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Dissertations / Theses on the topic 'Computer Supported Cooperative Work'

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Published: 4 June 2021
Last updated: 26 January 2023

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1

Nilsson, Cindy. "Computer-Supported Cooperative Work and Embodied Social Interaction." Thesis, University of Skövde, School of Humanities and Informatics, 2004. http://urn.kb.se/resolve?urn=urn:nbn:se:his:diva-903.

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Research in Computer-Supported Cooperative Work (CSCW) has identified a gap - the, so called, social-technical gap - between the wide range of human social interactions that CSCW ideally should support and what current technology actually does support. At the same time recent work in cognitive science and CSCW has begun to elucidate the multifarious roles that the body plays in cognitive processes as well as many forms of social interaction, e.g. gestures, pointing, eye-contact and bodily mimicry. The aim of this dissertation has been to analyse to what degree different aspects of embodied social interaction are supported by different types of synchronous, remote location CSCW technology, and to develop recommendations for future development concerning aspects of embodiment. For this purpose, a number of crucial aspects of embodied social interaction have been identified and about twenty CSCW systems - both research prototypes and commercial systems - have been analysed with respects to how well they support these different aspects. The analysis shows that most CSCW systems only support a very limited range of aspects of embodied social interaction.

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2

Maarof, M. A. B. "Integrating security services into computer supported cooperative work." Thesis, Aston University, 2000. http://publications.aston.ac.uk/7989/.

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This research describes the development of a groupware system which adds security services to a Computer Supported Cooperative Work system operating over the Internet. The security services use cryptographic techniques to provide a secure access control service and an information protection service. These security services are implemented as a protection layer for the groupware system. These layers are called External Security Layer (ESL) and Internal Security Layer (ISL) respectively. The security services are sufficiently flexible to allow the groupware system to operate in both synchronous and asynchronous modes. The groupware system developed - known as Secure Software Inspection Groupware (SecureSIG) - provides security for a distributed group performing software inspection. SecureSIG extends previous work on developing flexible software inspection groupware (FlexSIG) Sahibuddin, 1999). The SecureSIG model extends the FlexSIG model, and the prototype system was added to the FlexSIG prototype. The prototype was built by integrating existing software, communication and cryptography tools and technology. Java Cryptography Extension (JCE) and Internet technology were used to build the prototype. To test the suitability and transparency of the system, an evaluation was conducted. A questionnaire was used to assess user acceptability.
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3

Ayala-Bush, Mary T. (Mary Theresa). "Group Decision-Making in Computer-Supported Cooperative Work Environments." Thesis, University of North Texas, 1998. https://digital.library.unt.edu/ark:/67531/metadc277771/.

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Computer-Support Cooperative Work (CSCW) reflects the change in emphasis from using computers to solve problems to using computers to facilitate human interactions. Most studies, however, have focused on the use of the technology rather than on the human-human interaction (HHI) in these environments due to: the varied perspectives of the investigators; and the lack of a consistent variables. Although numerous studies exist on a variety of products, only limited research has been conducted with the most prevalent of the technologies in the marketplace, Lotus Notes™. This field study, conducted using Lotus Notes™, operationalizes a model proposed, but not tested, for the study of group decision-making in CSCW environments put forth by Kraemer and Pinsonneault (1990). This study examines the use of CSCW in the group decision-making process, the participation rate for group decision-making in CSCW environments, and the criteria for determining quality in group decisions in CSCW environments. The study also proposes a new perspective for examining technology using the human context, recommends extensions for the group study framework and explores areas for future research.
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4

Barbosa, Alvaro. "Displaced soundscapes computer supported cooperative work for music applications." Saarbrücken VDM Verlag Dr. Müller, 2006. http://d-nb.info/991339223/04.

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5

Heaton, Lorna. "Culture in design, the case of computer-supported cooperative work." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1997. http://www.collectionscanada.ca/obj/s4/f2/dsk3/ftp04/nq26791.pdf.

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6

Harvey, Paul. "Research into a general framework for computer supported cooperative work." Thesis, University of Nottingham, 1996. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.307803.

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7

Ward, Sylvia Ann, and s. ward@cqu edu au. "Making sense of Computer Supported Cooperative Work: A taxonomy of terminology." Central Queensland University. Mangagement and Information Systems, 2007. http://library-resources.cqu.edu.au./thesis/adt-QCQU/public/adt-QCQU20081005.155331.

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There are four contributions of this research: 1) confirmation of inconsistent use of terminology in the Computer Supported Cooperative Work (CSCW) research field; 2) the development of a hierarchical terminology technique that extends the idea of cognitive mapping into a hierarchy of concepts and dictionary of related definitions; 3) a taxonomy of terminology showing the boundary of the CSCW research field; and 4) a dictionary of definitions relating to the terminology in the taxonomy. The investigation of prior research in this field found that there was a proliferation of terms all relating to support of groups, and there was a proliferation of software and systems that support groups. However, the terminology and definitions used by researchers were found to be inconsistent, with some terms being defined differently, but then used interchangeably. Inconsistency makes it difficult to determine what technology is being used in the research and where a research study fits into the research field. Knowledge of any research field is mainly gained through reading published research documents. This research analysed published documents in Computer Supported Cooperative Work (CSCW) to determine the scope, structure and meaning of the terminology used in this research field. The research resulted in a hierarchy of terminology and a dictionary of definitions. Future research will determine the value of these structures for new researchers, experienced researchers, and practitioners. During the investigation of prior research no technique was identified to undertake such a study. A hierarchical terminology technique (HTT), which is a form of content analysis process, was developed to structure a hierarchy of concepts to expose the relationships between terms. This technique includes terminology identification, analysis and presentation to show the scope of a research field and to present terminology and definitions to improve consistency. This technique can be used in other fields of study.
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8

Lichtman, Brian D. "Context-driven agents in computer supported cooperative works." Honors in the Major Thesis, University of Central Florida, 2011. http://digital.library.ucf.edu/cdm/ref/collection/ETH/id/469.

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This thesis describes a research project that investigates the level of contextualization needed to successfully build context-driven agents that can manage a cooperative project. Many times in industry, collaborators in a large project may be located vast distances from each other. It is for this reason that management of such projects can often be difficult. The purpose of this research is to design an agent that can take on the role of a project manager (PM) to assist the human project manager. Specifically, this thesis looks to give such project management agents full situational awareness. It is hypothesized that only with situational awareness can an agent successfully act in the role of a project manager. This thesis describes the investigation into the use of Context-Based Reasoning and Contextual Graphs to create an agent with such situational awareness. This thesis shows that with enough situational awareness, an agent will have the ability to successfully take on the role of a project manager. In particular, this thesis looks at a PM-agent that can manage a simulated project to design and construct a small sounding rocket.
B.S.P.E.
Bachelors
Engineering and Computer Science
Computer Engineering
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9

Hauschild, Thomas. "Computer supported cooperative work Applikationen in der Bauwerksplanung auf Basis einer integrierten Bauwerksmodellverwaltung /." [S.l. : s.n.], 2003. http://deposit.ddb.de/cgi-bin/dokserv?idn=970617577.

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10

!Wittchen, Marion. "Effects on self-commitment on trust and motivation in computer-supported cooperative work." Tönning Lübeck Marburg Der Andere Verl, 2008. http://d-nb.info/99577322X/04.

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11

Kremer, Rolf. "Replikatives Informationsmanagement in verteilten Groupware-Umgebungen : Entwicklung, Architekturdarstellung und Prototyp-Design des Replikationsmodells "Group replic" /." Aachen : Shaker, 1999. http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=008661084&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA.

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12

Miao, Yongwu. "Design and implementation of a collaborative virtual problem-based learning environment." Phd thesis, [S.l. : s.n.], 2000. http://deposit.ddb.de/cgi-bin/dokserv?idn=960586490.

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13

Sturzebecher, Dirk. "A portable and flexible Framework for CSCW Systems." [S.l. : s.n.], 2001. http://deposit.ddb.de/cgi-bin/dokserv?idn=960647503.

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14

Gassner, Katrin Simone. "Diskussionen als Szenario zur Ko-Konstruktion von Wissen mit visuellen Sprachen." [S.l. : s.n.], 2003. http://deposit.ddb.de/cgi-bin/dokserv?idn=970957459.

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15

Nägele, Stalder Christof. "Regular patterns in the group process how they are detected, what they tell us, and how they are related to performance /." Neuchâtel : [s.n.], 2004. http://doc.rero.ch/search.py?recid=5330&ln=fr.

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16

Wilde, Erik. "Group and session management for collaborative applications /." Aachen : Shaker, 1997. http://e-collection.ethbib.ethz.ch/show?type=diss&nr=12075.

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17

Rubart, Jessica. "Think shared : modellbasierte und komponentenorientierte Unterstützung wissensintensiver Kooperationen /." Berlin : Dissertation.de, 2005. http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=014189299&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA.

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18

Fuchs-Kittowski, Frank. "Integrierte IT-Unterstützung der Wissensarbeit eine tätigkeits- und kooperationsorientierte Perspektive." Lohmar Köln Eul, 2006. http://deposit.d-nb.de/cgi-bin/dokserv?id=2970911&prov=M&dok_var=1&dok_ext=htm.

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19

Cook, Neil. "A support framework for distributed conferencing systems." Thesis, University of Nottingham, 1996. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.388286.

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20

Isenhour, Philip L. "Sieve: A Java-Based Framework for Collaborative Component Composition." Thesis, Virginia Tech, 1998. http://hdl.handle.net/10919/36544.

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This thesis investigates the design objectives for a collaborative workspace based on Sun Microsystems' Java programming language and JavaBeans component architecture. The feasibility of a collaborative component workspace based on these objectives is demonstrated by Sieve, a Javabased framework for collaborative applications. Sieve allows multiple users to collaboratively add, edit, and connect components on a shared two-dimensional workspace. Sieve introduces a technique that leverages standard JavaBeans mechanisms to support use of \collaboration-unaware" software components. With this technique, components need only conform to basic JavaBeans conventions in order to be shared across collaborating sessions { they need not be programmed specifically for collaboration. Sieve also allows component developers to provide custom mechanisms for sharing components. Sieve is extensible in other ways, allowing developers to introduce new mechanisms for creating, displaying, editing, and connecting components. Three collaborative applications built on this framework are presented: a visualization environment, a circuit simulation, and a set of tools for composing arbitrary software components. The visualization environment allows construction of dataflow networks from an extensible set of modules. Modules may read data from a variety of sources, filter and transform the data in various ways, and generate visualizations. The circuit simulation allows users to collaboratively construct and analyze simple direct-current circuits. Finally, the \BeanBox Emulation" application reproduces the basic component-linking functionality of Sun's BeanBox builder tool. With this application, users may collaboratively edit and link objects that conform to standard JavaBeans conventions.
Master of Science
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21

Syring, Michael. "Computerunterstützung arbeitsteiliger Prozesse : Konzipierung eines Koordinatensystems für die Büroarbeit /." Wiesbaden : Dt. Univ.-Verl, 1994. http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=006157665&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA.

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22

Wu, Bo. "Einbau weiterer Desktop Publishing Systeme in DDE (Distributed Document Environment)." [S.l.] : Universität Stuttgart , Fakultät Informatik, 2000. http://www.bsz-bw.de/cgi-bin/xvms.cgi?SWB8536752.

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23

Schurr, Peter W. "Erweiterung von DDE (Distributed Document Environment) um Konsistenzbehandlung in mobiler Umgebung." [S.l.] : Universität Stuttgart , Fakultät Informatik, 1999. http://www.bsz-bw.de/cgi-bin/xvms.cgi?SWB8385916.

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24

Cole, Janet Vivienne. "Media use and computer supported cooperative work : a socio organisational computational description of accounting activities." Thesis, Brunel University, 2002. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.247500.

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25

Taylor, Jacqueline Ann. "Electronic mail, communication and social identity : a social psychological analysis of computer-mediated interactions." Thesis, University of Portsmouth, 1995. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.282542.

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The aims of the research are to study the effects of computer-mediated communication (CMC) on individual communication processes and group interaction under realistic conditions. This contrasts with previous research which has been conducted using inexperienced users in artificial situations. A study investigated communication issues in an organisation where a new electronic mail (e-mail) system had been implemented. Data regarding usage patterns and subjective evaluations of e-mail showed that usability of the system was not critical, but communication and social interaction were important issues not considered during implementation. In particular, the linking of groups within the organisation had been ignored. The second and third studies investigated the way that e-mail impacts on group interaction. Research on the effects of CMC on group processes has produced a number of contradictory findings and it has been proposed that differences in the e-mail context may be responsible for these findings. Based on social identity theory and the concept of de-individuation, it was hypothesised that the identifiability of users and the strength of group identity would be important factors. It was predicted that there would be less adherence to group norms in individuated groups, in terms of: more uninhibited communication (flaming), less group cohesion and less group polarisation. Study 2 compared subjects before and after discussion, whereas study 3 focused on the dynamic nature of communication and experience, using repeated assessment. The provision of extra identifying information was associated with increases in communication activity, self-disclosure and flaming, while limiting the amount of identifying information resulted in more balanced participation. Personal identifiability did not significantly affect the way users perceived themselves, but did affect the way they perceived other group members: there was more perceived group cohesion in groups which received extra identifying information. There was no significant support for the group polarisation phenomenon. There were very few significant effects. of group identity. The research findings are discussed in relation to social psychological theory, previous CMC research and theories of group development. Methodological issues and the practical implications of varying levels of identifiability are also considered. Recommendations are made for future research. One particular issue that needs addressing concerns whether 'flaming' is properly conceptualised as normative or antinormative behaviour.
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26

Yin, Min. "Team-Informationsmanagement : Konzepte und Implementierung eines agentenbasierten Team-Informationsmanagement-Systems (aTIMS) /." Aachen : Shaker, 1996. http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=015162742&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA.

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27

Breiner, Sibylle. "Die Sitzung der Zukunft : eine Vorausschau mit Groupware-Szenarien /." Heidelberg : Physica-Verlag, 1997. http://opac.nebis.ch/cgi-bin/showAbstract.pl?u20=3790810401.

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28

Keller, Felix S. "Scorecard for Managing E-Collaboration in International Virtual Consulting Teams." St. Gallen, 2008. http://www.biblio.unisg.ch/org/biblio/edoc.nsf/wwwDisplayIdentifier/01651538003/$FILE/01651538003.pdf.

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29

Brahm, Taiga. "Entwicklung von Teamkompetenz durch computergestütztes kollaboratives Lernen." Lengerich Berlin Bremen Miami, Fla. Riga Viernheim Wien Zagreb Pabst Science Publ, 2009. http://d-nb.info/100150187X/04.

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30

Klimpel, Lutz. "Systeme für die computerunterstützte kooperative Arbeit in Bauprojektgruppen eine empirische Analyse." Lohmar Köln Eul, 2005. http://deposit.ddb.de/cgi-bin/dokserv?id=2697012&prov=M&dok_var=1&dok_ext=htm.

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31

Lange, Markus. "Webbasierte prozedurale Moderation bessere Ergebnisse in Arbeitsgruppen erzielen." Saarbrücken VDM Verlag Dr. Müller, 2005. http://d-nb.info/983971226/04.

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32

Jansen, Marc. "Integrating smart devices in Java applications /." Hamburg : Kovač, 2006. http://www.verlagdrkovac.de/3-8300-2374-X.htm.

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33

O'Brien, Jon. "Improving CSCW systems design : theory, practice and the paradigm of 'the workaday world'." Thesis, Lancaster University, 1999. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.310802.

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34

Wagner, Frank. "Erstellung eines Constraints-basierten Aktivitätenmanagers für CASSY." [S.l. : s.n.], 2001. http://www.bsz-bw.de/cgi-bin/xvms.cgi?SWB9386082.

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35

Schauff, Michael. "Die Computerunterstützung konsensorientierter Gruppenentscheidungen /." Köln [Bertramstr. 1] : [Norderstedt] : J. Saborowski ; Libri Books on Demand, 2000. http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=008978785&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA.

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36

Harr, Rikard. "Striking a balance managing collaborative multitasking in computer-supported cooperation /." Doctoral thesis, Umeå : Institutionen för informatik, Umeå universitet, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-29945.

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37

Both, Petra von. "Ein systemisches Projektmodell für eine kooperative Planung komplexer Unikate." Karlsruhe : Univ.-Verl. Karlsruhe, 2004. http://www.uvka.de/univerlag/volltexte/2006/136/.

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38

Buzzi, di Marco Giorgio. "Toolboxen : ein Konzept für das Design von CSCW-Systemen zur Unterstützung von Kommunikation und Zusammenarbeit in Innovationsprojekten /." Flein bei Heilbronn : Schweikert, 2000. http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=009150224&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA.

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39

Henkel, Sören. "Ein System von Software-Entwurfsmustern für die Propagation von Ereignissen in Werkzeugen zur kooperativen Fabrikmodellierung /." Paderborn : Heinz Nixdorf Institut, Univ.-GH Paderborn, 1997. http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=007959474&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA.

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40

Fuchs, Ludwin. "Situationsorientierte Unterstützung von Gruppenwahrnehmung in CSCW-Systemen /." Sankt Augustin : GMD-Forschungszentrum Informationstechnik, 1998. http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=008089082&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA.

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41

Meyer, Sindy. "E-Collaboration als Erfolgspotenzial Grundlagen, Strategien und Prozesse." Saarbrücken VDM, Müller, 2004. http://deposit.d-nb.de/cgi-bin/dokserv?id=2880137&prov=M&dok_var=1&dok_ext=htm.

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42

Cermann, Holger. "Fernsteuerung von Anwendungen." [S.l. : s.n.], 2003. http://www.bsz-bw.de/cgi-bin/xvms.cgi?SWB10605158.

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43

Oberparleiter, Peter. "Eine Architektur zur gemeinsamen Nutzung von Anwendungen in der Lehre mit prototypischer Realisierung von Tafel und Leinwand." [S.l. : s.n.], 2002. http://www.bsz-bw.de/cgi-bin/xvms.cgi?SWB9716200.

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44

Chan, Hung-kit, and 陳雄傑. "The study of the different grouping arrangement ICT supported cooperative learning." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2003. http://hub.hku.hk/bib/B40040276.

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45

Hommerberg, Måns. "Enriching Circuit Switched Mobile Phone Calls with Cooperative Web Applications." Thesis, Uppsala universitet, Institutionen för informationsteknologi, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-159974.

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The thesis investigates the possibility to enrich standard mobile phone calls with cooperative web applications. Originating from the research field know as Computer Supported Cooperative Work (CSCW) this thesis report introduces and describes the implementation of several applications which can be used by the calling parties together during a phone call. Additionally, the report describes a proof-of-concept prototype for the Android platform, and discusses the performance of cooperative web application running on mobile devices in terms of network and CPU use. The conclusions of the thesis describe a prototype application addressing and implementing the requirements as described by the theory of computer supported collaborated work. The performance of the running application showed to be satisfactory, both regarding to network demand and processor use.
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46

Winkler, Pettersson Lars. "Collaborative Visualization : Designing and evaluating systems for co-located work." Doctoral thesis, Uppsala universitet, Avdelningen för människa-datorinteraktion, 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-8405.

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This thesis investigates new ways of using information visualization to support collaboration in co-located work. To study this phenomenon, Multiple Viewer Display Environments (MVDEs) with independent views have been applied to present information such that all viewers at the same time and in the same display can see correct views of 3D models, see correctly oriented text and see different parts and aspects of information in each view. Several prototypes have been developed either as proof of new conceptual designs or to evaluate particular research questions. These prototypes have been used to investigate general properties that apply to co-located collaborative visualizations. A prototype system to keep track of the viewpoints and information in the independent views was implemented on MVDE hardware to support discussions on future command and control environments and to provide the necessary framework for conducting empirical studies (Paper II). Another prototype, the in situ tomographic display, was developed to support presentation of spatial 3D data (e.g., temperature or airflow) in 2D views in situ with working environments (Paper III). In addition to the visualization systems, a technique for high precision pen-based interaction in rear-projection display environments - the PixelActiveSurface – was developed (Papers IV and V). The empirical studies evaluate how new forms of visualization in MVDEs with independent views affect the way information is perceived and can be shared in collaboration. The conclusion is that multiple independent views can provide more effective and efficient visualization when the following conditions are met: text is oriented towards the viewer (Paper VI), different aspects of information are coordinated between different views of the same display (Paper VIII) and correct views of 3D models are used to compare ordinal information and relations in spatial data (Paper VII). However, for the techniques to support co-located work efficiently, it is necessary that the type of work and the task to be solved are first properly analyzed and understood (Papers VII and IX).
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47

Hafner, William L. "Requirements and Architecture for a Group Memory in the Any-Time/Any-Place Domain of Computer Supported Cooperative Work." NSUWorks, 1999. http://nsuworks.nova.edu/gscis_etd/560.

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When workers are separated in time and space, but have to cooperate in solving a business problem, there is a need for computer-based support to assist the group in remembering group decisions, past activities, current assignments and on-going conversations about the work in progress. Computer technology can provide a repository that allows group members to record and retrieve this type of information from a central system. This dissertation has focused on the system requirements for this type of group memory in the Any-Time/Any-Place domain of computer-supported cooperative work. A set of requirements for a central system to support distributed group work has been developed. The consolidated requirements have been documented in a requirements specification. This specification has refined the system designs presented in the published literature. The requirements developed were used to produce a software reference architecture for an Any-Time/Any-Place group memory system. The reference architecture that resulted from the consolidated requirements was validated through comparison with representative implementations documented in the published literature of cooperative work. Functional mappings from the reference architecture to the validation instantiations have shown that the reference architecture represents the class of systems that support group memory.
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48

Livingston, Alan. "A Comparative Analysis of Style of User Interface Look and Feel in a Synchronous Computer Supported Cooperative Work Environment." Thesis, University of North Texas, 2005. https://digital.library.unt.edu/ark:/67531/metadc4765/.

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The purpose of this study is to determine whether the style of a user interface (i.e., its look and feel) has an effect on the usability of a synchronous computer supported cooperative work (CSCW) environment for delivering Internet-based collaborative content. The problem motivating this study is that people who are located in different places need to be able to communicate with one another. One way to do this is by using complex computer tools that allow users to share information, documents, programs, etc. As an increasing number of business organizations require workers to use these types of complex communication tools, it is important to determine how users regard these types of tools and whether they are perceived to be useful. If a tool, or interface, is not perceived to be useful then it is often not used, or used ineffectively. As organizations strive to improve communication with and among users by providing more Internet-based collaborative environments, the users' experience in this form of delivery may be tied to a style of user interface look and feel that could negatively affect their overall acceptance and satisfaction of the collaborative environment. The significance of this study is that it applies the technology acceptance model (TAM) as a tool for evaluating style of user interface look and feel in a collaborative environment, and attempts to predict which factors of that model, perceived ease of use and/or perceived usefulness, could lead to better acceptance of collaborative tools within an organization.
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49

Gurtner, Andrea Gurtner Andrea. "Zweimal musst du es schon sagen Strategieentwicklung und Kommunikationsmuster in hierarchisch organisierten Teams = Saying it at least twice : strategy development and leader communication patterns /." [S.l.] : [s.n.], 2002. http://www.stub.unibe.ch/download/eldiss/03gurtner_a.pdf.

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Hugentobler, Florian. "Formation and Evolution of Trust in Virtual Teams." St. Gallen, 2005. http://www.biblio.unisg.ch/org/biblio/edoc.nsf/wwwDisplayIdentifier/02602621001/$FILE/02602621001.pdf.

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