Relevant bibliographies by topics / Consumer shopping behaviour

Contents

  1. Journal articles
  2. Dissertations / Theses
  3. Books
  4. Book chapters
  5. Conference papers
  6. Reports

Academic literature on the topic 'Consumer shopping behaviour'

Author: Grafiati
Published: 29 June 2021
Last updated: 11 February 2022

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Journal articles on the topic "Consumer shopping behaviour"

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Tupikovskaja-Omovie, Zofija, and David Tyler. "Clustering consumers' shopping journeys: eye tracking fashion m-retail." Journal of Fashion Marketing and Management: An International Journal 24, no. 3 (May 4, 2020): 381–98. http://dx.doi.org/10.1108/jfmm-09-2019-0195.

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PurposeDespite the rapid adoption of smartphones among digital fashion consumers, their attitude to retailers' mobile apps and websites is one of increasing dissatisfaction. This suggests that understanding how mobile consumers use smartphones for fashion shopping is important in developing digital shopping platforms that fulfil consumer' expectations.Design/methodology/approachFor this research, mobile eye-tracking technology was employed in order to develop unique shopping journeys for 30 consumers, using fashion retailers' websites on smartphones, documenting their differences and similarities in browsing and purchasing behaviour.FindingsBased on scan path visualisations and observed shopping experiences, three prominent mobile shopping journeys and shopper types were identified: “directed by retailer's website”, “efficient self-selected journey” and “challenging shopper”. These prominent behaviour patterns were used to characterise mixed cluster behaviours; three distinct mixed clusters were identified, namely, “extended self-selected journey”, “challenging shoppers directed by retailer's website” and “focused challenging shopper”.Research limitations/implicationsThis research argues that mobile consumers can be segmented based on their activities and behaviours on the mobile website. Knowing the prominent shopping behaviour types any other complex behaviour patterns can be identified, analysed and described.Practical implicationsThe findings of this research can be used in developing personalised shopping experiences on smartphones by feeding these shopper types into retailers' digital marketing strategy and artificial intelligence (AI) systems.Originality/valueThis paper contributes to consumer behaviour literature by proposing a novel mobile consumer segmentation approach based on detailed shopping journey analysis using mobile eye-tracking technology.
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Mihić, Mirela, Ivan-Damir Anić, and Ivana Kursan Milaković. "Time spent shopping and consumer clothing purchasing behaviour." Ekonomski pregled 69, no. 2 (April 17, 2018): 89–105. http://dx.doi.org/10.32910/ep.69.2.1.

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The purpose of this study is to explore the impact of various antecedents and behavioural consequences of consumers’ perceptions of time spent on shopping for clothing products. Examined antecedent variables are gender, age, income, fashion consciousness and visual merchandising, while outcomes include the number of clothing items purchased. The data, collected by consumer survey in Croatia, was analysed using exploratory and confi rmatory factor analyses, and structural equation modelling (SEM). The major fi ndings indicate that visual merchandising has the greatest and positive effect on time spent shopping. As expected, women and younger consumers spend more time shopping than men and older consumers. As for the outcomes, shopping time is positively related to consumer purchases. The study was conducted at a single point in time and was carried out while there was still crisis in Croatia, in a situation where consumers spend less on fashion products. The present study provides the insights into the determinantsand consequences of time expenditure and might help fashion retailers design more successfully retailing strategies to encourage consumers to spend more time on shopping in fashion stores, which in turn leads to higher sales.
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B.K., Sunitha, Yash R. Jain, Jitesh Kumar, and Ruchika Jain. "Consumer Behaviour Towards Online Shopping." International Journal of Management Studies VI, no. 4 (October 31, 2019): 30. http://dx.doi.org/10.18843/ijms/v6i4/05.

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Marriott, Hannah R., Michael D. Williams, and Yogesh K. Dwivedi. "What do we know about consumer m-shopping behaviour?" International Journal of Retail & Distribution Management 45, no. 6 (June 12, 2017): 568–86. http://dx.doi.org/10.1108/ijrdm-09-2016-0164.

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Purpose The purpose of this paper is to provide a review of the mobile shopping (m-shopping) acceptance literature to bring international marketing and consumer research attention to m-shopping acceptance factors and limitations in current understandings to propose recommendations for further academic and retailing attention. Design/methodology/approach Keyword searches identified the consumer-focused literature across mobile commerce, m-shopping, mobile browsing and mobile purchasing, published in English language journals. A classification framework is created and a time frame is established to provide a more focused direction for research. Findings Despite the growing popularity of consumers adopting m-shopping activities and the increasing academic attention, consumer m-shopping utilisation remains low and research into its causes remains in its infancy. This paper has subsequently identified a variety of recommendations for further research, including further insights into perceived risk, user vs non-user behaviours, the multi-stage shopping process, incorporation of time considerations and theoretical development. Originality/value There has yet been a review of the m-shopping literature collaborating literary findings and limitations in the consumer m-shopping environment. Three major themes arise in this paper. First, there are a variety of factors affecting consumer willingness to accept m-shopping which are often incorporated in existing theory in a sporadic manner. Second, factors can create positive and/or negative consumer perceptions, requiring further insight. Finally, research limitations predominantly surround theoretical and methodological constraints, prompting for wider geographical and more longitudinal approaches to research.
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Daroch, Bindia, Gitika Nagrath, and Ashutosh Gupta. "A study on factors limiting online shopping behaviour of consumers." Rajagiri Management Journal 15, no. 1 (March 4, 2021): 39–52. http://dx.doi.org/10.1108/ramj-07-2020-0038.

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Purpose This study aims to investigate consumer behaviour towards online shopping, which further examines various factors limiting consumers for online shopping behaviour. The purpose of the research was to find out the problems that consumers face during their shopping through online stores. Design/methodology/approach A quantitative research method was adopted for this research in which a survey was conducted among the users of online shopping sites. Findings As per the results total six factors came out from the study that restrains consumers to buy from online sites – fear of bank transaction and faith, traditional shopping more convenient than online shopping, reputation and services provided, experience, insecurity and insufficient product information and lack of trust. Research limitations/implications This study is beneficial for e-tailers involved in e-commerce activities that may be customer-to-customer or customer-to-the business. Managerial implications are suggested for improving marketing strategies for generating consumer trust in online shopping. Originality/value In contrast to previous research, this study aims to focus on identifying those factors that restrict consumers from online shopping.
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Zalega, Tomasz. "SMART SHOPPING IN CONSUMER BEHAVIOUR OF POLISH SENIORS (REPORT FROM OWN RESEARCH)." Acta Scientiarum Polonorum. Oeconomia 16, no. 3 (September 30, 2017): 101–10. http://dx.doi.org/10.22630/aspe.2017.16.3.38.

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The observed demographic changes involving mainly progressive ageing of the Polish population are leading to increased market importance of the senior consumer segment. More and more seniors are following new consumer trends, including smart shopping. The article aims to provide some insight into smart shopping, as well as to outline the factors influencing the dissemination of such shopping behaviours, with a broader reference to consumer behaviours of Polish seniors. The first part very synthetically explains the concept and key determinants of the smart shopping consumer trend. The next section focuses on the research conceptualisation and a description of the sample and its characteristics. Based on the conducted research, the last part sheds light on seniors’ consumer behaviour and attempts to define the extent to which seniors do smart shopping when making consumer decisions.
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Yeo, Sook Fern, Cheng Ling Tan, and Kah Boon Lim. "Effects of Web-Based Shopping on Consumers' Buying Behaviour: A Consumer Perspective." 12th GLOBAL CONFERENCE ON BUSINESS AND SOCIAL SCIENCES 12, no. 1 (October 8, 2021): 59. http://dx.doi.org/10.35609/gcbssproceeding.2021.12(59).

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Online shopping has become a popular trend nowadays because more and more people are buying products online due to the continuous development of technology. People's increasing concerns about online shopping have become the key element for changing their consumer buying behaviour. Due to the current situation of COVID19 and the changes of the era, many people buying products through online shopping. People think that buying products or services through online shopping can bring them convenience. Many companies move their business to online business because online business can help companies earn more sales and promote their products and services online to attract more new customers. Therefore, online shopping has become a popular trend nowadays, and more people are concern about online shopping. This is because consumers might consider the security of the websites, the usefulness, price, service quality of the products or services before they purchase through online shopping. With the rise of e-commerce, the number of online buyers is also increasing along with it. In 2020, the number of online buyers worldwide is expected to be 2.05 billion (Mohsin, 2020). Besides, a report shows the ranking of the mobile shopping apps in Southeast Asia. Lazada apps was the highest ranking in Malaysia, Singapore, Thailand and Philippines in 2019. For Vietnam, Shoppe apps was the highest ranking (Moey, 2019). According to Statista (2020), the report shows that in 2021 and 2022 the number of online shoppers in Malaysia is expected to reach 2.2 million and 2.53 million respectively. So, this research aims to make a clear understanding of consumer buying behaviour towards online shopping. The factors that have been shown in this research are trust, perceived risk, perceived ease of use, service quality and information. This research has discussed the fundamental research and clearly understand consumer buying behaviour and those factors that affect consumer buying behaviour towards online shopping. Keywords: Buying Behaviour, Trust, Perceived Risk, Perceived Ease Of Use, Service Quality
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Chinwendu, Okonkwo Deborah, and Moguluwa Chinwuba Shedrack. "Investigating the Influence of Social Class on Consumers’ Shopping Behaviour in Nigeria." International Journal of Marketing Research Innovation 2, no. 2 (December 25, 2018): 38–48. http://dx.doi.org/10.46281/ijmri.v2i2.224.

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Purpose - This research is a critical effort towards investigating the shopping behaviour of consumers among different social class categories in Nigeria. The purpose of this paper is to evaluate the underlying factors influencing consumers’ shopping behaviour in order to establish if there is really a clear-cut distinction in this regard among the various social class categories. Design/methodology/approach - This study adopted the cross-sectional research approach and the survey research method. This study was carried out in order to determine whether there is a significant influence of social class on consumers’ choice of shopping outlet; and investigate the extent to which social class significantly influenced consumers’ organization of purchases, shopping style, and shopping pattern in Nigeria. A total of 384 copies of the questionnaire were distributed to individuals within Enugu metropolis, however only 350 copies were considered usable for data analysis. Respondents were selected using the convenience sampling technique. Descriptive statistical methods such as frequencies and percentages were used in data presentation. The chi-square and multiple regression statistics were used to analyse data. Findings - The results indicate that social class significantly influenced consumers’ choice of shopping outlet; social class did not in any way significantly influence consumers’ organization of purchases; occupation/profession did not have a significant influence on consumers’ behaviour with respect to their shopping style; and income and occupation/profession did not have a significant influence on consumers’ behaviour with respect to their shopping pattern. Practical implications – This paper presents a spotlight on Nigerian consumers’ shopping pattern vis-à-vis the age long social class theory. It revisits the significance of the concept of social class to marketing practice with a strong emphasis on consumer behaviour. Originality/Value – The significance of this paper is apparent in its proven application of the age-long social class concept in understanding consumer behaviour patterns in these contemporary times. As such, it requires a re-visit by marketing scholars so as to bring it back to limelight considering its relevance to consumer behaviourial patterns.
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Octaviani, Endah Setya, and Hendra Gunawan. "Perceived Risk on Consumer Online Shopping Behaviour." Journal of Applied Accounting and Taxation 3, no. 2 (October 19, 2018): 203–9. http://dx.doi.org/10.30871/jaat.v3i2.876.

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This study aims to determine the effect of perveived risk on consumer online shopping behavior of fashion product. The significant difference presented are the product category, using the category of fashion product as the most demand category by consumers. Samples used are students in the field of accounting at universities. The result of this research are there is negative influence of perception of product risk to customer satisfaction and re-purchased intention. The perveived cost risk has no negative effect on satisfaction and re-purchased intention. Perception of individual risk do not have a negative effect on customer satisfaction and re-purchased intention.
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Sari, Nia Yusnia, and Sri Hermawati. "THE EFFECT OF SHOPPING LIFESTYLE, HEDONIC SHOPPING MOTIVATION, AND SALES PROMOTION ON IMPULSE BUYING BEHAVIOR IN E-COMMERCE (CASE STUDY OF BERRYBENKA CONSUMER)." Jurnal Ilmiah Ekonomi Bisnis 25, no. 1 (2020): 45–54. http://dx.doi.org/10.35760/eb.2020.v25i1.2343.

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Increasing internet users and the growing of e-commerce in Indonesia impact on consumer behaviour in terms of shopping. One of the models of shopping channels that are currently being the world's trend is replacing conventional shopping systems that require shoppers to come to shopping with a shopping system online. This research aims to determine whether there is a influence on shopping lifestyle, hedonic shopping motivation and sales promotion of impulse buying in Berrybenka consumer. The samples on this research are consumers who have ever shopped at Berrybenka e-commerce through websites or applications. The sampling method used in this study is non probability sampling using the purposive sampling technique. The data analysis used is a descriptive analysis and confirmatory factor analysis (CFA). The hypothesis test results show that shopping lifestyle variable affects impulse buying behavior, while hedonic shopping motivation and sales promotion have no effect on the impulse buying behavior.
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Dissertations / Theses on the topic "Consumer shopping behaviour"

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Hasslinger, Anders, Selma Hodzic, and Claudio Opazo. "Consumer Behaviour in Online Shopping." Thesis, Kristianstad University College, School of Health and Society, 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:hkr:diva-4715.

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The Internet has developed into a new distribution channel and online

transactions are rapidly increasing. This has created a need to understand how

the consumer perceives online purchases.

The purpose of this dissertation was to examine if there are any particular

factors that influence the online consumer. Primary data was collected through

a survey that was conducted on students at the University of Kristianstad.

Price, Trust and Convenience were identified as important factors. Price was

considered to be the most important factor for a majority of the students.

Furthermore, three segments were identified, High Spenders, Price Easers and

Bargain Seekers. Through these segments we found a variation of the different

factors importance and established implications for online book stores.

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Sehib, Khairia A. H. "Consumer food shopping behaviour in Libya." Thesis, University of Newcastle upon Tyne, 2013. http://hdl.handle.net/10443/2289.

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This thesis explores consumer food shopping behaviour in an emerging economy, taking the Libyan case as an example. As in many other emerging economies, Libya’s retail environment has been dominated for generations by traditional markets and small independent stores but has recently witnessed the spread of ‘modern’ formats such as supermarkets. The study draws on both qualitative and quantitative research. The qualitative research provided evidence of a complex picture, highlighting significant variations, from family to family and geographically, in the social acceptability of females shopping at traditional markets and other retail formats. In Libya, food shopping has traditionally been a task for male household members, with traditional markets regarded as inappropriate spaces for females. However the safer, cleaner, and less crowded environment offered by large supermarkets contributed to some women feeling more comfortable shopping for food and henceforth being able to shop as independent consumers. Traditional culture, rather than constraining the spread of supermarkets, may act as a facilitator of the growing popularity of supermarkets in Libya. The main quantitative research instrument was a self-administered questionnaire of Libyan food shoppers in Benghazi city. 371 completed questionnaires were obtained. Factor analysis revealed 12 factors that underlie the reasons consumers go shopping for food. The application of cluster analysis to the dimensions factor scores revealed six segments of food shoppers. The characteristics of each cluster were described by average factor scores on the dimensions of shopping motivations, demographic characteristics, and behavioural variables. The most important retail outlet attributes in the choice of where to buy food were, in descending order, food safety, quality of products, quality of service, speed of service, and variety of products. The findings also indicated that on all items supermarkets performed the best; except for freshness of products and in-store credit (traditional markets were perceived as superior on freshness of products and independent stores for in-store credit). Only for one attribute (car parking) were differences in the mean scores between supermarkets, traditional markets and independent stores not statistically significant. ii Econometric modelling considered the possible relationships between shopping behaviour and the demographic and socioeconomic characteristics of the respondents. This confirmed a major finding of the qualitative research - that females were significantly less likely than males to visit traditional markets and spent proportionally more in supermarkets. Supermarket visitors were more concerned with social acceptability whereas, patrons of traditional markets placed greater emphasis on freshness. Heavy users of independent stores placed greater emphasis on in-store credit.
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Blomqvist, Anna, Louise Nyman, and Frida Lennartsson. "Consumer Attitudes Towards Online Grocery Shopping : A Research Conducted on Swedish Consumers." Thesis, Högskolan i Jönköping, Internationella Handelshögskolan, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-26652.

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Purpose: The aim of this research is to investigate if positive attitudes influence the intentions to purchase groceries online. In order fulfil the purpose and test the relationship between attitudes and intentions, the Theory of Planned Behaviour is used as the underlying theoretical model. Background: The e-commerce market in Sweden is regarded as one of the most developed e-commerce markets in Europe, however the grocery market is still striving for an online breakthrough. One of the largest obstacles for the online grocery market is the lack of consumer adoption. Previous research has emphasized the importance of understanding consumer attitudes and its influence on the consumers’ intention to adopt an e-commerce behaviour. Existing theories recognize a gap within positive attitudes’ and their influence on the intentions to adopt e-commerce. Method: An explanatory strategy and a deductive approach were applied in order to test the Theory of Planned Behaviour. Three hypotheses were developed based on the model. The empirical study was based on a quantitative approach and the data collection was made possible through an online survey targeted towards adults in Sweden. Furthermore the analysis of the data was done in SPSS through factor analysis, correlation matrix, descriptive variables and multi linear regression analysis, this provided answers for the hypotheses with a 95% confidence interval. Findings and conclusion: The analysed empirical findings presented overall positive attitudes, as well as a strong correlation between positive attitudes and intentions within online grocery shopping. This answers the research question and fulfils the purpose of examining the influence that positive attitudes have on intentions within the field of online grocery shopping. This research successfully tests the Theory of Planned Behaviour and suggestions for further research is to examine the underlying factors in a qualitative study.
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Al-Otaibi, O. S. "Shopping centre development and consumer behaviour in Kuwait." Thesis, University of Exeter, 1988. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.234014.

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Uncles, M. D. "Models of consumer shopping behaviour in urban areas." Thesis, University of Bristol, 1985. http://hdl.handle.net/1983/653c145a-2ac7-49a9-bd65-3bd88de90217.

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Hewer, Paul A. "The sociology of consumer behaviour and men." Thesis, University of York, 1995. http://etheses.whiterose.ac.uk/10834/.

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Hogg, Margaret. "Conceptualizing and investigating patterns of consumer behaviour towards in-home shopping." Thesis, University of Manchester, 1995. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.560588.

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This research examines intermediate patterns of joint consumption whereby constellations, anti constellations and configurations are seen as representing patterns of consumption which lie between the traditional micro (product-centred) and macro (societal-centred) studies of consumption. A series of models are developed: of the relationship between individuals and consumption from a social psychological perspective of the formation of patterns of joint consumption and of the three forces which influence patterns of consumption: the symbolic-functional force (located in the product) the physiological-esteem-self-actualization force (located in individual needs) and the expressive-instrumental force (located in activities or behaviour). A two stage empirical study explores the content, structure and context of consumption patterns amongst mail order shoppers in the U.K. The quantitative stage involved the application of correspondence analysis to data extracted from the BMRBffGI database and the qualitative phase was a series of in-depth interviews with mail order industry marketing personnel. The findings confirmed the existence of three identifiable groups amongst mail order shoppers, with different intermediate patterns of joint consumption representing different sets of responses to the three forces which influence consumption and which had been modelled above. The research extends work on the grammar of consumption by developing a set of rules of combination for analyzing the structure and levels of joint consumption: constellations, anti constellations and configurations, which could be associated with the groups of mail order shoppers. The study concludes that products cohere around social roles and that interdependence exists at two levels, firstly, amongst the forces which influence consumption, and secondly, between consumption and the societal-cultural context. It was seen that functional and symbolic complementarities could be found in the intermediate patterns of joint consumption and that different combinatorial rules could be applied to the different levels of consumption patterns elicited for the various groups.
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Hibbert, Sally A. "Mood and motivation in shopping behaviour." Thesis, University of Stirling, 1998. http://hdl.handle.net/1893/2267.

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This thesis is concerned with the motivation of shopping behaviour. The main aim of the research is to examine internal factors that influence a person's motivation, with specific focus on how consumers' shopping goals and mood states prior to a retail encounter affect their in-store behaviour and the outcomes of the activity in terms of goal attainment and evaluations of the retail outlet. The conceptual basis for the research is provided by theories of goal-directed behaviour, which assume that people are purposive in their behaviour and that there is a synergistic relationship between cognition and motivation (Ratneshwar, 1995; Pervin, 1989). Two complementary perspectives on the motivational role of mood are linked into this conceptualisation: one that emphasises the role of associative cognitive networks and proposes that mood serves to regulate goal-directed behaviour by altering goal-relevant thought and perception (Gardner, 1985; Isen, 1984); the other that postulates that mood is a biopsychological phenomenon that registers the availability of personal resources given near-term demands and alters goal-relevant thought, perception, and motivation in accordance with this (Morris, forthcoming; Batson et al., 1992; Thayer, 1989). In order to examine the motivation of shopping behaviour, an investigation was carried out amongst visitors to craft fairs in Scotland. The research adopted a quantitative approach. The data collection was driven by five main research hypotheses and involved asking consumers to complete two parts of a questionnaire: the first part was filled in upon their arrival at the craft fair and the second part was completed just before their departure. In this way, data on the progression of goal-directed behaviour over the course of a shopping episode was captured. The main findings of the research were that: a) individuals' mood states prior to the retail encounter influenced consumers' levels of commitment to shopping goals, although the importance of mood state varied depending on the type of shopping goal in question; b) types of behaviour exhibited in the course of shopping were influenced by the types of goals that consumers identified to be important to them upon arriving at the craft fair and there was some evidence that individuals' mood states moderated the effects of their goals on their in-store behaviour; c) attainment of shopping goals was dependent on whether the relevant goals were specified as important prior to the retail encounter and in-store behaviour. Mixed evidence was obtained on the role of mood as a factor that moderates the effects of commitment to goals on attainment of goals. d) attainment of shopping goals was partly responsible for the change in a person's mood state between entering and leaving the craft fair; e) retail outcomes in terms of consumers' enjoyment of the retail encounter, their preference for and intentions to patronise the retail outlet in the future were influenced by consumers' evaluations of the extent to which they had attained their shopping goals and their mood state following the shopping episode. One of the main implications of the research is that a view of consumers as purposive in their shopping activities makes a useful contribution to the understanding of shopping behaviour and how repeat patronage can be encouraged. As far as retailers are concerned, there is a need to understand what goals consumers have in mind when they visit a store and how to facilitate behaviour directed towards the attainment of those goals in order that consumers evaluate the shopping activity as successful and leave with favourable impressions of the store. In addition, attempts to locate in an environment that helps to boost the resources that contribute to mood, rather than draining them, and to smooth the way for goal-directed shopping activities may also increase repeat patronage and ultimately customer loyalty to retailers.
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RIZWAN, RAFIQUE MUHAMMAD, and SAEED ARIAN MUHAMMAD USMAN. "Testing shopping experience and behavior for distant shopping by focus on communication between web shops and consumer." Thesis, Högskolan i Borås, Institutionen Textilhögskolan, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-20121.

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Planet earth is shrinking due to the virtual world. Internet applications all over the world have now made it necessary for the people to make internet a part of daily life. This advent is leaving its impression on all industries and especially the clothing industry. E-commerce is a business application of internet all over the world. The companies which are operating in apparel business are developing their web shops. In order to create loyal customers and meeting the consumer demand it is important to do necessary communication of the products with the consumers. Otherwise the products might be a surprise at the time of delivery to the consumers. Every consumer has his/ her own way of evaluating a product. So it is important for a web shop to address to every kind of consumer in order to meet the consumer demand and create more customers. The virtual world has its own complications and deviation from the usual world. So the thesis is focused on testing of shopping experience for an online purchase and to do the analysis of the communication between the web shop and the consumer. The studies are done on the basis of evaluation of feedback collection from consumers and information search of the various products online. The focus was more on the customers who do careful information search before doing a purchase and also some random customers who purchase a product without deep evaluation of the products. Traditional consumer behavior and the consumer behavior for online shopping were compared analytically and the results have been discussed in the end. Need for improvement in existing systems is the base for this thesis. Studies showed that the e-commerce systems are still unable to understand the new customer segment for online shopping and there is a great need of improvement in this area to get more customers. The results from this study are significant for the web shops which are operating the Scandinavian countries.
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Omar, Ogenyi Ejye. "Grocery shopping behaviour and retailers' own-label food brands." Thesis, Manchester Metropolitan University, 1992. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.306303.

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Books on the topic "Consumer shopping behaviour"

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Gavaghan, Jacqueline. Consumer shopping behaviour for domestic appliances. Dublin: University College Dublin, 1994.

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Stephen, Brown. Sex n' shopping. Stirling: Universityof Stirling, 1995.

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Hogg, Margaret Kathleen. Conceptualizing and investigating patterns of consumer behaviour towards in-home shopping. Manchester: University of Manchester, 1995.

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Mollá, Alejandro. Shopping centres in Spain: Some conceptual delimitations and an explanatory study of their customers' behaviour. Edinburgh: University of Edinburgh Management School, 1997.

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Stephen, Brown. Sex 'n' shopping: A "novel" approach to consumer research. London: Academic Press, 1995.

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Meuller, Rene Dentiste. Shopping behaviour and consumer perspectives on food retailing: An East European study. Leicester: De Montfort University, Leicester Business School, 1994.

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Parker, A. J. The Dublin city centre shopper. Dublin: The Centre for Retail Studies University College Dublin, 1991.

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Buliung, Ron. Places to grow and places to shop: Power retail, consumer travel behaviour, and urban growth management in the Greater Toronto Area. Toronto: Neptis foundation, 2009.

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Buliung, Ron. Places to grow and places to shop: Power retail, consumer travel behaviour, and urban growth management in the Greater Toronto Area. Toronto: Neptis foundation, 2009.

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Buliung, Ron. Places to grow and places to shop: Power retail, consumer travel behaviour, and urban growth management in the Greater Toronto Area. Toronto: Neptis foundation, 2009.

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Book chapters on the topic "Consumer shopping behaviour"

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Lowrey, Tina M., Cele Otnes, and L. J. Shrum. "Consumer Ambivalence: Perspectives Gained from Shopping with Consumers." In New Developments and Approaches in Consumer Behaviour Research, 307–20. London: Palgrave Macmillan UK, 1998. http://dx.doi.org/10.1007/978-1-349-14892-9_18.

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Suki, Norazah Mohd, and Norbayah Mohd Suki. "Examining Factors Correlated with Consumer Online Shopping Behaviour." In Contributions to Economics, 133–41. Berlin, Heidelberg: Springer Berlin Heidelberg, 2013. http://dx.doi.org/10.1007/978-3-642-41585-2_12.

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Alaoui, Adnane, and Donata Vianelli. "Does Culture Affect Consumer Behaviour, When Shopping On-Line?" In Advances in National Brand and Private Label Marketing, 105–13. Cham: Springer International Publishing, 2018. http://dx.doi.org/10.1007/978-3-319-92084-9_12.

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Gupta, Amar Nath, and Pradnya Chitrao. "Effectiveness of Online Shopping Advantages of Healthy Food Products on Consumer Buying Behaviour." In Information and Communication Technology for Competitive Strategies (ICTCS 2020), 89–99. Singapore: Springer Singapore, 2021. http://dx.doi.org/10.1007/978-981-16-0739-4_9.

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Sharma, Radhika, Vandana Ahuja, and Shirin Alavi. "Developing a Research Instrument to Study the Impact of Consumer Brand Perception, Consumer Brand Relationship and Consumer Buying Behaviour on Online Apparel Shopping." In Digital and Social Media Marketing, 67–81. Cham: Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-030-24374-6_5.

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Baker, Robert G. V. "What Underpins the Gravity Coefficient in Space-Time Modelling Aggregate Consumer Trip Behaviour to Shopping Centres?" In Advances in Spatial Science, 279–302. Berlin, Heidelberg: Springer Berlin Heidelberg, 2000. http://dx.doi.org/10.1007/978-3-642-59787-9_14.

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Trembošová, Miroslava, Alena Dubcová, Ľudmila Nagyová, and Dagmar Cagáňová. "The Specifics of the Retail Network and Consumer Shopping Behaviour in Selected Regional Towns of West Slovakia." In Advances in Industrial Internet of Things, Engineering and Management, 39–74. Cham: Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-69705-1_3.

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Ruiz Mafe, Carla, and Silvia Sanz Blas. "Consumer Shopping Behavior Online." In Global Consumer Behavior, 147–74. Newport Beach, CA USA: John Wiley & Sons, Inc., 2013. http://dx.doi.org/10.1002/9781118614877.ch8.

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Scarpi, Daniele. "A Literature Review of Hedonic and Utilitarian Shopping Orientation." In Hedonism, Utilitarianism, and Consumer Behavior, 7–40. Cham: Springer International Publishing, 2020. http://dx.doi.org/10.1007/978-3-030-43876-0_2.

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Bodapati, Anand V., and Aimee Drolet. "Effects of Age on Shopping Behavior for Consumer Packaged Goods." In The Aging Consumer, 124–40. 2nd edition. | New York: Routledge, 2020. | Revised edition of The aging consumer, c2010.: Routledge, 2020. http://dx.doi.org/10.4324/9780429343780-8.

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Conference papers on the topic "Consumer shopping behaviour"

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Trembošová, Miroslava, Alena Dubcová, and Hilda Kramáreková. "Consumer shopping behaviour in the Nitra city." In International Scientific Days 2016 :: The Agri-Food Value Chain: Challenges for Natural Resources Management and Society. Slovak University of Agriculture in Nitra, Slovakia, 2016. http://dx.doi.org/10.15414/isd2016.s10.09.

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Vernerová, Dominika. "Impact of The Pandemic COVID-19 on Consumer Shopping Behaviour in Slovakia." In 21st International Joint Conference Central and Eastern Europe in the Changing Business Environment : Proceedings. University of Economics in Bratislava, Vydavateľstvo EKONÓM, 2021. http://dx.doi.org/10.18267/pr.2021.krn.4816.21.

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SULAIMAN, J. "A Study On Consumer Satisfaction Towards Online Shopping With Special Reference To Chennai City." In Third International Conference on Advances In Economics, Social Science and Human Behaviour Study - ESSHBS 2015. Institute of Research Engineers and Doctors, 2015. http://dx.doi.org/10.15224/978-1-63248-085-9-53.

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Makkonen, Markus, Lauri Frank, and Tiina Kemppainen. "The Effects of Consumer Demographics and Payment Method Preference on Product Return Frequency and Reasons in Online ShoppingEffects of Consumer Demographics and Payment Method Preference on Product Return Frequency and Reasons in Online Shopping." In Digital Support from Crisis to Progressive Change. University of Maribor Press, 2021. http://dx.doi.org/10.18690/978-961-286-485-9.40.

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In online shopping, product returns are very common. In order to reduce them, one must first understand who are making them and why are they being made. In this study, we aim to address these questions by examining product return behaviour from a consumer-centric rather than the more traditional product-centric, retailer-centric, and order-centric perspectives. More specifically, we focus on the effects of four demographic characteristics of consumers (i.e., gender, age, education, and income) as well as their payment method preference on their product return frequency and product return reasons. As the data, we use the responses from 560 Finnish online consumers, which were collected with an online survey and are analysed both quantitatively and qualitatively. We find gender, age, payment method preference, and average online shopping frequency to affect average product return frequency, whereas product return reasons were found to be affected by only gender and average product return frequency.
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Kusa, Alena, Tomas Fasiang, and Petra Greskova. "How is the Consumer Goods of Daily Use Shopping Behaviour Influenced by Gender." In 3d International Conference on Applied Social Science Research (ICASSR 2015). Paris, France: Atlantis Press, 2016. http://dx.doi.org/10.2991/icassr-15.2016.70.

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Urbanovská, Karolína, and Josef Kunc. "Nákupní preference mladé generace a on-line nakupování." In XXIII. mezinárodní kolokvium o regionálních vědách / 23rd International Colloquium on Regional Sciences. Brno: Masaryk University Press, 2020. http://dx.doi.org/10.5817/cz.muni.p210-9610-2020-36.

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The young generation born in the mid-1990s and later is referred to as Generation Z. As the only post-war generation, they grew entirely on the World Wide Web and has been increasingly associated with the rapid increase in daily use of technology on a daily basis. Mainly the Internet and smart mobile phones have become an indispensable part of their lives and are often used in consumer preferences and during shopping. The paper focuses on the analysis and evaluation of selected results of Generation Z research in the Czech Republic in relation to shopping behaviour and on-line shopping. In terms of methodology, the research is based on an extensive quantitative questionnaire survey among members of a given generation in the Czech Republic. The results show that Generation Z a bit surprisingly prefers shopping in a brick-and-mortar store compared to online shopping. On the other hand, Czech young population not surprisingly spends the largest expenditures on food, entertainment, clothing and footwear, housing and travel, and this product mix is also reflected in the frequency of visits. This finding may be important for retailers and managers because, despite the ever-increasing implementation of smart technologies and an online lifestyle across all generations, brick-and-mortar businesses are still competitive to face this trend.
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Hou, Jiang-Liang, and Ting-Gin Chen. "An RFID-Based Shopping Service System for Retailers." In ASME 2009 International Manufacturing Science and Engineering Conference. ASMEDC, 2009. http://dx.doi.org/10.1115/msec2009-84305.

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With the rapid development of global economy and great improvement on life quality of consumers, the consumer shopping behaviors have been changed significantly. Modern retailers have put intensive effort on merchandise arrangement in order to satisfy the consumer demands on merchandise shopping. However, most retailers do not provide satisfactory shopping services to customers. For instance, without a customized shopping recommendation for each individual customer, consumers have to spend a lot of time for merchandise selection. Furthermore, most large-spaced retailers merely utilize signs in front the aisles of specific merchandise areas to direct consumers, which cannot provide an accurate guidance for merchandise search. Therefore, regarding the shopping services of a modern retailer, this research develops a customized merchandise recommendation algorithm (CMRA) and a shopping route determination and guidance algorithm (SRDGA). Based on the proposed algorithms, a Shopping Service System (3S-System) is established by integrating the RFID technology. Considering the consumer demands, consumer shopping preferences and market promotion plans, this research proposes an integrated, heuristic methodology to provide a customized shopping list, route recommendation and real-time direction guidance for consumer shopping. Moreover, based on the proposed methodology, a Shopping Service System (3S-System) is established, and a simulated market is created in order to verify the feasibility of the proposed model. The verification results show that the system can offer customers appropriate shopping route recommendation in a short time and could achieve real-time guidance. As a whole, this research provides a methodology and system to provide effective shopping services for consumers and as a result the shopping service quality of modern retailers can be enhanced and the sales volume of merchandises can be increased.
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"Personality and Online Shopping Outcomes: A Study of Young Adult Chinese Consumers [Abstract]." In InSITE 2018: Informing Science + IT Education Conferences: La Verne California. Informing Science Institute, 2018. http://dx.doi.org/10.28945/4050.

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Aim/Purpose: This study focuses on the role of personality in online shopping through analyzing its relationship with customer reported shopping outcomes and their satisfaction. Background: Customer satisfaction and outcomes in online shopping have been well-documented. From different perspectives, past research has analysed factors related to customer satisfaction, and to outcomes to a lesser extent. Personality has also been found to be a factor relevant to the intention of online shopping. However, research has seldom investigated the role of personality in customer reported outcomes and their satisfaction with online shopping. Methodology: Quantitative data were obtained through an online questionnaire survey. The survey included questions about respondents’ satisfaction with their general online shopping experience. It also asked respondents to report the perceived outcomes of online shopping in terms of enjoyment, quality, savings, etc. Shoppers reported their personality using questions around Big Five Personality Traits. 384 Chinese living in China completely responded to the survey and were included in this study. Contribution: A research model is established that includes the respondents’ five personality traits, online shopping satisfaction, and outcomes of online shopping. Findings: Structural equation modelling analysis of the model shows that personality has direct relationship with customer satisfaction and their reported outcomes of online shopping, which in term influence shoppers’ future intention to shop online. Specifically, personality of agreement, extraversity, and neurotics are significantly related to online shopping outcomes, while only extraversity is significantly related to their satisfaction. Recommendations for Practitioners: For practitioners who work in online shopping, this study may help them understand how customers satisfaction is predetermined by their personality traits. Recommendation for Researchers: Researchers may find ways to help individuals understand and control consumers' personal behavior in online shopping. Impact on Society: This study may bring awareness of the importance of understanding personality traits for business and consumers in online shopping. Future Research: Future research may find ways to have influence on both business through their online consumer interface and on consumers through their behavior control.
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Eissa, Eiman Abdel Maksoud. "Consumer Behavior in Grocery Shopping: Qatari Community during the GCC Blockade." In Qatar University Annual Research Forum & Exhibition. Qatar University Press, 2020. http://dx.doi.org/10.29117/quarfe.2020.0266.

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While Qatar had the highest GDP in the world in 2016, it faced the dilemma of a blockade in June 2017. This had a direct effect on the Qatari community who united and showed clear signs of patriotism. Consumers turned from the blockade countries’ food products to products that were local or those that came from supporting countries. This blockade was seen as an economic opportunity for local brands as well as many international brands since 40% of the food that was previously available came from blockading countries (IISS, 2017). With this, many new brands entered the market and soon prospered. This research aims to compare the changes in the grocery shopping consumer behavior of the Qatari community at the start of the blockade and more than two years later. An Arabic language online survey is conducted on a non-probability-snowball sample of 194 respondents in 2017 and is repeated on a sample of 189 respondents in 2020. Results show that the subjective norm the Qatari community’s consumers have towards grocery products continues to be associated with the political positions of the countries of production. They also show that the most successful marketing technique used by grocery brands is “patriotism.” Moreover, they show that the Qatari community has become more focused on learning the properties and competitive advantages of the products. Conclusions show that the Qatari community has remained consistent with giving priority to buying groceries that support the country and its allies throughout the blockade. They also show that the consumers have become more aware in comparing available products and making educated buying decisions. Further research should be conducted to examine the changes in attitude and consumer behavior after the blockade is lifted.
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NASTASE, Carmen, Monica Suzana BIJA, and Sanda GRIGORIE. "Consumer Behavior during On-line Shopping." In The 14th Economic International Conference: Strategies and Development Policies of Territories: International, Country, Region, City, Location Challenges, May 10-11, 2018, Stefan cel Mare University of Suceava, Romania. LUMEN Publishing House, 2018. http://dx.doi.org/10.18662/lumproc.62.

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Reports on the topic "Consumer shopping behaviour"

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Markova, Ivana, and Naska Bayanduuren. Conscious Consumption: Consumer Attitudes and Behaviors toward Second-hand Shopping Conscious Consumption: Consumer Attitudes and Behaviors toward Second-hand Shopping. Ames: Iowa State University, Digital Repository, 2017. http://dx.doi.org/10.31274/itaa_proceedings-180814-1767.

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Kinley, Tammy R., Bharath M. Josiam, and Kirti Dutta. The Indian Consumer Experience: Shopping Behavior and the Involvement Construct. Ames: Iowa State University, Digital Repository, 2014. http://dx.doi.org/10.31274/itaa_proceedings-180814-935.

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Kang, Jiyun, Pauline Sullivan, and Ann DuPont. Filling the Attitude-Behavior Gap in Sustainable Consumption: The Role of Consumer Involvement and Shopping Enjoyment. Ames: Iowa State University, Digital Repository, 2013. http://dx.doi.org/10.31274/itaa_proceedings-180814-501.

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Davis, Lizhu, and Tun-Min (Catherine) Jai. Religiosity and Store Choice Criteria: Exploring Christian Consumers’ Apparel Shopping Behavior in the United States. Ames: Iowa State University, Digital Repository, 2014. http://dx.doi.org/10.31274/itaa_proceedings-180814-926.

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Yu, Ui-Jeen, and Eun-Joo Cho. Impact of Consumers' Risk Perceptions to Product Performance on Channel Usage Behavior in Relation to Online Apparel Shopping. Ames: Iowa State University, Digital Repository, November 2015. http://dx.doi.org/10.31274/itaa_proceedings-180814-55.

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Nam, Changhyun, and Manchiraju Srikant. Website Design Elements and Online Shopping Behavior of Korean Consumers: An Exploration Based on the S-O-R Paradigm. Ames: Iowa State University, Digital Repository, 2017. http://dx.doi.org/10.31274/itaa_proceedings-180814-1805.

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