Academic literature on the topic 'E-Communication gaps'
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Journal articles on the topic "E-Communication gaps"
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Marino, Vittoria, and Raffaella Montera. "Online Communication and Luxury Heritage Brand towards the E-HBC Matrix." International Journal of Business and Management 14, no. 3 (February 19, 2019): 15. http://dx.doi.org/10.5539/ijbm.v14n3p15.
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Communicating the luxury heritage brand is a new frontier of online communication. This paper intends to evaluate the online communication of the heritage brand in terms of identity traits and management aspects of a corporate group operating in luxury goods, to help fill some gaps in the literature. Using a case study on the LVMH Group, one of the most iconic luxury conglomerates, we selected 35 historic brands, in order to highlight those ambits of heritage that function well and those areas that require improvements on a communication level. Our objective is to identify the types of online communication and relative possibilities of development using the new model of the e-Heritage Brand Communication Matrix. The data is collected by a team of web marketing experts for luxury goods. The results are discussed from an intra- and inter-sectorial perspective.
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Ferrari, Cynthia Mello. "The communication strategic process of e-learning in the Brazilian touristic corporation." Revista Ibero-Americana de Estratégia 5, no. 2 (December 27, 2007): 55–62. http://dx.doi.org/10.5585/ijsm.v5i2.129.
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In this article, it is searched to reflect on the Education in the distance, more specifically in relation to one of these modalities of education: the e-learning, come back toward the tourism. For this, it was looked through a bibliographical revision, to approach relevant aspects, to iden-tify existing gaps that not only justified the relevance of the subject, but also propitiated interest for the opening of ways that will be conducting wires for future quarrels. The questionings considered in this article evidence the necessity of making a deep research on this subject, not only for understanding, but, mainly, for making possible the analysis of the characteristics of the or-ganizational communication process of e-learning applied in the Tourism, besides comparing them with other forms of communication, more used in the traditional corporative qualification of the sector.
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Njeri, Jane Njeri. "Use of E-Government Technologies in Kenyan Foreign Affairs Diplomacy. A Critical Literature Review." Journal of International Relations and Policy 1, no. 1 (November 4, 2022): 24–32. http://dx.doi.org/10.47941/jirp.1107.
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Purpose: Among the communication methods significant to diplomacy is signaling. Signaling in diplomacy is characterized by ambiguity that is deemed creative as well as constructive. The overall objective of this study was to examine use of E-government technologies in Kenyan foreign affairs diplomacy.
Methodology: The paper used a desk study review methodology where relevant empirical literature was reviewed to identify main themes and to extract knowledge gaps.
Findings: This study concluded that that there are several studies that have explored the concept of digital diplomacy at various levels of analysis especially in the developed countries. Nonetheless, there were several gaps identified when it came to examining the concept of digital diplomacy in developing countries particularly those in the African continent. Diplomatic communication was noted to have transitioned as communication did. Some of the notable communication technologies that have influenced diplomatic communication included the telegraph, air mail, radio, television, telephone and modern-day information communication technologies.
Unique Contribution to Theory, Policy and Practice: This study recommended that in addition to the efforts of further equipping the ministry with high tech digital equipment’s, the Ministry of Foreign Affairs and International Trade needs to consider that digital resources toolkits should be matched with the needs of digital diplomacy. This is because certain pieces of technology are best suited in pursuant of identified foreign policy objectives. Moreover, procuring of digital resources should be matched with extensive training of the staff on how they can utilize them to achieve maximum benefits.
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Andersen, Kim Normann, Jeppe Agger Nielsen, and Soonhee Kim. "Use, cost, and digital divide in online public health care: lessons from Denmark." Transforming Government: People, Process and Policy 13, no. 2 (May 20, 2019): 197–211. http://dx.doi.org/10.1108/tg-06-2018-0041.
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Purpose The purpose of this paper is to enhance the knowledge about the use of online communication between patients and health-care professionals in public health care. The study explores digital divide gaps and the impacts of online communication on the overall costs of health care. Design/methodology/approach This study focuses on online health care in Denmark. The authors rely on population data from 3,500 e-visits (e-mail consultations) between patients and general practitioners (GPs) from 2009 to 2015. Additionally, they include survey data on the use of the internet to search for health-related information. Findings The analysis of the Danish data reveals a rapid uptake in the use of the internet to search for health-related information and a three-fold increase in e-visits from 2009 to 2015. The results show that the digital divide gaps exist also in the online health-care communication. Further, the study findings suggest that enforced supply of online communication between GPs and patients does not alleviate the costs. Rather, the number of visits to GPs has not been decreased significantly and health-care costs showing a marginal increase. Research limitations/implications Further data should be collected and analyzed to explore the impacts of other institutional factors and population cohort on the digital divide and healthcare costs. Also, it is difficult to estimate whether the increased use of online health care in the long run lead to lowering overall health-care costs. While the internal validity of the study is high due to the use of population data, the external validity is lower as the study results are based on the data collected in Denmark only. Practical implications The study offers important input for practice. First, leaders in government might reconsider how they can control the health-care costs when opening online channels for communication between patients and doctors. Second, concerns about digital divide issues remains, but the study suggests that the uptake of e-visits does not widen the socio-economic, gender or age gaps. For health policy concern, this is encouraging news to lead to an increasing push of online communication. Social implications The dynamics of online health-care communication may lead to mixed results and unexpected impacts on overall health-care costs. Originality/value The paper offers new insights in the impacts of mandatory supply of digital services. The Danish push-strategy has led to an enforced supply of e-visits and a rapid growing use of the online health care without widening digital divide but at the risk of potential increasing the overall costs.
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Amritesh, Subhas C. Misra, and Jayanta Chatterjee. "Applying Gap Model for Bringing Effectiveness to e-Government Services." International Journal of Electronic Government Research 9, no. 3 (July 2013): 43–57. http://dx.doi.org/10.4018/jegr.2013070103.
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Taking the means-ends approach to e-governance service quality the authors adopt the Parasuraman’s ‘Gap Model’ to evaluate the antecedents of service performance in an Indian context of government-to-citizen (G2C) service deployment under the national e-governance plan (NeGP) of India. This e-governance initiative in India has been implemented at multiple tiers of the government that integrates administration and service processes at different levels that includes center, state, district, block, and further to the lowest level of governance unit (Panchayat). The authors acknowledge five levels of potential service discrepancies across the service delivery chain, from designing the service policy to achieving citizen satisfaction. These are service conceptualization, service design, service capacity, service offering, and service consumption. Corresponding to these discrepancies, the authors explain six types of potential gaps in e-governance G2C service context: Assessment Gap, Design Gap, Capacity Gap, External Communication Gap, Delivery Gap, and Service Gap. Preliminary strategies to close these gaps are also proposed.
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Bilyk, Viktoriia, Iryna Shcherbak, Tamara Otroshko, Roksolyana Shvay, and Svitlana Heiko. "Information and communication technologies used at HEI during training of teachers of institutions of professional education." Laplage em Revista 6, Extra-B (December 24, 2020): 12–24. http://dx.doi.org/10.24115/s2446-622020206extra-b585p.12-24.
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This research aimed to identify the basic problems and gaps in the process of introducing information and communication systems and technologies in institutions of higher professional education and to outline the possibilities of their later use as the main component of e-education. Research methods: systematization, generalization, comparative analysis, systems analysis, logical approach, synthesis. Results. Based on the analysis of the results of the introduction of information and communication technologies during the organization of training in higher professional education establishments, the urgency of using information technology training technologies was proven; the advantages and disadvantages of e-learning and distance (distance) education platforms were considered; it was distinguished which technical means of information communication systems and technologies were most effective under the condition of a rational combination of the most recent and traditionally existing means of teaching.
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Wei, Gao, Wang Lin, Wu Yanxiong, Yan Jingdong, and Sadik Yusuf Musse. "The Relationship of Sustainability Communication on Social Media with Banking Consumers’ Loyalty through e-WOM." Sustainability 13, no. 7 (March 31, 2021): 3832. http://dx.doi.org/10.3390/su13073832.
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Prior literature has largely addressed corporate social responsibility (CSR) from outcomes related to organizational themes. However, its importance for achieving consumer-related outcomes is something that has been largely ignored by contemporary researchers. Likewise, how CSR communication through social media can create positive emotions on the part of consumers has to date been under-explored. Hence, the present study aims to fill these gaps by investigating the impact of CSR communication of an organization through social media on consumer loyalty. The study also proposes electronic word of mouth (e-WOM) as a potential mediator between this relationship. The proposed model of the present study was tested in the banking sector of a developing country. The data were collected from a self-administered questionnaire and analyzed through the structural equation modeling technique (SEM). The results of the present study validated that CSR communication of a bank through social media directly and indirectly, through e-WOM, influences consumer loyalty in a positive manner. The results of the present study will be helpful for policymakers to better understand how well-planned CSR communication of an organization on social media can lead towards better consumer-related outcomes such as consumer loyalty and e-WOM.
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M. Baeuo, Mustafa Omar, Nor Zairah Binti Ab. Rahim, and Asma Ali Mosa Alaraibi. "Technology Aspects of E-Government Readiness in Developing Countries: A Review of the Literature." Computer and Information Science 9, no. 4 (September 22, 2016): 1. http://dx.doi.org/10.5539/cis.v9n4p1.
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The rapid global growth of the Internet and information technology has inspired many governments to transform their traditional services into electronic ones. Many governments are now developing, implementing and improving their strategies to transform government services using information and communication technologies (ICTs). E-Government, as it is known, has become a popular focus of government efforts in many developed countries and, more recently, in several developing countries. Further, e-government services have become a significant and active means for interaction among government, citizens and businesses. E-government comprises several dimensions, one of the main ones being e-government readiness. To put technology to effective use, a government must be “ready”. E-government readiness helps a government to measure its stages of readiness, identify its gaps, and then redesign its government strategy. One of the aspects of e- government readiness is that of technological readiness, which plays an important role in implementing an effective and efficient e- government project. This paper explores the gaps in current knowledge relating to the technological aspects of e-government readiness through the conduct of a literature review. In particular, the review focuses on the models and frameworks that have been developed to assess e-government readiness.
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Umar, Umara, Sanam Nayab, Rabia Irfan, Muazzam A. Khan, and Amna Umer. "E-Cardiac Care: A Comprehensive Systematic Literature Review." Sensors 22, no. 20 (October 21, 2022): 8073. http://dx.doi.org/10.3390/s22208073.
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The Internet of Things (IoT) is a complete ecosystem encompassing various communication technologies, sensors, hardware, and software. IoT cutting-edge technologies and Artificial Intelligence (AI) have enhanced the traditional healthcare system considerably. The conventional healthcare system faces many challenges, including avoidable long wait times, high costs, a conventional method of payment, unnecessary long travel to medical centers, and mandatory periodic doctor visits. A Smart healthcare system, Internet of Things (IoT), and AI are arguably the best-suited tailor-made solutions for all the flaws related to traditional healthcare systems. The primary goal of this study is to determine the impact of IoT, AI, various communication technologies, sensor networks, and disease detection/diagnosis in Cardiac healthcare through a systematic analysis of scholarly articles. Hence, a total of 104 fundamental studies are analyzed for the research questions purposefully defined for this systematic study. The review results show that deep learning emerges as a promising technology along with the combination of IoT in the domain of E-Cardiac care with enhanced accuracy and real-time clinical monitoring. This study also pins down the key benefits and significant challenges for E-Cardiology in the domains of IoT and AI. It further identifies the gaps and future research directions related to E-Cardiology, monitoring various Cardiac parameters, and diagnosis patterns.
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Godoy, Sergio, Claudia Labarca, Nicolás Somma, Myrna Gálvez, and Marcos Sepúlveda. "Circumventing Communication Blindspots and Trust Gaps in Technologically-Mediated Corporate Relationships: The Case of Chilean Business-to-Consumer E-Commerce." Journal of theoretical and applied electronic commerce research 10, no. 2 (May 2015): 19–32. http://dx.doi.org/10.4067/s0718-18762015000200003.
Full textDissertations / Theses on the topic "E-Communication gaps"
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Teixeira, Cláudia Maria Francisca. "Inovar é preciso: concepções de inovação em educação dos programas proinfo, enlaces e educar." Universidade do Estado de Santa Catarina, 2010. http://tede.udesc.br/handle/handle/1057.
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To be imported from the world of production and administration, the concept of innovation related to education came steeped in the idea that the advancement of science and technology would determine the economic, social and cultural development. The predominance of Information and Communication Technologies - ICT in the so-called Information and Knowledge Society can unfold into new strategies, new forms of administration, and new perspectives to the educational process. In this research, we intend to investigate concept(s) of educational innovation that permeates the proposals for integrating ICT in education programs like Proinfo from Brazil, Educar from Argentina and Enlaces from Chile by analyzing official documents available at these programs sites and in their Educational Ministries. To achieve the goals we set out to do a literature research related to the field of education studies such as: innovation and educational change, public policies for integrating ICT in the educational environment, and; inclusion and digital gap. We seek to make a documentary analysis of a qualitative nature in order to understand the educational innovation, considering the contexts of its genesis, its insertion and its uniqueness as ongoing processes of public politics in Latin American for ICT integration. Find points of convergence in the proposed integration of ICT, that take different aspects of the concepts of innovation in education and support to warrant such inclusion. We saw that very general conclusion is that innovation on ways of teaching and learning is associated with the introduction of ICT in the class room. As well, the vision of innovation in education as a facilitator of the process of modernization and thus participate in the global economy
Ao ser importado do mundo da produção e da administração, o conceito de inovação relacionado à educação surgiu impregnado da concepção de que os avanços da ciência e da tecnologia determinariam o desenvolvimento econômico, social, cultural e educacional. A predominância das Tecnologias de Informação e Comunicação TIC na denominada Sociedade da Informação e do Conhecimento - SIC pode desdobrarse em novas estratégias, novas formas de administração, e em novos olhares para os processos educativos. Nesta pesquisa, investigamos o(s) conceito(s) de inovação educacional existentes nas propostas para inserção das TIC na educação nos programas Proinfo do Brasil, Educar da Argentina e Enlaces do Chile por meio de análise dos documentos oficiais disponíveis nos sites destes programas e respectivos Ministérios de Educação. Para atingir o os objetivos de pesquisa partimos de levantamento bibliográfico relacionado ao campo de estudos da educação como: inovação e mudança educacional; políticas públicas de inserção das TIC no meio educacional, e; inclusão e brecha digital. Procuramos realizar uma análise documental de cunho qualitativo no intuito de compreender a inovação educacional, considerando os contextos de sua gênese, de sua inserção e suas singularidades como processos decorrentes das políticas públicas latino-americanas de integração das TIC. Encontramos pontos de convergência nas propostas de inserção das TIC, que se apropriam de diferentes aspectos dos conceitos de inovação em educação como suporte para justificarem tal inserção. Vimos que é bem generalizada a conclusão de que a inovação quanto às formas de ensino e aprendizado está associada com a introdução das TIC na sala na aula. Como também, a visão da inovação da educação como facilitadora do processo de modernização e assim participar da globalização da economia
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Gomes, Tomás Nobre Sobrinho Carneiro. "Can SyncSongs bridge the gap to the market?" Master's thesis, 2018. http://hdl.handle.net/10400.14/25553.
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Often, one might not perceive that music artists have intellectual property rights of
songs played in advertisements whether it is on TV, Internet or Radio.
This process is difficult to comply with and given the technological breakthrough,
music artists hire a music publisher (in this dissertation we will be focusing on SyncSongs).
Its ultimate goal is to promote artists and ensure they are paid for the usage of their songs.
Communication and traditional marketing instruments might not be adequate to the
achievement of SyncSongs’ goals given the rights are an intangible asset and belong to a
reduced and quite recent market. Thus, the company’s manager might struggle to understand
the best communication methods to maximize revenues and to strengthen the firm-client
relationships. SyncSongs, the official representative of SONY ATV in Portugal, holds the
largest copyright’s portfolio and a market share of 25,5%, below its main competitor’s
(27,2%).
This thesis tries to analyse the influence of newsletters, souvenirs and events on the
final decision of a song for advertisement. Based on previous studies, through literature
review, and interviews to the most relevant stakeholders in this market segment, one
concludes offering souvenirs on holiday seasons and promotional coupons, planning events
and writing customized newsletters, have an impact on the final decision of a song.Quando ouvimos um anúncio na televisão, na internet, ou um spot de rádio, muitas vezes não temos a noção de que os autores destas músicas têm direitos de propriedade intelectual. Este processo, complicado de controlar, sobretudo com o avanço tecnológico, leva os autores a contratar um music publisher (neste caso, a SyncSongs). A função deste agente é promover os artistas e assegurar que são devidamente pagos. Dado ser um bem intangível, num mercado bastante pequeno e relativamente recente, e atenta ainda a sua especificidade, os instrumentos de comunicação e marketing tradicionais não são os mais adequados para a prossecução do trabalho da SyncSongs. Neste sentido, a manager da empresa sente dificuldades em perceber qual o melhor meio de comunicação para alavancar as suas receitas e fortalecer relações com os clientes. A SyncSongs, representante oficial da SONY ATV em Portugal, detém o maior catálogo de direitos de autor e uma quota de mercado de 25,5%, aquém do seu maior concorrente (com 27,2%). Neste sentido, esta dissertação explica a influência que a newsletter, lembranças e eventos têm na decisão final da escolha da música para um anúncio. Perante este processo dubitativo, e tendo como base estudos anteriores, através de revisão da literatura, e entrevistas feitas aos stakeholders mais influentes do mercado no sentido de obter a sua resposta, é concluído que a oferta de lembranças em épocas festivas e de cupões promocionais, a realização de eventos, e o envio de uma newsletter personalizada tem influência na escolha final das músicas.
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Fogarty, Serina. "Evaluating the potential existence of an environmental legitimacy Gap: an empirical assessment of the Irish meat industry." Master's thesis, 2020. http://hdl.handle.net/10362/107005.
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This paperinvestigates the environmental legitimacy of the Irish meat industry from the perspective of the consumer. Specifically, the focus lies on the new context surrounding the meat industry and uses the legitimacy theoryas a framework to address a possible legitimacy gap regarding the environmental activity of these firms. A quantitative questionnaire of 302consumers revealed 3 clusters based on their meat intake. Each cluster indicates a positive overall opinion of these firms, however, their environmental performance is considered weak and imposes a threat to legitimacy. The findings are examined to reveal implications for these firms on which strategic recommendations are constructed.
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Gariso, Ana Sofia Gameiro. "O potencial transformador da street art e o caso das Galerias Gap e Gau." Master's thesis, 2017. http://hdl.handle.net/10437/9191.
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Orientação: Teresa Silva Mendes FloresHerdeira do graffiti, a street art foi durante muito tempo associada a atos de vandalismo e desrespeito, quer pela propriedade privada, quer pelo espaço público. Atualmente a street art é um fenómeno muito popular e vemos o próprio estado a sancionar ou encomendar murais ou outras intervenções a artistas de street art pelo mundo inteiro. Em Portugal as Câmaras Municipais começaram na última década a encomendar trabalhos para promover as cidades, regular a intervenção espontânea em espaço público e, sobretudo na área metropolitana de lisboa, para desenvolver ações de regeneração urbana em bairros de habitação social. Neste trabalho, observamos a Galeria de Arte Pública em Loures, num destes bairros e a Galeria de Arte Urbana em Lisboa, uma plataforma que envolve diferentes projetos. Pensamos nas galerias de street art como oferta cultural pública, para refletir sobre a relação entre a street art e o poder regulador da distribuição do espaço visual da cidade e tentar perceber se o potencial transformador que torna a street art tão atrativa não é posto em causa por esta relação de proximidade com as instâncias de poder.
Born from graffiti, street art has long been associated with acts of vandalism and disrespect, both for private property and public space. Today street art is a very popular phenomenon and we see the state itself sanctioning or ordering murals or other interventions from street art artists all over the world. In Portugal, in the last decade, the city councils have begun to commission works to promote cities, regulate spontaneous intervention in public space and, especially in the metropolitan area of Lisbon, to develop urban regeneration actions in social housing districts. In this work, we observe ‘Galeria de Arte Pública’ in one of these neighborhoods in Loures, and Lisbon’s ‘Galeria de Arte Urbana’, a platform that involves different projects. From the observations of these two cases, we think about street art galleries as public cultural offer, to think about the relationship between street art and the regulatory power of the distribution of the city's visual space and try to see if the transformative potential that makes street art so attractive is not called into question by this close relation with power instances.
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Alvelos, Miguel Caetano Teixeira. "Potencialização de marcas próprias para diminuir o gap entre awareness e vendas: O caso Becken." Master's thesis, 2021. http://hdl.handle.net/10071/24400.
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As marcas próprias têm-se afirmado como um dos maiores fenómenos nos últimos anos, resultando no surgimento de várias marcas com o objetivo de concorrem com os grandes players do mercado. Desta forma, as marcas são um ativo estratégico para as organizações, sendo necessário gerir e avaliar estes ativos. No entanto, as marcas próprias, são pouco comunicadas o que resulta na associação a produtos de baixa qualidade ou a “produtos de entrada”. Muitas destas marcas sofrem pelas lacunas relacionais que têm, que dificulta a comunicação com potenciais clientes e retenção da marca na mente dos mesmos. Por esta razão, e sabendo do potencial dos produtos de marca própria no mercado, as organizações procuram mudar este paradigma, fazendo avultados investimentos para “revolucionarem” as suas marcas e a forma como comunicam. O objetivo principal é o de criarem notoriedade e garantirem um awareness positivo. Neste trabalho, o objetivo principal será o de abordar o tema das marcas próprias com foco na marca Becken, uma marca que tem um enorme volume de vendas, mas uma fraca taxa de retenção da marca junto dos seus clientes. O objetivo passa por encontrar formas inovadoras para executar ativações de marca e garantir que a marca fica retida na mente dos consumidores. Conclui-se que os consumidores atribuem uma grande importância a dimensões como a “Qualidade” e o “Prestígio” das marcas. No caso da Becken, falta-lhe o fator prestígio e relacional para garantir um aumento da notoriedade e do sucesso da empresa.Own brands have asserted themselves as one of the biggest phenomena in recent years, resulting in the emergence of several brands to compete with the major players in the market. In this way, brands are a strategic asset for organizations, and it is necessary to manage and evaluate these assets. However, own brands are poorly communicated which results in the association with low quality products or “entry products”. Many of these brands suffer from the relational gaps they have, making it difficult to communicate with potential customers and retain the brand in their minds. For this reason, organizations want to change the paradigm, making large investments to “revolutionize” their brands and the way they communicate. The main objective is to create positive awareness. In this work, the main objective will be to approach the theme of private labels with a focus on Becken, a brand that has a huge sales volume, but a low level of notoriety. The goal is to find innovative ways to activate the brand and ensure that notoriety follows sales. It is concluded that consumers attach great importance to dimensions such as "Quality" and "Prestige" of brands. In the case of Becken, it lacks the prestige and relational factor to guarantee an increase in the company's notoriety and success.
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Shotropa, Alina. "EDP : overcoming market and bonding barriers in a liberalized context." Master's thesis, 2017. http://hdl.handle.net/10400.14/22638.
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Being free does not always carry the meaning of granted security, especially in the context of market competition. This means that companies must keep up with the constant market changes and be updated with a more and more demanding consumer, in order to succeed in a liberalized market. Key factors have been shown to account for a company’s success in a competitive market, such as a strong marketing strategy, brand awareness and consumers that are loyal to the brand.
This case study draws an example of a company – EDP –, that opened its doors for other players to enter the new liberalized energy market in Portugal and is still succeeding as market leader in several segments. The focus lies on the key changes defined in the marketing and branding strategies, and on the discovery of other factors that accounted for such continuous success. Exploratory interviews were run to gather relevant information about the company and an online survey in order to understand consumers’ perception of the changes in the market, the brand itself and their relationship with EDP.
The results of the research reinforce the importance of a strong marketing strategy, the ability of being flexible in order to adapt to the market changes and, also, the power of maintaining a strong bond with consumers, based on a trust relationship built over 40 years of history.Ser livre nem sempre significa estar seguro, especialmente no contexto de competitividade de mercado. Isto significa que as empresas devem ter a capacidade de acompanhar as constantes mudanças do mercado para responder a um consumidor que é cada vez mais exigente. Um conjunto de fatores-chave tem-se mostrado crucial para o sucesso num mercado competitivo, tal como uma forte estratégia de marketing, reconhecimento da marca e consumidores leais à marca. O estudo de caso relata um exemplo de uma empresa – EDP –, que viu abrir as suas portas a outros competidores no novo mercado de energia liberalizado em Portugal e, ainda assim, conseguir liderar em vários segmentos do mercado. O caso foca-se nas mudanças essenciais na estratégia de marketing e de marca, e na descoberta de outros fatores que contribuíram para tal sucesso. Foram realizadas entrevistas exploratórias para adquirir informação sobre a empresa e um inquérito online para estudar a perceção dos consumidores relativamente às mudanças que ocorreram no mercado português de energia, na própria marca e na relação desta com os consumidores. Os resultados da pesquisa sublinham a importância de uma forte estratégia de marketing, da capacidade de a empresa ser flexível para se conseguir adaptar às mudanças do mercado e, ainda, o poder de preservar uma leal e forte ligação com os clientes, baseado numa relação de confiança construída ao longo de 40 anos de história.
Books on the topic "E-Communication gaps"
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Ltd, ICON Group. D & E COMMUNICATIONS, INC.: International Competitive Benchmarks and Financial Gap Analysis (Financial Performance Series). 2nd ed. Icon Group International, 2000.
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Ltd, ICON Group. D & E COMMUNICATIONS, INC.: Labor Productivity Benchmarks and International Gap Analysis (Labor Productivity Series). 2nd ed. Icon Group International, 2000.
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Susan, Goldberg, Canadian Institute for Health Information., and Canadian Population Health Initiative, eds. You say "to-may-to(e)" and I say "to-mah-to(e)": Bridging the communications gap between researchers and policy-makers : CPHI report on moving from research to policy : improving the health of Canada's youth : a workshop held in Toronto, Ontario, February 19 and 20, 2004. [Ottawa]: Canadian Population Health Initiative, 2004.
Find full textBook chapters on the topic "E-Communication gaps"
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Benfica, Rui, Judith Chambers, Jawoo Koo, Alejandro Nin-Pratt, José Falck-Zepeda, Gert-Jan Stads, and Channing Arndt. "Food System Innovations and Digital Technologies to Foster Productivity Growth and Rural Transformation." In Science and Innovations for Food Systems Transformation, 421–37. Cham: Springer International Publishing, 2023. http://dx.doi.org/10.1007/978-3-031-15703-5_22.
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AbstractThis chapter looks at food system innovations and digital technologies as important drivers of productivity growth and improved food and nutrition security. The analysis emphasizes a mix of research feasibility and technology-enabling policy factors necessary to realize pro-poor benefits. Given their transformative potential and the urgency of developing the enabling R&D and policy trajectories required for impact, we highlight genome editing bio-innovations, specifically CRISPR-Cas9, to address sustainable agricultural growth; and digital technologies, including remote sensing, connected sensors, artificial intelligence, digital advisory services, digital financial services, and e-commerce, to help guide the operations and decision-making of farmers, traders, and policymakers in agricultural value chains.The analysis points to the need to close critical gaps in R&D investments, capabilities, and enabling policies and regulations to accelerate the scaling and adoption of innovations. At the global level, the engagement of low- and middle-income countries (LMICs) with global players should be facilitated to strengthen intellectual property (IP) access and the management of innovations; and North–South, South–South, and triangular cooperation should be promoted to strengthen LMICs’ regulatory capabilities. At the national level, countries need to invest in science-based participatory approaches to identify and adapt technologies to local conditions; close regulatory gaps through evidence-based frameworks that enable the rapid development, deployment, and safe use of innovations; close institutional and human capacity gaps by addressing limitations in institutional capacities and coordination, while training a new generation of scientists with the skills needed to develop and deliver innovations; develop an understanding of political economy factors for a nuanced knowledge of actors’ agendas to better inform communications and address technology hesitancy; close digital infrastructure gaps in rural areas by promoting simultaneous investments in digital infrastructure and electrification, reducing data costs, and improving digital literacy; and develop sustainable business models for digital service providers to help them achieve profitability, interoperability, and scale to reach a sustainable critical mass, and thus facilitate the adoption of food system innovations.
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Cunha, Carlos, and Filipa Seiceira. "Information and Communication Technologies, Citizens, and Parliament in Portugal: The Continued E-Democracy Gap and Lessons from the Obama Experience." In Policy Implications of Virtual Work, 165–97. Cham: Springer International Publishing, 2017. http://dx.doi.org/10.1007/978-3-319-52057-5_7.
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Zakaria, Norhayati. "Managing Intercultural Communication Differences in E-Collaboration." In E-Collaboration, 1258–66. IGI Global, 2009. http://dx.doi.org/10.4018/978-1-60566-652-5.ch095.
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This article will be organized as follows: in the first section, I will introduce the phenomenon of globally distributed collaboration, or what I term e-collaboration, to point out the significance of a new working structure—global virtual teams. Next, I will present the research gaps that are identified between cross-cultural management, intercultural communication, and CMC to provide concrete background to the phenomenon. Third, I will highlight the potential cultural impacts on e-collaboration. Fourth, I will provide a conceptual framework of building intercultural communication competencies, with suggestions on how to manage the cultural differences in global virtual teams. Finally, I will conclude the article by providing some managerial and theoretical implications of e-collaboration.
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Amritesh, Subhas C. Misra, and Jayanta Chatterjee. "Applying Gap Model for Bringing Effectiveness to e-Government Services." In Public Affairs and Administration, 1292–306. IGI Global, 2015. http://dx.doi.org/10.4018/978-1-4666-8358-7.ch063.
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Taking the means-ends approach to e-governance service quality the authors adopt the Parasuraman's ‘Gap Model' to evaluate the antecedents of service performance in an Indian context of government-to-citizen (G2C) service deployment under the national e-governance plan (NeGP) of India. This e-governance initiative in India has been implemented at multiple tiers of the government that integrates administration and service processes at different levels that includes center, state, district, block, and further to the lowest level of governance unit (Panchayat). The authors acknowledge five levels of potential service discrepancies across the service delivery chain, from designing the service policy to achieving citizen satisfaction. These are service conceptualization, service design, service capacity, service offering, and service consumption. Corresponding to these discrepancies, the authors explain six types of potential gaps in e-governance G2C service context: Assessment Gap, Design Gap, Capacity Gap, External Communication Gap, Delivery Gap, and Service Gap. Preliminary strategies to close these gaps are also proposed.
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Muñoz, Laura Alcaide, and Manuel Pedro Rodríguez Bolívar. "Comparing E-Government Research in Developed vs. Emerging Economies." In Advances in Electronic Government, Digital Divide, and Regional Development, 1–24. IGI Global, 2013. http://dx.doi.org/10.4018/978-1-4666-3691-0.ch001.
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Many countries have implemented changes in public sector management models based on the strategic and intensive use of new information and communication technologies. However, most research has focused on developed countries, with the area of emerging economies being neglected. This chapter offers a framework to help public administrators and researchers evaluate the field of e-Government research in emerging economies, identifying research gaps and possibilities for improvement in the context of e-government research in developing countries. The findings reveal the existence of various research gaps and highlight areas that should be addressed in future research, especially in developing countries. Indeed, the research approach to e-government remains immature, focusing on particular cases or dimensions, while little has been done to produce theories or models to clarify and explain the political processes of e-government.
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Muñoz, Laura Alcaide, and Manuel Pedro Rodríguez Bolívar. "Comparing E-Government Research in Developed vs. Emerging Economies." In Public Affairs and Administration, 1093–114. IGI Global, 2015. http://dx.doi.org/10.4018/978-1-4666-8358-7.ch053.
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Many countries have implemented changes in public sector management models based on the strategic and intensive use of new information and communication technologies. However, most research has focused on developed countries, with the area of emerging economies being neglected. This chapter offers a framework to help public administrators and researchers evaluate the field of e-Government research in emerging economies, identifying research gaps and possibilities for improvement in the context of e-government research in developing countries. The findings reveal the existence of various research gaps and highlight areas that should be addressed in future research, especially in developing countries. Indeed, the research approach to e-government remains immature, focusing on particular cases or dimensions, while little has been done to produce theories or models to clarify and explain the political processes of e-government.
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Molina, María de Miguel, and Carlos Ripoll Soler. "Marketing E-Government to Citizens." In From Government to E-Governance, 75–92. IGI Global, 2013. http://dx.doi.org/10.4018/978-1-4666-1909-8.ch006.
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This chapter explores the different literature that analyses the application of marketing strategies in e-Government to help government managers promote citizen communication and participation. On occasion, the application of marketing strategies to encourage citizens to use G2C (Government to Citizen) tools is poor. Providing citizens with information is the first step whilst the final step of governments should be to reach citizen participation in decisions. To achieve this final step, governments will need to carry out a network analysis in order to find out more about their citizens and their needs. They will then need to communicate effectively how they can cover these needs through e-Government. Based on several experiences, the authors aim to study the gaps that governments at any administrative level should cover to enhance their communication with citizens and so increase the use of e-Government. In this chapter, the authors propose the use of Web 2.0 tools as a new way of communication.
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Virkar, Shefali. "Ecologies of Information and Communication Technology Platform Design for E-Government Service Provision." In Open Government, 830–61. IGI Global, 2020. http://dx.doi.org/10.4018/978-1-5225-9860-2.ch039.
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This research chapter, through the presentation of an empirical case study surrounding the implementation and use of an electronic property tax collection system in Bangalore (India), developed between 1998 and 2008, critically examines both the role of Information and Communication Technologies (ICTs) in governmental reform processes and the contribution of such technologies to the deeper understanding of the social dynamics shaping e-government projects used to reform public sector institutions. Drawing on the theoretical perspectives of the ‘Ecology of Games' and ‘Design-Actuality Gaps', both of which recognise the importance of a multitude of diverse motives and individualistic behaviour as key factors influencing organisational reform and institutional change, the chapter contributes not just to an understanding of the role of ICTs in public administration reform, but also towards that emerging body of research which is critical of managerial rationalism for an organization as a whole, and is sensitive to an ecology of actors and their various motivations operating within the symbiotic organisation.
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Virkar, Shefali. "Ecologies of Information and Communication Technology Platform Design for e-Government Service Provision." In Cultural, Behavioral, and Social Considerations in Electronic Collaboration, 37–68. IGI Global, 2016. http://dx.doi.org/10.4018/978-1-4666-9556-6.ch003.
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This research chapter, through the presentation of an empirical case study surrounding the implementation and use of an electronic property tax collection system in Bangalore (India), developed between 1998 and 2008, critically examines both the role of Information and Communication Technologies (ICTs) in governmental reform processes and the contribution of such technologies to the deeper understanding of the social dynamics shaping e-government projects used to reform public sector institutions. Drawing on the theoretical perspectives of the ‘Ecology of Games' and ‘Design-Actuality Gaps', both of which recognise the importance of a multitude of diverse motives and individualistic behaviour as key factors influencing organisational reform and institutional change, the chapter contributes not just to an understanding of the role of ICTs in public administration reform, but also towards that emerging body of research which is critical of managerial rationalism for an organization as a whole, and is sensitive to an ecology of actors and their various motivations operating within the symbiotic organisation.
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Shepherdson, Cuthbert, Albert Wee Kwan Tan, and Van Nam Tran. "Developing an E-Government Roadmap for Developing Countries." In Strategic Information Technology and Portfolio Management, 170–86. IGI Global, 2009. http://dx.doi.org/10.4018/978-1-59904-687-7.ch009.
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Developing countries, opting to pursue services-oriented economies, have invested in information and communication technologies (ICT) to enhance their competitiveness in the global environment. This has called for improved management in both public and private sectors and as a consequence governments, some of which have undertaken public sector reform, now seem ready to embrace e-Government. However, experience even in developed countries has shown that incorporating e-Government practices is not a sure means of attaining desired goals. This paper examines the position of Vietnam, as it becomes a member of WTO in implementing E-Government. Some E-Government initiatives taken are identified and an IT roadmap is recommended as a means of achieving a successful transformation. This roadmap emphasizes a holistic approach to analyze existing performance gaps and identify E-Government opportunities for Vietnam.
Conference papers on the topic "E-Communication gaps"
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Camargo, Edmar, James Schellenberg, Lani Bui, and Nicholas Estella. "Power GaAs MMICs for E-band communications applications." In 2014 IEEE/MTT-S International Microwave Symposium - MTT 2014. IEEE, 2014. http://dx.doi.org/10.1109/mwsym.2014.6848537.
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Hay, Ruth Kathleen. "Effective Employee Communications for HS&E Campaigns." In SPE International Conference on Health, Safety, and Environment in Oil and Gas Exploration and Production. Society of Petroleum Engineers, 2008. http://dx.doi.org/10.2118/111779-ms.
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Powell, Jeff, Mark Moore, Paul Munday, Robin Sloan, Chris Duff, and Paul Rice. "Transmit and receive amplifiers for e-band communications systems using GaAs pHEMT technology." In 2012 Workshop on Integrated Nonlinear Microwave and Millimetre-Wave Circuits (INMMIC). IEEE, 2012. http://dx.doi.org/10.1109/inmmic.2012.6331937.
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Morita, Yasuhiro, Shuya Kishimoto, Masaharu Ito, Keiichi Motoi, and Kazuaki Kunihiro. "A Low-Spurious E-Band GaAs MMIC Frequency Converter for Over-Gbps Wireless Communication." In 2013 IEEE Compound Semiconductor Integrated Circuit Symposium (CSICS). IEEE, 2013. http://dx.doi.org/10.1109/csics.2013.6659202.
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Takahashi, Naoki, Yuri Hamada, and Hiroko Shoji. "Analysis of an actors’ emotions and audience's impression of facial expression." In 13th International Conference on Applied Human Factors and Ergonomics (AHFE 2022). AHFE International, 2022. http://dx.doi.org/10.54941/ahfe1001774.
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1. IntroductionNon-verbal information is very important in all communication. According to Mehrabian’s study, the facial has 55%, the vocal has 38% and the verbal has 8% of information people receive. Technologies of computer-mediated communication promoted communication that does not need face-to-face (e.g. e-mail). Recently, however, a video communication system that enables us to have conversations looking at each other’s faces is spreading. Understanding impressions conveyed by facial expressions is getting more important again.Our purpose is to examine whether a facial expression can convey his/her emotion to a person. In the experiment, subjects evaluated their impression of images of facial expression. We compared the evaluation with another evaluation by the actor who create the facial expressions.2. MethodsIn the experiment, we made images of the actor’s face corresponding to some emotional keyword and showed subjects as audiences. The actor is one female volunteer in her 20s. Audiences are fifteen male and fifteen female volunteers in their 20s. Fifteen audiences were acquainted with the actor and the rest of them looked at her for the first time in this experiment.Actors instructed to create facial expressions of eight emotions, “surprising,” “frustrating,” “exciting,” “guarding,” “relaxing,” “angry,” “fear,” and “boring.” Stimulus images were bust shots (photographs of the upper body than her bust) of the actor creating facial expression. After the photography, she was instructed to evaluate her own emotions in the images by two Likert scales of eleven points from unpleasure (0) to pleasure (10) and from deactivated (0) to activated (10). Similarly, audiences evaluated her emotion after looking at images on the same two scales. All questionnaires were formed by Google form and conducted via the online survey.In analysis, we assumed that differences of evaluations of the actor and audiences are indicating gaps of emotions the actor expressed and the audiences felt. we examined the significance of the difference using a two-sided t-test (significance level = 0.05) to investigate the degree of the gap.3. Results and discussionEvaluations by actor’s self (N=1) and by audiences (averages of N=30) are generally similar, but there are significant differences (p<0.05) in frustrating, guarding, relaxing, angry, comfortable, fear, and boring in valence and all emotions in arousal. These results show that the actor’s emotion conveyed to audiences roughly, but the degree of the actor’s emotion was not impressed on audiences accurately.We assumed emotional plane which consists of two axes of valence and arousal using Russel’s circumplex model as a reference and calculated distances of the actor’s emotion point and audiences’ impression point on the plane to compare the difference by sex and acquaintance. Male audiences could evaluate relatively close to the actor’s emotion with female audiences, but a significant difference among sex (p>0.05) was not found in any images. On the other hand, acquainted audiences could evaluate relatively close to the actor’s emotion with unacquainted audiences, and there are significant differences among acquaintance in frustration (p=0.029), angry (p=0.029), and comfortable (p=0.040).
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Oliveira, Roberta Bastos de, and Michele Tereza Marques Carvalho. "Levantamento das startups em construção civil no Brasil." In XI SIMPÓSIO BRASILEIRO DE GESTÃO E ECONOMIA DA CONSTRUÇÃO. Antac, 2021. http://dx.doi.org/10.46421/sibragec.v11i00.85.
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The lack of innovation in construction is often pointed out as the main factor for its unimpressivedevelopment. Some factors can be considered responsible as the difficulty of changing the mentality of theprofessionals and the implementation of new practices, besides the lack of investment and incentive.Startups make up the innovation ecosystem and then emerge as a way of filling some gaps found in theexperience. This article aims to show how is the national scenario regarding the development of startupsin construction, construtechs, in the last two years, as well as the existing incentive policies. Themethodology used was the online search for keywords besides a systematic exploration of the sources forfeeding the database and then a comparison of the results obtained with international publications fromWeb of Science regarding the impact and necessity of innovations in the construction. Some breaks weredetected in the bases consulted, evidencing the lack of communication between the academy and theexperience, and the non-propagation of the growth that the country apparently presented. As acontribution, this article was able to identify existing gaps and how startups can and should be exploredand disseminated for the progress of construction in Brazil.
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Coragem Ballejo, Clarissa, Lori Viali, and María Magdalena Gea. "Development and Evaluation of Statistical Literacy: A Proposal With 6th Year Elementary Students." In Bridging the Gap: Empowering and Educating Today’s Learners in Statistics. International Association for Statistical Education, 2022. http://dx.doi.org/10.52041/iase.icots11.t2d2.
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This article analyzes the statistical literacy from a practice carried out with 6th year elementary school students (11-12 years). The approach of the study is qualitative, but the analyzes are also based on quantitative data. Through the project "Meu Amigo," students from a school in Porto Alegre, Brazil interviewed their friends to collect data and build information about these classmates. Thus, they experienced the stages of statistical investigation, from the collection of data, through the organization, analysis and communication of the results. For the analysis of the information, a model of evaluation by headings was developed, organized in components and indicators. It was found that the indicators related to graphic and textual representations achieved better scores. However, the results relating to the tables showed less than the desired results. Este artigo analisa o letramento estatístico a partir de uma prática realizada com estudantes do 6º ano do Ensino Fundamental (11–12 anos). A abordagem do estudo é qualitativa, mas as análises se apoiam, também, em dados quantitativos. Por meio do projeto “Meu Amigo,” os discentes de uma escola de Porto Alegre – Brasil entrevistaram seus amigos para coletarem dados e construírem informações sobre esses colegas. Assim, vivenciaram as etapas da investigação estatística, desde a coleta de dados, passando pela organização, análise e comunicação dos resultados. Para a análise das informações, elaborou-se um modelo de avaliação por rubricas, organizado em componentes e indicadores. Constatou-se que os indicadores relacionados às representações gráficas e textuais alcançaram melhores pontuações. Já os relativos às tabelas revelaram resultados aquém do desejado.
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Gómez-Blancarte, Ana Luisa, and José Guadalupe Rivera-Pérez. "Challenges Faced by University Professors While Teaching Statistics Online During the COVID-19 Pandemic." In Bridging the Gap: Empowering and Educating Today’s Learners in Statistics. International Association for Statistical Education, 2022. http://dx.doi.org/10.52041/iase.icots11.t9c2.
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This study explores the numerous challenges that university professors have faced in teaching statistics courses online during the COVID-19 pandemic. It is part of a broader research project that explores characteristics of statistics teaching in university education. For this research, we designed a questionnaire that was answered by 750 statistics professors from 420 Mexican universities. The challenges they faced involve: (a) the use of information and communications technology; (b) technological tools for teaching statistics; (c) data; (d) the online learning environment; (e) students' knowledge; (f) statistical projects; (g) curricula; (h) attitudes; (i) the application of statistics; (j) the professors’ pedagogical content; (k) assessment; and (l) financial resources. Results provide us with a broad picture of the many challenges involved in teaching statistics online.
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Balzarini, Monica, Cecilia Bruno, Teresa Boca, Franca Giannini Kurina, Pablo Paccioretti, Adriana Pérez, and Silvia Sühring. "Building Ties Between Young Researchers and Statistical Experts: An Ibero-American Experience of Collaborative Data Analysis." In Bridging the Gap: Empowering and Educating Today’s Learners in Statistics. International Association for Statistical Education, 2022. http://dx.doi.org/10.52041/iase.icots11.t1e3.
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To strengthen statistical training at the postgraduate level, we proposed open webinars of collaborative data analysis between doctoral theses and biometrics specialists from Ibero-America. The webinars were promoted by the International Society of Biometrics. The objective of this work is to evaluate these workshops and interdisciplinary approach as a teaching/learning strategy for planning and implementing statistical analysis of data in biosciences. In each webinar, three researchers publicly presented their research problem to biometrics who promoted public debate on the advantages/limitations of analytical alternatives for the treatment of data from doctoral research, tutored the implementation of the analysis, and finally the effective communication of statistical results. The proposed model promoted the acquisition of concepts and methods of data analysis from practice and participatory reflection. Para fortalecer la formación en estadística en el nivel de posgrado, propusimos webinarios abiertos de análisis de datos colaborativo entre tesistas doctorales y especialistas en biometría de Iberoamérica. Los webinarios fueron promovidos por la Sociedad Internacional de Biometría. El objetivo de este trabajo es evaluar estos webinarios llevados a cabo con modalidad de taller y abordaje interdisciplinario como estrategia de enseñanza/aprendizaje de la planificación e implementación de análisis estadístico de datos en biociencias. En cada webinario, tres tesistas presentaron públicamente su problema de investigación a biometristas quienes promovieron el debate público sobre ventajas/limitaciones de alternativas analíticas para el tratamiento de los datos provenientes de investigaciones doctorales, tutoraron la implementación del análisis y finalmente la comunicación efectiva de los resultados estadísticos. El modelo propuesto promovió la adquisición de conceptos y métodos del análisis de datos desde la práctica y la reflexión participativa.
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Parishev, Aleksandar, Goran Hristovski, Petar Jolakoski, and Viktor Stojkoski. "E-COMMERCE IMPACT ON ECONOMIC GROWTH." In Economic and Business Trends Shaping the Future. Ss Cyril and Methodius University, Faculty of Economics-Skopje, 2020. http://dx.doi.org/10.47063/ebtsf.2020.0017.
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Ever since the dawn of merchanting, traders have sought ways to ease the cost of transactions. The recent growth of information and communication technology provided a wide range of solutions for international and national transactions by introducing ecommerce. As a result of this development, e-commerce recently emerged as a dominant transaction activity with a significant impact on the national economies. In recent years the potential of e-commerce has been widely discussed, with a particular focus on its effects on greater economic welfare and prosperity. Yet, despite an abundance of studies that have been done on investigating the role of e-commerce in an economy, a thorough and detailed econometric examination on its impact is still an underexplored avenue. This paper attempts to bridge this gap by investigating the impact of volume of online transactions (e-commerce) and gross capital formation on economic growth, using panel data on 31 European countries covering a 16 years’ period. The empirical panel data model is estimated by employing the Generalized Method of Moments. The main findings from the study show that e-commerce and gross capital formation have positive and significant effects on GDP per capita based on purchasing power parity, with e-commerce having a weaker development-enhancing effect in comparison to gross capital formation. In addition, this paper proposes a fruitful discussion on how to provide balance between the growth of e-commerce, the focus on improving other aspects and generating optimal economic welfare and prosperity. Our paper ends with directions for future research.
Reports on the topic "E-Communication gaps"
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Occhiali, Giovanni, Doris Akol, and Philip M. Kargbo. ICT and Tax Administration in Sub-Saharan Africa: Adopting ITAS in Uganda and Sierra Leone. Institute of Development Studies, October 2022. http://dx.doi.org/10.19088/ictd.2022.014.
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The adoption of information and communication technologies (ICTs) in the public sector, including for tax administration, has been hailed as potentially transformational over the last few decades. Its impact has been less far-reaching than imagined. A literature examining the determinants of – and obstacles to – ICT adoption arose as a result, almost exclusively focusing on the experience of high-income countries. However, understanding the experience of adoption in low-income countries is equally important, especially given the potential role that ICTs can play in tackling various development issues, including increasing mobilisation of domestic revenue. To help fill this gap, we present two in-depth case studies of the process of adopting an integrated tax administration system (ITAS) in Uganda and Sierra Leone, based on a series of semi-structured interviews with members of the respective revenue authorities and ministries of finance. Our analysis shows that many of the factors that facilitate and impede the adoption process are the same as those identified in high-income countries. However, we also identify some factors that are more likely to be relevant for low-income countries. These include the impact of the timeline for disbursing donor funding, the processes donors require to be used for procurement, and the quality of legacy data to be migrated into the new system. The need to embark on change management and re-engineering business processes was also recognised more fully than might have been expected in countries with relatively little prior experience in e-government services.