Books on the topic 'Complaining behaviour'

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1

McCabe, Margaret Edel. An investgation in to the consumer complaining behaviour of online bank customers in Northern Ireland. [S.l: The Author], 2004.

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2

Berry, Joy Wilt. A children's book about complaining. [Danbury, Conn.]: Grolier Books, 1988.

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3

Coping and complaining: Attachment and the language of dis-ease. New York, NY: Brunner-Routledge, 2003.

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4

Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior (8th 1984 Louisiana State University). Consumer satisfaction, dissatisfaction, and complaining behavior: Combined proceedings : papers from the Eighth Conference, Louisiana State University, Baton Rouge, Louisiana, March 8-10, 1984 and the Ninth Conference, Phoenix, Arizona, February 20-21, 1985. Edited by Hunt H. Keith, Day Ralph L, Indiana University. Dept. of Marketing., and Conference of Consumer Satisfaction, Dissatisfaction, and Complaining Behavior (9th : 1985 : Phoenix, Ariz.). Bloomington: Dept of Marketing, School of Business, Indiana University, 1985.

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5

Complaining, Teasing, and Other Annoying Behaviors. Yale University Press, 2003.

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6

Kowalski, Robin M. Complaining, Teasing, and Other Annoying Behaviors. Yale University Press, 2008.

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7

Kowalski, Robin M. Complaining, Teasing and Other Annoying Behaviors. Yale University Press, 2014.

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8

Journal of Consumer Satisfaction Dissatisfaction and Complaining Behavior. Brigham Young Univ Graduate School, 1991.

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9

Journal of Consumer Satisfaction Dissatisfaction and Complaining Behavior. Brigham Young Univ Graduate School, 1989.

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10

Journal of Consumer Satisfaction Dissatisfaction and Complaining Behavior. Brigham Young Univ Graduate School, 1988.

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11

Hunt, H. Keith. Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior, 2003. Cs/D&Cb, 2003.

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12

Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior, 1990. Brigham Young Univ Graduate School, 1990.

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13

Day, Ralph L. Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior, 1990. Brigham Young Univ Graduate School, 1989.

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14

Edmonston, Phil. Art of Complaining: Canada's Consumer Action Guide. Dundurn, 2013.

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15

Yuksel, Atila. Tourist Satisfaction and Complaining Behavior: Measurement and Management Issues in the Tourism and Hospitality Industry. Nova Science Pub Inc, 2008.

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16

Atila, Yüksel, ed. Tourist satisfaction and complaining behavior: Measurement and management issues in the tourism and hospitality industry. New York: Nova Science Publishers, 2008.

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