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Dissertations / Theses on the topic 'Enterprise resource Planning'
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Ruivo, Pedro Miguel Fernandes. "Lean enterprise resource planning." Master's thesis, Faculdade de Ciências e Tecnologia, 2008. http://hdl.handle.net/10362/5921.
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Dissertação apresentada na Faculdade de Ciências e Tecnologia da Universidade Nova
de Lisboa para obtenção do grau de Mestre em Engenharia e Gestão IndustrialThis essay focus on Lean Management domain, following the ERP business application perspective linked with Lean Supply Chain, Lean Manufacturing and Lean Accounting, build on an electronic equipment manufacture company. Lean authors, consultants, managers and thinkers were studied to select and adopt the best Lean strategies taking in account the traditional business management ERP tool. The detected gaps were eliminated and/or reduced by developing solutions and adopting techniques based on Lean principles. Lean manufacturing practices were extended into the supply chain contributing now as a horizontal collaboration tool to all enterprise management functions,vendors and customers. Implementing Lean Accounting techniques allowed an increase of the stream value return, especially in terms of better capacity management capabilities,due decision make based also on non financial metrics. Due these Lean solutions, the company ERP system can be streamlined to perform the business shift and one of the most important enterprise assets can meet the strategic goals defined for Lean Enterprise Resource Planning. Therefore this assay proposes the implementation of this Lean strategy to turn into a lean company, more agile and proactive, to rapidly address the constant changes in business landscape.
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Kenaroglu, Bahar. "Enterprise Resource Planning Systems Selection Process." Master's thesis, METU, 2004. http://etd.lib.metu.edu.tr/upload/12605086/index.pdf.
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In this study, a research is developed to establish a comprehensive framework for ERP systems selection process and provide guidance for better ERP systems selection and evaluation by investigating all the aspects of the selection process. The research is conducted through a comprehensive study prior to key information systems journals, conferences, overall enterprise information systems materials in electronic databases, and also in practitioner journals. As a result, the study is able to present a comprehensive framework for ERP systems selection process, identify the problematic issues, reveal the ways to improve the selection activities, and present a road-map for the selection process.
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Mucheleka, M. (Martin). "Enterprise Resource Planning systems in healthcare sector." Master's thesis, University of Oulu, 2015. http://urn.fi/URN:NBN:fi:oulu-201504021292.
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The purpose of this thesis work was to find out how Enterprise Resource Planning systems (ERP) have been used in the healthcare sector and how ERP systems could be used to improve the healthcare services. Some findings were discussed and recommendations were made about how ERP systems could be used in the healthcare sector.
The thesis was written using literature review research method. Literature is the study that involves gathering and studying earlier knowledge about a specific topic of interest. Various documents were studied regarding the use of ERP in healthcare institutions. Literature review was used to show how ERP systems have been used previously in some healthcare institutions and organisations.
Based on the literature used in this study, ERP systems have not been widely reported to have been used in the healthcare sector. On the other hand, other findings showed that ERP systems could be used in the healthcare sector to improve their quality of services.
Therefore, if ERP systems were successfully implemented in a healthcare organisations, it was suggested that it would bring about significant change especially in finance, human resources, and capacity, revenue and admission resource functions. ERP systems could also improve profitability and services in the healthcare organisations.
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Graham, James F. Hutchinson Sandy. "Enterprise resource planning implementation in higher education." Diss., Columbia, Mo. : University of Missouri--Columbia, 2009. http://hdl.handle.net/10355/6179.
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Title from PDF of title page (University of Missouri--Columbia, viewed on Feb 15, 2010). The entire thesis text is included in the research.pdf file; the official abstract appears in the short.pdf file; a non-technical public abstract appears in the public.pdf file. Dissertation advisor: Dr. Sandy Hutchinson Vita. Includes bibliographical references.
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ALOINI, DAVIDE. "Risk management in enterprise resource planning projects." Doctoral thesis, Università degli Studi di Roma "Tor Vergata", 2009. http://hdl.handle.net/2108/837.
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In recent years Enterprise Resource Planning (ERP) systems have received much
attention. ERP are extremely complex information systems, whose implementation
is often a complex adventure for business enterprises. The organizational
relevance and risk of ERP projects make it important for organizations to focus
on ways to make ERP implementation successful.
However, dealing with risk management in ERP project introduction is an ambitious
task. Numerous risk factors have to be taken into account which include
technological and managerial aspects, both psychological and sociological; moreover
they can be deeply interconnected and have indirect e ects on the project.
Therefore, the risk management process is highly difficult and uncertain.
The general purpose of this study is to develop an innovative risk management
methodology supporting the formulation of risk treatment strategies and actions
during ERP introduction projects in order to nally improve the success rate.
In this thesis, the research context, framework and methodology are presented;
then main phases are introduced and results discussed.
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Basit, Syed Abdul, and Omar Malik. "Planning and Analysis of Knowledge Intensive Enterprise Resource Planning Systems." Thesis, Blekinge Tekniska Högskola, Avdelningen för för interaktion och systemdesign, 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-4327.
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ERP software and applications have become basic requirement of almost every organization in order to compete with each other and in time constraint. In order to develop an efficient application, project planning and analysis play very important role in better understanding of the problem domain and to provide a risk free solution. There are many different approaches which software developers used to develop the systems. These traditional approaches have some drawbacks and constraints. Either these are ad-hoc basis or have some fixed patterns and rules. We discussed all these techniques and suggest that planning and analysis of ERP application during its development can be done by applying more appropriate knowledge engineering commonKADS model. CommonKADS is a structured approach, It comprises of different model suites. Thesis presents that by using commonKADS model for project planning and analysis, real problem domain and efficient solution can be identified. Also domain process is identified. Tasks related to each process in the domain are identified. Knowledge assets related to each task are identified. These features help in defining real knowledge specification. In this way, ERP applications can be made knowledge based. ERP systems were introduced to solve different organizational problems and provide integrated structure. Although ERP packages offer advantages to enterprises, they have not achieved many of their anticipated benefits. Autonomous and heterogeneous applications co-exist in companies with ERP systems and integration problem having not been addressed. This thesis seeks to make some suggestions to this area by studying and analyzing ERP problems, through mapping commonKADS methodology in a case study. Thesis in start, presents an overview about ERP applications, Knowledge Engineering and commonKADS methodology. In the end, thesis presents our contribution a case study ―online courses Registration Portal for BTH which shows that planning and analysis of ERP applications by using commonKADS methodology helps in reaching knowledge based and more accurate solutions.Syed Abdul Basit basitbth@gmail.com, Omar Malik omar_m20@hotmail.com.
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DESHPANDE, AMIT A. "Virtual Enterprise Resource Planning for Production Planning and Control Education." University of Cincinnati / OhioLINK, 2008. http://rave.ohiolink.edu/etdc/view?acc_num=ucin1211238271.
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Buleje, Miguel. "The Impact of Enterprise Resource Planning Systems on Small and Medium Enterprises." NSUWorks, 2014. http://nsuworks.nova.edu/gscis_etd/108.
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Enterprise resource planning (ERP) systems are considered the price of entry in today's business environment, and the number of small and medium-sized enterprises (SME) retiring legacy systems in favor of ERP systems is increasing exponentially.
However, there is a lack of knowledge and awareness of ERP systems and their potential benefit and effect on performance, and overall value to SMEs. While ERP adoption costs and potential benefits are high, it is not apparent whether the end result will translate into higher productivity for SMEs.
The goal of this study is to evaluate the benefits that accrue to a firm on adoption of an ERP system. In the context of SME, a production function approach is used to assess benefits over short and long term. In addition to the production function approach, a variety of related methods such as those based on stock market valuation and Tobin's Q are examined.
Data were collected using the well-known CRSP datasets for SMEs. Analysis of data suggests that ERP implementation has no effect on firm's performance as measured by profit margins, Tobin's Q ratio and Labor productivity. In fact, ERP investments do not yield noticeable improvements on the performance measures even four years after implementation. Weaknesses in data suggest that the conclusion may be seen as tentative. The results of this research study, added value to the academic knowledge base by helping to understand the effects ERPs have on SMEs overall performance.
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Niven, John L. "Integrating business strategy and enterprise resource planning systems /." Electronic version, 1999. http://adt.lib.uts.edu.au/public/adt-NTSM20040204.140352/index.html.
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Haider, Sayed Jawad, Pasha Asif Mohammad, and Gbanju Patt Aruwayo-Obe. "Enterprise Resource Planning: Adding value to E-business." Thesis, Jönköping University, Jönköping International Business School, 2006. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-451.
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Organizations are now more than ever before faced with rapid changes in the market place and the need to stay competitive, profitable and satisfy customers and suppliers has driven them to seek technologies that will help them realize these goals. Two of the main con-tenders are Enterprise Resource Planning (ERP) and E-business related technologies. There appear not to be so many publicized literatures on the relationship between ERP and E-business. It is based on this that this report studied six (6) cases to examine the value of ERP to E-business. This study discusses their relationship, how they impact each other and how they can be made to be more useful when integrated using Exploratory Data Analysis (EDA) and empirical research. What transpires from this research is that both vendors and organizations using these two technologies assigns specific values that ERP has on E-business according to their degree of importance. These values in order of importance are; increased competitiveness, increased agility and speed of business operations, improved communication, increased sales, improved business processes, reduced cost and increased profitability. Finally the study examines these values and concluded based on these values to suggest the implications for future research.
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Vaggelakos, Konstantinos. "Optimizing Enterprise Resource Planning systems for mobile applications." Thesis, KTH, Radio Systems Laboratory (RS Lab), 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-122986.
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Growing enterprises have growing amounts of information. Making sure that this information is easily accessible to its employees is not an easy task. For this task Enterprise Resource Planning (ERP) systems come in handy. However, the ERP systems contain lots of information and may be too complex to handle this information or may be too slow in sharing this information within the organisation. This thesis introduces a new solution for how mobile applications can connect to an ERP system by exploiting database synchronisation, which allows the employees to get the information wherever they are without the need to directly access the ERP system. There are three important questions in this thesis: how the ERP works, how to build a mobile application and, how to build a back end? By combining answers to these questions a whole system is built which is production ready and can copy data between the ERP system and the back end and show the information in a mobile application. The overarching goals were to build a system that could extract data from the ERP system into a proprietary back end and a mobile application that could synchronise with the back end. However, synchronisation between the mobile application and the back end was not implemented due to lack of time. The back end had to be able to scale up to 500 concurrent users and respond within 3 seconds, both of these goals were achieved. The mobile application that was built to display the information to the end user was built with usability in mind, since Netlight wanted a straightforward application that anyone could use. The mobile application was shown to have good usability. The results of this thesis project show that building systems around ERPs, instead of inside them, gives these systems the ability to scale, improved the implementation time, and reduced the company’s maintenance efforts.Växande företag får mer och mer information. Att kunna se till att den informationen blir enkelt tillgänglig för alla inom företaget är inte nödvändigtvis lätt. Det är ofta det som affärssystem kan användas till, dock innehåller affärssystem väldigt mycket information och kan vara för komplexa för att enkelt kunna hantera information man är intresserad av. Det kan även uppstå problem i prestanda i och med storleken på affärssystemet. I det här examensarbetet föreslås ett nytt sätt för hur mobila applikationer kan integreras med affärssystem genom att synkronisera mot dess databas, vilket tillåter anställda att komma åt informationen vart de än befinner sig. I det här examensarbetet finns det tre olika delar som är intressanta, hur affärssystemet fungerar, hur man bygger en mobilapplikation och hur man bygger ett back end. Genom att kombinera kunskapen från ovan nämnda delar, byggdes systemet som är redo för produktion och kan synkronisera data från affärssystemet till back endet, samt att visa upp informationen i mobilapplikationen. De översiktliga målen var att bygga ett system som kunde extrahera data från affärssystemet till ett eget byggt back end och en mobilapplikation som kunde synkronisera med detta back end. Dock blev synkroniseringen mellan mobilapplikationen och back endet aldrig implementerat. Back endet skulle även kunna skala upp till 500 samtidiga användare och då kunna svara inom 3 sekunder, vilket man lyckades med. Mobilapplikationen som byggdes för att visa information byggdes med användbarhet i tankarna, eftersom Netlight ville ha en enkel mobilapplikation som vem som helst skulle kunna använda. Mobilapplikationen analyserades fram till att vara användarvänlig. Detta examensarbete visar på att det går att bygga system runt affärssystem istället för att bygga dem i affärssystemen, vilket möjliggör att systemet kan skala upp bättre, mindre tid för implementation samt mindre underhåll.
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Payne, Lacy. "Implementation of a New Enterprise Resource Planning System." TopSCHOLAR®, 2014. http://digitalcommons.wku.edu/theses/1401.
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The objective of this thesis was to upgrade an Enterprise Resource planning system that was outdated into a new age Enterprise resource planning system based centered on a scheduling algorithm. This was a key change that needed to be made to transform the company from old thinking to new. Primarily the testing of this implementation was done through mapping of processes, followed by trial and error, and finally improving and sustaining the processes it took to use the system correctly. The mapping of the processes was completed by the Process Manager as well as the Lead, Supervisor, or Manager of the area being revamped. When processes were originally mapped for the flow of the implementation, the chart was five pages. After implementation, the same processes streamlined using the new Enterprise resource planning system is now only two pages. After all implementations were complete, more than $150,000 in salaries was saved, as well as many unnecessary and tedious job functions. While continuous improvement must follow, the original objective of this thesis was met with great success.
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MENDONCA, SILVIO GLICERIO. "THE IMPACT OF ENTERPRISE RESOURCE PLANNING ON UNIVERSITIES." PONTIFÍCIA UNIVERSIDADE CATÓLICA DO RIO DE JANEIRO, 2003. http://www.maxwell.vrac.puc-rio.br/Busca_etds.php?strSecao=resultado&nrSeq=4388@1.
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A presente dissertação é um estudo sobre instituições de
ensino privado e seus processos de negócio. Procurou-se
observar o impacto ocorrido na realidade cultural e
operacional das entidades de ensino, com base na
integração dos processos entre as áreas administrativa,
pessoal e acadêmica. Algumas dessas entidades passaram a
utilizar um Sistema Integrado de Gestão ERP - Enterprise
Resource Planning, esperando obter melhoria nos seus
processos, redução de custos e diferencial competitivo.
Foi
realizada uma revisão bibliográfica sobre: tipologias de
sistemas de informação, aplicações verticais versus
horizontais, definição de ERP, processos de negócio,
fornecedores, mercado, histórico e ERP voltado a
atividades
de ensino. Foram entrevistadas pessoas-chave nas
entidades
utilizando-se de questionários semiestruturados.
As análises e conclusões obtidas pretendem ampliar o
conhecimento na área de gestão de recursos e processos em
instituições de ensino.The present work is concerned with private teaching institutions and their business processes. The impact on the cultural and operational scenario of such institutions has been analyzed based on an integrated process encompassing the administrative, personnel and academic areas. Aiming at improving processes, reducing costs and fetching a competitive differential, some of these institutions adopted an integrated management system called ERP - Enterprise Resource Planning. A survey was performed on: information systems typology, vertical applications versus horizontal applications, ERP definition, business processes, suppliers, market, historic and ERP focused on teaching activities. A semi-structured questionnaire was used to interview key people from some institutions. The analyses and conclusions presented in the present work aim to broad the knowledge of resources management and processes at the teaching institutions.
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Bajahzar, Abdullah. "Long running transactions within enterprise resource planning systems." Thesis, De Montfort University, 2014. http://hdl.handle.net/2086/10509.
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Recently, one of the major problems in various countries is the management of complicated organisations to cope with the increasingly competitive marketplace. This problem can be solved using Enterprise Resource Planning (ERP) systems which can offer an integrated view of the whole business process within an organisation in real-time. However, those systems have complicated workflow, are costly to be analysed to manage the whole business process in those systems. Thus, Long Running Transaction (LRTs) models have been proposed as optimal solutions, which can be used to simplify the analysis of ERP systems workflow to manage the whole organiational process and ensure that completed transactions in a business process are not processed in any other process. Practically, LRTs models have various problems, such as the rollback and check-pointing activities. This led to the use of Communication Closed Layers (CCLs) for decomposing processes into layers to be analysed easily using sequential programs. Therefore, the purpose of this work is to develop an advanced approach to implement and analyse the workflow of an organisation in order to deal with failures in Long Running Transaction (LRTs) within Enterprise Resource Planning (ERP) systems using Communication Closed Layers (CCLs). Furthermore, it aims to examine the possible enhancements for the available methodology for ERP systems based on studying the LRT suitability and applicability to model the ERP workflows and offer simple and elegant constructs for implementing those complex and expensive ERP workflow systems. The implemented model in this thesis offers a solution for two main challenges; incompatibilities that result from the application of transitional transaction processing concepts to the ERP context and the complexity of ERP workflow. The first challenge is addressed based on offering new semantics to allow modelling of concepts, such as rollbacks and check-points through various constraints, while the second is addressed through the use of the Communication Closed Layer (CCL) approach. The implemented computational reconfigurable model of an ERP workflow system in this work is able to simulate real ERP workflow systems and allows obtaining more understanding of the use of ERP system in enterprise environments. Moreover, a case study is introduced to evaluate the application of the implemented model using three scenarios. The conducted evaluation stage explores the effectiveness of executable ERP computational models and offers a simple methodology that can be used to build those systems using novel approaches. Based on comparing the current model with two previous models, it can be concluded that the new model outperforms previous models based on benefiting from their features and solving their limitations which make them inappropriate to be used in the context of ERP workflow models.
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Asgar, Talukdar Sabbir. "Towards Better Engineering of Enterprise Resource Planning Systems." Diss., North Dakota State University, 2016. http://hdl.handle.net/10365/25580.
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In spite of their high implementation failure rate, Enterprise Resource Planning (ERP) software remains a popular choice for most businesses. When it succeeds, ERP software provides effective integration of formerly isolated multiple systems. This integration yields significant business efficiencies. Replacing legacy systems with ERP software requires a great many trade-offs. We found that using bipartite graph can facilitate requirements elicitation in ERP procurement. It can have great impact on different activities in subsequent phases. Such activities include product line engineering, domain analysis, test-driven development and knowledge reuse in system development life cycle (SDLC). Bigraph representation of legacy and ERP requirements also helps determining the enhancement needs. It provides a better control for stakeholders to decide the scope for development and testing. ERP streamlines operations and flow of information across an organization. Business functions in ERP system are always master-data driven. Migration of data from legacy to ERP is therefore a critical success factor for ERP procurement projects. Correct data conversion is essential for integration and acceptance testing. It is a complex procedure and requires additional effort because of large volume of data. The architecture and design of data conversion process must ensure the referential integrity among different business modules. Our process for data conversion starts with a test-first approach. Next it conducts execution of conversion programs in parallel. Our parallel approach replaces the old sequential style of execution. Through this process we could correct data mapping errors and data anomalies before conversion. Parallelized execution drastically reduces the time needed for execution of conversion programs and provides more time for testing. We verified the feasibility of our approach by multiple industrial projects.National Institutes of Health (NIH)
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Wickramasinghe, Jayantha. "The value relevance of enterprise resource planning information /." Gold Coast, Qld. : Bond University, 2007. http://epublications.bond.edu.au/theses/wickramasinghe.
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Thesis (Ph. D.)--Bond University, 2007."Submitted in total fulfillment of the requirements of the degree of Doctor of Philosophy." Includes bibliographical references (leaves 145-159). Also available via the World Wide web.
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Merlo, Federica <1990>. "IL SISTEMA ENTERPRISE RESOURCE PLANNING (ERP). Stemma s.r.l." Master's Degree Thesis, Università Ca' Foscari Venezia, 2014. http://hdl.handle.net/10579/5269.
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La tesi espone il sistema Enterprise Resource Planning (ERP), un sistema integrato dato da un’architettura software mirante a migliorare e integrare il flusso delle informazioni che intercorrono tra tutte le funzioni interne alla società, comprendendo la gestione degli aspetti amministrativi, la gestione del personale e la gestione finanziaria.
Nei capitoli viene fornita una descrizione dei diversi sistemi che nel tempo si sono susseguiti per supportare la gestione delle informazioni nelle aziende fino ad arrivare al sistema ERP. Vengono esposte le sue caratteristiche, dettagliando il processo di implementazione declinato in un’azienda trevigiana: Stemma srl, operante nel settore delle macchine per la produzione delle calzature.
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Seidel, Gunter. "A method for assessing the likelihood of burn-out of global ERP-programmes." Hamburg Kovač, 2009. http://d-nb.info/996579702/04.
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Whale, Alyssa Morgan. "An e-learning environment for enterprise resource planning systems." Thesis, Nelson Mandela Metropolitan University, 2016. http://hdl.handle.net/10948/13182.
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Enterprise Resource Planning (ERP) education can positively impact the success of an ERP implementation. Incorporating new tools and technologies into the learning process can potentially alleviate the evident problems with ERP education. Blended learning and e-learning environments both offer opportunities for improvement in education. However, there are various factors and components that need to be in place for such an environment to be successful. The aim of this research is to provide an ERP e-Learning Environment (ERPeL) that can assist with ERP education in terms of creating an integrated and comprehensive learning environment for novice ERP users. In order to achieve this aim, this study followed the Design-Based Research (DBR) methodology which is specific to educational technology research and was applied in iterative cycles where various components of the environment were evaluated by different participants. Quantitative and qualitative data was collected by means of field studies (interviews, focus groups and questionnaires). The proposed ERPeL underwent several iterations of feedback and improvement. In order to determine the success of e-learning, various critical success factors and evaluation criteria were investigated. Field studies were conducted in order to validate the theory in a real-world context. An initial field study was conducted with third year Nelson Mandela Metropolitan University (NMMU) students who were enrolled in the 2014 ERP systems’ module in the Department of Computing Sciences. Many of the problems identified in theory were found to be prevalent in the real-world context. One of the DBR process cycles involved the implementation of specific components of the ERPeL at the Developing and Strengthening Industry-driven Knowledge-transfer between developing Countries (DASIK) introduction to ERP systems course. Participants were either NMMU students, academic staff or industry delegates. The components evaluated included videos, learning content, badges, assessment and the SYSPRO Latte m-learning application. Additional components of a leader board, live chats, peer reviewing, expert reviews, user generated content, consultancy with experts and SYSPRO ERP certification were implemented in the subsequent cycle where participants were 2015 third year NMMU ERP systems students. The criteria used to evaluate the success of the ERPeL and its e-learning components were adapted from literature and a new set of evaluation criteria for e-learning was proposed. The ERPeL is made up of Moodle, the SYSPRO ERP System, the SYSPRO e-Learning System, the SYSPRO Latte m-learning application, learning content and components. Overall the ERPeL was positively received by the various sample groups. The research results indicate that the use of an e-learning environment for ERP systems was positively received. The most positive aspects reported were the implementation of e-learning components such as the interactive videos, simulations and m-learning. In support of this Masters dissertation, the following three papers have been published and presented at two local conferences and one international conference: 1. SACLA 2014, Port Elizabeth (South Africa); 2. SAICSIT 2015, Stellenbosch (South Africa); and 3. IDIA 2015, Zanzibar (Tanzania).
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Chan, Eric Wai Leung, and eric_wl_chan@yahoo com hk. "Knowledge Management (KM) Using Enterprise Resource Planning (ERP) System." RMIT University. Property, Construction and Project Management, 2009. http://adt.lib.rmit.edu.au/adt/public/adt-VIT20091021.121704.
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The construction industry has long been criticized as being not advance enough to use information communication technology (ICT) and slow to adopt knowledge management (KM). This research demonstrates how using an effective and efficient ICT systems can improve KM, and that an enterprise resource planning (ERP) system can be one tools to help improve KM. An ERP system is also a powerful tool to help integrate business processes which has particular use in the construction industry. The principle objective of this research was to explore the drivers and inhibiters that determined successful adoption and use of an ERP system at its actual implementation stage. Secondly, it aimed to identify successful factors of a partnering strategy and its integration into the ERP system. The third objective was to investigate the appropriate leadership style that influenced the ERP system and the partnering strategy, and to identify the impact of culture on the leadership style. The research was conducted within the context of a Hong Kong construction organization. This research makes a contribution in two spheres: PM and the construction industry. The first implication for PM theory is to illustrate how knowledge has been efficiently managed within a construction organization by using ICT/ERP.
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Restemis, Andreas, and Lovelyn Okpor. "ENTERPRISE RESOURCE PLANNING SYSTEMS, BUSINESS PERFORMANCE AND USERS COMPLAINTS." Thesis, Högskolan i Gävle, Avdelningen för ekonomi, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-15245.
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Introduction: Enterprise recourse planning (ERP) is a system that combines software, hardwareand people to manage information The aim of this study is to investigate ERP systems effect onbusiness performance (advertised vs. realized benefits) and user’s complaints. It also aims toidentify the most important issue a company faces after implementing an ERP system and if thisstops potential benefits from happening. This will be viewed from a user’s perspective. Approach/Methodology: This research includes qualitative and quantitative primary data withsecondary data to answer the research questions posed. It is based on a number of semistructuredinterviews of people well versed in ERP systems presented in case study form.Alongside, it also utilizes a series of questionnaires presented in tabular form. The data wasanalyzed and linked with theory to provide answers and test assumptions. Findings: ERP systems provide their advertised benefits to a large extent. The most importantorganizational issue after implementing an ERP system is resistance to change and this issueaffects the benefits realization of the system. Finally, user’s complaints about ERP systems arevaried and include the speed of the system, support in error situations and general complexity. Conclusions: Even though it provides many benefits in business performance, an ERP system,selection and implementation in a company is a critical step. The whole process is complicated,resource consuming, takes a long time and can encounter problems. Mistakes in theimplementation cost a company more resources to fix after they happen. In this case preventionis better than cure and the best medicine.Implications and Value of research: ERP system implementation and use should bemethodically planned from the beginning to get maximum benefits realization. This is especiallyimportant in effectively managing change in an organization. In this issue, top level managersshould be aware and committed to. Suggestion for future studies: A possible research that could correlate user complaintcategories already established with age group of respondents under a global perspective.
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Nemati, Seyed Ali, and Dinesh Mangaladurai. "Impact of Enterprise Resource Planning in Supply Chain Management." Thesis, Högskolan i Borås, Institutionen Ingenjörshögskolan, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-17516.
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To survive and stay ahead in today’s competitive world companies are pushed to their limits in search for organizational skills and technologies. Of those Supply chain Management and Enterprise Resource Planning are the two most primarily used terms. In order to stay and survive in the competition companies are forced to speed up their production, reduce their cost and improve performance. All these three factors go hand in hand and in order to achieve these factors, information exchange from both inside and outside plays the key role. Supply chain management is the term used managing this accurate information’s in and out and ERP is the technology used for achieving the same.The purpose of this research is to continue in this field of study and solve real problems with ERP implementation, and eventually create analytical tools for these systems. With the advent of globalization ERP software has emerged as a major area of interest for many business organizations.There are two main research orientations in these studies which include: first, how to implement ERP system in a corporation and, second, what are the advantages of this system in resolving a variety of problems an organization might encounter.The first area, on which most of the studies have already focused, comprises studies on the fund, timing, economy and success of the implementation of ERP. On the contrary, our study addresses the functions of ERP in strategic and operational levels and also aims at bringing in the major difficulties and disadvantage on implementation of ERP systems into an organization.Our results suggest that ERP systems in its current state have a modest role to play in obtaining supply chain integration and management. With the major development in the field of communication and IT solutions we can expect a time shift where many solutions could be available for better interfacing of ERP systems and in turn which can help in achieving much better supply chain management.Many studies claim that the major advantage of an ERP system is that it is integrated and centralized. An ERP system offers the decision makers the means of enhancing the knowledge about the process which in turn helps to make reliable decisions more rapidly and as well collecting sources to support their decisions. However according to our findings from various studies it is evident that ERP helps to improve the reliability of decision by mutual participation of the participants, improves co-ordination of tasks which makes inter-related decision making easier. As a result it improves the satisfaction of decision process across the participants.Program: Master’s Program in Industrial Engineering with Specialization in Logistics Management
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Cerri, Michel Lenon. "Enterprise resource planning: um estudo sobre estratégias de implantação." Universidade de São Paulo, 2004. http://www.teses.usp.br/teses/disponiveis/18/18140/tde-15022006-034815/.
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Esta é uma pesquisa sobre estratégias de implantação de sistemas de informação. O grande crescimento no uso das tecnologias de informação e das telecomunicações, principalmente, nos anos 90, impulsionou tanto a disponibilização quanto a utilização das informações, acarretando uma forte dependência de informações. As informações assumem papel vital e sua administração passa a ser fundamental para que a mesma assuma valor estratégico e propicie vantagens competitivas para as organizações. E uma das alternativas para preparar as empresas para essa nova realidade é a utilização de sistemas de informação na gestão de empresas. Os investimentos têm sido maciços mas amiúde os retornos não são alcançados. Desta forma, evidencia-se a necessidade e importância de um eficiente gerenciamento das tecnologias e investimentos para que, realmente, os resultados sejam significativos tendo em vista que tecnologia de informação é apenas um meio para que as organizações atinjam seus objetivos. Sendo assim, objetivou-se expor algumas das estratégias encontradas na literatura sobre o processo de investimentos em sistemas integrados de gestão empresarial ou enterprise resource planning. Além disso, apresentou-se, após estudo de casos, algumas das estratégias utilizadas pelos principais fornecedores desses sistemas para médias e grandes empresas no Brasil e as estratégias empregadas por um executivo de tecnologia de informação de uma grande corporação ao implantar um sistema de informação desenvolvido internamente. Após exposição de conceitos relevantes relacionados à pesquisa, como tecnologia de informação, estratégia de investimentos em tecnologias de informação, planejamento estratégico organizacional e de sistemas de informação, buscou-se relacionar, comparar e confrontar o levantamento bibliográfico com os resultados da investigação feita nas empresas estudadas. Ademais, foram comparadas as expectativas das organizações bem como dos mais relevantes fatores críticos de sucesso ao investirem em sistemas de informação e enterprise resource planning. Estas análises comparativas demonstraram as semelhanças e disfunções encontradas entre o referencial teórico e a prática de uma grande organização e a realidade de grandes fornecedores de sistemas integrados de gestão empresarialThis is a research on strategies of introduction to information systems. The use of information technologies and telecommunications has been on the increase, mainly in the 90s and has greatly propelled the availability as well as the utilization of information conveying an increasing reliance on information. Information plays a vital role and its application becomes fundamental so that it gains strategic value and provide competitive advantages for the organizations. The utilization of information technology by the enterprise management, has been on alternative to prepare them for this new reality. Heavy investments have led results not always satisfactorily achieved. Therefore, it is evident the necessity and importance of an efficient management of technologies and investments so that, in fact, results are significant, considering that information technology is only an effective means so that organizations reach their goals. Thus, some of the strategies found in the literature on the process of investments in enterprise resource planning have been exposed. Moreover, after reviewed cases, some of the strategies used by key suppliers of these systems to large and middle-sized companies in Brazil plus the strategies applied by an information technology executive of a great corporation after introducing an internally developed information system. After the introduction of relevant concepts connected to researches such as, information technology, investment strategy on information technology, organizational strategic planning and of information systems, a bibliographical survey has been compared and confronted with the result of the inquiry held in the companies surveyed. Furthermore, expectations of the organizations as well as those of the most important critical factors of success have been compared invest in information systems and enterprise resource planning. Such comparative analyses have shown the similarities and inactivities found between the theory and experience of a great organization and the reality of great suppliers of enterprise resource planning
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Parhizkar, M. "Impact analysis of enterprise resource planning post-implementation modifications." Thesis, City, University of London, 2016. http://openaccess.city.ac.uk/16151/.
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Enterprise Resource Planning (ERP) as business system integration evolves in the post-implementation phase due to the change in business requirements caused by competitive environments. Uncontrolled or poorly managed changes may lead to low quality, chaotic systems and data that are difficult to use and maintain. Constructivist approaches to effectively manage post-implementation change in ERP systems from the design-related standpoint are currently lacking. Research in this field mostly focuses on CSF (Critical Success Factors) of the post-implementation phase rather than providing a well-structured approach for managing the changes. Thus, this thesis is designed to close this gap by devising methods and tools for controlled ERP post-implementation change management to support stakeholders, such as business analysts and developers, in assessing the impact of the modification. Our methodology draws a parallel approach between ERP post-implementation change management and traditional engineering change management in product design and proposes a framework for impact analysis of ERP post-implementation modifications. The framework defines a meta-model of the dependencies among ERP entities such as business processes, functions, and data. Based on the identified dependencies, the framework allows to automatically analyse the impact of a proposed change through a set of impact analysis mechanisms. Then, evaluate the scope and depth of a proposed change through a set of impact assessment metrics. As part of the evaluation process, our framework has been embedded in a software tool i.e. decision support system to demonstrate the feasibility of our approach. Then, provides an empirical study to validate the research method and the tool through a panel of ERP experts and end users. The result confirms that our framework provides scientifically grounded method to manage ERP post-implementation modification in a controlled manner. The application of our approach improved change impact analysis and reduced the risk associated with post-implementation change management in future.
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Madapusi, ArunKumar. "Post-Implementation Evaluation of Enterprise Resource Planning (ERP) Systems." Thesis, University of North Texas, 2008. https://digital.library.unt.edu/ark:/67531/metadc6081/.
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The purposes of this dissertation were to define enterprise resource planning (ERP) systems, assess the varying performance benefits flowing from different ERP system implementation statuses, and investigate the impact of critical success factors (CSFs) on the ERP system deployment process. A conceptual model was developed and a survey instrument constructed to gather data for testing the hypothesized model relationships. Data were collected through a cross-sectional field study of Indian production firms considered pioneers in understanding and implementing ERP systems. The sample data were drawn from a target population of 900 firms belonging to the Confederation of Indian Industry (CII). The production firms in the CII member directory represent a well-balanced mix of firms of different sizes, production processes, and industries. The conceptual model was tested using factor analysis, multiple linear regression analysis and univariate Anova. The results indicate that the contributions of different ERP system modules vary with different measures of changes in performance and that a holistic ERP system contributes to performance changes. The results further indicate that the contributions of CSFs vary with different measures of changes in performance and that CSFs and the holistic ERP system influences the success achieved from deployments. Also, firms that emphasize CSFs throughout the ERP implementation process achieve greater performance benefits as compared to those that focus on CSFs during the initial ERP system deployment. Overall, the results of the study support the relationships hypothesized in the conceptual model.
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McGinnis, Thomas C. "Factors Influencing Post-adoptive Enterprise Resource Planning (ERP) Utilization." Thesis, University of North Texas, 2011. https://digital.library.unt.edu/ark:/67531/metadc84247/.
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Organizations expend a great deal of time, effort and money on the implementation of enterprise resource planning (ERP) systems. They are considered the price of entry for large organizations to do business. Yet the success rate of ERP systems is poor. IS literature suggests that one possible reason for this is the underutilization of these systems. Existing ERP literature is replete with research to improve ERP project implementation success; however, notably absent from these streams is the research that identifies how ERP systems are utilized by individuals or organizations. This dissertation posits that increased ERP utilization can result from increased software and business process understanding gained from both formal training and experiential interventions. New dimensions of system utilization (required vs. optional) are proposed. The purpose of this dissertation is to examine how these interventions impact ERP utilization. The results of this dissertation show that while software-training interventions are important to understanding, it is the business process training interventions that seem to provide the greater effect on understanding. This increased understanding positively affects utilization scenarios where a mixture (required vs. optional) of software features and business process tasks can be leveraged by end-users. The improved understanding of post-adoptive ERP utilization gained from this study benefits both researchers and practitioners.
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Badewi, Amgad. "Investigating benefits realisation process for enterprise resource planning systems." Thesis, Cranfield University, 2016. http://dspace.lib.cranfield.ac.uk/handle/1826/9719.
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This research aims to investigate the benefit realisation process for ERP systems so as to develop a benefit realization road map whereby organisations can realize the maximum potential of their ERP systems. This research covers two areas: mechanism of implementation and the destination to change (i.e. road map). It has been found that project management and benefits management approaches are necessary for recouping benefits from investing in Information Technologies (IT) projects. Thus, Project Benefits Governance Framework (PBGF) is developed, and later tested, by combining the two approaches for the sake of realising the expected benefits from investing in IT initiatives. Because ERP demands radical changes in organisations, the neo-institutionalisation theory was adopted to apply PBGF on ERP so that the ERP success is improved. The key connecting element between PM and BM in PGBF is the blueprint design. ERP orchestration framework is developed to show how investments in ERP resources and organisational complementary resources shall be orchestrated so that ERP benefits can be realised effectively. Thus, benefits are classified into three levels (automating, planning, and innovating benefits), and each level needs a specific blueprint. All of these blueprints constitute the ERP benefits road map. Each blueprint consists of attitudes, skills, organisation characteristics, technologies, and ERP department human resources competencies. Based on these results, ERP Business Innovation framework is developed and tested. ERP benefits maturity assessment tool is developed for assessing organisations’ status to show weaknesses and strengths in their ability to recoup different ERP benefits by benchmarking with the three blueprints. This research has contributed by integrating and institutionalising benefits management practices and project management practices. Moreover, it is novel in adapting the orchestration theory to understand how ERP resources shall be composed to achieve benefits efficiently. Finally, it demonstrates that ERP can be a source of innovation if the innovating benefits are managed deliberately.
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Madapusi, Arunkumar P. White Richard E. "Post-implementation evaluation of enterprise resource planning (ERP) systems." [Denton, Tex.] : University of North Texas, 2008. http://digital.library.unt.edu/permalink/meta-dc-6081.
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Adade-Boafo, Arrogah. "Successful Strategies for Implementing an Enterprise Resource Planning System." ScholarWorks, 2018. https://scholarworks.waldenu.edu/dissertations/5817.
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The enterprise resource planning (ERP) implementation success rate is as low as 30%. Researchers have shown that ERP system implementation could cause both system and organization failures, affecting operations and stakeholders, alike. The technology-organization-environment conceptual framework was used to ground this qualitative single-case study. The purpose of the study was to explore strategies that a manufacturing firm in Ghana used to implement ERP systems successfully. The population of this case study comprised 5 stakeholders from a manufacturing firm in Ghana who had success in implementing an ERP system. Data were collected using face-to-face semistructured interviews and review of various corporate documents. Data analysis consisted of reviewing interview transcripts, compiling and organizing the data using an open-coding system, grouping the data into themes, and interpreting the meaning of the themes and data. Triangulation was used to strengthen the validity of the case study design. The primary themes that emerged from data analysis included critical strategies that organizational leaders can use to implement ERP systems successfully in Ghana-based manufacturing firms. Significant findings were that leaders who engage in ERP implementation should focus on managing human and technological infrastructure resources, seeking the support of top management, and designing and executing comprehensive change management plans. Implications for positive social change include the potential to increase funding for local schools, after-school youth programs, and philanthropic donations based on increased organizational profits generated from successful ERP leader implementation strategies.
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Arko, Dora Kwei. "Successful Strategies for Energy Sector Enterprise Resource Planning Projects." ScholarWorks, 2019. https://scholarworks.waldenu.edu/dissertations/7213.
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Business leaders use enterprise resource planning (ERP) to integrate and streamline business functions and processes. Each year, the majority of these projects fail due to project managers' ineffective management of the project scope. The successful implementation of ERP software enhances the flow of information in organizations and tends to improve the performance of employees and job satisfaction, resulting in improved sustainability and profitability. The Leavitt organizational change management model was used as the conceptual framework for this multiple-case study. The purpose of the study was to explore the strategies project managers in the energy sector used to implement successful ERP projects. The target population included 3 project managers from 3 energy-sector companies in the Greater Accra region of Ghana and the Nairobi region of Kenya who have successfully implemented ERP projects. Data were collected using face-to-face, semistructured interviews. Data analysis consisted of reviewing interview transcripts, grouping the data into themes, and interpreting the meaning of the themes and data. The 5 main emerging thematic categories encompass the strategies shared by the 3 participants, which were competency of the project managers, competency of the project team members, the involvement of the stakeholders, strategic practices employed and followed, and other strategies for improvement. From the perspective of positive social change, the findings of this study may provide insight that business leaders can use to improve the performance of their firms, enhance sustainability and profitability, and create employment opportunities for the community.
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Swanier, Wanda A. "Strategies for Implementing a Successful Enterprise Resource Planning System." ScholarWorks, 2016. https://scholarworks.waldenu.edu/dissertations/2274.
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The U.S. Department of Defense executives consider enterprise resource planning systems as a critical technology because of increasingly global operations and audit compliance pressures, which may affect organizational performance and overall success. The estimated cost to implement enterprise resources systems to avoid failure and meet budget cost across the Department of Defense services and agencies has ranged from $530 million to $2.4 billion. Guided by the general systems theory, the purpose of this single-case study was to explore enterprise resource planning strategies developed and implemented by United States Marine Corps military leaders. Data collection consisted of a review of organizational documents and semistructured interviews of 5 organizational leaders in a United States Marine Corps base in Albany, Georgia. Data analysis entailed interview transcription, keyword and phrase coding, and emergent theme identification. The prominent emergent themes were essential strategic planning guidance and organizational leaders and change management, which are the essential components for effectively implementing enterprise resource planning systems. The Department of Defense executives and senior leaders may use the findings of this study to develop an essential strategic plan, which could reduce the excessive cost and over-budget associated with enterprise resource planning systems. Social change implications include enhancing end user knowledge and reducing inefficiencies within organizations to improve corporate social responsibility.
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Ng, Celeste See Pui. "Management of enterprise resource planning : a revelatory case study." Thesis, Queensland University of Technology, 2003. https://eprints.qut.edu.au/36883/1/36883.pdf.
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Albers, Jason. "Bill of material testing for enterprise resource planning (ERP) implementation." Menomonie, WI : University of Wisconsin--Stout, 2004. http://www.uwstout.edu/lib/thesis/2004/2004albersj.pdf.
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Battleson, Douglas A. "Sensemaking in Enterprise Resource Planning Project Deescalation: An Empirical Study." Digital Archive @ GSU, 2013. http://digitalarchive.gsu.edu/bus_admin_diss/29.
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Enterprise resource planning (ERP) projects, a type of complex information technology project, are very challenging and expensive to implement. Past research recognizes that escalation, defined as the commitment to a failing course of action, is common in such projects. While the factors that contribute to escalation (e.g., project conditions, psychological, organizational, and social factors) have been extensively examined, the literature on deescalation of projects is very limited. Motivated by this gap in the literature, this research examines deescalation, that is, on breaking the commitment to the failing course of action with a particular focus on ERP projects. This study is organized as a single-case study of a complex ERP project that was undertaken after a merger of two organizations. It examines how the project team members’ sensemaking is implicated in deescalation. Applying sensemaking as a theoretical lens, this engaged scholarship research contributes to practice by providing recommendations on how to better manage ERP project deescalation. It contributes to theory by providing a nuanced understanding of ERP project deescalation through project team members’ sensemaking activities.
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Jones, Mark W. "Implementation challenges for DoD logistics Enterprise Resource Planning IT systems." Thesis, Monterey, California. Naval Postgraduate School, 2010. http://hdl.handle.net/10945/5223.
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Approved for public release; distribution is unlimitedIn the summer of 2008, the Global Combat Support System Marine Corps (GCSS-MC) breached both cost and schedule in development of their ERP system. In addition, Navy ERP has had problems, GCSS-Army has been delayed, and the Air Force Expeditionary Combat Support System (ECSS) is currently rebaselining their program. Why are all of these DoD ERP system development efforts having difficulty and is there a better way to implement ERP systems in the DoD? This research focuses on DoD ERP implementation efforts ongoing in the Army, Navy, Air Force, and Marine Corps. A macro-level review of six DoD ERP implementations provides a historical perspective reflecting the difficulty all have had in developing their respective ERP systems. A micro-level review of the GCSS-MC program identifies systems engineering challenges the program has faced. The conclusion is that all Service Components have similar requirements and all struggle with development of their respective ERP solution. Much money has been and continues to be spent on ERP implementation and each implementation has taken much more time than was originally planned. It is important for the DoD to take a hard look at how the current ERP solutions have been developed and determine alternate ways to develop similar systems in the future. The DoD cannot afford the billions of dollars that have been spent on multiple system developments and needs to figure out a way to consolidate efforts between the Service Components. These consolidated efforts may provide not only an expedited system development effort but also a common system that can be centrally managed and used to breakdown the unique stove pipe processes within each Service and transform logistics chain management as it is known today.
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Ascef, Rogers. "Maintenance enterprise resource planning: information value among supply chain elements." Thesis, Monterey, California: Naval Postgraduate School, 2014. http://hdl.handle.net/10945/44513.
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Approved for public release; distribution is unlimitedThe maintenance supply chain involves maintenance, repair, and overhaul organizations and the relationships within and across suppliers and customers. These organizations work with the probability of equipment failure, maintenance, and the use requirements of spare parts. All of these elements increase uncertainty in this environment. Furthermore, it is difficult to integrate and process information to maintain effective inventory control. This high level of uncertainty and lack of integration of information cause inventory excesses and shortages of spare parts needed in maintenance, which results in unnecessary costs. This research proposes a new model based on information processing theories to connect the lateral elements of the supply chain, increase vertical information integration, and transform the maintenance supply chain into an efficient system to decrease shortages and excesses of inventory thereby reducing costs. This research will incorporate a simulation to compare the proposed new model with the traditional inventory models. This study claims that, when using the new model in different situations, inventory performance is better than in the traditional models of inventory control. The importance of the results for the maintenance organizations relates to potential improvements in cost and in inventory control while fulfilling mission requirements.
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Muench, Andrew J. (Andrew James) 1970. "Redefining the aftermarket demand forecasting process using enterprise resource planning." Thesis, Massachusetts Institute of Technology, 2003. http://hdl.handle.net/1721.1/89924.
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Thesis (S.M.)--Massachusetts Institute of Technology, Dept. of Mechanical Engineering; and, (S.M.)--Massachusetts Institute of Technology, Sloan School of Management; in conjunction with the Leaders for Manufacturing Program at MIT, 2003.Includes bibliographical references (leaves 127-128).
by Andrew J. Muench.
S.M.
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Otieno, Jim Odhiambo. "Enterprise resource planning systems implementation and upgrade : a Kenyan study." Thesis, Middlesex University, 2010. http://eprints.mdx.ac.uk/6458/.
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In recent years there has been an increase in using Enterprise Resource Planning (ERP) systems in large companies and government corporations mainly in developed countries. While there is wide adoption of ERP systems in Western economies, developing countries lag far behind. However, due to recent economic growth, developing countries such as Kenya are increasingly becoming major targets of ERP vendors. There is an urgent need for under- standing ERP implementation issues in developing countries, as ERP systems are still in their early stages in these countries. They face additional challenges related to economic, cultural and basic infrastructure issues. This research investigates the organisational and national context within which ERP is adopted and used in Kenya, and how the context and ERP influence each other. In general, this research is based on the need to study organisations in their societal contexts and information systems in their organisational settings. The research contributes to the controversial debate on the conflict between standardisation imposed by ERP systems and localisation of business practices. This study provides some key insights into the implementation and use of ERP systems in the public and the private sectors in Kenya. Case study findings suggest that the company sector plays an important role in ERP implementations in several key dimensions. ERP systems with in-built business practices express the tendency toward standardisation. In addition, the study investigates the challenges faced by organisations implementing ERP systems in Kenya and factors influencing ERP upgrade decisions. Findings of this research suggest that ERP implementation and upgrade is influenced by, but not necessarily bound by, existing contextual factors - national and organisational. Two models, namely, the Empirical ERP Implementation Model (EEIM) and the Upgrade Decision Model (UDM), are developed to represent ERP implementation and upgrade practices. The EEIM helps to identify why there will be particularly high variance in potential outcomes and further validates which organisational contexts and ERP implementation configurations create options during ERP implementation and usage. The UDM makes a novel contribution by showing how different forces interact to bring an aggregate of influences to a threshold level where an ERP system upgrade becomes necessary. The findings of this study also aid the management of organisations that are implementing ERP systems to gain a better understanding of the likely challenges they may face and to enable them to put in place appropriate measures to mitigate the risk of implementation failures. This study also proposes an IT strategy framework which can be used by organisations planning to implement ERP to align their business and IT strategy. Finally, the study provides practical guidelines to practitioners on ERP implementation and upgrade based on the experience of the case study organisations and the ERP consultants interviewed.
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Marterer, Aaron Charles. "Enterprise Resource Planning in Higher Education: A Comparative Case Study." UNF Digital Commons, 2008. http://digitalcommons.unf.edu/etd/360.
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Case study research on enterprise systems in higher education organizations has shown that the challenges associated with implementing enterprise systems in higher education occur when unique organizational characteristics found in universities do not align with the standard characteristics built into the software programs. Based on such findings, the purpose of this study was to further explore the interaction between higher education organizations and enterprise systems during Enterprise Resource Planning (ERP) implementations in order to gain insight into the effects of ERP implementations in higher education. Through the theoretical lens of actor-network theory, the purposes of this comparative case study at three universities were to identify (a) how higher education organizations re-structured to the standards of the enterprise software, (b) how ERP software was customized in order to adapt to the characteristics of higher education organizations, and (c) how the enterprise software and higher education organizations interacted and translated into a unique identity as a result of ERP implementation. The data for the study were collected through semi-structured interviews and institutional artifacts at three universities which were commonly bound by similar institutional characteristics and the same enterprise software. Further, the study was limited to the examination of the interaction between individuals associated with the registrars' offices at the three institutions and the student module found in each instance of the software. The data revealed that, while the institutions did not organizationally restructure or make policy changes in order to adapt their institutions with the infrastructure of the software, the registrars' offices made many reactionary changes in their business processes, procedures, and nature of work as a result of the enterprise system implementation. The data also revealed that the software customizations, developed to account for unique statutory requirements, caused overwhelming implementation challenges during the enterprise software implementation and post-implementation phases.
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Greaves, Ian. "An Investigation of Enterprise Resource Planning (ERP) and Supporting Technologies." NSUWorks, 2011. http://nsuworks.nova.edu/gscis_etd/168.
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Today's workforce demands the ability to multi-task. Enterprise Resource Planning (ERP) aids businesses by attempting to integrate all departments and functions across a company to create a single software program that runs off one database. An investigation of ERP and supporting technologies was conducted to determine if organizations utilized the full potential of the systems they installed. The researcher investigated companies that have installed ERP systems, and with the use of an online survey, determined the extent to which the companies utilized the full potential of the systems. The study was also conducted to learn the best practices that can be used in ERP system implementation, system maintenance, system expansion, and related activities to recommend to individuals and organizations that can benefit from the research.
A link to an online questionnaire was sent to ERP end-users and implementers via email. This mode of distribution was the most efficient because survey participants were able to access the questionnaire in real time and the researcher was also able to retrieve the responses instantaneously. The responses were retrieved and recorded in an Excel database and pivot tables were used to analyze the data. The data collected from 18 different types of businesses revealed 8 major software packages, over 80% of the organizations sponsored end-user training, and the impetus for implementing ERP focused on three unanimous reasons: reduced cost, increased productivity, and increased efficiency.
While the responses were fewer than anticipated, the results supported the researcher's hypothesis that ERP systems are typically not fully utilized to their full potential. The researcher noted that 60% to 70% of the ERP systems installed were underutilized. This was determined by calculating the percentage of ERP modules utilized in a single system versus the total available modules that can be fully utilized. Additionally, the research literature supported the hypothesis that the underutilization of an ERP system compromises its anticipated benefits and does not support the null hypothesis that there are no significant relationships among technologies (project management, business process re-engineering, and customer relationship management) used to develop and support the utilization of ERP systems.
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De, Matos Paulo. "A proposed model for enterprise resource planning benefits for SMEs." Thesis, Nelson Mandela Metropolitan University, 2017. http://hdl.handle.net/10948/14971.
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Small to medium sized enterprises (SMEs) play a significant role in global and national economies, both in developed and developing countries, contributing significantly to economic growth and job creation. Yet, SMEs face ongoing survival issues as their limited access to resources often constrains their ability to compete and realise their potential. Enterprise Resource Planning (ERP) systems are known to be a crucial component in realising benefits for any organisation and are seen as significant contributors to an organisation’s performance. However, only a portion of SMEs report that their value expectations have been met in adopting an ERP system. SMEs require a better understanding of how to extract value from ERP adoption in order to remain competitive. An on-going SME problem is a lack of low-level awareness of the benefits that an ERP system is capable of providing them. The problem is stated as “SMEs do not understand the benefits derived from the adoption of an ERP system”. The purpose of this treatise was to determine a clearer understanding of how ERP systems can be considered a technological innovation that may be exploited by an SME to deliver business value by increasing the performance of the SME and thereby increasing the SME’s competitive advantage. A literature review was conducted on ERP and SMEs which identified benefit models grounded in the theories of Diffusion of Innovation (DOI) and Resource Based View (RBV). DOI explains the benefits derived from ERP use as the technology diffuses throughout the social organisation and RBV measures the business value extracted from ERP adoption and use. A model for ERP benefits for SMEs was proposed based on the extant literature and empirical evaluation on a sample of 107 SYSPRO ERP users in South Africa. The model was statistically assessed as to the relationships between the independent variables of ease of use, collaboration, capabilities, efficiencies, analytics, industry sector and maturity against the dependent variable of ERP business value. The variables of analytics, capabilities and ease of use together explain 68.9% of the variance of ERP business value, while analytics and capabilities explain 53.8%. No significant relationship was found for efficiencies, collaboration, industry or maturity, being a measure of length of years’ experience in ERP use. The results indicate that SMEs perceive analytics to be a valuable determinant of ERP value contributing to the competitiveness of SMEs. The higher the SME focuses on analytics, the greater the organisation’s performance increases due to the enhancement of analytical-based decisions aiding in a better decision-making process. Capabilities are the degree to which an ERP system caters for the functional needs of the SME. This treatise argues that SMEs should pay particular focus on their operational requirements and whether the ERP system is capable of providing them as customisation of the ERP is costly. Organisational personnel utilising ERP must be comfortable utilising it. Perceptions as to an ERP’s complexity and usefulness define the ease-of-use. SMEs should consider the inherent aspects of a given ERP system that support the adoption rate of their personnel of an ERP system. Practically, SMEs should assess the degree of system intuitiveness both during ERP selection and during the adoption lifecycle phases. ERP providers should focus on the provisioning of aspects both in the software and during the implementation of an ERP system at an SME in ensuring the system is intuitive, useful, easy to use, functionally addresses the SME requirements simply and surfaces meaningful analytics in support of decision-making process.
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Hedenstrand, Alex. "The Intelligent Enterprise Resource Planning System from a Business Perspective." Thesis, Karlstads universitet, Handelshögskolan (from 2013), 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-78993.
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Businesses are faced with an ever-changing environment of technology, one of these recurring changes is in the field of Enterprise resource planning (ERP) systems. Technologies such as business intelligence (BI), machine learning (ML) and internet of things (IoT), which are driving forces in shaping the next generation of ERP systems. These improved ERP systems can better support a company compared to a traditional ERP system. This thesis has examined what constitutes an intelligent-ERP and what possibilities it presents from a business perspective. To answer this question, a qualitative study approach was chosen by conducting interviews with professionals within the BI and ERP systems field. The interviews were structured in a loose fashioned way, aiming for a holistic perspective of the I-ERP systems phenomenon. This bachelor thesis transpired to show that I-ERP systems do improve business performance for companies that exhibit the needs. However, there occurred differences in the perception of the definition of how I-ERP systems should be defined between the participants and the literature.
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Kafi, Kambiz. "Critical Success Factors for Integration of Enterprise Resource Planning System." Thesis, Högskolan i Gävle, Företagsekonomi, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-28656.
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Title: Critical Success Factors for Integration of Enterprise Resource Planning System Level: Student thesis, final assignment for Master Degree (one year) in Business Administration Author: Kambiz Kafi Supervisor: Dr. Maria Fregidou-Malama Examiner: Dr. Ehsanul Huda Chowdhury Date: 2018-11-26 Aim: This study examines the Critical Success Factor (CSF) model and its implementation in a case study where ERP Systems are integrated. The model includes Legacy System as a CSF. Method: Deductive reasoning and case study were applied to support the research theory. Primary and secondary data were collected. Interviews with managers and staffs were performed. Result & Conclusions: The study shows the factors that are critical in successful implementation of ERP project and how a successful implementation and integration of ERP projects is executed when two companies are being merged. It also shows how the ERP integration project can be implemented. This work studied an implementation of Holland and Light’s theoretical CSF model empirically and validated that the model is general and robust for successful ERP implementation and managing changes. Contribution of the research: This study of integration of few Legacy Systems when companies are being merged is a contribution to the theory of CSF. The central role that Legacy Systems plays in ERP project implementation is shown empirically. This study presents Software Alignment (Software Configuration) based on two company’s business processes empirically and found it to be essential in success of ERP projects. The research shows how CSF model manages changes, assisting managers in merging two companies successfully. The research presents a modified Holland and Light CSF model to meet the merging situations. Suggestions for future research: To gain more knowledge about CSFs for integration of ERPs, this study suggests further cross- industrial empirical studies in wholesale and retail industries with varied sizes. Research about identifying CFSs in extended ERP using e_CRM is recommended.
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Schaffer, Edward James. "Strategies to Obtain Maximum Usage of Enterprise Resource Planning Systems." ScholarWorks, 2016. https://scholarworks.waldenu.edu/dissertations/3206.
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Business organizations invest significant resources implementing enterprise resource planning (ERP) systems, yet some organizations utilize less than 75% of the ERP system capabilities. The purpose of this single-site case study was to explore ERP utilization strategies implemented by 4 managers in the information technology (IT) department from 1 organization that uses an ERP system in the Midwest region of the United States. The conceptual framework that grounded this study was the user participation theory. Data were collected through participant interviews and analyzed using traditional text analysis. Member checking was used to strengthen the credibility and trustworthiness of the interpretation of the participants' responses. The emergent themes from the study were user participation, user involvement, user attitude, user system satisfaction, and user preparation. The most prominent utilization strategies identified by the participants related to the user participation theme. The implications for positive social change include the potential optimization of benefits from the ERP system that could allow the organization's leaders to direct their resources to causes that can improve the health and welfare of the geographic population in the operational region.
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Vluggen, Mark Paul Maria. "Enterprise Resource Planning systems: an empirical study of adoption and effects." Maastricht : Maastricht : Universiteit Maastricht ; University Library, Universiteit Maastricht [host], 2006. http://arno.unimaas.nl/show.cgi?fid=5613.
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Brehm, Nico. "Föderierte ERP-Systeme auf Basis von Web-Services /." Aachen : Shaker, 2009. http://d-nb.info/993898335/04.
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António, Paulo Jorge Natividade Rodrigues. "Sistemas enterprise resource planning (ERP)." Master's thesis, 2016. http://hdl.handle.net/10400.26/28715.
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Não tem TIDO software de gestão SAP é uma referência mundial em termos de sistemas ERP (Enterprise Resourse Planning), e a realização deste trabalho pretende descrever os processos e as dinâmicas de trabalho que ocorrem dentro de um dos maiores fornecedores mundiais em serviços SAP – a IBM/Viewnext. O objetivo geral deste estágio foi analisar o modo de funcionamento dos recursos dentro da organização e compreender em que medida essa estrutura contribui para o desempenho final do serviço SAP prestado aos clientes. As atividades desenvolvidas que suportam o conteúdo deste trabalho compreendem formação on job onde foram aplicados conhecimentos previamente adquiridos na componente académica, conhecimentos adquiridos extra curricularmente e conhecimentos adquiridos por intermédio do desenvolvimento de competências adicionais, estando inclusivamente sujeito a avaliação de desempenho. Também como matéria de extrema importância encontra-se o compromisso de excelência com os clientes resultante do compromisso individual de cada um dos profissionais, preconizado pela organização, facto que me levou também a desenvolver trabalho analítico específico, nomeadamente na relação com um grande cliente – REDEXIS gás. Finalmente debrucei-me sobre o processo de melhoria continua, enquadrado no tema de gestão da qualidade, assim como a gestão de expectativas, motivações e incremento da experiência dos recursos humanos com os quais lidei diariamente.
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"Enterprise Resource Planning Systems Selection Process." Master's thesis, METU, 2004. http://etd.lib.metu.edu.tr/upload/12605086/index.pdf.
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Tsai, WenChang, and 蔡玟昌. "Performance Measurement of Enterprise Resource Planning." Thesis, 2001. http://ndltd.ncl.edu.tw/handle/51901676442075605644.
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碩士國立臺灣大學
會計學研究所
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As information technology develops, global competition becomes keener than ever. Confronted with the scarceness of resources, enterprises cannot put in resources without limit. Therefore, better resources allocation will help raise their competitiveness in the market. Enterprise Resources Planning (ERP) is an information management system that can help enterprises allocate their resources best. With this system, the information flow will be integrated to improve the performances of operational process and productivity of enterprises and eventually enhance the competitiveness advantages. Recently, many researchers have studied the factors affecting ERP adoption and its implementation methodology. However, very few of them measure the performance of ERP implementation. Therefore, drawing from the advantages of the ERP system, the purpose of this research is to measure its performance, and investigate the relationship between factors of ERP implementation and its performance. This research has five sections. The first section presents the motivations and purposes of the study. The second presents a literature review. The third discusses the theoretical framework and the research methodology. The fourth presents data analysis. The final section presents discussions and suggestions for further research. This research is based on a questionnaire survey and financial statement analysis. Questionnaires were mailed to 70 companies who used ERP system in Taiwan. After analyzing 28 useful samples with Wilcoxon sign rank test and Spearman correlation, the findings of this research are as followings: 1.ERP systems improve employee productivity and raise the sales significantly. 2.Based on the analysis of financial statements, consulting fees, numbers of modules and company size are positively correlated with employee productivity. 3.According to the analysis of financial statements, company size is positively correlated with the sales. 4.Based on the questionnaire survey, consulting fees are positively correlated with improvements of operations process. 5.According to the questionnaire survey, company size and level of project leaders are positively correlated with improvements of decisions quality and productivity.
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Guo, Jia-Yu, and 郭佳育. "Building the Enterprise Network Resource Planning Model." Thesis, 2000. http://ndltd.ncl.edu.tw/handle/83964804834943663119.
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