Academic literature on the topic 'Connected consumers'

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Journal articles on the topic "Connected consumers"

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Pringle, David. "Europe's well-connected consumers." Communications of the ACM 62, no. 4 (March 20, 2019): 36. http://dx.doi.org/10.1145/3309921.

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Majewska-Jurczyk, Barbara. "Ochrona interesów konsumentów przed działaniami parabanków sprawowana przez Urząd Ochrony Konkurencji i Konsumentów." Ekonomia 22, no. 1 (November 3, 2016): 49–64. http://dx.doi.org/10.19195/2084-4093.22.1.3.

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Protection of Consumers’ Interests Against Quasi-banks Exercised by the Office of Competition and Consumer Protection The article presents the problem of the functioning of parabanks in Poland and the role of the Office of Competition and Consumer Protection in consumer protection from parabanks unfair practicies on financial services market. The aim of the Office of Competition and Consumer Protection is the observation and prohibition of parabanks activities which are connected with high costs of loans and credits for consumers. Activities of parabanks are connected with the economic risk for consumers.
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Stephen, Andrew, and Yasmeen Ahmad. "Recreating Intimacy With Connected Consumers." GfK Marketing Intelligence Review 9, no. 2 (November 27, 2017): 48–53. http://dx.doi.org/10.1515/gfkmir-2017-00018.

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Abstract In the good old times shop manager knew their customers personally and were able to tailor offerings to their needs and desires. But how can we create meaningful moments for connected consumers in global markets? Yasmeen Ahmad explains how in digital times data fill in. Smart algorithms help generate insights and enable real time action to provide the right product and service to the right customer at the right time. Companies that don’t want to be left behind a digital elite need to remain close to their customers across multiple digital touchpoints. Being capable of reading, interpreting and acting upon consumers` traces is a prerequisite.
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Shklyarskiy, Yaroslav, Aleksandr Skamyin, Iaroslav Vladimirov, and Farit Gazizov. "Distortion Load Identification Based on the Application of Compensating Devices." Energies 13, no. 6 (March 19, 2020): 1430. http://dx.doi.org/10.3390/en13061430.

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The article provides an analysis of the existing methods of identifying the consumer’s contribution to voltage distortion at a point of common coupling. The considered methods do not allow correctly and fairly determining the source of harmonic distortions, or they have limited application and difficulties in implementation. The paper proposes new methods for determining the source of high harmonics. The developed methods and techniques are based on the analysis of the grid operation modes with two connected consumers using compensating devices, such as reactive power compensation devices and passive harmonic filters. It is shown that the most promising method is the application of harmonic filters, which allows determining the share of the consumer’s contribution to the voltage distortion. The present research is carried out using a computer simulation of the existing electrical grid, to which consumers with nonlinear electric load are connected. These methods can be implemented to assess the power quality and the shareholding of different consumers connected at the point of common coupling. Furthermore, such methods appear to be feasible, as almost every enterprise currently has such facilities in operation.
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Stephen, Andrew T. "Here Comes the Hyper-Connected Augmented Consumer." GfK Marketing Intelligence Review 9, no. 2 (November 27, 2017): 10–17. http://dx.doi.org/10.1515/gfkmir-2017-0012.

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Abstract Consumers have become always on and constantly connected. Search costs have plummeted, individuals’ abilities to digitally express themselves and their opinions increased, and the opportunities for superior business and market intelligence for companies have skyrocketed. This has given rise to more, richer, and new sources of consumer data that marketers can leverage, and has fueled the data-driven insights revolution in marketing. But there is more to come very soon. In marketing, we are quickly moving from the age of the connected consumer to the age of the augmented consumer. New technologies like wearable devices, smart sensors, consumer IoT devices, smart homes, and, critically, artificial intelligence ecosystems will not only connect, but will substantially and meaningfully augment the consumer in terms of their thoughts and behaviors. The biggest challenge for marketers will lie in how they approach marketing to this new type of consumer, particularly personal artificial intelligence ecosystems. This means marketing to algorithms, instead of people, and that is very different to how most marketing work is currently done.
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Veselá, Jitka, and Robert Zich. "The Country-of-Origin Effect and its Influence on Consumer’s Purchasing Decision." Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis 63, no. 2 (2015): 667–73. http://dx.doi.org/10.11118/actaun201563020667.

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The aim of this article is to provide the results of research focused on the topic connected with the country of origin effect and its influence on the consumer behaviour of the young consumers called the Generation Y. This research is conducted on the base of the qualitative research methods combining the focus group and group discussion (called focus group discussion). The Generation Y consumers are at these days important part of the consumers – they are forming their opinion and consumer behaviour so the companies can positively influence them. This study contains the results which reflect the opinion of consumers in condition of the Czech Republic in connection with the country of origin effect, consumer ethnocentrism and consumer patriotism and its influence in the wine industry.
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Sintea, S. R., and C. C. Pomazan. "Cloud Connected Power Inverter." IOP Conference Series: Materials Science and Engineering 1182, no. 1 (October 1, 2021): 012071. http://dx.doi.org/10.1088/1757-899x/1182/1/012071.

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Abstract In the Industry 4.0 paradigm, the control of electrical power production and consumption in small energy nodes remains an important objective. The new energy production nodes are usually installed in locations with reduced power requirements. They can produce energy to cover the needs of the consumer and the excess can be pushed in the national power grid system. This paper proposes a scheme to control the balance between produced energy, the locally consumed energy and the energy pushed into the national power grid system, using grid controlled inverters. The inverter connects the local energy source, with the local consumer and also ensures a bidirectional connection to the national power grid system. The inverter can be programmed to satisfy the local consumer power requirements, from the local source or from the national power grid system, and it can also deliver the local excess energy to the national power grid system. The controller is connected with the Internet and is able to send data to an IoT server. This paper presents a solution, along with its supporting technology, to create a network infrastructure based on thinger.io IoT technology. We present this solution for control, monitoring and optimization the electrical power production and consumption for small consumers using the IoT technology. This device can be used in small farm areas where we can monitor and control the balance between energy production and energy consumption from local sources or from the national power grid system. The device can also be used to monitor and control energy flow in remote small industrial plants or agricultural farms.
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Adhitama, Louis. "The Factor of Main Characters’ Consumer Behavior in Toy Story and Toy Story 2." K@ta Kita 7, no. 2 (October 29, 2019): 173–81. http://dx.doi.org/10.9744/katakita.7.2.173-181.

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This thesis aims to know why the main characters of Toy Story and Toy Story 2 do excessive consumption on toys. Therefore, I will use the theory of consumer behavior to be applied on Andy, Sid, and Al as the consumers of toys. From this theory, I want to show that consumer behavior can be seen from internal and external traits. The internal trait means the consumer behavior is influenced by the inner side of consumers. On the other hand, the external trait means the consumer behavior is triggered by the outside factor of consumers’ surroundings. I connected the analysis with consumer behavior theory by discussing the factors which have internal and external traits that cause the main characters to have consumer behavior. In the end, it can be concluded from Toy Story (1995), and Toy Story 2 (1999) that consumer behavior can influence children or adult for doing excessive consumption as the consumers of toys. Keywords: Affective System, Cognitive System, Characteristic, Consumer Behavior, Consumption.
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Kunkel, Thilo, Daniel Funk, and Brad Hill. "Brand Architecture, Drivers of Consumer Involvement, and Brand Loyalty With Professional Sport Leagues and Teams." Journal of Sport Management 27, no. 3 (May 2013): 177–92. http://dx.doi.org/10.1123/jsm.27.3.177.

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Understanding brand relationships as perceived by consumers is important for the successful management and marketing of connected brands. Brand architecture and consumer behavior literature was integrated in this study to examine brand relationships between professional sport leagues and teams from a consumers’ perspective. Online questionnaire data were gathered from football consumers (N= 752) to test the influence of leagues and teams on consumer loyalty. Consumers were segmented into three theoretically identified sport brand architecture groups: league dominant, team dominant, and codominant. Findings of CFA, MANOVA, paired-samplettests, frequency analysis, chi-square and linear regression analysis revealed that leagues and teams were in a codominant relationship with one another. Results revealed the brand architecture of leagues and teams as perceived by consumers, provide a reliable and valid tool to segment sport spectators, and showcase the influence of external factors on consumer loyalty with a team. Suggestions for league and team management and marketing are presented to better leverage their brand relationship and increase consumer loyalty with both brands.
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Căiman, Dadiana-Valeria, and Toma-Leonida Dragomir. "A Novel Method for Obtaining the Signature of Household Consumer Pairs." Energies 13, no. 22 (November 18, 2020): 6030. http://dx.doi.org/10.3390/en13226030.

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The management of electricity consumption by household consumers requires multiple ways of consumer monitoring. One of these is the signature i(v) determined by monitoring the consumer voltage-current trajectory. The paper proposes a novel method for obtaining signatures of 2-multiple consumers, i.e., a pair of consumers connected in parallel. Signatures are obtained from samples of the voltage at the consumers’ terminals and of the total current absorbed by the consumers, measured at a frequency of only 20 Hz. Within the method, signatures are calculated using genetic algorithms (GA) and nonlinear regression, according to a procedure developed by the authors in a previous paper. The management of the data selected for the signature assignment represents the novelty. The method proposed in this paper is applied in two case studies, one concerning household consumers within the same power level, the other for household consumers of different power levels. The results confirm the possibility of obtaining signatures of i(v) type.
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Dissertations / Theses on the topic "Connected consumers"

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Weaver, Stephen T. "Connected Consumers: Cognizance of Provision Networks in Mundane Consumption." Digital Archive @ GSU, 2011. http://digitalarchive.gsu.edu/marketing_diss/22.

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Many types of product meanings have been investigated in the consumer behavior literature, and these layers of meaning have been shown to influence consumer behavior. However, very little research has attempted to investigate product meanings having to do with provision networks, that is, the people, places, resources and processes involved in creating products and delivering them to the consumer. In addition, researchers in several fields have argued that consumers have lost an awareness of provision networks due to their increasing size and complexity in the modern economy. This research indicates that some consumers are indeed cognizant of the systems of provision for the products they consume. The results of this study indicate that some consumers expend effort to create and ascribe provision meanings for some products, and that these meanings in turn affect the consumer’s consumption decisions and experiences. In spite of the commodifying effects of modern market systems, these consumers exhibit an appreciation for products as the outcome of a complex system of relationships among people, places, resources and processes and have thus become reconnected to the provision of what they consume.
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Gersch, Beate. "Dis/connected : media use among inmates /." view abstract or download file of text, 2003. http://wwwlib.umi.com/cr/uoregon/fullcit?p3080585.

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Thesis (Ph. D.)--University of Oregon, 2003.
Typescript. Includes vita and abstract. Includes bibliographical references (leaves 298-309). Also available for download via the World Wide Web; free to University of Oregon users.
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Lee, Hyemi. "How Can Ethical Consumers Be Connected to Collective Political Participation for Social Change?: Examining a consumer cooperative: iCOOP in South Korea." Thesis, Boston College, 2012. http://hdl.handle.net/2345/bc-ir:103537.

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Thesis advisor: Charles Derber
This thesis examines the relationship between consumption and politics. It focuses on how ethical consumption can be positioned to be part of political participation. It also pays attention to how it can serve as a pathway for creating a better society in which ethical, individual consumers are mobilized toward the collective activism and the conventional political participation that influences social change in the context of globalization and individualism. To demonstrate this, the study examines the case of a consumer cooperative: iCOOP in South Korea based on data from in-depth interviews with members of iCOOP. The findings show that ethical consumption practices can be understood in the context of life politics. Participants in this study constantly make attempts to readapt their consuming patterns and choose their lifestyles based on a changed consciousness of the self, the world, and the interrelations between both at the individual level. By extension, participants analyzed as political agents of life politics show that they can become more engaged in collective activism and conventional political participation. What makes this mobilization possible is that they were able to be involved in rehearsal phases for citizens' roles at the collective level, and to gain easy access to social issues and a set of political tools in iCOOP. It is significant that iCOOP provides a platform for collecting and maintaining the state of this collectivized consumer power by organizing individually scattered consumers. It is not an `imagined community' for mobilizing scattered consumers, but rather a practical and real community established by consumers themselves in which they try to become aware of interrelations between the self and the world, rearrange their ways of living, and further expand their interests and actions to large-scale social and political issues for making social change. These findings not only support the alternative views of ethical consumption as political participation, these also offer a fresh perspective by showing the process and the mechanism of the connection between consumption and politics. This study ultimately leads to the possibility that ethical consumption can become a vehicle that brings about a meaningful change in both life and conventional politics
Thesis (MA) — Boston College, 2012
Submitted to: Boston College. Graduate School of Arts and Sciences
Discipline: Sociology
Discipline: TO ADD
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Attié, Elodie. "The connected consumer : A theoretical framework of consumer adoption/consequences of the Internet of Things and smart connected objects." Thesis, Toulouse 1, 2019. http://www.theses.fr/2019TOU10048.

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Le résumé en français n'a pas été communiqué par l'auteur
Over the last decade, technological and Internet innovations have increasingly invaded the consumer market (N’Goala, 2016). The Internet of Things (IoT) is becoming a common platform, and disrupts relationships between consumers and companies (Bohli et al., 2009); in essence, this is a timely research. The major goal of this thesis is to deepen the understanding of the acceptance and the adoption processes of the IoT and smart connected technologies, as well as the related consequences on perceived well-being. To do this, four contexts of study have been explored: smart connected objects, smart sleep applications, smart homes, and smart stores. First, we performed qualitative exploratory studies, and secondly we conducted quantitative studies to build conceptual models according to our qualitative findings and the literature. The results show that technology benefits are the first factors that enable technology acceptance through perceived usefulness and perceived ease of use; subsequently, self-improvement, through perceived social image and well-being benefits, are the main reasons to continue using the IoT and smart connected technologies. The acceptance and the adoption of these technologies also depend on users’ personality traits while perceived risks and fears on the use of the personal data are the main barriers. In turn, the IoT and smart connected technologies influence perceived well-being according to the experience of use, personality traits, and the technology
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Zubkova, Alina Boleslavivna. "Business modeling in the digital economy." Thesis, НТУ "ХПІ", 2017. http://repository.kpi.kharkov.ua/handle/KhPI-Press/37394.

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Fourth industrial revolution, artificial intelligence and digital communications entirely lead to the changes in the approaches to the business modeling. The ecosystems of the businesses more than ever before engage all kind of stakeholders to the process of value creation. The value is creating through the entire supply chain by the participation of business, its partners/providers and end consumer. The measure of participation of end consumer in the personalized value creation will depend on his/her engagement in this process. But the world of personal brands which we create by the use of different social media demands people uniqueness and attractiveness for the subscribers. The role of business will be to suggest this opportunity and do it as easier and transparent this can be. The biggest challenge by this kind of business modeling is to define the contribution in the final value of each participant of such collaboration.
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Teehan, Paul. "Integrative approaches to environmental life cycle assessment of consumer electronics and connected media." Thesis, University of British Columbia, 2014. http://hdl.handle.net/2429/47025.

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The environmental impacts of information and communication technologies and consumer electronics are challenging to evaluate. Organizations and individuals wishing to reduce the impacts attributable to their usage of these products and systems rely on a limited technical knowledge base that struggles to stay current. Using a life cycle assessment approach which expresses environmental impacts quantitatively in terms of greenhouse gas emissions and primary energy demand, this dissertation significantly expands our understanding of the impacts of desktop computers, electronics products in general, and connected media services accessed in the home, in order to support environmentally-conscious decision-making and policy regarding these products and systems. The first of three studies, a meta-analysis of prior life cycle assessments of desktop PCs, resolves an important ambiguity in this literature and demonstrates that greenhouse gas emissions due to operational energy consumption usually exceed those due to device manufacturing. The second study calculates embodied greenhouse gas emissions of eleven electronics products through a teardown analysis, and finds a linear relationship between mass and embodied emissions, thus demonstrating that lightweight, compact products offer environmental benefits relative to larger products. A comparison to studies of older products also reveals that newer products are more materially efficient, largely due to reduction in integrated circuit content per product. Finally, the third study calculates aggregate US consumer greenhouse gas emissions due to broadcast television, video on demand, online video, other online uses, and offline uses when consumed using televisions, personal computers, tablets, and smartphones, including emissions due to devices in the home, networks, and datacenters. The study concludes that emissions due to video end-uses account for 75% of total consumer ICT emissions. About 71% of consumer ICT emissions arise due to devices in the home, especially TVs and desktop PCs, with the remainder due to networks and datacenters. Mobile platforms using Wi-Fi connections are the least impactful mode of consuming connected media content. Collectively, the dissertation argues for a more integrated approach towards impact estimation, in order to surmount issues regarding variation of modeling assumptions across existing studies, longevity of published work, and coverage of emerging products and services.
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Mehar, Sara. "The vehicle as a source and consumer of information : collection, dissemination and data processing for sustainable mobility." Thesis, Dijon, 2014. http://www.theses.fr/2014DIJOS069/document.

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Aujourd'hui, les véhicules sont devenus de plus en plus sophistiqués, intelligents et connectés. En effet, ils sont équipés de capteurs, radars, GPS, interfaces de communication et capacités de traitement et de stockage élevés. Ils peuvent collecter, traiter et communiquer les informations relatives à leurs conditions de travail et leur environnement formant un réseau véhiculaire. L'intégration des technologies de communication sur les véhicules fait l'objet d'une immense attention de l'industrie, des autorités gouvernementales et des organisations de standardisations; elle a ouvert la voie à des applications innovantes qui vont révolutionner le marché de l'automobile avec les principaux objectifs d'assurer la sécurité sur les routes, augmenter l'efficacité des transports et offrir un confort aux conducteurs et passagers. En outre, le transport est un secteur en évolution active. Des moyens de transport plus durables comme les véhicules électriques s'introduisent progressivement sur le marché de l'automobile tout en créant de nouveaux défis liés à la contrainte énergétique et la protection de l'environnement qui restent à résoudre.De nombreux projets et études ont été initiés exploitant les avantages des technologies de l'information et de communication (TIC) afin de répondre aux différents défis des systèmes de transport. Cependant, avoir des véhicules connectés et coopératifs crée un réseau hautement dynamique caractérisé par des ruptures de lien et de pertes de messages très fréquentes. Pour résoudre ces problèmes de communication, cette thèse se concentre sur deux axes majeurs: (i) le véhicule connecté (ou mobilité connectée) et (ii) la mobilité durable. Dans la première partie de cette thèse, la diffusion, la collecte et l'acheminement de données dans un réseau de véhicule sont adressés. Ainsi, un nouveau protocole de diffusion est proposé afin de faire face à la fragmentation et la connectivité intermittente dans ces réseaux. Ensuite, une nouvelle stratégie de déploiement d'infrastructure de communication est conçue afin d'améliorer la connectivité réseau et l'utilisation des ressources. Enfin, un nouveau protocole de routage, pour applications sensibles au délai, utilisant cette nouvelle infrastructure de communication est proposé. La deuxième partie se concentre sur la mobilité durable avec un focus sur les véhicules électriques et avec un objectif de réduire les problèmes de pollution et d'utiliser efficacement l'énergie. Une nouvelle architecture de gestion de flottes de véhicules électriques est proposée. Cette dernière utilise les protocoles implémentés dans la première partie de cette thèse afin de collecter, traiter et diffuser les données. Elle permet de surmonter les limitations liées à la courte autonomie des batteries des véhicules électriques. Ensuite, pour répondre aux besoins et défis d'équilibre énergétique, un nouveau schéma de déploiement des stations de recharge pour véhicules électriques est proposé. Cette solution permet de satisfaire les demandes des conducteurs en terme d'énergie, tout en tenant compte les capacités énergétiques disponibles
Today, vehicles have become more sophisticated, intelligent and connected. Indeed, they are equipped with sensors, radars, GPS, communication interfaces and high processing and storage capacities. They can collect, process and communicate information related to their working conditions and their environment forming a vehicular network. The incorporation of communication technologies on vehicles garnered a huge attention of industry, government authorities and standardizations organizations and opened the way for innovative applications that revolutionized the automotive market with the main goals to ensure safety on roads, increase transport efficiency and provide comfort to drivers and passengers. In addition, transportation is still an actively evolving sector. More sustainable means of transportation such as electric vehicles are introduced progressively to the automotive market with new challenges related to energy consumption and environment preservation that remain to be solved. Many research investigations and industrial projects are done to exploit the advantages of information and communication technologies (ICT) to fit with transportation challenges. However, having connected and cooperative vehicles creates a highly dynamic network characterized by frequent link breaks and message losses. To cope with these communication limitations, this thesis focuses on two major axis: (i) connected vehicle or connected mobility and (ii) sustainable mobility. In the first part of this thesis, data dissemination, collection and routing in vehicular networks are addressed. Thus, a new dissemination protocol is proposed to deal with frequent network fragmentation and intermittent connectivity in these networks. Then, a new deployment strategy of new communication infrastructure is developed in order to increase network connectivity and enhance the utilization of the network resources. Finally, a new routing protocol, for delay-sensitive applications, that uses the optimized infrastructure deployment is proposed. The second part focuses on sustainable mobility with a focus on electric vehicles and with the main objective is to reduce pollution issues and make better use of energy. A new architecture for electric vehicles fleet management is proposed. This latter uses the implemented protocols of the first part of this thesis in order to collect, process and disseminate data. It helps to overcome the limitations related to short autonomy of electric vehicles. Then, to meet energy balance challenges, a new deployment scheme for electric vehicles charging stations is developed. This solution helps to satisfy drivers’ demands in term of energy while taking into account available resources
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Wikström, Katrin, and Jönsson Isabell Szabo. "Have you heard the rumor about the connected consumer? : En kvantitativ studie om digital natives värderingar och förväntningar gentemot företag inom detaljhandeln." Thesis, Linnéuniversitetet, Institutionen för marknadsföring (MF), 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-85952.

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Syfte: Studien ämnar undersöka skillnader mellan digital natives och digital immigrants i strävan efter att identifiera huruvida de förstnämnda kan anses vara en enskild målgrupp med unika karaktärsdrag. Vidare syftar studien till att kartlägga de två gruppernas värderingar i förhållande till företag inom detaljhandeln med huvudfokus på digital natives. Resultatet förväntas mynna ut i teoretiska och praktiska implikationer om vilka förväntningar digitala konsumenter har på företag inom detaljhandeln. Studien utförs ur ett konsumentperspektiv där konsumenterna undersöks. Frågeställningar: -Hur särskiljer sig digital natives från digital immigrants i värderingar gentemot företag inom detaljhandeln? och -Hur påverkar den digitala disruptionen digital natives förväntningar på företag inom detaljhandeln? Metod: Studien har en deduktiv ansats där en kvantitativ metod använts i form av en enkätundersökning. I undersökningen deltog 206 respondenter vars svar jämfördes mellan digital natives och digital immigrants i databearbetningssystemet SPSS för att hitta likheter och skillnader grupperna emellan. Även en förundersökning av exempelfallet Giraffen har genomförts i syfte att sätta resultatet i relation till verkligheten. Resultat och Slutsats: Studien påvisar att digital natives och digital immigrants skiljer sig åt till viss del, men inte i den utsträckning teorin förklarar. Vidare antyder resultatet att digital natives inte kan ses som en unik målgrupp när de besitter många liknande värderingar som digital immigrants. Därmed kan påstås att förväntningarna på företag är gemensamma för båda grupperna som kan samlas under benämningen digitala konsumenter.
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Gaunt, Kevin. "Connecting Cameras : Putting a New Twist on Connected Consumer Electronics." Thesis, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-126477.

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Camera makers are now increasingly adding WiFi chips to cameras to make transferring photos to smartphones or computers easier. At the same time this new technology brings on the opportunity to rethink what a connected camera could be and how it might shape our relationship with these devices. As the features in our consumer cameras start to move beyond physical constraints of the device itself, we will rely more on the device’s inherent character to make sense of it. Through multiple workshops, experiments, mockups and prototypes I explored a set of alternative characters and concepts for our digital consumer cameras and ultimately give an example of how a playful camera might inspire us to look at ourselves and the world around us with new eyes.  The resulting provocation is KOPPLA, a prototype of an Internet-connected camera that treats its owners as a creative collective. It offers inspiring creative challenges at the touch of a button. These challenges come from other camera owners in the collective, from local communities or from organizations interested in gathering personal perspectives. The final design aims to provoke new ideas for what the industry considers a connected camera to be. In that sense, as a connecting rather than connected camera, KOPPLA goes beyond offloading photographs to a smartphone or the Internet – instead connecting its owners to new places, people and ideas.
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LEE, TUNG HUA, and 李東樺. "Digitalizing Convenience For Connected Consumer-An Exploratory Study of Taiwan Taxi Digital Transformation." Thesis, 2019. http://ndltd.ncl.edu.tw/handle/sm3wtw.

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碩士
明志科技大學
經營管理系碩士班
107
Abstract As information technology becomes a more integral part of today’s business landscape, more and more service providers use technology as an enabler for well-designed service to deliver further efficiency and cost effectiveness. It can be observed including the 3G system applied in taxi industry in the early period in order to analyze the data of the system and increase the efficiency of business. E-commerce is a boom in the modern business. Thanks to the prosperous development of internet. E-commerce draws on technologies and provides relevant services to customers by means of non-traditional channels. Furthermore, the concept of service innovation and service-oriented have become the mainstream value of the consumer era. Using Taiwan Taxi Co. as a case to explore how a service company extends and creates customer value via service innovation and redefining the taxi service. This study goes further to discuss how a service company builds and combines his internet partnership within payment flow, information flow and crossover integration under the information technology. Collecting second hands data from journal paper, magazines, newspapers, theses, and information via internet. This study conducted data analysis according to the framework of service innovation. This study finds that Taiwan Taxi Co. has been transformed twice so far. First, it is found that Taiwan Taxi Co. had replaced the traditional single ride dispatch service with the concept of channel services. Furthermore, Taiwan Taxi Co. using the original dispatch technology to develop key resources technology. What is more, tightening and expanding the relationship with cooperative partners and service procedures upstream and downstream, thereby becoming the only one listed taxi company in Taiwan. Secondly, Taiwan Taxi Co. learned to extend conception of inner customers (drivers) and external customers (passengers). Surrounded by core competencies, Taiwan Taxi Co. developed diversified services, explored in-depth of the needs of customers and organized all life service into the 55688 App through digital technology integration while combining with digital payment. Taiwan Taxi Co. now has been changed its business model by means of the advanced information technologies. Now, Taiwan Taxi Co. keeps going to extend and create its own service ecosystem with its partners, locate much more resources as much as it can. It is hoped that Taiwan Taxi can provide more value-added to its inn customers and external customers. Keyword:Digital transformation、Service innovation、Customer value
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Books on the topic "Connected consumers"

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Quesenbery, Whitney. Global UX: Design and research in a connected world. Waltham, MA: Morgan Kaufmann, 2012.

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The connected customer: The changing nature of consumer and business markets. New York, NY: Routledge, 2010.

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van der Stok, Peter, ed. Dynamic and Robust Streaming in and between Connected Consumer-Electronic Devices. Dordrecht: Springer Netherlands, 2005. http://dx.doi.org/10.1007/1-4020-3454-7.

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1972-, Stamper Christopher L., ed. Christians in a .com world: Getting connected without being consumed. Wheaton, Ill: Crossway, 2000.

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Wertime, Kent. Building brands & believers: How to connect with consumers using archetypes. Chichester: Wiley, 2002.

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Ott, Adrian C. The 24-Hour Customer: New Rules for Winning in a Time-Starved, Always-Connected Economy. New York: HarperBusiness, 2010.

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Multi-channel marketing ecosystems: [creating connected customer experiences]. London: Kogan Page, 2014.

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Zuev, Sergey, Ruslan Maleev, and Aleksandr Chernov. Energy efficiency of electrical equipment systems of autonomous objects. ru: INFRA-M Academic Publishing LLC., 2021. http://dx.doi.org/10.12737/1740252.

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When considering the main trends in the development of modern autonomous objects (aircraft, combat vehicles, motor vehicles, floating vehicles, agricultural machines, etc.) in recent decades, two key areas can be identified. The first direction is associated with the improvement of traditional designs of autonomous objects (AO) with an internal combustion engine (ICE) or a gas turbine engine (GTD). The second direction is connected with the creation of new types of joint-stock companies, namely electric joint-stock companies( EAO), joint-stock companies with combined power plants (AOKEU). The energy efficiency is largely determined by the power of the generator set and the battery, which is given to the electrical network in various driving modes. Most of the existing methods for calculating power supply systems use the average values of disturbing factors (generator speed, current of electric energy consumers, voltage in the on-board network) when choosing the characteristics of the generator set and the battery. At the same time, it is obvious that when operating a motor vehicle, these parameters change depending on the driving mode. Modern methods of selecting the main parameters and characteristics of the power supply system do not provide for modeling its interaction with the power unit start-up system of a motor vehicle in operation due to the lack of a systematic approach. The choice of a generator set and a battery, as well as the concept of the synthesis of the power supply system is a problem studied in the monograph. For all those interested in electrical engineering and electronics.
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Genevieve, Tour, ed. Selling luxury: Connect with affluent customers, create an atmosphere of beauty and impeccable service, and close the sale : lessons from Cartier, Lexus, the Four Seasons, Piaget, Dior, Moet-Hennessy, and other luxury brands. Hoboken, NJ: John Wiley, 2009.

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Morin, Raymond. Generation C: The Confluence Marketing at the Era of Connected Consumers. FriesenPress, 2018.

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Book chapters on the topic "Connected consumers"

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Shah, Purvi, and Eleanor Loiacono. "Information Search in an Era of Connected Consumers." In Let’s Get Engaged! Crossing the Threshold of Marketing’s Engagement Era, 243–44. Cham: Springer International Publishing, 2016. http://dx.doi.org/10.1007/978-3-319-11815-4_78.

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Sinclair, David, and Arshad Jamal. "Does the GDPR Protect UK Consumers from Third Parties Processing Their Personal Data for Secondary Purposes? A Systematic Literature Review." In Cybersecurity, Privacy and Freedom Protection in the Connected World, 379–94. Cham: Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-68534-8_24.

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Humphrey, William F., Debra A. Laverie, and Shannon B. Rinaldo. "Fostering Brand Community Through Social Media: A New Relational Framework for Targeting Connected Consumers." In Developments in Marketing Science: Proceedings of the Academy of Marketing Science, 664. Cham: Springer International Publishing, 2014. http://dx.doi.org/10.1007/978-3-319-10951-0_243.

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Lavrijssen, Saskia, and Blanka Vitéz. "Good Governance and the Regulation of the District Heating Market." In Shaping an Inclusive Energy Transition, 185–227. Cham: Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-74586-8_9.

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AbstractThis chapter discusses how the fundamental values of energy democracy and energy justice and the principles of good governance can play a role in developing a more consistent approach towards the regulation of the energy sector and, more in particular, in dealing with the challenges of regulating the heat transition in the Netherlands in a just way. Energy justice and energy democracy are energy specific concepts that are gaining influence when interpreting and applying the principles of good governance in the energy sector. Both concepts are based on the awareness that the energy transition is a matter for all citizens of the European Union and should not be ignored by policymakers and independent regulators. The heat transition in the Netherlands significantly impacts the position of consumers, prosumers and vulnerable customers, as an ever-larger group of consumers will be disconnected from the gas grid and will be connected to heat networks. Energy democracy and energy justice and the principles of good governance are important values that should guide policy-makers in making choices that affect consumer participation and the protection of vulnerable customers in the heat transition. It is elaborated how energy democracy and energy justice and the principles of good governance indeed can provide a useful framework within which advantages and disadvantages can be weighed of regulatory choices to be made when modernising the regulation of the heat market in a just way. In particular, there remains a lot to gain in terms of flexible regulation and supervision as well as the facilitation of consumer/prosumer participation in the Netherlands. Because it is likely that most heat consumers will remain locked in for a relatively long time in natural monopolies facilitated by older generation heat networks and the lack of alternative heating, substantive consumer-participation could yield positive results regarding community engagement in heat network management and heat supply.
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Carmichael, Matt. "The Connected Consumer." In BUYographics, 141–58. New York: Palgrave Macmillan US, 2013. http://dx.doi.org/10.1007/978-1-137-51027-3_10.

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Jansman, Hugh A. H. "Animal Conservation in the Twenty-First Century." In The International Library of Environmental, Agricultural and Food Ethics, 27–45. Cham: Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-63523-7_2.

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AbstractBiodiversity on Earth is rapidly decreasing and the situation in the Netherlands is in that perspective a textbook example. The main causes for species extinction are habitat loss, landscape degradation and overuse. Conservation efforts should focus more on the level of viable ecosystems. A strategic plan to do so is called Cores, Corridors and Carnivores (rewilding’s three C’s). This requires strong Cores of nature, mutually connected via robust Corridors. Based on island biogeography theory it can be calculated that if we want to conserve roughly 85% of the current biodiversity, 50% of the Earth’s surface needs to be protected, ‘Nature needs half’. For healthy ecosystems we need to get top-down forcing by apex consumers back in ecosystems. These apex consumers are mainly large Carnivores, and bringing them back asks for coexistence. If we want to keep our living conditions on planet Earth healthy we have to change our unsustainable way of living and change our way of thinking with respect to nature, natural processes and our relation with other species. The loss of biodiversity can only be halted or reversed if we save more space for nature and natural processes including top-down forcing and last but not least, find a way of coexistence with our fellow creatures.
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Genel, Zeynep. "The New Horizon of Public Relations." In Strategies and Tools for Managing Connected Consumers, 208–22. IGI Global, 2020. http://dx.doi.org/10.4018/978-1-5225-9697-4.ch012.

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Consumers pay attention to other consumers' comments, advice, and interactions during the purchase decision process. Besides having a strong impact on consumers' brand decisions, these user-driven contents have an important effect on brand's online reputation, which is very important area for consumers to follow the information about the brand. Therefore, some of the public relations practices will be forced to change by this new communication eco-system. The increasing power of consumer-driven content could lead to the evolution of traditional public relations and marketing communication. Interaction and participation would be the main concepts in the coming future of public relations. Therefore, this chapter aims to explain the effect of consumers' interactions on brand's social media accounts that would lead to their brand selection decisions.
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Lim, Ernest K. S. "Consumer Perception of Purchasing Organic Foods." In Strategies and Tools for Managing Connected Consumers, 106–15. IGI Global, 2020. http://dx.doi.org/10.4018/978-1-5225-9697-4.ch006.

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The aim of this study is to identify the consumer perception of buying the organic foods online in Malaysia. Consumer perception is typically affected by the variables such as purchase intention, price, health consciousness, organic certification and labeling, consumer knowledge, availability, and environmental concern. This study attempts to identify the relationship and linearity between the dependent and independent variables. Survey questionnaire was targeted to 200 online consumers aged between 18 to 65 years old who buy organic foods. The results indicate a significant positive relationship between price, health consciousness, organic certification and labeling, consumer knowledge, availability, and environmental concern and the purchase of organic food. It shows that purchase intention is linearly related to price, health consciousness, availability, and environmental concern.
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Vajjhala, Narasimha Rao, and Kenneth D. Strang. "What Motivates Young Technology-Literate Consumers in Densely Populated Areas?" In Strategies and Tools for Managing Connected Consumers, 20–33. IGI Global, 2020. http://dx.doi.org/10.4018/978-1-5225-9697-4.ch002.

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In this chapter, the authors analyze the cultural, technological, and psychological factors that influence online young technology-literate consumer behavior in a densely populated urban area. This chapter starts with a literature review of factors that can explain the online behavior of people from various demographic and cultural backgrounds including education, occupation, income level, gender, ethnicity, and age (as a control). The authors also reviewed several empirical studies that examine online consumer behavior in India, where the population is the second highest in the world and a leader in global technology services. The purpose of the study is to develop a multi-cultural model that could predict the emerging shopping pattern of young and highly connected consumers in the high technology use metropolitan area, specifically in Northern India. The results can be used to generalize other online consumer behavior in other similar highly populated communities where internet technology use is high.
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Kumar, Harish, Ruchi Garg, Payal Kumar, and Ritu Chhikara. "A Qualitative Insight Into the Personal Factors Impacting Online Impulse Behavior." In Strategies and Tools for Managing Connected Consumers, 279–91. IGI Global, 2020. http://dx.doi.org/10.4018/978-1-5225-9697-4.ch016.

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The purpose of the chapter is to have a deeper understanding of impulse buying and find out the different personal factors that affect the impulse behavior of the consumer in the online context. Phenomenology methodology was used by conducting 12 in-depth interviews with Gen Y as the main respondents. The interview transcripts were analyzed through the method of thematic analysis. This study found that factors such as sudden urge to buy, haptics, risk factors, persuasion, convenience, monotony and boredom, and trust were the dominant personal factors. These factors act as the triggers for consumers to make impulse purchase decisions. This study differentiates the personal and market-oriented factors and broaden the understanding of impulse buying behavior. The findings will enable the marketers to make effective strategies and help the business organizations to increase their revenues.
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Conference papers on the topic "Connected consumers"

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Patel, Deep N., Darshan Yadav, and Beshoy Morkos. "Analysis of Consumer Response and Pricing of Smart and Connected Products." In ASME 2018 International Design Engineering Technical Conferences and Computers and Information in Engineering Conference. American Society of Mechanical Engineers, 2018. http://dx.doi.org/10.1115/detc2018-86304.

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The emergence of Internet of Things (IoT) has created an unanticipated rise of smart and connected products in the consumer market. While, smart and connected products have become a fundamental part of our day to day life, consumer’s perspective regarding these smart and connected products still remains an uncharted territory. This paper tries to explore how these “smart” and “connected” products are perceived in the consumer market and what are the key driving factors behind the unparalleled success of these products. In order to answer these questions, the authors first determined the “smartness” and “connectivity” criteria to judge all the products based on the most commonly used rating systems for such products. Followed by a case study analysis to determine if there is a correlation between “smartness”, “connectivity” and other product parameters. It is discovered that “smartness” as defined in the paper, is a resource intensive component of a product and therefore, directly affects the price of a product. On the other hand, consumers are more receptive to “connectivity” aspect of a product. The correlations found in the paper could help fill the gaps between areas of focus for technology development in the industry and user demands.
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Balanuta, Ciprian Daniel, Alexandru Dusa, Gelu Gurguiatu, and Laurentiu Luca. "Reactive power compensation for consumers connected at long-distances." In 2019 6th International Symposium on Electrical and Electronics Engineering (ISEEE). IEEE, 2019. http://dx.doi.org/10.1109/iseee48094.2019.9136108.

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Oprea, Simona Vasilica, Adela Bara, and Marinela Mircea. "Data acquisition solutions for electricity consumers connected to smart grids." In 2017 18th International Carpathian Control Conference (ICCC). IEEE, 2017. http://dx.doi.org/10.1109/carpathiancc.2017.7970373.

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Toledo, Marco A., Carlos Alvarez-Bel, J. X. Pachar, W. A. Quizhpi, and Flavio A. Quizhpi. "Integration of photovoltaic generation for large industrial consumers connected to distribution systems." In 2020 IEEE International Autumn Meeting on Power, Electronics and Computing (ROPEC). IEEE, 2020. http://dx.doi.org/10.1109/ropec50909.2020.9258747.

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Molesky, Monroe J. "Communicating Cybersecurity and Privacy Design Attributes through Privacy Labeling of Consumer Electronic Medical Devices." In 2022 Design of Medical Devices Conference. American Society of Mechanical Engineers, 2022. http://dx.doi.org/10.1115/dmd2022-1045.

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Abstract The emergence of electronic medical devices has facilitated the integration of cybersecurity and privacy practices into the design of medical devices. An essential part of device design is the communication of the device principles to the consumers and providers that will utilize the device. The purpose of this research was to analyze the importance of health information privacy, propose a medical device privacy label and standards that can help fill these gaps for consumers, and evaluate the regulatory framework for which this proposal can be implemented. Privacy, both physical and informational, is a key pillar of American healthcare especially in our connected worlds. The threat to privacy from criminal actors and the impact that those actions of violating privacy can have on an individual’s health are serious. Evaluating previous privacy labels, which lacked in applicability to the healthcare field, this research proposes a unique, standardized consumer privacy label for the FDA to implement, mirroring the design and success of the FDA nutrition label in educating consumers in healthy decision making.
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Maharaja, K., P. Pradeep Balaji, S. Sangeetha, and M. Elakkiya. "Development of bidirectional net meter in grid connected solar PV system for domestic consumers." In 2016 International Conference on Energy Efficient Technologies for Sustainability (ICEETS). IEEE, 2016. http://dx.doi.org/10.1109/iceets.2016.7582897.

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Mukherjee-Das, Mou. "Gen Y and connected consumers - A study of their opinion management in social media." In 2014 2nd International Conference on Business and Information Management (ICBIM). IEEE, 2014. http://dx.doi.org/10.1109/icbim.2014.6970924.

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Alexandrescu, Aurora C., Simona Adina O. Alexandrescu, and Constantin Adrian O. Alexandrescu. "Contributions Concerning the Power Optimization of the Pumping Stations." In ASME 2008 Fluids Engineering Division Summer Meeting collocated with the Heat Transfer, Energy Sustainability, and 3rd Energy Nanotechnology Conferences. ASMEDC, 2008. http://dx.doi.org/10.1115/fedsm2008-55007.

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Profitability of water distribution activity depends largely on the relationships between operational capability and service costs, related to supplier’s performance, volume of distributed water and effective operating costs. The main variables that influence the total selling price are required investment value, specific consumption of electrical energy for pumping power, unit price of the electrical energy and total volume of monthly consumed water billed. The selection of rehabilitation and modernization measures must rely on market studies results that appropriately establish the quantities of water that may be distributed and billed. Present and future water requirements will be determined based on the analysis of actual operation data and on estimation of future trends in water consumption on national and international levels. The optimization calculation will use two target functions: total maximum efficiency and total electric power consumption required for transport of each cubic meter of supplied water, and cubic meter of sewage water, respectively. The mathematical methods may be improved by taking into account all active consumers in the network with simultaneous water requirements, at each moment of the day. Using several original mathematical algorithms, authors developed a computer program that calculates the functional parameters of the ensemble pumping station – hydrophore – pipe distribution network, as well as the available consumer parameters. This may be accomplished at each moment in time, depending on the number of active consumers simultaneously connected to the supply network, in the hypothesis of a minimum price of cubic meter of pumped water. This paper proposes a solution of the problem of reducing production costs for supplied domestic water, which directly affects the reduction of the electric power consumption.
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Belli, G., G. Brusco, A. Burgio, D. Menniti, A. Pinnarelli, and N. Sorrentino. "A feed-in tariff to favorite photovoltaic and batteries energy storage systems for grid-connected consumers." In 2013 4th IEEE/PES Innovative Smart Grid Technologies Europe (ISGT EUROPE). IEEE, 2013. http://dx.doi.org/10.1109/isgteurope.2013.6695425.

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Vijeesh, V., B. Ponkarthika, E. Kaliappan, M. Surendar, and M. Vignesh. "Energy Saving and Smart Billing System for Household Consumers Connected to a Smart Grid in Tamil Nadu Power System." In 2018 International Conference on Power, Energy, Control and Transmission Systems (ICPECTS). IEEE, 2018. http://dx.doi.org/10.1109/icpects.2018.8521613.

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Reports on the topic "Connected consumers"

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Park, Hyejune. The World’s Most Connected Apparel Consumers: Profiling Online Social Consumers. Ames: Iowa State University, Digital Repository, 2014. http://dx.doi.org/10.31274/itaa_proceedings-180814-949.

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Dukarski, Jennifer. Unsettled Legal Issues Facing Data in Autonomous, Connected, Electric, and Shared Vehicles. SAE International, September 2021. http://dx.doi.org/10.4271/epr2021019.

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Modern automobiles collect around 25 gigabytes of data per hour and autonomous vehicles are expected to generate more than 100 times that number. In comparison, the Apollo Guidance Computer assisting in the moon launches had only a 32-kilobtye hard disk. Without question, the breadth of in-vehicle data has opened new possibilities and challenges. The potential for accessing this data has led many entrepreneurs to claim that data is more valuable than even the vehicle itself. These intrepid data-miners seek to explore business opportunities in predictive maintenance, pay-as-you-drive features, and infrastructure services. Yet, the use of data comes with inherent challenges: accessibility, ownership, security, and privacy. Unsettled Legal Issues Facing Data in Autonomous, Connected, Electric, and Shared Vehicles examines some of the pressing questions on the minds of both industry and consumers. Who owns the data and how can it be used? What are the regulatory regimes that impact vehicular data use? Is the US close to harmonizing with other nations in the automotive data privacy? And will the risks of hackers lead to the “zombie car apocalypse” or to another avenue for ransomware? This report explores a number of these legal challenges and the unsettled aspects that arise in the world of automotive data
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Stephens, T. S., Jeff Gonder, Yuche Chen, Z. Lin, C. Liu, and D. Gohlke. Estimated Bounds and Important Factors for Fuel Use and Consumer Costs of Connected and Automated Vehicles. Office of Scientific and Technical Information (OSTI), November 2016. http://dx.doi.org/10.2172/1334242.

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African Open Science Platform Part 1: Landscape Study. Academy of Science of South Africa (ASSAf), 2019. http://dx.doi.org/10.17159/assaf.2019/0047.

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This report maps the African landscape of Open Science – with a focus on Open Data as a sub-set of Open Science. Data to inform the landscape study were collected through a variety of methods, including surveys, desk research, engagement with a community of practice, networking with stakeholders, participation in conferences, case study presentations, and workshops hosted. Although the majority of African countries (35 of 54) demonstrates commitment to science through its investment in research and development (R&D), academies of science, ministries of science and technology, policies, recognition of research, and participation in the Science Granting Councils Initiative (SGCI), the following countries demonstrate the highest commitment and political willingness to invest in science: Botswana, Ethiopia, Kenya, Senegal, South Africa, Tanzania, and Uganda. In addition to existing policies in Science, Technology and Innovation (STI), the following countries have made progress towards Open Data policies: Botswana, Kenya, Madagascar, Mauritius, South Africa and Uganda. Only two African countries (Kenya and South Africa) at this stage contribute 0.8% of its GDP (Gross Domestic Product) to R&D (Research and Development), which is the closest to the AU’s (African Union’s) suggested 1%. Countries such as Lesotho and Madagascar ranked as 0%, while the R&D expenditure for 24 African countries is unknown. In addition to this, science globally has become fully dependent on stable ICT (Information and Communication Technologies) infrastructure, which includes connectivity/bandwidth, high performance computing facilities and data services. This is especially applicable since countries globally are finding themselves in the midst of the 4th Industrial Revolution (4IR), which is not only “about” data, but which “is” data. According to an article1 by Alan Marcus (2015) (Senior Director, Head of Information Technology and Telecommunications Industries, World Economic Forum), “At its core, data represents a post-industrial opportunity. Its uses have unprecedented complexity, velocity and global reach. As digital communications become ubiquitous, data will rule in a world where nearly everyone and everything is connected in real time. That will require a highly reliable, secure and available infrastructure at its core, and innovation at the edge.” Every industry is affected as part of this revolution – also science. An important component of the digital transformation is “trust” – people must be able to trust that governments and all other industries (including the science sector), adequately handle and protect their data. This requires accountability on a global level, and digital industries must embrace the change and go for a higher standard of protection. “This will reassure consumers and citizens, benefitting the whole digital economy”, says Marcus. A stable and secure information and communication technologies (ICT) infrastructure – currently provided by the National Research and Education Networks (NRENs) – is key to advance collaboration in science. The AfricaConnect2 project (AfricaConnect (2012–2014) and AfricaConnect2 (2016–2018)) through establishing connectivity between National Research and Education Networks (NRENs), is planning to roll out AfricaConnect3 by the end of 2019. The concern however is that selected African governments (with the exception of a few countries such as South Africa, Mozambique, Ethiopia and others) have low awareness of the impact the Internet has today on all societal levels, how much ICT (and the 4th Industrial Revolution) have affected research, and the added value an NREN can bring to higher education and research in addressing the respective needs, which is far more complex than simply providing connectivity. Apart from more commitment and investment in R&D, African governments – to become and remain part of the 4th Industrial Revolution – have no option other than to acknowledge and commit to the role NRENs play in advancing science towards addressing the SDG (Sustainable Development Goals). For successful collaboration and direction, it is fundamental that policies within one country are aligned with one another. Alignment on continental level is crucial for the future Pan-African African Open Science Platform to be successful. Both the HIPSSA ((Harmonization of ICT Policies in Sub-Saharan Africa)3 project and WATRA (the West Africa Telecommunications Regulators Assembly)4, have made progress towards the regulation of the telecom sector, and in particular of bottlenecks which curb the development of competition among ISPs. A study under HIPSSA identified potential bottlenecks in access at an affordable price to the international capacity of submarine cables and suggested means and tools used by regulators to remedy them. Work on the recommended measures and making them operational continues in collaboration with WATRA. In addition to sufficient bandwidth and connectivity, high-performance computing facilities and services in support of data sharing are also required. The South African National Integrated Cyberinfrastructure System5 (NICIS) has made great progress in planning and setting up a cyberinfrastructure ecosystem in support of collaborative science and data sharing. The regional Southern African Development Community6 (SADC) Cyber-infrastructure Framework provides a valuable roadmap towards high-speed Internet, developing human capacity and skills in ICT technologies, high- performance computing and more. The following countries have been identified as having high-performance computing facilities, some as a result of the Square Kilometre Array7 (SKA) partnership: Botswana, Ghana, Kenya, Madagascar, Mozambique, Mauritius, Namibia, South Africa, Tunisia, and Zambia. More and more NRENs – especially the Level 6 NRENs 8 (Algeria, Egypt, Kenya, South Africa, and recently Zambia) – are exploring offering additional services; also in support of data sharing and transfer. The following NRENs already allow for running data-intensive applications and sharing of high-end computing assets, bio-modelling and computation on high-performance/ supercomputers: KENET (Kenya), TENET (South Africa), RENU (Uganda), ZAMREN (Zambia), EUN (Egypt) and ARN (Algeria). Fifteen higher education training institutions from eight African countries (Botswana, Benin, Kenya, Nigeria, Rwanda, South Africa, Sudan, and Tanzania) have been identified as offering formal courses on data science. In addition to formal degrees, a number of international short courses have been developed and free international online courses are also available as an option to build capacity and integrate as part of curricula. The small number of higher education or research intensive institutions offering data science is however insufficient, and there is a desperate need for more training in data science. The CODATA-RDA Schools of Research Data Science aim at addressing the continental need for foundational data skills across all disciplines, along with training conducted by The Carpentries 9 programme (specifically Data Carpentry 10 ). Thus far, CODATA-RDA schools in collaboration with AOSP, integrating content from Data Carpentry, were presented in Rwanda (in 2018), and during17-29 June 2019, in Ethiopia. Awareness regarding Open Science (including Open Data) is evident through the 12 Open Science-related Open Access/Open Data/Open Science declarations and agreements endorsed or signed by African governments; 200 Open Access journals from Africa registered on the Directory of Open Access Journals (DOAJ); 174 Open Access institutional research repositories registered on openDOAR (Directory of Open Access Repositories); 33 Open Access/Open Science policies registered on ROARMAP (Registry of Open Access Repository Mandates and Policies); 24 data repositories registered with the Registry of Data Repositories (re3data.org) (although the pilot project identified 66 research data repositories); and one data repository assigned the CoreTrustSeal. Although this is a start, far more needs to be done to align African data curation and research practices with global standards. Funding to conduct research remains a challenge. African researchers mostly fund their own research, and there are little incentives for them to make their research and accompanying data sets openly accessible. Funding and peer recognition, along with an enabling research environment conducive for research, are regarded as major incentives. The landscape report concludes with a number of concerns towards sharing research data openly, as well as challenges in terms of Open Data policy, ICT infrastructure supportive of data sharing, capacity building, lack of skills, and the need for incentives. Although great progress has been made in terms of Open Science and Open Data practices, more awareness needs to be created and further advocacy efforts are required for buy-in from African governments. A federated African Open Science Platform (AOSP) will not only encourage more collaboration among researchers in addressing the SDGs, but it will also benefit the many stakeholders identified as part of the pilot phase. The time is now, for governments in Africa, to acknowledge the important role of science in general, but specifically Open Science and Open Data, through developing and aligning the relevant policies, investing in an ICT infrastructure conducive for data sharing through committing funding to making NRENs financially sustainable, incentivising open research practices by scientists, and creating opportunities for more scientists and stakeholders across all disciplines to be trained in data management.
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