Academic literature on the topic 'Experience of waiting'
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Journal articles on the topic "Experience of waiting"
Mattingly, Cheryl. "Waiting." Cambridge Journal of Anthropology 37, no. 1 (March 1, 2019): 17–31. http://dx.doi.org/10.3167/cja.2019.370103.
Full textBREITBART, WILLIAM. "Waiting." Palliative and Supportive Care 4, no. 3 (September 2006): 313–14. http://dx.doi.org/10.1017/s1478951506060391.
Full textCaine, Vera, and Andrew Estefan. "The Experience of Waiting." Qualitative Inquiry 17, no. 10 (November 11, 2011): 965–71. http://dx.doi.org/10.1177/1077800411425152.
Full textBailey, Catherine. "Waiting in organisations." Time & Society 28, no. 2 (August 28, 2018): 587–612. http://dx.doi.org/10.1177/0961463x18794587.
Full textNaef, Rahel, and Debra A. Bournes. "The Lived Experience of Waiting." Nursing Science Quarterly 22, no. 2 (April 2009): 141–53. http://dx.doi.org/10.1177/0894318409331932.
Full textLam, Anita. "Televisual waiting: Images of time and waiting in CSI." Time & Society 27, no. 3 (September 30, 2015): 275–94. http://dx.doi.org/10.1177/0961463x15604517.
Full textXuan, Xiaodong, Zongfei Li, Xixi Chen, Yuan Cao, and Zihao Feng. "Study of the Physical Environment of Waiting Areas and Its Effects on Patient Satisfaction, Experience, Perceived Waiting Time, and Behavior in China." HERD: Health Environments Research & Design Journal 14, no. 3 (January 29, 2021): 108–23. http://dx.doi.org/10.1177/1937586721989058.
Full textGaudine, Alice, Marilyn Sturge-Jacobs, and Mary Kennedy. "The Experience of Waiting and Life During Breast Cancer Follow-Up." Research and Theory for Nursing Practice 17, no. 2 (June 2003): 153–68. http://dx.doi.org/10.1891/rtnp.17.2.153.53172.
Full textLocsin,, Rozzano C. "Two Art Forms Illuminating the Lived Experience of People “Waiting to Know”." International Journal of Human Caring 7, no. 3 (April 2003): 27–30. http://dx.doi.org/10.20467/1091-5710.7.3.27.
Full textPitts-Taylor, Victoria. "“A slow and unrewarding and miserable pause in your life”: Waiting in medicalized gender transition." Health: An Interdisciplinary Journal for the Social Study of Health, Illness and Medicine 24, no. 6 (March 5, 2019): 646–64. http://dx.doi.org/10.1177/1363459319831330.
Full textDissertations / Theses on the topic "Experience of waiting"
Van, Dreven Amber, and res cand@acu edu au. "Waiting: a critical experience." Australian Catholic University. School of Nursing, 2001. http://dlibrary.acu.edu.au/digitaltheses/public/adt-acuvp12.25072005.
Full textGray, Linda Lee. "The lived experience of waiting for counselling." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1999. http://www.collectionscanada.ca/obj/s4/f2/dsk2/ftp01/MQ37401.pdf.
Full textBaek, Jooa. "SERVICE WAITING EXPERIENCE: THE GRANULARITY EFFECT OF QUANTITATIVE INFORMATION ON CUSTOMER REACTIONS TO WAITING." Diss., Temple University Libraries, 2018. http://cdm16002.contentdm.oclc.org/cdm/ref/collection/p245801coll10/id/500787.
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Waiting for service is inevitable. Service cannot be easily supplied to match fluctuating peaks of demand, and its pre-production is limited. Unfortunately, however, most people do not tolerate waiting well. To effectively deal with the inevitable waiting, service organizations endeavor to manage customer perceptions of the wait using various strategies to make waiting seem short and less wasteful and uncomfortable. Therefore, finding ways to manage customer perceptions of waiting is an essential part of the service experience. To encourage customers to join in and help them remain being patient, service operations provide estimated waiting time. Information on the estimated wait time affects customer expectations and responses, which may further lead to undesirable customer behaviors such as balking (i.e., refusal to wait in line) and reneging (i.e., give up to get the service and leave away from the line). That is, customers’ understanding of quantitative meanings often deviates from the objective value even when the estimated waiting time is well delivered. Therefore, how service providers structure and deliver quantitative information causes customers to differ in their estimation of the time to be waitlisted as well as the expectation of service promptness, and eventually determine their behaviors. Existing research, however, has overlooked how customer experience of waiting is altered by the wait time is communicated as part of strategies for managing waiting for services. While waiting, people will have quantitative information for the duration in both numbers and units. Thus, granularity and its effect on customers’ affective and cognitive responses as well as their waiting behaviors (i.e., joining in, keep staying on, or leaving away from the line) require further investigation in that numbers and units are inseparable and change simultaneously. The purpose of this study was to explore how information, through various psychological mechanisms both cognitive and affective responses, affects waiting behavior. This dissertation consisted of three studies. Study 1 was conducted to investigate how information on delays have a granularity effect on customer perceptions of time estimation for being waitlisted in numerical cognition, particularly depending on its format. Study 2 further explored the effect of information on waiting with communicator’s cooperativeness on balking behavior, and that are incorporated into expectation of the service promptness and anxiety as a part of cognitive and affective responses. Finally, Study 3 examined the effect of information on time delays on reneging behavior with customer mind-sets with matching of cognitive salience of unit (verse number), especially when delays are imposed by the wait staff, and that are incorporated into understanding psychological mechanisms (information processing fluency and anxiety). Study 1 found that providing waiting information in a coarse-grained unit with an interval is not ideal for customers assured to join a queue because they less expected the time on being waitlisted far less shortly. In general, less balking occurs if information is delivered as a single value (than an interval), even the information is delivered in a coarse-grained unit. Therefore, for an in-depth understanding of the granularity effect of information on waiting to be seated, Study 2 was narrowed to use only a single value. Study 2 showed that when information is delivered in a coarse-grained unit with a point estimate by a professionally trained employee, balking is far less common than if the same information is delivered by an unprofessional employee because the professional employee elicits a higher level of expectation of service promptness. With emphasizing the role of the employees, how employees deliver the information in point estimate professionally encourages customers to less balking or more joining a queue even if the information is delivered in a coarse-grained unit (i.e., hours). Finally, Study 3 revealed that more reneging occurred when additional wait time was communicated in a coarse-grained interval than when the wait time was delivered in a fine-grained interval. Furthermore, when the additional wait time was communicated using a coarse-grained (rather than a fine-grained) interval to customers with an abstract mind-set, they felt more anxious and subsequently were more likely to renege. During sequential delays, therefore, information on waiting could be framed at a concrete level (how-laden) to reduce anxiety and further to keep customers stay in line. The insight gained from the three studies is discussed, and theoretical and practical implications presented in conclusion.
Temple University--Theses
Meerabeau, Elizabeth. "Parents in waiting : the experience of subfertile couples." Thesis, Royal Holloway, University of London, 1989. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.360189.
Full textStratton-Zimmer, Marilyn Lauren. "Waiting in vain for college admission, experience and effects." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1997. http://www.collectionscanada.ca/obj/s4/f2/dsk2/ftp04/mq22101.pdf.
Full textStratton-Zimmer, Marilyn Lauren Carleton University Dissertation Psychology. "Waiting in vain for college admission; experience and effects." Ottawa, 1997.
Find full textAxelsson, Jonatan, and Julia Frandsen. "Att hoppas på det bästa, men vara förberedd på det värsta : Patientens upplevelse på väntan på en organtransplantation." Thesis, Högskolan i Halmstad, Akademin för hälsa och välfärd, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-43744.
Full textBackground: Organ transplantation is a routine treatment in modern healthcare. Due to lack of organs in relation to the need, waiting is increased which causes anxiety and fear for patients. When a person is placed on the waiting list, an organ transplant is the last resort since the organ is highly damaged. Aim: The aim was to illustrate the patient’s experience of waiting for an organ transplant. Method: This study is a literature study and have an inductive approach and is based on eight articles. The data was analyzed and categorized in regard to the aim. Results: The result reports three categories and associated subcategories; Feelings about waiting for an organ transplant, The need for support and information and A limited life. Patients experience uncertainty and anxiety during the waiting time and a fear of death alongside hope. The uncertainty grew with lack of information from care givers. Limitations of daily life perceived tough hence the nursing and family support became paramount, all together creating strategies to inspire hope. Conclusion: The literature study shows that the waiting experience for a transplant is similar around the world. There is a need for information and support from nurses, therefore, the nursing sympathy, information and knowledge is essential in creating a safe environment.
Dubyts, Deanna Christine. "The experience of waiting for coronary artery bypass graft surgery." Thesis, University of British Columbia, 1988. http://hdl.handle.net/2429/27716.
Full textApplied Science, Faculty of
Nursing, School of
Graduate
Young, Charles. "Waiting for therapy : the personal experience and psychological effects of being on an NHS waiting list for cognitive psychotherapy." Thesis, University of Essex, 2006. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.423569.
Full textMercier, Michelle De Shon. ""Music is Waiting For You:" The Lived Experience of Children's Musical Identity." Digital Archive @ GSU, 2012. http://digitalarchive.gsu.edu/msit_diss/100.
Full textBooks on the topic "Experience of waiting"
Globerman, Steven. Reducing wait times for health care: What Canada can learn from theory and international experience. Vancouver, British Columbia: Fraser Institute, 2013.
Find full textElliott, Jane. Life in the slow lane: The experience of waiting for treatment. [S.l.]: Angliaand Oxford Regional Health Authority, 1994.
Find full textMacDonald, Cynthia Ann. The experience of the parents when a child is waiting for a liver transplant. Ottawa: National Library of Canada = Bibliothèque nationale du Canada, 1991.
Find full textConnecticut. Dept. of Children and Youth Services. Carlos Rodriguez is waiting-- Connecticut's plan for a comprehensive, community-based service system for children and adolescents who experience serious emotional disturbance and their families. [Hartford]: The Department, 1989.
Find full textSimon, Julia. Waiting. Oxford University Press, 2017. http://dx.doi.org/10.1093/acprof:oso/9780190666552.003.0003.
Full textSeymour, Dolores. Create Yourself...: An 'Experience' Waiting Just for You. Frederick Fell Pub, 1992.
Find full textBarnes, SJ, Michael. Waiting on Grace. Oxford University Press, 2020. http://dx.doi.org/10.1093/oso/9780198842194.001.0001.
Full textManchester Metropolitan University. Department of Business and Management Studies., ed. The Waiting experience: Towards service quality enhancements in the leisure industry. Manchester: Manchester Metropolitan University, 1995.
Find full textToohey, Peter. Hold On. Oxford University Press, 2020. http://dx.doi.org/10.1093/oso/9780190083618.001.0001.
Full textChamplin, Anne. DOING TIME: AN ETHNOGRAPHIC STUDY OF WAITING IN THE CANCER TREATMENT EXPERIENCE. 1995.
Find full textBook chapters on the topic "Experience of waiting"
Begley, L., and H. Dong. "Patients’ Experience of Waiting for Surgery." In Designing for Inclusion, 59–67. Cham: Springer International Publishing, 2020. http://dx.doi.org/10.1007/978-3-030-43865-4_6.
Full textO’Shea, Sarah, Josephine May, Cathy Stone, and Janine Delahunty. "What Am I Waiting For?" In First-in-Family Students, University Experience and Family Life, 73–93. London: Palgrave Macmillan UK, 2017. http://dx.doi.org/10.1057/978-1-137-58284-3_4.
Full textZhou, Jingyi, and Pengyi Zhang. "Examining the Influence of Visual Stimuli and Personal Characteristics on Users’ Willingness-to-Wait Time and Waiting Patterns." In Design, User Experience, and Usability. User Experience in Advanced Technological Environments, 105–17. Cham: Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-030-23541-3_9.
Full textXu, Haoyu. "Research on the Design of Interactive Waiting Interface Based on the Elderly User Experience." In Human-Computer Interaction. Design and User Experience, 348–59. Cham: Springer International Publishing, 2020. http://dx.doi.org/10.1007/978-3-030-49059-1_25.
Full textLima, Haidée Cristina Câmara, Walquíria Castelo Branco Lins, José Carlos Porto Arcoverde, and Walter Franklin Marques Correia. "The Contribution of Design in the Waiting Experience of Applicants to Parents in the Process of Adoption in Recife." In Advances in Usability, User Experience and Assistive Technology, 306–17. Cham: Springer International Publishing, 2018. http://dx.doi.org/10.1007/978-3-319-94947-5_30.
Full textFernández-Rivera, Claudia M., Carlos Aceves-González, Matteo Zallio, and Mario Mireles-Ramirez. "Inclusive Healthcare Waiting Rooms: A Comparison Study for Improving the User Experience Within Built Environment." In Advances in Intelligent Systems and Computing, 158–66. Cham: Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-030-20151-7_15.
Full textWoolfe, Sue. "On Waiting Upon: Speculations by an Australian Novelist on the Experience of Writing a Commissioned Novel." In The Rise of the Australian Neurohumanities, 67–79. New York, NY : Routledge, 2021. | Series: Routledge focus on literature: Routledge, 2021. http://dx.doi.org/10.4324/9781003161424-6-6.
Full textSaenz, Marshall. "Waiting for Players: Rooms, Lobbies, and Hosting Experiences." In The Ethics of Playing, Researching, and Teaching Games in the Writing Classroom, 61–76. Cham: Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-63311-0_4.
Full textBjertrup, Pia Juul, Jihane Ben Farhat, Malika Bouhenia, Michaël Neuman, Philippe Mayaud, and Karl Blanchet. "‘Being Stuck’: Refugees’ Experiences of Enforced Waiting in Greece." In Immobility and Medicine, 39–59. Singapore: Springer Singapore, 2020. http://dx.doi.org/10.1007/978-981-15-4976-2_3.
Full textSchuind, Frédéric, Carlo Van Holder, and Daniel Abramowicz. "Selection of Candidates and Waiting List, Dealing with the Media and the Public, Setting Up a Pilot Study, Clinical Trial Organization, Staff Requisites for Hand Transplantation: The Brussels Experience." In Hand Transplantation, 157–66. Milano: Springer Milan, 2007. http://dx.doi.org/10.1007/978-88-470-0374-3_18.
Full textConference papers on the topic "Experience of waiting"
Lallemand, Carine, and Guillaume Gronier. "Enhancing User eXperience during waiting time in HCI." In the Designing Interactive Systems Conference. New York, New York, USA: ACM Press, 2012. http://dx.doi.org/10.1145/2317956.2318069.
Full textEgger, S., T. Hossfeld, R. Schatz, and M. Fiedler. "Waiting times in quality of experience for web based services." In 2012 Fourth International Workshop on Quality of Multimedia Experience (QoMEX 2012). IEEE, 2012. http://dx.doi.org/10.1109/qomex.2012.6263888.
Full textZinner, Thomas, Matthias Hirth, Valentin Fischer, and Oliver Hohlfeld. "ERWIN - enabling the reproducible investigation of waiting times for arbitrary workflows." In 2016 Eighth International Conference on Quality of Multimedia Experience (QoMEX). IEEE, 2016. http://dx.doi.org/10.1109/qomex.2016.7498938.
Full textWintersberger, Philipp, Tobias Klotz, and Andreas Riener. "Tell Me More: Transparency and Time-Fillers to Optimize Chatbots’ Waiting Time Experience." In NordiCHI '20: Shaping Experiences, Shaping Society. New York, NY, USA: ACM, 2020. http://dx.doi.org/10.1145/3419249.3420170.
Full textDong, Fei, Liuwendi Hou, Zhenlong Xu, and TaoTao Cao. "Simulation of Subcooled Flow Boiling on Engine Cooling Jacket with a Bubble Waiting Time Coefficient Model." In WCX™ 17: SAE World Congress Experience. 400 Commonwealth Drive, Warrendale, PA, United States: SAE International, 2017. http://dx.doi.org/10.4271/2017-01-0139.
Full textChattopadhyay, Rahul, Mina Fares, Mrinal Thakur, Priyadarshini Bhattacharjee, Julie Hayes, Panagiota Anna Chousou, and Peter J. Pugh. "104 Reworking the post-COVID waiting list – the patient experience of implantable loop recorder explantation." In British Cardiovascular Society Virtual Annual Conference, ‘Cardiology and the Environment’, 7–10 June 2021. BMJ Publishing Group Ltd and British Cardiovascular Society, 2021. http://dx.doi.org/10.1136/heartjnl-2021-bcs.103.
Full textHall, S., and C. Moore. "59 Gosh arts – measuring patient experience of activity in outpatient waiting areas using the arts observational scale." In Great Ormond Street Hospital Conference. BMJ Publishing Group Ltd and Royal College of Paediatrics and Child Health, 2017. http://dx.doi.org/10.1136/archdischild-2017-084620.57.
Full textCao, Yi, Christian Ritz, and Raad Raad. "How much longer to go? The influence of waiting time and progress indicators on quality of experience for mobile visual search applied to print media." In 2013 Fifth International Workshop on Quality of Multimedia Experience (QoMEX). IEEE, 2013. http://dx.doi.org/10.1109/qomex.2013.6603220.
Full textIn, Sung-ho, Eun-ju Seo, and Jung-hoon Kim. "Influence of Negative Waiting Experience on Exit Intention in Plastic Surgery Tourism: Moderating Effect of Negative Emotional Response." In 10th International Workshop on Business 2016. Global Vision School Publication, 2016. http://dx.doi.org/10.21742/asehl.2016.3.20.
Full textYuan, Enpeng, and Pascal Van Hentenryck. "Real-Time Pricing Optimization for Ride-Hailing Quality of Service." In Thirtieth International Joint Conference on Artificial Intelligence {IJCAI-21}. California: International Joint Conferences on Artificial Intelligence Organization, 2021. http://dx.doi.org/10.24963/ijcai.2021/515.
Full textReports on the topic "Experience of waiting"
Vasanth K, Pooja, and Dwaipayan Banerjee. Operations SOP: How to Organise COVID Vaccination for 200-Person Educational Institutions / Small Organisations. Indian Institute for Human Settlements, 2021. http://dx.doi.org/10.24943/opssop.072021.
Full textBaird, Natalie, Tanushree Bharat Shah, Ali Clacy, Dimitrios Gerontogiannis, Jay Mackenzie, David Nkansah, Jamie Quinn, Hector Spencer-Wood, Keren Thomson, and Andrew Wilson. maths inside Resource Suite with Interdisciplinary Learning Activities. University of Glasgow, February 2021. http://dx.doi.org/10.36399/gla.pubs.234071.
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