Journal articles on the topic 'Communication Theory of Resilience (CTR)'
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Wilson, Steven R., Kai Kuang, Elizabeth A. Hintz, and Patrice M. Buzzanell. "Developing and Validating the Communication Resilience Processes Scale." Journal of Communication 71, no. 3 (April 19, 2021): 478–513. http://dx.doi.org/10.1093/joc/jqab013.
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Abstract According to the communication theory of resilience (CTR; P. M. Buzzanell, 2010), people reintegrate from disruptive events and construct a new normal through five interrelated processes: (a) crafting normalcy; (b) affirming identity anchors; (c) maintaining/using communication networks; (d) constructing alternative logics; and (e) foregrounding productive action while backgrounding negative emotions. Enacting these processes creates tensions between continuity and change. This article develops a Communication Resilience Processes Scale (CRPS) to assess CTR processes in response to a variety of disruptive events. Items were created and refined via a scale development study with feedback from expert raters. Studies 2 and 3 offer initial support for the 32-item CRPS’ reliability and convergent, divergent, and predictive validity. Models in which the five CTR processes are subsumed by a single, higher-order resilience factor versus two higher-order interrelated factors (continuity and change) are compared. Future directions for exploring continuity/change tensions and identifying CTR boundary conditions are discussed.
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Lillie, Helen M., Skye Chernichky-Karcher, and Maria K. Venetis. "Dyadic coping and discrete emotions during COVID-19: Connecting the communication theory of resilience with relational uncertainty." Journal of Social and Personal Relationships 38, no. 6 (April 22, 2021): 1844–68. http://dx.doi.org/10.1177/02654075211009302.
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The current study applies the communication theory of resilience (CTR) to assess married individuals’ utilization of resilience communication during the first wave of the COVID-19 pandemic. This study examines pathways between communicative resilience processes, relational uncertainty, discrete emotions, and evaluations of dyadic coping. Married individuals ( n = 561) were surveyed during April 21–April 29, 2020 using Qualtrics panels. Structural equation analyses revealed that most of the resilience communication processes impacted evaluations of dyadic coping via three indirect pathways, including (a) relational uncertainty, (b) relational uncertainty → anger, and (c) relational uncertainty → fear. The alternative logic of humor did not impact dyadic coping through these indirect pathways, but instead directly, positively impacted dyadic coping. Theoretical and practical implications, limitations, and future research directions are discussed.
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Aurellia, Olivia. "KOMUNIKASI ORANG TUA ANAK RETARDASI MENTAL DALAM MEMBANGUN KETAHANAN KELUARGA DI SLB HANDAYANI SUKABUMI." JKKP (Jurnal Kesejahteraan Keluarga dan Pendidikan) 9, no. 01 (April 27, 2022): 1–18. http://dx.doi.org/10.21009/jkkp.092.01.
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Proses komunikasi yang terjalin antara ayah dan ibu dari anak retardasi mental penuh dengan tantangan, dalam situasi ini anak retardasi mental perlu diberikan perawatan di keluarga. Tujuan penelitian ini untuk mendeskripsikan komunikasi orang tua anak retardasi mental dalam membangun ketahanan keluarga menggunakan communication theory of resilience (CTR). Metode dan sampel dalam penelitian ini menggunakan metode kualitatif dengan pengumpulan data melalui wawancara kepada sepuluh informan yakni lima ayah dan lima ibu dari anak retardasi mental. Hasil penelitian ini menunjukan bahwa komunikasi dilakukan oleh orang tua anak retardasi mental dalam membangun ketahanan keluarga diantaranya a) komunikasi dalam menyusun kenormalan baru, b) komunikasi dalam menyampingkan perasaan negatif dan mengedepankan tindakan produktif, c) komunikasi dalam menegaskan jangkar identitas, d) komunikasi dalam memelihara dan menggunakan jaringan komunikasi, e) komunikasi dalam menerapkan logika alternatif. Kelima proses tersebut memunculkan tema-tema diantaranya komunikasi dengan pasangan, kerja sama, aktivitas sosial, rutinitas baru, mendekatkan diri kepada tuhan, dapat dukungan dalam menciptakan kenormalan, diskusi dengan pasangan, menggunakan hambatan sebagai strategi, percaya diri dalam menjelaskan identitas, berbagi cerita, dapat dukungan ketika mengalami kesulitan, dan membandingkan diri dengan orang lain menjadi faktor untuk membangun ketahanan keluarga, Penelitian ini dapat membantu memberikan informasi mengenai proses komunikasi yang dapat dilakukan oleh orang tua dengan anak retardasi mental untuk membangun ketahanan keluarga.
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Ann Amaratunga, Carol. "Building community disaster resilience through a virtual community of practice (VCOP)." International Journal of Disaster Resilience in the Built Environment 5, no. 1 (March 4, 2014): 66–78. http://dx.doi.org/10.1108/ijdrbe-05-2012-0012.
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Purpose – This paper aims to discuss a pilot in-progress project to promote community-based research (CBR) as a tool for disaster resilience planning in rural, remote and coastal communities. Using trans-disciplinary approaches, this project demonstrates how emergency and foresight planning in five rural Canadian pilot communities can be enhanced through the co-design of a pilot Web 2.0 “virtual community of practice” (VCOP). Design/methodology/approach – The VCOP initiative was designed with pilot and field site communities to facilitate knowledge generation and exchange and to enhance community resilience. Building a culturally appropriate disaster resilience process is an iterative “process of discovery” and community engagement. Through CBR the project supports practitioners and volunteers to share promising practices and lessons-learned for disaster resilience planning. Findings – The VCOP is being developed in five rural, remote, coastal pilot sites across Canada. Additional field site work is also underway in three urban centres sponsored by a project partner. This paper provides an overview of the initial concept, design and “proof of concept” work currently underway. The pilot project will end in the Fall 2012. Research limitations/implications – Inspired by the work of American adult educator Etienne Wenger, the VCOP entails co-design and co-ownership of a knowledge engagement process; one which enables local “thought leaders” to participate in emergency planning, preparedness, response and recovery. The VCOP provides a communication platform and fosters “foresight” planning and “education for critical awareness”. Through the sharing of theory and practice, i.e. praxis, communities are mobilized and empowered to anticipate future risks and threats and plan for resilient recovery. Practical implications – The VCOP foresight planning paradigm challenges the status quo design and delivery of emergency management protocols from traditional “centres of knowledge and power”, e.g. governments and universities and fosters “bottom-up” community-driven planning to anticipate risks and threats and help enhance local capacity for resilient disaster recovery. Originality/value – The novel application of a VCOP to disaster emergency planning is in keeping with the spirit and principles of UNISDR's Hyogo Framework for Action 2005-2015. VCOP has potential to demonstrate disaster resilience “foresight” planning as evidenced in the adoption of promising ideas and practices developed by communities, for communities. As Louis Pasteur once said “Chance favours the prepared mind”.
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Ma, Ji, Rui Kang, Ruiying Li, Qingyuan Zhang, Liang Liu, and Xuewang Wang. "Uncertainty Theory-Based Resilience Analysis for LEO Satellite Communication Systems." Symmetry 14, no. 8 (July 29, 2022): 1568. http://dx.doi.org/10.3390/sym14081568.
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Resilience, the ability of a system to withstand disruptions and quickly return to a normal state, is essential for a low-Earth-orbit satellite communication system (LEO-SCS), as its large number of satellites, may encounter various disturbances. As a developing system with asymmetrical and insufficient data, it is with both aleatory and epistemic uncertainties, which renders existing resilience measures inapplicable. This paper utilizes uncertainty theory to define belief instantaneous availability, based on which a new resilience measure for the LEO-SCS is proposed. As the resilience is mainly determined by the dynamic and uncertain characteristics of an LEO-SCS, an uncertain satellite network evolution model is developed to describe its operating patterns, and an evaluation method is proposed to estimate its resilience. To illustrate our proposed uncertain theory-based resilience evaluation method, an LEO-SCS case with 48 satellites is studied, and its resilience values under different backup strategies are compared to assist in system design decisions.
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Ruiz-Martin, Cristina, Gabriel Wainer, and Adolfo Lopez-Paredes. "Exploration of Network Theory to Evaluate Organizational Resilience." International Journal of Mathematical, Engineering and Management Sciences 7, no. 1 (January 1, 2022): 28–48. http://dx.doi.org/10.33889/ijmems.2022.7.1.003.
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Recent disasters and rapid changes in the environment have shown various open issues in organizational resilience, in particular the use of communications. We explore the use of Network Theory to study the robustness of communications in organizations regardless their structure and the communication mechanisms used. We focus on how a collapse in the communication mechanisms affects the communication structure in an organization. We use a case study based on an emergency management plan from a Nuclear Power Plant in Spain. We show that Network Theory along with the number of connected components in a network provides a cost-effective way to analyze the communication infrastructure and organizational relations. Network Theory also allows us to build awareness about the communication and information structure inside an organization, and to design a more robust communication network.
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Rogers, Peter, Judy Burnside-Lawry, Jelenko Dragisic, and Colleen Mills. "Collaboration and communication." Disaster Prevention and Management 25, no. 1 (February 1, 2016): 75–90. http://dx.doi.org/10.1108/dpm-01-2015-0013.
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Purpose – The purpose of this paper is to provide a case study of Participatory Action Research (PAR), reporting on a collaboration, communication and disaster resilience workshop in Sydney, Australia. The goal of the workshop was to explore the challenges that organisations perceive as blockages to building community disaster resilience; and, through collaborative practitioner-led activities, identify which of those challenges could be best addressed through a deeper engagement with communication research. Design/methodology/approach – The authors link communication, collaboration and disaster resilience through the lens of PAR, detailing how communication and resilience experts can collaborate to improve disaster prevention, management and mitigation practice. Findings – The authors identify a number of theoretical considerations in understanding horizontal and vertical interfaces for improved communication. The authors also highlight how practical collaborative workshops can draw on communication researchers to facilitate collaborative resilience activities. PAR is shown to help move participant focus from resolving inter/intra-organisational tensions to facilitating public good, offering evidence-based recommendations which will foster a more reflexive and communicative approach to building disaster resilient communities. Research limitations/implications – This paper does not seek to apply community resilience to the general public, no community representatives were present at the workshop. This does not mean that the focus is on organisational resilience. Rather the authors apply PAR as a way to help organisations become more engaged with PAR, communication research and collaborative practice. PAR is a tool for organisations to use in building community resilience, but also a means to reflect on their practice. Whilst this should help organisations in building more resilient communities the take up of practice by participants outside of the workshop is a matter for future research. Practical implications – This method of collaborative resilience building could significantly improve the shared responsibility amongst key organisations, mobilising skills and building awareness of integrated resilience thinking in practice for stakeholders in disaster management activities. Originality/value – This paper provides original evidence-based research, showing the linkages between communication theory, collaboration practice and the tools used by organisations tasked with building community resilience. This innovative synthesis of skills can aid in building PAR led disaster resilience across prevention, preparation and mitigation activities for all potential hazards, threats and/or risks, however, it will be particularly of interest to organisations engaged in community resilience building activities.
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Kuikka, Vesa, and Heikki Rantanen. "Resilience of Multi-Layer Communication Networks." Sensors 23, no. 1 (December 22, 2022): 86. http://dx.doi.org/10.3390/s23010086.
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Advances in the future communication technologies and capabilities of new services in heterogeneous network systems have increased the need for modelling and analysing various aspects of both the resilience of networked systems and usability from the user’s point of view. We extend the traditional network reliability theory to cover a wider scope of quality requirements and applications. The proposed method can be used to model the resilience of different structured networks, and the quality of information services. We use the term resilience to cover both the technical and quality-of-service aspects of user requirements. The modelling method is demonstrated with a use case of a multilayer communication network system. However, the method can be used to model any kind of technological network, such as wireless, sensor, and backbone networks.
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Dorrance Hall, Elizabeth, and Kristina M. Scharp. "Communicative predictors of social network resilience skills during the transition to college." Journal of Social and Personal Relationships 38, no. 4 (January 27, 2021): 1238–58. http://dx.doi.org/10.1177/0265407520983467.
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Persisting in college requires resilience for emerging adults, who must adapt to a new culture with different norms. Many also struggle with financial pressure, mental health issues, and interpersonal stressors. This longitudinal study proposes and tests a model of the communication factors that predict social network resilience skills during the transition to college. A sample of 436 first-year college students in the Mountain West region of the United States reported their family communication patterns, perceived friend and family support, communication confidence, and social network resilience skills (SNRS) at two points in time. Model testing revealed that friend support, family support, and communication confidence mediate the positive effect of conversation orientation on SNRS. Friend support mediates the positive effect of conformity orientation on SNRS. Theoretical implications for the Communication Theory of Resilience and Family Communication Patterns Theory are discussed.
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Eddington, Sean M., and Caitlyn Jarvis. "Expertise, Knowledge, and Resilience in #AcademicTwitter: Enacting Resilience-Craft in a Community of Practice." Media and Communication 10, no. 2 (April 29, 2022): 41–53. http://dx.doi.org/10.17645/mac.v10i2.5053.
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Online communities of practice are a useful professional development space, where members can exchange information, aggregate expertise, and find support. These communities have grown in popularity within higher education—especially on social networking sites like Twitter. Although popular within academe, less is known about how specific online communities of practice respond and adapt during times of crisis (e.g., building capacity for resilience). We examined 22,078 tweets from #AcademicTwitter during the first two months of the Covid-19 pandemic, which impacted higher education institutions greatly, to explore how #AcademicTwitter enacted resilience during this time. Using text mining and semantic network analysis, we highlight three specific communicative processes that constitute resilience through a form of resilience labor that we conceptualize as “resilience craft.” Our findings provide theoretical significance by showing how resilience craft can extend theorizing around both communities of practice and the communicative theory of resilience through a new form of resilience labor. We offer pragmatic implications given our findings that address how universities and colleges can act resiliently in the face of uncertainty.
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Betts, Timothy, and Patrice M. Buzzanell. "Enacting Economic Resilience: A Synthesis of Economic and Communication Frameworks." Journal of Risk and Financial Management 15, no. 4 (April 13, 2022): 178. http://dx.doi.org/10.3390/jrfm15040178.
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This work examines three frameworks for responding to economic disruption: risk mitigation, systemic recovery, and economic resilience. Specifically, by reviewing the metatheoretical commitments, analytic contexts, and implications of two economic perspectives, represented by risk mitigation and systemic recovery, we argue that current approaches to understanding resilience in academic economics have failed to address ongoing and emergent disruptions in the economic and social world. In response, this work also reviews a possible synthesis of economic and communication frameworks. This review places the economic resilience framework, inspired by the communication theory of resilience, in conversation with extant literature in economics, communication studies, and other disciplines and concludes with an outline for further theoretical, methodological, and practical development.
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Rahmanto, Andre N. "Crafting Normalcy: How Communication Enhances Tourist Village’s Resilience During The Covid-19 Pandemic." Jurnal Komunikasi: Malaysian Journal of Communication 37, no. 3 (September 30, 2021): 244–56. http://dx.doi.org/10.17576/jkmjc-2021-3703-14.
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The Covid-19 pandemic has resulted in a multisectoral crisis, including tourism which is the most affected sector. Like other tourist destinations, the tourist villages are also forced to close all their activities. Inevitably, they have suffered many losses, and thousands of residents have lost their jobs. But in the midst of uncertainty, the tourist villages still have a way to survive and show resilience. Resilience both individually and organisationally will always be formed in and through communicative processes that enhance the ability to create a new normal. The important issue is how communication can improve the resilience of individuals and groups of rural tourism actors during the Covid-19 pandemic. This research was conducted in Nglanggeran Village, Yogyakarta. Yogyakarta is one of the priority tourism destinations in Indonesia and now has around 150 tourist villages. By using Buzzanell’s communication theory of resilience framework, the data of the research were collected through in-depth interviewing with a number of tourist village actors in Nglanggeran Village, Yogyakarta Province. They were analysed by using Creswell's data analysis spiral, consisting of reading-memoing, describing-classifying, interpreting, and representing-visualising stages. The results of this study show that communication plays an important role in supporting resilience of Nglanggeran tourism village actors during the Covid-19 pandemic. Five aspects of resilience communication are found in the three stages of the pandemic disaster. Keywords: Resilience, communication, tourist village, destination resilience, Covid-19.
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Yang, Yilin. "Evaluation of Site Resilience Based on Social Capital Theory: A Case Study of Dongsi district." BCP Business & Management 33 (November 20, 2022): 116–27. http://dx.doi.org/10.54691/bcpbm.v33i.2726.
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Along with the outbreak of COVID-19 in China, numerous of small and medium-sized enterprises are losing their customers, confronted with the risk of bankruptcy, and communication among the public also witnesses a drop attributed to epidemic prevention policy, which can both be describe as the decrease of social capital. Although the research on resilience city theory is mounting in recent years, there are only a few papers focus on resilience city based on social capital. This paper will build a method analyzing the resilience of Dongsi district from three different perspectives, including enterprises perspective, enterprises and individuals’ perspective and individuals’ perspective. In this process, data of enterprises and public space’s location will be collected, utilizing kernel density tool in Arcgis and Daily average population heat diagram to evaluate the resilience of enterprises and community of Dongsi district respectively. The result shows that the resilience of Dongsi district is low. Enterprises far from streets are devoid of social capital because of the location of some enterprises are disperse and customers flow are low. Additionally, the public spaces, which can promote the communication between local residents, like squares and parks in the site are in small quantity and public show less interest in four attractions inside Dongsi area, indicating that Dongsi is more vulnerable faced to disasters due to the low cohesion among the community.
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Koo, Inhyouk, Mahwish Anjam, and Umer Zaman. "Hell Is Empty, and All the Devils Are Here: Nexus between Toxic Leadership, Crisis Communication, and Resilience in COVID-19 Tourism." Sustainability 14, no. 17 (August 30, 2022): 10825. http://dx.doi.org/10.3390/su141710825.
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Sustainable travel has been redefined by the pandemic, as tourism destinations continue their struggle to stay resilient and vibrant. The COVID-19 crisis has fueled a lackluster performance and declined tourism growth worldwide while imposing serious threats to employees’ resilience across the globe. However, little is known about the interaction between the global tourism crisis and employees’ resilience in toxic leadership environments. To augment the existing understanding of the way employee resilience unfolds to respond to a crisis under toxic leadership, we draw on predictive research involving the UAE tourism industry. The UAE’s economy was forced to shrink largely due to its long-lasting dependency on inbound tourism. Hence, the study data were collected from 412 employees working in the hospitality and tourism industry in the UAE. Structural equation modeling (SEM) was used to test the impact of toxic leadership on crisis communication and employees’ resilience in the UAE’s tourism industry. The results showed that both employee resilience and crisis communication are negatively influenced by toxic leadership in COVID-19 tourism. Furthermore, crisis communication positively influences employee resilience, and significantly mediates its relationship with toxic leadership. Interestingly, the findings suggest that the toxic work culture constantly blurs the lines of communication, and, ultimately, the contagious behavior of toxic leaders overwhelms the resilience of employees while they respond to a crisis. The theoretical and practical implications of this research are not confined to toxic leadership; however, the strategies to nurture crisis communication and employee resilience for sustainable tourism are presented in an evolutionary perspective based on the conservation of resources theory.
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Anderson, Lindsey B., and Jiankun (Sylvia) Guo. "Paradoxical Timelines in Wells Fargo’s Crisis Discourse: Expanding the Discourse of Renewal Theory." International Journal of Business Communication 57, no. 2 (October 18, 2019): 212–26. http://dx.doi.org/10.1177/2329488419882761.
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We detail the ways in which Wells Fargo used the tenets of the discourse of renewal and resilience communication to respond to its financial crises. To do so, we completed a thematic analysis of Well Fargo’s website and commercials. Specifically, we found that Wells Fargo relied on its organizational history to communicate renewal. In doing, so Wells Fargo (1) created a paradoxical timeline of events that puts alternative logic to work and (2) drew on established identity anchors. We therefore conclude that discourse of renewal can integrate past-orientation and address organizational identity work with theoretical basis. By combining these two frameworks and applying them to a real-world crisis context, we make important contributions to the continued development of both the discourse of renewal and resilience communication.
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Makhnach, A. V., and A. I. Laktionova. "Family Resilience from the Perspective of A.A. Bogdanov’ Organizational Theory." Social Psychology and Society 12, no. 2 (2021): 41–55. http://dx.doi.org/10.17759/sps.2021120203.
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Objective. Analysis of the family resilience as its systemic characteristics from the standpoint of the organizational theory of A.A. Bogdanov. Background. The growing uncertainty of the existence of a person and a family makes such a quality as resilience in demand. The approach to the family as a system and practical work with it from the perspective of studying its resilience presupposes an emphasis not on the weakness and dysfunctionality of the family, but on those potential and real possibilities that are inherent in it. The family resilience as its systemic characteristic, depends on the balance of risk and protective factors, in the quality of which the family’s resources are considered. Family resourses are indicators of the family resilience. The resources of the nuclear family, contributing to the formation and maintenance of its resilience in wide temporal, social and cultural contexts, are gradually uniting individual resources. The process of forming the resource capacity of the family is not only their accumulation, but also the synthesis and grouping of the resources of the whole family as a system. Methodology. Organizational theory A.A. Bogdanov. Conclusions. Organizational theory A.A. Bogdanova, being a general scientific approach to the study of any system, makes it possible to analyze the family resilience as its systemic characteristics from the standpoint of the interaction of multidirectional activities mediated by differences in the understanding of family values, communication needs and organizational patterns. The joint coordinated activity of family members, leading to an increase in family resilience, is achieved with the help of certain resources.
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Benedict, Bailey C. "Entanglements of Identity and Resilience in the Camp Fire’s Network of Disaster-Specific Facebook Groups." Media and Communication 10, no. 2 (April 29, 2022): 5–17. http://dx.doi.org/10.17645/mac.v10i2.5038.
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The Camp Fire in California (November 2018) was one of the most destructive wildfires in recorded history. Dozens of Facebook groups emerged to help people impacted by the Camp Fire. Its variety and prevalence throughout recovery make this network of disaster-specific, recovery-oriented social media groups a distinct context for inquiry. Reflexive thematic analysis was performed on 25 interviews with group administrators and publicly available descriptive data from 92 Facebook groups to characterize the composition of the network and explore identity in the groups. Group members’ identities fell into two categories—helpers and survivors—while the groups consisted of six identities: general, specialized, survivor-only, pet-related, location-specific, and adoptive. Administrators established group identity around purpose, through membership criteria, and in similarity and opposition to other Camp Fire Facebook groups. The findings contribute to social identity theory and the communication theory of resilience at the intersection of resilience labor, identity anchors, and communication networks.
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Wieland, Stacey M. B. "Constituting Resilience at Work: Maintaining Dialectics and Cultivating Dignity throughout a Worksite Closure." Management Communication Quarterly 34, no. 4 (August 17, 2020): 463–94. http://dx.doi.org/10.1177/0893318920949314.
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Job insecurity—seen in practices like temporary work, furloughs, and site closures—is an ongoing reality for increasing numbers of workers. While the communicative constitution of resilience in situations of job loss has received significant attention, we know little about how resilience is constituted in the face of ongoing job insecurity. This study explores that question by considering how a group of employees enacted resilience during the 22-month period between the announcement that their worksite would close and the actual closure. Based on in-depth interviews, this study considers how soon-to-be terminated employees created and maintained resilience by (de)centering themselves, framing the future optimistically, affirming their value, keeping work in perspective, and caring for one another. These findings point to the importance of sensemaking that enabled employees to hold conflicting emotions and interpretations in tension and meaningfully enact purpose, agency, and humanity. Specifically, the analysis suggests that maintaining dialectics and cultivating dignity are important for constituting resilience. This study contributes to our understanding of the communicative constitution of resilience by offering a sixth central process—maintaining dialectics—to the communication theory of resilience and suggesting that workplace interactions that cultivate dignity enable resilience.
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Burnside-Lawry, Judy, and Luis Carvalho. "Building local level engagement in disaster risk reduction: a Portugese case study." Disaster Prevention and Management 24, no. 1 (February 2, 2015): 80–99. http://dx.doi.org/10.1108/dpm-07-2014-0129.
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Purpose – Contributing to the global dialogue on disaster risk reduction (DRR), the purpose of this paper is to address a key priority for the Post-2015 Framework for DRR (HFA2) by analysing initiatives used by one local government to increase local-level engagement in DRR. Design/methodology/approach – A review of literature from the multidisciplinary areas of communication, social and political theory examines the role that communication theory and practice can play in facilitating public participation to build community resilience. Building on these insights, the authors introduce a research methodology to examine modes of communication, the quality of dialogue and opportunities for “voice” and “listening” between decision makers and local-level stakeholders during DRR planning A qualitative, case study is undertaken with data sourced from observation, document analysis and interviews to provide insights into public engagement events, policies and procedures that enhance or impede local engagement in DRR. Findings – Communication between the DRR campaign team and publics are analysed according to the range of communication practices used and opportunities provided for dialogue between parties. Findings differentiate between public information, consultation and participation events. Factors that enable and conversely, constrain local-level engagement to build community resilience, and conditions associated with each factor, are identified. Research limitations/implications – A unique analytical framework adapted from the duel lenses of participatory communication and information flow models, is used to differentiate events using one-way information from those offering opportunities for dialogue and participation. The framework provides a method for DRR practitioners to plan and evaluate local-level engagement events to meet the communication needs of particular situations. Practical implications – The framework provides a method for DRR practitioners to plan and evaluate local-level engagement events to meet the communication needs of particular situations. Originality/value – Co-authored by an Australian academic and a member of Amadora’s campaign team, the paper is a combination of one city’s experience in developing strategies to build community resilience, analysed using communication, social and political theory. Findings have implications for standard command-and-control management systems and styles of leadership and crisis management. Results will assist practitioners’ advance their understanding of different ways that publics may be engaged to build community resilience.
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Frisby, Brandi, and Jessalyn Vallade. "“Minor Setback, Major Comeback”: A Multilevel Approach to the Development of Academic Resilience." Journal of Communication Pedagogy 5 (2021): 115–34. http://dx.doi.org/10.31446/jcp.2021.2.13.
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This study examined communicative processes at multiple levels that may influence students’ academic resilience through transitions. Participant interviews (N = 23) revealed that at the individual level, students develop a resilient mindset and effective academic strategies, engage in self-care, and compartmentalize. At the relational level, students rely on teachers to demonstrate positive teaching behaviors, receive academic and emotional support from a variety of sources, and find role models to inspire resilience. Finally, students reported that the campus community gave opportunities to build support networks and access campus resources, but identified threats to effective use of these resilience-building opportunities. Finally, all but one theme demonstrated that the development of academic resilience typically happens outside the traditional classroom yet affects student performance inside the classroom. These findings contribute to instructional communication research because of the application of an underutilized theory and method in instructional research, the multilevel focus on communication and resilience development processes, and by providing practical insight to create targeted approaches to improve student resilience and related outcomes.
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Scharp, Kristina M., Tiffany R. Wang, and Brooke H. Wolfe. "Communicative Resilience of First-Generation College Students During the COVID-19 Pandemic." Human Communication Research 48, no. 1 (October 31, 2021): 1–30. http://dx.doi.org/10.1093/hcr/hqab018.
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Abstract As U.S. higher education institutions closed their campuses and transitioned to online education due to the high risk for COVID-19 transmission, first-generation college students (FGS) were particularly susceptible to multiple stressors. Findings from a sample of 44 participants reveal seven resilience triggers, four resilience processes, and three relationships between resilience processes and triggers. Based on these findings, we advance the communication theory of resilience by establishing the ways triggers can be structural, emergent, and overlapping and by theorizing resilience processes as both enduring and time-bound/contingent. We also employ a new qualitative method, thematic co-occurrence analysis, to illuminate the relationships between the resilience triggers and processes. Practical applications for higher education administrators, teaching instructors, and student support professionals are described.
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Edwards, Anne, and Apostol Apostolov. "A Cultural-Historical Interpretation of Resilience: the implications for practice." Outlines. Critical Practice Studies 9, no. 1 (April 16, 2007): 70–84. http://dx.doi.org/10.7146/ocps.v9i1.2087.
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Recent attempts at preventing the social exclusion of vulnerable children in England have been driven by notions of resilience which centre primarily on changing children so that they may be better able to cope with adversity. Drawing on the concepts of Cultural Historical Activity Theory (CHAT), we suggest that the idea of resilience should be expanded to include developing a capacity to act on and reshape the social conditions of one’s development. We use evidence from two studies of practices in recent re-configurations of children’s services in England to examine whether practitioners are seeing resilience in these terms. We present examples of work which embody these views but suggest that they are not easily incorporated into practices where expertise is centred on care and clear communication. The care and communication model of practice reflects the emphases given to evolutionary notions of child development while a CHAT view of resilience reflects Vygotsky’s concerns with a dialectic between individuals and the social situations of their development.
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Carlson, Elizabeth. "Vigilant resilience: the possibilities for renewal through preparedness." Corporate Communications: An International Journal 23, no. 2 (April 3, 2018): 212–25. http://dx.doi.org/10.1108/ccij-04-2017-0030.
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Purpose Post-crisis renewal discourse (Ulmer et al., 2007) is one form of communication that stakeholders may use as they attempt to organize for resilience. The purpose of this paper propose extending Discourse of Renewal Theory to explain how it could enact a different kind of resilience than scholars typically consider. Organizational resilience strategies often focus on the recovery or prevention stages of crisis management. Under conditions of persistent threat, it would be more productive for renewal discourse to emphasize greater preparedness. Design/methodology/approach To illustrate the need for this kind of theorizing, the author analyzes a case study that follows the public relations efforts of Canadian energy company Enbridge, Inc., in the aftermath of the 2010 Kalamazoo River oil spill. Findings By the criteria of Discourse of Renewal Theory, Enbridge attempted a renewal strategy, but it failed. By other criteria, however, it succeeded: it created the opportunity for richer dialogue among stakeholders about their interdependence and their competing interests. Originality/value By considering how elements of the resilience process may vary, this paper offers resources for more nuanced theory-building and theory-testing related to organizational and system-level resilience.
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Elshaer, Ibrahim A., and Samar K. Saad. "Learning from Failure: Building Resilience in Small- and Medium-Sized Tourism Enterprises, the Role of Servant Leadership and Transparent Communication." Sustainability 14, no. 22 (November 16, 2022): 15199. http://dx.doi.org/10.3390/su142215199.
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Understanding how small- and medium-sized enterprises develop and foster resilience in their employees is critical to better adapt to and recover from challenges. Yet, how such a process is conducted is not well-understood in literature. Integrating the literature from the social exchange theory and the disaster resilience framework, this research examines the effects of servant leadership (SL) and transparent communication (TC) on employees’ capacity for resilience (learning from failure, hardiness, and optimism) and their adaptive performance during/post the COVID-19 crisis. A total of 880 employees in restaurants and travel agencies were surveyed. The results reveal that the effects of SL and TC on employees’ adaptive performance was fully mediated by employees’ capacity for resilience, specifically learning from failure.
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Azri, Stephanie, Jennifer Cartmel, and Stephen Larmar. "A Review of the Healthy Mindsets for Super Kids Program." Australian Journal of Guidance and Counselling 24, no. 1 (May 22, 2014): 121–31. http://dx.doi.org/10.1017/jgc.2014.5.
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The notion of resilience has emerged in the 21st century as an important factor influencing children's responses to adverse events. In the past 10 years, resilience theory and resilience programs for children have flourished globally. ‘Healthy Mindsets for Super Kids’ is a new program aimed at building resilience in children aged 9–14. The program features 10 modules, illustrated by superhero themes, on topics of communication and social skills, anger management, grief and loss, body image, healthy relationships, and positive thinking. This review will introduce the Healthy Mindsets for Super Kids program (Jessica Kingsley publishers, 2014) in use by practitioners in educational, community and mental health settings. It will describe its content, evaluation and the value in building resilience in children at risk of mental health issues.
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Brykman, Kyle M., and Danielle D. King. "A Resource Model of Team Resilience Capacity and Learning." Group & Organization Management 46, no. 4 (May 12, 2021): 737–72. http://dx.doi.org/10.1177/10596011211018008.
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A team’s capacity to bounce back from adversities or setbacks (i.e., team resilience capacity) is increasingly valuable in today’s complex business environment. To enhance our understanding of the antecedents and consequences of team resilience capacity, we develop and empirically test a resource-based model that delineates critical team inputs and outputs of resilience capacity. Drawing from conservation of resources theory, we propose that voice climate is a critical resource that builds team resilience capacity by encouraging intrateam communication and that leader learning goal orientation (LGO) amplifies this relationship by orienting team discourse toward understanding and growing from challenges. In turn, we propose that team resilience capacity is positively related to team learning behaviors, as teams with a higher resilience capacity are well-positioned to invest their resources into learning activities, and that team information elaboration amplifies this relationship by facilitating resource exchange. Results of a time-lagged, multisource field study involving 48 teams from five Canadian technology start-ups supported this moderated-mediated model. Specifically, voice climate was positively related to team resilience capacity, with leader LGO amplifying this effect. Further, team resilience capacity was positively related to team learning behaviors, with information elaboration amplifying this effect. Altogether, we advance theory and practice on team resilience by offering empirical support on what builds team resilience capacity (voice climate) and what teams with a high resilience capacity do (learning), along with the conditions under which these relationships are enhanced (higher leader LGO and team information elaboration).
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Pfefferbaum, PhD, MPH, Rose L., Betty Pfefferbaum, MD, JD, Richard L. Van Horn, PhD, Barbara R. Neas, PhD, and J. Brian Houston, PhD. "Building community resilience to disasters through a community-based intervention: CART© applications." Journal of Emergency Management 11, no. 2 (February 16, 2017): 151. http://dx.doi.org/10.5055/jem.2013.0134.
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The Communities Advancing Resilience Toolkit (CART)©* is a community-driven, publicly available, theory-based, and evidence-informed community intervention designed to build community resilience to disasters and other adversities. Based on principles of participatory action research, CART applications contribute to community resilience by encouraging and supporting community participation and cooperation, communication, self-awareness, and critical reflection. The primary value of CART lies in its ability to stimulate analysis, collaboration, skill building, resource sharing, and purposeful action. In addition to generating community assessment data, CART can be used as a vehicle for delivering other interventions and creating sustainable capacity within communities. Two models for CART implementation are described.
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Rela, Iskandar Zainuddin, and Musadar Mappasomba. "Survei Ketahanan Petani Sekitar Kawasan Industri Pengolahan Nikel di Sulawesi Tenggara." Jurnal Ilmiah Membangun Desa dan Pertanian 6, no. 3 (June 30, 2021): 83. http://dx.doi.org/10.37149/jimdp.v6i3.18167.
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Exploration of mineral resources can encourage economic development and threaten the environment, health, ecosystem, and social comfort of the surrounding community. Therefore, through Corporate Social Responsibility (CSR) activities or other activities, industrial companies can balance negative impacts and strengthen sustainable development that can improve the resilience and welfare of the surrounding community. Therefore, this research aims to assess the community's resilience in supporting the sustainability of agricultural development. The research will be conducted in Morosi Subdistrict, Konawe Regency. The concept of community resilience and the theory of sustainability of growth became the basis of this study. This research was started by conducting literature studies in various reputable books and journals to determine community resilience dimensions. Finally, set 5 dimensions measuring community resilience and six indicators measure the sustainability of agricultural development. A total of 24 items are used to measure community resilience and six instruments to measure the sustainability of agricultural development. This research was conducted from October to December 2020. The study involved 295 respondents distributed to family heads in 10 villages adjacent to Nickel Industry activities. Descriptive Statistical Analysis is used to explain the level of resilience of the community. This study found that farmers' resilience was built due to the operation of the nickel industry at the research site, such as economic dimensions, social capital, environment, community competence, information, and communication. The dimensions of social capital, community competence, knowledge, and communication are considered high. In comparison, the economic and environmental aspects are relatively moderate. This dimension is expected to be one of the guidelines for the government in taking a policy of building farmers community' resilience for the sustainability of agricultural development, especially farmers around the Nickel mining industry.
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Kambe Kambé Yves, Hyda Jules, and Diabate Songui. "Blood Donation Tested by Coronavirus Pandemy 2019 (Covid-19) in Cote d’Ivoire." Britain International of Exact Sciences (BIoEx) Journal 3, no. 2 (May 5, 2021): 91–102. http://dx.doi.org/10.33258/bioex.v3i2.433.
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The 2019 coronavirus pandemic (covid-19), which spread rapidly around the world, has disrupted all organizations and led to a decline in their productivity. Their reorganization was therefore essential. The purpose of this study was to analyze the resilience strategies adopted by the National Blood Transfusion Service (NBTS) to reverse the trend of population participation. Thus, based on the qualitative approach centered on free interviews conducted with 30 people including 27 managers of Blood Transfusion Establishments (Blood Transfusion Center (BTC), Blood Transfusion Antenna (BTA) and Sampling Site (SS)), 2 heads of department (Communication and Coordination of services), the chairman of the scientific advisory council and a direct observation, of the theory of resilience and the systemic method, the analysis of the data indicates that the resilience strategies adopted by the NBTS are four: the dynamic communication on blood donation, rational blood using, the reorganization of blood collections in fixed site (Sundays and extension of the collection time) and the reorganization of mobile collections (fragmentation of mobile collection activities on site).
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Erris RF Wijaya, Andre N Rahmanto, and Albert Naini. "Resilience Theory: Adaptation and Transformation of the Film Community due to the Pandemic." Formosa Journal of Social Sciences (FJSS) 1, no. 4 (December 27, 2022): 467–84. http://dx.doi.org/10.55927/fjss.v1i4.2218.
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The Covid-19 pandemic had forced cinemas to close and the film industry to dim. Cinema closures are a serious issue for moviegoers and the film community. This research tries to find out how the film community is surviving amidst a pandemic. Qualitative methods are used to develop the research. Data collection is done through interviews. The analysis was carried out by adopting resilience communication theory to find out how the film community deals with pandemic situations. The results of the study show that 1) moviegoers adopt subscription video services (over-the-top) as an alternative to cinemas; 2) internet-based chat rooms and online meetings are alternatives to physical meetings; 3) the new normal period does not necessarily erase the habits that have been built during the pandemic; and 4) a pandemic is not always a hindrance, but also triggers the productivity and creativity of moviegoers
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Wu, Ming-Yi. "Fostering Resilience: Understanding Generational Differences in Information and Communication Technology (ICT) and Social Media Use." Journal of Communication Technology 5, no. 2 (August 22, 2022): 25–47. http://dx.doi.org/10.51548/joctec-2022-007.
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By analyzing survey data collected from 2,002 participants in 5 generational cohorts in the United States, this study examines generational differences in information and communication technology (ICT) and social media use behaviors. The intersection between digital divide theory and generational cohort theory provides the theoretical foundation for this study. There are two major findings. First, there are significant differences in ICT use among 5 different generations (Generation Z, Generation Y, Generation X, Boomers, Silent Generation). In terms of ICT access and use, the silent generation is left behind other generations. Thus, the grey divide still exists. Second, different generations have different preferences for social media platforms. For example, more Generation Z participants use Snapchat, Twitter, and Instagram. This study brings additional insights into generational differences/divide in ICT and social media use. Practical suggestions are provided to narrow the generational divide and to foster communicative resilience among different generations amid the COVID-19 pandemic.
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Burnside-Lawry, Judy, and Luis Carvalho. "A stakeholder approach to building community resilience: awareness to implementation." International Journal of Disaster Resilience in the Built Environment 7, no. 1 (February 8, 2016): 4–25. http://dx.doi.org/10.1108/ijdrbe-07-2013-0028.
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Purpose The paper aims to examine one local government’s efforts to increase local-level engagement in building community disaster resilience. Presenting the empirical evidence of stakeholder engagement activities that increase risk awareness and encourage collective action, the study addresses a key priority for the Post-2015 Framework for Disaster Risk Reduction (Hyogo Framework for Action 2) to identify methods for increasing local-level implementation of disaster risk reduction and climate change adaptation. Design/methodology/approach A qualitative, case study approach is used to explore the case in depth. A review of literature from the multidisciplinary areas of communication, social and political theory frames data collection and analysis. Data collection includes observation, document analysis and interviews with policymakers, practitioners and local stakeholders to document achievements and lessons learnt from all perspectives. Findings Preliminary results indicate that strong political leadership and inter-departmental coordination have contributed to engaging local-level participation in disaster risk reduction in the Municipality of Amadora, Portugal. Findings indicate that the implementation of a wide spectrum of public engagement initiatives has increased awareness of hazard risks amongst specific demographic groups and improved community and government capacity to identify and implement risk reduction strategies. Research limitations/implications As this study is a work-in-progress and data analysis is in the early stages, interview transcripts included in this paper are limited to members of the team and their Director, Amadora Town Councillor for Civil Protection Services. Practical implications It is commonly acknowledged that to date, achievements of the Hyogo Framework for Action 2010-2015 largely remain at the national level and have not reached local levels in a substantial manner. Addressing the need for more industry-led research to explore examples of successful stakeholder participation, the paper’s findings can be used by emergency management practitioners who recognise the need to merge climate change adaptation, risk reduction and local-level engagement to encourage public participation, inclusiveness and proactive planning. Originality/value Co-authored by an Australian academic and a member of Amadora’s Campaign Team, the paper is a combination of empirical data from one city’s practical experience to develop and implement communication strategies in developing and implementing strategies to build community disaster resilience, analysed within a framework of communication, social and political theory.
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Lértora, Ian M., and Jesse Starkey. "Tracking Thought Squirrels: A Relational Cultural Theoretical Approach to Counseling Couples." Family Journal 29, no. 2 (January 27, 2021): 175–81. http://dx.doi.org/10.1177/1066480720986110.
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Relational-Cultural Theory (RCT) describes the process of connection and disconnection that is inevitable in relationship. Understanding how we can navigate and recover from connection and disconnection in our relationships with loved ones serves to develop relational resilience. In this article, the author will share an approach to couples communication, grounded in RCT, which may help increase the ability for couples to communicate their moments of connection and disconnection to one another to foster relational resilience. Two case examples are shared that exemplify the step by step process of incorporating this relational cultural approach in practice.
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Afifi, Tamara D., Kathryn Harrison, Nicole Zamanzadeh, and Michelle Acevedo Callejas. "Testing the theory of resilience and relational load in dual career families: relationship maintenance as stress management." Journal of Applied Communication Research 48, no. 1 (January 2, 2020): 5–25. http://dx.doi.org/10.1080/00909882.2019.1706097.
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Li, Qiang, and Yi Lin. "How Can Community-Based Organizations Improve Flood Risk Communication? A Case Study of China Based on Grounded Theory." Systems 11, no. 2 (January 18, 2023): 53. http://dx.doi.org/10.3390/systems11020053.
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Urban flood risk communication continues to challenge governments. Community-based organizations (CBOs) aim to rapidly detect deficiencies in capacity to deal with flood risk in vulnerable communities and disseminate accessible risk information to assist in the selection and implementation of risk mitigation measures. This paper discusses the methods through which CBO members think their work is beneficial in the response to urban floods. Grounded theory is utilized to guide a mixed-method approach that included semistructured interviews with CBO members (N = 34), participatory observations, and policy document analysis. The findings show that localization of risk knowledge and the emergence of new social networks are important factors in flood risk communication in vulnerable communities. This discovery may highlight the varied aspects of creating community resilience and explain why traditional risk communication is currently unsuccessful. Our findings also shed light on the priorities associated with urban flood risk communication. Only by linking flood risk management to actual livelihoods can we ensure the smooth execution of relevant disaster mitigation measures, especially for vulnerable groups.
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Guntzviller, Lisa M., and Ningxin Wang. "Mother-Adolescent Communication in Low-Income, Latino Families during Language Brokering: Examining the Theory of Resilience and Relational Load." Journal of Family Communication 19, no. 3 (June 11, 2019): 228–42. http://dx.doi.org/10.1080/15267431.2019.1628764.
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Jayanti, Karina, and Fitri Dwi Lestari. "PHENOMENOLOGICAL STUDY OF INTERPERSONAL COMMUNICATION AND THE RESILIENCE OF ADOLESCENT VICTIMS OF PARENTAL DIVORCE." Journal of Digital Media Communication 1, no. 2 (2022): 59–68. http://dx.doi.org/10.35760/dimedcom.2022.v1i2.7238.
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Divorce cases are a common occurrence in society. Disputes and constant fights are the highest factor in divorce in 2021, namely 279,205 cases. Divorce can have an impact on communication, psychological, behavioral, social, and academic problems in children. The reduced intensity of children's communication with parents will make children look for figures who are able to provide direction on how to interact and socialize with their environment. Many teenagers with divorced parents have a life that is down and not good. Resilience is defined as the ability to recover from difficulties and changes that have occurred to previous functions and move forward towards improvement. The purpose of this study is how interpersonal communication and resilience of a teenager who experienced a state of parental divorce. This study uses a qualitative method with a phenomenological approach. This study uses interpersonal communication theory with the basic assumption that everyone who communicates will make predictions on psychological data about the effects or behavior of the communication, namely how the party receiving the message reacts. From the results of the research and discussion that has been carried out, it can be concluded that the three adolescent informants who are victims of parental divorce over time, they are able to communicate interpersonally and provide opportunities for someone to talk about themselves, with other people, get to know and understand themselves. themselves and understand their own attitudes and behavior. the three informants can also be said to be resilient, despite experiencing the impact of their parents' divorce. This is because the three informants have sources of building resilience that interact with each other and can support one another, so that there appears to be a balance between the impacts generated and the resources they have. Besides that, the sources owned by all informants are included in the profile of resilient youth.
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Knebel, Sebastian, Mario D. Schultz, and Peter Seele. "Cyberattacks as “state of exception” reconceptualizing cybersecurity from prevention to surviving and accommodating." Journal of Information, Communication and Ethics in Society 20, no. 1 (October 11, 2021): 91–109. http://dx.doi.org/10.1108/jices-01-2021-0015.
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Purpose This paper aims to outline how destructive communication exemplified by ransomware cyberattacks destroys the process of organization, causes a “state of exception,” and thus constitutes organization. The authors build on Agamben's state of exception and translate it into communicative constitution of organization (CCO) theory. Design/methodology/approach A significant increase of cyberattacks have impacted organizations in recent times and laid organizations under siege. This conceptual research builds on illustrative cases chosen by positive deviance case selection (PDCS) of ransomware attacks. Findings CCO theory focuses mainly on ordering characteristics of communication. The authors aim to complement this view with a perspective on destructive communication that destroys the process of organization. Based on illustrative cases, the authors conceptualize a process model of destructive CCO. Practical implications The authors expand thoughts about a digital “corporate immune system” to question current offensive cybersecurity strategies of deterrence and promote resilience approaches instead. Originality/value Informed by destructive communication of cyberattacks, this theory advancement supports arguments to include notions of disorder into CCO theory. Furthermore, the paper explains where disruptions like cyberattacks may trigger sensemaking and change to preserve stability. Finally, a novel definition of ‘destructive CCO’ is provided: Destructive Communication Constitutes Organization by disrupting and destroying its site and surface while triggering sensemaking and becoming part of sensemaking itself.
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Brizee, Allen. "What Happens When We Fail? Building Resilient Community-Based Research." Journal of Technical Writing and Communication 50, no. 4 (October 15, 2019): 339–75. http://dx.doi.org/10.1177/0047281619876292.
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This article reports on the second stage of a 7-year community-based research project involving service-learning students in technical and professional communication courses and nonprofit organizations in Baltimore City. The article explains how students and community members overcame failure to collaborate on literacy and employment workshops. To assess collaboration, researchers integrated usability testing on workshop resources with 15 ( N = 15) participants, postworkshop questionnaires with 34 ( N = 34) participants, and interviews with 2 ( N = 2) community partners. Participants responded positively, and 47% of workshop attendees found jobs. The article argues that community-based research should use participatory and iterative models and resilience theory.
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Barker, Kathryn M., Emilia J. Ling, Mosoka Fallah, Brian VanDeBogert, Yvonne Kodl, Rose Jallah Macauley, K. Viswanath, and Margaret E. Kruk. "Community engagement for health system resilience: evidence from Liberia’s Ebola epidemic." Health Policy and Planning 35, no. 4 (February 10, 2020): 416–23. http://dx.doi.org/10.1093/heapol/czz174.
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Abstract The importance of community engagement (CE) for health system resilience is established in theoretical and empirical literature. The practical dimensions of how to operationalize theory and implement its principles have been less explored, especially within low-resource crisis settings. It is therefore unclear how CE is drawn upon and how, if at all, it facilitates health system resilience in times of health system crises. To address this critical gap, we adapt and apply existing theoretical CE frameworks to analyse qualitative data from 92 in-depth interviews and 16 focus group discussions collected with health system stakeholders in Liberia in the aftermath of the 2014–15 Ebola outbreak. Health system stakeholders indicated that CE was a crucial contributing factor in addressing the Ebola epidemic in Liberia. Multiple forms of CE were used during the outbreak; however, only some forms were perceived as meaningful, such as the formation of community-based surveillance teams. To achieve meaningful CE, participants recommended that communities be treated as active participants in—as opposed to passive recipients of—health response efforts and that communication platforms for CE be established ahead of a crisis. Participant responses highlight that meaningful CE led to improved communication with and increased trust in health authorities and programming. This facilitated health system response efforts, leading to a fortuitous cycle of increased trust, improved communication and continued meaningful CE—all necessary conditions for health system resilience. This study refines our understanding of CE and demonstrates the ways in which meaningful CE and trust work together in mutually reinforcing and beneficial ways. These findings provide empirical evidence on which to base policies and programmes aimed at improving health system resilience in low-resource settings to more effectively respond to health system crises.
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Nachbagauer, Andreas G. M., and Iris Schirl-Boeck. "Managing the unexpected in megaprojects: riding the waves of resilience." International Journal of Managing Projects in Business 12, no. 3 (September 2, 2019): 694–715. http://dx.doi.org/10.1108/ijmpb-08-2018-0169.
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Purpose Risk management and uncertainty in megaprojects is a flourishing topic in project management, while the unexpected is still a neglected matter. The purpose of this paper is to offer conceptual clarifications of the unexpected based on second-order-cybernetics and systems theory. While transferring findings from organisation theory to project management, the article provides fresh insights into managing the unexpected in megaprojects. Design/methodology/approach Being grounded on constructionism and systems theory, the conceptual paper explores selected research approaches from organisation theory: research on high-reliability organising, organisational resilience and organisational improvising, on contributions to managing the unexpected in megaprojects. Using the framework of meaning i.e. the factual, social and temporal dimensions, challenges of handling the unexpected are analysed and (effects of) decision-making structures for such projects are defined. Findings This paper argues that classic project management, while neglecting the fundamental distinction between risk, uncertainty and the unexpected, sticks to a planning-and-controlling approach. But the unexpected cannot be planned; however, organisations and managers can prepare for the unexpected. This requests a balance between structure and self-organisation in planning, communication, hierarchy and organisational culture. Understanding the contradictions inherent in managing megaprojects allows for smart decision-making when riding the waves of resilience. Originality/value The study adds to the literature on complexity and uncertainty in project management by enhancing the view to include the unexpected. While rejecting the universal applicability of rationality-based risk and controlling conceptions, shifting to second-order cybernetics and integrating elements of resilient organising increases the understanding of handling the unexpected in megaprojects.
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Galviso, Clinio L., Chloe P. Redeja, Roselene S. Niñeria, and Raquel M. Arabaca. "Organizational Dynamics of the Leading Smartphone Retailer in the Province of Bohol, Philippines I.U." American Journal of Multidisciplinary Research and Innovation 1, no. 6 (December 28, 2022): 136–41. http://dx.doi.org/10.54536/ajmri.v1i6.1062.
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A smartphone is a portable computer that combines a mobile phone and a computer into one device. Smartphones have more powerful hardware and robust mobile operating systems. They enable web browsing over mobile broadband, and multimedia functionality (including music, video, cameras, and gaming) in addition to basic phone features. Researcher Patrice Buzzanell claims resilience theory has five components that businesses can cultivate. These include creating normalcy, affirming identity anchors, utilizing communication networks, and putting alternative logic into practice. Business continuity planning, which tries to make organizations more resilient to failure, was developed with the help of resilience theory. Resilience theory places a strong emphasis on the fact that conflict arises naturally in larger groups of individuals. Management had similar views between the late 1940s and the middle of the 1970s. Excellent teamwork requires effective communication. Private Smartphone Retailer Wireless is a Boholano brand that debuted in 1994 and has since grown to include more than forty stores as well as an online store. The company’s name essentially sums up its mission: to serve Savers, end consumers seeking high-quality devices at the greatest prices. Crisis management is the process by which an organization deals with a disruptive and unexpected event. One of our best conflict resolution moves is to sort out and handle the situation quickly and informally. The effective and efficient administration of people inside a company or organization is known as human resource management. It is created to maximize worker performance in support of an employer’s strategic goals. The process starts with the hiring and selection process, followed by regularization and retention of the job. Branches serve as both after-sales centers and pick-up locations for online orders. They have changed the user experience to get to a point where customers can interact with brands both physically and virtually.
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Tamberg, Lea A., Jobst Heitzig, and Jonathan F. Donges. "A modeler’s guide to studying the resilience of social-technical-environmental systems." Environmental Research Letters 17, no. 5 (April 20, 2022): 055005. http://dx.doi.org/10.1088/1748-9326/ac60d9.
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Abstract The term ‘resilience’ is increasingly being used in Earth system science and other disciplines which study what could be called ‘social-technical-environmental systems’—systems composed of closely interacting social (e.g. economic and political), technical (e.g. energy production infrastructure), and environmental components (e.g. climate and the biosphere). However, the diversity of resilience theories and a certain (intended) openness of proposed definitions can lead to misunderstandings and may impede their application to complex systems modelling. We propose a guideline that aims to ease communication as well as to support systematic development of research questions and models in the context of resilience. It can be applied independently of the modelling framework or underlying theory of choice. At the heart of this guideline is a checklist consisting of four questions to be answered: (1) Resilience of what? (2) Resilience regarding what? (3) Resilience against what? (4) Resilience how? We refer to the answers to these resilience questions as the ‘system’, the ‘sustainant’, the ‘adverse influence’, and the ‘response options’. The term ‘sustainant’ is a neologism describing the feature of the system (state, structure, function, pathway, …) that should be maintained (or restored quickly enough) in order to call the system resilient. The use of this proposed guideline in the field of Earth system resilience is demonstrated for the application example of a potential climate tipping element: the Amazon rainforest. The example illustrates the diversity of possible answers to the checklist’s questions as well as their benefits in structuring the modelling process. The guideline supports the modeler in communicating precisely what is actually meant by ‘resilience’ in a specific context. This combination of freedom and precision could help to advance the resilience discourse by building a bridge between those demanding unambiguous definitions and those stressing the benefits of generality and flexibility of the resilience concept.
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Ishak, Andrew Waguih, and Elizabeth Ann Williams. "A dynamic model of organizational resilience: adaptive and anchored approaches." Corporate Communications: An International Journal 23, no. 2 (April 3, 2018): 180–96. http://dx.doi.org/10.1108/ccij-04-2017-0037.
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Purpose Organizations of all types desire to be imbued with resilience, or the ability to withstand and bounce back from difficult events (Richardson, 2002; Walsh 2003). But resilience does not play the same role in every organization. Previous research (Weick and Sutcliffe, 2011) has argued that organizations can be more or less resilient. For high reliability organizations (HROs) such as fire crews and emergency medical units, resilience is a defining feature. Due to the life-or-death nature of their work, the ability to be successful in the face of difficult events is imperative to the process of HROs. The paper aims to discuss these issues. Design/methodology/approach This is a theory piece. Findings The authors put forth a dual-spectrum model that introduces adaptive and anchored approaches to organizational resilience. Research limitations/implications There are organizations for which resilience is only enacted when the organization must overcome difficult events. And at the other end are organizations that may not enact resilience in difficult times, and therefore fail or deteriorate. But while it has been shown that organizations can be more or less resilient, there has been little attention paid to how organizations may have differing types of resilience. Originality/value In this piece, the authors theorize that resilience may differ in type between organizations. Drawing on theoretical approaches to resilience from communication (Buzzanell, 2010), organizational behavior (Weick and Sutcliffe, 2011), and motivational psychology (Dweck, 2016), the authors introduce a model that views resilience as a dynamic construct in organizations. The authors argue that an organization’s resilience-centered actions affect – and are determined by – its approach to Buzzanell’s (2010) five communicative processes of resilience. The authors offer testable propositions, as well as theoretical and practical implications from this model, not only for HROs, but for all organizations.
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Khan, Inam Ullah, Umar Safdar, and Zohair Durrani. "THE LIGHT TRIAD TRAITS, PSYCHOLOGICAL EMPOWERMENT, CREATIVE SELF-EFFICACY, SELF-RESILIENCE AND INNOVATIVE PERFORMANCE IN ICT OF PAKISTAN." SEPTEMBER 37, no. 03 (September 20, 2021): 297–310. http://dx.doi.org/10.51380/gujr-37-03-05.
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This study analyses how the Information & Communication Technology sector of managers having light triad traits (altruism, empathy, compassion) associates employee innovative performance through creative self-efficacy, Self-Resilience, and psychological empowerment. This study used pro social trait theory for Light triad traits of managers and employees' perspectives to broaden and build an approach. This study hypothesized a relationship amid Light triad traits, creative self-efficacy, self-resilience and psychological empowerment, which affects the innovative performance of employee. Light triad traits have most substantial positive relationship with innovative performance when employees have high levels of the self-resilience and creative self-efficacy. The psychological empowerment mediates relationship between the Light triad traits and innovative employee performance. Data was collected in total from 650 employees, 500 employees (followers) in which they rated their managers (leaders) and after 1 week, 150 managers (leaders) rated their employee's performance and generated results to support our study hypotheses.
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Ledbetter, Andrew M., Kristen Carr, and Gentry Lynn. "When a romantic partner has a spinal cord injury: Caregiving tasks and resilience as moderators of support quality on psychosocial distress and relational closeness." Journal of Social and Personal Relationships 37, no. 8-9 (June 9, 2020): 2551–77. http://dx.doi.org/10.1177/0265407520929761.
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Using a sample of 312 people in a romantic relationship with a partner who has a spinal cord injury (SCI), this study examined the separate and combined effects of caregiving tasks, resilience, and received support on the participant’s level of psychosocial distress. We also tested whether such distress might mediate the effect of the predictors on romantic relationship closeness. Results supported the beneficial effects of both resilience and receiving high-quality support, although the timing of the injury moderated these effects. Injuries sustained after relationship initiation particularly threaten well-being and closeness and, along with the burden of caregiving tasks, alter the extent to which received support and resilience are associated with health and relationship benefits. These results suggest that support providers should be sensitive to the context of the SCI and, for scholars, indicate the importance of further theorizing context in the theory of resilience and relational load.
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Allender, Clare, Monty Sutrisna, and Atiq Uz Zaman. "Towards developing robust climate risk management strategies in the estuarine park of the Swan River, Western Australia." International Journal of Disaster Resilience in the Built Environment 8, no. 4 (September 11, 2017): 441–62. http://dx.doi.org/10.1108/ijdrbe-05-2016-0022.
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Purpose This study aims to support the development risk management strategies towards improving the resilience of assets located in the estuary and lower level of the Swan River, Western Australia. The study evaluated the key role of Federal/State policies in adaptation planning and the communication and interface between various stakeholders, including State/Local governments, construction professionals, property developers and landowners. Design/methodology/approach The study applied a mixed research approach through a questionnaire survey followed by an in-depth interview involving local construction experts. Collected data were analysed following the grounded theory methodology style of data analysis. Findings The findings revealed a convoluted understanding of communication networks and responsibility for owning the future risks between relevant stakeholders. As a result, a framework illustrating clear process and roles in mitigating risk and implementing adaptive asset management measures has been formulated and presented in this study. Originality/value Scientific evidence suggested that sea-level rise and increased frequency of major coastal flooding events are inevitable as early as 2100, and having a comprehensive risk management plan of assets to anticipate climate risks and to improve urban resilience is essential. The proposed framework is aimed at local stakeholders in improving current state of communication and adaptation planning as a pathway to develop a robust risk management strategy.
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Kam, Jennifer A., Monica Cornejo, and Katerina M. Marcoulides. "A Latent Profile Analysis of Undocumented College Students’ Protection-Oriented Family Communication and Strengths-Based Psychological Coping." Journal of Communication 71, no. 4 (July 23, 2021): 646–75. http://dx.doi.org/10.1093/joc/jqab018.
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Abstract Drawing from resilience theory, this study explored subgroups of undocumented college students (UCS) based on their patterns of protection-oriented family communication and strengths-based psychological coping. Using survey data from 237 UCS, latent profile analyses revealed three subgroups. Safe optimistic copers reported occasional documentation-seeking and know-your-rights communication, but higher means in prevention and right path communication, as well as optimistic coping. Comprehensive copers scored moderately high in all types of protection-oriented communication and psychological coping. Strengths-based psychological copers infrequently engaged in protection-oriented communication, yet they scored moderately to moderately high in positive psychological coping. Compared to the other two profiles, safe optimistic copers reported the worst wellbeing (highest mean anxiety, depressive symptoms, and sleep disturbances; lowest mean perceived health and wellbeing). Comprehensive copers fared worse in anxiety, depressive symptoms, and sleep disturbances compared to strengths-based psychological copers; however, comprehensive copers reported greater wellbeing, perceived health, and academic motivation.
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Can Saglam, Yesim, Sibel Yildiz Çankaya, Ismail Golgeci, Bulent Sezen, and Selim Zaim. "The role of communication quality, relational commitment, and reciprocity in building supply chain resilience: A social exchange theory perspective." Transportation Research Part E: Logistics and Transportation Review 167 (November 2022): 102936. http://dx.doi.org/10.1016/j.tre.2022.102936.
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Slope, Rowena, Catherine Pope, Robert Crouch, and Elizabeth MM Bernthal. "A comparison of handover communication in NHS and military emergency care." Journal of Paramedic Practice 12, no. 4 (April 2, 2020): 151–56. http://dx.doi.org/10.12968/jpar.2020.12.4.151.
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Background: There is a gap in the literature comparing communication during handover between military and NHS emergency care settings. Objectives: This study aimed to explore differences in handover communication in the NHS and the military, and to understand how paramedics manage the transition between settings. Design: This was a qualitative study for which 13 paramedics were interviewed. It focused on handover communication in NHS emergency care settings and Camp Bastion Hospital, Afghanistan. Methods: Interviews were conducted with regular and reservist paramedics serving in the Royal Air Force who had undertaken a deployment with the Medical Emergency Response Team. Semi-structured interviews were recorded, transcribed, coded and subjected to a thematic analysis. Results: Three principal themes were identified: differences between handover communication; standardisation; and the challenge of transition. Conclusion: Participants were most concerned about standardisation. Transition theory and resilience may account for the difficulties encountered when transitioning between different care settings.