Log in

Relevant bibliographies by topics / Customer Relationship Management (CRM) / Books

Books on the topic 'Customer Relationship Management (CRM)'

To see the other types of publications on this topic, follow the link: Customer Relationship Management (CRM).

Author: Grafiati

Published: 4 June 2021

Last updated: 25 January 2023

Create a spot-on reference in APA, MLA, Chicago, Harvard, and other styles

Select a source type:

Consult the top 50 books for your research on the topic 'Customer Relationship Management (CRM).'

Next to every source in the list of references, there is an 'Add to bibliography' button. Press on it, and we will generate automatically the bibliographic reference to the chosen work in the citation style you need: APA, MLA, Harvard, Chicago, Vancouver, etc.

You can also download the full text of the academic publication as pdf and read online its abstract whenever available in the metadata.

Browse books on a wide variety of disciplines and organise your bibliography correctly.

1

Schneider, Willy. Profitable Kundenorientierung durch Customer Relationship Management (CRM). München: Oldenbourg Wissenschaftsverlag GmbH, 2008. http://dx.doi.org/10.1524/9783486592832.

Full text

APA, Harvard, Vancouver, ISO, and other styles

2

Essentials of CRM: A guide to customer relationship management. New York: Wiley, 2002.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

3

The CRM handbook: A business guide to customer relationship management. Boston: Addison Wesley, 2002.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

4

Handbook of CRM: Achieving excellence in customer management. Oxford: Elsevier Butterworth-Heinemann, 2006.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

5

Buttle, Francis A. Mid market CRM: Customer relationship excellence for mid sized enterprises. Kettering: InsightExec Press, 2004.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

6

Aaron, Yetter, and Hostetler Hoss, eds. Success with Microsoft Dynamics CRM 4.0: Implementing Customer Relationship Management. Berkeley, CA: Apress, 2009.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

7

Mathena, Justin. Success with Microsoft Dynamics CRM 4.0: Implementing Customer Relationship Management. Berkeley, CA: Apress, 2009.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

8

Mathena, Justin. Success with Microsoft Dynamics CRM 4.0: Implementing Customer Relationship Management. Berkeley, CA: Apress, 2009.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

9

Goldenberg, Barton J. CRM in real time: Empowering customer relationships. Medford: CyberAge Books, 2008.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

10

J, Galka Robert, ed. CRM: The foundation of contemporary marketing strategy. New York, NY: Routledge, 2013.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

11

Citizen relationship management: A study of CRM in government. Frankfurt am Main: Lang, 2008.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

12

Michael, Weigl, Bull Tim, and ebrary Inc, eds. Oracle Siebel CRM 8 installation and management: Install, configure, and manage a robust customer relationship management system using Siebel CRM. Birmingham, U.K: Packt Pub., 2010.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

13

1948-, Stone Merlin, ed. CRM in financial services: A practical guide to making customer relationship management work. London: Kogan Page, 2002.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

14

Moosha, Gulycz, ed. Performance-driven CRM: How to make your customer relationship management vision a reality. Chichester: Wiley, 2002.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

15

A practical guide to CRM: Building more profitable customer relationships. New York: CMP Books, 2002.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

16

Jim, Steger, ed. Programming Microsoft Dynamics CRM 4.0. Redmond, Wash: Microsoft Press, 2009.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

17

Diesbach, Nicolas. Customer relationship management: An examination of the appropriateness of CRM for newspaper reader retention. London: LCP, 2003.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

18

Sams teach yourself Microsoft Dynamics CRM 2011 in 24 hours. Indianapolis, Ind: Sams, 2012.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

19

Sams teach yourself Microsoft Dynamics CRM 4 in 24 hours. Indianapolis, Ind: Sams Pub., 2010.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

20

Customer Relationship Management (CRM). Bookboon.com, 2013.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

21

various. Crm - Customer Relationship Management. Deusto, 2006.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

22

Customer Relationship Management (CRM). Bookboon, 2013.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

23

Customer Relationship Management (CRM). Bookboon.com, 2013.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

24

Customer Relationship Management (CRM). Bookboon.com, 2013.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

25

Chakravorti, Samit. Customer Relationship Management (CRM). VDM Verlag Dr. Mueller e.K., 2007.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

26

Peel, Jeffrey. CRM: Redefining Customer Relationship Management. Elsevier Science & Technology Books, 2002.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

27

Lee, Dick. Self-guided CRM (Customer Relationship Management). High Yield Marketing Pr, 2000.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

28

Peel, Jeffrey. CRM: Redefining Customer Relationship Management (Enterprise Computing). Digital Press, 2002.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

29

Helgeson, Lars. CRM. 2017.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

30

Payne, Adrian. Strategic Customer Management: Integrating Relationship Marketing and CRM. Cambridge University Press, 2013.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

31

Frow, Pennie, and Adrian Payne. Strategic Customer Management: Integrating Relationship Marketing and CRM. Cambridge University Press, 2013.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

32

Frow, Pennie, and Adrian Payne. Strategic Customer Management: Integrating Relationship Marketing and CRM. Cambridge University Press, 2013.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

33

Grassi, Riccardo. CRM : Filosofia, Strategia e Pratica!: Customer Relationship Management. Independently Published, 2018.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

34

Frow, Pennie, and Adrian Payne. Strategic Customer Management: Integrating Relationship Marketing and CRM. University of Cambridge ESOL Examinations, 2013.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

35

CRM: Customer Relationship Management: Na Velocidade da Luz. Campus, 2001.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

36

Frow, Pennie, and Adrian Payne. Strategic Customer Management: Integrating Relationship Marketing and CRM. Cambridge University Press, 2013.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

37

Dyché, Jill. CRM Handbook: A Business Guide to Customer Relationship Management. Addison Wesley Professional, 2001.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

38

Nykamp, Melinda. The Customer Differential Complete Guide to Implementing Customer Relationship Management CRM. American Management Association, 2001.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

39

Specchia, Antonio. Customer Relationship Management (crm) for Medium and Small Enterprises. Taylor & Francis Group, 2022.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

40

Kundenorientierung. Bausteine für ein exzellentes Customer Relationship Management (CRM). DTV-Beck, 1999.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

41

Specchia, Antonio. Customer Relationship Management (crm) for Medium and Small Enterprises. Taylor & Francis Group, 2022.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

42

Bergeron, Bryan. Essentials of CRM: A Guide to Customer Relationship Management. Wiley & Sons, Incorporated, John, 2007.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

43

Payne, Adrian. Handbook of CRM. Taylor & Francis Group, 2012.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

44

Payne, Adrian. Handbook of CRM. Taylor & Francis Group, 2012.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

45

Payne, Adrian. Handbook of CRM. Taylor & Francis Group, 2012.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

46

Payne, Adrian. Handbook of CRM. Taylor & Francis Group, 2012.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

47

Payne, Adrian. Handbook of CRM. Taylor & Francis Group, 2012.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

48

Payne, Adrian. Handbook of CRM. Taylor & Francis Group, 2012.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

49

Connected CRM. John Wiley & Sons Inc, 2014.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

50

Mills, D. Quinn, Dirk Seifert, and Alexander H. Kracklauer. Collaborative Customer Relationship Management: Taking CRM to the Next Level. Springer, 2012.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

We offer discounts on all premium plans for authors whose works are included in thematic literature selections. Contact us to get a unique promo code!