Academic literature on the topic 'Community service organisations'
Create a spot-on reference in APA, MLA, Chicago, Harvard, and other styles
Consult the lists of relevant articles, books, theses, conference reports, and other scholarly sources on the topic 'Community service organisations.'
Next to every source in the list of references, there is an 'Add to bibliography' button. Press on it, and we will generate automatically the bibliographic reference to the chosen work in the citation style you need: APA, MLA, Harvard, Chicago, Vancouver, etc.
You can also download the full text of the academic publication as pdf and read online its abstract whenever available in the metadata.
Journal articles on the topic "Community service organisations"
1
Jeffery, Vivienne, and Kaye Ervin. "Responding to rural health needs through community participation: addressing the concerns of children and young adults." Australian Journal of Primary Health 17, no. 2 (2011): 125. http://dx.doi.org/10.1071/py10050.
Full textAbstract:
A small rural health service undertook a major needs analysis in 2008 to identify gaps in service delivery and duplication of services. This exercise was intended to inform strategic direction but the result was consumer and community consultation and outcomes that far exceeded everyone’s expectations. Organisations often pay lip service to the concept of community participation and consultation and the importance of consumer involvement. Turning this rhetoric into action is challenging and requires dedicated staff, organisational support and momentum for it to occur. The project described resulted in targeted, purposeful action regarding community engagement, and the findings and outcomes are reflective of this. The unexpected findings required an organisational shift, which was embraced by the health service and resulted in collaborative partnerships with consumers and organisations that are proving beneficial to the entire community and outlying areas. Few organisations would demonstrate the willingness to accommodate such change, or undertake a needs analysis that is chiefly community driven.
2
Birleson, Peter. "Learning Organisations: A Suitable Model for Improving Mental Health Services?" Australian & New Zealand Journal of Psychiatry 32, no. 2 (April 1998): 214–22. http://dx.doi.org/10.3109/00048679809062731.
Full textAbstract:
Objective: The aim of this paper was to describe an organisational model that has created interest in recent business management literature as supporting learning, adaptation and continuous improvement. Method: Some key features of the literature on learning organisations are outlined, including the values and processes involved, together with a structural and cultural template that has been applied to a community child and adolescent mental health service. Some blocks to learning and the leadership skills required to develop adaptive services are described. Results: The experience of applying the model has led to a change in mental health service organisational structure and culture towards greater support for research, quality improvement, experimentation and adaptation. Conclusions: The learning organisation model offers a more comprehensive framework for designing adaptive mental health services and supporting quality management practices than any other recent organisational form.
3
Colbran, Richard, Robyn Ramsden, Karen Stagnitti, and Samantha Adams. "Measures to assess the performance of an Australian non-government charitable non-acute health service: A Delphi Survey of Organisational Stakeholders." Health Services Management Research 31, no. 1 (August 17, 2017): 11–20. http://dx.doi.org/10.1177/0951484817725681.
Full textAbstract:
Organisation performance measurement is relevant for non-profit charitable organisations as they strive for security in an increasingly competitive funding environment. This study aimed to identify the priority measures and indicators of organisational performance of an Australian non-government charitable organisation that delivers non-acute health services. Seventy-seven and 59 participants across nine stakeholder groups responded to a two-staged Delphi technique study of a case study organisation. The stage one questionnaire was developed using information garnered through a detailed review of literature. Data from the first round were aggregated and analysed for the stage two survey. The final data represented a group consensus. Quality of care was ranked the most important of six organisational performance measures. Service user satisfaction was ranked second followed by financial performance, internal processes, employee learning and growth and community engagement. Thirteen priority indicators were determined across the six measures. Consensus was reached on the priority organisational performance measures and indicators. Stakeholders of the case study organisation value evidence-based practice, technical strength of services and service user satisfaction over more commercially orientated indicators.
4
Edwards, A. G. "OUTSOURCING—A GLOBAL PERSPECTIVE." APPEA Journal 37, no. 1 (1997): 575. http://dx.doi.org/10.1071/aj96036.
Full textAbstract:
The global business community is experiencing a massive shift towards adoption of outsourced 'back office' transaction services.Called 'strategic outsourcing', it is driven by the desire of global companies to focus on core activities, and to outsource non-core business processes to specialist global service organisations. It is a significant new market for these organisations, expected to be worth US$40 billion globally, by the year 2000.While cost reduction is a major benefit, the outsource service provider offers value-added service by its ability to re-engineer business processes to world best practice, its ability to rapidly transition the client organisation to new technology, and by extracting the efficiencies of shared services processing.The global service organisations see strategic outsourcing as a natural evolution of their service offering.Outsourcing extends beyond the cost reduction strategies of their consulting service projects: downsizing organisation structure, re-engineering to introduce world class business processes, and transition management for introduction of new technology.By evolving from these project based assignments, into provision of on-going outsourced transaction services, the service organisations have the opportunity to establish a different strategic relationship with their clients, and add value that a client organisation cannot achieve by itself.Cost savings come from the operational efficiencies of shared services processing, and the lower operational cost achieved by specialising the processing of non-core, 'back-office' transactions, and sharing overheads between several clients.Additional business benefits result from the partnering relationship, which can produce new industry specialist services3 valuable to other clients within the same industry.It is likely that the role of the service organisation will further develop, from the position of strategic outsource business partner, to that of general contractor, where a client selects one major supplier as the single point of contact for all outsourced services. The general contractor becomes responsible for all outsourced outputs, subcontracts the services of all other outsourcing organisations, and remains solely responsible for their service provision.
5
Wallace, Simon. "Community care reaches out for the mobile moment." Clinical Governance: An International Journal 20, no. 3 (July 6, 2015): 123–33. http://dx.doi.org/10.1108/cgij-07-2015-0023.
Full textAbstract:
Purpose – The purpose of this paper is to explore the quite extraordinary way the phenomena of mobile communication has gripped our society and the opportunities this provides for healthcare. Design/methodology/approach – It describes the ticking public health time bomb surrounding long term conditions and dementia and the need to radically overhaul how community services are delivered. It dissects the opportunities and challenges of providing a mobile health and social care service in the community and explores what a mobile moment means for these professionals. Findings – It stresses that the answer is NOT to simply provide an organisation’s IT back-office environment in the field and describes the concept of a dedicated organisation app platform tailored to meet this need. Originality/value – The paper concludes by reviewing recent evidence about the benefits and opportunities for health and social care organisations to embrace mobile working.
6
Schutte, C. F. "Managing water supply and sanitation services to developing communities: key success factors." Water Science and Technology 44, no. 6 (September 1, 2001): 155–62. http://dx.doi.org/10.2166/wst.2001.0364.
Full textAbstract:
A number of key success factors in the management of organisations responsible for the provision of water supply and sanitation services to developing communities have been identified as critical to the sustained success of such organisations. These factors have to receive specific and sustained attention from management. They should form the focus of management attention in addition to the many other important factors requiring management input. The key success factors which are critical to ensure a sustained water supply and the provision of sanitation services to developing communities centre around two main areas, i.e. the credibility of the organisation with the community it serves and the creation of an organisation culture of focusing on service to the community, on income generation and on minimising of losses.
7
Raniga, Tanusha, Barbara Simpson, and Ntokozo Mthembu. "CHALLENGES TO BUILDING AUTHENTIC PARTNERSHIPS: LESSONS FROM BHAMBAYI, KWAZULU-NATAL, SOUTH AFRICA." Southern African Journal of Social Work and Social Development 26, no. 2 (March 2, 2017): 124–40. http://dx.doi.org/10.25159/2415-5829/2186.
Full textAbstract:
In contemporary South Africa, partnerships between service providers in government, non-governmental organisations, the private sector and community based organisations have been identified as a means to strengthen communities and the sustainability of social services. However, the unequal power relations that exists between and within these organisations often leads to fragmentation, duplication, and lack of coordination of social services. Using Fowler’s (1998) conceptualisation of authentic partnerships, this qualitative phase of a larger study explored the challenges of building authentic partnerships in Bhambayi, a predominantly informal settlement in KwaZulu-Natal, South Africa. Individual interviews and a focus group held with nine service providers revealed that intraorganisational challenges, cross-boundary and inter-organisational relations as well as political influences were obstacles to the development of authentic partnerships. The article suggests that open communication, clarity of roles and mutual trust between service providers is vital.
8
MILBOURNE, LINDA. "Remodelling the Third Sector: Advancing Collaboration or Competition in Community-Based Initiatives?" Journal of Social Policy 38, no. 2 (April 2009): 277–97. http://dx.doi.org/10.1017/s0047279408002845.
Full textAbstract:
AbstractIn the last decade, UK public agencies have increasingly been required to collaborate with non-state providers to deliver welfare services. Third sector organisations are now providers of services from early years to old age, taking a growing role in children and young people's services in socially deprived neighbourhoods. National policy has recognised third sector expertise in working with marginal groups of people. However, changing relationships with the state have drawn community organisations into new, often uncomfortable, organisational arrangements, affecting their work and their roles in relation to service users and community stakeholders.This article examines recent changes from a third sector perspective, drawing on data from a study of community-based organisations providing children and young people's services in deprived localities. It considers the changing environment of ‘new localism’ affecting these organisations, focusing on recent plans for local area commissioning of services.The article identifies some progress in supporting community services in deprived areas but illustrates how the continuing emphasis on competitive contracts and centrally driven frameworks undermines collaborative work and community trust. It argues that such mechanisms may serve short-term state interests but devalue the very community-level work, which is increasingly being promoted to address challenging social problems.
9
Walker, Peter. "Negotiating trans-cultural social service partnerships." Aotearoa New Zealand Social Work 22, no. 3 (July 8, 2016): 48–55. http://dx.doi.org/10.11157/anzswj-vol22iss3id183.
Full textAbstract:
This paper explores trans-cultural organisational partnerships within kaupapa Māori, Pacific people’s and mainstream organisations and how such partnerships are formed and maintained. I describe and analyse such partnerships in practice in New Zealand, using Das and Teng’s (2001) trust, risk and control schema, focusing on what works and why it works, and outline strategies to enable the implementation of such partnerships to other sites. The research will hopefully be a resource for those working in community development and social service organisations, who intend to enter into trans-cultural partnerships.
10
Hodgkin, Suzanne, Pauline Savy, Samantha Clune, and Anne-Marie Mahoney. "Navigating the marketisation of community aged care services in rural Australia." International Journal of Care and Caring 4, no. 3 (August 1, 2020): 377–93. http://dx.doi.org/10.1332/239788220x15875789936065.
Full textAbstract:
The aged care policies of many Organisation for Economic Co-operation and Development countries reflect free-market principles. In Australia, the recently introduced Consumer Directed Care programme centres on markets in which a range of organisations compete to provide services to community-living elders. As consumers, older people are allocated government funding with which they select and purchase items from their chosen service organisation. This article presents findings from a case study that explored the impacts of this programme on a group of rurally based, not-for-profit providers and consumers. The findings portray the challenges and advantages associated with providing and accessing services in limited rural markets.
Dissertations / Theses on the topic "Community service organisations"
1
El-Sanady, Magdy Latif. "Performance analysis of Egyptian non-governmental organisations in primary health care." Thesis, Keele University, 2001. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.341301.
Full textAbstract:
Despite recent phenomenal growth of non-governmental organisations (NGOs) in the developing world, especially in the field of primary health care (PHC), their performance currently witnesses many paradoxes. For example, a paradox between their growth in size and diversity, yet increasing concerns about their impact; another paradox is that of the intense questioning of their performance in development and health, and yet the increasing flow of support from most international agencies; and, a third paradox, is that of the increasing pressures for, and acceptance of the need for, performance evaluation, and yet a lack of institutionalisation within NGOs themselves, and the scarcity of models that can guide/help NGOs in that direction. Many explanations have been suggested for these paradoxes, and are likely to include the following: first, an NGO may lack the performance system which enables it to look at its own performance and analyse in a systematic way; second, an NGO, when undertaking a selfevaluation exercise, may confine itself solely to the project level (for accountability reasons) and overlook the other levels of analysis (namely, the organisation, service delivery, and individual levels); and, third, an NGO may not hold an holistic view as to what areas should be analysed, nor may it have the analytical tools readily available which help it to undertake such an analysis. Evidence from different literature supports each of these possible explanations. Accordingly, within this thesis, to help an NGO self-analyse its performance, a performance analysis framework (PAF) has been developed. This framework is structured to analyse the performance of an NGO service provider at three main levels: organisational; project; and, service delivery. Each level addresses an area for analysis, drawing upon a set of criteria for each area, raising a group of relevant questions for each criterion, and casting light on a cluster of possible investigative tools largely, but not exclusively, qualitative in nature. Theunderlying hypothesis of this framework is that the performance of an NGO in health and social development is the outcome of an interaction of many factors within both its external and internal environments. Hence, in the PHC setting, an NGO is confronted with an external environment composed of contextual elements (political, economic, legal, and socio-cultural), as well as a cluster of relationships with different stakeholders (donors, beneficiaries, government bodies, and other NGOs). On the other hand, the internal environment of an NGO is formed of a four-fold set of inter-related elements: its identity, its strategy, its operations, and its resources. Thus, the kinds of interactions taking place in both these environments are key determinants of the overall performance of the NGO. The PAF was then field tested in Egypt through a series of investigations, including focus group interviews as well as instrumental case studies. Four cases were selected from a pool of Egyptian NGOs (ENGOs) with different histories and geographic locations, but all being Community Development Associations (CDAs); participants in umbrella capacity building (CB) programmes sponsored by intermediary NGOs and funded by one bilateral donor; and, having service provision in the area of Maternal and Child Health (MCH). While the PAF was applied at the project level, the four PHC/MCH projects have also served as entry points to the analysis of the four organisations through a participatory self-assessment approach. The PAF, therefore, served as both research tool and conceptual frame of reference against all four cases, relying upon various triangulation techniques, in pursuit of research validation and quality control. The outcome is that of robustly testing the framework: by so doing, important lessons and insights have emerged both about the external and internal environment of ENGOs; and about the levels and kinds of performance CDAs operating in health currently attain, and can attain in the future. The research concludes with recommendations for a proposed capacity-building programme for CDAs guided by the PAF
2
Baulderstone, Joanne Mary, and jo baulderstone@flinders edu au. "Why Can't You Just Tell the Minister We're Doing a Good Job? Managing Accountability in Community Service Organisations." Flinders University. Political and International Studies, 2005. http://catalogue.flinders.edu.au./local/adt/public/adt-SFU20051212.163812.
Full textAbstract:
Community service organisations play a crucial role in the delivery of many social services while functioning from a strong values base often associated with a particular religion. They attempt to respond to the needs of multiple stakeholders. This creates a complex and sometimes ambiguous set of accountability relationships.
Government contributes significantly to the funding of most community service organisations, and often this is reflected in close working relationships between public servants in funding departments and managers of community service organisations. The nature of this relationship was changed as a consequence of a wave of public sector reforms beginning in the 1980s. These reforms aimed to increase the efficiency, effectiveness and accountability of government departments. Strategies adopted included funder-purchaser-provider models of service delivery, leading to the contracting out of some services previously provided by government and the adoption of more contract-like agreements with existing external service providers. This led to the development of additional mechanisms for measuring and monitoring performance. These were directed both internally towards public sector staff and externally to funded programs.
The community services sectors concern about the impact of reform on their functioning and survival provided the impetus for undertaking this qualitative study of the management of accountability in community service organisations in South Australia. Data were collected in 2000-2001 through interviews with community service organisation and public service staff, and through analysis of organisational documents related to accountability. Staff from twelve community service organisations, and state and federal public servants participated. While the analysis shows the costs to community service organisations and the damage to their relationship with government resulting from reform, it also identifies improvements to the management of accountability in some organisations.
Governments at both state and federal levels have since adopted the language of partnership and collaboration. This occurred partly in recognition of the negative impacts of an over-zealous emphasis on distanced purchaser-provider relationships and partly from an increasing recognition of the failure of existing systems to resolve complex social issues.
Follow-up data were collected in 2004 that identified changes in the relationships between the community service organisations and funding departments, and in the community service organisations management of their own accountability. Analysis of these data found a significance increase in formal relationships between community service organisations but limited change in the relationship with government.
Through an analysis of the impact of public sector change on community service organisations in South Australia, this thesis contributes to the understanding of inter-sectoral relationships and the management of accountability in community service organisations.
3
Williams, Dale, of Western Sydney Hawkesbury University, Faculty of Agriculture and Horticulture, and School of Agriculture and Rural Development. "A participatory approach to evaluating voluntary rural community-based organizations is an effective tool for organizational learning and ensuing rural community development, as evidenced in the participative evaluation of the Southern Riverina Rural Advisory Service." THESIS_FAH_ARD_Williams_D.xml, 1995. http://handle.uws.edu.au:8081/1959.7/69.
Full textAbstract:
The central argument of this thesis is that participative approaches to evaluating voluntary rural community-based organisations are an effective tool for organisational learning and ensuing rural community development. This proposition is explored through the evaluation and strategic planning of the Southern Riverina Rural Advisory Service, a community-based counselling organisation. The Service works with families experiencing financial hardship and associated stress. The thesis is multi-faceted and generic issues included: the importance of commitment by rural communities and organisations to creating frameworks for understanding and acting in integrated ways to the diversity, inter-relatedness and conflict of issues, wishes and needs of members, and to develop the capacity to transform contexts of dependency-oriented crisis situations to ones of self-responsible, interdependent change; the need to view contexts through integration of local, regional, national and global perspectives and to develop networks to integrate understanding and action; and to continue learning how to better enhance organisational and community-based learning.Master of Science (Hons)
4
Molefe, Sopeng Prince. "Welfare provision by selected self-help organizations : exploratory study." Thesis, University of Limpopo, 1989. http://hdl.handle.net/10386/2556.
Full text
5
Ahmed, Maryan A. "Exploring the link between migrant’s community organisations and the support structures of the host country: A case study of Somali and Ethiopian migrants in Cape Town." University of Western Cape, 2020. http://hdl.handle.net/11394/7406.
Full textAbstract:
Magister Artium (Development Studies) - MA(DVS)South Africa is a regional hub for international immigration and the main destination for many African descent, a home of high number of refugees ad asylum seekers across African continent. The refugees and asylum seekers communities in South Africa are settled and melting into the city life with the host communities.
6
Ruzzene, Nora, and n/a. "A STUDY OF THE PERCEPTIONS OF PERSONNEL INVOLVED IN THE SERVICE DELIVERY IMPLEMENTATION OF MULTICULTURAL POLICIES IN THE CONTRACTUAL ENVIRONMENT OF COMMUNITY HEALTH SERVICES IN THE NORTHERN METROPOLITAN REGION OF MELBOURNE." La Trobe University. School of Social Work and Social Policy, 2002. http://www.lib.latrobe.edu.au./thesis/public/adt-LTU20050718.131455.
Full textAbstract:
This study investigated the nexus between multicultural policies and contract management within the Community Health Services in the Northern Metropolitan Region of the Victorian Department of Human Services. Access and equity of services to linguistic minority migrant groups is a central component of this study.
The study drew on literature pertaining to social work theory and practice, with a particular focus on structural social work, the evolution of Australia's multicultural policy and the context of contract management.
The data collection consisted of two stages. The first stage comprised of twenty-two semi-structured interviews with Chief Executive Officers and managers from the Community Health Services, government personnel from the Department of Human Services and key informants. The second stage of the study, a self administered questionnaire survey for service providers, was developed and designed from the key themes identified from the interviewee data. A total of 119 service providers responded to the questionnaire.
Key findings of this study were first, that the Community Health Services have broad policies of inclusion. Secondly, that the multicultural policy may be considered a broader policy then just a policy relating to people of non-English speaking backgrounds or culture relating to ethnicity. Thirdly, funding arrangements appeared limited in their expectations regarding linguistic accessibility. Fourthly, service providers had a different perception of the quality level of service their organisation provided to English speakers and non-English speakers.
Implications of this study included, first, having broad inclusive policies would require specific strategies of access. Secondly, multicultural policy as such may need to develop into a policy of 'structural cultural equity'. Thirdly, partnerships between government and Community Health Services can be further utilised to develop more innovative service delivery methods to respond to linguistic minority groups. Lastly, culturally sensitive practice modules may need to be considered as a central component in the health and welfare field of tertiary education.
The study concluded that Community Health Services are ideally located to implement services, which not only address the notion of multiculturalism, but also address the issues of equity in the context of a dominant paradigm. In such an environment someone who speaks a language other than English is 'visible' and therefore, 'a woman without a word of English enters the Community Health Service' and receives the same service as an English speaker.
7
Leslie, Mike (M C. ). "Exploring the developmental outcomes of service-learning in Higher Education for partner organisations : an exploratory study of two modules at Stellenbosch University." Thesis, Stellenbosch : University of Stellenbosch, 2010. http://hdl.handle.net/10019.1/4242.
Full textAbstract:
Thesis (MPhil (Sociology and Social Anthropology))--University of Stellenbosch, 2010.ENGLISH ABSTRACT: Amidst debates over the transformation of South African (SA) Higher Education (HE), the core institutional function of community engagement is a possible means of bolstering the developmental role of HE in relation to community needs. The potential for community engagement, and more specifically service-learning, to contribute to community development is yet to be fully explored in the SA context. Broad policy mandates such as the Reconstruction and Development Programme (GNU, 1994) and the White Paper on Transformation of Higher Education (DoE, 1997) have created a policy environment supportive of community engagement as an institutional function of HE advancing the state’s developmental agenda. In the course of the national reorganization of the HE system, the Joint Education Trust (JET) / Community-Higher Education- Service Partnerships (CHESP) initiative undertook feasibility studies of community engagement in SA HE and consulted widely around community engagement. The main outcome has been service-learning’s promotion as an endorsed means of knowledge-based community engagement. Concerted efforts to build the institutional capacities for service-learning nationwide have since been conducted and service-learning is now an increasingly prominent means of community engagement in HE. The conceptual origins of service-learning suggest that mutual student and community benefits are achieved in the course of service-learning programmes, with significant research substantiating student learning outcomes. However, there is limited research available on community outcomes and a lack of empirical evidence on how the community is engaged in service-learning. Conceptualizations of service-learning partnerships in SA yield the introduction of a third party, the partner organization as the host of the service-learning modules in addition to the university and the community. The Triad Partnership Model applied at Stellenbosch University (SU) provides an opportunity to explore the experience of the third party, the partner organization, in what is conceptualized as a dyadic relationship between student and community. As a former student, representative of a partner organization and co-facilitator in a servicelearning module, the author explores the experiences of representatives of partner organizations of service-learning in HE. This dissertation presents the experiences of ten site-supervisors from nine partnering organizations of Stellenbosch University as evidence of some of the developmental outcomes of two service-learning modules. The study discusses the various stages in the process of partnership as it pertains to outcomes experienced by the sitesupervisors of the partner organizations. These experiences help clarify the developmental implications of the Triad Partnership Model for the partner organizations of the two service-learning modules studied. The dissertation concludes by making recommendations for future areas of study and makes some considerations for prospective service-learning modules at SU.
AFRIKAANSE OPSOMMING: Die kern institusionele funksie van gemeenskapsbetrokkenheid is te midde van die debate oor die transformasie van Suid-Afrikaanse (SA) Hoër Onderwys (HO), ‘n moontlike wyse om die ontwikkelingsrol van HO in verhouding tot gemeenskapsbehoeftes te bevorder. Die potensiaal van gemeenskapsontwikkeling, en meer spesifiek diensleer se bydrae tot gemeenskaps-ontwikkeling, is nog nie voldoende in die SA konteks ondersoek nie. As breë beleidsmandate het die Heropbou en Ontwikkelingsprogram (GNU, 1994) en die Witskrif oor die Transformasie van Hoër Onderwys (DoE, 1997) ‘n beleidsomgewing geskep wat ondersteunend is vir gemeenskapsinteraksie as ‘n institusionele dryfkrag van HO om die Staat se ontwikkelingsagenda te bevorder. Ten tye van die nasionale herorganisering van die HO stelsel het die Joint Education Trust (JET) / Community-Higher Education- Service Partnerships (CHESP) inisiatief volhoubaarheidstudies van gemeenskapsbetrokkenheid in SA HO gedoen en ook gekonsulteer oor verskeie aspekte rondom gemeenskapsbetrokkenheid in die breë. Die belangrikste uitkoms hiervan was die bevordering van diensleer as ‘n legitieme wyse van kennisgebaseerde gemeenskapsbetrokkenheid. Doelbewuse pogings is onderneem om die institusionele kapasiteit vir diensleer op nasionale vlak uit te bou, wat vandag ‘n toenemende prominente wyse van gemeenskapsbetrokkenheid in HO is. Die konsepsuele oorsprong van diensleer veronderstel dat gemeenskaplike student- en gemeenskapsvoordele deur die verloop van diensleermodules bereik word. Alhoewel daar heelwat navorsing gedoen is wat fokus op leeruitkomste vir studente, is daar weining navorsing beskikbaar oor gemeenskapsuitkomste, sowel as ‘n tekort aan empiriese bewyse van hoe die gemeenskap betrokke is by diensleer. Konsepsualisering van diensleer vennootskappe in SA sluit ‘n derde party in, die vennootskap-organisasie waar die diensleermodule gehuisves word, bykomend dus tot die universiteit en gemeenskap. Die Triad Vennootskap Model wat by die Universiteit van Stellenbosch (US) toegepas word, bied die geleentheid om ondersoek in te stel na die ervaring van ‘n derde party, die vennootskap-organisasie, oor wat gekonseptualiseer word as ‘n diadiese verhouding tussen student en gemeenskap. As ‘n vorige student, verteenwoordiger van ‘n vennootskap-organisasie en mede-fasiliteerder in ‘n diensleermodule, stel die outeur ondersoek in na die ervarings van verteenwoordigers van vennootskaporganisasies van diensleer in HO. Hierdie verhandeling stel die ervarings van tien supervisors van nege vennootskaporganisasies van die Universiteit van Stellenbosch voor, as bewys van sommige van die potensiële uitkomste van twee diensleer modules. Die ondersoeker bespreek die fases van die proses van vennootskap-vorming soos wat dit verband hou met uitkomste wat supervisors ervaar het. Hierdie ervarings help om die ontwikkeling implikasies van die Triad Vennootskap Model vir die deelnemer-organisasies van die twee diensleermodules wat bestudeer is, te verhelder. Die verhandeling word afgesluit deur aanbevelings te maak vir toekomstige studie-areas en oorweging te skenk vir toekomstige diensleermodules by die US.
8
Moss, Ncamile Edward. "The impact of community-based organisations on waste management service delivery : the case of Emfuleni Local Municipality / N.E. Moss." Thesis, North-West University, 2013. http://hdl.handle.net/10394/10619.
Full textAbstract:
Waste reprocessing is a growing trend in different communities around South Africa which has become influential to the socio-economic liberalism of the people that are recycling at source in their respective areas. The focus of the research study is on the contributions of community-based organisations involved in recycling towards the social and environmental sustainability. The study explores (i) work done by community-based organisations in recycling, (ii) how the organisations turn unwanted products in to something usable and manage to sustain themselves and provide for their families, and (iii) how unpleasant municipality policies on the management of waste are to the organisations involved in recycling. As a result a comprehensive and consistent information set comprising significant contributions from the responsible stakeholders that contribute to the national waste stream will be expressed; regarding the development of relevant statutory frameworks to address and clarify issues facing reprocessing at large. South Africa is signatory to a number of international accords, hence a comprehensive international perspective on waste re-utilisation is incorporated. The notion of partnership is emphasized as it ought to be accompanied by other measures that can unleash a practical validity and influence; hence the public-private partnership strategy towards recycling is recommended as a requisite to try and tackle the challenges facing community-based organisations and the system of managing waste especially in the Emfuleni Local Municipality. The partnerships should be determined as the principle framework between the people, the private sector and the entire administration. The more serious the community-based organisations towards the system of managing waste around an area, the better it will turn out to be for the communities concerned. Unemployment is also the biggest issue thus far and strategies have long been implemented to tackle the crisis, and yet the public is still faced and halted by means that are expensive in nature. Advanced educational facilities for instance, which are still major challenges to the people around Emfuleni. The logic of responsibility now is therefore to develop, implement and enforce recently formulated legislation to encourage the masses to be involved in the process of recycling. Indeed, the lack of co-ordination by private sector, the people and local authorities has resulted in the involvement of community-based organisations being regarded as non-existing and not being intensified in South Africa. The contributions made by waste pickers in making sure that the green environment concept is maintained in societies they live in, is in fact the actual concern in undertaking these research study. The negative stigma associated with the communities involved in recycling is endured as individuals are able to support their families and themselves through recycling ingenuities. The Emfuleni Local Municipality has some of the best strategies and plans to address the involvement of community-based organisations in their disposal, and the full implementation of this category has to prioritised in order to achieve a hospitable and sustainable environment for the area.M Development and Management (Public Management and Governance), North-West University, Vaal Triangle Campus, 2014
9
Cawood, Sally. "Collective action, service provision and urban governance : a critical exploration of Community Based Organisations (CBOs) in Dhaka's bustee (slum) settlements, Bangladesh." Thesis, University of Manchester, 2017. https://www.research.manchester.ac.uk/portal/en/theses/collective-action-service-provision-and-urban-governance-a-critical-exploration-of-community-based-organisations-cbos-in-dhakas-bustee-slum-settlements-bangladesh(105b267c-be63-4168-aa8e-6d574e066014).html.
Full textAbstract:
In Dhaka, Bangladesh over five million people live in low-income, informal settlements (bustees) with limited access to basic services, secure land tenure and political voice. Whilst collective action among the urban poor is central to accessing affordable services and - when taken to scale - a broader politics of 'redistribution, recognition and representation' (Fraser 1997; 2005), little is known about how Dhaka's slum dwellers organise, and the extent to which this is (or can be) transformative. To deepen our understanding, this thesis utilises collective action theory to examine intra-group dynamics, the instrumental value of groups and broader context of urban governance that enables and/or constrains certain forms of collective action in Dhaka's bustees. Case studies of Community Based Organisations (CBOs) in three bustees are used as a lens to explore how slum dwellers organise to obtain basic services, such as water and sanitation. CBOs are disaggregated into two main types (externally or NGO-initiated and internally or leader-initiated) and sub-types (formal and informal), with three sub-themes; participation (leadership and membership), function (activities and responsibilities) and outcomes (equity and sustainability). A mixed qualitative toolkit, including in-depth observations of CBOs, interviews with CBO leaders, members, non-members and key-informant interviews with NGO, government officials and citywide urban poor groups, reveals the complex relationship between collective action, service provision and urban governance in Dhaka. Two key findings emerge. Firstly, similar patterns in participation and outcomes are observed regardless of CBO type, whereby politically-affiliated local leaders and house owners create, enter and/or use CBOs to address their strategic agendas, and reinforce their authority. This demonstrates that, as opposed to bounded groups, CBOs are in fact nodes of interconnected individuals, some of whom are better able to participate in (and benefit from) collective action, than others. Secondly, although collective action plays an increasingly important role in service provision in Dhaka (especially legal water supply), it is largely practical in nature (i.e. addressing immediate needs). In cases where it is more strategic (i.e. to access land and housing), or both practical and strategic (i.e. obtaining legal water supply to secure land), certain male local leaders seek to benefit over others. In all cases, transformative collective action is constrained. This, it is argued, relates to the broader context of urban governance that enables certain forms of collective action, while constraining others, in Dhaka's bustees. Three (interrelated) spheres of urban governance are identified as particularly important: 1) patron-centric state; 2) risk-averse and market-oriented development sector; and 3) clientelistic society. Whilst existing collective action theory has value for understanding intra-group dynamics, fieldwork suggests that the urban governance context is the overarching factor affecting collective action in Dhaka's bustees. The thesis concludes with potential ways forward.
10
Bradley, Dominique K. F. "The 'Productive Community Services' programme : implementing change in a community healthcare organisation." Thesis, University of Essex, 2015. http://repository.essex.ac.uk/15475/.
Full textAbstract:
The Productive Community Services (PCS) is a change programme which aims to engage frontline healthcare staff in improving quality and productivity. PCS draws on tested improvement methodologies such as Lean, however there has been little research specifically carried out on PCS in practice. The aims of this study were to explore the perceptions of the healthcare staff that implemented the programme, to identify the enabling and constraining contexts of the programme’s mechanisms of change, and to examine the meaningfulness and reliability of quantitative data generated during a PCS implementation. It also sought to explore the implications of these findings for managers, implementation teams, and commissioners in healthcare. To achieve this, an implementation of PCS was investigated using methods of participant observation, analysis of qualitative and quantitative data, semi-structured interviews and a focus group. A mixed methods approach was taken using the principles of Realist Evaluation. The results indicate that perspectives of the implementation varied widely, and that pay-for-performance targets contributed towards staff perceiving that the programme was irrelevant. Stock value was reduced by over £42,500, the time taken to find patient information was reduced by 62%, and services spent on average 36% of their time with patients. However, these figures lacked reliability and meaningfulness as the data were not validated or were produced using apparently flawed experimental designs. Contexts that constrained or enabled the mechanisms of change included staff attitudes, available resources, the effectiveness of communication, and whether technology could be used to resolve problems identified. The findings indicate that managers in healthcare should challenge implementation teams if the purpose of an innovation is unclear, that implementation teams need to be equipped with knowledge about technological solutions to efficiency in healthcare, and Commissioners need to ensure that pay-for-performance targets promote continuous quality improvement rather than temporary solutions.
Books on the topic "Community service organisations"
1
Ali, Moi. The DIY guide to public relations: [for charities, voluntary organisations and community groups]. 2nd ed. London: A Directory of Social Change Publication, 1999.
Find full text
2
Fernando, Vijita. Development consortia in Sri Lanka: A critical examination of NGOs and NGO umbrella organisations. Colombo: NGO Water Supply and Sanitation Decade Service, 1985.
Find full text
3
Purba, Dutt, ed. Getting started in communication: A practical guide for activists and organisations. New Delhi: Sage Publications, 2003.
Find full text
4
Directory of Social Change (Firm), ed. Effective customer care for voluntary and community organisations. London: Directory of Social Change, 1999.
Find full text
5
The community and the social worker. 3rd ed. Itasca, Ill: F.E. Peacock Publishers, 2001.
Find full text
6
Fellin, Phillip. The community and the social worker. 2nd ed. Itasca, Ill: F.E. Peacock Publishers, 1995.
Find full text
7
Fellin, Phillip. The community and the social worker. Itasca, Ill: F.E. Peacock Publishers, 1987.
Find full text
8
Fellin, Phillip. The community and the social worker. 2nd ed. Itasca, Ill: F.E. Peacock Publishers, 1995.
Find full text
9
Kunfaa, Ernest Y. Sustainable rural health services through community-based organisations: Women's groups in Ghana. Dortmund: Katholischer Akademischer Auslander-Dienst, 1996.
Find full text
10
Wright, Keith. Resource manual for the organisation and training of community health committees. Kampala, Uganda: The Association, 1992.
Find full textBook chapters on the topic "Community service organisations"
1
Draulans, Veerle, and Giovanni Lamura. "Introduction: Framing Exclusion from Services." In International Perspectives on Aging, 135–40. Cham: Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-51406-8_10.
Full textAbstract:
AbstractThis part presents three specific examples of how old-age social exclusion can take place in the field of service provision. These contributions refer to the key areas of care, transportation and information communication technology (ICT) based solutions, which represent some of the sub-domains of service-related exclusion in later life that are most frequently cited in the literature (Walsh et al. 2017; ROSEnet Services Working Group 2020). Given the current demographic trends, the availability of suitable services has become crucial to ensure social cohesion and inclusiveness. Governments, be it on national or community levels, social profit organisations and commercial companies offer a huge variety of services aimed at making people’s lives easier and more comfortable. In order to better contextualise the contributions presented in this part, this chapter will provide an overview of old-age service exclusion in general, highlighting in particular macro- and micro-level considerations. It will then briefly introduce each contribution.
2
Baugh, W. E. "The Organisation of Education Today." In Introduction to Social and Community Services, 135–42. London: Macmillan Education UK, 1992. http://dx.doi.org/10.1007/978-1-349-22154-7_11.
Full text
3
Cointe, Béatrice. "The Project-ed Community." In Sociology of the Sciences Yearbook, 127–44. Cham: Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-61728-8_6.
Full textAbstract:
AbstractProjects have become crucial devices in the practice and governance of research. Drawing on the participant ethnography of a two-year interdisciplinary project on microbial bioenergy, this chapter inquires how projectification translates into collective research dynamics. It argues that to understand what projects are and how they affect research practices and communities, it is necessary to look beyond their influence on the organisation of research work. Seeking to delineate the project as a group, the chapter analyses three versions of the project-ed community: in documents, in institutional arrangements, and in daily research. This shows that projects cannot be reduced to temporary arenas of research. They are also argumentative devices that justify and display the excellence and relevance of specific scientific endeavours, as well as projection devices – they serve to imagine future research communities and to start building them. In that, projects are highly strategic entities that integrate scientific practices into coherent narratives to further the interests and ambitions of various parties; but they are also enmeshed in practical matters, because to build communities, researchers have to develop concrete repertoires that are materially embodied.
4
Türkalp, Semra, and Bastiaan Dekkers. "Case: Sharing Parts and Services Among NATO Members." In NL ARMS, 175–86. The Hague: T.M.C. Asser Press, 2021. http://dx.doi.org/10.1007/978-94-6265-471-6_10.
Full textAbstract:
AbstractNATO’s goals require close cooperation of Member States on operational readiness, interoperability of their systems, material supplies, transfer of technology and joint R&D projects. A common approach on the application and implementation of arms export controls, however, is largely lacking. This chapter questions the absence of application and implementation of arms export controls in the context of the material logistical support and services provided by the NATO Support and Procurement Agency (NSPA). Three root causes of deviant behaviour of the Member States with the arms export controls are identified and analysed: (1) fragmentation of the arms export control laws and regulations; (2) a lack of leadership commitment and organisational culture of compliance; and (3) a combination of external and internal pressures leads to a forced prioritization of operational readiness above compliance. Next, a response is formulated to effectively counter deviant behaviour such as non-compliance with arms export controls by implementing a mixture of soft and hard controls. We advise the NSPA to create a culture of compliance within the NATO Partnership Program’s community based on ethical values and virtues. This requires social consensus, leadership commitment and a common agreement on and formalization of the basic rules of export control.
5
Alonso, Daniel. "Data Innovation Spaces." In The Elements of Big Data Value, 211–42. Cham: Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-68176-0_9.
Full textAbstract:
AbstractWithin the European Big Data Ecosystem, cross-organisational and cross-sectorial experimentation and innovation environments play a central role. European Innovation Spaces (or i-Spaces for short) are the main elements to ensure that research on big data value technologies and novel applications can be quickly tested, piloted and exploited for the benefit of all stakeholders. In particular, i-Spaces enable stakeholders to develop new businesses facilitated by advanced Big Data Value (BDV) technologies, applications and business models, bringing together all blocks, actors and functionalities expected to provide IT infrastructure, support and assistance, data protection, privacy and governance, community building and linkages with other innovation spaces, as well as incubation and accelerator services. Thereby, i-Spaces contribute to building a community, providing a catalyst for engagement and acting as incubators and accelerators of data-driven innovation, with cross-border collaborations as a key aspect to fully unleash the potential of data to support the uptake of European AI and related technologies.
6
Bailey, Mark, and Laura Warwick. "The Third Way for the Third Sector: Using Design to Transfer Knowledge and Improve Service in a Voluntary Community Sector Organisation." In Innovation through Knowledge Transfer 2012, 121–33. Berlin, Heidelberg: Springer Berlin Heidelberg, 2013. http://dx.doi.org/10.1007/978-3-642-34219-6_14.
Full text
7
Marmolejo-Rebellón, Luis Fernando, Edgar Ricardo Oviedo-Ocaña, and Patricia Torres-Lozada. "Organic Waste Composting at Versalles: An Alternative That Contributes to the Economic, Social and Environmental Well-Being of Stakeholders." In Organic Waste Composting through Nexus Thinking, 147–64. Cham: Springer International Publishing, 2020. http://dx.doi.org/10.1007/978-3-030-36283-6_7.
Full textAbstract:
AbstractComposting is one of the most widely used technologies for the recovery and use of organic waste from municipal solid waste (MSW); however, its implementation in some developing countries has mostly been ineffective. This chapter documents the experience of the composting of municipal organic waste in the urban area of the municipality of Versalles, Valle del Cauca, Colombia. Within the locality, composting of organic waste occurs at an MSW management plant (SWMP), after being separated at the source and selectively collected. The information presented was generated through collaborative research projects, conducted with the cooperation of Camino Verde APC (a community-based organisation providing sanitation services) and Universidad del Valle (Cali, Colombia). The evaluations undertaken show that (i) within the locality, high rates of separation, at the source, in conjunction with selective collection and efficient waste sorting and classification processes in the SWMP, have significantly facilitated the composting process; (ii) the incorporation of locally available amendment or bulking materials (e.g. star grass and cane bagasse) improves the physicochemical quality of the processed organic waste and favours development (i.e. a reduction in process time), leading to an improvement in product quality; (iii) the operation, maintenance and monitoring of the composting process can be carried out by previously trained local human talent; and (iv) revenues from the sale of the final product (compost) are not sufficient to cover the operating costs of the composting process. Despite this current lack of financial viability, the application of technology entails environmental benefits (e.g. a reduction in the generation of greenhouse gases) and social benefits (e.g. employment opportunities), which, given the conditions in the municipality studied, highlight the relevance of this technological option.
8
Kang, Kyeong, and Fatuma Namisango. "Building Organisation-Community Relationships in Co-Creative Social Networking Platforms: An Ecological Systems Perspective." In E-Service [Working Title]. IntechOpen, 2021. http://dx.doi.org/10.5772/intechopen.99732.
Full textAbstract:
Nonprofit organisations use social networking platforms to interact, engage, and build productive relationships with target audiences for co-created outcomes. This chapter pursues two interrelated objectives: First, it identifies key stages in the growth of organisation-community relationships on co-creative social networking platforms. Second, it discusses the multi-levelled factors influencing these relationships at the respective stages. To achieve these objectives, we make a general review of scholarship on nonprofit use of social media, social networking platforms for co-creation, and organisation-public relationships on social media. We used the ecological systems perspective to identify the internal and external environmental influences on organisational relationships in social networking platforms. This chapter presents three abstract stages of organisation-community relationships: emergence, growth, and collapse, based on existing empirical observations and theoretical perspectives. We reveal four levels of ecological-based factors that influence different stages of organisation-community relationships on co-creative social networking platforms. We indicate the potentially strong and weaker influences on organisational relationships.
9
Dooley, James, Andrea Zisman, and George Spanoudakis. "Runtime Service Discovery for Grid Applications." In Grid Technology for Maximizing Collaborative Decision Management and Support, 212–34. IGI Global, 2009. http://dx.doi.org/10.4018/978-1-60566-364-7.ch011.
Full textAbstract:
A Virtual Organisation in large-scale distributed systems is a set of individuals and/or institutions with some common purposes or interests that need to share their resources to further their objectives, which is similar to a human community in social networks that consists of people have common interests or goals. Due to the similarity between social networks and Grids, the concepts in social science (e.g. small world phenomenon) can be adopted for the design of new generation Grid systems. This chapter presents a Small World Architecture for Effective Virtual Organisations (SWEVO) for Grid resource discovery in Virtual Organisations, which enables Virtual Organisations working in a more collaborative manner to support decision makers. In SWEVO, Virtual Organisations are connected by a small number of interorganisational links. Not every local network node needs to be connected to remote Virtual Organisations, but every network node can efficiently find connections to specific Virtual Organisations.
10
Fung, Kwok-kin. "Community development and class in the context of an East Asian productivist welfare regime." In Class, Inequality and Community Development. Policy Press, 2016. http://dx.doi.org/10.1332/policypress/9781447322450.003.0013.
Full textAbstract:
This chapter argues that class analyses have been underdeveloped in community development studies in Hong Kong. Consequently, this has impacted on the ways in which community development services have developed. This paucity of class analysis is revealed through the findings of a study that the author conducted, exploring community development service organisations’ approaches to service planning and delivery. The scarcity of class analysis, under a context of worsening social inequality and declining welfare for the disadvantaged communities, reinforces the popularity of the consensus approach, and its implications in terms of the promotion of competitive tendering to provide services and the promotion of community mutual help initiatives. Even though the curricula in most of the community development training institutions in Hong Kong has included attention to class perspectives, the paucity of class analysis apparent in community development theory and practice deserves continual attention and further research.
Conference papers on the topic "Community service organisations"
1
"Managing Volunteer Retention Through Socialisation – A Study of Volunteers in an Australian Emergency Service Agency [Abstract]." In InSITE 2018: Informing Science + IT Education Conferences: La Verne California. Informing Science Institute, 2018. http://dx.doi.org/10.28945/4020.
Full textAbstract:
Aim/Purpose: In many OECD countries, emergency response relies on volunteers, and while emergency incidents are increasing, volunteer numbers are declining. Volunteer turnover occurs at various stages of the volunteering life cycle (i.e., recruitment, training, socialisation, performance, and retirement), the socialisation stage has the greatest impact on organisations, as it occurs after the allocation of resources and training, but before the investment is returned through volunteer performance. There is sparse literature exploring this stage. Background: Addressing the gap, this paper presents a model of volunteer retention, predicting acceptance, social-expulsion, or self-exclusion, based on social fit. Methodology: The model is based on an inductive examination of the processes of volunteer turnover during socialisation of emergency service volunteers. Using a grounded theory approach, focus groups and interviews were conducted with 157 volunteers across seven locations. Contribution: This model contributes to theory by categorising volunteer turnover according to the stages of the volunteering life cycle, and to practice by drawing attention to the need to consider social fit prior to investing in new volunteer training and understanding the role of leadership intervention pre- and post-training. Findings: The study identifies the processes of volunteer turnover and predicts that volunteers either stay or leave based on the level of their social fit. Recommendations for Practitioners: Strategies are developed to guide leaders on the best approaches to maintain and retain volunteer workers in Emergency Service agencies Recommendation for Researchers: The model contributes to theory by providing an empirically based description of the processes involved in volunteer retention and turnover and offers guidelines for increasing volunteer retention in emergency services and other volunteer organisations across Australia and around the world. Impact on Society: Increased retention benefits the emergency service organisation in terms of return on the investment of volunteer training, regarding sustainability of human resources, and in regard to increasing diversity among its volunteers. In turn, this retention also benefits volunteers, and the entire community, as it gains access to a greater number of emergency services providers. Future Research: Future research should focus on recreating this study in other countries and in different emergency service contexts.
2
Koc¸ak, Mustafa. "Fitness for Service Analysis of Structures Using the FITNET Procedure: An Overview." In ASME 2005 24th International Conference on Offshore Mechanics and Arctic Engineering. ASMEDC, 2005. http://dx.doi.org/10.1115/omae2005-67564.
Full textAbstract:
A number of Fitness-for-Service (FFS) procedures (include analytical methods) have been specifically developed and used to address the components of a particular industrial sector. A number of industrial sectors, such as nuclear power, petrochemical, offshore, aerospace or pipeline girth weld applications have established FFS standards in place for the assessment of flaws found in-service. Some methods for design and remaining life assessments of fatigue-loaded structures are still unduly conservative in different loading regimes. Hence, there is still a need to generate a general purpose, unified, comprehensive and updated FFS methodology in Europe by covering four major failure modes (fracture, fatigue, creep and corrosion) in metallic load bearing components with or without welds. As a result, the European Community funded the project FITNET in the form of a Thematic Network (TN) organisation to review the existing FFS procedures and develop an updated, unified and verified European FITNET FFS Procedure to cover structural integrity analysis to avoid failures due to fracture, fatigue, creep and corrosion. FITNET TN is a four year project with the objective of developing and extending the use of FITNET FFS Procedure for welded and non-welded metallic structures throughout Europe. It is partly funded by the European Commission within the fifth framework programme and launched at February 2002. The network currently consists of 50 organisations from 16 European and three non-European countries representing various industrial sectors and academia. Further information can be found in the FITNET TN website: http://www.eurofitnet.org. FITNET Fitness-for-Service analysis of engineering structures aims to provide better design principles, support for fabrication of new components, prevention of service failures due to fracture, fatigue, creep and corrosion damages (no coverage of structural instability due to buckling). FITNET FFS criteria can be used to establish the size limits for defects in various engineering structures and can provide substantial cost savings in operating such structures. The use of the FITNET FFS Procedure involves making an assessment of a component containing a defect to ensure its structural integrity for its intended design life or until its next inspection period. The outcome of the assessment of a component in service is a decision to operate as is, repair, monitor (including re-setting of inspection intervals), or replace. The aim of this paper is to give an overview of the objectives and technical content of the FITNET FFS Procedure currently developed and validated by the European Fitness for Service Network FITNET and hence inform the offshore technical community.
3
MIKUŠOVÁ, Beáta, Nikoleta JAKUŠ, and Marián HOLÚBEK. "Voluntary cooperation of citizens in the community model of public service delivery." In Current Trends in Public Sector Research. Brno: Masaryk University Press, 2020. http://dx.doi.org/10.5817/cz.muni.p210-9646-2020-9.
Full textAbstract:
Most of the developed countries have implemented new principles of public sector reform – new approaches to the management of the public sector. A major feature of the new public management (NPM) is the introduction of market type mechanisms (MTM) to the running of public service organizations: the marketization of the public service. The marketization of public services aims at a continuous increase in public expenditure efficiency, continual improvements in public services quality, the implementation of the professional management tools in the public sector, and last but not least, charge for public services. Price of public services in mainstream economics theory is connected with preference revelation problem. Economic models explain the relationship between consumer behavior (revealed preferences) and the value of public goods, and thus determine the value of the goods themselves. The aim of the paper is to determine the success of the community model of public service delivery based on the demonstrated preferences of individuals in the consumption of public services / public goods. The direct way of determining the preferences of individuals was used in this paper (willigness to pay and willigness to accept). These preferences will be identified based on the crowdfunding campaign as an example of community model of public goods provision by using survey experiment method. The willingness of individuals to pay is dependent on the individual's relationship with the organisation, the organisation's employees, or sympathise with those for whom the collection is, for whom the project is designed.
4
Parseliunas, Eimuntas, and Saulius Urbanas. "Features of Flexible E-Learning Modules Within Geographical Information Science for Vocational Training." In ASME 2008 9th Biennial Conference on Engineering Systems Design and Analysis. ASMEDC, 2008. http://dx.doi.org/10.1115/esda2008-59093.
Full textAbstract:
The main features and general structures of two distant learning modules within geographical information science for vocational training are presented in this paper. “European Level Developments of Flexible Learning Models within Geographical Information Science (GIS) for Vocational Training (E-GIS)” was a pilot project under the Leonardo de Vinci Community action Programme on vocational training, within Geographical Information Science (GIS), to be implemented over a three year period, 2002–05. The project will be continued in 2008–2009 under the abbreviation eGIS+. The main objectives of the project is to establish co-operation between European Universities and GIS user organisations and to develop modularised courses intended for Internet based learning, establish links of communications between the partners in the project in order to disseminate and share “best practices” in different teaching situations and for different types of students. The course modules to be developed, all together, will constitute a one-year programme within GIS. This project mainly targets full time students, private and civil service employees within the European Union, but also similar categories in non-EU countries. The outcomes of the project is high level content, new net-based pedagogic method suited for accessing target groups of great diversity as regards pedagogic traditions, access to computers and bandwidth. Cooperation between the institutions will, certainly, give higher level courses than the individual institutions could possibly themselves. “Training of Lithuanian Geographic Information Infrastructure managers” is a project supported by European Union Structural Funds and National Land Service under the Ministry of Agriculture of Lithuania Republic. The main objective of the proposed geographic information e-training system is to develop and provide the modularised Spatial Information Infrastructure courses intended for on-line based learning. This mainly will target employees of civil service and private business in Lithuania and European Union. Proposed curriculum is a set of modular courses adding up to 1.5-year part-time studies in the field of Geographic Information Science and Geographic Information Infrastructure.
5
Belotti, Vittorio, Manjula U. Hemapala, Rinaldo C. Michelini, and Roberto P. Razzoli. "Robot Remote Control and Mine Sweeping." In ASME 2008 9th Biennial Conference on Engineering Systems Design and Analysis. ASMEDC, 2008. http://dx.doi.org/10.1115/esda2008-59397.
Full textAbstract:
Demining is calamity of third world countries. The clearing is ceaseless, more expensive than the spreading, and terrorist return is obtained by weakening of the antagonistic population. The mines are cheapest weapon, built to make horrible injuries, affecting active people, with major falls-off into economic growth. The disaster is notably cruel in Sri Lanka, with anti-person mines spread in the northeast region. After the ceasefire, the international organisations started the mine sweeping, with poor issues, due to politico-economical motivations in direct bond with wants in the technical effectiveness. The pitiable situation is worsened, as most rich lands are removed from farming exploitation, with increasing of the internally displaced persons. Now, clearing is engineering duty, and the humanitarian goal comes to be technical challenge. The advanced robotics fulfils clean and reliable tasks, on condition to upgrade sophistication and cost and to loose third-world appropriateness. The challenge is to turn local machines and awareness into effective robotic aids, willingly used by the local people, and to enhance the on-going outcomes. The analysis, mainly, addresses the following points: - the engaged technologies need to provide special purpose outfits and to involve operators having adapted uniformity; - the work-flow pre-setting ought to detail the duty-cycles and to establish the standard achievements; - the planning has to specify the on-process warning/emergency management and the failure protection rules; - the operators’ instruction and training shall aim at off-process optimised work-flows to circumvent risky issues; - the effectiveness comes from organised routine agendas, in conformity with allotted tasks and emergency events. This is a mix of organisational and technologic demands, calling for responsible commitment of the involved people, so that the local Civil Service is entitled to do the clearing operations, and the all engaged community is solidly concerned. The winning solution shall look at low-cost robotic outfits, to be obtained with resort to nearby available resources and competences (e.g., drawn on from the local agricultural machinery and know-how), and full account of the cost limits, while aiming at the process effectiveness by the mix of enabling cues, principally deferred to enhancing the regional awareness and the factual dedication. The paper stresses on fairly unorthodox robots, addressing unmanned effectors facilities joined with intelligent remote-command abilities, not as advanced achievements, rather as cheapest productivity upgrading, assembled from standard farming devices, through the shared know-how and commitment of locally involved operators.
6
Davelaar, Maarten, Lia Van Doorn, Aly Gruppen, and Jeroen Knevel. "Welcome in my backyard: how having good neighbours can help ending homelessness." In CARPE Conference 2019: Horizon Europe and beyond. Valencia: Universitat Politècnica València, 2019. http://dx.doi.org/10.4995/carpe2019.2019.10194.
Full textAbstract:
In the Netherlands, the city of Utrecht is leading in providing adequate accommodation through mixed housing projects for ‘regular’ tenants and people previously living in homeless services or protected housing facilities. ‘New’ homeless persons also obtain the possibility for making a new start, instead of having to depend on shelters first. The concept of mixed housing, not to be confused with mixed income housing, relates in our definition to small and medium-sized (up to 500 residents) housing projects that are home to different groups of people who intentionally live next to each other, connect and engage in joint activities.In this paper, we examine three projects, with mainly self-contained dwellings: ‘Groene Sticht’ (since 2003), a small neighbourhood with 69 regular tenants and home-owners, and 35 ex-homeless persons; ‘Parana’ (2014), a purpose build complex with 24 regular and 44 (ex-)homeless individuals/families; ‘Majella Wonen’ (2016), older basic, post-war dwellings with 39 regular tenants and 35 homeless persons/families. These price-winning projects, co-created by a homeless service, social integration services and a social housing provider are built on an innovative concept of social management, with a high level of self-organisation. All residents are fully eligible members of the residents-committees and take responsibility for activities such as festivities, gardening, and the selection of new tenants. If necessary, ex-homeless inhabitants receive individualised support.We discuss structures and mechanisms that help homeless people feel at home amidst their (new) neighbours and foster their social integration. In addition, we identify several tensions that hamper integration and analyse the ways in which both residents and professionals try to tackle these obstacles.We collected data (2016 -2018) through the participatory meetings of a Community of Practice on Mixed housing, the study of documents, in-depth interviews with inhabitants of the housing complexes, focus group-sessions with professionals and interviews with local stakeholders.Based on this research we will apply for follow up funding. Through national funds and/or European funds.
7
Sibilla, Maurizio, and George Blumberg. "Exploring Blockchain in the Realm of a Network of Positive Energy Buildings." In 4th International Conference of Contemporary Affairs in Architecture and Urbanism – Full book proceedings of ICCAUA2020, 20-21 May 2021. Alanya Hamdullah Emin Paşa University, 2021. http://dx.doi.org/10.38027/iccaua2021136n6.
Full textAbstract:
Positive Energy Blocks (PEBs) is a paradigm useful in the transition to a low carbon economy. This novel approach makes use the collective ownership of renewable energy generation and storage system to optimise their use. In addition to the networking of devices, PEBs also require a suite of managerial systems that can be used to integrate data with the network. One possible solution to this integration is by using Blockchain technology, which has the potential to resolve several issues in data management, security, and community integration. However, the use of Blockchains within PEBs has not been fully engineered or tested, and this paper presents the results of an exploration into possible solutions. The methods adopted in this research are descriptive and exploratory approaches in modelling a network of PEBs. This research points out how Blockchain technology would be used in the organisation process within a network of PEBs and would be useful for academics and professionals interested in delivering a new generation of buildings and services and in promoting collaborations.
8
Koc¸ak, Mustafa, Eduard Seib, and Afshin Motarjemi. "Improvements to the Fracture Assessment of Welds Using FITNET Fitness for Service Assessment Procedure." In ASME 2005 24th International Conference on Offshore Mechanics and Arctic Engineering. ASMEDC, 2005. http://dx.doi.org/10.1115/omae2005-67568.
Full textAbstract:
Recent developments of the advanced welding processes such as laser beam welding (LBW), solid state friction stir welding (FSW) and hybrid welding, numbers of advanced structures are being designed and constructed in industries such as aerospace, power generation, oil and gas transmission and transportation. Development of new structural aluminum and magnesium alloys as well as high strength steels provide further possibilities for the welded structures in similar and dissimilar (material-mix) configurations. Consequently, there is an increasing demand for “Fitness-for-Service” (FFS) assessment of those advanced welded structures by considering the specific features of these weld joints (such as narrow weld width, high strength mis-match, etc.). In year 1999, Structural Integrity Assessment Procedure SINTAP has been developed for analysis of flaws to avoid fracture within the European Commission funded project SINTAP. Recently, the European Community funded project FITNET in the form of a Thematic Network (TN) organisation has started to review the existing FFS procedures and develop an updated, unified and verified European FITNET FFS Procedure to cover structural integrity analysis to avoid failures due to fracture, fatigue, creep and corrosion. This new FFS Procedure has adopted the SINTAP approach for assessing of the welded structures. This paper describes the FITNET FFS weld assessment route and also aims to demonstrate suitability of weld joint assessment route of the FITNET FFS Procedure in prediction of the critical conditions of various advanced welded joints containing flaw. The welded specimens used in this work cover conventional multi-pass welded Inconel-718 turbine blade (T-joint), center cracked wide plates of electron beam welded 13% Cr supermartensitic stainless steel, laser beam welded shipbuilding C-Mn steel and aluminum alloy. The results are showing that the weld strength mismatch analysis option of the FITNET FFS is conservative and degree of conservatism is similar to the analysis options for the homogeneous materials. This provides confidence in the use of the FITNET FFS procedure for assessing of the structural significance of flaws in welded structures.
Reports on the topic "Community service organisations"
1
McKenna, Patrick, and Mark Evans. Emergency Relief and complex service delivery: Towards better outcomes. Queensland University of Technology, June 2021. http://dx.doi.org/10.5204/rep.eprints.211133.
Full textAbstract:
Emergency Relief (ER) is a Department of Social Services (DSS) funded program, delivered by 197 community organisations (ER Providers) across Australia, to assist people facing a financial crisis with financial/material aid and referrals to other support programs. ER has been playing this important role in Australian communities since 1979. Without ER, more people living in Australia who experience a financial crisis might face further harm such as crippling debt or homelessness. The Emergency Relief National Coordination Group (NCG) was established in April 2020 at the start of the COVID-19 pandemic to advise the Minister for Families and Social Services on the implementation of ER. To inform its advice to the Minister, the NCG partnered with the Institute for Governance at the University of Canberra to conduct research to understand the issues and challenges faced by ER Providers and Service Users in local contexts across Australia. The research involved a desktop review of the existing literature on ER service provision, a large survey which all Commonwealth ER Providers were invited to participate in (and 122 responses were received), interviews with a purposive sample of 18 ER Providers, and the development of a program logic and theory of change for the Commonwealth ER program to assess progress. The surveys and interviews focussed on ER Provider perceptions of the strengths, weaknesses, future challenges, and areas of improvement for current ER provision. The trend of increasing case complexity, the effectiveness of ER service delivery models in achieving outcomes for Service Users, and the significance of volunteering in the sector were investigated. Separately, an evaluation of the performance of the NCG was conducted and a summary of the evaluation is provided as an appendix to this report. Several themes emerged from the review of the existing literature such as service delivery shortcomings in dealing with case complexity, the effectiveness of case management, and repeat requests for service. Interviews with ER workers and Service Users found that an uplift in workforce capability was required to deal with increasing case complexity, leading to recommendations for more training and service standards. Several service evaluations found that ER delivered with case management led to high Service User satisfaction, played an integral role in transforming the lives of people with complex needs, and lowered repeat requests for service. A large longitudinal quantitative study revealed that more time spent with participants substantially decreased the number of repeat requests for service; and, given that repeat requests for service can be an indicator of entrenched poverty, not accessing further services is likely to suggest improvement. The interviews identified the main strengths of ER to be the rapid response and flexible use of funds to stabilise crisis situations and connect people to other supports through strong local networks. Service Users trusted the system because of these strengths, and ER was often an access point to holistic support. There were three main weaknesses identified. First, funding contracts were too short and did not cover the full costs of the program—in particular, case management for complex cases. Second, many Service Users were dependent on ER which was inconsistent with the definition and intent of the program. Third, there was inconsistency in the level of service received by Service Users in different geographic locations. These weaknesses can be improved upon with a joined-up approach featuring co-design and collaborative governance, leading to the successful commissioning of social services. The survey confirmed that volunteers were significant for ER, making up 92% of all workers and 51% of all hours worked in respondent ER programs. Of the 122 respondents, volunteers amounted to 554 full-time equivalents, a contribution valued at $39.4 million. In total there were 8,316 volunteers working in the 122 respondent ER programs. The sector can support and upskill these volunteers (and employees in addition) by developing scalable training solutions such as online training modules, updating ER service standards, and engaging in collaborative learning arrangements where large and small ER Providers share resources. More engagement with peak bodies such as Volunteering Australia might also assist the sector to improve the focus on volunteer engagement. Integrated services achieve better outcomes for complex ER cases—97% of survey respondents either agreed or strongly agreed this was the case. The research identified the dimensions of service integration most relevant to ER Providers to be case management, referrals, the breadth of services offered internally, co-location with interrelated service providers, an established network of support, workforce capability, and Service User engagement. Providers can individually focus on increasing the level of service integration for their ER program to improve their ability to deal with complex cases, which are clearly on the rise. At the system level, a more joined-up approach can also improve service integration across Australia. The key dimensions of this finding are discussed next in more detail. Case management is key for achieving Service User outcomes for complex cases—89% of survey respondents either agreed or strongly agreed this was the case. Interviewees most frequently said they would provide more case management if they could change their service model. Case management allows for more time spent with the Service User, follow up with referral partners, and a higher level of expertise in service delivery to support complex cases. Of course, it is a costly model and not currently funded for all Service Users through ER. Where case management is not available as part of ER, it might be available through a related service that is part of a network of support. Where possible, ER Providers should facilitate access to case management for Service Users who would benefit. At a system level, ER models with a greater component of case management could be implemented as test cases. Referral systems are also key for achieving Service User outcomes, which is reflected in the ER Program Logic presented on page 31. The survey and interview data show that referrals within an integrated service (internal) or in a service hub (co-located) are most effective. Where this is not possible, warm referrals within a trusted network of support are more effective than cold referrals leading to higher take-up and beneficial Service User outcomes. However, cold referrals are most common, pointing to a weakness in ER referral systems. This is because ER Providers do not operate or co-locate with interrelated services in many cases, nor do they have the case management capacity to provide warm referrals in many other cases. For mental illness support, which interviewees identified as one of the most difficult issues to deal with, ER Providers offer an integrated service only 23% of the time, warm referrals 34% of the time, and cold referrals 43% of the time. A focus on referral systems at the individual ER Provider level, and system level through a joined-up approach, might lead to better outcomes for Service Users. The program logic and theory of change for ER have been documented with input from the research findings and included in Section 4.3 on page 31. These show that ER helps people facing a financial crisis to meet their immediate needs, avoid further harm, and access a path to recovery. The research demonstrates that ER is fundamental to supporting vulnerable people in Australia and should therefore continue to be funded by government.
2
Ghosh, Arijeet, Madhurima Dhanuka, Sai Bourothu, Fernando Lannes Fernandes, Niyati Singh, and Chenthil Kumar. Lost Identity: Transgender Persons Inside Indian Prisons. Commonwealth Human Rights Initiative, 2020. http://dx.doi.org/10.20933/100001185.
Full textAbstract:
This report sheds light on challenges faced by Transgender persons in Indian prisons. The report analyses the international and legal frameworks in the country which provide the foundation for policy formulations with regard to confinement of LGBT+ persons, with particular reference to the Transgender community. This report also documents the responses received to right to information requests filed to prison headquarters across the country, which in addition to providing the number of Transgender prisoners in Indian prisons between 1st May 2018 to 30th April 2019, also provides relevant information on compliance within prisons with existing legal frameworks relevant to protecting the rights of Transgender persons in prisons, especially in terms of recognition of a third gender, allocation of wards, search procedures, efforts towards capacity building of prison administrators etc. The finalisation of this report has involved an intense consultative process with individuals and experts, including representatives from the community, community-based organisations as well as researcher and academicians working on this issue. This report aims to enhance the understanding of these issues among stakeholders such as prison administrators, judicial officers, lawyers, legal service providers as well as other non-state actors. It is aimed at better informed policy making, and ensuring that decisions made with respect to LGBTI+ persons in prisons recognize and are sensitive of their rights and special needs.
3
Vieira, Gonçalo, Maria Teresa Cabrita, and Ana David. Portuguese Polar Program: Annual Report 2019. Centro de Estudos Geográficos, Universidade de Lisboa, November 2020. http://dx.doi.org/10.33787/ceg20200002.
Full textAbstract:
This Annual Report of the Portuguese Polar Program, PROPOLAR reports the main activities conducted between August 2018 and December 2019 The PROPOLAR is led by the CEG/IGOT University of Lisbon, under a Coordinating Committee that includes members of other 4 Portuguese research institutions CCMAR University of the Algarve, MARE University of Coimbra, CQE University of Lisbon, and CIIMAR University of Oporto The Program is funded by the Fundação para a Ciência e a Tecnologia MCTES FCT) as a development of its former Polar Office The activities herein disclosed reflect a very busy and inspiring year The PROPOLAR supported fifteen projects that were successfully carried out in the Arctic and Antarctica Logistics continued to be based on international cooperation and on a Portuguese funded Antarctic flight open to partner programs Logistical support in Antarctica was mainly provided by Spain, Chile and the Republic of Korea, also with strong cooperation in research and facilities with Argentina, Brazil, Bulgaria, China, Peru, Turkey, United States of America and Uruguay Participation in international meetings and workshops, as well as the organisation of a symposium and an international meeting, and the support provided to the Portuguese Conference on Polar Science, fulfilled and enriched this very active period, also helping to reinforce the credibility and relevance of the program in the international polar arena B ringing together all these efforts and resources will surely attract and mobilise more young researchers into a Polar scientific career, thus ensuring the future of the Portuguese Polar science, and that the program will continue to blossom We are confident that the successes that PROPOLAR has had in 2019 will serve as an impetus for our very dynamic and committed community of polar researchers to move forward in in vesting in the future of the Portuguese P olar science and preparing to seize new opportunities