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1

World Bank. South Asia Regional Office. Sustainable Development Unit., ed. India rural governments and service delivery. New Delhi: Sustainable Development Unit, South Asia Region, 2007.

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2

Singh, Sukhpal. Institutional Innovations in the Delivery of Farm Services in India. New Delhi: Springer India, 2018. http://dx.doi.org/10.1007/978-81-322-3753-2.

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3

Mahal, Ajay S. People's participation, decentralisation, and delivery of public sector services in India. New Delhi: National Council of Applied Economic Research, 2000.

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4

Ritolia, Gopal. India-UID: Savings on delivery : UID enabled cash transfer to plug leakages. Colombo: IIFL-Sri Lanka, 2013.

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5

Purohit, Brijesh C. Health care system in India: Towards measuring efficiency in delivery of services. Delhi: Gayatri Publications, 2010.

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6

Health care system in India: Towards measuring efficiency in delivery of services. Delhi: Gayatri Publications, 2010.

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7

India. National Commission on Macroeconomics and Health., ed. Financing and delivery of health care services in India: NCMH background papers. New Delhi: National Commission on Macroeconomics and Health, Ministry of Health & Family Welfare, Govt. of India, 2005.

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8

Purohit, Mahesh C. Non-tax sources in India: Issues in pricing and delivery of services. Delhi: Gayatri Publications, 2010.

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9

Kanta, Purohit Vishnu, and Foundation for Public Economics and Policy Research (New Delhi, India), eds. Non-tax sources in India: Issues in pricing and delivery of services. Delhi: Gayatri Publications, 2010.

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10

Purohit, Brijesh C. Health care system in India: Towards measuring efficiency in delivery of services. Delhi: Gayatri Publications, 2010.

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11

Naik, Gopal. Public value creation through private partnership: Lessons from public service delivery in Karnataka, India. Bangalore: [Supply Chain Management Centre], Indian Institute of Management, 2009.

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12

World Bank. India, inclusive growth and service delivery: Building on India's success. [Washington, D.C.]: World Bank, 2006.

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13

Chandra, Dash Bikash, and Institute for Social and Economic Change., eds. Electronic governance and service delivery in India: Theory and practice. Bangalore: Institute for Social and Economic Change, 2006.

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14

National Institute of Public Finance and Policy (India), ed. Reforming delivery of urban services in developing countries: Evidence from a case study in India. New Delhi: National Institute of Public Finance and Policy, 2006.

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15

Sekher, Madhushree. Tackling society's "Detritus": Stakeholder partnerships and urban service delivery in India. Bangalore: Institute for Social and Economic Change, 2002.

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16

C, Saxena N. Administrative reforms in India: Improving service delivery & from outlay to outcome. Kolkata: Administrative Training Institute, Govt. of West Bengal, 2006.

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17

K, Mishra Vinod, Retherford Robert D, International Institute for Population Sciences., and East-West Center. Population and Health Studies., eds. Promoting institutional deliveries in rural India: The role of antenatal-care services. Mumbai, India: International Institute for Population Sciences, 2001.

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18

Browne, Annette J. First nations women's encounters with mainstream health care services & systems. Vancouver: British Columbia Centre of Excellence for Women's Health, 2000.

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19

Democracy and Good Governance: Reinventing the Public Service Delivery System in India (Seminar) (2013 Jamia Milia Islamia). Democracy and good governance: Reinventing the public service delivery system in India. Edited by Basu Rumki editor, Alam Mohammed Badrul editor, Ahmad Furqan 1958 editor, and Jamia Millia Islamia (India). Department of Political Science. New Delhi: Bloomsbury, 2015.

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20

Improving access, service delivery and efficiency of the public health system in rural India: Mid-term evaluation of the National Rural Health Mission. [s.l.]: [s.n.], 2009.

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21

McManus, Jeffery. Educational qualifications of village leaders in North India: Implications for public service delivery. Cambridge, Mass: John F. Kennedy School of Government, 2014.

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22

Mathur, Brijesh. An examination of urban service delivery system in four metropolitan centres in India. Sheffield: Universityof Sheffield, Centre for Development Planning Studies, 1988.

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23

editor, Swaroop Ananda, Global Scaling Up Sanitation Project, Water and Sanitation Program (World Bank). South Asia, and India. Ministry of Drinking Water and Sanitation, eds. Linking service delivery processes and outcomes in rural sanitation: Findings from 56 districts in India. New Delhi: Water and Sanitation Program, 2012.

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24

Kaifi, Abdul Khalig. Socio-economic determinants of health systems in India under the aspect of colonial structures. Frankfurt: R.G. Fischer Verlag, 1991.

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25

Snehalatha, M. Looking beyond capital costs - life cycle costing for sustainable service delivery: A study from Andhra Pradesh, India. Hyderabad: WashCost (India) Project, Centre for Economic and Social Studies, 2012.

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26

(Ahmedābād, India) Navsarjan Trust. Blinds spots to global health equity: Measuring discrimination in the delivery of polio vaccinations and maternal health services in rural dalit communities in India. Ahmedabad, Gujarat: Navsarjan Trust, 2013.

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27

Asian Seminar for Law Schools on Delivery of Legal Services for the Rural Poor and Other Disadvantaged Groups (1990 Bangalore, India). Report of Asian Seminar For Law Schools on Delivery of Legal Services for the Rural Poor and Other Disadvantaged Groups, 8-13 April, 1990, Bangalore, India. Bangalore: Published by National Law School of India University, 1991.

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28

United States. Congress. Office of Technology Assessment., ed. Indian health care. Washington, D.C: Congress of the U.S., Office of Technology Assessment, 1986.

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29

Anwar, Shah, and World Bank, eds. Public services delivery. Washington, D.C: World Bank, 2005.

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30

Michigan. Office of the Auditor General. Audit report: Performance audit of the delivery of services to the aging : October 1, 1992 through December 31, 1995. [Lansing] (201 N. Washington Square, Lansing 48913): The Office, 1996.

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31

Crew, Michael A., and Paul R. Kleindorfer, eds. Postal and Delivery Services. Boston, MA: Springer US, 2002. http://dx.doi.org/10.1007/978-1-4613-0253-7.

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32

Ratios, ICC Business, ed. Delivery and dispatch services. Hampton: ICC Business Ratios, 1989.

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33

Governance, IC Centre for. "Delivery of public services". New Delhi: IC Centre for Governance, 2011.

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34

Allen, Enid. Managing strategic service delivery partnerships: From governance to delivery. London: New Local Government Network, 2002.

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35

Quality delivery of social services. Dublin: National Economic and Social Forum, 1995.

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36

E, Jackson Mary, Croneis Karen, Rounds Laura, and Association of Research Libraries. Systems and Procedures Exchange Center., eds. Uses of document delivery services. Washington, D.C: Association of Research Libraries, Office of Management Services, 1994.

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37

Robin, Kinder, ed. Document delivery services: Contrasting views. New York: Haworth Press, 1999.

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38

E, Jackson Mary, Croneis Karen, Rounds Laura, and Association of Research Libraries. Systems and Procedures Exchange Center., eds. Uses of document delivery services. Washington, D.C: Association of Research Libraries, Office of Management Services, 1994.

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39

Robin, Kinder, ed. Document delivery services: Contrasting views. New York: Haworth Press, 1999.

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40

M, Khosa Meshack, and Human Sciences Research Council, eds. Empowerment through service delivery. Pretoria: Human Sciences Research Council, South Africa, 2000.

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41

Kitchen, Harry M. Efficient delivery of local government services. [Kingston, Ont.]: Government and Competitiveness, School of Policy Studies, Queen's University, 1993.

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42

Mitchell, Eleanor. Document delivery services: Issues and answers. Medford, N.J: Learned Information, 1995.

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43

Mitchell, Eleanor. Document delivery services: Issues and answers. Medford, NJ: Learned Information, 1995.

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44

Kristian, Kristiansen, ed. Delivery of health services in Oslo. 3rd ed. Oslo: [s.n.], 1987.

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45

Illinois Planning Council on Developmental Disabilities. Project Success: Services delivery planning guide. Springfield, Ill: Prevention First, Inc., 1995.

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46

Florida. Legislature. House of Representatives. Committee on Commerce. Banks & the delivery of financial services. [Tallahassee]: The Committee, 1996.

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47

Assembly, Maryland General. Delivery of social services in Maryland. Annapolis, Md: The Department, 1995.

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48

Spawforth Planning and Urban Regeneration Ltd. and Royal Town Planning Institute, eds. The local delivery of planning services. London: RTPI Services, 1996.

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49

Demirguc-Kunt, Asli, Leora Klapper, and Neeraj Prasad. Measuring the Effectiveness of Service Delivery: Delivery of Government Provided Goods and Services in India. World Bank, Washington, DC, 2017. http://dx.doi.org/10.1596/1813-9450-8207.

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50

Reinventing Public Service Delivery in India: Selected Case Studies. Sage Publications Pvt. Ltd, 2006.

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