing the quotes from the branch managers. Therefore, the relationship between the characteristics and the RBV theory has been scrutinized. Conclusion: The purpose of the thesis was to find the inefficiencies of the food retail supply chain in pandemic times. Also, it was to find the solution about how the supply chain inefficiencies can be tackled to ensure supply chain resilience in the food retail stores in Sweden. For that purpose, data have been collected right from the field where the action takes place, and therefore, the data have been analyzed. Hence, the problems have been found, and the solutions have been recommended.
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6

Price, Robin Anne, and n/a. "Checking Out Supermarket Labour Usage: The Nature of Labour Usage and Employment Relations Consequences in a Food Retail Firm in Australia." Griffith University. Department of Industrial Relations, 2004. http://www4.gu.edu.au:8080/adt-root/public/adt-QGU20040809.154443.

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This thesis examines the nature of labour usage within a market-leading Australian food retail firm and the employment relations consequences of the labour usage strategies employed by the firm. Retail employment is well established as a research subject in the UK, but has received comparatively little research attention in Australia. Given that retail industry employment accounts for 15 per cent of the Australian workforce, this represents a significant oversight. Within the retail industry, the supermarket and grocery sector employs 6 per cent of the Australian workforce. The sector is dominated by two major chains and is highly competitive, with a reputation for low profit margins, mundane jobs and low pay. The sector is recognised for an employment structure that is segmented with one segment holding full-time jobs with core employment conditions and the other segment, part-time jobs with poor working conditions. The dominant theory used by scholars to explain this employment structure is the dual labour market model and later iterations such as Atkinson's flexible firm model. This research assesses the value of these models, in particular Atkinson's flexible firm model, as a representation of the labour usage strategies of a market-leading Australian food retail firm. This analysis demonstrates that, in a general sense, Atkinson's model has applicability to the labour usage strategies exhibited in food retailing. The research found that, contrary to the theories of dual labour markets, a strong internal labour market operated within the firm with short hours casual employment as the port of entry. The benefits of this practice for the organisation were flexibility in labour usage and substantial wage savings, while the negative consequences were recruitment difficulties, exacerbated by high levels of staff turnover. For the employees, the consequences depended on their position in the organisational hierarchy and their individual circumstances, but involved initially accepting limited working hours and low pay in order to gain entry into the organisation. The research undertaken for this thesis leads to the development of a revised model, the casual internal labour market model, which more accurately depicts the labour usage strategies within the case study organisation. Retail researchers argue that it is necessary to understand the dynamics of the industry in order to understand the structure of labour usage. Additionally, employment relations and retail researchers both stress the need to contextualise labour usage patterns within broader environmental constraints and supply side factors. In seeking to achieve this, this research examines business strategies, retail specific employment relations literature and the Australian employment relations context. Furthermore, this study addresses the issue of retail employment strategies at several levels within one of Australia's market-leading food retailers: corporate level, store level and at the level of individual departments within the store. In doing so, this thesis highlights the differences in labour usage between stores and between departments within the stores and thereby provides a more detailed picture of the labour use practices within food retailers.
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Meyer, Juanita. "The profit zone : Shoprite, Pick 'n Pay, Spar and Woolworths." Thesis, Stellenbosch : Stellenbosch University, 2002. http://hdl.handle.net/10019.1/53150.

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Thesis (MBA)--Stellenbosch University, 2002.
ENGLISH ABSTRACT: Ongoing business sustainability today is one of the major issues facing the management of organizations. How to remain in the profit zone, that area where a company will be allowed to make high profit in its industry, is a constant challenge. Continued profitability in a fast changing industry, where the profit zone moves as competitors offer the same solutions, requires constant innovation, implementation of new ideas and heavy financial commitments. The key is to identify clear and rational business design choices that are responsive to customers and that will ensure profitability. This document will illustrate how the four major food retail companies in South Africa, and their visionary leaders, have reinvented their business designs in ways that kept or returned them to the profit zone. Shoprite's target market is the middle to lower income group. The company has built up core competencies within its business to serve this segment. There are currently a number of issues facing Shoprite's core market, and as a result the company is diversifying its income streams to be less dependant on a vulnerable target market. . The visionary leadership of Raymond Ackerman, who applied principles of customer sovereignty long before his peers, has resulted in one of the best-run companies in South Africa. Pick 'n Pay's ability lies within the middle to upper segment of the market. The company has built its business on one core element - the customer, and has adapted the company business design to meet the needs of the customer and capture value . .Spars' philosophy of giving the small retailer the power to compete with the larger retailer, who buys in bulk, has proved to be a successful formula and is threatening the traditional hierarchy. Owners who are in close contact to customers have the flexibility to align their businesses with the customer requirements. 'Woolworths has one of the strongest brands in the South African retail industry. However, the company has in recent years been in serious trouble having lost its way because it lost touch with its customers. Concentrating back on the core customers and building back confidence in its goods, have taken considerable focus. Each of the business designs are built on a deep understanding of what the customer needs are of the target market they serve and how they will be allowed to make a profit.
AFRIKAANSE OPSOMMING: Een van die grootste knelpunte vir organisasies vandag is volhoubare besigheidsbestuur. Die uitdaging is om in die area te bly waar die organisasie toegelaat sal word om hoë wins te maak. Voortgesette winsgewendheid in 'n industrie waar die wins area veskuif as gevolg van mededingers wat oplossings naboots, vereis voortdurende vernuwing en strawwe finansiële verpligtinge. Die sleutel is om duidelike en rasionele besigheidsontwerpbesluite te neem wat kliente behoeftes aanspreek en wat na 'n wins sal lei. Hierdie dokument beskryf hoe die vier groot voedselhandelaars en hulle leiers hul besighede herontwerp het sodat hulle winsgewend kan bly. Shoprite se teiken mark is die middel - tot lae inkomste groep. Die firma het kern bevoegdhede binne sy besigheid ontwikkel om hierdie segment te bedien. Shoprite diversifeer huidiglik sy inkomste stroom as gevolg van die kwesbaarheid van sy teiken mark. Pick 'n Pay word as een van Suid Afrika se beste bestuurde firmas beskou. Die sukses word toegeskryf aan die leierskap van Raymond Ackerman wat die beginsels van kliënte soewereiniteit lank voor sy portuurgroep geïmplimenteer het. Pick 'n Pay se fokus is die middel - tot hoë inkomste groep. Die firma is op een kern element gebou, die kliënt, en sy besigheids ontwerp is aangepas om die behoeftes van die kliënt te bevredig. Spar se filosofie is om die kleiner handelaar in 'n posisie te stel om met die groot handelaar, wat in grootrnaat aankoop, te kan meeding. Die groei wat Spar toon bedreig die traditionele hiërargie en bewys die sukses van hierdie formule. Winkel eienaars wat noue kontak met kliënte het, kan hulle besighede aanpas om in kliënte se behoeftes te voorsien. Woolworths het een van die sterkste handelsmerke in die Suid Afrikaanse handels industrie. Die firma was in die laaste paar jaar in groot moeilikheid omdat hy tred verloor het met sy kliënte. Deur weer te konsentreer op die kern kliënt en om vertroue op te bou in sy goedere het beduidende fokus vereis. Elk van die besigheids ontwerpe is gebou op 'n intieme begrip van die behoeftes van die teiken mark wat bedien word en hoe die firma toegelaat sal word om 'n wins te maak.
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Robin, Yoan. "Food supply procurement : the influence of politics on food supply chains and the governance of local public food services." Thesis, Paris 1, 2017. http://www.theses.fr/2017PA01E055/document.

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Cette thèse propose une étude empirique des liens entre la sphère politique et la gestion des services publics locaux en France. Lorsqu'elles administrent les services publics, les administrations locales peuvent décider soit de fournir un service en régie, soit d'externaliser sa gestion, et donc de conclure des contrats avec des entités privées. Tout d'abord, ce choix de gouvernance est analysé dans le cas des cantines scolaires françaises et les moteurs politiques de ce choix sont mis en évidence. La contestation politique à l'élection municipale est considérée comme l'un des moteurs du choix organisationnel. Deuxièmement, nous avons analysé les contrats public-privé en cas d'externalisation. Nous avons constaté que ces contrats étaient plus rigides que les contrats privés purs. En outre, cette rigidité excessive peut s'expliquer par le niveau de contestation politique dans la municipalité. Enfin, les déterminants de l'approvisionnement alimentaire local sont étudiés. Nous constatons que la disponibilité des réseaux d'alimentation alternatifs est parfois motivée par des considérations politiques. Cette thèse contribue à ajouter des connaissances à la compréhension de la gestion des services publics locaux, ainsi qu'à la compréhension de la disponibilité des magasins de détail alimentaires
This dissertation offers an empirical investigation of the links between the political sphere and the management of local public services in France. When they administer public services, local governments can decide either to provide a service in-house, or to externalize its management, and therefore conclude contracts with private entities. First, this choice of governance is analyzed in the case of French school canteens and the political drivers of this choice are highlighted. The political contestation in the municipal election is found to be one of the drivers of the organizational choice. Second, we analyzed public-private contracts in case of externalization. We found those contracts to be more rigid than pure private contracts. Besides, this excessive rigidity can be explained by the level of political contestation in the municipality. Finally, the determinants of the local food supply is studied. We find that the availability of alternative food networks is sometimes driven by political considerations. This dissertation contributes to add knowledge to the understanding of the management of local public services, as well as to the understanding of food retail stores availability
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Vargas, Allyson Rodrigues. "Comportamento de compra do consumidor no varejo supermercadista: o caso de Mato Grosso." Universidade Federal de São Carlos, 2010. https://repositorio.ufscar.br/handle/ufscar/3651.

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Made available in DSpace on 2016-06-02T19:51:47Z (GMT). No. of bitstreams: 1 3400.pdf: 2338832 bytes, checksum: 2817bce43bfaf663ddae8ddab3b2a75d (MD5) Previous issue date: 2010-08-24
Nowadays, studies of consumer behavior are of great relevance. Understanding the factors that lead consumers to choose a particular product or brand over others makes marketers continually seek answers to the needs of these consumers. This work aims to study the buying behavior of consumers in the food retail market of Mato Grosso, as a way of subsidizing business strategies for the sector. It was attempted through the Sheth; Newman; Gross model to identify the variables that influence the purchase decision of consumers. The methodology was grounded on two pillars, bibliographic studies and survey. The sampling was based on the probabilistic technique stratified by population and profile of the buyer of food. There were applied 385 valid questionnaires and the data handling was performed using the statistical package SPAD. The multivariate analysis using clustering identified six distinct groups of consumers: clear, economical, convenient, hedonic, new buyers and demanding. The identification of these groups allows supermarkets to develop and implement different strategies according to the characteristics of their chosen target audience.
Os estudos sobre o comportamento do consumidor são de grande relevância nos dias atuais. Entender os fatores que levam o consumidor a escolher determinado produto ou marca em detrimento de outros faz com que os profissionais de marketing busquem incessantemente respostas para atender as necessidades destes consumidores. Este trabalho tem como objetivo estudar o comportamento de compra do consumidor de alimentos no varejo supermercadista de Mato Grosso, como forma de subsidiar estratégias empresariais para o setor. Buscou-se através do modelo de Sheth; Newman; Gross identificar as variáveis que interferem na decisão de compra destes consumidores. A metodologia alicerçou-se em dois pilares, estudos bibliográficos e survey. A amostragem se baseou na técnica probabilística estratificada pela população e pelo perfil do comprador de alimentos. Foram aplicados 385 questionários válidos e o tratamento dos dados foi realizado através do pacote estatístico SPAD. A análise multivariada, através de agrupamento identificou seis grupos distintos de consumidores: esclarecidos, econômicos, convenientes, hedônicos, novos compradores e exigentes. A identificação destes grupos permite que os supermercados elaborem e apliquem estratégias diferenciadas segundo as características do seu público-alvo escolhido.
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Inwood, Shoshanah Miriam. "Assessing opportunities for organic and sustainably grown local foods for restaurant and retail food store distribution in Ohio." The Ohio State University, 2004. http://rave.ohiolink.edu/etdc/view?acc_num=osu1302018159.

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Nilsson, Herman. "Integrating Sustainability in the Food Supply Chain : Two Measures to Reduce the Food Wastage in a Swedish Retail Store." Thesis, Uppsala universitet, Institutionen för geovetenskaper, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-194122.

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Due to the growing world population, the environmental impact from the food supply chain is currently increasing in a global perspective, essentially because the global food consumption is increasing in general. The UN Food and Agriculture Organization (FAO) estimates that about one third of the edible portions of the food produced globally is lost or wasted along the way from raw materials to the dinner plate. When food is produced, transported, stored, treated and processed in different ways it consumes a lot of resources and energy and causes large negative impact on the environment due to emissions of pollutants affecting waters, soil and air. When food is wasted somewhere in the food supply chain, it implies unnecessary emissions of greenhouse gases and other pollutants and also entails a pointless extraction and use of natural resources: each since the production is made in vain. Sustainable development has been generally accepted as development that meets the needs of the present without compromising the ability of future generations to meet their own needs. Quite simple, this means that humanity of today needs to conserve the remaining resources on Earth and sharply reduce the anthropogenic environmental impact. In order to attain a state where man can live in equilibrium with the natural world,humanity must pursue sustainability in every activity and every movement. According to the Swedish Environmental Protection Agency (SEPA) a reduction of food loss within the food supply chain could facilitate society’s quest to develop in a sustainable manner. The retail store is one place where large numbers of food items are gathered at the same location and where a lot of food is discarded, many times completely in vain. It is thus a suitable place to take actions to reduce the foodloss in a quite effective way. In a Swedish retail store located in Uppsala, two product specific measures have been introduced; a new display table intended to reduce the loss bananas and a new price reduction routine intended to reduce the loss of grilled chicken. This thesis aims to investigate whether the measures put in place actually have resulted in reduced losses or not. The goal of the study was to examine how much unnecessary environmental impact (in terms of contribution to global warming) that hence has been avoided. The research questions are studied through a combination of data analyses, interviews and life-cycle assessments. SWOT analyses have also been conducted in order to evaluate the introduced measures in terms of contribution to sustainable development within the food sector. The results of the study concluded that the measure based on price reduction has reduced the losses of grilled chicken with approximately 200 kg per annum. This implies that an annual climate impact of around 430 kgCO2-equivalents has not been caused in vain, which should be the case if the 200 kg of chickens had instead been discarded. The study however shows that the measure is not particularly effective and could be improved in order to further reduce the daily losses. The data analysis show that the banana waste that arises during the exposure in the store has decreased with 1 200 kg per year, implying that around 1 400 CO2-equivalents has not been caused in vain. However, the study also shows that a rather complex system containing economic routines for handling food waste, most likely is wrongly used. Unfortunately, the routines may affect the registered waste outcome from the new display table due to a relocation of the waste from one waste category to another. The new display table’s effect on the total waste quantity is therefore difficult to evaluate. The conducted SWOT-analyses finally concluded that both introduced measures had strong environmental and economic benefits (and also favorable social benefits in the case of the display table), making them good and useful interdisciplinary solutions in terms of sustainability: thus contributing to a sustainable development within the food sector.
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Duggal, Niti. "Retail location analysis a case study of Burger King & McDonald's in Portage & Summit Counties, Ohio /." [Kent, Ohio] : Kent State University, 2007. http://rave.ohiolink.edu/etdc/view?acc%5Fnum=kent1196133312.

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Thesis (M.A.)--Kent State University, 2007.
Title from PDF t.p. (viewed July 10, 2007). Advisor: Jay Lee. Keywords: Retail Location Analysis; geographic information systems(GIS); Statistical Analysis; Regression Analysis; Geocoding; Catchment Area Analysis; Buffer Polygons; Thiessen Polygons; McDonald's; Burger King; Fast Food Restaurants; Overlay Analysis. Includes bibliographical references (p. 130-151).
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Houghtaling, Bailey Elizabeth. "Prioritizing Food Retailer Perspectives for Environmental Change in Food Stores to Encourage Healthy Dietary Purchases Among Low-Income Consumers in the United States." Diss., Virginia Tech, 2019. http://hdl.handle.net/10919/100729.

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Supplemental Nutrition Assistance Program (SNAP)-authorized store environments could be improved to favor consumer purchase of healthy products. Engaging with the key intermediaries who can use marketing-mix and choice-architecture (MMCA) strategies to encourage low-income consumers to purchase healthy products aligned with the Dietary Guidelines for Americans (DGA), 2015-2020 is essential. This PhD research describes five investigations that explored the perspectives of food store owners, managers, and corporate or independent businesses (e.g., retailers) to inform healthy food retail approaches: (1) a systematic review of the literature (1980-2017) identified social-ecological influencers of food store retailers' decision-making and ability to use MMCA strategies to encourage healthy dietary purchases in the United States (US); (2) SNAP-authorized retailers' perceived feasibility and costs to implement healthy MMCA strategies in rural stores were assessed (n=29); (3) SNAP-authorized retailers' healthy food and beverage perceptions and DGA-aligned product offerings were documented; (4) prevalent SNAP-authorized food store retailers in the US and between two states were identified to inform settings where healthy food retail approaches could reach numerous SNAP consumers; (5) and the availability of corporate social responsibility commitments to use MMCA strategies to improve consumers' diet quality among prevalent SNAP-authorized food store chains was explored. The collective findings from the review and four studies were that multiple social-ecological factors (e.g., skills/knowledge, consumers, suppliers) influenced US retailers' decision-making and ability to use MMCA strategies that favor healthy products. Rural retailers perceived prompting and proximity (e.g., labeling and location) strategies as feasible and less costly compared to other MMCA strategies. Some misalignments of healthy food perceptions and food store availability were identified and indicated a need for trainings to enhance the success of healthy food retail programs. To reach numerous SNAP consumers, healthy food retail programs should target nontraditional (e.g., non-grocery) food stores with varied approaches by state. However, few prevalent SNAP-authorized retailers have made public, voluntary commitments to reduce obesity and may reflect a low readiness to engage in partnerships to establish healthy food retail environments. Future research should document approach to and the impact of using MMCA strategies to encourage healthier consumer purchases on business outcomes among diverse store contexts.
Doctor of Philosophy
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Koptekin, Derya. "Experiencing Class Differences: The Case Of Food Retail Store Workers In Ankara Sinifsal Farkliliklarin Deneyimlenmesi: Ankara Market Iscileri Ornegi." Master's thesis, METU, 2010. http://etd.lib.metu.edu.tr/upload/12611967/index.pdf.

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This thesis aims to examine the class experiences of workers who work in food retail stores in Ankara. In this respect, it focuses on the structure of food retailing as interactive service work, working conditions of workers, stratification, fragmentation and unionization of workers in stores. In addition, it examines how workers experience class as a matter of self-esteem in their workplaces, how they cope with discourtesy of costumers, how they classify costumers and whether they develop a sense of deprivation if it is taken into consideration that they work in a consumption area. It is also analyzed gender and family relations of store workers, and their future hopes and unfulfilled dreams. The study argues that stores with their workers, their managers and their diverse costumers profiles are significant places so as to observe how class differences are continuously reconstructed in everyday life through work and consumption practices. In regard to these issues, the field research of the thesis was employed through semi-structured in-depth interviews with 37 store workers who deal directly with customers and works in various food retail stores in Ankara.
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Hechter, Tremaine. "Investigating consumer expectations for a bankcard service in the South African food and retail industry : a servqual application." Thesis, Stellenbosch : Stellenbosch University, 2013. http://hdl.handle.net/10019.1/97406.

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ENGLISH ABSTRACT: South Africans have over the past few years called for more affordable banking. Some retailers have looked at the opportunities and entered into the financial services space. The question remains as to why consumers would want to pay bank charges to have a bankcard when the card is actually used to pay for goods at retailers who can deliver the service themselves at a saving to both the customer and the retailer? The aim of this study was to determine customer expectations for a bankcard service offering in the South African food and retail industry with the emphasis on consumer behaviour and expectations, bankcards, services and SERVQUAL. This is a SERVQUAL application and a comprehensive literature of this topic is followed with a questionnaire outlining the expectations for such a service. SERVQUAL measures the gap between expectations and perceptions. In this study only expectations are measured as one of South Africa’s major food retailers was used and they do not offer this service at present. Various hypotheses were constructed to measure the expectations for attributes around this service. The attributes were trust, safety, cost, loyalty, open-loop versus closed-loop and mobile. Customer preference on payment methods was also determined when paying for different basket sizes. The results showed overwhelming evidence in favour of expectations for a bankcard service offering by retailers. This research can be used to address the major challenge South Africans and retailers face with high banking charges and address the challenge everyone has with regards to the risk associated with cash handling. Education on this topic is paramount and this could further pave the way for mobile phones replacing bankcards in the future which have also been researched as part of this topic. Further research is necessary to determine the characteristics of a bankcard product in a retail environment.
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Burdová, Beáta. "Využitie marketingových nástrojov v maloobchodnej predajni." Master's thesis, Vysoká škola ekonomická v Praze, 2017. http://www.nusl.cz/ntk/nusl-359312.

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The Masters Thesis follows up with the development of the retail store of farm food in South Bohemia by using marketing tools. The theoretical part of the thesis defines market, basic marketing tools and customer. It further analyses a situation of farmers market and farm food in Czech Republic. The application part focuses on the development of the retail store in Tábor in South Bohemia. It analyses each marketing tool the owner of the store uses to keep a relationship with his customers. At the same time to make connection towards to new customers. The conclusion provides data evaluation from certain marketing tools and activities.
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Omar, Abdulkadir Rahma, and Filippa Calmfors. "Food waste conversion : A study on how conversion can reduce in-store food waste in Swedish supermarkets." Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Centre of Logistics and Supply Chain Management (CeLS), 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-43974.

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Problem: Food waste is a major issue from both an environmental as well as an economic perspective. In Europe alone, 90 million tons of food is wasted in the food supply chain every year. In order to reduce these excessive costs and the environmental impact, new food waste management strategies need to be developed and established. The food waste management strategies established in the retail stage are limited as the retail stage is an area of the food supply chain that has been neglected in research.   Purpose: This thesis explores the food waste management of fresh fruits and vegetables out of retailer´s perspective. In specific, it assesses the potential effects for Swedish supermarkets in which have established processes where non-sellable products are recycled through conversion in-house.   Method: This qualitative study has been performed through observational studies with semi-structured interviews to complement the observational findings. The empirical data is collected at Swedish supermarkets that have conversion processes established in their organization. The respondents were either store managers or managers for perishable goods. The data were analysed using the content analysis approach.   Findings: The results of our research reveal that conversion activities of fresh fruits and vegetables result in less food waste and positive economic outcomes. To create higher economic value of the food waste conversion, the conversion of fresh fruits and vegetables should be performed in combination with other product categories.
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Culbertson, Greg S. "Investigating methods of conditioning fresh vegetables in retail establishments and exploring procedural modifications that improve product quality and safety." The Ohio State University, 2014. http://rave.ohiolink.edu/etdc/view?acc_num=osu1397488227.

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Sokol, Vadym, and Kristijan Jordanov. "Site selection for small retail stores using sustainable and location-driven indicators : Case study: Starbucks coffee shops in Los Angeles." Thesis, Blekinge Tekniska Högskola, Institutionen för industriell ekonomi, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-20053.

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Site selection decisions remains a complex yet crucial process for strong business performance. Despite the extensive number of publications in this field, the emergence of new data collection technique, improved location analytics, and changes in consumers’ preferences call for testing of new models and hypothesis. This study compares traditional site selection indicators (e.g. property size, proximities, competition, and demographic profiles) with novel site-selection indicators (e.g. environmental sustainability performance and socio-demographic characteristics from Tapestry data). By investigating a case study of Starbucks coffee stores in Los Angeles, we argue that environmental sustainability performance and socio-demographic Tapestry segments correlate with business performance indicators of small retail shops in two ways. First, higher sustainability scores result in increased foot traffic, and by extension increased business performance. Second, Tapestry segmentation stands as significant indicator of business performance in site selection modeling – specifically, by demonstrating the significant correlation between socio-demographic consumers’ segments and the number of visitors per location. The output of this study offers an alternative location-driven site selection method, important for businesses and key industry-players in sharpening location-allocation decision-making processes.
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20

Pinares, Loayza Gerdy Alexia, and Samame José Luis Vásquez. "El e-commerce en el proceso de internacionalización de las tiendas por conveniencia del sector retail en Lima Metropolitana en los años 2017-2019." Bachelor's thesis, Universidad Peruana de Ciencias Aplicadas (UPC), 2021. http://hdl.handle.net/10757/655459.

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En presencia de la evolución constante y los cambios de las tendencias del mercado, es necesario buscar formas de adaptarse a las necesidades de los clientes, siendo el comercio electrónico una forma de revolucionar el sector retail, el cual se considera relativamente estable, a pesar de los momentos difíciles que ha experimentado el país. El sector minorista no escapa a la realidad de que el mercado se considera altamente volátil, por lo que el interés en torno a este estudio se centra en profundizar en el conocimiento de la intervención del comercio electrónico en el proceso de internacionalización. El objetivo principal de la investigación fue conocer y comprender cómo interviene el e-commerce en el proceso de internacionalización de las tiendas por conveniencia del sector retail en Lima Metropolitana en los años 2017-2019. Desde el punto de vista metodológico, se tuvo un enfoque cualitativo, fue de tipo exploratoria y se utilizó la entrevista semi-estructurada como instrumento de recolección de datos, cuya muestra fueron seis expertos en el área del e-commerce y la gerencia de dos cadenas de tienda de conveniencia importantes como lo son Oxxo y Repsol Sprint. Dentro de sus resultados se encontró que el e-commerce, aunque no es necesario para el proceso de internacionalización, sí puede representar un ingreso extra o incluso un factor de éxito para empresas que inician actividades en un país nuevo.
In the presence of constant evolution and changes in market trends, it is necessary to seek ways to adapt to customer needs, with e-commerce being a way to revolutionize the retail sector, which is considered relatively stable, despite the difficult times the country has experienced. The retail sector does not escape the reality that the market is considered highly volatile, so the interest around this study focuses on deepening the knowledge of the intervention of electronic commerce in the internationalization process. The main objective of the research was to know and understand how e-commerce intervenes in the internationalization process of convenience stores in the retail sector in Metropolitan Lima in the years 2017-2019. From the methodological point of view, it had a qualitative approach, it was exploratory and it used the semi-structured interview as a data collection instrument, whose sample was six experts in the area of e-commerce and the management of two important chains such as Oxxo and Repsol Sprint. Among its results, it was found that e-commerce, although not necessary for the internationalization process, can represent an extra income or even a success factor for companies that start activities in a new country.
Tesis
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21

Guevara, Urquizo Walter Oswaldo, Origgi Alexandra Roulet, and Vargas Eduardo Francisco Torres. "Aprendizaje basado en el modelo 70:20:10 para afianzar la resiliencia en el área comercial retail de manpower-entel, en tiempos de coyuntura COVID-19." Master's thesis, Universidad Peruana de Ciencias Aplicadas (UPC), 2020. http://hdl.handle.net/10757/654658.

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Esta tesis es un estudio cualitativo con diseño investigación-acción cuya finalidad es analizar de qué manera el aprendizaje basado en el modelo 70:20:10, afianza la resiliencia en el área comercial retail de Manpower-Entel, en tiempos de coyuntura Covid-19. La muestra del estudio estuvo conformada por 42 colaboradores del área comercial. Los resultados de la investigación evidencian que el modelo 70:20:10 logra afianzar la resiliencia en dicha muestra ya que, a través de las tres fases del modelo que son aprendizaje formal (10), aprendizaje social (20) y aprendizaje experiencial (70), se logra enseñar conocimientos sobre resiliencia (aprendizaje formal), que luego son discutidos en grupo y traducidos en iniciativas (aprendizaje social) que finalmente son ejecutadas vivencialmente en un período de tiempo determinado (aprendizaje experiencial) y que a su vez logran reforzar la resiliencia a nivel personal y de equipo. Si bien el modelo se aplicó al área comercial retail de Manpower-Entel, se puede ampliar la propuesta para ser aplicada a distintos entornos organizacionales con la finalidad de contribuir con la resiliencia en diversas instituciones y analizar si el impacto es similar o varía.
This thesis is a qualitative study with an action-research design, the purpose of which is to analyze how learning based on the 70:20:10 model strengthens resilience in the commercial retail area of Manpower-Entel during the COVID-19 situation. The study sample included 42 employees from the commercial area. The research results show that the 70:20:10 model manages to strengthen resilience through the three phases of the model, which are formal learning (10), social learning (20) and experiential learning (70 ). It is possible to teach knowledge about resilience (formal learning), which is then discussed in groups and turned into initiatives (social learning) that are finally executed experientially in a given period of time (experiential learning). These, in turn, manage to strengthen resilience at a personal and team level. Although the model was applied to the commercial area of a service company, the proposal can be extended to be applied to different organizational environments in order to contribute to resilience in different institutions and analyze whether the impact is similar or not.
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22

León, Valdeiglesias Darío Rodrigo, and Rosas Mariel Alejandra Urquizo. "Factores de los “Pop-up stores” en relación al brand experience y a la intención de compra de las marcas de ropa de moda juvenil de Lima Metropolitana." Bachelor's thesis, Universidad Peruana de Ciencias Aplicadas (UPC), 2020. http://hdl.handle.net/10757/654039.

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A través de la evolución de los formatos retail y las modalidades de venta, muchas marcas de moda juvenil de Lima Metropolitana han adaptado el formato de sus tiendas, en función a ofrecer una experiencia diferente e innovadora con el objetivo de generar mayor intención de compra. A partir de lo anterior, es que se decidió por realizar un análisis que busca conocer la relación entre las“Pop-up stores” con la experiencia de marca y la intención de compra. Esta, fue investigada por medio de un tipo de investigación correlacional concluyente, con el fin de obtener la relación entre las variables en las que se enfoca la investigación. Se elaboró un cuestionario dirigido a una muestra representativa, quienes han visitado o tienen conocimiento del formato de tienda en mención, cuyos resultados fueron analizados a partir de pruebas estadísticas correlacionales para validar las hipótesis planteadas en la investigación.
Through the evolution of retail formats and sales modalities, many youth fashions brands in Lima Metropolitana have adapted the format of their stores, in order to offer a different and innovative experience with the aim of generating greater purchase intention. Based on the above, it was decided to carry out an analysis that seeks to find the relationship between the "Pop-up stores" with the brand experience and the purchase intention. This was investigated through a conclusive correlational type of research, in order to obtain the relationship between the variables on which the research focuses on. A questionnaire was prepared for a representative sample, who have visited or knows about the pop-up store format, which had results that were analyzed from correlational statistical tests to validate the hypotheses raised in the research.
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23

Mogollón, Hidalgo Melany Gianella, and Cortez Valeria Cristina Pérez. "E-service quality y su relación con la e-confianza y la e-satisfacción del cliente en e-retails de tiendas por departamento en Lima Metropolitana." Bachelor's thesis, Universidad Peruana de Ciencias Aplicadas (UPC), 2020. http://hdl.handle.net/10757/654530.

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La compra en e-retails en el Perú ha ido en aumento en los últimos años; no obstante, existen factores que causan desconfianza en los clientes al navegar en estos canales digitales, por lo que es una gran barrera ya que impide que realicen compras en estos sitios web. Por ello, los autores mencionan que, para poder generar una grata experiencia en el e-service quality de los e-retails de tiendas por departamento, es importante que los clientes sientan confianza al navegar en estos medios. Por lo tanto, el objetivo de este estudio es analizar la relación existente entre el e-service quality y sus dimensiones basadas en el modelo ES-QUAL de Parasuraman con la e-confianza y la e-satisfacción, siendo la variable mediadora la e-confianza. Asimismo, se explora la relevancia de cada variable mencionada en los e-retail de tiendas por departamento en el Perú. Es importante mencionar que, el e-service quality permite calificar la calidad de servicio en línea; por consiguiente, para medir esta variable se tomará el modelo de ES-QUAL de Parasuraman, el cual se desarrolló en una escala de 22 ítems de cuatro dimensiones: la eficiencia, cumplimiento, disponibilidad del sistema y privacidad. Cabe resaltar que este estudio tiene un enfoque cuantitativo y la muestra es un total de 400 hombres y mujeres de 25 a 34 años que viven en Lima Metropolitana y que por lo menos han comprado una vez en los últimos 6 meses en uno de los e-retails de tiendas por departamento.
The purchase in e-retails in Peru has been increasing in recent years. However, there are factors that produce distrust in customers when browsing these digital channels, so it’s a barrier because it prevents them from making purchases on these websites. For this reason, the authors mention that in order to generate a great experience in the e-service quality of  e-retails department stores, it's important that customers feel confident when browsing these media. Therefore, the objective of this study is to analyze the relation between e-service quality and their dimensions based on the ES-QUAL model of Parasuraman with e-trust and e-satisfaction, the mediating variable being e-trust. Likewise, we explored the relevance of each variable mentioned in e-retails department stores in Peru. It's important to mention that the e-service quality allows to qualify the quality of the online service. Therefore, to measure this variable, will be takenthe ES-QUAL model of Parasuraman, which was developed on a scale of 22 items with four dimensions: efficiency, fulfilment, system availability and privacy. It should be noted here that this study has a quantitative approach and the sample is a total of 400 men and women aged 25 to 34 who live in Metropolitan Lima and who have bought at least once in the last 6 months in one of the e- department store retails.
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24

Lindgren, Sophie, and Amanda Tuvhag. "Corporate Social Responsibility : The future of business or just a beautiful surface?" Thesis, Linnéuniversitetet, Ekonomihögskolan, ELNU, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-19837.

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Master Thesis in Marketing,SchoolofBusinessandEconomicsat Linnaeus University, spring 2012 Authors: Sophie Lindgren and Amanda Tuvhag Title: Corporate Social Responsibility – A successful business strategy or just a trend? Purpose: First of all, this thesis wants to describe managers’ expectations regarding customers’ perception about their retail stores CSR initiatives and furthermore their implemented CSR initiatives. Secondly, to describe customer awareness and engagement towards retail stores CSR initiatives. Finally, to compare the results from retail store and customers, in purpose to identify possible gaps between these two. Research questions:RQ1: What expectations regarding customers’ perception of retail stores CSR initiatives do manager of such stores have and how do they perform CSR activities? RQ2:    How aware are customer regarding retail stores CSR initiative and what level of engagement do customer have concerning retail stores CSR activities? Method:    The empirical material is based on both a quantitative and a qualitative investigation. The quantitative investigation is the main study and contains of a customer survey whereby the collected sample consist of 150 respondents. A pilot study have been conducted in order to improve the intension of the survey. Further, the qualitative investigation contains five in-depth semi-strucutred interviews with local store managers of the selected retail stores. Conclusion: Customer thinks retail stores CSR initiatives are important, but they seldom support them. Retail store expect customers to value CSR products/action low in relation to other factors, but retail store are engaging themselves in several CSR actions. Keywords:    Corporate Social Responsibility (CSR), marketing strategy, business ethics, sustainability, reputation, food industry, retailers, gap-model, perception, customer, retail store industry, expectation, environmentally certified, ecological products, fair trade.
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25

Zhao, Kuang Oscar Weicheng. "El uso del eWOM en el s - commerce de Facebook en tiendas por departamentos, influyen en la intención de compra de hombres y mujeres entre 18 a 35 años, en Lima Metropolitana." Bachelor's thesis, Universidad Peruana de Ciencias Aplicadas (UPC), 2020. http://hdl.handle.net/10757/653316.

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El propósito del presente trabajo es determinar cómo el uso de eWOM en el s - commerce de Facebook en tiendas por departamento influyen en la intención de compra de hombres y mujeres entre 18 a 35 años, en Lima Metropolitana. Para este estudio, se tomó en consideración las dimensiones de eWOM: credibilidad, confianza y valor, para determinar su impacto en la intención de compra. Asimismo, se desprendieron los siguientes objetivos específicos : determinar la posible correlación entre credibilidad de las fuentes y exceso de comentarios negativos; evaluar cuál de las dimensiones tiene mayor conexión con la intención de compra. Por sus características, este trabajo se define como descriptivo correlacional, no experimental, con diseño transversal y enfoque mixto. Para su corroboración, se estableció dos tipos de investigaciones: cualitativa y cuantitativa. El estudio cualitativo se basó esencialmente en la realización de dos focus groups, con rangos de 18 a 24 y de 25 a 35 años. Además, se realizaron entrevistas a expertos en marketing digital y con experiencia en tiendas por departamento. Por otro lado, el cuantitativo se realizó vía encuesta online con una muestra de 250 personas. Finalmente, los resultados arrojados determinaron que sí existe correlación entre las dimensiones de eWOM con la intención de compra ; empero, esta mostró un grado de correlación positivo moderado, vale decir, que existe, pero no plenamente consolidado. Para ello, se utilizó el estadístico de Pearson en el programa de IBM SPSS. Además, se incluye implicancias y recomendaciones a las gerencias, mencionándose futuras investigaciones.
The purpose of this study is to determine how the use of eWOM in Facebook s - commerce in department stores influences the purchase intention of men and women between 18 and 35 years of age, in Metropolitan Lima. To carry out this study, eWOM dimensions: credibility, trust and value were taken into consideration to determine its impact on purchase intention. Likewise, the following specific objectives emerged: determine the possible correlation between credibility of the sources and excess negative comments; evaluate which of the dimensions has the greatest connection with the purchase intention. Due to its characteristics, this work is defined as descriptive correlational, not experimental, with a cross-sectional design and a mixed approach. For its corroboration, two types of research were established: qualitative and quantitative. The qualitative study was essentially based on the realization of two focus groups, with ranges from 18 to 24 and from 25 to 35 years. In addition, interviews were conducted with experts in digital marketing and with experience in department stores. On the other hand, the quantitative was conducted via an online survey with a sample of 250 people. Finally, the results obtained determined that there is a correlation between the dimensions of eWOM with the purchase intention; however, it showed a moderate positive degree of correlation, it exists, but not fully consolidated. For this, the Pearson statistic was used in the IBM SPSS program. In addition, implications and recommendations for management are included, mentioning future research.
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26

Danteur, Thibault. "Pour une analyse complexe de la mondialisation. Socio-anthropologie comparative du cas de la grande distribution alimentaire au Maroc, en France et aux États-Unis." Phd thesis, Université Paul Valéry - Montpellier III, 2012. http://tel.archives-ouvertes.fr/tel-00735600.

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À la lumière de nombreux travaux récents, la conception, dans le champ des sciences sociales, de la mondialisation économique et culturelle comme une force d'uniformisation semble perdre de sa prégnance. L'objectif de cette thèse de doctorat est donc de se saisir de l'exemple de l'industrie de la grande distribution, en tant qu'éminente représentante de ce phénomène, pour vérifier, à travers le prisme particulier des pratiques et des représentations alimentaires, si l'on peutencore se contenter de comprendre le processus de mondialisation uniquement comme un vecteur d'éradication des différences culturelles. Procédant selon une méthodologie inductive et une approche comparative, nous avons voulu décrire cette industrie et ses implications sur les modalités du choix alimentaire, en prolongeant au Maroc nos analyses basées sur l'étude des cas français et américain. Suivant les préceptes méthodologiques de la socio-anthropologie et la stratégie de la mosaïque d'études de cas, nous avons, selon le modèle itératif prôné notamment par la grounded theory, sans cesse cherché à mettre nos hypothèses à l'épreuve du terrain à travers une constante extension des cas et une variation des objets étudiés. Cela nous a autorisé à viser une plus grande généralisation de nos théories et ainsi arguer en faveur d'une conception moins simplificatrice des processus de mondialisation en ancrant empiriquement notre plaidoyer pour une perspective complexe des phénomènes culturels et sociaux qui en sont issus.
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Azama, Kuwae Carlos Alberto Yoshikazu, and Ybañez Hilary Venegas. "Factores comerciales que influyen en la preferencia de los consumidores millennials hacia las tiendas de conveniencia del distrito de San Miguel." Bachelor's thesis, Universidad Peruana de Ciencias Aplicadas (UPC), 2021. http://hdl.handle.net/10757/655916.

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La sociedad ha cambiado, es así como también el retail ha tenido que evolucionar para adaptarse a las necesidades y nuevos requerimientos de los consumidores. Las tiendas de conveniencia, formato dentro del sector retail, han tenido gran aceptación en el mercado peruano, ya que durante los últimos años hemos visto cómo locales de este tipo han incrementado en la ciudad formando parte casi de nuestro día a día. Sin embargo, en la actualidad no solo basta estar cerca del consumidor, sino entender qué necesita. La presente investigación dentro de la limitación de su población de estudio tiene como objetivo comprobar la influencia de la exposición y variedad de productos en el grado de preferencia de los consumidores en las tiendas de conveniencia. La metodología empleada en esta investigación fue cuantitativa no probabilística con un instrumento aplicado a 400 personas en un muestreo por cuotas para analizar variables como los atributos de tienda, motivos de selección y el comportamiento del consumidor.
Society has changed, this is how retail has also had to evolve to adapt to the needs and new requirements of consumers. Convenience stores, a format within the retail sector, have had great acceptance in the Peruvian market, since in recent years we have seen how stores of this type have increased in the city, almost forming part of our daily routine. However, nowadays it is not only enough to be close to the consumer, but to understand what their needs are. The present investigation within the limitation of its study population aims to verify the influence of exposure and product mix on the consumer’s choice preference in convenience stores. The methodology used in this research was quantitative non-probabilistic with an instrument applied to 400 people in a quota sampling to analyze variables such as store attributes, selection reasons and consumer behavior.
Tesis
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28

Chang, Ching-Wen, and 張瀞文. "A Study of Inventory Mechanism for Food Retail Stores." Thesis, 2019. http://ndltd.ncl.edu.tw/handle/v56kkt.

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碩士
國立中山大學
資訊管理學系研究所
107
In recent years, the change of consumer behaviors causes - the retailers to transform the in store policy of purchase and stock, in order to avoid more inventory and more inventory costs. In this study, we use Jiu Zhen Nan Pastry Corporation (JZN) as the research subject. The store managers send orders to the pastry factory on Monday, Wednesday and Friday. The pastry products then arrive on Thursday, Saturday and Tuesday, respectively. The order volumes are determined by store managers according to their personal experiences and judgements. This study analyzes the 2017 sale and inventory data for the stores of Jiu Zhen Nan Pastry Corporation as the first step to disclosure the inventory problems, and then following with established model on statistical method and simulation test in the end. The first problem we found is that the short of stocks happen frequently especially for Sundays or holidays. Further, the data of three traditional and popular pastries were analyzed to demonstrate the problems of product shortage and how it was improved through a seven-week store inventory experiment from April to May in 2018. In the end, we proposed a simulation test to refine the inventory policy that generated a fewer stocks with higher revenues.
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29

Samad, Nadeem. "Factors inhibiting the franchising of Indian fast food stores in South Africa." Thesis, 2012. http://hdl.handle.net/10210/6275.

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M.B.A.
Franchising systems in South Africa have experienced high and sustained growth over the last decade. The South African government has recognised and supports business format franchising as a low risk way of creating jobs, transferring skills and creating wealth. At the forefront of this growth, is the fast food franchising industry, which is made up of a mix of global brands and a significant few, highly successful, locally founded, franchised operations based on Portuguese or American cultures. The fast food industry in South Africa also consists of a number of successful "non franchised" Indian fast food operations, founded by South Africans of Indian descent. None of these entrepreneurs have taken the next logical step and developed their businesses into national franchises. This study sought to uncover the factors inhibiting the franchising of Indian fast food stores in South Africa and to determine whether there was a market for Indian fast foods amongst a sample of consumers. The findings were that the independent entrepreneurs lacked the skills and knowledge to enter franchising as the franchisor. In addition, there was a general mistrust of the franchising system and doubts as to whether there was sufficient broad appeal of Indian fast foods. The results of the consumer survey however suggested that Indian fast foods were popular across a cross section of the population. Consequently, the report recommended that existing Indian fast food entrepreneurs develop strategies to exploit the market opportunities presented and suggested that it is the entrepreneur who franchises first, that will gain first more advantage through pre-empting real estate and shaping customer preferences and tastes.
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30

Hsueh, Chia-Jou, and 薛嘉柔. "A Study on the Strategy of Deepening the Value of Customers’ Need of Offline Food Retail Stores– A Case of Jiu Zhen Nan." Thesis, 2019. http://ndltd.ncl.edu.tw/handle/22tt28.

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碩士
國立中山大學
企業管理學系研究所
107
Since the development of technology urged consumers’ behavior to change, the customer needs of the offline channels are in need of clarification to make sure the strategic positioning of the company is in-line with the status of the consumers nowadays and to design functional value activities. In order to find out how the offline channels sustain the thrive of online channels and to implement the strategy of deepening customer needs, this study has chosen the food industry for its long and steady product life cycle to avoid complex factors of eternal environment and to solely focus on deepening the customer needs on offline channels. Thus, this study has chosen Jiu Zhen Nan Foods Co., Ltd.(JZN) for case study. By carrying out interviews for the supervisors of the company and surveys for the customers, this study has uncovered the degree of agreement of the customers to the items which is claimed to be provided through online and offline channels listed by the supervisors. On top of that, this study also analyzed the competitive brands deemed by consumers and the scores of comparison between the chosen brand and JZN. Study shows that the scores of functional level of customer needs is slightly higher than that of psychological level. This indicates that JZN should aim at deepening the psychological level of customer need so that the overall degree of agreement can be elevated by this action.
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31

Chi-Sheng, Shieh, and 謝啟生. "A Study of Consumer Patronage Behavior of Food Retail Store." Thesis, 1995. http://ndltd.ncl.edu.tw/handle/99232590790885280174.

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32

Yao, Shih-Wei, and 姚世維. "The Future in Retail Trends: Food and Beverage Sector of Department Store." Thesis, 2019. http://ndltd.ncl.edu.tw/handle/4huks4.

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碩士
元智大學
管理碩士在職專班
107
With the trends in department store markets in retailing industry being so uneven, all operators are dedicated to attract more customers by using innovative marketing strategies to increase overall sales; such as increasing marketing concepts, trending products, and using retail 4.0 concept . Supermarket and Foodservice are two of the most popular sectors in department store at the moment, operators need to figure out a way to effectively apply and configure these two sectors as well as taking into consideration of customer needs in order to create the best and attractive department store in the future. This research summarizes the customer data of existing department store A and the survey of customer orientation in Xinyi District. The research outcomes are list as following: Returning customers consumptions make up 70% of the overall sales in the department store. Promotions for members are essential to retain the sales performance and turn them into our loyal customers. With the advance in technology and dependent on mobile devices, developing user-friendly mobile apps will be a great strategy to attract customers who uses online transactions. Foodservice consumptions still shows a higher number of sales comparing to non-food related sales. Therefore, it is important to continue to strengthen the foodservice consumptions in department stores. Door-to-door deliveries demand have proven to increase significantly in the recent years, therefore operators should take the opportunities to develop strategies to attract potential customers in using the delivery service. This strategy can help boost sales in both residential and commercial areas, where people are less willing or unable to commute to purchase their food. The three main promising consumptions orientation in Xinyi District are: Food service, entertainment and family needs. Operators should take into considerations of these 3 main sectors when planning new stores in the future. Keywords: Food and Beverage Consumption, Customer Relationship Management (CRM), Online Market, Customer Consumption Orientation, Mobile Marketing
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33

"The Economic Impact of New Grocery Store Development: Studying the Effects of New Grocery Store Development in Underserved Communities." Tulane University, 2012.

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This report measures and explains the way that new grocery store development in underserved neighborhoods impact economic development. This study evaluates a new grocery storeÕs economic impact in six critical areas: 1) Job Creation 2) Income Creation 3) Tax Revenue Creation 4) Impact on Surrounding Residential Real Estate ) Impact on Surrounding Commercial Real Estate 6) Lower Food Costs The research shows that when these six effects areas are considered together, the potential economic impact of a new grocery store in a food desert is immense. The most important of these topics is the new stores ability to create jobs, local income, and it effect upon the surrounding real estate. National data shows that a new grocery store can have an employment multiplier of nearly 20, meaning that for every directly created job, 20 more are either created or supported elsewhere in the economy. Furthermore, between 50 and 75 percent of directly created jobs are filled locally, helping to pump income into the local communi . Thirdly, the opening of a new grocery store has an immediate and significant effect upon commercial and residential real estate. Data from the Pennsylvania Fresh Food Financing Initiative indicates that the opening of a new store instantly boosts home values by between four and seven percent and reverses negatively trending home values. While the effect on commercial real estate is less measurable, it is no less significant. The new store acts as an anchor retailer, attracting smaller retailers to the area and helping to Berman, Samuel M. The Economic Impact of Grocery Stores MSRED Thesis 4 reduce community vacancy rates and spur economic development. Lastly, the new store will reduce the cost of food to the local community by providing food at cheaper prices than local convenience stores and by removing many of the unnecessary transportation costs that food desert residents frequently encounter. Illustrating these potential impacts, the proposed development of a new Jack and Jakes Grocery Store on O.C. Ha y Boulevard in the Central City neighborhood of New Orleans is a perfect case study. As defined by the USDA, Central City is a low-income food desert. For years it has suffered serious economic decay that has seen its main commercial corridor, O.C. Haley Boulevard, become completely defunct. However, in applying national data and several widely accepted economic theories, this report concludes that the development of a new grocery store in this area is ideal. The new store will help to make community attractive to economic investment and redevelopment once again. By providing jobs and income to the surrounding community, retail demand in the area will be increased. This in turn will make the commercial corridor more attractive to businesses. Furthermore, as an anchor retailer, the new grocery store will further promote economic development by helping to apply downward pressure on community vacancy rates, both residential and commercial.
Yes
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34

Ho, Yu-Chen, and 何玉珍. "A Study of Consumers’ Purchase Intentions toward Retail Store Brands in the Food Sector." Thesis, 2007. http://ndltd.ncl.edu.tw/handle/4cs632.

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碩士
銘傳大學
觀光研究所碩士班
95
A key change in the retail environment in Taiwan has been the emergence and growth of store brands (or private brands), particularly in the food sector. Nowadays, consumers are more familiar with store brands; store brands therefore have made significant inroads into retail industry and influenced consumers’ purchase behaviors. The purpose of this study is to investigate the consumer’s purchase intention toward retail store brands in the food sector and the factors that influence it. This study adopted a survey research design, and total of 382 questionnaires were collected in Taipei and Kaohsiung’s retail stores. Descriptive statistics, t-test, and ANOVA were performed with SPSS to analyze the data. The results of the study indicated that female, young, lower income, lower education, and big family size concumers tend to have higher purchase intentions toward retail store brands in the food sector. Moreover, perceived brand image of retail store would influence consumer’s purchase intention. Furthermore, consumers who have higher perceived quality and perceived value would have higher purchase intentions toward retail store brands in the food sector. Finally, consumers perceived lower risk toward retail store brands in the food sector tend to have higher purchase intentions.
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35

Lennon, Michael. "Walking the talk! Re-invigorating accessible healthy food retail as an anchor of urban livelihood: a shopping list for planners." 2015. http://hdl.handle.net/1993/30853.

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Between the 1970s and 2014, Winnipeg experienced dramatic change in the distribution of healthy food retailers in inner-city neighbourhoods. Winnipeg’s “active core” neighbourhoods identified through Dr. David Gordon’s research on Canadian suburbs (Gordon & Jean 2011), have undergone a decline in accessible healthy food options and a rise in food deserts. This practicum identifies the causes of food retail decline and possible strategies for improving accessible healthy food retail options within Winnipeg’s active core. The changes in the distribution of food retail over time in Winnipeg are displayed through a series of maps: one for 1971 and every five years thereafter until 2011, and the year 2014, using data collected through telephone directories. Spatial data of Winnipeg’s active core is compared with population density data, informational maps, and other statistical data. Finally, various stakeholders, including planners, current and former business owners and other experts are interviewed to discuss these trends, lessons learned, and possible solutions.
October 2015
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36

Campbell, Jeffrey Michael. "LOCALLY PRODUCED FOOD PURCHASING THROUGH RETAIL GROCERY CHANNELS: AN EVALUATION OF RELEVANT CUSTOMER AND STORE ENVIRONMENT ATTRIBUTES." 2011. http://trace.tennessee.edu/utk_graddiss/1063.

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The study examines the phenomenon of purchasing locally produced foods in retail grocery stores. Theoretical foundations from the theory of planned behavior and from the stimulus-organism-response framework were used to support and test a model that hypothesized relationships between attitude, subjective norms, perceived consumer effectiveness, perceived product availability, intention to purchase, store atmospheric responsiveness, price consciousness, and extent of purchase behavior in a retail grocery setting. An online survey methodology was used to collect 600 responses across the United States. A two-step approach to structural equation modeling was used to test the relationships. Confirmatory factor analysis with measurement model development supported the hypotheses of store atmospheric responsiveness as a multidimensional construct reflected in four specific dimensions (1) product assortment responsiveness, (2) display factors responsiveness, (3) customer service responsiveness, and (4) store promotions responsiveness. The construct of perceived consumer effectiveness (PCE) was found to highly correlate with attitude and PCE was subsequently dropped as an independent latent construct. Results from analysis of the fitted structural model indicated that attitude and perceived product availability were significant positive indicators of intention to purchase, while subjective norms indicated a significant negative relationship to intention to purchase. A significant positive direct effect between intention to purchase and extent of purchase and a significant positive indirect effect through that of store atmospheric responsiveness was found, suggesting that store atmospheric responsiveness partially mediates the relationship. Consumer price consciousness was found to not significantly moderate the relationship between intention to purchase and extent of purchase. From the results, academic and managerial implications were suggested. For future research directions, four distinct categories emerged; they included (1) a focus on store atmospherics, specifically store atmospheric responsiveness when shopping for locally produced foods, (2) analysis of group differences between shoppers of locally produced foods, (3) category analysis of locally produced food items, and (4) research on the pricing of locally produced foods.
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37

Mayer, Nicholas. "Starbucks corporation: store growth at scale continues." Master's thesis, 2018. http://hdl.handle.net/10362/36388.

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38

Isidoro, Ana João Pedrosa. "From bricks to clicks: Go Natural's supermarket online store." Master's thesis, 2018. http://hdl.handle.net/10071/18405.

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The purpose of the creation of Go Natural’s supermarket online store and subsequent marketing plan is to introduce and launch a new option for consumers who want to have healthy, bio and allergy-friendly foods at the distance of one click. The website will offer a wide selection of goods with fair prices, as it happens already in the physical stores across Lisbon and Porto. To better understand how this new service could offer a solution to the modern society and how it could bring some benefits to the brand itself and Sonae as the owner, extensive analysis were developed in order to identify and understand how the most diverse factors could, eventually, affect our website. Likewise, in this project we acknowledged the potential market and made a strategic study that will allow us to better evaluate what resources will be needed for the implementation of this new service. Accordingly, a marketing plan was delineated and the respective marketing mix components were considered in order to build a website that answers successfully to modern consumers’ demand.
O objectivo para a criação da loja online para o supermercado Go Natural e subsquente plano de marketing é introduzir e lançar uma nova opção no mercado para os consumidores que querem ter acesso a comida saudável, biológica e específica para alergias alimentares à distância de apenas um click. A página oferecerá uma vasta selecção deste tipo de produtos com preços acessíveis, tal como já acontece nas lojas físicas da marca espalhadas por Lisboa e Porto. Para melhor percepcionar e entender de que maneira este novo serviço pode oferecer uma solução para a sociedade actual e como pode beneficiar não só a insígnia em si mas também a Sonae como empresa detentora, várias análises extensivas foram desenvolvidas de forma a identificar e compreender de que maneira diversos factores poderiam, eventualmente, afectar o lançamento do website. Assim, neste projecto reconhecemos o mercado potencial e desenvolvemos um estudo estratégico de modo a avaliar que recursos serão necessários para a implementação deste novo serviço. Desta forma, um plano de marketing foi delineado e os respectivos componentes do marketing mix foram considerados de maneira a construir um site que responda eficientemente à crescente procura dos consumidores.
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