Dissertations / Theses on the topic 'Enterprise system'
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Mykityshyn, Mark. "Assessing the maturity of information architectures for complex dynamic enterprise systems." Diss., Atlanta, Ga. : Georgia Institute of Technology, 2007. http://hdl.handle.net/1853/26686.
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Thesis (Ph.D)--Industrial and Systems Engineering, Georgia Institute of Technology, 2008.Committee Chair: Dr. William B. Rouse; Committee Member: Dr. Amy Pritchett; Committee Member: Dr. Leon McGinnis; Committee Member: Dr. Mike Cummins; Committee Member: Dr. Steve Cross. Part of the SMARTech Electronic Thesis and Dissertation Collection.
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Southwick, Richard. "Enterprise thinking role transitions in enterprise system process improvement teams." Related electronic resource: Current Research at SU : database of SU dissertations, recent titles available full text, 2009. http://wwwlib.umi.com/cr/syr/main.
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Постол, В. О. "Enterprise risk management system formation." Thesis, Чернігів, 2020. http://ir.stu.cn.ua/123456789/20040.
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Postol, V. O. Enterprise risk management system formation=Формування системи управління ризиками підприємства : дипломна робота : 073 Менеджмент / В. О. Постол ; керівник роботи Дука А. П. ; Національний університет «Чернігівська політехніка», кафедра публічного управління та менеджменту організацій. – Чернігів, 2020. – 83 с.The work is devoted to the theoretical and practical aspects of revealing the essence of the formation of the enterprise risk management system in market conditions. The work consists of three sections, introduction and conclusions. The introduction substantiates the relevance of the topic, purpose and objectives of the thesis. The first section reveals the theoretical foundations of the concept of risk, highlights the issues of risk management of the enterprise. The system of measures of formation of the risk management system of the enterprise is considered. The second section considers the methodological aspects of forming a risk management system. This section contains a description of the tools for forming a risk management system in the enterprise, highlights the organizational structure of the risk management system in the enterprise, describes a system of indicators for assessing the risks of the enterprise. The third section contains proposals for building a risk management algorithm on the example of innovation, recommendations for the implementation of risk management system of innovation in the enterprise. The conclusions contain generalizations of the problems of the enterprise, measures to solve the problems of the enterprise.
Робота присвячена теоретичним та практичним аспектам розкриття сутності формування системи управління ризиками підприємства в умовах ринку. Робота складається з трьох розділів, вступу та висновків. У вступі обґрунтовується актуальність теми, мета і завдання дипломної роботи. У першому розділі розкриті теоретичні основи поняття ризиків, висвітлені питання управління ризиками діяльності підприємства. Розглянуто систему заходів формування системи управління ризиками підприємства. У другому розділі розглянуто методичні аспекти формування системи управління ризиками. У цьому розділі міститься характеристика інструментів формування системи ризик-менеджменту в діяльності підприємства, висвітлені питання організаційної структури системи ризик-менеджменту в діяльності підприємства, описана система показників оцінки ризиків діяльності підприємства. Третій розділ містить пропозиції щодо побудови алгоритму ризик-менеджменту на прикладі здійснення інноваційної діяльності, наведені рекомендації з впровадження системи ризик-менеджменту інноваційної діяльності на підприємстві. У висновках містяться узагальнення проблем підприємства, заходів щодо вирішення проблем діяльності підприємства.
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Сема, І. М. "Enterprise risk management system formation." Thesis, Чернігів, 2020. http://ir.stu.cn.ua/123456789/20042.
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Sema, І. М. Enterprise risk management system formation=Формування конкурентної стратегії розвитку підприємства : дипломна робота : 073 Менеджмент / І. М. Сема ; керівник роботи Дука А. П. ; Національний університет «Чернігівська політехніка», кафедра публічного управління та менеджменту організацій. – Чернігів, 2020. – 76 с.The work is devoted to theoretical and practical aspects of revealing the essence of formation of competitive strategy of enterprise development. The work consists of three sections, introduction and conclusions. The introduction substantiates the relevance of the topic, purpose and objectives of the thesis. The first section reveals the theoretical foundations of the concept of competition, competitiveness. The system of measures of formation is considered. The questions of formation of competitive strategy of the enterprise are covered. In the second section the methodical aspects of formation of competitive strategy for the enterprise are considered. Features of application of competitive advantages according to M. Porter are revealed. Based on the generalization of the agricultural sector in Ukraine, the position of the enterprise is analyzed, the PEST-analysis of the formation of market advantages is carried out. general characteristics of risk management. This section contains a description of the activities of the enterprise, covers issues of economic activity of LLC agro-industrial enterprise "RESSKI". The third section contains proposals for the formation of a competitive strategy for the development of LLC, recommendations for the implementation of a competitive strategy for the company. The conclusions contain generalizations of the problems of the enterprise, measures to solve the problems of the enterprise.
Робота присвячена теоретичним та практичним аспектам розкриття сутності формування конкурентної стратегії розвитку підприємства. Робота складається з трьох розділів, вступу та висновків. У вступі обґрунтовується актуальність теми, мета і завдання дипломної роботи. У першому розділі розкриті теоретичні основи поняття конкуренції, конкурентоспроможності. Розглянуто систему заходів формування висвітлені питання формування конкурентної стратегії підприємства. У другому розділі розглянуто методичні аспекти формування конкурентної стратегії для підприємства Розкриті особливості застосування конкурентних переваг за М. Портером. На основі узагальнення аграрної сфери в Україні, проаналізовано позизії підприємства, здійснено PEST-аналіз формування переваг на ринку. загальної характеристики управління ризиками. У цьому розділі міститься характеристика діяльності підприємства, висвітлені питання особливостей господарської діяльності ТОВ агропромислового підприємства «РЕССКІ». Третій розділ містить пропозиції щодо формування конкурентної стратегії розвитку ТОВ, наведені рекомендації з впровадження конкурентної стратегії для підприємства. У висновках містяться узагальнення проблем підприємства, заходів щодо вирішення проблем діяльності підприємства.
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Sharma, Dhirendra S. M. Massachusetts Institute of Technology. "Enterprise Information Security Management Framework [EISMF]." Thesis, Massachusetts Institute of Technology, 2011. http://hdl.handle.net/1721.1/67568.
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Thesis (S.M. in Engineering and Management)--Massachusetts Institute of Technology, Engineering Systems Division, System Design and Management Program, 2011.Cataloged from PDF version of thesis.
Includes bibliographical references (p. 124-130).
There are several technological solutions available in the market to help organizations with information security breach detection and prevention such as intrusion detection and prevention systems, antivirus software, firewalls, and spam filters. There is no doubt in the fact that significant progress has been made in the technological side of information security. However, when we study causes of information security breaches, we find that a significant number are caused by non-technical reasons such as social engineering, theft of computing device or portable hard drive, human behavior, and human error. This leads us to conclude that information security should not be viewed through technology perspective only. Instead, a more holistic approach is required. This thesis provides a systems approach towards information security management and include technological, management and social aspects. This thesis starts with introduction especially background and motivation of the author, followed by literature research. Next, Enterprise Information Security Management Framework is presented leading to estimation of an organization's information security management maturity-level. Finally, conclusion and potential future work are presented.
by Dhirendra Sharma.
S.M.in Engineering and Management
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Afzal, Usman, and Md Mustakimul Islam. "Meven : An Enterprise Trust Recommender System." Thesis, KTH, Skolan för informations- och kommunikationsteknik (ICT), 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-137737.
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Growing an online community takes time and effort. Relationships in an online community must be initiated based on trust followed by privacy, and then carefully cultivated. People are using web based social networks more than recent past, but they always want to protect their private data from unknown access; meanwhile also eager to know more people whom they are interested. Among all other system, trust based recommenders have been one of the most used and demanding system which takes the advantage of social trust to generate more accurate predictions. In this work we have proposed for Meven (An Enterprise trust-based profile recommendation with privacy), which uses Social Network Content (User Profiles and trends) with Trust and privacy control policy. The idea of system is to provide Social Networks with the ability to quickly find related information about the users having similar behaviors as the current user. The users will also be able to set the privacy metrics on their profiles so they will not get recommendation of those they feel less important and this is achieved by Privacy metrics. To generate accurate predictions, we defined trust between two users as a strong bond which is computed using different metrics based on user’s activities with respect to different content such as blogging, writing articles, commenting, and liking along with profile information such as organization, region, interests or skills. We have also introduced privacy metric in such a way so that users have full freedom to hide themselves from the recommendation system or they can also have the opportunity to customize their profiles to be visible to certain level of trustworthy users. We have exposed our application as a web service(api) so that any social network web portal can access the recommendations and publish them as a widget in social network.
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De, Alwis Adambarage. "Microservice-based reengineering of enterprise systems for cloud migration." Thesis, Queensland University of Technology, 2021. https://eprints.qut.edu.au/211471/1/Adambarage_De%20Alwis_Thesis.pdf.
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Enterprise systems, such as enterprise resource planning and customer relationship management are widely used in corporate sectors and are notoriously large and monolithic. They are challenging to decouple because they manage asynchronous, user-driven business processes and business objects (BOs) having complex structural relationships. This thesis presents the remodularization technique combined with novel microservice patterns which utilizes both semantic properties of enterprise systems, i.e., BO structure, together with syntactic features of their code, i.e., methods and interactions, for identifying suitable parts of enterprise systems which can be run as fine-grained microservices in highly scalable Cloud systems while achieving high performance characteristics.
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Srinivasan, K. "Design and development of an enterprise modeling framework." Diss., Georgia Institute of Technology, 1993. http://hdl.handle.net/1853/8285.
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Youssef, Joseph. "Developing an enterprise operating system for the monitoring and control of enterprise operations." Thesis, Bordeaux, 2017. http://www.theses.fr/2017BORD0761/document.
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Le système d'exploitation (OS) est un concept bien connu en informatique comme interface entre l'Homme et le matériel informatique (MacOS, Windows, IOS, Android, ...). Dans le but de développer la future génération de systèmes d'entreprise basés sur les principes de l'IoT et du Cyber-Physique, cette thèse propose de développer un système d'exploitation d'entreprise « System d’Exploitation des Entreprises » (EOS); Contrairement à ERP, qui est défini comme un programme qui permet à l'organisation au niveau opérationnel d'utiliser un système d'applications intégrées afin d'automatiser de nombreuses fonctions liées à la technologie et aux services, EOS servira d'interface entre les gestionnaires d'entreprise et les ressources d'entreprise pour le suivi en temps réel et le contrôle des opérations.Nous présenterons d'abord le contexte, les priorités, les défis et les résultats escomptés. Ensuite, un ensemble d'exigences et de fonctionnalités d'EOS est décrit. Après, un état de l’art existant sur les travaux pertinents est donné et mis en correspondance avec les exigences spécifiées liées à EOS. Par la suite, et en fonction des exigences et des résultats, les architectures conceptuelle, technique et d’implantation sont décrites, y compris tous les composants internes et externes. La dernière partie présenteront deux exemples dans les secteurs bancaire et manufacturier pour illustrer l'utilisation de l'EOSOperating System (OS) is a well-known concept in computer science as an interface between human and computer hardware (MacOS, Windows, IOS, Android,…). In the perspective of developing future generation of enterprise systems based on IoT and Cyber-Physical System principles, this doctorate research proposes to develop an Enterprise Operating System (EOS); Unlike ERP, which is defined as a platform that allows the organization at the operational level to use a system of integrated applications in order to automate many back office functions related to technology and services, EOS will act as an interface between enterprise business managers and enterprise resources for real time monitoring and control of enterprise operations.The thesis presents at first the context, priorities, challenges and expected results. Then a set of requirements and functionalities of EOS is described. After that, a survey on existing relevant works is given and mapped to the specified requirements related to EOS. Afterwards, and based on the requirements and state-of-the-art results, the EOS conceptual, technical and implementation architectures are outlined including all internal and external components. The last part draws two examples in the banking and manufacturing sectors to illustrate the use of the EOS
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Adade-Boafo, Arrogah. "Successful Strategies for Implementing an Enterprise Resource Planning System." ScholarWorks, 2018. https://scholarworks.waldenu.edu/dissertations/5817.
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The enterprise resource planning (ERP) implementation success rate is as low as 30%. Researchers have shown that ERP system implementation could cause both system and organization failures, affecting operations and stakeholders, alike. The technology-organization-environment conceptual framework was used to ground this qualitative single-case study. The purpose of the study was to explore strategies that a manufacturing firm in Ghana used to implement ERP systems successfully. The population of this case study comprised 5 stakeholders from a manufacturing firm in Ghana who had success in implementing an ERP system. Data were collected using face-to-face semistructured interviews and review of various corporate documents. Data analysis consisted of reviewing interview transcripts, compiling and organizing the data using an open-coding system, grouping the data into themes, and interpreting the meaning of the themes and data. Triangulation was used to strengthen the validity of the case study design. The primary themes that emerged from data analysis included critical strategies that organizational leaders can use to implement ERP systems successfully in Ghana-based manufacturing firms. Significant findings were that leaders who engage in ERP implementation should focus on managing human and technological infrastructure resources, seeking the support of top management, and designing and executing comprehensive change management plans. Implications for positive social change include the potential to increase funding for local schools, after-school youth programs, and philanthropic donations based on increased organizational profits generated from successful ERP leader implementation strategies.
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Johnson, Pontus. "Enterprise Software System Integration : An Architectural Perspective." Doctoral thesis, KTH, Elektrotekniska system, 2002. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-3365.
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Kayas, Oliver George. "The Panoptic power of an enterprise system." Thesis, Manchester Metropolitan University, 2010. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.517615.
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Mahidhar, Vikram. "Designing the lean enterprise performance measurement system." Thesis, Massachusetts Institute of Technology, 2005. http://hdl.handle.net/1721.1/33730.
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Thesis (S.M.)--Massachusetts Institute of Technology, Engineering Systems Division, 2005.Includes bibliographical references (p. 147-151).
The research contained in this thesis explores design attributes of the enterprise performance measurement system required for the transformation to the lean enterprise and its management. Arguments are made from the literature that successful deployment of the lean practices, across three different stages of the evolution of lean thinking, requires a supporting performance measurement system. The increase in scope of lean practices at each stage of the evolution increases the complexity in achieving synchronization across the enterprise subsystems. The research presents various attributes of the performance measurement system required at each stage and further derives the three key attributes for the design of the lean enterprise performance measurement system. These three attributes are: enterprise level stakeholder value measures, the causal relationships across performance measures at each level, and Uniform and consistent set of performance measures. A detailed case study of an aerospace and defense business of a multi-industry corporation which has embarked on a journey towards creating a lean enterprise is presented.
(cont.) It highlights several challenges in the transformation from the perspective of performance measurement. The key challenges identified are: First, disconnect between the performance measurement for the lean practices and regular business practices hinder the adoption of lean practices. This disconnect exists due to the existence of both legacy performance measures and the new measures. Second, lack of understanding of the cause-effect relationship between performance measures across different enterprise levels poses difficulty evaluating the impact of lean related efforts. Third, use of non-uniform performance measures across various enterprise subsystems leads to non-lean behavior. The theory underlying performance measurement is reviewed including the widely-accepted performance measurement frameworks suggested for the design of enterprise performance measurement system. Analysis of these frameworks reveals that none of the existing frameworks completely capture the desired attributes for the lean enterprise performance measurement system.
(cont.) To design the lean enterprise performance measurement system, this research suggests a conceptual design that explicates the use of various tools and techniques to address the critical attributes. To identify stakeholder value measures this design demonstrates the use of stakeholder value analysis. Use of system dynamics modeling and structural equation modeling is suggested to establish, validate and evolve the cause-effect relationships between performance measures. And, to maintain the uniform set of measures the creation of measures dictionary is explained. Further, research is needed to empirically validate the model as a means for successful transformation and management of the lean enterprise.
by Vikram Mahidhar.
S.M.
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Anurova-Prykhodko, I. O., and M. V. Chernyakhovskya. "Improvement of Enterprise Recruitment." Thesis, Київський національний університет технологій та дизайну, 2017. https://er.knutd.edu.ua/handle/123456789/8387.
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Fang, Miao. "Process Modeling and Execution in Non-Enterprise System Integration." Thesis, Blekinge Tekniska Högskola, Sektionen för datavetenskap och kommunikation, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-5557.
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Context. Manufacturing Execution Systems (MES) are information systems that manage manufacturing processes in factories. The execution of MES processes requires non-enterprise integration, which integrates MES applications, services, and automation systems within the factories. Objectives. We aim at developing a modeling approach that can be used to represent and execute MES processes. Having such an approach would help MES vendors to reduce the development cost to reconfigure systems, in order to achieve better business flexibility. Methods. In order to understand the state of the art of manufacturing modeling techniques, we perform a systematic literature review (SLR) in scientific article sources, including IEEE Xplore, ACM Digital Library, Compendex, Inspec, and Springer Link. In consideration of the criteria in modeling and executing MES processes, we evaluate the selected process modeling techniques. Based on the result of evaluation, we propose a three-view-based approach to support process execution. We develop a prototype to prove that an MES process can be executed by following our approach. We also conduct semi-structured interviews in industry to validate whether our proposed approach achieves the objectives. Results. In the SLR, 24 primary studies are selected. Our analysis reveals that existing modeling techniques have limitations to enable process execution. To overcome the limitation, we propose a three-view-based approach, which has an MES process view, an abstract plant view to represent the structure of technical systems, and a mapping view to enable the communication between MES tasks and the technical systems. We develop a prototype as the implementation of our approach, which comprises: a graphical editor for the abstract plant view, a generator of message routes for the mapping view, and a typical MES process to be executed in the context of a warehouse management system. The semi-structured interviews we conducted with three industrial experts show positive feedback to use and generalize our approach in industry, in case comprehensive tools can be established. Conclusions. Compared to the existing modeling techniques, the three-view-based approach is specifically tailored toward process execution. Based on the feedback from industry, we conclude that applying our approach provides the possibility to achieve better reconfigurability and flexibility of MES.
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Sedera, Darshana. "Enterprise systems success: A measurement model." Thesis, Queensland University of Technology, 2006. https://eprints.qut.edu.au/16269/3/Darshana%20Sedera%20Thesis.pdf.
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Organizations make large investments in Information Systems (IS) expecting positive impacts to the organisation and its functions. Yet, there exists much controversy surrounding the 'potential' impacts of these systems, with some studies reporting broadly positive impacts of IS across organizations (Barua, Kriebel and Mukhopadhyay 1995; Barua and Lee 1997; Brynjolfsson and Hitt 1996; Lehr and Lichtenberg 1999; Mukherjee, Ray and Miller 2001), while others have shown nil or detrimental impacts (Attewell and Rule 1984; Brynjolfsson and Yang 1996; Cameron and Quinn 1988; Wilson 1993). Various authors have suggested that these conflicting results may be due to poor measurement - E.g. incomplete or inappropriate measures of success (DeLone and McLean 1992; Gable 1996; Melone 1990), lack of theoretical grounding and hence agreement on appropriate measures of success (Bonner 1995; Myers, Kappelman and Prybutok 1998), myopic focus on financial performance indicators (Ballantine, Bonner, Levy, Martin, Munro and Powell 1996; Kaplan and Norton 1996), weaknesses in survey instruments employed (Gable, Sedera and Chan 2003) (e.g., constructs lacking in validity), or (5) inappropriate data collection approach (Seddon, Staples, Patnayakuni and Bowtell 1999; Sedera and Gable 2004) (e.g., asking the wrong people, unrepresentative sample).
Enterprise Systems (ES) have over the past decade emerged to be one of the most important developments in the corporate use of information technology. Anecdotal evidence reveals discontent with these large application software packages. Yet Enterprise System investments are seldom systematically evaluated post-implementation; the review process and measures typically being idiosyncratic and lacking credibility. Impacts resulting from 'Enterprise Systems' are particularly difficult to measure, with an Enterprise System entailing many users ranging from top executives to data entry operators; many applications that span the organization; and a diversity of capabilities and functionality. Despite the substantial investments made by organizations and the anecdotal evidence of discontent, systematic attempts to measure their success have been few.
The primary objective of this research is to develop and test a standardized instrument for measuring ES-Success. Other related objectives of this research include: (1) to identify the dimensions and measures of ES-Success, (2) to validate a maximally generalizable measurement model and survey instrument for gauging ES-Success; (3) to develop an understanding of the state of Enterprise Systems using descriptive/comparative statistics, and (4) to identify and test an antecedent of ES-Success.
With the above objectives, and in attention to the weaknesses identified in past IS-success research, this study follows and extends the 'research cycle' guidelines of Mackenzie and House (1979) and McGrath (1979). The research cycle entails two main phases: (1) an exploratory phase to develop the hypothesized measurement model, and (2) a confirmatory phase, to test the hypothesized measurement model against new data. The two surveys (termed as identification-survey and specification-survey) conducted in the exploratory phase of this research go beyond the activities recommended by Mackenzie and House (1979) and McGrath (1979). A third "confirmation-survey" was completed in the confirmatory phase of the research cycle. The three surveys gathered and analyzed data from six hundred (600) respondents.
The purpose of the identification-survey was to discover the salient ES-Success dimensions and measures to include in an a-priori ES-Success model. Data from 137 respondents representing 27 Australian State Government Agencies that had implemented SAP R/3 in the late 1990s were analyzed. The analysis of identification-survey data yielded an a-priori model with 41 measures of 5 dimensions of ES-Success that provide a holistic view across the organization from strategic to operational levels.
The specification-survey was employed to validate the a-priori ES-Success measurement model derived in the preceding identification-survey. Employing 310 responses from the same 27 public sector organizations, exploratory data analysis validated 27 measures of success pertaining to the 4 dimensions: information quality, system quality, individual impact and organizational impact.
Data for testing the influence of an antecedent of ES-Success was simultaneously gathered during the specification-survey. This analysis, based on the Adaptive Structuration Theory (AST), investigated the influence of Knowledge Management Structures Adequacy (KMSA) on ES-Success. Preliminary results indicate a strong relationship between the Knowledge Management Structures Adequacy and ES-Success.
The purpose of the confirmation-survey was to further validate the dimensions and measures of the ES-Success model, using new data, employing confirmatory statistical techniques. Data was gathered from 153 respondents across a large University that had implemented the Oracle Enterprise System, which facilitated further construct validity of the ES-Success measurement instrument was further established using Structural Equation Modeling (SEM).
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Sedera, Darshana. "Enterprise systems success: a measurement model." Queensland University of Technology, 2006. http://eprints.qut.edu.au/16269/.
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Organizations make large investments in Information Systems (IS) expecting positive impacts to the organisation and its functions. Yet, there exists much controversy surrounding the 'potential' impacts of these systems, with some studies reporting broadly positive impacts of IS across organizations (Barua, Kriebel and Mukhopadhyay 1995; Barua and Lee 1997; Brynjolfsson and Hitt 1996; Lehr and Lichtenberg 1999; Mukherjee, Ray and Miller 2001), while others have shown nil or detrimental impacts (Attewell and Rule 1984; Brynjolfsson and Yang 1996; Cameron and Quinn 1988; Wilson 1993). Various authors have suggested that these conflicting results may be due to poor measurement - E.g. incomplete or inappropriate measures of success (DeLone and McLean 1992; Gable 1996; Melone 1990), lack of theoretical grounding and hence agreement on appropriate measures of success (Bonner 1995; Myers, Kappelman and Prybutok 1998), myopic focus on financial performance indicators (Ballantine, Bonner, Levy, Martin, Munro and Powell 1996; Kaplan and Norton 1996), weaknesses in survey instruments employed (Gable, Sedera and Chan 2003) (e.g., constructs lacking in validity), or (5) inappropriate data collection approach (Seddon, Staples, Patnayakuni and Bowtell 1999; Sedera and Gable 2004) (e.g., asking the wrong people, unrepresentative sample). Enterprise Systems (ES) have over the past decade emerged to be one of the most important developments in the corporate use of information technology. Anecdotal evidence reveals discontent with these large application software packages. Yet Enterprise System investments are seldom systematically evaluated post-implementation; the review process and measures typically being idiosyncratic and lacking credibility. Impacts resulting from 'Enterprise Systems' are particularly difficult to measure, with an Enterprise System entailing many users ranging from top executives to data entry operators; many applications that span the organization; and a diversity of capabilities and functionality. Despite the substantial investments made by organizations and the anecdotal evidence of discontent, systematic attempts to measure their success have been few. The primary objective of this research is to develop and test a standardized instrument for measuring ES-Success. Other related objectives of this research include: (1) to identify the dimensions and measures of ES-Success, (2) to validate a maximally generalizable measurement model and survey instrument for gauging ES-Success; (3) to develop an understanding of the state of Enterprise Systems using descriptive/comparative statistics, and (4) to identify and test an antecedent of ES-Success. With the above objectives, and in attention to the weaknesses identified in past IS-success research, this study follows and extends the 'research cycle' guidelines of Mackenzie and House (1979) and McGrath (1979). The research cycle entails two main phases: (1) an exploratory phase to develop the hypothesized measurement model, and (2) a confirmatory phase, to test the hypothesized measurement model against new data. The two surveys (termed as identification-survey and specification-survey) conducted in the exploratory phase of this research go beyond the activities recommended by Mackenzie and House (1979) and McGrath (1979). A third "confirmation-survey" was completed in the confirmatory phase of the research cycle. The three surveys gathered and analyzed data from six hundred (600) respondents. The purpose of the identification-survey was to discover the salient ES-Success dimensions and measures to include in an a-priori ES-Success model. Data from 137 respondents representing 27 Australian State Government Agencies that had implemented SAP R/3 in the late 1990s were analyzed. The analysis of identification-survey data yielded an a-priori model with 41 measures of 5 dimensions of ES-Success that provide a holistic view across the organization from strategic to operational levels. The specification-survey was employed to validate the a-priori ES-Success measurement model derived in the preceding identification-survey. Employing 310 responses from the same 27 public sector organizations, exploratory data analysis validated 27 measures of success pertaining to the 4 dimensions: information quality, system quality, individual impact and organizational impact. Data for testing the influence of an antecedent of ES-Success was simultaneously gathered during the specification-survey. This analysis, based on the Adaptive Structuration Theory (AST), investigated the influence of Knowledge Management Structures Adequacy (KMSA) on ES-Success. Preliminary results indicate a strong relationship between the Knowledge Management Structures Adequacy and ES-Success. The purpose of the confirmation-survey was to further validate the dimensions and measures of the ES-Success model, using new data, employing confirmatory statistical techniques. Data was gathered from 153 respondents across a large University that had implemented the Oracle Enterprise System, which facilitated further construct validity of the ES-Success measurement instrument was further established using Structural Equation Modeling (SEM).
18
Birbeck, Peter J. "Exploring the relationship of organisational culture to enterprise system success." Thesis, Queensland University of Technology, 2008. https://eprints.qut.edu.au/16997/1/Peter_Birbeck_Thesis.pdf.
Full textAbstract:
The doctoral research project is titled ‘An Exploration of the Relationship of Organisational Culture and Enterprise System Success and sought to address the research gap identified in the literature between organisational culture literature and Information System success literature. This is a research project which is funded by the Australian Research Council in conjunction with industry. The industry sponsors for this research were SAP AG, SAP USA and SAP ANZ.
The research project adopted a multi-method research design, grounded in practice, in order to surface any reported relationship between Enterprise Systems Success (ESS) and Organisational Culture (OC). A critical part of the study was to identify who could report on this relationship. Partners in implementation include internal change managers, internal consultants, vendor consultants and implementation partner consultants. Representatives from each of these constituents were interviewed, covering a range of industry sectors and Enterprise Systems vendor organisations. The first phase of the research was to qualitatively assess the perception of these participants on the role of culture to Enterprise Systems Success. This phase used open, axial and selective coding of the responses obtained in a semi-structured interview.
The next phase of the research was to gather quantitative measures of Organisational Culture and Enterprise Systems Success. The Organisational Culture Assessment Inventory (OCAI) of Cameron and Quinn was selected to gather quantitative data on Organisational Culture. The Enterprise Systems Success instrument of Gable, Sedera and Chan was selected to measure the perception of ESS because of its proven reliability and validity.
Each of these data sets were then analysed to determine if an association existed between the cultures of organisations that achieved most success with the Enterprise System as opposed to the culture types reported of organisations that achieved the least success with the ES. These findings then assisted in the development of a model of interaction between OC and ESS.
Finally, the relationship of OC to ESS was explored in a rich case study of one large firm, to determine if the consultant’s reported relationships could be identified in the subcultures of the organisation.
The key findings of this study were:
1.
There was a relationship reported between culture type and success types. The findings a-e below represent findings using the culture definitions from Cameron & Quinn’s culture instrument:
a.
clan cultures which emphasised the behaviours of development of others were related to reports of ESS
b.
hierarchical cultures which emphasised the behaviours of control and coordination were related to reports of ESS
c.
hierarchical cultures which were poor in the execution of control and coordination were related to reports of the least success with ES
d.
market cultures which emphasised (internal) competitiveness were strongly related to reports of least success with ES
e.
literature attributes of continuous improvement (CI), flexibility (F) and innovation (I), which are often described as antecedents to innovation success and are found in the culture type of adhocracy, were reported as strongly related to success of ES, but the culture type of adhocracy was not reported as being present in the quantitative data describing consultant experiences with enterprises which had implemented ES.
2.
that the literature supported theoretical reasons for the above findings
3.
that these patterns of association were found in the case study.
The research supports the proposition that there is a relationship between Organisational Culture type and ESS. Certain culture types practice behaviours that correspond to reported necessary behaviours for innovation success and ESS, whilst other culture types practice behaviours that correspond to behaviours for failure of innovation and of ES failure. A model of and explanation for this relationship was proposed as a result of the findings. Future research is now required to empirically test this model.
19
Birbeck, Peter J. "Exploring the relationship of organisational culture to enterprise system success." Queensland University of Technology, 2008. http://eprints.qut.edu.au/16997/.
Full textAbstract:
The doctoral research project is titled ‘An Exploration of the Relationship of Organisational Culture and Enterprise System Success and sought to address the research gap identified in the literature between organisational culture literature and Information System success literature. This is a research project which is funded by the Australian Research Council in conjunction with industry. The industry sponsors for this research were SAP AG, SAP USA and SAP ANZ.
The research project adopted a multi-method research design, grounded in practice, in order to surface any reported relationship between Enterprise Systems Success (ESS) and Organisational Culture (OC). A critical part of the study was to identify who could report on this relationship. Partners in implementation include internal change managers, internal consultants, vendor consultants and implementation partner consultants. Representatives from each of these constituents were interviewed, covering a range of industry sectors and Enterprise Systems vendor organisations. The first phase of the research was to qualitatively assess the perception of these participants on the role of culture to Enterprise Systems Success. This phase used open, axial and selective coding of the responses obtained in a semi-structured interview.
The next phase of the research was to gather quantitative measures of Organisational Culture and Enterprise Systems Success. The Organisational Culture Assessment Inventory (OCAI) of Cameron and Quinn was selected to gather quantitative data on Organisational Culture. The Enterprise Systems Success instrument of Gable, Sedera and Chan was selected to measure the perception of ESS because of its proven reliability and validity.
Each of these data sets were then analysed to determine if an association existed between the cultures of organisations that achieved most success with the Enterprise System as opposed to the culture types reported of organisations that achieved the least success with the ES. These findings then assisted in the development of a model of interaction between OC and ESS.
Finally, the relationship of OC to ESS was explored in a rich case study of one large firm, to determine if the consultant’s reported relationships could be identified in the subcultures of the organisation.
The key findings of this study were:
1.
There was a relationship reported between culture type and success types. The findings a-e below represent findings using the culture definitions from Cameron & Quinn’s culture instrument:
a.
clan cultures which emphasised the behaviours of development of others were related to reports of ESS
b.
hierarchical cultures which emphasised the behaviours of control and coordination were related to reports of ESS
c.
hierarchical cultures which were poor in the execution of control and coordination were related to reports of the least success with ES
d.
market cultures which emphasised (internal) competitiveness were strongly related to reports of least success with ES
e.
literature attributes of continuous improvement (CI), flexibility (F) and innovation (I), which are often described as antecedents to innovation success and are found in the culture type of adhocracy, were reported as strongly related to success of ES, but the culture type of adhocracy was not reported as being present in the quantitative data describing consultant experiences with enterprises which had implemented ES.
2.
that the literature supported theoretical reasons for the above findings
3.
that these patterns of association were found in the case study.
The research supports the proposition that there is a relationship between Organisational Culture type and ESS. Certain culture types practice behaviours that correspond to reported necessary behaviours for innovation success and ESS, whilst other culture types practice behaviours that correspond to behaviours for failure of innovation and of ES failure. A model of and explanation for this relationship was proposed as a result of the findings. Future research is now required to empirically test this model.
20
Sheets, Arlan C. (Arlan Christopher). "Leveraging enterprise architecture to enable integrated test and evaluation sustainability." Thesis, Massachusetts Institute of Technology, 2011. http://hdl.handle.net/1721.1/70835.
Full textAbstract:
Thesis (S.M. in Engineering and Management)--Massachusetts Institute of Technology, Engineering Systems Division, 2011.Cataloged from PDF version of thesis.
Includes bibliographical references (p. 62-64).
An analysis was performed to investigate how enterprise architecting methods can be applied to an integrate test and evaluation enterprise and make it a more sustainable enterprise to provide continuous value in the face of an evolving DoD landscape. Enterprise sustainability is the ability of an enterprise to maintain economic viability through optimal resource management and preservation over an extended duration. Through the application of the eight lenses of enterprise architecting, it was found that a more holistic understanding of a Major Range and Test Facility Base (MRTFB) enterprise's current state could be achieved. This approach also supported identifying gaps that exist between the ability of the current-state MRTFB to deliver value and the value delivery that is required by its key stakeholders. The importance of expanding the information view of enterprise architecting to encompass the entire enterprise infrastructure was also studied. Through the expansion of the information view to an infrastructure view, a more complete depiction of the MRTFB enterprise was achieved. The specific importance of the energy infrastructure to a sustainable enterprise was also explored. Through the application of enterprise architecting, the interrelations between the energy infrastructure and the other views, such as processes, services, and knowledge, and the other supporting infrastructure components, such as facilities, land, physical assets, communication networks, and IT networks, can be established. It was found that the energy infrastructure is a core enabler for our technology-based society, and coupled with the current societal focus on green and sustainable energy provides a focal point for enterprises to leverage and initiate transformation efforts to align the energy infrastructure with larger enterprise strategic objectives.
by Arlan C. Sheets.
S.M.in Engineering and Management
21
Boppana, Krishna S. "Enterprise software : analysis of product strategies." Thesis, Massachusetts Institute of Technology, 2006. http://hdl.handle.net/1721.1/42347.
Full textAbstract:
Thesis (S.M.)--Massachusetts Institute of Technology, System Design and Management Program, February 2007.Includes bibliographical references (leaves 67-68).
Since the invention of IBM 360, the first computing system about five decades ago, the processing and software capabilities have grown by leaps and have become major components of businesses. The software applications and capabilities for major business have become necessity rather than a "differentiating" factor to conduct their businesses. This thesis aims to analyze the product strategies in the enterprise software, specifically from the competitive point of view and their position in the market, new technology architectures and core competencies of an organization.
by Krishna S. Boppana.
S.M.
22
Bhutkar, Arjun Vijay 1967. "Architecture for multi-enterprise E-business." Thesis, Massachusetts Institute of Technology, 2000. http://hdl.handle.net/1721.1/88324.
Full text
23
Hedenstrand, Alex. "The Intelligent Enterprise Resource Planning System from a Business Perspective." Thesis, Karlstads universitet, Handelshögskolan (from 2013), 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-78993.
Full textAbstract:
Businesses are faced with an ever-changing environment of technology, one of these recurring changes is in the field of Enterprise resource planning (ERP) systems. Technologies such as business intelligence (BI), machine learning (ML) and internet of things (IoT), which are driving forces in shaping the next generation of ERP systems. These improved ERP systems can better support a company compared to a traditional ERP system. This thesis has examined what constitutes an intelligent-ERP and what possibilities it presents from a business perspective. To answer this question, a qualitative study approach was chosen by conducting interviews with professionals within the BI and ERP systems field. The interviews were structured in a loose fashioned way, aiming for a holistic perspective of the I-ERP systems phenomenon. This bachelor thesis transpired to show that I-ERP systems do improve business performance for companies that exhibit the needs. However, there occurred differences in the perception of the definition of how I-ERP systems should be defined between the participants and the literature.
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Tan, Shuijian. "Applying system theoretical process analysis method to change programs in integrated enterprise." Thesis, Massachusetts Institute of Technology, 2013. http://hdl.handle.net/1721.1/100366.
Full textAbstract:
Thesis: S.M. in Engineering and Management, Massachusetts Institute of Technology, Engineering Systems Division, System Design and Management Program, February 2014.Cataloged from PDF version of thesis.
Includes bibliographical references (pages 119-123).
Manufacturing and life science enterprises need a flexible and effective approach to respond to industrial compliances and high complexity in stakeholder communication. The paper proposes a system engineering approach in System Theoretical Process Analysis (STPA) as an enterprise transformation method adopted by IT consultancy firms to better define enterprise requirements for transformation and integrate change interventions into organizational structure. Despite STPA being a hazard analysis method, its corresponding hierarchical control structure applies to organizational structures, with adaptations to value x-matrices based on stakeholder value theory and process models necessary to match operators' mental models for control actions and attain information reusability and harmonized processes. Through alignment of the info-logical and socio-cultural aspects of integrated enterprises led by change program management, potential flaws in organizational structures and information systems are identified and proposed for resolution. A qualitative and visual approach using 2 change program cases and lean concept was adopted in this study. Surveys were conducted with program participants, and semi-structured interviews were held with program management to explore perspectives on utilizing the enterprise-adapted STPA. The outcomes are the validation of this method, and lean practice in change interventions as recommendations for integration of processes and enterprise functions and promotion of program flow. Keywords: Enterprise Architecture, System Engineering, Change Management, Program Management, Stakeholder Theory, STPA, Architectural Alignment, Communication, lean.
by Tan Shuijian.
S.M. in Engineering and Management
25
Sehgal, Rashi. "User empowerment : an enabler of enterprise systems success." Thesis, Queensland University of Technology, 2007. https://eprints.qut.edu.au/16602/1/Rashi_Sehgal_Thesis.pdf.
Full textAbstract:
This research project has established a new measurement model for User Empowerment as an enabler to Enterprise Systems 1 success. This study was inspired by the reported relationship between Empowerment and improved work outcomes. From this, it was hypothesised that empowering the users of Enterprise Systems during the implementation process would improve the reports of post implementation system success. A new related concept of system oriented User Empowerment was conceived. The outcomes of empowering users (increased worker effectiveness; (increased work satisfaction) conceptually resonates very closely to the outcomes of individual performance, quality of system outputs, goodness of system functionality and, on a broader level, effective use of the system to yield successful business outcomes. These latter outcomes represent the measures of Enterprise Systems success. Thus Empowerment as an independent variable, and Enterprise Systems success as a dependent variable, provided a launching platform for the study. The research model was built upon the existing research into Empowerment as articulated by Spreitzer (Spreitzer, 1996) and Thomas and Velthouse (Thomas & Velthouse, 1990) and its derived systems related construct of User Empowerment, first explored by Doll, Deng and Metts (Doll, Deng, & Metts, 2003). It used a current and validated measure of Enterprise Systems Success as developed by Gable, Sedera and Chan (Gable, Sedera, & Chan, 2003); this measure is a refinement of the Information Systems Success Model of DeLone and McLean (DeLone & McLean, 2002). 2 In order to test the relationships of Empowerment to (Enterprise) System success, the following research sub-problems were explored:
* What types of Empowerment are relevant in the Enterprise System context?
* Is User Empowerment different from Psychological Empowerment and if so, how?
* What is the relationship between Psychological Empowerment and User Empowerment?
* How can User Empowerment be measured?
* What is the effect of Psychological Empowerment on Enterprise Systems success?
* What is the effect of User Empowerment on Enterprise Systems success?
This research project was a PhD study funded by the Australian Research Council through an industry linkage program. The industry partner in this project was SAP - the most successful vendor of Enterprise Systems. Although limited in analysis the study spanned across two industry sectors, with two Enterprise Systems (Oracle and SAP). This research was a multimethod study and involved both qualitative and quantitative phases. The multimethod included content analysis, survey, and case study. This research was led by an explorative research strategy and paid considerable attention to analysing each research method in relation to other research methods, and also in relation to the demands of the research problem. A comprehensive literature review established extant definitions and constructs for Psychological Empowerment, User Empowerment and, Enterprise Systems success. The literature review employed a formal qualitative research method, using open coding supported through the use of Nvivo, a Qualitative software package, in order to identify and derive key themes in the referent disciplines. The responses from the email survey of Information Systems researchers, and Enterprise Systems consultants were triangulated with the findings from the categorised literature review on Empowerment. This sub-study utilised WordStat software and the findings were presented at the QualIT conference (Sehgal & Stewart, 2006). Drawing from the existing perspectives on Empowerment a contextbased perspective on Empowerment was proposed by the researcher. From this work, a new working definition of (User) Empowerment was derived. This construct proposed that User Empowerment involved Computer Self-efficacy, Perceived Usefulness, Intrinsic Motivation, User Autonomy, and Problem-solving and Decision support. Psychological Empowerment involves Meaning, Self-determination, Competence, and Impact. The research project then empirically tested the relationship of both Psychological Empowerment and User Empowerment to Enterprise Systems success using a quantitative enquiry. The new User Empowerment construct was statistically tested for validity and reliability. This quantitative study found no statistical evidence for a relationship between Psychological Empowerment and Enterprise Systems success. The study findings suggest significant statistical evidence for a relationship between User Empowerment and Enterprise Systems success. Statistical analysis showed that the construct for User Empowerment was different from the construct of Enterprise Systems success. These relationships held regardless of the level of the user: senior management, operational, end users or technical. This phase of the study was presented at the Americas Conference of Information Systems (Sehgal & Stewart, 2004). This exploratory survey was followed by another industry based case study, which confirmed the results for a different industry sector and different Enterprise System. This latter study was used in an independent confirmatory factor analysis of the Enterprise Systems success measurement which was presented at the Americas Conference on Information Systems (Sehgal & Stewart, 2004) and International Conference on Information Systems (Sedera, Gable, & Chan, 2004) by fellow researchers. This research has demonstrated that User Empowerment, rather than Psychological Empowerment was significantly related to Enterprise Systems Success. The study findings identified potentially significant benefits to the Enterprise System implementing organisations as well as the Enterprise System vendor from empowering Enterprise System users. Of the reported benefits one of the relevant one was improved and positive reports about the implemented Enterprise System. Further, the study highlights the importance of context when measuring a construct such as Empowerment. There are clear practical implications for the research outcomes. These include a recommendation that training programs should ensure that users have a high degree of computer self-efficacy when using the enterprise system. The validated User Empowerment instrument will be utilised as a diagnostic tool for organisational readiness prior to an ES implementation. This would assist in benchmarking the level of empowerment and predicted Enterprise Systems success. Future research will explore the effects of an Enterprise System on the components of User Empowerment as it is conjectured that there is a reciprocal relationship between the system and user attributes of Computer Self-efficacy, Problem-solving Decision Support, and understanding of business logic.
26
Sehgal, Rashi. "User empowerment : an enabler of enterprise systems success." Queensland University of Technology, 2007. http://eprints.qut.edu.au/16602/.
Full textAbstract:
This research project has established a new measurement model for User Empowerment as an enabler to Enterprise Systems 1 success. This study was inspired by the reported relationship between Empowerment and improved work outcomes. From this, it was hypothesised that empowering the users of Enterprise Systems during the implementation process would improve the reports of post implementation system success. A new related concept of system oriented User Empowerment was conceived. The outcomes of empowering users (increased worker effectiveness; (increased work satisfaction) conceptually resonates very closely to the outcomes of individual performance, quality of system outputs, goodness of system functionality and, on a broader level, effective use of the system to yield successful business outcomes. These latter outcomes represent the measures of Enterprise Systems success. Thus Empowerment as an independent variable, and Enterprise Systems success as a dependent variable, provided a launching platform for the study. The research model was built upon the existing research into Empowerment as articulated by Spreitzer (Spreitzer, 1996) and Thomas and Velthouse (Thomas & Velthouse, 1990) and its derived systems related construct of User Empowerment, first explored by Doll, Deng and Metts (Doll, Deng, & Metts, 2003). It used a current and validated measure of Enterprise Systems Success as developed by Gable, Sedera and Chan (Gable, Sedera, & Chan, 2003); this measure is a refinement of the Information Systems Success Model of DeLone and McLean (DeLone & McLean, 2002). 2 In order to test the relationships of Empowerment to (Enterprise) System success, the following research sub-problems were explored: * What types of Empowerment are relevant in the Enterprise System context? * Is User Empowerment different from Psychological Empowerment and if so, how? * What is the relationship between Psychological Empowerment and User Empowerment? * How can User Empowerment be measured? * What is the effect of Psychological Empowerment on Enterprise Systems success? * What is the effect of User Empowerment on Enterprise Systems success? This research project was a PhD study funded by the Australian Research Council through an industry linkage program. The industry partner in this project was SAP - the most successful vendor of Enterprise Systems. Although limited in analysis the study spanned across two industry sectors, with two Enterprise Systems (Oracle and SAP). This research was a multimethod study and involved both qualitative and quantitative phases. The multimethod included content analysis, survey, and case study. This research was led by an explorative research strategy and paid considerable attention to analysing each research method in relation to other research methods, and also in relation to the demands of the research problem. A comprehensive literature review established extant definitions and constructs for Psychological Empowerment, User Empowerment and, Enterprise Systems success. The literature review employed a formal qualitative research method, using open coding supported through the use of Nvivo, a Qualitative software package, in order to identify and derive key themes in the referent disciplines. The responses from the email survey of Information Systems researchers, and Enterprise Systems consultants were triangulated with the findings from the categorised literature review on Empowerment. This sub-study utilised WordStat software and the findings were presented at the QualIT conference (Sehgal & Stewart, 2006). Drawing from the existing perspectives on Empowerment a contextbased perspective on Empowerment was proposed by the researcher. From this work, a new working definition of (User) Empowerment was derived. This construct proposed that User Empowerment involved Computer Self-efficacy, Perceived Usefulness, Intrinsic Motivation, User Autonomy, and Problem-solving and Decision support. Psychological Empowerment involves Meaning, Self-determination, Competence, and Impact. The research project then empirically tested the relationship of both Psychological Empowerment and User Empowerment to Enterprise Systems success using a quantitative enquiry. The new User Empowerment construct was statistically tested for validity and reliability. This quantitative study found no statistical evidence for a relationship between Psychological Empowerment and Enterprise Systems success. The study findings suggest significant statistical evidence for a relationship between User Empowerment and Enterprise Systems success. Statistical analysis showed that the construct for User Empowerment was different from the construct of Enterprise Systems success. These relationships held regardless of the level of the user: senior management, operational, end users or technical. This phase of the study was presented at the Americas Conference of Information Systems (Sehgal & Stewart, 2004). This exploratory survey was followed by another industry based case study, which confirmed the results for a different industry sector and different Enterprise System. This latter study was used in an independent confirmatory factor analysis of the Enterprise Systems success measurement which was presented at the Americas Conference on Information Systems (Sehgal & Stewart, 2004) and International Conference on Information Systems (Sedera, Gable, & Chan, 2004) by fellow researchers. This research has demonstrated that User Empowerment, rather than Psychological Empowerment was significantly related to Enterprise Systems Success. The study findings identified potentially significant benefits to the Enterprise System implementing organisations as well as the Enterprise System vendor from empowering Enterprise System users. Of the reported benefits one of the relevant one was improved and positive reports about the implemented Enterprise System. Further, the study highlights the importance of context when measuring a construct such as Empowerment. There are clear practical implications for the research outcomes. These include a recommendation that training programs should ensure that users have a high degree of computer self-efficacy when using the enterprise system. The validated User Empowerment instrument will be utilised as a diagnostic tool for organisational readiness prior to an ES implementation. This would assist in benchmarking the level of empowerment and predicted Enterprise Systems success. Future research will explore the effects of an Enterprise System on the components of User Empowerment as it is conjectured that there is a reciprocal relationship between the system and user attributes of Computer Self-efficacy, Problem-solving Decision Support, and understanding of business logic.
27
Sedmak, Melissa. "The role of communication in enterprise system implementation." Thesis, Cranfield University, 2006. http://dspace.lib.cranfield.ac.uk/handle/1826/1428.
Full textAbstract:
The research efforts up to date have not been directed towards the study of the role of communication during an implementation of an enterprise system. However, some efforts are noted which stress communication as a critical factor and a problem in general during the implementation. During the scoping phase of this research, communication was proved to be of significance as a process in the realisation of embedding of an enterprise system into the business. Considering the complexity of an implementation of a system and consequently the complexity of its study, the research method based on processual approach was developed to enable a better understanding of the dynamics of this process. Three case studies have been conducted with the focus on the understanding of the role and significance of communication. They included interviews with the employees involved in the project or affected by the new system: project managers, top managers, system specialists, and users. The findings focus on the elements important to realise the communication process: communication strategy, management activities such as announcements, motivation to communicate, resources such as time, how informed the people who are involved are, communication across the project, communication structure and process, facilitators as people who enable the communication process, and communication about the technical issues. Special focus was on the effect of communication on the transfer of psychological ownership of the system, concerns about change and employee commitment. Additionally, several themes are found to affect communication. These are: organisational structure, team cohesion and trust. The role of communication confirms that all the parties need to use the same language to enable common understanding. The communication process is found to have direct and indirect influence on development of common organisational goals, positive attitude towards the new system, and embedding of the new system in current organisational functioning.
28
Volkoff-Richardson, Olga. "A grounded process model of enterprise system implementation." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 2001. http://www.collectionscanada.ca/obj/s4/f2/dsk3/ftp04/NQ58245.pdf.
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29
Katsma, Christiaan Pablo. "An organizational change approach for enterprise system implementations." Enschede : University of Twente [Host], 2008. http://doc.utwente.nl/59091.
Full text
30
Payne, Lacy. "Implementation of a New Enterprise Resource Planning System." TopSCHOLAR®, 2014. http://digitalcommons.wku.edu/theses/1401.
Full textAbstract:
The objective of this thesis was to upgrade an Enterprise Resource planning system that was outdated into a new age Enterprise resource planning system based centered on a scheduling algorithm. This was a key change that needed to be made to transform the company from old thinking to new. Primarily the testing of this implementation was done through mapping of processes, followed by trial and error, and finally improving and sustaining the processes it took to use the system correctly. The mapping of the processes was completed by the Process Manager as well as the Lead, Supervisor, or Manager of the area being revamped. When processes were originally mapped for the flow of the implementation, the chart was five pages. After implementation, the same processes streamlined using the new Enterprise resource planning system is now only two pages. After all implementations were complete, more than $150,000 in salaries was saved, as well as many unnecessary and tedious job functions. While continuous improvement must follow, the original objective of this thesis was met with great success.
31
Dacre, Nicholas. "The mechanics of effective enterprise gamification system use." Thesis, University of Warwick, 2017. http://wrap.warwick.ac.uk/94729/.
Full textAbstract:
Developing an understanding of the employment of game based mechanics within an organisational context, is becoming an increasingly relevant topic of interest and research. This nascent field of study and practice has been termed Enterprise Gamification, and is progressively being adopted by organisations wishing to improve the use of their information systems across the workforce. However, there is limited understanding of the effective use of these elements and their influence on the actions of employees using gamified information systems. Thus, this research seeks to theorise the effective use by actors in the workplace of enterprise gamification systems embedded with game based mechanics. These elements were explored through an in-depth case study approach extending over a two year period with a global media agency comprising a large workforce. This approach enabled me to collect empirical data through interviews, archival materials and observations of information system use in the field of study, and to theorise about the mechanics of effective enterprise gamification system use by employees. In conceptualising effective enterprise gamification system use, and by uncovering the dynamics between user actions, system use, and performance effectiveness by which these may gamefully engage employees, this study offers a substantial contribution to the related streams of research concerned with understanding the effective use of information systems and enterprise gamification. Thus its original contributions to knowledge are: (i) uncovering new insights into gamified user actions and representations of game based mechanics; (ii) developing salient understanding of gamified system use across dimensions of effective use nature; (iii) offering novel insights into the relationship between game based mechanics and performance effectiveness in a gamified system use context; and (iv) research implications for the study of information system use with enterprise gamification. Contribution to practice also provides novel insights into the effectiveness of gamified information systems with employees, as findings suggest that potential benefits may be context specific as characterised by user interpretations and variations in states of engagement as influenced by game based mechanics.
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Nicol, Robert A. (Robert Arthur) 1969. "Design and analysis of an enterprise metrics system." Thesis, Massachusetts Institute of Technology, 2001. http://hdl.handle.net/1721.1/82686.
Full textAbstract:
Thesis (S.M.)--Massachusetts Institute of Technology, Sloan School of Management; and, (S.M.)--Massachusetts Institute of Technology, Dept. of Chemical Engineering; in conjunction with the Leaders for Manufacturing Program at MIT, 2001.This electronic version was submitted by the student author. The certified thesis is available in the Institute Archives and Special Collections.
Includes bibliographical references (leaf 82).
by Robert A. Nicol.
S.M.
33
Kharabe, Amol T. "Organizational Agility and Complex Enterprise System Innovations: A Mixed Methods Study of the Effects of Enterprise Systems on Organizational Agility." Case Western Reserve University School of Graduate Studies / OhioLINK, 2012. http://rave.ohiolink.edu/etdc/view?acc_num=case1339176723.
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Pullokkaran, Laijo John. "Analysis of data virtualization & enterprise data standardization in business intelligence." Thesis, Massachusetts Institute of Technology, 2013. http://hdl.handle.net/1721.1/90703.
Full textAbstract:
Thesis: S.M. in Engineering and Management, Massachusetts Institute of Technology, Engineering Systems Division, System Design and Management Program, 2013.Cataloged from PDF version of thesis.
Includes bibliographical references (page 59).
Business Intelligence is an essential tool used by enterprises for strategic, tactical and operational decision making. Business Intelligence most often needs to correlate data from disparate data sources to derive insights. Unifying data from disparate data sources and providing a unifying view of data is generally known as data integration. Traditionally enterprises employed ETL and data warehouses for data integration. However in last few years a technology known as "Data Virtualization" has found some acceptance as an alternative data integration solution. "Data Virtualization" is a federated database termed as composite database by McLeod/Heimbigner's in 1985. Till few years back Data Virtualization weren't considered as an alternative for ETL but was rather thought of as a technology for niche integration challenges. In this paper we hypothesize that for many BI applications "data virtualization" is a better cost effective data integration strategy. We analyze the system architecture of "Data warehouse" and "Data Virtualization" solutions. We further employ System Dynamics Model to compare few key metrics like "Time to Market" and "Cost of "Data warehouse" and "Data Virtualization" solutions. We also look at the impact of "Enterprise Data Standardization" on data integration.
by Laijo John Pullokkaran.
S.M. in Engineering and Management
35
Spruth, Wilhelm G. "Enterprise Computing." Universitätsbibliothek Leipzig, 2013. http://nbn-resolving.de/urn:nbn:de:bsz:15-qucosa-126859.
Full textAbstract:
Das vorliegende Buch entstand aus einer zweisemestrigen Vorlesung „Enterprise Computing“, die wir gemeinsam über viele Jahre als Teil des Bachelor- oder Master-Studienganges an der Universität Leipzig gehalten haben.
Das Buch führt ein in die Welt des Mainframe und soll dem Leser einen einführenden Überblick geben. Band 1 ist der Einführung in z/OS gewidmet, während sich Band 2 mit der Internet Integration beschäftigt. Ergänzend werden in Band 3 praktische Übungen unter z/OS dargestellt.
36
Wallance, Daniel Isaac. "Transformation at Bank of America : an enterprise systems analysis." Thesis, Massachusetts Institute of Technology, 2011. http://hdl.handle.net/1721.1/70836.
Full textAbstract:
Thesis (S.M. in Engineering and Management)--Massachusetts Institute of Technology, Engineering Systems Division, 2011.Cataloged from PDF version of thesis.
Includes bibliographical references (p. 92-95).
The focus of Bank of America's change management initiatives has shifted away from acquiring and integrating new businesses, a process it calls transition, and towards internal enterprise transformation through a process the Bank calls transformation. One significant change management initiative currently underway is the California Northwest (CANW) transformation. The focus of the CANW initiative is to transfer the Bank's retail banking platform and accounts in California, Idaho, and Washington to the Model banking platform that it maintains across the rest of its enterprise. This thesis, using the California Northwest transformation as a case study, is an enterprise systems evaluation of change management practices at Bank of America. MIT Lean Advancement Initiative (LAI)'s Enterprise Strategic Analysis and Transformation (ESAT) methodology is used as a framework to evaluate the consideration of CANW stakeholders and the alignment of their needs with the CANW goals, processes, metrics, and strategic objectives. INCOSE's framework for writing quality system requirements is further applied to the California Northwest transformation goals. The result of this systems analysis is that while the set of strategic objectives is complete, additional processes, stakeholder values, and metrics need to be identified or developed. Although the set of CANW strategic objectives / goals is complete and all key objectives appear to have been included, the wording of individual goals needs to be clarified and the change management team must review each goal to ensure that it is both necessary and attainable. The second element of the research looks towards change management practices as a whole at Bank of America to identify whether BAC's transformation process is complete and effective. The study reveals that Bank of America should take a stakeholder centric view and consider the needs of all stakeholders to gain "buy-in" from all parties so as to create an "all hands on deck" environment for transformation initiatives. Other recommended actions include announcing change initiatives publically when possible, back-checking of actions by all parties, maintaining a single message, and adopting a standardization vs. transformation mindset.
by Daniel Isaac Wallance.
S.M.in Engineering and Management
37
Salem, Al-Marri. "Enterprise-wide global information system model for emergency response system in Qatar." Thesis, Leeds Beckett University, 2010. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.533351.
Full text
38
Kittusamy, Kannakumar. "Dependable system architecture for businesses : analysis of an enterprise resource planning system." Thesis, Massachusetts Institute of Technology, 2006. http://hdl.handle.net/1721.1/35118.
Full textAbstract:
Thesis (S.M.)--Massachusetts Institute of Technology, System Design and Management Program; and, (S.M.)--Massachusetts Institute of Technology, Dept. of Civil and Environmental Engineering, 2006.Page 128 blank.
Includes bibliographical references (p. 125-127).
This thesis defines the concept of Dependable System Architecture (DSA), evaluation criteria for DSAs and applies those criteria to evaluate SAP, a leading ERP system. The evaluation criteria employ system frameworks, concepts, tools, components and methodologies. During the process of evaluation, this thesis touches upon many different architectural evaluations such as technical, operational, implementation and service and support. Finally, this thesis concludes whether SAP provides Dependable System Architecture for businesses.
by Kannakumar Kittusamy.
S.M.
39
Murphy, Glen Desson. "A shock to the system : the structural implications of enterprise system technology." Thesis, Queensland University of Technology, 2006. https://eprints.qut.edu.au/16403/1/Glen_Murphy_Thesis.pdf.
Full textAbstract:
The last two decades have seen an increasing sophistication in the type of information systems employed by organizations. In particular we have seen the emergence of enterprise systems technology - advanced information technology specifically designed
to integrate the vast majority of an organization's processes and data flows. As the
characteristics of ES technology have encroached beyond individual user domains
and have become integrated throughout organizations, user acceptance issues have
also broadened beyond the individual unit of analysis. At the same time numerous
examples can be found both in the trade press and academic literature of organizations
wishing to use enterprise systems as a primary driver of widespread organizational
change and restructuring.
A fundamental premise of this study is that while it may be intuitively appealing to
consider technology as a primary catalyst for organizational change, it neglects to
acknowledge the presence of what is referred to as the "eduality of structure"e (Giddens,
1993). Duality of structure proponents contend that while IT system protocols may
to a certain extent determine individual action, human agency can also determine the
extent to which the technology is incorporated into everyday operations. The failure
of past research to acknowledge the role of individual action and the influence of social
context in determining IT usage is considered to be a significant oversight (DeSanctis
& Poole, 1994).
Underpinned by the theory of structuration and its notion of duality, a theory of user
acceptance is put forward capable of clarifying the process by which users evaluate
and react to enterprise systems technology. The thesis reports on an empirical
investigation into the relationship between three representations of structure within an
organization: the characteristics of ES technology; job design; and social networks.
The capacity of ES technology to alter the structural elements of both job design and
social networks, and hence form user's attitudes and behavior towards the system,
is the fundamental theoretical premise of the thesis. As such this represents a clear
step forward in understanding the implications of ES technology for both users and
organizational structure.
Using a longitudinal embedded single case design, this study examines the user
acceptance and structural implications of introducing an ES into a large public sector
educational institution. A social network and job design perspective was adopted to
offer fresh insight into the dynamics of employee reaction to the introduction of ES
technology. Five hypotheses support the job design component of the thesis. It was argued that given the inherent design elements of ES technology, along with the specific
intent of the system's introduction, that users would both anticipate and perceive a
decrease in job characteristics following an ES implementation. Further, that the
positive relationship between job change and user acceptance would be moderated
by the amount of system usage reported by users. Users with a greater exposure to
the system were hypothesized to have a far stronger relationship between job change
and acceptance than low users. The ramifications of perceived or actual changes to
embedded resource exchange networks and subsequent employee reactions to those
changes were also considered. Essentially social networks were argued to play a
dual role in the user acceptance process, one being a conduit for the facilitation and
transfer of user attitudes towards new systems, the other acting as a catalyst for attitude
formation towards new systems.
Overall the findings only partially supported four of the eight hypotheses put forward.
While users were seen to anticipate an "eacross the board"e decrease in job characteristics
at Time 1 following the introduction of an ES, perceived changes in job characteristics
at Time 2 were dependant on user hierarchy and the extent of system usage. Those
high in formal authority reported an increase in job enrichment following the system's
introduction, while those low in formal authority reported a decrease in overall job
enrichment. Usage was also seen to moderate the relationship between job change
and user acceptance. At Time 1 low users reported a positive relationship between
anticipated changes in meaningfulness and user acceptance. Conversely at Time 1 high
users reported a negative relationship between anticipated skill variety levels at Time 2
and user acceptance. Only one job characteristic reported a relationship between usage
and user acceptance. Low users reported a positive relationship between changes in
task identity and user acceptance. A post-hoc profile of the usage categories indicated
that high users were more likely to be a lower hierarchical position than low users.
The positive relationship reported by low users at Time 1 and Time 2 was explained by
both the nature of the system, as well as the type and quantity of information received
by low users. As senior members of the organization they were considered more likely
to receive information that highlighted its attributes in the context of their job roles. The
inherent design of ES technology, along with the specific intent it was being introduced,
facilitated largely management orientated objectives. Therefore it is unsurprising
that low users anticipating an increase in experienced meaningfulness following the
introduction of a system that enhanced their job role reported corresponding acceptance
levels. In contrast, the negative relationship between anticipated levels of skill variety
at Time 2 and perceived ease of use was explained by the affinity that high users were likely to have with the old system. To high users with a high degree of proficiency
associated with a redundant skill set, increased skill variety only represented a steeper
learning curve and an increased pressure to adapt to the new system.
The network component of the study also produced mixed results. Of the two networks
that were measured over time, only one supported the hypothesized increase in both
advice and resource exchange networks over time. Post-hoc analyses indicated that
two of the four groups exhibited network change consistent with the hypothesized
relationship. Anecdotal reports suggested that contextual elements such as geographical
location and managerial policy at a localized level determined the nature of the change
for the remaining two groups. The results failed to support the relationship between
network change and user acceptance. However, a weak but significant negative
relationship between the measure of network efficiency and user acceptance was
found. In simple terms users developing an increasingly redundant set of contacts
reported higher levels of user acceptance.
In sum, the thesis represents a contribution to enterprise systems, user acceptance
and social network literatures. In the first instance the research validates the call by
Orlikowski & Iacono (2001) to readily acknowledge the specific nature of the technology
under investigation. Despite the growth and saturation of enterprise system types,
comparatively little research has been undertaken to examine the user and organizational
issues surrounding their implementation. This research has demonstrated the capacity
for the inherent design elements of ES technology to have differential effects in terms
of job design for different user classifications. This and other findings represent a
step forward in understanding the structural and user acceptance implications of this
technology, while sign-pointing a number of promising future research avenues.
The job design results, and to a lesser extent the network efficiency results, demonstrate
the effect of social context on user acceptance. As such they provide further insight
regarding the potential determinants of user acceptance beyond the individual unit of
analysis. The findings also indicate an increasing need for user acceptance research to
stretch beyond the transitory, short term measures of user acceptance such as perceived
ease of use, usefulness, training and computer efficacy.
Finally the thesis contributes to a small, but growing literature examining the role of
social networks in the process of organizational change. In particular this thesis has
considered in detail, the attitudinal and behavioral consequences of artificially altering
established patterns of interaction. As such the study highlights the need to better
understand the role of networks not only in the case of facilitating change, but the
effect of network change in terms of change intervention success.
40
Murphy, Glen Desson. "A shock to the system : the structural implications of enterprise system technology." Queensland University of Technology, 2006. http://eprints.qut.edu.au/16403/.
Full textAbstract:
The last two decades have seen an increasing sophistication in the type of information systems employed by organizations. In particular we have seen the emergence of enterprise systems technology - advanced information technology specifically designed to integrate the vast majority of an organization's processes and data flows. As the characteristics of ES technology have encroached beyond individual user domains and have become integrated throughout organizations, user acceptance issues have also broadened beyond the individual unit of analysis. At the same time numerous examples can be found both in the trade press and academic literature of organizations wishing to use enterprise systems as a primary driver of widespread organizational change and restructuring. A fundamental premise of this study is that while it may be intuitively appealing to consider technology as a primary catalyst for organizational change, it neglects to acknowledge the presence of what is referred to as the "eduality of structure"e (Giddens, 1993). Duality of structure proponents contend that while IT system protocols may to a certain extent determine individual action, human agency can also determine the extent to which the technology is incorporated into everyday operations. The failure of past research to acknowledge the role of individual action and the influence of social context in determining IT usage is considered to be a significant oversight (DeSanctis & Poole, 1994). Underpinned by the theory of structuration and its notion of duality, a theory of user acceptance is put forward capable of clarifying the process by which users evaluate and react to enterprise systems technology. The thesis reports on an empirical investigation into the relationship between three representations of structure within an organization: the characteristics of ES technology; job design; and social networks. The capacity of ES technology to alter the structural elements of both job design and social networks, and hence form user's attitudes and behavior towards the system, is the fundamental theoretical premise of the thesis. As such this represents a clear step forward in understanding the implications of ES technology for both users and organizational structure. Using a longitudinal embedded single case design, this study examines the user acceptance and structural implications of introducing an ES into a large public sector educational institution. A social network and job design perspective was adopted to offer fresh insight into the dynamics of employee reaction to the introduction of ES technology. Five hypotheses support the job design component of the thesis. It was argued that given the inherent design elements of ES technology, along with the specific intent of the system's introduction, that users would both anticipate and perceive a decrease in job characteristics following an ES implementation. Further, that the positive relationship between job change and user acceptance would be moderated by the amount of system usage reported by users. Users with a greater exposure to the system were hypothesized to have a far stronger relationship between job change and acceptance than low users. The ramifications of perceived or actual changes to embedded resource exchange networks and subsequent employee reactions to those changes were also considered. Essentially social networks were argued to play a dual role in the user acceptance process, one being a conduit for the facilitation and transfer of user attitudes towards new systems, the other acting as a catalyst for attitude formation towards new systems. Overall the findings only partially supported four of the eight hypotheses put forward. While users were seen to anticipate an "eacross the board"e decrease in job characteristics at Time 1 following the introduction of an ES, perceived changes in job characteristics at Time 2 were dependant on user hierarchy and the extent of system usage. Those high in formal authority reported an increase in job enrichment following the system's introduction, while those low in formal authority reported a decrease in overall job enrichment. Usage was also seen to moderate the relationship between job change and user acceptance. At Time 1 low users reported a positive relationship between anticipated changes in meaningfulness and user acceptance. Conversely at Time 1 high users reported a negative relationship between anticipated skill variety levels at Time 2 and user acceptance. Only one job characteristic reported a relationship between usage and user acceptance. Low users reported a positive relationship between changes in task identity and user acceptance. A post-hoc profile of the usage categories indicated that high users were more likely to be a lower hierarchical position than low users. The positive relationship reported by low users at Time 1 and Time 2 was explained by both the nature of the system, as well as the type and quantity of information received by low users. As senior members of the organization they were considered more likely to receive information that highlighted its attributes in the context of their job roles. The inherent design of ES technology, along with the specific intent it was being introduced, facilitated largely management orientated objectives. Therefore it is unsurprising that low users anticipating an increase in experienced meaningfulness following the introduction of a system that enhanced their job role reported corresponding acceptance levels. In contrast, the negative relationship between anticipated levels of skill variety at Time 2 and perceived ease of use was explained by the affinity that high users were likely to have with the old system. To high users with a high degree of proficiency associated with a redundant skill set, increased skill variety only represented a steeper learning curve and an increased pressure to adapt to the new system. The network component of the study also produced mixed results. Of the two networks that were measured over time, only one supported the hypothesized increase in both advice and resource exchange networks over time. Post-hoc analyses indicated that two of the four groups exhibited network change consistent with the hypothesized relationship. Anecdotal reports suggested that contextual elements such as geographical location and managerial policy at a localized level determined the nature of the change for the remaining two groups. The results failed to support the relationship between network change and user acceptance. However, a weak but significant negative relationship between the measure of network efficiency and user acceptance was found. In simple terms users developing an increasingly redundant set of contacts reported higher levels of user acceptance. In sum, the thesis represents a contribution to enterprise systems, user acceptance and social network literatures. In the first instance the research validates the call by Orlikowski & Iacono (2001) to readily acknowledge the specific nature of the technology under investigation. Despite the growth and saturation of enterprise system types, comparatively little research has been undertaken to examine the user and organizational issues surrounding their implementation. This research has demonstrated the capacity for the inherent design elements of ES technology to have differential effects in terms of job design for different user classifications. This and other findings represent a step forward in understanding the structural and user acceptance implications of this technology, while sign-pointing a number of promising future research avenues. The job design results, and to a lesser extent the network efficiency results, demonstrate the effect of social context on user acceptance. As such they provide further insight regarding the potential determinants of user acceptance beyond the individual unit of analysis. The findings also indicate an increasing need for user acceptance research to stretch beyond the transitory, short term measures of user acceptance such as perceived ease of use, usefulness, training and computer efficacy. Finally the thesis contributes to a small, but growing literature examining the role of social networks in the process of organizational change. In particular this thesis has considered in detail, the attitudinal and behavioral consequences of artificially altering established patterns of interaction. As such the study highlights the need to better understand the role of networks not only in the case of facilitating change, but the effect of network change in terms of change intervention success.
41
Павленко, O. M. "Formation of a risk management system at the enterprise." Thesis, Чернігів, 2020. http://ir.stu.cn.ua/123456789/20039.
Full textAbstract:
Pavlenko, O. M. Formation of a risk management system at the enterprise=Формування системи управління ризиками на підприємстві : дипломна робота : 073 Менеджмент / О. М. Павленко ; керівник роботи Філіпова Н. В. ; Національний університет «Чернігівська політехніка», кафедра публічного управління та менеджменту організацій. – Чернігів, 2020. – 52 с.The purpose of the final qualification work is to investigate and improve the risk management system at PE "Night Express" Achieving the goal necessitated the solution of the following tasks: - to analyze the essence of risk as an economic category and its role in the management process; - consider the procedure for making management decisions in terms of risk, identify factors that affect the risk of management decisions; - analyze methods for determining the degree of risk when making management decisions; - to develop an economic and mathematical model for risk assessment and identification of opportunities for its minimization, which can actually be used in the process of making management decisions in modern trucking companies; - to consider the means of influencing the risk and methods of reducing it in accordance with the financial condition of the enterprise in modern business conditions, to improve the gradation of areas of financial stability; The object of research is the activity of PE "Night Express". The subject of research is the activity of PE "Night Express" and risk management system. To study the effectiveness of risk management, factual data from the activities of PE "Night Express" were used. The information base of the study was also scientific articles in the field of management and development of the enterprise, press materials, electronic Internet sources, internal documents, regulations and basic information about the enterprise, financial and statistical reporting, as well as the results of own research. The method of generalization, structural-logical analysis, method of comparison and integration, methods of expert evaluation, survey and method of analysis of non-quantitative indicators are used in the work; analytical graphic method. Information was collected using the method of observation, survey and analysis.
42
Wang, Chunguang S. M. Massachusetts Institute of Technology. "Enterprise architecture processes : comparing EA and CLIOS in the Veterans Health Administration." Thesis, Massachusetts Institute of Technology, 2012. http://hdl.handle.net/1721.1/76512.
Full textAbstract:
Thesis (S.M. in Engineering and Management)--Massachusetts Institute of Technology, Engineering Systems Division, System Design and Management Program, 2012.Cataloged from PDF version of thesis.
Includes bibliographical references (p. 92-94).
There are numerous frameworks for abstracting an enterprise complex system into a model for purposes of analysis and design. Examples of such frameworks include the Complex Large-scale Interconnected Open Social-technical System (CLIOS) process for handling enterprise system architecture, the Enterprise Architecture eight views (EA) for diagnosing and improving overall enterprise performance, and the Enterprise Strategic Analysis for Transformation (ESAT). In addition to helping identify and manage complexity, emergent behavior and the requirements of many stakeholders, all of these frameworks help identify enterprise-wide processes, bringing value-added flow between enterprises and their stakeholders. This thesis evaluates the applicability of integrating these frameworks into a hybrid process in ongoing programs and to determine if a standard process can be generated through an integrative, interdisciplinary approach using the above models and frameworks. Enterprise Architecture eight views framework as developed at MIT is designed to create enterprise-level transformations in large, complex socio-technical enterprises. In the past 15 years of research at LAI, these enterprise developments have been applied and validated in the government and in other industries including aerospace, transportation, healthcare case, defense acquisition and logistics. The CLIOS process, also developed at MIT, is designed to work with Complex, Largescale, Integrated, Open, Socio-technical systems, creating strategies for stakeholders to reach goals through enterprise development. This process has been used heavily in transportation systems, energy distribution, and regional strategic transportation planning. This thesis will apply both of these frameworks to the case of Veterans Affairs health care enterprise to evaluate its effectiveness. Based on insights from self-assessments and the organization's strategy, a transformation plan will be generated for the Veterans Affairs organization's current state and preferred future state. These outcomes will help to identify the strengths of the merged methodology.
by Chunguang Wang.
S.M.in Engineering and Management
43
Richards, James E. S. M. Massachusetts Institute of Technology. "Integrating the Army Geospatial Enterprise : synchronizing geospatial-intelligence to the dismounted soldier." Thesis, Massachusetts Institute of Technology, 2010. http://hdl.handle.net/1721.1/59269.
Full textAbstract:
Thesis (S.M. in System Design and Management)--Massachusetts Institute of Technology, Engineering Systems Division, 2010."June 2010." Cataloged from PDF version of thesis.
Includes bibliographical references (p. 124-126).
The Army's Geospatial Enterprise (AGE) has an emerging identity and value proposition arising from the need to synchronize geospatial information activities across the Army in order to deliver value to military decision makers. Recently, there have been significant efforts towards increasing the capability of the enterprise to create value for its diverse stakeholder base, ranging from the warfighter, to early stage research and development. The AGE has many architectural alternatives to consider as it embarks upon geospatial transformation within the Army, each of these alternatives must deliver value through an increasingly wide range of operating environments characterized by the uncertainty of both future technology and the evolution of future operations. This research focuses on understanding how the Army's geospatial foundation data layers propagate through the battlefield and enable well informed tactical decisions. The goal of this investigation is to develop heuristics to guide the transformation efforts currently underway within the Army's Geospatial Enterprise. A set of surveys and informal interviews with individuals in the Army geospatial community inform the "as-is" enterprise architecture. A system dynamics (SD) model is developed to simulate the current state enterprise at the enterprise boundary, where the AGE delivers value to the warfighters at the tactical level. Potential future state architectures are developed, simulated in the SD model, and evaluated against a changing environment using Epoch-Era analysis. The results do not attempt to optimize a desired future architecture for the AGE, but rather inform decision making early in enterprise development to assist the Army geospatial leadership to understand possible transformation trajectories. Several candidate architectures are developed and evaluated within the context of dynamic environmental conditions. Given lower resource availability, the best architectural choice is to focus on capturing the geospatial information obtained by Soldiers as they travel around the area of operations, learning about the terrain from experiences and interactions with local populations. As the level of funding increases, there is a significant jump in geospatial information if a geospatial sensor is deployed while at the same time synchronizing information dissemination and use. Aligning resources appropriately to a coordinated geospatial architectural approach is important to future military operations as new technologies continue to require increased geospatial information quality.
by James E. Richards.
S.M.in System Design and Management
44
Lagerström, Robert. "Enterprise Systems Modifiability Analysis : An Enterprise Architecture Modeling Approach for Decision Making." Doctoral thesis, KTH, Industriella informations- och styrsystem, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-12341.
Full textAbstract:
Contemporary enterprises depend to great extent on software systems. During the past decades the number of systems has been constantly increasing and these systems have become more integrated with one another. This has lead to a growing complexity in managing software systems and their environment. At the same time business environments today need to progress and change rapidly to keep up with evolving markets. As the business processes change, the systems need to be modified in order to continue supporting the processes. The complexity increase and growing demand for rapid change makes the management of enterprise systems a very important issue. In order to achieve effective and efficient management, it is essential to be able to analyze the system modifiability (i.e. estimate the future change cost). This is addressed in the thesis by employing architectural models. The contribution of this thesis is a method for software system modifiability analysis using enterprise architecture models. The contribution includes an enterprise architecture analysis formalism, a modifiability metamodel (i.e. a modeling language), and a method for creating metamodels. The proposed approach allows IT-decision makers to model and analyze change projects. By doing so, high-quality decision support regarding change project costs is received. This thesis is a composite thesis consisting of five papers and an introduction. Paper A evaluatesa number of analysis formalisms and proposes extended influence diagrams to be employed for enterprise architecture analysis. Paper B presents the first version of the modifiability metamodel. InPaper C, a method for creating enterprise architecture metamodels is proposed. This method aims to be general, i.e. can be employed for other IT-related quality analyses such as interoperability, security, and availability. The paper does however use modifiability as a running case. The second version of the modifiability metamodel for change project cost estimation is fully described in Paper D. Finally, Paper E validates the proposed method and metamodel by surveying 110 experts and studying 21 change projects at four large Nordic companies. The validation indicates that the method and metamodel are useful, contain the right set of elements and provide good estimation capabilities.QC20100716
45
Burton, Richard. "A Methodology to Select an Enterprise Resource Planning System for a Small or Medium Sized Enterprise." FIU Digital Commons, 2011. http://digitalcommons.fiu.edu/etd/387.
Full textAbstract:
Enterprise Resource Planning (ERP) systems are software programs designed to integrate the functional requirements, and operational information needs of a business. Pressures of competition and entry standards for participation in major manufacturing supply chains are creating greater demand for small business ERP systems. The proliferation of new offerings of ERP systems introduces complexity to the selection process to identify the right ERP business software for a small and medium-sized enterprise (SME). The selection of an ERP system is a process in which a faulty conclusion poses a significant risk of failure to SME’s. The literature reveals that there are still very high failure rates in ERP implementation, and that faulty selection processes contribute to this failure rate. However, the literature is devoid of a systematic methodology for the selection process for an ERP system by SME’s. This study provides a methodological approach to selecting the right ERP system for a small or medium-sized enterprise. The study employs Thomann’s meta-methodology for methodology development; a survey of SME’s is conducted to inform the development of the methodology, and a case study is employed to test, and revise the new methodology. The study shows that a rigorously developed, effective methodology that includes benchmarking experiences has been developed and successfully employed. It is verified that the methodology may be applied to the domain of users it was developed to serve, and that the test results are validated by expert users and stakeholders. Future research should investigate in greater detail the application of meta-methodologies to supplier selection and evaluation processes for services and software; additional research into the purchasing practices of small firms is clearly needed.
46
Ni, Qianfu. "Semantic modeling method for configurable enterprise information systems." Thesis, Queensland University of Technology, 2010. https://eprints.qut.edu.au/43695/1/Qianfu_Ni_Thesis.pdf.
Full textAbstract:
Business practices vary from one company to another and business practices often need to be changed due to changes of business environments. To satisfy different business practices, enterprise systems need to be customized. To keep up with ongoing business practice changes, enterprise systems need to be adapted. Because of rigidity and complexity, the customization and adaption of enterprise systems often takes excessive time with potential failures and budget shortfall. Moreover, enterprise systems often drag business behind because they cannot be rapidly adapted to support business practice changes. Extensive literature has addressed this issue by identifying success or failure factors, implementation approaches, and project management strategies. Those efforts were aimed at learning lessons from post implementation experiences to help future projects. This research looks into this issue from a different angle. It attempts to address this issue by delivering a systematic method for developing flexible enterprise systems which can be easily tailored for different business practices or rapidly adapted when business practices change. First, this research examines the role of system models in the context of enterprise system development; and the relationship of system models with software programs in the contexts of computer aided software engineering (CASE), model driven architecture (MDA) and workflow management system (WfMS). Then, by applying the analogical reasoning method, this research initiates a concept of model driven enterprise systems. The novelty of model driven enterprise systems is that it extracts system models from software programs and makes system models able to stay independent of software programs. In the paradigm of model driven enterprise systems, system models act as instructors to guide and control the behavior of software programs. Software programs function by interpreting instructions in system models. This mechanism exposes the opportunity to tailor such a system by changing system models. To make this true, system models should be represented in a language which can be easily understood by human beings and can also be effectively interpreted by computers. In this research, various semantic representations are investigated to support model driven enterprise systems. The significance of this research is 1) the transplantation of the successful structure for flexibility in modern machines and WfMS to enterprise systems; and 2) the advancement of MDA by extending the role of system models from guiding system development to controlling system behaviors. This research contributes to the area relevant to enterprise systems from three perspectives: 1) a new paradigm of enterprise systems, in which enterprise systems consist of two essential elements: system models and software programs. These two elements are loosely coupled and can exist independently; 2) semantic representations, which can effectively represent business entities, entity relationships, business logic and information processing logic in a semantic manner. Semantic representations are the key enabling techniques of model driven enterprise systems; and 3) a brand new role of system models; traditionally the role of system models is to guide developers to write system source code. This research promotes the role of system models to control the behaviors of enterprise.
47
Stevenson, James V. "An Enterprise Information System for the Naval Security Group." Thesis, Monterey, Calif. : Springfield, Va. : Naval Postgraduate School ; Available from National Technical Information Service, 1998. http://handle.dtic.mil/100.2/ADA343496.
Full text
48
Ji, Qiu Ying. "China's reform in foreign trade : towards modern enterprise system." Thesis, University of Macau, 1996. http://umaclib3.umac.mo/record=b1636231.
Full text
49
Savage, Guy. "Holacratic Engineering Management| A Lean Enterprise System Engineering Innovation." Thesis, The George Washington University, 2018. http://pqdtopen.proquest.com/#viewpdf?dispub=10785338.
Full textAbstract:
Based on a belief that innovation is increased by Holacratic Engineering Management practices distributing authority to engaged, autonomous, decision makers versus traditional corporate, hierarchical, and delegated decision making, this research examines the relationship between holacratic engineering management and company innovative performance. This proposed new, chaordic, systems engineering and engineering management process, inherently disruptive and arising out of the agile software and lean systems engineering disciplines, is explored using systems thinking and model-based systems engineering principles. This research effort examining Holacratic Engineering Management, an adoptive innovation of lean and agile engineering concepts as a convergence of Holacracy and Lean Enterprise System Engineering includes case studies measuring the effects of Holacratic Engineering Management and Lean Enterprise Systems Engineering on performance. Using soft systems methodology, multiple linear regression is performed on 18 companies that design, develop, and deliver prepackaged software. The theoretical model consists of five component values comprising the holacracy measurements. Companies embracing Holacratic Engineering Management have significantly improved innovation performance.
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Chan, Eric Wai Leung, and eric_wl_chan@yahoo com hk. "Knowledge Management (KM) Using Enterprise Resource Planning (ERP) System." RMIT University. Property, Construction and Project Management, 2009. http://adt.lib.rmit.edu.au/adt/public/adt-VIT20091021.121704.
Full textAbstract:
The construction industry has long been criticized as being not advance enough to use information communication technology (ICT) and slow to adopt knowledge management (KM). This research demonstrates how using an effective and efficient ICT systems can improve KM, and that an enterprise resource planning (ERP) system can be one tools to help improve KM. An ERP system is also a powerful tool to help integrate business processes which has particular use in the construction industry. The principle objective of this research was to explore the drivers and inhibiters that determined successful adoption and use of an ERP system at its actual implementation stage. Secondly, it aimed to identify successful factors of a partnering strategy and its integration into the ERP system. The third objective was to investigate the appropriate leadership style that influenced the ERP system and the partnering strategy, and to identify the impact of culture on the leadership style. The research was conducted within the context of a Hong Kong construction organization. This research makes a contribution in two spheres: PM and the construction industry. The first implication for PM theory is to illustrate how knowledge has been efficiently managed within a construction organization by using ICT/ERP.