Relevant bibliographies by topics / DIGITAL PAYMENT QUESTIONAR

Contents

  1. Journal articles
  2. Dissertations / Theses
  3. Books
  4. Book chapters
  5. Conference papers
  6. Reports

Academic literature on the topic 'DIGITAL PAYMENT QUESTIONAR'

Author: Grafiati
Published: 11 September 2023

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Journal articles on the topic "DIGITAL PAYMENT QUESTIONAR"

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Syafira, Fadillah Nur, Ririn Tri Ratnasari, and Shafinar Ismail. "THE EFFECT OF RELIGIOSITY AND TRUST ON INTENTION TO PAY IN ZISWAF COLLECTION THROUGH DIGITAL PAYMENTS." Jurnal Ekonomi dan Bisnis Islam (Journal of Islamic Economics and Business) 6, no. 1 (June 30, 2020): 98. http://dx.doi.org/10.20473/jebis.v6i1.17293.

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The use of digital payment in Indonesia has increased rapidly. The number of users continues to grow every year, making various zakat institutions, infaq, sadaqah, and waqf start innovating to raise funds using a digital payment system. This excellent innovation seems in contrast with the amount of of zakat funds, infaq, waqf, and alms collected; it is still far below the potential number of funds. Many factors influence the intention to pay of the Muslim community in paying zakat, infaq, endowments, and alms. Some factors that need to be investigated are religiosity and trust factor. The aim of this research is to analysis the religiosity and trust factor towards intention to pay zakat, infaq and endowment. Based on that statement, questionnaires will be given to 200 respondents to determine the effect of these factors on the intention to pay of the Muslim community in paying zakat, infaq, endowments, and alms. Using mix methods between quantitative and qualitative, the data is primary from questioner. The result of this study shows that each religiosity and trust has insignificant and significant related to the intention to pay zakat, infaq, endowments, and alms. However, trust as intervening variable could affect religiosity indirectly, regarding its impact towards intention to pay.
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Hendarti, Henny, and Iwan Kurniawan. "Information Technology Investment Strategy Planning: Balance Scorecard Approach." CommIT (Communication and Information Technology) Journal 5, no. 1 (May 31, 2011): 8. http://dx.doi.org/10.21512/commit.v5i1.551.

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Purpose of this research are to prepare the IT investment strategy using Balanced Scorecard approach in the company where the appropriate planning of this IT investment strategy can maximize the competitive benefit in the company, and it also to recommended a strategy of IT investment that can be implemented and measure the rate of return from the IT investment in the company. Research Method used book studies, field studies, and analysis system. Book studies from the books and journal. Field studies done by observation, interview, and questioner, and analysis system done by analyzed the ongoing system in the company. The result from this analysis is a recommendation in investment IT such as sales module, payment module, and report module. Then for the conclusion, this information technology investment planning can be develop to another investment implementation such authorized website of the company and using PDA (Personal Digital Assistant)Index Terms - Planning, Information Technology, Investment, Balance Scorecard
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Dissertations / Theses on the topic "DIGITAL PAYMENT QUESTIONAR"

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BHARTI, AKASH. "PERCEPTION OF PEOPLE TOWARDS MOBILE PAYMENT APPS." Thesis, DELHI TECHNOLOGICAL UNIVERSITY, 2021. http://dspace.dtu.ac.in:8080/jspui/handle/repository/18434.

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Payment Apps or mobile wallet refers to the payment services operated under financial regulation and is performed using a mobile device. The concept of paying using cash, cheque, debit or credit card is off lately becoming outdated. The new payment mechanism which involves payment for a transaction using the mobile wallet or mobile money transfer is gaining momentum. The concept of mobile payment is gradually being accepted and adopted across the globe in different ways. The exclusive first patent defined as ‘Mobile Payment System’ was filed way back in the year 2000. A mobile payment app is an app that consists of your debit and credit card information which helps the users to pay for goods and services digitally or to transfer money to other users using their mobile devices.
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Books on the topic "DIGITAL PAYMENT QUESTIONAR"

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Schrör, Simon, Alexandra Keiner, Ferdinand Müller, and Pablo Schumacher, eds. Entscheidungsträger im Internet. Nomos Verlagsgesellschaft mbH & Co. KG, 2022. http://dx.doi.org/10.5771/9783748934981.

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Social networks, payment services, gaming platforms - they all have sophisticated sets of rules governing the use of their services. Just as complex are the systems with which these private actors enforce their rules. Automated, human or hybrid decision-making structures are designed to provide efficient and equitable rule enforcement. Due to the high relevance of these platforms, current regulatory projects such as the Digital Services Act are attempting to establish clear rules for these private decision-making structures. This anthology gathers empirical and theoretical contributions that explore questions about institutionalization, legitimacy and consequences of this development. With contributions by RAin Dr. Bettina Bacher; Steliyana Doseva; Rita Gsenger, M.A.; Prof. Dr. Dirk Heckmann; Alexandra Keiner, M.A; Christoph König; Dr. Johanne Kübler; Ferdinand Müller; Amelie Röhling; Finn Schädlich; Jan Schillmöller; Prof. Dr. Hanna Schmid-Petri; Simon Schrör, M.A.; Dr. Ben Wagner and Johannes Weil.
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Book chapters on the topic "DIGITAL PAYMENT QUESTIONAR"

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Berndsen, Ron, and Ruth Wandhöfer. "To Centralize or Decentralize: What is the Question? An Application to Digital Payments." In Unimagined Futures – ICT Opportunities and Challenges, 105–18. Cham: Springer International Publishing, 2020. http://dx.doi.org/10.1007/978-3-030-64246-4_9.

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Kuchler, Theresa, and Johannes Stroebel. "Social Interactions, Resilience, and Access to Economic Opportunity: A Research Agenda for the Field of Computational Social Science." In Handbook of Computational Social Science for Policy, 405–19. Cham: Springer International Publishing, 2023. http://dx.doi.org/10.1007/978-3-031-16624-2_21.

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AbstractWe argue that the increasing availability of digital trace data presents substantial opportunities for researchers and policy makers to better understand the importance of social networks and social interactions in fostering economic opportunity and resilience. We review recent research efforts that have studied these questions using data from a wide range of sources, including online social networking platform such as Facebook, call detail record data, and network data from payment systems. We also describe opportunities for expanding these research agendas by using other digital trace data, and discuss various promising paths to increase researcher access to the required data, which is often collected and owned by private corporations.
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Kanojia, Palak, and Madan Lal. "Impact of Trust on Customer Adoption of Digital Payment Systems." In Advances in Finance, Accounting, and Economics, 16–42. IGI Global, 2020. http://dx.doi.org/10.4018/978-1-7998-2398-8.ch002.

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With the government spending huge amounts on making digital payments successful, the reports indicate that the rate of penetration is not as rapid as it is supposed to be. Many third parties are entering into the payment sector with alternative payment systems at retail sector. This study is based on the literature available on the consumer behaviour theory of planned behaviour (TPB). The purpose of the research is to test the relationship between the trust-based factors and the antecedents of the behavioural intention to use electronic payments by the users. Presently, the research question that has been concentrated on is to study the impact of trust on the attitude and intention to use electronic payments in India. The objective of the study is to examine the role of trust in technology adoption model. The findings indicated that trust acts as a significant determinant of consumer adoption of digital payments in India. Therefore, in order to find the answers to the research question, the study has been conducted among the users of electronic payments.
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Tusikov, Natasha. "Revenue Chokepoints." In Chokepoints. University of California Press, 2016. http://dx.doi.org/10.1525/california/9780520291218.003.0003.

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The chapter examines how payment providers (PayPal, Visa and MasterCard) and advertising intermediaries (Google, Yahoo and Microsoft) police websites selling or advertising counterfeit goods through non-legally binding agreements. These agreements essentially institute controversial provisions from the failed Stop Online Piracy Act. Payment and advertising intermediaries withdraw their services from websites selling counterfeit goods (termed ‘infringing websites’), thereby throttling the sites’ revenue. Major payment providers are especially powerful regulators as they can starve sites of revenue by terminating their payment services, which can be difficult to replace given the significant market share controlled by Visa, MasterCard, and PayPal. Macro-intermediaries’ latitude in designating certain content or behavior as ‘inappropriate’ for their platforms raises serious questions about unfair regulatory behavior that may inadvertently – or, more troublingly, deliberating – target lawfully operating sites. The chapter’s case studies examine a U.S. payment-termination program and programs (one in the U.S. and the other in the U.K.) to terminate digital advertising services to infringing sites.
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Hamza, Hichem, and Khoutem Ben Jedidia. "Central Bank Digital Currency and Financial Stability in a Dual Banking System." In Research Anthology on Macroeconomics and the Achievement of Global Stability, 768–87. IGI Global, 2022. http://dx.doi.org/10.4018/978-1-6684-7460-0.ch042.

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The digitization of payment and the development of private digital currencies have constrained central banks to examine the issuance of their own central bank digital currency (CBDC) in order to face the competition of the new peer-to-peer payment system and the decline of cash use. This chapter addresses the topic of CBDC and places the discussion within the context of dual banking intermediation and financial stability. The design of CBDC in term of accessibility, anonymity, interest rate, and payment mechanism depends on the cryptocurrency use and money characteristics regarding the use of cash and deposit. The CBDC Sharia compliant, free of interest or PLS-based, fulfilling money value stability might be a solution. The effects of CBDC on banking intermediation and financial stability depend importantly on the CBDC design and switch significance of banks deposit to CBDC but remain an open question given the pros and cons arguments. In a dual banking system, Islamic banks could limit the disintermediation effect and maintain financial stability under Sharia compliance.
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Hamza, Hichem, and Khoutem Ben Jedidia. "Central Bank Digital Currency and Financial Stability in a Dual Banking System." In Advances in Finance, Accounting, and Economics, 233–52. IGI Global, 2020. http://dx.doi.org/10.4018/978-1-7998-0039-2.ch012.

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The digitization of payment and the development of private digital currencies have constrained central banks to examine the issuance of their own central bank digital currency (CBDC) in order to face the competition of the new peer-to-peer payment system and the decline of cash use. This chapter addresses the topic of CBDC and places the discussion within the context of dual banking intermediation and financial stability. The design of CBDC in term of accessibility, anonymity, interest rate, and payment mechanism depends on the cryptocurrency use and money characteristics regarding the use of cash and deposit. The CBDC Sharia compliant, free of interest or PLS-based, fulfilling money value stability might be a solution. The effects of CBDC on banking intermediation and financial stability depend importantly on the CBDC design and switch significance of banks deposit to CBDC but remain an open question given the pros and cons arguments. In a dual banking system, Islamic banks could limit the disintermediation effect and maintain financial stability under Sharia compliance.
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Romano Jr., Otávio L. C., Bruno R. D. Lucena, Armando Lirio de Souza, and Thiago Poleto. "The Evolution of Community Development Banks Influenced by E-Payment and Its Social Impact on Brazil." In Handbook of Research on Social Impacts of E-Payment and Blockchain Technology, 229–49. IGI Global, 2022. http://dx.doi.org/10.4018/978-1-7998-9035-5.ch013.

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Microcredit involves offering credit in small amounts and at low interest rates to economically disadvantaged populations and those who cannot offer guarantees. The offer of microcredit for solidarity purposes is not aimed at increasing an organization's profits but rather toward local economic development and as an initiative to eradicate poverty. The first community development bank was founded in Brazil in 1998. Such banks offer financial, solidary-based, networked services of an associative nature and are aimed at reorganizing local economies through job and income generation and establishment of a solidarity economy. This chapter presents the following problem question: How has the mobile payment or electronic payment technology impacted the performance of Brazilian solidary digital banks? It also presents guidelines for replicating this model in developing countries.
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Binder, Daniel, and James William Miller. "A Generations' Perspective on Employer Branding in Tourism." In Handbook of Research on Human Capital and People Management in the Tourism Industry, 152–74. IGI Global, 2021. http://dx.doi.org/10.4018/978-1-7998-4318-4.ch008.

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The tourism industry is facing tremendous challenges from labor shortages and a resulting loss of competitiveness. Changing digital environments as well as young people's communication habits and ideas regarding work-life balance are raising human resources related questions, to which currently no answers exist. In light of this issue, this chapter focusses on employer branding as a way to motivate present employees and attract new ones. It includes a discussion of different theories of workplace motivation, followed by a look at payment and further education issues. The so-called Generations Y and Z are investigated in the context of the labor shortage, and the generation concept itself is critically reflected. Furthermore, labor force aspects and working conditions in tourism are examined, with specific evidence from Austria. Finally, the discussion outlines an employer branding strategy as a way to address this problem.
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Levitin, Anany. "One-Move Puzzles with Mathematical Content." In The Mathematics of Various Entertaining Subjects. Princeton University Press, 2015. http://dx.doi.org/10.23943/princeton/9780691164038.003.0002.

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This chapter provides a survey of mathematical puzzles solvable in one move. The types considered are divination puzzles, weighing puzzles, rearrangement puzzles, dissection puzzles, and folding puzzles. The chapter does not include one-question logic puzzles (e.g., Knights and Knaves) or puzzles that can be solved in one move only because of the small size of the puzzle's instance (e.g., making seven payments with links of a seven-link gold chain). Equation puzzles composed of matchsticks or decimal digits have also been excluded. In addition, the survey suggests several research projects related to the included puzzles. The chapter then concludes with answers to the puzzles highlighted in the survey.
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Conference papers on the topic "DIGITAL PAYMENT QUESTIONAR"

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Khando, Khando, M. Sirajul Islam, and Shang Gao. "Factors Shaping the Cashless Payment Ecosystem: Understanding the Role of Participating Actors." In Digital Restructuring and Human (Re)action. University of Maribor Press, 2022. http://dx.doi.org/10.18690/um.fov.4.2022.10.

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Cashless payments have become increasingly popular around the world because of their numerous advantages. More so, the cashless payment adoption has been escalated during the Covid-19 pandemic. However, there is a lack of holistic studies on the adoption and contemporary practices of cashless payments. The purpose of this study is, therefore, to provide a comprehensive understanding by identifying the participating actors and their crucial role in the payment ecosystem. Thus, the paper aims to address two research questions: i) Who are the participating actors in the cashless payment ecosystem? and ii) What are the determinant factors for the actors to adopt the cashless payment ecosystem? Through scoping literature review of 63 articles published in the last seven years (2015-2021), six participating ecosystem actors are identified with their determinant factors. The study contributes towards addressing adoption issues and serves as a basis for future empirical investigation.
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Hsu, Yihung, and Chien-Hsiung Chen. "Usability Study on the User Interface Design of Mobile Payment Applications." In 13th International Conference on Applied Human Factors and Ergonomics (AHFE 2022). AHFE International, 2022. http://dx.doi.org/10.54941/ahfe1001719.

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Human consumption behavior has entered the digital age, and the payment methods have also emerged with different new styles. However, whether the new digital payment user experience meets the user’s expectations is a question worthy of discussion. Three commonly used digital payment applications, i.e., Line Pay, PayPal, and WeChat Pay, were selected for this study. The experimental device was an iPhone X cell phone, and the convenience sampling method was adopted in this study. A total of 34 participants aged 18-28 were invited to take part in the experiment. The experiment recorded the time spent on each task and the results of completing the System Usability Scale (SUS) questionnaire after the task was performed. One-way ANOVA was used to determine the variance, while observational methods were used to observe the operating conditions of the participants. The results of the study were as follows: (1) The balance should be displayed at the first page, and the best way to display it is by "$" plus the amount of money supplemented by text. (2) QR Code payment is suitable for small amounts and quick payment. For large amounts, users should set up the correct payment recipient and follow the steps for more peace of mind. (3) The initial operation of the payment and receipt function should be integrated into a single function button or page, using the same operation mode, but using a different background page color, so that users can easily identify the current operation procedure as payment or receipt. (4) The setting function can be set on the top left of the home page, with the gear icon or avatar as the relevant design. (5) The design of the transaction history function can be combined with the balance display to provide sufficient information for users to operate, and it is not recommended to set the balance inquiry function in more than three pages or steps of the operation procedure. (6) Digital payment platform can integrate with other industry's services to generate more functions. (7) The functions are displayed in blocks, which will increase the operation time for users with no user experience. The results of the study can be used as a reference for digital payment platform and software design industry and designers and researchers
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Kaya, Fadime, Glenda Amaral, Francisco Javier Perez, Marc Makkes, Tina van der Linden, and Jaap Gordijn. "An Ontological Exploration of Central Bank Digital Currency Governance Design." In Digital Restructuring and Human (Re)action. University of Maribor Press, 2022. http://dx.doi.org/10.18690/um.fov.4.2022.19.

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Financial ecosystems and their related transactions are increasingly relying on big tech payment service providers, such as ApplePay and WeChat. By offering these services, transacting in unregulated cryptocurrencies becomes easier. Consequently, big tech companies take a powerful position in the ecosystem, such dominance may be avoided by a decentralized ecosystem, in which decision making power is distributed over several actors. Emergence of several highly unregulated cryptocurrencies and increased reliance on big tech, motivates central banks to investigate alternatives, called Central Bank Digital Currency (CBDC) that can be subject to governance and rules. CBDC is specifically aimed to decrease dependency on largely uncontrolled big tech payment service providers and to limit the growth of unregulated cryptocurrencies. In this paper, we explore the key question of how to design a governance structure, we do that by applying the DECENT ontology and conceptual models to the real world use-case of CBDC.
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Makkonen, Markus, Lauri Frank, and Tiina Kemppainen. "The Effects of Consumer Demographics and Payment Method Preference on Product Return Frequency and Reasons in Online ShoppingEffects of Consumer Demographics and Payment Method Preference on Product Return Frequency and Reasons in Online Shopping." In Digital Support from Crisis to Progressive Change. University of Maribor Press, 2021. http://dx.doi.org/10.18690/978-961-286-485-9.40.

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In online shopping, product returns are very common. In order to reduce them, one must first understand who are making them and why are they being made. In this study, we aim to address these questions by examining product return behaviour from a consumer-centric rather than the more traditional product-centric, retailer-centric, and order-centric perspectives. More specifically, we focus on the effects of four demographic characteristics of consumers (i.e., gender, age, education, and income) as well as their payment method preference on their product return frequency and product return reasons. As the data, we use the responses from 560 Finnish online consumers, which were collected with an online survey and are analysed both quantitatively and qualitatively. We find gender, age, payment method preference, and average online shopping frequency to affect average product return frequency, whereas product return reasons were found to be affected by only gender and average product return frequency.
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Zharikov, Mikhail. "THE MODEL OF THE BRICS' SHARED INTEREST RATE TO CIRCULATE A DIGITAL CURRENCY." In III International Conference Technology & Entrepreneurship in Digital Society. Real Economy Publishing House, 2021. http://dx.doi.org/10.17747/teds-2020-22-27.

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The purpose is to offer an approach to introducing a market interest rate to circulate a digital currency in the BRICS. The topic is time-relevant, since economics today faces difficult challenges posed by questions about price stability, future growth and money market equilibrium. A digital currency is a special issue today due to the outbreak of covid-19, which made many central banks think about contactless means of payment. The author revealed policy tools to circulate a hypothetical digital currency in the BRICS, needed for the pentalateral use. The theoretical significance is to lay the foundation for a model that can be used to set up a virtual regional money market for the BRICS. In practical terms the article recommends a set of policy decisions to overcome the coronavirus crisis of 2020.
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Reports on the topic "DIGITAL PAYMENT QUESTIONAR"

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Amine, Razan, and Fabrizio Santoro. Mandating Digital Tax Tools as a Response to Covid: Evidence from Eswatini, RiB 83. Institute of Development Studies, February 2023. http://dx.doi.org/10.19088/ictd.2023.007.

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To reduce physical contact, Covid-19 forced many tax authorities to embrace digital technologies for filing and payment. Pandemic control aside, e-filing and e-payment hold great promise in facilitating taxpayer compliance, increasing transparency and curbing opportunity for collusion (Okunogbe and Santoro 2021). Eswatini mandated e-filing for all income taxpayers in September 2020, through the online e-Tax platform. Subsequently, the tax administration launched a zero-cash-handling policy for tax payments in April 2021. Our paper evaluated the impact of the e-Tax mandate on income taxpayers’ filing and payment behaviour, examining the following questions: (i) What is the impact of mandating e-filing on filing and payment compliance? (ii) Are there any spillover effects on filing and payment accuracy? (iii) What are the key mechanisms that explain the results?
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Amine, Razan, and Fabrizio Santoro. Mandating Digital Tax Tools as a Response to Covid: Evidence from Eswatini. Institute of Development Studies, February 2023. http://dx.doi.org/10.19088/ictd.2023.006.

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To reduce physical contact, Covid-19 forced many tax authorities to embrace digital technologies for filing and payment. Pandemic control aside, e-filing and e-payment hold great promise in facilitating taxpayer compliance, increasing transparency and curbing opportunity for collusion (Okunogbe and Santoro 2021). Eswatini mandated e-filing for all income taxpayers in September 2020, through the online e-Tax platform. Subsequently, the tax administration launched a zero-cash-handling policy for tax payments in April 2021. Our paper evaluated the impact of the e-Tax mandate on income taxpayers’ filing and payment behaviour, examining the following questions: (i) What is the impact of mandating e-filing on filing and payment compliance? (ii) Are there any spillover effects on filing and payment accuracy? (iii) What are the key mechanisms that explain the results? Summary of Working Paper 140 by Fabrizio Santoro, Razan Amine and Tanele Magong.
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Santoro, Fabrizio, Laura Munoz, Wilson Prichard, and Giulia Mascagi. Digital Financial Services and Digital IDs: What Potential do They Have for Better Taxation in Africa? Institute of Development Studies (IDS), February 2022. http://dx.doi.org/10.19088/ictd.2022.003.

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New digital technologies are now being widely used in Africa and lower-income countries (LICs). This has had an impact on tax administration, which has been increasingly digitised. Specifically Digital Financial Services (DFS) and digital IDs can improve tax administration. They have the potential to identify taxpayers more easily, communicate with them better, enforce and monitor compliance, and reduce compliance costs. While the potential is clear, existing literature indicates some of the barriers. Take-up of digital technology is still low due to barriers. Also, when taking up the technology, taxpayers often tend to adopt various measures to minimise tax payments. Within tax administrations there are challenges to accessibility and use of quality data. Mistakes can be made when launching digitisation, and there are regulatory and political barriers for effective use of digital technology. Given this context, this paper summarises key questions that are relevant for research and policy development to make more effective use of digital technology in tax administration in Africa and LICs.
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Mader, Philip, Maren Duvendack, Adrienne Lees, Aurelie Larquemin, and Keir Macdonald. Enablers, Barriers and Impacts of Digital Financial Services: Insights from an Evidence Gap Map and Implications for Taxation. Institute of Development Studies, June 2022. http://dx.doi.org/10.19088/ictd.2022.008.

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Digital financial services (DFS) have expanded rapidly over the last decade, particularly in sub-Saharan Africa. They have been accompanied by claims that they can alleviate poverty, empower women, help businesses grow, and improve macroeconomic outcomes and government effectiveness. As they have become more widespread, some controversy has arisen as governments have identified DFS revenues and profits as potential sources of tax revenue. Evidence-based policy in relation to taxing DFS requires an understanding of the enablers and barriers (preconditions) of DFS, as well as the impacts of DFS. This report aims to present insights from an Evidence Gap Map (EGM) on the enablers and barriers, and subsequent impacts, of DFS, including any research related to taxation. An EGM serves to clearly identify the gaps in the evidence base in a visually intuitive way, allowing researchers to address these gaps. This can help to shape future research agendas. Our EGM draws on elements from the systematic review methodology. We develop a transparent set of inclusion criteria and comprehensive search strategy to identify relevant studies, and assess the confidence we can place in their causal findings. An extensive search initially identified 389 studies, 205 of which met the inclusion criteria and were assessed based on criteria of cogency, transparency and credibility. We categorised 40 studies as high confidence, 97 as medium confidence, and 68 as low confidence. We find that the evidence base is still relatively thin, but growing rapidly. The high-confidence evidence base is dominated by quantitative approaches, especially experimental study designs. The geographical focus of many studies is East Africa. The dominant DFS intervention studied is mobile money. The majority of studies focus on DFS usage for payments and transfers; fewer studies focus on savings, very few on credit, and none on insurance. The strongest evidence base on enablers and barriers relates to how user attributes and industry structure affect DFS. Little is known about how policy and politics, including taxation, and macroeconomic and social factors, affect DFS. The evidence base on impacts is strongest at the individual and household level, and partly covers the business level. The impact of DFS on the macroeconomy, and the meso level of industry and government, is very limited. We find no high-confidence evidence on the role of taxation. We need more higher quality evidence on a variety of topics. This should particularly look at enablers, constraints and impacts, including the role of taxation, beyond the individual and household level. Research going forward should cover more geographic areas and a wider range of purposes DFS can serve (use cases), including savings, and particularly credit. More methodological variety should be encouraged – experiments can be useful, but are not the best method for all research questions.
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Caribbean Tertiary Institutions and the Impact of the COVID-19 Pandemic. Inter-American Development Bank, May 2021. http://dx.doi.org/10.18235/0003341.

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The COVID-19 pandemic forced the closure of schools across the Caribbean, including tertiary institutions. Colleges and universities turned to digital solutions and modified their pedagogy in order to sustain continuity of learning. Other adaptations like flexible payment schemes were made to allow students to stay enrolled. The University of West Indies CCEP and CLRI and the IDB co-hosted a conversation titled “Caribbean Tertiary Institutions and the Impact of the COVID-19 Pandemic,” which sought to explore how tertiary institutions were coping with the impact of the COVID-19 pandemic. The conversation focused on the most prominent challenges and what measures the institutions had taken to deal with them, what they felt they had done well in adapting, and how sustainable they deemed those measures in supporting their operations in the medium to long term. A follow-up meeting was held with several students from UWI to further explore how they had been impacted. This publication shares the responses to these questions, offers lessons learned and outlines next steps for the Caribbean Tertiary Institutions and the IDB.
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