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1

Chadah, Sapna, Suresh Misra, and Mamta Pathania. Consumer concerns in the 21st century-socio-legal perspectives. New Delhi: Centre for Consumer Studies, Indian Institute of Public Administration, 2012.

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2

Council, National Consumer. Consumer concerns 1997: Consumers' views of shops and shopping : a National Consumer Council report of an RSL survey. London: National Consumer Council, 1997.

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3

Frazão, Elizabeth. Consumer concerns about nutrition: Opportunities for the food sector. Washington, DC: U.S. Dept. of Agriculture, Economic Research Service, 1994.

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4

Council, National Consumer. Consumer concerns 1993: A consumer view of health services : the report of a MORI survey. London: National Consumer Council, 1993.

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5

Payson, Steven. Using historical information to identify consumer concerns about food safety. Washington, DC: U.S. Dept. of Agriculture, Economic Research Service, 1994.

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6

Parker, Laura. Darker shades of green - the impact of growing consumer concerns. Leatherhead: Leatherhead Food R.A., 1989.

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7

Council, National Consumer. Consumer concerns 1991: A consumer view of public and local authority services : the report of a MORI survey. London: National Consumer Council, 1991.

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8

Council, National Consumer. Consumer concerns 1992: A consumer view of high street shops and services : the report of a MORI survey. London: National Consumer Council, 1992.

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9

Omore, Amos O. Addressing the public health and quality concerns towards marketed milk in Kenya. Nairobi, Kenya: Smallholder Dairy Project, 2005.

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10

Romano, Donato, and Gianluca Stefani, eds. How safe is eating chicken? Florence: Firenze University Press, 2006. http://dx.doi.org/10.36253/978-88-6453-109-0.

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Consumers' trust is a key factor in dealing with rising concerns about food safety and food quality, but only few studies have dealt with consumer attitudes and none of them has tried to model the process of consumer response. This book reports the main findings of an european project aimed at analysing trust along the food chain and its relationship with food risk communication. The papers collected investigate the mechanisms that determine the social diffusion of trust, examiConsumers trust is a key factor in dealing with rising concerns about food safety and food quality, but only few studies have dealt with consumer attitudes and none of them has tried to model the process of consumer response. This book reports the main findings of an european project aimed at analysing trust along the food chain and its relationship with food risk communication. The papers collected investigate the mechanisms that determine the social diffusion of trust, examining the interplay of the psychological, sociological and economic factors; and analyze the impact of the food risk communication policies on consumers and producers and on the society as a whole.ning the interplay of the psychological, sociological and economic factors; and analyze the impact of the food risk communication policies on consumers and producers and on the society as a whole.
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11

Indian Institute of Public Administration. Centre for Consumer Studies, ed. Consumer protection in India: Issues and concerns : silver jubilee volume brought out to commemorate the 25th year of the enactment of the Consumer Protection Act, 1986. New Delhi: Centre for Consumer Studies, Indian Institute of Public Administration, 2012.

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12

Berkman, Harold W. Consumer behavior: Concepts and strategies. 3rd ed. Boston, Mass: Kent Pub. Co., 1986.

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13

United States. Congress. Senate. Special Committee on Aging. Buyer beware: Public health concerns of counterfeit medicine : hearing before the Special Committee on Aging, United States Senate, One Hundred Seventh Congress, second session, Washington, DC, July 9, 2002. Washington: U.S. G.P.O., 2002.

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14

Buyer beware: Public health concerns of counterfeit medicine : hearing before the Special Committee on Aging, United States Senate, One Hundred Seventh Congress, second session, Washington, DC, July 9, 2002. Washington: U.S. G.P.O., 2002.

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15

Office, General Accounting. Consumer Product Safety Commission: Concerns about staff memorandum relating to all-terrain vehicles : report to the Chairman, Subcommittee on Health and the Environment, Committee on Energy and Commerce, House of Representatives. Washington, D.C: U.S. General Accounting Office, 1986.

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16

1955-, Ewig Carol, Griggs John 1941-, and United Hospital Fund Conference (1984 : Fordham University), eds. Public concerns, community initiatives: The successful management of nursing home consumer information programs : based on the proceedings of a United Hospital Fund Conference held November 2 and 3, 1984. New York, NY: United Hospital Fund of New York, 1985.

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17

Adolescent health sourcebook: Basic consumer health information about adolescent growth and development, puberty, sexuality, reproductive health, and physical, emotional, social, and mental health concerns of teens and their parents, including facts about nutrition, physical activity, weight management, acne, allergies, cancer, diabetes, growth disorders, juvenile arthritis, infections, substance abuse, and more; along with information about adolescent safety concerns, youth violence, a glossary of related terms, and a directory of resources. 3rd ed. Detroit, MI: Omnigraphics, 2010.

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18

Bont, C. J. P. M. de. Consumer evaluations of early product-concepts. Delft: Delft University Press, 1992.

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19

Summer energy concerns for the American consumer: Hearing before the Committee on Commerce, House of Representatives, One Hundred Sixth Congress, second session, June 28, 2000. Washington: U.S. G.P.O., 2000.

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20

United, States Congress Senate Committee on Commerce Science and Transportation Subcommittee on Consumer Protection Product Safety and Insurance. The expansion of Internet gambling: Assessing consumer protection concerns : hearing before the Subcommittee on Consumer Protection, Product Safety, and Insurance of the Committee on Commerce, Science, and Transportation, United States Senate, One Hundred Thirteenth Congress, first session, July 17, 2013. Washington: U.S. Government Printing Office, 2013.

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21

United States. Congress. House. Committee on Financial Services. Subcommittee on Financial Institutions and Consumer Credit. Examining consumer credit access concerns, new products, and federal regulations: Hearing before the Subcommittee on Financial Institutions and Consumer Credit of the Committee on Financial Services, U.S. House of Representatives, One Hundred Twelfth Congress, second session, July 24, 2012. Washington: U.S. Government Printing Office, 2013.

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22

United States. Congress. Senate. Committee on Commerce, Science, and Transportation. S. 2928, S. 2606, and S. 809--internet privacy concerns: Hearing before the Committee on Commerce, Science, and Transportation, United States Senate, One Hundred Sixth Congress, second session, October 3, 2000. Washington: U.S. G.P.O., 2004.

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23

Judd, Sandra J. Eating disorders sourcebook: Basic consumer health information about anorexia nervosa, bulimia nervosa, binge eating disorder, and other eating disorders and related concerns, such as compulsive exercise, female athlete triad, and body dysmorphic disorder, including details about risk factors, warning signs, adverse health effects, methods of prevention, treatment options, and the recovery process ... 3rd ed. Detroit, MI: Omnigraphics, Inc., 2011.

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24

United States. Congress. Joint Economic Committee. "Expanding consumer choice and addressing 'adverse selection' concerns in health insurance": Hearing before the Joint Economic Committee, United States Senate, One Hundred Eighth Congress, second session, September 22, 2004. Washington: U.S. G.P.O., 2005.

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25

United States. Congress. Senate. Committee on Banking, Housing, and Urban Affairs. Subcommittee on Financial Institutions and Consumer Protection. Are alternative financial products serving consumers?: Hearing before the Subcommittee on Financial Institutions and Consumer Protection of the Committee on Banking, Housing, and Urban Affairs, United States Senate, One Hundred Thirteenth Congress, second session, on examining the small-dollar credit market to better understand the spectrum of alternative financial products, consider potential consumer lending concerns, and review the current federal and state regulatory landscape, March 26, 2014. Washington: U.S. Government Printing Office, 2014.

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26

Loudon, David L. Consumer behavior: Concepts and applications. 3rd ed. New York: McGraw-Hill, 1988.

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27

Loudon, David L. Consumer behavior: Concepts and applications. 4th ed. New York: McGraw-Hill, 1993.

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28

Loudon, David L. Consumer behavior: Concepts and applications. 4th ed. New York: McGraw-Hill, 1993.

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29

J, Della Bitta Albert, ed. Consumer behavior: Concepts and applications. 3rd ed. New York: McGraw-Hill, 1988.

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30

Consumer involvement: Concepts and research. London: Routledge, 1994.

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31

O'Neill, F. K. Dietary concerns of Irish consumers: An update. Dublin: Rural Economy Research Centre, Teagasc, 1991.

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32

Conservation and the consumer: Understanding environmental concern. London: Routledge, 1995.

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33

Distribution, Institute of Grocery. Consumer concern programme: Five years of achievement. Watford: IGD, 1996.

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34

United, States Congress Senate Committee on Banking Housing and Urban Affairs. Financial privacy and consumer protection: Hearing before the Committee on Banking, Housing, and Urban Affairs, United States Senate, One Hundred Seventh Congress, second session on the growing concerns over the way consumers' personal and financial information is being shared or sold by their financial institutions, September 19, 2002. Washington: U.S. G.P.O., 2003.

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35

Shuvalova, Irina. Consumer protection. ru: INFRA-M Academic Publishing LLC., 2021. http://dx.doi.org/10.12737/1477410.

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The textbook has been prepared taking into account the current state of legislation and the practice of its application. The main concepts and categories in the field of consumer protection are considered, specific examples are given, practical recommendations are given. It contains samples of documents: claims, statements, complaints, petitions, statements of claim, etc. on various issues in the field of consumer protection. It is intended for students, practitioners, as well as anyone interested in consumer protection issues.
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36

Consumer disclosure of insurance: Hearing before the Subcommittee on Antitrust, Monopolies, and Business Rights of the Committee on the Judiciary, United States Senate, One Hundred Second Congress, second session, on concerns relating to the adequacy of financial disclosures made in connection with the purchase of whole life insurance policies, June 23, 1992. Washington: For sale by the U.S. G.P.O., Supt. of Docs., Congressional Sales Office, 1992.

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37

United States. Congress. Senate. Committee on the Judiciary. Subcommittee on Antitrust, Monopolies, and Business Rights. Consumer disclosure of insurance: Hearing before the Subcommittee on Antitrust, Monopolies, and Business Rights of the Committee on the Judiciary, United States Senate, One Hundred Second Congress, second session, on concerns relating to the adequacy of financial disclosures made in connection with the purchase of whole life insurance policies, June 23, 1992. Washington: U.S. G.P.O., 1992.

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38

Ongoing energy concerns for the American consumer: Natural gas and heating oil : hearing before the Subcommittee on Energy and Power of the Committee on Commerce, House of Representatives, One Hundred Sixth Congress, second session, September 28, 2000. Washington: U.S. G.P.O., 2001.

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39

O'Neill, F. K. Dietary concerns of Irish consumers: 2nd update : 1991 survey. Dublin: Rural Economy, 1993.

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40

Kindra, G. S. Consumer behaviour in Canada: Concepts and management action. Scarborough, Ont: Nelson Canada, 1989.

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41

Council, National Consumer. Consumer Concerns. National Consumer Council, 1992.

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42

Water price controls: Key consumer concerns. London: National Consumer Council, 1994.

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43

Food Quality: Control, Analysis and Consumer Concerns. Nova Science Publishers, Incorporated, 2011.

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44

Consumer Nutrition Concerns and Restaurant Choices: Summary. Natl Restaurant Assn, 1986.

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45

Council, National Consumer, ed. Consumer concerns 1991: A consumer view of public and local authority services. London: National Consumer Council, 1991.

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46

A restaurateur's guide to consumer food safety concerns. Washington, DC (311 First St. N.W., Washington 20001): National Restaurant Association, 1985.

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47

United States. Dept. of Agriculture. Economic Research Service, ed. Consumer concerns about nutrition: Opportunities for the food sector. Washington, DC: U.S. Dept. of Agriculture, Economic Research Service, 1994.

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48

United States. Dept. of Agriculture. Economic Research Service, ed. Consumer concerns about nutrition: Opportunities for the food sector. Washington, DC: U.S. Dept. of Agriculture, Economic Research Service, 1994.

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49

Council, National Consumer. Consumer concerns: A consumer view of health services : the report of a MORI Survey. National Consumer Council, 1993.

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50

Council, National Consumer, ed. Consumer concerns.: A National Consumer Council report of a survey by the RSGB omnibus service. London: National Consumer Council, 1999.

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