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1

Haron, Linariza. "Facility space-time management." Thesis, University College London (University of London), 2000. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.326152.

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2

Sjöö, Denniz, and Marcus Hedenskog. "Malmo University facility management." Thesis, Malmö universitet, Fakulteten för kultur och samhälle (KS), 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:mau:diva-21428.

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Titel: En studie av studenternas upplevda kvalitet vid Malm Universitet Ämne, kurs: Facility Management, kandidatuppsats 15 hpFörfattare: Marcus Hedenskog, Denniz SjööHandledare: Peter PalmNyckelord: Facility management, egen regi, outsourcing, uppfattad kvalitet ___________________________________________________Att förstå hur lokaler på universitet och högskolor används är viktigt för att kunna stödja den undervisning som bedrivs där. Förbättring av stödverksamheter till skolans kärnverksamhet är det mest effektiva sättet att öka inlärning och den upplevda kvaliteten i lokalerna och därför spelar lokaler och lokalvård en stor roll i hur studenter på universitet och högskolor presterar under sina studier. Lokalvården på Malmö Universitet har därför en central roll i arbetet på Malmö Universitets Facility Service för att skapa en studiemiljö av hög kvalitet. I dagsläget utförs lokalvården av två olika lokalvårdsaktörer, varav den ena är en extern aktör och den andra är en del av Malmö Universitets organisation.Syftet med studien är att med utgångspunkt i rapporten Utvärdering av lokalvårdsorganisationen, undersöka eventuella skillnader mellan lokalvårdasktörerna på Malmö Universitet. Utvärderingen skall ses som en kvalitetsparameter och komplement till den utvärdering av skillnader i kostnader mellan de olika lokalvårdsaktörerna som finns i nämnda rapport.Studiens insamlade information grundar sig på en enkätundersökning och intervjuer med studenter i de fyra universitetsbyggnaderna Niagara, Gädda, Orkanen och Hälsa & Samhälle på Malmö Universitet. Resultatet av studien pekar på att lokalvården på Malmö Universitet uppfattas både som viktig för studenterna och att den idag håller en hög och jämn kvalitet. Studenterna misstar dock många av byggnadens och lokalernas tekniska kvaliteter som ålder och skick för den tekniska kvalitetet som levereras i lokalvården. De små skillnader som kannoteras i uppfattad kvalitet av lokalvård relaterar snarare till byggnadernas skick och karaktär än kvalitet i utförandet hos de respektive lokalvårdsaktörerna. Den uppfattade kvaliteten av lokalerna och dess påverkan på studieresultat har därmed ett starkare samband mellan nya och ljusa lokaler än en högre kostnad för lokalvården.
Titel: A study of the students perceived quality at Malmo University Subject, course: Facility Management, Bachelor thesis 15 hp Authors: Marcus Hedenskog, Denniz SjööAdvisor: Peter PalmKeywords: Facility management, in-house, outsourcing, perceived quality ___________________________________________________To understand how space in university premises is used is important to be able to support the education that is taken place. Improvement in the supporting function to the core business is the most efficient method to increase learning and perceived quality in the premises. That is why spaces and cleaning plays a big role in student study results in university. Therefore the cleaning in Malmö University plays a big role in the work of Malmö University Facility Service to create a high quality study environment. Today the cleaning is performed by two contractors, one is an external actor and the other one i part of the Malmö University organization.The purpose of the study is to evaluate the student’s perception of differences in quality of the cleaning operators at Malmö University with the basis of the report Utvärdering av lokalvårdsorganisationen. The evaluation is to be seen as an quality parameter and complement to the existing evaluation of the difference in cost in contracting the two cleaningoperators in the report.The collected information from the study is based on a survey and interview with students in the four university buildings Niagara, Gäddan, Orkanen and Hälsa & Samhälle at Malmö University. The result in this study shows that the cleaning at the Malmö University premises is perceived as both important to the students and to be of an high and even quality today. However the students are mistaking many of the building qualities like age and condition for the technical quality of the performed cleaning that is performed. The small differences thatcan be noted is perceived quality of the cleaning relates to the condition and character of the building rather than the quality in performance of the cleaning operator. The perceived quality of the premises and the effect on study result thereby has a stronger connection between new and airy spaces rather than to higher cost for cleaning operation.
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3

Redlein, Alexander. "Facility management : business process integration /." Hamburg : Diplomica, 2004. http://www.gbv.de/dms/zbw/394165640.pdf.

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4

Rázga, Štěpán. "Správa nemovitosti versus facility management." Master's thesis, Vysoká škola ekonomická v Praze, 2008. http://www.nusl.cz/ntk/nusl-3492.

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Problematiku facility managementu a správy nemovitostí práce uceleně shrnuje a porovnává teoretické předpoklady a metodické postupy plynoucí z výuky facility managementu na VŠE v Praze s výkonem daných činností v praxi.
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5

Lee, Keum-Jung. "Trends in facility management responsibilities." Thesis, This resource online, 1992. http://scholar.lib.vt.edu/theses/available/etd-01242009-063120/.

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6

Karkola, Carsten. "Prozessorientiertes Facility Management in verteilten Umgebungen." Doctoral thesis, Saechsische Landesbibliothek- Staats- und Universitaetsbibliothek Dresden, 2006. http://nbn-resolving.de/urn:nbn:de:swb:14-1143750720816-99534.

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The term Facility Management describes one part of business management with the goal of supporting the management activities through the delivery of infrastructure, technology and services. It covers the whole life cycle of a structural facility. An integration of facility management in the active processes of an enterprise or an enterprise group will be substantially supported by the introduction of an efficient, flexible and future-safe computer aided facility management system. But still no universal standards were established in this area. With high expenditure adapted single solutions are the rule, harm however the demand for a save investment independently of proprietary special solutions of individual manufacturers. An analysis of existing business standards shows that these solutions are suitable only partly for combining the existing isolated solutions in a virtual enterprise group in order to create a sustainable architectural approach for a process oriented facility management. In doing so the communication must not be reduced to pure data exchange, but only stable interface definitions and accurately specified document formats can lead to a continuous solution. In order to make these solutions for developers and end users in the phases of the design, the implementation and maintenance equally clear, a common vocabulary of concepts is necessary. The usage of the Unified Modeling Language gives thereby a promising basis. The concrete models with the contained types and their relations to each other are described over meta models. The usage of XML as means to data exchange between the individual components and for the description of the meta models guarantees a flexible and future-safe development basis. In the context of the work based on use cases the conception for a framework with core components for process oriented facility management in distributed environments is designed. The framework Simplix conceived by the author integrates meta models for the description of concrete data, workflow and access schemes. The designed modules are embedded into a component-based architecture, in order to obtain a greatest possible flexibility for the deployment in heterogeneous IT environments. The framework Simplix covers four core components. The SchemaService describes the concrete product models, the associated processes are represented by the WorkflowService. The realization of the access rules is realized by the SecurityService. The exchange of workflow messages with the encapsulated project data is done by the ExchangeService in XML. The presented design focuses on the integration of existing business and IT standards. The design of the four core components describes a possibility of standardization in the area of CAFM, which connects only the relevant data over processes detached from conventional export/import scenarios: <ul> <li>Reduction of the complexity of conventional product models by a standardization over meta models, the actual product and process models can be designed for end users and to their vocabulary of concepts adapted</li> <li>Support of the Ad-Hoc-manipulation of concrete product and process models, only thereby can be achieved an integration of different vocabulary of concepts</li> <li>The usage of standardized methods in the analysis and design phases makes a fast technical implementation of the individual services possible, especially during the integration of external software systems as always necessary in the CAFM sector</li> <li>Due to a clear interface specification external offers for individual services can be provided and used, the continuous use of XML makes an effective long-term data storage in a standardized, self-describing language possible</li></ul&gt
Der Begriff Facility Management bezeichnet eine Facette des unternehmerischen Managements, die es zum Ziel hat, die unternehmerischen Aktivitäten durch die Bereitstellung von Infrastruktur, Technologien und Diensten zu unterstützen und umfaßt den gesamten Lebenszyklus einer baulichen Anlage. Eine Einbettung von Facility Management in die laufenden Prozesse eines Unternehmens oder eines Unternehmensverbundes wird durch die Einführung eines leistungsfähigen, flexiblen und zukunftssicheren Computer Aided Facility Management Systems wesentlich unterstützt. Allerdings haben sich auf diesem Gebiet noch keine durchgängigen Standards etabliert, mit hohem Aufwand angepaßte Einzellösungen sind die Regel, verletzen aber die Forderung nach Investitionssicherheit unabhängig von den proprietären Speziallösungen einzelner Hersteller. Eine Analyse vorhandener Geschäftsstandards zeigt, daß diese Ansätze nur teilweise dazu geeignet sind, die vorhandenen Insellösungen in einem virtuellen Unternehmensverbund miteinander zu kombinieren, um einen tragfähigen Architekturansatz für ein prozeßorientiertes Facility Management zu schaffen. Dabei darf die Kommunikation nicht auf den reinen Datenaustausch reduziert werden, sondern nur stabile Schnittstellendefinitionen und exakt spezifizierte Dokumentenformate können zu einer durchgehenden Lösung führen. Die konkreten Modelle mit den enthaltenen Typen und deren Beziehungen zueinander werden über Metamodelle beschrieben. Der Einsatz von XML als Mittel zum Datenaustausch zwischen den einzelnen Komponenten und zur Beschreibung der Metamodelle garantiert eine flexible und zukunftssichere Entwicklungsgrundlage. Im Rahmen der Arbeit wird auf der Basis von Anwendungsfällen die Konzeption für ein Framework mit Kernkomponenten zum prozeßorientierten Facility Management in verteilten Umgebungen entworfen. Das vom Autor konzipierte Framework Simplix integriert Metamodelle zur Beschreibung konkreter Daten-, Workflow- und Zugriffsschemata. Die dazu geplanten Module werden in eine komponentenbasierte Architektur eingebettet, um eine größtmögliche Flexibilität beim Einsatz in heterogenen IT-Umgebungen zu erzielen. Das Framework Simplix umfaßt vier Kernkomponenten. Der SchemaService beschreibt die konkreten Produktmodelle, die zugehörigen Prozesse werden über den WorkflowService abgebildet. Die Realisierung der Mechanismen zur Zugriffskontrolle werden vom SecurityService übernommen. Der Austausch von Workflow-Nachrichten mit den gekapselten Projektdaten erfolgt über den ExchangeService in XML. Der vorgestellte Ansatz setzt auf die Integration vorhandener Geschäfts- und IT-Standards. Der Entwurf der vier Kernkomponenten beschreibt eine Möglichkeit der Standardisierung im CAFM-Sektor, die losgelöst von herkömmlichen Export-/Import-Szenarios funktioniert und nur die relevanten Daten über Prozesse verknüpft: <ul> <li>Reduzierung der Komplexität herkömmlicher Produktmodelle durch eine Standardisierung über Metamodelle, die eigentlichen Produkt- und Prozeßmodelle können für die Endanwender entworfen und an deren Begriffswelt angepaßt werden</li> <li>Unterstützung der Ad-Hoc-Manipulation von konkreten Produkt- und Prozeßmodellen, nur dadurch kann eine Integration verschiedener Begriffswelten erreicht werden</li> <li>der Einsatz standardisierter Techniken im Entwurf und dem Design ermöglicht eine schnelle technische Umsetzung der einzelnen Dienste gerade bei der im CAFM immer notwendigen Einbindung von Fremdsoftware</li> <li>auf Grund einer klaren Schnittstellenspezifikation können externe Serviceangebote für einzelne Dienste erstellt und genutzt werden, der durchgehende Einsatz von XML ermöglicht eine effektive Langzeitdatenhaltung in einem standardisierten, selbstbeschreibenden Format</li></ul&gt
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7

Leutert, Rene. "Kostenmanagement im Immobilienlebenszyklus durch Facility Management /." Hamburg : Diplomica Verl, 2008. http://www.diplom.de/katalog/arbeit/10826.

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8

Milivojevic, Natascha. "Grundsatzüberlegungen für ein Facility Management-Konzept." [S.l. : s.n.], 2004. http://www.bsz-bw.de/cgi-bin/xvms.cgi?SWB11163875.

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9

Schneider, Carsten. "Programm-Management Erweiterung von Handlungsspielräumen durch konsequentes Facility Management." Saarbrücken VDM, Müller, 2004. http://deposit.d-nb.de/cgi-bin/dokserv?id=2865517&prov=M&dok_var=1&dok_ext=htm.

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10

Otto, Jens. "Wissensintensives Facility Management : Grundlagen und Anwendung /." Renningen : Expert-Verl, 2006. http://deposit.d-nb.de/cgi-bin/dokserv?id=2857309&prov=M&dok_var=1&dok_ext=htm.

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11

Leutert, Rene. "Kostenmanagement im Immobilienlebenszyklus durch Facility-Management." Hamburg Diplomica-Verl, 2007. http://d-nb.info/988139987/04.

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12

Dibley, Michael James. "An intelligent system for facility management." Thesis, Cardiff University, 2011. http://orca.cf.ac.uk/23277/.

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A software system has been developed that monitors and interprets temporally changing (internal) building environments and generates related knowledge that can assist in facility management (FM) decision making. The use of the multi agent paradigm renders a system that delivers demonstrable rationality and is robust within the dynamic environment that it operates. Agent behaviour directed at working toward goals is rendered intelligent with semantic web technologies. The capture of semantics though formal expression to model the environment, adds a richness that the agents exploit to intelligently determine behaviours to satisfy goals that are flexible and adaptable. The agent goals are to generate knowledge about building space usage as well as environmental conditions by elaborating and combining near real time sensor data and information from conventional building models. Additionally further inferences are facilitated including those about wasted resources such as unnecessary lighting and heating for example. In contrast, current FM tools, lacking automatic synchronisation with the domain and rich semantic modelling, are limited to the simpler querying of manually maintained models.
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13

Garapati, Pavani Tushara. "Greencare - A Medical Waste Management Facility." Thesis, California State University, Long Beach, 2018. http://pqdtopen.proquest.com/#viewpdf?dispub=10785091.

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GreenCare is a medical waste management facility, located in Los Angeles, California and aims at effectively treating and managing all kinds of medical wastes. GreenCare’s business plan elaborates on how it is designed to safely and effectively handle the management of medical waste, by minimizing harmful byproducts, and emissions in the process. The aim of GreenCare is to offer disposal techniques including no-burn technologies that do not emit dioxin, mercury and other fatal pollutants, which differentiates GreenCare from other competitors in the market. The unique value proposition of GreenCare is to provide advanced ecological sensitive medical waste processing, and we aim to do this in a cost-competitive manner. It aims to lessen the ecological burden of medical waste in our communities, that is bound to create a positive impact on community health, in the long run. This business proposal gives the reader a thorough insight into the legal, regulatory issues and financial assumptions based upon which this proposal was designed.

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14

Karkola, Carsten. "Prozessorientiertes Facility Management in verteilten Umgebungen." Doctoral thesis, Technische Universität Dresden, 2004. https://tud.qucosa.de/id/qucosa%3A24683.

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The term Facility Management describes one part of business management with the goal of supporting the management activities through the delivery of infrastructure, technology and services. It covers the whole life cycle of a structural facility. An integration of facility management in the active processes of an enterprise or an enterprise group will be substantially supported by the introduction of an efficient, flexible and future-safe computer aided facility management system. But still no universal standards were established in this area. With high expenditure adapted single solutions are the rule, harm however the demand for a save investment independently of proprietary special solutions of individual manufacturers. An analysis of existing business standards shows that these solutions are suitable only partly for combining the existing isolated solutions in a virtual enterprise group in order to create a sustainable architectural approach for a process oriented facility management. In doing so the communication must not be reduced to pure data exchange, but only stable interface definitions and accurately specified document formats can lead to a continuous solution. In order to make these solutions for developers and end users in the phases of the design, the implementation and maintenance equally clear, a common vocabulary of concepts is necessary. The usage of the Unified Modeling Language gives thereby a promising basis. The concrete models with the contained types and their relations to each other are described over meta models. The usage of XML as means to data exchange between the individual components and for the description of the meta models guarantees a flexible and future-safe development basis. In the context of the work based on use cases the conception for a framework with core components for process oriented facility management in distributed environments is designed. The framework Simplix conceived by the author integrates meta models for the description of concrete data, workflow and access schemes. The designed modules are embedded into a component-based architecture, in order to obtain a greatest possible flexibility for the deployment in heterogeneous IT environments. The framework Simplix covers four core components. The SchemaService describes the concrete product models, the associated processes are represented by the WorkflowService. The realization of the access rules is realized by the SecurityService. The exchange of workflow messages with the encapsulated project data is done by the ExchangeService in XML. The presented design focuses on the integration of existing business and IT standards. The design of the four core components describes a possibility of standardization in the area of CAFM, which connects only the relevant data over processes detached from conventional export/import scenarios: <ul> <li>Reduction of the complexity of conventional product models by a standardization over meta models, the actual product and process models can be designed for end users and to their vocabulary of concepts adapted</li> <li>Support of the Ad-Hoc-manipulation of concrete product and process models, only thereby can be achieved an integration of different vocabulary of concepts</li> <li>The usage of standardized methods in the analysis and design phases makes a fast technical implementation of the individual services possible, especially during the integration of external software systems as always necessary in the CAFM sector</li> <li>Due to a clear interface specification external offers for individual services can be provided and used, the continuous use of XML makes an effective long-term data storage in a standardized, self-describing language possible</li></ul>
Der Begriff Facility Management bezeichnet eine Facette des unternehmerischen Managements, die es zum Ziel hat, die unternehmerischen Aktivitäten durch die Bereitstellung von Infrastruktur, Technologien und Diensten zu unterstützen und umfaßt den gesamten Lebenszyklus einer baulichen Anlage. Eine Einbettung von Facility Management in die laufenden Prozesse eines Unternehmens oder eines Unternehmensverbundes wird durch die Einführung eines leistungsfähigen, flexiblen und zukunftssicheren Computer Aided Facility Management Systems wesentlich unterstützt. Allerdings haben sich auf diesem Gebiet noch keine durchgängigen Standards etabliert, mit hohem Aufwand angepaßte Einzellösungen sind die Regel, verletzen aber die Forderung nach Investitionssicherheit unabhängig von den proprietären Speziallösungen einzelner Hersteller. Eine Analyse vorhandener Geschäftsstandards zeigt, daß diese Ansätze nur teilweise dazu geeignet sind, die vorhandenen Insellösungen in einem virtuellen Unternehmensverbund miteinander zu kombinieren, um einen tragfähigen Architekturansatz für ein prozeßorientiertes Facility Management zu schaffen. Dabei darf die Kommunikation nicht auf den reinen Datenaustausch reduziert werden, sondern nur stabile Schnittstellendefinitionen und exakt spezifizierte Dokumentenformate können zu einer durchgehenden Lösung führen. Die konkreten Modelle mit den enthaltenen Typen und deren Beziehungen zueinander werden über Metamodelle beschrieben. Der Einsatz von XML als Mittel zum Datenaustausch zwischen den einzelnen Komponenten und zur Beschreibung der Metamodelle garantiert eine flexible und zukunftssichere Entwicklungsgrundlage. Im Rahmen der Arbeit wird auf der Basis von Anwendungsfällen die Konzeption für ein Framework mit Kernkomponenten zum prozeßorientierten Facility Management in verteilten Umgebungen entworfen. Das vom Autor konzipierte Framework Simplix integriert Metamodelle zur Beschreibung konkreter Daten-, Workflow- und Zugriffsschemata. Die dazu geplanten Module werden in eine komponentenbasierte Architektur eingebettet, um eine größtmögliche Flexibilität beim Einsatz in heterogenen IT-Umgebungen zu erzielen. Das Framework Simplix umfaßt vier Kernkomponenten. Der SchemaService beschreibt die konkreten Produktmodelle, die zugehörigen Prozesse werden über den WorkflowService abgebildet. Die Realisierung der Mechanismen zur Zugriffskontrolle werden vom SecurityService übernommen. Der Austausch von Workflow-Nachrichten mit den gekapselten Projektdaten erfolgt über den ExchangeService in XML. Der vorgestellte Ansatz setzt auf die Integration vorhandener Geschäfts- und IT-Standards. Der Entwurf der vier Kernkomponenten beschreibt eine Möglichkeit der Standardisierung im CAFM-Sektor, die losgelöst von herkömmlichen Export-/Import-Szenarios funktioniert und nur die relevanten Daten über Prozesse verknüpft: <ul> <li>Reduzierung der Komplexität herkömmlicher Produktmodelle durch eine Standardisierung über Metamodelle, die eigentlichen Produkt- und Prozeßmodelle können für die Endanwender entworfen und an deren Begriffswelt angepaßt werden</li> <li>Unterstützung der Ad-Hoc-Manipulation von konkreten Produkt- und Prozeßmodellen, nur dadurch kann eine Integration verschiedener Begriffswelten erreicht werden</li> <li>der Einsatz standardisierter Techniken im Entwurf und dem Design ermöglicht eine schnelle technische Umsetzung der einzelnen Dienste gerade bei der im CAFM immer notwendigen Einbindung von Fremdsoftware</li> <li>auf Grund einer klaren Schnittstellenspezifikation können externe Serviceangebote für einzelne Dienste erstellt und genutzt werden, der durchgehende Einsatz von XML ermöglicht eine effektive Langzeitdatenhaltung in einem standardisierten, selbstbeschreibenden Format</li></ul>
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15

Hall, Jonathan. "Digitalization of Facility Management : Financial Incentives." Thesis, KTH, Fastigheter och byggande, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-236766.

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The digital reality is within this current moment debated and something that affects people. Upcoming years in real estate in general, it will be crucial of developments within the industry concerning digital solutions. The processes, business and approaches that have affected an industry for a very long time are changing in its foundations. Owning a property or managing an object in the coming years in an increasingly digitized world will bring new types of demands on organizations that intend to participate in the development. For a long time, digitization has existed as a concept seeming exciting and interesting. Smart devices have taken a larger part of time through telephones, televisions and likewise. Banking processes have evolved through phones and other digital tools to provide new variations of banking services. Airports have developed digital check-in services, which mean that you are actually virtually on the plane before you arrive at the airport. The development of these banking and tourism services changes the market and companies have been able to take part of the market by providing new solutions.  In development and innovation, there is a term used repeatedly, the idea of a “disruptive innovation”. More explicitly, a new innovation that destroys the previously functioning market. As a concrete example, the previously well-functioning camera - today largely exchanged for the digital camera. Or the previously mentioned development of banks and flight processes. It has previously been functioning markets, however, these new processes and innovations have eliminated earlier working solutions by performing better.   The study investigates possibilities closer if there are potential "disruptive innovations" in facility management and digital key control. The thesis has been focusing on the consequences of digital keys by using a model to analyse the impact on work in a future process. The physical key is one of the most ancient innovations that have been refined and developed over the centuries. With the new digital reality, it may be possible to find a new process that create better functions.
Kommande år i fastighetsförvaltning i allmänhet kommer det att vara avgörande för utvecklingen inom industrin med digitala lösningar. De processer, affärer och tillvägagångssätt som har påverkat en bransch under en mycket lång tid är på väg att förändras i grunden. Äga en fastighet eller förvalta ett objekt de närmaste åren i en alltmer digitaliserad värld kommer att medföra nya typer av krav på organisationer som avser att delta i utvecklingen och vara aktuell på marknaden. Under lång tid har digitalisering funnits som ett koncept som synes spännande och intressant. Smarta enheter har tagit en större del av tiden via telefoner, tv-apparater och liknande. Bankprocesser har utvecklats genom telefoner och andra digitala verktyg för att ge nya variationer av banktjänster. Flygplatser har utvecklat digitala incheckningstjänster, vilket innebär att du faktiskt är på planet innan du kommer till flygplatsen. Utvecklingen av dessa bank- och turismtjänster förändrar marknaden och företagen har kunnat ta del av marknaden genom att erbjuda nya lösningar. Inom utveckling och innovation finns det ett begrepp vilket används återkommande, en idé om en ”disruptive innovation”. Mer explicit, att en ny innovation förstör den tidigare fungerande marknaden, där det konkreta exemplet är den tidigare väl fungerande kameran vilken idag i stor omfattning är utbytt till den digitala kameran. Eller den tidigare nämnda utvecklingen av bank och flygprocesser. Det har tidigare varit fungerande marknader, dock har nya processer och innovationer slagit ut tidigare fungerande lösningar.  I det här arbetet har möjligheterna undersökts närmre ifall det går att finna potentiella ”disruptive innovations” inom fastighetsförvaltning. Den fysiska nyckeln är en utav de mest antika innovationerna som genom årtusenden och århundranden har förfinats och utvecklats. Med den nya digitala verkligheten kan det vara möjligt att finna en ny process vilken fungerar på ett bättre sätt.
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16

Helekalová, Denisa. "Facility management - efektivní správa stavebních objektů." Master's thesis, Vysoké učení technické v Brně. Fakulta stavební, 2013. http://www.nusl.cz/ntk/nusl-225980.

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Thesis "Facility management - efficient administration buildings" is focused on building objects and benefit for the use of facility management services. The work tries to explain what is facility management, who provide it in the Czech Republic and how it contributes to savings. Mentioned are also information technology used in facility management, because without those are nowadays almost any industry can do. The first part is also focused on the construction, its life cycle and associated costs. Defined is also building life cycle in the context of facility management, outsourcing, as an external facility management services and neglected nor legislation for facility management.
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17

Alden, Michael Augustine. "Management system for roof replacement." Thesis, Available online, Georgia Institute of Technology, 2004:, 2003. http://etd.gatech.edu/theses/available/etd-03292004-141808/unrestricted/alden%5Fmichael%5Fa%5F200312%5Fms.pdf.

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18

Tang, Siu-ting Loretta, and 鄧小婷. "Re-defining the scope of facility management." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2007. http://hub.hku.hk/bib/B45164964.

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19

UGLIOTTI, FRANCESCA MARIA. "BIM and Facility Management for smart data management and visualization." Doctoral thesis, Politecnico di Torino, 2017. http://hdl.handle.net/11583/2696432.

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Il BIM è per tutti gli edifici. Riconosciuta tra le disruptive technologies, la metodologia BIM cambia completamente il modo tradizionale di lavorare dell’industria delle costruzioni, a partire dalla fase di progettazione. In questo scenario, la sfida più interessante è quella di stabilire un framework, che riunisca metodi e strumenti per il ciclo di vita degli edifici, per la gestione del costruito. Il paradigma di Smart city si declina anche nella disponibilità di smart data, includendo, quindi, l’utilizzo intelligente delle informazioni riguardanti il patrimonio immobiliare. Il coinvolgimento proattivo del Facility Management nel processo edilizio è la chiave per garantire la disponibilità di un dataset appropriato di informazioni, supportando l’idea di un sistema di gestione della conoscenza basato sul BIM. In linea con questo approccio, un processo di management impostato a partire dal BIM è conseguibile attraverso una re-ingegnerizzazione complessiva della filiera atta a garantire l’efficacia del BIM ed a fornire servizi intelligenti di Facility 4.0.
BIM is for all buildings. As a disruptive technology, BIM completely changes the traditional way of working of the Construction Industry, starting from the design stage. However, the challenging issue is to establish a framework that brings together methods and tools for the buildings lifecycle, focusing on the existing buildings management. Smart city means smart data, including, therefore, intelligent use of Real Estate information. Involving Facility Management in the process is the key to ensure the availability of the proper dataset of information, supporting the idea of a BIM-based knowledge management system. According to this approach, BIM Management is achievable applying a reverse engineering process to guarantee the BIM effectiveness and to provide Facility 4.0 smart services.
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Giliberti, Lorenzo. "Workforce Optimization for a Facility Management Company." Master's thesis, Alma Mater Studiorum - Università di Bologna, 2018.

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This master thesis deals with an internship experience held in DecisionBrain, a software company based in Paris. During the 6-months experience, the candidate has been involved in the project team managing a dedicated software system, specifically tailored on a Facility Management company requirement. The tool, later called WFO, aims to supply a strategic planning support to analyze workforce requirement in a site, hence it helps to better manage facility services provision. The thesis is divided in three parts. The first chapter aims to provide a complete picture on the recently recognized Facility Management discipline. The second chapter provides a high-level description of the tool optimization model. It also describes the main activities performed carried out during the internship for the WFO tool development. Finally, the third chapter illustrates an insight into the tool computational performance, providing a support to better forecast computation complexity and increase the WFO model optimization awareness.
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Krůta, Vítězslav. "Facility management jako podpora pro uživatele budov." Master's thesis, Vysoké učení technické v Brně. Fakulta stavební, 2015. http://www.nusl.cz/ntk/nusl-227587.

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This diploma thesis examines facility management – support services for building users. The theoretical part describes the importance and objectives of facility management, included processes and its development in the world and the Czech Republic. Attention is also given to the currently implemented, the long-awaited standardization in this field. The practical part is the case study that analyses the implementation of facility management on specific building – administrative and commercial centre in Prague. The thesis concludes with design of optimization and extension of support services with respect to the benefits for the building owner and the service supplier.
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22

Ek, Jenny. "Vad styr ett Facility Management-beslut? : En kartläggning av faktorer som påverkar företagens beslut kring outsourcing av Facility Management." Thesis, Linköping University, Department of Management and Engineering, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-52500.

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Bakgrund: Denna uppsats är skriven på uppdrag från Coor AB. Uppdragsgivaren är intresserad av att veta varför vissa företag väljer att outsourca medan andra väljer att bedriva Facility Management-enheten i egen regi. Outsourcad Facility Management ökar i Sverige, men vad är det egentligen som skiljer företag som väljer att outsourca från de företag som inte gör det?

Syfte: Syftet med studien är att via intervjuer identifiera och utifrån vald teori analysera vilka strategiska faktorer som påverkar företagens beslut kring outsourcing av Facility Management-funktionen.

Genomförande: Denna studie är intervjubaserad och omfattar sju intervjuer med operativa chefer från olika företag som antingen outsourcar eller bedriver Facility Management-tjänsterna i egen regi.

Resultat: Studiens resultat påvisar att det är strategiskt klokt att köpa en tjänst av en extern leverantör om en extern leverantör utför tjänsten bättre och billigare än företaget själva, vilket indikerar att ekonomi är en strategisk faktor som påverkar ett outsourcingbeslut. Det visade sig även att det är hur föränderliga företagets produkter är, var företaget befinner sig i förädlingskedjan och hur stor del av förädlingskedjan som företaget verkar inom som avgör vilka strategiska faktorer som spelar in. Även konkurrensen på marknaden och rådande konjunkturen är strategiska faktorer som påverkar ett outsourcingbeslut. De kostnader som uppstår med outsourcing är olika typer av transaktionskostnader och dessa kostnader varierar från företag till företag. Andra förhållanden som påverkar ett outsourcingbeslut är möjlighet att bevara kunskap inom företaget, att kunna samla allt på ett ställe, att kunna bibehålla servicenivån och närhet samt viljan att värna om lokal förankring.

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23

Saengratwatchara, Supornchai. "Anticedents [i.e. antecedents] of intention to adopt web-based computer aided facility management (CAFM) by facility managers." Diss., Connect to online resource - MSU authorized users, 2007.

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Thesis (Ph. D.)--Michigan State University. Dept. of Human Environment and Design, 2007.
Title from PDF t.p. (viewed on Apr. 16, 2009) Includes bibliographical references (p. 106-111). Also issued in print.
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24

Barta, Yvonne. "Outsourcing-Strategien im Facility-Management Grundlagen der Anlagenintelligenz." Saarbrücken VDM, Müller, 2005. http://deposit.d-nb.de/cgi-bin/dokserv?id=2877157&prov=M&dok_var=1&dok_ext=htm.

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25

Schnabel, Frank. "Projektplanung im Facility Management am Beipiel eines Rechenzentrums." Hamburg Diplomica-Verl, 2005. http://d-nb.info/987970755/04.

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26

Šimon, Peter. "Moderné trendy vo facility managemente." Master's thesis, Vysoká škola ekonomická v Praze, 2011. http://www.nusl.cz/ntk/nusl-113491.

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The Master's Thesis is generally about facility management -- its essence, individual services it consists of, and also about their integration when they are provided by one key supplier, and finally about their complex integration in one service package, i. e. complex integrated supporting services provision what is a modern trend of this discipline. The aim of the thesis is to evaluate the advantages and efficiency of the trend of service integration under one key supplier based on specific practical examples.
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27

Otoo, Ernest Kweku. "Dysfunctional facilities management service provision in an outsource environment." Thesis, Nelson Mandela Metropolitan University, 2013. http://hdl.handle.net/10948/d1019717.

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28

Steinbach, Florian. "Balanced Scorecard im Corporate Real Estate- und Facility Management /." Hamburg : Diplomica, 2006. http://www.diplom.de/db/diplomarbeiten6312.html.

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29

Dočekal, Luboš. "Facility management jako komplex servisních činností při správě majetku." Master's thesis, Vysoké učení technické v Brně. Fakulta stavební, 2013. http://www.nusl.cz/ntk/nusl-225964.

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Anotace práce v anglickém jazyce The aim of the work is to describe and explain the concept of Facility management as a complex of service activities in the management of assets. Furthermore, i want to see how it is applied in the administration of the assets of FM Technical University in Brno. thesis is divided into a theoretical part, which is contained in the first chapter, and part practical, which i paid in the second chapter. While ensuring the handouts for the practical part of the thesis i used the option of personal visits to each of the faculties. Here i carried out in the form of dotazníkovou and personal interview research on responsible management personnel of buildings – internal facility managers. The result of the activities are an indication of how the management of support activities at individual faculties, what is the distribution of own and external activities. At the conclusion of their work i want to do an evaluation approach of the individual faculties on matters of management and try on the recommendation of the possible changes.
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30

Margaritis, D. "Biosafety and biosecurity : design, construction and facility management." Thesis, University College London (University of London), 2017. http://discovery.ucl.ac.uk/1551533/.

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High containment laboratories play an important role in modern society allowing for the research and diagnosis of high-risk pathogens and infectious diseases whilst ensuring protection from unintentional harm to the local community as a result of escaped pathogens. This thesis focuses on the third function, investigating pressure integrity testing. A thorough literature review of biocontainment has been conducted to present the scientific knowledge in the area and identify knowledge gaps. The theoretical background of the current integrity tests was derived, and using the resulting mathematical formulas, a comparison of the theoretical prediction of common pressure integrity tests was conducted. Furthermore, real pressure integrity testing data from a state of the art Biosafety Level 4 (BSL-4) laboratory was analysed. The literature review and the numerical analysis identified key limitations of the current tests, showing the need for a new testing methodology. This study contributes to science by introducing a new pressure integrity testing methodology for high containment laboratories taking into consideration biocontainment and fumigation requirements. Furthermore, the most common leakage points in containment laboratories have been identified though a thorough in-situ investigation conducted at the commissioning stage of one of the largest biomedical facilities in the world. This study suggests that gross leaks are due to a failure in construction details and identifies the importance of quality assurance at the construction stage. Also, case studies based on the work conducted with Laing O'Rourke (the Industrial Sponsor of this EngD) are presented demonstrating the industrial application of this Doctorate in pressure integrity testing of high containment laboratories. It is expected by the Author that this research will have an impact on the industry as it can contribute to the establishment of a regulation controlling the airtightness levels of high containment laboratories, which could be implemented by the Health and Safety Executive (HSE) to ensure that high containment laboratories in the UK provide safe environments for the study of high-risk agents and infectious diseases.
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31

Martinez, Jorge. "Application of Reliability-Centered Maintenance in Facility Management." Digital WPI, 2006. https://digitalcommons.wpi.edu/etd-theses/1103.

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"Operational costs are of central importance for the economic health and sustainability of any organization. There are many contributors to these costs; some are industry specific, some are not. Factors such as organizational makeup and structure or general management and/or leadership practices all play a part, albeit, challenging to measure in terms of direct dollar correlation. Others, such as payroll, capital purchases, and asset management costs, to name a few have a more direct operational cost clearly linked to dollars and become the most practical place to look when trying to minimize operational costs. One of the critical aforementioned contributors to operational costs is that of capital asset management; in particular the issue of maintenance and repair of a company’s capital assets. More specifically, one can try to determine the best maintenance practice and schedule to use on varying systems in hopes of lowering maintenance costs and ultimately operational costs. One approach is to formulate a maintenance cost equation given the specific data and constraints available to solve a probabilistic problem through simulation. This study proposes a methodology that could be used as a tool to determine what maintenance practices to use on varying systems, sub-systems, and components. The focal point of this methodology is to formulate viable simulation logic. The logic takes into account maintenance costs that must be identified and defined. Additionally, coupled with this is the need to create a Weibull Distribution, which helps predict the next failure based on historical data. By matching the maintenance cost with the Weibull Distribution of each system, sub-system or component the simulation logic or equation is created. With this model in hand, simulations are run using Monte Carlo Simulation. In the end, an optimal schedule is determined based on the input. This thesis has three main deliverables. First, a maintenance methodology which assists in determining optimal component change out schedule based on historical data is created. Secondly, from the information gathered from Industrial Support Command Alameda*, ideal systems to target are identified. Thirdly, an implementation strategy is offered. Lastly, though not a primary deliverable, this study also offers some other maintenance related miscellaneous findings and/or recommendations. "
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32

Stout, Daniel S. "Project management model of a nuclear facility renovation." Thesis, Massachusetts Institute of Technology, 1998. http://hdl.handle.net/1721.1/9904.

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33

Klingelhöfer, Sven. "Direktmarketing für Facility-Management-Unternehmen Theorie und Praxis." Hamburg Diplomica-Verl, 2003. http://d-nb.info/987371614/04.

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34

Naber, Sabine. "Planung unter Berücksichtigung der Baunutzungskosten als Aufgabe des Architekten im Feld des Facility-Management /." Frankfurt am Main [u.a.] : Lang, 2002. http://www.gbv.de/dms/bs/toc/334154391.pdf.

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35

Teegan, T. J. "OnRequest Net -- CAFM 1.0 /." Connect to unofficial online version of: OnRequest Net -- CAFM 1.0, 2006. http://minds.wisconsin.edu/bitstream/1793/18749/1/TeeganTJ.pdf.

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36

Maier, Thorsten. "Entwicklung eines Kalkulationsmodells zur Erfassung von Boden- und Bauwerksinformationen im Bereich betrieblich genutzter Anlagen /." Berlin : Dissertation.de, 2000. http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=009152233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA.

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37

Börresen, Caroline, and Elin Norberg. "Tilläggstjänster som kunden efterfrågar : En undersökning om Klöverns Karlstads hyresgäster." Thesis, Karlstad University, Faculty of Economic Sciences, Communication and IT, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-5934.

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38

Pang, Lam-yu, and 彭林裕. "Auto-ID enabled real-time decision support system for fleet management in industrial parks." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2015. http://hdl.handle.net/10722/208625.

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Industrial parks, consisting of manufacturers and associated services such as transport and warehousing, have played an important role in stimulating the economic and industrial development. Enterprises are able to share common facilities, services and infrastructures. It becomes a common practice for manufacturers to use third-party logistics to handle the flow of materials both within and outside the industrial park. This thesis proposed an Auto-ID enabled real-time decision support solution for fleet management in industrial parks. This research investigates a fleet management decision framework that is suitable for industrial parks, and discusses the design and development of Fleet Advanced Planning and Scheduling (FAPS) Shell Platform, which is an innovative framework for different stakeholders in collaborating decisions and operations in industrial parks. The proposed FAPS Shell Platform integrates Auto-ID and telecommunication devices, which are deployed in an operation environment to collect real-time information. Within the service platform, an Agent-based Information Service (AIS) is proposed and developed for managing heterogeneous data sources. The AIS accesses and integrates information from different data sources for supporting upper-level decisions. Finally, a hierarchical transportation planning and scheduling model is proposed for minimizing the use of vehicles in a flexible and practical manner. This research has made the following achievements and contributions. Firstly, the scalable and re-configurable FAPS Shell Platform infrastructure provides a common communication channel for industrial stakeholders in transportation decisions and operations collaboratively. The development of the platform is based on several core technologies to achieve seamless dual-way connectivity and interoperability among enterprise information systems (EISs), Auto-ID devices and other heterogeneous data sources. Secondly, an innovative heterogeneous data sources querying mechanism is designed to access different kinds of data sources, such as web services, databases, Auto-ID devices and EISs. In addition, the AIS provides a platform for users managing their different data sources with several visualization tools. With the use of AIS, comprehensive and real-time information can be gathered easily and those information are able to support upper-level decisions. Thirdly, an Auto-ID enabled operation environment solution is designed and deployed in the industrial park. Items and pallets are wrapped as a smart object (SO) and different types of device gateways are deployed in key value adding points. With the supporting of SOs and devices gateways, real-time operation data can be feedback to the backend server for monitoring and controlling purposes. Finally, a hierarchical transportation planning and scheduling model is proposed for synchronizing material flow between supply hubs and manufacturers. The model can improve the flexibility of the planning and scheduling results.
published_or_final_version
Industrial and Manufacturing Systems Engineering
Doctoral
Doctor of Philosophy
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39

Pfnür, Andreas. "Betriebliche Immobilienökonomie : mit 93 Tabellen /." Heidelberg : Physica-Verl, 2002. http://swbplus.bsz-bw.de/bsz098973347cov.htm.

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40

Doan, Daniel. "Pamper Partum, LLC| A Postnatal Facility." Thesis, California State University, Long Beach, 2018. http://pqdtopen.proquest.com/#viewpdf?dispub=10749979.

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The rigors of labor and childbirth are incredibly demanding on the mother's body physically, emotionally, and psychology. Most new mothers deliver in a hospital setting where they are discharged after approximately two days. However, the mother's health and well-being does not improve that drastically within those two days of post-delivery recovery. Common struggles that new mothers face include postpartum depression, intimate partner violence, mood and body changes, as well as nutrition and sleep deprivation. Therefore, it is not only important to be attentive to the newborn but to the mother's recuperation as she adjusts to postnatal life. While there are many options for new mothers to deliver their baby through hospitals or birth centers, there is a lack of postnatal care facilities in comparison.

Pamper Partum, LLC is a private company with an organizational mission to offer quality service and care that eases the transition to motherhood, to empower a new mother through education and community support, and to reduce any preventable risks associated with the postnatal period. Pamper Partum, LLC is an all-inclusive healthcare facility that provides services such as breastfeeding assistance, peer-support groups, private counseling, nutrition, general health care, and 24/7 infant monitoring in a state-of-the-art nursery. Pamper Partum, LLC will seek to be the first postnatal care facility that serves Orange County.

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41

Frišová, Jitka. "Význam facility managementu ve firmě." Master's thesis, Vysoké učení technické v Brně. Fakulta stavební, 2020. http://www.nusl.cz/ntk/nusl-409884.

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The diploma thesis called "Importance of facility management in the enterprise" examines support services working toward satisfaction and comfort of building users. The thesis is divided into theoretical and practical part. The theoretical part describes importance of facility management, its development and activities. The practical part consists of case study that analyses the implementation of Facility department in multinational hi-tech company dealing with research, development and manufacturing of electron microscopes. Special attention is given to the clean rooms where microscopes and spectroscopes are produced. The thesis concludes with assessment analysis of specific Facility department focused on benefits which this department brings to the company and its employees.
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42

Steinbach, Florian. "Balanced scorecard im corporate real Estate- und Facility-Management." Hamburg Diplomica GmbH, 2002. http://www.diplom.de/db/diplomarbeiten6312.html.

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43

Gheisari, Masoud. "An ambient intelligent environment for accessing building information in facility management operations; A healthcare facility scenario." Diss., Georgia Institute of Technology, 2013. http://hdl.handle.net/1853/52967.

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The Architecture, Engineering, Construction, and Operations (AECO) industry is constantly searching for new methods for increasing efficiency and productivity. Facility managers, as a part of the owner/operator role, work in complex and dynamic environments where critical decisions are constantly made. This decision-making process and its consequent performance can be improved by enhancing Situation Awareness (SA) of the facility managers through new digital technologies. SA, as a user-centered approach for understanding facility managers’ information requirement, together with Mobile Augmented Reality (MAR) was used for developing an Ambient Intelligent (AmI) environment for accessing building information in facilities. Augmented Reality has been considered as a viable option to reduce inefficiencies of data overload by providing facility managers with an SA-based tool for visualizing their “real-world” environment with added interactive data. Moreover, Building Information Modeling (BIM) was used as the data repository of the required building information. A pilot study was done to study the integration between SA, MAR, and BIM. InfoSPOT (Information Surveyed Point for Observation and Tracking) was developed as a low-cost solution that leverage current AR technology, showing that it is possible to take an idealized BIM model and integrate its data and 3D information in an MAR environment. A within-subjects user participation experiment and analysis was also conducted to evaluate the usability of the InfoSPOT in facility management related practices. The outcome of statistical analysis (a one-way repeated measure ANOVA) revealed that on average the mobile AR-based environment was relatively seamless and efficient for all participants in the study. Building on the InfoSPOT pilot study, an in-depth research was conducted in the area of healthcare facility management, integrating SA, MAR, and BIM to develop an AmI environment where facility mangers’ information requirement would be superimposed on their real-word view of the facility they maintain and would be interactively accessible through current mobile handheld technology. This AmI environment was compared to the traditional approach of conducting preventive and corrective maintenance using paper-based forms. The purpose of this part of the research was to investigate the hypothesis of “bringing 3D BIM models of building components in an AR environment and making it accessible through handheld mobile devices would help the facility managers to locate those components easier and faster compared to facility managers’ paper-based approach”. The result of this study shows that this innovative application of AR and integrating it with BIM to enhance the SA has the potential to improve construction practices, and in this case, facility management.
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Palmero, Mauro, and Kelly Price-Rhea. "Influence of Facility Atmospherics on Spectator Attendance." Digital Commons @ East Tennessee State University, 2015. https://dc.etsu.edu/etsu-works/842.

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The purpose of this study was to explore spectators’ level of satisfaction toward atmospherics in the sport environment—facility—and to show the influence atmospherics has on spectators’ intention to attend sporting events. A group of undergraduate students (N = 145) attending men’s basketball games at a typical NCAA Division I mid-major university responded to a survey. The respondents indicated that they were satisfied with event security and ticket pricing and close to satisfied with all other variables, but they were dissatisfied with parking and merchandise price. A principal component analysis and a discriminant analysis were conducted to identify which constructs better differentiate respondents attending fewer games (one to five) from those attending more games (six and more). Results show that entertainment and facility atmosphere contribute to attracting spectators to the games, but facility services contribute to avoidance behavior. In addition, implications and future research options are given.
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Hou, Huiying, and 侯慧莹. "An examination of facilities management service outsourcing relationships." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2013. http://hdl.handle.net/10722/193428.

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Facilities management (FM) is a fast emerging industry and a field that deserves a far greater degree of academic inquiry. The common practice of FM service outsourcing and the lack of a theoretical unpinning create a gap in the field of FM. This study is initiated by the phenomena in FM service outsourcing: the frequent change in service providers appears to be common in FM service outsourcing. This urges a study on the outsourcing relationship in the field of FM. The issues that influence FM service outsourcing relationships vary according to different economic climates, organizational resources, FM service characteristics, etc. This study aims to investigate FM service outsourcing relationships from human interaction perspective as humans are regarded to be an important element in FM service outsourcing relationships. From a human interaction perspective, this study sheds lights on the relationship factors and their manifestation. Previous studies on outsourcing have developed a series of relationship factors that influence outsourcing relationships. However, the significance of these relationship factors varies according to different types of outsourcing relationships. In addition, the manifestation of relationship factors is not sufficiently elaborated in those studies. According to social exchange theory, relationship factors are defined as norms that reflect the influential attributes of a relationship or characteristics of the outsourcing process. Therefore, it is postulated that trust, openness, flexibility, coordination, cooperation and integration are influential relationship factors that affect FM service outsourcing relationships with support of social exchange theory. To test the hypothesis, empirical studies had been carried out within the Hong Kong Facilities Management Industry. Qualitative research approach was adopted in the empirical studies – in-depth interviews and case studies were conducted. Findings reveal that trust, openness, flexibility, coordination, cooperation and integration are significantly reflected in the interviews with FM managers. The manifestation of relationship factors is correlated with each other. It is found that trust, openness and flexibility manifest themselves through the process of coordination, cooperation and integration. The empirical results of this study have highlighted significant issues for FM service outsourcing and provided profound implications for FM managers in managing FM service outsourcing relationships.
published_or_final_version
Real Estate and Construction
Doctoral
Doctor of Philosophy
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46

Geierman, Joseph. "Facility management during the 2009 recession a snapshot view /." Thesis, Atlanta, Ga. : Georgia Institute of Technology, 2009. http://hdl.handle.net/1853/31663.

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Thesis (M. S.)--Building Construction, Georgia Institute of Technology, 2010.
Committee Chair: Roper, Kathy; Committee Member: Castro-Lacouture, Daniel; Committee Member: Thomas-Mobley, Linda. Part of the SMARTech Electronic Thesis and Dissertation Collection.
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Andersson, Therese, and Marie Sandberg. "Facility Management : en studie av sex organisationer och företag." Thesis, Karlstad University, Faculty of Economic Sciences, Communication and IT, 2006. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-334.

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I och med att intresset ökat för produktivitetsförbättringar, med början under tidigt 1980-tal, har FM blivit mer och mer intressant för företag. Detta då de insett vikten av att stödjande funktioner måste hinna med i utvecklingen av kärnverksamheten för att ökad effektivitet skall kunna erhållas. FM beskrivs som ett sätt för företag och organisationer att samordna, organisera och sköta de stödfunktioner som krävs för att kärnverksamheten skall kunna bedrivas och bli så effektiv och produktiv som möjligt. Stödfunktionerna kan antingen utföras i intern eller extern regi. Med kärnverksamhet menas det som privat och offentlig sektor ser som sin huvuduppgift.

Den här uppsatsen är skriven i syfte att förtydliga begreppet FM, som kan uppfattas som relativt svårgreppbart. Vi vill även undersöka hur privata företag och offentliga organisationer har valt att använda sig av FM-begreppet och om det finns någon skillnad mellan privat och offentlig sektor gällande FM-strukturen och synsättet. För att uppnå syftet med uppsatsen har vi undersökt vad FM är enligt branschen, företagen och organisationerna, hur FM-strukturen ser ut i undersökningens företag och organisationer och vad som har integrerats i FM hos dessa. Vi har även undersökt varför FM har införts i undersökningens företag och organisationer och vilka mål som finns med FM efter införandet, samt hur dessa mål mäts. Vidare har vi tagit reda på hur studiens företag och organisationer själva upplever att FM har mottagits av respektive aktörs kärnverksamhets personal (aktörens egen kund), kundernas kund samt vilka för- och nackdelar det finns med FM.

Metoden som använts för att belysa dessa frågor, är kvalitativ med en blandning av induktiv och deduktiv datainsamling. Detta då delar av teoribildningen inom vårt ämnesområde inte är särskilt utvecklad. Vår insamling av empiri skedde genom sex semistrukturerade intervjuer, tre med privata företag samt tre med offentliga organisationer. Den insamlade empirin samt den teori som fanns strukturerades sedan och analyserades.

Av undersökningen framgår att FM sträcker sig över ett mycket stort område med många olika sorters tjänster. Huvudsakligen är teori och empiri överens om vad FM är. Våra respondenters åsikter om FM går dock isär gällande frågan om fastigheten skall vara det viktigaste eller enbart en del i FM. Hos de företag/organisationer som intervjuats har ett företag varit en extern FM-enhet, de övriga fem har varit interna enheter. Vi har i vår empiri fått en bild av att effektivitet oftast är den grundläggande orsaken till varför företag/organisationer inför FM, men även andra faktorer såsom t.ex. förtydligande för företaget har spelat roll. Ökad effektivitet är även ett av målen med FM för företagen/organisationerna. Exempel på andra mål med FM är att kunskapen om stödfunktionerna ska öka. Gällande mål syns en stor skillnad mellan de interna FM-enheterna och den externa FM-enheten, då de interna enheterna inte har något vinstsyfte. Företagen/organisationerna valde att mäta sina mål på olika sätt.

Det finns främst positiva attityder angående FM-begreppet. Enligt våra respondenter har FM övervägande varit positivt för de som är anställda i kärnverksamheterna. Två av våra respondenter har dock uttalat sig om att en viss negativ inställning finns hos personalen.

Hur kundernas kund, alltså kärnverksamhetens kunder upplever FM har vi inte vid vår undersökning fått reda på, eftersom ingen av våra respondenter egentligen kunde svara på vår fråga. Enligt oss borde det ligga i FM-enhetens intresse att mäta kundernas kunds uppfattning.

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48

DeBord, Courtney G. "Mapping facility management decisions for a mold-contaminated building." Thesis, Georgia Institute of Technology, 2002. http://hdl.handle.net/1853/22330.

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49

Lawrence, David Ernest. "Facility management : a tool for preservation of historic property." Thesis, Heriot-Watt University, 2002. http://hdl.handle.net/10399/1091.

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50

Chotipanich, Sarich. "Positioning facility management : informed by case investigations in Thailand." Thesis, University College London (University of London), 2006. http://discovery.ucl.ac.uk/1348983/.

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Abstract:
All organisations need facilities and services to support and sustain their operations and strategy. Different support arrangements are required in different sectors, at different stages in organisational development and in different countries and cultures. In time, support arrangements need to be modified as circumstances change. Although this issue is of fundamental importance for organisations of all kinds, it has not been adequately researched in any detail. This thesis focuses on the generic issues associated with the selection of appropriate facility management arrangement to support the specific needs of an organisation, with particular reference to the context of developments in Thailand. The thesis has four main parts. The first part identifies the key factors that reed to be considered when positioning and structuring facility management arrangements. This part of the Thesis describes the results from a comprehensive literature review and an investigation to establish the conceptual basis for the research. The second part describes specific case studies of the FM positioning process that were undertaken in five organisations with operations in Thailand, supported by document searches, semi-structured interviews and by direct observations. By undertaking cross-case comparisons, the changing patterns of relationship between organisational characteristics and their FM support arrangements were analysed and the main areas of decision within the FM positioning and repositioning process were identified. The results from these case studies inform the third part of the thesis which profiles the key areas of concern in detail and develops a seven part decision framework, with associated tools, to assist in a systematic process of data collection, option identification, evaluation, prioritisation, selection and implementation of FM support arrangements. The fourth and final part of the Thesis reports on field trials of the proposed positioning process. The trial included a critical examination of the practical applicability, potential use and value of the approach by a sample of independent experts, with their suggestions for the modification and improvement of the prototype decision framework and its tools. The thesis concludes with a detailed analysis of the field trial results, a revised and refined decision framework for Positioning FK followed by a discussion of future opportunities for the approach and the potential benefits of further research.
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