Dissertations / Theses on the topic 'Emotional support'
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Smith, Kirsten Ailsa. "Exploring personalised emotional support." Thesis, University of Aberdeen, 2016. http://digitool.abdn.ac.uk:80/webclient/DeliveryManager?pid=231019.
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This thesis explores how a computer could facilitate emotional support, focusing on the user group of informal carers. Informal carers are people who provide regular mental or physical assistance to another person, who could not manage without them, without formal payment. They save the UK £132 billion per year. However, many carers find themselves isolated by their caring commitments and may suffer from mental and physical health problems. Good emotional support can help reduce the negative effects of stress. We explore how an Intelligent Virtual Agent (IVA) could provide suitable emotional support to carers; how this emotional support should be adapted to the situation and personality of the carer; and how to add emotional context to support messages. To do this, we create a corpus of emotional support messages of different types and devise an algorithm that selects which type of emotional support to use for different types of stress. We investigate whether to adapt emotional support to personality, developing a novel method of measuring personality using sliders. We explore the identity of the support-giver and find that this affects the perceived supportiveness of an emotional support message. We investigate how emoticons add emotional context to messages, developing a proposed set of emoticons that depict core emotions that people use online. We find that gift emoticons can be used to enhance emotional support messages by representing an effort to 'cheer up' the carer. Finally, we explore how emotional support messages could be used by an IVA in six interviews with carers. Overall, we find that an IVA that helps a carer keep in contact with their personal social network and offers emotional support messages would be well-received by carers, but further work needs to be done to implement it within the framework of existing social media.
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Leighton, Mary Kathleen. "ELSA : accounts from Emotional Literacy Support Assistants." Thesis, University of Sheffield, 2015. http://etheses.whiterose.ac.uk/12444/.
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This research seeks to learn from Emotional Literacy Support Assistants (ELSAs) how they perceived the Emotional Literacy Support Assistant (ELSA) training had affected their engagement with their school community and the pupils they were working with. The thesis places the role of ELSAs within the context of the rise in interest in emotionality in education and psychology over recent years. The research was conducted with trainee ELSAs who took part in a semi-structured interview whilst most also kept a reflective journal. The ELSAs reported they considered the training had provided them with a greater understanding of their pupils’ emotions and that they felt more competent in supporting their pupils with their emotionality. In addition, the ELSAs considered they were more confident discussing the pupil’s emotionality with colleagues and the pupil’s parents. However, many reported obstacles which prevented them in engaging in their role from their senior management team (SMT) and colleagues. The ELSAs perceived this was due to a lack of understanding emotional literacy (EL). In addition, ELSAs faced the challenge of working with parents who held a mismatch with the school’s expectations regarding pupil behaviour. I make recommendations as to how ELSAs could be supported in their schools. In addition, I explore implications for Educational Psychologists (EPs), schools and local authorities (LAs) with regards to the position of emotionality set against the backdrop of the recent reforms in working with individuals with special educational needs and disabilities (SEND).
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Rethwish, Caitlin Rose. "Affordances on Facebook, Stress, and Emotional Support." PDXScholar, 2018. https://pdxscholar.library.pdx.edu/open_access_etds/4734.
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This study discusses Facebook as a social network site and a social media application. It compares perceived emotional support, general life stress, and media affordance-based stress from two participant samples - one that reported using the Facebook desktop site most frequently to reach out for emotional support, and one that reported using the mobile application.
The media affordance measure asked participants if perceiving a media affordance was more likely to increase or decrease their stress. In both samples, persistence was more likely to decrease stress, and personalization was more likely to increase stress. On the Facebook Desktop site, searchability was more likely to increase stress. On the Facebook mobile application, pervasiveness was more likely to decrease stress, and association to increase stress. When comparing affordances between samples, there were no significant differences found.
When comparing samples, the Facebook mobile application users reported higher life stress, but there was no difference found in perception of emotional support. Within samples, there was no correlation between perceived stress and perceived emotional support.
Finally, there was a significant correlation found between perception of emotional support on the site and frequency of reaching out for emotional support. On the Facebook desktop site, users reached out by public post and by private message significantly less frequently if they perceived a higher level of emotional support to be available on the site. On the Facebook mobile application, users reached out by public post significantly less frequently if they perceived a higher level of emotional support to be available on the application. No correlation was found for reaching out by private message on the Facebook mobile application.
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Pienaar, Anel. "Emotional labour experienced by support staff in a South African context." Diss., University of Pretoria, 2019. http://hdl.handle.net/2263/77876.
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Introduction
It cannot be denied that employees bring their emotions to work, especially since emotions form a core part of individuals and cannot be separated from them and is thus part of organisational life. Emotions may influence an individual’s judgement, assessment and understanding of work events, and may therefore add to the complexity of work behaviour.
The act of managing emotions and the emotional expressions at work for the purpose of compensation and consistency with the ‘display rules’ of an organisation is known as emotional labour. Emotional labour thus encompasses the management of feelings in an attempt to portray acceptable facial and bodily display to the public.
Organisations have implicit and explicit emotional display rules that employees should abide, regardless of the employees’ felt emotions. Emotional labour is conducted by employees in an attempt to adapt, control or manage emotions viewed as inappropriate in the work environment. As such, emotional labour is associated with emotional regulation strategies, deep, surface or genuine acting. The concept of emotional labour has been developed and established within the services industry, for example, with flight attendants and teachers. This study aimed to explore how applicable the concept of emotional labour is within internal organisational services, namely, support staff in support departments across various South African industries.
Research purpose
The purpose of the study was to explore and describe the emotional labour strategies experienced and applied by support staff. The objectives are:
to explore the level of emotional labour performed by support staff
to describe to what extent difference in the levels of emotional labour occur across different support functions, and demographic groups
to describe the relationship that exists between emotional labour and intention to quit and job satisfaction.
Research design, approach and method
A cross-sectional survey design was used in this study. A non-probability sample was selected by means of availability and snowball sampling methods. The emotional labour scale, intention to quit and job satisfaction survey was administered to 269 individuals employed in support departments in paper-based and electronic format. The Statistical Package for the Social Sciences (SPSS) version 23 was used to conduct descriptive and correlational statistics on the data.
Main findings
The results of this study showed that support staff do perform emotional labour, with the use of all four emotional labour strategies, namely, hiding feeling, faking emotions, deep acting and genuine acting. Based on the sample used for this study, there was no statistical significant differences between gender, race and educational groups in terms of the emotional labour strategy used. There was, however, a weak, negative relationship between job satisfaction and surface acting, which was measured through hiding feelings and faking emotions. Even though the study was restricted by many methodological limitations, which are discussed in the last chapter of the dissertation, the study did provide some insight into the emotional labour levels and strategies performed by the support staff in the sample within a South African context.Dissertation (MCom)--University of Pretoria, 2019.
Human Resource Management
MCom
Unrestricted
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Forbes, Angela Jayne. "Personality, social support and health status." Thesis, University of York, 1999. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.298328.
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Morris, Eddie. "Comparison analysis of longevity of AIDS patients with emotional support and non-support systems." DigitalCommons@Robert W. Woodruff Library, Atlanta University Center, 1994. http://digitalcommons.auctr.edu/dissertations/3635.
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The objective of this study was to examine the impact of emotional support on the longevity of AIDS patients. To accomplish this objective, a group of AIDS patients who received emotional support and a group of AIDS patients who received no support were studied. A random sampling technique was used. The participants consisted of 50 males. In the group that received support there were twenty-five (25) men and in the non-support group there were twenty-five (25) men. The study consisted of viewing the medical files of the fifty (50) men. The researcher examined the number of days patients lived after being diagnosed with AIDS of both groups. To test the difference in time lived between the groups, a t-Test was employed. The result of the t-Test analysis showed t = -.30, d.f = 48, P< .768. With these results, the null hypothesis was accepted. The study did not find any statistically significant difference between the group that had support and those who did not with reference to the length of time lived once being diagnosed with AIDS.
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Copp, Louise. "Pupil voices : how schools can support pupils' emotional wellbeing." Thesis, University of Bristol, 2011. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.548704.
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DeLong, Earl Eugene. "The Use of a Behavior Support Office Within a System of Positive Behavior Support as an Intervention for Disruptive Behavior in an Approved Private School Setting." Diss., Temple University Libraries, 2010. http://cdm16002.contentdm.oclc.org/cdm/ref/collection/p245801coll10/id/67413.
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School PsychologyPh.D.
The purpose of this study was to examine whether removing disruptive students to a behavior support office (BSO) is an effective intervention in reducing disruptive behaviors in a school exclusively serving students diagnosed with emotional disturbance. The study also examined the effect of the BSO on academic success and school attendance. Staff attitudes toward the BSO were also examined. Finally, demographic categories were evaluated. Archival data from two school years were collected. There were 35 students during the 2007-2008 school year when the BSO was in effect, and 65 students during the 2008-2009 school year when the BSO was not in effect. There was also an evaluation of the 23 students who were present during both years. It was hypothesized that use of the behavior support office would reduce the number and intensity of behavior incidents, and ultimately, reduce the amount of time spent out of class due to those behaviors. The data, however, demonstrated that students exhibited more behavior incidents and spent more time out of the classroom due to those behaviors with the BSO in place. It is believed that this increase was most likely due to the reinforcement of escape motivated behaviors. These behaviors in the BSO were, however, of a lower intensity. This researcher further hypothesized that students would demonstrate higher grade point averages and higher rates of attendance with the behavior support office in place. There was no significant difference in GPA or attendance. School staff were administered the Intervention Rating Profile - 15 to examine levels of staff acceptance for the behavior support office. Teaching staff had the highest level of acceptance for the BSO, while administrators had a lower level of acceptance, and behavior staff had the lowest level of acceptance. The higher level of teaching staff acceptance did not appear to impact the success of the intervention. Finally, demographic information was evaluated. There were no significant effects for age or gender. However, African American students demonstrated a significantly greater decrease than Caucasian students in time out of the classroom due to behavior incidents after the Behavior Support Office was discontinued.
Temple University--Theses
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Dal, Santo Letizia. "The nurse-patient emotional interaction in quality of work life: the role of empathie and emotional dissonance." Doctoral thesis, Universite Libre de Bruxelles, 2012. https://dipot.ulb.ac.be/dspace/bitstream/2013/301828/4/TESI_VF.pdf.
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« .Les émotions sont une partie intégrante et inséparable de la vie organisationnelle de tous les jours. Depuis les moments d’anéantissement ou de joie, de peine ou de peur, jusqu’à la sensation permanente d’insatisfaction ou d’emprisonnement, l’expérience au travail est saturée de sentiments. » (Ashforth & Humphrey, 1995, p.97). Certaines professions sont particulièrement exigeantes sur le plan émotionnel, par exemple les professions d’aide (Mann, 2005). Notre recherche a pour objectif d’analyser les exigences émotionnelles de la profession d’infirmières. En particulier, il s’agit de considérer la relation émotionnelle avec les patients comme un aspect essentiel de la charge de travail :devoir gérer et personnaliser les interactions et les communications, en vue de mettre en œuvre la compréhension interpersonnelle nécessaire. De manière à explorer cette fonction professionnelle, nous utiliserons le concept de « travail émotionnel », proposé par Hochschild en 1983. L’hypothèse centrale de son étude considère que le travail émotionnel consiste en l’effort, la planification et le contrôle exigé pour exprimer les émotions désirées par l’organisation durant les transactions (Morris & Feldman, 1996). Il demande au travailleur de supprimer l’expression de certaines émotions ou au contraire d’exprimer des émotions non ressenties afin que les émotions exprimées soient en accord avec les règles émotionnelles propres à l’institution. Les émotions au travail ont un caractère ambivalent. Ces résultats mixtes suggèrent de ne pas se focaliser sur les émotions négatives ou positives, mais plutôt de se concentrer sur le comment les infirmiers peuvent réguler leurs émotions pendant les interactions avec les patients. On a choisi comme indicateurs du travail émotionnel deux états personnels différents: l’empathie (Eisenberg, 2002, 2004 – Bonino et al. 2003) et la dissonance émotionnelle (Zapf, 2002), qui peuvent être utilisées par les infirmiers dans la relation avec leurs patients. Le concept d'empathie désigne la capacité à comprendre les états affectifs d'autrui et la capacité à partager les émotions avec autrui. L’empathie présente un attribut plutôt cognitif. Cette précision est importante pour différencier l’empathie de la sympathie :quand les infirmiers montrent de l’empathie, ils sont capables de se dégager des émotions du patient, préservant leur propre espace personnel sans perdre de vue leur rôle et leurs responsabilités professionnelles. Utiliser l’empathie dans les relations avec les patients va s’avérer avantageux pour les infirmiers parce que l’empathie permet d’instaurer un rapport authentique, établissant un juste milieu entre compassion et retrait (Hojat, 2007). La dissonance émotionnelle surgit quand un employé doit montrer une émotion qu’il ne ressent pas sincèrement dans une situation particulière :soit le sujet ne ressent rien quand on attend de lui qu’il ressente un sentiment précis, soit au contraire la règle émotionnelle lui impose de supprimer une émotion non désirée (par ex la colère). La dissonance émotionnelle a été considérée depuis le début des recherches comme le cœur du problème du travail émotionnel. Elle peut amener le travailleur à se sentir hypocrite, menteur, et à long terme elle peut entraîner une aliénation de ses propres émotions, une perte d’estime de soi et de la dépression (Zapf, 2002). Cette contribution vise à vérifier le rôle de l’empathie et de la dissonance émotionnelle sur la qualité de vie au travail (satisfaction au travail, l’engagement et les comportements de citoyenneté) dans le nursing. Un questionnaire a été complété par 222 infirmier(e)s, travaillant dans différents hôpitaux d’une région du Nord de l’Italie. L’échelle d’empathie a été soumise à une analyse factorielle confirmatoire, en utilisant le logiciel EQS. Les résultats montrent que la solution à deux facteurs présente des indices d’ajustement corrects. (RMSEA = 0.108 CFI = 0.829 GFI = 0.874 AGFI = 0.821). Cette analyse factorielle confirme les deux composantes de l’empathie telle que définie par Hojat (2007). La composante cognitive consiste en la prise de perspective et donc en la capacité de comprendre le point de vue de l’autre. La composante affective définit la compassion. Les résultats de l’étude 1 (modèle 1) confirment que :l’empathie a une forte composante cognitive. L’analyse factorielle souligne que le facteur dominant est la prise de perspective (perspective taking; Hojat, 2009) et donc la capacité de comprendre le point de vue de l’autre. De plus les analyses montrent que la prise de perspective explique le work engagement, les comportements de citoyenneté et la satisfaction professionnelle. On peut penser que la compréhension empathique génère un feedback dynamique où tant l’infirmier que le patient jouent un rôle actif et satisfaisant. Ces résultats confirment que l’empathie peut être une ressource émotionnelle utile tant pour les infirmiers que pour les structures de santé. La plupart des études se sont concentrées sur les effets nuisibles de la dissonance sur la santé des employés. Actuellement, les études tendent à considérer la dissonance émotionnelle comme un état psychologique (Pugh, 2011), qui a des liens avec la dissonance cognitive (Festinger, 1973). Ces études soulignent que la dissonance n’est pas négative en soi, mais l’est seulement dans certaines conditions. La plupart des études se sont concentrées sur les effets nuisibles de la dissonance sur la santé des employés. Actuellement, les études tendent à considérer la dissonance émotionnelle comme un état psychologique (Pugh, 2011), qui a des liens avec la dissonance cognitive (Festinger, 1973). Ces études soulignent que la dissonance n’est pas négative en soi, mais l’est seulement dans certaines conditions.Le cadre théorique du paradigme de l’Effort-Justification (Harman-Jones & Mills, 1999), a suscité l’hypothèse que la dissonance émotionnelle peut être modérée à différents niveaux. Les résultats confirment que les effets nuisibles de la dissonance peuvent être réduits. On pose l’hypothèse que l’engagement affectif protège de la sensation d’aliénation, causée de la dissonance émotionnnelle, en fournissant un sens d’appartenance et d’affiliation.On pose l’hypothèse que la signification accordée au travail réduit les effets nuisibles de la dissonance émotionnelle, parce que l’individu peut mieux accepter se sentir menteur et hypocrite s’il y a une motivation et une raison. L’absence d’effet de modération entre empathie et dissonance émotionnelle a des implications pour les études futures: par exemple de vérifier si empathie et dissonance émotionnelle sont des stratégies de régulation des émotions totalement différentes.Doctorat en Sciences psychologiques et de l'éducation
info:eu-repo/semantics/nonPublished
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Manohar, Uttara. "Effective Support Provision for Coping with Everyday Racial Discrimination: An Assessment of Emotional Support and Social Identity Affirmation Support." The Ohio State University, 2015. http://rave.ohiolink.edu/etdc/view?acc_num=osu1440087611.
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De, Laender Jordan-Dawn, and Antonia Focke. "Parental Support on the Nascent Entrepreneur : An Empirical Study on the Emotional Support Provided by Entrepreneurial Parents." Thesis, Jönköping University, Internationella Handelshögskolan, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-52775.
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Background: Receiving social support facilitates the founding of a nascent entrepreneurs’ business. Support that is received from entrepreneurial parents contributes towards the development of the entrepreneur’s capabilities as well as potentials, thus, shaping the nascent entrepreneur. Our study will focus on one part of social support, namely emotional support, provided by entrepreneurial parents. While parents intend to positively influence the nascent entrepreneur’s well-being and emotional stability, the exchange of support happens rather simultaneously and unconsciously. Purpose: This thesis aims to create a better understanding of the influence of entrepreneurial parents concerning the support system received by a nascent entrepreneur when in the founding stage. Therefore, creating theoretical consistency in the form of a developed conceptual model, which can be put into the broader context of family business and entrepreneurship. Method: Ontology – Relativism; Epistemology – Social Constructionism; Research Approach – Inductive; Methodology – Exploratory Study; Data Collection – 15 Semi-structured interviews with nascent entrepreneurs and three interviews with entrepreneurial parents; Sampling – Purposive, Convenience and Snowball Sampling; Data Analysis – Grounded Analysis. Conclusion: The influence of entrepreneurial parents affects the support approach of a nascent entrepreneur. Specifically, it contributes to the development of the entrepreneur’s entrepreneurial competence and spirit, which in its turn enhances the entrepreneurial activities connected to the founding of a new business.
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Du, Preez Arenda. "Emotion work and well-being of human-resource employees within the chrome industry / A. du Preez." Thesis, North-West University, 2008. http://hdl.handle.net/10394/2637.
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Yool, Linda. "Social support and emotional response to cancer : an attachment perspective." Thesis, University of East Anglia, 2002. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.399832.
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Corner, Ann-Marie. "Bereavement : early experience, perceived social support and help-seeking behaviour." Thesis, University of Southampton, 1995. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.295909.
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Strazdins, Lyndall, and lyndall strazdins@anu edu au. "Emotional Work: A Psychological View." The Australian National University. Faculty of Science, 2000. http://thesis.anu.edu.au./public/adt-ANU20010906.171501.
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At work and in the family, people do emotional work to meet other people's emotional needs, improve their wellbeing, and maintain social harmony. Emotional work is unique and skilled work - it involves handling emotions and social relationships and its product is the change of feeling in others. ¶
The thesis extends the work of Erickson and Wharton (1993, 1997) and England (1992, England & Farkas, 1986) by adding a psychological perspective. Emotional work is defined in terms of behaviours. Three dimensions, companionship, help and regulation, distinguish whether positive or negative emotions in other people are the target of emotional work. Companionship builds positive emotions, whereas help and regulation repairs and regulates negative emotions. ¶
Two studies, the Public Service Study (n=448) and the Health Care Study (n=261), sample different work and family role contexts (spouse, parent, kinkeeper and friendship, manager, workmate and service roles). The Integrative Emotional Work (IEW) Inventory was developed to assess emotional work in these roles. ¶
Emotional work is not just women's work. Younger people and those from ethnic minority backgrounds also do more emotional work. In contexts where it is not rewarded, emotional work is done by those with lower status. Emotional work is responsive and increases when other people are distressed. It is an aspect of the domestic division of labour, and influenced by workplace climate. Although personality is a factor, some determinants are modifiable. People do more emotional work when they have the skills, when it is saliently prescribed, and when it is rewarded and recognised. ¶
Emotional work is costly to those who do it and combines in its effects across work and family roles. When people do emotional work they 'catch' emotions from others (Hatfield, Cacioppo, & Rapson, 1994). Handling positive emotions in others improves wellbeing. However, handling negative emotions in others relates to a wide range of psychological health problems. These health costs are mitigated when emotional work is rewarded. Emotional work's devaluation sets in train social group differences in its performance, and confers both material (England & Folbre, 1999) and health disadvantages on those who do it.
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McGarrigle, Donna M. "The Role of Leadership in Social-Emotional Learning Implementation: Principal and Counselor Practices to Support Social-Emotional Learning." Thesis, Boston College, 2018. http://hdl.handle.net/2345/bc-ir:107977.
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Thesis advisor: Vincent ChoThis case study of a public school district in the Northeast United States explores the leadership practices of elementary and middle school counseling staff and principals in supporting SEL, using a distributed leadership framework (Spillane, 2006). Data sources included 24 interviews with administrators, guidance counselors and social workers and document review. Findings indicate counseling staff support students and staff in a variety of ways through both formal and informal leadership practices. Principals support SEL by establishing SEL programs or strategies to match the needs of their student population. Two different models were found for how guidance counselor and social worker responsibilities are structured. The most common model, in six of the nine schools, is a tiered model where guidance counselors work with the majority of students on academic support/monitoring and delivering SEL lessons. Social workers focus on smaller numbers of students with more intensive needs. The second but less common model, in three of the nine schools, does not differentiate the roles of social workers and guidance counselors and instead assigns responsibilities by grade level. Concerns with this second model were raised by some administrators and several counselors. The quality of peer and administrator relationships was reported to be supportive and collaborative in the schools with differentiated roles. In the non-differentiated schools, it varied, and was related to shifting staff, a misunderstanding of the role differences, and challenges in developing collaborative relationships. Recommendations include assessing support structures to ensure the model adequately supports the SEL needs of the school
Thesis (EdD) — Boston College, 2018
Submitted to: Boston College. Lynch School of Education
Discipline: Educational Leadership and Higher Education
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Nye, Elizabeth. "Classroom behaviour management to support children's social, emotional, and behavioural development." Thesis, University of Oxford, 2017. https://ora.ox.ac.uk/objects/uuid:cbf8fc9e-e095-42b7-a983-eedfdc407aa1.
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Introduction: Children's social, emotional, and behavioural difficulties are associated with reduced academic performance, stressed teacher-child relationships, and other negative academic and life outcomes. The Incredible Years Teacher Classroom Management (IY TCM) programme is one intervention developed to address problematic behaviours via training teachers to use positive and proactive management strategies. The overall aim of this DPhil is to use the Incredible Years Teacher Classroom Management programme as a case study for applying mixed methods at the systematic review level to ascertain what is known about both the programme's effectiveness and how people experience the course, and subsequently to use the systematic review's findings as a springboard (rather than as an end goal) for more exploratory research into 'for whom' the programme might work. Method: Study One is a mixed methods systematic review of IY TCM. It applied multilevel meta-analysis to RCT outcome data and grounded theory meta-synthesis to interview and focus group data on stakeholders' experiences of IY TCM. Quantitative and qualitative findings were cross-synthesised and mapped using an integrative grid. Study Two moves the field forward by filling a gap in the evidence base, as identified in Study One. Semi-structured telephone interviews were conducted with special educational needs coordinators (SENCos) across Devon, exploring the acceptability and appropriateness of expanding IY TCM to the subgroup of children with special educational needs (SEN) in mainstream schools. Data were analysed thematically and mapped onto IY TCM content. Results: In Study One, nine studies reported across 14 papers met inclusion criteria for either quantitative or qualitative strands of this systematic review. Multilevel meta-analysis of RCTs (n=4) indicated that the programme produced teacher- and child-level results in the desired directions. Clear trends across all measured outcomes favoured the intervention group over the treatment-as-usual comparison. Qualitative meta-synthesis (n=5) illuminated a cyclical learning process and broader conceptualisation of teacher and child outcomes than was evident in the quantitative evidence. Notably, RCT data on teacher outcomes were limited to self-reported or observed behaviours, while teachers described other benefits from IY TCM including increased knowledge and emotional well-being. Cross-synthesis of findings from the two review strands highlighted harmony across the RCT and qualitative evidence but also a number of areas in which constructs that were prioritised by one type of research were not integrated into the other. Study Two generated classroom management strategies from SENCos, which aligned closely with strategies taught in IY TCM, indicating that IY TCM would be both acceptable and applicable (if not sufficient) for use when working with children identified with SEN and behavioural difficulties in schools. Discussion: Based on the positive effects of implementing IY TCM despite very few studies to power analyses, the programme appears to offer tangible benefits to both teachers and children. It is possible that results are underestimated due to limited types of outcomes measured and absence of experiential data from additional stakeholders (e.g., parents). Depending on current provision of special educational needs services, schools operating inclusion models are likely to find these strategies beneficial for children identified with SEN, and this subgroup should be explicitly examined in future IY TCM studies.
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Harris, Marilyn McLeod. "Professional Development of Head Start Teachers in Emotional and Instructional Support." ScholarWorks, 2016. https://scholarworks.waldenu.edu/dissertations/2561.
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In the southwest region of Tennessee, a local Head Start program classroom assessment scoring system's (CLASS) scores fell in the lowest 10% among national Head Start programs in emotional and instructional support. Since 2012, the Office of Head Start has released reports showing that the average Head Start program has low performance CLASS emotional and instructional support scores. The purpose of this exploratory case study was to investigate the professional development of local Head Start teachers with low CLASS scores in emotional and instructional support. Knowles's adult learning theory of andragogy was the overall conceptual framework and the concentrated theory of this study was Mezirow's transformative learning theory. The key research question focused on how the professional development of Head Start teachers contributed to successful CLASS scores in emotional and instructional support as perceived by Head Start education specialists and teachers. Data collection methods included observations, previous CLASS scores, 2 focus group interviews of 5 teachers, and 1 focus group interview of 4 education specialists. NVivo 10 was used in detecting trends, ideas, and displaying connections from which the themes of coaching, mentoring, individual learning plans, and observations emerged. Findings showed that although viable professional development strategies were used, learning transfer activities were unsubstantiated. A professional development program was created to increase learning transfer into the classroom. An implication for positive social change could result in achieving maximum emotional and instructional CLASS scores in the Head Start community, providing the highest quality of services recognized by the Head Start Office.
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Warner, Nell. "Home visiting support for parents in adverse situations : the nature of support and parental emotional well-being." Thesis, Cardiff University, 2018. http://orca.cf.ac.uk/118777/.
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Evidence suggests that for some families home visiting support can be effective for enabling parents in adverse situations to cope with their emotional well-being and other issues. However the circumstances in which home visiting is effective are less well understood. The administrative data from one home visiting organisation, Home-Start, was analysed to identify how the nature of support, adverse family situations and the interrelationship between them were related to changes in parental emotional well-being. The effects of adverse situations were explored by looking at individual risk factors, multiple risks, levels of need and life events that occur during support. Variables describing the average rate at which parental emotional well-being improves over the course of support were developed. Multiple linear regression models were then used to explore the relationships between the nature of support and the family's situation and that rate of improvement. Several aspects of the way support was provided were related to faster improvements; including more frequent visits, and support being provided by paid workers. Longer individual visits were associated with families improving more slowly. These different aspects of support affected families in different adverse situations differently. Paid worker support was particularly related to faster improvements in families with domestic abuse, disabled parents and multiple risks. However volunteer support seemed just as effective for families with disabled children and large families. Overall the family's situation was only very weakly associated with the rate at which emotional well-being improved. Though effects were small, families with more malleable risks were more likely to improve more quickly: Domestic abuse was associated with faster improvements whereas large family sizes, disabled parents and parental mental health problems were associated with slower improvements. Bereavements occurring during the course of support also slow down the rate of improvement.
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Simpson, Leon Mark. "The emotional landscape of working in a learning disability service." Thesis, University of Hertfordshire, 2013. http://hdl.handle.net/2299/10615.
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Aims: The UK policy documents ‘Valuing people’ (DOH, 2001) and ‘Valuing people now’ (DOH, 2009) presaged a new direction in learning disability services: towards a human-rights model of care with the underlying principles of rights, choice, inclusion, freedom and independence. However, despite such legislative changes, a recent review (DOH, 2008a) candidly described that people with learning disabilities have greater need for healthcare than other people, yet have worse access to the care that they actually need and poorer health outcomes. Whilst some research has explored this from the perspective of people with learning disability (Jones & Donati, 2009; Jones & Parry, 2008) there is significantly less from the perspective of support workers. This research seeks to examine the emotional and psychological experience of support workers in learning disability services. Although research has explored the experience of support workers from the perspectives of ‘stress’ and ‘burnout’, there is a dearth of research in areas such as emotions, sense-making, their constructing of systems, relationships and their underlying motivations. Method: Semi-structured interviews were carried out with seven support workers from three learning disability care homes. Verbatim transcripts of interviews were then analysed using Interpretative Phenomenological Analysis (IPA). Results: The analysis produced two superordinate themes, both with two main themes. The superordinate theme ‘Emotional Motivation’ had the main themes ‘Personal Fulfilment and motivation’ and ‘The Emotional Struggle’. The superordinate theme ‘Demands and Coping’ had the main themes ‘Safety and Conflict within Coping’ and ‘Persecution and Protective Positions’. Implications: This research suggests that the support worker role may evoke strong feelings of pleasure but also powerlessness, blame, deficit, injustice, responsibility and anger. Support workers seem to manage these emotions in various ways: such as compensating by striving to be the ‘ideal’ carer, protecting themselves by avoiding and not elaborating on difficulties, and also projecting their difficulties onto others. Problematically, this may reinforce a work culture in which no individual actually takes responsibility for the ongoing difficulties, conflict and struggles. Thus, political and legislative changes may be negated or ineffective unless addressed within the context of this dynamic; namely, the value, emotional and meaning systems within services, i.e. the nature of the relationship between the support worker and resident. Indeed, paid staff are often the only meaningful relationship that people with learning disability have in their lives. Such findings are discussed in light of existing theory, research and practice.
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Cannell-Cordier, Amy Lynn. "The Role of Emotional Support Consistency and Child Risk Factors in Predicting Pre-K Cognitive and Social-Emotional Development." PDXScholar, 2015. https://pdxscholar.library.pdx.edu/open_access_etds/2366.
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The quality of children's daily experiences in preschool classrooms is predictive of their school readiness and later achievement (Duncan et al., 2007; La Paro & Pianta, 2000). One particularly important aspect of these experiences is the quality of emotional support provided by teachers and peers in the classroom (Hamre & Pianta, 2005; Howes et al., 2008; Mashburn, 2008; National Center on Quality Teaching and Learning, 2012). Traditionally, emotional support quality has been calculated as the average of ratings taken across the school year and is meant to represent children's average daily experience, without regard to any variability which exists within the ratings over time.
The bioecological model of development (Bronfenbrenner & Morris, 1998; 2006) points out the necessity of considering in what ways learning experiences occur over time when drawing links between children's daily lives and later outcomes. In addition, attachment theory (Bowlby, 1973; Ainsworth, 1979) highlights the foundational nature of caregivers' consistency of emotional responses over time in helping young children develop skills and competencies. This study continues a line of research focused on investigating the stability of high-quality interactions as a possible mechanism through which children's optimal cognitive and social-emotional development occurs in preschool classrooms (Curby, Brock, & Hamre, 2013; Curby et al., 2011; Zinsser, Bailey, Curby, Denham, & Bassett, 2013).
The current study examined the role of children's socioeconomic and behavioral risk factors, teachers' mean emotional support, and teachers' emotional support consistency in predicting children's cognitive and social-emotional development in preschool. Children's socioeconomic and behavioral risk factors (socioeconomic status, gender, age, race, ethnicity, English Language Learner status, and self-regulation) negatively predicted both baseline scores and development over the course of the year on the cognitive measures (early math and language and literacy). Low levels of teacher-rated student self-regulation at the beginning of the year significantly negatively predicted baseline scores and development on all academic and social-emotional measures. Contrary to most previous research, teachers' mean emotional support was not found to be a significant contributor to children's development when considered with child risk factors, except in the case of receptive vocabulary. The consistency of teachers' emotional support, however, was predictive of several measures of children's development of academic skills when controlling for child risk factors. A significant interaction between English Language Learner status and emotional support consistency was found in predicting development of expressive vocabulary skills. Multilevel models combining child characteristics, mean emotional support, and emotional support consistency suggest that child risk factors and emotional support consistency predict language and literacy development, above and beyond mean emotional support. Follow-up analyses also suggest that, under conditions of relatively high emotional support, consistency is especially important in predicting children's development of cognitive and social-emotional skills.
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Harrison, Kaeren. "Intimate relations : a study of married women's friendships." Thesis, University of Southampton, 1999. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.312876.
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Mann, David. "A mixed methods evaluation of the Emotional Literacy Support Assistants (ELSA) project." Thesis, University of Nottingham, 2014. http://eprints.nottingham.ac.uk/14245/.
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This study aimed to contribute to the small evidence base on the Emotional Literacy Support Assistant (ELSA) project. The ELSA project is an Educational Psychologist led training programme for Teaching Assistants’ (TA) providing modular input combining background psychological theory with practical guidance to meet the emotional needs of pupils in the context of a school (Burton, 2008). Existing research (Burton, Osborne and Norgate, 2010) has demonstrated that the ELSA project has a significant impact on teaching assistants’ perceptions of pupil emotional literacy and behavioural adjustment. However, current evaluations are unable to demonstrate if these impacts are recognised by the pupils themselves. This research aimed to explore the perceptions of recently trained ELSAs regarding their role and training in supporting the development of emotional well-being. The study was also interested in exploring whether there the ELSA project has a measurable impact on pupils’ emotional well-being. A pragmatic, mixed methods design is discussed, first in terms of a pre-test – post-test non-equivalent groups design, quantitative method that included 5 TA and 5 pupil experimental group participants and 1 TA and 5 pupil comparison group participants. The Emotional Literacy Checklist (Faupel, 2003) and Strengths and Difficulties Questionnaire (Goodman, 1997) measured pre and post-test changes in teacher and pupil participant scores. Secondly qualitative methods included thematic analyses of focus group and questionnaire data gathered at different time points from the recently trained ELSAs. It was not possible to determine whether the ELSA project had an impact on pupils’ emotional well-being. However, thematic analyses suggested that participants perceived the ELSA training to be of value in terms of their personal and professional development and the support gained. There was also evidence to suggest that participants shared a perception that the perceptions of their colleagues regarding their role and time restraints were a primary challenge to their role. Professional implications of these findings and future research, in light of methodological limitations, are discussed.
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Street, Sidney. "Emotional Support Animals for College Students: Do the Benefits Outweigh the Costs?" Otterbein University Honors Theses / OhioLINK, 2005. http://rave.ohiolink.edu/etdc/view?acc_num=otbnhonors1620460726658427.
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Kolber-Jamieson, Alison J. "Social and Emotional Support for Siblings of Children with Autism Spectrum Disorders." University of Dayton / OhioLINK, 2020. http://rave.ohiolink.edu/etdc/view?acc_num=dayton159559085911059.
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Lee, Meredith L. "Nursing success in providing emotional support the patients' perspective ; an honors project /." [Jefferson City, Tenn. : Carson-Newman College], 2009. http://library.cn.edu/HonorsPDFs_2009/Lee_Meredith_L.pdf.
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Roberts-Schneider, Michelle Renee. "How Educators Use Dogs to Support Children's Social, Emotional, and Behavioral Development." ScholarWorks, 2016. https://scholarworks.waldenu.edu/dissertations/2757.
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Children's undeveloped social, emotional, and behavioral skills have long been a concern in early childhood classrooms. Numerous studies have illuminated how therapy dogs in pedagogical settings support children's holistic development, yet there is scant data on the integration of therapy dogs into the early childhood classroom. This study was guided by the progressive education theory and the concept of the human-animal bond, which collectively lay the foundation for how young children develop critical life skills in the presence of a therapy dog. A qualitative collective case study was used to examine how 3 early childhood educators used therapy dogs and viewed the support these dogs provide for the social, emotional, and behavioral development of children. Two educators from three Indiana public schools and 1 educator from an Indiana independent early education program participated in semi-structured interviews on their use of therapy animals in early childhood classrooms. Classroom observations, children's artifacts, and researcher field notes were used to triangulate the data. A within-case analysis was conducted for each site, followed by a cross-case analysis for comparisons and generalizations. Three themes resulted: a therapy dog (a) is an innovative teaching tool; (b) supports children's social, emotional, and behavioral development; and (c) enhances children's experiences. It is expected that these findings may give program administrators and early childhood educators the mechanics of effective therapy dog practices. Knowing the mechanics of therapy dog usage in the classroom and understanding the potential outcomes for young children, administrators and educators could build on this process, develop a more effective plan for their own program, or opt out of a therapy dog program entirely.
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Douthat, Cameron. "Parents' Provision of Instrumental and Emotional Support to Young Adults with Criminal Justice Contact." Bowling Green State University / OhioLINK, 2019. http://rave.ohiolink.edu/etdc/view?acc_num=bgsu156317016279803.
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Viljoen, Linda-Mari. "Die bevordering van sosiaal-emosionele ontwikkeling by die graad 1-leerder deur middel van 'n musiekondersteuningsprogram / Linda-Mari Viljoen." Thesis, North-West University, 2007. http://hdl.handle.net/10394/1651.
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Saint-Louis, Nadia. "Teacher Perceptions of Social Emotional Learning Supports in Freshman Academy." Digital Commons @ East Tennessee State University, 2020. https://dc.etsu.edu/etd/3819.
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Ninth grade year is the most important challenging year of high school. Many students struggle adjusting to the transition to high school. If supports are not in place, many ninth-grade students are at-risk of dropping out of school. The purpose of this study was to identify and examine the social emotional learning supports in Freshman Academy that assist in the transition to High School. A qualitative investigation was conducted to explore these social emotional supports. This study used a phenomenological methodology, enabling the researcher to gather information from a purposeful selection of educators directly identified by their Academy Principals.
This study employed processes of data collection that included the use of individual interviews found in qualitative design. Analysis of data happened in several steps: (a) transcribing all interviews that were recorded, (b) coding, (c) examining the themes of the codes, and (d) relating the themes to the research questions. The credibility of the analysis was supported by triangulation, member checks, and thick descriptions.
The results revealed that seven themes emerged as identified supports which included: (a) Freshman Seminar programming, (b) personnel supports to include Dean of Students and the School Counselor, (c) Restorative Practices programming, (d) building relationships with students, (e)advisory, (f) informal SEL practices, and (g) teaming.
Based on the research the following conclusions were presented: (a) schools use restorative practices as a means to provide SEL, (b) relationship building is a central focus, (c) and the Freshman Seminar course and content provide meaningful social emotional learning experiences.
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Edmondson, Diane R. "Emotional exhaustion and its role in service sabotage among boundary spanners." [Tampa, Fla] : University of South Florida, 2008. http://purl.fcla.edu/usf/dc/et/SFE0002632.
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Botma, Nadia. "Emotion experience, emotional intelligence and well-being in South Africa / Nadia Botma." Thesis, North-West University, 2009. http://hdl.handle.net/10394/4340.
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Preston, Kim E. "Perceptions of a mindfulness intervention to manage stress and support the emotional work of teachers in alternative schools." Thesis, Queensland University of Technology, 2017. https://eprints.qut.edu.au/109007/1/Kim_Preston_Thesis.pdf.
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This thesis is based on a case study which explored the impact of a six-week mindfulness program designed with a two-fold purpose: to support the emotional work of alternative school teachers, and to assist in their management of stress. Overall, the study revealed a range of beneficial outcomes emerging in association with the mindfulness intervention, including a reduction in teachers' perceived stress levels. Participating teachers were highly supportive of the use of mindfulness as a professional development tool within the alternative school context. The study also suggests implications for the future use of mindfulness within this context.
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Allen, Frances. "Psychological distress in adolescents the role of coping response and perceived emotional support /." College Park, Md. : University of Maryland, 2003. http://hdl.handle.net/1903/189.
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Thesis (Ph. D.) -- University of Maryland, College Park, 2003.Thesis research directed by: Public and Community Health. Title from t.p. of PDF. Includes bibliographical references. Published by UMI Dissertation Services, Ann Arbor, Mich. Also available in paper.
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Ali, Alisha. "Depression in women, effects of life events, support, emotional abuse and self-silencing." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1998. http://www.collectionscanada.ca/obj/s4/f2/dsk1/tape11/PQDD_0005/NQ41392.pdf.
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Andrea, Claudette. "Emotional Support in Managing Cardiovascular Diseases among Hispanic and Non- Hispanic Menopausal Women." Thesis, Walden University, 2014. http://pqdtopen.proquest.com/#viewpdf?dispub=3616069.
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Effective recognition and proper treatment of cardiovascular diseases (CVDs) in Hispanic woman is a public health problem that needs further investigation. Guided by the stress and coping social support theory, the purpose of this cross-sectional survey study was to examine the relationship between attitudes, emotional support, and the perception of success in managing cardiovascular diseases (CVDs) in 335 Hispanic women living in Atlanta, Georgia. Correlations, independent-sample t tests, simple linear regression, and multiple linear regressions showed ethnicity as a moderating variable between the perception of success in handling CVD and emotional support, while emotional support was shown to be a significant predictor of perceived success for all participants. The relationship between the 2 variables was positive for Hispanic women and negative for non-Hispanics women. Diet and exercise also emerged as a significant direct predictor of perceived success in handling CVD when the variable of emotional support was controlled. Key findings also showed that, while Hispanic women had higher scores for perceived success in handling CVD, non-Hispanic women had higher emotional support scores. This study supports positive social change by highlighting the unique needs of Hispanic women to healthcare providers, relative to effective recognition and positive treatment regimens, if cardiovascular disease is suspected. Positive social change will be demonstrated with the recognition of better health outcomes for Hispanic women.
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Owen, John B. "Negotiation support system's impact on the socio-emotional environment : a research design framework." Thesis, Monterey, California. Naval Postgraduate School, 1992. http://hdl.handle.net/10945/23985.
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O'Riordan, Zoe. "The experiences and support of school-leavers with social, emotional and behavioural difficulties." Thesis, University of Manchester, 2011. https://www.research.manchester.ac.uk/portal/en/theses/the-experiences-and-support-of-schoolleavers-with-social-emotional-and-behavioural-difficulties(698484b8-a53e-40ad-8f1f-0662dc2baa0a).html.
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Times of transition offer the greatest potential for changing direction, for better or worse in young people’s lives. Yet it seems that many young people with social, emotional and behavioural difficulties (SEBD) fail to make the most of this window of opportunity as they make the transition out of school into adult life. Existing research into the transitional experiences and outcomes of school-leavers with SEBD reveal that they experience high levels of unemployment, drug and alcohol abuse, mental health problems and involvement in criminal activity, with the consequent costs, social and economic, to the individual and society being too great to ignore. However, whilst there is evidence on the outcomes of this group (predominantly from the US) there is little research into the processes which influence their success or failure in transition. Therefore, this study aimed to develop an in-depth understanding of the transitions of a small group of school leavers with SEBD, by following them for the first 15 months out of school. I collected interview data from the participants, their parents and those working with them, which was subjected to thematic and narrative analysis and used to develop individual case studies. The case studies were subjected to within- and cross-case analysis, which facilitated understanding of the individual’s influences and pathways, and extraction of common themes. The school-leavers took widely varying paths, and were subject to a range of influences on an individual, family, and institutional level. These influences operated in complex and interactive ways, and each participant’s experience was unique. However, there were common themes which emerged from the cross case analysis. On a practical level, the main influences of the participants’ transitions were:• their personal drive, goal motivation, perseverance and likeability;• the capacity of their families to provide all forms of support (emotional, esteem practical and informational), or for professional supporters to fill any gaps;• the quality of the communication channels between all those working with them;• the capacity of their post-16 provision to fulfil their social and emotional as well as educational needs;• the formation of productive relationships with their workers, and the extent to which the institutions they attended supported their development. The study also had a theoretical dimension being underpinned by bioecological understandings of development and rooted in the concept of resilience. The presence of supportive relationships in the participants’ lives was a key influence on their resilience in coping with transition. The application of identity theory to the data helped to explain how these relationships developed and how supportive relationships in one context helped the young person to cope in a situation in which they were unsupported.
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Rode, Jennifer. "The Protective Effects of Social Support on Postpartum Depression: Does Emotional Intelligence Matter?" University of Cincinnati / OhioLINK, 2013. http://rave.ohiolink.edu/etdc/view?acc_num=ucin1367937810.
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Gibson-Scipio, Wanda. "The association of perceived emotional support self-regulation and asthma health related outcomes." Diss., Connect to online resource - MSU authorized users, 2006.
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Lachmar, E. Megan. "Emotional Experience During Couple Support Interactions: The Role of Attachment Anxiety and Avoidance." DigitalCommons@USU, 2017. https://digitalcommons.usu.edu/etd/6863.
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The Marriage and Family Therapy clinic at Utah State University conducted a study called the Relationship Checkup in which couple data was collected in an initial 2-hour session and feedback was provided for them in a follow-up 1-hour session. This checkup included completing self-report surveys, having an in-person interview, as well as couple interactions. The current study was carried out within the context of this broader relationship checkup, focusing on the couple support interactions, in which partners discussed a personal issue they would like to change about themselves.
Although a substantial amount of attention has been given to the role of attachment during couple conflict, much less attention has been given to social support processes. Yet the purpose of therapy is not only to diminish disruptive conflict but also to enhance positive relationship processes, making a greater understanding of social support processes crucial to the therapy process.
The results of this study indicate that partners with higher levels of avoidant attachment perceived they were receiving and providing less support. This reveals that couple therapists may need to assist these partners in reaching out and providing support. Additionally, results show that for women, discussing a personal issue soothed them physiologically. Therefore, rather than focusing on couple conflict, couples therapists can also build positive relationship interactions through couple social support.
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Andrea, Claudette. "Emotional Support in Managing Cardiovascular Diseases among Hispanic and Non- Hispanic Menopausal Women." ScholarWorks, 2011. https://scholarworks.waldenu.edu/dissertations/1124.
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Effective recognition and proper treatment of cardiovascular diseases (CVDs) in Hispanic woman is a public health problem that needs further investigation. Guided by the stress and coping social support theory, the purpose of this cross-sectional survey study was to examine the relationship between attitudes, emotional support, and the perception of success in managing cardiovascular diseases (CVDs) in 335 Hispanic women living in Atlanta, Georgia. Correlations, independent-sample t tests, simple linear regression, and multiple linear regressions showed ethnicity as a moderating variable between the perception of success in handling CVD and emotional support, while emotional support was shown to be a significant predictor of perceived success for all participants. The relationship between the 2 variables was positive for Hispanic women and negative for non-Hispanics women. Diet and exercise also emerged as a significant direct predictor of perceived success in handling CVD when the variable of emotional support was controlled. Key findings also showed that, while Hispanic women had higher scores for perceived success in handling CVD, non-Hispanic women had higher emotional support scores. This study supports positive social change by highlighting the unique needs of Hispanic women to healthcare providers, relative to effective recognition and positive treatment regimens, if cardiovascular disease is suspected. Positive social change will be demonstrated with the recognition of better health outcomes for Hispanic women.
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Gideon, Clare A. "SOCIAL ENVIRONMENTS OF DEMENTIA CAREGIVERS: RELATIONSHIPS BETWEEN SOCIAL SUPPORT, NEGATIVE SOCIAL INTERACTIONS, AND CAREGIVER EMOTIONAL DISTRESS." online version, 2007. http://rave.ohiolink.edu/etdc/view?acc%5Fnum=case1158541315.
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Pham, Sofia. "Indirect Effects of Teacher Support on Emotional and Academic Outcomes for English Language Learners." Diss., Temple University Libraries, 2016. http://cdm16002.contentdm.oclc.org/cdm/ref/collection/p245801coll10/id/401574.
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School PsychologyPh.D.
This study investigated the relationship between teacher support, internalizing symptoms, and academic achievement in a sample of English Language Learners (ELLs) and non-English Language Learners (non-ELLs). Participants were middle school students from a culturally and linguistically diverse suburban school district. Linear regressions were used to examine mediation, moderation, and moderated-mediation models of teacher support on internalizing symptoms and academic achievement. The results showed that increased teacher support was related to higher classroom grades, particularly for non-ELLs, and decreased internalizing symptoms for both ELLs and non-ELLs. Implications, limitations, and directions for future research are discussed.
Temple University--Theses
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Kark, Sarah Marie. "Valence-specific Enhancements in Visual Processing Regions Support Negative Memories:." Thesis, Boston College, 2019. http://hdl.handle.net/2345/bc-ir:108471.
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Thesis advisor: Elizabeth A. KensingerResearch in four parts examines the effects of valence on the neural processes that support emotional memory formation and retrieval. Results show a consistent valence-specific enhancement of visuocortical engagement along the ventral visual stream and occipital cortex that supports negative memories to a greater extent than positive memories. Part I investigated the effects of valence on the interactions between trial-level physiological responses to emotional stimuli (i.e., heart rate deceleration) during encoding and subsequent memory vividness. Results showed that negative memory vividness, but not positive or neutral memory vividness, is tied to arousal-related enhancements of amygdala coupling with early visual cortex during encoding. These results suggest that co-occurring parasympathetic arousal responses and amygdala connectivity with early visual cortex during encoding influence subsequent memory vividness for negative stimuli, perhaps reflecting enhanced memory-relevant perceptual enhancements during encoding of negative stimuli. Part II examined links between individual differences in post-encoding increases is amygdala functional connectivity at rest and the degree and direction of emotional memory biases at retrieval. Results demonstrated that post-encoding increases in amygdala resting state functional connectivity with visuocortical and frontal regions predicted the degree of negative memory bias (i.e., better memory for unpleasant compared to pleasant stimuli) and positive memory bias, respectively. Further, the effect of amygdala-visuocortical post-encoding coupling on behavioral negative memory bias was completely mediated by greater retrieval-related activity for negative stimuli in visuocortical areas. These findings suggest that those individuals with a negative memory bias tend to engage visual processing regions across multiple phases of memory more than individuals with a positive memory bias. While Parts I-II examined encoding-related memory processes, Part III examined the effects of valence on true and false subjective memory vividness at the time of retrieval. The findings showed valence-specific enhancements in regions of the ventral visual stream (e.g., inferior temporal gyrus and parahippocampal cortex) support negative memory vividness to a greater extent than positive memory vividness. However, activation of the parahippocampal cortex also drove a false sense of negative memory vividness. Together, these findings suggest spatial overlap in regions that support negative true and false memory vividness. Lastly, Part IV utilized inhibitory repetitive transcranial magnetic stimulation (rTMS) to test if a portion of occipito-temporal cortex that showed consistent valence-specific effects of negative memory in Parts I-III was necessary for negative memory retrieval. Although some participants showed the hypothesized effect, there was no group-level evidence of a neuromodulatory effect of occipito-temporal cortex rTMS on negative memory retrieval. Together, the results of the current dissertation work highlight the importance of valence-based models of emotional memory and consistently implicated enhanced visuosensory engagement across multiple phases of memory. By identifying valence-specific effects of trial-level physiological arousal during encoding, post-encoding amygdala coupling during early consolidation, and similarities and differences between true and false negative memories, the present set of work has important implications for how negative and positive memories are created and remembered differently
Thesis (PhD) — Boston College, 2019
Submitted to: Boston College. Graduate School of Arts and Sciences
Discipline: Psychology
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Joubert, Sonja. "Emotion work and well-being of client service workers within small and medium enterprises / Sonja Joubert." Thesis, North-West University, 2008. http://hdl.handle.net/10394/1822.
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Frontline client service workers are central to the service elements of any small and medium enterprise. People who have much customer or client contact are seen to be subject to stronger emotional display rules. These display rules may result in compromising the psychological and/or physical health of workers, because they often lead to a disturbing dissonance between felt emotions and the emotions one must exhibit. It is, therefore, of vital importance for service workers to exhibit Emotional Intelligence, which will enable them to manage both their own emotions and their interactions with other people. Their inability to do so may result in stress as well as physical and emotional exhaustion, also known as Burnout.
The objective of this research was to determine the relationship between Emotion Work, Emotional Intelligence, Well-being and Social Support of client service workers within small and medium enterprises, A cross-sectional survey design was used. An availability sample was taken from small and medium enterprises employing client service workers in the Mpumalanga Province (N = 145). The Greek Emotional Intelligence Scale (GEIS), Frankfurt Emotion Work Scales (FEWS), Utrecht Work Engagement Scale (UWES), Oldenburg Burnout Inventory (OLBI) and Social Support Scale, as well as a biographical questionnaire were used as measuring instruments. Cronbach alpha coefficients, factor analysis, inter-item correlation coefficients, Pearson product moment correlation coefficients, stepwise multiple regression analysis, and Multivariate analysis of variance (MANOVA) were used to analyse the data.
Principal component analysis resulted in a one-factor solution for Engagement labelled Work Engagement, and a two factor solution for Burnout namely: Disengagement and Emotional Exhaustion. Regarding Social Support, a three factor model was extracted namely; Social Support - Co-worker, Social Support -Supervisor and Social Support - Family. A three factor model was extracted for Emotion Work namely: Emotional Dissonance, Display of Client Care and Extent of Client Interaction. A four-factor solution was extracted for Emotional Intelligence namely: Emotional Expression/Recognition, Use of Emotions to Facilitate Thinking, Control of Emotion as well as Caring and Empathy.
An analysis of the data indicated that all of the correlations between the different constructs mentioned below are statistically and practically significant, Disengagement was positively related to Emotional Exhaustion and negatively related to Emotional Expression/Recognition, Emotion Use to Facilitate Thinking and Work Engagement. Emotional Exhaustion was positively related to Emotional Dissonance and negatively related to Emotional Expression/Recognition. Emotional Dissonance was positively related to Display of Client Care, while Display of Client Care was positively related to Extent of Client Interaction, as well as Caring and Empathy. Emotional Expression/Recognition was positively related to both Emotion Use to Facilitate Thinking and Work Engagement. Emotion Control was positively related to Emotion Use to Facilitate Thinking, while it in turn was positively related to Work Engagement. Finally, Social Support from Co-workers was positively related to Social Support from Supervisors and Family, and Social Support from Supervisors was positively related to Social Support from Family.
A multiple regression analysis indicated that Emotion Work, Social Support and Emotional Intelligence predicted 29% of the variance in Work Engagement, 30% of the variance explained in Disengagement and 37% of the variance in Emotional Exhaustion.
A multivariate analysis of variance (MANOVA) which was used to determine differences between the departmental, age, race, qualification, language and gender groups with regard to Emotion Work, Emotional Intelligence, Well-being and Burnout, indicated no statistical significant differences (p < 0,05).
The results indicated a correlation between Emotional Intelligence, Emotion Work and Well-being factors. Emotional Intelligence factors predicted Work Engagement and Emotion Work predicted Emotional Exhaustion.
Recommendations were made for the profession of client service work in small and medium enterprises, as well as for future research purposes.Thesis (M.A. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2008.
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Scott, Samantha. "Predicting Children's Emotional and Behavioral Functioning: An Examination of Coparenting and Parental Satisfaction." Master's thesis, University of Central Florida, 2009. http://digital.library.ucf.edu/cdm/ref/collection/ETD/id/4212.
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To examine the interplay among shared parenting, coparent support, parental satisfaction, and child behavior problems, the current study examines the responses of mothers and fathers who have children between the ages of 3- and 6-years. As part of this study, 107 parents (i.e., 80 mothers and 27 fathers) completed a questionnaire packet including measures of coparenting, parental satisfaction, and child behavior problems. Results are examined using correlational and hierarchical regression analyses. Correlational analyses suggest that coparent support and parental satisfaction are related positively and that coparent support and parental satisfaction are related negatively with children's behavior problems. Unique relationships are found in this study when examining overt supportive behaviors versus perceptions of coparent support, suggesting the importance of examining these constructs separately in relation to parental satisfaction and children's behavior. Hierarchical regression analyses reveal that, when coparent support measures are examined as different constructs, coparent support and parental satisfaction contribute uniquely to the prediction of children's emotional and behavioral functioning. These findings highlight the connection between coparent support and parental satisfaction as well as the importance of each in predicting outcomes for children, regardless of how evenly two parents divide childcare responsibilities. These findings also contribute to the literature by suggesting the importance of examining perceptions of support and overt supportive behavior separately. It is hoped that the findings of this study will provide valuable information for potential targets of parenting interventions provided to mothers and fathers in mental health facilities.M.S.
Department of Psychology
Sciences
Psychology Clinical MS
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Chau, Samantha Le. "Examining the Emotional Labor Process: A Moderated Model of Emotional Labor and Its Effects on Job Performance." University of Akron / OhioLINK, 2007. http://rave.ohiolink.edu/etdc/view?acc_num=akron1183057863.
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Heiberg, Tessa. "Exploring prostituted women's experiences of a South African exit intervention: an interpretative phenomenological analysis." Thesis, University of Cape Town, 2011. http://hdl.handle.net/11427/2682.
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Prostitution is the oldest form of oppression. Many prostituted women in South Africa wish to exit sex work, but are unable to because they have no other means of earning money. There is a dearth of research available on assisting prostituted women to exit sex work in South Africa. This study explored the effectiveness of a Cape Town-based NGO's - Embrace Dignity - exit intervention for prostituted women. Using semi-structured interviews it investigated the experiences of eight prostituted women in Cape Town. The research goal was to be able to inform improvements to the intervention for exit. An interpretative phenomenological approach was used to analyse interviews of women's experiences of the intervention. Findings revealed that attempting to exit prostitution in South Africa is an incredibly difficult and deeply complex process. An exploration of women's experiences of Embrace Dignity suggested that whilst it provides emotional and social support to prostituted women, it does not address their physical needs, most importantly that of employment. This study reveals that although emotional support plays a crucial role in assisting prostituted women to exit, it is secondary to the urgent physical support needed to satisfy the basic survival needs of prostituted women living in extreme poverty in South Africa.
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Bolsover, Denise. "Information and emotional support post-miscarriage assessing the needs of women and their partners /." Available from the University of Aberdeen Library and Historic Collections Digital Resources, 2008. http://digitool.abdn.ac.uk:80/webclient/DeliveryManager?application=DIGITOOL-3&owner=resourcediscovery&custom_att_2=simple_viewer&pid=26461.
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