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1

Surti, Kirtida. Labourers' perception about their work environment. New Delhi: Oxford & IBH Pub. Co., 1988.

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2

Cooke, Margaret Ellen. Nurse leaders' demographic characteristics and self-perception of management style of empowerment. Spokane, Wash: Whitworth College, 1994.

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3

Kim, Sang-hŭi. Susa kyŏngchʻal ŭi ŭisik e kwanhan yŏnʼgu =: A study on the perception of police investigators. Sŏul: Hanʼguk Hyŏngsa Chŏngchʻaek Yŏnʼguwŏn, 1991.

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4

What do they see when they see you coming?: The power of perception over reality : how they perceive you is your business! Toccoa, GA: Lectern Pub., 1993.

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5

Erez, Miriam. Culture, self-identity, and work. New York: Oxford University Press, 1993.

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6

Townsend, Ruth. Employee consultation: Perceptions, effectiveness and value. Oxford: Oxford Brookes University, 2002.

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7

Ryan, Michael J. An investigation to determine what extent does individual perception of hazard and risk influence the effective implementation of health and safety policies and procedures in the workplace. Dublin: University College Dublin, 1998.

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8

F, Westin Alan, and United States. Bureau of Justice Statistics., eds. Employer perceptions of workplace crime. [Washington, DC]: U.S. Dept. of Justice, Bureau of Justice Statistics, 1987.

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9

A, Baker Michael. Employer perceptions of workplace crime. [Washington, DC]: U.S. Dept. of Justice, Bureau of Justice Statistics, 1987.

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10

Todd, M. Employee and managers perceptions on managing mergers. Oxford: Oxford Brookes University, 1996.

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11

Rogerson, Chris. Involving and communicating with employees: A case study consideration of employee perceptions of Total Quality Management (TQM). [s.l.]: typescript, 1995.

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12

Neil, Conway, and Chartered Institute of Personnel and Development., eds. Employer perceptions of the psychological contract: [research report]. London: CIPD, 2001.

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13

Williamson, C. Employee perceptions of non-clinical training at South Manchester University Hospital Trust. Manchester: UMIST, 1994.

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14

Western Washington University. Office of the Vice President for External Affairs. Campus attitudes & perceptions survey: A survey of Western Washington University employees. Bellingham, WA: Office of the Vice President for External Affairs, Western Washington University, 2006.

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15

Western Washington University. Office of the Vice President for External Affairs. Campus attitudes & perceptions survey: A survey of Western Washington University employees. Bellingham, WA: Office of the Vice President for External Affairs, Western Washington University, 2006.

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16

Single women: Changing perceptions in India. New Delhi: Women Press, 2007.

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17

Poole, Trish. Understanding and perception of reward practices amongst a professional/management group of employees. Oxford: Oxford Brookes University, 2002.

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18

Broadbent, William. Employer perceptions of graduates from Hawaiʻi business education and office skills programs. Honolulu, Hawaiʻi (Sinclair Library Mezzanine 2, 2425 Campus Rd., Honolulu 96822): Office of the State Director for Vocational Education, State Board for Vocational Education, University of Hawaiʻi, 1997.

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19

Perceptions of potential employees on teleworking in private firms in Kuala Lumpur. Kuala Lumpur, Malaysia: International Islamic University Malaysia, 2006.

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20

Petersitzke, Maida. Supervisor Psychological Contract Management: Developing an Integrated Perspective on Managing Employee Perceptions of Obligations. Wiesbaden: Gabler Verlag / GWV Fachverlage GmbH, Wiesbaden, 2009.

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21

Eckert, J. B. Perceptions of a new future: Empowering farm workers through equity sharing. Halfway House: Development Bank of Southern Africa, Development Information Business Unit, Publications Division, 1996.

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22

CARAM-Asia. Malaysia vs Hong Kong: Employers' perception and attitudes towards foreign domestic workers. [Kuala Lumpur]: CARAM-Asia, 2010.

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23

Jacobson, John W. Staff perceptions of participatory management in group homes. [Albany, NY]: Planning Unit, New York State Office of Mental Retardation and Developmental Disabilities, 1989.

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24

Chaykowski, Richard P. Employee perceptions of organizational practices and the impacts of plant modernization: A Canadian case study. Cambridge, Mass: Sloan School of Management, Massachusetts Institute of Technology, 1989.

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25

Drago, Robert W. Does union voice equal worker participation?: A study of Australian managers' perceptions. Adelaide: National Institute of Labour Studies, 1991.

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26

Grant, Michel. Unionism, professionalism and professionals: A study in perceptions. Kingston, Ont: Industrial Relations Centre, Queen's University, 1992.

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27

Western Washington University. Office of the Vice President for External Affairs. Campus attitudes & perceptions survey: A survey of Western Washington University employees : campus survey results. Bellingham, Wash: Office of the Vice President for External Affairs, Western Washington University, 2006.

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28

Nebraska. Legislature. Government, Military, and Veterans Affairs Committee., ed. Report on survey of state employees' perceptions and incidence of sexual discrimination and harassment. [Lincoln]: The Committee, 1986.

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29

Eisenman, Elaine J. P. Employee perceptions and supervisory behaviors in clerical VDT work performed on systems that allow electronic monitoring. [Washington, D.C.?: Office of Technology Assessment, 1986.

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30

Gupta, Avina. Employee Perceptions of Managers Who Express Anger: Could a High Quality Relationship Buffer Women from Backlash? [New York, N.Y.?]: [publisher not identified], 2013.

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31

Prohibited personnel practices: Employee perceptions : a report to the President and the Congress of the United States. Washington, DC: U.S. Merit Systems Protection Board, 2011.

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32

Herman, Joe. Does part time work provide flexibility?: Female part time employees' perception of paid work and domestic work. [s.l.]: typescript, 1991.

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33

Zureik, Elia. Telephone workers' perception of management strategy and union reaction to the new technology. Kingston, Ont: Industrial Relations Centre, Queen's University, 1988.

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34

Educational Resources Information Center (U.S.), ed. Survey of staff perceptions of the AEL Resource Center. Charleston, WV: AEL, Inc., 2000.

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35

O'Brien, Michael. The effects of experiential diversity, age and perceptions of performance on top executive commitment to the status quo. Dublin: University College Dublin, Graduate School of Business, 1998.

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36

United States. Merit Systems Protection Board. Employee perceptions of federal workplace violence: A report to the President and the Congress of the United States. Washington, D.C: U.S. Merit System Protection Board, 2012.

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37

Atkinson, Lynn Alexandra. The emerging positions, experiences and perceptions of Montessori trained teachers employed in Irish National primary schools. (s.l: The Author), 2003.

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38

Mironova, T. L. Samosoznanie professionala. Ulan-Udė: Izd-vo Buri︠a︡tskogo gosuniversiteta, 1999.

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39

Silva, Gláucia Oliveira da. Angra I e a melancolia de uma era: Um estudo sobre a construção social do risco. Niterói, RJ: Editora da Universidade Federal Fluminense, 1999.

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40

Swaminathan, Padmini, and Centre for Enquiry into Health & Allied Themes (Bombay, India), eds. Trapped into living: Women's work environment, and their perceptions of health. Mumbai: Centre for Enquiry into Health and Allied Themes, 2005.

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41

Abiodun, Raimi-Akinleye. Leadership Behavior Impact on Employee's Loyalty, Engagement and Organizational Performance: Leadership Behavior and Employee Perception of the Organi. AuthorHouse, 2010.

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42

Zahniser, Gale, William L. Ashley, and Lawrence W. Inks. Helping the Dislocated Worker: Employer and Employee Perceptions. Ohio State Univ Center on Education, 1985.

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43

Barnes, Arnold. Perception of clients, burnout, and sense of competence among protective service workers. 1990.

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44

Gower, Stephen M. What Do They See When They See You Coming?: The Power of Perception over Reality. Lectern Publishing, 1994.

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45

Earley, P. Christopher, and Miriam Erez. Culture, Self-Identity, and Work. Oxford University Press, 1993.

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46

Meyer-Ohle, H., and Hendrik Meyer-Ohle. Japanese Workplaces in Transition: Employee Perceptions. Palgrave Macmillan, 2009.

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47

Japanese Workplaces in Transition: Employee Perceptions. Palgrave Macmillan, 2009.

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48

Meyer-Ohle, H. Japanese Workplaces in Transition: Employee Perceptions. Palgrave Macmillan, 2009.

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49

Meyer-Ohle, H. Japanese Workplaces in Transition: Employee Perceptions. Palgrave Macmillan, 2009.

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50

Podsakoff, Nathan P., Elizabeth W. Morrison, and Tomas M. Martinez. The Role of a Good Soldier: A Review of Research on Organizational Citizenship Behavior Role Perceptions and Recommendations for the Future Research. Edited by Philip M. Podsakoff, Scott B. Mackenzie, and Nathan P. Podsakoff. Oxford University Press, 2017. http://dx.doi.org/10.1093/oxfordhb/9780190219000.013.5.

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Abstract:
Although the original conceptualization of organizational citizenship behavior (OCB) defined these behaviors as discretionary in nature, over two decades of research on how employees view OCBs and their job responsibilities indicates that the boundary between in-role and extra-role behavior is blurry, and that there is substantial variation in employees’ OCB role perceptions. In this chapter, we provide a review of over 40 articles that have examined the perceived boundary between required and discretionary citizenship behaviors. These include studies that have examined the predictors of OCB role perceptions, role perceptions as antecedents of OCBs, and role perceptions as mediators and moderators of the relationships between other predictors and OCBs. We conclude with several recommendations regarding future research directions for scholars interested in further understanding how OCBs are perceived by employees and the implications of different role perceptions for understanding employee performance.
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