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Carrizosa, de la Torre Alvaro. "Platforms for critical systems practice : an organisation-based action research project." Thesis, University of Lincoln, 2002. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.269626.
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Montazeri, Behzad. "Comparing Critical Chain Project Managemenet with Critical Path Method: A Case Study." TopSCHOLAR®, 2017. http://digitalcommons.wku.edu/theses/1935.
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Scheduling is a major task in project management. The current scheduling technique, Critical Path Method (CPM), has been widely applied for several decades, but a large number of projects fail to be completed on time and schedule delays occur in many projects. This raises question about the validity of the current project scheduling system. Critical Chain Project Management (CCPM), derived from Theory of Constraints, is a relatively new alternative approach toward scheduling projects. This study compared CCPM and CPM to determine which scheduling method delivers a shorter project duration and has a better usage of resources. A scheduling software called ProChain was used to reschedule a CPM based construction project using CCPM. The study concluded that the CCPM has the possibility to deliver shorter project duration and better resource usage in comparison to CPM. It was revealed that ProChain has limitation in the process of transforming a CPM schedule to a CCPM schedule. For example, ProChain treats any tasks without any predecessor as a project terminating task and puts a project buffer after it.
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Solomons, Neville. "A critical evaluation of the performance management system used by Nampak Research and Development." Thesis, Nelson Mandela Metropolitan University, 2006. http://hdl.handle.net/10948/610.
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Introduction: Performance management is an important driver in most companies today. Companies regard this as the tool to ensure that the people working for them will deliver as per the agreed contract and objectives which were set mutually. This study will reveal the importance of a well managed performance management system and what benefits one will derive from it. Intent: The purpose of this research project is to conduct a critical analysis of the performance management system used by Nampak Research and Development. They have been using a system since 2001 to the present without any changes to the system. The study focused on key areas to ascertain the level of change in the above respect that needs to take place. The study addressed (a) the understanding of performance management, (b) the management attitude towards performance management, (c) staff development, (d) the mentoring system, and (e) the performance appraisal method used. Findings: the main findings were that: (a) loss of management skill due to retirement, (b) staff has a negative attitude towards the performance management system, (c) staff does not trust the system, (d) management is the only group that is positive about the system, (e) there are no staff development strategies and no staff development, (f) ineffective mentoring system, (g) no mentor and mentee relationship, and (h) the performance appraisal method raised concerns in terms of departments not being consistent with the rating scores. Conclusion: the researcher has recommended what needs to be put in place to help the system work. Due to the complexity of the system, the researcher then recommended that a specialist in the field of performance management be approached to resolve the situation.
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Williams, Susan Catherine. "Developing the facilitation of action learning sets in higher education : a research journey." Thesis, University of Wolverhampton, 2001. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.343144.
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Munlo, Isaac. "Critical systems thinking, theory and practice : a case study of an intervention in two British local authorities." Thesis, University of Hull, 1997. http://hydra.hull.ac.uk/resources/hull:5718.
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This thesis reports an intervention informed by critical systems thinking. The intervention drew upon a variety of systems and operational research methods to systemically explore the problems facing housing services for older people. Stakeholders were then supported in developing a response to these problems in the form of an integrated model of user involvement and multi-agency working. The methods used in this study included Cognitive Mapping, Critical Systems Heuristics, Interactive Planning and Viable System Modelling. Following a description of the project and its outcomes, the author's practical experiences are used to reflect back on critical systems thinking. Five innovations are presented in the thesis: First a new method called 'Problem Mapping' is developed. This has five stages: (i) interviewing stakeholders to surface problems and identify further potential interviewees; (ii) listing the problems as seen through the eyes of the various stakeholders; (iii) consolidating the list by removing duplicate problems and synthesising similar problems into larger 'problem statements'; (iv) mapping the relationships between problems; and (v) presenting the results back to stakeholders to inform the development of proposals for improvement. Reflection upon the use of this method indicates that it is particularly valuable where there are multiple stakeholders who are not initially visible to researchers, each of whom sees different aspects of a problem situation. Second, Problem Mapping is used to systemically express the problems facing housing services for older people in two geographical areas in the UK. This shows how problems in the areas of assessment, information provision and planning are mutually reinforcing, making a strong case for change. Third, a process of evolving an integrated model of user involvement and multi-agency working is presented. The model was designed in facilitated workshops by managers from statutory agencies, based on specifications developed by a variety of stakeholders (including service users and carers). Fourth, the strengths and weaknesses of Cognitive Mapping (one of the methods used in the project) are discussed. Significant limitations of this method are highlighted. Fifth, contributions and reflections on the theoretical and practical basis of the research are presented. These among others focus on the theory of boundary critique, which is an important aspect of critical systems thinking. It is often assumed that boundary critique is only undertaken at the start of an intervention to ensure that its remit has been adequately defined. However, this project shows that it is both possible and desirable to use the theory of boundary critique in an on-going basis in interventions to inform the creative design of methods.
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Zarro, Michael S. Jr. "A qualitative study of the Spotswood New Jersey police department?s critical infrastructure| Local police crisis management and mitigation resiliency." Thesis, New Jersey City University, 2015. http://pqdtopen.proquest.com/#viewpdf?dispub=3730742.
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In the aftermath of the tragic events of September 11, 2001, the role of the local police has undergone a continual expansion process that has become a vital component in safeguarding our national security. Despite numerous technological advancements in intelligence operations, the local police remains the only 24/7 emergency operations entity that is capable of gathering intelligence, investigating, mobilizing operations, and apprehending threats to our nation. With this expanded role in national security, police leadership and management is faced with increased levels of accountability, including the safeguarding of critical infrastructure in their respective jurisdictions, often without financial commitments and resources acquisitions. This qualitative study served to address the local police as a component of national security through five police chiefs’/directors’ perceptions of their roles in safeguarding critical infrastructure, examining their perceptions as they pertain to their current delivery mission model, through interviews and the development of pervasive themes. Themes from the data were well-saturated, as well as overarching, and emerged as follows: (a) critical infrastructure (CI) identification, (b) policy and patrol practice, (c) police officer knowledge, (d) technology impacts on critical infrastructure, and (e) budget. Identification regarding the relationships between local police and civil/national security, leadership/management and policy were made that suggest changes and sweeping support for future frameworks. The paper concludes with a discussion of the research, along with recommendations for policy, practice and future research.
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Kadyakapita, Mozecie Spector John. "A critical realist exploration of the emergence, development, management and sustainability of a Christian private institution of higher education in Malawi." Thesis, Rhodes University, 2013. http://hdl.handle.net/10962/d1001818.
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This study was prompted by an interest in exploring ways in which the development of private higher education in Malawi could be more sustainable. It examines the challenges that private institutions of higher education face in different contexts and the underlying causes of these challenges. The aim of the study was to explore the emergence of private higher education (PHE) in Malawi, its management, development, the challenges it faces and the generative mechanisms of these challenges. The research is a case study of one of the earliest private institutions of higher education in Malawi. The institution is owned and operated by a Christian church organisation that has been operating a network of private primary and secondary schools and health centres since its establishment in Malawi in the early 1890s. Critical realism is used as an underlabourer for its stance on ontological, epistemological and ethical assumptions of reality and its views on agency and structure. Two theoretical frameworks - complexity theory and transformational leadership theories - are used as lenses to help make sense of the nature of social organisations and also as heuristic devices for organising and making sense of data. Data were collected using qualitative interviews, archival document content analysis and observation. Twenty participants were purposefully selected for interviews. The participants comprised a senior officer at the MoEST headquarters, proprietors, members of the top management team of the institution, administrative assistants, heads of academic and nonacademic departments, teachers and non-teaching staff and students. Abstracted data were analysed using inductive, abductive and retroductive modes of inference. The study established that the emergence of private higher education in Malawi was generated by a number of mechanisms. These include the need to survive the threat to socioeconomic development posed by global trends in scientific and technological issues that heavily rely on access to the knowledge economy; the need to respond to demand for equity and access to higher education; the need to carry out the mission of the Christian church; government’s failure to expand and widen access to higher education; and the agential need to survive economic demands. The research findings indicate that a critical challenge that the emergence of private higher education faced was the lack of adequate and efficient structures and systems in the Ministry of Education, Science and Technology to expeditiously process applications to establish and accredit, monitor and control the development of private higher education institutions. It was also found that the challenges that the private higher education faces include high level of authoritarian governance and management practices, weak institutional management and control systems and structure, secularisation, lack of adequate funds to meet operation and capital development costs, facilities and resources to support teaching – learning functions, learner support facilities and services and a critical shortage of appropriately qualified administrative and academic personnel. The underlying causes of the challenges include the perceived threat to personal power and survival; fear of apostasy and secularisation; cultural values, adverse socioeconomic conditions; lack of diverse sources of funding, ineffective communication skills; weak governance systems and structures; low level of self-control; unfavourable attitudes towards educational institutions and the need to restore equity. To make private institutions of higher learning more sustainable, the study recommends that governance practices be guided by clear structures, policies and guidelines in the interest of transparency and accountability. It also recommends that government works in close partnership with private providers, reviews unfair policies concerning government scholarships, subsidizes the cost of materials for instruction and infrastructure development, and provides technical assistance to prospective and active providers. Lastly, the study recommends that private providers form an association so as to share experiences and to collectively deal with issues of common interest and concern.Adobe Acrobat 9.53 Paper Capture Plug-in
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Tseana, Tloutsana. "Critical success factors of effective performance appraisal and the latter's effect on employee engagement." Thesis, Nelson Mandela Metropolitan University, 2017. http://hdl.handle.net/10948/21395.
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The objective of this study was to investigate what the critical elements were for an employee performance appraisal system (EPA) to be effective and successful and whether the latter would enhance employee engagement. The study hypothesised that three elements, namely the level of trust in the appraiser, communication by the appraiser and the level of training of the appraiser would be critical to achieve an effective EPA. Effective performance appraisal is known to benefit organisations by helping them measure performance, motivate employees and most commonly help to make HR related administrative decisions, such as promotions and rewards. The study was conducted in a national public entity, which is constituted and mandated in terms of the PPEC Act, No 9 of 1983, to perform cold chain services and also under the APS Act, No.119 of 1990. The organisation studied also delivers inspection and food safety services for perishable products as mandated by the Department of Agriculture, Forestry and Fisheries. The research adopts a survey approach where self-administered questionnaires were used to gather data from the employees to measure their opinions of the measured elements of the employee performance appraisal (EPA). The surveys were issued to a total of 150 employees within the organisation and a total of 82 usable surveys were returned. The findings of the study revealed that the employees were generally satisfied with the level of competency, training of, and trust in, the appraiser, but there was still work to be done in improving the system and making it more successful and rewarding. Communication by the appraiser was found to be not significantly related to the effectiveness of the current performance appraisal system.
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Rash, Catherine I. "Critical success factors in Florida's bed and breakfast industry." Honors in the Major Thesis, University of Central Florida, 2009. http://digital.library.ucf.edu/cdm/ref/collection/ETH/id/1313.
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This item is only available in print in the UCF Libraries. If this is your Honors Thesis, you can help us make it available online for use by researchers around the world by following the instructions on the distribution consent form at http://library.ucf.edu/Systems/DigitalInitiatives/DigitalCollections/InternetDistributionConsentAgreementForm.pdf You may also contact the project coordinator, Kerri Bottorff, at kerri.bottorff@ucf.edu for more information.Bachelors
Rosen College of Hospitality Management
Hospitality Management
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Peker, Can. "An Analysis Of The Main Critical Factors That Affect The Acceptance Of Technology In Hospital Management Systems." Master's thesis, METU, 2010. http://etd.lib.metu.edu.tr/upload/12612453/index.pdf.
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The purpose of this study is to develop a methodology by extending the Technology Acceptance Model (Davis, 1989) in order to contribute the acceptance of Hospital Management Systems in hospitals. The study also aims to extend the TAM by adding external variables. Thereby the relationships between perceived usefulness, perceived ease of use and external TAM factors and how these relationships will affect the behavioral intention to use the technology will be determined. In this study quantitative research methods are used. Quantitative research comprises from a questionnaire which is tested in Turkish government hospitals by hospital personnel, physicians, nurses, technicians and administrative personnel.
After collection of data from quantitative research the analysis of the data was conducted. The findings of the analysis gave the significant relationships between perceived usefulness, perceived ease of use, behavioral intention and external variables. In conclusion this study points out the effects and the compatibility of the critical factors of TAM on the user acceptance of Hospital Management Systems in Turkish hospitals.
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Dalton, Christopher Charles. "The nature of reflection : an application of Batesonian epistemology to critical realist research in personal development in post-experience management education." Thesis, Lancaster University, 2013. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.697552.
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Arant, Charles. "Kinetic Problem Solving." Scholar Commons, 2017. http://scholarcommons.usf.edu/etd/6997.
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Government leaders stand to benefit from improved program management capabilities within their organizations. Often, they are faced with crisis situations that require a rapid-fire, precise, effective problem solving process. Some of these programs are more severe or complex than others. With time and certainty of the solution as constraints, efficient program management supporting the Defense Acquisition Life Cycle remains an enigma for organizations at best and a hazard at worst.
Program management dealing with crisis problem solving, which is characterized by critical events and high cost, is a real-time process where requirements are identified and resolved to achieve a desired goal, with the path to the goal blocked by known or unknown obstacles. Program management that deals with crisis problem solving situations are plagued by several issues. The crisis situation is likely one not previously encountered; therefore, solutions from past experiences cannot be drawn upon to solve the problem (Heichal, 1992). An individual not experienced or trained often feels the situation is too complex, information is incomplete, time is short, and failure consequences are extreme (Hockey, 1986). Managers who face these dilemmas must have responsive, failure-proof processes in place.
This dissertation explores program management as it deals with problem solving processes in time-critical contexts, including task consolidation and resource selection, with the critical objective of improving crisis event management. The intent is to focus on processes that can be improved in crisis problem solving, specifically time needed to execute current problem solving processes, and introduce a kinetic problem solving approach to increase the momentum of implementing the solutions during crisis situations. This flexibility is facilitated by the researcher’s genuine desire to improve the organizational situation (rather than merely study it) and a client’s willingness to share the details of how they will use the technology and lessons learned.
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Swaminathan, Selvakumar. "Critical Success Factors of ERP Implementation." University of Toledo / OhioLINK, 2011. http://rave.ohiolink.edu/etdc/view?acc_num=toledo1302248857.
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Garcia-Villarreal, Enrique. "The critical success factors for original equipment manufacturers within medical technology supply chains in Germany : a case study and action research investigation." Thesis, Loughborough University, 2018. https://dspace.lboro.ac.uk/2134/33529.
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The medical technology sector in Germany is considered an innovative, fast-growing and promising industry, being third behind the USA and Japan as the biggest market in the world, worth 17.1 billion euros. Consequently, supply chain success is of high importance. This research identified the Critical Success Factors (CSFs) for Original Equipment Manufacturers that are involved within medical technology supply chains in Germany. This thesis begins with a full literature review on Supply Chain Management (SCM) in the medical technology sector and presents the current state of academic discussion on CSFs in this context. The literary analysis identified that most academic research focuses on developing theory based on supply chains of the manufacturing sector with the consumer market as their primary concern, with limited insights into Medical Technology Supply Chains (MTSCs). This was a main driver for the exploration of the drivers and barriers extant in this sector. Two studies were designed to address the identified research gaps. The first study was a qualitative research using multiple case studies and was divided in two phases. Phase A involved 15 German manufacturers of medical technology products and focused on identifying the CSFs in this sector. Phase B involved 14 German manufacturers and uncovered issues and weaknesses of their current SCM strategies by means of an assessment tool developed specially for this study. The second study consisted of an action research project, using interviews and participative workshops to develop an understanding on how organisations in this sector can improve operations using the CSFs concept while offering insights into the actual implementation of SCM strategies and the behavioural aspects of change management in this context. The findings extend theory and provide insights into real-world practitioner challenges and priorities. The outcomes of this study propose that the prioritised combination of the identified CSFs leads to better performance of OEMs in the German MTSC sector, which shifts our understanding of how practitioners prioritise CSFs. Furthermore, this thesis addresses the qualitative knowledge gap around the relational aspects of implementing SCM practices within this sector, while exploring relationships between stakeholders during the process of introducing these changes. These findings challenge existing generic assumptions about supply chain CSFs, as well as adding to SCM, CSF, and medical technology research and knowledge.
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Flamand, Guillaume. "Former à l'organisation par l'art pour un retour vers un fondement pratique : une analyse critique de l'usage de l'art dans la Management Education." Thesis, Paris Sciences et Lettres (ComUE), 2017. http://www.theses.fr/2017PSLED056/document.
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L'art a été proposé comme réponse aux critiques de la Management Education dont les activités se sont académisées et où les approches d'inspiration scientifique dominent. Ma thèse constate l'homogénéité de la littérature spécialisée qui tend à se focaliser sur les apports des caractéristiques « romantiques » de l'art – où il est pris comme l'opposé théorique de la gestion. Avec une perspective critique, ma thèse s'appuie sur l'étude longitudinale, qualitative, inductive d'un cas unique pour tenter de déterminer si l'art, employé en tant que pédagogie, éloigne du localement dominant. L'analyse indique qu'il s'agit d'une expérience d’une pratique hybride, entre art et gestion, qui peut résonner avec les piliers de la Management Education. L'art éloigne alors de l’académisme, mais l’on reste dans le domaine de l’activité organisée qui peut être compatible avec les valeurs managériales actuelles. Il apporte une expérience du pratique, pas uniquement les caractéristiques romantiques. Il peut agir plutôt sur les moyens que sur les fins, pour offrir un retour vers un fondement pratique source de la Management Education avant son académisation progressiveArt has been put forward in response to the critiques of Management Education whose activities have become quite academized and where scientifically inspired approaches dominate. In my thesis, I note the homogeneity of the specialized literature which is quite focused on what the “romantic” characteristics of art can bring – art is there taken as the theoretical opposite of management. With a critical perspective, my thesis builds on a longitudinal, qualitative, inductive study of a single case to try to determine if art, used as a teaching method, creates distance with what locally dominates. The analysis indicates it is an experience of a hybrid practice, between art and management, which can resonate with the pillars of Management Education. Art entails less academism, but one remains in the domain of an organized activity that can be compatible with the current managerial values. It brings an experience of the practical, not only the romantic characteristics. It can have an effect on the means more than on the ends, so as to offer a return to a practical foundation which has been the source of Management Education before its progressive academization
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Mkhize, Bahle. "Identification of the critical success factors for public-funded R&D projects in South Africa." Master's thesis, Faculty of Engineering and the Built Environment, 2019. http://hdl.handle.net/11427/30147.
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South Africa (SA) is classified as a middle-income emerging market, with the most resource-rich economy in Sub-Saharan Africa (SAccess, 2012). Its Research and Development (R&D) journey is characterised by a history of imbalances and oppression. Since the introduction of SA’s National R&D Strategy, recorded government R&D spending has been on the rise. However, the success rate for public-funded R&D projects has neither been satisfactory nor readily exposed for all to see. Factors considered critical for project success are largely contextual and tend to differ per project and industry. There appears to be no general consensus among scholars and authors on the common factors deemed critical in influencing the success of public-funded R&D projects. In SA, such factors still remain a mystery for further exploration. This research study sought to develop a model that will assist in achieving two key objectives, namely to identify the Critical Success Factors (CSF) of public-funded R&D projects in SA, as well as to exhume possible interrelationships between the identified critical success factors. This paper argues for a systemic and structure-based holistic approach and adopts Warfield’s Interactive Management (IM) in its endeavour to identify those factors that are deemed critical in the successful implementation of public-funded R&D projects in SA. The methodology comprises three key phases: a planning phase; a workshop phase; as well as a follow-up phase. The planning phase is a foundational phase that lays the basis and a plan for the ensuing two phases. The workshop, also known as the conversation phase, could be conceptualised as a process for building patterned interactions among the participants. It is in this phase that a relationship model, in the form of a diagraph, is constructed. The follow-up phase is the last phase and involves the implementation of the results to prove validity of solutions proposed in the workshop phase. However, since this last phase falls outside the scope of this paper, it has been excluded. Through the application of the IM methodology, a total of 35 identified CSFs were reduced to 23 key to formulate the CSF relationship model using the Interpretive Structural Model (ISM). Based on the model results, the study is concluded by identifying “Product market viability” and “Executive management support” as the two primary success factors that are most significant and have the greatest leverage to influence other factors towards the successful completion of public-funded R&D projects in SA.
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McLean-Anderson, Gloria. "A critical evaluation of the research experiences of master and doctoral students at Technikon Natal." Thesis, Stellenbosch : Stellenbosch University, 2004. http://hdl.handle.net/10019.1/49815.
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Thesis (MPhil)--Stellenbosch University, 2004ENGLISH ABSTRACT: There are indications that the emergence of global trends in the production and dissemination of knowledge is influencing science policies worldwide, and compelling universities and technikons in South Africa to become more market oriented, competitive and entrepreneurial. Some of these trends include new modes of knowledge production, increased financial and academic accountability and distance education. The changing higher education landscape worldwide has implications for South African tertiary institutions. In addition, one of the objectives of the democratic government that took power in 1994 was to transform higher education. The publication of the White Paper on Education in 1997, the establishment of the Council on Higher Education (CHE) and the Higher Education Quality Committee (HEQC), and the National Plan for Higher Education in 2001 heralded the beginning of change. Consequently, it became necessary for higher education institutions to deliberate on the future course of their undergraduate and postgraduate teaching and training programmes. In this context, it is important for universities and technikons to understand the needs of their postgraduate students. The overall aim of this study was to identify the perceptions of ex-Technikon Natal (now the Durban Institute of Technology) postgraduate students on their research experiences with regard to supervision, communication, the Technikon generally, availability of resources, finance, time, departments, faculties, research, research methodology, statistics, library and expertise. The particular focus was on postgraduate students registered at the Technikon Natal in 2001, whether or not they had submitted their research proposals. A postal survey was carried out to determine the students' perceptions of their research postgraduate experiences at the then Technikon Natal. The results of the survey indicate that the majority of postgraduate students have a negative perception of the Technikon. Students feel that there are insufficient experienced supervisors available for consultation, leading to unacceptable delays. With regard to communication, students feel that the Technikon does not disseminate enough information on processes and procedures about postgraduate issues. Overall, students in the Health Sciences are more dissatisfied than students in the other faculties. In fact, the postal survey reveals that students in these other faculties are more positive than negative about their postgraduate experiences. However, it is worth pointing out that a large proportion of Science and Engineering students (38%) are undecided on this matter. It is interesting to note that the open-ended comments section at the end of the questionnaire reveals far more negative perceptions than the closed questions. Students are dissatisfied about the lack of modern computer facilities and available funds. They also feel strongly that it takes too long to get a research proposal approved. The majority feels that a postgraduate information kit would assist greatly. Comments about Research Methodology as a subject are particularly negative with regard to statistics, and the course, which they feel is too general. Students do not seem to have any major difficulties with the library services. The Technikon has to put structures in place to improve these negative perceptions and manage the students' needs. Combined with the impact of the merger of the former Technikon Natal and M.L. Sultan Technikon, the effects of which are not yet fully understood, the new Durban Institute of Technology should give serious consideration to the needs of its postgraduate population, especially in the Faculty of Health.
AFRIKAANSE OPSOMMING: Globale tendense in die produksie en disseminasie van kennis blyk wereldwyd 'n invloed op wetenskapsbeleid te he en noodsaak universiteite (en ook technikons in Suid-Afrika) om 'n groter markgerigtheid, mededingendheid en ondernemingsgees te openbaar. Hierdie globale tendense behels, onder andere, 'n verskuiwing na nuwe modi van kennisproduksie, sowel as 'n toename in finansiele en akademiese verantwoordbaarheid, en afstandsonderrig. Suid-Afrikaanse tersiere instellings kan hierdie wereldwye veranderinge in die landskap van hoar onderwys moeilik ontsnap. Daarbenewens het die demokratiese regering, wat in 1994 aan bewind gekom het, dit ten doel gestel om hoar onderwys in die land te transformeer. In 1997 het die eerste veranderinge ingetree met die publikasie van die Witskrif op Onderwys, en dit is in 2001 opgevolg met die totstandkoming van die Raad op Hoar Onderwys (CHE), die Hoar Onderwyskwaliteitskomitee (HEQC), en die Nasionale Plan vir Hoar Onderwys. Gevolglik het dit nodig geword dat hoar onderwysinstellings oorleg pleeg rakende die toekomstige verloop van voorgraadse en nagraadse onderrig- en opleidingsprogramme. Binne hierdie konteks is dit nodig vir universiteite en technikons om begrip te he vir die behoeftes van hul nagraadse studente. Die oorhoofse doel van hierdie studie was om die persepsies te identifiseer van nagraadse studente aan die eertydse Technikon Natal (nou deel van die Durban Instituut vir Tegnologie). Die fokus was op studente se navorsingservarings met betrekking tot supervisie, kommunikasie, die technikon in die algemeen, die beskikbaarheid van hulpbronne, finansies, tyd, departemente, fakulteite, navorsingsmetodologie, statistiek, biblioteekfasiliteite en kundigheid. Studente wat in 2001 aan die Technikon Natal geregistreer was, is by die ondersoek betrek, ongeag of die student 'n navorsingsvoorstel ingedien het of nie. 'n Posvraelys-opname is gebruik. Die resultate van die opname toon die meerderheid nagraadse studente het 'n negatiewe persepsie van die Technikon. Die studente voel daar is nie genoeg ervare studieleiers om te raadpleeg nie, en dit lei tot onnodige vertragings. Wat kommunikasie betref, voel die studente dat die Technikon nie genoeg inligting omtrent nagraadse prosesse en prosedures versprei nie. In geheel gesien, het studente in die Gesondheidswetenskappe 'n veel groter ontevredenheid uitgespreek as studente in ander fakulteite. In die ander fakulteite was 'n geringe persentasie studente meer positief as negatief omtrent hul nagraadse ervaring. 'n Redelike persentasie studente in die Natuur- en Ingenieurswetenskappe (38%) was egter besluiteloos in hul opinie. Verder het die oop vrae aan die einde van die vraelys, wat kommentaar versoek, veel meer negatiewe as positiewe persepsies ontlok. Die studente is ontevrede met die gebrek aan moderne rekenaarfasiliteite en beskikbare fondse. Hul voel dat dit te lank neem om 'n navorsingsvoorstel goedgekeur te kry. Die meerderheid is van mening dat 'n nagraadse informasiepakket van groot waarde sou wees. Die kommentaar omtrent Navorsingsmetodologie as 'n vak is besonder negatief, veral wat statistiek bet ref, en hulle voel die kursus is te algemeen. Die studente blyk nie ernstige probleme met biblioteekdienste te he nie. Die technikon moet derhalwe strukture in plek stel ten einde die negatiewe persepsies van die studente aan te spreek en hul behoeftes doeltreffend te bestuur. Tesame met die impak van die samesmelting (waarvan die effek nog nie ten volle begryp word nie), moet die instelling ook ernstige oorweging skenk aan die behoeftes van die nagraadse populasie, veral in die Fakulteit van Gesondheid.
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Lines, Robyn Laraine, and robyn lines@rmit edu au. "Discourse and Power: A Study of Change in the Managerialised University in Australia." RMIT University. Management, 2005. http://adt.lib.rmit.edu.au/adt/public/adt-VIT20060308.102930.
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The literature concerning work identities within universities is limited and focussed upon the ways academic staff construct their identities and the impacts these have upon their approaches to change. Similar studies for the range of differentiated roles that characterise the newly managerialised university are not available. The first stage of the research, therefore, was to develop a categorisation of the ways in which senior managers, line managers, support staff and academic staff construct their identities at work. This categorisation was created by bringing together the experiences of change of fifty three staff from five similar Australian universities, reported in interviews, with a review of the discourses widely available within the university sector (Deetz 1992; du Gay 1996a; Knights & Morgan 1991; Marginson 2000; Readings 1996) to produce thirteen different classifications associated with different roles. These categories described as case study one provide an initial framework for making sense of the different viewpoints expressed by staff in interviews and a language for understanding w hat particular actions might mean to the organisational members making them. As such it provides a starting point or tool for analysis and makes an original contribution to understanding change within universities. The second stage of this research examined the dynamics of a teaching change project and the interactions between differently constructed work identities it entailed. This was undertaken through an ethnographic study of a change project in process. The ethnography was supplemented by interviews with participants at the conclusion of the project. The analysis of the ethnography combined the first theoretical focus on constructed identity with concepts of power and their forms within organisations (Foucault 1998; Clegg 1989a; Callon 1986) to take account of the hierarchical organisation of the university and the differentiated organisational roles of participants in the change project.
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Poonamallee, Latha. "FROM THE DIALECTIC TO THE DIALOGIC: GENERATIVE ORGANIZING FOR SOCIAL TRANSFORMATION – A COMPARATIVE CASE STUDY IN INDIA." online version, 2006. http://rave.ohiolink.edu/etdc/view?acc%5Fnum=case1145044613.
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Alsaqqa, Obada. "Fuzzy Time-Delay Model in Fault-Tree Analysis for Critical Path Method." The Ohio State University, 2015. http://rave.ohiolink.edu/etdc/view?acc_num=osu1429772426.
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Feerasta, Jamal. "Critical Personal Attributes for Successful Employment Outcome of Individuals with Intellectual Disabilities Working in the Restaurant Business: A Qualitative Case Study." University of Akron / OhioLINK, 2014. http://rave.ohiolink.edu/etdc/view?acc_num=akron1415636242.
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Mitchell, DeAvin Anthony. "A Collection of 20 Poems: Using Poetic Inquiry in Response to Literature on Race, Work Policy, and Social and Cultural Theory." The Ohio State University, 2021. http://rave.ohiolink.edu/etdc/view?acc_num=osu16186200315852.
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Große, Christine. "Strategic Objectives in Complex Planning Environments : Insights from a Swedish Case for Critical Infrastructure Protection." Licentiate thesis, Mittuniversitetet, Avdelningen för informationssystem och -teknologi, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:miun:diva-32820.
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Large-scale and long-term planning imposes extensive requirements on governance efforts regardless of whether it involves public organisations, private organisations, or both. The proportions of such planning entangle many actors and stakeholders as system components within and around a complex system. These system components and conditions in a complex planning environment introduce a diverse variety of strategic objectives into the planning. This study investigates how strategic objectives can affect the governance of complex planning systems, particularly in the context of national critical infrastructure protection. For this purpose, this thesis concentrates on a national planning procedure, STYREL, which Sweden has recently implemented for the case of power shortages. This case involves various actors from the national, regional and local levels who act on behalf of both public and private organisations in a planning process with four-year intervals, and it thus constitutes a relevant subject for this study. The investigation entailed the collection of evidence from documents and interviews. First, publicly available Swedish documents regarding the case provided an understanding of the planning. Second, interviews with decision-makers who are entrusted with this planning at municipalities and county administrative boards as well as with a few planners from power grid providers offered a deeper comprehension of both the proceedings in practice and the strategic objectives involved in this complex system for planning of critical infrastructure protection. Particularly, the findings resulted in several conceptual models that demonstrate these understandings in more detail. A soft system model visualises the problem situation and contains several elements, such as the system components, interrelations and conditions. Moreover, a multi-level planning model specifies sources of uncertainty in the planning and decision-making process that are associated with an insufficient alignment of strategic objectives in the STYREL case. These decompositions of the Swedish planning environment – both horizontal and vertical – further enabled this study to identify significant parameters of the systemic conditions and strategic objectives involved in such complex planning environments that challenge their governance. The findings of this study suggest that the Swedish process is not yet fully developed. The investigation particularly indicates that a better alignment of strategic objectives is necessary to ensure a selection of adequate goals and means that advances the future usability of the produced plan, which in turn would legitimate and strengthen this complex planning process for critical infrastructure protection.Storskalig och långvarig planering ställer höga krav på styrning. Detta gäller oavsett om offentliga eller privata organisationer, eller båda, är involverade. Omfattningen av en sådan planering engagerar många aktörer och intressenter som komponenter inom och omkring ett komplext system. Dessa komponenter samt deras villkor inbäddade i en komplex planeringsmiljö skapar en mångfald av strategiska målbilder som följer med in till planeringen. Denna studie undersöker därför hur strategiska målbilder kan påverka styrningen av komplexa planeringssystem, särskilt i kontexten av skyddet av kritisk infrastruktur i samhället. Undersökningen fokuserar på en nationell planeringsprocess, kallad STYREL, som avser beredskapsplanering för elbristsituationer och som implementerats i Sverige. Planeringsmiljön omkring STYREL är ett relevant studieobjekt eftersom den involverar många aktörer från nationell, regional och lokal nivå. Dessa aktörer representerar offentliga och privata organisationer i den planeringsprocess som genomförs med fyraårsintervaller. Under undersökningens gång har bevis samlats in från dokument och intervjustudier. Först har offentlig tillgängliga dokument om fallet skapat en förståelse om planeringen. Intervjuer med beslutsfattare som är ansvariga för STYREL-planeringen hos länsstyrelser, kommuner samt elnätsbolag har sedan genererat en ännu djupare förståelse. Detta gällande både förfaringssättet i praktiken och de strategiska målbilder som är involverade i detta komplexa system för planering av kritisk infrastruktur-skydd. Resultaten ledde i synnerhet till några konceptuella modeller vilka demonstrerar förståelserna på ett detaljerat sätt. En systemmodell visualiserar problemsituationen och innehåller flera element såsom systemkomponenter, relationer och villkor. En multinivå-planeringsmodell specificerar källor av osäkerhet i planerings- och beslutsprocessen vilka är associerade med en otillräcklig harmonisering av strategiska målbilder i STYREL fallet. Dekompositionerna av den svenska planeringsmiljön – både horisontellt och vertikalt – gjorde det möjligt att identifiera signifikanta parametrar av de systemiska villkor och strategiska målbilder som är involverade i dessa komplexa planeringsmiljöer och utmanar deras styrning. Resultaten av studien indikerar att den svenska processen inte är fullt utvecklat. Undersökningen visar att en bättre harmonisering av strategiska målbilder är nödvändig för att säkerställa ett urval av adekvata mål och medel som skulle utveckla den framtida användbarheten av den producerade planen. Denna skulle i sin tur legitimera och stärka den komplexa planeringsprocessen för skyddet av kritisk infrastruktur. Därtill kunde detta främja en målgruppsorienterad kommunikation om risker och relevanta åtgärder.
Vid tidpunkten för framläggningen av avhandlingen var följande delarbeten opublicerade: delarbete 1 under granskning, delarbete 3 under granskning.
At the time of the defence the following papers were unpublished: paper 1 under review, paper 3 under review.
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Bocatto, Evandro. "Citizenship learning and management in the participatory budget of brazilian municipalities." Doctoral thesis, Universitat Ramon Llull, 2008. http://hdl.handle.net/10803/9198.
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L'interès actual per temes relacionats amb l'aprenentatge i el desenvolupament ciutadà no és accidental. El baix nivell d'"implicació" dels ciutadans fa tremolar les bases del sistema democràtic, i això és objecte de preocupació en diversos camps del coneixement. L'aprenentatge a través de la participació ciutadana està relacionat amb les ciències de l'Administració en diferents aspectes. L'aspecte de gestió es pot identificar en l'administració del propi govern; l'aspecte de l'aprenentatge organitzacional es troba en els estudis sobre les característiques dels contextos que creen un clima d'aprenentatge, cosa que promou el desenvolupament. La comprensió d'aquests aspectes a través de l'epistemologia proposada, la teoria crítica, aporta nous coneixements a la ciència administrativa. La teoria crítica assumeix l'interès de l'emancipació de la ciència, és a dir, l'acció humana i social hauria de ser orientada per la bondat, la humanitat i la racionalitat. En coherència amb aquesta orientació i amb el nivell individual d'anàlisi, la tesi considera dos marcs teòrics: les psicologies humanista i existencialista. En conseqüència, la recerca fenomenològica és el mètode de recerca. Aquest mètode permet respondre a les preguntes de recerca: "si" s'aprèn, "què" s'aprèn, "quines" eines de gestió s'utilitzen, "com" s'utilitzen i "per què" el que s'aprèn s'aprèn. Aquesta particular comprensió epistemològica i el mètode que en resulta suggereixen utilitzar eines metodològiques convergents o de bricolatge. Les eines metodològiques que suporten el bricolatge són: observacions, entrevistes i focus groups com a font de dades primàries, i la revisió de la documentació com a dades secundàries. S'analitza que els pressupòsits participatius són subaccions de l'acció democràtica formats per intencions, plans i actes representats per diverses pràctiques de recursos humans. A més, s'entén que les característiques participatives del diàleg entre iguals, del respecte envers opinions divergents, de presa de decisions per consens en les reunions de grup successives, entre d'altres, fomenten l'autoreflexió sobre les lleis del funcionament social i individual, la qual canvia l'estat de no-reflexió de la consciència cap a un nou estat i, d'aquesta manera, s'esdevé l'aprenentatge ciutadà.El presente interés por temas relacionados con aprendizaje y desarrollo ciudadano no es accidental. El bajo "involucrarse" por parte de los ciudadanos hace temblar las bases del sistema democrático lo que conlleva a una preocupación en distintos campos del conocimiento. Aprendizaje a través de la participación ciudadana está relacionado con las Ciencias de la Administración en diferentes aspectos. El aspecto de gestión puede ser identificado en la administración del propio gobierno, el aspecto de aprendizaje organizacional se encuentra en los estudios sobre las características de los contextos que crean un clima de aprendizaje lo cual promueve desarrollo. La comprensión de estos aspectos a través de la epistemología propuesta, la teoría crítica, añade nuevo conocimiento a la Ciencia Administrativa. La teoría crítica asume el interés de emancipación de la ciencia, es decir, la acción humana y social debería de estar orientada por la bondad, la humanidad y la racionalidad. En coherencia con esa orientación y con el nivel individual de análisis, la tesis considera dos marcos teóricos: las psicologías humanista y existencialista. En consecuencia, la investigación fenomenológica es el método de investigación. El método posibilita la contestación de las preguntas de investigación: "si" se aprende, "qué" se aprende, "cuáles" herramientas de gestión son utilizadas, "cómo" son utilizadas, y "porqué" lo que se aprende se aprende. Esa particular comprensión epistemológica y resultante método sugiere el uso de herramientas metodológicas convergentes o bricolage. Las herramientas metodológicas que soportan el bricolage son: observaciones, entrevistas y grupos focales como fuente de datos primarios; y, revisión de documentación como datos secundarios. Se analiza que los presupuestos participativos son sub-acciones de la acción democrática compuestos por intenciones, planes y actos representados por distintas prácticas de recursos humanos. Además se entiende que las características participativas del diálogo entre iguales, del respeto hacia opiniones divergentes, de la toma de decisión por consenso en las sucesivas reuniones grupales, entre otras, fomentan la auto-reflexión sobre las leyes del funcionamiento social e individual la cual cambia el estado de no-reflexión de la conciencia hacia un nuevo estado, ocurriendo, de esa manera, el aprendizaje ciudadano.
The thesis is concerned with the declining tendency of citizenship participation which threatens the democratic system. For that reason it studies successful participatory situations in which citizens learn and develop citizenship. Citizenship learning and development, as a phenomenon, are analysed from a Critical view of science and derivate existential and humanistic framework to learning and organizational. A democratic, participatory and deliberative situation that reflects the emancipatory interest of a good, humane and rational social action is the participatory budget of Brazilian municipalities. Learning, Organizational Learning and Human Resources Management are disciplines elected to set the theoretical framework to analyse the problem. From this epistemological view, research setting and scope, a methodological bricolage is built. The methodology follows the procedures of the phenomenological research which is supported by the triangulation of the methodological tools of in-depth interviews, focus groups, observations and documentation reviews. As a result the research presents findings that describe, comprehend and interpret the phenomenon of citizenship learning. Human resources management, as an emergent practice, is a key issue in this democratic action. The participatory budget, as a democratic action, is divided into sub-actions composed by intentions, plans and acts each one of them represented by specific human resources practices. Such procedure of deconstruction of actions into their constitutive parts brings better comprehension of their functioning. To understand the characteristics of the participatory context is also key because they foster self-reflection about the social and individual legalities which change the state of a non-reflected conscious, thus, citizenship learning occurs. The focus proposed and the evidences analysed and interpreted provides a definition for existential-humanistic citizenship learning which hopefully can bring some light to the declining tendencies in participation. Citizenship learning, thus, is a never-ending process in which individuals decide freely and responsibly to actualize their potential as citizens. Moreover, the process is existential and humanistic if it has humanity in general as its goal, if it is as aware as possible of the dialectics between humans' subjectivity and objectivity and if it gives rise to a system of values which takes into account this goal and these dialectics.
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Kachilonda, Dick Daffu Kachanga. "Investigating and expanding learning in co-management of fisheries resources to inform extension training." Thesis, Rhodes University, 2015. http://hdl.handle.net/10962/d1018659.
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This study investigates and expands learning associated with the co-management of fisheries resources to inform extension and training in the fisheries sector in two case study sites in Malawi. The study was located in the field of environmental education with a specific focus on community learning, agency and sustainability practices in co-management of fisheries resources. It focuses on how fisheries stakeholder learning can be mediated through expansive social learning processes to inform extension and training in the Malawi fisheries sector and aims at understanding learning as an emergent, agency centred process of change through social learning models that are said to have power to mobilise community agency for change. The empirical research for the study was conducted in two Malawian fishing communities: in Lake Malombe and the south-east arm of Lake Malawi using qualitative case study research design. The two sites were selected because they were the first sites in Malawi to implement fisheries co-management programmes following the failure of centralised management of fisheries resources. Data was generated through interviews, focus group discussions, document analysis, observations and change laboratory workshops in both sites. The two sites fall under one administrative office based in Mangochi where the two important institutions of the sector – the Fisheries Research Unit of the Department of Fisheries and the Fisheries College (a government institution responsible for the training of extension services) are also based. Both sites have implemented new governance structures named Beach Village Committees which are community-based organisational structures that function in parallel with traditional authorities to manage the fishery. Contextual and literature review work showed that extension services and programmes over the past hundred years, as observed in the fisheries sector in Malawi and in extension services elsewhere, have co-evolved with approaches to natural resources management. Early approaches to natural resources management involved traditional management (associated extension services and programmes were community based); later fisheries governance practices changed to centralised management and associated extension approaches were mainly top-down involving command and control or technology transfer. These early approaches have been problematic as resource users were pushed away from their own resources and were viewed as poachers. This resulted in loss of ownership among resources users. Recently in Malawi, after the change of government to democracy in 1994, fisheries management policy focused on co-management and/or adaptive co-management approaches, an approach that has also been adopted in other African water bodies. This has implications for extension service programmes in the fisheries sector that are not yet well defined. The study’s literature review revealed that co-management approaches assume collaborative learning, or co-learning, also termed social learning, or approaches that promote the engagement of different actors who are working on shared practice. They also assume a new form of agency among co-management stakeholders and extension workers. However, the theoretical foundations for establishing co-learning or social learning approaches in support of co-management policies are not well established in the fisheries co-management sector in Malawi, nor are the practices of how to support co-learning amongst diverse stakeholders in the fisheries co-management in the Lake Malawi context. This study sought to address this gap in knowledge and practice.
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Trudinger, Dave. "The Comfort of Men: A Critical History of Managerial and Professional Men in Post-war Modernisation, Australia 1945-1965." University of Sydney. History, 2004. http://hdl.handle.net/2123/718.
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This thesis is a critical history of managerial and professional men in post-Second World War Australia. The attention that I have given managerial and professional men has been determined by my own political desire to problematise the continued accomplishment of hegemony. As subjects, these men and their discursive practices enable scrutiny of the regenerative labour necessary to sustain power and necessary to realise the material results that accrue to those performing such work. My thesis examines the practices of particular groups of managerial and professional men within four discrete social settings or terrain during the post-war period. I interrogate the operations of managerial and professional men in personnel management (the terrain of work), in market research (the terrain of the market), in parenting and marriage guidance (the terrain of the family) and in the service club Rotary (the terrain of the civic). In each of these terrains I find managerial and professional men framing problems and enacting solutions. A process or intervention that makes natural the connections of interest (of advantage or disadvantage) being constantly recreated; an intervention that expresses a comfort with the mechanics and entailments of hegemony. To enable my critical history I apply, in each terrain, a framework comprising three core elements. I historicize the accomplishment of hegemony; testing the emergence of government and positive expressions of power during post-war modernisation in the local contexts of managerial and professional men�s interventions. I people hegemony; identifying the practices of managerial and professional men as resources for doing social relations (in particular the relations of gender and class) and crucial to the operation of hegemony. And, thirdly, I demonstrate the interventions of these men to be interested; unravelling the possessive investments managerial and professional men make through their interventions. My scrutiny of managerial and profession men and their practices, my choice of terrains in which to study them, my analysis of the process enacted in these terrain and the sources that I have utilised are not intended to assemble a biography of men�s experiences or ideal masculinities. Rather, my thesis provides a biography of interventions in order to disassemble that which appears not to be anything in particular: the ordinary regeneration of hegemony by ordinary men doing ordinary things.
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Abukar, Ghassan. "SYSTEM INFLUENCE FRAMEWORK: IT PROJECT MANAGERS’ INFLUENCE TO FORM CRITICAL STAKEHOLDER ALIGNMENTS AND PROMOTE VALUE REALIZATION." Case Western Reserve University School of Graduate Studies / OhioLINK, 2021. http://rave.ohiolink.edu/etdc/view?acc_num=case1626795218031468.
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Silva, Marco Antônio. "Laboratório de gestão: jogo de empresas com pesquisa para a formação crítica em administração." Universidade de São Paulo, 2013. http://www.teses.usp.br/teses/disponiveis/12/12139/tde-20082013-150104/.
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Um dos desafios das escolas de Administração tem sido preparar profissionais capazes de tomar decisões de forma crítica e criativa para atuar em um ambiente de negócios em rápida transformação. Com vistas a este propósito surgiu no grupo de pesquisas SIMULAB, da Faculdade de Economia, Administração e Contabilidade da Universidade de São Paulo - FEA/USP/SP, o Laboratório de Gestão, um ambiente de ensino, aprendizagem e pesquisa fundamentado em três pilares conceituais: simulador organizacional, jogo de empresas e pesquisa aplicada. O objetivo deste estudo foi averiguar como as atividades desenvolvidas no Laboratório de Gestão propiciaram uma formação crítica em Administração à luz das diretrizes curriculares brasileiras, do pensamento crítico, da formação docente e de estratégias de ensino e aprendizagem em Administração. Foi conduzido um estudo de caso único, qualitativo e interpretativo, apoiado por fontes primárias de evidências: uma entrevista em profundidade com o idealizador do Laboratório de Gestão, o professor Antonio Carlos Aidar Sauaia; um levantamento por meio de questionário aplicado aos professores do grupo SIMULAB; a observação direta das atividades em sala de aula; o exame dos artigos científicos produzidos pelos estudantes de graduação em Administração da FEA/USP/SP. A análise de conteúdo dos materiais produziu indícios e evidências de que as atividades vivenciais no jogo de empresas e a pesquisa aplicada desenvolveram o pensamento crítico dos estudantes. Destacaram-se como exemplos: a crítica ao modelo de Porter (inclusão do Governo como a sexta força no modelo das 5 forças); a aplicação ampliada da teoria das restrições de Goldratt, numa perspectiva multifuncional, para além da área de Produção. Foi possível concluir que se faz necessário o envolvimento de dirigentes e coordenadores das instituições de ensino superior para a construção de uma nova cultura de ensino-aprendizagem, além da adequada preparação dos professores para a condução do Laboratório de Gestão como estratégia promotora da formação crítica em Administração.One of the challenges faced by Business Administration Schools has been to prepare professionals to become creative decision makers and critical thinkers in a rapidly changing business environment. Toward this purpose it was created in SIMULAB, a research group at the School of Economics, Administration and Accounting, University of São Paulo - FEA/USP/SP, the Management Laboratory: a teaching, learning and research environment based on three conceptual pillars: organizational simulator, business game and applied research. The aim of this study was to examine how the activities developed in the Management Laboratory provide a critical education for Business Administration according to the literature on management education, critical thinking, teacher training, and teaching and learning strategies. It was conducted a qualitative and interpretative single case study, based on the following primary sources of evidences: an in depth interview with Professor Antonio Carlos Aidar Sauaia, the Management Laboratory creator; a survey applied to SIMULAB professors; the direct classroom observation, and the examination of scientific papers produced by Business Administration undergraduate students in the Management Laboratory at FEA/USP/SP. The content analysis produced evidences that business game combined with applied research as experiential activities developed students critical thinking abilities. For example: a critique of Porter\'s model (addition of the Government as the sixth force in the five forces model); besides, the extended application of Goldratt\'s Constraint Theory, under a multifunctional perspective, beyond the functional area of Production. As a conclusion higher education institutions stakeholders as directors and coordinators, could be engaged in order to build a new teaching and learning culture, in addition to professors\' training programs for effective conduction of Management Laboratory.
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Fanchini, Mahaut. "Empêcher, susciter, disqualifier : des mécanismes organisationnels qui façonnent le lanceur d'alerte : le cas de l'industrie des services financiers." Thesis, Paris Sciences et Lettres (ComUE), 2018. http://www.theses.fr/2018PSLED024.
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Cette recherche vise à interroger la façon dont des dispositifs organisationnels (formels et informels) façonnent la démarche d’alerte, lancée par un employé qui souhaite témoigner d’une fraude ou d’un manquement à l’éthique organisationnel.Inscrite dans un paradigme interprétativiste, notre design de recherche repose sur des entretiens qualitatifs ainsi que sur des récits de vie conduits avec des lanceurs d’alerte. Nos résultats permettent de montrer l’inopérance des dispositifs formels (outils de recueil de l’alerte) mis en place par l’organisation pour recueillir la parole de l’employé, qui manquent de traiter correctement l’alerte qui leur est signalée ; d’autre part, nous caractérisons l’idée selon laquelle d’autres dispositifs, plus informels, placent eux-mêmes, par leur non-réponse ou réponses ambiguës, l’employé en situation de lancer l’alerte, en dehors des dispositifs qui avaient été mis en place par l’organisation. Enfin, nous interrogeons la possibilité qui est laissée à un employé d’exprimer un doute lorsque celui-ci concerne le bien-fondé éthique de certaines pratiques organisationnellesThis research aims to examine the way in which organizational mechanisms (both formal and informal) shape the whistleblowing process initiated by employees wanting to expose a fraud or a breach of organizational ethics.Our research design adopts an interpretivist paradigm and is based on qualitative and life-story interviews conducted with whistleblowers. Our results show the ineffectiveness of the formal mechanisms implemented by organizations to collectemployee testimonies (tools for gathering employee warnings), which fail to correctly address the whistleblowing that is signaled to them. We also describe the suggestion that other, more informal, mechanisms, by failing to respond or byproviding ambiguous responses, place employees in a situation where they feel compelled to blow the whistle, outside the mechanisms implemented by the organization. Finally, we examine the possibilities available to employees to express doubts concerning the ethical soundness of certain organizational practices
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Kroener, Martina Ursula. "Multi-level Analytic Network Process Model to Mitigate Supply Chain Disruptions in Disaster Recovery Planning." DigitalCommons@CalPoly, 2016. https://digitalcommons.calpoly.edu/theses/1540.
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Over the past few decades, environmental changes have led to more frequent occurrences and greater intensities of natural disasters worldwide. In terms of globally connected supply chains, this has resulted in an enormous economical loss for corporations. Therefore, Business Continuity and Disaster Recovery (BC/DR) planning and management has become essential for businesses in order to protect their critical business flow. Yet there is a lack of systematic and transparent methodologies for companies to handle this problem.
Hence, this thesis introduces a novel approach to combine consecutive steps of the Disaster Recovery Planning (DRP) process within one application. The multi-criteria decision-making (MCDM) tool called the Analytic Network Process (ANP) is employed to identify critical products of a business and match them with optimal disruption mitigation strategies based on an evaluation of benefits, opportunities, costs, and risks (BOCR).
To validate the method developed in this thesis, a case study using historical data of a U.S. company (Company XYZ) is introduced. The results of the ANP mathematical modeling demonstrate that the developed methodology provides a valuable approach to analyze and confirm BC/DR planning decisions. Moreover, an expert of Company XYZ confirmed that the suggested solution established through this case study is in agreement with the preferable choice based on his expertise and professional decision-making.
Further research could extend the proposed methodology to other fields of BC/DR planning, such as IT Disaster Recovery Planning or Human Disaster Relief.
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Li, Bo. "Supply Chain Inventory Management with Multiple Types of Customers: Motivated by Chinese Pharmaceutical Supply Chains among Others." University of Toledo / OhioLINK, 2013. http://rave.ohiolink.edu/etdc/view?acc_num=toledo1371136834.
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Almeida, Nuno Miguel Dias. "Curricular internship in a clinical research unit." Master's thesis, Universidade de Aveiro, 2016. http://hdl.handle.net/10773/17113.
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Mestrado em Biomedicina FarmacêuticaO presente relatório descreve em detalhe as tarefas e atividades desenvolvidas no contexto de um estágio curricular durante o segundo ano do Mestrado em Biomedicina Farmacêutica, da Universidade de Aveiro. Este estágio teve lugar na Unidade de Farmacologia Clínica do Professor Joaquim Ferreira, do Instituto de Medicina Molecular, de 14 de setembro de 2015 a 27 de junho de 2016. Esta experiência permitiu-me pôr em prática aquilo que aprendi no mestrado durante dez meses. Tive a oportunidade de trabalhar em três áreas diferentes da biomedicina farmacêutica: farmacovigilância, coordenação de ensaios clínicos e gestão de dados. Durante o estágio, surgiram múltiplas dificuldades e obstáculos. Contudo, consegui ultrapassá-los, melhorando as minhas capacidades profissionais, tais como organização, responsabilidade, comunicação, espírito critico, entre outras qualidades fundamentais para ser um bom profissional. Em conclusão, este estágio curricular permitiu o meu crescimento, não só como profissional, mas também como pessoa. Considero que tenha sido um desafio concretizado com sucesso e estou consciente que me abriu muitas janelas para a minha carreira futura.
This report describes in detail the tasks and activities developed in the context of a curricular internship during the second year of the Master’s degree in Pharmaceutical Medicine of the University of Aveiro. This internship took place in the Professor Joaquim Ferreira’s Clinical Pharmacology Unit (CPU) of the Instituto de Medicina Molecular, from September 14th, 2015 to June 27, 2016. This experience allowed me to put in practice what I learned from my master’s degree during ten months. I had the opportunity to work in three different areas of pharmaceutical medicine: pharmacovigilance, clinical trial coordination and data management. During the internship, several difficulties and obstacles showed up. However, I managed to surpass them, improving my professional skills, such as organization, responsibility, communication, critical thinking, among other fundamental qualities to be a good professional. In conclusion, this curricular internship allowed me to grow up, not only as a professional but also as a person. I think it was a successful challenge and I’m aware that it has opened many windows to future career.
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Carvalho, Angela Maria Carneiro de. "O campo dos estudos em administração no Brasil pós anos 90: reconfiguração de léxicos e temáticas na produção acadêmica nacional." Universidade Federal de São Carlos, 2014. https://repositorio.ufscar.br/handle/ufscar/3458.
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Previous issue date: 2014-12-15The context of the financialization of the global economy and the corresponding world-class organizations have posed major challenges to the 21st century managers. Those responsible for their professional education - including professors and Business Schools - have faced uncertain and complex contexts. The validity of management education programs has been increasingly questioned. This study aims to investigate the changes in the Business Administration field in Brazil after the 90 s; more specifically, it focuses on the knowledge involved in management education and on the agents and their respective institutions that provide this knowledge. This includes specifically the activities of professors and researchers engaged in Master's and Doctoral programs in Business Administration at Higher Education Institutions affiliated with the government agency called CAPES, a foundation whose central purpose is to coordinate efforts to improve the quality of higher education in Brazil. Therefore, this research was conducted based on the analysis of the structure of the field of these professors and researchers in Business Administration in Brazil after the 90 s. Pierre Bourdieu s theoretical and methodological apparatus was used due to the possibility of relational understanding of social space, where the agents - whose power is asymmetrically distributed - occupy and fight over positions. Several studies demonstrate the predominance of American authors in the Brazilian scientific production, which is, therefore, basically functionalist. On the other hand, around the 90 s, the American hegemony became refuted, especially by researchers who started to demonstrate greater intellectual independence to that traditional mainstream epistemology. This emerging group has been inspired by the Critical Management Studies (CMS), originated in the UK. The conclusion of the present study allowed the understanding of part of the oppositions and affinities that organize this field, its transformations, and the strategies of two rival groups of agents, constituting the arena of the organizational studies. On the other hand, although weakly adherent of the 'new entrants' denomination, the changes that took place after the 90 s can be said to be easily identified and often institutionalized. This study also revealed the intensified debates and systematization towards the construction of a particular epistemology of this discipline, which not only contribute to the improvement of the administrative theory, but also provides means to promote the future development of Business Administration.
O contexto da financeirização, da economia global e correspondentes empresas classe mundial , invocam constantes desafios aos gestores do século XXI. Os responsáveis por sua formação incluindo aí professores e Escolas de Negócios deparam-se, de forma análoga, com cenários complexos e incertos. Questionamentos sobre a validade dos modelos de formação de gestores são frequentes neste momento. O presente trabalho se propõe a investigar as transformações ocorridas no campo de estudos em Administração no Brasil pós anos 90. Mais exatamente, interessa-se pelo conhecimento que responde pela formação do gestor. Os agentes e respectivas instituições - que produzem este conhecimento constituem o foco da pesquisa. Consideramos como tal a atividade dos professores/ pesquisadores alocados nos programas de Mestrado e Doutorado dos cursos de Administração das Instituições de Ensino Superior (IES) que se filiam obrigatoriamente ao organismo governamental denominado Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES), responsável por melhorias no ensino superior no Brasil. A pesquisa foi construída, portanto, em torno da análise da estrutura do campo desses professores/ pesquisadores em Administração no Brasil pós anos 90. Optamos pela utilização do aparato teórico-metodológico de Pierre Bourdieu pela possibilidade de apreensão relacional do espaço onde os agentes cujo poder é distribuído de forma assimétrica ocupam e lutam por posições. Diversos trabalhos demonstram a predominância de autores americanos a embasar a produção nacional que, consequentemente, termina por ter forte inclinação funcionalista. Por outro lado, em torno dos anos 90, a hegemonia americana passa a ser mais fortemente contestada, especialmente por pesquisadores que passam a demonstrar maior independência intelectual em relação às tradições epistemológicas do mainstream. A inspiração para este grupo emergente são os chamados Critical Management Studies (CMS) originados no Reino Unido. A conclusão da pesquisa permitiu apreender parte das oposições e afinidades que organizam o campo, suas transformações e as estratégias dos dois grupos de agentes rivais, constituindo a denominada arena dos estudos organizacionais. Por outro lado, mesmo pouco aderentes à denominação novos entrantes , podemos assumir que são claras e muitas das vezes institucionalizadas as transformações ocorridas no pós anos 90. A pesquisa evidenciou ainda o aumento de debates e sistematizações no sentido da construção de epistemologia específica da disciplina, que não apenas contribuem para o aperfeiçoamento da teoria administrativa como também apontam caminhos para os desenvolvimentos futuros da Administração.
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RICCIARDI, RITA I. "Analise dos conhecimentos criticos de uma organizacao baseada em mapeamento de processos e cartografia de dominios de conhecimento - O estudo do Centro de Radiofarmacia do IPEN." reponame:Repositório Institucional do IPEN, 2003. http://repositorio.ipen.br:8080/xmlui/handle/123456789/11122.
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Dissertacao (Mestrado)
IPEN/D
Instituto de Pesquisas Energeticas e Nucleares - IPEN/CNEN-SP
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Aranha, Elvira Maria Godinho. "Equipe gestora escolar: as significações que as participantes atribuem à sua atividade na escola - um estudo na perspectiva sócio-histórica." Pontifícia Universidade Católica de São Paulo, 2015. https://tede2.pucsp.br/handle/handle/16176.
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Previous issue date: 2015-03-04Coordenação de Aperfeiçoamento de Pessoal de Nível Superior
This research focused on three school management teams, each composed by principal, coordinator and vice-principal, from three public schools of Greater São Paulo (two state and one municipal). The general goal of the investigation was to understand the phenomenon of school management from the subjects that experience it. The specific goal of this research was to grasp the meanings the participants (principal, coordinator and vice-principal) attribute to their activity in the school. The participants (three principals, three coordinators and two vice-principals) were selected due to being part of schools that were voluntarily part of projects offered by research groups connected to Pontifícia Universidade Católica de São Paulo (Teaching Activity and Subjectivity and Language and Activities in School Contexts LACE). The information was produced with the eight participants from interviews, reflective meetings and training meetings, according to the specificities of each project and school. Anchored in the Sociohistorical Psychology, this research emphasizes the contributions from Vigotski (1925, 1926, 1927, 1930, 1934), one of its main theoretician, as well as the contributions from: Leontiev (1977; 1978a, b and c; 1983; 2004), Engeström (1987; 1999), Bakhtin (1929, 1979) and Bakhtin/Volochinov (1929-30). It also considered the works of contemporary theoreticians that discuss the subjective dimension of the human constitution process, namely: González Rey (2005a, b; 2007), Mitjáns Martinez (2005), Gonçalves and Beck (2009), Aguiar and Ozella (2006; 2013) and Aguiar, Soares and Machado (2014). It is important to highlight that, in different ways and with different emphases, all these contexts had in the Collaboration Critical Research (Pesquisa Crítica de Colaboração PCCol) (MAGALHÃES, 1998, 2009, 2011, 2012; MAGALHÃES & FIDALGO, 2007; LIBERALI, 2011, 2012) a common aspect, that proved itself relevant to both the construction of new ways of conducting the research and the results themselves. The analysis of the information, following the same conceptual alignment, is based on the theoretical methodological process named Meaning Nuclei (AGUIAR & OZELLA, 2006, 2013), which was of great contribution to the process of data abstraction in order to grasp the historical materiality and dialectics of meanings that the managers attribute to their activity. Taking into account, from the adopted perspective, that the meanings represent the synthesis of the objectivity and subjectivity, the analyses show that the managers speeches are expressions of the social reality, and more specifically in this case, of the education reality of our country, considering, however, that all meanings are dialectically constructed by historical subjects. In this sense, it became evident i) the importance of method and of a constructive interpretative analysis based on the theoretical methodological procedures called Meaning Nuclei in order to grasp the meanings the managers give their activities; ii) the importance of the role of the principal to the possibility of school improvement; iii) the relevance of the managers initial training and continuing education for the attainment of positive results in the learning of students and teachers; iv) the fundamental importance of the State in guaranteeing the human and material resources to the realization of education public policies, regarding salaries and teaching career, already determined by law; v) the contribution of research groups in promoting spaces for discussion and learning in the school; vi) the relevance of research and extension projects based on a collaborative and critical perspective in transforming the meanings the managers attribute to their activity, thus opening up the possibility for transformation in the school through new action taken by those that are responsible for it
Esta pesquisa teve como foco três equipes gestoras escolares, compostas, cada uma delas, de diretor, coordenador e vice-diretor, de três escolas públicas da Grande São Paulo (duas estaduais e uma municipal). O objetivo geral da investigação foi entender o fenômeno da gestão escolar a partir dos sujeitos que a vivenciam. O objetivo específico desta pesquisa foi apreender as significações que as participantes (diretora, coordenadora e vice-diretora) atribuem à sua atividade na escola. As participantes (três diretoras, três coordenadoras e duas vice-diretoras) foram selecionadas pelo fato de pertencerem a escolas que faziam, voluntariamente, parte de projetos oferecidos por grupos de pesquisa ligados à Pontifícia Universidade Católica de São Paulo (Atividade Docente e Subjetividade e Linguagem e Atividades em Contextos Escolares LACE). As informações foram produzidas com as oito participantes, a partir de entrevistas, reuniões reflexivas e encontros de formação, de acordo com as especificidades de cada projeto e escola. Ancorado nos pressupostos teóricos da Psicologia Sócio-Histórica, este trabalho enfatiza as contribuições de Vigotski (1925, 1926, 1927, 1930, 1934), um de seus principais teóricos, bem como as contribuições de: Leontiev (1959; 1977; 1978; 1983; 2004), Engeström (1987; 1999), Bakhtin (1929, 1979) e Bakhtin/Volochinov (1929-30). Considerou, ainda, os trabalhos dos teóricos contemporâneos que discutem a dimensão subjetiva dos processos de constituição humana, a saber: González Rey (2003, 2005a, b; 2007), Mitjáns Martinez (2005), Gonçalves e Bock (2009), Aguiar e Ozella (2006; 2013) e Aguiar, Soares e Machado (2014). É importante destacar que, de formas diferentes e ênfases diversas, todos estes contextos tiveram na Pesquisa Crítica de Colaboração PCCol (MAGALHÃES, 1998b; 2009; 2011; 2012; MAGALHÃES & FIDALGO, 2007; LIBERALI, 2011; 2012) um ponto em comum, e que tal fato se mostrou relevante tanto para construção de novas formas de condução da pesquisa como para seus resultados. Os dados foram produzidos desde 2010, foram vídeo-gravados e transcritos. A análise das informações, seguindo o mesmo alinhamento conceitual, está baseada no procedimento teórico-metodológico denominado Núcleos de Significação (AGUIAR e OZZELA, 2006; 2013), que foi de grande contribuição no processo de abstração dos dados de modo a apreender a materialidade histórica e dialética das significações que as gestoras atribuem à sua atividade. Entendendo, na perspectiva adotada, que as significações representam a síntese da objetividade e subjetividade, as análises mostram que as falas das gestoras são expressão da realidade social, mais especificamente no caso, da realidade educacional do nosso país, considerando, no entanto, que todas as significações são dialeticamente constituídas por sujeitos históricos. Nesta direção, evidenciou-se: i) a importância do método e de uma análise interpretativa construtiva baseada no procedimento teórico-metodológico nomeado Núcleos de significação para a apreensão das significações das gestoras sobre sua atividade; ii) A importância do papel do diretor para a possibilidade do avanço da escola; iii) a relevância e o peso da formação inicial e continuada das gestoras para a efetivação de resultados positivos na aprendizagem de alunos e professores; iv) A importância fundamental do Estado para garantir os recursos materiais e humanos para efetivação das políticas públicas na área educacional, em relação à salário e carreira docente já anunciadas em lei; v) A contribuição de grupos de pesquisa para promover espaços de discussão e aprendizagem na escola; vi) A relevância de projetos de pesquisa e extensão que se pautem numa perspectiva colaborativa e crítica para gerar transformações nas significações das gestoras sobre sua atividade abrindo a possibilidade de transformações na escola por meio de novas ações daqueles que se responsabilizam por ela
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Gay, Kallie. "Becoming a Master Manager: An Analysis of SNAP Recipient Stories of Navigating Government Assistance." Digital Commons @ East Tennessee State University, 2019. https://dc.etsu.edu/etd/3556.
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This study examines experiences of utilizing government assistance in the United States. It focuses on the ways in which persons participating in the Supplemental Nutrition Assistance Program (SNAP) communicatively managed their lives in relation to their role in the program. Specifically, the research reveals that SNAP recipients are master managers. After synthesizing the pre-existing body of research concerning social assistance in the U.S. and its effects on those who utilize it, the author argues that sharing the stories of marginalized groups can serve to reduce stigma surrounding government assistance participation. Employing a Feminist Standpoint Theory sensibility to elicit such stories, the author drew out narratives gathered through qualitative interviews with current SNAP participants. Findings indicate that communicative management of SNAP participation was experienced as multi-layered and complex. Positioned to navigate the carceral environment of the SNAP program, participants adopted various disciplined communicative actions as they managed program membership, stigmatized identity, and behavioral surveillance.
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Szalvai, Eva. "Emerging Forms of Globalization Dialectics: Interlocalization, a New Praxis of Power and Culture in Commercial Media and Development Communication." Bowling Green, Ohio : Bowling Green State University, 2008. http://rave.ohiolink.edu/etdc/view?acc%5Fnum=bgsu1214241605.
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Crum, Melissa R. "Creating Inviting and Self-Affirming Learning Spaces: African American Women's Narratives of School and Lessons Learned from Homeschooling." The Ohio State University, 2014. http://rave.ohiolink.edu/etdc/view?acc_num=osu1397824234.
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Lee, M. C., and 李明全. "The Research in the Organizational Factor of the Critical Factors Influencing Information Management." Thesis, 1995. http://ndltd.ncl.edu.tw/handle/08738048036993446302.
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Tsai, Mei-Ling, and 蔡美鈴. "A RESEARCH OF CRITICAL FACTORS AFFECTING ADOPTION OF KNOWLEDGE MANAGEMENT SYSTEM IN PHARMACEUTICAL INDUSTRY." Thesis, 2003. http://ndltd.ncl.edu.tw/handle/85464222874341462527.
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碩士大同大學
事業經營研究所碩士在職專班
91
In knowledge-economy-based 21st century, corporate competition relies on decent knowledge management mechanism to enhance quality of decision and effective use of intangible asset to improve competitiveness. Comparing with other industries, products, research and development, and marketing techniques in pharmaceutical industry are closely related to adoption of knowledge, creativity, and warehousing, thus knowledge management system shows significance in differential advantage. Critical factors in knowledge management system are issues that need to be concerned in adoption of knowledge management. Based on field studies and literature review, the study outlines 32 variables in knowledge management system. This study subjects are members of Taiwan Pharmaceutical Marketing and Management Association; out of 355 questionnaires sent, the valid questionnaires returned is 98, at valid return rate of 27.6%. This research uses factor analysis program of SPSS statistical software to apply Varian rotation on the 32 variables using principle component analysis. After reliability test, 7 factors are concluded: 1) benchmarking strategy and knowledge structure; 2) organizational culture; 3) information technology; 4) employee involvement and training; 5) leadership and commitment of senior management; 6) learning environment and resource control; 7) evaluation of professional training and teamwork. These factors show that except for performance measurement mechanism in research methodology, all other dimensions can be included in the 7 factors. Pearson coefficient analysis shows that in general the larger the corporate size is, the more effort it places on information technology factor, and the less it places on learning environment and resource control. The object of this study is to discuss the critical success factor under limited resources in the course of implementing knowledge management system, in order to enhance effectiveness of knowledge management system. Research results are intended for reference of pharmaceutical industries in decision-making.
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Tsung, Chiu-Shih, and 邱世聰. "The critical success factor research for including RFID system to military equipment component management." Thesis, 2011. http://ndltd.ncl.edu.tw/handle/15961097377811913318.
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碩士義守大學
管理學院管理碩士在職專班
99
Owing to applications in information technique has become a trend nowadays, in this thesis we attempt to import RFID in military logistics supply management. We not only try to reduce the labor costs, but also improve the accuracy and efficiency for maintenance operations. Our primary purpose in this study is exploring critical success factors in including RFID. In this research we analyze the critical success factors proposed in academic and military literatures. We design 21 question items though structural academic interview and discussions. Prediction examination tests each dimension and entire confidentiality. We also filter the question items with variants more than 1 by factor analysis. In our experiment, we investigate employees that work in seven military maintenance shops. For valid questionnaires, at first we execute ANOVA analysis to figure out inter and external significant factors between each factor. To continue, we apply Pearson correlation analysis to analyze the relations and significances between each dimension to avoid serious linear overlap problems. In the end, we examine practical relations and explanation power by stepwise. Our research results of this study were summarized as follows:1.Differences between distinctions, ages, education levels, armed forces, ranks, and work experiences are not significant to organization, strategy, environment, and technique factors.2.Factors in inter environment are positive significant to external environment. It indicates that organization factors and strategy factors in inter environment are significant predicators for environment factors, technique factors, and system requirements in external environment.
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Scribante, Juanett. "A patient classification system for critical care units." Thesis, 2014. http://hdl.handle.net/10210/9602.
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M.Cur.The nursing service manager is accountable for the managerial outputs of the nursing service, being quality nursing care, cost effectiveness and quality nursing staff management. These managerial responsibilities will influence the overall management efficiency of the health delivery system. There is a need for a more scientific basis of staffing in South African critical care units. Various methods are used to determine staffing needs, but the most accurate and acceptable method being used is the patient classification system. The success of a critical care patient classification system is based upon the accurate determination of the ideal nurse-patient ratio. Ideal nursepatient ratio depends on matching the competency of the critical care nurse to the severity of the critical care patient's illness. Internationally and nationally very few guidelines describe the competency requirements that the critical care nurse should have to function effectively in the critical care unit. To maintain a high standard of quality nursing care, the critical care nurse should be assigned to a critical care patient according to her competency level. The aim of this study was to describe a scientific patient classification system for critical care patients according to which workload and nursing requirements can be ascertained. Secondly, to describe guidelines for the competency requirements of a registered critical care nurse assigned to nurse the different categories of critical care patients categorised by the patient classification system as prescribed. The aim of the study is justified by means of an exploratory, descriptive, contextual research design. A critical care patient classification system has been developed and validated by a group of critical care nursing experts using a structured two phase research method. The statistical validity of each item of the critical care patient classification system was determined by means of a content validity index. All the items of the critical care patient classification system were rated as valid and therefore the critical care patient classification system as a whole has been accepted as valid. The reliability of the critical care patient classification system was tested by means of a pilot study in two selected research units. It was determined that the inter-rater reliability was within the 95 per cent confidence interval, that the system could discriminate between different critical care patients and nurse-patient ratios were effectively determined by the system. Critical care nurse competency requirements were identified by critical care nursing experts by means of a focus group interview. The results obtained from the focus group interview were verified by a literature control and peer group review. Guidelines for the competency requirements of the critical care nurse were compiled. The critical care patient classification system developed will equip the critical care manager with a scientific instrument to assign personnel to critical care units. The critical care patient classification system will furthermore assist the critical care unit manager in the daily utilisation of valuable human resources, in that critical care nurses with the appropriate level of expertise can be assigned to each patient, thus facilitating quality critical care nursing.
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LIANG, PEI-HSIN, and 梁蓓欣. "The Research on Critical Success Factors of Wealth Management Business and It''s Future Development." Thesis, 2009. http://ndltd.ncl.edu.tw/handle/87218655443420933202.
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碩士逢甲大學
經營管理碩士在職專班
97
Since Taiwan''s entry into the WTO, Taiwan''s financial sector has entered a new realm, in the Globalization and the Financial Holding under the effect of each other, whether it is banking, trust, investment and care, securities, Insurance and other business units, consumer finance market in the whole of its new financial products have been sustained. Changes in customer demand for investment and more diverse, these changes have a direct impact, The financial wealth management business and the financial sector employees in the workplace ecology. In terms of Taiwan''s financial sector is currently on, adding fuel to the flames under the competent authority in the face of international, Under the trend of financial innovation, but also to facilitate the opening up of new financial business, as evidence of financial assets, Certificates of regulations,the trust industry law, banking law and real estate securitization regulations gradually, Continued through,the beginning of new financial products, to the direction of diversification. Consumer finance market at present as the starting point to reference documents, to collect a wide range of financial markets, Environmental information related to field reports and interviews with the monetary authority in the investigation, and wealth management business ,Perspective to the study of the country into the success factors and future development of relations. After the theoretical, Be evidence, collated and summarized, analysis and control related to the study, the obtained in this study, Relevant conclusions, summarized as follows: 1. Critical success factors will vary as time changes, will be a result of industry or trade and market research subjects vary. 2. Critical success factors need to consider the relevant market should be the future development trend of the environment, due to price competition, new product development and quality of service. 3. With the critical success factors will inevitably change in the life cycle of goods and hange in management should be the focus of managers focus on critical success factors. 4. Managers must be the critical success factors for the industry to have a deeper understanding of doing analysis, the need to develop strategies as a basis. 5. The future development of customer service is still based on satisfaction, product quality, service quality led to a result of this strategy to enhance the maintenance of customer loyalty. 6. Customer satisfaction and loyalty as a positive correlation, and most scholars agree that customer loyalty will improve the profitability of the enterprises to upgrade.
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顧碧琪. "The Research of Critical Success Factors in Leisure Farming Strategy Management by Resource-Based View." Thesis, 2006. http://ndltd.ncl.edu.tw/handle/13523485772531456664.
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碩士國立彰化師範大學
會計學系企業高階管理
94
To confront with the tendency of globalization competition, enthusiastically transforming development is the only way to seek to survive in the farming industry. Additionally, the increase of domestic leisure necessity is also helpful for the leisure farming industry in vigorous development. The purposes of this research are as follows: First, to describe the profile of leisure farming industry. Second, to illustrate the critical success factors of leisure farming industry be as the strategy management references from the resource based theory. Third, to apply the critical success factors of leisure farming industry to help the farmers transform their farming industry into the third industry. Research method was based on the Delphi-technique. The specialist questionnaire was developed from six dimensions and 54 factors, which were categorized from relative literatures and specialists’ depth interview. Finally, 33 critical success factors of leisure farming industry were obtained by 20 specialists’ categorization. The findings of this study may provide references for leisure farming industry management in the future.
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LIN, WEN-XIANG, and 林文祥. "The Research on the Critical Factors and Response Strategies for Management of Military Common Parts." Thesis, 2019. http://ndltd.ncl.edu.tw/handle/qwq3v9.
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碩士中華科技大學
經營管理研究所
107
Based on our current common parts management, some critical factors are being summed up by Modified Delphi Method and Expert Questionnaire. These factors are furtherly analyzed by SPSS software to see the correlation and relationship between each factor. Besides,in the VM (Velocity Management) Paradigm, Big Data Analysis Concept, Intelligent Logistics System and Automated Storage & Retrieval are all taken into account as the contingency measures to deliver an overall estimation. In conclusion, Requisition on Demand, Acquisition Source, Storage Management and Assets Allocation are 4 key factors and in positive correlation with our current common parts management. If contingency measures like Big Data Analysis Concept…etc. are also adopted, the Velocity Management can be achieved successfully. Finally any improvements and suggestions derive from this conclusion can be beneficial for our decision-making authority.
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蔡雅雯. "Research on the Critical Success Factors of the Securities Firm to Develop Wealth Management Business." Thesis, 2016. http://ndltd.ncl.edu.tw/handle/39256385190292532669.
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碩士國立彰化師範大學
資訊管理學系所
104
The main purpose of this study is to investigate the critical success factors of the Securities Firm to Develop Wealth Management Business. This study base on the research objectives of the Securities Firm to Develop Wealth Management Business, using the Delphi technique to explore and analyze the literature review. Two scholars and eighteen experts were invited to attend this discussion, through expert interviews and questionnaire of the Delphi technique in three times. We took into account the recommendations provided by experts, gathering information from the total sums of the four facets, respectively :(A) Marketing, (B) Transaction platform, (C) Differentiation, (D) Corporate Image, amounting four dimensions and fourteen sub-topics in total. The results of this study may provide a useful reference for the Critical Success Factors of the Securities Firm to Develop Wealth Management Business.
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Chen, Chih-Fang, and 陳致芳. "The Research of Applying Automatic Document System to Assist Critical Customers Management in Telecommunication Industry." Thesis, 2009. http://ndltd.ncl.edu.tw/handle/75640221419565308120.
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碩士國立高雄應用科技大學
資訊管理系碩士在職專班
98
In general, customers of the telecommunication industry can be divided into juristic persons and natural persons, where juristic persons refer to legal organizations such as companies, government organizations, institutions, etc. Juristic persons are the telecomm industry’s greatest revenue source, as they have a higher demand for telecommunication services than natural persons; they are thus the industry’s critical customers. Along with the liberalization of telecommunications, this potential for a large revenue stream has created a fierce competition between telecomm companies in terms of obtaining these critical customers. Companies have therefore established special service teams whose sole task is to identify critical customers and enhance their loyalty. Being subject to provisions of the relevant telecommunication regulations, telecomm companies only accept paper applications for the majority of their services. Document management thus becomes difficult, as frequent updates to the application documents are required due to the various intensive marketing programs offered. This further causes difficulties for the service teams, as they then struggle to provide their critical customers with accurate and efficient service. The objective of this study is to assist the telecomm industry in determining what specific mechanisms in their document management system are necessary in order to provide the greatest service improvements to critical customers. The planning system is designed using Key Performance Indicators, which allows telecomm companies to specifically measure the areas that contribute most to the improved management of critical customers. Management can then focus the company’s efforts on the areas that will give the greatest results.
48
Chang, Chin-Lung, and 張金龍. "The Critical Success Factors research of Implement multinational Management Information System— A case study of electronics." Thesis, 2004. http://ndltd.ncl.edu.tw/handle/70341712554706764652.
Full textAbstract:
碩士中原大學
企業管理研究所
92
Abstract The information and electronics manufacturing are setting up factory, sales and marketing base in various regions of the globe. How to effectively communicate and integrate the operation and marketing activities in order to achieve the business goal is vital. Currently in posses of information system that could go beyond the constraint of time and location is the best tool for the business. In terms of to implement multinational management information system, how to manage the contrast in culture and environment with the domestic would become the critical successful factor. The major purpose of study multinational information system focus at the affect degrees of critical success factor and the multinational information system can bring what kind of performance for the company when the company to implement multinational management information system. Then according to the basis of theory and related document of academically and business report, selected the three construct of environment factor of information, environment factor of culture, internal factor of business, that include the twelve critical factors. By case study and selected five multinational companies, which have implemented the multinational management information system practically, and go deep to discuss with the managers of information. After visit, confirmation, arrangement and comparison data. The study find that the critical success factors of network environment, compatible of information system, device condition of information, turnover of information department employee. those have the high affect degree for implement multinational management information system and the information system can increase the operating efficiency for company, provided correctness and completeness of information, reduce purchase raw material cost, increase accept sales order opportunity.
49
Duarte, Ivo Miguel Santos. "Clinical practice guidelines for management of parkinson’s disease : a systematic critical appraisal." Master's thesis, 2014. http://hdl.handle.net/10451/24037.
Full textAbstract:
Trabalho Final do Curso de Mestrado Integrado em Medicina, Faculdade de Medicina, Universidade de Lisboa, 2014Parkinson's disease (PD) is a neurodegenerative disease with increasing incidence and prevalence. The natural course of disease leads to a multiple symptoms requiring multiple pharmacological and non-pharmacological therapeutic options. Given this multiplicity, Clinical Practice Guidelines (CPGs) were created to assist health professionals making better choices supported in the best scientific evidence. As number of CPGs increases, concern about the quality of their methodological quality has raised too. Thus, it was created the Appraisal of Guidelines for Research and Evaluation (AGREE) instrument to assess the methodological quality of CPGs available. After a systematic literature search, this study will assess 11 CPGs corresponding to 5 different entities publications. To appraise the CPGs, AGREE II instrument will be applied by 4 independent reviewers. Then, the content of the recommendations will be compared as well as their strenght of recommendation. CPGs have, in general, recommendations based in high level of scientific evidence, especially with regard to the therapeutic options in the early disease and the management of motor complications. We concluded that is necessary further ivestigation regarding to management of neuro-psychiatric complications and autonomic nervous system disorders.
A Doença de Parkinson (DP) é uma doença neurodegenerativa com prevalência e incidência crescentes. O curso natural da doença leva a um quadro polissintomático requerendo múltiplas abordagens terapêuticas farmacológicas e não-farmacológicas. Tendo em conta esta multiplicidade, foram surgindo, ao longo do tempo, Normas de Orientação Clínica (NOCs) para ajudar os profissionais de saúde a tomar as opções melhor consubstanciadas na evidência científica disponível. Com o crescimento do número de NOCs foi também crescendo a preocupação acerca da sua qualidade metodológica, pelo que foi criado o Instrumento Appraisal of Guidelines for Research and Evaluation (AGREE) destinado a avaliar a qualidade metodológica das ÑOCs existentes. Após uma pesquisa sistemática da literatura disponível, este trabalho irá avaliar 11 publicações correspondentes a NOCs de 5 entidades diferentes. Para a avaliação será aplicado o instrumento AGREE II por 4 avaliadores independentes. Depois, o conteúdo das recomendações será comparado bem como os respectivos graus de recomendação. Constatou-se que as NOCs avaliadas apresentam, na generalidade, recomendações com elevado grau de evidência científica, principalmente no que concerne às opções terapêuticas na fase inaugural da doença e ao manuseamento das complicações motoras. Consideramos necessária a existência de investigação no campo das complicações neuro-psiquiátricas e perturbações do sistema nervoso autónomo.
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Van, der Walt Nicolaas. "Description and critical analysis of the management of road and transportation research in the Republic of South Africa." Diss., 1994. http://hdl.handle.net/10500/16286.
Full textAbstract:
The dissertation gives the background to the need for management of roads and transportation
research in the Republic of South Africa. The close co-operation between researcher and
end-user of research findings in the above-mentioned fields and its application into practice,
is described.
The advent of autonomy of research institutions in 1986, highlighted the need for a structured
approach for the management of road and transportation research. Tasks, previously
undertaken mainly by the Division for Road and Transport Research of the Council for
Scientific and Industrial Research on behalf of the South African road and transportation
authorities, had to be taken over by the Department of Transport. A transition period of five
years was given (from 1987 to 1992) to implement a suitable scientifically sound system.
Details towards co-ordination and formalising of needs such as determination, prioritisation,
allocation, funding and control of transportation research are given.Public Administration and Management
M.A. (Public Administration)