Journal articles on the topic 'Consumer Concerns'
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Rumaningsih, Mrihrahayu, Abdullah Zailani, Suyamto, and Kurniawati Darmaningrum. "Analysing consumer behavioural intention on sustainable organic food products." International Journal of Research in Business and Social Science (2147- 4478) 11, no. 9 (December 25, 2022): 404–15. http://dx.doi.org/10.20525/ijrbs.v11i9.2247.
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Population growth and improved global incomes have driven a significant increase in the production and consumption of food. Food consumption is known to have significant impacts on public health, individualities, and the environment and most importantly, food consumption is linked to environmental challenges like heightened pollution, scarcity of water, and CO2 emissions always been faced with grave environmental concerns and a massive surge in food intake assumes great significance. Consumers have a responsibility to protect the environment by choosing environmentally friendly products similar to organic food. This study modifies the TPB to model the consumer behavioural intention for organic food, using environmental concern, perceived value, and consumer familiarity as determinants. In the following, we explain how these well-established concepts are related to the three original constructs of the Theory of Planned Behaviour. The results of this study show that environmental concern, consumer perceived value of the product, and consumer familiarity (direct experience) with the product have a positive and significant effect on consumer behavioural intention for sustainable organic foods. In particular, this study finds that consumer environmental concern is the strongest predictor of purchase intention. This suggests that, in a sustainable organic food context, high levels of consumers' environmental concern increased their intention to purchase organic foods. Therefore, if a consumer is more concerned about environmental issues, the consumer will show a stronger intention to purchase sustainable organic food compared to consumers with lower environmental concerns.
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Rae, Malcolm. "Consumer concerns." Nursing Standard 4, no. 44 (July 25, 1990): 47. http://dx.doi.org/10.7748/ns.4.44.47.s55.
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Saeed, Ayesha, Komal Hassan, and Shama Sadaf. "CONSUMER CLOTHING DISPOSAL BEHAVIOR: CHARACTERISTICS AND ENVIRONMENTAL CONCERNS." Pakistan Journal of Social Research 04, no. 04 (December 31, 2022): 179–89. http://dx.doi.org/10.52567/pjsr.v4i04.801.
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This study aims to explore the consumer clothing disposal behavior (CCDB) such as resell, reuse, donate and discard of used clothing in terms of consumer concern for environment (CCE), consumer attitude (CA), information unavailability (IU), consumer motivation (CM) and Apparel disposal subjective norms (ADSN). A cross-sectional survey research design was conducted to evaluate the consumer clothing disposal behavior. The participants included 275 female consumers between the age of 19-55 years, who were purposively selected through non-probability purposive sampling procedure. Indigenously constructed questionnaire at five-point Likert scale were used to collect the data. Correlation and linear regression were used for analysis. Findings revealed that consumers showed positive attitude towards disposing old garments and they have positive approach towards environmental concerns, CM and ADSN play an important role towards disposing garments. This study is important to fast fashion retailers, marketers, environmental campaigners, charitable organizations and public policy makers. Keywords: Clothing, Consumer, Disposal behavior, Environmental concern, Motivation, Consumer Attitude
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Phelps, Joseph, Glen Nowak, and Elizabeth Ferrell. "Privacy Concerns and Consumer Willingness to Provide Personal Information." Journal of Public Policy & Marketing 19, no. 1 (April 2000): 27–41. http://dx.doi.org/10.1509/jppm.19.1.27.16941.
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The authors examine potential relationships among categories of personal information, beliefs about direct marketing, situational characteristics, specific privacy concerns, and consumers’ direct marketing shopping habits. Furthermore, the authors offer an assessment of the trade-offs consumers are willing to make when they exchange personal information for shopping benefits. The findings indicate that public policy and self-regulatory efforts to alleviate consumer privacy concerns should provide consumers with more control over the initial gathering and subsequent dissemination of personal information. Such efforts must also consider the type of information sought, because consumer concern and willingness to provide marketers with personal data vary dramatically by information type.
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Johnson, Anne E., Barbara Beacham, Cecilia Moretti, and John Wishart. "Concerns about being a a Health Consumer Representative: Results of a South Australian Study on Consumer Perspectives." Australian Journal of Primary Health 12, no. 3 (2006): 94. http://dx.doi.org/10.1071/py06051.
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Community and consumer participation is strongly advocated as a way to help shape health systems and health services to become more inclusive, accountable, responsive to community and consumer needs, and to improve health outcomes. Involving consumer representatives on committees is one partnership-style method of bringing a consumer perspective into health system and health services decision-making processes. Many consumer organisations are invited to provide consumer representatives to be members of committees. A study was conducted to identify the concerns of health consumers when they are required to take on the role of being a consumer representative on committees. Focus group interviews were conducted using a series of scenarios and questions as a discussion guide. Forty-eight participants were involved in eight focus group interviews in metropolitan and regional South Australia. General concerns covering seven key areas emerged, as well as more specific concerns relating to particular roles representatives may be required to undertake. This study highlighted particular areas of concern for consumer representatives that can be utilised in developing supports to increase consumers' effectiveness, capacity and confidence to fulfil the representative role. It also highlighted that the capacity building process for consumer participation needs to be a joint partnership between the health sector and consumer organisations, rather than be seen as solely the responsibility of individual consumer representatives.
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Ulva Arsyistawa and Arif Hartono. "The effect of eco-label and perceived consumer effectiveness toward green purchase." International Journal of Research in Business and Social Science (2147- 4478) 11, no. 9 (December 25, 2022): 57–66. http://dx.doi.org/10.20525/ijrbs.v11i9.2223.
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Although many studies on green marketing were conducted, factors influencing consumers toward their green purchases, for instance, perceived consumer effectiveness, still need to be explored. This study investigates factors such as eco-labels, product attributes, perceived consumer effectiveness, and environmental concern about green product purchases. The study surveyed 200 Indonesian students who purchased and used The Body Shop products. Overall, all the proposed hypotheses are supported. Specifically, eco-labels positively affect both product attributes and perceived consumer effectiveness. While both products attributes and perceived consumer effectiveness positively influence environmental concerns. The last hypothesis related to environmental concerns and green purchases also shows a positive relationship. Lastly, a green marketing strategy is discussed and proposed as the study's implication.
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Shah, Pritee. "Detergents and Consumer Concerns." Indian Journal of Public Administration 35, no. 3 (July 1989): 639–48. http://dx.doi.org/10.1177/0019556119890330.
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Gregory, N. G. "Consumer Concerns about Food." Outlook on Agriculture 29, no. 4 (December 2000): 251–57. http://dx.doi.org/10.5367/000000000101293310.
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Kidd, May. "Food safety – consumer concerns." Nutrition & Food Science 30, no. 2 (April 2000): 53–56. http://dx.doi.org/10.1108/00346650010314250.
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Dee, S., and L. Harris. "Responding to consumer concerns." Food Control 6, no. 5 (January 1995): 277–82. http://dx.doi.org/10.1016/0956-7135(95)00029-q.
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ARORA, RITU. "A Study Of Changing Behaviours Of Consumer Regarding Green Marketing." Think India 22, no. 2 (June 21, 2019): 154–65. http://dx.doi.org/10.26643/think-india.v22i2.8363.
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Environmental problems are still the main concern for the entire world and human beings. Air pollution, greenhouse effects and ecological unbalances, are the main environmental problems that have occurred till now along with the activities of human being. As environmental concerns have increased, majority of customers prefer to buy greener products. The influence of the green consumer will grow as environmental awareness among consumers spreads and improvements are made to the environmental information available through eco-labeling schemes, consumer groups and consumer guides (Peattie, 1995). Environmental and economic concerns are changing the marketplace, customers needs are evolving and brand loyalty is being redefined. Companies that integrate green strategies into their product development, operational processes and marketing activities are finding new opportunities for competitive advantage. Green has become a mainstream issue driving millions of consumers to find out how they can live a more eco-friendly existence. This paper focuses on the changing consumer behavior towards the usage of green products.
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ARORA, RITU. "A Study Of Changing Behaviours Of Consumer Regarding Green Marketing." Think India 22, no. 3 (June 20, 2019): 154–65. http://dx.doi.org/10.26643/think-india.v22i3.8361.
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Environmental problems are still the main concern for the entire world and human beings. Air pollution, greenhouse effects and ecological unbalances, are the main environmental problems that have occurred till now along with the activities of human being. As environmental concerns have increased, majority of customers prefer to buy greener products. The influence of the green consumer will grow as environmental awareness among consumers spreads and improvements are made to the environmental information available through eco-labeling schemes, consumer groups and consumer guides (Peattie, 1995). Environmental and economic concerns are changing the marketplace, customers needs are evolving and brand loyalty is being redefined. Companies that integrate green strategies into their product development, operational processes and marketing activities are finding new opportunities for competitive advantage. Green has become a mainstream issue driving millions of consumers to find out how they can live a more eco-friendly existence. This paper focuses on the changing consumer behavior towards the usage of green products.
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Byrne, Patrick J., Conrado M. Gempesaw, and Ulrich C. Toensmeyer. "An Evaluation of Consumer Pesticide Residue Concerns and Risk Information Sources." Journal of Agricultural and Applied Economics 23, no. 2 (December 1991): 167–74. http://dx.doi.org/10.1017/s0081305200018288.
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AbstractMarginal probability effects of demographic variables on consumer concerns about pesticide residues were assessed as well as the likelihood of consumer beliefs given different channels of information on produce safety and risks. This was done using maximum likelihood estimation (MLE) of ordered logit models. The empirical results showed that pesticide residue concern levels appeared to be lower for more highly educated and high income households. Safety information from the academic community was found to have the highest likelihood of acceptance by consumers.
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BRUHN, CHRISTINE M. "Consumer Attitudes and Market Response to Irradiated Food." Journal of Food Protection 58, no. 2 (February 1, 1995): 175–81. http://dx.doi.org/10.4315/0362-028x-58.2.175.
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Results of consumer attitude and markets studies worldwide indicate consumers will accept irradiated food. Major studies in the United States indicate the number of consumers concerned about the safety of irradiated food has decreased in the last 10 years and continues to be less than the number of those concerned about pesticide residues, microbiological contamination, and other food-related concerns. The number of people reporting no concerns about irradiated food is among the lowest for food issues, comparable to that of people with no concern about food additives and preservatives. Numerous studies have demonstrated that acceptance increases when consumers are provided with information about specific advantages of the irradiation process. Consumers view irradiated meat and poultry products positively, with half or more interested in purchase. Concern about irradiation centers around safety, nutritional quality, potential harm to employees, and potential danger from living near an irradiation facility. Women, people with lower incomes, and those with less formal education are more likely to express concern. Marketing of irradiated food in the United States, although limited, has been successful. Irradiated foods marketed in numerous countries were judged superior by consumers and sold well. These studies indicate that the market potential for irradiated food is strong. Consumers should receive information about irradiation advantages and environmental and worker safeguards.
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Tosun, Petek, and Merve Yanar Gürce. "Consumer comments about meat anti-consumption." British Food Journal 120, no. 10 (October 1, 2018): 2439–53. http://dx.doi.org/10.1108/bfj-12-2017-0685.
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Purpose Controversies about meat consumption mainly stem from health and environmental concerns, and as a result a substantial number of consumers avoid consuming meat. Meat anti-consumption is a central topic in nutrition, and a relevant issue for consumer studies. The purpose of this paper is to understand why and how consumers avoid meat consumption. Design/methodology/approach A content analysis of web forums was conducted. Findings Meat avoiders think that meat is unhealthy and expensive. Other reasons for meat anti-consumption include concerns associated with lifestyle and sustainability, but the prevalence of these factors is considerably lower than health and economic concerns. Research limitations/implications Attitudes toward all kinds of meat were evaluated in the forum data. Further studies can be conducted on separate preferences for red or white meat. Since these data were collected from web forums in Turkey, research can also be extended to other countries. Practical implications Regarding health and sustainability concerns, consumer trust in producers and consumer consciousness about the environment may be improved by social marketing. To address lifestyle concerns, marketers can provide meatless offerings in convenient servings. Originality/value This study provides a coherent four-dimensional conceptual framework about the motives for meat anti-consumption, focusing on sustainability, personal health, economic concerns and lifestyle.
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Bruhn, Christine. "Consumer Concerns: Motivating to Action." Emerging Infectious Diseases 3, no. 4 (December 1997): 511–15. http://dx.doi.org/10.3201/eid0304.970415.
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Bandara, Ruwan, Mario Fernando, and Shahriar Akter. "Managing consumer privacy concerns and defensive behaviours in the digital marketplace." European Journal of Marketing 55, no. 1 (August 14, 2020): 219–46. http://dx.doi.org/10.1108/ejm-06-2019-0515.
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Purpose The purpose of this study is to examine privacy issues in the e-commerce context from a power-responsibility equilibrium theory (PRE) perspective. Design/methodology/approach The data was collected using an online survey (n = 335) from online shopping consumers. This study used partial least squares-structural equation modeling (PLS-SEM) and fuzzy-set qualitative comparative analysis (fsQCA) techniques to empirically examine the proposed relationships. Findings A lack of corporate privacy responsibility and regulatory protection can deprive consumers of privacy empowerment and damage consumer trust to trigger privacy concerns and subsequent defensive responses. Also, the fsQCA revealed five causal configurations to explain high consumer defensive behaviours. Research limitations/implications This study identifies the importance of PRE theory in the privacy context. Consumer privacy concerns, privacy empowerment and trust are established as strong mediators between corporate/regulatory privacy protection efforts and consumer backlash. The application of fsQCA verified that consumer privacy behaviour can be better explained by different configurations of the same causal antecedents. Practical implications The findings highlight the importance of increasing trust and privacy empowerment as mechanisms to manage privacy concerns and consumer backlash through responsible organisational and regulatory privacy protections. The importance of balancing power and responsibility dynamics for maintaining a healthy information exchange environment is identified. Originality/value This study extends the PRE framework of privacy to include corporate privacy responsibility, privacy empowerment and trust. This is one of the first studies to explore both antecedents and outcomes of privacy empowerment. Also, the application of complexity theory and fsQCA to explain consumers’ defensive responses is novel to the literature.
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Lin, Wei-Ling, and Chao-Chan Wu. "The Concerns about Choice Attributes and Behavior Intentions of Consumers toward Food Safety Restaurant." International Business Research 9, no. 4 (March 5, 2016): 11. http://dx.doi.org/10.5539/ibr.v9n4p11.
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<p>Consumers have grown increasingly aware about food safety over the last decade. However, various lifestyles have been shown to influence and predict consumer behavior. The main objective of this study is to investigate different consumers’ attribute and intentions toward food safety in restaurant. This study uses a food-related lifestyle approach and cluster analysis to identify three consumer segments: the conservative, the adventurous and the health-conscious consumer. Health-conscious consumers turned out to have more positive attitudes toward healthy and natural foods than the other two segments. This consumer segment also showed the highest likeliness to pay more for restaurants with higher food-safety standards. On the other end of the spectrum, adventurous consumers primarily seek novelty. This group values convenience over health concerns. Among the above, health-conscious consumers should be the primary target groups for restaurant that advertise food safety.<strong></strong></p>
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Hendricks-Sturrup, Rachele M., and Christine Y. Lu. "Direct-to-Consumer Genetic Testing Data Privacy: Key Concerns and Recommendations Based on Consumer Perspectives." Journal of Personalized Medicine 9, no. 2 (May 9, 2019): 25. http://dx.doi.org/10.3390/jpm9020025.
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Direct-to-consumer genetic testing (DTC-GT) companies are engaging health consumers in unprecedented ways and leveraging the genetic information they collect to further engage health companies. This has produced controversy about DTC-GT consumer expectations, standards, and perceptions of privacy. In this commentary, we highlight recent events involving DTC-GT companies and controversy about privacy that followed those events and discuss recent studies that have explored DTC-GT consumer concerns about privacy. We discuss DTC-GT company standards of upholding consumer privacy and the general accessibility of DTC-GT company terms of use agreements and privacy policies that are written at reading levels above that of many consumers. We conclude that broader discussions and more research are needed to identify DTC-GT consumer concerns about and expectations of privacy. We anticipate that our recommendations will advance discussions on consumer privacy expectations and protections in an era of increasing engagement in DTC-GT.
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Schulz, Michaela, and Kristian F. Braekkan. "Social Justice Attitudes and Concerns for Labor Standards." SAGE Open 7, no. 1 (January 2017): 215824401668813. http://dx.doi.org/10.1177/2158244016688135.
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This study utilizes an adapted version of the Social Justice Scale to capture and assess the extent to which social-justice-related values and attitudes toward labor standards relate to consumer intentions and behaviors. This social cognitive model assesses, based on Ajzen’s theory of planned behavior, how “perceived behavior control” affects these behaviors either directly or indirectly through consumers’ intentions. It is hypothesized that individuals who value fairness and equity in social interactions are going to be more likely to engage with businesses that are known for ethical business practices and abstain from firms that are known to violate labor rights. The results confirm that consumers who are concerned with social justice are less likely to conduct business with enterprises that have the reputation of violating both human rights and labor rights. However, the results also reveal that consumers with low levels of “perceived behavioral control” justify their consumer behaviors as they do not think that they can make a difference.
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Hazée, Simon, Yves Van Vaerenbergh, Cécile Delcourt, and Luk Warlop. "Sharing Goods? Yuck, No! An Investigation of Consumers’ Contamination Concerns About Access-Based Services." Journal of Service Research 22, no. 3 (April 2019): 256–71. http://dx.doi.org/10.1177/1094670519838622.
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Although access-based services (ABS) offer many benefits, convincing consumers to use these service innovations remains challenging. Research suggests that contamination concerns are an important barrier to consumer adoption of ABS; they arise when a person believes someone else has touched an object and transferred residue or germs. However, systematic examination of this phenomenon is lacking. We conduct four experiments to determine (1) the impact of contamination concerns on consumer evaluations of ABS, (2) when such concerns become salient in ABS, and (3) how ABS providers can reduce these concerns. The results reveal that consumers experience more contamination concerns about objects used in proximity to their bodies, especially when those objects are shared with unfamiliar users, and that such concerns negatively influence their evaluations of ABS. Consumers also exhibit less contamination concerns about ABS that have high brand equity because of their elevated stereotype-related perceptions of the competence of those users. Firms’ advertisements depicting physical contact between shared objects and other users negatively influence ABS evaluations by consumers whose contamination concept is activated. This article provides insights for developing product, branding, and communication strategies to reduce consumers’ contamination concerns and maximize ABS adoption.
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Dzúrová, Mária. "Consumer legal protection in the EU." SHS Web of Conferences 83 (2020): 01013. http://dx.doi.org/10.1051/shsconf/20208301013.
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Consumer protection is a very wide-ranging issue and needs to be given due attention. It concerns the safety of consumers in the environment of individual countries of the world, it concerns the consumer safety of certain groups, such as the European Union. The basic frameworks of consumer protection are set by the guidelines of world organizations - the UN, WHO, but also the European Union and individual member states. In the area of consumer protection, attention is paid to major health problems caused by unsuitable food, such as food scandals, various types of diseases - mad cow disease, swine fever, covid 19.
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Ingenbleek, PTM, and VM Immink. "Consumer decision-making for animal-friendly products: synthesis and implications." Animal Welfare 20, no. 1 (February 2011): 11–19. http://dx.doi.org/10.1017/s0962728600002384.
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AbstractUnderstanding how consumers’ concerns affect the consumer decision-making process is important for developing a market for animal-friendly products. This paper presents a synthesis of research on the role of animal welfare in consumer decision-making. Drawing on basic models and concepts from consumer behaviour literature, we present the findings along the lines of five phases of the consumer decision-making process: (i) need recognition; (ii) information search; (iii) information evaluation; (iv) purchase decision; and (v) post-purchase evaluation. Consumer decision-making about animal-based food products is routine, situational and sometimes irrational, instead of based on complete information. Consumers associate animal welfare with a higher quality perception and labels and high prices further increase the perception of quality. The findings have implications for stakeholders that aim to develop a market for animal-friendly products, like (coalitions of) governments, animal interest groups, retailers and brand manufacturers.
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Layton, R., and R. Bonney. "The consumer, the citizen and animal welfare." BSAP Occasional Publication 23 (January 1999): 39–41. http://dx.doi.org/10.1017/s0263967x00033231.
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AbstractIn answer to the question ‘who writes the rules?’ relative to animal welfare the only accurate answer there can be is that the animal writes the rules. However in deciding the current animal welfare standards adopted by society the consumer plays a key rôle as the retail market is constantly working to meet the consumer's concerns. The consumer has a real, if often uninformed, concern regarding animal welfare. Animal welfare science clearly demonstrates that current systems are often at odds with the needs of animals. Ethical sectors of the food chain will put in place systems which reflect knowledge of animal welfare science as far as is currently possible and not merely the consumer perception in this area. The ability to deliver good animal welfare depends upon the willingness of the food chain to provide and the consumer to pay. The development of assurance schemes which truly address animal welfare science, translated into accurate labelling and backed by an awareness programme will make it easy for consumers to take the responsibility which, as citizens, they wish to do. We will then have an accurate picture of society's concerns to which the food chain can respond.
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Siddiqui, Shahida Anusha, Sipper Khan, Misbah Murid, Zarnab Asif, Natalya Pavlovna Oboturova, Andrey Ashotovich Nagdalian, Andrey Vladimirovich Blinov, Salam A. Ibrahim, and Seid Mahdi Jafari. "Marketing Strategies for Cultured Meat: A Review." Applied Sciences 12, no. 17 (September 1, 2022): 8795. http://dx.doi.org/10.3390/app12178795.
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Environmentally intense and negative consequences relateing to conventional meat production systems have induced some actors to suggest alternative meat sources. Diseases carried by animals, human perception of cruelty to animals, and public health concerns about cardiovascular diseases have provided the basis for the development of cultured meat. The current market is influenced by many factors, including regulators, affordability, religion, and media perception. The existing cultured meat market is also regulated by legislatures, affordability, consumer religion, and the media. Consumer perception is distributed across various aspects, including ethical priorities, nutritional profile of the meat consumed, age-based acceptance, gender differentiation, political orientation, land-based attitude, education status, socioeconomic factors, and familiarity factor with the existing product in the market. Inhibiting barriers reported among consumers—including low naturalness, safety, nutritional concerns, trust, neophobia, economic, and ethical approaches—should be employed as marketing tactics directly to address their respective concerns. Tissue culture, starter cells, printing, and 3D printing are some of the methods currently being used for the production of cultured meat. Similarly, many hybrid technologies are also being used to produce meat-like products to increase consumer familiarity along and market presence. Existing research frameworks have improved the previous mindset of consumers with media coverage, educational frameworks, and the textural attributes of cultured meat. Additional benefits of CUME may include being environmentally friendly with less production of greenhouse gases. However, consumer trust, affordability, improving nutritional status, and widescale adoption are just a few of the parameters that need to be addressed to enhance consumer acceptability of these products. The aim of this article was to analyze the current state of cultured meat and the marketing content challenges and strategies used to advance public acceptance of cultured meat.
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Szwed, Małgorzata. "Consumer Boycotts in Perspectives of Young Consumer of Generation Y in Poland and France." Studia i Materiały Wydziału Zarządzania UW 1/2020, no. 32 (July 1, 2020): 81–93. http://dx.doi.org/10.7172/1733-9758.2020.32.7.
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Young consumers are watching closely the activities of brands on the market and increasingly express their dissatisfaction by participating in consumer boycotts. This article focuses on showing the phenomenon of consumer boycotts through the prism of generation Y representatives in Poland and France. In the first part, the notion of consumer boycotts is explained and the characteristics of generation Y are presented, taking into account the differences between Poland and France. Then the results of quantitative research (CAWI), which concerned the willingness to get involved and forms of participation of young consumers from France and Poland in consumer boycotts, are presented. The analysis of the results showed that French students declare greater willingness to participate in boycotts than Polish ones. The main reason for participation for the French is that the boycott concerns an important issue, and for the Poles, that it concerns them personally. No significant differences have been shown as regards the preferred forms of participation in boycotts.
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Zwebner, Yonat, and Rom Y. Schrift. "On My Own: The Aversion to Being Observed during the Preference-Construction Stage." Journal of Consumer Research 47, no. 4 (April 3, 2020): 475–99. http://dx.doi.org/10.1093/jcr/ucaa016.
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Abstract Previous research in consumer behavior and decision-making has explored many important aspects of social observation. However, the effect of social observation during the specific time wherein consumers construct their preferences remains relatively understudied. The present work seeks to fill this knowledge gap and adds to this literature by studying how consumers react to being observed during the preference-construction stage (i.e., prior to reaching their decision). While existing research on social observation focuses on accountability and self-presentation concerns, the present study uncovers an additional unique concern. Specifically, eight studies (three additional studies reported in the web appendix) find that being observed prior to reaching the decision threatens consumers’ sense of autonomy in making the decision, resulting in an aversion to being observed. Furthermore, we find that such threats lead consumers to terminate their decision by avoiding purchase or by choosing default options. Given the extent to which consumers are observed in the marketplace by other individuals and by online platforms, and given the rise in consumers’ privacy concerns associated with such practices, understanding consumer reactions to being observed in the pre-decisional stage is an important topic with practical implications.
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Immonen, Aino-Maria, and Harri Tuomas Luomala. "Different shades of displeasure." British Food Journal 119, no. 12 (December 4, 2017): 2740–52. http://dx.doi.org/10.1108/bfj-08-2016-0374.
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Purpose The purpose of this paper is to demonstrate the differential consequences of fear and anger for consumers’ responses to genetically modified (GM) foods, and to identify substantive concerns that differentiate consumers’ negative emotional responses into fear and anger in the GM food context. Design/methodology/approach With survey data obtained from university students (n=267), structural equation modeling is used to assess relationships between four types of consumer concerns about the genetic modification of food, fear and anger, and two types of consumer responses to GM food products. Findings Intentions to make complaints about GM foods are increased by anger, but reduced by fear. Readiness to use GM foods is reduced by fear, but not by anger. Fear is strengthened by health-related concerns, while anger is strengthened by market-related concerns associated with the genetic modification of food. Research limitations/implications The generalizability of the findings is limited by the student sample. The study confirms the applicability of cognitive appraisal theories of emotion in the context of GM food consumption. The findings help GM food marketers and societal opinion influencers to identify consumers’ concerns that need to be addressed to manage consumers’ antagonistic or avoiding emotion-driven responses to GM foods. Originality/value This study is the first to show that discrete emotions of the same negative valence have distinct effects on consumer acceptance of GM foods, and to distinguish substantive concerns that in particular foster fear and anger in the GM food context.
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Miftari, Iliriana, Rainer Haas, Oliver Meixner, Drini Imami, and Ekrem Gjokaj. "Factors Influencing Consumer Attitudes towards Organic Food Products in a Transition Economy—Insights from Kosovo." Sustainability 14, no. 10 (May 12, 2022): 5873. http://dx.doi.org/10.3390/su14105873.
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Globally, organic food production and consumption have significantly increased in the last two decades, driven largely by perceived positive impacts on consumer health, the environment, and sustainable development. The aim of this study was to investigate factors influencing consumers’ attitudes towards organic food in the context of a transition/emerging economy. The study is based on a structured consumer survey targeting 300 urban consumers in Kosovo. Structural Equation Modeling (SEM) by Partial Least Squares was used to analyze factors influencing consumers’ attitudes towards organic food products, measured with four items (health concerns, labeling of origin, certification, environmental concerns). The results indicate that the health concerns, certification, and environmental concerns significantly influence consumers’ attitudes towards organic food products. The findings of this study are important for both producers and authorities responsible for ensuring the provision of healthy and reliable certified organic food products as well as environmentally friendly production systems that contribute to sustainable development.
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Kymäläinen, Tiina, Kaisa Vehmas, Heli Kangas, Sami Majaniemi, and Tiina Vainio-Kaila. "Consumer Perspectives on Bio-Based Products and Brands—A Regional Finnish Social Study with Future Consumers." Sustainability 14, no. 6 (March 21, 2022): 3665. http://dx.doi.org/10.3390/su14063665.
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This article presents a Finnish social design study that focuses on consumer perspectives and future expectations related to bio-based products and brands. The qualitative regional study addresses the global concern associated with sustainability of the bioeconomy. Because a gap in research was identified from the regional consumer perspective, the article presents a case study that was held with 50 consumers in Finland. The main research method was qualitative online focus group discussions, with an objective to gain an understanding of consumer behavior, motivations, concerns, and intentions related to bio-based products and brands. The results are presented according to the sustainability framework, which was constructed around four topics: (1) consumer awareness, (2) illustrated examples and their consumer acceptance, (3) consumption habits, and (4) future consumption behavior. The main findings indicate that Finnish consumers were extremely well-informed on the bio-based concept, and they trusted domestic regional brands the most. Throughout the research, Nordic consumers highlighted the role of companies and urged sensible science-based communication on the sustainability aspects. Finally, the results led to consider how the value-sensitive consumer insights may be utilized by proposing prominent impact assessment methods for decision-making in both the business and consumer sectors.
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Zhang, Ruidong, Jim Q. Chen, and Ca Jaejung Lee. "Mobile Commerce and Consumer Privacy Concerns." Journal of Computer Information Systems 53, no. 4 (June 2013): 31–38. http://dx.doi.org/10.1080/08874417.2013.11645648.
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Wang, Huaiqing, Matthew K. O. Lee, and Chen Wang. "Consumer privacy concerns about Internet marketing." Communications of the ACM 41, no. 3 (March 1998): 63–70. http://dx.doi.org/10.1145/272287.272299.
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Worsley, Anthony, and Emma Lea. "Consumer concerns about food and health." British Food Journal 110, no. 11 (October 24, 2008): 1106–18. http://dx.doi.org/10.1108/00070700810918018.
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Ireland, John, and Soha Abdollah Rajabzadeh. "UAE consumer concerns about halal products." Journal of Islamic Marketing 2, no. 3 (September 20, 2011): 274–83. http://dx.doi.org/10.1108/17590831111164796.
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Trocchia, Philip J., and Thomas L. Ainscough. "Characterizing consumer concerns about identification technology." International Journal of Retail & Distribution Management 34, no. 8 (August 2006): 609–20. http://dx.doi.org/10.1108/09590550610675930.
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Rajkumar, Solomon, Renuka Nayar, Kavitha Rajagopal, Eaknath B. Chakurkar, Vismitha Shree Venkatesh, Prejit Nambiar, and Venkatesh Paramesh. "Socio-demographic influences on various consumer food safety indices: an empirical study of ethnic Goan pork sausage consumers." British Food Journal 123, no. 8 (April 29, 2021): 2670–92. http://dx.doi.org/10.1108/bfj-10-2020-0986.
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PurposeThe purpose of this paper is to assess food safety knowledge, choice behavior and health hazard concerns of ethnic Goan pork sausage consumers through various consumer food safety indices and also to evaluate socio-demographic influences on various consumer food safety indices.Design/methodology/approachPrimary data in the form of 210 questionnaire responses were collected from Goan pork sausage consumers. Based on the responses, seven various consumer food safety indices were derived. The cumulative score of all the indices were normalized (0–1). The association between socio-demographic variables and consumer indices were evaluated using linear regression analysis, Pearson's correlation matrix, principal component analysis (PCA) and correspondence analysis (CA).FindingsThe results of the analysis indicate that the consumption of Goan pork sausages is most prevalent amongst younger people with high education having higher income. A majority of consumers have high score for the four consumer indices. The results of correlation analysis, regression analysis, PCA and CA revealed a significant association of consumer indices with socio-demographic variables.Originality/valueThe results of this study will provide a way forward for the evaluation of existing overall food safety concerns in the target population and in the future would be used for the promotion of good handling practices and health of Goan pork sausage consumers.
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Huang. "Consumer Attitude, Concerns, and Brand Acceptance for the Vegetables Cultivated with Sustainable Plant Factory Production Systems." Sustainability 11, no. 18 (September 5, 2019): 4862. http://dx.doi.org/10.3390/su11184862.
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Plant factories are perceived as a sustainable agricultural production system, since they provide a cultivation environment for growing agricultural crops with less resource consumption and no pesticide use. However, as the industry and academic participants have been contributing in the development of plant factory technology, consumer acceptance for the crops cultivated from that technology remains unknown. Without consumer acceptance, all the costs spent in the research and development (RD) of plant factories cannot gain the profit. To address this deficiency, this study was aimed to: (1) investigate consumers’ attitudes, concerns and willingness to pay for the vegetables cultivated with plant factories, (2) explore the branding mode that is most effective for selling plant factory vegetables to consumers, and (3) determine the influence of consumers’ socio-demographics and vegetable purchase behavior for their willingness to pay for plant factory vegetables. With a modified strategy of multi-stage cluster sampling, a consumer survey was conducted and 390 valid questionnaires were obtained for statistical analysis. Data were analyzed with descriptive statistical analysis, analysis of variance, Duncan’s post hoc analysis, and regression analysis to meet the study objectives. The study results indicated that over half of the subjects appreciated the value of plant factory technology. However, as high as 64.4% of the subjects revealed concerns. Most of the concerns were about the issues of environmental pollution and food safety. It also showed that price played a decisive role for consumers’ purchase intentions to plant factory vegetables. Moreover, consumers were more willing to pay a higher price for the plant factory vegetables labeled with an allied brand of academic institutes and private corporations, compared with those labeled with other types of brand. Consumers who had higher income and/or consume more organic vegetables were also more willing to pay for the plant factory vegetables. The study findings help the industry participants to build up effective market strategies for selling the crops cultivated with sustainable plant factory systems.
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Malek, Lenka, Wendy J. Umberger, and John Rolfe. "Segmentation of Australian meat consumers on the basis of attitudes regarding farm animal welfare and the environmental impact of meat production." Animal Production Science 58, no. 3 (2018): 424. http://dx.doi.org/10.1071/an17058.
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While public concern over the welfare of farm animals is believed to have intensified across Australia in recent years, no empirical research has sought to examine and quantify the heterogeneity in farm animal-welfare (FAW) concerns among Australian meat consumers. The present study is the first to address this knowledge gap. Data were collected in 2015 by using a comprehensive online survey instrument completed by a representative sample of 1009 Australian meat consumers. Sample quotas were set for age, gender and location. Using these data, we were able to segment meat consumers according to their attitudes towards FAW and perceptions regarding the environmental impact of meat production. Six unique segments were identified and characterised by purchase behaviour, livestock-management knowledge, farming background and experience, beliefs regarding the consumer/farmer implications of improved FAW, influential information sources, participation in FAW-related activities and socio-demographic variables. Our findings showed that the majority of Australian meat consumers (70%) hold neutral views regarding FAW. However, there are two segments, termed ‘concerned-FAW’ (10%) and ‘anti-FAW’ (20%), which expressed strong views with respect to FAW. Overall, consumer knowledge regarding livestock-management practices was low across all segments, with only 11–42% of consumers indicating that they felt sufficiently informed about FAW. This insight into perceptions of FAW by different segments and the impact of meat production on the environment can assist the industry in developing targeted information campaigns to address consumer concerns and allow better-informed meat purchase decisions.
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Sharief, Zainab, and Anupama Panghal. "Environmental Sustainability in Consumers’ Food Choices: An Empirical Study." Journal of Global Economy 14, no. 4 (November 8, 2018): 31–40. http://dx.doi.org/10.1956/jge.v14i4.495.
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With growing concern about ecological safety and resource optimisation, both industry and consumers are becoming conscious in making sustainable decisions. Through integrated supply chain practices, ecologically safe product attributes, lean manufacturing practices and focussed sales and marketing strategies, a sustainable Agro-Food ecosystem can be established. Out of the three spheres of sustainability, environmental factors are prioritised over economic and social/ethical parameters and it has been widely recognised by now. As role of consumer is as critical as of industry, efforts are being made on both the parts to achieve environmental sustainability. Present study has been carried out to examine consumer understanding about environmental sustainability and what priority concerns of environment are taken into consideration by consumer while making sustainable food choices. For this purpose, survey data was collected from 369 Indian consumers thorough a structured questionnaire. Results indicated lower level of concern towards among consumers’ over-exploitation of marine resources whereas air pollution through carbon emission was regarded as most important concern in environmental concern parameter followed by scarcity of water. When product information is displayed, consumer purchasing behaviour showed that overall environmental friendliness of the products is preferred after single environmental attributes of recyclable and organic claim of the product. The results imply that environmental preference plays moderate role in consumer food purchasing decisions and future scope depends on the extent to which consumer general concern about environmental sustainability reflects in their actual buying behaviour. This study can support connecting the ecological concept more deeply with sustainability and can serve as a guide for environmental managers.
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Juric, J., and J. Lindenmeier. "An empirical analysis of consumer resistance to smart-lighting products." Lighting Research & Technology 51, no. 4 (May 14, 2018): 489–512. http://dx.doi.org/10.1177/1477153518774080.
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Considering the low market penetration of smart-lighting technology, this study investigates the drivers and consequences of consumer resistance to these innovative lighting products. The paper builds on research on passive and active consumer resistance and on the technology acceptance theory to analyse individuals’ inclination to adopt or reject smart-lighting products. Moreover, the paper evaluates the moderating effects of gender and age. In addition to the influence of passive and active innovation resistance and based on a representative survey of German consumers ( N = 653), the empirical results identify performance expectancy, social pressure and compatibility and health concerns as major determinants of consumer behaviour. Furthermore, the results vary among consumers of different ages and genders. A follow-up study ( N = 115) investigates consumers’ health concerns more deeply. This study provides practical implications and avenues for future research.
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Shankar, Amit. "Impact of Mobile Banking Application Interactivity on Consumer Engagement." Journal of Global Information Management 30, no. 5 (December 2022): 1–18. http://dx.doi.org/10.4018/jgim.290368.
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The study aims to examine the impact of mobile banking (m-banking) application interactivity on consumer engagement. The study also analyses the moderation effects of perceived security concerns, consumer innovativeness, and consumer involvement. The study employed a 2 (interactivity: high versus low) × 2 (perceived security concern: high versus low) × 2 (consumer innovativeness: high versus low) x 2 (consumer involvement: high versus low) between-subjects experimental design among 376 Indian mobile banking users. The results indicate that interactivity positively impacts consumer engagement in m-banking applications. The results also show the significant moderating effects of perceived security concerns, consumer innovativeness, and consumer involvement. The findings of the study enrich the online engagement literature by examining the impact of interactivity on consumer engagement in the m-banking context. The results of the study will help banks in enhancing their m-banking application interactivity to enhance consumer engagement.
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Chen, Han-Shen. "Towards Environmentally Sustainable Diets: Consumer Attitudes and Purchase Intentions for Plant-Based Meat Alternatives in Taiwan." Nutrients 14, no. 18 (September 17, 2022): 3853. http://dx.doi.org/10.3390/nu14183853.
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With increasing concerns over environmental and animal protection, along with consumers’ preoccupation with health and wellness, the concept of a green diet is gaining popularity. This is leading to a new trend in the food culture of plant-based meat. Employing the extended model of goal-directed behavior (EMGB), this study examines the factors influencing the intentions of young consumers to consume plant-based meat. In particular, this study incorporates two vital constructs in food consumption, namely environmental concern and sensory appeal, into the model of goal-directed behavior (MGB) framework. Data were collected from closed questionnaires: a total of 537 questionnaire responses were gathered in Taiwan. The analysis was performed using the SPSS 25.0 for Windows and AMOS 24.0 for Windows. The results reveal that the EMGB included a satisfactory level of ability in predicting participants’ intentions to consume plant-based meat and was superior to the original MGB. Furthermore, the two incorporated constructs were significant variables influencing consumers’ decision formation. In addition, the attitude, subjective norm, perceived behavioral control, and positive anticipated emotion influenced consumer desire, which, in turn, influenced behavioral intentions.
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Fife-Schaw, Chris, Julie Barnett, Jonathan Chenoweth, Gregory M. Morrison, and Christina Lundéhn. "Consumer trust and confidence: some recent ideas in the literature." Water Supply 8, no. 1 (April 1, 2008): 43–48. http://dx.doi.org/10.2166/ws.2008.035.
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This paper reflects on two recent debates in the consumer literature on trust that have implications for consumer relations in the water industry. The first concerns an important yet seldom made distinction between trust and confidence. The second concerns when and how trust is related to acceptance of, for example, new tariffs or new technologies, and it challenges the conventional view that trust is usually a precursor of acceptance. New conceptual models addressing these debates are described and their implications for future water-related consumer research are discussed as are potential implications for industry relationships with consumers.
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Buell Hirsch, Peter. "Taming the amygdala: new tools for crisis management." Journal of Business Strategy 35, no. 1 (January 14, 2014): 52–55. http://dx.doi.org/10.1108/jbs-11-2013-0103.
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Purpose – The article discusses the ramifications for corporate reputation of the current concerns about consumer data privacy in order to identify potential risks and benefits for corporations in their relations with consumers and other stakeholders. Design/methodology/approach – The article discusses the ramifications for corporate reputation of the current concerns about consumer data privacy in order to identify potential risks and benefits for corporations in their relations with consumers and other stakeholders. Findings – This review suggests that there are indeed significant concerns for corporations about how consumers feel about corporate use of personal and, in particular, behavioral data. However, there are steps that corporations can take to demonstrate their commitment to data privacy that can mitigate potential reputational damage and even strengthen their image with consumers and other stakeholders. Originality/value – Data privacy as a reputation asset has been little discussed in the literature to date.
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Chen, Lin, Guofang Nan, Qiurui Liu, Jin Peng, and Junren Ming. "How Do Consumer Fairness Concerns Affect an E-Commerce Platform’s Choice of Selling Scheme?" Journal of Theoretical and Applied Electronic Commerce Research 17, no. 3 (July 26, 2022): 1075–106. http://dx.doi.org/10.3390/jtaer17030055.
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Considering consumer fairness concerns, this paper investigates an e-commerce platform’s selling scheme choice when it adopts a wholesale selling scheme or an agency selling scheme to create a contract with a manufacturer. We find that the intensity of the fairness concerns and the platform fee are key factors affecting the platform’s optimal selling scheme choice. Specifically, when these two factors are relatively high or low, the wholesale selling scheme outperforms the agency selling scheme in terms of the e-commerce platform’s profit. Otherwise, the e-commerce platform should adopt the agency selling scheme. Moreover, when these two factors are sufficiently large or small, the wholesale selling scheme will yield a win-win result for the players of the e-commerce supply chain. Interestingly, we find that, considering fairness-minded consumers, a larger platform fee may be harmful to the platform. We also extend the baseline model to consider the consumer heterogeneity of fairness concerns, proportional platform fee, fairness concern about the manufacturer’s profit, and endogenous platform fee. We find that the main insights remain qualitatively unchanged under these model extensions.
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Moslehpour, Massoud, Pham Van Kien, and Ilham Danyfisla. "Differences of customer purchase behavior toward organic rice in Indonesia and Taiwan." International Journal of Quality and Service Sciences 6, no. 4 (November 17, 2014): 348–68. http://dx.doi.org/10.1108/ijqss-04-2013-0024.
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Purpose – The purpose of this study is to investigate the similarities and differences in consumer purchasing behavior of Taiwanese and Indonesian organic rice consumers. Design/methodology/approach – This study uses quantitative methods with the primary data collected from consumers in Indonesia and Taiwan through structured questionnaire to understand customer purchasing behavior toward organic rice in the two countries. A total of 415 useable questionnaires were computed and analyzed through factor analysis, reliability analysis, regression analysis, correlation and t-test. Findings – The results of this research indicate significant differences between Indonesia and Taiwan in their consumer knowledge and consumer purchase behavior, but not for environmental concerns and consumer attitude. Practical implications – The results of this study will assist producers of organic rice in developing countries to adapt to new organic food standards and marketing to ensure high food quality standards for both domestic and export markets. Originality/value – This study provides insights into the preferences of consumers of organic rice both in Taiwan and Indonesia. Empirical results in this study provides comparisons between two countries attitudes toward organic rice and this study emphasizes the correlation between consumer purchasing behavior, consumer knowledge, environmental concerns and attitude for Indonesian respondents, Taiwanese respondent, and both combined.
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Kim, Ki-Hueng, and Kwan-Ryul Lee. "What Are South Korean Consumers’ Concerns When Buying Eco-Friendly Agricultural Products?" Sustainability 11, no. 17 (August 30, 2019): 4740. http://dx.doi.org/10.3390/su11174740.
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This study aimed to analyze how perceptions of eco-friendly agricultural products affect food choice criteria, based on a sample of 225 study participants (consumers) in Sejong City, South Korea. We focused on the following criteria: Health, food safety, environmental protection, trust, reputation, nutrition, and taste. We used factor analysis to classify responses into three types of consumer attitude: Organic-minded, pesticide-free focused, and local food-minded. Then, we applied a logit analysis to determine values of agricultural products (dependent variables) and consumer attitudes toward eco-friendly agricultural products (independent variables). We found that South Korean consumers were not motivated by health or environmental protection, nor were they substantially concerned about food safety; their utmost concern was the reputation of organic products. Pesticide-free focused and local food-minded consumers placed a higher value on nutrition and taste, respectively, likely because, in South Korea, organic agriculture is a component of eco-friendly agriculture, leading to the entanglement in consumer perceptions of organic and pesticide-free products. This paper discusses how phased development strategies of organic agriculture, including the eco-friendly agricultural policy, have failed. It is therefore needed to develop and implement new policies for South Korean eco-friendly agriculture.
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Zarei, Mohammad Mahdi, Majid Mokhtari, and M. Rosnah Yusuff. "Review in Supply Chain Base on Green Consumers Attitude." Applied Mechanics and Materials 564 (June 2014): 706–10. http://dx.doi.org/10.4028/www.scientific.net/amm.564.706.
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The aim of this study is to discuss the environmental concern levels of the consumers and the green customer attitude towards suppliers and improving suppliers’ green performance. However, for organizing and improving suppliers, they should cover different groups of consumers which have different levels of environmental concerns. Despite, customers have environmentally conscious toward product and care about protecting the environment. Thus, with customer’s environmental concern, significant positive influence have been emerging from suppliers in parallel response toward environment. Although with the time passing, consumer attitude will be changed and suppliers should able to follow and respond to consumer needs. Therefore for responding these needs and decreasing the environmental impacts, supply chains are using Green Customers’ Attitude Orientation which is powerful philosophy. In this paper, have been attempted to show what consumers’ attitudes are and how they behave and act towards green products and how can improve the suppliers’ performance can be improved.
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Schill, Marie, and Delphine Godefroit-Winkel. "Consumer segments in the smart environmental objects market." Journal of Consumer Marketing 36, no. 2 (March 18, 2019): 317–27. http://dx.doi.org/10.1108/jcm-12-2017-2472.
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Purpose The purpose of this study is to explore consumers’ profiles for and purchase intentions towards smart environmental objects. It segments consumers according to two apparently contradictory dimensions of smart environmental objects: environment (i.e. environmental concern and environmental beliefs) and technology (i.e. materialistic values and technological beliefs). Design/methodology/approach A cluster analysis was conducted among 658 French consumers based on their environmental concern, environmental beliefs, materialistic values, perceived usefulness and perceived ease of use. A regression analysis identifies the variables with the greatest influence on purchase intentions. Findings Four segments result from the analysis: unconcerned, retro eco-friendly, non-materialistic converted and converted. The converted consumer segment had the highest purchase intentions and exhibited high levels of both environmental beliefs and perceived usefulness compared with the other segments. Both environmental and technological beliefs and environmental concern influence purchase intentions more broadly. Research limitations/implications A combined consideration of both environmental and technological beliefs is necessary to influence purchase intentions towards smart environmental objects. This study challenges some previous research that assumes a clear opposition between materialism and environmentalism. Practical implications This study proposes tailored managerial recommendations for each of the four consumer segments in the context of smart environmental objects. Originality/value This study provides novel insights into consumers’ concerns, beliefs and values in the rapidly expanding context of smart environmental objects.
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Wolffe, K. E., R. T. Roessler, and K. F. Schriner. "Employment Concerns of People with Blindness or Visual Impairments." Journal of Visual Impairment & Blindness 86, no. 4 (April 1992): 185–87. http://dx.doi.org/10.1177/0145482x9208600407.
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Seventy-six consumer members of the American Council of the Blind with primary disabilities of blindness or visual impairment responded to an Employment Concerns Questionnaire which was developed by consumers, advocates, and service providers. Respondents’ concerns included their not receiving adequate help in developing job search strategies, in obtaining information on career opportunities, and in financing assistive devices.