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1
Rahayu, Sri. "Pengaruh Kesuksesan Sistem Dapodikdasmen Kota Palembang Menggunakan Model Delone dan McLean." Jurnal Sains dan Teknologi Industri 17, no. 1 (April 9, 2020): 32. http://dx.doi.org/10.24014/sitekin.v16i2.8270.
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Kesuksesan penerapan sistem informasi dalam suatu bidang pendidikan sangat penting diperhatikan. Pengaruh kesuksesan sistem dapodikdasmen Kota Palembang menggunakan model delone dan mclean belum dilakukan. Model yang digunakan untuk menganalisis kesuksesan sistem informasi adalah Model Delone dan Mclean. Penelitian ini berupa studi kasus dengan metode penelitian deskritif kuantitatif. Instrument penelitian berupa kuesioner yang berisi pernyataan dengan menggunakan likert sebagai alat ukur yang digunakan sehingga menghasilkan tingkat kesuksesan sistem informasi. Penelitian ini menggunakan 6 variabel Model Delone dan Mclean. Data dalam penelitian ini dikumpulkan dengan menggunakan kuesioner yang diberikan kepada responden. Hasil analisis didapatkan dari jawaban operator sekolah SMA dan SMK di kota palembang.
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Rana, Nripendra P., Yogesh K. Dwivedi, and Michael D. Williams. "Evaluating the Validity of IS Success Models for the Electronic Government Research." International Journal of Electronic Government Research 9, no. 3 (July 2013): 1–22. http://dx.doi.org/10.4018/jegr.2013070101.
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The purpose of this paper is to compare and evaluate the validity of Information systems (IS) success models such as DeLone and McLean’s (1992), Seddon’s (1997), and DeLone and McLean’s (2003) IS success models for an e-government application called the Online Public Grievance Redressal System (OPGRS) in context of India. The paper also provides an integrated model of IS success based on the comparison of the three well-known IS success models. All the existing models of IS success are not considered in their original shapes as this research is not using the variables such as use, individual impact, organizational impact from DeLone and McLean (1992) IS success model, use and net benefits from DeLone and McLean (2003) IS success model, and other measures of net benefits of IS use including net benefits to individuals, organizations, and society, and expectations about the net benefits of future IS use from Seddon’s (1997) IS success model. The proposed model contains the additional constructs relevant to e-government research including complexity, trust, and facilitating conditions and found that the model performs quite satisfactorily as far as the success of the OPGRS system is concerned. The paper also discusses its limitations, provides implications for theory and practice, and proposed future lines of research which will allow the researchers, practitioners, and government to leverage the full potential of the OPGRS system to curb and eradicate corruption and to build a transparent and sanitized society.
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Pusparini, Nur, and Asrul Sani. "Mengukur Keberhasilan Penerapan Sistem Informasi Akademik Dengan Model Kesuksesan Delon And McLean." METHOMIKA: Jurnal Manajemen Informatika dan Komputerisasi Akuntansi 4, no. 1 (October 17, 2020): 149–55. http://dx.doi.org/10.46880/jmika.v4i2.164.
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Academic information systems are designed to manage academic-related data using computer technology. The quality of the information system helps provide satisfaction for the organization and increases competitiveness, providing added value to STMIK Widuri. To measure the success of a system can apply the success model of Delone and McLean. By testing the system using DeLone and McLean it is known that the STMIK Widuri academic information system as a whole has a good quality system and scores 81.63%.
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Angelina, Ruth Johana, Aji Hermawan, and Arif Imam Suroso. "Analyzing E-Commerce Success using DeLone and McLean Model." Journal of Information Systems Engineering and Business Intelligence 5, no. 2 (October 24, 2019): 156. http://dx.doi.org/10.20473/jisebi.5.2.156-162.
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Background: The increasing usage and development of e-commerce in Indonesia, demands competition between e-commerce that exists. To be successful e-commerce should be balanced with a good information system. Some clinical research has established what factors that affected the success, including DeLone and McLean. According to their e-commerce success model, there are six variables that affect e-commerce success, system quality, information quality, service quality, use, user satisfaction, and net benefitObjective: The study aims to analyze the relationship between system quality, information quality and service quality to user satisfaction and use. In addition, the study aims to analyze the relationship between user satisfaction and use to a net benefit.Methods: This study draws on the DeLone and McLean Model of Information System (IS) success model. It is a quantitative study that was conducted in the form of a survey of 110 users of each Lazada, Bukalapak, and Shopee users.Results: By applying DeLone and McLean model, this findings confirmed four hypotheses were significant in Bukalapak, Lazada, and Shopee.Conclusion:There were significant effect between the system quality on user satisfaction, service quality on use, service quality on user satisfaction and user satisfaction on net benefits. Meanwhile, system quality had insignificant effect to use and also information quality to use in Bukalapak, Lazada, and Shopee.Keywords: DeLone and McLean model,E-Commerce Success, Information System Success Measurement, IS Success Model
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A.R., Muh Ihsan, and Azwar Azwar. "ANALISIS FAKTOR-FAKTOR YANG MEMENGARUHI KESUKSESAN IMPLEMENTASI SISTEM E-FILING PAJAK." Jurnal BPPK : Badan Pendidikan dan Pelatihan Keuangan 11, no. 2 (December 18, 2018): 12–34. http://dx.doi.org/10.48108/jurnalbppk.v11i2.348.
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In order to address the task and function in tax policy through the information technology, the Directorate General of Tax, Ministry of Finance of Indonesia, has already developed and launched e-Filing system as tax services in web based. Although it has massively run, there are still problems in its implementation. Hence, we need to evaluate and judge how its implementation based on point of view of its user. The general purpose of this research is to evaluate the success of e-Filing system implementation based on user perception with DeLone & McLean Information System Success Model Approach (1992). By using primary data form questionnaire and secondary data with quantitative approach of Structural Equation Modelling (SEM) based on Partial Least Square (PLS)’s component or variance, this research examine the effect of success indicators measurement on implementation of e-Filing system based on Delone & McLean (1992) model. This model uses six variables which are system quality, information quality, user satisfaction, use, individual impact and organizational impact. This research empirically showed that the e-Filing system currently implementated is not successfully running yet based on all DeLone & McLean’s success measurement criterias. Hence, Directorate General of Tax need to improve, strengthen, and expand the e-Filing system implementation.
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Imay Kurniawan, S.Si. "ANALISIS PENGUKURAN KESUKSESAN SISTEM INFORMASI." TEMATIK 1, no. 2 (December 30, 2014): 44–55. http://dx.doi.org/10.38204/tematik.v1i2.48.
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Abstrak : Sistem informasi yang didukung teknologi informasi dapat memberikan nilai tambah bagi organisasi jika didesain menjadi sistem informasi yang efektif, yang menandakan bahwa sistem informasi tersebut sukses. Namun demikian pengukuran kesuksesan sistem informasi sulit dilakukan secara langsung. Diperlukan identifikasi faktor-faktor penyebab kesuksesan sistem informasi, yang digunakan untuk mengembangkan suatu model kesuksesan sistem informasi. Untuk menguji model tersebut akan digunakan metode Struktural Equation Modeling(SEM). Banyak penelitian telah dilakukan untuk mengidentifikasikan faktor-faktor yang menyebabkan kesuksesan sistem teknologi informasi. Salah satu penelitian yang terkenal di area ini adalah penelitian yang dilakukan oleh (DeLone & McLean,1992). Model kesuksesan sistem teknologi informasi yang dikembangkan oleh DeLone & McLean ini cepat mendapat tanggapan. Salah satu sebabnya adalah model mereka merupakan model yang sederhana tetapi dianggap cukup valid. Model kesuksesan sistem informasi yang akan dikembangkan oleh penulis, adaptasi dari model Delone & McLean yang dimodifikasi dengan menambah variabel kualitas layanan. Menurut (Pitt et al ,1995) apabila komponen kualitas layanan tidak diikut sertakan maka akan terdapat kesalahan dalam pengukuran kesuksesan sistem informasi.
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Saputro, Pujo Hari, Djoko Budiyanto, and Joko Santoso. "Model Delone and Mclean Untuk Mengukur Kesuksesan E-Government Kota Pekalongan." Scientific Journal of Informatics 2, no. 1 (February 15, 2016): 1–8. http://dx.doi.org/10.15294/sji.v2i1.4523.
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Pemerintah Kota Pekalongan saat ini sudah menjadi salah satu kota percontohan dalam penggunaan E-government di Indonesia, banyak sistem sudah diterapkan dan berhasil membantu dalam pelayanan pemerintah kota kepada masyarakat dan juga mempermudah dalam pekerjaan pegawai pemerintahan. Metode DeLone and McLean yaitu metode yang mempunyai 6 variabel evaluasi yaitu: information quality, system quality, service quality, use, user satisfaction dan net benefit. Metode DeLone and McLean akan digunakan sebagai model mengukur kesuksesan E- government dalam penggunaannya untuk membantu kinerja pegawai pemerintahan kota pekalongan. Dengan model ini diharapkan dapat diketahui komponen-komponen yang mendukung atau menghambat dalam penggunaan E-government, sehingga ke depan diharapkan dapat menjadi bahan evaluasi untuk perbaikan.
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Wibowo, Tony. "Studi Faktor Pendukung Popularitas Multiplayer Online Battle Arena dengan Pendekatan Kuantitatif." Ultima InfoSys : Jurnal Ilmu Sistem Informasi 12, no. 1 (June 28, 2021): 1–7. http://dx.doi.org/10.31937/si.v12i1.1951.
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One of the most popular video game genre nowadays is Multiplayer Online Battle Arena (MOBA). This genre has become the one genre to go in a multiplayer and competitive setting. This study aims to answer what makes this genre become so popular compared to another genre. The quantitative approach was used to gather a consensus of respondents that will give insight to the population's condition. By using Both DeLone & McLean and UTAUT2 model, it was found that the factors that influence MOBA popularity are Information Quality, Service Quality, Habit, Hedonic Motivation and Social Motivation. These findings show that MOBA usage are still very much influenced by social factor rather than mechanic aspect of video game.
Index Terms—MOBA; DeLone & McLean; UTAUT2
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., Deny, and Johanes Fernandes Andry. "Pengukuran Keberhasilan E-Learning dengan Mengadopsi Model Delone & Mclean." JURNAL SISTEM INFORMASI BISNIS 8, no. 1 (April 30, 2018): 68. http://dx.doi.org/10.21456/vol8iss1pp68-75.
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Investment resources, time and cost in the implementation of information systems are not small, making measuring the success of information systems becomes very important to do. Meanwhile, the university as an educational institution today has been rampant to implement e-learning as an information system that provides added value for students. A University in North Jakarta has implemented e-learning integrated with information portal of students and lecturers since 2009. But until now has not been measured the success of the information system. So this research is done with one of the goals to measure the success of e-learning adopted by the University. In addition, this research would like to test the success model of DeLone and McLean's updated information system (2003) in the case of e-learning. The analysis was performed using SEM with the help of Lisrel 8.7 which tested 7 hypotheses. From this research found that DeLone and McLean model can not be used to explain the cause of success of e-learning system that its use is required, but need further research to get better level of generalization.
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Sorongan, Erick, and Qory Hidayati. "Integration of eucs variables into delone and mclean models for e-government evaluation: Conceptual models." Register: Jurnal Ilmiah Teknologi Sistem Informasi 6, no. 1 (January 7, 2020): 33. http://dx.doi.org/10.26594/register.v6i1.1608.
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This research was based on the modification of the DeLone and McLean information systems models by adding end-user computing satisfaction variables to determine the success factors for e-government systems. This model was adopted due to the aim of this study to investigate the factors responsible for the successful implementation of e-government by bringing it closer to public value. However, while the DeLone and McLean models focus more on the information system approach, the model proposed was on the premise that system quality (SQ), information quality (IQ), content (CO) and format (FO) are determinants of e-government system user satisfaction. Furthermore, the net benefits through a five-dimensional public value determinants were used to evaluate e-government websites from a community perspective. Responses from 150 communities were analyzed by smart PLS 3.0 using structural equation models to examine the relationship between the constructs of the proposed model. This study contributes to the research gap in adopting DeLone and McLean's model in the e-government due to the limitation in its validation for different contexts. The results support the effect of content variables on user satisfaction and simultaneously prove that it is possible to explain net benefits, with an r-squared value of 69.1%, using the variables in the proposed model. The five dimensions of public value adopted all proved to have a positive influence with a confidence level of 95%. The level of construct significance identified is able to help in the formulation of strategies to improve e-government services.
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Gozali, Albert, and Johanes Supranto. "Evaluasi Implementasi Enterprise Resources Planning pada Perusahaan Manufaktur dengan Model DeLone dan McLean." Jurnal Manajemen Bisnis dan Kewirausahaan 4, no. 2 (March 14, 2020): 21. http://dx.doi.org/10.24912/jmbk.v4i2.7516.
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This research is intended to examine factors that influence the success of ERP implementation in winning competitive advantage. ERP is a device system that enables companies to manage efficiently and effectively the use of resources and provide integrated solutions for the company's information processing needs. DeLone & McLane success model was actively used since it was first introduced in 1992 and Measurement with the DeLone & McLean model is one of the most developed models to test the information success model. The sample of this study is the users of companies that use SAP as one of their information systems, several 200 people from various manufacturing companies to evaluate information systems based on user satisfaction. The results of the analysis show that all hypotheses show significant results obtained from positive values on the critical ratio (cr) and also the value of p values smaller than 5% (significant effect on α < 5%).
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Purwati, Astri Ayu, Zainol Mustafa, and Mazzlida Mat Deli. "Management Information System in Evaluation of BCA Mobile Banking Using DeLone and McLean Model." Journal of Applied Engineering and Technological Science (JAETS) 2, no. 2 (May 9, 2021): 70–77. http://dx.doi.org/10.37385/jaets.v2i2.217.
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The investment in information system brings significant impacts on the banking industry because it plays a pivotal role in providing better services and competitive edges. This study evaluated satisfaction level and benefit of the usage of the banking system which is m-Banking using the IS Success Model approach developed by DeLone and McLane in 2003. The population in this study was customers of one of the largest banks in Indonesia, namely Bank Central Asia (BCA) with a sample size of 200 customers. The data were analyzed using Structural Equation Model (SEM) with AMOS. The results showed that the IS Success Model consisting of system quality, information quality and service quality has a significant impact on customer satisfaction in using BCA m-Banking. This study also validates the research conducted by DeLone and McLean (2003) in developing the IS Success Model as a measure of the quality and key to the success of an information system.
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Sorongan, Erick, and Qory Hidayati. "Evaluation of Implementation E-Government with Delone and Mclean." INTENSIF: Jurnal Ilmiah Penelitian dan Penerapan Teknologi Sistem Informasi 4, no. 1 (February 8, 2020): 22–37. http://dx.doi.org/10.29407/intensif.v4i1.13067.
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This research intends to analyze and test variables that influence implementation E-government, especially in Balikpapan city. The study uses the information system success model DeLone and McLean which has six main variables that can be used to measure the success rate of information systems. Variables that support the success of e-government that support this research include system quality and information quality as exogenous variables. Furthermore, the use and user satisfaction variables are endogenous variables that also affect the net benefits variable. Based on previous research, service quality variables have not been proven to affect endogenous variables, so the researchers omit these variables. Data collection is done by distributing questionnaires to users of e-government services in Balikpapan City as many as 100 respondents. Data processing methods with Structural Equation Modeling (SEM) using the Smart PLS 3.0 approach. This research proves the R-square value of the dependent variable user satisfaction is 62%, and the net benefit variable is 59.1%, which means that the dependent variable can be explained through independent variables in this research model. Based on the findings in the study, it shows that the quality of the system has an effect on user satisfaction but has no impact on use.
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UMAROH, Sofia, and Mira Musrini BARMAWI. "DeLone and McLean Model of Academic Information System Success." Electrotehnica, Electronica, Automatica 69, no. 2 (May 15, 2021): 92–101. http://dx.doi.org/10.46904/eea.21.69.2.1108011.
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Information system (IS) is crucial in today’s educational institution. Academic information systems that provide reliable and well-presented information are essential for the university to improve strategic performance in management and decision making. To achieve educational-related goals, University makes investments in IS expecting positive impacts but often lacks post-implementation review. Thus, evaluation of IS “success” is an important aspect to ensure successful service delivery. This is indicated by the effective use of the system and the positive influence it has on their customers This is indicated by the effective use of the system and the positive impact on their customers. This study addresses factors that influence the successful implementation of the Academic Information System (AIS) using IS success models. The structural model has been tested using an empirical approach based on data collected from 187 active users of AIS. This study found compared to other quality dimensions, information quality has the greatest influence on user satisfaction. However, perceived system quality is not a significant predictor of system use and user satisfaction
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Widjaja, Andree E., Jengchung Victor Chen, and Bayarjargal Gonchig. "Investigating Factors Affecting Central Bank Information Systems Success." International Journal of Technology and Human Interaction 14, no. 4 (October 2018): 43–62. http://dx.doi.org/10.4018/ijthi.2018100103.
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This article investigates the factors affecting the success of central bank information systems (IS) in Mongolia. Drawing from the DeLone and McLean (2003) IS success models and Seddon and Kiew's (1997) path model, the factors that could potentially affect the success of the external and the internal IS of the central bank of Mongolia were empirically investigated. The data analysis was conducted using a quantitative method for the external IS and a mixed method for the internal IS. This article contributes to the academic literature by integrating DeLone and McLean's (2003) IS success model with Seddon and Kiew's (1997) path model and by validating the two aforementioned models within the context of central bank information systems in a developing country. This article has also important practical contributions, particularly for the central bank of Mongolia's authorities. The results, discussions, and implications of this study are elaborated in the paper.
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Kurniawan, I. Made Windu Segara, Gede Rasben Dantes, and Gede Indrawan. "ANALISIS KESUKSESAN IMPLEMENTASI APLIKASI ONLINE SINGLE SUBMISSION MENGGUNAKAN METODE DELONE DAN MCLEAN." Jurnal Nasional Pendidikan Teknik Informatika (JANAPATI) 9, no. 3 (December 30, 2020): 326. http://dx.doi.org/10.23887/janapati.v9i3.25087.
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Penelitian ini dilakukan atas dasar untuk mengetahui keberhasilan dari sebuah sistem informasi yang diterapkan dalam sebuah organisasi sehingga penelitian ini bertujuan untuk menganalisis kesuksesan implementasi aplikasi Online Single Submission (OSS) menggunakan metode Delone dan Mclean pada Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu (DPMPTSP). Penelitian ini termasuk penelitian kuantitatif dengan metode survei. Populasi penelitian ini adalah pengguna sistem informasi yang berjumlah 55 orang. Sebanyak 48 responden dipilih sebagai sampel yang ditentukan dengan teknik group random sampling. Hasil Penelitian menunjukkan bahwa system quality, informasi quality, service quality dan individual impact memiliki pengaruh terhadap organizational impact sebesar 95,9% dan berpengaruh terhadap tingkat kepuasan pengguna sebesar 64,55% berada pada kategori cukup tinggi. Berdasarkan hasil tersebut, dapat disimpulkan terdapat kesuksesan implementasi aplikasi OSS menggunakan metode Delone dan Mclean pada DPMPTSP Kabupaten Buleleng. Dari hasil ini diharapkan kedepannya aplikasi OSS dapat di implementasikan pada lembaga-lembaga pemerintahan yang lain di Kabupaten Buleleng.
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Wulansari, Anita, Juniar Sandra Prapanca, and Immah Inayati. "Mengukur kesuksesan website Rumah Sakit Darmo Surabaya menggunakan model Delone dan Mclean." Teknologi 11, no. 1 (January 1, 2021): 26–33. http://dx.doi.org/10.26594/teknologi.v11i1.2229.
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Websites is important for services industries, such as hopitals, because it help to deliver the information of services provided by the hospitals to their customers. However, Rumah Sakit Darmo Surabaya has not measure the performance of its website yet. Several studies related to measuring the success of information systems in hospitals use the Delone and McLean model as a measuring tool. Those researchs have a vary results. Therefore, the purpose of this study is to assess the performance of the Rumah Sakit Darmo Surabaya website and to understand the factors that influence it by adapting Delone and McLean success model. Respondents of this researh are 130 website visitors. The data obtained through questionnaires were processed using Structural Equation Modeling (SEM) analysis. Out of nine hypotheses proposed, only three can be accepted. This research prove that system quality and service quality affect user satisfaction and that usage affects net benefits.
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Cheng, Yung-Ming. "A hybrid model for exploring the antecedents of cloud ERP continuance." International Journal of Web Information Systems 15, no. 2 (June 17, 2019): 215–35. http://dx.doi.org/10.1108/ijwis-07-2018-0056.
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Purpose This study aims to propose a hybrid model based on expectation–confirmation model (ECM), DeLone and McLean IS success model and task-technology fit (TTF) model to examine whether quality factors and TTF as the antecedents to user beliefs can affect organizational users’ continuance intention of cloud enterprise resource planning (ERP). Design/methodology/approach Sample data for this study were collected from end-users of cloud ERP working in companies in Taiwan. A total of 370 questionnaires were distributed in the 37 sample companies, and 315 (85.1 per cent) usable questionnaires were analyzed using structural equation modeling in this study. Findings This study’s findings indicated that users’ perceptions of system quality, information quality and TTF all contributed significantly to their satisfaction, confirmation and perceived usefulness (PU) of cloud ERP, which in turn directly or indirectly led to their continuance intention of cloud ERP; that is, the results strongly supported the hybrid model integrating ECM, DeLone and McLean IS success model and TTF model with all hypothesized links being significant. Originality/value Empirically, this study’s research model capturing ECM, DeLone and McLean IS success model and TTF model has significantly shed light on the possible formulation of a richer post-adoption model. Noteworthily, considerably more attention should be paid to the fit between information-related characteristics and cloud ERP users’ work goals and needs, while TTF, based on both system-related and information-related technology characteristics, significantly contributes to users’ satisfaction, confirmation and PU, which together directly or indirectly explain their intention to continue using cloud ERP.
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Sharkey, Ultan, Murray Scott, and Thomas Acton. "The Influence of Quality on E-Commerce Success." International Journal of E-Business Research 6, no. 1 (January 2010): 68–84. http://dx.doi.org/10.4018/jebr.2010100905.
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This research addresses difficulties in measuring e-commerce success by implementing the DeLone and McLean (D&M) model of IS success (1992, 2003) in an e-commerce environment. This research considers the influence of quality on e-commerce success by measuring the information quality and system quality attributes of an e-commerce system and the intention to use, user satisfaction and intention to transact from a sample of respondents. This research provides an empirical e-commerce application of the updated IS success model proposed by DeLone and McLean (2003). This paper found significant relationships between Information Quality and System Quality and three success dimensions: intention to use, user satisfaction and intention to transact. It found the following constructs to be most important in predicting success: ease of understanding, personalization and reliability. In particular, that reliability is more important than usability where transactions are concerned and security though important, is not the most important factor.
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Syamsuddin, Muhammad Anshar. "ANALISIS FAKTOR YANG MEMPENGARUHI EFEKTIVITAS SAPP di DIREKTORAT JENDERAL BEA DAN CUKAI." JURNAL MANAJEMEN KEUANGAN PUBLIK 1, no. 2 (November 11, 2017): 79–89. http://dx.doi.org/10.31092/jmkp.v1i2.101.
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Sistem Aplikasi Piutang dan Pengembalian (SAPP) merupakan sistem aplikasi yang digunakan Direktorat Jenderal Bea dan Cukai untuk melakukan penatausahaan, monitoring piutang dan pengembalian dalam rangka melaksanakan tugas penagihan pajak. Saat ini SAPP telah diimplementasikan di seluruh kantor bea dan cukai. Harapan terhadap SAPP adalah terhimpunnya data piutang secara realtime.Penelitian ini menganalisis faktor-faktor yang mempengaruhi efektivitas SAPP. Model penelitian yang dikembangkan adalah model kesuksesan sistem informasi DeLone dan McLean (2003) yang disesuaikan dengan kondisi organisasi dan tambahan beberapa variabel dari model penelitian-penelitian sebelumnya. Model DeLone dan McLean merupakan model yang telah teruji dalam mengukur efektivitas suatu sistem informasi. Metode penelitian yang digunakan adalah survei kepada pengguna SAPP di lingkungan DJBC. Data hasil survei diolah dengan teknik Structural Equation Model (SEM) menggunakan aplikasi SmartPLS. Hasil dari penelitian ini menunjukkan bahwa faktor-faktor yang mempengaruhi efektivitas SAPP di Direktorat Jenderal Bea dan Cukai secara signifikan adalah Kualitas Sistem, Kualitas Informasi, Kualitas Layanan, dan Kondisi Fasilitas.
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Ibrahim, Idris, Afolabi Adamu, and Mustafa Hassan. "Analyzing the Role of Business Intelligence in Using the Information Systems." Mapta Journal of Mechanical and Industrial Engineering (MJMIE) 3, no. 2 (September 23, 2020): 30–37. http://dx.doi.org/10.33544/mjmie.v3i2.124.
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This study has compared three models: Delone, Mclean and corrected Sedan, by measuring the effect of business intelligence in the construction Armin Beton Yazd construction company with the library method. Then, the mediums and the related structures (information quality, system quality, service quality, system dependence, customer satisfaction and understanding profit (individual effect)) were analyzed to see if they are acting properly. To interpret the results, the authors used content production. The idea was to look for the best results and explanations for results. The main difference between these models is that the Delone and Mclean model consider system dependence (using the system) as a part of the information system's success. In contrast, the Sedan model sees it as a result. It seems that the Sedan model gives best results and explanations about them. Then, an analysis of using structure by the system because of the limited explanatory variation and very few relations with other structures was released to improve the explanatory power of future researches.
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Oliveira, Deyvison De Lima, Elíbia Paola da Silva Ferreira, Alexandre De Freitas Carneiro, Robinson Francino da Costa, and Wellington Silva Porto. "Sucesso de Sistemas de Informações na Administração Pública: Proposta de Um Modelo Exploratório." Future Studies Research Journal: Trends and Strategies 7, no. 2 (December 19, 2015): 94. http://dx.doi.org/10.24023/futurejournal/2175-5825/2015.v7i2.208.
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Investments in Information Systems (IS) have been significantly increasing and hence the relevance of the studies on the IS success is persistent. Delone and Mclean (2003) developed an IS successful model which is a benchmark for researches in the area, however, in the perspective of the public sector, studies are still rare. In this research it was sought to propose an exploratory model of successful IS in public administration, from the identification of each construct items of the Delone and McLean (2003) original model, through multiple case studies in three Municipalities and a Town Hall of the Southern Cone of Rondônia state, in Brazil. Based on the empirical research, it was found that the IS success factors in municipal public administration are close to those factors indicated in the reviewed literature, however, showing some particularities of the public sector. A model of successful factors and items of IS, from the confrontation between literature and empirical data, is presented in the end of this work.
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Yuniarto, Ponco, Eko Sediyono, and Farid Agushybana. "Evaluasi Kesuksesan Sistem Informasi Kesehatan Haji di Kantor Kesehatan Pelabuhan Semarang." Jurnal Manajemen Kesehatan Indonesia 6, no. 2 (August 31, 2018): 145–50. http://dx.doi.org/10.14710/jmki.6.2.2018.145-150.
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Penelitian ini bertujuan untuk mengetahui kesuksesan sistem informasi kesehatan haji di KKP Semarang melalui pendekatan DeLone and McLean. Jenis penelitian ini adalah deskriptif dengan pendekatan kulitatif. Teknik pengumpulan data melalui wawancara mendalam dan observasi. Wawancara disusun berdasarkan model Update kesuksesan DeLone and McLean terhadap enam dimensi yaitu kualitas sistem, kualitas informasi, kualitas layanan, penggunaan, kepuasan pengguna dan manfaat yang didapat dari menggunakan sistem. Hasil penelitian menunjukan bahwa sistem memiliki fleksibilitas yang baik dengan dapat diakses dari mana saja dan adanya falisitas ekspor dan impor ke excel untuk memudahkan input dan pembuatan laporan. Informasi yang ditampilkan juga sudah lengkap.dan akurat, sehingga membuat pengguna merasa puas selama menggunakannya. Kekurangan sistem ini adalah pada kapasitas penyimpanan yang harus ditambah karena menampung semua sistem yang ada di KKP Semarang. Manfaat yang diperoleh dari sistem adalah pekerjaan menjadi lebih cepat dan mudah dalam pencatatan dan pelaporan. Selain itu hasil informasi dapat digunakan sebagai bahan perencanaan oleh KKP Semarang.
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Yuningsih, Yuyun, Ari Puspita, and Dahlia Dahlia. "MEASURING SATISFACTION USER WEBSITE WWW.QOO10.CO.ID USING DELONE AND MCLEAN MODELS." Jurnal Riset Informatika 2, no. 3 (June 17, 2020): 145–50. http://dx.doi.org/10.34288/jri.v2i3.143.
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The research to measure customer satisfaction with the use of a product or service sold on online shopping sites that can meet their needs as expected. The research method used in this study is a survey method, the authors distribute questionnaires to men or women aged 17-40 years who have already or frequently shop online through the website www.qoo10.co.id. This research uses Delone and McLean models and is assisted with AMOS (Analysis of Moment Structure) software. Delone and McLean models can facilitate researchers in determining the variables that affect measuring website user satisfaction. the results of this study are in the form of a chart that concludes that the quality of the information system influences user satisfaction. The quality of the system affects the user, user satisfaction affects the user, and usage influences the benefits of the web www.Qoo10.co.id with the value of Chi-Square 7.015 and a Probability value of 0.83.
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Ratnasari, Asti. "ANALISIS KEPUASAN MAHASISWA TERHADAP KINERJA PORTAL UNIVERSITAS ALMA ATA MENGGUNAKAN PENDEKATAN END-USER COMPUTING SATISFACTION DAN DELONE AND MCLANE MODEL." Indonesian Journal of Business Intelligence (IJUBI) 1, no. 2 (March 7, 2019): 66. http://dx.doi.org/10.21927/ijubi.v1i2.897.
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<p>Kepuasan pengguna merupakan salah satu aspek untuk mengevaluasi sistem informasi. Sistem informasi dikatakan baik, jika pengguna merasa puas terhadap sistem informasi yang diterapkan dalam suatu organisasi. <em>End User Computing Satisfaction </em>dan <em>Delone and McLean Model of Information Systems</em>, keduanya merupakan model evaluasi sistem informasi untuk mengetahui kepuasan pengguna. Penelitian ini bertujuan untuk mengetahui faktor-faktor yang mempengaruhi kepuasan pengguna terhadap kinerja Portal UAA (konten, akurasi, format, kemudahan penggunaan, ketepatan waktu, kualitas informasi, kualitas sistem dan kualitas layanan). Lebih lanjut, penelitian ini juga memodelkan kepuasan pengguna baru dengan memodifikasi <em>End User Computing Satisfaction </em>dan <em>Delone and McLean Model of Information Systems.</em> Analisis data yang digunakan untuk pengolahan data adalah analisis regresi berganda. Analisis regresi berganda digunakan untuk mengetahui pengaruh antar variabel independen terhadap variabel dependen.</p>
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Mohamad Ichsan, and Suryo Sujoko. "MENGUKUR KESUKSESAN IMPLEMENTASI OM SPAN MENGGUNAKAN MODEL DELONE DAN MCLEAN." Jurnal BPPK : Badan Pendidikan dan Pelatihan Keuangan 10, no. 1 (November 6, 2017): 38–50. http://dx.doi.org/10.48108/jurnalbppk.v10i1.30.
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Penelitian ini membahas Model DeLone dan McLean untuk mengukur kesuksesan implementasi Online Monitoring (OM) SPAN dan faktor-faktor yang mempengaruhi kesuksesan. OM SPAN merupakan aplikasi berbasis web yang digunakan untuk memantau perencanaan dan pelaksanaan Anggaran Pendapatan dan Belanja Negara (APBN). OM SPAN dikembangkan dan dikelola oleh Ditjen Perbendaharaan. Pengguna OM SPAN sebanyak 30-an ribu yang tersebar secara nasional dari seluruh satuan kerja pemerintah pusat. Hasil dari penelitian ini menunjukan kesuksesan implementasi sistem informasi OM SPAN, di mana sebagian besar pengguna (lebih dari 90%) menyatakan puas atau sangat bermanfaat bagi pengguna. Berdasarkan hasil analisis, peneliti menemukan bahwa kualitas informasi, kualitas sistem dan kualitas layanan mempengaruhi kepuasan pengguna sebesar 44,1%. Selanjutnya, kepuasan pengguna mempengaruhi keuntungan bersih sebesar 63,7%. Penelitian ini juga menemukan bahwa kualitas sistem berpengaruh positif signifikan terhadap kepuasan pengguna. Hal ini perlu dipertimbangkan oleh organisasi untuk pengembangan OM SPAN pada masa depan.
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Ojo, Adebowale I. "Validation of the DeLone and McLean Information Systems Success Model." Healthcare Informatics Research 23, no. 1 (2017): 60. http://dx.doi.org/10.4258/hir.2017.23.1.60.
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Rosario B, Maria, Marrylinteri Istoningtyas, and Fitria Febrianti. "ANALISIS KUALITAS WEBSITE SAMSAT JAMBI MENGGUNAKAN METODE DELONE AND MCLEAN." Rabit : Jurnal Teknologi dan Sistem Informasi Univrab 6, no. 2 (July 8, 2021): 138–44. http://dx.doi.org/10.36341/rabit.v6i2.1743.
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Website SAMSAT merupakan salah satu penerapan teknologi informasi yang digunakan untuk mempermudah pengguna kendaraan bermotor untuk mendapatkan informasi yang berkaitan dengan layanan yang disediakan oleh kantor SAMSAT. Berdasarkan hasil kuesioner awal yang peneliti telah sebarkan kepada 50 orang responden 82% responden menyatakan bahwa website SAMSAT Jambi mempunyai kelemahan diantaranya website tersebut kurang menarik dari segi interface dan terdapat menu yang error dalam website tersebut. Tujuan dari penelitian ini adalah Menganalisis tingkat kesuksesan website SAMSAT Jambi menggunakan metode Delone dan Mclean Serta Mengetahui pengaruh variabel independen(Kualitas sistem, kualitas informasi, kualitas layanan) terhadap variabel dependen(penggunaan, kepuasan pengguna, manfaat bersih).analisis data menggunakan metode SEM dan software SmartPLS. Berdasarkan hasil pengolahan data kuesioner masyarakat jambi didapatkan bahwa dari 9 hipotesis yang diajukan pada penelitian ini,hanya 7 hipotesis yang dapat diterima diantaranya yaitu kualitas sistem terhadap penggunaan, kualitas sistem terhadap kepuasan pengguna, kualitas informasi terhadap penggunaan, kualitas informasi terhadap kepuasan pengguna, penggunaan terhadap kepuasan pengguna, penggunaan terhadap manfaat bersih, serta kepuasan pengguna terhadap manfaat bersih
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Meidiawani, Masayu, Misnaniarti Misnaniarti, and Rizma Adlia Syakurah. "KEPUASAN PENGGUNA APLIKASI E-PPGBM BERDASARKAN MODEL KESUKSESAN DELONE -MCLEAN." PREPOTIF : Jurnal Kesehatan Masyarakat 5, no. 1 (January 21, 2021): 96–102. http://dx.doi.org/10.31004/prepotif.v5i1.1323.
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Pendahuluan: Indonesia sampai saat ini masih menghadapi permasalahan gizi. Tiga beban malnutrisi yang dihadapi saat ini meliputi gizi kurang, kelaparan terselubung, dan berat badan berlebih. Hal ini mengancam kelangsungan hidup, tumbuh kembang anak, dan perkembangan bangsa. Untuk mengatasi permasalahan gizi tersebut diperlukan ketersediaan data anak balita yang akurat, lengkap dengan nama dan alamat sehingga dapat susun kebijakan intervensi yang tepat sasaran. Kondisi inilah yang mendrong Kementerian Kesehatan RI mengembangkan sistem informasi aplikasi Elektronik Pencatatan Pelaporan Gizi Berbasis Masyakarat (e-PPGBM). Tujuan penelitian ini adalah untuk menganalisis hubungan kualitas sistem dengan kepuasan pengguna Aplikasi Elektronik Pencatatan Pelaporan Gizi Berbasis Masyarakat (e-PPGBM). Metode: Penelitian ini merupakan jenis penelitian analitik cross-sectional dengan pendekatan kuantitatif. Sampel penelitian ini seluruh petugas gizi Puskesmas Sekota Palembang yang mengelola Aplikasi e-PPGBM. Waktu pengumpulan data dilakukan di bulan Oktober 2020. Instrumen penelitian ini menggunakan kuesioner dengan responden 51 orang. Sampel penelitian merupakan total populasi. Analisis data dilakukan secara univariat dan bivariat menggunakan uji Chi-Square. Hasil: Hasil penelitian menunjukkan bahwa kualitas sistem baik (54,9%) dan kepuasan pengguna Aplikasi e-PPGBM sebesar 66,7%. Analisa bivariat menunjukkan bahwa kualitas sistem berhubungan dengan kepuasan pengguna (p-value = 0,004). Simpulan: Kementerian Kesehatan harus melakukan upaya peningkatan kualitas sistem sehingga dapat meningkatkan kepuasan pengguna pada penggunaan aplikasi e-PPGBM.
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Mubiroh, Siti. "Analisis Implementasi E-audit untuk Pemeriksaan Keuangan Negara Studi pada BPK RI Perwakilan Daerah Istimewa Yogyakarta." Berkala Akuntansi dan Keuangan Indonesia 4, no. 1 (June 14, 2019): 15. http://dx.doi.org/10.20473/baki.v4i1.11908.
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Badan Pemeriksa Keuangan (BPK) RI mempunyai peran penting dalam meningkatkan akuntabilitas keuangan negara. Dalam menjalankan tugasnya, BPK menghadapi permasalahan yaitu sumberdaya manusia yang terbatas dan waktu pemeriksaan yang terbilang singkat. Oleh karena itu BPK mengembangkan sistem informasi e-audit dalam pelaksanaan pemeriksaan pengelolaan dan tangungjawab keuangan negara. Penelitian ini menggunakan Model Kesuksesan Sistem Informasi DeLone dan McLean (2003) dengan menggunakan enam komponen yaitu System Quality, Information Quality, Service Quality, Information System Use, User Satisfaction, dan Net Benefits. Perbedaan penelitian ini dengan penelitian sebelumnya adalah penelitian ini menggunakan pendekatan kualitatif dengan metoda studi kasus dengan tujuan untuk mengetahui implementasi e-audit secara mendalam. Teknik pengambilan sampel menggunakan snowball sampling. Teknik pengumpulan data menggunakan wawancara, observasi, dan dokumentasi. Informan dalam penelitian ini adalah auditor BPK RI Perwakilan DIY. Hasil penelitian ini menunjukkan bahwa fitur pencarian utama dan fitur data antar efektif digunakan dalam proses pemeriksaan keuangan pemerintah daerah, sedangkan fitur LKPD belum efektif digunakan dalam proses pemeriksaan keuangan pemerintah daerah.Kata Kunci: E-audit, DeLone and McLean Models, Audit Sistem Informasi
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Indra Rai, I. Putu G. Lanang, and I. Made Sadha Suardikha. "Bahasa IndoAnalisis Kesuksesan SIPKD Berdasarkan Model Delone & Mclean Pada Sekretariat Daerah Kabupaten Bulelengnesia." E-Jurnal Akuntansi 29, no. 2 (November 25, 2019): 742. http://dx.doi.org/10.24843/eja.2019.v29.i02.p19.
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The success of an accounting information system in managing regional finances of government agencies is very important to note. Especially if there is a phenomenon of switching from one system to another. The success or failure of the system used can have an impact on employee performance. The purpose of this study is to assess the successful use of the SIPKD based on the DeLone & McLean Model (2003). The study was conducted at the Regional Secretariat of the Regency of Buleleng. This study uses non-probability sampling method with saturated sample technique. The analysis technique used is partial least square analysis. The results of the analysis found that there was a significant influence between the variables of information quality on system use, information quality on user satisfaction, system use on individual performance, and user satisfaction on individual performance. The level of success of the system measured at this level of effectiveness found that the implementation of SIPKD in the Regional Secretariat of Buleleng Regency was classified as successful.
Keywords : DeLone & McLean Model; SIPKD; SIA Succes; Individual Performance
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Mubarok, Ade, Noneng Tia Aprilia, and Sari Susanti. "ANALISIS KEPUASAN PENGGUNA LAYANAN GOOGLE-FORMS SEBAGAI MEDIA SURVEY ONLINE MENGGUNAKAN DELONE & MCLEAN." Jurnal Informatika 7, no. 2 (September 14, 2020): 192–98. http://dx.doi.org/10.31294/ji.v7i2.7967.
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Kegiatan melakukan survei atau membagikan formulir, biasanya dihadapkan dengan banyaknya data yang harus diolah dengan berbagai cara atau metode, besarnya jumlah data yang didapatkan membuat pengolahan data memakan biaya dan waktu yang sangat lama. Dengan hadirnya layanan Google Forms diharapkan dapat memudahkan para pengguna yang sedang melakukan kegiatan survei online. Tujuan Penelitian ini untuk melihat hubungan antara variabel-variabel terhadap kepuasan pengguna layanan Google Forms di Kota Bandung menggunakan model DeLone & McLean. Model DeLone & McLean sendiri mempunyai enam variabel yaitu: Kualitas Sistem (System Quality), Kualitas Informasi (Information Quality), Kulalitas Layanan (Service Quality), Penggunaan (Use), Kepuasan Pengguna (User Satisfaction), dan Manfaat Bersih (Net Benefit), namun pada penelitian ini peneliti hanya menggunakan 5 variabel saja yaitu, Kualitas Sistem (System Quality), Kualitas Informasi (Information Quality), Kulalitas Layanan (Service Quality), Penggunaan (Use), dan Kepuasan Pengguna (User Satisfaction). Teknik pengambilan sampel yang digunakan adalah pendekatan convinience sampling. Hasil penelitian yang diperoleh adalah variabel Kualitas Sistem (System Quality) (X1), Kualitas Informasi (Information Quality) (X2), Kualitas Layanan (Service Quality) (X3), dan Penggunaan(Use) (X4) secara bersama-sama atau simultan berpengaruh terhadap Kepuasan Pengguna (User satisfaction) (Y).
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Xinli, Hu. "Effectiveness of information technology in reducing corruption in China." Electronic Library 33, no. 1 (February 2, 2015): 52–64. http://dx.doi.org/10.1108/el-11-2012-0148.
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Purpose – The purpose of this paper is to examine the effectiveness of information technology in reducing corruption in China. Meanwhile this paper explores whether electronic monitoring systems (EMS) can be evaluated in terms of the DeLone and McLean information systems (IS) success model. Design/methodology/approach – The status of the EMS in five cities is first proposed, and then a model of e-government system success is designed to evaluate the EMS. Data are obtained from 387 civil servants in the supervision agencies. Then the effectiveness of EMS in reducing corruption is deeply assessed, and the DeLone and McLean IS success model is validated. Findings – The findings show that the application of EMS has a positive effect on reducing corruption. IT thus has the potential to reduce corruption, but the institution and the people are more important. Originality/value – Although many theories about reducing corruption have been proposed, the EMS application in reducing corruption has seldom been addressed. This study is the first, to the author's knowledge, to examine EMS and corruption reduction from the point of view of the IS success model.
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Yanti, Sur, and Henry Nugroho. "ANALISIS FAKTOR-FAKTOR PENERIMAAN DAN NIAT KEBERLANJUTAN PENGGUNAAN PORTAL AKADEMIK SIAKAD STMIK AKAKOM MENGGUNAKAN TAM SERTA MODEL DELONE DAN MCLEAN." JIKO (Jurnal Informatika dan Komputer) 3, no. 1 (February 22, 2018): 37. http://dx.doi.org/10.26798/jiko.2018.v3i1.84.
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Academic Portal SIAKAD STMIK AKAKOM with address siakad.akakom.ac.id, was built with the aim of improving the quality of performance and services as well as the means of academic interaction between lecturers, students and academic departments based on information technology. Evaluate the success of its application is necessary to always meet its objectives. Based on previous research and basic theory of TAM and DeLone and McLean model hence researcher make model to analyze acceptance factors and intention of sustainability use SIAKAD STMIK AKAKOM. Analyzer used is PLS 3.0. TAM describes the behavioral factors of computer users based on the beliefs, attitudes, intention, and user behaviour relationship. The DeLone and McLean model is an information system success model with three parts of the instrument, the first used to measure the technical success of the system quality, the two measures of semantic success ie the quality of information, and the three measures of effective information system is use, user satisfaction, individual impact and organizational impact. The results of empirical research indicate variable of Information Quality and System Quality that affect the User Satisfaction towards SIAKAD STMIK AKAKOM, while the sustainability intention using SIAKAD STMIK AKAKOM determined by User Satisfaction variable.
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Payani, Agnes Sondita, Gusti Darma Yudha, Siti Desty Wahyuningsih, Novranza Kannia, Diyoga Silavani Kusapy, Dumaria Simanjuntak, Yurisce Widya Bakaru, and Sonia Simanullang. "Uji Keberhasilan Implementasi Master Plan Teknologi Informasi dan Manajemen BDPJN Menggunakan Metode DeLone dan McLean." Jurnal Edukasi dan Penelitian Informatika (JEPIN) 6, no. 2 (August 25, 2020): 258. http://dx.doi.org/10.26418/jp.v6i2.37757.
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Dalam perjalanan operasional data penginderaan jauh di Pustekdata, LAPAN mengoperasikan Bank Data Penginderaan Jauh Nasional (BDPJN) yang gunanya untuk memfasilitasi kebutuhan data penginderaan jauh nasional. Pada tahun 2011, Pustekdata menyusun Master Plan dan Blue Print Teknologi Informasi (TI) BDPJN tahun 2012-2016 dan Master Plan Manajemen BDPJN. BDPJN memiliki target yang tertuang pada Master Plan TI dan Manajemen BDPJN. Diperlukan suatu kajian untuk mengevaluasi apakah kegiatan yang telah dioperasionalkan hingga saat ini sudah menyesuaikan dengan implementasi dari Master Plan yang telah dibangun. Target-target yang tercantum pada Master Plan TI dan Manajemen BDPJN dapat dijadikan parameter untuk mengukur keberhasilan implementasi Master Plan TI dan Manajemen BDPJN yang telah dioperasionalkan hingga saat ini. Metode DeLone dan McLean digunakan untuk mengukur keberhasilan implementasi Master Plan TI dan Manajemen BDPJN. Koefisien korelasi yang dihasilkan dari pengujian menggunakan metode DeLone dan McLean menunjukkan bahwa kepuasan pengguna sangat berpengaruh pada kesuksesan implementasi masterplan BDPJN diikuti dengan meningkatnya kualitas sistem, kualitas layanan, dan kualitas informasi yang juga ikut mempengaruhinya. Selain itu, meningkatnya kepuasan pengguna maka akan berdampak pada manfaat-manfaat yang diberikan oleh sistem BDPJN sehingga dapat membantu meningkatkan dan mempermudah kinerja pegawai.
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Hermawan, Hermawan. "Successful Implementation of Enterprise Resource Planning." Winners 20, no. 1 (May 24, 2019): 19. http://dx.doi.org/10.21512/tw.v20i1.5359.
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The purpose of this research was to analyze factors that influence a successful implementation of Enterprise Resource Planning (ERP) at PT Agung Sedayu Group. Measuring the success of ERP implementation was needed to find out what success factors influence the implementation process. The DeLone and McLean success model was used as a measurement tool with employees who actively used the ERP system as respondents. The research method used was a descriptive quantitative method with questionnaires as data collection techniques with the indicators on DeLone and McLean model. Data taken from the questionnaire were 187 samples from 350 active user population systems at PT Agung Sedayu Group. Questionnaire data were processed using the SPSS application to test the validity and reliability; then linear regression analysis was performed to test the hypothesis. From the results of the research, it is known that all variables of system quality, information quality, service quality, usage, user satisfaction, and net benefits have an influence on the successful implementation of ERP at PT Agung Sedayu Group. The conclusion presents that the successful implementation of ERP is more influenced by user satisfaction supported by the level of use, system quality, information quality, and service quality.
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Zahri, Rihan Mustafa, and Dinda Amelia Kusumastuti. "Determinan Persepsi Pengguna, Kepuasaan Pengguna dan Kesuksesan Implementasi E-Budgeting di Pemerintah Kota Surakarta." Owner 4, no. 1 (February 4, 2020): 240. http://dx.doi.org/10.33395/owner.v4i1.221.
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Penelitian ini bertujuan untuk menguji tingkat kesuksesan model sistem e-budgeting di pemerintah kota Surakarta dengan menggunakan D&M IS Succes Model yang dikembangkan oleh Delone dan McLean (Delone dan McLean, 2003). Penelitian ini menggunakan metode observasi dan survei yaitu metode pengumpulan data primer yang diperoleh secara langsung dari sumber asli melalui kuesioner dan wawancara langsung dengan responden. Populasi dalam penelitian ini adalah Organisasi Perangkat Daerah (OPD) di pemerintah kota Surakarta yang terkait dengan penyusunan anggaran dengan menggunakan e-budgeting. Data yang sudah disebar melalui kuesioner dianalisis menggunakan sotware Analysis of Moment Structure (AMOS) IBM 23. Hasil penelitian ini membuktikan bahwa kualitas sistem berpengaruh positif terhadap persepsi penggunaan e-budgeting. Kualitas sistem informasi e-budgeting berpengaruh tidak signifikan terhadap kepuasan pengguna e-budgeting. Kualitas informasi berpengaruh positif dan signifikan terhadap penggunaan e-budgeting. Kualitas informasi tidak berpengaruh terhadap kepuasan pengguna. Kualitas layanan berpengaruh positif dan signifikan terhadap penggunaan e-budgeting. Kualitas pelayanan tidak berpengaruh signifikan terhadap kepuasan pengguna. Persepsi penggunaan berpengaruh positif dan signifikan terhadap kepuasan pengguna. Persepsi penggunaan e-budgeting berpengaruh positif dan signifikan terhadap kinerja e-budgeting. Kepuasan pengguna berpengaruh positif terhadap kesuksesan atau kinerja e-budgeting.
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H P, Dony Setiawan, Trismayanti Dwi Puspitasari, and Mochammad Choirur Roziqin. "Analisis Jalur Kualitas Sistem Terhadap Kepuasan Pengguna dan Intensitas Pengguna SIMRS Dengan Metode De Lone dan Mc Lean di Rumah Sakit Balung Kabupaten Jember." Techno.Com 17, no. 1 (October 22, 2017): 36–47. http://dx.doi.org/10.33633/tc.v17i1.1585.
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Sistem informasi manajemen rumah sakit merupakan suatu usaha untuk menyajikan informasi yang akurat, tepat waktu dan sesuai kebutuhan guna menunjang proses fungsi-fungsi manajemen dan pengambilan keputusan dalam memberikan pelayanan kesehatan di Rumah Sakit. Masalah yang dihadapi oleh pengguna sistem informasi manajemen rumah sakit di Rumah Sakit Balung Kabupaten Jember didapatkan dari hasil wawancara, antara lain: kualitas sistem, kualitas informasi, kualitas layanan, intensitas pengguna, pengguna sistem, kepuasan pengguna dan net-benefit. Penelitian ini adalah penelitian analitik kuantitatif dengan menggunakan uji analisis jalur. Penelitian ini menilai persepsi pengguna sistem informasi manajemen rumah sakit dengan metode DeLone dan McLean. Peneliti menggunakan metode DeLone dan McLean karena metode tersebut cocok dengan karakteristik masalah yang ada di Rumah Sakit Balung Kabupaten Jember. Hasil dari penelitian ini adalah peneliti dapat mengetahui bahwa efek langsung standarized solution KS-IP=0,58. Sedangkan efek tidak langsung standarized solution KS-KP-IP=0,78x0,45=0,351. Sehingga dapat ditarik kesimpulan bahwa dari analisis jalur bahwa efek langsung standarized solution KS-IP=0,58 > efek tidak langsung standarized solution KS-KP-IP=0,78x0,45=0,351. Yang berarti memiliki makna jalur KS-IP lebih baik/lebih besar nilainya daripada KS-KP-IP.
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Mahendra, Irfan. "ANALISIS KEBERHASILAN WEBSITE RESMI UNIVERSITAS BOROBUDUR MENGGUNAKAN DELONE & MCLEAN MODEL." Jurnal Ilmu Komputer 7, no. 1 (August 3, 2018): 22–28. http://dx.doi.org/10.33060/jik/2018/vol7.iss1.80.
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This research aims to analyze the success of the website of Borobudur University using Delone & Mclean Model. Variables used in this research are the quality of information, system quality, service quality, and user satisfaction. The research population is a regular student at the University of Borobudur, with a population of 431 people. The number of samples used in this research was 82 people, with a significance level of 10%. Meanwhile, in determining the sample using non probability sampling approach by using accidental sampling technique. Data collection activities were conducted using questionnaires, while the data analysis techniques used are descriptive statistics and inferential statistics, to describe the profile of respondents and to know the user perception of research variables. Based on the results of research, showed that students' perceptions of the website of the University of Borobudur is high. While based on the results of hypothesis testing, also obtained result that all hypothesis in test accepted, where there is a positive and significant relationship between information quality to the user satisfaction of website, there is a positive and significant relationship between system quality to the user satisfaction of website, and there is a positive and significant relationship between service quality to user satisfaction of website.
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Dari, Wulan, and Lusa Indah Prahartiwi. "Consumer Satisfaction of Sorabel Applications Using the Delone and Mclean Method." PIKSEL : Penelitian Ilmu Komputer Sistem Embedded and Logic 8, no. 1 (March 20, 2020): 21–30. http://dx.doi.org/10.33558/piksel.v8i1.2016.
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The rapid development of information technology influences on all fields of the economy. One form of the development of information technology is about how consumers shop through online stores. Researchers need to do this research because nowadays there are many online stores that have developed in Indonesia. Researchers want to know how much influence the quality of information and service quality on customer satisfaction and make a positive contribution and make continuous purchases at the online store. This study uses the Delone and Mclean methods and with AMOS software. The purpose of this study is to analyze a number of hypotheses, which are: H1: System Quality has a positive effect on Use; H2: Use has a positive impact on net benefits; H3: System Quality has a positive impact on User Satisfaction; H4: User Satisfaction has a positive effect on Use; H5: Information Quality has a positive effect on Use; H6: Information Quality has a positive effect on User Satisfaction; H7: User Satisfaction has a positive effect on Net benefits; H8: System Quality has a positive effect on Information Quality; H9: Information Quality has a positive effect on System Quality. The test results can be seen that Quality System has a positive effect on User Satisfaction, this can be seen from the estimated value of 0.529, User Satisfaction has a positive effect on the Net benefits that can be seen from the estimated value of 1,146, and User Satisfaction has a positive effect on Use with an estimated value of 1,352. From the test results with the final research model that supports the hypothesis (H0) said that there is a relationship between variables with the level of satisfaction of the Sorabel Application to the Sorabel Application user as a medium for online purchases
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Rohman, Saifu, and Lasimin Lasimin. "DeLone dan McLean Model untuk Analisa Keberhasilan Website Resmi Kabupaten Wonosobo." Jurnal Penelitian dan Pengabdian Kepada Masyarakat UNSIQ 6, no. 3 (September 30, 2019): 191–97. http://dx.doi.org/10.32699/ppkm.v6i3.793.
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Perkembangan pemanfaatan teknologi informasi saat ini membawa banyak perubahan didalam kehidupan manusia. Salah satu pemanfaatan teknologi informasi di lingkungan pemerintahan yaitu penggunaan website resmi pemerintahan. Saat ini, pemerintahan wonosobo mempunyai website resmi pemerintah wonosobo yang digunakan untuk memberikan informasi dan pengetahuan yang berkaitan dengan kabupaten wonosobo khususnya pemerintahan. Penggunaan teknologi informasi merupakan sebuah investasi yang pada sebagian besar memakan biaya tinggi, maka diperlukan evaluasi. Bentuk evaluasi terhadap website salah satunya adalah dengan mengukur tingkat keberhasilan yang dimodelkan oleh DeLone dan McLean. Dalam melakukan analisis dibutuhkan beberapa variable penelitian. Berdasarkan model kerangka dari pemikiran teoritis maka peneliti menggunakan empat variabel bebas (kualitas system, kualitas informasi, kualitas layanan, pemakaian) dan satu variabel terikat (kepuasan pemakai).
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Yel, Mesra Betty, Sfenrianto Sfenrianto, and Raka Doni Anugrah. "Using DeLone and McLean model for evaluating an e-commerce website." IOP Conference Series: Materials Science and Engineering 725 (January 21, 2020): 012108. http://dx.doi.org/10.1088/1757-899x/725/1/012108.
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Nani, Dhiona Ayu, and Lia Febria Lina. "Kekhawatiran Privasi pada Kesuksesan Adopsi FinTech menggunakan Model DeLone dan McLean." Performance 27, no. 1 (January 31, 2020): 60. http://dx.doi.org/10.20884/1.jp.2020.27.1.2250.
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ABSTRACT Industry 4.0 has produced many changes in all fields of industry, one of which is FinTech as an innovation in the financial sector. This study aims to fill the gaps of various previous studies by testing the DeLone and McLean Models. As well as testing how the role of privacy concerns can reduce perceptions of information quality in intentions to use FinTech. The object of this research is SMEs in Indonesia. The results of this study indicate that perceptions about the quality of information and services have a positive and significant effect on intention to use FinTech. The factor of privacy concern as a moderating variable has an important role in influencing the intention to adopt technology, so someone who has high concerns can reduce the intention to use online loans. OJK as the owner of the highest authority in the field of finance and banking, is expected to be able to guarantee the safety of online loans, in order to reduce the concerns of MSME owners regarding data that might be misused if using online loans.
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Halonen, Raija, Heli Thomander, and Elisa Laukkanen. "DeLone & McLean IS Success Model in Evaluating Knowledge Transfer in a Virtual Learning Environment." International Journal of Information Systems and Social Change 1, no. 2 (April 2010): 36–48. http://dx.doi.org/10.4018/jissc.2010040103.
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DeLone & McLean’s success model has been actively used since its first introduction in 1992. In this article, the authors extend this model to describe the success of knowledge sharing in an information system that included a part of the knowledge base of a private educational institute. As the supply of private education is increased, it is vital to be aware if the offered educational services support the use of the knowledge base and if the service is perceived satisfactory by the customers. In this descriptive qualitative case study, the authors discuss how the DeLone & McLean’s information system success model can be used to assess educational services when apprenticeships form a salient part of teaching. This paper focuses on issues that interested the target organization.
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Nugroho, Yanuar, and Ari Prasetyo. "Assessing information systems success: a respecification of the DeLone and McLean model to integrating the perceived quality." Problems and Perspectives in Management 16, no. 1 (March 22, 2018): 348–60. http://dx.doi.org/10.21511/ppm.16(1).2018.34.
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DeLone and McLean (1992) model of information systems success has received much attention amongst researchers. This study aimed to respecify and validate the DeLone and McLean model (2003) by proposing a social exchange theory for underlying changes in the direction of perceived quality and adding perceived value variables suggested by Wang (2008). The purpose of this study was to obtain a better understanding of information system of the user perception when using organization’s information systems. Therefore, a model for testing the information systems success was formed.The primary data used in this study were collected from 102 respondents who apply accounting software in their companies (end-user computing). Companies that were used as samples in this study were the ones that created or developed accounting software by themselves. 27 questionnaires were obtained by mail survey accompanied with a contact-person approach.All of the hypotheses tested were found to be significantly supported. The model provided strong support for the relationships between perceived quality, perceived value, user satisfaction, and net benefits. Information and system quality has been shown as a proxy that affects service quality. Information quality, system quality, and service quality cause the formation of perceived value and, then, this perceived value will affect user satisfaction and net benefits. The characteristics of information systems are an important aspect that researchers should concern when testing the information systems success.
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Harmini, Triana, Faisal Reza Pradhana, and Naufal Fikri Al Azmi. "Analisis Kepuasan Mahasiswa Terhadap Kualitas Sistem Fingerprint Scanner Masjid Dengan Metode Structural Equation Modeling (SEM)." Riemann: Research of Mathematics and Mathematics Education 2, no. 1 (April 29, 2020): 23–34. http://dx.doi.org/10.38114/riemann.v2i1.64.
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Penggunaan teknologi fingerprint scanner telah berkembang pesat dan luas, terutama dalam bidang keamanan. Pada instansi perkantoran maupun pendidikan fingerprint digunakan sebagai alat absensi karena tidak dapat dipalsukan. Universitas Darussalam Gontor sebagai lembaga pendidikan juga menggunakan fingerprint sebagai alat absensi mahasiswa ke masjid. Absensi mahasiswa ke masjid dijadikan sebagai salah satu penilaian non-akademik mahasiswa. Absensi menggunakan fingerprintscanner baru pertama kali digunakan pada tahun ajaran 2018/2019 sehingga memerlukan evaluasi untuk mengetahui keberhasilan sistem dan kepuasan pengguna. Penelitian ini bertujuan untuk menentukan faktor yang mempengaruhi kepuasan mahasiswa terhadap fingerprintscanner dan menentukan indeks kepuasan mahasiswa terhadap fingerprintscanner. Penelitian ini menggunakan metode StructuralEquationModeling (SEM) untuk menganalisis hubungan antara kualitas sistem fingerprintscanner dengan kepuasan mahasiswa. Kualitas sistem pada fingerprintscanner diukur berdasarkan teori DeLone & McLean yang terdiri dari enam variabel yaitu kualitas sistem, kualitas informasi, kualitas layanan, penggunaan, kepuasan pengguna dan manfaat bersih. Metode pengumpulan data yang digunakan adalah metode random sampling. Data dikumpulkan dengan menyebarkan kuesioner secara acak kepada 116 mahasiswa UNIDA Gontor. Untuk menganalisis data menggunakan bantuan software AMOS. Hasil analisis data menunjukkan bahwa model DeLone & McLean dapat digunakan untuk mengukur kepuasan mahasiswa terhadap sistem fingerprintscanner masjid karena model teridentifikasi dan memenuhi kriteria GoodnessofFit. Hasil penelitian menjelaskan bahwa indeks kepuasan mahasiswa UNIDA Gontor terhadap sistem fingerprintscanner masjid sangat tinggi sebesar 76,5%.
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Nauli, Sukarno Bahat. "KAJIAN EFEKTIVITAS SISTEM INFORMASI AKADEMIK UNIVERSITAS MERCU BUANA." Jurnal Ilmiah FIFO 7, no. 2 (November 1, 2015): 179. http://dx.doi.org/10.22441/fifo.v7i2.1253.
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Penerapan suatu sistem informasi pada organisasi dapat dikatakan berhasil apabila sistem informasi tersebut sukses dalam pelaksanaannya. Salah satu indikator kesuksesan sistem informasi adalah jika sistem informasi tersebut efektif penggunaannya. Model Kesuksesan Sistem Informasi DeLone dan McLean. secara teori dan praktek telah banyak didukung oleh beberapa peneliti untuk mengukur kesuksesan sistem informasi pada organisasi. Penelitian ini bertujuan untuk melakukan kajian kesuksesan sistem informasi akademik pada Universitas Mercu Buana dengan menggunakan model kesuksesan sistem informasi DeLone dan Mclean data dikumpulkan melalui survei kepada mahasiswa/wi, dosen dan karyawan pengguna sistem informasi akademik. Pengambilan sampel dalam penelitian ini menggunakan kuesioner yang diisi oleh 120 responden. Metode pengolahan data dianalisis dengan Pemodelan Persamaan Struktural (Structured Equation Modeling) dan memanfaatkan perangkat lunak AMOS 7.0. Hasil penelitian didapatkan bahwa secara umum kualitas informasi (KI) dan penggunaan (P) tidak mempengaruhi efektivitas pemanfaatan sistem informasi akademik pada kampus Universitas Mercu Buana, sedangkan faktor – faktor yang mempengaruhi adalah kualitas sistem (KS), kualitas pelayanan (KP) dan kepuasan pengguna (KPG). Dan hasil yang didapat berdasarkan kelompok pengguna Dosen/Karyawan adalah kualitas sistem (KS), kualitas pelayanan (KP) dan kepuasan pengguna (KPG) tidak mempengaruhi efektivitas sistem informasi akademik pada kampus Universitas Mercu Buana. Sedangkan untuk kelompok pengguna Mahasiswa, kualitas sistem (KS), kualitas pelayanan (KP) dan kepuasan pengguna (KPG) mempengaruhi efektivitas sistem informasi akademik pada kampus Universitas Mercu Buana
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Syaifullah, Syaifullah, Ozi Saputra Ozi, and Hasdi radiles Hasdi. "ANALISIS PENGARUH BUDAYA ORGANISASI TERHADAP EFEKTIFITAS INTEGRATED ACADEMIC INFORMATION SYSTEM (IRAISE) UIN SUSKA RIAU." Jurnal Ilmiah Rekayasa dan Manajemen Sistem Informasi 5, no. 1 (February 20, 2019): 18. http://dx.doi.org/10.24014/rmsi.v5i1.6221.
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Budaya Organisasi merupakan suatu perekat sosial yang ada dalam organisasi, mengandung nilai, kebiasaan serta kepercayaan. Organisasi memiliki dampak secara langsung terhadap teknologi informasi melalui budaya organisasi. Saat ini di UIN SUSKA Riau sudah mengaplikasikan sebuah sistem informasi berbasis web yang dibangun untuk perorganisasian akademik untuk mempermudah pekerjaan. Namun walaupun sudah dibangun aplikasi berbasis web masih ada yang lalai. Oleh karena itu perlu diketahui budaya Mahasiswa yang menyebabkan kelalaian. Budaya tersebut akan digunakan sebagai pengukur efektifitas terhadap sistem informasi. Pada penelitian ini dilakukan penerapan Organiztional Culture Assesment Instrument serta Delone dan Mclean untuk budaya mahasiswa terhadap efektifitas. Dari hasil perhitungan budaya mahasiswa saat ini menggunakan tools Excel didapat hasil yaitu Clan yang menekankan kepada focus kerja sama tim, komitmen dan bersifat kekeluargaan sebesar 25.61 dan untuk diharapkan tetap budaya Clan sebesar 27.10. Hasil perhitungan di tolls SmartPLS 3 dari perhitungan budaya dan efektifitas menyatakan bahwa budaya organisasi tidak berpengaruh terhadap efektifitas sistem informasi iRaise kerena budaya Clan lebih memfokuskan pada kinerja tim, komitmen dan bersifat kekeluargaan kerena hal itu apabila salah satu anggota tim berhalangan maka pekerjaan tidak bisa diteruskan dan hal itu menyebabkan produktifitas yang kurang baik dan membuat pekeraan menjadi terlambat. Kata kunci: Budaya Organisasi, Delone dan Mclean, Efektifitas, ,Organiztional Culture Assesment Instrument, Smart PLS 3.
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Ashraf, Ali, Taimoor-ul Hassan, and Farahat Ali. "Evaluating the Effectiveness of News Management Software’s: A Study of Pakistan News Channels." Journal of Social Sciences Research, no. 68 (August 1, 2020): 727–36. http://dx.doi.org/10.32861/jssr.68.727.736.
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Technological innovations and its implementation in different organizations has been one of the prime interest of academicians as well as practitioners. The diffusion and implementation of information systems invited researchers to check effectiveness of the systems. The current study is using the Delone and Mclean as theoretical framework in context of media organizations. Sample data has been collected from top 15 news channels employees who are using news management software. A sample of 1000 was selected from these channels with the help of stratified sampling technique. Data were analysed by using the structural equation modelling. The results show that employees perceive that service quality, system quality and information quality are significant contributor to news flow and individual performance. Moreover, news flow is directly and indirectly affecting the individual performance. In addition to this, individual performance is significant predictor of process performance, satisfaction and organizational performance. The result strongly supports the integration of news flow and satisfaction in Delone and Mclean model. The results also support the mediating role of news flow, process performance and satisfaction. The paper offers a snapshot that how quality indicators and user satisfaction from news management system can increase the effectiveness of media organization. The research would be a great value to practitioners and media organizations.
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Yoon, Seong-Jeong, and Min-Yong Kim. "A Study on the Use Activation of the Cloud Office with Focus on DeLone and McLean IS Success Model." Journal of the Korea society of IT services 14, no. 2 (June 30, 2015): 289–314. http://dx.doi.org/10.9716/kits.2015.14.2.289.
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