Dissertations / Theses on the topic 'Communities of Enterprise (CoEs)'

Governments around the world have pursued ICT based initiatives including the provision of infrastructure to assist regional areas to develop economically (Beckinsale et al. 2006). There has been considerable interest in exploiting ICT to develop high technology clusters and support innovative networks (Lawson & Lorenz 1999). However, these initiatives have met with mixed success. It is clear that such development depends on more than providing appropriate technology Attention to social and organisational factors is crucial if regional areas are to realise the potential of ICT as a tool for regional development (Gengatharen & Standing 2005). It is important to understand the nature of business networking as well as the perspective of those participating in such networks if successful initiatives are to be established. The aim of this research is to identify how ICT can be used for knowledge sharing among businesses in regional areas and how the online networks through which knowledge is shared can contribute to the development of the region. This research investigates the question of what value small businesses in those regions derive from knowledge sharing networks using ICT. It also seeks to identify the value creation potential of those networks for their region. Previous research has shown that large organisations have achieved significant value from virtual communities of practice (VCoPs) as a structure for sharing knowledge and supporting innovation (Wenger 2004). The concept of Communities of Practice and Virtual Communities of Practice provided a useful point of departure for this research. The investigation comprised interpretive case studies of two Australian regional areas and their local business networks which incorporated SMEs in a variety of industries. Each case study was conducted in three stages. First, semi-structured interviews were conducted with regional economic development leaders. Second, 192 small and medium business owners were surveyed about their business activities and their participation in local business networks. Third, in-depth interviews were conducted with 23 small business owners to gain a richer understanding of their participation in knowledge-sharing networks and the value they realised or anticipated from various knowledge-sharing activities. A combined analysis of the two cases was conducted as well as the individual analyses. The research adopted a modified Structured Case method (Carroll & Swatman 2000). The analysis of the two case studies revealed: a.) There was a significant difference between the majority of SMEs who traded within the region and those trading largely beyond the region. The latter’s more proactive online sharing knowledge and seeking of business opportunities would enable them to access most value from VCoEs. b.) The participating SMEs operated in a number of industries and what they had in common was an interest in improving their enterprises. Consequently they used their regional networks which were not aligned to any one industry to make connections and share knowledge. They did not necessarily seek to access specific information. c.) A necessary prerequisite of VCoEs is having vibrant CoEs where face-to-face interaction enhances the development of trust and social capital. This appeared as an important factor facilitating the move to incorporate online knowledge sharing. d.) Younger businesses appeared to gain the most value from knowledge sharing in CoEs as they were using their networks to determine how to grow their firm. e.) The value of VCoEs to the SME participants is primarily in their general connection to other businesses in the region. Since the participants operate in a number of industries, what they have in common is an interest in their enterprises. The main value appears to come from the potential of the VCoEs to add to this connection and to social capital. This study found that successful management of VCoEs must: i) Ensure the network website is actively used by members before attempting to incorporate online knowledge sharing. ii) Monitor and stimulate online forum interaction rather than rely on interaction to occur naturally. iii) Not rely on email as a mechanism for stimulating knowledge sharing. Email is seen as more appropriate for formal documentation than for candid exchange of views. The concept of virtual communities of practice was found to be somewhat inappropriate for the diverse SMEs in the regional networks. Because of their diversity, they do not necessarily see value in sharing knowledge about practice but they do see value in sharing more general information and in providing support, connection and ideas that facilitate the strategic direction of their business. To address this issue, the concept of virtual communities of enterprise (VCoEs) is proposed as recognition of what the participating SMEs had in common: an interest in their individual businesses as part of the region. The original contribution of this research consists of its identification of the issues in linking SMEs across industries. It provides new insights on the business practices of regional SMEs and developed the concepts of Community of Enterprise (CoE) and Virtual Community of Enterprise (VCoE) to capture the special nature of knowledge sharing in regional multi-industry business networks. New perspectives are revealed on the ways that value could be derived from knowledge sharing by these regionally networked SMEs, as such it adds to the body of knowledge in an area where there has been little systematic investigation. This research reinforces the importance of social capital as an essential pre-requisite for accessing the value of intellectual capital in regions. Social capital emerges as vital when establishing and maintaining face-to-face knowledge sharing in regional networks and a necessary pre-condition for successfully establishing online knowledge sharing. Trust is a key factor and this research extends understanding of the role of social capital and the importance of trust in regional networks and online interaction. Its findings have significant implications for the development and management of CoEs and VCoEs as it outlines the key elements that need to be addressed when establishing and maintaining them, the appropriate applications for this context and the issues involved in management of the networking and online contexts. These findings not only increase our understanding of the management dynamics of online networks, they can also provide guidance to those seeking to establish successful VCoEs.

In a rapidly globalizing economy, many communities are stranded in unemployment or work without meaning. This thesis asks the question: can local communities create economic development with fulfilling work? The experience of the author in African development projects is used to pose questions about modernist approaches to development. The alternative approaches to work and human development by Fritz Schumacher, Abraham Maslow and Carl Rogers are melded with the political insight of Robert Putnam, to suggest that the answer to the above question can be positive. Their theories are distilled into an approach called Local Enterprise Facilitation, which is based on four principles: 1. Only work with individuals or communities that invite you. 2. Do not motivate individuals to do anything they do not wish to do. 3. Trust that they are naturally drawn towards self-improvement. 4. Have faith in community and the higher social needs that bond it together. The author’s experience of twenty years in applying and developing this approach is traced from its origins in rural Western Australia, through other parts of Australia and New Zealand to its extensive application in North America. The experience has created a methodology for successful Local Enterprise Facilitation based around a community Board that can provide the necessary support for networks for new enterprises. In particular the methodology uses a “Trinity of Management” approach whereby the separate skills of production/enterprise, financial accounting and marketing are facilitated as no individual can do more than one of these skills successfully. The Local Enterprise Facilitation philosophy has many implications and some of these are suggested in terms of planning, education, bureaucracy, and conservation. Whilst an evaluation of the businesses created can only be done in the long term, Local Enterprise Facilitation has opened up some hope for communities seeking to create good work.

The field of Enterprise Architecture (EA) emerged as an answer to the increasing complexity in managing and aligning the business-IT relationship within enterprises. Both practitioners and academics have expressed interest in the field, with a growing number of publicized works related to EA. In an attempt to provide an outlook of the current research landscape of EA, a systematic literature review was conducted. Citation data from the Scopus (Elsevier) API were automatically extracted and analyzed. By applying the Louvain method on the collected data, 8 research communities and their topic were identified: (1) Enterprise Engineering (I & II), (2) Enterprise Architecture Management, (3) Enterprise Modelling, (4) IT Architecture, (5) Enterprise Integration, (6) Digital Transformation, and (7) Smart Cities. For each community, a summarized description with sub-community graphs as well as tables (describing the top authors, articles, and affiliation countries) are presented. Lastly, a comparison of the results and the EA trends identified by Gampfer et al. are presented.
Fältet Enterprise Architecture (EA) framkom som ett svar på den ökande komplexiteten i att hantera och anpassa affärs-IT-relationen inom företag. Både utövare och akademiker har uttryckt intresse för området, då antal publicerade verk relaterade till EA fortsätter att växa. I ett försök att ge en syn på det aktuella forskningslandskapet inom EA genomfördes ett systematisk litteraturöversikt. Citeringsdata från Scopus (Elsevier) API extraherades och analyserades automatiskt. Genom att tillämpa Louvain-metoden på insamlade datan identifierades 8 forskarsamhällen och deras ämnen: (1) Enterprise Engineering (I & II), (2) Enterprise Architecture Management, (3) Enterprise Modelling, (4) IT Architecture, (5) Enterprise Integration, (6) Digital Transformation och (7) Smart Cities. För varje gemenskap gavs en sammanfattad beskrivning med undergruppsdiagram samt tabeller (över t.ex. de främsta författarna, artiklarna, och anslutningsländerna). Slutligen så gjordes en jämförelse av resultaten och de EA trender som identifierats av Gampfer et al.

User groups have been recognised as one of the most important coupling mechanisms between users and vendors. There are hundreds of such groups around the world attached to complex technological artefacts and systems. Innovation scholars have referred to these groups as the new sites of innovation and gone as far to suggest that vendors may struggle to survive without the user-led innovation that derives from these forums (von Hippel, 2005). This is particularly the case for software products. However, despite their growing academic and policy importance, and notwithstanding the fact these communities have been in existence for more than three decades, the Information Systems literature has not yet explained the complex workings of such groups. This study produces one of the first ethnographic studies of a major software user group linked to a complex packaged enterprise system. It describes and characterises the range of functions carried out by this group, which includes their internal workings and organisation, how members relate to each other, how the group links to the vendor and other intermediaries, and the group’s attempts to shape the development of its technology. A key focus of the work is the various tensions and barriers found in these communities. To analyse this group the study adopts and extends the Social Shaping of Technology (SST) and its recent offshoot, the ‘Biography of Artefact’ (BoA) framework. This thesis contributes to these approaches by showing the importance of multifaceted time dimensions and heterogeneity of spaces in examining users groups. Whilst existing studies using these approaches have looked at the evolution of technology over extended periods, this thesis contributes by considering the coevolution of the technology and the community attached at the same time. This allows us not only to gain a better conceptualisation of the user group but as a result see new forms of innovation invisible to more dominant perspectives. It challenges economist led understandings of user-led innovation which tend to give only a rather superficial understanding of the process by which users create new innovation. In particular, and through arguing for the need to take into account both ‘success’ and ‘failure’ in the process of user-led innovation, the thesis offers the concept of ‘artification’ to explain further complex outputs originating from the interaction of these actors in multiple spaces and over long periods of time. The thesis also extends theories of the Social Shaping of Technology by depicting innovation as an arena where different actor spaces act collectively, but also compete, and as a result wield influence on different stages of the technology lifecycle. This leads to a further contribution of this thesis in the field of Information Systems research by suggesting that enterprise software innovation is a community achievement. In particular, the research proposes the concept of ‘unification’ to show the collective acts of users in aggregating their needs to participate in the development of technology. The study concludes by offering insights and recommendation to practitioners and policy makers for deploying user communities for better technological outcomes, both in terms of design and development as well as implementation and use.

Numerous studies have been undertaken on a wide range of issues affecting racialised minorities and small businesses. This thesis has chosen to focus on a number of issues pertinent to the nature of ethnic minority owned small firms. Whilst the topic of finance has been researched in tandem with other factors, it has rarely received the attention devoted to it in this thesis. The thesis critically evaluates finance availability for black small enterprises owned by persons of South Asian and African-Caribbean origins. Semi-structured interviews have been conducted with business owners in fifteen locations in England. These interviews have been enriched by a smaller number of in-depth unstructured conversations. Apart from finance, other relatively under-researched aspects of black enterprise are also discussed in this investigation. The interplay of gender, ethnicity and small enterprise is explored in chapter four whilst chapter seven examines the nature of both African-Caribbean and South Asian businesses situated in contrasting market areas. Parallels are drawn between the experiences of allegedly entrepreneurial-minded groups such as the Koreans and African-Americans in the USA who are distinctly under-represented among the small business owning classes. The outcome of this investigation of African-Caribbean and South Asian small enterprises is an image of a group of owners who have a strong determination to succeed in their ventures, exemplified through such factors as their motivation and attendant vocational qualifications, whilst simultaneously attempting to overcome numerous obstacles. Some of these barriers are generic to small businesses per se, whilst others are more exclusively 'ethnic'. The whole thesis is encapsulated within socio-political debates around the plight of severely disadvantaged visible minorities and proposed self-help strategies mediated by the persistence of covert and blatant racism.

It is well known that Liverpool surpassed Bristol as Britain's premier slave trading port in the mid-eighteenth century, but the reasons for Liverpool's dominance remain debated. In this comparative research, the theoretical framework of entrepreneurship and various notions of capital, including financial, human and social, accessed through merchants' associational networks is employed to determine whether or not Liverpool merchants were more entrepreneurial in the trade which in turn made them more successful. An interdisciplinary methodology that embraces concepts from both economic and business history as well as social network and socio-cultural analysis is used to ascertain how slave merchant networks in both ports operated and managed their trade. Entrepreneurship has quickly become a popular field of study in economics, sociology and business, and provides a new avenue to explore the organisation of the slave trade in both merchant communities. Additionally, by applying the notion of entrepreneurship within Liverpool slave merchant networks, a more convincing and satisfying explanation for their relative success besides their often-argued but little-explained "business acumen" is offered. An examination of nominal data sources, including the Trans Atlantic Slave Trade Database and club membership as well as qualitative sources such as merchant correspondence and parliamentary papers are used to map trends in business organisation between the two cities and over time, and to draw conclusions on the relative strength and nature of business partnerships. It is argued that Liverpool merchants managed slaving voyages within comparatively larger investment groups; thus, the business network a Liverpool merchant was part of was also larger. From these larger networks, Liverpool merchants had greater access to knowledge, skills and resources, collectively known as capital, and this larger pool of expertise offered more competitive advantages to their trade. Because of this, Liverpool merchants, as entrepreneurs, were able to surpass their counterparts in Bristol to become the leaders in the slave trade.

The question of agro/pastoral livelihoods adaptation is gaining attention in the rural development arena but little empirical evidence exists that has examined the performance and impact of diversified enterprises on agro/pastoral livelihoods and the environment in the ASAL, and on how to effectively support such initiatives. Additionally, there has been little evaluation of the type of behavioural patterns that agro/pastoral communities need to evolve in order to engage in such initiatives. This research study endeavours to bridge this knowledge-gap and assist the ASAL communities, NGOs, CBOs and government departments to understand the skills and resources required to develop climate-resilient, environmentally and economically sustainable bio-enterprises. This study examines the roles of bio-enterprise initiatives in enabling agro/pastoralists to develop more resilient livelihoods and incentivising positive community-led natural resource management and draws on different bio-enterprise initiatives located across the drylands of Kenya. In this study data was collected through interviews, focus group discussions and from secondary data. The analysis of four agro/pastoral bio-enterprise initiatives compares the level of success of specifically orientated development-funded support schemes. A more in-depth study was made of one of the initiatives, the BDP. Two surveys were made one year apart and secondary data was collected of the BDP impact. This highlighted the probable factors that influence the communities’ up-take of these bio-enterprises. Results show that this diversification requires stakeholders and support-actors to gain a greater understanding of business development approaches. Other factors such as capacity development to ensure production meets market standards, strong linkages with ethical commercial operators, access to trade-finance and ongoing mentoring proved to be the main drivers of success in these initiatives. The results show that the outputs of the BDP service-providing activities and the ethical trade facilities have been a major factor in the level of success achieved by the BDP. The main policy implications that this study has shown are: Agro/pastoralists realise that they can improve their resilience, food security and incomes by developing bio-enterprises. If conducted using conservation practices, this is an effective conservation and drought management tool. Communities do not possess the necessary skills and business acumen to diversify from traditional activities. Due to the lack of market knowledge, business acumen and technical skills many development and government instigated rural enterprise initiatives have failed. The commercial sector has strong transferable skills and will assist in developing bio-enterprises where commercial gains can be attained. This study has shown that where government, development and the private sector work in synergy projects are more socially, environmentally and economically successful. International standards and certification for sustainable harvesting of indigenous plant materials will effectively assist communities to manage their natural resource utilization and market their products more competitively. Women have shown that they have control over small-scale diversified activities and are able to choose how to use the revenue they have raised. Due to the orientation of agro/pastoralists to collective-action a wide ripple-effect can be seen from well-targeted business development assistance such as: mentoring, skills development, access to affordable trade finance/capital, improved market opportunities and value-addition.

GeNeMe steht für Gemeinschaften in Neuen Medien, im englischen Sprachgebrauch bezeichnet als Web-based Communities oder Online Communities. Einen wichtigen Impuls erfuhren die wissenschaftliche Analyse und die wirtschaftliche Nutzung dieser Communities unter der Metapher des Web2.0. Internet-basierte Technologien wie z. B. Social Media Werkzeuge, aber auch (soziale) Intranet-Systeme und Wissensplattformen bestimmen mehr denn je Lernen, Forschen und Arbeiten in Wirtschaft, Wissenschaft und Bildung und insbesondere das private (Zusammen-) Leben. Dabei führt die zunehmende Mobilität moderner multimedialer Systeme (Smartphone, Tablet PC, etc.) zu neuen Nutzungsoptionen und kollaborativen Anwendungen - sei es im Bereich des Gaming, der Barrierefreiheit oder beim gemeinsamen Gestalten digitaler Produkte. Die GeNeMe ’13 richtet sich in gleichem Maße an Wissenschaftler und Praktiker, die sich über den aktuellen Stand der Arbeiten auf dem Gebiet der Gemeinschaften in Neuen Medien informieren möchten. Im 16. Jahr der Tagung geht es weiterhin um Fragen der (Ver-)Gemeinschaftung bei der Nutzung neuer Medien, virtueller Communities und des Social Web. Unabhängig von der sektoralen Zugehörigkeit der behandelten Szenarien zu Wirtschaft, Wissenschaft, Bildung und Unterhaltung geht es schwerpunktmäßig um folgende Themen: • Research Communities • Multi- and Rich Media Communication/Collaboration in mobilen Anwendungsszenarien und Kollaborative Barrierefreiheit • Global Communities, transnationale Kooperationen und - Netzwerke • Virtual and Massive Communities in Education Neben der methodischen und technologischen Perspektive interessiert das Verhältnis von individueller versus gemeinschaftlicher Aktivität, respektive Nutzung. Stärker als 2012 wurde auch die themenbezogene Praxis von Communities berücksichtigt. Der Sammelband zur Tagung „Gemeinschaften in Neuen Medien“ steht 2013 unter dem Rahmenthema „Online Communities: Enterprise Networks, Open Education and Global Communication“ und strukturiert sich in Beiträge zu den Themenfeldern Community Technologies, Community Topics und Community Didactics. Alle in den Proceedings publizierten Beiträge wurden mit Hilfe eines anonymisierten Begutachtungsverfahrens auf Basis von mindestens 2 Gutachten aus einem breiten Angebot interessanter und qualitativ hochwertiger Beiträge ausgewählt.:A EINGELADENE VORTRÄGE 1 A.1 Neue Technologien – Neue Anforderungen an die Forschungsmethoden im Bildungswesen 1 A.2 Bürgerbeteiligung beim Hochwasserkampf - Chancen und Risiken einer kollaborativen Internetplattform zur Koordination der Gefahrenabwehr 13 B COMMUNITY TECHNOLOGIES 23 B.1 Mobile Bildungsmedien für die berufliche Ausbildung lernerorientiert entwickeln 23 B.2 Akzeptanz und Nutzung von E-Books 35 B.3 Einsatz Mobiler Apps im E-Learning 47 B.4 SENSE: Combining Mashup and HSM technology by semantic means to improve usability and performance 61 B.5 Fishification – Visualizing Activity Streams Using the Aquarium Metaphor 73 B.6 Designing e-research: A framework for researcher’s social online knowledge 83 C COMMUNITY TOPICS 101 C.1 Der Einfluss der Länge von Beobachtungszeiträumen auf die Identifizierung von Subgruppen in Online Communities 101 C.2 Topic-Based Aggregation of Questions in Social Media 113 C.3 Zesare: Kompetenzbündelung zur Unterstützung Studierender beim Erwerb studienbegleitender Zertifizierungen an sächsischen Hochschulen – Ein Projektbericht 125 C.4 Die Medienkompetenz Jugendlicher im Umgang mit digitalen sozialen Netzwerken 137 C.5 Status Quo und Bedeutung der Meinungs-führerforschung für Online-Communities 149 C.6 Förderung der Anerkennung in agilen Softwareentwicklungsprozessen 185 C.7 Trauern in virtueller Gemeinschaft. Geteiltes Gefühl in Online Gemeinschaften 189 C.8 Personalmarketing auf Social Network Sites. Die Top-100-Arbeitgeber auf Facebook 209 D COMMUNITY DIDACTICS 225 D.1 Play real – Kollaboratives Mock-Trial-Training in der OpenSim-basierten Virtual Learning World 225 D.2 Empirische Befunde zur mediengestützten Weiterbildung an sächsischen Hochschulen 237 D.3 Lebenslanges „Lernen, Lehren und Forschen” mit brauchwiki.de! Der interdisziplinäre Einsatz einer Web 2.0-Anwendung in einem geisteswissenschaftlichen Kooperationsprojekt an der Universität Augsburg 249 D.4 Kooperative Lehr-/Lernkonzepte im Bereich – tutoriell begleitete, virtuelle, kollaborative Gruppenarbeit in multinationalen Lernergruppen 259 D.5 Entwicklung eines Werkzeugs zur onlinebasierten Bestimmung typenspezifischer Lernpräferenzen 263 D.6 Virtuelle Praxisgemeinschaften in der Hochschullehre: Das mobil-virtuelle Klassenzimmer 273 D.7 Kommunikation geht alle an! – Mitarbeiterkompetenzen für neue Kommunikationsaufgaben durch Social Media 281 D.8 Studierende als Zielgruppe von Open Online Courses: Potenziale und Herausforderungen am Beispiel des SOOC13 293 D.9 Massive Open Online Courses: Kategorisierung und Analyse des Teilnehmerverhaltens am Beispiel der OPCOs 2011 und 2012 305 E POSTERBEITRÄGE 319 E.1 CloudBooks - LOOP ein neues Autorentool 319 E.2 Does community matter? Social and cultural influences on acceptance and use of collaborative educational technologies 325 E.3 Recommending in an Enterprise Social Media Stream without Explicit User Feedback 337

Data warehouse technology has been successfully integrated into the information infrastructure of major organizations as potential solution for eliminating redundancy and providing for comprehensive data integration. Realizing the importance of a data warehouse as the main data repository within an organization, this dissertation addresses different aspects related to the data warehouse architecture and performance issues. Many data warehouse architectures have been presented by industry analysts and research organizations. These architectures vary from the independent and physical business unit centric data marts to the centralised two-tier hub-and-spoke data warehouse. The operational data store is a third tier which was offered later to address the business requirements for inter-day data loading. While the industry-available architectures are all valid, I found them to be suboptimal in efficiency (cost) and effectiveness (productivity). In this dissertation, I am advocating a new architecture (The Hybrid Architecture) which encompasses the industry advocated architecture. The hybrid architecture demands the acquisition, loading and consolidation of enterprise atomic and detailed data into a single integrated enterprise data store (The Enterprise Data Warehouse) where businessunit centric Data Marts and Operational Data Stores (ODS) are built in the same instance of the Enterprise Data Warehouse. For the purpose of highlighting the role of data warehouses for different applications, we describe an effort to develop a data warehouse for a geographical information system (GIS). We further study the importance of data practices, quality and governance for financial institutions by commenting on the RBC Financial Group case. v The development and deployment of the Enterprise Data Warehouse based on the Hybrid Architecture spawned its own issues and challenges. Organic data growth and business requirements to load additional new data significantly will increase the amount of stored data. Consequently, the number of users will increase significantly. Enterprise data warehouse obesity, performance degradation and navigation difficulties are chief amongst the issues and challenges. Association rules mining and social networks have been adopted in this thesis to address the above mentioned issues and challenges. We describe an approach that uses frequent pattern mining and social network techniques to discover different communities within the data warehouse. These communities include sets of tables frequently accessed together, sets of tables retrieved together most of the time and sets of attributes that mostly appear together in the queries. We concentrate on tables in the discussion; however, the model is general enough to discover other communities. We first build a frequent pattern mining model by considering each query as a transaction and the tables as items. Then, we mine closed frequent itemsets of tables; these itemsets include tables that are mostly accessed together and hence should be treated as one unit in storage and retrieval for better overall performance. We utilize social network construction and analysis to find maximum-sized sets of related tables; this is a more robust approach as opposed to a union of overlapping itemsets. We derive the Jaccard distance between the closed itemsets and construct the social network of tables by adding links that represent distance above a given threshold. The constructed network is analyzed to discover communities of tables that are mostly accessed together. The reported test results are promising and demonstrate the applicability and effectiveness of the developed approach.

GeNeMe steht für Gemeinschaften in Neuen Medien, im englischen Sprachgebrauch als Web-based Communities oder Online Communities bezeichnet. Diese Konfigurationen aus Informationstechnologie und sozialer Gemeinschaft sind gleichermaßen Thema für Anwendung und Forschung. Dabei wird deutlich, dass diese Konfigurationen aus Informationstechnologie und sozialer Gemeinschaft in vielfältigen Kontexten zu beobachten sind. Online Communities sind ohne Softwaretechnologie nicht denkbar - ebenso wenig wie ohne die neue Kultur gemeinschaftlichen Online-Handelns in Wirtschaft, Forschung und Bildung oder in privaten Räumen. Online Communities sind daher Thema mehrerer Fachdisziplinen: Informatik und Wirtschaftswissenschaft, Bildungswissenschaft und natürlich Kommunikationswissenschaft. Auf der GeNeMe trifft Medien- und Softwaretechnologie auf Wirtschaftsinformatik, Sozial- und Erziehungswissenschaft, werden Wissensarchitektur und -kooperation diskutiert. Diese Interdisziplinarität ist Tradition und Stärke der GeNeMe auch im 17. Jahr ihres Bestehens. Die Schwerpunkte des vorliegenden Bandes widmen sich eingangs überblicksartig der Analyse und Exploration von Trends und der Ausdifferenzierung von Forschungsfeldern. In den folgenden Kapiteln stehen dann zum einen die Beobachtung und Analyse von Informations- und Kommunikationshandeln unterschiedlicher Zielgruppen sowie zum anderen praktische Ansätze zur technologisch-didaktischen Gestaltung kollaborativer Systeme im Vordergrund. Nach Beiträgen aus spezifischen Einsatz- bzw. Forschungsfeldern bilden Analysen zu Nutzerverhalten in Business-Netzwerken sowie zu Geschäftsmodellen für MOOCs den Abschluss.:Inhalt A Eingeladene Vorträge 1 A.1 Wissenskooperation in betrieblichen Gemeinschaften 1 A.2 Dropbox & Co, alles schon ge-cloud? 3 B Trend- und Strukturanalysen 5 B.1 Trends der digitalen Lehre. Befunde einer Analyse des wissenschaftlichen Fachdiskurses. 5 B.2 Existieren Wissensmanagement-Schulen? - Eine Clusteranalyse von Wissensmanagement-Beiträgen aus den letzten 10 Jahren 17 B.3 Fablabs für die Forschung: Die Fusion von Makerspace und Bibliothek 33 C Information und Kommunikation 49 C.1 Gut vernetzt ist halb gewonnen? – Eine Analyse der Zusammenhänge zwischen Facebook-Nutzung und sozialem sowie akademischem Erfolg von Studierenden 49 C.2 Informationsbezogene Mediennutzung Jugendlicher und Senioren in (Online-)Communities 63 C.3 Enterprise 2.0 – ein Konzept das dem Kommunikationsverhalten junger Menschen entgegen kommt? 79 D Wissensgenerierumg und -kollaboration 93 D.1 Vergleich von offener und Script-basierter Kollaboration in einer Videolernumgebung 93 D.2 COMPASS – Eine kollaborative Plattform zur Wissensgenerierung über Accessibility-Probleme und deren Lösungen 105 D.3 auditorium – Frage, Diskutiere und Teile Dein Wissen! 117 E Anwendungsfelder 127 E.1 Online Communities für Energieversorger – Mehr als nur Self-Service? 127 E.2 „Ich nehme etwas für meine persönliche Balance mit“ – Eine explorative Studie zum Erleben von Erholung in Massively Multiplayer Online Role-Playing Games 137 F Business Netzwerke 153 F.1 Einfl usskompetenz 2.0 – eine Analyse erfolgsstrategischen Nutzerverhaltens in webbasierten Business-Netzwerken 153 F.2 Mehr Schein als Sein? – Eine Analyse der Selbstdarstellung vonStudierenden im Karrierenetzwerk Xing 165 G MOOCs .179 G.1 Analyse von Geschäftsmodellen nationaler und internationaler MOOC-Provider 179 G.2 Kosten und Wert von MOOCs am Beispiel der Plattform iMooX 191 Adress- und Autorenverzeichnis 207

Unter dem gemeinsamen Dach „Wissensgemeinschaften“ werden nun zwei Tagungen mit sich gegenseitig ergänzenden thematischen Schwerpunkten zusammengebracht, die Lern- und Wissensprozesse im Spannungsfeld zwischen Organisation, Technologie und (Unternehmens-)Kultur verhandeln. Während die Konferenz „Gemeinschaften in neuen Medien (GeNeMe)“ organisationale und technische Perspektiven im Kontext von Virtual Enterprises, Communities & Social Networks thematisiert, liefert die zweijährlich stattfindende Konferenz „Professionelles Wissensmanagement (ProWM)“ der Fachgruppe Wissensmanagement in der Gesellschaft für Informatik (fgwm) einen breiten integrativen Überblick über die organisatorischen, kulturellen, sozialen und technischen Aspekte des Wissensmanagements.:1 Vorwort: Wissensgemeinschaften in Wirtschaft und Wissenschaft XII 2 Preface: Knowledge Communities in Busuness and Schience XVII Keynotes – eingeladene Vorträge 1 Knowledge Management – Advancements and Future Research Needs – Results from the Global Knowledge Research Network study 1 2 Leeds University Business School, Leeds, UK, 2 Beginnt die neue Arbeitswelt mit einer Abwesenheitsnotiz? 13 Hochschuldidaktik 2.0 1 Vernetztes Lernen an der Hochschule? Ergebnisse und Erfahrungen eines cMOOS 17 2 Smart communities in virtual reality. A comparison of design approaches for academic education 25 3 Flipped Classroom in der Hochschullehre der TU Dresden – Ein Work in Progress-Bericht 39 4 Konzepte für den Einsatz von E-Tutoren in komplexen E-Learning-Szenarien – Ein Erfahrungsbericht 45 Wissensmanagement I 1 Barrieren im interorganisationalen Wissensaustausch auf individueller Ebene – Ordnungsrahmen und Analysemethoden 55 2 GIS-based sales support by company knowledge reuse in the telecommunications sector 67 3 Praktische Entwicklung einer wissensorientierten Unternehmenskultur. Entwurf einer Zertifizierungsmethode 75 4 Supporting Knowledge Management Instruments with Composable Micro-Services 81 Communities 1 MeetingMirror – Unterstützung von Wissenschaftler-Communities auf Konferenzen 91 2 The SIFA community as a virtual learning space in OSH 101 3 Reflexion, Begleitung, Austausch – Die Online-Plattform StudentBodies-AN zur Prävention von Magersucht 107 Technologien, Methoden, Systeme 1 Gamification in der Hochschullehre. Herleitung von Handlungsempfehlungen für den Einsatz von Gamedesign-Elementen in der sächsischen Lernplattform OPAL 115 2 Gebrauchstauglichkeit und Nützlichkeit. Usability und wahrgenommener Nutzen digitaler Lernangebote S. 125 3 Barrierefreiheit im MOOC 135 4 Strukturierte Wikis – Konzept und Anwendungsbeispiel 141 Feedback, Austausch, Ideenfindung 1 Idea-Space: A Use Case of Collaborative Course Development in Higher Education 149 2 Onlinegestützte Audience Response Systeme: Förderung der kognitiven Aktivierung in Vorlesungen und Eröffnung neuer Evaluationsperspektiven 157 3 Mobiles Feedback – Praxisbericht zur Integration eines Audience Response Systems in eine Lehrveranstaltung als Instrument der Lehrevaluation 67 4 Jazz in der Stadt und Rock auf der Autobahn - von der kollaborativen zur kollaborativ-kontextorientierten Musikempfehlung 173 Education 1 Wissens- und Nachhaltigkeitsmanagement durch Kooperationen in Weiterbildungsprojekten 185 2 Lernen aus Erfahrung – vom agilen zum verteilten Präsenzteam 193 3 Development of an E-Learning instructional model for vocational training in Indonesia 203 4 A Survey of Teachers’ Media Literacy in Chinese Vocational Schools 209 Prozess 1 Welche Use Cases eignen sich für die Umsetzung in einem Enterprise Social Network? Eine Fallstudie bei der N-ERGIE Aktiengesellschaft 225 2 Kontextbezogene, workflowbasierte Assessmentverfahren auf der Grundlage semantischer Wissensbasen 237 3 Collaborative Knowledge Acquisition and Explorationin Technology Search 243 Wissensmanagement II 1 Assessing Informal Social Learning at the Workplace – A Revalidation Case from Healthcare 251 2 Wie Barrieren im Wissenstransfer überwunden werden können – Ergebnisse einer Studie zur Grundhaltung des Misstrauens oder Vertrauens 267 3 Integration von Topic Models und Netzwerkanalyse bei der Bestimmung des Kundenwertes 277 4 Wissensmanagement im Kontext öffentlich-rechtlicher Rahmenbedingungen: Praktische Erfahrungen aus einem Wasserverband 285 Adress- und Autorenverzeichnis 293

Entrepreneurship has been entered on a supranational political agenda, in the EU and the OECD, and been emphatically described as a fundamental skill and a concern for schools and education. The agenda is reflected to a varying extent at the national and regional political levels. My aim is to describe, analyze and gain knowledge of what entrepreneurship in the Swedish upper secondary schools imply in practice, against the background of a local context. In particular, the conditions for learning.

My approach is ethnographically inspired and this multiple case study is limited to two upper secondary school programmes. Data has been collected through observations, video recordings, informal conversations with pupils and teachers and formal conversations with headmasters. The material is analyzed in terms of three socioculturally inspiring foci.

By means of a cultural-institutional focus, the stability and changeability of the programmes were elucidated. The previous institutional frameworks have been partially questioned by the teachers in the field, which has resulted in the following: In one of the upper secondary schools a new locally adapted programme has been composed, and courses and subjects have been integrated in a new way in the other school’s existing programme. The changes in the upper secondary programmes are to a great extent an example of a meeting between top-down and bottom-up initiatives. The changes of the institutional frameworks are connected to a discursive shift of the responsibility for pupils’ learning and education from teachers to pupils and also to teacher’s ambition to adapt interest- and experience-related teaching.

In a situated focus, both programmes were identified as communities of practice with a joint enterprise, mutual engagement and a shared repertoire. These three dimensions were useful for examining specific aspects of the teaching. There has above all been an altered balance between reification and participation in the teaching as well as boundary crossing both outside the community of practice and within the community.

Different conditions for learning were identified through an interpersonal focus. Both collaborative learning and cooperative learning were useful, but not sufficient concepts for describing the various forms of team learning. The conditions of cooperation and the pupils’ communication patterns revealed yet another form of team learning, which I call comparative learning. If the risk of everyday concepts getting the upper hand and trivialization can be avoided in team learning, there is in all these learning processes a potential for the pupils being able to develop strategies for handling complex tasks, taking initiatives and responsibility, cooperating and learning from one another in various different ways. In this way entrepreneurship has had an impact on the practice of the classrooms.

Entreprenörskap har förts upp på en överstatlig politisk agenda, inom EU och OECD, där den skrivits fram som en grundläggande färdighet och en angelägenhet för skola och utbildning. Agendan återspeglas i varierande grad på nationell och regional politisk nivå. Mitt syfte har varit att studera och försöka förstå vad entreprenörskap i den svenska gymnasieskolan kan innebära i praktiken. Utifrån syftet och ett sociokulturellt perspektiv formulerades frågeställningarna enligt följande: Hur framförhandlas, organiseras och realiseras undervisningen inom två studerade gymnasieprogram? Vilka sociala gemenskaper bidrar elever och lärare till och deltar i? Vilka former av lärande visar sig? Den etnografiskt inspirerade studien genomfördes i två gymnasieprogram som genom utvecklingsprojekt deltagit i det länsövergripande och EU-medfinansierade projektet PRIO 1, Prioritet företagsamhet i Västerbotten (2000 – 2005). Empiriska data insamlades genom observationer, videoregistreringar, informella samtal med elever och lärare och formella samtal med skolledare. Dessutom insamlades skriftliga dokument. Materialet har analyserats utifrån tre fokus. Genom ett kulturellt-insitutionellt fokus har programmens stabilitet och föränderlighet synliggjorts. I det ena fallet har ett nytt lokalutformat program satts samman, i det andra fallet har kurser och ämnen integrerats inom det befintliga programmet. Förändringarna ses som ett möte mellan top-down-initiativ och bottom-upp- initiativ. Resultatet visar även en diskursiv förskjutning av ansvar från lärare till elev och lärares strävan att tillrättalägg intresse- och erfarenhetsrelaterad undervisning. Ur ett situerat fokus har båda programmen identifierats som praxisgemenskaper med en gemensam uppgift, ett ömsesidigt engagemang och en gemensam repertoar. Utmärkande drag i undervisningen, men koppling till entreprenörskapstanken, har handlat om förändrade avvägningar mellan reifikation och deltagande i undervisningen samt om gränsöverskridande, dels utanför praxisgemenskapen och dels inom gemenskapen. Genom ett interpersonellt fokus har olika villkor för lärande identifierats. Såväl kollaborativt och kooperativt lärande har varit användbara begrepp för att beskriva formerna för samarbetslärande, men inte tillräckliga. Samarbetets villkor och elevers kommunikationsmönster har avslöjat ytterligare en form av samarbetslärande, vilken jag benämnt komparativt lärande. Denna avhandling har således visat på både gemensamma och särskiljande drag när entreprenörskapsinitiativ omsatts i skolans praktik, på två gymnasieprogram.

Il semble admis aujourd'hui, tant dans les discours d’entreprise, la littérature managériale et de conseil que dans les études scientifiques, que la performance des organisations repose essentiellement sur la capacité à innover, à constituer une intelligence collective, à capitaliser sur les savoirs et pratiques des collaborateurs dans une société de l’information. Pour cela, les plateformes collaboratives de type réseau social d’entreprise (RSE) se déploient massivement afin d’offrir un outil performant pour la formalisation, la centralisation et la gestion des connaissances. Elles s’inscrivent dans la continuité des transformations des organisations vers des organisations collaboratives, dans le sens où la collaboration désigne un mode d’activité collective où les interactions se font directement, sans intermédiaire, par opposition à la coordination extérieure des tâches. Cependant, la collaboration au sein de communautés en ligne semble à première vue relativement spécifique et cela pour deux raisons. Premièrement parce qu’il s’agit de pratiques collaboratives se référant à un idéal communautaire dans un contexte organisé, hiérarchisé avec des règles instituées. Deuxièmement, il s’agit de pratiques collaboratives spécifiques parce qu’il s'agit d’une collaboration animée et que les problématiques d’animation sur les communautés en ligne semblent être prioritaires pour permettre et assurer la collaboration. En effet, le rôle du community manager, manager / animateur / gestionnaire de la communauté virtuelle apparaît comme central dans les stratégies de collaboration en organisation et cela non seulement dans le lancement, l’alimentation, l’incitation à la logique collaborative, derrière l’apparence de spontanéité et de prise en main par les acteurs, mais également et de façon plus structurelle, dans l’instrumentalisation marketing et managériale de la socialisation
Today it seems to be commonly recognized in corporate communication, business publications, as well as in scientific publications, that in our information society the ability to innovate, to build collective intelligence and to capitalize on the knowhow and behavior of the coworkers are essential to the organization performance. For that purpose, collaborative platforms such as Enterprise Social Network (ESN) are massively deployed to provide a powerful tool for formalization, centralization and knowledge management. They support the continuous transformation of the current organizations towards collaborative organizations, in the sense that collaboration means a collective approach of the activity with direct interactions without intermediates at the opposite of the coordination by a third party. However, the collaboration within online communities seems at first rather specific for two main reasons. The first reason is that these collaborative practices indeed refer to a community idealistic model but within a well-organized and hierarchized context with its established rules. The second reason is that we are talking of specific collaborative practices in the sense it is a facilitated collaboration and that finding the right way to manage online communities is key to enable and to ensure collaboration. Indeed, the role of the community manager, manager / facilitator / administrator of the virtual community appears to be a central role in the collaboration strategy of a given organization. Behind the appearance of spontaneity and self-sufficiency of the members, it is a central role not only to launch the community but also to keep it up and running as well as to motivate the members to collaborate. It is also essential and in a more structural way in the marketing and managerial instrumentalization of socialization

1 EINLEITUNG Der Einsatz von Enterprise 2.0-Lösungen steht noch am Anfang. So nutzen nur ca. 20 % der Unternehmen in den USA und Europa Social Software-Werkzeuge wie Blogs, Wikis oder Foren [7]. Nach [3] geht es bei Enterprise 2.0 darum, die Ideen und Konzepte des Web 2.0 und von Social Software zu verstehen und auf die Zusammenarbeit in Unternehmen zu übertragen. Viele Unternehmen haben Schwierigkeiten bei der Integration solcher Lösungen, wodurch die Zugänglichkeit und Handhabbarkeit der Informationen im Unternehmen leidet. In einem konkreten Anwendungsfall sollen Lösungen gefunden werden, um das Gewahrsein der Informationen bestehender Social Software-Systeme und die Zusammenarbeit in Entwicklungsabteilungen zu verbessern.

GeNeMe steht für Gemeinschaften in Neuen Medien, im englischen Sprachgebrauch bezeichnet als Web-based Communities oder Online Communities. Einen wichtigen Impuls erfuhren die wissenschaftliche Analyse und die wirtschaftliche Nutzung dieser Communities unter der Metapher des Web2.0. Internet-basierte Technologien wie z. B. Social Media Werkzeuge, aber auch (soziale) Intranet-Systeme und Wissensplattformen bestimmen mehr denn je Lernen, Forschen und Arbeiten in Wirtschaft, Wissenschaft und Bildung und insbesondere das private (Zusammen-) Leben. Dabei führt die zunehmende Mobilität moderner multimedialer Systeme (Smartphone, Tablet PC, etc.) zu neuen Nutzungsoptionen und kollaborativen Anwendungen - sei es im Bereich des Gaming, der Barrierefreiheit oder beim gemeinsamen Gestalten digitaler Produkte. Die GeNeMe ’13 richtet sich in gleichem Maße an Wissenschaftler und Praktiker, die sich über den aktuellen Stand der Arbeiten auf dem Gebiet der Gemeinschaften in Neuen Medien informieren möchten. Im 16. Jahr der Tagung geht es weiterhin um Fragen der (Ver-)Gemeinschaftung bei der Nutzung neuer Medien, virtueller Communities und des Social Web. Unabhängig von der sektoralen Zugehörigkeit der behandelten Szenarien zu Wirtschaft, Wissenschaft, Bildung und Unterhaltung geht es schwerpunktmäßig um folgende Themen: • Research Communities • Multi- and Rich Media Communication/Collaboration in mobilen Anwendungsszenarien und Kollaborative Barrierefreiheit • Global Communities, transnationale Kooperationen und - Netzwerke • Virtual and Massive Communities in Education Neben der methodischen und technologischen Perspektive interessiert das Verhältnis von individueller versus gemeinschaftlicher Aktivität, respektive Nutzung. Stärker als 2012 wurde auch die themenbezogene Praxis von Communities berücksichtigt. Der Sammelband zur Tagung „Gemeinschaften in Neuen Medien“ steht 2013 unter dem Rahmenthema „Online Communities: Enterprise Networks, Open Education and Global Communication“ und strukturiert sich in Beiträge zu den Themenfeldern Community Technologies, Community Topics und Community Didactics. Alle in den Proceedings publizierten Beiträge wurden mit Hilfe eines anonymisierten Begutachtungsverfahrens auf Basis von mindestens 2 Gutachten aus einem breiten Angebot interessanter und qualitativ hochwertiger Beiträge ausgewählt.

A research report submitted to the Faculty of Commerce, Law and Management, University of the Witwatersrand, in partial fulfilment of the requirements for the degree of Master of Management in Entrepreneurship and New Venture Creation. Johannesburg, 2017
The Broad-Based Black Economic Empowerment’s (BBBEE’s) enterprise development practice is one of the tools employed by the South African government in an attempt to redress the country’s past economic injustices that are a result of apartheid’s discriminatory economic segregationist policies. This research undertook to study the perceptual impact of BBBEE’s enterprise development in mining communities, by focusing on black entrepreneurs and the support they receive from mining companies – or lack thereof – according to the BBBEE’s codes of good conduct. The support that mining companies provide to mining community entrepreneurs could have come in the form of, inter alia,business funding, business incubation, granting guarantees for business loans and business coaching. The study took apositivist approach with data collected using aquestionnaire. The research findings indicate that mining community entrepreneurs do not feel that mining companies provide business support, therefore leading to the conclusion that BBBEE’s enterprise development does not fulfil its objective of redressing South Africa’s past economic injustices by supporting black entrepreneurs. The research took a positivist paradigm in that data collection was quantitative. A positivist approach is viewed as a scientific, rational and empirical way of gathering data that is in turn used in knowledge construction (Ryan, 2006). The research design was cross-sectional because the researcher intended to study the perceptual impact of enterprise development on mining communities over a long time without having to make observations over many years. A cross-sectional study is the observation of subjects at one stage of an external intervention process to determine the impact of, for example, intervention by a third party or exposure to a third party. The population involved in this study was made up of black male and female entrepreneurs 18 years old or older, from three mining towns situated in following three provinces: Mpumalanga, Gauteng and the North West province. The research instrument was research questionnaire in the form of a five-point Likert scale. The limitation in this study was the limited population sample of 127 respondents from only three provinces, as they can’t be representative of the entire South African mining communities’ population.
MT2017

碩士
國立中興大學
農業企業經營管理碩士在職專班
107
The development of social enterprise is yet a type of startup enterprise organization which goes along improving social issues and simultaneously develop a revenue model to advance the sustainable development of enterprise and elaborate social responsibilities.The rural rejuvenation plan is implemented since 2010 in Taiwan which aims to ameliorate the decline in rural villages and to make them vibrant.Accordingly,this study is mainly probing how the social enterprise applies its business model to rural rejuvenation community to reach the goal of rural rejuvenation plan.This study uses the qualitative research approach to discuss the social enterprise business model of Yung Keng community of Donglijiafeng which the Cheng’s historic residence is its core.The business model takes the 3 principles of rural rejuvenation-the production,the ecology and the life of rural village into account to create job opportunities to underprivileged groups and promote community collaboration non-toxic agriculture by using the natural landscapes,ecological resources and related traditional industries that makes the local residents take part in traditional wedding culture and guide the activity shows.It not only benefits the local residents for additional income but also make the tourists realize the efforts that Yung Keng community of Donglijiafeng does on environment friendly.Furthermore,it develops a series of peripheral proceeds and the new ambience of Yung Keng rural rejuvenation.Lastly,this study generalizes the interviews and secondary data to set practicable development strategy plans by using SWOT strategic matrix analysis for Donglijiafeng as suggestion of business strategies,thereby seeking for the new business opportunities and making the new model of rural rejuvenation.

碩士
南華大學
資訊管理學系
102
The rising Facebook fan page for enterprises to drive new marketing style, are different from the traditional marketing models. The fan pages offer consumers new senses of affinity and emotion. This study worked with the restaurant industries which have Facebook fan pages to investigate the the inflence of the fan pages to their competitiveness. 　 　　This study uses a questionnaire survey to explore social marketing, internet reputation, affect the relationship between customer loyalty and corporate competitiveness between the various facets. Also some methods were utilized to analyize the collected data, including reliability and validity analysis, descriptive statistics, t-test, one way ANOVA, Pearson correlation, regression analysis, cross analysis, general linear model analysis. Finally, the results of these analysis can be referred to conducting the fan pages of restaurants.

碩士
中國文化大學
勞動學研究所
92
The study of enterprise exercise Communities of practice（CoP）develop Human capital ----Focus on T company in Information Technology and Electronics Industry Abstract In the knowledge era, the way of the key factor for succeeding of have transferred from market and product to enterprise owns core competence, invisible resource and knowledge. These is just we called “intellectual capital”. “Human capital ”is one important part of intellectual capital. Many companies perform Community of Practice（CoP）to develop and accumulate their Human capital .And “Community of Practice（CoP）” is very essential application for company, that is a truth little understanding in Taiwan’s study. The subject deserves more than a passing notice. This study find out 4 companies of Information Technology and Electronics Industry in Taiwan how to develop Human capital with Community of Practice. The study investigate the application in local companie’s Community of Practice and the Human capital of Information Technology and Electronics Industry. After that , the study investigate companies how to develop Human capital with Community of Practice. Finally, The study setup the topic for follow-up study. This study try to find out 4 companies of Information Technology and Electronics Industry in Taiwan how to use CoP develop Human capital with Case study and reciprocal proof the topic with auxiliary literature review and auxiliary Questionnaire Survey. Finally, The study bring up the conclusion at the last paragraph. The conclusions are summarized as follows: 1. A way of companies how to develop Human capital with Community of Practice may be divided into two types：Reality Community of Practice and Internet Community of Practice. 2. Reality Community of Practice and Internet Community of Practice both can develop and accumulate their company’s Human capital. 3. Company execute Community of Practice can effect their staff’s capabilities develop construction and staff’s work efficiency construction and staff’s innovative construction of Human capital and have positive effect. 4. The study lack the evidence of Company execute Community of Practice can positive effect their staff’s attitude construction and staff’s stable construction

GeNeMe steht für Gemeinschaften in Neuen Medien, im englischen Sprachgebrauch als Web-based Communities oder Online Communities bezeichnet. Diese Konfigurationen aus Informationstechnologie und sozialer Gemeinschaft sind gleichermaßen Thema für Anwendung und Forschung. Dabei wird deutlich, dass diese Konfigurationen aus Informationstechnologie und sozialer Gemeinschaft in vielfältigen Kontexten zu beobachten sind. Online Communities sind ohne Softwaretechnologie nicht denkbar - ebenso wenig wie ohne die neue Kultur gemeinschaftlichen Online-Handelns in Wirtschaft, Forschung und Bildung oder in privaten Räumen. Online Communities sind daher Thema mehrerer Fachdisziplinen: Informatik und Wirtschaftswissenschaft, Bildungswissenschaft und natürlich Kommunikationswissenschaft. Auf der GeNeMe trifft Medien- und Softwaretechnologie auf Wirtschaftsinformatik, Sozial- und Erziehungswissenschaft, werden Wissensarchitektur und -kooperation diskutiert. Diese Interdisziplinarität ist Tradition und Stärke der GeNeMe auch im 17. Jahr ihres Bestehens. Die Schwerpunkte des vorliegenden Bandes widmen sich eingangs überblicksartig der Analyse und Exploration von Trends und der Ausdifferenzierung von Forschungsfeldern. In den folgenden Kapiteln stehen dann zum einen die Beobachtung und Analyse von Informations- und Kommunikationshandeln unterschiedlicher Zielgruppen sowie zum anderen praktische Ansätze zur technologisch-didaktischen Gestaltung kollaborativer Systeme im Vordergrund. Nach Beiträgen aus spezifischen Einsatz- bzw. Forschungsfeldern bilden Analysen zu Nutzerverhalten in Business-Netzwerken sowie zu Geschäftsmodellen für MOOCs den Abschluss.

The restructuring of state assets was expected to contribute towards black economic empowerment and a broader redistribution of wealth to those who were previously excluded from participating actively in the economy of this country. However, there have been several accusations leveled at government. Some people believe that privatization of state assets has benefited a few. This has led to the enactment of the Broad based black economic empowerment act. There is also a concern from the communities and unions that privatization of state assets will result in poor service delivery and unemployment. The study was conducted through a quantitative methodology. The final questionnaire was administered to 40 taxi owners, 20 government employees, 20 contractors, 20 business owners and 40 local residents. Out of the 140 people, II 0 responded, thus a 79 % response rate, all was used for data analyses. The various variables (responses to individual questions) in the questionnaire were arranged to obtain a rating for each dimension covered. This procedure assumes equality of interval of the Likert scale and therefore the data is regarded as the least interval data (rather than ordinary data). The findings on the study showed that majority of the respondents were not in favour of privatisation. Recommendations made were as follows, the government through its education programmes in schools and in Adult Basic Education and Training (ABET) canters must educate citizens about socio-economic and political issues as well as familiarizing them with the government's macro - economic policy, in particular the GEAR policy. The government should only make partial privatization, and not complete/ whole privatization.
(MBA) North-West University, Mafikeng Campus, 2006

Unter dem gemeinsamen Dach „Wissensgemeinschaften“ werden nun zwei Tagungen mit sich gegenseitig ergänzenden thematischen Schwerpunkten zusammengebracht, die Lern- und Wissensprozesse im Spannungsfeld zwischen Organisation, Technologie und (Unternehmens-)Kultur verhandeln. Während die Konferenz „Gemeinschaften in neuen Medien (GeNeMe)“ organisationale und technische Perspektiven im Kontext von Virtual Enterprises, Communities & Social Networks thematisiert, liefert die zweijährlich stattfindende Konferenz „Professionelles Wissensmanagement (ProWM)“ der Fachgruppe Wissensmanagement in der Gesellschaft für Informatik (fgwm) einen breiten integrativen Überblick über die organisatorischen, kulturellen, sozialen und technischen Aspekte des Wissensmanagements.

The integration of social media records into enterprise content management systems is crucial to organisations as it enables them to have access to these records if they are required for evidential purposes. However, despite social media content being considered as official records in state-owned enterprises, they are often left unmanaged. The purpose of this study was to investigate the integration of social media content into the enterprise content management system at the South African Broadcast Corporation Limpopo provincial office in South Africa. The study utilised quantitative data collected through questionnaires distributed to SABC employees and employees at three radio stations in the Limpopo provincial office (Munghanalonene FM, Thobela FM and Phalaphala FM). The key results suggest that there were no policies or guidelines on the management of digital records that emanated from social media. It was discovered that the SABC’s Limpopo provincial office opened official accounts with various social media platforms such as SNSs, online content communities and podcasts to use for official matters; yet content generated through these platforms is neither managed nor preserved. It has been established that the responsibility of managing social media content is unconsciously assigned to the creators of the content as no official records management responsibilities were assigned. It is recommended that digital records emanating from the use of social media by the staff of the SABC Limpopo provincial office need to be treated and managed as official records, like all other paper-based records. In this regard, a policy for integration of social media content into enterprise content management is desirable. A further study on the development of a framework to integrate social media content into organisational records management is recommended. social media content, social media platform, enterprise content management, digital records, records, records management, online content communities, South African Broadcasting Authority.
Information Science
M.A.(Information Science)

This study takes a particular look at mathematics teacher education communities of practice (CoPs) in order to provide rich descriptions of the CoPs and make claims about its relation/in relation to teacher preparation and particularly the preparation of preservice teachers for teaching mathematics in multilingual classrooms. The three dimensions of communities of practice proposed by Wenger (mutual engagement, shared repertoire and joint enterprise) were used in conjunction with Mortimer and Scott’s notion of meaning making as a dialogic process as a theoretical lens to gain an entry into the nature of communities of practice in pre-service mathematics teacher education classrooms. Data was collected through pre-observation interviews of 12 teacher educators at four Universities in one Province in South Africa in Phase One of the study. A methodological approach based on Wenger’s CoP theory and Mortimer and Scott’s dialogic process was developed and used to analyse classroom observation videos of four of these teacher educators’ classroom communities of practice in two universities in Phase Two of the study. Using the privileged practices in the CoPs as points of departure and how these practices shaped and were shaped by other dynamics in the CoPs, the findings emerging from the study indicate that within the multiply layers of teacher education, there is an overarching emphasis given to the acquisition of mathematical content. Nevertheless, the communicative approaches and patterns of discourse used by the different teacher educators opened up different possibilities as far as preparing preservice teachers for teaching (in multilingual classrooms) is concerned. Wenger’s community of practice theory has found applications in different spheres of life and in different organisational and educational settings. Its use to understand and describe mathematics pre-service classrooms is, however, still largely unexplored. A theoretical contribution that this study makes lies in the extension of Wenger’s CoP theory to include dialogic processes. A methodological contribution lies in the development of an organisational language (based on Wenger’s three dimensions of CoP) to characterise pre-service teacher education classrooms.

This study examined how online social networking (OSN) leads to increased communication and collaboration across inter-firm boundaries. This online social networking behaviour represents significant opportunities to firms in the form of improved problem-solving, increased collaborative innovation and enhanced engagement with stakeholders. There are also risks inherent in the widespread use of OSNs, such as the loss of control over information flows to individuals outside the organization, potential damage to the reputation of brands and organizations, and loss of productivity due to excessive usage of OSNs during work hours. In particular, this study sought to test four research propositions, specifically, that usage of one particular OSN, LinkedIn (LI), results in: 1) an increased number of inter-firm connections; 2) an improved ability to communicate across inter-firm boundaries; 3) greater access to problem solving or innovation collaborators; 4) increased organizational problem solving or innovation ability. The study methodology involved both quantitative and qualitative research. The quantitative portion of the study involved survey research among over 500 LinkedIn (LI) users to determine changes they reported in various dimensions related to inter-firm relationship-forming, information-sharing and collaborative problem solving since using LI. The sampling approach was purposive and the sample frame consisted of the researcher’s own extended LI network, and an effort was also made to make the survey link available to all LI members through public posting in the site’s Q&A section. Though no individual or group was systematically excluded from the opportunity to take the survey, some limitations are inherent in the approach taken. The survey respondents were self-selecting, which makes it difficult to confirm that the sample is reflective of all LI users. Also, the use of the researcher’s own LI network as a key source of survey respondents may have biased the study toward more open networkers, since the researcher’s network was built up over time by practicing open networking behaviours. As a result, the sample may tend to under-represent more closed or restrictive networkers. Notwithstanding these limitations, no one particular group of respondents was excluded from the opportunity to take the survey, and the resulting data suggests that there were significant numbers of respondents who considered themselves closed networkers. Also, the spread of respondents by geographic area, occupation and age was found to resemble published statistics from LI on its user base, so it appears that the data is reasonably reflective of the LI user base, though this would be difficult to verify or measure. Qualitative research was also undertaken among senior managers at companies that have embraced the use of OSNs by staff to determine their experiences along similar dimensions. The findings from the quantitative survey showed that users of LI have experienced an increased number of social connections with individuals as a result of using LI, and that these connections are often with people in other organizations, including competitors and customers. Survey respondents also reported that they have been able to draw upon their LI networks in order to solve problems and be more innovative in their work. Analysis of the qualitative research yielded a list of suggested best practices that could be adopted by firms wishing to harness the collaborative power of OSNs. These suggested best practices have been grouped under the areas of strategy, listening, communication, guidelines, training, diffusion and measurement. Some suggested areas for future research included: the role of performance measurement and reward systems in managing OSN usage behaviour; the organizational risks of centralized versus decentralized control of messaging via OSNs; the role of training in the effective deployment of OSNs in an organizational context; and the organizational risk of increased connectedness with competitors resulting from OSN relationships.
Business Management
D.B.L.