Relevant bibliographies by topics / Crisis management and the media

Academic literature on the topic 'Crisis management and the media'

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Published: 10 December 2022
Last updated: 28 January 2023

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Journal articles on the topic "Crisis management and the media"

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Snoussi, Thouraya. "Social Media for Crisis Communication Management." International Journal of Business and Management Research 8, no. 3 (September 30, 2020): 64–72. http://dx.doi.org/10.37391/ijbmr.080302.

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This paper analyzes trends related to the role of social media in crisis communication. The author posed a question about the attitudes of online media actors (communication, public relations and marketing experts) towards using social media as a strategic communication tool in times of crisis; Emphasis on two different crises: the 2016 Turkish political crisis and the global health pandemic (COVID-19) in 2020. Communications actors' perceptions and behaviors of social media in times of crisis were tracked through a mixed method (a content analysis of 40 online publications about the military coup attempt in Turkey, and 20 semi structured in-depth interviews about the usage of social media during the quarantine period). The results showed that social media is a lifeboat that is provided to organizations in times of crisis, as communication with customers becomes a vital factor in managing critical situations. Meanwhile, some participants expressed reservations about confidence in the use of social media in times of crisis, stressing that these networks are a double-edged sword. As the keyword for crisis management, a strategic communication plan should take place via social media to discuss customer inquiries with clients, answer their questions, and try to reduce their anxiety, according to the interviewee.
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Babatunde, Kamaldin Abdulsalam. "Public Relations and Social Media for Effective Crisis Communication Management." Jurnal Bina Praja 14, no. 3 (December 2022): 543–53. http://dx.doi.org/10.21787/jbp.14.2022.543-553.

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Crisis, natural or man-made, is inevitable in our life because of human social interactions. Crises are caused by ineffective communication yet are better solved with effective communication. Scholars have studied social media's role in crisis management as an information propagator and their cost effectiveness during a crisis. Social media can potentially influence multiple public strata during and after the crisis. Social media serves as tools for relationship management which is a crucial part of crisis management; equally, public relations also serve the same. This paper explores how effective crisis communication management can be achieved via Social Networking Systems (SNS). Drawing from the existing literature as the method used, this paper reviews articles and studies on public relations strategy and effective crisis management. It expounds on examples of how relationships can be well-managed through social media in crises. This paper has increased our knowledge of crisis management by understanding how crises are managed. Findings are that crisis communication was managed from four conceptual lenses scholars have investigated; that crises can be prevented- partially if not completely- with a proper crisis communication plan; that having a crisis communication plan may not suffice except is handled by professional relationship managers who know how to communicate and understand the use of the conventional and new media with the influential role of symmetrical communication. Therefore, the paper concluded that since crisis leads to a bad relationship due to a lack of understanding of the situation and behavior and to facilitate this, it suggests that crisis is better managed through effective public relations managers.
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Chwiałkowska, Agnieszka. "Crisis Management via Social Media." Transactions of the Institute of Aviation 227, no. 6 (December 21, 2012): 123–35. http://dx.doi.org/10.5604/05096669.1076731.

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Liu, Bingjie, Lori Pennington-Gray, and Louisa Klemmer. "Using social media in hotel crisis management: the case of bed bugs." Journal of Hospitality and Tourism Technology 6, no. 2 (August 17, 2015): 102–12. http://dx.doi.org/10.1108/jhtt-08-2014-0036.

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Purpose – The purpose of this paper is to provide greater insights into the-state-of-the-art in crisis management and aid in better response to health-related crises, with a specific focus on the hotel industry. This study extends the tourism crisis management model to include social media, concerning the role of monitoring and responding. Design/methodology/approach – This study enhances the classic 4R (readiness, reduction, response and recovery) crisis management model to include social media for hotels facing a bed bug crisis and/or other health-related crises. Findings – This paper discusses the use of social media at different phases of managing a bed bug crisis, which include risk reduction, readiness, response and recovery. Recommendations are also provided for hotel managers to combat health-related crises that are fought out on social media. Practical implications – Social media has helped to bridge the communication gap between customers and hotels. Bed bug infestations are a growing health crisis, and they have obtained increasing attention on social media sites. Without managing this crisis effectively, bed bug infestation can cause economic loss and reputational damages to hotel properties, ranging from negative comments and complaints, to possible lawsuits. Thus, it is essential for hoteliers to understand the importance of social media in crisis communication, and to incorporate social media in hotels’ crisis management plans. Originality/value – This study serves as one of the first attempts in the hospitality field to offer discussions and recommendations on how hotels can manage the bed bug crisis and other crises of this kind by incorporating social media into their crisis management practices.
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BEDRANE, Dalila. "MEDIA LEAD BETWEEN CRISIS MANAGEMENT AND SOCIAL MEDIA." Route Educational and Social Science Journal 7, no. 48 (January 1, 2020): 173–96. http://dx.doi.org/10.17121/ressjournal.2647.

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Gaurav Sawarkar and Punam Sawarkar. "Crisis Management System- an overview." International Journal of Research in Pharmaceutical Sciences 11, no. 3 (August 8, 2020): 4750–55. http://dx.doi.org/10.26452/ijrps.v11i3.2765.

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The crisis is an emergency which interrupts the manhood, leads to instability everywhere. It affects an individual, group, or society etc. There are various types of crises, and everyone should have its management model and perfect plan to come out of it. Every must have a crisis management system and team. This management system a task force having minimum three to four capable members, who find out ways to overcome the crisis, and they should be able to succeed crisis. In a crisis, stress management is an important factor that may affect peoples as well as management severely. The significant part depends on the role of people and the leaders or officials, their in a critical situation. or officials should communicate effectively with needy peoples, helping members, task force, media persons to tackle the situation meticulously, as communication is the best way-out to the interpersonal conflicts. personnel must coordinate with the media to provide time to time accurate information. So, cumulatively crisis management capable task force team, cooperative peoples or officials, excellent communication, stress management practices, person who deal with media and well-equipped .
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Sandman, M. "CRISIS MANAGEMENT." APPEA Journal 36, no. 1 (1996): 716. http://dx.doi.org/10.1071/aj95051.

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In essence, a crisis is a Public Affairs event and it is important to distinguish between a crisis on the one hand and an emergency on the other. An emergency may not necessarily become a crisis because the focus of an emergency is internal whereas the focus of a crisis is external.At West Australian Petroleum Pty Limited (WAPET) we have a crisis management plan which has been developed to facilitate the rapid notification and response to emergency incidents involving WAPET personnel and facilities.The plan requires the organisation of an Emergency Management Team to deal with the immediate impacts of the emergency, initiate a response and address the problem as quickly as possible.In addition, a separate Crisis Management Team is mobilised to address the external crisis situation by identifying the impact of the problem on the business, initiate a media response, liaise with outside agencies and support the Emergency Management Team.The overall goal of the emergency management system is to move from a reactive to a proactive mode of operation as quickly as possible.Different levels of emergency have been identified and procedures initiated to respond by individuals at different levels within the organisation.The process is tested periodically through the use of practice drills, the objective being to ensure that if a crisis occurs, the Company has in place procedures to respond at all levels to minimise impact upon the operations of the Company both short-term and long-term and to react to media interest in any crisis event.
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LaGree, Danielle, Douglas Wilbur, and Glen T. Cameron. "A strategic approach to sports crisis management." International Journal of Sports Marketing and Sponsorship 20, no. 3 (August 5, 2019): 407–29. http://dx.doi.org/10.1108/ijsms-05-2018-0045.

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Purpose Using the National Football League (NFL) concussion crisis context, the purpose of this paper is to provide sports marketers with a strategic approach to sports crisis management through consideration of crisis media coverage and organizational reputation. Design/methodology/approach An online experiment assessed the impact of two crisis response strategies, fan involvement and exposure to crisis media coverage on emotional response, corporate message credibility, crisis perception and perceived corporate reputation. Findings The accident response strategy was associated with more favorable perceptions of the NFL and corporate message credibility. Sports fan involvement facilitated more favorable perceptions of the NFL’s reputation, while exposure to media coverage of the NFL’s crisis created negative perceptions of the NFL’s reputation. Exposure to media coverage of the NFL concussion crisis increased feelings of anger, which in turn decreased perceptions of corporate message credibility. Research limitations/implications A limitation for this study is the specific crisis scenario that was used. The NFL concussion crisis is different from other crisis types in that it does not directly impact the audience’s well-being, but instead affects their perceptions of an iconic institution. Practical implications In light of study findings, it is suggested that sports marketers consider the following when dealing with crises: carefully determine proper framing methods when crafting a crisis response as different response types affect consumers in different ways; leverage public relations (PR) practices by engaging in media monitoring to inform an appropriate crisis response to control the narrative; and examine forces exernal of the organization that influence consumer emotions, paying special attention to feelings of anger as anger negatively impacts consumer perceptions of corporate credibility. Originality/value This paper addresses sports crisis strategy from both marketing and public relations perspectives. It describes how strategic efforts protect a sports organization’s reputation, thus increasing marketing effectiveness.
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Wang, Yan. "Brand crisis communication through social media." Corporate Communications: An International Journal 21, no. 1 (February 1, 2016): 56–72. http://dx.doi.org/10.1108/ccij-10-2014-0065.

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Purpose – The purpose of this paper is to investigate how companies make use of social media communication to turn crises into opportunities and how consumers respond to this brand management strategy, and evaluate the effects of this kind of advertising campaign. Design/methodology/approach – This study uses the textual analysis method to examine the verbal fight between two brand competitors on Sina Weibo. An interpretative analysis approach is adopted to analyze a series of micro-blog messages and relevant responses and comments. A statistical analysis is conducted to reveal the public opinion on this case. Findings – The brand crisis due to trademark dispute has been successfully turned into an advertising campaign, which received eager and favorable responses from the consumers. In the name of making apologies, the company in crisis availed itself of the Weibo platform to make a veiled protest against the verdict of the Court. The technique “acting cute” was proved to be effective in diminishing the negative effect of a brand crisis and winning public sympathy and support. Research limitations/implications – The research findings may provide insights into the interplay between brand advertising and corporate crisis communication on the platform of social media. Practical implications – This study can inform practitioners of useful techniques to deal with brand crises via social media. Originality/value – The value of this study lies not only in its contribution to the body of knowledge on online crisis management with a case of Chinese companies, but also in its validation of the interplay between crisis communication and advertising.
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Civelek, Mustafa Emre, Murat Cemberci, and Necati Erdem Eralp. "The Role of Social Media in Crisis Communication and Crisis Management." International Journal of Research in Business and Social Science (2147-4478) 5, no. 3 (April 20, 2016): 111–20. http://dx.doi.org/10.20525/ijrbs.v5i3.279.

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Social media and social media tools have improved rapidly and started to influence society especially in recent years. This influence has forced businesses to revolutionize their communication with the external environment. The fact that Web 2.0 has an influence on consumer behavior, and that it makes the consumers stronger; requires faster, more flexible and more sensitive communication processes in businesses. Especially during a time of crisis, a business’ communication with the external environment is quite critical. For this reason, the way how the crisis communication is managed through social media is vital for businesses. In this article, the perceptions of how to manage businesses during a time of crisis so that they make minimum loss, is shared.
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Dissertations / Theses on the topic "Crisis management and the media"

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Modéus, Gabriel, Helena Olsson, and Rickard Paulsson. "Crisis management in social media." Thesis, Linnéuniversitetet, Ekonomihögskolan, ELNU, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-19401.

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The rise of social media has brought an increasingly open and transparent environment, where everyone can share thoughts and opinions with other people. This new transparent world creates new challenges in many fields. One of these is in the field of crisis management. The question is how companies should handle a crisis in social media. The thesis starts by investigating theory regarding areas affecting crisis management in social media. From this theory; a quantitative survey, qualitative interviews and investigation of secondary data are conducted. This resulted in findings, regarding what is important for companies, concerning crisis management in social media. It is important for companies to monitor social media, to be quick in replying in social media and to reply in a human, non corporate, voice. It is as well important to have a crisis plan, a crisis response team and a main responsible for crisis management in social media. We have seen that it seems like larger companies generally are more prepared for crisis management in social media and that they consequently are better in handling a crisis in social media.
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Abrache, Cassandra. "Crisis Communication Management: -A Case Study of Oxfam’s 2018 Credibility Crisis." Thesis, Örebro universitet, Institutionen för humaniora, utbildnings- och samhällsvetenskap, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:oru:diva-75154.

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The growth of social media has set demands on organizations to be online and interact with stakeholders, especially during a crisis. The public are no longer seen as passive receivers of marketing messages. Previous studies have shown that the need for information increases during a crisis. Social media can be a powerful tool if is used strategically. This case study looks deeper into Oxfam’s 2018 Haiti sexual exploitation scandal, as an attempt to understand how organizations communicate on social media during a crisis. By co-applying multimodal critical discourse analysis (MCDA) and the social-mediated crisis communication (SMCC) model, a broader understanding of how the crisis was handled can be developed. The data consists of four Instagram posts that will be analyzed, drawing upon four multimodal frameworks from Machin (2017): Iconography: the ‘hidden meanings’ of images; The meaning of color in visual design; The meaning of typography; and Representation of social actors in images. In order to obtain a broader picture of the strategies, key public and relationships, the components of the SMCC model will be identified and presented for this case. The result of this study shows that multiple response strategies have been used to communicate both tailored messages and unified organizational messages. It is apparent that Oxfam did not have a clear strategy and altered between apologizing, “blaming” individuals within the organization and distancing themselves from the crisis.
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Lee, Tsan Oscar, and 李臻. "The media and crisis management in Hong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1999. http://hub.hku.hk/bib/B31965921.

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Lee, Tsan Oscar. "The media and crisis management in Hong Kong." Hong Kong : University of Hong Kong, 1999. http://sunzi.lib.hku.hk/hkuto/record.jsp?B2103798X.

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Mohammed, Zuhura. "Crisis Communication and Management using SocialMedia: a Crisis Response to Ethiopian Airlines ET302 Crash." Thesis, Örebro universitet, Institutionen för humaniora, utbildnings- och samhällsvetenskap, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:oru:diva-85637.

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On the Sunday 10th of March 2019 Nairobi-bound Boeing 737MAX8 Flight ET302 of EthiopianAirlines plunge in to the ground and kills all 157 passengers onboard. Consequently, the accidenttook attention of international media and people around the world. This study therefore aims atinvestigating the communication strategies employed by EAL when managing ET302 planecrash and various issues associated with the crash using the two stages of crisis management. Toachieve the purpose, Nethnography and CDA methods were employed. To analyze thecommunication strategies SCCT was used. Accordingly, it was found out that, EAL highlyapplied “apology”, “shifting blame”, and “corrective action” strategies in its crisiscommunication via Facebook and Twitter pages. Additionally, the fairly immediate responsesgiven to each issue, the media monitoring system and the empathetic approach contributed to thegood crisis management. The study also finds out that more attention was given to the Twitterand updates were faster than the Facebook page. The study concludes that previous good imageof EAL plays a significant role to the impact a crisis would have in addition to its effective crisismanagement via social media. Finally, it’s recommended that EAL should communicate moreefficiently on its Facebook page to uplift its accomplishments and meet its online publics in awide range.
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Dorward, Rebecca, and Amanda Kling. "Crisis management from an embassy point of view : A qualitative study on internal crisis communication." Thesis, Karlstads universitet, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-66563.

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Flynn, Terence Timothy. "Organizational crisis public relations management in Canada and the United States Constructing a predictive model of crisis /." Related electronic resource: Current Research at SU : database of SU dissertations, recent titles available full text, 2005. http://wwwlib.umi.com/cr/syr/main.

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Andrews, S., T. Day, K. Domdouzis, L. Hirsch, Raluca Lefticaru, and C. Orphanides. "Analyzing Crowd-Sourced Information and Social Media for Crisis Management." Springer International Publishing, 2016. http://hdl.handle.net/10454/17662.

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Yes
The analysis of potentially large volumes of crowd-sourced and social media data is central to meeting the requirements of the ATHENA project. Here, we discuss the various stages of the pipeline process we have developed, including acquisition of the data, analysis, aggregation, filtering, and structuring. We highlight the challenges involved when working with unstructured, noisy data from sources such as Twitter, and describe the crisis taxonomies that have been developed to support the tasks and enable concept extraction. State-of-the-art techniques such as formal concept analysis and machine learning are used to create a range of capabilities including concept drill down, sentiment analysis, credibility assessment, and assignment of priority. We ground many of these techniques using results obtained from a set of tweets which emerged from the Colorado wildfires of 2012 in order to demonstrate the applicability of our work to real crisis scenarios.
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Stránská, Adriana. "Crisis Management on the social network Facebook." Master's thesis, Vysoká škola ekonomická v Praze, 2013. http://www.nusl.cz/ntk/nusl-192424.

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The aim of the following thesis was to create a set of principles for crisis communication on Facebook. Presence in social media has become a standard part of any promotional mix. However, not every company fully recognizes the advantages and drawbacks of this tool. Once something goes wrong, the reputation of a company can be seriously endangered. The potential harm grows, when dealing with the issue is presented publicly. The thesis provides an analysis of how the emergence of social media changed the classical PR and a theoretical frame for a company's communication in case of negative publicity. In the analytical part two surveys were conducted, one within consumers to analyze their attitude towards making complaints on Facebook and the other one with social media experts by discussing their experience and opinions on this issue. Based on these findings, a set of 10 recommendations for crises on Facebook were formulated.
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Freij, Martin, and Andreas Gartnell. "Political Parties in Social Media : A case study of political parties’ crisis management in social media." Thesis, Linnéuniversitetet, Institutionen för marknadsföring (MF), 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-35242.

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Title: Political Parties’ in Social Media - A case study of political parties’ crisis management in social media Introduction: The emergence of social media platforms has transformed how organizations communicate with stakeholders. The concept of social media is top of agenda for many business executives today. While some argue social media to provide unique opportunities for organizations, others argue the opposite. The rise of social media enables crises to escalate, implying that organizations need to have well-established crisis management strategies. In the Swedish election of 2014, social media is predicted to have enormous influence on the end result for the political parties. Prior to this thesis, no previous research has looked deeper into the context of crisis management in social media for political parties in Sweden. It is in the political context where this study contributes to the research area. Purpose: The aim of this paper is to investigate political parties’ crisis management in social media, using strategies developed for commercial organizations, and thereby contribute to the research of non-commercial organizations. Methodology: A triangulation method was used of semi structured interviews and archival analysis on four crises of political parties. Eight parties in the Swedish parliament where deliberately selected. However, only four of the parties, Socialdemokraterna (S), Sverigedemokraterna (SD), Vänsterpartiet (V) and Centerpartiet (C), had the possibility to participate in the study. Conclusion: (S), (V) and (C) all used both Facebook and Twitter as a crisis communication channel especially due to its speed and spread. However, (SD) did not use social media as crisis communication channel. The crisis management in social media of each party could improve immensely, however limited resources of employees and finance was found to be the main reasons holding the progress back. Conclusively, dialogue strategies and to some extent response strategies used by commercial organizations are indeed frequently used by political parties as well.
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Books on the topic "Crisis management and the media"

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Akhgar, Babak, Andrew Staniforth, and David Waddington, eds. Application of Social Media in Crisis Management. Cham: Springer International Publishing, 2017. http://dx.doi.org/10.1007/978-3-319-52419-1.

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Tsvetkova, Milena, and Chavdar Hristov, eds. Reputational Crisis Management. Sofia, Bulgaria: Sofia University St. Kliment Ohridski, Faculty of Journalism and Mass Communication, 2017.

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R, Rucci Susan, ed. Crisis management in the age of social media. [New York, N.Y.] (222 East 46th Street, New York, NY 10017): Business Expert Press, 2013.

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Lovre, Cheri. Media relations for schools: Including crisis communications. Bloomington, IN: Solution Tree, 2007.

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Lovre, Cheri. Media relations for schools: Including crisis communications. Bloomington, IN: Solution Tree, 2007.

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Lovre, Cheri. Media relations for schools: Including crisis communications. Bloomington, IN: Solution Tree, 2007.

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Lovre, Cheri. Media relations for schools: Including crisis communications. Bloomington, IN: Solution Tree, 2007.

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Martin, Merzer, ed. Jane's crisis communications handbook. Coulsdon, Surrey, UK: Jane's Information Group, 2003.

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Tsvetkova, Milena, and Chavdar Hristov, eds. Reputational Crisis Management: Co-authors monograph. Sofia, Bulgaria: Faculty of Journalism and Mass Communication, Sofia University, 2017.

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Comunicazione e crisi: Media, conflitti e società. Milano, Italy: FrancoAngeli, 2002.

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Book chapters on the topic "Crisis management and the media"

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Nguyen, Tham T. "Media and Crisis Management." In Global Encyclopedia of Public Administration, Public Policy, and Governance, 1–5. Cham: Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-319-31816-5_753-1.

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Otway, Harry. "The Media and Crisis Management." In Springer Series on Environmental Management, 133–47. Berlin, Heidelberg: Springer Berlin Heidelberg, 1991. http://dx.doi.org/10.1007/978-3-642-84367-9_7.

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Hummel, Roman. "Crisis Management in Media Companies." In Handbook of Media and Communication Economics, 1–16. Wiesbaden: Springer Fachmedien Wiesbaden, 2022. http://dx.doi.org/10.1007/978-3-658-34048-3_29-2.

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Preston, Paschal, and Jim Rogers. "Convergence, Crisis and the Digital Music Economy." In Media and Convergence Management, 247–60. Berlin, Heidelberg: Springer Berlin Heidelberg, 2013. http://dx.doi.org/10.1007/978-3-642-36163-0_17.

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Hayes, Peter. "The Management of an Organisation in Crisis." In Disasters and the Media, 173–84. London: Palgrave Macmillan UK, 1999. http://dx.doi.org/10.1007/978-1-349-14640-6_12.

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Bailer, Werner, Gert Kienast, Georg Thallinger, and Gerhard Backfried. "Data Fusion Across Traditional and Social Media." In Fusion Methodologies in Crisis Management, 213–27. Cham: Springer International Publishing, 2016. http://dx.doi.org/10.1007/978-3-319-22527-2_10.

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Stern, Eric K. "Crisis Management, Social Media, and Smart Devices." In Application of Social Media in Crisis Management, 21–33. Cham: Springer International Publishing, 2017. http://dx.doi.org/10.1007/978-3-319-52419-1_3.

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Finn, Rachel, Hayley Watson, and Kush Wadhwa. "Mining social media for effective crisis response." In Big Data, Surveillance and Crisis Management, 38–56. 1 Edition. | New York : Routledge, 2017.: Routledge, 2017. http://dx.doi.org/10.4324/9781315638423-3.

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Delavallade, Thomas, Simon Fossier, Claire Laudy, and Gaëlle Lortal. "On the Challenges of Using Social Media for Crisis Management." In Fusion Methodologies in Crisis Management, 137–75. Cham: Springer International Publishing, 2016. http://dx.doi.org/10.1007/978-3-319-22527-2_8.

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Ravazzani, Silvia, and Alessandra Mazzei. "Social Media and the Role of Internal Communication for Crisis Prevention and Management." In Social Media and Crisis Communication, 215–25. 2nd ed. New York: Routledge, 2022. http://dx.doi.org/10.4324/9781003043409-24.

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Conference papers on the topic "Crisis management and the media"

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Kreiner, Karl, Aapo Immonen, and Hanna Suominen. "Crisis management knowledge from social media." In the 18th Australasian Document Computing Symposium. New York, New York, USA: ACM Press, 2013. http://dx.doi.org/10.1145/2537734.2537740.

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Ben Said, Kholoud. "Crisis Communication in Social Media Era." In 11th international conference on Management, Economics, and Humanities. Acavent, 2021. http://dx.doi.org/10.33422/11th.icmeh.2021.07.44.

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Zhu, Lei. "Aphasia of local media in public crisis." In Business Management and Electronic Information. 2011 International Conference on Business Management and Electronic Information (BMEI 2011). IEEE, 2011. http://dx.doi.org/10.1109/icbmei.2011.5916841.

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Pratiwi, Miftha, Farisha Sestri Musdalifah, Muchammad Yustian Yusa, and Annisa Rahmawati. "Crisis Management and Communication: Sriwijaya Air Sj182 Crash Flight." In 3rd International Media Conference 2021 (IMC 2021). Paris, France: Atlantis Press, 2022. http://dx.doi.org/10.2991/assehr.k.220705.007.

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Kotsiopoulos, Ioannis. "Social Media in Crisis Management: Role, Potential, and Risk." In 2014 IEEE/ACM 7th International Conference on Utility and Cloud Computing (UCC). IEEE, 2014. http://dx.doi.org/10.1109/ucc.2014.110.

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Mohideen, Rosilawati Sultan. "Satisfaction Level Of Malaysians Towards Government’s Crisis Management Practice During Covid-19." In 7th International Conference on Communication and Media. European Publisher, 2021. http://dx.doi.org/10.15405/epsbs.2021.06.02.46.

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Jianxin Shi and Minglu Yu. "Crisis response: The Message Strategies and Media Coverage Model." In 2008 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM). IEEE, 2008. http://dx.doi.org/10.1109/ieem.2008.4737936.

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Roeder, Jan. "Alternative Data for Credit Risk Management: An Analysis of the Current State of Research." In Digital Support from Crisis to Progressive Change. University of Maribor Press, 2021. http://dx.doi.org/10.18690/978-961-286-485-9.13.

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Determining credit risk is important for banks and nonbanks alike. For credit risk management, the heterogeneous data generated today can potentially complement the established data such as balance sheet ratios. It has not yet been clearly shown which alternative data sources, such as social media or satellite data, provide added value and how this value can be extracted effectively. This review provides an overview of the intersection between these areas and develops a research agenda. The analysis of the 29 identified papers shows that the use of financial news is analyzed most frequently. Social media has also been used to some extent. The use of other alternative data sets, such as geospatial data, has been analyzed infrequently. The empirical evidence suggests that alternative data can provide both explanatory and predictive benefits in credit risk management. Convergence in terms of analytical approaches and evaluation offers the potential to advance the field.
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Wang, Yu-jing. "Research on Crisis information broadcast mode in we-media." In 2011 China located International Conference on Information Systems for Crisis Response and Management (ISCRAM-CHINA). IEEE, 2011. http://dx.doi.org/10.1109/iscram.2011.6184100.

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Cirqueira, Douglas, Fernando Almeida, Gültekin Cakir, Antonio Jacob, Fabio Lobato, Marija Bezbradica, and Markus Helfert. "Explainable Sentiment Analysis Application for Social Media Crisis Management in Retail." In Special Session on User Decision Support and Human Interaction in Digital Retail. SCITEPRESS - Science and Technology Publications, 2020. http://dx.doi.org/10.5220/0010215303190328.

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Reports on the topic "Crisis management and the media"

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Coleman, Jr, and Thomas L. The News Media: Should They Play a Role in Crisis Management? Fort Belvoir, VA: Defense Technical Information Center, March 1989. http://dx.doi.org/10.21236/ada207341.

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Romero-Rodríguez, Luis Miguel, Ángel Torres-Toukoumidis, and Amor Pérez-Rodríguez. Gestión Comunicacional de Crisis: Entre la agenda corporativa y mediática. Estudio de caso Volkswagen España / Crisis Communication Management: Between the corporate and the media agenda. Case study Volkswagen. Revista Internacional de Relaciones Públicas, June 2017. http://dx.doi.org/10.5783/rirp-13-2017-06-83-100.

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Shinde, Victor, G. Asok Kumar, Dheeraj Joshi, and Nikita Madan. Healthy Urban Rivers as a Panacea to Pandemic-Related Stress: How to Manage Urban Rivers. Asian Development Bank Institute, December 2022. http://dx.doi.org/10.56506/vyqu8666.

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During the lockdown imposed due to the first wave of the coronavirus disease (COVID-19) pandemic, there were several media reports of citizens flouting the lockdown rules in the United States. Upon closer investigation it was found that the rules were flouted mostly so that people could spend time outdoors in natural environments. This exemplifies the role of the natural environment as a panacea to the mental stress created by pandemics. River ecosystems are perhaps the greatest natural feature of any city. Efficient management of urban rivers, therefore, is strongly correlated to crisis management during pandemics like COVID-19.
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Seybold, Patricia. Boston Globe Masters Social Media in a Crisis. Boston, MA: Patricia Seybold Group, April 2013. http://dx.doi.org/10.1571/bp04-25-13cc.

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Djordjevich, Donna D., Pamela K. Barr, Jason Darrel Arnold, Michael M. Johnson, Timothy J. Sa, Marilyn F. Hawley, Midge L. Davis, et al. Understanding communication in counterterrorism crisis management. Office of Scientific and Technical Information (OSTI), October 2004. http://dx.doi.org/10.2172/920127.

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Chiang, Chun W. Crisis Management in the Taiwan Strait. Fort Belvoir, VA: Defense Technical Information Center, April 2003. http://dx.doi.org/10.21236/ada415086.

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Vasilenko, L. A., M. I. Vronskaya, V. I. Zakharova, V. S. Karpichev, Yu V. Kolesnikov, P. P. Makagonov, G. G. Malinetsky, I. N. Rybakova, V. G. Smolkov, and P. V. Shevchenko. Organization and techniques of crisis management. Moscow: Prospect, 2004. http://dx.doi.org/10.18411/vasilenko-2-14.

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Nadeem, Syed F. Risk Management in Media Engagement. Fort Belvoir, VA: Defense Technical Information Center, February 2009. http://dx.doi.org/10.21236/ada539845.

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Tagarev, Todor, and Valeri Ratchev. DRIVER+ Taxonomy of Crisis Management Functions 2020. Procon, 2020. http://dx.doi.org/10.11610/it4sec.0135.

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Allen, James, and George Ferguson. Agent Based Architectures for Dynamic Crisis Management. Fort Belvoir, VA: Defense Technical Information Center, June 2003. http://dx.doi.org/10.21236/ada417473.

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