Academic literature on the topic 'Community, engagement, social media monitoring'

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Journal articles on the topic "Community, engagement, social media monitoring"

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Olson, Michele K., Jeannette Sutton, Sarah C. Vos, Robert Prestley, Scott L. Renshaw, and Carter T. Butts. "Build community before the storm: The National Weather Service's social media engagement." Journal of Contingencies and Crisis Management 27, no. 4 (May 27, 2019): 359–73. http://dx.doi.org/10.1111/1468-5973.12267.

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Osemeahon, Oseyenbhin Sunday, and Mary Agoyi. "Linking FOMO and Smartphone Use to Social Media Brand Communities." Sustainability 12, no. 6 (March 11, 2020): 2166. http://dx.doi.org/10.3390/su12062166.

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Social media brand communities provide firms with the necessary apparatus to develop and maintain relationships. This study explores the effect of fear of missing out (FOMO) and smartphone use on consumer engagement in social media brand communities, which the study hypothesizes to affect consumer loyalty. Data from 279 social media brand community (SMBC) participants were analyzed. Findings reveal that both fear of missing out and smartphone use influence consumer engagement, which in turn influences consumer loyalty in social media brand communities. Furthermore, smartphone use was found to mediate the impact of fear of missing out on consumer engagement.
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Wasono Adi and Handini Prabawati. "Pemanfaatan Media Sosial Instagram Koalisi Pemuda Hijau Indonesia (KOPHI) Sebagai Media Publikasi Kegiatan." Communicology: Jurnal Ilmu Komunikasi 7, no. 2 (December 27, 2019): 160–76. http://dx.doi.org/10.21009/communicology.012.05.

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Abstract Koalisi Pemuda Hijau Indonesia (KOPHI), a community engaged in the environment, often discusses issues and phenomena that occur at that time. In carrying out their activities, Media and Communication (MedCom) team utilized instagram social media as a media publication activity, descriptive study: on the instagram account @_kophi. However, the low instagram engagement is an obstacle in gaining feedback from followers. The purpose of this study is to find out how to use instagram @_kophi social media throught several stages of share, manage, optimize, and manage. This research uses the main theory of social media namely The Circular Model of SoMe from Regina Luttrell. This study used a descriptive qualitative method and this study contained 3 key informats and 5 informants in this study. The results showed that at the share stage, the instagram social media chosen by KOPHI community was appropriate. In the optimize stage, the use of instagram @_kophi is quite optimal but KOPHI does not have a spacific strategy in developing its instagram account. At the manage stage, to carry out media monitoring KOPHI community uses Insight Instagram Analytics. At the engage stage, it is known that KOPHI Instagram followers do not always actively follow KOPHI Instagram developments and rarely respond to KOPHI Instagram posts. KOPHI community continues to optimize the use of the Instagram feature to support publication on their Instagram accounts. Keywords: Koalisi Pemuda Hijau Indonesia (KOPHI), Instagram, The Circular Model of SoMe
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Carter, Brian, Lorraine Reitzel, Tzuan Chen, LeChauncy Woodard, and Ezemenari Obasi. "Engaging the Houston Community in Research: An Early Case Study of a Community Engagement Core in the University of Houston’s HEALTH Center for Addictions Research and Cancer Prevention." Health Behavior and Policy Review 9, no. 5 (September 1, 2022): 1017–36. http://dx.doi.org/10.14485/hbpr.9.5.2.

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Objective: The National Institute on Minority Health and Health Disparities-funded U54 Research Center at the University of Houston addresses disparate racial/ethnic health outcomes related to cancer and substance abuse. Of its 4 cores, the Community Engagement Core involves the impacted community in affiliated research. Strategies include implementing community advisory boards, assisting with study design and execution, maintaining a social media presence, and publishing health-related videos for the community. We examine the early effectiveness of these strategies. Methods: Data collection included surveying investigators and community advisory board members and monitoring traffic to videos and social media posts. Results: On a Likert scale survey of investigators (4 = “agree” and 5 = “strongly agree”), the mean rating for a prompt expressing satisfaction with services received was 4.67 (SD = 0.52; N = 6). On a Likert scale survey of community advisory board members, the mean rating for a prompt expressing belief that feedback was taken seriously was 5.00 (SD = 0.00; N = 9). Conclusions: The Community Engagement Core is building trusting relationships between researchers and community members. We discuss lessons learned that may inform both our growth and others’ efforts to implement community-engaged research.
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Zulu, Joseph M., Trevor Mwamba, Alyssa Rosen, Tulani Francis L. Matenga, Joseph Mulanda, Mutale Kaimba, Masitano Chilembo, et al. "Community engagement for the Voluntary Medical Male Circumcision (VMMC) program: an analysis of key stakeholder roles to promote a sustainable program in Zambia." Gates Open Research 6 (April 22, 2022): 50. http://dx.doi.org/10.12688/gatesopenres.13587.1.

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Background: Within the Voluntary Medical Male Circumcision (VMMC) programme, community engagement has been central in facilitating the acceptance of VMMC, especially in non-circumcising communities. We used the case of the development of community engagement plans for sustainability of VMMC in Zambia to illustrate diversity of stakeholders, their power, roles, and strategies in community engagement. Methods: Data were collected using document review, in-depth interviews (n=35) and focus group discussions (n=35) with community stakeholders, health workers, health centre committees, counsellors, teachers, community volunteers and parents/caregivers. Data were analysed using thematic analysis. The analysis was guided by the power and interest model. Results: Differences were noted between the rural and urban sites in terms of power/influence and interest rating of community stakeholders who could be involved in the sustainability phase of the VMMC response in Zambia. For example, in the urban setting, neighbourhood health committees (NHCs), health workers, leaders of clubs, community health workers (CHWs), radio, television and social media platforms were ranked highest. From this list, social media and television platforms were not highly ranked in rural areas. Some stakeholders had more sources of power than others. Forms or sources of power included technical expertise, local authority, financial resources, collective action (action through schools, churches, media platforms, other community spaces), and relational power. Key roles and strategies included strengthening and broadening local coordination systems, enhancing community involvement, promoting community-led monitoring and evaluation, through the use of locally recognised communication spaces and channels, facilitating ownership of VMMC, and improving local accountability processes in VMMC activities. Conclusions: By consulting with the most relevant stakeholders, and considering community needs in programme development, the VMMC programme may be able to leverage the community structures and systems to reduce long term demand generation costs for VMMC and increase the acceptability and frequency of male circumcision.
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Chen, Mei-Hui, and Kune-Muh Tsai. "An Empirical Study of Brand Fan Page Engagement Behaviors." Sustainability 12, no. 1 (January 6, 2020): 434. http://dx.doi.org/10.3390/su12010434.

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Nowadays, numerous companies present themselves on social networking sites (SNSs) by establishing brand communities to maintain continuous interaction with existing and potential customers to influence their brand choices, promote the products and services, and cultivate brand loyalty. However, the research into online brand communities is mainly centered on that utilizing the platforms of websites instead of using social media platforms. Thus, it calls for more studies to investigate consumer brand fan page engagement behavior to increase their fan base and further induce a fan’s purchase behavior. By adopting the perspectives of co-production and social identity theory, this study endeavors to investigate the impact of customer perceived value derived from engaging in brand fan pages on their identification with and stickiness to an online brand community in the SNS-based context. The target population of this study is consumers who have ever participated in an online brand community. Data was collected through a web-based survey. After deleting 36 incomplete responses, 524 usable responses remained for further analysis, with an effective sample rate of 93.57%. The results revealed that utilitarian value, hedonic value, and monetary value separately exerted a significantly positive effect on community identification. Utilitarian value and hedonic value also had significantly positive effects on community stickiness. Moreover, community identification was positively related to community stickiness. Community identification was found to have significantly positive influences on both word-of-mouth and repurchase intention. Furthermore, community stickiness exerted a significantly positive effect on word-of-mouth and repurchase intention. This study confirms the importance of perceived value on enhancing consumers’ identification with and their stickiness to online brand communities. Therefore, businesses should provide consumers with the value they desired to cultivate customer loyalty to their brand fan pages.
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Lou, Liguo, Yongbing Jiao, and Joon Koh. "Determinants of Fan Engagement in Social Media-Based Brand Communities: A Brand Relationship Quality Perspective." Sustainability 13, no. 11 (May 28, 2021): 6117. http://dx.doi.org/10.3390/su13116117.

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This study adopts a brand relationship quality (BRQ) perspective to reveal the reason firms’ investments in social media-based brand communities should increase their social relationship marketing performances. An empirical analysis with 234 Facebook users who joined brand communities was conducted to examine the proposed hypotheses, revealing that fan needs fulfillments—information, entertainment, social interaction, and monetary ones—had positive effects on BRQ. Further, BRQ was found to have positive effects on fans’ engagement behavioral intentions toward brands, including willingness to buy, member continuance intention, and electronic word of mouth intention. This study contributes to existing research that indicates a new mechanism of BRQ improvement via the social media-based brand community. Implications corresponding to the research findings as well as study limitations and future directions are also addressed.
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Malysheva, E. N. "Federal libraries in virtual space: Current state and prospects." Scientific and Technical Libraries, no. 9 (October 9, 2021): 73–90. http://dx.doi.org/10.33186/1027-3689-2021-9-73-90.

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Abstract: The findings of monitoring virtual space of federal libraries: their websites and social media, are interpreted. The author analyzes search optimization indicators, i. e. website quality factor, website adaptiveness for mobile systems, as well as behavior indicators, e.g. average visit time, number of viewed pages per visit, etc. The comparison of these findings with prior research evidences on increasing quality of information resources under investigation. The efficiencyоf the federal libraries’ activity in VKontakte (VK), one of the most popular mass media and digital platforms, was analyzed with Socstat.ru web-analytics. The federal libraries’ VK communities are characterized by: number of subscribers, total number of posts, number of posts for a time period, average post length, and the average number of posts per day. Federal library user activity factors areal so analyzed; number of responses, average number of responses, average community engagement, and average post engagement. The author insists on the necessity of monitoring of library presence in the digital environment through web-analytics for libraries efficient integration into the single cultural information space.
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Liang, Xiaoxu, Yanjun Lu, and John Martin. "A Review of the Role of Social Media for the Cultural Heritage Sustainability." Sustainability 13, no. 3 (January 20, 2021): 1055. http://dx.doi.org/10.3390/su13031055.

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During the last 20 years, with the development of Information and Communication Technologies (ICTs), an emerging interest has appeared in Digital Community Engagement (DCE) in the process of cultural heritage management. Due to a growing need to involve a broader community in the Historic Urban Landscape approach, social media are considered one of the most important platforms to promote the public participation process of urban heritage conservation in the context of rapid urbanization. Despite the growing literature on DCE, which has delivered a general overview of different digital technologies and platforms to enhance heritage conservation, little research has been done on taking stock of the utilization of social media in this process. This study aims to fill the research gap by providing a more comprehensive picture of the functionalities of social media platforms and their impacts on sustainable urban development through a systematic literature review. As a result, 19 out of 248 DCE relevant articles are selected as objects to illustrate the contribution of social media. The study identified the characteristics of these applied social media tools, explores their roles and influences in cases. The article concludes that social media offers a platform for a wider range of stakeholders to have a voice in the decision process of cultural heritage management, and it should be widely applied to encourage citizens from all over the world.
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Gao, Xian, Choy-Leong Yee, and Wei-Chong Choo. "How Attachment and Community Identification Affect User Stickiness in Social Commerce: A Consumer Engagement Experience Perspective." Sustainability 14, no. 20 (October 21, 2022): 13633. http://dx.doi.org/10.3390/su142013633.

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Social commerce (s-commerce) is a rapidly developing form of e-commerce powered by social media influencers (SMIs). It can create valuable opportunities for retailers. In light of this growing trend, this study explores the influence of consumers’ engagement experiences (social support and presence) on community identification and consumers’ attachment to SMIs, along with their impact on consumers’ stickiness in the s-commerce context. We explore this through social presence and social support theory. The survey data from 411 s-commerce users via an online questionnaire were analyzed empirically with the PLS-SEM approach. The results indicated that presence and social support have significantly positive impacts on consumers’ attachment to SMIs and community identification, respectively. This increases users’ stickiness in s-commerce. This study enriches our understanding of user stickiness in s-commerce and can assist online vendors in developing marketing strategies and cultivating sustained relationships with their users.
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Dissertations / Theses on the topic "Community, engagement, social media monitoring"

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BAUDO, VALERIA. "Il monitoraggio di community online: il Community Performance Index (CPI)." Doctoral thesis, Università degli Studi di Milano-Bicocca, 2015. http://hdl.handle.net/10281/95783.

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This work provides a useful tool for community managers in their day-to-day job. The proposed tool must be easy to use and helpful to monitor an online community. The proposed model is specifically devoted to community manager working in no profit sector, in small organizations, scalable and not related to a specific technology or to a specific social network site. Following a literature review on the meaning of engagement in the social media environment, the work examines the opinion of eight Italian key informants in order to get new insights and ideas on the subject matter. They confirmed the existing literature and stressed in addition new perspectives on the role of lurkers in online communities: a reassessment of their role is undoubtedly necessary. The Community Performance Index is a monitoring tool composed by three main axes. The first one is called VPI (Vanity Performance Indicators) and is devoted to metrics (measurements) collection from social networks; the second one called KPI (Key Performance Indicators) is the performance measurement related to the purpose of the project; the last one called PMPI (Peripheral Members Performance Indicators) stresses the role of the lurkers in the community. The overall vision of this three axes answers the question: how the community is performing? The main novelty of the CPI is that it provides an overall community monitoring vision. The model was tested on TwLetteratura, an Italian social reading community. We analized the tweets produced by the community in order to fulfill the VPI axis and administered an online survey to investigate the KPI and PMPI. 
The results are presented here. Further researches are needed in order to validate the proposed model.
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Li, Xu. "Consumer Engagement in Travel-related Social Media." Doctoral diss., University of Central Florida, 2013. http://digital.library.ucf.edu/cdm/ref/collection/ETD/id/5806.

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The term of “consumer engagement” is extensively used in the digital era. It is believed that engaged consumers play an important role in products/services referral and recommendation, new product/service development and experience/value co-creation. Although the notion of consumer engagement sounds compelling, it is not fully developed in theory. Different interpretations coexist, resulting in confusion and misuse of the concept. This study attempts to define consumer engagement and develop a conceptual framework of consumer engagement, addressing antecedents of consumer engagement in online context. Moreover, some situational and social media usage-related factors are incorporated into the framework. A set of propositions are presented based on literature review and the conceptual framework to illustrate the relationship between consumer engagement and related factors. To provide empirical evidence for the conceptual model, an online survey is conducted. Participants complete the self-administered survey by answering questions concerning their online experience with the travel-related social media website they visit most. Two-step structural equation modeling is employed to analyze the data. The results show that both community experience and community identification have significant and positive relationship with consumer engagement. Community experience is also a strong predictor of community identification. Attitude toward using social media and travel involvement influence the relationship between consumer engagement and its antecedents. With focus on the interactive and experiential nature of consumer engagement, this study expands current understanding of consumer engagement and provides insights for hospitality and tourism businesses regarding how to engage consumers through travel-related social media.
Ph.D.
Doctorate
Dean's Office, Education
Education and Human Performance
Education; Hospitality Education
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Rojas, Civic Maria. "Consumer Behavior on Social Media. : A study about consumer behavior towards fashion brands on social media." Thesis, Högskolan i Borås, Akademin för textil, teknik och ekonomi, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-634.

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This study aims to describe and analyse consumer behaviour in social media toward fashion brands. Specifically, it is analysed consumers’ motivations to follow fashion brands on social media, activities developed on social platforms concerning to fashion brands and level of engagement regarding fashion brands on social media.
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Alshehri, Adel. "A Machine Learning Approach to Predicting Community Engagement on Social Media During Disasters." Scholar Commons, 2019. https://scholarcommons.usf.edu/etd/7728.

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The use of social media is expanding significantly and can serve a variety of purposes. Over the last few years, users of social media have played an increasing role in the dissemination of emergency and disaster information. It is becoming more common for affected populations and other stakeholders to turn to Twitter to gather information about a crisis when decisions need to be made, and action is taken. However, social media platforms, especially on Twitter, presents some drawbacks when it comes to gathering information during disasters. These drawbacks include information overload, messages are written in an informal format, the presence of noise and irrelevant information. These factors make gathering accurate information online very challenging and confusing, which in turn may affect public, communities, and organizations to prepare for, respond to, and recover from disasters. To address these challenges, we present an integrated three parts (clustering-classification-ranking) framework, which helps users choose through the masses of Twitter data to find useful information. In the first part, we build standard machine learning models to automatically extract and identify topics present in a text and to derive hidden patterns exhibited by a dataset. Next part, we developed a binary and multi-class classification model of Twitter data to categorize each tweet as relevant or irrelevant and to further classify relevant tweets into four types of community engagement: reporting information, expressing negative engagement, expressing positive engagement, and asking for information. In the third part, we propose a binary classification model to categorize the collected tweets into high or low priority tweets. We present an evaluation of the effectiveness of detecting events using a variety of features derived from Twitter posts, namely: textual content, term frequency-inverse document frequency, Linguistic, sentiment, psychometric, temporal, and spatial. Our framework also provides insights for researchers and developers to build more robust socio-technical disasters for identifying types of online community engagement and ranking high-priority tweets in disaster situations.
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Schirra, Steven M. (Steven Michael). "Playing for impact : the design of civic games for community engagement and social action." Thesis, Massachusetts Institute of Technology, 2013. http://hdl.handle.net/1721.1/81134.

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Thesis (S.M.)--Massachusetts Institute of Technology, Dept. of Comparative Media Studies, 2013.
"June 2013." Cataloged from PDF version of thesis.
Includes bibliographical references (p. 103-113).
In light of calls that civic participation is declining, efforts are underway to replace outdated, unproductive forms of citizenship. With the majority of Americans now connected to the Internet, community leaders see the digital realm as the new frontier for promoting engagement. Increasingly, digital games are being designed for the express purpose of promoting community engagement and social action. My thesis examines this emerging practice of civic game design. Within this thesis, I analyze several cases wherein games have served as successful tools for fostering civic learning and promoting further civic action. An analysis of Darfur is Dying (2006) reveals how casual serious games can deliver short, persuasive messages that compel players to take direct action outside of the game. Participatory Chinatown (2010) shows how a locally networked online game can transform a face-to-face community meeting through the use of digital role-play. I ground this analysis historically by looking to the 1960s and 70s for examples of non-digital civic games. Fair City (1970) helped local residents understand and navigate the complexities of a federal urban development program, and The Most Dangerous Game (1967) shows the sophistication of designers of this era with a serious game that reached thousands of players though the use of television and phone networks. Together, all of these games point to a growing field of design and research that will continue to influence how everyday citizens engage in civic life.
by Steven M. Schirra.
S.M.
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Martin, Sarah Ruth. "Community Connections: Exploring the Constructive Potential of Facebook for Civic Engagement." PDXScholar, 2014. https://pdxscholar.library.pdx.edu/open_access_etds/1987.

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Recognizing the importance of civic engagement to the health of local communities and the overall success of a democracy, this research sought to better understand the relationship between online media use and civic engagement. Specifically, the constructive potential of the social networking site Facebook was explored using the theoretical framework of communication infrastructure theory (CIT; Ball-Rokeach, Kim, & Matei, 2001). Results of a cross-sectional survey with a national sample of 375 participants indicated that Facebook does hold potential for civic engagement. The two most important findings of the research were that Facebook facilitated connection to neighborhood storytelling and that connection to storytelling was positively associated with civic engagement. As such, results indicated that Facebook holds potential for civic engagement insofar as the site facilitates connection to neighborhood storytelling. Additionally, Facebook was a regular part of participants’ daily routines, a means to maintain social capital, and a forum for occasional civic participation. Cumulatively, these results highlight a number of strengths that citizens and communities can build upon to improve social capital and increase civic engagement.
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Thompson, Graham James. "Monitoring community engagement in social learning for sustainability in natural resource management: two Western Australian examples." Thesis, Curtin University, 2013. http://hdl.handle.net/20.500.11937/1901.

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This thesis examines community engagement in social learning for achieving more sustainable collaborative natural resource management in practice. Results show that while such engagement is being effectively facilitated at the local community level, it is not being scaled-up to the national policymaking level for achieving sustainability in this field in practice. The thesis proposes a tool for monitoring community engagement in social learning to address this problem of community engagement, learning and scale.
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Grönvalls, Elin, and Eldenblom Pia Özyurt. "Online Community Engagement : A Comparative Case Study of Non-Profit Organizations." Thesis, Uppsala universitet, Företagsekonomiska institutionen, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-355559.

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With the growing popularity of online communities on social media, non-profit organizations have the possibility to easily reach and communicate with the public. Furthermore, small non-profit organizations with few resources are able to use online communities, not only to market their activities but also to build a closer bond with its members. However, non-profit organizations also need community members to engage in the online communities for them to function efficiently. Many small non-profit organizations struggle with engaging their community members in their online communities. This study, therefore, aims to compare how two small non-profit organizations communicate with their community members to create member engagement. The study is a qualitative, comparative case study and is based mainly on theories concerning organizational communication, online communities, and engagement. Data were collected through semi-structured interviews with representatives from the non-profit organizations and through observations of their online communities. The study showed that non-profit organizations communicate their values by using storytelling and displaying emotions in their posts to create engagement. The study further shows that non-profit organizations communicate newsworthy and qualitative information which is of societal value to engage community members.
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Omran, Wajdy. "Customer Engagement in Social Media Brand Community A Study of Fast-Food facebook brand pages in Syria." Master's thesis, Escola Superior de Tecnologia e Gestão de Oliveira do Hospital-ESTGOH, 2021. http://hdl.handle.net/10400.26/38572.

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The term "costumer engagment" has grown in importance in recent years to describe cosumers interative experiences with brands. The populaty of that term was boosted by the rapid penetration of social networking sites which facilitated the engagement of consumers through online brand communities. Moreover, Facebook brand pages are widely popular among young consumers due to its rapid adoption in marketing on social media networks.In light of the Syrian conflict, and after the return of stability and safety to most of the Syrian regions, local Fast food Syrian chains found an opportunity to recover and powerfully expand in the Syrian market, especially after the closure of global fastfood chains due to international sanctions. On the other hand, Social media marketing practices are considered to be in the infancy stage in Syria, with many mpanies starting to recognize the power of social media in communication with customers. The objective of this thesis was to investigate the antecedents of young customers engagement between ages 18-29 years in Fast food Facebook brand pages in Syria. The study examined two structures (brand trust and brand love) as antecedents related to consumers relationships with Local Fast-food brands and brand loyalty as an outcome of customer engagement. In the quantitative phase, an online survey was used to collect data for the current study, where was posted on Facebook brand pages of the fast-food chains in Syria. The data collection was conducted by drawing a sample from young consumers whose ages are between 18 and 29, and who are active members of official fast-food brand pages on Facebook in Syria, Also Structure Equation Model (SEM) was conducted to study these relations between variables. The most significant findings of this study reveal that brand trust and brand love factors can influence the level of customer brand engagement, which in turn will affect loyalty. Moreover, this study offers useful managerial insights for Fast food brand managers to better assess the motives and outcome of customer brand engagement with these Facebook brand pages, to establish better emotional and effective relations with them, therefore the ability to stand in the competitive business environment.
N/A
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Littau, Jeremy Thorson Esther. "The virtual social capital of online communities media use and motivations as predictors of online and offline engagement via six measures of community strength /." Diss., Columbia, Mo. : University of Missouri--Columbia, 2009. http://hdl.handle.net/10355/7026.

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Title from PDF of title page (University of Missouri--Columbia, viewed on Feb 26, 2010). The entire thesis text is included in the research.pdf file; the official abstract appears in the short.pdf file; a non-technical public abstract appears in the public.pdf file. Dissertation advisor: Dr. Esther Thorson. Vita. Includes bibliographical references.
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Books on the topic "Community, engagement, social media monitoring"

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Tindall, Natalie T. J., and Amber Hutchins. Public Relations and Participatory Culture: Fandom, Social Media and Community Engagement. Taylor & Francis Group, 2016.

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Public Relations and Participatory Culture: Fandom, Social Media and Community Engagement. Taylor & Francis Group, 2016.

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Tindall, Natalie T. J., and Amber Hutchins. Public Relations and Participatory Culture: Fandom, Social Media and Community Engagement. Taylor & Francis Group, 2016.

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Tindall, Natalie T. J., and Amber Hutchins. Public Relations and Participatory Culture: Fandom, Social Media and Community Engagement. Taylor & Francis Group, 2016.

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Tindall, Natalie T. J., and Amber Hutchins. Public Relations and Participatory Culture: Fandom, Social Media and Community Engagement. Taylor & Francis Group, 2016.

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Digital Community Engagement: Partnering Communities with the Academy. University of Cincinnati Press, 2020.

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Wingo, Rebecca, Jason Heppler, and Paul Schadewald. Digital Community Engagement: Partnering Communities with the Academy. University of Cincinnati Press, 2020.

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Daiute, Colette. Imagination in Community Engagement. Oxford University Press, 2017. http://dx.doi.org/10.1093/oso/9780190468712.003.0013.

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Imagining is a sociocultural process, wrought of interactions, relationships, and provocations. This chapter presents theory and illustrations of that process as relational imagining—using diverse expressive media to interact, from diverse speaker/author perspectives, for a variety of important purposes, with diverse actual and implied others and environments. Drawing on practical research, the author discusses relational imagining in several places where children, adolescents, and adults struggling with extreme challenges—war, poverty, segregation—collectively employed expressive media as cultural tools to understand what was going on around them and to imagine how things might be better. Participants in community contexts used diverse expressive media, such as narratives, letters, and policy documents, to mediate relations with diverse individuals and social structures affecting their lives. Interestingly, participating children, adolescents, and adults used some media in some relational arrangements to conform to local cultural norms, but used others to imagine novel possibilities. Implications of relational imagining for human development theory and practice are considered.
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Kohler, Racquel E., Shoba Ramanadhan, and K. Viswanath. Implementing Evidence-Based Media Engagement Practices to Address Cancer Disparities. Edited by David A. Chambers, Wynne E. Norton, and Cynthia A. Vinson. Oxford University Press, 2018. http://dx.doi.org/10.1093/med/9780190647421.003.0011.

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Public knowledge and understanding of health disparities is critical to generate support for programs and policies that address social determinants of health (SDH). Yet, public programs and policies are little informed by evidence or the link between SDH and health outcomes. This case study, using community-based participatory research principles, draws from the evidence of SDH and communication sciences. We describe Project IMPACT, an intervention to build capacity among community-based organizations (CBOs) to engage with media strategically, with the goal of influencing the information environment. The case offers an example of implementation science supporting an evidence-based approach, rather than a specific program or practice. We report how IMPACT leveraged the role community partners play in legitimizing issues so SDH and disparities are part of the public agenda. We assessed how strategic media engagement practices were implemented with the ultimate goal of changing public understanding of SDH and disparities to support SDH-related policies.
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Waldron, Janice L., Stephanie Horsley, and Kari K. Veblen, eds. The Oxford Handbook of Social Media and Music Learning. Oxford University Press, 2020. http://dx.doi.org/10.1093/oxfordhb/9780190660772.001.0001.

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The rapid pace of technological change over the last decade, particularly in relation to social media and network connectivity, has deeply affected the ways in which individuals, groups, and institutions interact socially: This includes how music is made, learned, and taught globally in all manner of diverse contexts. The multiple ways in which social media and social networking intersect with the everyday life of the musical learner are at the heart of this book. The Oxford Handbook of Social Media and Music Learning opens up an international discussion of what it means to be a music learner, teacher, producer, consumer, individual, and community member in an age of technologically-mediated relationships that continue to break down the limits of geographical, cultural, political, and economic place. This book is aimed at those who teach and train music educators as well as current and future music educators. Its primary goal is to draw attention to the ways in which social media, musical participation, and musical learning are increasingly entwined by examining questions, issues, concerns, and potentials this raises for formal, informal, and non-formal musical learning and engagement in a networked society. It provides an international perspective on a variety of related issues from scholars who are leaders in the field of music education, new media, communications, and sociology in the emerging field of social media.
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Book chapters on the topic "Community, engagement, social media monitoring"

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Cunningham, Carolyn M., and Heather M. Crandall. "Social Media for Social Justice: Cyberfeminism in the Digital Village." In Feminist Community Engagement, 75–91. New York: Palgrave Macmillan US, 2014. http://dx.doi.org/10.1057/9781137441102_5.

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Baines, Jess. "Nurturing Dissent? Community Printshops in 1970s London." In Civic Engagement and Social Media, 174–93. London: Palgrave Macmillan UK, 2015. http://dx.doi.org/10.1057/9781137434166_9.

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Taylor, Maureen. "Monitoring and Evaluating Government Media and Social Media Engagement." In The Practice of Government Public Relations, 212–25. 2nd ed. New York: Routledge, 2021. http://dx.doi.org/10.4324/9781003177654-12.

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O. Bertholdo, Ana Paula, Claudia de O. Melo, and Artur S. Rozestraten. "Improving Engagement Metrics in an Open Collaboration Community Through Notification: An Online Field Experiment." In Social Computing and Social Media. Human Behavior, 103–16. Cham: Springer International Publishing, 2017. http://dx.doi.org/10.1007/978-3-319-58559-8_10.

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Kirsch, Birgit, Sven Giesselbach, David Knodt, and Stefan Rüping. "Robust End-User-Driven Social Media Monitoring for Law Enforcement and Emergency Monitoring." In Community-Oriented Policing and Technological Innovations, 29–36. Cham: Springer International Publishing, 2018. http://dx.doi.org/10.1007/978-3-319-89294-8_4.

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Odejide, Abiola I., and Olayinka A. Egbokhare. "Analysis of COVID-19 Risk Communication and Community Engagement on Social Media in Nigeria." In Global Health, Humanity and the COVID-19 Pandemic, 427–59. Cham: Springer International Publishing, 2023. http://dx.doi.org/10.1007/978-3-031-17429-2_19.

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Dash, Ajitabh. "Influence of Content Strategies on Community Engagement over the Healthcare-Related Social Media Pages in India." In Machine Learning and Deep Learning in Efficacy Improvement of Healthcare Systems, 61–73. Boca Raton: CRC Press, 2022. http://dx.doi.org/10.1201/9781003189053-3.

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Henderson, Andrew. "The High Court and the Cocktail Party from Hell: Can Social Media Improve Community Engagement with the Courts?" In The Responsive Judge, 121–41. Singapore: Springer Singapore, 2018. http://dx.doi.org/10.1007/978-981-13-1023-2_5.

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Maris, Elena, and Nancy Baym. "Community Rankings and Affective Discipline: The Case of Fandometrics." In Transforming Communications – Studies in Cross-Media Research, 323–43. Cham: Springer International Publishing, 2022. http://dx.doi.org/10.1007/978-3-030-96180-0_14.

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AbstractTumblr’s Fandometrics is a metrics project that posts weekly fandom rankings for TV shows, movies, music, video games, ‘ships,’ and more. Tumblr describes the rankings as representing “each fandom’s influence across Tumblr.” This influence is determined with a measurement that does not account for sentiment and yet provides prominence and voice to the ‘loudest’ fandoms. Building on work on audience measurement, we argue Fandometrics encourages social jostling by online communities for relevance on the Tumblr platform, and within fandom and wider culture. By equating the strength of communities with their status as influencers or markets, these rankings usher fans towards subjectivities that put data and quantitative rankings at the centre of societal value and inter-community relationships. We argue that as metrics become more visible to users, some communities respond with a kind of affective discipline, at times exaggerating, restraining, cloaking, or reconfiguring positive and negative affect in their online engagement in line with algorithmic requirements for measurement. We identify and discuss the major affective and social implications for the communities ranked by Tumblr’s Fandometrics. Finally, we discuss efforts by some users to resist or withdraw from Fandometrics and/or the communities that value its rankings, and efforts by fans to (re)claim their own data through self-measurement. We argue that with platforms’ increasing concentration of data power, critical data studies must attend to such community-driven alternative models of data and metrics. The fandom metrics phenomenon reflects larger anxieties about value, relevance, and power in increasingly metrified online spaces.
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Weder, Franzisca. "Sparking an Interest in Local Water Issues: Social Media as an Enabler for (Hyper)local Community Engagement in Environmental Issues and the Role of Solution Journalism." In The Local and the Digital in Environmental Communication, 223–45. Cham: Springer International Publishing, 2020. http://dx.doi.org/10.1007/978-3-030-37330-6_11.

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Conference papers on the topic "Community, engagement, social media monitoring"

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Fitriani, Erika, and Dian Purworini. "Reducing Covid-19 Information Uncertainty Through Social Media." In International Conference on Community Empowerment and Engagement (ICCEE 2021). Paris, France: Atlantis Press, 2022. http://dx.doi.org/10.2991/assehr.k.220501.010.

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Nguyen, Long H., Rattikorn Hewett, Akbar S. Namin, Nicholas Alvarez, Cristina Bradatan, and Fang Jin. "Smart and Connected Water Resource Management Via Social Media and Community Engagement." In 2018 IEEE/ACM International Conference on Advances in Social Networks Analysis and Mining (ASONAM). IEEE, 2018. http://dx.doi.org/10.1109/asonam.2018.8508602.

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Schorr, Reut. "Exploring How Social Media Marketing Practices in Community College Academic Programs Shape Student Engagement." In 2021 AERA Annual Meeting. Washington DC: AERA, 2021. http://dx.doi.org/10.3102/1689104.

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Sepilla, Salma, and Dian Purworini. "The Effect of Celebrity Endorser Raffi Ahmad and Testimonial on Consumer Buying Interest of Lemonilo Products on Social Media." In International Conference on Community Empowerment and Engagement (ICCEE 2021). Paris, France: Atlantis Press, 2022. http://dx.doi.org/10.2991/assehr.k.220501.009.

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Sofian, Ferane Aristrivani, and Cindy Ayu Agustin. "Boosting a Community Event on Social Media: Building Progressive Public Engagement and Enthusiasm for Change - Study on Social Movement Community in Jakarta." In BINUS Joint International Conference. SCITEPRESS - Science and Technology Publications, 2018. http://dx.doi.org/10.5220/0010005602320237.

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Stanculescu, Elena. "DOES ACTIVE SOCIAL MEDIA USE IMPROVE SUBJECTIVE WELL-BEING? - A MEDIATION MODEL." In eLSE 2020. University Publishing House, 2020. http://dx.doi.org/10.12753/2066-026x-20-033.

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media use is inherently linked to everyday life in the digital world, from professional contexts to leisure time. Prior research focused on antecedents of social media use such as personality traits, age, gender, social skills, and also on broad range of its various effects. Positive effects include extension of friendship network, diminishing anxiety in social interaction, and improving exercise motivation. Problematic social media use and addiction are related to stress, depression, suicidal thoughts, loneliness, and scarce school engagement. Less attention has been paid to the relationship between social media use and well-being. Inconsistent results were obtained; being emphasized either small relationship between time spent using social media and psychological well-being, or absence of significant correlation. Aims: Therefore, we analyzed in this research the relationship between social media use and subjective well-being. Starting from the necessary distinction between the passive and active social media use, the aim of this research was to analyze the direct and indirect effects of active use and self-esteem on subjective well-being. Method: Based on a cross-sectional design, the survey data was collected from a sample consisted of 653 participants (male = 274; Mage= 21.52; SD = 4.33). To verify the hypothesized direct and indirect effects included in the multiple mediation model, a path analysis was performed. Results: The findings showed positive association between active social media use, self-esteem, affective engagement in social media use, sense to belong to online community, and subjective well-being, The path analysis revealed excellent fit between proposed multiple mediation model and sample data. Active social media use and self-esteem have directly effects on subjective well-being, and indirectly via affective engagement in social media use and sense to belong to online community. The relationship between affective engagement in social media use and sense to belong to online community is mediated by number of friends or followers on social media platforms. Conclusion: The findings of this study extend the previous research, providing support for the relationship between active social media use and subjective well-being.
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Cmeciu, Camelia. "SOCIAL MEDIA FOR MEDICAL AWARENESS SERVICES - EVIDENCE FROM ROMANIAN PR AWARDS WINNING CAMPAIGNS." In eLSE 2018. Carol I National Defence University Publishing House, 2018. http://dx.doi.org/10.12753/2066-026x-18-111.

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Employing a collective case study approach, I intend to assess the degree in which the PARC principles for successful social media strategies have been implemented in two Romanian PR Awards winning campaigns, at the medical services section, in 2017 (Votez pentru sănătate/ I vote for health - Asociaţia Română a Producătorilor Internaţionali de Medicamente, Golden Award for Excellence, and Laboratorul Central – arta diagnosticelor precise/ Central Laboratory – the art of precise diagnostics - Regina Maria Reţeaua Privată de Sănătate, Silver Award for Excellence). The four PARC principles that I will take into account refer to: participatory (interaction with users), authentic (engaging in conversation), resourceful (providing audience with helpful information) and credible (valuable and trustworthy information). Besides the four PARC principles, offline engagement will be also considered since it may generate viral effects. The research questions will focus on the online strategies used in the campaigns, the use of authentic and credible digital story telling for medical services, the degree to which offline engagement is activated in the awareness campaigns, and the extent to which online and/or offline engagement involve the sharing of content on medical services. The findings of this study revealed two main aspects: a) the target audience’s degree of participation throughout the public campaigns for medical services under analysis does not depend on the number of posts, but on the content of posts and on the political situational context; b) Romanian health-care organizations should be more aware of the advantages of the social media role of a community-builder.
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Douglas, Garrath. "“I Know It When I See It”: Where to Look for Social License." In 2014 10th International Pipeline Conference. American Society of Mechanical Engineers, 2014. http://dx.doi.org/10.1115/ipc2014-33599.

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It has become axiomatic that a social license is a critical success factor for Canadian pipelines. Regulators may permit a pipeline, but on-the-ground consent for a project is a function of communities. Social license is an intangible quality outside of formal regulation, occupying the gap between community expectations and existing laws. Increasingly, gaining social license is seen as an important aspect of managing environmental and social risks, and the presence or absence of social license affects project budgets, timelines, corporate reputation and even project outcomes. There are regulatory risks to not demonstrating social license; and even with regulatory approval social license may be the difference between legal challenges and none. Social license is not easy to find, is difficult to measure, and is capricious and dynamic in nature. It is an inherently vague and changeable standard that means different things to different people. Simply defining social license can be a futile enterprise: as with US Supreme Court Justice Stewart’s famous 1964 judgment, we can’t neatly define social license, but we know it when we see it. The emergence of social media has meant that communities are better engaged, informed, and networked than ever before. Gaining social license happens when trust is built, earned and maintained with communities: it can take a long time to build that trust, and today’s digital citizen expects engagement across many platforms in order for that trust to be maintained. Though there is no ‘one-size-fits-all’ approach to gaining social license, the approach of this paper is to lay out a case-study roadmap for navigating towards it by building relationships, countering misinformation, and mobilizing existing support. The paper will also recognize potential wrong turns such as inattention to social media, lack of transparency or a clear message, and the mistaken belief that regulatory approval is the only approval necessary.
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A. Buzzetto-Hollywood, Nicole, Austin J. Hill, and Troy Banks. "Early Findings of a Study Exploring the Social Media, Political and Cultural Awareness, and Civic Activism of Gen Z Students in the Mid-Atlantic United States [Abstract]." In InSITE 2021: Informing Science + IT Education Conferences. Informing Science Institute, 2021. http://dx.doi.org/10.28945/4762.

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Aim/Purpose: This paper provides the results of the preliminary analysis of the findings of an ongoing study that seeks to examine the social media use, cultural and political awareness, civic engagement, issue prioritization, and social activism of Gen Z students enrolled at four different institutional types located in the Mid-Atlantic region of the United States. The aim of this study is to look at the group as a whole as well as compare findings across populations. The institutional types under consideration include a mid-sized majority serving or otherwise referred to as a traditionally white institution (TWI) located in a small coastal city on the Atlantic Ocean, a small Historically Black University (HBCU) located in a rural area, a large community college located in a county that is a mixture of rural and suburban and which sits on the border of Maryland and Pennsylvania, and graduating high school students enrolled in career and technical education (CTE) programs in a large urban area. This exploration is purposed to examine the behaviors and expectations of Gen Z students within a representative American region during a time of tremendous turmoil and civil unrest in the United States. Background: Over 74 million strong, Gen Z makes up almost one-quarter of the U.S. population. They already outnumber any current living generation and are the first true digital natives. Born after 1996 and through 2012, they are known for their short attention spans and heightened ability to multi-task. Raised in the age of the smart phone, they have been tethered to digital devices from a young age with most having the preponderance of their childhood milestones commemorated online. Often called Zoomers, they are more racially and ethnically diverse than any previous generation and are on track to be the most well-educated generation in history. Gen Zers in the United States have been found in the research to be progressive and pro-government and viewing increasing racial and ethnic diversity as positive change. Finally, they are less likely to hold xenophobic beliefs such as the notion of American exceptionalism and superiority that have been popular with by prior generations. The United States has been in a period of social and civil unrest in recent years with concerns over systematic racism, rampant inequalities, political polarization, xenophobia, police violence, sexual assault and harassment, and the growing epidemic of gun violence. Anxieties stirred by the COVID-19 pandemic further compounded these issues resulting in a powder keg explosion occurring throughout the summer of 2020 and leading well into 2021. As a result, the United States has deteriorated significantly in the Civil Unrest Index falling from 91st to 34th. The vitriol, polarization, protests, murders, and shootings have all occurred during Gen Z’s formative years, and the limited research available indicates that it has shaped their values and political views. Methodology: The Mid-Atlantic region is a portion of the United States that exists as the overlap between the northeastern and southeastern portions of the country. It includes the nation’s capital, as well as large urban centers, small cities, suburbs, and rural enclaves. It is one of the most socially, economically, racially, and culturally diverse parts of the United States and is often referred to as the “typically American region.” An electronic survey was administered to students from 2019 through 2021 attending a high school dual enrollment program, a minority serving institution, a majority serving institution, and a community college all located within the larger mid-Atlantic region. The survey included a combination of multiple response, Likert scaled, dichotomous, open ended, and ordinal questions. It was developed in the Survey Monkey system and reviewed by several content and methodological experts in order to examine bias, vagueness, or potential semantic problems. Finally, the survey was pilot tested prior to implementation in order to explore the efficacy of the research methodology. It was then modified accordingly prior to widespread distribution to potential participants. The surveys were administered to students enrolled in classes taught by the authors all of whom are educators. Participation was voluntary, optional, and anonymous. Over 800 individuals completed the survey with just over 700 usable results, after partial completes and the responses of individuals outside of the 18-24 age range were removed. Findings: Participants in this study overwhelmingly were users of social media. In descending order, YouTube, Instagram, Snapchat, Twitter, Facebook, Pinterest, WhatsApp, LinkedIn and Tik Tok were the most popular social media services reported as being used. When volume of use was considered, Instagram, Snapchat, YouTube and Twitter were the most cited with most participants reporting using Instagram and Snapchat multiple times a day. When asked to select which social media service they would use if forced to choose just one, the number one choice was YouTube followed by Instagram and Snapchat. Additionally, more than half of participants responded that they have uploaded a video to a video sharing site such as YouTube or Tik Tok. When asked about their familiarity with different technologies, participants overwhelmingly responded that they are “very familiar” with smart phones, searching the Web, social media, and email. About half the respondents said that they were “very familiar” with common computer applications such as the Microsoft Office Suite or Google Suite with another third saying that they were “somewhat familiar.” When asked about Learning Management Systems (LMS) like Blackboard, Course Compass, Canvas, Edmodo, Moodle, Course Sites, Google Classroom, Mindtap, Schoology, Absorb, D2L, itslearning, Otus, PowerSchool, or WizIQ, only 43% said they were “very familiar” with 31% responding that they were “somewhat familiar.” Finally, about half the students were either “very” or “somewhat” familiar with operating systems such as Windows. A few preferences with respect to technology in the teaching and learning process were explored in the survey. Most students (85%) responded that they want course announcements and reminders sent to their phones, 76% expect their courses to incorporate the use of technology, 71% want their courses to have course websites, and 71% said that they would rather watch a video than read a book chapter. When asked to consider the future, over 81% or respondents reported that technology will play a major role in their future career. Most participants considered themselves “informed” or “well informed” about current events although few considered themselves “very informed” or “well informed” about politics. When asked how they get their news, the most common forum reported for getting news and information about current events and politics was social media with 81% of respondents reporting. Gen Z is known to be an engaged generation and the participants in this study were not an exception. As such, it came as no surprise to discover that, in the past year more than 78% of respondents had educated friends or family about an important social or political issue, about half (48%) had donated to a cause of importance to them, more than a quarter (26%) had participated in a march or rally, and a quarter (26%) had actively boycotted a product or company. Further, about 37% consider themselves to be a social activist with another 41% responding that aren’t sure if they would consider themselves an activist and only 22% saying that they would not consider themselves an activist. When asked what issues were important to them, the most frequently cited were Black Lives Matter (75%), human trafficking (68%), sexual assault/harassment/Me Too (66.49%), gun violence (65.82%), women’s rights (65.15%), climate change (55.4%), immigration reform/deferred action for childhood arrivals (DACA) (48.8%), and LGBTQ+ rights (47.39%). When the schools were compared, there were only minor differences in social media use with the high school students indicating slightly more use of Tik Tok than the other participants. All groups were virtually equal when it came to how informed they perceived themselves about current events and politics. Consensus among groups existed with respect to how they get their news, and the community college and high school students were slightly more likely to have participated in a march, protest, or rally in the last 12 months than the university students. The community college and high school students were also slightly more likely to consider themselves social activists than the participants from either of the universities. When the importance of the issues was considered, significant differences based on institutional type were noted. Black Lives Matter (BLM) was identified as important by the largest portion of students attending the HBCU followed by the community college students and high school students. Less than half of the students attending the TWI considered BLM an important issue. Human trafficking was cited as important by a higher percentage of students attending the HBCU and urban high school than at the suburban and rural community college or the TWI. Sexual assault was considered important by the majority of students at all the schools with the percentage a bit smaller from the majority serving institution. About two thirds of the students at the high school, community college, and HBCU considered gun violence important versus about half the students at the majority serving institution. Women’s rights were reported as being important by more of the high school and HBCU participants than the community college or TWI. Climate change was considered important by about half the students at all schools with a slightly smaller portion reporting out the HBCU. Immigration reform/DACA was reported as important by half the high school, community college, and HBCU participants with only a third of the students from the majority serving institution citing it as an important issue. With respect to LGBTQ rights approximately half of the high school and community college participants cited it as important, 44.53% of the HBCU students, and only about a quarter of the students attending the majority serving institution. Contribution and Conclusion: This paper provides a timely investigation into the mindset of generation Z students living in the United States during a period of heightened civic unrest. This insight is useful to educators who should be informed about the generation of students that is currently populating higher education. The findings of this study are consistent with public opinion polls by Pew Research Center. According to the findings, the Gen Z students participating in this study are heavy users of multiple social media, expect technology to be integrated into teaching and learning, anticipate a future career where technology will play an important role, informed about current and political events, use social media as their main source for getting news and information, and fairly engaged in social activism. When institutional type was compared the students from the university with the more affluent and less diverse population were less likely to find social justice issues important than the other groups. Recommendations for Practitioners: During disruptive and contentious times, it is negligent to think that the abounding issues plaguing society are not important to our students. Gauging the issues of importance and levels of civic engagement provides us crucial information towards understanding the attitudes of students. Further, knowing how our students gain information, their social media usage, as well as how informed they are about current events and political issues can be used to more effectively communicate and educate. Recommendations for Researchers: As social media continues to proliferate daily life and become a vital means of news and information gathering, additional studies such as the one presented here are needed. Additionally, in other countries facing similarly turbulent times, measuring student interest, awareness, and engagement is highly informative. Impact on Society: During a highly contentious period replete with a large volume of civil unrest and compounded by a global pandemic, understanding the behaviors and attitudes of students can help us as higher education faculty be more attuned when it comes to the design and delivery of curriculum. Future Research This presentation presents preliminary findings. Data is still being collected and much more extensive statistical analyses will be performed.
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Segura-Azuara, NA, and M. Lopez. "LEARNING AMID COVID-19: MEDICAL STUDENTS INVOLVEMENT IN PATIENT EDUCATION & DISEASE AWARENESS." In The 7th International Conference on Education 2021. The International Institute of Knowledge Management, 2021. http://dx.doi.org/10.17501/24246700.2021.7123.

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The COVID-19 pandemic has nurtured meaningful transformations in educational contexts; even highly traditional contexts were open about transforming approaches and methodologies. Medical professionals' education relies heavily on presence-based interaction with patients, for example, to develop community activities such as patient education, which needed to continue despite the school lockdown. As part of an intervention, medical students designed a patient education and disease awareness campaign through social media. The objective of this study was to assess the transformation of patient education and disease awareness strategies to the new remote format. The methodology considered a quantitative approach with a descriptive, and crosssectional design. The sample consisted of 34 medical students enrolled in an endocrine diseases course. Each team designed the material for the campaign based on the literature research they performed. Three tutors evaluated each team using a 5-point Likert scale addressing: disease, posts, survey, and overall assessment. Analysis of results included mean, standard deviation, and linear regression. With a correlation coefficient of 0.745 and a standard error of 0.21, the study found a high correlation between variables for each team. The results show that the transformation of this educational experience was key to offer an engaging educational learning experience for medical students. The campaigns held on social media platforms received a favorable response, as the engagement through comments and likes from their followers show, which helped on tunning the contents to relate closely to the specific audience. Keywords: higher education, educational innovation, professional education, COVID-19 pandemic adaptations, patient education
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Reports on the topic "Community, engagement, social media monitoring"

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Tulloch, Olivia, Tamara Roldan de Jong, and Kevin Bardosh. Data Synthesis: COVID-19 Vaccine Perceptions in Africa: Social and Behavioural Science Data, March 2020-March 2021. Institute of Development Studies (IDS), May 2021. http://dx.doi.org/10.19088/sshap.2021.030.

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Safe and effective vaccines against COVID-19 are seen as a critical path to ending the pandemic. This synthesis brings together data related to public perceptions about COVID-19 vaccines collected between March 2020 and March 2021 in 22 countries in Africa. It provides an overview of the data (primarily from cross-sectional perception surveys), identifies knowledge and research gaps and presents some limitations of translating the available evidence to inform local operational decisions. The synthesis is intended for those designing and delivering vaccination programmes and COVID-19 risk communication and community engagement (RCCE). 5 large-scale surveys are included with over 12 million respondents in 22 central, eastern, western and southern African countries (note: one major study accounts for more than 10 million participants); data from 14 peer-reviewed questionnaire surveys in 8 countries with n=9,600 participants and 15 social media monitoring, qualitative and community feedback studies. Sample sizes are provided in the first reference for each study and in Table 13 at the end of this document. The data largely predates vaccination campaigns that generally started in the first quarter of 2021. Perceptions will change and further syntheses, that represent the whole continent including North Africa, are planned. This review is part of the Social Science in Humanitarian Action Platform (SSHAP) series on COVID-19 vaccines. It was developed for SSHAP by Anthrologica. It was written by Kevin Bardosh (University of Washington), Tamara Roldan de Jong and Olivia Tulloch (Anthrologica), it was reviewed by colleagues from PERC, LSHTM, IRD, and UNICEF (see acknowledgments) and received coordination support from the RCCE Collective Service. It is the responsibility of SSHAP.
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Tulloch, Olivia, Tamara Roldan de Jong, and Kevin Bardosh. Data Synthesis: COVID-19 Vaccine Perceptions in Sub-Saharan Africa: Social and Behavioural Science Data, March 2020-April 2021. Institute of Development Studies (IDS), May 2021. http://dx.doi.org/10.19088/sshap.2028.

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Safe and effective vaccines against COVID-19 are seen as a critical path to ending the pandemic. This synthesis brings together data related to public perceptions about COVID-19 vaccines collected between March 2020 and March 2021 in 22 countries in Africa. It provides an overview of the data (primarily from cross-sectional perception surveys), identifies knowledge and research gaps and presents some limitations of translating the available evidence to inform local operational decisions. The synthesis is intended for those designing and delivering vaccination programmes and COVID-19 risk communication and community engagement (RCCE). 5 large-scale surveys are included with over 12 million respondents in 22 central, eastern, western and southern African countries (note: one major study accounts for more than 10 million participants); data from 14 peer-reviewed questionnaire surveys in 8 countries with n=9,600 participants and 15 social media monitoring, qualitative and community feedback studies. Sample sizes are provided in the first reference for each study and in Table 13 at the end of this document. The data largely predates vaccination campaigns that generally started in the first quarter of 2021. Perceptions will change and further syntheses, that represent the whole continent including North Africa, are planned. This review is part of the Social Science in Humanitarian Action Platform (SSHAP) series on COVID-19 vaccines. It was developed for SSHAP by Anthrologica. It was written by Kevin Bardosh (University of Washington), Tamara Roldan de Jong and Olivia Tulloch (Anthrologica), it was reviewed by colleagues from PERC, LSHTM, IRD, and UNICEF (see acknowledgments) and received coordination support from the RCCE Collective Service. It is the responsibility of SSHAP.
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Roldan de Jong, Tamara. Rapid Review: Perceptions of COVID-19 Vaccines in South Africa. SSHAP, April 2022. http://dx.doi.org/10.19088/sshap.2021.021.

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As of April 19, 2021, South Africa has recorded 1.56 million COVID-19 cases and almost 54,000 deaths - more than any other country on the African continent. The country has begun the national rollout of the Johnson & Johnson (J&J) COVID-19 vaccine, with over 292 thousand doses administered it aims to achieve herd immunity by vaccinating at least 67 percent of its population (around 40 million people) by the end of 2021. The government suspended its initial rollout of the AstraZeneca (AZ) vaccine due to concerns over its effectiveness, particularly against the new B.1.351 variant, which accounts for 90% of the infections in South Africa. The J&J vaccine was put on temporary hold in April due to concerns about rare clotting disorders. Although data show that expected acceptance of COVID-19 vaccines is relatively high, the suspension of two vaccines in South Africa, where fear of infection is decreasing, will likely influence public reactions. Understanding how individuals and population groups perceive and make sense of COVID-19 vaccines is critical to inform the design and implementation of risk communication and community engagement (RCCE) strategies, and guide interventions aiming to promote and sustain acceptance of COVID-19 vaccines, while encouraging compliance with other COVID-19 preventive measures. This review syntheses community perceptions of COVID-19 vaccines in South Africa to inform RCCE strategies and policies and provides examples of successful practice. It draws on multiple secondary data sources: scientific literature, qualitative and quantitative studies, grey literature, and mainstream and social media. The review was supported by consultation with four local expert key informants from different fields. It is part of the Social Science in Humanitarian Action Platform (SSHAP) series on social science considerations relating to COVID-19 vaccines. It was written for SSHAP by Tamara Roldan de Jong and Anthrologica on request of the UNICEF South Africa Country Office. Contributions were made from the RCCE Collective Service East and Southern Africa (ESAR) Region. The brief is the responsibility of SSHAP.
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Idris, Iffat. Promotion of Freedom of Religion or Belief. Institute of Development Studies (IDS), January 2021. http://dx.doi.org/10.19088/k4d.2021.036.

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Freedom of religion or belief (FoRB) is a fundamental human right. However, the general global trend in recent years is towards increased FoRB violations by both government and non-government actors. Notable exceptions are Sudan and Uzbekistan, which have shown significant improvement in promoting FoRB, while smaller-scale positive developments have been seen in a number of other countries. The international community is increasingly focusing on FoRB. External actors can help promote FoRB through monitoring and reporting, applying external pressure on governments (and to a lesser extent non-government entities), and through constructive engagement with both government and non-government actors. The literature gives recommendations for how each of these approaches can be effectively applied. This review is largely based on grey (and some academic) literature as well as recent media reports. The evidence base was limited by the fact that so few countries have shown FoRB improvements, but there was wider literature on the role that external actors can play. The available literature was often gender blind (typically only referring to women and girls in relation to FoRB violations) and made negligible reference to persons with disabilities.
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