Dissertations / Theses on the topic 'Crisis during project management'
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Kwok, Man-cheung Victor, and 郭文祥. "Project management during property crisis." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1989. http://hub.hku.hk/bib/B31251183.
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Telin, Steven, and Nebil Esmail. "Managing Remote Projects During a Crisis : Game-development and Manufacturing Projects Response to COVID-19." Thesis, Umeå universitet, Företagsekonomi, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-185058.
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Although projects and project management has grown to be increasingly influential in all aspects of business operations, project success and efficiency is often harder to measure and arguably harder to execute. Many projects may often change the course of intent, exceed the initial budget, or even finish later than expected. This causes a great debate on the different ways to efficiently manage projects and what actually works best in practise. According to different scholars, some sides mention that traditional methods where planning is completed at the very beginning is the most efficient way to manage projects, while others mention the use of adaptive methods where planning is not ‘set in stone’. Project management as an academic field is relatively well explored, however as the COVID-19 continues to set restrictions to stop the spread of the virus, academic research to increase the empirical data on project management during the pandemic is needed. This study aims to contribute to this academic field to understand the reasoning behind project management adaptations during the COVID-19 pandemic. Furthermore, this study will aim to gain understanding to the why’s and how’s of common themes regarding how projects have adapted. The industries this study will focus on will be the Swedish game-development industry and the Swedish heavy industry. Based on a literature search and review on project management evaluations methods, leadership styles, risk and crisis management, and project management methodologies, semi-structured interviews took place with CEO’s, project managers, and other senior managers in decision making positions, representing a total of six firms with three from each industry. The respondents were categorized based on their industry and if their project was completed or not. The analysis showed practical similarities in the implementations between projects, such as hygienic aspects in the workplace, remote working, and other practical implementations from the guidelines of the Swedish health authorities. The analysis also found the common theme of project responses being external threat recognition followed by the adaptation of remote working, the expansion of communication and finally the closure of the project. the analysis did however find smaller variations depending on the size of the firm and industry, such that smaller projects did not always need a firm wide remote working unit and that heavy industry projects leaned towards traditional project management methodologies with hints of agile methods, while the game-development projects quite explicitly used agile methods. While the study does contribute to the academic field of project management with empirical data and may provide guidance in future pandemics and similar situations, further research is needed in order to gain a full understanding on the pandemics effect on projects in Sweden, especially through a study covering a larger study size.
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Karlsson, Karl, and Andreas Lundevall. "Project management : working methods during early project phases." Thesis, University West, Department of Technology, 2002. http://urn.kb.se/resolve?urn=urn:nbn:se:hv:diva-800.
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Iacovou, Charalambos L. "Managing MIS project failures : a crisis management perspective." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1999. http://www.collectionscanada.ca/obj/s4/f2/dsk1/tape7/PQDD_0008/NQ38902.pdf.
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Sarhangpour, Babak, Iman Norifard, and Mehdi Talebi. "Crisis Management in IT-Projects." Thesis, Jönköping University, JIBS, Business Informatics, 2007. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-1005.
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Crisis are extremely difficult to predict and according to Curtin, Hayman and Husein (2005) this is a problem that worsen by the trend in the 1970s and 80s where companies developed managers to be specialists. One example of this trend could be that a finance
director knows only about finance, likewise for the marketing director, the technology director and operations director who all have their specialist fields. This kind of approach will lead to gaps in the management structure, since a finance director who is
driven by profits and earnings per share would most probably lose sight of the bigger picture which will prevent the chances of predicting any crisis (Curtin et al., 2005). This kind of thinking began to change in the 1990s and a new approach came into vogue
where managers were produced to be far more rounded than they were previously, as a generalist (Curtin et al., 2005). Our purpose is to find out how crisis emerge in projects and investigate the role of emotion in crisis management.
The qualitative method is best suited to fulfil our aim since we are interested in individual’s personal experiences and personal reflections related to crisis management. The reason for us not choosing the quantitative method is that we do not wish to measure or create statistical generalizations about crisis management, it is rather to describe the essence of crisis management and issues related to crisis management, also how crisis is perceived from organizations. We therefore performed interviews with respondents that were of interest for our purpose.
With all the information and knowledge gathered throughout our research we believe that when it comes to the abilities of the project managers to predict and prevent crisis, it is correct that managers have different and perhaps better education than 30 years ago
but when everything comes around it is still next to impossible to completely be able to prevent crisis. We came to this conclusion after done our research and realized that even though every project manager who has been involved in any crisis can not completely
prevent the same crisis to happen again.
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Fryer, Anthony Raymond. "Effective secondary principal decision-making during crisis situations." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2013. http://hdl.handle.net/10722/198880.
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These qualitative case studies explore the experiences of leaders of local and international secondary schools in Hong Kong. The research questions guiding this study centre on Principal leadership during times of crisis and sought to explore how crisis was managed effectively and how if faced with a similar crisis could be improved. The author was interested in finding a similarity between the participant’s responses and whether external influences may have played a significant part their decision-making. The study also explores the relationship of leadership under crisis communication between Principal and staff and Principal and parents. The primary focus of this research is to understand if there was anything learnt during these crisis experiences among the participants as they relate to leadership development. The analysis of data resulted in the emergence of six primary themes: 1) the impact and extent of effective decision making under crises, 2) the quality of leadership after crisis experience and the ensuing consideration of what leadership means, 3) the role of teachers and administrators throughout the crisis, 4) the experiences related to improved leadership development and 5) correct communication among stakeholders, parents, students and staff. These themes were synthesized into three areas of discussion. First, the experiences and perspectives of the participants offer a unique, first hand, framework for exploring what leadership means in a time of crisis. Second, these same experiences begin to shed new light on the role of Principals in times of crisis. Third, the participants’ reflections on experiences related to leadership development provide a bridge between the ideas related to how leadership is learned and how these experiences become meaningful during times of crisis. The results reflect a need for further qualitative research into Principal crisis leadership as well as the opportunity to further examine the leadership role of educational leaders in crisis situations.published_or_final_version
Education
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Master of Education
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Russ, Zelma. "The Val Verde financial crisis." CSUSB ScholarWorks, 1995. https://scholarworks.lib.csusb.edu/etd-project/1117.
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Thorne, Sara Eileen Bertin. "Failures of imagination : terrorist incident response in the context of crisis management." Thesis, University of Portsmouth, 2010. https://researchportal.port.ac.uk/portal/en/theses/failures-of-imagination(ee380c15-4836-4ae0-89c9-0634797078ae).html.
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Since the terrorist attacks on the World Trade Center, New York in September 2001, the focus on terrorism and the ability of society and organisations to withstand such incidents has sharpened considerably. At the same time, business continuity and dealing with crises have moved to the forefront of organisations' awareness, not least due to improved regulatory requirements and guidelines. However, this thesis contends that the current methodological framework for responding to terrorist incidents is flawed, resulting in the same issues becoming evident, over and over again. It is argued that an awareness and adoption of three key risk and crisis management methodologies: Fink's Crisis Management Methodology, Risk Communication and Isomorphic Learning, could improve the analysis of such incidents and hence better the response in future. Three significant terrorist attacks were analysed within the context of contemporary literature and two factors were found to be the main cause of difficulties in managing the response to each of the incidents: communication and an inability to achieve organisational learning. It was argued that part of the reason for this was that organisations did not consider a link between crisis and terrorist incident response management and that learning from past experiences did not go beyond the most superficial level in most instances. This thesis demonstrated how risk and crisis management methodologies could have addressed each of the issues that were identified in the case studies and clarified the contribution that they could make. Of primary importance was the recognition that events that may appear dissimilar are, on examination, frequently intrinsically similar and hence can provide valuable learning opportunities.
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Rosemond, Mack Rashad. "Marketing and crisis plan for Summit Place Apartment Homes." CSUSB ScholarWorks, 2002. https://scholarworks.lib.csusb.edu/etd-project/2072.
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The objective of conducting primary research for the Summit Place Apartment Homes is to create a profile of people that are presently living in Summit Place. When dealing with apartment properties, marketing plans are definitely a necessity, as well as a good crisis plan. The residents' main concerns were safety and better customer service.
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Hysenlika, Vjollca. "Communicating During an Organizational Crisis: Using Facebook as a Relationship Management Tool." Scholar Commons, 2012. http://scholarcommons.usf.edu/etd/4337.
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The purpose of this study was to determine how organizations communicate on Facebook during a crisis, from a relationship management perspective, and how their interactivity, responsiveness, and transparency affect their Fan page's relevance, importance, and appeal. In this study, the researcher conducted a controlled experiment to examine if a strategized Facebook Fan page that contained a high level of interaction, responsiveness, and transparency contributed to long-lasting relationships with fans or helped organizations recover/prevent a crisis. The researcher created eight different conditions (Facebook Fan Pages) presenting a crisis message, and recruited 200 students (25 participants per condition) from the University of South Florida (USF) to participate in the experiment. The findings did not demonstrate exactly what the research study was designed to find. The individual hypotheses were not supported during the ANOVA tests, except Hypothesis 1a. The ANOVA tests showed that the high vs. low interactivity, high vs. low responsiveness or high vs. low transparency did not have a significant effect on a Fan page's relevance, importance, and appeal. The variables did not have an independent influence, and they did not show any significance standing alone. However, the ANOVA tests surprisingly revealed a dramatic three-way interaction effect of all three independent variables on relevance and importance.
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Qiang, X. (Xiaomin). "Earnings management in small profit firms during financial crisis of 2008–2009." Master's thesis, University of Oulu, 2013. http://urn.fi/URN:NBN:fi:oulu-201304051161.
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Purpose: This paper examines empirically the managerial earnings management practices undertaken by small profits firms, and seeks whether these practices changed during the recent global financial crisis. Previous studies on small but positive earnings are normally in whether earnings management causes the discontinuity around zero in earnings distribution. There few studies combined discontinuity around zero with different macroeconomic conditions.
Design: The association between earnings management and small profit firms is investigated by three measures. First, earnings distribution of scaled earnings by lagged market value in different scaled earnings level during financial crisis is portrayed. Second, distribution of accumulated discretionary accruals which is the proxy for earnings management in different scaled earnings level is exhibited. Third, based on the qualified firm-year observations, discretionary accruals regressed on several earnings management controlling variables are tested. Due to the limited number of qualified firm-year observations, two measures of small profit firms are used.
Data: The sample is selected from all listed firms in United States. Financial crisis period is confined in Year 2008 and 2009 when the stock price was in the bottom in recent decades. In these two years, the incentives from capital markets are restricted in the low level.
Findings: Without considering financial crisis, there is income-increasing earnings management in small profit firms which is consistent with previous studies. After considering financial crisis, the practices of earnings management is changed to income-decreasing, which provides the direct evidence on that the constitution of small profits firms are those ex-ante profit firms during the crisis and also provides the indirect evidence on that the constitution of small profits firms are small losses or losses firms in other periods. Both earnings distribution and accumulated discretionary accruals in financial crisis have the same consequence.
Practical Implications: This paper shows profit firms employ income-decreasing earnings management during the bad economic situation. The good financial performance from these firms in the post-crisis period need to be questioned whether the business actually revived.
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Gupta, Rajat. "Diversification Premium on Indian ADRs During the Financial Crisis." Scholarship @ Claremont, 2010. http://scholarship.claremont.edu/cmc_theses/23.
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Non-arbitrage asset pricing has been an avenue of unending interest to financial academics and practitioners alike. With increased capital outflow being permitted by developing economies, investors now have easy access to securities issued by foreign firms. The issue investigated in this research is concerned with the persistent presence of arbitrage opportunities between depository receipts and domestic stocks of Indian firms during the recent financial crisis. Instead of being priced in parity with one another during the crisis, ADRs of Indian firms were overpriced by as much as 70% for months on end. This thesis investigates the reasons giving rise to this premium by analyzing causes like benefits from diversification and liquidity.
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Wilson, Welma. "Document management system in owner companies during project execution / W. Wilson." Thesis, North-West University, 2010. http://hdl.handle.net/10394/4146.
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Owner companies should consider all elements of Document Management during a project’s life cycle, identify shortcomings and address them successfully to ensure successful completion of projects and ultimately to also ensure legal compliance as stipulated by contractual agreements. Proper governance during the execution of projects involves, amongst others, the establishment of structures and processes, with appropriate checks and balances built into these structures and processes, to enable all stakeholders to be in a position to have access to relevant documentation. Executing projects makes a huge demand on the flow and management of project related documentation through the different phases of these projects. The research, as documented in this dissertation, investigates and evaluates whether Sasol Technology, as the project execution agent for the Sasol Business Units, has efficient governing Document Management processes and procedures in place to support the successful execution of capital projects. Sasol Technology uses a stage gate model, associated with project life cycles, as a systematic approach for the execution of capital projects. Document Management is a new business function that was established in 2008. Not all the functions involved in the life cycle of project execution are fully aligned with the central function managing documentation. There is thus a need for a fully integrated Document Management System, involving all the functions of Sasol which are involved during the different phases of project execution. The literature study analyses existing world best document management and records management practices and procedures and points out that meticulous and strict document and records management practices form the backbone of organisational authentic evidence compliance. The research design method that was chosen to authenticate the research question is an Exploratory Qualitative Approach, combined with a Descriptive Approach. Results are obtained from a combination of three methods. Published and available existing data of how documents are managed in Sasol was gathered and secondary findings are established. Focused and structured interviews were then conducted with experienced team members from the different functions involved in project execution and lastly, e-mail administrated questionnaires were developed and distributed to relevant project team members within Sasol Technology to assess the current system and to determine additional requirements for an enhanced Document Management System, specifically applicable to owner companies in the project execution environment.
Whereas the scrutiny of the secondary sources provides a background and the progress iii
made with regard to setting requirements for a standardised Document Management System for the execution of projects in the Sasol Technology and some of the other Sasol Business Units, the primary data findings indicate how the project team members perceive the existing Sasol Technology Document Management System to be. Key findings include, that documentation life cycle management is not fully developed and needs to be addressed in the Sasol Technology project execution environment. Furthermore, integration of the documentation management of the various departments, functions and structures in Sasol will enable better and improved management of project documentation. The specific output of this dissertation is the recommendation of an improved Document Management System to allow the different functions within Sasol Technology and some other Sasol Business Units to have access to an integrated system, included in it all relevant documentation requirements during the life cycle of projects. An added deliverable is a framework of requirements to be included in a document management philosophy, not only for Sasol, but also for other owner companies during project execution.Thesis (M.Ing. (Development and Management Engineering))--North-West University, Potchefstroom Campus, 2010.
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Tan, Puay Siang. "Teamwork behaviors at mesoscale : meaningful explorations of tradespace during project design." Thesis, Massachusetts Institute of Technology, 2018. http://hdl.handle.net/1721.1/118514.
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Thesis: S.M. in Engineering and Management, Massachusetts Institute of Technology, System Design and Management Program, 2018.Cataloged from PDF version of thesis.
Includes bibliographical references (pages 112-113).
The increasing complexity in Systems of Systems requires Teams of Teams (TofT) from different functional domains to work together. Rather than focusing on individuals and teams (the microscale) or total projects and portfolios (the macro-scale), this research aims to better detect and understand the teamwork behaviors at the meso-scale, the behaviors and interactions amongst the team of teams. Using the Project Design approach, Design Groups representing a TofF participated in a model- based simulation experiment to reduce the cost and duration of an implementation project for an autonomous vehicle. Design Groups were provided specific instructions to either inhibit or promote communications as they worked together to make changes to the Project Model of the autonomous vehicle, after which they can perform simulation to obtain the project outcome in terms of cost and schedule. In this experiment the teamwork was instrumented, detecting attention allocation, changes, and resulting exploration of the project tradespace. A quantifiable ranking methodology was developed to evaluate the performance of the Design Groups based on the iterations made as they explored and simulated the project model. This methodology ranked the Design Group by 1) higher number of outcomes obtained at the Pareto Frontier of the tradespace and 2) outcomes in earlier Pareto Frontiers. Two indicators of Team Performance - Number of Iterations and Communications Behaviors of the Design Group - were studied where correlations were found to be weak. Tree Diagrams were generated to visualize the tradespace exploration of the Design Group by mapping the iterations performed in sequence and provided details on the changes type made to the project model. A Chunking Process dovetailed the Tree Diagrams to detect the meaningful explorations of the tradespace by each Design Group. Each Meaningful Exploration was segmented into "Chunks" which were further classified into blocks with specific number of changes. This study provided further insights on the coherence in which changes were made along the path of tradespace explorations. Information from the Chunking Process is used to determine how "focused" the Design Groups were in the decision making process. Three ratios were suggested, namely, Ratio of Focus Score to Total Iterations with Changes, Ratio of Focused Iterations to Total Iterations with Changes and Ratio of Meaningful Changes Block to Total No of Chunks. The research concludes with using these ratios as an indicator of coherence and potential sensors to detect presence of strategy in teams in future experiments. The key insights from this research is that the Project Design Approach provides the same baseline project model for all Design Groups that enables a fair and quantifiable ranking of team performance. In instrumenting the experiment, collective group responses to qualitative data is preferred over individual responses for a more representative analysis of the teamwork behaviors. Another insight is that tradespace explorations by the Design Groups do not occur in unilateral fashion. Thus, it is important to have a visual image of the changes made along the tradespace exploration to identify the meaningful exploration paths. Segmenting these meaningful exploration paths provides the means for measuring coherence of the Design Groups in their decision making process. Next steps for future experiments include embedding in the Project Design software to collect the group responses required for quantitative analysis as the experiment is on-going. The measurement of team learning effects is suggested for future research by having a two-step data collection process in which the same experiment can be conducted as a first step and having the same participants to repeat another Project Design Challenge several months later in the second step to evaluate the team performance.
by Tan Puay Siang.
S.M. in Engineering and Management
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Barc, Anna. "Development of Russian commercial banks and financial crisis of 1998." CSUSB ScholarWorks, 2001. https://scholarworks.lib.csusb.edu/etd-project/1898.
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Francis, Fredric Marc. "Crisis Preparedness of Leadership Behaviors Among Elected Leaders During Hurricanes." ScholarWorks, 2015. https://scholarworks.waldenu.edu/dissertations/1457.
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Crisis preparedness is the responsibility of every person, business, and leader, and leadership behavioral skills are an essential characteristic of crisis preparedness. The purpose of this case study was to explore the decisions of elected leaders along the Gulf Coast during Hurricanes Katrina and Ike in order to understand their leadership behaviors in crisis preparedness. The conceptual framework was based on the emergency management theory presented by McEntire in 2004, which helped to define the necessary components for leaders' successful crisis preparedness. Data were collected through interviews with 5 members from the National Emergency Management Agency along with a document review of elected leader responses and decisions during both Hurricanes Katrina and Ike from government reports, previous studies, and scholarly articles. Data were interpretively analyzed by listing out several leadership models and the behaviors that identify them and then by reviewing the document study information in 2 matrices for methodological triangulation and data saturation. The findings highlighted 5 emerging themes named as the five Cs of crisis preparedness: compassion, continuity, communication, common sense, and confidence. This study may contribute to social change by identifying key leadership traits that governors and other elected leaders should use in crisis preparedness, which may contribute to the safety, health, and well-being of constituents during a natural disaster.
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Amarh, Reuben Ashitey. "Exploring Small Ghanaian and U.S. Banks' Efficiency During the 2007-2009 Financial Crisis." ScholarWorks, 2015. https://scholarworks.waldenu.edu/dissertations/277.
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The adverse effect of small bank closures in the United States from 2007 to 2009 required $7 trillion from United States taxpayers to rescue the United States economy. This comparative case study explored the reasons that led to differences in efficiency in small banks in the United States and Ghana during the 2007 to 2009 period. This research was driven by the contingency theory, which states leaders perform well if they change their styles of leadership to suit the situation at hand. Semistructured interviews were employed to gather data from 20 senior and chief executives of small banks: 10 from the United States and 10 from Ghana. Data were formatted into matrices using the van Kaam method and then coded and organized into categories, which led to the identification of the 2 themes: (a) policies and practices and (b) reasons that contributed to the differences in efficiency between small banks in the United States and Ghana. The participants expressed concerns regarding the impact of increased regulations and bank reserves, and the resulting impact on the future of small banks. Findings from this study suggest that small banks that relaxed their mortgage qualification requirements during the 2007 to 2009 financial crisis had more losses compared to the small banks that did not. Additionally, findings from the United States and Ghana revealed small banks focusing on commercial loans had less losses compared to small banks investing in residential real estate. This study may contribute to social change by providing bank leaders with additional tools to prevent future bank failures and the confidence to make new commercial and residential mortgage loans, thereby creating jobs, lowering poverty, increasing income levels, and contributing to a more stable economy in which small banks operate.
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Hoyme, David, and Joseph Farias-Eisner. "Turning around investment banks during the financial crisis : surviving apart from government bailouts." Thesis, Massachusetts Institute of Technology, 2015. http://hdl.handle.net/1721.1/99047.
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Thesis: M.B.A., Massachusetts Institute of Technology, Sloan School of Management, 2015.Cataloged from PDF version of thesis.
Includes bibliographical references.
The principal topic of this paper addresses optimal turnaround strategies that businesses employ to reengineer value during times of financial distress. The scope of the paper focuses on investment banks during the financial crisis, which, according to the National Bureau of Economic Research, began in December 2007 and ended in June 2009. During that time, the world's financial system faltered and many banks and lending agencies across the globe faced turmoil. Governments were forced to step in to mitigate the disaster and to ensure that the largest businesses across industries did not cause a total collapse of the world economy. Amongst the largest investment banks some failed or were acquired and some survived the crisis. In this paper, we set out to answer the question: what turnaround strategies did investment banks employ to survive the financial crisis apart from taking government bailout money and restructuring legally? To answer this question we performed three levels of analysis: 1) researched the most effective turnaround 'levers' found through empirical academic studies; 2) researched accepted best practices from turnaround management firms; 3) interviewed numerous investment bankers, academics, and other financial industry professionals about their experiences during the crisis. Research and interviews revealed that one bank in particular, Goldman Sachs, took three steps that align with 'levers' found to be statistically significant in turning around financially distressed firms. It, 1) identified the root cause of the problem before taking a course of action; 2) took a growth oriented, strategic view and invested significant resources and time to ensure long term success; 3) communicated to clients and employees effectively and frequently about the short-term realities and its long-term commitments. We conclude that, while there are effective steps any business manager can take to turnaround a firm from financial distress, there is no set formula. The levers themselves are conceptually simple but difficult to execute in stressful and uncertain circumstances. Successful turnarounds arise when organizations execute prudent plans efficiently. Execution is efficient when organizations are able to unveil a problem at its core, adapt with the right sustainable solution, and unify individuals within an organization over a short time frame.
by David Hoyme and Joseph Farias-Eisner.
M.B.A.
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Douangboupha, Phavanhna. "Mobile web resource tracking during a disaster or crisis situation /." Online version of thesis, 2009. http://hdl.handle.net/1850/10707.
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Prorokowski, Lukasz. "International portfolio diversification in the Warsaw stock market during the financial crisis." Thesis, University of Aberdeen, 2012. http://digitool.abdn.ac.uk:80/webclient/DeliveryManager?pid=192169.
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This thesis investigates issues relating to international portfolio diversification from the perspective of the Polish stock market in the context of the financial crisis. Beginning with an outline of the functioning of the Polish stock market, the first contribution of the thesis is to consider the risks, benefits and opportunities in this market. Within this context, trading strategies are considered with an emphasis on the impact on risk reduction or return enhancement of initial public offerings. Second, the thesis provides a model which may be relevant for measuring trend durations in equity prices. A third element of the thesis considers the influence of spill-over effects (from the financial crisis) on equity investments in Poland, incorporating country and industry specific factors. Finally, the thesis considers financial crisis contagion and policies that may be relevant for practitioners.
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Cho, Suna, and Pei-Fan Tseng. "Leadership in the 2008 financial crisis : Understanding dimensions of Transformational & Transactional leadership during financial crisis in financial institutions." Thesis, Jönköping University, JIBS, EMM (Entrepreneurship, Marketing, Management), 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-9541.
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Problem: -The 2008 Financial crisis has caused global impact on business market and led to question leader's competence. Prior study has found that leadership contributes certain effects to organizations' performace under a crisis situation, however there is lit-tle study which has been made regarding to identifying crisis leadership and its compe-tence and management during crisis.
Purpose: - The purpose in this thesis is to bridge the gap between crisis management and leadership by finding answers of five research questions. Which are ; How this 2008 financial crisis has affected the international financial institutions, what leadership dimensions are performed by leaders during the financial crisis, which leadership style do leaders tend to rely on in international financial companies during the 2008 financial crisis, why do leaders tend to rely on the dimensions of transformational leadership or transactional leadership and what are the implications in this study that could lead to fu-ture research.
Method: - The study employs qualitative methods to fulfill better and deeper understanding about 'how' and 'why' on leadership dimension during the 2008 financial crisis. Data were collected by personal interviews to support and act as a foundation of the analysis to answer the research questions. The choice of interviewees is middle managers of large international companies in the financial sector in Sweden and South Korea.
Conclusions: - The finding of this study indicates that 2008 financial crisis has af-fected on large international financial corporations in Sweden and South Korea. More-over, three dimensions of transformational leadership are strongly performed by the middle managers during the 2008 financial crisis. The three strongly performed dimen-sions are (1) Inspirational Motivation, (2) Charisma/ Idealized Influence and (3) Indivi-dualized consideration.
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Xavier, Robina Jane. "Responses, relationships and responsibility : examining influences on organisational assets during crisis." Thesis, Queensland University of Technology, 2013. https://eprints.qut.edu.au/64901/2/Robina_Xavier_Thesis.pdf.
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This thesis explains how an organisation's relationships with its key stakeholders influence the public's view of its responsibility for a crisis event and how this subsequently influences the protective and reparative powers of its crisis response on its reputation and legitimacy. From the results, a continuum of the influencing effect of relationship history was developed which demonstrates the positive and negative frames through which stakeholders view an organisation in crisis and its response. Organisational age and the evaluative character of its relationships with key stakeholders were considered in the experimental design as descriptors of an organisation's relationship history. The findings provide guidance to crisis managers on effective crisis response selection.
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Karacay, Murat. "Slack-performance relationship before, during and after a financial crisis : empirical evidence from European manufacturing firms." Thesis, University of Birmingham, 2017. http://etheses.bham.ac.uk//id/eprint/7906/.
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This thesis studied the slack - performance relationship under different external environments by taking advantage of the financial crisis of 2008-09, which provides a natural experiment opportunity for the study. Besides the management of slack, adaptation profiles are also examined by building the two-stage adaptation process model in concordance with different period of financial crisis. Based on empirical analysis and theoretical research, this thesis finds that slack management impacts the firms' performance as well as firms' adaptation to respond to financial crisis. Another novelty of this thesis is to examine ambidexterity in detail by employing constructs of alignment and adaptability from the perspective of organizational slack. Thesis tries to evidence that European manufacturing firms have various adaptation processes, profiles and risk-taking behaviors with varying performance implications based on their slack management in response to financial crisis. To that end, this study investigates empirically, publicly-held 671 western European manufacturing firms, by comparatively examining their organizational slack management and performance characteristics before, during and after the recent financial crisis period 2007-8 . This research employs longitudinal panel data. The data was drawn from Thomson one banker database for the period of2004-2013.
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Agbato, Adeola Oluwayemi. "Nigerian Banking Governance, Leadership Style, and Performance During the 2008-2009 Financial Crisis." ScholarWorks, 2016. https://scholarworks.waldenu.edu/dissertations/2949.
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The 2008-2009 global financial crisis of financial systems negatively affected about 30% of Nigerian banks, leading to profitability issues. The profitability issues led to operational challenges, downsizing, and liquidation of some banks. The purpose of this correlational study was to examine the relationship between corporate governance structure, perception of leadership style, and bank performance. This study was grounded in agency theory and used survey and archival data. Survey data were collected from 11 participants employed by commercial banks located in Nigeria, using the Multifaceted Leadership Questionnaire. Corporate governance and bank performance data were collected from annual bank reports. The model as a whole was not able to significantly predict bank performance, F(2,11,) = .361, p = .708, R2 = .083. There was no relationship between corporate governance structure, employees' perception of leadership style of bank leaders, and performance of banks. When corporate governance is practiced in organizations, it strengthens the structure of the banks. Implementation of corporate governance mechanisms serves as an internal control mechanism and reduces agency conflicts by aligning the interests of management with the interests of owners.The results of this study could be of interest to bank leaders who need to understand the relationship between corporate governance structure, employees' perception of leadership styles, and bank performance. In some previous studies, corporate governance structure and perception of leadership style were found to impact positively on bank performance. A qualitative study to ascertain why the relationship studied is not significant in correlation could be most useful as a benefit to stakeholder's understanding.
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Sagala, Miranda Belinda. "Los Angeles Archdiocese child sexual abuse scandal: A case study in crisis communication." CSUSB ScholarWorks, 2003. https://scholarworks.lib.csusb.edu/etd-project/2363.
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This thesis examined strategies employed by the Los Angeles Archdiocese in its communcation with the media during the initial phases of handling the child sexual abuse scandal. Internal and external messages from the archdiocese were analyzed in terms of how well they conformed to the five generally accepted principles that should govern crisis communication: timeliness, openness, honesty, regret and accessibility.
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Narducci, Cassandra. "Social Media and Reputation Management During Crisis: A Case Study of the 2012-2013 NHL Lockout." Thesis, Université d'Ottawa / University of Ottawa, 2016. http://hdl.handle.net/10393/34226.
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The aim of this study is to understand the influence of online discussion forums during times of crisis. These forums can be considered as a form of social media, a relatively new form of technology that is constantly evolving and gaining in popularity. It has become an important medium, and can be integral in communications plans, specifically with regards to crisis communication. Through the use of these media, message delivery has unbelievable breadth and speed, making it crucial to understand its implications in crisis events. In order to understand social media’s implications in reputation management, during times of crisis, an ethnographic content analysis was conducted through the analysis and comparison of comments posted on news forums and media documents issued by the NHL during the 2012-2013 lockout. Literature suggests the importance of relationship management prior to crisis onset, as social media has the potential to inflame and contaminate the perceptions of others. Through social media, the formation and emergence of an engaged and active public was observed and studied. However, when considering traditional crisis communication theories, results from this particular case are counterintuitive; the findings counter traditional crisis communication theories, suggesting that cases such as this one are to be investigated further.
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LOPE, ALVAREZ DIEGO. "INTEGRATED CONCURRENT ENGINEERING AND APPLICABILITY TO CONSTRUCTION PROJECTS DURING DESIGN PHASE." Thesis, Blekinge Tekniska Högskola, Institutionen för industriell ekonomi, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-19436.
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The construction sector has been struggling with low productivity issues during the last decades, mainly due to relatively low Research & Development investments compared to other industries, old-fashioned practices, and a fragmented market structure with Clients, Designers and Contractors. The construction sector urges a digitalization revolution in order to overcome the aforementioned old-fashioned practices, but this digital revolution should go along with adequate methodologies that allow the digitalization to achieve its full potential. The work presented in this thesis aims to improve the efficiency of the construction sector by having a look on more collaborative approaches between Clients, Designers and Contractors in Construction Projects. The collaborative approach researched in this thesis is the Integrated Concurrent Engineering methodology, which covers aspects of Project Management, Organization, Communication and Leadership, exploiting the digitalization capabilities that nowadays’ Technology offers. This thesis develops a theoretical framework for Integrated Concurrent Engineering in Construction Projects, with the aim to enhance their efficiency. The theoretical framework is based in literature research as well as experiences from project managers in the construction sector. The result of this study includes guidelines and recommendations on how to effectively implement the principles of Integrated Concurrent Engineering. The guidelines are applicable for Clients, Designers and Contractors, and can be seen as a tool for the Project Management Team to improve construction project’s efficiency, especially in the design phase.
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McGee, Michael E. "The project manager's lieutenant for logistics : a study of the chief logistician's key roles in reducing operation & support costs during developmental programs /." Monterey, Calif. : Springfield, Va. : Naval Postgraduate School ; Available from National Technical Information Service, 2002. http://sirsi.nps.navy.mil/uhtbin/hyperion-image/02Mar%5FMcGee.pdf.
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Mukandi, Joyce. "The performance of value versus growth stocks on the JSE during and post the financial crisis." Master's thesis, University of Cape Town, 2018. http://hdl.handle.net/11427/29727.
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The value-growth investment style is a popular strategy for obtaining abnormal returns. However, limited research has been done on how value and growth stocks perform during periods of economic downturn, particularly in emerging economies. The 2008 financial crisis has been named one of the worst recessions. By the end of February 2009, it accounted for a destruction of equity worth $29 trillion worldwide. This study focused on the performance of value versus growth stocks on the Johannesburg Stock Exchange (JSE), during and post the financial crisis period. This was done by evaluating the general performance of value versus growth stocks and the performance of these stocks based on market size. Value stocks were defined as those constituting the lowest 30% Price to Book ratios on the JSE All Shares Index (ALSI). On the other hand, growth stocks comprised of shares with the highest 30% Price to Book ratios. The stocks were further divided by market capitalisation (cap) using the ALSI Top 40 (Large cap), Medium cap and Small cap indices. A one year holding period was used such that portfolios were reconstructed annually using the relevant ALSI constituents. Total Returns were used in the analysis in order to capture the contribution of both capital gains and dividend income. The results from Student’s t-test and the Mann-Whitney U test showed that there were no statistical significant differences between value and growth stocks returns on the JSE during the financial crisis period. Despite this, the trend implied that value stocks outperform growth stocks, but investing in the JSE ALSI produces relatively higher returns than value and growth stocks during crisis periods. This is useful to investors since small percentage differences may amount to significant monetary values. On the other hand, post the financial crisis period, overall return differences showed that growth stocks performed better than value stocks and the market. However, the results were statistically significant in only one of the three years. The study also found that the analysis of value versus growth stocks by size provides further explanations on their annual performance.
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Hattar, Adeeb Seman. "Winning Banking Strategies to Identify Efficiency Changes During a Financial Crisis." ScholarWorks, 2016. https://scholarworks.waldenu.edu/dissertations/3100.
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Between 2007 and 2009, taxpayers paid $700 billion to bail out failing U.S. banks. The purpose of this single case study was to explore strategies that leaders of a successful U.S. bank used to identify efficiency changes occurring during the financial crisis. The target population of this study included 6 bank leaders located in San Bernardino, California, who occupied a managerial role in a successful U.S. bank during a financial crisis, had experience with the efficiency changes that occurred during a financial crisis, and developed and implemented strategies to identify efficiency changes that took place during a financial crisis. The conceptual framework for this study was the theory of economic efficiency. Data consisted of semistructured interviews, annual fiscal reports, and proxy statements. All interpretations of the data were subjected to member checking to ensure trustworthiness of interpretations. Yin's method of qualitative data analysis was adopted, which consisted of five sequential steps: compiling the data, disassembling the data, reassembling the data, interpreting the meaning of the data, and drawing conclusions from the data. Based on the methodological triangulation of the data collected, 3 of the main themes that emerged were management strategies, application of digital technology, and growth maximization and risky loan elimination. The implications for positive social change include the potential to avoid bank failures in the future, resulting in a stronger and more robust economy, thus sparing taxpayers the burden of bailing out failing banks.
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Bibat, Mark Noel, and Paul Guillot. "How is Creativity Affected by Directiveness During the Project’s Implementation Phase?" Thesis, Linköpings universitet, Företagsekonomi, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-119136.
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Nowadays, creativity is crucial to implement for the success of companies. Meanwhile, directivity seems to have a very negative reputation in the first sight. The objective of this paper is to identify and present a situation of creativity during the implementation phase of a project where directivity is used. This study consists of two phases. The first one is the ambition to create a primary model based on the present theories which are namely creativity, implementation phase and directivity. The second phase then aspires to draw the potential connections with the help of a qualitative study led on five different projects managers. This should help refine the primary model which will also make it easier to understand such complex notion.
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Hamdouch, Ilias. "Collective intelligence at Enron during the California energy crisis : uncovering collaborative innovation networks using social network analysis." Thesis, Massachusetts Institute of Technology, 2015. http://hdl.handle.net/1721.1/106237.
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Thesis: S.M. in Engineering and Management, Massachusetts Institute of Technology, School of Engineering, System Design and Management Program, Engineering and Management Program, 2015.Cataloged from PDF version of thesis.
Includes bibliographical references (pages 66-68).
As interaction takes place between individuals, relationships are formed and collaboration and innovation emerge. In this thesis I have applied Coolfarming (Gloor, 201 lb), a social network analysis method using Condor, a software tool to quantify communication patterns based on various data sources. I analyzed the Enron email archive to see if communication patterns of convicted employees differ from ordinary ones. Toward that goal, I compared the dynamic semantic social network metrics of 17 Enron employees convicted in the criminal trial following Enron's implosion with a control group of ordinary employees. I focused on 17 mailboxes of 24 Enron executives that were convicted. Identifying criminals based on email behaviors is possible depending on the sampling strategy. When sampling based on employees with comparable total emails, the statistical analysis of the Contribution Index (Ci) metric revealed that criminals were less active. When sampling based on employees with comparable total influence, the statistical analysis of Betweenness Centrality Oscillation (Bco) and Degree Centrality (Bc) metrics revealed that criminals were less connected to others and less creative.
by Ilias Hamdouch.
S.M. in Engineering and Management
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Zheng, Kangbin, and Shiying Yan. "Marketing Strategy during the Global Financial Crisis－a Case study of Great Partner Company, China." Thesis, Högskolan i Gävle, Avdelningen för ekonomi, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-13458.
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This study aims to explore the implementation of marketing strategies on companies during the financial crisis, and to identify those strategies that can help a company to remain successful during a period of economic downturn.
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Hunt, Rolf Gaylon. "Vertical profile measurements of ozone, isoprene, and meteorological parameters during project seron/react." Thesis, Georgia Institute of Technology, 1992. http://hdl.handle.net/1853/25750.
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Mensah, Florence, and Thaha Osman. "Communicating through social media to regain stakeholders trust during crises : A case study about H&M." Thesis, Högskolan Kristianstad, Fakulteten för ekonomi, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:hkr:diva-18344.
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Crisis management is the process by which an organisation deals with a disruptive and unexpected event that threatens to harm the organisation or its stakeholders. Fast fashion retailers have been highly affected by crisis spread through social media, which could be seen as a result of the increasing usage of social media. This thesis is concerned with crisis management and crisis communication examining Coombs Situational Crisis Communication Theory. Trust repair in regards to social media is further investigated and incorporated with Coombs SCCT model. The purpose of the study is to gain an insight into how trust repair works when dealing with crises, in the context of social media. A qualitative study was utilised with an abductive approach to research the purpose. The context of this paper is a case study involving H&M, the second biggest fast fashion retail company, that managed to miss the mark by publishing an ad that provoked many people all over social media. Social media platforms, namely Facebook, Twitter and Instagram, were observed and a social media feed was collected and later analysed to shed light on the trust repair process. A focus groups was also formed to gain complementary data to strengthen the findings. The findings add insight to the field of crisis management, as well as the concepts trust repair and social media, which have not been researched together in relation to crisis management and crisis communication before. Findings showed that H&M used different approaches in dealing with the crisis, some corresponding with the SCCT model to regain trust from their stakeholders.
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Gross, Eden. "Risk Management in South Africa Before, During, and After the 2008 Global Financial Crisis: An Application to Different Sectors." Master's thesis, Faculty of Commerce, 2021. http://hdl.handle.net/11427/32693.
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The risk management functions of most financial institutions occupy themselves with the estimation of the value at risk (VaR) of their portfolios as a measure of market risk. Various methods are available to calculate the VaR measure, and this can be done at various degrees of confidence. This study evaluates and analyses the performance of five popular VaR forecasting methods in the South African context, using the closing values of three of the major indices available on the Johannesburg Stock Exchange (JSE), namely the All Share Index (ALSI), the Financials-Industrials Index (FINDI), and the Resources Index (RESI). These three indices are considered based on the findings of prior studies that indicate that not only does decomposing the ALSI into its constituent (the FINDI and the RESI) indices provide a better measurement of market risk on the JSE, but these sub-indices also have different systematic risk exposures which may necessitate different treatments in measuring their risks appropriately. The periods examined surrounded the 2008 global financial crisis in order to allow an evaluation of the impact of varying levels of volatility on the analysis. Overall, the study concludes that the performance of the VaR models examined is similar when assessing the risk of the ALSI and the RESI returns, while they are very different for the FINDI. This conclusion provides crucial insight into the risk management and investment decisions concerning portfolios which are more heavily invested in the FINDI as opposed to the other two, as this study suggests that a blanket treatment to the South African market is incorrect.
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Chapman, Robert James. "An investigation of the risk of changes to key project personnel during the design stage." Thesis, University of Reading, 1998. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.267432.
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Schoonwinkel, Sune. "A risk and cost management model for changes during the construction phase of a civil engineering project." Thesis, Stellenbosch : Stellenbosch University, 2012. http://hdl.handle.net/10019.1/20312.
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Thesis (MScEng)--Stellenbosch University, 2012ENGLISH ABSTRACT: The construction project environment is dynamic and prone to change. Project change can be defined as any event that alters a project’s original scope, execution time or the cost of the works. Improper management of the projects’ changes could therefore adversely impact on the actual cost and duration of the project which may lead to project cost overruns and even claims and legal disputes. During the construction phase of a project, change affects every aspect of productivity – the planned schedules and deadlines, work methodology, resource procurement, as well as the budget and thus it could prevent the achievement of the project objectives. A project manager, therefore, wants to limit the number of change to a project. However, during a construction project there may be quite a number of changes. Managing a construction project is difficult, in that all the relevant information is rarely available at the initial stage of a project to enable one to plan and design the project accurately and make the best possible decisions. As information becomes available during the construction phase of the project, it can lead to various changes. Design errors or variations, unforeseen site conditions and vagueness in the original scope are but some of the reasons for change. No matter the size of the change, each alteration to the works has a cost, time and risk implication. Due to tight time constraints on most projects, every change requires quick, robust decision making, so as not to delay the project, which therefore results in changes not being comprehensively evaluated. Decisions are often made on intuition or experience, without an assessment of the risks involved or the influence on the cost of the project and without applying well-known project management techniques. The aim of this research was to determine what a change management process for a civil engineering project should look like, specifically the cost and risk management of changes. It investigated the current state of change management of construction projects in practice, by doing a case study and various interviews with project managers. Based on the findings of the research and the industry requirements, a model was developed for managing the costs and risks of changes. The Model was validated by means of an expert evaluation review. The change management model developed as part of this thesis can be used to analyse the cost, time and quality impact of the change, and to do a detailed risk assessment. The Model also reviews the proposed change in order to determine whether the change is necessary. It is a generic tool that can be used by engineers and their project team to enhance the management of changes that happens during the construction phase of a project for any civil construction project.
AFRIKAANSE OPSOMMING: Die konstruksie omgewing is dinamies en geneig tot verandering. Projek verandering kan gedefinieer word as enige gebeurtenis wat die projek se aanvanklike omvang verander of lei to verlenging van die tydsduur of vermeerdering van die koste van die projek. Wanbestuur van projek veranderinge kan ‘n nadelige impak op die projek kostes en tydsduur hê wat kan lei tot oorskryding van die begroting en selfs eise en regsdispute. Verandering kan elke aspek van produktiwiteit tydens die konstruksie fase van ‘n projek affekteer. Dit affekteer die beplande skedules, spertye, werk metodologie, hulpbron bestuur, asook die begroting. Dus kan dit verhoed dat die projek doelwitte bereik word. ‘n Projek bestuurder wil daarom die hoeveelheid en omvang van veranderinge beperk. ‘n Konstruksie projek kan egter heelwat veranderinge ondergaan. Om ‘n konstruksie projek te bestuur is moeilik aangesien al die relevante informasie selde beskikbaar is tydens die begin fases van ‘n projek wat nodig is om die beplanning en ontwerp van die projek so akuraat moontlik te doen en die regte besluite te neem. Soos informasie beskikbaar raak tydens die konstruksie fase van die projek, lei dit dikwels to verskeie veranderinge. Ontwerp foute of variasies, onvoorsiene terrein toestande en onduidelikheid oor die projek omvang is van die redes vir veranderinge. Ongeag die grootte van die verandering het elke wysiging tot die projek ‘n koste, tyd en riskiko implikasie. As gevolge van tydsbeperkinge vereis elke verandering vinnige en kragtige besluitneming om sodoende nie die projek te vertraag nie. Dit lei daartoe dat veranderinge nie omvattend geëvalueer word nie. Besluite word dikwels geneem op intuïsie of ervaring, sonder 'n beoordeling van die risiko's wat betrokke is of die bepaling van die invloed op die koste van die projek, en sonder die toepassing van erkende projek bestuur tegnieke. Die doel van hierdie navorsing was om vas te stel hoe 'n verandering bestuur proses moet lyk vir ‘n siviele ingenieurswese projek, spesifiek die koste en risiko bestuur van die verandering. Die huidige stand van verandering bestuur van konstruksie projekte in die praktyk is ondersoek deur middel van 'n gevallestudie en verskeie onderhoude met die projek bestuurders. 'n Model is ontwikkel vir die bestuur van die koste en risiko's van veranderinge gebaseer op die bevindinge van die navorsing en ook die vereistes van die bedryf. Die model is getoets met behulp van evaluering deur professionele ingenieurs. Die verandering bestuur model wat ontwikkel is as deel van hierdie proefskrif kan gebruik word om die koste, tyd en kwaliteit impak van ‘n verandering te analiseer, asook om 'n omvattende risiko assessering te doen. Die model hersien ook die voorgestelde verandering om te bepaal of die verandering nodig is. Dit is 'n generiese hulpmiddel wat deur ingenieurs en hul projek span gebruik kan word vir die bestuur van die veranderinge wat tydens die konstruksie fase van siviele projekte plaasvind.
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Van, Krieken T. "Project management framework for the empowerment of disaster susceptible communities during the post disaster phase." Thesis, University of Salford, 2018. http://usir.salford.ac.uk/48831/.
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The community is the first responder following a disaster who has the inner strengths to regroup, restore and rebuild for the future. Their assistance is the first step for family, kin, strangers and community members to work together to recover and rebuild their community. It is very important to recognize the community as being empowered (decision makers) of their fate but not to inform, consulted and having others to decide their fate. The role of the project manager is to oversee the project deliverables are completed within a defined budget, scope and cost; therefore, the Project Manager can ensure the empowerment of the community will take place. An empowered community from disasters will be resilient in the long-term because of their collective resources, knowledge and expertise. The Project Manager can assist during the disaster recovery for co-ordination and communication to empower the community for their long-term sustainability. The members within the Community help each other at the local and national level to rebuild the community as shown in disasters that occur at New Orleans, Tacloban City and California. Community collaboration has been successful in India and Asia by government and community working closely together in different types of influence/power relationships from ad hoc to empowerment; but unsuccessful in other parts of the world, such as in New Orleans with Hurricane Katrina. Two case studies (San Francisco and Christ Church) were selected to investigate the aim of this PhD study. The aim is to develop a Project Management framework on how disaster susceptible communities can be empowered during the post-disaster recovery and reconstruction phases to become resilient and sustainable on the long term. Fourteen individuals (Project Managers and Community Leaders) in San Francisco were interviewed. In the case of Christchurch, eleven individuals (Project Managers and Community Leaders) were interviewed. The final framework and validation study were reviewed by 14 individuals (interviewees and researcher's global contacts in Emergency Management, Disaster Management and Project Management). The following important themes came out of the interviews and refining the framework study:- community has "ownership" of disaster recovery projects;
- community decision-making (empowerment) exists per Project Phase;
- community decision-making is not final for funding approval;
- community engagement activities (inform, consult, involve, collaborate and empower) exists for empowered communities;
- people skills development for Project Managers working with large groups of people, such as the community; needs to be developed;
- collaborative effort between community, government, NGOs and Project Managers must exist; and
- collaboration between capital and community-led projects must exist.
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Lundell, Elvira, and Zsófia Varga. "Marketing Innovation During a Crisis : A case study on the responses of Swedish SMEs to the COVID-19 pandemic." Thesis, Jönköping University, IHH, Företagsekonomi, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-52689.
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Background: The economic crisis derived from the COVID-19 pandemic has an impact on the global economy and Swedish small and medium-sized enterprises are challenged to adapt their practices to the new consumer buying behaviour. As a response to economic crises, where consumer buying behaviour changes, companies are forced to innovate their marketing methods. Purpose: The purpose of this thesis is to investigate how Swedish SMEs manage the economic crisis derived from the COVID-19 pandemic through the relatively unexplored relationship between crisis management and marketing innovation. Method: This research is an exploratory qualitative study focusing on Swedish small and medium-sized enterprises where semi-structured interviews were held with seven participants who were marketing responsible. A thematic analysis was applied to analyse the empirical data. Conclusion: The empirical findings and the analysis suggest three main areas when answering the research question. 1) Marketing innovation improved the crisis management practice among the interviewed enterprises. 2) Marketing innovation is a common crisis management tool among the respondents of this study, and one reason why is because of the high capacity to innovate of the interviewees. 3) A new type of crisis management is arising because of the technological advancements and business climate.
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Pharaoh, Courtley Darryll. "An investigation into what the management competencies are during a time of crisis: A university stakeholder perspective." University of the Western Cape, 2018. http://hdl.handle.net/11394/6694.
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Magister Commercii - MComThe study aims to identify the management competencies needed during the time of crisis at a university as perceived by the stakeholders. The study includes the top tier of management including the Executive Management of the University, as well as Deans of Faculties and Directors of Units, Centres, Divisions and Institutes. This research study explores the specific competencies emphasised in crises and uses the case of a university and its top management tier in the face of the #FeesMustFall onslaught. The researcher tests the perceptions and feelings of the university’s designated stakeholders (staff) with self-administered questionnaires to establish which competencies are present within management during a time of crisis. The reason for this study is to identify the management competencies at play during a time of crisis at a university and to establish university managements as crisis managers.
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Adrot, Anouck. "What Support Does Information and Communication Technology (ICT) Offer to Organizational Improvisation During Crisis Response ?" Digital Archive @ GSU, 2010. http://digitalarchive.gsu.edu/cis_diss/46.
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While evidence of the exceedingly important role of technology in organizational life is commonplace, academics have not fully captured the influence of Information and Communication Technology (ICT) on crisis response. A substantive body of knowledge on technology and crisis response already exists and keeps developing. Extensive research is on track to highlight how technology helps to prepare to crisis response and develop service recovery plans. However, some aspects of crisis response remain unknown. Among all the facets of crisis response that have been under investigation for some years, improvisation still challenges academics as a core component of crisis response. In spite of numerous insights on improvisation as a cognitive process and an organizational phenomenon, the question of how improvisers do interact together while improvising remains partly unanswered. As a result, literature falls short of details on whether crisis responders can rely on technology to interact when they have to improvise collectively. This dissertation therefore brings into focus ICT support to organizational improvisation in crisis response in two steps: We first address this question from a general standpoint by reviewing literature. We then propose an in depth and contextualized analysis of the use of a restricted set of technologies – emails, faxes, the Internet, phones - during the organizational crisis provoked by the 2003 French heat wave. Our findings offer a nuanced view of ICT support to organizational improvisation in crisis response. Our theoretical investigation suggests that ICTs, in a large sense, allow crisis responders to improvise collectively. It reports ICT properties - graphical representation, modularity, calculation, many-to-many communication, data centralization and virtuality – that promote the settling of appropriate conditions for interaction during organizational improvisation in crisis response. In the empirical work, we provide a more integrative picture of ICT support to organizational improvisation in crisis response by retrospectively observing crisis responders’ interactions during the 2003 French heat wave. Our empirical findings suggest that improvisation enables crisis responders to cope with organizational emptiness that burdens crisis response. However, crisis responders’ participation in organizational improvisation depends on their communicative genres. During the 2003 French heat wave crisis, administrative actors who had developed what we call a “dispassionate” communicative genre in relation to their email use, barely participated in organizational improvisation. Conversely, improvisers mainly communicated in what we call a “fervent” communicative genre. Therefore, our findings reveal that the ICT support to organizational improvisation in crisis response is mediated by the communication practices and strategies that groups of crisis responders develop around ICT tools.
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Ulaszewski, C. Anna. "Public Participation During Reactive, Crisis-Driven Drought Planning Versus Proactive, Preparedness Planning." ScholarWorks, 2018. https://scholarworks.waldenu.edu/dissertations/6141.
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Droughts are occurring globally and should be recognized as a global issue and drought planning should use a proactive approach on the part of the world community. However, much drought planning, even in developed and highly developed countries, is reactive and programs are often poorly coordinated sometimes with unforeseen negative consequences for marginalized and disenfranchised populations. Literature pertaining to planning strategy for existing, drought crises is nominal and often contributes to patterns of reactiveness and resulting inequity. To gain a better understanding of crisis-driven planning and the participatory process, this gap was viewed through the lenses of institutional analysis and development and procedural justice and fairness. Specifically, this study was designed to determine how procedural justice and fairness, and the institutional analysis and development framework delineates participatory roles during reactive, crisis-driven planning versus proactive, preparedness planning. A multi-case/within-case analysis was conducted. Six publicly-available documents were selected using provisional and sequence coding lists; emerging themes were also identified at this time. The within-case analysis showed discernable differences between reactive and proactive participatory processes. These findings were used to conduct a cross-case analysis; this analysis indicated that commitment to the participatory process and to change were the keys elements in producing fair and just policies. Drought events can be widely divergent and dynamic, no two being alike; however, the spirit of procedural justice must be part of governance that brings public participation within the reactive planning process into better alignment with proactive planning.
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Al-Chaderchi, Balsam. "Projektledarens agerande under krissituationer : En kvalitativ studie om krishantering under Covid-19." Thesis, Karlstads universitet, Handelshögskolan (from 2013), 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-84565.
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Syftet med denna studie är undersöka projektledarens upplevelse kring krishantering genom att undersöka den aktuella situationen med Covid-19 samt vilka nya utmaningar dem stöter på grund av pandemin. För att ta reda på detta utfördes en kvalitativ studie med semistrukturerade intervjuer. Studiens urvalsprocess var målinriktat till projektledare från byggbranschen. Datamaterialet från intervjuerna analyserades genom en tematisk analys och resulterade i fem teman. Resultatet i studien visar på ett krishanteringsplan är ett viktigt verktyg när en kris väl inträffar samt att projektledare med större erfarenhet har lättare att hantera sina arbetsuppgifter under en kris jämfört med nya projektledare. Resultatet visar också att projektledarna har stött på flera utmaningar under en kris såsom kommunikation och social närvaro. En kommunikationsplan bör finnas ifall en kris inträffar för att underlätta för projektledare delegering av arbetsuppgifter samt effektivisering. Distansarbetet på grund av Covid-19 ledde till också att den personliga kontakten mellan projektledaren och medarbetaren minskade vilket skapade en utmaning till projektledare att hålla koll på sina medarbetares mående.The purpose of this study is to investigate the project manager's experience of crisis management by examining the current situation with Covid-19 and what new challenges they face due to the pandemic. To find out, a qualitative study was conducted with semi-structured interviews. The study's selection process was targeted at project managers from the construction industry. The data material from the interviews was analyzed through a thematic analysis and resulted in five themes. The results of the study show that a crisis management plan is an important tool when a crisis occurs and that project managers with greater experience have an easier time managing their work tasks during a crisis compared with new project managers. The results also show that project managers have encountered several challenges during a crisis such as communication and social presence. A communication plan should be in place in the event of a crisis to make it easier for project managers to delegate tasks and streamline operations. The telework due to Covid-19 also led to a reduction in the personal contact between the project manager and the employee, which created a challenge for project managers to keep track of their employees' well-being.
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Rika, Elona. "Essays on the Determinants of Foreign Asset Portfolio Allocation, Home Bias, and Portfolio Dynamics during the Financial Crisis." Thesis, Brandeis University, International Business School, 2015. http://pqdtopen.proquest.com/#viewpdf?dispub=3721627.
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This dissertation contains three essays on international finance, focusing mainly on the investment preferences of investors when making foreign portfolio allocation decisions. In particular, it explores (i) the factors that influence investors' decisions to over- or under-weight foreign markets, (ii) the effect of home bias on portfolio performance, and (iii) the importance of bilateral linkages during and after the global financial crisis. Throughout these three chapters, I also assess similarities and differences between two assets, equities and bonds, and investigate distinctions between developed and emerging markets investors. The first chapter shows that international investors heavily tilt their foreign portfolios toward more familiar and less risky destinations, particularly those with more developed financial markets. The second chapter delves deeper into how investors allocate their portfolios between domestic and foreign assets, finding strong empirical evidence that actual portfolios are sub-optimally allocated and that home bias hinders risk-adjusted performance. Finally, the third chapter shows that bilateral trade linkages, market correlations, country risk, and the regulatory environment were important determinants of portfolio adjustment patterns during and after the global financial crisis. Taken as a whole, the results of my dissertation underscore the importance of recognizing the bilateral factors that play an important role influencing international investors' allocation decisions.
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Janke, Robert [Verfasser], Jürgen [Akademischer Betreuer] Weber, and Marcus [Akademischer Betreuer] Wallenburg. "Management accounting in turbulent times: evidence during and after the 2008-2010 economic crisis / Robert Janke. Gutachter: Jürgen Weber ; Marcus Wallenburg." Vallendar : WHU - Otto Beisheim School of Management, 2013. http://d-nb.info/1043849602/34.
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Zamxaka, Lwandiso Lindani. "The impact of quality management systems during a pebble bed modular reactor project. A case study." Thesis, Cape Peninsula University of Technology, 2010. http://hdl.handle.net/20.500.11838/1226.
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Thesis(Mtech (Industrial Engineering)--Cape Peninsula University of Technology, 2010In the nuclear industry, Quality Management Systems are extremely important, especially if one wishes to improve public acceptance of radioactive solutions. There is normally minimum communication between the public and scientists, especially in nuclear science. People are not comfortable with nuclear technology, based on the past history of the Chernobyl catastrophe. Consequently, it is difficult to discuss important and sensitive issues like disposing of nuclear waste. Quality Management Systems can improve public confidence and communication. Integrated Management Systems in the project planning stage of the project can be a proactive step towards preventing unnecessary delays and costs. There is a perception that quality is implemented or executed at the implementation stage of the Project Life cycle. Most people believe that a Quality Management System is quality control only and forget the aspect of Quality assurance. The project managers are more concerned with finishing the project and saving costs. Quality holds together the three pillars of project management, which are schedule, costs and scope. There are a plethora of things that can go wrong if the Quality Management System is not implemented on time, like scope changes that are not captured, monitored and controlled. This can lead to scope creep, unnecessary costs and schedule overruns. If there is no cost control, the project can also overrun its budget and consequently be stopped. PBMR is the only company that is active in new nuclear projects in South Africa, except Koeberg, which was commissioned about thirty years ago.
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Åkerstedt, Zandra. "Guided reflection in Simulator-Based Crisis Management Training : Examining the possibility to implement After Action Reviews in the CCRAAAFFFTING project." Thesis, Linköpings universitet, Interaktiva och kognitiva system, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-157632.
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Reflection is an important team learning activity, allowing team members to process feedback and to learn from experiences. Debriefing methods such as the After Action Review (AAR), proved to increase learning, can be used to guide teams through the process of reflection. This thesis, commissioned by the Creating Collaborative Resilience Awareness, Analysis and Action for Finance, Food and Fuel Systems in INteractive Games (CCRAAAFFFTING) project, aims to investigating how current post-exercise discussions within the CCRAAAFFFTING project support reflection and whether or not AAR could be implemented. This study used an explorative, semi-experimental research design, containing two conditions - the current post-exercise discussions (condition 1) and AAR’s (condition 2). Data was collected through observations and questionnaires. Due to issues regarding validity, data from questionnaires given to participants, as well as comparisons of participants' subjective experiences between the two conditions, could not be used to provide any support for choosing one post-exercise discussion over the other. However, observations showed that the current post-exercise discussion did not support reflection, thus, making it beneficial to implement AAR. Proper implementation of AAR could not only support team learning, but also organizational learning by facilitating the transference of knowledge back to participants home organizations. This transferred knowledge, if used right by the organizations, could help increased resilience. However, AAR cannot simply be implemented, and this thesis concludes with a list of identified recommendations.
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Kou, Chien-wen. "The variety in the behaviors of communist armies during political crises : China, Romania, Poland, and the Soviet Union in the late 1980s and early 1990s /." Digital version accessible at:, 1999. http://wwwlib.umi.com/cr/utexas/main.
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Althén, Bergman Felix, and Evelina Östblom. "GIS-based crisis communication : A platform for authorities to communicate with the public during wildfire." Thesis, KTH, Geoinformatik, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-253072.
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Today, people are used to having technology as a constant aid. This also sets expectations that information should always be available. This, together with ongoing climate change that has led to more natural disasters, has laid the foundation for the need to change the methodology for how geographical data is collected, compiled and visualized when used for crisis communication. This study explores how authorities, at present, communicate with the public during a crisis and how this can be done in an easier and more comprehensible way, with the help of Geographical Information Systems (GIS). The goal is to present a new way of collecting, compiling and visualizing geographical data in order to communicate, as an authority, with the public during a crisis. This has been done using a case study with focus on wildfires. Therefore, most of the work consisted of the creation of a prototype, CMAP – Crisis Management and Planning, that visualizes fire-related data. The basic work of the prototype consisted of determining what data that exists and is necessary for the information to be complete and easily understood together with how the data is best implemented. The existing data was retrieved online or via a scheduled API request. Eventrelated data, which is often created in connection with the event itself, was given a common structure and an automatic implementation into the prototype using Google Fusion Tables. In the prototype, data was visualized in two interactive map-based sections. These sections focused on providing the user with the information that might be needed if one fears that they are within an affected location or providing the user with general preparatory information in different counties. Finally, a non-map-based section was created that allowed the public to help authorities and each other via crowdsource data. This was collected in a digital form which was then directly visualized in the prototype’s map-based sections. The result of this showed, among other things, that automatic data flows are a good alternative for avoiding manual data handling and thus enabling a more frequent update of the data. Furthermore, it also showed the importance of having a common structure for which data to be included and collected in order to create a communication platform. Finally, by visualizing of dynamic polygon data in an interactive environment a development in crisis communication that can benefit the public’s understanding of the situation is achieved. This thesis is limited to the functionality and layout provided by the Google platform, including Google Earth Engine, Google Forms, Google Fusion Tables etcI dagens samhälle är människan van vid teknik som ett ständigt hjälpmedel. Detta sätter också förväntningar på att information alltid ska vara tillgänglig och uppdaterad. Detta tillsammans med pågående klimatförändringar som lett till fler och svårare naturkatastrofer har lagt grunden till att det finns ett behov av att förändra hur man samlar in, sammanställer och visualiserar geografiska data som används för kommunikation i en krissituation. Denna studie utforskar hur myndigheter, i dagsläget, kommunicerar med allmänheten vid en krissituation och hur detta kan göras på ett enklare och mer givande sätt med hjälp av GIS. Målet är att visa ett nytt sätt att samla in, sammanställa och visualisera geografiska data för att, som myndighet, kommunicera med allmänheten under en kris. Detta har gjorts som i en fallstudie med fokus på skogs- och gräsbränder. Merparten av arbetet bestod därför av framtagande av en prototyp, CMAP – Crisis Management and Planning som visualiserar brandrelaterade data. Grundarbetet till prototypen bestod av att fastställa vilken data som finns och är nödvändig för att informationen skulle bli lättförstådd och komplett samt hur denna bäst implementeras. Den existerande data som implementerades hämtades online eller via ett schemalagt anrop av APIer. Händelserelaterade data skapas ofta i samband med själva händelsen och därför skapades en gemensam struktur och direktimplementation till prototypen för denna data med hjälp av Google Fusion Tables. I prototypen visualiserades data i två interaktiva kartbaserade sektioner. Dessa sektioner fokuserade kring att förse användaren med den information som kan behövas om man befarar att man befinner sig på en drabbad plats eller att förse användaren med allmän förberedande information inom olika län. Slutligen skapades även en icke kartbaserad sektion som möjliggjorde att allmänheten kan hjälpa myndigheter och varandra genom ”crowdsource” data. Denna samlades in i ett digitalt formulär som sedan direkt visualiserades i prototypens kartbaserade delar. Resultatet av detta visade bland annat att automatiska dataflöden är ett bra alternativ för att slippa manuell hantering av data och därmed möjliggöra en mer frekvent uppdatering. Vidare visade det även på vikten av att ha en gemensam struktur för vilken data som ska inkluderas och samlas in för att skapa en kommunikationsplattform. Slutligen är visualisering av dynamiska polygondata i en interaktiv miljö en utveckling av kriskommunikation som kan gynna förståelsen för situationen hos allmänheten. Studien är begränsad till att skapa en plattform baserad på den inbyggda funktionaliteten och designen som erbjuds i Googles plattform, detta inkluderat Google Earth Engine, Google Formulär, Google Fusion Tables etc.