Dissertations / Theses: 'Digital libraries – South Africa'

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Mphidi, Makotoko Hamilton. "Strategy for South African public libraries to bridge the digital divide." Thesis, University of Pretoria, 2016. http://hdl.handle.net/2263/61317.

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This thesis reports on a study that investigated the role of public libraries in addressing the digital divide in South Africa. The study started in 2006. This study addressed the main research question: "How should a theoretical model look for South African public libraries to contribute to bridging the digital divide?" The central research problem was further addressed by asking the following questions: • What are the scope and implications of the digital divide? (These include the meaning of the concept, the dimensions and the factors leading to the digital divide.) • What has been reported on the role of libraries (including information services) in bridging the digital divide? • What have libraries in South Africa done to address the digital divide, and which possibilities are foreseen? • How can South African libraries be positioned to contribute to bridging the digital divide? The study followed a survey method using interviews with directors of Provincial Library Services (or their representatives), which are the controlling bodies of public libraries in South Africa, questionnaires distributed to representative staff members of participating public libraries in Gauteng, Limpopo and KwaZulu-Natal and individual interviews with selected heads/representatives of public libraries in Gauteng, Limpopo and KwaZulu-Natal. Data collected through the questionnaires were both quantitative and qualitative. Data was collected between 2011 and 2012. Quantitative data were analysed using Statistical Package for Social Sciences (SPSS), while qualitative data from interviews were analysed by content analysis and thematic categorising of information. In October 2015 a follow-up study of limited scope was conducted with three representatives from the three provincial library services to establish developments since the first round of data collections. Seven out of nine directors of Provincial Library Services in South Africa participated in the study. Furthermore, 247 public libraries from Gauteng, Limpopo and KwaZulu-Natal out of 463 public libraries and 18 heads/representatives of public libraries participated in this study. Findings on the opinions expressed on the role of public libraries in bridging the digital divide include the following: providing access to information and communication technologies (ICTs), offering information literacy and ICT literacy training, providing information to reduce the gap between "haves" and "have-nots", providing communities with equal, free access, reaching out and spreading ICTs to those who may not have online access and support and facilitating and promoting information exchange and communication between citizens and the government. The overall findings from the study were that although provincial library services have documents containing information on their mission and vision, their mission and vision statements do not address the digital divide or shed any light in this regard. The study found that provincial library services aimed to support public libraries to provide information resources, services to communities and access to information through ICT via targeted fund transfers to municipalities. None of the provincial library services included in the study had an explicit policy and strategies aligned to its vision and mission to guide and enable it in addressing the digital divide. Although all provincial library services included in the study had access to computer facilities in their headquarters, there were still disparities in the number of computer facilities available. It was also found that none of the provincial library services had its own website at the time of the study. They depended on the websites of their parent organisations. The study found that very few provincial library services had information technology (IT) units/departments charged with the responsibility of taking care of ICT facilities. They depended on external ICT service providers or the IT departments of their parent organisations to maintain the library's ICT infrastructure.
Thesis (PhD)--University of Pretoria, 2016.
Information Science
PhD
Unrestricted

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Masango, Charles Akwe. "Contemporary copyright fair dealing management issues and their impact on access to information sources and services : South African academic libraries in the transition to the digital environment." Doctoral thesis, University of Cape Town, 2005. http://hdl.handle.net/11427/8727.

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Includes bibliographical references (leaves 183-205).
This study investigated the perceptions of academic librarians, managers of consortia, users of digital content, and rights holders whether licensing agreements effectively inhibit access to digital content and whether there is a need to establish an equivalent to the fair dealing exemption in the digital environment. The protection that is accorded to digital content is complex. An empirical survey based on qualitative method was conducted in 2003 - 2004 in the Western Cape Province, South Africa, to examine whether licences inhibit access to digital content and whether an equivalent to the fair dealing exemption was necessary in the digital environment. Methodology used in the survey consisted of interviews from structured questions. Using grounded theory, certain perceptions and misconceptions were found in the interview responses. Thereafter it was possible to suggest that the debate as to whether licences inhibit access to digital content and whether an equivalent to the fair dealing exemption is needed in the digital environment is perhaps inconclusive. However, it is proposed that as licences theoretically inhibit access to digital content, it may be necessary for an equivalent to the fair dealing exemption to be instituted to balance the rights of rights holders with those of consumers of digital content. The new fair dealing exemption would be able to theoretically balance the alleged inhibition caused by licensing agreements.

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Hell, Maud. "School Libraries in a Democratic South Africa." Thesis, Malmö högskola, Institutionen för konst, kultur och kommunikation (K3), 2005. http://urn.kb.se/resolve?urn=urn:nbn:se:mau:diva-23187.

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Maphopha, Khomotso Amanda. "The training of cataloguers in university libraries in South Africa." Pretoria : [s.n.], 2006. http://upetd.up.ac.za/thesis/available/etd-07132006-162547/.

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Sikhosana, Regina Balengane. "Managing electronic resources at selected tertiary institutions in the Western Cape, South Africa." Thesis, Cape Peninsula University of Technology, 2016. http://hdl.handle.net/20.500.11838/2727.

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Thesis (MTech (Business Information Systems))--Cape Peninsula University of Technology, 2016.
The aim of this research study is to explore the management of electronic resources used in libraries. Three tertiary institutions were used as case studies. The unit of analysis was the three libraries, with library employees (14) working and managing electronic resources being the unit of observation. Non-random, purposive sampling techniques were used. The finding of this study suggests that the participants do not use the Aleph integrated library system (ILS) optimally to manage electronic resources. Library employees do not keep up with current and new emerging technology trends in the library and academic environment. There is a lack of training, as well as understanding, of business processes and workflows. This is emphasised by a lack of knowledge of library system environments and, finally, the high cost of implementing the library systems. Electronic resource management (ERM) systems emerged in the early 2000s, and it became clear that traditional integrated library systems did not have sufficient capacity to provide efficient processing for meeting the changing needs and challenges of libraries at tertiary institutions. Libraries find it challenging to manage the wide range of licensed electronic resources, collaborating, cooperating and sharing resources with different libraries. The increasing number of electronic resource demands from users for remote or off campus access makes it difficult for libraries to manage electronic resources. As a result of this inability to manage the electronic resources, libraries are not effectively and efficiently using appropriate electronic resource systems to meet their business requirements.

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Paton-Ash, Margaret Sanderson. "Issues and challenges facing school libraries: a case study of selected primary schools in Gauteng Province, South Africa." Thesis, Rhodes University, 2012. http://hdl.handle.net/10962/d1003543.

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Fewer than 8% of schools in South Africa have functioning libraries. There is no national policy for school libraries which compels School Governing Bodies and principals to have a library in their schools. This qualitative study, based on grounded theory, investigated ten primary schools in Gauteng that had libraries, or were in the process of setting up a library with the intention of providing a rich description of the issues and challenges facing these schools. The schools were chosen on the basis of location (Soweto and Johannesburg), and the school fees that were paid in a continuum from low/no fee paying schools to the fee paying ex Model-C schools. The resourcing of the school library, the operation of the school library and the role of the library were examined. The findings highlight the lack of a national policy, of school library posts, the theft of computers as a result of the lack of security, as well as the lack of understanding by teachers of the role the library in teaching and learning. Furthermore, there appears to be a disjuncture between the trends evident in the international literature on school libraries and what is actually happening in the primary school libraries in my study. Most significantly low/no fee paying schools with libraries were the exception and those that did have libraries were as a result of the enthusiasm and efforts of one or two individuals with the backing of the principal. Ex-Model C schools had the advantage in terms of the provision and staffing of school libraries as they had the funds to support them and, in some cases, a school librarian, provided that the principal supported the idea of a school library. In all the schools, the belief in the importance of the library regarding reading and literacy was the main motivating factor in establishing or maintaining the school library. A growing public awareness of the value of school libraries was an encouraging trend that emerged from my study.

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Sinyenyeko-Sayo, Nondumiso Constance. "Improving library services through the application of business performance concepts." Thesis, University of the Western Cape, 2007. http://etd.uwc.ac.za/index.php?module=etd&action=viewtitle&id=gen8Srv25Nme4_4120_1188477680.

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In virtually any field of endeavour today, access to information is a prerequisite for success. Libraries form the repositories with user-friendliness their mission. This has lead to the need for new ways to evaluate library performance. Astute library managers will plan for such developments, taking into account current and future trends that impact on library services. Library services are also affected, for example, by financial considerations and staffing problems. Further complicating matters are the demands of their clients who have developed increased expectations of improved service, and also a desire for more self-service opportunities. Such changes raise the question: &ldquo
to what extent can libraries apply business performance management techniques to assess their performance.&rdquo
This, then, is the research question for this study.

This work will evaluate library performance with the aim of improving service management. Its targets are the UWC library, and others, such as the Stellenbosch University, and the Cape Peninsula University of Technology. The application of selected service management techniques and measures used in business will be explored. These techniques include The Balanced Scorecard, critical success factors and service quality. The study also touches on transformation and change management. An obvious source of information about library management is the corps of managers. The secondary source of information is the community of library users.

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Ncoyini, Samuel Sibongile. "The use of information and communication technologies to disseminate information to users in public libraries: a case study of Nyanga, Brown's Farm and Crossroads public libraries." Thesis, University of the Western Cape, 2006. http://etd.uwc.ac.za/index.php?module=etd&action=viewtitle&id=gen8Srv25Nme4_7805_1189593665.

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Information and communication technology (ICT) is foreign to a number of public libraries and those libraries that have a technology infrastructure in place, suffer from an under-utilization of the technology, owing to a shortage of skills that are critical to boost the library into the global information society. It is important that staff in public libraries have the necessary skills and positive attitude to use the technology offered to them. The main objective of this study was to determine the use of ICT's in Nyanga, Brown's Farm and Crossroads public libraries and make recommendations towards effective use of ICT in the above-mentioned public libraries.

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Thomas, Lorensia Valerie. "The impact of reduced hours on public library services in Cape Town: The case of Eersterivier Public Library." Thesis, University of the Western Cape, 2006. http://etd.uwc.ac.za/index.php?module=etd&action=viewtitle&id=gen8Srv25Nme4_6968_1210751242.

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The purpose of the study was to investigate the impact of reduced hours on public library services in Cape Town through taking the Eersterivier Library, as a case study. The research problem comes from the author's personal experience as a librarian in the City of Cape Town whose library's usage seems to have increased since the reductions in hours in two neighbouring libraries, Melton Rose and Kuils River. The reductions in their hours are due to libraries losing staff and not being replaced.

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Das, Anup Kumar. "Open Access to Knowledge and Information: Scholarly Literature and Digital Library Initiatives - the South Asian Scenario." UNESCO, New Delhi, 2008. http://hdl.handle.net/10150/106335.

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The South Asia sub-region is now in the forefront of the Open Access movement within developing countries in the world, with India being the most prominent partner in terms of its successful Open Access and Digital Library initiatives. Institutional and policy frameworks in India also facilitate innovative solutions for increasing international visibility and accessibility of scholarly literature and documentary heritage in this country. This publication has its genesis in the recommendations and proceedings of UNESCO-supported international conferences and workshops including the 4th International Conference of Asian Digital Libraries (ICADL2001, Bangalore); the International Conferences on Digital Libraries (ICDL2004 & ICDL2006, New Delhi); and the International Workshop on Greenstone Digital Library Software (2006, Kozhikode), where many information professionals of this sub-region demonstrated their Digital Library and Open Access initiatives. This book describes successful digital library and open access initiatives in the South Asia sub-region that are available in the forms of open courseware, open access journals, metadata harvesting services, national-level open access repositories and institutional repositories. This book may be considered an authoritative Source-book on Open Access development in this sub-region.

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Adams, Roldah. "Historical development of Islamic libraries internationally and in South Africa a case study of the Islamic Library in Gatesville /." Thesis, Click here for online access, 2003. http://dk.cput.ac.za/cgi/viewcontent.cgi?article=1003&context=lib_papers.

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Olivier, Charleine. "School libraries in former model c high schools – the case of the Framesby high school media centre." Thesis, Nelson Mandela Metropolitan University, 2017. http://hdl.handle.net/10948/19795.

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The study explored the changing role of libraries/media centres at ex-Model C (now Section 21) high schools in the Nelson Mandela Metropole (NMM), focussing on a case study of the Framesby High School (FHS) media centre in Port Elizabeth. Model C schools originated in the 1990s, just before the transition to democratic rule in 1994, when White, or House of Assembly schools were given a choice of three school governing models, namely, fully-private Model A schools, Model B state schools and semi-private Model C schools. Model C schools would receive state subsidies of about 50%, with the balance raised through school fees. A major research purpose was to present a comprehensive description of the current ex- Model C school library context and how these influenced the service orientation and intended core functions of school librarians, such as teaching information literacy, providing academic support and promoting general literacy and reading. The FHS media centre service was further described with an aim of providing functional library/media centre management guidelines, applicable to high school libraries/media centres in similar ex-Model C school situations, or any libraries that could find such guidelines useful. This qualitative FHS media centre case study was based on the FHS media centre manager’s personal observation as participative action researcher and further supported by literature, an interview and questionnaire feedback from FHS educators and respondents from selected NMM ex-Model C high school libraries. By comparing historical and existing national and provincial school library issues, conclusions were reached regarding macro- and micro-school library contexts, for example, the effect of having no national policy, the support roles of school management and governing bodies, the influence of digital media and the position of school librarians. School librarian concerns, including their roles, qualifications, service conditions and professional status, especially within Section 21 schools, were considered with the high school library and librarian’s contribution towards curriculum outcomes and life-long learning. With specific reference to ex-Model C schools, the absence of a library policy also resulted in diverse levels of school management and school governing body recognition of the school library/media centre. This impacted on the school librarian’s role in curriculum support and information literacy teaching as well as the availability of funds, infrastructure and resources. It is recommended that government should address the supply of library facilities, services and posts for school librarians and assistants. Lack of governmental action is maintaining the growing divide between ex-Model C schools and disadvantaged schools, while the lack of school library services also has a negative influence on literacy and pass rates, especially in poorer regions, like the Eastern Cape. In the light of the vast difference between the results of ex-Model C schools and other schools in the Eastern Cape, these schools and their library services could provide a benchmark towards improving educational contexts in the province.

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Mafungwa, Thundeza. "The adoption of technology to enhance innovative user services at CALICO libraries, South Africa." University of the Western Cape, 2017. http://hdl.handle.net/11394/5830.

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Magister Library and Information Studies - MLIS
The study investigated the adoption of technology of libraries part of the Cape Library Consortium (CALICO) to enhance user services. Changes in information behaviour and learning styles have been noted in higher education. Prompting the need for academic libraries to transform the delivery of user services. The focus of the study has been on identifying technology devices and applications adopted at CALICO libraries and examining the role played by librarians in the adoption of new technologies. Exploring user services in which these technologies have been integrated. The study employed the Diffusion of Innovation theory to define attributes of an innovation that can influence an individual's decision to adopt it. A web-based questionnaire and interviews were used to gather data from librarians at the four CALICO libraries. Academic librarians are recommended to embrace the new technologies to keep abreast of new trends, against concerns raised in the study about their attitudes towards new technologies. Their role has been described (Callahan, 1991) to be that of an agent of change through whom new technologies are made available to users. Though new services have been created, in most instances, academic libraries have remodelled existing services. The study identified a variety of factors that have had an influence in the transformation of user services, which include, budget constraints, technology developments and new demands from library users. In spite of the need to innovate user services, the study recommended that academic librarians need to adopt technologies that are compatible with both their users' needs and existing technologies.

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Swanepoel, AJ, and IPJ Smit. "Towards an Understanding of Annual Reports of University and Technikon Libraries in South Africa." College and Research Libraries, 2003. http://encore.tut.ac.za/iii/cpro/DigitalItemViewPage.external?sp=1001864.

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Allan, Christopher. "An analysis of digital photojournalistic practices: a study of the Sowetan's photographic department." Thesis, Rhodes University, 2003. http://hdl.handle.net/10962/d1003071.

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Photojournalism in South Africa is in the process of undergoing a shift from an analogue past to a fully digital future. This shift to digital has already been completed by many of the newspapers in the United States of America and Europe, and the new technology is seen to have made fundamental differences in the way that journalists do their job. This thesis attempts to explore the differences brought about, as well as the problems experienced by the photographic department at the Sowetan newspaper as a result of the shift to digital. How the development of technology has affected the photojournalist throughout is focused upon in a brief history of photojournalism and examples of how technology has shaped different aspects of journalism in both a positive and negative manner is considered. Exactly what digital photography is, how it has been integrated into American Photographic departments and the changes that the new technology has prompted are also explained. The manipulation of images in the past as well as the relative ease of digital manipulation are covered and concerns are raised about the future implications of digital manipulation. By conductlng participant observation and holding interviews, research data was compiled which allowed conclusions to be drawn about the impact that the shift to digital had had on the Sowetan photographic department. Intentional and unintentional consequences were expected and revealed in the research. The job of the photojournalist and photographic editor was found to have changed but perhaps not as dramatically as expected. Third world factors such as crime, poverty and lack of education were discovered to have resulted in problems that differed noticeably from those experienced by American and European photographic departments. Some expected difficulties were not experienced at all, while other major obstacles, specifically the repairs that must constantly be made to the digital cameras, continue to hamper the operations of the new digital department. Some understanding of the problems that might be encountered by future photojournalism departments that are considering making the shift to digital are arrived at, in the hope that they may be foreseen and overcome.

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Mthembu, Mpilo Siphamandla, and D. N. Ocholla. "Job requirements and challenges of LIS graduates in public libraries in Kwazulu-Natal, South Africa." Thesis, University of Zululand, 2019. http://hdl.handle.net/10530/1792.

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Dissertation submitted to the Faculty of Arts in accordance with the requirements for the Masters Degree in Library and Information Science in the Department of Library and Information Studies, at the University of Zululand, 2019.
This dissertation investigates job requirements and challenges of Library and Information Studies (LIS) graduates in public libraries. It is of paramount importance that a workplace recruits a workforce with requisite competencies to offer professional services. Having requisite competencies/employability skills help in keeping with the demands and challenges of the unfolding knowledge society whilst meeting the mission of the library and information services respectively. This study is aimed at investigating required competencies from LIS graduates by public libraries. The study emanates from skills gap, which is a concern to most public libraries. Skills gap relates to candidates with inappropriately skills that were placed in professional positions in some public libraries. It is also noted that drastic changes in the entire LIS market have constituted a daunting challenge, which eventually demands the revision and re-orientation of LIS curricula. Curricula revision and re-orientation is a process that cannot be achieved overnight. To understand the nature of required competencies for workforce in public libraries, the following objectives were set and investigated: to determine the job functions and requirements of the public libraries, to find out the perceptions of employers and LIS graduates on job requirements of the sector, to find out the perceptions of employers and LIS graduates about the LIS curriculum and to determine the challenges facing LIS graduates regarding their functions/duties in the work place. Post-positivism paradigm was employed through triangulation of both qualitative and quantitative methodologies in data collection and analysis. Content analysis and survey as research methods/designs were employed. The study collected secondary data from four (4) newspapers (Sunday Times, Ilanga, Mail and Guardian and Sunday Tribune) covering a three- year period (from January 2015 to December 2017) of job advertisements. This data was collected through qualitative and quantitative content analyses. Primary data was gathered from assistant directors and LIS graduates. Semi-structured interviews were conducted with assistant directors. Structured questionnaires were administered to LIS graduates. The data collected was analysed qualitatively and quantitatively using themes, subheadings, graphics and statistics. Most advertised jobs (50%) required Grade 12, which is not a professional LIS qualification. Majority (85%) of the jobs required job experience of 1-3 years. There seem to be a knowledge gap in terms of cataloguing and classification as well as technical knowledge. v There is strong demand for generic skills, particularly computer literacy and communication skills. There is still need for new skills (51%). There seem to be no balance between theory and practice (70%). There is need for curriculum review. Employed LIS graduates face several challenges which include inadequate knowledge and skills, especially in cataloguing and classification, and information communication technologies. More practical exposure and on -job training are highly recommended. There is a strong need for development and promotion of continuing education through short courses and workshops to fill the knowledge and skill gaps. Regular curriculum review is essential to meet the rapidly changing information access and user needs. Experiential learning period should be extended and voluntary service learning needs to be encouraged. Employment of staff without tertiary qualification in LIS in public libraries requires review by Library and Information Association of South Africa (LIASA) and other stakeholders. The originality of this study emanates from its scope, subject matter and the application. The study is significant for providing theoretical background for the development of research in the following domains: public libraries, LIS curriculum and LIS graduates/professionals.

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Darries, Fatima. "The impact of the Internet on reference services in higher education libraries in South Africa." Master's thesis, University of Cape Town, 2002. http://hdl.handle.net/11427/7910.

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Internet access has become an indicator of a country's socio-economic status in the Information society. Libraries of higher education institutions support the parent institutions' objective to produce graduates able to function in this society. Consequently, the Web, the most popular part of the Internet, has become ubiquitous in reference services. This study investigates the impact of the Internet on reference services by exploring the following areas: user Internet access and training in the library, use and integration of the Internet as an information tool in reference services and the Internet training and knowledge of reference librarians.

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Reid, Lindsay Frederick. "The use of radio frequency identification technology for inventory control in academic libraries in South Africa : a study of the University of South Africa and the University of Fort Hare Library Systems." Thesis, University of Fort Hare, 2018. http://hdl.handle.net/10353/6314.

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The study sought to investigate the use of RFID technology as inventory control in academic libraries in South Africa, with a focus on the University of South Africa and the University of Fort Hare libraries. The objectives of the study were to describe the current inventory control practices at the libraries of the University of South Africa and the University of Fort Hare in order to determine the infrastructure required for the use of RFID for inventory control for the University of Fort Hare’s libraries; to evaluate the benefits of RFID technologies, in order to gain a competitive advantage for the University of South Africa’s and the University of Fort Hare’s libraries; to identify the challenges associated with adopting RFID technology, as experienced by the libraries of the University of South Africa and the University of Fort Hare. The study adopted both the quantitative and qualitative research approaches. The researcher followed a rigorous methodological path that began with a thorough literature review coupled with the careful and thoughtful posing of research questions and objectives. A purposive sample of forty (40) respondents was selected from the library staff from both the University of South Africa and University of Fort Harelibraries. The collected data were analysed using the Statistical Package for Social Sciences 23 (SPSS 23) and Microsoft Excel 2010. The findings of the study revealed reasons for both academic libraries to invest in RFID technology; these reasons include RFID’s ability to deliver self-service options, inventory control, improved reader access and improved security. The challenges related to the implementation of RFID technology are also related to staff not being rewarded by library management for being innovative; the difficulty of staff learning new technology; the staff’s inability to generate new ideas for the library; and the staff not being able to share knowledge with each other. Further research needs to be conducted by library RFID vendors in order to meet the need, of academic libraries, for RFID inventory control. RFID hardware and software (API software) should be subjected to further investigation for the purposes of research and development. Libraries should work closer with RFID vendors so as to trial and test hardware and software.

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Shumba, Marilyn Tatenda. "Taxation of non-resident digital companies providing services in South Africa." Thesis, Rhodes University, 2018. http://hdl.handle.net/10962/61680.

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The role played by electronic commerce has increased in recent years and continues to increase. Due to this increase in the buying and selling of digital goods and services, revenue authorities have had to recognise that the existing taxation laws do not adequately tax the digital economy. The goal of this research was to establish how South Africa could amend its fiscal legislation in order to adequately tax the digital economy. The Organisation for Economic Co-Operation and Development (OECD) has been the leader in addressing the challenges posed by the digital economy. The thesis therefore focused on the recommendations by the OECD on how to tax the digital economy and relevant recommendations for South were adopted in this thesis, based on the work of the OECD. The main focus of these recommendations was on implementing the International VAT/GST Guidelines that were drafted by the OECD. The thesis also focused on the progress made by New Zealand with regard to taxing of the digital economy. New Zealand has a similar taxation system to South Africa so that the progress made there was relevant in the South African context. Recommendations were also made, based on the proposals by the New Zealand revenue authority that South Africa could adopt in taxing the digital economy. The main focus of these recommendations was lowering the Value-Added Tax (VAT) registration threshold for non-resident suppliers of electronic services and enacting legislation to provide for registration of an electronic marketplace for VAT purposes, instead of an individual supplier.

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Kunene, S. A. S. Z. "The impact of collection development policy on service rendering to undergraduates: a case study of the University of the Western Cape Library." Thesis, University of the Western Cape, 2006. http://etd.uwc.ac.za/index.php?module=etd&action=viewtitle&id=init_3448_1180442380.

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Collection development in academic libraries is going through technology-driven changes relating to the new information technologies ,e.g. -Electronic databases, the Internet and CD-ROM's, joint published materials and audio-visual resources. Libraries are also facing declining budgets and spiralling costs. This research project looked closely at what collection development is and the impact it has on service rendering to undergraduates at the University of the Western Cape. It is also aimed at establishing if the librarians that formulate these policies understand what they (Collection Development Policies) are, and what they should entail.

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Chowdhury, Salma. "The management of academic libraries: a comparative study of the University of the Western Cape Library and Dhaka University Library." Thesis, University of the Western Cape, 2006. http://etd.uwc.ac.za/index.php?module=etd&action=viewtitle&id=gen8Srv25Nme4_7559_1182223717.

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This research project is a comparative study of management of two university libraries (University of the Western Cape and Dhaka University) from two different countries (South Africa and Bangladesh). This research was to identify and document how the functions of management are applied in both libraries.

A sample of the two university libraries&rsquo
users, librarians, and library staff were taken. The questionnaire, interview, observation and documentary sources of information were major methods of data collection. In order to provide a brief presentation on how the management functions were applied at other university libraries, a description of how some university libraries in the U.K, U.S.A, Eastern countries and Africa are given. The findings of the study revealed that the problem of inadequate financial support is true for both University libraries, and is the major cause amongst other weaknesses. Both libraries still use a large percentage of non-professional staff and the library service is in desperate need of personnel. However, the observed difference between DUL and UWCL in this comparative study was significant. Services offered in both libraries differ in some cases such as: Consortia, Inter library loans, OPAC, CD-search, e-journals and multimedia. These areas still need to be developed at DUL. UWC have the most of these facilities. Although it needs to improve on aspects such as e-journals, access to data-bases and open access on the Internet.

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Du, Preez Creswell. "Addressing the digital divide through the implementation of a wireless school network." Thesis, Nelson Mandela Metropolitan University, 2009. http://hdl.handle.net/10948/1298.

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Societal trends have changed more in the last decade than they have in the last century. This is particularly prevalent in the education environment. Concepts such as Lifelong Learning (the continued learning/educating of an individual throughout his/her lifetime), New Competencies (technology that is now part of almost every skill in the workplace) and Telecommuting (more people working from home rather than traditional offices) have become common-place today (Twigg, 1996, pp. 1-2). Education delivery needs to provide for these societal changes in order to ensure competent individuals pass on to the next level of education and ultimately to the work force. With key trends in technology such as Digitization, Maturation and Disintermediation becoming common in the workplace, education delivery must address the ―Digital Divide. (Twigg, 1996, pp. 2-3). Historically, schools in South Africa have used traditional teaching methods that have stayed the same for the last century. Educational institutions in South Africa, in particular, the previously disadvantaged schools of the Eastern Cape, face various challenges such as the dwindling ability to collect school fees from parents of scholars and declining financial support from the government. In Chapter Seven of the Draft White Paper on e-Education, which was gazetted on 26 August, 2004, the DoE, as part of its implementation strategies, urged the private sector to respond by implementing ICT initiatives nationwide. Phase 1 of the strategy advocated that ―Institutions are connected, access the internet and communicate electronically. (Department of Education, 2004, pp. 37-40). This dissertation shows that it is feasible to create a communications’ network among South African schools. It is believed that such a network can add great value to the education system in South Africa. The potential for this network to address the gap in the Digital Divide is enormous. This dissertation examines various ICT communications’ technologies and isolates wireless communications’ technology as best suited for this purpose, due to the speeds offered by the technology and the cost structure associated with it. A case study examines a pilot installation of the network and endeavours to prove the concept.

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Adebisi, Adeolu Abiodun. "Information communication and technology in Port Elizabeth secondary schools : exploring the digital divide." Thesis, Nelson Mandela Metropolitan University, 2008. http://hdl.handle.net/10948/914.

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The primary goal of the research is to investigate the extent of ICT adoption in secondary schools within the larger Port Elizabeth area. In order to demonstrate the current status, two geographical areas within that area namely privileged and less privileged areas will be selected and surveyed. The main objective of this research study is to survey the access to ICT services by learners and teachers living and working in less privileged communities compared with that of learners and teachers in the more privileged communities of Port Elizabeth. At present all the schools in these communities are funded by the same provincial government, but the extent of the digital divide is not known. This research will investigate the factors that lead to the inequalities in the access to ICT among secondary school learners and teachers. This research has the following sub goals and objectives: 1. To identify the factors that impact on the status of access to ICT services; 2. To determine which socio-economic factors contribute to the status of access to ICT services in the specific areas; 3. To determine the status of access to ICT services in specific communities within the larger Port Elizabeth area; 4. To determine whether the level of access differs between secondary schools and the homes of teachers and learners in the identified areas.

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Ndlovu, Sheron. "An Evaluation of the effectiveness of public libraries in providing information to school children :A Case study of the Queenstown public library , Eastern Cape Province." Thesis, University of Fort Hare, 2016. http://hdl.handle.net/10353/6528.

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This study took the form of an evaluative study of the effectiveness of public libraries as a means of providing information to school children, and was conducted at the Queenstown Public Library in the province of the Eastern Cape in South Africa. The research endeavoured to evaluate the effectiveness of public libraries in the role which they play to provide information to school children, despite the widespread belief that the role of libraries is now being replaced by Information and Communication Technologies, or ICTs. This study is also significant for the factors which contribute towards school children being prevented from receiving the full range of benefits which libraries have to offer and the recommendations which it makes to improve the effectiveness of the role played by libraries in this respect. The study could also be of benefit to the staff of libraries, as it could serve to inform them with respect to what needs to be done in order to improve the ways in which libraries make information available to school children. In this respect the research could also provide valuable insights into the strategies which need to be developed and adopted in order to make public libraries more effective providers of various types and forms of information to school children. It is to be hoped that the study will also make a valuable contribution to the existing body of knowledge concerning public libraries as a means of providing information to school children. It is the fervent wish of this researcher to make a credible and articulate case for the great value which public libraries have for school children, despite the fact that general perceptions no longer accord libraries the value which they were once commonly held to possess.

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Zibani, Patiswa. "Marketing of electronic resources as a tool for information service delivery and access at the University of Zululand." Thesis, University of Zululand, 2017. http://hdl.handle.net/10530/1723.

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A dissertation submitted to the Faculty of Arts in partial fulfillment of the requirements for the Degree of Masters in Information Science in the Department of Library and Information Studies at the University Of Zululand, 2018
This study investigates the marketing of electronic resources as a tool for information delivery and access at the University of Zululand (UNIZULU). A high degree of adaptable, well designed marketing ethos in the way the UNIZULU library delivers its e-resources offerings is examined. In that regard, the techniques and tools employed for marketing e-resources at the UNIZULU library are explored. The study also assesses access, usage, delivery channels and user awareness towards e- resources. The targeted sample totaled 100 Masters and Doctoral students who were on campus and who used the library services constantly, and six information librarians. Of these 100, only 71 responded, representing a 71% response rate. The study was largely a quantitative research and adopted a survey research design and used two forms of data collection techniques - structured questionnaires and interviews. The findings of the study revealed that postgraduate students were aware of e-resources provided by the library. There was a continuous and fair use of e-resources by the targeted group. The study also revealed that the respondents were aware of the strategies used by the UNIZULU library to market the e-resources. However, the study also revealed challenges. UNIZULU library did not have a well-documented, formal marketing plan. Issues of bandwidth and infrastructure that enhance ease of access and use of e-resources were also revealed. In order to enhance the role of marketing library resources, specifically e-resources, the study recommended that UNIZULU library needs to develop and adopt an e-resources marketing plan that will lay out innovative ways to promote usage and access to the resources. It was also recommended that it should establish key elements that will formalize the plan. It is also recommended that UNIZULU library must develop appropriate strategies to market e-resources to part-time students to create awareness of its support offering at the students’ point of need. It was also recommended that UNIZULU library should invest in training the librarians that are involved in the marketing of e-resources.

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Lephoto, 'Mapasane. "Information technology and deskilling of professional cataloguers with special reference to academic libraries in the Western Cape." Master's thesis, University of Cape Town, 1996. http://hdl.handle.net/11427/17439.

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Bibliography: pages 77-81.
An investigation was undertaken to establish whether it was possible to assume that information technology has had an influence of the skills levels in the jobs of cataloguers. The research was conducted in two parts: the literature survey and the empirical investigation. The survey of literature was done on the literature from the United States of America (USA), from the United Kingdom (UK) and also from limited South African resource. The overseas literature was related to the situation in South Africa. The empirical investigation was confined to the academic libraries in the Western Cape region of South Africa. For the empirical investigation a mail questionnaire was constructed and sent to respondents in order to determine whether information technology was indeed affecting the skills of cataloguers in the academic libraries. 'The analysis of data obtained from the results of the questionnaire indicated that there was no sign of a negative influence in the skills levels of cataloguers in Western Cape Africa. Indeed, it seemed was apparent from the analysis of data that cataloguers find information technology to be a positive influence on their skills and on enhancing their status.

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Marumo, Tshipinare Renard. "A survey of the information seeking behaviour of the dental faculty lecturers and students at the University of the Western Cape's Oral Health Centre Library, in Mitchell's Plain." Thesis, University of the Western Cape, 2000. http://etd.uwc.ac.za/index.php?module=etd&action=viewtitle&id=gen8Srv25Nme4_8949_1213362632.

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Allardice, Carryl Megan. "Library provision for undergraduates : with specific reference to three libraries in a selected region of South Africa." Master's thesis, University of Cape Town, 1987. http://hdl.handle.net/11427/16388.

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Includes bibliography.
The purpose of this thesis is to analyse library programmes, facilities and services for undergraduates at South·African university libraries. Black students who arrive at university encounter a library for the first time and find using it a bewildering experience. Thus libraries must become more aware of undergraduate needs and play an increasing role in academic support, concentrating their services on the undergraduate and particularly those from disadvantaged backgrounds. This concern for undergraduate education prompted an evaluation of library provision for undergraduates. The broad hypothesis· being the better the facilities, the better the library services and the concomitant provision for undergraduates. The thesis examines the literature commencing with an outline of general library facilities (accommodation, collection, staffing, and financial support), as well as determining the role of the university library, and examining established library standards. Library services are identified, with particular emphasis on user education. The literature survey concludes with an in-depth examination of the development of undergraduate libraries and the arguments both for and against such libraries. The scope of the investigation is limited to three university libraries in a contiguous region of South Africa, and data was gathered via a detailed structured questionnaire. The empirical survey focuses on library programmes and attempts to identify specific provision for undergraduates.

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Gwatiringa, Tsitsi. "An analysis of the use of visual storytelling by South African brands to promote brand engagement on social networks." Thesis, Nelson Mandela Metropolitan University, 2015. http://hdl.handle.net/10948/7533.

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Stories have the ability to evoke feelings and emotions in humans and have since been used by brands as part of corporate communication, communicating their vision and values. However, the growing technological trends have not only shifted the platforms for communication but also changed the techniques of communication as audiences on social media expect two-way communication instead of the traditionally used one-way communication. This is exacerbated by the power of word-of-mouth on social media as well as the presence of digital natives who are increasingly visual in their nderstanding and are immersed in their lives online. This has given rise to the use of visual storytelling as a corporate communication strategy as brands are using it to connect, transmit and receive messages from their audiences. This study examines the ways in which South African brands are making use of visual storytelling on social media and aims to determine the extent to which the use of visual storytelling promotes brand-audience engagement. The study is based on the philosophical assumptions of the Visual Rhetoric framework, which is concerned with the symbolic processes by which images perform communication. The hermeneutic – interpretive research method design is applied to justify knowledge produced by this study. A content analysis of six social media pages was conducted, looking at the visual content posted as well as interpretation of comments and interactions by fans of the selected brand pages. Overall, South African brands make use of visual storytelling to promote brand-audience engagement but they are not utilising the communication strategy to its fullest extent.

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Polak, Fiona Margaret. "Copyright and digital music collections in South Africa." Thesis, 2009. http://hdl.handle.net/10413/720.

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Masenya, Tlou Maggie. "A framework for preservation of digital resources in academic libraries in South Africa." Thesis, 2018. http://hdl.handle.net/10500/27518.

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The aim of the study was to examine the implementation of digital preservation practices in academic libraries in South Africa in the light of the rapid changing information environment. The study looked into the strategies, systems and tools being employed to support digital preservation programmes and the costs associated with the various digital preservation programmes. The study was guided by various digital preservation theories and models,namely Davies’ (2000) Policy, Strategy and Resources (PSR) troika model, Kenney and McGovern’s (2003) three leg stool, Corrado and Moulaison‘s (2014) preservation triad and the Carnegie Mellon University’s (1990) Digital Preservation Capability Maturity (DPCM) model and Open Archival Information System (OAIS) model by OCLC (2002), underpinned by the survey research design, triangulation of questionnaires and document analysis as data collection methods. Out of 27 questionnaires distributed to academic institutions, 22 (81.5%) were completed. Quantitative data was analysed using descriptive analysis whilst content analysis was used for qualitative data obtained from document analysis. Findings revealed that academic libraries in South Africa were significantly affected by the changes to the digital environment. Most academic libraries face many challenges that hinder the effective implementation of digital preservation. The problems include: lack of funding, lack of skills and training and technology obsolescence. The study identified migration, bit preservation, replication and risk management approaches as the most widely implemented preservation strategies to address preservation challenges faced by academic libraries in South Africa. Although various preservation systems and tools are being developed to enable description, discovery, delivery and preservation of digital collections, there was expressed lack of awareness about digital preservation standards and preservation support organisations. The study also observed that, in some instances, the academic institutions were not fully involved in collaborative and partnerships with other institutions. By collaborating and partnering with other institutions, they would be exposed to new ideas, strategies and tools, and be able to acquire knowledge and skills needed to successfully preserve and manage their digital resources. The findings revealed that the implementation of policies and strategies, provision of adequate resources, sufficient funding and digital preservation knowledge and skills are some of the major factors influencing digital preservation sustainability in academic libraries. This study, therefore, recommends that these institutions can address some of the digital preservation challenges if they leverage on these factors. The study also made several recommendations on how digital preservation can be successfully implemented, and it further proposed a framework for preservation of digital resources in academic libraries, mapped to international preservation models and standards.
Information Science
D. Litt. et Phil. (Information Science)

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Swanepoel, Marinus. "An information technology management model for academic information services." Thesis, 2012. http://hdl.handle.net/10210/6019.

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D.Phil.
The dependancy of academic information services on information technology is growing, particularly as information technology is the primary infrastructure of a digital library . This is compounded by the fast changing/developing nature of information technology and the trend towards digitisation. The changing nature of information technology contributes to the need to manage it. The focus of this thesis is on the management of information technology with specific reference to the changing nature of this resource. The problem addressed is: What is the most effective way (model) of managing changing information technology in academic information services and how can the disciplines of the management of change and the management of technology be used to find such a way? To solve this problem and to find a suitable model with which to manage information technology the management of change as well the management of technology was studied. In doing so 11 variables (which should be included in a management model) were distilled from the literature. Directors of academic information services in the South African tertiary sector were approached to rank the variables, an exercise that indicated the more important variables in the South African context. The ranking was as follows: Vision of the role of information technology in the enterprise Integrated strategic information technology and business plans of the enterprise Environmental scanning Available resources in the enterprise Centralised management responsibility Information technology standards and architecture Technological forecasting Market analysis The human aspect with reference to mankind's influence on and use of technology Evaluation of the information technology Risk assessment. Of these 11 variables, the first six were identified as key criteria. When existing information technology models were evaluated, these key criteria were used as the most important measures of effectiveness. However, attempts to find a suitable existing model that accommodates all six key criteria were unsuccessful. Equally, the effort to find a model which could be adapted to meet the criteria, was unproductive, though an effort was made to enhance the most promising model. In the process it has also been established that there are additional measures to which a successful model must comply. The development of a new model was embarked upon with success. The development of the model was done in two stages. The first effort was limited to the six key variables, while it was expanded in the second attempt to include all 11 variables. The model reflects both the relationships between the variables and the influences exerted between them. In designing a model for the management of information technology, it was discovered that the aim or goal of the model should be an integral part of the model. Integrating the goal resulted in clarity and contributed towards understanding the relationships and influences between the variables. In evaluating the model after completion, it was concluded that none of the 11 variables were unique or restricted to the tertiary sector or to South Africa. This conclusion is significant because it implies that the model can be applied as a general model for the management of information technology, irrespective of economic sector or geographic location.

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Ledwaba, Lesiba Stephen. "Provision of sustainable internet access to public libraries in South Africa." Thesis, 2018. http://hdl.handle.net/10500/24932.

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The study set out to investigate the provision of sustainable internet access to public libraries in South Africa. The rationale of the study was to investigate how sustainable internet access can be provided to public libraries in South Africa and to determine how they have developed and are regulated. Internet access is a key driver in delivering information services to the users and a critical tool in facilitating information sharing regardless of platform and geographic location. Therefore, the level of information and communications technology (ICT) penetration in public libraries formed a critical part of the study as the provision of internet to these libraries depends on available ICTs. The study employed a survey design and used interview tool to collect data from nine participants. Questionnaire augmented interviews as they were used to collect data from 322 respondents. The study used the probability sampling technique to collect data from the participants. The purposive sampling technique was used to select the participants for the interview, whereas the stratified probability, proportional to size, and systematic techniques were also used to select respondents in the senior categories, namely heads of public libraries. This ensured a sample size of 331 out of a population of 1 621 selected for the study. The sample size consisted of nine directors and 322 head librarians. No sampling was done on the nine heads (directors) of provincial public libraries, as the nature of this population did not warrant further dissection due to its small size. A Microsoft Excel spreadsheet was used to analyse data. Questionnaires were analysed when they were returned and interviews were analysed when they were conducted. Written descriptions, tables and figures were used to present data in an elaborative manner. Data was also presented through frequencies and percentages. It emerged from the study that most public libraries (97%) were connected to the internet. The findings of the study showed that most public libraries (80%) were connected to the internet through the fixed lines and that each of the nine provinces had its own internet service providers (table 5.12). The study recommended fixed lines for internet access to be laid to all public libraries in South Africa and that a government agency be used as a dedicated internet service provider for public libraries across all the nine provinces. A further study was recommended about the application of an internet access model used by academic institutions to public libraries.
Information Science
D. Litt. et Phil. (Information Science)

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Modiba, Mashilo Thomas. "The users' perspectives towards the role of public libraries in bridging the digital divide in Ngaka Modiri Molema District." Thesis, 2016. http://hdl.handle.net/10386/2829.

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Thesis ((M.A. (Information Studies)) -- University of Limpopo, 2016
This study investigated the users‟ perspective of the role played by public libraries in bridging the digital divide in the rural-urban communities with specific reference to Ngaka Modiri Molema District libraries, in the North-West Province, South Africa. The research methodology utilized in this study is a descriptive survey in design and quantitative in nature, through a questionnaire as a data collection tool, distributed to hundred (100) library users selected through quota, convenience and accidental sampling methods. Twenty (20) library users belonging to each of the five public libraries in the district participated in the study. It is revealed that public libraries in the Ngaka Modiri Molema District are playing a significant and crucial role in bridging the digital divide. This is due to the fact that the library users have indicated that they are able to conduct research, send and receive e-mails; they are able to type their personal and academic documents and even play computer games with the library computers and the internet. Based on these findings, this study recommends that district municipalities and the provincial government should continue to provide the public libraries with computers connected to the internet to all the libraries in Ngaka Modiri Molema District and to train the public librarians to be able to impart computer skills to the communities. Public librarians should also initiate computer orientation courses to provide basic skills to those who are computer illiterate in the communities.

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Moyo, Sharon. "Elementary school children’s acceptance and use of digital school libraries at Crawford Preparatory Pretoria School in Gauteng Province, South Africa." Diss., 2015. http://hdl.handle.net/10500/19899.

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The use of the digital school library depends on many factors, including end-users‘ acceptance. The issue of designing information systems that will be used appropriately is growing and thus user acceptance of new technology is now receiving much attention by researchers. Without acceptance, discretionary users will seek alternatives, while even dedicated users will most likely manifest dissatisfaction, negating many, if not all, the presumed benefits of the digital library. Whereas the traditional focus of digital libraries has drawn research on technological developments, there is a call for user-focused research. This study sought to identify the dynamics of elementary children‘s (11- to 13- year olds) decision-making in the context of accepting or resisting making use of digital school libraries at Crawford Preparatory Pretoria School in Gauteng. To be accepted, the digital library must satisfy basic usability requirements and be perceived as useful by the children. The constructs of the Technology Acceptance Model, perceived ease of use and perceived usefulness were used to generate an understanding of acceptance of the digital school libraries. The study adopted a quantitative case study research approach to compare the empirical data and the TAM theory. Data triangulation of a wide range of data collection methods, including observation, questionnaires, focus groups and tasks given to the children to work on using the International Children‘s Digital Library was analysed. The findings revealed that, just like adults, children make decisions regarding accepting and using the digital school library based on how easy it is to use and how relevant it is to their needs. The study recommends that software designers, teachers and librarians work with the children when designing digital school libraries to ensure that their acceptance factors are taken into consideration when designing for them.
Information Science
M. Inf.

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Matatiele, Refilwe Agnes. "Strategies for converting traditional academic library spaces to research commons : a South African perspective." Diss., 2020. http://hdl.handle.net/10500/27236.

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Background: Over the years, the traditional academic library has been the quintessential repository for hard-copy materials and relevant information resources to support the teaching, learning and research activities of their parent universities. Accordingly, the reinvention of the academic library and its transition to the research commons model was induced by the combined effect of historical and momentous developments such as :globalisation; the worldwide democratisation of societies; the advent of mass higher education; as well as the irreversible proliferation of information and communication technologies and their tectonic impact on the knowledge economy. Purpose: This research study investigated strategies applied when converting traditional university libraries to the research commons service delivery model in South Africa. The study also sought participants’ perspectives in the identification of success factors and constraints to such conversion strategies. Methodology :The study adopted a combined qualitative-quantitative approach involving interviews, observations and questionnaires. Three public university libraries in Gauteng Province were involved as case studies to determine the extent of their orientation to the research commons model. In this regard, the study sample consisted of a manager/librarian from each of the three university libraries. Data was collected primarily by means of a survey questionnaire and semi-structured individual interviews. Explorative, descriptive and interpretive elements were applied to complement the data collection and analysis processes. Thematic data analysis was used for the ultimate categorisation and merging of both the questionnaire- and interview-based data accrued rom the selected participants. Results: Overall, the study found that careful planning and identification of positive conversion factors were critical aspects for successful implementation and evolution of any current or future research commons model. Critical factors included :formation of a research library consortium; establishing one-stop multifunctional spaces; and ongoing user and space assessment to adjust services, resources and spaces accordingly to suit changing technologies, postgraduate needs and contemporary learning styles on time and as required .Meanwhile, conversion hindrances included: model misconception by university leadership; strategic planning and change management deficiencies; poor communication; homogeneous staffing models and budgetary constraints.
Information Science
M.A. (Information Science)

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Stewart, Graham Douglas James. "The implications of e-text resource development for Southern African literary studies in terms of analysis and methodology." Thesis, 1999. http://hdl.handle.net/10413/9002.

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This study was aimed at investigating established electronic text and information projects and resources to inform the design and implementation of a South African electronic text resource. Literature was surveyed on a wide variety of electronic text projects and virtual libraries in the humanities, bibliographic databases, electronic encyclopaedias, literature webs, on-line learning, corcordancing and textual analysis, and computer application programs for searching and displaying electronic texts .The SALIT Web CD-ROM which is a supplementary outcome of the research - including the database, relational table structure, keyword search criteria, search screens, and hypertext linking of title entries to the electronic full-texts in the virtual library section - was based on this research. Other outcomes of the project include encoded electronic texts and an Internet web site. The research was undertaken to investigate the benefits of designing and developing an etext database (hypertext web) that could be used effectively as a learning/teaching and research resource in South African literary studies. The backbone of the resource would be an indexed ''virtual library" containing electronic texts (books and other documents in digital form), conforming to international standards for interchange and for sharing with others. Working on the assumption that hypertext is an essentially democratic and anti canonical environment where the learner/users are free to construct meaning for themselves, it seemed an ideal medium in which to conduct learning, teaching and research in South African literature. By undertaking this project I hoped to start a process, based on international standards, that would provide a framework for a virtual library of South African literature, especially those works considered "marginal" or which had gone out of print, or were difficult to access for a variety of reasons. Internationally, the TEI (Text Encoding Initiative) and other, literature based hypertext projects, promised the emergence of networked information resources that could absorb and then share texts essential for contemporary South African literary research. Investigation of the current status of on-line reference sources revealed that the digital frameworks underlying bibliographic databases, electronic encyclopaedias and literature webs are now very similar. Specially designed displays allow the SALIT Web to be used as a digital library, providing an opportunity to read books that may not be available from any other library. The on-line learning potential of the SALIT Web is extensive. Asynchronous Learning Network (ALN) programmes in use were assessed and found to offer a high degree of learner-tutor and learner-learner interaction. The Text Analysis Computing Tools (TACT) program was used to investigate the possibility of detailed text analysis of the full texts included in the SALIT library on the CDROM. Features such as Keyword-in-context and word-frequency generators, offer valuable methods to automate the more time-consuming aspects of both thematic and formal text analysis. In the light of current hypertext theory that emphasises hypertext's lack of fixity and closure, the SALIT Web can be seen to transfer authority from the author/teacher/librarian, to the user, by offering free access to information and so weakening the established power relations of education and access to education. The resource has the capacity to allow the user to examine previously unnoticed, but significant contradictions, inconsistencies and patterns and construct meaning from them. Yet the resource may still also contain interventions by the author/teacher consisting of pathways to promote the construction of meaning, but not dictate it. A hypertext web resource harnesses the cheap and powerful benefits of Information Technology for the purpose of literary research, especially in the under-resourced area of South African literary studies. By making a large amount of information readily available and easily accessible, it saves time and reduces frustration for both learners and teachers. An electronic text resource provides users with a virtual library at their fingertips. Its resources can be standardised so that others can add to it, thus compounding the benefits over time. It can place scarce works (books, articles and papers) within easy access for student use. Students may then be able to use its resources for independent discovery, or via guided sets of exercises or assignments. Electronic texts break the tyranny of inadequate library resources, restricted access to rare documents and the unavailability of comprehensive bibliographical information in the area of South African literary studies. The publication of the CD-ROM enables the launch of new, related projects, with the emphasis on building a collection of South African texts in all languages and in translation. Training in electronic text preparation, and Internet access to the resource will also be addressed to take these projects forward.
Thesis (Ph.D)-University of Durban-Westville, Durban,1999.

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Sieberhagen, Elsabe Aneé. "The design and development of a digital information literacy program for an academic library." Thesis, 2005. http://hdl.handle.net/10500/1744.

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This dissertation is a report on a study to investigate the design and development of a digital information literacy program (DILP) for an academic library. The study is concerned with the exploration of the generic profile of the South African student at higher education institutions. The criteria for a digital information literacy program were also established. Based on the criteria and the profile of the students, the digital information literacy program was designed and developed. The research objectives were to * determine a generic profile of the South African student (as a member of Generation Y). * determine the criteria for an information literacy programme (ILP). * determine the criteria that a digital information literacy program should comply with (based on the criteria for a ILP). * design a digital information literacy program by documenting the elements and principles of design, navigation features, site architecture, etcetera. * develop a digital information literacy program by documenting the specific learning objectives and content and creating the Web based program. The study comprises a qualitative research approach and is concerned with the qualities and the characteristics of a phenomenon for better understanding and explanation. A critical analysis of reported research and literature forms the foundation of the study. The design and development of a digital information literacy program were based on the guidelines for Web based instruction in academic libraries. The results of the research enabled the researcher to design and develop the digital information literacy program, by integrating the following: * Characteristics of Generation Y * The criteria for a digital information literacy program * Factors important for designing in a Web environment, namely interactivity, site architecture, navigation features, principles of design, elements of design, incorporating media and learner levels * Authoring, technical aspects and the evaluating and testing of the prototype. The digital information literacy program is designed to provide academic libraries at higher education institutions with a product - a Web published CD - that they can use as is, or adapt according to their specific needs or circumstances, in order to support their students' digital information literacy skills.
Information Science
M.Tech.Information Technology

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Kau, Modiegi Jacqueline. "Schools as a conduit for taking public archives to children in the Gauteng Province of South Africa." Diss., 2018. http://hdl.handle.net/10500/25538.

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Public programming initiatives are considered an integral part of archival operations across the world because they support a greater use of archival records. In South Africa, public archival institutions are mandated in terms of section 5(1)(c) of the National Archives and Records Service of South Africa Act (Act No. 43 of 1996) (NARSSA Act), to reach out to the less privileged sectors of society, by making known information concerning records by means such as publications, exhibitions and lending of records. This also includes taking archives to young people, especially school learners. As a result, public archives repositories in South Africa have designed programmes to take archives to school learners for the purpose of creating future users and expanding the use of archival sources. Despite efforts to take archives to the people in South Africa, it would seem that public programming methods that repositories use at schools are not effective in creating awareness and promoting public archives to attract school learners. This qualitative study utilised semi-structured interviews and observation as data collection tools to investigate schools as conduits for taking public archives to learners in the Gauteng province of South Africa. The study targeted learners and teachers in schools which participated in the archival public programming in Gauteng province, as well as staff members of the National Archives and Records Service of South Africa (NARSSA) and Gauteng Provincial Archives responsible for public programming. The key findings suggest that the public archives repositories in Gauteng do not use technology, particularly social media, to market their services to school learners. The main method of taking archives to learners is through invitations and participation in the annual archives week, which do not yield any positive results, as learners do not visit the archives afterwards. It is recommended that NARSSA and Gauteng Provincial Archives consider using school learners who participated in archives week and are interested in archives to be ambassadors to further recommend the use of archives to potential users and their peers. Furthermore, collaboration between archivists and teachers from neighbouring schools should be considered by including school projects that involve the use of “archives’’. The study concludes that failure to adopt social media platforms to market archives would result in school learners not using archives. A further study covering all provinces in South Africa is recommended.
Information Science
M. inf. (Archival Science)

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Mohlala, Popopo Design. "Implementation of Enterprise Content Management System in Western Cape Government, South Africa." Diss., 2020. http://hdl.handle.net/10500/27066.

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The purpose of this study was to investigate the implementation of Enterprise Content Management (ECM) system at Western Cape Government (WCG), South Africa. The study evaluated the state of the implementation in order to establish whether the system met information and records management requirements and objectives. A probability sampling was used on a total population of 51 respondents and participants. The data were triangulated using multi-methods, whereby both qualitative and quantitative approaches were adopted in a sequential manner. A structured online survey questionnaire, online interviews, and document analysis were used to collect data, which were descriptively analysed. The study revealed that although the WCG has embarked on digitisation projects, which culminated in the department-wide implementation of ECM, the system was not evaluated regularly and consistently. This resulted in an inability to capture the lessons learnt – as well as a failure to realise the full benefits of implementing the system. The findings also showed that ECM implementation at WCG encountered some challenges – for example, inadequate training provided to staff, lack of adequate technology infrastructure, and poor technical support with regard to systems for managing digital records – that impacted on the system’s efficiency. Some of the recommendations of the study are that WCG should consider conducting regular ECM reviews to determine whether the system performs as required in terms of bringing about expected benefits, such as easy retrieval of digitally stored content. Departments should also ensure that there is an alignment among various digital applications for the purpose of creating a single enterprise platform that promotes collaboration and knowledge sharing. A study of ECM implementation in other provinces would enable a comparison of how the system performs elsewhere, including how it could be used as a viable option for organisations to promote digitisation.
Information Science
M. Inf. (Information Science)

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Nyirenda, Golie Alfred Chrispin. "Evaluating the impact of electronic libraries on physical libraries in South African university." 2015. http://encore.tut.ac.za/iii/cpro/DigitalItemViewPage.external?sp=1001921.

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M. Tech. Business Information Systems
In this day and age, technology keeps advancing thereby enabling electronic libraries to be one of the most useful sources of information. Traditional, physical libraries are, however, still in existence and one would wonder what the impact of online library is on physical libraries. In this research, the impact of electronic libraries on physical libraries in a South African university is evaluated. The main purpose of this study was to explore the impact of electronic libraries on physical libraries. The goal of the study was to conceptualize a framework for understanding the impact of Electronic library on Physical library which was accomplished by finding out whether the number of physical library users had increased or decreased in terms of the usage of the physical library in the past five years, what challenges are being faced by physical libraries due to the availability of electronic libraries and finally by evaluating the impact of electronic libraries on physical libraries.

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42

Da, Silva Rodrigues Antonio. "Multiculturalism in South African public libraries." Diss., 2005. http://hdl.handle.net/10500/1683.

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The multicultural nature of South Africa is recognised by our Constitution when it says that "the South African nation consists of a diversity of cultural, religious and linguistic communities." It also states that "everyone has the right to use the language and to participate in the cultural life of their choice" (South Africa, 1996). This supports the IFLA (1998: 6) International Guidelines for Library Services to Multicultural Communities which recommends that all ethnic, linguistic and other cultural groups be provided with library materials and services according to the same standards. It urges public libraries around the world to strive towards providing materials and services to all communities on an equitable basis - in their preferred languages and reflecting their own cultures. The LIASA policy supports this by recommending that libraries acquire, preserve and make available the widest variety of materials to reflect the plurality and diversity of South African society. Providing equitable library collections and services for the culturally diverse population of the City of Johannesburg is also supported by policy. This includes the Minimum Standards for the CJLIS (2003-2006) which maintains that the library should reflect the variety of cultures represented in the community; support cultural traditions; and be provided in the languages spoken and read in the local community. It also includes the Policy for the Selection of Materials for CJLIS (2002) which states that the Library's materials should reflect the cultural diversity of the City, especially materials in the languages of the indigenous communities. The purpose of this study is to investigate how the multicultural nature of South African communities - specifically that of Johannesburg - is reflected in the collections and services of public libraries. It also aims to identify suggestions on how these might be improved to ensure the representation of library collections and services to culturally diverse communities. To achieve this, a local and international literature review was conducted and interviews were held with librarians from CJLIS, Region Eight. It became evident from the investigation, that although policy documents that support the principle of providing equitable services and collections to culturally diverse communities exist, public libraries - such as the CJLIS, Region Eight, which operates within a culturally diverse environment - often do not provide these. The findings show that most of the collections and services are only offered in English and are not representative of the diverse communities. Reasons for this include the shortage of financial resources; non-availability of published materials in indigenous languages; and the lack of skills to offer these services. It is also evident from the study that multicultural services should be based on a thorough understanding of the composition and needs of each group in the community. This should be accomplished by means of user profiles and needs assessments. Based on these findings, recommendations on the development of multicultural library services and collections were made which may be applied - not only to the CJLIS - but also to other public libraries in South Africa that are similarly confronted with serving culturally diverse communities.
Information Science
M.A. (Information Science)

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43

Jayaram, Veena. "Public relations in University and Technikon libraries in South Africa." Thesis, 1993. http://hdl.handle.net/10530/1016.

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Submitted to the Faculty of Arts in fulfillment of the requirements for the degree of M Bibl in the department of Library and Information Science at the University of Zululand, South Africa, 1993.
Public relations is the art of relating to and communicating with one's public. The study emphasizes the dualistic nature of the concept, i.e. identifying the public's needs and wants ; and, keeping the public informed. PR is a planned process and planning effective PR programmes requires academic libraries to conduct a PR audit. The traditional concept of PR as merely a component of promotion is challenged. The role of PR is re-examined, indicating that PR could be regarded as the more dominant function over marketing of which promotion is only a component. An analysis of the statements by the Inter-University Library Committee (IULC) and the Committee of Technikon Principals (CTP) on the role of academic libraries, lends support to the view that PR should not be restricted to being a component of promotion, but that the converse should apply, and that promotion should rather become a component of PR. The view that academic libraries have a "captive audience" and therefore need not concern themselves much with PR, is therefore, rejected.. A survey of university and technikon libraries in South Africa shows that although PR should be a continuous and planned process of evaluating human needs and keeping users informed, only 33% of academic libraries have formal, planned PR programmes. Furthermore, the existing programmes address mainly one aspect of the PR function, namely that of keeping users informed. Only 26% evaluate user needs. This indicates that, for academic libraries, the PR audit is not yet fully visible.

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Maphopha, Khomotso Amanda. "The training of cataloguers in university libraries in South Africa." Diss., 2001. http://hdl.handle.net/2263/26257.

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Barnes, Eloise Anne. "Library outreach services for disadvantaged communities in South Africa." Thesis, 2014. http://hdl.handle.net/10210/10652.

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M. Bibl.
This study examines the potential of library outreach services in the development of disadvantaged black communities. It also investigates the possibility of closer co-operation between libraries and other service organisations in the presentation of library outreach services. It is generally recognised that effective, relevant library services can help uplift disadvantaged people, but for a number of reasons disadvantaged black South Africans do not use or benefit from libraries. Libraries in South Africa therefore face a great challenge. They must remove the barriers that have prevented the majority of the population from making use of their services and in the course of their service rendering they must also make a notable contribution to the upliftment of their communities. Libraries must assume their rightful role as valuable, recognised service organisations in the black communities of South Africa. This study will propose that library outreach services can play a vital role in helping the library meet this challenge. It will also suggest that no library can fight disadvantagement in its community in isolation. It needs to establish links with other organisations in the community for the benefit of the disadvantaged individual as well as for its own.

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46

Mukwevho, S. D. "The challenges of not having a library at secondary school in Sibasa Circuit and the management thereof: a case study of Vhembe District." Diss., 2015. http://hdl.handle.net/11602/785.

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Sonnekus, Elizabeth Aletta Sophia. "Faktore rakende wetgewing vir nasionale biblioteke in Suid-Afrikaanse Onafhanklike (Nasionale) en Selfregerende state." Thesis, 2014. http://hdl.handle.net/10210/12276.

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Holder, Lorette. "Ontwerp van 'n vrywilligewerkersprogram vir die openbare biblioteke in Suid-Afrika." Thesis, 2012. http://hdl.handle.net/10210/5566.

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D. Litt. et Phil.
The drastic reduction of funds allocated annually to public libraries has caused a serious shortage of financial and other resources. At the same time, various policy documents published in recent years emphasise the importance of public libraries for the development of South African society as a whole. Public libraries will therefore have to adapt and extend their services to cater for the needs of the communities they serve and to take their rightful place in the development of these communities. Using members of the local communities as voluntary workers is a proposed solution to the problem of providing extended services and remaining within budgetary limits. Research on designing an effective programme for using voluntary workers in public libraries was therefore imperative. The research was undertaken, firstly, on the basis of an intensive literature study and, secondly, by conducting an empirical study by means of structured interviews with a number of librarians in public libraries. The interviews were conducted after completion of the literature study. The purpose of the interviews was to determine whether the use of voluntary workers according to the proposed programme was supported by librarians in the public library sector. The opinions of respondents were subsequently analysed and objections to the use of voluntary workers were identified. The predetermined guidelines set on the basis of the literature study were followed to eliminate these objections. It was found that none of the objections to the use of voluntary workers could be sustained if the guidelines on designing and implementing a voluntary workers' programme were followed. Every possible resource was utilised to design a structured programme for recruiting potential voluntary workers from different communities and using them for rendering essential and extended services. The guidelines indicated that public library management should, first of all, determine the relevance of using voluntary workers by means of internal and external needs analyses. Should it be found that the aid of voluntary workers is relevant for rendering various services, a co-ordinator should be appointed to design and implement the voluntary workers' programme. It is suggested that the programme should be developed and implemented as follows,The co-ordinator, as the manager of the programme, will be responsible for compiling a policy, procedures, recruitment and selection strategies, a training schedule and a budget. These tasks may be delegated to other staff members so that they could play a role in training, supervising, motivating, evaluating and giving recognition to voluntary workers. Finally, the co-ordinator should evaluate the effectiveness of the programme on the basis of data gathered from supervisors, voluntary workers and relevant community members. The report on the findings should then be made available to all roleplayers. The programme should subsequently be adapted and improved according to the findings published in this report. The researcher therefore recommends that voluntary workers should be recruited on the basis of the structured voluntary workers' programme and used for rendering essential and extended services.

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Kalley, Jacqueline Audrey. "The effect of apartheid on the provision of public, provincial and community library services in South Africa with particular reference to the Transvaal." Thesis, 1994. http://hdl.handle.net/10413/11391.

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Minnaar, Philmar. "Biblioteekgeboue van inrigtings vir tersiêre onderwys in die RSA, 1946-1983 : 'n histories-bedryfskundige ontleding." Thesis, 2014. http://hdl.handle.net/10210/9880.

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D.Litt. et Phil. (Library and Information Science)
Since the first library building was built in 1900 at the University of Stellenbosch no scientific study of library buildings as seen from the viewpoint of the librarian in the RSA has been done. No South African criteria for libraries at tertiary institutions exist, but SAPSE building norms have been available since the late seventies. The shift of priority from merely collecting information to providing information and updating developments in information and telecommunication technology, have resulted in the philosophy of the library building being adapted. With the primary problem area of the study being the functionality of the modern library building, in the RSA, the research area was defined according to period, type of library building and kind of institution. This study covers the period 1946 through 1983. A thorough literature study on the planning of libraries overseas and in the RSA has been conducted. The type of libraries analised in this study are the main library buildings at universities, teacher training colleges and technikons in use at the end of 1983. Eighteen university library buildings, nineteen teacher training college library buildings and seven technikon library buildings were considered. Each library has been visited and personal interviews were conducted with heads of libraries and senior members of the staff. The personal interview was supplemented by a structured questionnaire dealing with the history, planning, functional areas and the influence of technology on the building. This was completed during the interview. One university library did not occupy a planned library building in 1983. Two universities built two new main library buildings during the period thirteen universities built one each, while one expanded in linear fashion through several academic departments. At teacher training colleges ten new main libraries were constructed, one library was housed in a converted hall and eight were in temporary facilities. Three technikon libraries were in converted halls, three in temporary facilities and one in a library building which was built in 1923...

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Dissertations / Theses on the topic 'Digital libraries – South Africa'

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