Dissertations / Theses: 'ERP implementation projects'

1

Bidgood, Sinead, and Andrea Meles. "A Hybrid Project Management Approach: Bridging Theory and Practice in ERP Implementation Projects." Thesis, Umeå universitet, Företagsekonomi, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-144299.

Full text

Abstract:

The use of efficient information systems and technology has not only become a source of competitive advantage, but also a threshold criterion for organizational survival. In response, many organizations are utilizing Enterprise Resource Planning (ERP) systems (Baykasoglu and Gölcük, 2017, p. 256). ERP systems are software packages that integrate, centralize and automate a company’s information and commercial operations, regardless of the company’s size, diversity or geographical dispersion (Parr & Shanks, 2000, p. 1). This thesis explores the use of hybrid project management approaches in the context of ERP implementation projects. Hybrid project management approach (PM) involves the blending of traditional and agile project management practices and principles. Although the use of a hybrid PM approach has appeared in research and seems to be utilized in practice, minimal empirical findings have been confirmed due to the infancy of the research topic. Emerging literature emphasizes the importance of context making the point that no single PM approach can be suggested as a “universal best practice” (Highsmith, 2009, p. 23; Leybourne, 2009, p. 524). The ongoing debate between academics and practitioners involves the choice of the PM approach that would lead to maximizing project benefits and achieving project success. Hybrid approaches are becoming increasingly popular as a way of answering the common paradox between flexibility (agile approaches) and structure (traditional approaches). The study was guided by the following research question: How are traditional and agile project management approaches blended in ERP implementation projects and what are the associated impacts? There is very limited research investigating the use of a hybrid project management approach for this type of projects. This study aimed to contribute to the research field, providing new insight to drive future research and useful implications for practitioners. Specifically, this study provides insight on how a hybrid approach is employed in practice, which principles and practices are used throughout the project lifecycle, the critical success factors, benefits, and challenges. Additionally, the factors that should be considered when determining the project management approach for ERP implementation projects are investigated. The findings were supported by the development of a framework and suggestions for future research. Six in-depth semi-structured interviews with industry experts were conducted to gain insight on their opinions and experience in this specific context. Secondary data was collected, utilizing company documents and websites to support the findings. Following the exploratory purpose of this research and the underlying research question, the qualitative data analysis deployed a combination of a template approach and inspired grounded theory as an analytical tool. The data analysis approach utilized the development of themes a priori from the literature review, however the codes were generated directly through analyzing the collected primary data. Answering the research question, the study’s findings were reflected in a model, which also draws conclusions about how the various themes are related. In this framework, the critical success factors, such as the project team, project manager, and project planning, were considered important for using a hybrid project management approach, irrespective if the project management approach is more predominantly traditional, agile or an even combination. An assessment criterion is provided, to determine the best suited project management approach, including client, project manager and team, project specific, and external factors. The most important and used traditional and agile practices were then identified throughout the implementation phases. Finally, the benefits and challenges of using a hybrid PM approach for ERP implementation projects were outlined.

APA, Harvard, Vancouver, ISO, and other styles

2

Plotnikova, Svetlana. "Applying PRINCE2 project management disciplines to address key risks in ERP System Implementation Projects." Thesis, Stellenbosch : University of Stellenbosch, 2007. http://hdl.handle.net/10019.1/3474.

Full text

Abstract:

Thesis (MAcc (Accountancy))--University of Stellenbosch, 2007.
The successful implementation of an Enterprise Resource Planning (ERP) System can help an organisation to redefine its business processes and enhance its competitive advantage. An ERP System Implementation is a transformation project, which changes the way an organisation thinks and acts about its business. An ERP System implementation is also a complex endeavour, and as such, it requires rigorous risk management. The understanding and management of risks relevant to ERP System Implementation Projects are critical in order to ensure that the project delivers on its objectives within the specified budget and timelines, and eventually realises the envisaged business benefits. The purpose of this study is to discuss how key risks relevant to ERP System Implementation Projects could be addressed by applying project management disciplines derived from the PRINCE2 (PRojects IN Controlled Environment) project management methodology. This methodology was developed by the Office of Government Commerce in the United Kingdom. This study also provides a framework that could be applied at the outset and during an ERP System Implementation Project by business management, to understand the risks (“what could go wrong?”) and project management disciplines that should be applied to address these risks (“what must go right?”). This framework was derived by: • Identifying key risks relevant to ERP System Implementation Projects; • Mapping these key risks onto SAP Implementation phases to highlight where these risks could materialise in the SAP Implementation process; • Then mapping these key risks across PRINCE2 project management processes and SAP Implementation phases by creating the SAP Implementation Key Risks Map; and finally • Providing a detailed description of how to apply PRINCE2 project management disciplines to address each risk in the SAP Implementation Key Risks Map.

APA, Harvard, Vancouver, ISO, and other styles

3

Urwin, Gerry. "Learning from complex information systems implementation : case studies in ERP projects." Thesis, Henley Business School, 2002. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.268860.

Full text

APA, Harvard, Vancouver, ISO, and other styles

4

Miterev, Maksim, and Ruxandra Nedelcu. "The Nature of the Relationship between Project Complexity and Project Delay : Case study of ERP system implementation projects." Thesis, Umeå universitet, Handelshögskolan vid Umeå universitet (USBE), 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-51701.

Full text

Abstract:

In the context of a growing social complexification, projects have evolved in the pastdecades from simple endeavours to complex and uncertain undertakings. Consequently,project complexity has emerged as an important research direction, and recently severalproject complexity frameworks have been suggested. However, little research has beendone in this area and there has been no study on the relationship of project complexity,in its holistic sense, and the risk of delay. Therefore, the study investigates the intricaterelationship between project complexity and project delay. The research is conducted inthe context of Enterprise Resource Planning system (ERP) implementation projects,which are inherently complex and often record delays. The study has a qualitative nature and adopts an inductive approach. Nine ERPimplementationprojects have been studied in order to answer the research question.Several sources of evidence (semi-structured interviews and questionnaires) have beenutilized to ensure the credibility of the research findings through triangulation. The study contributes to the research field by verifying and augmenting the existingframeworks on reasons for project delay, complexity categories and their interplay. Itwas identified that complexity in a holistic sense represents a necessary condition forproject delay. Moreover, the study showed that although ERP projects are oftenconsidered to be technically complex, their complexity stems mainly from ‘subjective’(or perceived) and ‘uncertainty’ complexity dimensions. Finally, the conceptual modelof Eden et al. (2005) was modified to reflect the findings of the study.

APA, Harvard, Vancouver, ISO, and other styles

5

Koch, Ondřej. "The role of assurance within project management standards." Master's thesis, Vysoká škola ekonomická v Praze, 2016. http://www.nusl.cz/ntk/nusl-203864.

Full text

Abstract:

The thesis is focused on the role of assurance within project management standards. Firstly, the theoretical role of assurance was established based on the performed research. Three main areas of interest have been identified: Assurance over business, the project itself and the product. The role established in the theoretical part of the work was subsequently compared to information systems development methodologies and project management standards. From the comparison with AUP, Scrum and FDD methodologies, it seems that the better assurance is defined, the longer the feedback cycle is. During the comparison with the three most widespread project management standards - IPMA, PRINCE2 and PMBOK - various areas have been identified where these are not fully compliant with the theoretical role of assurance. Additions to IPMA and PMBOK have been created to support the compliance with the theoretically established role of assurance, fulfilling the objective set for the practical part of the work and providing benefits to IT project management professionals that struggle to deliver quality products while following one of the aforementioned standards.

APA, Harvard, Vancouver, ISO, and other styles

6

Yazdani, Rashvanlouei Kourosh [Verfasser], Rainer [Gutachter] Thome, and Axel [Gutachter] Winkelmann. "Developing a Framework for International Projects of ERP Implementation / Kourosh Yazdani Rashvanlouei ; Gutachter: Rainer Thome, Axel Winkelmann." Würzburg : Universität Würzburg, 2017. http://d-nb.info/1142114368/34.

Full text

APA, Harvard, Vancouver, ISO, and other styles

7

Vecchia, Aldiocir Francisco Dalla. "SISTEMAS ERP: A GESTÃO DO PROCESSO DE IMPLANTAÇÃO EM UNIVERSIDADE PÚBLICA." Universidade Federal de Santa Maria, 2011. http://repositorio.ufsm.br/handle/1/8173.

Full text

Abstract:

Public institutions, more specifically public universities, require considerable changes in management and administration. For this changes may be implemented, the incorporation of new technology and integrated systems is essential to support the proposed changes. The decision to modernize the processes must be aligned with the desire of the steering committee to provide a Project which facilitates the proposed improvements, besides being prepared to overcome all obstacles that will appear, proposing an unconditional support to face that the necessary changes being implemented, independent of the resistance and obstacles. The methodology proposed by this dissertation is based on the approach to management the organizational changes and in the methodologies of information system implementation. As a result, it s proposed a model to manage the implementation of Enterprise Resource Planning System (ERP) in public universities, having as a premise to provide mechanisms to manage the changes resulting from the implementation of ERP projects, which aim to increase the success of these projects and create indicators that can measure the gains obtained by the institution with the adoption of these systems. For each one of the 26 steps proposed in the model, are defined assumptions, resources, outputs and evidences of delivery.
As instituições públicas, mais especificamente as universidades públicas, passam por profundas mudanças na gestão e administração. Para que estas mudanças possam ser realizadas, a incorporação de novas tecnologias e sistemas integrados é essencial para suportar as mudanças propostas. A decisão de modernizar os processos deve estar alinhada com o desejo da alta administração em prover um projeto que viabilize as melhorias propostas, além de estar preparada para superar todos os obstáculos que irão surgir, dando assim, o apoio incondicional para que as mudanças necessárias sejam implementadas, independentes das resistências e entraves. A metodologia proposta por esta dissertação fundamenta-se na abordagem da gestão nas mudanças organizacionais e nas metologias de implantação de sistemas de informação. Como resultado é proposto um modelo para conduzir a implantação de Sistema Enterprise Resource Planning (ERP) em universidades públicas, tendo como premissa prover mecanismos para gerir as mudanças decorrentes da implementação de projetos de ERP, na qual objetivam aumentar o sucesso destes projetos e criar indicadores que possam medir os ganhos obtidos pela instituição com a adoção destes sistemas. Para cada uma das 26 etapas propostas no modelo são definidas as premissas, recursos necessários, produtos gerados e evidências de entrega.

APA, Harvard, Vancouver, ISO, and other styles

8

Carvalho, Julio Cesar Gusmão. "Análise episódica sobre um projeto de atualização de ERP em um operador logístico: levantamento das principais lições aprendidas segundo a perspectiva de participantes-chave." Universidade Federal Fluminense, 2014. https://app.uff.br/riuff/handle/1/848.

Full text

Abstract:

Submitted by Marcia Silva (marcia@latec.uff.br) on 2015-10-28T16:01:24Z No. of bitstreams: 1 Dissert JULIO CESAR GUSMÃO.pdf: 1702527 bytes, checksum: e46270c819970efde18b340d5c8e5ac5 (MD5)
Made available in DSpace on 2015-10-28T16:01:24Z (GMT). No. of bitstreams: 1 Dissert JULIO CESAR GUSMÃO.pdf: 1702527 bytes, checksum: e46270c819970efde18b340d5c8e5ac5 (MD5) Previous issue date: 2014-12-18
De forma geral, a ambiência dos projetos complexos é repleta de problemas, tanto de ordem técnica, quanto gerencial e comportamental. Os projetos de ERP, em especial, são empreendimentos igualmente complexos, nos quais empresas contratantes e fornecedoras precisam estar intimamente alinhadas visando à minimização das não conformidades e a majoração das chances de sucesso da iniciativa. O presente estudo, analisa por meio de uma pesquisa episódica em um projeto de atualização de ERP realizado em um operador logístico, ocorrido entre Fevereiro e Novembro de 2013. O estudo tem como objetivo compreender, sob o prisma de participantes-chave do referido projeto, os pontos críticos e as lições aprendidas nesse empreendimento. Em termos teóricos, o estudo está amparado por revisão da literatura sobre boas práticas de gerenciamento de projetos e projetos de implantação e manutenção de ERP. Como resultados esperados, almeja-se o levantamento das principais lições aprendidas nesse projeto, de forma a contribuir para o avanço da literatura específica de projetos de manutenção ERP, assim como apoiar gerentes de projetos para a condução exitosa de projetos futuros.
Overall, the ambience of complex projects is fraught with problems, both technical, as managerial and behavioral. ERP projects, in particular, are equally complex projects in which contractors and suppliers need to be closely aligned in order to minimize nonconformities and to increase the chances of success of the initiative. This study examines via an episodic research a project update ERP realized in a logistics operator, occurred between February and November 2013. The study aims to understand from the perspective of key participants of this project, critical points and the lessons learned from this enterprise. Theoretically, the study is supported by literature review of best practice project management and project implementation and maintenance of ERP. As expected results, we aimed to survey the principal lessons learned from this project, in order to contribute to the advancement of literature specific to ERP maintenance projects as well as supporting project managers for the successful conduct of future projects.

APA, Harvard, Vancouver, ISO, and other styles

9

Bayir, Arzu, and Bhavya Shetty. "EVALUATING THE IMPORTANCE OF A STRUCTURED METHODOLOGY BY MANAGEMENT OF CRITICAL RISK/FAILURE FACTORS IN ERP IMPLEMENTATION." Thesis, Mälardalens högskola, Akademin för hållbar samhälls- och teknikutveckling, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-13179.

Full text

Abstract:

Studies in recent years have revealed the challenges involved in deploying ERP solutions due to its complexity. Before attempting to implement ERP systems, it is essential to study various aspects such as project management, training, and change management in detail to manage the associated risks. When an ERP project is undertaken with insufficient planning, it may result in failure to integrate business processes and in substantial financial loss. Research has been pursued to identify critical risk/failure factors that may arise during implementation and the measures that should be taken to manage them. However, there is lack of research in identifying the management of critical risk/failure factor using a structured methodology. This raises a question of ‘can a structured methodology identify and manage critical risk/failure factors and support deploying ERP solutions with a better quality?’ A study of Microsoft Sure Step Methodology is performed to identify critical risk/failure factors that frequently occur during ERP implementation. These factors are derived from 8 articles. On determining critical risk/failure factors, we investigated if Sure Step methodology likely contains procedures that approach these factors.

APA, Harvard, Vancouver, ISO, and other styles

10

Souček, Luboš. "Implementace ERP řešení v podnikovém prostředí." Master's thesis, Vysoká škola ekonomická v Praze, 2015. http://www.nusl.cz/ntk/nusl-193934.

Full text

Abstract:

The diploma thesis focuses on implementation of ERP solution produced by SAP, especially on implementation methodology and project definition, in a company environment. The main aim of this thesis is to devise methodology based on ASAP methodology using experience from previous projects of the company I work for. This company specializes in software implementation. This text reveals phases of a project in great details, defines it and describes implementation methodology including outputs and aims. The text also includes a brief description of not only ERP system, but also SAP HANA system. SAP HANA (at the time of writing this text) is an innovative product. Finally, SAP HANA installation is briefly described along with ERP, considering the previously created methodology.

APA, Harvard, Vancouver, ISO, and other styles

11

Andersson, Mari-Louise. "Securing an ERP Implementation." Thesis, Växjö University, School of Mathematics and Systems Engineering, 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:vxu:diva-1882.

Full text

Abstract:

An implementation project of an ERP system results in large changes. Organizations

that face an ERP implementation project have several risks to

consider in order to avoid problems that cause failures. The purpose of

this research is to extend existing models and create a method for implementation

of ERP systems. The method has then been employed to an

ongoing project at the department of Procurement and Supply at Ericsson

Mobile Platforms in Lund. Objectives for the research are to consider

which implementation strategy can be used and how an organization can

minimize risks.

The research approach and methodology is influenced by the qualitative

research method since it was necessary to gather qualitative facts instead

of quantitative facts. Included is also a case study due to the research is

executed within Ericsson Mobile Platforms in Lund.

There are two main opposite implementation strategies, Big Bang and

Step-by-Step. The choice of implementation strategy depends on number

of factors like the size of the organizations, complexity and resources.

A method of ERP implementation has been put forward as a result of the

integrated models. The method includes an overall model and a check list.

Risk identification is a problem that many implementation project faces, a

way to solve this is to make a careful risk analysis, a risk matirx with several

identified risks are putted forward throughout this study.

APA, Harvard, Vancouver, ISO, and other styles

12

Skálová, Terézia. "Implementace ERP systému s využitím projektové metodiky PRINCE2." Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2017. http://www.nusl.cz/ntk/nusl-319398.

Full text

Abstract:

Diploma thesis is focused on the PRINCE2 methodology, which has been developed based on the needs of the British government for project management and after that it is applied to the needs of a private Czech company. There are described the basic features of the methodology, which are major benefits for the project management. On practical preparation is demonstrated the possibility of adapting the methodology on a practical elaboration to the specifics of a certain project and there are attached the drawn up project documents.

APA, Harvard, Vancouver, ISO, and other styles

13

Forejtek, Michal. "Návrh projektu zavedení ERP systému ve vybrané společnosti." Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2014. http://www.nusl.cz/ntk/nusl-224394.

Full text

Abstract:

The thesis deals with the application of the project management during the implementation of the ERP system Microsoft Dynamics AX in a selected company. First part of the thesis focuses on the theoretical knowledge of this area. Second part of the thesis is an analysis of the current state of the chosen company. The third main part responses to detected problems with the information system, based on previous analysis and using the methods of the project management.

APA, Harvard, Vancouver, ISO, and other styles

14

Juřík, Vlastimil. "Implementace leasingového řešení do ERP Microsoft Dynamics Navision." Master's thesis, Vysoká škola ekonomická v Praze, 2015. http://www.nusl.cz/ntk/nusl-201659.

Full text

Abstract:

This master's thesis delivers a comprehensive view at leasing business processes running in small and medium-sized leasing companies including the feasibility of their support through an imple-mentation of leasing application software. The first objective of this thesis is the design of an application software system, which will cover general leasing process in small and medium-sized leasing companies for the purpose of development packaged application software system suitable for implementation into small and medium-sized leasing companies. The second objective is a design of a specific implementation of a software system defined in previous objective of thesis. The design of an implementation is based on Microsoft Dynamics Sure Step project management methodology, which was adapted for the purpose of implementation of designed leasing application software into medium-sized leasing company. The first part of the thesis introduces basic concepts occurring throughout whole thesis for a clear understanding of the purpose of the practical work and its processing. The second part describes the Microsoft Dynamics platform as a variety of business software tools suitable for departmental development of leasing solution. This platform includes project management methodology suitable for the business software tools. The third part contains a design of an application software covering general leasing process. The fourth part describes the design of a specific implementation of a leasing application software system defined in previous part of thesis into medium-sized leasing company.

APA, Harvard, Vancouver, ISO, and other styles

15

Miškaříková, Andrea. "Implementace ERP systému s využitím metod projektového managementu." Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2016. http://www.nusl.cz/ntk/nusl-240799.

Full text

Abstract:

The master´s thesis deals with implementation of ERP system in the company using project management methods. The theoretical part is focused on the most important areas of project management and the essence of ERP systems. Afterwards there are carried out strategic analysis of the company. The main part of thesis contains the specific proposal of project of implementation of ERP system which includes risk analysis, time analysis and budgeting.

APA, Harvard, Vancouver, ISO, and other styles

16

Carvalho, Sandro Seibt. "An analysis of critical success factors in ERP implementation." reponame:Repositório Institucional do FGV, 2011. http://hdl.handle.net/10438/8536.

Full text

Abstract:

Submitted by Cristiane Shirayama (cristiane.shirayama@fgv.br) on 2011-08-20T18:09:00Z No. of bitstreams: 1 DISSERT_SANDRO SEIBT CARVALHO.pdf: 549630 bytes, checksum: ed8ea6691b195c93f3d92aa0e373040d (MD5)
Approved for entry into archive by Gisele Isaura Hannickel (gisele.hannickel@fgv.br) on 2011-08-22T12:12:10Z (GMT) No. of bitstreams: 1 DISSERT_SANDRO SEIBT CARVALHO.pdf: 549630 bytes, checksum: ed8ea6691b195c93f3d92aa0e373040d (MD5)
Approved for entry into archive by Gisele Isaura Hannickel (gisele.hannickel@fgv.br) on 2011-08-22T12:25:13Z (GMT) No. of bitstreams: 1 DISSERT_SANDRO SEIBT CARVALHO.pdf: 549630 bytes, checksum: ed8ea6691b195c93f3d92aa0e373040d (MD5)
Made available in DSpace on 2011-08-22T12:28:01Z (GMT). No. of bitstreams: 1 DISSERT_SANDRO SEIBT CARVALHO.pdf: 549630 bytes, checksum: ed8ea6691b195c93f3d92aa0e373040d (MD5) Previous issue date: 2011-05-05
Essa tese foca em diferentes perspectivas sobre CSF (Fatores Críticos de Sucess) em implementações de ERP (Enterprise Resource Planning). A literatura atual foca nos CSF sob o ponto de vista da alta gerência da organização e classifica esses CSF baseado nessa visão. Essa tese irá apresentar a visão do time de implementação de ERP sob os principais CSF e irá utilizar um estudo de caso para avaliar se a alta gerência e o time de implementação compartilham a mesma visão. Além disso ess tese irá propor uma relação entre o sucesso na implementação de ERP e os CSF pesquisados, usando o método PLS (Partial Least Squares) para analisar as respostas do time de implementação a um questionário desenvolvido para medir sucesso na implementação de ERP.

APA, Harvard, Vancouver, ISO, and other styles

17

Ahlberg, Johan, and Amanda Araskog. "Projektmodell för införande av affärssystem : Ett konsultbolags implementeringsprocess i tjänsteföretag." Thesis, Linköping University, Linköping University, Department of Management and Engineering, 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-18533.

Full text

Abstract:

Companies acquiring ERP systems are often dissatisfied with the project and therefore consultancy firms wish to make use of project models in order to achieve success in implementations. Since research on ERP implementations in service companies is limited, there is a need for mapping of critical activities in implementation projects in this line of business. Under these premises, the purpose of our master thesis is to develop a model for implementation of ERP systems, specified in activities, which can be used by mid-sized consultancy firms with mid-sized qualified service companies as customers.

A literature study including project models, modern models and methodologies for ERP implementation, commonly existent activities, success factors and system development methods was carried out. Starting out with this, a theoretical model for ERP implementation was generated. In excess of this, a case study was conducted, where the implementation of the ERP system Microsoft Dynamics AX at the service company Eurostep, performed by the consultancy firm Medius, was studied. A comparative analysis was performed, where the theoretically deduced model of ERP implementation was complemented and revised.

The result of the master thesis is a consultancy model with four phases, with related activities, for ERP implementation in service companies. In order to fulfill the needs identified in the study, the model includes the following:

- Clear responsibility distribution

- Milestones as ending criteria

- Suitable ways of work within the phases

During the study the need for an anchoring and commitment process, and the need to consider the customer’s features, emerged. This can contribute to consultancy firms getting enough involvement in the project from their customers, which is important in order to achieve desired quality and to finish the project within the given time frame.

Företag som anskaffar affärssystem är ofta missnöjda med projektet och konsultbolag önskar därför använda sig av projektmodeller för att lyckas med införanden. Eftersom forskningen kring affärssysteminföranden i tjänsteföretag är begränsad, finns ett behov av kartläggning av kritiska aktiviteter i införandeprojekt hos denna typ av företag. Mot bakgrund av detta är syftet med vårt examensarbete att utveckla en modell för införande av affärssystem, konkretiserad i aktiviteter, som kan användas av medelstora konsultbolag med medelstora kvalificerade tjänsteföretag som kunder.

En litteraturstudie innefattande projektmodeller, moderna modeller och metodiker för affärssystemimplementering, vanligt förekommande aktiviteter, framgångsfaktorer och systemutvecklingsmetoder genomfördes. Med utgångspunkt i denna togs en teoretisk modell för affärssysteminföranden fram. Utöver detta gjordes en fallstudie där implementeringen av affärssystemet Microsoft Dynamics AX hos tjänsteföretaget Eurostep, som genomförs av konsultbolaget Medius, studerades. En komparativ analys genomfördes av det studerade fallet, där den teoretiskt framtagna modellen för affärssysteminförande kompletterades och reviderades.

Resultatet av examensarbetet är en konsultmodell med fyra faser, med tillhörande aktiviteter, för affärssysteminförande i tjänsteföretag. För att uppfylla de i studien identifierade kraven inkluderar modellen följande:

- Tydlig ansvarsfördelning

- Milstolpar i form av avslutskriterier

- Lämpligt arbetssätt inom faserna

Under studien framkom att en förankrings- och engagemangsprocess behövs, samt att hänsyn behöver tas till kundens egenskaper. Detta för att konsultbolag ska få sina kunder tillräckligt involverade i projektet, vilket är viktigt för att nå önskvärd kvalitet och för att kunna slutföra projektet inom dess givna tidsramar.

APA, Harvard, Vancouver, ISO, and other styles

18

Mannini, Paulo. "Métodos e recursos de análise de riscos para projetos de implantação de ERP influenciados por incertezas sazonais." Universidade de São Paulo, 2018. http://www.teses.usp.br/teses/disponiveis/100/100131/tde-20092018-132916/.

Full text

Abstract:

O gerenciamento dos riscos constitui um dos pontos fundamentais para o sucesso de projetos de implantação de um Enterprise Resource Planning - Sistema Integrado de Gestão (ERP), visto que são trabalhos complexos com grandes investimentos, longos períodos e alto risco. Um aspecto que influencia significativamente os projetos e que deveria ser considerado na análise de riscos é a sazonalidade, apesar de ser pouco abordado na literatura. Neste sentido, este trabalho tem como objetivo identificar e analisar os métodos e recursos de análise de riscos mais adequados para projetos de implantação de ERP influenciados por incertezas sazonais. No contexto desse trabalho, entende-se por incertezas sazonais como incertezas que ocorrem em determinados períodos do ano, enquanto que a probabilidade de ocorrência será diferente nesses períodos em relação aos outros períodos do ano. Para alcançar o objetivo, esse trabalho foi dividido em quatro partes. A primeira delas é a Revisão Sistemática da Literatura (RSL), que foi realizada para identificar métodos recentemente utilizados por pesquisas da literatura para analisar riscos em projetos. Posteriormente, com os trabalhos selecionados na RSL, foi realizada uma análise de conteúdo semântica para decompor os métodos identificados em recursos de análise de riscos. O grau de importância dos recursos de análise de riscos para os projetos de implantação de ERP influenciados por incertezas sazonais foi validado através da técnica Delphi, com o apoio de especialistas em gerenciamento de projetos. A técnica Delphi foi realizada em duas rodadas que duraram aproximadamente 30 dias cada uma, finalizando a segunda rodada com uma concordância forte entre as opiniões entre 16 participantes, calculada através do coeficiente de concordância W de Kendall. Por fim, as informações obtidas com a técnica Delphi permitiram também priorizar dos métodos de análise de riscos para esses tipos de projetos. O resultado obtido com esta pesquisa foi a identificação de seis métodos e oito recursos mais adequados para analisar riscos em projetos de implantação de ERP influenciados por incertezas sazonais. Destaca-se dentre os métodos de análise de riscos mais adequados o método Matriz de Probabilidade e Impacto, pois foi identificado na literatura utilizando recursos \"Análise de probabilidade e impacto\", \"Matriz de probabilidade e impacto\" e \"Riscos categorizados por fase do projeto\", classificados como muito importantes para analisar riscos nesses tipos de projetos. Também foram analisadas, separadamente, as importâncias atribuídas aos recursos de análise de riscos pelos grupos de participantes do painel Delphi, formados por Profissionais de Projetos e Profissionais de Diretoria. Dentre os seis métodos de análise de riscos mais adequados para projetos de implantação de ERP influenciados por incertezas sazonais, três métodos não são tradicionais na área de gerenciamento de riscos em projetos, o que contribui para profissionais e pesquisadores passem a conhecer e considerar tais métodos nesses tipos de projetos
Risk management is one of the key points for the success of Enterprise Resource Planning (ERP) implementation projects, since they are complex jobs with large investments, long periods and high risk. One aspect that significantly influences the projects and that should be considered in the risk analysis is the seasonality, although it has been low discussed in the literature. In this respect, this work aims to identify and analyze the most suitable resources risk analysis methods and resources for ERP implementation projects influenced by seasonal uncertainties. In the context of this work, seasonal uncertainties mean uncertainties taking place at certain times of the year, while the probability of appearance will be different from these periods to others. To reach the goal, this work was divided into four parts. The first of these is the Systematic Review of Literature, which was carried out to identify methods used recently in literature researches to analyze risks in projects. Subsequently, with the selected papers in the RSL, a semantic content analysis was performed to decompose the methods identified in risk analysis resources. The importance degree of the risk analysis resources to the ERP implementation projects influenced by seasonal uncertainties was validated through the Delphi technique, with the support of project management specialists. The Delphi technique was performed in two rounds that lasted approximately 30 days each, finishing the second round with a high agreement of opinions among 16 participants, calculated through the coefficient of agreement W of Kendall. Finally, the information obtained with the Delphi technique also allowed to prioritize the risk analysis methods for these types of projects. The result obtained with this research was the identification of six most suitable methods and eight most suitable resources to analyze risks in ERP implementation projects influenced by seasonal uncertainties. Among the most adequate risk analysis methods, the Probability and Impact Matrix method was a highlight, as it was identified in the literature using resources like \"Probability and impact analysis\", \"Probability and impact matrix\" and \"Risks categorized by project phase\", classified as very important to analyze risks in these types of projects. It was also analyzed, separately, the importance given to the risk analysis resources by the Delphi panel participants, formed by Project Professionals and Directing Professionals. Among the six most suitable risk analysis methods for ERP implementation projects influenced by seasonal uncertainties, three methods are not traditional in the project risk management area, which contributes to professionals and researchers to know and consider such methods in these types of projects

APA, Harvard, Vancouver, ISO, and other styles

19

Bergamaschi, Sidnei. "Um estudo sobre projetos de implementação de sistemas para gestão empresarial." Universidade de São Paulo, 1999. http://www.teses.usp.br/teses/disponiveis/12/12133/tde-27122003-224740/.

Full text

Abstract:

Este trabalho de pesquisa, organizado sob a forma de uma Dissertação de Mestrado em Administração, estuda os fatores envolvidos na implementação de pacotes de software para gestão empresarial, ou sistemas ERP Enterprise Resources Planning no contexto de empresas usuárias desse tipo de sistema. Além de uma pesquisa, este trabalho também é composto por uma revisão bibliográfica sobre os principais assuntos abordados, tais como: pacotes de software para gestão empresarial; administração de projetos; fatores críticos de sucesso em projetos; redesenho de processos de negócios; e adoção de novas tecnologias. Para a execução da pesquisa, foi realizado um survey com uma amostra formada por 43 empresas, no Brasil, que já tivesse implementado ou estivesse em um projeto de implementação de algum pacote de software ERP. Os resultados obtidos com a análise dos dados buscam traçar um quadro sobre os projetos de implementação de pacotes de software para gestão empresarial no Brasil, além de estabelecer a existência ou não de relações entre alguns fatores, considerados críticos nesse tipo de projeto, e o sucesso dos projetos.
This research, organized under the form of a Mastership Dissertation in Business Administration, studies the factors involved in the implementation of ERP Enterprise Resources Planning systems, in the context of companies that use that sort of system. Besides a research, this essay is also composed by a bibliographical revision on the main approached subjects, such as: integrated software packages for business management; project management; critical success factors in projects; BPR business process reengineering; and adoption of new technologies. For the execution of the research, a survey was accomplished with a sample formed by 43 companies in Brazil, that had already implemented or it was in an implementation project of some ERP software. The results obtained with the analysis of the data outline a chart on the projects of ERP software implementation in Brazil, besides establishing the existence or not of relationships among some factors, considered critical in that project, and the success of the projects.

APA, Harvard, Vancouver, ISO, and other styles

20

Kočí, Martin. "Studie softwarové podpory výrobních procesů." Master's thesis, Vysoké učení technické v Brně. Fakulta strojního inženýrství, 2016. http://www.nusl.cz/ntk/nusl-241856.

Full text

Abstract:

Thesis „Study of software support of the production processes deals with the issue of the deployment of a particular enterprise information system from the point of view of the project management. The main aim is to design the project solving the implementation of a new integrated control system with the use of IT products.

APA, Harvard, Vancouver, ISO, and other styles

21

Vodička, Jakub. "Kritické faktory implementace ERP systému pro výrobce průmyslových těsnění." Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2017. http://www.nusl.cz/ntk/nusl-317096.

Full text

Abstract:

Thesis deals with design and integration of enterprise information system in a manufacturing company. Main part of this work is to design a detailed plan of implementation including identification of critical factors and ensure the prerequisites for system operation. The outcome of this work is to create the asset for both sides of contractual relationship.

APA, Harvard, Vancouver, ISO, and other styles

22

Bill, Štěpán. "Kritické faktory implementace ERP systému pro řízení vzdělávání pracovníků ve společnosti HELLA AUTOTECHNIK NOVA, s.r.o." Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2015. http://www.nusl.cz/ntk/nusl-224883.

Full text

Abstract:

The aim of this thesis is to compile a manual guide for choosing an appropriate information system to support the company e-learning process. I solved this particular problem by conducting both the analysis of the company and of the current trends in e-learning applications. I also assessed the existing situation and determined system requirements of the company. By carrying out my own survey I found out that implementing the optimal software helps to educate employees more effectively and brings savings and potential profits for the whole firm. The outcome of the thesis is a set of recommendations for the right choice of e-learning software as well as critical factors for the e-learning implementation project.

APA, Harvard, Vancouver, ISO, and other styles

23

Papageorgiou, Sofronis. "Critical Success Factors in ERP Systems Implementations in the Cypriot Public Sector." Thesis, Umeå University, Umeå School of Business, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-18490.

Full text

Abstract:

One of the major advancements in the IT industry during the 1990s was the development of Enterprise Resource Planning (ERP) systems. Beyond the high costs and significant amount of effort needed to implement such a system, the possible benefits for the organization in achieving more efficient operations and improving its competitive stance in the competitive business environment have been undoubted.

The high failure rates of ERP systems implementations (Soh et al., 2000; Willis and Willis-Brown; 2002) have paved the way for a chase from both academicians and practitioners to understand and pinpoint the critical success factors that positively impact this type of projects’ success.

Research has been done for ERP implementations in numerous environments but there is a serious gap in the literature regarding implementations in the Cypriot context. Furthermore, after the island’s accession to the European Union (EU) in 2004, the need for the governmental sector to harmonize its systems and processes according to EU directives and to provide efficient services through transparent processes to citizens of Cyprus urged public organizations to proceed with the adoption of ERP systems to serve these purposes from both technological and business aspects.

This thesis aims to investigate the critical success factors that foster the successful rollout of ERP implementation projects in Cypriot public sector organizations. From the literature review a research proposition is devised through the development of a theoretical framework consisting of 10 critical success factors. These factors are examined in the specific project environment and their applicability and impact in successful implementations is determined.

A qualitative approach has been followed, through a multiple-case study in three Cypriot public sector organizations, by conducting a set of 9 semi-structured interviews and analyzing the results to determine the theoretical framework’s fit in the particular context and furthermore to determine the criteria which are used to determine ERP implementation success in the specific projects.

The results of the study indicate that project success is evaluated solely based on three criteria; time, cost and quality. In addition, 9 out of the 10 factors of the theoretical framework appear to be critical for implementation success.

APA, Harvard, Vancouver, ISO, and other styles

24

Saghede, Charlotte, and Emilia Weghammar. "Kritiska framgångsfaktorer att beakta för ett lyckat affärssystemsprojekt." Thesis, Halmstad University, School of Business and Engineering (SET), 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-4678.

Full text

Abstract:

Affärssystem är en växande marknad och en självklarhet för många företag idag. Ett affärssystem kan medföra många fördelar, bland annat kortare ledtider, ökad datakvalitet och effektivare processer. För att genomföra ett så lyckat affärssystemsprojekt som möjligt behöver företag ta vissa faktorer i beaktning. Dessa faktorer kallas kritiska framgångsfaktorer. Denna studie behandlar sju kritiska framgångsfaktorer i syfte att se hur dessa beaktats i praktiken. Framgångsfaktorerna är projektplanering, projektstyrning, användarinvolvering och utbildning, förändringsledning, stöd från ledningen, korrekt data och övervakning och mätning. Vi har kommit fram till dessa genom att studera vetenskapliga artiklar och böcker. Undersökningen har utförts med en kvalitativ ansats där intervjuer genomförts på två företag, med en representant från vardera projektgrupp, som nyligen implementerat ett affärssystem. Även användare av affärssystemet på respektive företag har intervjuats för att få deras synvinkel på affärssystemsprojektet. Resultatet av undersökningen visar på att inget av företagen medvetet har tagit kritiska framgångsfaktorer i beaktning vid deras affärssystemsprojekt. De har inte tänkt på kritiska framgångsfaktorer i den bemärkningen, men ändå tagit hänsyn till vissa av de punkter som vi identifierat i teorin. Den slutsats vi kan dra är att företag kan lyckas med affärssystemsprojekt även om de inte tagit alla kritiska framgångsfaktorer i beaktning.

ERP systems is a growing market and very important for many businesses today. An ERP system can bring many advantages, including shorter lead times, improved data quality and more efficient processes. In order to execute successful ERP projects businesses need to take certain factors into consideration. These factors are called critical success factors. This study addresses seven critical success factors in order to see if these are taken into consideration in a real project. The seven critical success factors are project planning, project management, user involvement and training, change management, top management support, accurate data and monitoring and measuring. We identified these by studying scientific papers and books. The study was conducted with a qualitative approach in which interviews were conducted in two companies, with one representative from each project team, which recently implemented an ERP system. Users of the ERP system at each company were also interviewed to obtain their view on the ERP project. The result of the study shows that none of the companies deliberately took the critical success factors into consideration in their ERP projects. The companies had not thought of critical success factors in those terms but they still took some of the points that we had identified in the theory into consideration. The conclusion is that companies can succeed in ERP projects, even if they don’t take all of the critical success factors into consideration.

APA, Harvard, Vancouver, ISO, and other styles

25

Kovařík, David. "Výběr a implementace informačního systému." Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2017. http://www.nusl.cz/ntk/nusl-318303.

Full text

Abstract:

The thesis focuses on the selection process and the implementation of the new information system (hereinafter "IS") in a manufacturing company. This is achieved by detailing characteristics of all individual phases and steps of the selection and implementation processes in the context of one appointed company. The characteristics analysis identifies key factors which need to be managed well by the company in order to accomplish a desired outcome. The thesis also includes a generic and coherent framework and it concludes with a comprehensive proposal which can be used as a tool for a successful selection and implementation of the new IS.

APA, Harvard, Vancouver, ISO, and other styles

26

Van, Eeden Joubert. "A generic business model and management information system for quick ERP implementation in a project-driven SME." Thesis, Stellenbosch : Stellenbosch University, 2002. http://hdl.handle.net/10019.1/52640.

Full text

Abstract:

Thesis (MScEng)--University of Stellenbosch, 2002.
ENGLISH ABSTRACT: A demand exists in SMEs to implement an ERP system to provide intime transaction and management information to the employees and management respectively. The reason for this study developed from problems experienced in the past with ERP implementations. As a first step, a generic business model for project management in an SME was developed. This business model is based mainly on the PMBOK. Experienced project management consultants provided inputs for the business model. CAE accepted the business model after a few reviews. The business model was implemented in CAE and the employees trained to perform their daily tasks on Omuzik by using the processes suggested by the business model. The five main processes in the project management business model are Initiating, Planning, Executing, Controlling and Closing. The model is complete with inputs to the processes and the resulting outputs from them. The business model was implemented on Omuzik, and comments were included with every business process. Reports for project management were developed to provide in the information requirements of the project managers. The reports developed and deployed aim at providing detail and summary information to assist project managers in performing project control. The reports were developed and implemented and are currently used by the CAE project managers. The project management business model and reports fit into the bigger project for the complete enterprise with great success. The bigger project has completed the templates and is ready for the first fast implementation where the methodology will be tested.
AFRIKAANSE OPSOMMING: 'n Behoefte bestaan by kleinsakeondernemings om ERP-stelsels te implementeer om in hulle intydse inligtingsbehoeftes vir transaksieinligting aan werknemers en bestuursinligting aan bestuur te voorsien. Die rede vir hierdie studie het ontwikkel uit die probleme wat in die verlede met ERP-implementerings ondervind is. As 'n eerste stap is 'n generiese besigheidsmodel vir projekbestuur in 'n kleinsakeonderneming ontwikkel. Die besigheidsmodel is hoofsaaklik op die PMBOK gebaseer. Ervare projekbestuur konsultante het insette gelewer vir die besigheidsmodel. CAE het die besigheidsmodel ná 'n paar hersienings aanvaar. Die besigheidsmodel is geïmplementeer, en die werknemers is opgelei om in hulle daaglikse werk Omuzik vir die voorgestelde besigheidsmodelprosesse te gebruik. Die vyf hoofprosesse in die projekbestuur-besigheidsmodel is Inisiasie, Beplanning, Uitvoer, Beheer en Afsluiting. Die model is afgehandel met insette vir die prosesse en die resulterende uitsette daarvan. Die besigheidsmodel is op Omuzik geïmplementeer, en kommentaar is by elke proses ingesluit. Verslae vir projekbestuur is ontwikkel om in die inligtingsbehoeftes van die projekbestuurder te voorsien. Daar word beoog om met die verslae omvattende en samevattende inligting te voorsien aan projekbestuurders om projekbeheer te kan uitoefen. Die verslae is ontwikkel en geïmplementeer en word deur CAE-projekbestuurders gebruik. Die projekbestuur-besigheidsmodel en verslae pas met sukses in by die groter projek vir die totale onderneming. Die groter projek is in die proses om die model te verpak vir die eerste loodsprojek.

APA, Harvard, Vancouver, ISO, and other styles

27

Konopáč, Jiří. "Kritické faktory implementace informačního systému kategorie ERP ve společnosti KORA-VODOSTAVING." Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2015. http://www.nusl.cz/ntk/nusl-225096.

Full text

Abstract:

This thesis deals with the implementation of enterprise information system ERP in a construction company KORA-VODOSTAVING Ltd. In the first part, I briefly describe the theoretical framework and the background of the issue. The aim of the thesis is to reveal the critical factors and risks associated with the selection, implementation and operation of ERP system. The result of the thesis is not only the development of proposals to reduce the risks, but also time and economic evaluation of the project and my recommendations for the analyzed company.

APA, Harvard, Vancouver, ISO, and other styles

28

Scafutto, Stefenson Marcus Pinto. "O impacto da implantação de escritório de gerenciamento de projetos (EGP) nas organizações públicas: o caso da Polícia Federal." reponame:Repositório Institucional do FGV, 2013. http://hdl.handle.net/10438/12067.

Full text

Abstract:

Submitted by Stefenson Marcus Pinto Scafutto Scafutto (stefensonscafutto@yahoo.com.br) on 2014-09-23T16:37:15Z No. of bitstreams: 1 STEFENSON_SCAFUTTO_DISSERTACAO_APRESENTADA_EBAPE_OBTENCAO_GRAU_MESTRE .pdf: 1125868 bytes, checksum: 59152f790654bfa7e7909fba1d92414c (MD5)
Approved for entry into archive by Janete de Oliveira Feitosa (janete.feitosa@fgv.br) on 2014-09-26T12:57:03Z (GMT) No. of bitstreams: 1 STEFENSON_SCAFUTTO_DISSERTACAO_APRESENTADA_EBAPE_OBTENCAO_GRAU_MESTRE .pdf: 1125868 bytes, checksum: 59152f790654bfa7e7909fba1d92414c (MD5)
Approved for entry into archive by Marcia Bacha (marcia.bacha@fgv.br) on 2014-10-01T11:55:15Z (GMT) No. of bitstreams: 1 STEFENSON_SCAFUTTO_DISSERTACAO_APRESENTADA_EBAPE_OBTENCAO_GRAU_MESTRE .pdf: 1125868 bytes, checksum: 59152f790654bfa7e7909fba1d92414c (MD5)
Made available in DSpace on 2014-10-01T11:55:36Z (GMT). No. of bitstreams: 1 STEFENSON_SCAFUTTO_DISSERTACAO_APRESENTADA_EBAPE_OBTENCAO_GRAU_MESTRE .pdf: 1125868 bytes, checksum: 59152f790654bfa7e7909fba1d92414c (MD5) Previous issue date: 2013-12-18
In this research, to investigate the positive and negative effects perceived by project managers, members of the management offices and project sponsors after implantation of PMO of the Federal Police in Brazil. Argues that the implementation of EGP has been shown to be a critical success factor for public organizations because projects are structural changes aimed at organizational innovations. The research project employed qualitative methods in four study cases (Headquarters of the Federal Police in Brazil, Federal Police of Rio de Janeiro, Federal Police of São Paulo, Federal Police of Minas Gerais) using semi-structured interviews with the PMOs managers, sponsors and project managers. The foundings showed the positive and negative impacts, the difficulties as challenges of the PMO, as well as the traditional and basic services like the methodology development, trainning and reports distribuition to the high administration.
Este estudo teve por objetivo investigar os efeitos positivos e negativos percebidos pelos gerentes de projetos, membros dos escritórios de gerenciamento de projetos e patrocinadores após implantação do EGP na Polícia Federal do Brasil. Argumenta que a implantação de EGP tem se evidenciado como um fator crítico para o sucesso para as organizações públicas, pois os projetos são mudanças estruturantes que visam inovações organizacionais. Metodologicamente, trata-se de uma pesquisa de natureza qualitativa onde foram aplicadas entrevistas semi-estruturadas com os membros dos EGP’s, gerentes de projetos e patrocinadores dos EGP´s do Órgão central da Polícia Federal e das Superintendências da Polícia Federal do Estado do Rio de Janeiro, São Paulo e Minas Gerais, totalizando quatros estudos de caso. Os resultados indicam o tipo de influência que o EGP exerce na organização. As descobertas apontam os impactos positivos, negativos, dificuldades e desafios dos EGP´s, além dos serviços básicos e tradicionais executados pelos EGP´s como desenvolvimento de metodologias, capacitação e treinamento e distribuição de relatórios para alta administração.

APA, Harvard, Vancouver, ISO, and other styles

29

Hasselström, Martin. "Critical Success Factors of an ERP System Implementation : With the Project LES in Volvo Logistics as the case story." Thesis, Karlstads universitet, Handelshögskolan, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-36662.

Full text

APA, Harvard, Vancouver, ISO, and other styles

30

Jelínek, Marek. "Návrh změn informačního systému pro řízení a plánování dopravy." Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2012. http://www.nusl.cz/ntk/nusl-223718.

Full text

Abstract:

The subject of this thesis is primarily design methodology for planning and traffic management. It is based on the real needs of company CAD Blansko and analyzing company processes and capture their support in the corporate ERP system. Next pat is detailed analysis focusing on dispatching of passenger transport. Based on the findings and conclusions of this section are outlined deficiencies, especially the need for a methodology for resource planning and specifications of that methology. To which is directly connected with the extensive design of the required design methodology and its software support, change is taken into account current business processes. It is also recommended procedure of the implementation methodology using appropriate project management tools. The final part is testing of methodology.

APA, Harvard, Vancouver, ISO, and other styles

31

Vanderklei, Mark Wynyard. "Risk Control in ERP Implementations: The flow-on effect of prior decision making in the control of risks for Project Managers." Thesis, University of Canterbury. Accounting and Information Systems, 2013. http://hdl.handle.net/10092/9050.

Full text

Abstract:

Enterprise Resource Planning (ERP) systems have been in existence for over 2 decades yet businesses are still losing billions of dollars annually in the implementation of software designed to reduce costs and increase profitability. The inability to manage risks is an area that contributes to these losses, specifically due to uncertain outcomes when dealing with an interconnected construct such as risk, and a research gap at the tactical and operational levels between risks and controls. A comparative case study approach, encompassing 12 different organisations was adopted to explore emerging patterns at the project implementation level, and from this three contributions emerged. After observing risks behaving in a hierarchical fashion with predictable results, Hierarchy of Risk models representing different implementation stages were constructed. Although these models are still in their formative stages, it may prove useful in furthering our understanding of the close inter-relationship between different risks, where they occur in ERP implementations and the implications of managerial choice when determining risk prioritisation. A second finding is that no direct linear relationship appears to exist between risks and controls. Rather, this counter-intuitive finding suggests that it is additional factors including risk categories, implementation stages, prior control decision making and the hierarchical flow-on effect of impacts as a consequence of identified risks. Finally, by combining the Hierarchy of Risk models and the risk-to-impact-to-control relationship, a method of reverse engineering portfolios of control was discovered. This potentially offers an explanation as to how portfolios of control can be constructed, and why they are essential in ERP implementations.

APA, Harvard, Vancouver, ISO, and other styles

32

Jaša, Jakub. "Optimalizace procesů za využití technologií automatické identifikace ve společnosti DTZ Liberec s.r.o." Master's thesis, Vysoká škola ekonomická v Praze, 2013. http://www.nusl.cz/ntk/nusl-191755.

Full text

Abstract:

This diploma thesis covers the procedure of process optimalization within the project of design and implementation of automatic identification system in DTZ Liberec s.r.o. The theoretical part defines the general scope of business processes, their management and improvement. Furthermore, it gives an account of the fundaments of project management and presents the basic technologies of automatic identification, as well as possibilities for its use. The practical part describes the project and presents its outcomes. After introduction into company's situation, basic issues connected with project team assembly are outlined. The core of the practical part covers the identification of processes in areas, where automatic identification is being implemented, definition of specifics of their use and design of process changes with the goal of increasing their efficiency. In conclusion, the values of process measurement indicators, gained within the test run of the implemente system, are presented. The goal of the thesis is to propose process optimalization in chosen company using automatic identification technology.

APA, Harvard, Vancouver, ISO, and other styles

33

Elahi, Tajammal. "The Project to Improve Financial Reporting and Auditing (PIFRA) : issues in the implementation of ERP in public sector of Pakistan." Thesis, University of Essex, 2015. http://repository.essex.ac.uk/16002/.

Full text

Abstract:

This is a case study on PIFRA (Project to Improve Financial Reporting and Auditing) in the public sector of Pakistan. It investigates the process of implementation of New Accounting Model (NAM) and SAP as a reform imitative to overhaul the century old archaic financial management system. This study has three dimensions: implementation of SAP as an integrated system for budgeting and accounting offices at all levels of Government; introduction of modified cash basis of accounting; and the World Bank as a meaningful force for change. New institutional sociology (NIS) and institutional logic have been employed to analyse the process of change at macro as well as micro level. The concepts of isomorphisms in general and cognitive-cultural in particular, legitimacy, decoupling, and agency have been used to understand and assess the extent of institutionalization. The analysis has been divided into three areas: SAP implementation, organizational change, and training. In SAP implementation, separation of audit and accounts, duality of control and role of the World Bank have been analysed to comprehend the issues and their implications for institutionalization. In organizational change, change management as a component of the project, role of the PricewaterhouseCoopers as an architect of NAM and as a supervisory consultant, technical staffing, core team and resistance have been evaluated through NIS. In training, multiple perspectives of training and its distinct relation with institutionalization have been investigated. It is a qualitative study with interpretive approach. Data has been collected through semi-structured interviews, project documents and reports generated by the World Bank and the project management team. The thesis seeks to contribute in terms of its three dimensions and the use of NIS and institutional logic to have a broader picture of the change. Moreover, the identification of training as a driving factor in institutionalization and the role of accountants in post-SAP implementation scenarios also make a contribution to the accounting literature. Contributions towards policy and practice have been made in terms of advice for the World Bank, Government and practitioners when undertaking such projects in future.

APA, Harvard, Vancouver, ISO, and other styles

34

Chun, Julie M. "Using a Design for Project Implementation (DFPI) methodology to accelerate Return on Investment (ROI) of an Enterprise Resource Planning (ERP) System." Thesis, Massachusetts Institute of Technology, 2010. http://hdl.handle.net/1721.1/59164.

Full text

Abstract:

Thesis (M.B.A.)--Massachusetts Institute of Technology, Sloan School of Management; and, (S.M.)--Massachusetts Institute of Technology, Dept. of Mechanical Engineering; in conjunction with the Leaders for Global Operations Program at MIT, 2010.
Cataloged from PDF version of thesis.
Includes bibliographical references (p. 85-87).
Corporations continue to grapple with the dilemma of identifying, developing and managing the implementation of meaningful process improvement projects while simultaneously meeting business goals and customer needs. In this thesis we propose a methodology, dubbed Design for Project Implementation (DFPI) that integrates a change management model and engineering design and assessment tools to provide facts and data upon which to base decisions. We suggest that the methodology can be applied via a two-dimensional evaluation process that provides a means of balancing the needs of the business (via an impact to business perspective) and a means to accelerate return on investment (via an ease of project implementation perspective). We propose that the DFPI methodology can be applied in a bottoms-up approach to investigate the value proposition of a project, highlighting critical project elements and making specific recommendations to project leaders. We also suggest that a DFPI integrated business solution (design tools in conjunction with an interactive database) can be applied in a top-down approach, identifying high risk or high leverage areas to leadership sponsors whom can deploy project leaders to investigate the potential opportunities. We tested our hypotheses related to the DFPI methodology and design tools at Raytheon Company. The methodology was deployed on process improvement projects targeted on leveraging the increased capability gained from a recent transition to an SAP enterprise resource planning (ERP) system integrated solution. In this thesis we define the DFPI methodology, describe how the associated design tools can be customized to target any type of business processes within a corporation (by applying it to ERP-related business processes at Raytheon), review the results of our pilot application at Raytheon and conclude with a short discussion of future areas of study.
by Julie M. Chun.
S.M.
M.B.A.

APA, Harvard, Vancouver, ISO, and other styles

35

Ľubek, Matej. "Kritické faktory implementace informačního systému kategorie ERP ve společnosti METAL STEEL INDUSTRY, spol. s r.o." Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2016. http://www.nusl.cz/ntk/nusl-241647.

Full text

Abstract:

This master thesis deals with the implementation of enterprise information system of ERP category in the company METAL STEEL INDUSTRY, spol. s.r.o. In the first part of the thesis is described the basic theoretical knowledge and information for a specific issue. The aim of this work is the detection and identification of critical factors and potential risks associated with the selection, implementation and subsequent operation of the enterprise information system. The output of this work is a time and economic evaluation of the project, creating proposals to reduce risks and create recommendations for the company.

APA, Harvard, Vancouver, ISO, and other styles

36

Albertus, Rene Winifred. "Public private partnership contract management failure in information technology service delivery: a qualitative inquiry into the South African Department of Labour ERP implementation project." Doctoral thesis, University of Cape Town, 2016. http://hdl.handle.net/11427/23412.

Full text

Abstract:

This PhD research project investigated the failure of a Public Private Partnership (PPP) ICT service delivery project between the South African Department of Labour (DOL) and Siemens Information Services (SIS). The research investigated conditions contributing to management failure of the Enterprise Resource Planning (ERP) Implementation project, which had the objective of improving the Department of Labour's service operations and the transfer of ERP technology competence to the DOL. An important objective of this research was to develop an understanding of the special challenges of PPP management in the context of emerging and developing countries. International organizations such as the IMF, World Bank and United Nations (UN) have been encouraging emerging and developing countries to adopt PPPs as vehicles for developing technology competence and improving public sector efficiency. However, little research has been conducted to discover whether these countries have the competencies to successfully implement and manage PPPs. The goal of this PhD study was to develop an understanding of factors and conditions influencing the DOL-SIS PPP failure in order to develop theory and approaches, which could help improve management practices in the area of contracting-out ICT service delivery in the public sector of the Republic of South Africa. The research was guided by an agency theory framework and utilised a multi-method approach to conduct three empirical investigations into the PPP institutional framework, project governance and public accountability aspects of the DOL-SIS project. Some important findings of this research are: (1) Robust institutional policies and governance mechanisms specific to PPPs for ICT service delivery are necessary but not sufficient to combat risks of failure; robust mechanisms for performance monitoring and penalties for shirking are also necessary. (2) Public sector managers need specialised knowledge and competence to effectively manage private partners in the execution of ICT PPP contracts; over dependence on the private partners can significantly increase the risk of project failure, and encourage opportunistic behaviour and shirking by the private partner. (3) Transparent project governance and public accountability mechanisms are necessary to maintaining public support and combating opportunistic behaviour of both private and public partners on a PPP ICT services project. The thesis comprises three empirical studies: Study 1 used an agency theory framework to interrogate the PPP institutional framework to understand its provisions for identifying and managing risk factors in ICT service delivery projects. Study 2 analysed data from interviews with stakeholders, the contract meeting minutes and other relevant documents, guided by the agency theory framework to develop an understanding of project governance challenges. Study 3 focused on identifying public accountability issues and used a critical discourse analysis methodology to interrogate the media discourse concerning the failure of the DOL-SIS ERP Implementation failure. Content analysis with the use of ATLAS/TI and automated tool was used to analyse all the relevant documents for the different studies. The general contribution of this PhD research is an explanatory theory illustrating how interactions among institutional conditions, governance mechanisms, knowledge and management competence deficits, and the behaviour of the PPP actors reinforced dysfunctional organisational conditions, which resulted in project failure. The theory is illustrated using a causal loop modelling technique and a set of five theoretical propositions clarifying the organizational knowledge and competence challenges, which the public sector managers faced, and the consequences of these affecting the success of the PPP project. This is an important contribution to literature on the use of PPPs for ICT service delivery not only in emerging and developing country contexts, but in developed contexts as well. Other contributions specific to the South African perspective are: (1) Study 1 revealed gaps in the institutional framework concerning the management of risks in ICT PPP projects. While South Africa has much experience with managing risks in the engineering and delivery of physical infrastructure, there is a comparable lack experience with managing ICT infrastructure implementation project risks. (2) Studies 1 and 2 reveal gaps in the governance and accountability mechanisms and practices which can be exploited with adverse consequences to the public interest. These studies also point to the importance of robust transparency and governance mechanisms, and high levels of management competence to the effective risk management of PPPs for ICT service delivery. (3) Study 3 reveals importance of the independent media in fostering debate, uncovering evidence, scrutinizing the activities of the actors in the DOL-SIS PPP and defending the public interest. The independent media played a critical role of agitating for public accountability when the DOL was reluctant to do so, and raising issues about SIS underperformance and pushing for public investigation into the governance of the DOL-SIS ERP Implementation project.

APA, Harvard, Vancouver, ISO, and other styles

37

Kácel, Jakub. "Implementace systému ERP a spolufinancování rozvoje ICT z prostředků EU v podmínkách středně velkého výrobního podniku." Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2009. http://www.nusl.cz/ntk/nusl-264853.

Full text

Abstract:

This thesis is focused on the enterprise information systems innovation or more precisely on the implementation of the Enterprise Resource Planning system in concrete SME. The second main objective of this thesis is to explicate the possibilities of IS/ICT development cofinancing from the state budget and EU Structural Funds and also to present experience gained during this process in specified company.

APA, Harvard, Vancouver, ISO, and other styles

38

Chang, Jui-chu, and 張瑞珠. "Managing Troubled Projects of ERP Implementation." Thesis, 2011. http://ndltd.ncl.edu.tw/handle/23230785310606547386.

Full text

Abstract:

博士
國立中央大學
企業管理研究所
99
The 21st century is an era of globalization. With the rapid changes of the global economic environment and the outward shifting of Taiwan’s industry, the challenges that enterprises have to face have grown enormously, such as the shorter life cycle of products, the request for quick response to various customization orders, and the ever-increasing complexity of the supply chain relationship. Speed, flexibility and synchronization have all become important factors that affect enterprises’ viability and development. Besides large and international companies, some of the small and medium-sized enterprises are also aware that they need to promote their competitiveness by adopting some information technology, such as Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Product Lifecycle Management (PLM), Customer Relationship Management (CRM), and other types of packaged software to enhance the production advantage. ERP system may cost millions of dollars to buy, take much time to implement, and often require disruptive organizational changes. The implementation projects were terminated before completion, and failed to achieve their business objectives even a year after implementation. As ERP implementations are difficult, approximately 90 percent of them are late or over budget. It may become a troubled project at any stage during the life cycle of the project. We must detect and correct the causes of a project’s problems before it fails. This study investigated troubled ERP implementation projects, sought the root causes of the troubled projects and determined what actions could be taken to turn around the troubled projects. We used case study methodology. The purpose of this paper was to help determine whether a project is troubled and summarize possible management methods for saving a project while it is still possible or cancelling it with minimal negative impact.

APA, Harvard, Vancouver, ISO, and other styles

39

Lin, Yu-Cheng, and 林煜晟. "The Impact of the responsible unit of ERP projects on ERP Project Implementation and ERP Performance." Thesis, 2014. http://ndltd.ncl.edu.tw/handle/72266350899581205630.

Full text

Abstract:

碩士
國立中央大學
企業管理學系
102
Enterprise Resources Planning (ERP) is the system that provide real-time information by an integrated system. As the trend of international, the majority of enterprise begin to adopt this system in order to minimize operating procedures ills in traditional operating procedures, such as waste of manpower, information duplication or delivery delay. However, in the past, the enterprise implemented ERP system, they often focused on the software and other equipment, but ignored how important the team who charged this project. Therefore, after the implementations were complete, the enterprise drew back because of internal exclusion. As a result, the ERP implementation project was failed. In this way, this research hopes to find out the best project team who can let ERP implementation more successful by analyzing companies’ choices. 4276 questionnaires were sent to Taiwanese enterprises in manufacturing and service industries. The research use ANOVA and regression analysis to find the impact of implementation of ERP systems project and ERP performance.

APA, Harvard, Vancouver, ISO, and other styles

40

Aslanyan, Armine. "Risks in ERP projects implementation : How communication and business processes re-engineering risks effect ERP projects." Master's thesis, 2017. http://hdl.handle.net/10362/20191.

Full text

Abstract:

Dissertation presented as the partial requirement for obtaining a Master's degree in Statistics and Information Management, specialization in Risk Analysis and Management
Enterprise Resource Planning (ERP) systems have been regarded as one of the most important information technology developments in the past decades. While ERP systems provide the potential to bring substantial benefits, their implementations are characterized by large capital outlay, long duration, and high might be a solution to ensure the success of ERP system implementations in organizations. The overall objective of this research is to to provide detailed analysis and impacts of business processes re-engineering and communication risks on ERP projects. At the begging, the research describes ERP systems in conjunction with the nature of Information Technology projects. Research identifies the communication and business processes re-engineering risks in ERP implementation projects and analyzes the causes. Accordingly, a conceptual research framework is presented, and the procedures and research methods are outlined. Secondly, quantitative data is provided based on twenty-one ERP projects implemented in North America. Data accompanied by based analytical statements and conclusions. Thirdly, an approach is developed based on fault tree analysis to decompose ERP systems failure and assess the relationships between ERP project failure and Communication and Business processes re-engineering risks. The principles and processes of this approach and related fault tree analysis and design methods are presented. Fourthly, certain conclusions and practical strategies are proposed. The current research does not only contribute to the body of knowledge of information system risk management, but also can be used as an effective tool for practitioners to actively analyze, assess, and manage the risks of ERP system implementations.

APA, Harvard, Vancouver, ISO, and other styles

41

Yazdani, Rashvanlouei Kourosh. "Developing a Framework for International Projects of ERP Implementation." Doctoral thesis, 2017. https://nbn-resolving.org/urn:nbn:de:bvb:20-opus-154000.

Full text

Abstract:

Enterprise Systeme werden immer mehr von Bedeutung, was sie in die Mitte der Aufmerksamkeit und der Berücksichtigung durch Organisationen in verschiedensten Formen rückt – seien es Unternehmen oder Industrien von riesigen öffentlichen oder privaten Organisationen bis hin zu mittleren und kleinen Dienstleistungsunternehmen. Diese Systeme verbessern sich ständig, sowohl funktionell, als auch technologisch und sie sind unumgänglich für Unternehmen, um ihre Produktivität zu vergrößern und um in dem nationalen und globalen Wettbewerb mitzuhalten. Da lokale Softwarelösungen die Bedingungen, speziell von großen Betrieben, funktionell und technologisch nicht erfüllen konnten und da riesige globale Softwarehersteller, wie SAP, Oracle und Microsoft ihre Lösungen rapide verbessern und sie ihren Markt immer mehr über den Globus expandieren, nimmt die Nachfrage für diese globalen Marken und deren nahezu einwandfreien Softwarelösungen täglich zu. Die Zustimmung für internationale ERP Unternehmensberatungsanwendungen nimmt deswegen exponentiell zu, während die Forschung der beeinflussenden Faktoren und des Fachwissens wenig verbreitet ist. Deswegen ist es so dringlich, dieses Gebiet zu erforschen. Das schlussendliche fünf-in-fünf Framework dieser Studie sammelt zum ersten Mal in der Geschichte alle historisch erwähnten, kritischen Erfolgsfaktoren und Projektaktivitäten. Diese wurden in fünf Phasen unterteilt und nach den fünf Schwerpunkten der internationalen ERP Projektdurchführung kategorisiert. Dieses Framework bietet einen Überblick und bildet einen umfassenden Fahrplan für solche Projekte
The importance of enterprise systems is increasingly growing and they are in the center of attention and consideration by organizations in various types of business and industries from extra-large public or private organizations to small and medium-sized service sector business. These systems are continuously advancing functionally and technologically and are inevitable and ineluctable for the enterprises to maximize their productivity and integration in current competitive national and global business environments. Also, since local software solutions could not meet the requirements of especially large enterprises functionally and technically, and as giant global enterprise software producers like SAP, Oracle and Microsoft are improving their solutions rapidly and since they are expanding their market to more corners of the globe, demand for these globally branded low-defect software solutions is daily ascending. The agreements for international ERP implementation project consultancy are, therefore, exponentially increasing, while the research on the influencing factors and know-hows is scattered and rare, and thus, a timely urgency for this field of research is being felt. The final developed five-in-five framework of this study, for the first time, collects all mentioned-in-the-history critical success factors and project activities, while sequencing them in five phases and categorizing them in five focus areas for international ERP implementation projects. This framework provides a bird’s-eye view and draws a comprehensive roadmap or instruction for such projects

APA, Harvard, Vancouver, ISO, and other styles

42

Lin, Ya-Mei, and 林雅梅. "The Relationship between ERP Pre-implementationDecisions and Implementation Risks in ERP Projects─A Survey on Taiwan’s Manufacturing Firms." Thesis, 2003. http://ndltd.ncl.edu.tw/handle/07045443990169179460.

Full text

Abstract:

碩士
國立中央大學
資訊管理研究所
91
About half of ERP implementations fail to meet expectations. (Stefanou, 2000) Thus, we include the concept of risk management to categorize problems through experienced companies survey. It can make the adopting firms aware of risks what they might encounter during the implementation under the specific selection and project. What we want to say in the study is how to prevent the risks from realization by managerial actions, rather than how to decrease the risks. A mail survey is conducted over the CommonWealth Top 1000 Manufacturers in Taiwan. Out of 138 respondents, 98 firms that have implemented ERP systems considered valid empirical data for us to test our hypotheses. The research findings show that the ERP implementation risks can be categorized into five types, they are ERP systems design, user involvement and training, IT planning and integration, skill mix, and management structure and strategy. If the functions of a firm’s chosen ERP software cannot meet its motivation, the misfit will contribute to the implementation risks. The source and scope of ERP play a moderating role, and budget control has an interaction effect between the motivational misfit and implementation risks. While the schedule, the size, top management support, and the structure have no significant interaction on the relationship between pre-implementation misfits and ERP implementation risks.

APA, Harvard, Vancouver, ISO, and other styles

43

Parrotto, Roberto, and Joel Kim. "Strategic leadership effectiveness in ERP implementation projects : A Qualitative Study using Multi-Grounded Theory Approach." Thesis, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-16680.

Full text

Abstract:

Enterprise Resource Planning (ERP) is a software solution which offers the opportunity to strengthen the company's effectiveness, integrating the business processes across functional areas. In order to obtain the expected benefit, a successful implementation of the ERP project is crucial. The aim of this thesis is to understand which different leadership styles can be applied during the ERP implementation phase, how they influence the overall project outcome and what leadership style can lead to the successful overall project outcome. The research covers following questions. To begin we will study which different leadership styles are applied in ERP implementation projects and study the leader’s trait & behavior through the project implementation process. Afterwards we will study how significant the leadership style is to achieve a successful overall project outcome and which style better suits the general context of an ERP implementation project. Survey questions were prepared either to project managers with experience in ERP implementation projects within their company or managers working for consultancy service firms. Concepts from multi-grounded theory i.e. open-, axial- and selective coding for empirical grounding are used as a methodological approach in the thesis. After the empirical and theoretical analysis, the conclusion we could draw was that the task structure and demand for the given situation, in which different type of team members are involved, is determining the factors to achieve the leadership effectiveness and consequently it is considered to be the major element determining the leadership style to be applied during the project.

APA, Harvard, Vancouver, ISO, and other styles

44

Van, Scoter Diane J. "Enterprise system implementation projects : a study of the impact of contextual factors on critical success factors." Thesis, 2011. http://hdl.handle.net/1957/26136.

Full text

Abstract:

Critical success factors (CSFs) are those things that must be done correctly for a project to be successful; however, CSFs are not sufficient by themselves to guarantee success. CSFs, as identified in the literature, vary from study to study. In addition, previous studies have not typically included contextual details for the projects studied. As a result, it is difficult to know how the particulars of a project impact (or not) CSFs. Researchers have suggested that CSFs can be affected by contextual details. Knowledge about the effect of contextual factors on CSFs would allow organizational leaders and project managers to more effectively use resources to achieve project success. Enterprise system implementation projects have exhibited high failure rates. Both Enterprise Resource Planning (ERP) and Electronic Health Record (EHR) system implementations have proven to be challenging for organizations. For enterprise system implementation projects, a variety of contextual factors may be important. Examples of contextual factors include the number of software modules implemented, the number of sites undergoing implementation, the geographic dispersion of the sites, the number of people in the organization, and the percentage of personnel in the organization whose daily tasks are disrupted by the new enterprise system. This research was designed to shed light on the role of contextual factors on CSFs for enterprise system implementation projects. A survey was created to evaluate the effects of contextual factors on CSF ratings. The survey included questions related to 17 CSFs, 14 of the CSFs included in the study have been well-cited in the project management literature. Three additional CSFs were also included in the study to capture important elements of change management, which more recent studies have shown to be relevant to enterprise system implementations. The survey included questions related to eight contextual variables for ERP projects and 11 contextual variables for EHR system projects. The research focused on small to medium-size organizations, which have been less studied than larger organizations. The target respondents for the survey were enterprise system (ERP or EHR) project managers from software companies or consulting firms and government project managers whose implementation projects were within six months of completion. Data were collected on 17 ERP projects and 26 EHR system implementation projects in 43 different organizations. The survey data and subsequent analyses provided evidence that EHR system implementation projects are impacted by contextual factors. The results for the ERP implementations are not conclusive. The results suggest that contextual factors should be taken into consideration when determining how best to manage enterprise system implementations. In addition, the results of this research did not support previous research findings, which indicated that similar CSFs exist for ERP and EHR system projects. CSFs were found to vary substantially in a number of key areas, especially with respect to training. The User Training and Support CSF for the ERP projects included in this study was rated less important than prior research results suggest (Finney & Corbett, 2007). One of two CSFs included in the survey to capture change management requirements, Early Adopter/Super-user, was found to be an important CSF for the ERP projects included in this study. The EHR system projects were found to be affected by contextual factors, with nine different instances of significant relationships identified between individual CSFs and one or more contextual factor. Eight of the 17 CSFs for the EHR system implementation projects in this study were affected by contextual factors. Contextual factors impacted the ERP and EHR system implementations quite differently, suggesting that more research is needed to better understand the phenomenon leading to these differences. The findings from this research can be used by organizational leaders and project managers to more effectively achieve project success. These results provide project managers and organizational leaders in small and medium-size organizations with a much deeper and relevant understanding of the factors that are most important to manage in successfully implementing either ERP or EHR system projects. As this study focused on small and medium-size organizations and both ERP and EHR system implementation projects, the findings are relevant across a wide range of organizations. As smaller organizations have not typically been the focus of CSF research, this study makes an important contribution to the understanding of CSFs for both ERP and EHR system implementation projects. More generally, this research also expands the broader body of knowledge on the identification of CSFs, as this study has provided empirical evidence for the important role played by contextual factors. Every project is carried out within a broader organizational setting. This broader organizational setting appears, based on the results of this study, to have a strong effect on the importance of CSFs for each specific project and as such, may explain some of the seemingly contradictory findings related to CSFs in the existing literature. While further research is needed to understand the means by which contextual factors impact CSFs, this study has provided a significant contribution in validating the relationship between contextual factors and CSFs for a broad range of enterprise system projects in a wide range of industries.
Graduation date: 2012

APA, Harvard, Vancouver, ISO, and other styles

45

Crouch, Trevor. "Project management optimisation through the application of learning to consecutive ERP implementations." Thesis, 2006. http://hdl.handle.net/10413/1813.

Full text

Abstract:

Despite advances in technology, software and planning tools that are available to project managers, information systems (IS) projects continue to fail. Storm (2005, pg 1) has suggested that management issues are a central theme in these failures, recommending more thorough training for project managers and improved management overall. Enterprise Resource Planning (ERP) implementations, arguably the most complex of IS projects, are particularly costly, high risk endeavors (Davenport, 1998, pg 7). When multiple locations are involved, the projects are even more challenging (Boudreau and Robey, 1999, pg 294; Markus et al, 2000, pg 46). This remains true even when a company has completed the strategic planning, the software configuration and the required infrastructural support, as experience shows companies may still face considerable complexity in getting from the capability to the reality. Due to a configuration knowledge barrier (Robey et al, 2002, pg 40), extensive use is often made of external consultants whose services add considerably to project cost (Haines and Goodhue, 2003, pg 24). By internalising and realising the benefits of a learning process within the business, implementation teams will become more self-reliant as their experience grows, increasing the possibility of success in subsequent implementations (Chang, 2004, pg 7). The challenge is how to achieve this learning effectively and efficiently (Esteves et al, 2002, pg 3). This dissertation proposes that an action learning approach may hold the key to reducing the variability of success in successive projects. This research has benefit for all practitioners, and particularly Project and Programme Managers working in Information System projects. It shows how incorporating an action learning approach to projects results in savings through doing things cheaper, quicker and better. It further proposes a practical, workable methodology for ensuring how action learning should take place as part of standard project methodologies.
Thesis (MBA)-University of KwaZulu-Natal, Pietermaritzburg, 2006.

APA, Harvard, Vancouver, ISO, and other styles

46

Hsu, Jung-Chang, and 徐榮昌. "Moderating Effects of ERP Project Management Variables on ERP Successful Implementation." Thesis, 2011. http://ndltd.ncl.edu.tw/handle/79032454687590097292.

Full text

Abstract:

碩士
國立中正大學
資訊管理學系暨研究所
99
Enterprise resource planning (ERP) systems are large and complex information systems. ERP implementations are frequently failed. Previous studies pointed out that information system project management is critical to information system succes . However, the roles of ERP project management on ERP successful implementation are often neglected. In this research , we examine the moderating effects of ERP project management variables on ERP successful implementation based on Hong and Kim (2002). To empirically test the research model, we conducted a survey to top 500 firms in Taiwan Sixty-nine valid questionnaires were collected. The analytical results indicate that organizational fit of ERP has a positive effect on ERP implementation success. ERP project management variables including team member competence, top management support, user training, and consultant support have significant moderating effects on the relationship between organizational fit of ERP and ERP implementation success. Finally, implcations for academics and practitioners are also provided.

APA, Harvard, Vancouver, ISO, and other styles

47

Liu, Nian Yun, and 劉念昀. "Examining Goal Conflicts among Project Members in an ERP Implementation." Thesis, 2010. http://ndltd.ncl.edu.tw/handle/64602110829198189307.

Full text

Abstract:

碩士
國立暨南國際大學
資訊管理學系
98
The implementation of enterprise resource planning system (ERP) system covers a very wide range of organization level, involving organizational restructuring, process reengineering, or re-positioning strategy for innovation in the enterprise constitution, therefore, whether it is own implemented by internal enterprise or searched from external consultants, the problem of implementing ERP system is much more than the other information system. Therefore, when enterprise is implementing ERP system, interaction is very frequent among the members and goal conflict is exist, so that good interaction among members would influence achievement of the ERP system. Therefore, this study will use the agency theory and the way through the case to approach that when ERP system is being implemented, the interaction among project members and conflict may affect the performance. In the case of this study found that, besides conflict between enterprises and consultants, there will be internal conflicts between employees, and communication is usually the most frequently used method to resolve this kind of conflict. In addition, when conflict are arise, except the consultants experience and the attitude of top management, IT department staff hold the diversification role that can be helpful to solve the conflict.

APA, Harvard, Vancouver, ISO, and other styles

48

Tang, Mei-Feng, and 唐梅芬. "A Study of Key Factors on Apparel ERP Implementation Project." Thesis, 2014. http://ndltd.ncl.edu.tw/handle/87969652264440026891.

Full text

Abstract:

碩士
輔仁大學
織品服裝學系碩士班
104
ABSTRACT A Study of Key Factors on Apparel ERP Implementation Project (Total Pages：110) AUTHOR： Mei-Feng Tang SUPERVISOR：Dr. Su-Lee Tsai CO- SUPERVISOR： Dr. Yueh-Hsia Huang DEGREE：MS Textiles and Clothing Fu Jen Catholic University Graduate Institute of Textiles and Clothing. DATE OF GRADUATION：June 18, 2014 KEY WORDS：Enterprise Resource Planning (ERP), key successful factor, Delphi method, analytic hierarchy process (AHP). Enterprise Resource Planning (ERP) systems are software modules packages which can be customized up to a certain limit to the specific needs of each organization. ERP is one of the latest technologies that many organizations have undertaken. Unfortunately, many ERP projects have not been effective enough to achieve all the results investigated, due to evidences of high cost and high failure risks in ERP implementation. Therefore, for making the project successful and obtaining benefits as fast as possible, it is critical for the case R enterprise in a textile manufacturing industry to know where and how to improve ERP application. The theoretical framework of this study integrates the prior theories and knowledge gained from several textile industry practitioners for the ERP project . A two-stage method by using Delphi and the analytic hierarchy process (AHP) decision support methodology was conducted. The data collected through the interviews with different levels of managers’ perspectives. Findings of this research illustrate top 10 key factors: 1. clear project plan by defined ERP capacity requirement, limited scope and focused flowchart, 2.goal congruence between ERP project implementation and corporate strategy, 3. the top management support and commitment, 4. the extent of standard operating procedures and institutional processes, 5. user friendly interface, 6. systems integrated with aggressive schedule and timelines, 7. to provide technical assistance for rapid, effective transfer of best practice interventions, 8. good inter departmental communication and coordination on focused issue solution, 9. enabled business process reengineering and 10. solid management for project team building. The findings of this research hopefully could be beneficial to those apparael companies who wish to implement ERP.

APA, Harvard, Vancouver, ISO, and other styles

49

Marnewick, Carl. "Ensuring succesful ERP implementations using the vision-to-project framework." Thesis, 2011. http://hdl.handle.net/10210/3852.

Full text

Abstract:

PhD. (Computer Science)
Enterprise resource planning (ERP) systems are implemented within organisations to enable them to work more efficiently and enhance productivity. They also ensure that different levels of information are available to managers within the organisation for strategic and tactical decision-making. The implementation of ERP systems is often associated with great costs, they are resource intensive and cover the whole organisation. The implementation of ERP systems is perceived as a project that often fails owing to overrun on cost and time. The return on investment (ROI) is also often questioned once an ERP system has been implemented, since the organisation does not always see the benefits of the ERP system versus the effort and cost of implementing it. The purpose of this thesis is twofold: firstly it determines what an ERP system is and whether it can be subdivided into different components. The focus of this section is on the operational side of an ERP system to determine how it is managed and operated within an organisation. The second focus is on the way that ERP systems are implemented and the management that goes hand in hand with this implementation. The first focus area is addressed by developing a model that explains ERP and the different components within it. It describes the interactions between the different components and how the ERP system affects the organisation. This model provides a better understanding of an ERP system and shows the technology to be mature. The second focus area is addressed by a framework that assists organisations in deriving projects from the organisational vision. This ensures that the implementation of an ERP system will directly support the organisation’s vision and strategies. This addresses the issue of determining the value of the ERP system as well as ROI. The framework also provides alternative ways and methods that can be used to implement ERP systems. The value of this research is firstly that it provides a holistic model of what constitutes an ERP system and its effect on the organisation. ERP systems change not only the financial systems, but also the way the organisation operates. They introduce organisational change. The value of the framework is that it can assist organisations in identifying and implementing projects that will enable the implementation of the organisation’s vision and strategies. This will eliminate any favoured projects that are not in support of the organisation’s vision and can save the organisation’s scarce resources that would have been wasted on these projects. The framework can also assist organisations in determining if they must implement an ERP system and what value this implementation will have for the organisation.

APA, Harvard, Vancouver, ISO, and other styles

50

Lin, Pei-chan, and 林珮嬋. "Technology and organizational issues of ERP implementation project under corporate acquisition." Thesis, 2015. http://ndltd.ncl.edu.tw/handle/45470800381925033288.

Full text

Abstract:

碩士
國立臺灣科技大學
工業管理系
103
The paper, based on the practical experience of the author, discourses upon a virtual company by case study method. It describes an old traditional media organization under the impact from digital network, they thought outside the box, deployed the technology of digital convergence, and faced the time of new media. They merged another new foreign TV broadcast company progressively. During the period of merger, the old company, under the total different business culture between both sides, carries out new policy, organizational change, and deployment and integration of information system. When the chairman and senior managers are confronted with the negativism from the traditional organization, It’s the most important how the chairman and senior managers solve the problems in order to run the projects more successfully and complete the mission finally. The related theories to the case are organizational consolidation, organizational change, project management, crisis management, and change management. Through discussion with the case, the readers can refer and deal with the issue under the similar situation.

APA, Harvard, Vancouver, ISO, and other styles

Dissertations / Theses on the topic 'ERP implementation projects'

Create a spot-on reference in APA, MLA, Chicago, Harvard, and other styles