Dissertations / Theses on the topic 'Efficiency of public sector'
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Mushi, Richard. "Budgeting and public sector efficiency in Tanzania." Thesis, University of Bath, 1987. https://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.365114.
Full textChong, Kar M. "Resource allocation and efficiency in public sector audits." Thesis, Edith Cowan University, Research Online, Perth, Western Australia, 2000. https://ro.ecu.edu.au/theses/1541.
Full textLompo, Aguima Aimé Bernard. "Financial development, tax revenue mobilization and public sector efficiency." Electronic Thesis or Diss., Université Clermont Auvergne (2021-...), 2024. http://www.theses.fr/2024UCFA0056.
Full textGiven the recent fiscal challenges and the growing need to provide more public goods and services, especially in response to income reductions following the 2008 financial crisis and the COVID-19 pandemic, this thesis thoroughly examines the crucial role of economic factors, such as financial development, in shaping fiscal policy. It utilizes statistical and econometric methods to analyze mechanisms through which developed and developing countries can efficiently allocate public resources for development and offers policy recommendations for developing economies. In Chapter 1, we contribute to the literature on public sector efficiency using a comprehensive dataset spanning from 1990 to 2017. We compute efficiency scores for various sectors, revealing positive correlations with globalization, productivity, and institutional quality. Tobit analysis shows consistent impacts across economies, with tax revenues negatively affecting efficiency in advanced economies. The study suggests emphasizing globalization benefits, promoting productivity, and enhancing institutional quality for efficient management. It underscores the importance of fiscal governance and proposes future research avenues on government efficiency and the impact of fiscal reforms. In Chapter 2, we investigate the impact of financial development on public sector efficiency globally. Efficiency scores are computed for 158 countries from 1990 to 2017, revealing a positive link between financial development and public expenditure efficiency. Robustness checks confirm these results and explore the channels through which financial development influences efficiency. We emphasize the importance of financial stability in mitigating fiscal volatility. Policy implications recommend structural reforms to promote financial development, offering opportunities for social improvement in developing countries. Chapter 3 delves deeply into the impact of financial sector development on domestic tax revenue mobilization in 49 developing countries from 1995 to 2017. We highlight a more robust positive relationship with non-resource tax revenues, particularly in low-income countries with high financial openness and low public debt. The analysis identifies the significant influence of various aspects of financial development on tax mobilization. Policy recommendations stress the importance of combining financial development with sound fiscal or monetary policies, especially in open and financially developed contexts, to maximize its impact on tax revenue mobilization and overall social welfare. In Chapter 4, we examine the impact of financial market access on tax revenue instability in developing countries using data from 30 countries from 1996 to 2020. Employing the GMM-system estimator reveals a causal relationship between this instability and sovereign rating and bond spreads. Theoretical implications highlight the importance of financial market access in mitigating tax revenue volatility, suggesting that reforms promoting financial development could enhance the effectiveness of fiscal policies in these countries
Street, Andrew. "Issues in evaluating the efficiency of the public hospital sector." Thesis, University of York, 2002. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.273908.
Full textGanley, Joseph A. "Relative efficiency measurement in the public sector with data envelopment analysis." Thesis, Queen Mary, University of London, 1989. http://qmro.qmul.ac.uk/xmlui/handle/123456789/1520.
Full textKazemi, Mina. "Assessing public spending efficiency in 20 OECD countries." Master's thesis, Instituto Superior de Economia e Gestão, 2016. http://hdl.handle.net/10400.5/11711.
Full textBeing allocated a large share of a country's GDP to the public spending, would rise the question of whether these resources are distributed and allocated in an efficient manner that leads the country to go through the growth enhancing economic path or not. This study is mainly going to follow Afonso, Schuknecht, and Tanzi (2005), aiming to look at the public expenditure of 20 OECD countries for the period 2009-2013, from the perspective of efficiency and assess if these developed countries are performing efficiently compared to each other. In order to evaluate the efficiency scores, Public Sector Performance (PSP) and Public Sector Efficiency (PSE) indicators were constructed and Data Envelopment Analysis was conducted. The results of these analyses show that the only country that performed on the efficiency frontier is Switzerland. The average input-oriented efficiency score is equal to 0.732. That is, on average countries could have reduced the level of public expenditure by 26.8% and still achieved the same level of public performance. The average output-oriented efficiency score is 0.769 denoting that on average the sample countries could have increased their performance by 23.1% by employing the same level of public expenditure.
George, Kelvin Michael. "Key Performance Indicators' Effects on Public Sector Infrastructure Project Efficiency in Grenada." ScholarWorks, 2019. https://scholarworks.waldenu.edu/dissertations/7474.
Full textPedro, Beverley-Anne. "Improving efficiency in the public health sector by transferring selected best practices from the private health sector." Thesis, Stellenbosch : Stellenbosch University, 2008. http://hdl.handle.net/10019.1/4876.
Full textENGLISH ABSTRACT: The aim of this research report was to identify a set of strategic tools that can be transferred from the private health sector to the public health sector, to improve efficiency in the public health sector. To attain to this aim, this research report attempted to identify the selected best practices employed by successful private health providers, to determine the most effective modes to transfer these best practices, and to establish key success factors for the identified best practices. Interviews were conducted with opinion-leaders from the health industry in the Western Cape,and inputs gleaned from these individuals were useful in applying the strategic model to the public and private health sector in the Western Cape. Globally the public sector has already embarked on strategic management initiatives, through the implementation of the New Public Management-model. The introduction of NPM in a few selected countries aimed at achieving cost-efficiency, budget accountability and improved customer focus in service delivery. South Africa however still needs a unifying and all encompassing vision for public and development management to advance the ideals of Batho Pele. The use of evidence and the management of intellectual capital in the health care industry are recognised as important in decision-making. The health care trends of five selected countries (United Kingdom, United States of America, Greece, Canada, Slovakia) were researched , and demonstrated that countries face similar challenges (increasing resource demands, aging population, rapidly expanding technological possibilities, better-informed patients, rising expectations). It is recognised that business skills and knowledge, as well as investments in IT can be effective tools in moving an organisation from a reactive approach to a pro-active approach. Managers in the public sector need different competencies than managers in the private sector due to the differences between the two sectors, and thus there is a need to adapt management training. While there are examples of best practices in the South African government, there is still room for improvement. A stable political economy, political leadership, management skills of political office-bearers and the professionalism of civil servants will be decisive in this regard. The White Paper on the Transformation of the Public Service provides a framework for the development of strategies to promote continuous performance improvements in quantity, quality and equity of health service provision. The areas where improvements are necessary are customer and stakeholder satisfaction, processes, organisation results, leadership and people management. The comparison between the current strategic approach in the Western Cape and a model designed for the public sector revealed that some of the steps can be developed further, namely the assessment of the internal and external environments, the development of an effective implementation process, and the reassessment of the strategies and the strategic planning process. The comparison between the current strategic approach in the Western Cape and the global best practices framework established that there is not sufficient balance between the resource and position based views, the decision-making approach is "quite formal", implementation of strategy is not a carefully planned change management process, planning is regarded as the most important part of the strategic planning process, and evaluating strategy implementation involves more than mere financial measures. It was also established that the Western Cape Department of Health's strategic stance is offensive, that it can be regarded as a prospector, that managing multiple stakeholders is a challenge and that the competitive advantage of the department is its people. The industry analysis revealed that there is still a long way to go in terms of reliable information systems to support health services. The need for a strategic approach that can respond rapidly in a turbulent environment, and the re-look strategic processes to ensure delivery of quality health care through optimal use of resources were also established by the industry analysis. It was established that a gap exists in the public health sector in respect of the strategic planning processes, and that the private health sector portrays characteristics compatible with the global best practices framework. Modes for the successful transfer of best practices were explored, namely management consulting, commercialisation and management development. Two key success factors for the transfer of best practices were identified, namely the application of the Batho Pele principles, and the recruitment and retention of suitably qualified staff. From a global strategic management perspective, it was clear that there is a definite need for the public sector to change to private sector strategic approaches. A shift from a reactive to a pro-active approach is also advisable. The global trends in public health care demonstrate the importance of political leadership, competent management, business knowledge and skills, IT investment and the use of evidence in health. It is clear that the provision of public health care in South Africa faces similar challenges to those experienced by the five countries researched. The application of the global best practices framework confirmed that there are in fact best practices employed by the private sector that can be transferred to the public sector. Most of the best practices discussed in this research report are not employed in the public sector, or only on a limited scale. The use of these practices should be explored by the public sector. In order to equip managers in the public sector with the necessary strategic management tools, training and development opportunities must include modules on strategic management.
AFRIKAANSE OPSOMMING: Die doel van hierdie navorsingsverslag was om 'n stel strategiese benaderings te identifiseer wat van die privaat-gesondheidsektor na die openbare gesondheidsektor oorgedra kan word, om effektiwiteit in die publieke gesondheidsektor te verbeter. Ten einde hierdie doel te bereik, was daar gepoog om geselekteerde beste praktyke wat deur die privaat gesondheidsektor gebruik word te identifiseer, om te bepaal wat die mees effektiewe metodes sou wees om dit oor te dra, en om kritiese suksesfaktore vir die bepaalde beste praktyke te identifiseer. Onderhoude is gevoer met prominente leiers in die gesondheids-industrie in die Wes-Kaap, en hierdie insette was waardevol in die toepassing van die strategiese model op die publieke en privaat-gesondheidsektor in die Wes-Kaap. Op die internasionale front het die publieke sektor reeds strategiese bestuurs-inisiatiewe begin toepas, deur die implementering van die NPM-model. Die implementering van NPM in 'n paar geselekteerde lande was gemik op koste-effektiwiteit, begrotingsverantwoordbaarheid en verbeterde fokus op kliente in dienslewering. Suid Afrika het egter steeds die behoefte aan 'n oorkoepelende, verenigende visie vir publieke- en bestuursontwikkeling om uitvoering te gee aan die ideale van Batho Pele. Die gebruik van uitkomste en die bestuur van intellektuele kapitaal in die gesondheidsindustrie word erken as belangrik vir besluitneming. Die neigings in gesondheidsorg van vyf gekose lande (Verenigde Koninkryke, Verenigde State van Amerika, Griekeland, Kanada en Siovakye) toon dat die uitdagings vir gesondheid ooreenstem (verhoogde vraag na hulpbronne, verouderende bevolking, vinnige ontwikkeling van tegnologie, beter ingeligte pasiente, hoër verwagtinge). Dit word aanvaar dat besigheidsvaardighede en -kennis, sowel as beleggings in inligtingstegnologie effektief aangewend kan word om 'n organisasie van 'n reaktiewe tot 'n pro-aktiewe benadering te beweeg. Bestuurders in die publieke sektor benodig vaardighede wat verskil van bestuurders in die privaatsektor weens verskille tussen die twee sektore; daar is dus 'n behoefte om bestuursopleiding aan te pas. Daar is wel voorbeelde van beste praktyke in die Suid-Afrikaanse regering, maar daar is steeds ruimte vir verbetering. 'n Stabiele politieke ekonomie, politieke leierskap, bestuursvaardighede van politieke ampsdraers en die professionaliteit van staatsamptenare sal deurslaggewend wees in hierdie verband. Die Wit Skrif oor Transformasie van die Openbare Sektor verskaf 'n raamwerk vir die ontwikkeling van strategiee om voortgesette verbeteringe in hoeveelheid, kwaliteit, en gelykheid in die voorsiening van gesondheidsorg te bevorder. Areas vir verbetering sluit in kliente en belanghebbende tevredenheid, prosesse, organisatoriese uitslae, leierskap en bestuur van mense. Die vergelyking van die huidige strategiese benadering in die Wes-Kaap met 'n model wat ontwikkel is vir die publieke sektor toon dat sommige van die stappe verder ontwikkel kan word, naamlik die evaluering van die interne en eksterne omgewing, die ontwikkeling van effektiewe implementeringsprosesse, en die herevaluering van die strategiee en die strategiese beplanningsprooes. Die vergelyking van die huidige strategiese benadering in die Wes-Kaap met die globale beste praktyke raamwerk toon dat daar nie genoeg balans is tussen die posisie- en hulpbrongebaseerde stand nie, dat besluitneming "nogal formeel" is, dat implementering van strategie nie 'n sorgvuldig beplande veranderingsbestuursproses is nie, en dat evaluering van implementering meer behels as slegs finansiele maatstawwe. Dit het ook aan die lig gekom dat die Wes-Kaap departement van gesondheid 'n offensiewe stand het, dat dit as 'n prospektor beskou kan word, en dat die bestuur van veelvuldige belangehebbendes 'n uitdaging is. Die analise van die industrie het getoon dat daar nog baie gedoen kan word in terme van betroubare inligtingstelsels om gesondheidsdienste te ondersteun. Die behoefte aan 'n strategiese benadering om vinnig te reageer in 'n turbulente omgewing, en die her-evaluering van strategiese prosesse om die lewering van kwaliteit gesondheidsdienste deur die optimale gebruik van hulpbronne te verseker, is ook bevind in die analise. Daar is ook bevind dat daar 'n gaping in die publieke gesondheidsektor is wat die strategiese beplanningsproses betref, en dat die privaat-gesondheidsektor kenmerke openbaar wat verenigbaar is met die globale beste praktyke raamwerk. Metodes vir die suksesvolle oordrag van beste praktyke, naamlik bestuurskonsultasie, kommersialisasie en bestuursontwikkeling word beskryf. Twee sleutelsuksesfaktore vir die oordrag van beste praktyke, naamlik die toepassing van die Batho Pele beginsels, en die werwing en behoud van toepaslik gekwalifiseerde personeel is identifiseer. Uit 'n globale strategiese bestuursperspektief was dit duidelik dat daar definitief 'n behoefte is vir die publieke sektor om privaatsektor strategiese benaderings aan te neem. 'n Beweging van 'n reaktiewe tot 'n pro-aktiewe benadering is beslis aan te beveel. Die globale neigings in publieke gesondheidsorg demonstreer die belangrikheid van politieke leierskap, bevoegde bestuur, besigheidskennis en -vaardighede, beleggings in inligtingstegnologie en die gebruik van uitkoms-gebaseerde bewyse. Dit is duidelik dat die voorsiening van publieke gesondheidsorg in Suid-Afrika ooreenstemmende uitdagings het met die vyf lande wat ondersoek is. Die toepassing van die globale beste praktyke raamwerk het bevestig dat daar wel beste praktyke gebruik word deur die privaatsektor, wat oorgedra kan word na die publieke sektor. Meeste van die beste praktyke hier bespreek word nie deur die publieke sektor gebruik nie, of slegs op 'n beperkte basis. Die gebruik van hierdie praktyke moet ondersoek word deur die publieke sektor. Om bestuurders in die publieke sektor toe te rus met die nodige strategiese bestuursvaardighede, moet opleidings- en ontwikkelingsgeleenthede modules insluit oor strategiese bestuur.
Pritchett, Andrieta G. "Shared Service Center Strategies in Public Sector." ScholarWorks, 2018. https://scholarworks.waldenu.edu/dissertations/5119.
Full textKurnia, Akhmad Syakir. "Public sector efficiency of decentralized local government in Indonesia : a political and institutional analysis." Thesis, Curtin University, 2012. http://hdl.handle.net/20.500.11937/2579.
Full textTsheboeng, David. "An analysis and evaluation of the public sector procurement of building contractors in Botswana." Thesis, University of Pretoria, 2002. http://hdl.handle.net/2263/27575.
Full textThesis (MSc (Project Management))--University of Pretoria, 2004.
Construction Economics
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Ejeh, Patrick Ogholuwarami. "An investigation into improving efficiency and effectiveness in the Nigerian public sector through Knowledge Management." Thesis, University of Sunderland, 2017. http://sure.sunderland.ac.uk/8557/.
Full textJensen, Paul H. Australian Graduate School of Management Australian School of Business UNSW. "The impact of incentives, uncertainty and transaction costs on the efficiency of public sector outsourcing contracts." Awarded by:University of New South Wales. Australian Graduate School of Management, 2004. http://handle.unsw.edu.au/1959.4/20506.
Full textДехтяр, Надія Анатоліївна, Надежда Анатольевна Дехтярь, Nadiia Anatoliivna Dekhtiar, Ольга Валеріївна Дейнека, Ольга Валерьевна Дейнека, Olha Valeriivna Deineka, and І. М. Боярко. "Соціально-економічна ефективність суб’єктів державного сектора: сутність та значення." Thesis, Центр економічних досліджень та розвитку, 2011. http://essuir.sumdu.edu.ua/handle/123456789/63338.
Full textBester, Albertus Viljoen. "Efficiency in the public sector : an analysis of performance measurements employed by the Western Cape Provincial Treasury." Thesis, Link to the online version, 2007. http://hdl.handle.net/10019/338.
Full textPradhan, Nandita. "Effects of economic refroms on X- efficiency of India`s public sector banks : an econometric frontier approach." Thesis, University of North Bengal, 2017. http://ir.nbu.ac.in/handle/123456789/2661.
Full textNováček, Daniel. "Efektivnost a rozšířenost projektů PPP ve vybraných zemích EU jako alternativy k financování projektů z veřejných rozpočtů." Master's thesis, Vysoká škola ekonomická v Praze, 2015. http://www.nusl.cz/ntk/nusl-206068.
Full textDyballa, Katharina [Verfasser], Kornelius [Akademischer Betreuer] Kraft, and Philip [Gutachter] Jung. "Corporate governance in the private and public sector : Empirical studies on the determination of managerial incentives in the private sector and efficiency and quality in the public sector / Katharina Dyballa ; Gutachter: Philip Jung ; Betreuer: Kornelius Kraft." Dortmund : Universitätsbibliothek Dortmund, 2017. http://d-nb.info/1149920440/34.
Full textNguyen, Thi Thuy Trang. "Essays on public sector management: An international study on tax administration." Doctoral thesis, Universitat Autònoma de Barcelona, 2020. http://hdl.handle.net/10803/671381.
Full textEsta disertación se ha abordado y enmarcado para tener en cuenta la perspectiva del desempeño de la administración pública, y presenta los resultados de mis investigaciones sobre cuestiones relacionadas con la asistencia técnica desde diferentes dimensiones, en varios países y durante muchos años. Cubre tres capítulos correspondientes a tres artículos empíricos. El primer capítulo busca medir el desempeño de la AT en 44 países (32 países de la OCDE y 12 países no OCDE), considerando la presencia de variables contextuales. Utilizando los estimadores de frontera avanzados y desarrollados recientemente, como el enfoque semiparamétrico StoNED (Stochastic Nonparametric Envelopment of Data) de Johnson y Kuosmanen (2011, 2012) y el enfoque de orden condicional-m (Daraio y Simar, 2005, 2007), El estudio se realizó con datos comparativos, extraídos de la base de datos reciente sobre AT, la base de datos de AT de la OCDE, versiones 2013, 2015 y 2017 para dos períodos entre 2008-2011 y 2012-2015. El segundo capítulo observa la competitividad tributaria en su dimensión de complejidad tributaria, al cubrir 88 países en un período de tiempo (2005-2016) y utilizando el método de frontera no paramétrica de datos de panel, es decir, el modelo de análisis envolvente de datos sin salida explícita (en adelante, datos de panel DEA-WEO ). Se realizó una mirada exhaustiva sobre la simplificación tributaria midiendo la eficiencia tanto en análisis contemporáneos como de largo plazo (Surroca et al., 2016; Pérez-López et al., 2018), lo que permite producir un ranking (Toloo y Kresta, 2014), y examinar el cambio de productividad de estos sistemas tributarios con el índice de Malmquist (Karagiannis y Lovell, 2016). Para continuar, el tercer capítulo, con un enfoque institucional, aborda los determinantes de la complejidad tributaria haciendo hincapié en el impacto de la calidad del entorno institucional, empleando el estimador del método generalizado de momentos del sistema de panel (system-GMM) (Arellano y Bover, 1995; Blundell y Bond, 1998). Tomando una combinación de métodos alternativos (incluidos paramétricos y no paramétricos), técnicas innovadoras y múltiples especificaciones, esta disertación generalmente contribuye a la literatura de administración pública como el primer estudio empírico cuantitativo y uno de los pocos proyectos que abordan la AT a nivel internacional desde múltiples disciplinas, es decir, gestión del sector público, fiscalidad y análisis de la eficiencia. Es el primer intento en el campo de resaltar (i) la evaluación del desempeño de la AT, adquirida simultáneamente de las opiniones tanto del costo administrativo como del nivel de ejecución para una AT óptima, como se encuentra en Keen y Slemrod (2017), (ii) la aplicación de la medida del desempeño tributario con el método de frontera no paramétrico en el contexto del producto implícito, y (iii) la investigación de las determinaciones institucionales de la complejidad tributaria, enfatizando la gobernabilidad y la libertad económica con una combinación de métodos paramétricos y no paramétricos.
This Dissertation has been approached and framed to account for public administration performance perspective, and presents the results of my investigations into Tax administration (TA)-related issues from different dimensions, across multiple countries and many years. It covers three chapters corresponding to three empirical papers. The first chapter seeks to measure the performance of TA across 44 countries (32 OECD and 12 non-OECD countries), while considering the presence of contextual variables. Using the recently developed and advanced frontier estimators, such as the semi-nonparametric StoNED (Stochastic Nonparametric Envelopment of Data) approach by Johnson and Kuosmanen (2011, 2012) and the conditional order-m (Daraio and Simar, 2005, 2007) approach, the study was conducted with comparative data, extracted from the recent database on TA, the OECD TA database, versions 2013, 2015 and 2017 for two periods between 2008-2011 and 2012-2015. The second chapter observes the tax competitiveness in its tax complexity dimension, by covering 88 countries over timespan (2005-2016) and using the panel data nonparametric frontier method, i.e. the data envelopment analysis model without explicit output (hereafter, panel data DEA-WEO). A thorough view on tax simplification was conducted by measuring the efficiency both contemporaneous and long-run analysis (Surroca et al., 2016; Pérez-López et al., 2018), which allows producing a ranking (Toloo and Kresta, 2014), and examining the productivity change of these tax systems with Malmquist index (Karagiannis and Lovell, 2016). To be continued, the third chapter, taking an institutional approach, addresses the determinants of tax complexity stressing the impact of institutional environment quality, employing the panel system generalised method of moments (system-GMM) estimator (Arellano and Bover, 1995; Blundell and Bond, 1998). Taking a combination of alternative (including parametric and nonparametric) methods, innovative techniques and multiple specifications, this Dissertation generally contributes to public administration literature as the first quantitative empirical study and one among only a few projects that address TA at a cross-country level from multiple disciplines, i.e. public sector management, taxation, and efficiency analysis. It is the first attempt in the field to highlight (i) the performance evaluation of TA, acquired simultaneously from the views of both administrative cost and enforcement level for optimal TA, as found in Keen and Slemrod (2017), (ii) the application of tax performance measure with nonparametric frontier method in the context of implicit output, and (iii) the investigation of institutional determinations of tax complexity, emphasising the governance and economic freedom with a combination of parametric and nonparametric methods.
Coster, Coenraad Jorke, and Wijk Sjoerd Van. "Lean project management : An exploratory research into lean project management in the Swedish public and private sector." Thesis, Umeå universitet, Företagsekonomi, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-108020.
Full textSilva, Jorge Luis Terra da. "O princípio da eficiência como fator transformador." reponame:Biblioteca Digital de Teses e Dissertações da UFRGS, 2006. http://hdl.handle.net/10183/13151.
Full textThe present study introduces the efficiency approach as an element in to the management scenario, attainable by the Fundamental Objectives of the Brazilian Republic. The main operational aims of the efficiency approach are here presented in addition to the efficiency concepts, obtained on both economic and juridical doctrines. Also, the fundaments of efficiency are presented. As attained matters of the applicability of efficiency duty, popular participation, impersonal management activities, administrative improbability and effectiveness of the efficiency approach are analyzed. Efficiency is also part of discretionary activities and as limit of this action. Using as background the fact that efficiency can put to better use judicial science and the Brazilian Public Management, the present study discourses about the steps that leads to an effective management activity based on the Constitutional Transcripts. The study comprehends some of the methods employed in public and private sectors, achieving a concerning case to a public service of judicial encashment.
Nieswand, Maria [Verfasser], and Christian von [Akademischer Betreuer] Hirschhausen. "Efficiency Analysis in Public Service Provision: Addressing Characteristics and Specificities Related to the Public Sector and Regulation / Maria Nieswand. Betreuer: Christian von Hirschhausen." Berlin : Universitätsbibliothek der Technischen Universität Berlin, 2012. http://d-nb.info/1027184235/34.
Full textKo, Wan-yee. "Would partnering foster efficiency, productivity and quality in the delivery of landslip preventive measures programme? a perspective of dispute handling /." access abstract and table of contents access full-text, 2006. http://libweb.cityu.edu.hk/cgi-bin/ezdb/dissert.pl?ma-slw-b21844203a.pdf.
Full text"Master of Art in arbitration and dispute resolution, LW6409-dissertation" Title from PDF t.p. (viewed on May 22, 2007) Includes bibliographical references.
Ibraheem, Amr Ameen Alee. "The economic and social efficiency of the Egyptian vehicles industry and some of its selected public sector auxiliary units." Thesis, University of Sussex, 1988. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.276735.
Full textFindlay, John Anthony. "A conceptual framework for efficiency auditing and an evaluation of public sector practice in Queensland : a case study approach." Thesis, Queensland University of Technology, 1994. https://eprints.qut.edu.au/36264/1/36264_Findlay_1994.pdf.
Full textWilson, Charles. "Understanding and influencing energy efficient renovation decisions." Thesis, University of British Columbia, 2008. http://hdl.handle.net/2429/2388.
Full textSilva, Rogério Souza da. "Gestão de energia em instituições públicas: metodologia baseada no modelo de excelência em gestão pública." Universidade de São Paulo, 2014. http://www.teses.usp.br/teses/disponiveis/3/3143/tde-23122014-141551/.
Full textEnvironmental issues, global warming and scarcity of natural resources are themes even more relevant at the beginning of 21th century. In Brazil, it is also in discussion the need of improving public spending and bigger efficiency of the country. Energy management can be a vector in these fronts, at the same time contributing to reduce environmental impacts, better use of resources and reducing the waste of public spending with energy. The purpose of this paper is to present the Public System Power Management (known as SPGE) aiming increasing the energy efficiency in Brazilian public institutions. This System (SPGE) is based on the Model of Excellence in Public Management (known as MEGP), a model of modern management, conceptually adapted to Brazils public sector. Also taking advantage from the knowledge obtained by the Permanent Program to the Use of Energy from University of São Paulo (known as PURE-USP), that has exercised the energy management in USP since 1997, this paper also applies SPGE to suggest improves to USP program. It concludes that power management must be used by Brazilian public sector and the concept of energy efficiency has to be disseminated to the citizens up to the point where they are able to require the power management in all public institutions used by them.
Santos, Carolina Tojal Ramos dos. "Compras eletrônicas e incentivos à eficiência no setor público: evidências do Estado de São Paulo." Universidade de São Paulo, 2018. http://www.teses.usp.br/teses/disponiveis/12/12138/tde-17082018-162125/.
Full textThe master thesis investigates how corruption and inefficiency affect the prices paid by public bodies for the purchase of goods. The high prices are commonly attributed to corruption, but in general it is not possible to separate the effects of inefficiency generated by the bureaucracy itself. In order to distinguish the implications of these two variables we use the adoption of the descending electronic auction through an online procurement platform (Bolsa Eletrônica de Compras de São Paulo - BEC/SP) by the public bodies of the state of São Paulo. It is possible to separate the effects on procurement prices because the descending electronic auction generates different incentives for the public bodies depending on which effect is the most important. The empirical evidence indicates that the agencies pay different prices for similar products and that those who pay higher prices are more likely to use the descending electronic auction, which indicates that price differences are mainly due to inefficiency. In addition, the lower-paying agencies have fewer incentives to join the descending electronic auction, because they already have more efficient purchasing mechanisms, and manipulate the total amounts of their purchases to be exempted from doing a bidding process.
Silva, Diogo Miguel Santos Graça Nunes da. "A eficiência das PPP no sector hospitalar em Portugal." Master's thesis, Instituto Superior de Economia e Gestão, 2019. http://hdl.handle.net/10400.5/19941.
Full textNas últimas décadas, temos assistido à proliferação de novos instrumentos de gestão pública, nomeadamente das parcerias público-privadas (PPP). A saúde tem sido uma das principais áreas-alvo deste modelo de gestão, mais concretamente a nível hospitalar. Em Portugal, cabe ao parceiro privado, para além da gestão da infraestrutura, a gestão dos serviços clínicos e a prestação dos cuidados de saúde, tornando estas parcerias ainda mais complexas e multifacetadas. Apesar da utilização das PPP no sector da saúde, existe alguma controvérsia sobre se este modelo é realmente mais eficiente que o público. Neste sentido, o presente estudo tem como objectivo a comparação da eficiência entre a gestão dos hospitais em regime de PPP em Portugal - Braga, Vila Franca de Xira, Loures e Cascais e a dos hospitais públicos, no período entre 2013 e 2017. Para este efeito, foi selecionado um grupo homogéneo de hospitais comparáveis que incluiu 30 hospitais públicos e os 4 hospitais PPP. Para a avaliação da eficiência, foram utilizadas duas abordagens - Econométrica e Análise Envoltória de Dados (DEA). Em ambas as metodologias, testou-se o efeito do tipo de gestão na eficiência dos hospitais analisados. A eficiência hospitalar foi traduzida por rácios e scores no âmbito da metodologia econométrica e da análise DEA, respectivamente. Os resultados obtidos demonstraram que os hospitais PPP foram, em média, mais eficientes que os públicos no período analisado.
Over the last decades, we have witnessed the proliferation of new public management models, such as public-private partnerships (PPP). Health has been one of the main target areas of this management model, specifically at the hospital level. In Portugal, the private partner is also responsible for the clinical service management and health care delivery, in addition to infrastructure management, making these partnerships even more complex and multifaceted. Albeit the popularity of PPP in healthcare, there is still some controversy whether this model is more efficient than the public one. In this context, the present study aims to compare the efficiency between the management of the 4 PPP hospitals in Portugal - Braga, Vila Franca de Xira, Loures and Cascais and the public hospitals, between 2013 and 2017. For this purpose, a homogeneous group of comparable hospitals was selected, including 30 public hospitals and the 4 PPP hospitals. For efficiency evaluation, two approaches were used - Econometric and Data Envelopment Analysis (DEA). In both methodologies, the effect of management type on hospital efficiency was tested. Hospital efficiency was explained by ratios and scores within the econometric methodology and DEA analysis, respectively. The results showed that PPP hospitals were, on average, more efficient than public hospitals over the analyzed period.
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溫國偉 and Kwok-wai Wan. "Comparison on the efficiency between private and public sectors in providing quality housing services." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2002. http://hub.hku.hk/bib/B43894823.
Full textWan, Kwok-wai. "Comparison on the efficiency between private and public sectors in providing quality housing services." Hong Kong : University of Hong Kong, 2002. http://sunzi.lib.hku.hk/hkuto/record.jsp?B25176237.
Full textMohamed, Rugayah. "Comparative performance of public and private enterprises in Malaysia : the effect of ownership and market structure on the relative efficiency of public and private enterprises in the Malaysian manufacturing sector, 1980 - 1987." Thesis, University of Bradford, 1991. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.261029.
Full textHoráková, Lucie. "Analýza způsobů zvyšování efektivnosti ve veřejném sektoru s využitím příkladu příspěvkové organizace Česká geologická služba." Master's thesis, Vysoká škola ekonomická v Praze, 2014. http://www.nusl.cz/ntk/nusl-192651.
Full textSathornkich, Nicha. "Development and implementation of a performance management system that efficiently and effectively drive Thai public sector development." Thesis, University of Manchester, 2010. https://www.research.manchester.ac.uk/portal/en/theses/development-and-implementation-of-a-performance-management-system-that-efficiently-and-effectively-drive-thai-public-sector-development(f0672dc7-2d76-4fd0-8c60-cc5bb6c6ce6d).html.
Full textNyabadza, Munyaradzi Christine. "Overcoming energy constraints on future development in Stellenbosch through energy efficiency : retrofitting of solar hot water heaters and gas stoves in middle and high income households in the residential sector." Thesis, Stellenbosch : Stellenbosch University, 2012. http://hdl.handle.net/10019.1/20258.
Full textENGLISH ABSTRACT: South Africa faces an energy crisis which presents itself in two forms; electricity generation dominated by coal fired power stations and current electricity supply capacity being unable to meet growth in demand. South Africa urgently requires new generation capacity: however, power stations take time to plan, construct and commission, meaning that South Africa has to consider other options to meet electricity demand. This necessitates quick and innovative ways of meeting future demand. Energy efficiency has been identified as “a low hanging fruit” on the energy tree to address supply constraints and reduce energy related greenhouse gas emissions. There are various energy efficiency programmes aimed at raising awareness of measures that households can take to reduce energy consumption. Some of South Africa’s key objectives of energy efficiency in the residential sector are to mitigate the effect of peak demand on power capacity and to introduce state of the art technologies. In terms of these technologies, there is an overlap between energy efficiency and renewable energy. The widespread installation of renewable energy technologies such as SWHs has the potential to delay the need to construct new power stations. SWHs are a viable renewable energy option for South Africa. It is a mature and proven technology with the potential to address South Africa’s electricity capacity problems. Not only does a SWH provide financial savings to the customer in the long run but it offers the additional benefit of a reduction in greenhouse gas emissions to society. Although awareness of the benefits of solar water heaters is increasing, SWH uptake remains low. However the uptake is increasing due to; a SWH rebate offered through Eskom, electricity price increases which are forcing consumers to seek alternatives and a national building code requiring energy efficient water heating in new buildings which is expected to come into effect in 2012. Liquid Petroleum Gas is a low carbon emitting source of fuel for cooking. In South Africa, middle–high income households rely on the electric stove for cooking. Cooking contributes to electricity peak demand. Reducing electricity demand by replacing the electric stove would help in reducing electricity peak demand from the grid. LPG use has been increasing due to the following reasons; electricity supply shortages, shifting government policy on LPG and increasing electricity tariffs forcing lifestyle changes. This case study sought to investigate the opportunities, as well as the barriers for a Stellenbosch municipality - initiated energy efficiency programme. In terms of energy supply and demand management, the municipality has identified energy efficiency and the introduction of renewable energy sources as options for achieving sustainability. One of the barriers facing energy efficient technologies is up-front costs in the case of SWHs and the cost of appropriate equipment such as gas stoves in the case LPG. The study sought to investigate financial mechanisms that the municipality could use to overcome these barriers and promote the use of SWH and gas stove in the residential sector. Data was collected through a combination of a mini Delphi – expert opinion technique, questionnaires, secondary data analysis, telephone and personal interviews with solar water heater industry stakeholders, LPG industry stakeholders and municipal officials. The conclusion drawn from this research is that Stellenbosch Municipality can initiate its own energy efficiency programme instead of waiting for national government. Although the municipality can initiate an energy efficiency programme, it needs to find another institution to fund the programme. Funding mechanisms however do overcome the barrier of high up -front costs and high gas equipment costs making energy efficient technologies affordable.
AFRIKAANSE OPSOMMING: Suid-Afrika staan voor ʼn energiekrisis wat op twee maniere gestalte kry: elektrisiteitsopwekking wat oorheers word deur steenkoolkragstasies en huidige elektrisiteitsvoorsieningsvermoë wat nie in die groeiende aanvraag kan voorsien nie. Suid-Afrika benodig dringend nuwe kragontwikkelingsvermoë. Dit neem egter tyd om kragstasies te beplan, op te rig en in diens te stel, wat beteken dat Suid-Afrika ander opsies moet oorweeg om in elektrisiteitsaanvraag te voorsien. Dit noodsaak vinnige en innoverende maniere om in toekomstige aanvraag te voorsien. Energierendement is as “ʼn laaghangende vrug” op die energieboom geïdentifiseer ten einde beperkings in kragvoorsiening die hoof te bied en kweekhuisgasuitlatings wat met energie verband hou te verminder. Daar is verskeie energiebesparingsprogramme wat ten doel het om die bewustheid te versterk van maatreëls wat huishoudings kan volg om energieverbruik te verminder. Van Suid-Afrika se vernaamste doelstellings ten opsigte van energierendement in die residensiële sektor is om die uitwerking van spitsaanvraag op kragvermoë te verlig en om die jongste tegnologie in te voer. Ingevolge hierdie tegnologieë is daar ʼn oorvleueling tussen energierendement en hernubare energie. Die algemene installering van hernubare energietegnologieë, soos sonkragwaterverwarming (SWV), het die potensiaal om die noodsaaklikheid van die oprigting van nuwe kragstasies uit te stel. SWV is ʼn lewensvatbare nuwe energieopsie vir Suid-Afrika. Dit is ʼn ontwikkelde en bewese tegnologie met die potensiaal om Suid-Afrika se probleme ten opsigte van elektrisiteitsvermoë die hoof te bied. SWV sorg nie slegs vir die kliënt vir finansiële besparing op die lang duur nie, maar dit bied ook vir die samelewing die bykomende voordeel van ʼn afname in kweekhuisgasuitlatings. Alhoewel die bewustheid van die voordele van sonkragwaterverwarming toeneem, bly die gebruik van SWV laag. Die gebruik is egter besig om toe te neem vanweë ʼn SWV-korting wat deur Eskom aangebied word, elektrisiteitsprysverhogings wat verbruikers dwing om alternatiewe te soek, en ʼn nasionale boureglement wat energiedoeltreffende waterverwarming in nuwe geboue vereis en wat na verwagting in 2012 in werking sal tree. Vloeibare petroleumgas is ʼn brandstofbron wat vir kook gebruik word en wat ʼn lae koolstofvrystelling het. In Suid-Afrika gebruik huishoudings met ʼn middelhoë inkomste die elektriese stoof om te kook. Kook dra by tot elektrisiteitspitsaanvraag. Die vermindering in elektrisiteitsaanvraag deur die vervanging van die elektriese stoof kan help om die elektrisiteitspitsaanvraag op die netwerk te verlaag. Die gebruik van VPG het toegeneem weens die volgende redes: elektrisiteitsvoorsieningstekorte, veranderende regeringsbeleid ten opsigte van VPG en die verhoging in elektrisiteitstariewe wat veranderinge in lewenstyl afdwing. Hierdie gevallestudie het gepoog om die geleenthede, sowel as die hindernisse vir ʼn energierendementprogram wat deur Stellenbosch Munisipaliteit geïnisieer is, te ondersoek. Ten opsigte van energievoorsiening en -aanvraagbestuur het die munisipaliteit energierendement geïdentifiseer en die ingebruikneming van hernubare-energiebronne as opsies om volhoubaarheid te bereik. Een van die hindernisse waarvoor energierenderende tegnologieë te staan kom, is voorkostes in die geval van SWV en die koste van toepaslike toerusting soos gasstowe in die geval VPG. Die studie het ondersoek ingestel na die finansiële meganismes wat die munisipaliteit sou kon gebruik om hierdie hindernisse te bowe te kom en die gebruik van SWV en gasstowe in die residensiële sektor te bevorder. Data is ingevorder deur middel van ʼn kombinasie van ʼn mini-Delphi – kennermeningtegniek, vraelyste, sekondêre data-ontleding, telefoon- en persoonlike onderhoude met belanghebbendes in die sonkragwaterverwarmingsbedryf, belanghebbendes in die VPG-bedryf en munisipale amptenare. Die gevolgtrekking wat uit hierdie navorsing gemaak word, is dat Stellenbosch Munisipaliteit sy eie energierendementprogram kan inisieer in plaas daarvan om vir nasionale regering te wag. Alhoewel die munisipaliteit ʼn energierendementprogram kan inisieer, moet dit ʼn ander instelling kry om die program te befonds. Befondsingsmeganismes oorkom egter die struikelblok van hoë voorkostes en hoë kostes van gastoerusting wat energierenderende tegnologieë bekostigbaar maak.
Martins, Raquel Fernandes. "Qualidade da despesa : investimento em infra-estruturas de transportes." Master's thesis, Instituto Superior de Economia e Gestão, 2011. http://hdl.handle.net/10400.5/10208.
Full textO presente Relatório de Estágio realizado na Direcção-Geral do Orçamento teve por base a análise da Qualidade da Despesa Pública, em termos de eficiência e eficácia, relativamente a investimentos em infra-estruturas de Transportes. O objectivo é, por um lado, dar a conhecer toda esta temática Qualidade das Finanças Públicas e, por outro lado, explorar de forma detalhada 3 projectos que foram seleccionados no âmbito do PIDDAC 2010: Ligação Ferroviária a Espanha (Porto de Sines/Elvas/Espanha); Construção do Metro Sul do Tejo e a Modernização Tecnológica e Melhoria da Eficiência Energética dos Transportes Públicos. Tendo em consideração algumas limitações que envolveram a elaboração deste estudo, foi possível chegar a determinadas conclusões através de indicadores de desempenho (análise de inputs, outputs, outcomes dos projectos). Relativamente ao Projecto da Ligação Ferroviária a Espanha, foram claramente visíveis os resultados desta infra-estrutura, tanto em termos do forte aumento da competitividade que este sector obteve, como no desenvolvimento do Porto de Sines. O projecto com vista à modernização dos transportes públicos remeteu-nos para diferentes análises ao longo da duração do projecto. Até 2009 o projecto considerou-se eficiente e no ano 2010 registou uma taxa de execução muito baixa, derivado pela fraca adesão nas candidaturas. A construção do Metro Sul do Tejo prometia grandes vantagens para a sociedade envolvente, no entanto, verificou-se que a adesão a este transporte não foi o desejado, provocando fortes indemnizações ao Estado. Não se verificou os objectivos pretendidos, principalmente na meta dos 85mil passageiros/dia, para o projecto ser considerado rentável.
This Report Stage held at the Directorate General of Budget was based on the analysis of the quality of public spending, in terms of efficiency and effectiveness, relating investment in transport infrastructures. The aim is, firstly, to make known this whole topic - Quality of public finances - and, secondly, to explore in detail three projects that were selected under PIDDAC 2010: Spanish Railway Connection (Port of Sines/Elvas/Spain); Construction of the Metropolitan South of the Tagus and Technological Modernization and Improvement of Energy Efficiency of Public Transportation. Taking into account some limitations involving the preparation of this study, it was possible to reach certain conclusions through performance indicators (analysis of projects? inputs, outputs and outcomes). For the Spanish Railway Connection Project, there were clearly visible results of this infrastructure, both in terms of the strong growth in competitiveness achieved in this sector, as in the development of the Port of Sines. The project to modernize public transportation, referred to in different analysis throughout the duration of the project. Until 2009 the project was considered to be efficient and in the year 2010 showed a very low rate of implementation, derived by the low number of applications. The construction of the Metropolitan South of the Tagus promised great benefits to the surrounding society, however, found that adherence to this transport was not the desired, causing heavy compensations to the Government. The desired goals weren?t accomplished, particularly the goal of 85 thousand passengers/day, for the project to be profitable.
Malao, Mathapelo. "Delivery of infrastructure development through public private partnerships : managing PPP procurement more efficiently." Thesis, Stellenbosch : Stellenbosch University, 2011. http://hdl.handle.net/10019.1/21787.
Full textPublic private partnerships (PPP) are a critical driving force in the landscape of infrastructure projects in the world. South Africa’s adaptation of the PPP guidelines is therefore encouraging as it provides a framework for government and business to partner together in the delivery of basic infrastructure services to the public. Many challenges have been experienced in the South African PPP fraternity that have contributed to the stagnation of value-adding projects being implemented. In spite of these challenges, some developed countries have successfully implemented PPP projects which have concomitantly presented opportunities and lessons that South Africa can draw from. This research study investigates the fundamental causes of the challenges present in the South African PPP market and seeks to employ practical solutions in addressing these. The challenges have been widespread and include: the management of risk and how to account for risk; negotiations and the manner in which the procurement phase is operated in PPP projects; drafting of sound policies; the various complexities that exist within concession agreements; internal capacity constraints within the PPP Unit; lack of capacity and skills within government entities and political interference. Several vulnerabilities also exist in the bidding process of many countries and if these are not properly addressed by the advisors and institutions concerned, these could potentially delay the entire procurement phase. PPPs should be seen as a catalyst for providing basic infrastructure services that have the intent of improving the quality of lives for ordinary citizens. This, however, will only be successfully addressed once key success factors and lessons are drawn from other international markets that have demonstrated experience and skill in the implementation of PPPs. Three case studies, namely, the Gautrain Rapid Railway Link; the PPP between the Eastern Cape Department of Health and Life Healthcare Group in the Humansdorp district and the Inkosi Albert Luthuli Hospital, have been investigated to extrapolate key findings and research findings from the procurement aspects of these projects. With the increase of PPP projects in South Africa, more research also needs to be conducted in putting together a standardisation pack for some of the replicated projects. These would include accommodation and road projects, as many of these have been done previously. Lessons from these projects should be drawn to formulate sound guidelines for stakeholders. Government also has an equal responsibility to play in ensuring that it promotes private sector involvement during the procurement phase by creating an enabling environment which is fair to bidders and which allows for prompt decision making. Principle agent problem continues to be a threat to the perception of PPPs as the private sector’s objective is often different from that of government. It is therefore important that a healthy balance between government’s socio-economic objectives and the profit-maximising objective of the private sector is met. For the public sector thiS means not neglecting society’s needs, but at the same time not under-budgeting the unitary payment of the private sector. If South Africa ought to remain globally competitive and ahead of its emerging market counterparts, there needs to be a complete change of priorities regarding the type of PPPs implemented and government also needs to remain committed and co-operative in the decision-making process.
Mbelwa, Latifa. "Determinants of the use of accounting information in the public sector budgetary decision-making processes : the case of Tanzanian Local Government Authorities (LGAs)." Licentiate thesis, Umeå universitet, Företagsekonomi, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-85370.
Full textUluskaradag, Ozge. "Health Sector Restructuring In Turkey: The Impact Of Neoliberal Policies And European Union Membership Candidacy." Master's thesis, METU, 2011. http://etd.lib.metu.edu.tr/upload/12613402/index.pdf.
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, the New Public Management techniques and methodologies claimed to bring a more efficiently working health system. In order to refute this claim, the health sector reforms that have been exercised in the past two decades in Turkey as well as in Eastern Europe are analyzed within a historical context. It is also argued that while the Neo-Liberal policies and policy initiatives proposed by International Monetary Fund and World Bank had a direct effect on health sector restructuring process, the role of the European Union has been indirect with regard to organization and service provision. Therefore, the main objective of this thesis is to analyze the outcomes of the health reforms carried out in Turkey in a multidisciplinary manner in order to reveal its political, economic,social and administrative implications in terms of service providers and service takers.
TURSUNBAYEVA, Aizhan. "Developing and implementing ICT innovations for efficiency, quality and effectiveness in complex organizations: a comparative analysis of human resource informations systems in health care." Doctoral thesis, Università degli studi del Molise, 2017. http://hdl.handle.net/11695/74949.
Full textThis interdisciplinary PhD lies at the intersection of three domains: Human Resource (HR) Management, Information Systems (IS) and Health Informatics, also known as eHealth. It focuses specifically on Human Resource Information Systems (HRIS) designed for or used in health organizations. The studies described used both secondary and empirical research methods to synthesize the existing body of evidence, generate new evidence and advance current theoretical models in this area. Study 1: A methodologically rigorous Systematic Literature Review captured, critically appraised and synthesized the existing corpus of research pertinent to HRIS. It revealed that while some studies of HRIS implementation have differentiated between expected and realized benefits, none have compared both of these in the context of healthcare, and none have compared HRIS in different healthcare systems (Tursunbayeva et al., 2016). Study 2: The empirical studies were aimed at addressing this knowledge gap by analysing the expected and realized benefits from HRIS projects for different stakeholders within healthcare organizations in two countries. They also set out to assess to what extent identified in the systematic review sociotechnical factors of influence affected implementation and outcomes in these projects. The empirical research followed a qualitative embedded case study design, using both documentary analysis and stakeholder interviews. Two case examples were selected for analysis - a national and a regional HRIS development and implementation programmes in two different European countries. The same commercial HRIS system was procured under public tender and deployed in both settings. Data were analyzed within and across both cases in order to identify their commonalities and differences. The integrated analysis identified a wide range of expected benefits that had driven both projects for different actors. There was evidence of all the categories of expected benefit identified in previous HRIS research (Parry & Tyson, 2011), except for improving Organizational image. Uniquely the results indicate that HRIS projects can be also driven by organizations’ motivations to benchmark themselves against the sector leaders and by particular requirements of the health sector (e.g. improving patient care). The comparative analysis of the two case studies also provided clear evidence that benefits realization takes place not only during the IS implementation process, but also through its use and can be affected by a wide range of sociotechnical factors. The case studies analyzed in this thesis also demonstrate that there are strong interdependencies both across different categories of benefit and between different actors. Importantly, the analysis also revealed the variation between benefits expected at the outset of the project compared to the outcomes realised later on. Study 3: In order to better understand this gap, further analysis was undertaken of the processes of HRIS development and implementation that had influenced each outcome. This used an Institutional Theory lens to explore how different (competing) institutional pressures had shaped the development and implementation of this “IS innovation” within these organizational settings over time. The concepts of the “organizing vision” and “strategic responses” were invoked to understand how different organizational actors had interpreted the nature and goals of the innovation and how they had chosen to respond to the various institutional pressures associated with them. This analysis yielded a framework for describing the process through which social context shapes organizational IS innovations over time. This framework, and the taxonomy of expected and realized benefits from HRIS, contribute meaningfully to the development of theory in this area and can inform future HRIS research. Insights and recommendations from the studies are also valuable for managers planning, delivering or evaluating HRIS development and implementation projects, which can be complex and challenging.
Chen, Xian. "An assessment of the performance appraisal process in the public sector : a comparative study of local government in the City of Cape Town (South Africa) and Hangzou city (China)." Thesis, University of the Western Cape, 2011. http://etd.uwc.ac.za/index.php?module=etd&action=viewtitle&id=gen8Srv25Nme4_8085_1305010278.
Full textThis study found that the performance appraisal process, in particular, is an instrument of the performance appraisal system that contributes tremendous value to planning and implementation. The research found that the performance appraisal process in the City of Cape Town can be improved through addressing the process and improving the approaches followed by the managers in daily appraisals, which can be done by following the complete process and including all the steps it involves, and by having a positive attitude towards the performance appraisal process. This mini&ndash
thesis also provides a set of conclusions and recommendations for the performance management and performance appraisal system, particularly regarding appraisal process enhancement. It is hoped that the lessons learned through this study will inform current practices and provide information for future research at local government level.
Pereira, Dora Maria Baeta Leitão Xarepe. "Políticas públicas locais de acção social." Master's thesis, Instituto Superior de Economia e Gestão, 2011. http://hdl.handle.net/10400.5/4514.
Full textExiste hoje uma falta de estruturas de apoio aos idosos, e Portugal está num processo rápido de envelhecimento da população. Partindo do pressuposto que o bem-estar dos cidadãos deve ser uma preocupação das administrações públicas, coloca-se a seguinte questão: devem as autarquias locais, como nível descentralizado da administração, cumprir um papel mais interventivo assegurando a gestão de equipamentos e realizando investimentos na construção, ou no apoio à construção de lares e centros de dia para idosos? Para responder a esta questão identificam-se as principais alterações demográficas que se perspetivam nas próximas décadas e avalia-se o papel que o Estado, o mercado, e o terceiro setor desempenham. Os quadros teóricos em que se insere este trabalho são, por um lado a teoria do federalismo orçamental e por outro os diferentes modelos de Estado Social. As políticas públicas sociais de apoio aos idosos estão muito centralizadas em Portugal, quando consideramos o contexto europeu. A análise empírica efectuada permite não só perspectivar as necessidades crescentes de equipamentos para idosos, dado o envelhecimento da população, bem como o carácter residual da intervenção pública nesta área. A oferta de equipamentos é assegurada sobretudo pelas IPSS (civis e religiosas), seguido do sector privado. Porém, os dados disponíveis mostram que o acréscimo da oferta está a ser assegurado sobretudo pelo sector privado, o que coloca problemas de equidade pois exclui aqueles que não têm condições para pagar. Há pois fundamento para uma maior intervenção das autarquias. Aceitando-se que as autarquias locais têm pouca aptidão para a gestão de equipamentos desta natureza considera-se, no entanto, que podem contribuir quer directamente com a construção de infra-estruturas quer através de incentivos ao seu alcance que concorram para atenuar a situação actual de carência na oferta de equipamentos.
Today there is a lack of support structures for the elderly, and Portugal is facing a rapid process of aging. Assuming that the well-being of citizens should be a concern of government, a relevant question is the following: should local authorities, have more interventionist role by ensuring the management and investment in equipment construction, or in supporting the construction of homes and centers for the elderly? To answer this question we identify the major demographic changes that lie ahead in the coming decades and assess the role that the state, the market, and the third sector play. The theoretical framework of this work is, on one hand, the theory of fiscal federalism and on the other the different models of welfare state. The social policies and support for older people are very centralized in Portugal, when we consider the European context. The empirical analysis carried out not only allows foreseeing the growing needs of equipment for the elderly, given the aging population, but also the residual nature of public intervention in this area. The supply of equipment is performed mainly by the IPSS (civil and religious charities), followed by the private sector. However, available data show that the increase in supply is being provided primarily by the private sector, which poses problems of equity because it excludes those who can't afford to pay. There is, therefore, a foundation for greater involvement of local authorities. Accepting that local authorities have little aptitude for the management of such equipments is considered, however, that they mayit contribute either directly to building the needed infrastructures or to provide incentives to increase private, or third sector, supply of facilities needed for the elderly.
Andersson, Daniel. "Innovation i allmänhetens tjänst : Effektiva innovationsprocesser i ett offentligt bolag." Thesis, Mälardalen University, Mälardalen University, School of Innovation, Design and Engineering, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-4850.
Full textOffentliga sektorn i Sverige skulle, enligt en rapport från Europeiska centralbankssystemet (ECBS) 2003, kunna hålla samma kvalitet med bara hälften av resurserna. Det behövs därför nya sätt som kan öka värdet och minska kostnaderna i offentliga verksamheter i Sverige. Innovativa processerföreslås vara en möjlighet till att hitta nya arbetssätt för en effektivare offentlig sektor. I studien undersöks innovationsprocessen i ett offentligt bolag i syfte att ge förslag på arbetssätt som kan effektivisera bolagets innovationsprocesser. Följande frågeställningar vägledde studien: Vad kännetecknar effektiva innovationsprocesser? Hur kan effektiva innovationsprocesser tillföra värde för ett offentligt bolag? Hur kan Bolaget AB arbeta för effektivare innovationsprocesser i sin verksamhet?
Syftet med studien är att ta fram förslag på arbetssätt för effektivare innovationsprocesser i Bolaget AB: s verksamhet.
I studien används en kvalitativ metod i form av semistrukturerade intervjuer med totalt fyra personer. Det vill säga två medarbetare, en chef och en VD i ett offentligt bolag i Sverige. Intervjuerna syftade till att ge en nulägesbeskrivning av bolagets innovationsprocesser. Utifrån studiens teoretiska referensram analyserades empirin och förslag på arbetssätt för en effektivare innovationsprocess gavs.Effektiva innovationsprocesser ser olika ut i olika organisationer. Det finns ingen allmängiltig process som är mer effektiv än andra utan den skall anpassas till den organisation där den verkar. En effektiv innovationsprocess i det offentliga bolaget som undersöks här kan innebära möjlighet att skapa ettkonkurrenskraftigt näringsliv som ger fler arbetstillfällen för stadens invånare och ökar tillväxten i regionen. Det offentliga bolag som undersökts i studien har brister i den idégenererande verksamheten och i den kontinuerliga utvärderingen. Det är främst kulturella hinder som i dagsläget påverkar innovationsprocessen negativt. Bolaget behöver även rutiner för bland annatomvärldsbevakning och informationshantering.
The public sector in Sweden should, according to a rapport from the European central bank system (ECBS) in 2003, be able to keep the same quality with only half the economic resources. New ways that could raise value and reducing expenses in the Swedish public sector are therefore much needed. Innovative processes are suggested to be important for the public sector to find new andmore efficient methods of work. In this research the innovation process in a public corporation is reviewed with an intention to give suggestions of work methods that could improve the corporation’s efficiency. The following questions have guided the research: What characterize efficient innovation processes? How can efficient innovations processes help value to a publiccorporation? How can the public corporation work for more efficient innovation processes in their business?The purpose of this research is to develop suggestions for work methods that will help to improve the efficiency of the public corporation´s innovation processes.In this research a qualitative method is used in form of semi structured interviews with four employees in a public corporation in Sweden, two co‐workers, one executive and one CEO. The interviews were aimed to give a description of the present innovation processes in the corporation. The empiric data was analyzed from a theoretic point of view and set out to give suggestions for work methods that will help to improve the efficiency of the corporation´s innovation processes.Efficient innovation processes can vary from one organization to another. There is not one process that is more efficient than other processes and the innovation process have to be suited for the specific organization. A more efficient innovation process in the public corporation in this study can mean possibilities for a competitive business environment which gives job opportunities and an economic growth in the region. The public corporation in this study has flaws in their idea generating activities and in their continuous evaluation. It is primarily cultural obstacles that affect the innovation processes negative. The public corporation also needs routines for external and internalenvironment monitoring and for managing information.
Reis, Alda Maria dos Santos. "Modelos de governação e parcerias público-privadas (PPP):o caso dos Clusters em Portugal." Master's thesis, Instituto Superior de Ciências Sociais e Políticas, 2012. http://hdl.handle.net/10400.5/4940.
Full textO modelo de governação do Estado regulador e a reforma da gestão pública baseada no New Public Management, sustentando o melhor posicionamento do sector privado relativamente ao sector público em termos de competência, flexibilidade e eficiência, conduziram ao crescimento da regulação estatutária por agências independentes, que tem vindo a ser adoptada nos países ocidentais como instrumento preferencial na implementação de políticas públicas, designadamente quando o Estado pretende melhorar a eficiência dos mercados através da alavancagem económica. Neste contexto, no âmbito da Agenda de Competitividade Económica do QREN 2007-2013, foi implementado um instrumento de política inovador em Portugal, denominado Estratégias de Eficiência Colectiva (EEC), destinado a financiar iniciativas geradoras de externalidades positivas, nomeadamente a clusterização industrial, através da contratualização com agências independentes constituídas em PPP Intersectoriais. Este trabalho tem por objectivo estudar a implementação da Política de Clusters em Portugal e avaliar os resultados dos dezanove clusters aprovados em termos de eficiência, a meio percurso do período contratual, através do recurso ao modelo de Análise da Envolvente de Dados (DEA). Tal constitui um contributo para a reflexão dos responsáveis governamentais sobre o futuro desta política e para as entidades gestoras dos clusters, em termos de melhoria da sua performance.
The rise of regulatory state and public management reforms based on New Public Management theories sustaining the better position of private sector compared to the public administration in terms of competencies, flexibility and efficiency, have contributed to the growth of statutory regulation by independent agencies, that are being adopted by western governments as a preferred instrument in the implementation of economic public policies to remove market failures, improve market efficiency and enforcing economic competition. The Agenda of Economic Competitiveness of the QREN 2007-2013 has created an innovative public policy program in Portugal, named Collective Efficiency Strategies (EEC), aimed at financing initiatives generating positive externalities, like industrial clusters, through the contract with independent agencies established by statute as cross-sector public private partnerships. The central aim of this research is to study the regulation of Clusters Public Policy in Portugal and to evaluate the efficiency of the nineteen clusters approved within the program of EEC, in the mid-term of the contract, using the Data Envelopment Analysis (DEA) quantitative method. This analysis is a contribution for a more accurate reflexion of the future of this policy by the government authorities and for enhancing the performance of some inefficient clusters and contractual agencies.
Teodoro, Maria Inês Tavares de Matos. "O código de obras como instrumento regulatório de eficiência energética em edificações residenciais: proposições para o município de São Paulo." Universidade de São Paulo, 2012. http://www.teses.usp.br/teses/disponiveis/86/86131/tde-20072012-121526/.
Full textThe national economic and population growth in association with the housing programs to combat housing deficit are expected to result in future increase of energy demand in the residential sector. Considering the already high contribution of the building sector in the electricity consumption of Brazil, the development of policy measures aiming to promote energy efficiency in the sector should be encouraged. The main objective of this research is to investigate the potential of the Building Code (BC) of São Paulo municipality as a regulatory instrument to promote energy efficiency and make suggestions to revise it. To this end, the paper is divided in three parts: factors that explain the energy consumption (direct and indirect) of buildings and strategies to minimize it; characterization of Building Energy Efficiency Codes (BEEC) and the Brazilian and international panorama regarding its adoption; energy consumption of São Paulo municipality and analysis of energy efficiency requirements in the current BC. As a mandatory and comprehensive regulatory instrument, Building Codes are adequate do promote energy efficiency given the local reality of high annual rates of construction and the significant stock of old buildings which could benefit from retrofitting. Suggestions to a revision process of the BC of São Paulo Municipality include segmentation of energy efficient requirements according to social economic profile of buildings, definition of overall heat transfer coefficient values (U-factor) for building envelope components (walls and roof) of conditioned and non-conditioned areas, and definition of minimum energy efficiency levels for buildings and equipments. Additional contribution of this research includes estimation of electricity use per square meter of building floor area, for the residential and commercial sectors in São Paulo municipality.
CARUSO, Germana. "La valutazione del personale non dirigente tra ottimizzazione della produttività ed efficienza della pubblica amministrazione." Doctoral thesis, Università degli studi di Bergamo, 2013. http://hdl.handle.net/10446/28643.
Full textJÃnior, Rosendo Fernandes da Silva. "There was change in Competitiveness Public and Private Banks in Local Markets Brazilians after the year 2000? A Competitive Analysis for the year 2010, considering all public banks (scenario # 1), and considering only CAIXA as the only Public Bank (scenario 2). Following, antitrust analysis in Sector Brazilian Banking: fusion simulation application from Bank of Brazil and CAIXA." Universidade Federal do CearÃ, 2014. http://www.teses.ufc.br/tde_busca/arquivo.php?codArquivo=16228.
Full textEm 2008, o mundo se deparou com uma crise econÃmica que abalou as pilastras e confiabilidade no setor bancÃrio mundial. Os bancos se estruturam em um processo defensivo de proteÃÃo de seus ativos. No Brasil, O Governo Federal estimulou os bancos pÃblicos a prover crÃdito no mercado, buscado suavizar os efeitos de fuga de investimento e repatriaÃÃo de cash na recomposiÃÃo dos ativos. A pergunta chave desse artigo Ã: houve alteraÃÃo na Competitividade de Bancos PÃblicos e Privados em Mercados Locais Brasileiros apÃs o ano 2000? Mais de uma dÃcada se passou e refizemos essa verificaÃÃo para dados de 2010, seguindo Bresnahan e Reiss (1991a), e comparamos com o trabalho de Coelho, Pinho e Rezende (2011). Dada a alta concentraÃÃo no setor bancÃrio, como se comportaria uma simulaÃÃo de fusÃo entre os dois maiores bancos pÃblicos brasileiros? Esse trabalho se divide em 03 (trÃs) artigos. No artigo n 1, verificamos se houve mudanÃa na competitividade em bancos pÃblicos e privados para a dÃcada de 2010. Constatamos mudanÃas significativas, com alteraÃÃo da qualificaÃÃo do custo e do processo de estruturaÃÃo da margem preÃo-custo que nos faz inferir numa mudanÃa na composiÃÃo e de estratÃgias dos bancos pÃblicos e privados em uma nova visÃo competitiva do setor. Os bancos pÃblicos nÃo afetam o comportamento dos bancos privados em mercados locais, mas a exigÃncia de tamanho de mercado para a inserÃÃo de um novo concorrente foi reduzida pela alteraÃÃo da estrutura dos custos e influÃncias de efeitos regionais. E se considerÃssemos o mercado com apenas um banco pÃblico? No artigo n 2, refizemos a anÃlise, considerando a CAIXA como o Ãnico banco pÃblico, e encontramos resultados semelhantes a nossa anÃlise revisional de 2010, a notar mais Ãnfase nos efeitos regionais, tanto na reduÃÃo dos custos pra a regiÃo Norte como na alteraÃÃo negativa nos deslocadores de demanda para as regiÃes Sudeste, Sul e Centro-Oeste, bem como influÃncia praticamente nula do Ãnico banco pÃblico â CAIXA na reduÃÃo dos lucros dos bancos privados. No artigo n 3, apresentamos uma anÃlise de simulaÃÃo de fusÃo no setor bancÃrio brasileiro. O objetivo central foi capturar os efeitos da fusÃo entre o Banco do Brasil e a CAIXA em 12 (doze) segmentos/portifÃlios mais significativos do mercado. Os resultados do equilÃbrio pÃs-fusÃo foram obtidos pelo modelo PCAIDS (Proportionality-Calibrated Almost Ideal Demand System), proposto por Epstein e Rubinfeld (2002), que simula a fusÃo de 02 (duas) empresas em um mercado oligopolizado. Os Resultados do exercÃcio de simulaÃÃo confirmaram os aumentos esperados nos âpreÃosâ dos segmentos. Este resultado à condizente com a expectativa de que as fusÃes implicam em aumentos de preÃos de mercado e, sem ganhos de eficiÃncia econÃmica, podem impor perdas para os consumidores.
In 2008, the world faced an economic crisis that shook the pillars and reliability in the global banking sector. Banks are structured in a defensive process of its asset protection. In Brazil, the federal government encouraged public banks to provide credit in the market, sought to soften the investment leakage effects and cash repatriation in the restructuring of assets. The key question that is: was no change in Competitiveness Public and Private Banks in Local Brazilian markets after 2000? More than a decade has passed and redid this check to 2010 data, following Bresnahan and Reiss (1991a), and compared with Coelho's work, Pinho and Rezende (2011). Given the high concentration in the banking sector, would behave as a simulation of a merger between the two largest Brazilian public banks? This work is divided into 03 (three) articles. In Article 1, we check to see if there was a change in competitiveness in public and private banks for the decade to 2010. We found significant changes, by changing the qualification of the cost and price-cost margin of the structuring process that makes us infer a change in the composition and strategies of public and private banks in a new competitive view of the sector. Public banks will affect the behavior of private banks in local markets, but the market size requirement for the inclusion of a new competitor was reduced by changing the cost structure and influences of regional effects. And if we consider the market with only a public bank? In Article 2, redid the analysis, considering CAIXA as the only state-owned bank, and found similar results to our revisional analysis 2010, noted more emphasis on regional effects, both in reducing costs to the North as in the negative change in demand shifters for the Southeast, South and Midwest, and virtually no influence of the only public bank - CAIXA in reducing the profits of private banks. In Article 3, we present a fusion of simulation analysis in the Brazilian banking sector. The main objective was to capture the effects of the merger between Banco do Brazil and CAIXA in 12 (twelve) segments most significant portfolio in the market. The results of the post-merger balance were obtained by PCAIDS model (Proportionality-Calibrated Almost Ideal Demand System), proposed by Epstein and Rubinfeld (2002), which simulates the merger of 02 (two) companies in an oligopoly market. The results of the simulation exercise confirmed the expected increases in "price" of the segments. This result is consistent with the expectation that mergers entail market price increases and without economic efficiency gains, impose losses to consumers.
Martiniová, Blanka. "Hodnocení ekonomické efektivnosti veřejného investičního projektu." Master's thesis, Vysoké učení technické v Brně. Fakulta stavební, 2014. http://www.nusl.cz/ntk/nusl-227047.
Full textAsp, Annica. "Man har sjungit digitaliseringens lov. : En explorativ studie hur ledning i kommunal sektor beaktar anställdas arbetsmiljö vid implementering av digitala system." Thesis, Karlstads universitet, Handelshögskolan (from 2013), 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-78658.
Full textThis Master’s thesis research whether managers in Nacka municipality in Sweden consider their employees’ work environment, when implementing new digital systems. The research is written within the framework of a research project called KomDig. KomDig is an acronym in Swedish for Municipal and Digital. The research aims to increase awareness on the digital work environment. A qualitative method has been conducted, to gain a deeper understanding of how management in the municipal sector considers their employee’s working environment, when implementing new digital technology. Empirical data has been collected from twelve interviews with different managers and security officers at various units and departments within Nacka municipality. Empirical data has also been collected from the municipality´s websites, reports and governments documentation. The first three interviews were conducted through physical meetings, and the last nine where conducted through video calls like Teams or Zoom, due to the restrictions during the Corona pandemic. The theoretical framework evolves around the organizational theory, socio-technical approach as well as implementation theory. These theories have been selected to create an understanding of the importance of an organization’s structure when new digital systems are implemented as well as how new systems are implemented. In order to create an understanding of what is essential to maintain manageability and meaningfulness when work environment is changing, such as increased digitalization, the model KASAM has been utilized. KASAM is used to create a sense of coherence to the change of work environment, The research shows that management takes their employees´ work environment into account when implementing digital systems, however, the result shows that there is differences depending on which units that has been reviewed. There are examples of previous implementations where employees and customers have been negatively affected and where costs have radically increased. The newly introduced departments for digitalization along with new strategies for digitalization indicates that they now are on the right track in the way they are implementing new digital systems. Both management and employees are optimistic to continue the implementation together with the strategy for digitalization the result has created a good understanding for the aspects of importance in future implementations, which is promising for the municipality´s future development. The research also shows that NPM contributed to the municipality’s customer focus, results and effectiveness. It also shows that the municipality follows the trend towards increased digitalization in the public sector, which been advocated by the government.
Kalašová, Hana. "Vliv jednotné sazby daně na efektivnost a spravedlnost." Master's thesis, Vysoká škola ekonomická v Praze, 2013. http://www.nusl.cz/ntk/nusl-197477.
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