Books on the topic 'Communication-satisfaction'

Communicating with patients: Improving communication, satisfaction, and compliance. London: Croom Helm, 1988.

Communicating with patients: Improving communication, satisfaction and compliance. London: Chapman and Hall, 1990.

Pearson, Judy C. Communication in the family: Seeking satisfaction in changing times. 2nd ed. New York: HarperCollins College Publishers, 1993.

Communication in the family: Seeking satisfaction in changing times. New York: Harper & Row, 1989.

Constantinos, Mourlas, and Germanakos Panagiotis, eds. Mass customization for personalized communication environments: Integrating human factors. Hershey PA: Information Science Reference, 2010.

Leggett, Brian O'C. Communication satisfaction and organizational commitment: A study in foreign owned corporations in Spain. Oxford: Oxford Brookes University, 1995.

Kaasinen, Eija. User acceptance of mobile services: Value, ease of use, trust and ease of adoption. [Espoo, Finland]: VTT Technical Research Centre of Finland, 2005.

Dialogue and development: Theory of communication, action research and the restructuring of working life. Assen: Van Gorcum, 1992.

Dickinger, Astrid. Perceived Quality of Mobile Services: A Segment-Specific Analysis. Bern: Peter Lang International Academic Publishers, 2008.

Perceived quality of mobile services: A segment-specific analysis. Frankfurt am Main: P. Lang, 2007.

Dickinger, Astrid. Perceived quality of mobile services: A segment-specific analysis. Frankfurt am Main: P. Lang, 2007.

Achieving patient (aka customer) experience excellence: Lessons from a successful cultural transformation in a hospital. Boca Raton, FL: CRC Press, 2014.

The customer century: Lessons from world-class companies in integrated marketing and communications. New York: Routledge, 2000.

The amazement revolution: Seven customer service strategies to create an amazing customer (and employee) experience. Austin, Tex: Greenleaf Book Group Press, 2011.

Smith, Carin A. Client satisfaction pays: Quality service for practice success. 2nd ed. Lakewood, Colo: AAHA Press, 2009.

Association, American Animal Hospital, ed. Client satisfaction pays: Quality service for practice success. 2nd ed. Lakewood, Colo: AAHA Press, 2009.

Carla, Rotering, and Leebov Golde Group, eds. The language of caring guide for physicians: Communication essentials for patient-centered care. [Place of publication not identified]: Leebov Golde Group, LLC., 2012.

McKenzie, V. Michael. What every woman wants men to know: A practical guide for couples seeking genuine intimacy, effective communication, personal satisfaction, and mutual fulfillment. New York: Elite Books, 2002.

Impact of organizational technological change on communication climate: Impact of technology on awareness, perception, attitude, adoption, and satisfaction in higher learning institution. Saarbrücken: LAP Lambert Academic Pub., 2011.

Attolini, Luisa Salvatrice. Customer care in organizzazioni di servizio e di cura: Un percorso di formazione alla comunicazione e alla tutela dei diritti. Milano, Italy: F. Angeli, 2003.

1962-, Harris Gregrey J., ed. Talk is cheap: Promoting your business through word of mouth advertising. Los Angeles, Calif., USA: Americas Group, 1991.

Gregrey, Harris, ed. Talk is cheap: Promoting your business through word of mouth advertising. London: Kogan Page, 1992.

Jeff, Cox, and Gorins Max, eds. Zapp! L'art de déléguer le pouvoir: Comment améliorer la productivité, la qualité, et la satisfaction du personnel. Noisiel-Marne-la-Vallée (85 cours des Roches, 77186): Les Presses du management, 1990.

1951-, Cox Jeff, ed. Zapp!: The lightning of empowerment : how to improve productivity, quality, and employee satisfaction. New York: Ballantine Books, 1992.

1951-, Cox Jeff, ed. Zapp!: The lightning of empowerment : how to improve productivity, quality, and employee satisfaction. New York: Ballantine Pub. Group, 1998.

Byham, William C. Zapp!: The lightning of empowerment : how to improve productivity, quality, and employee satisfaction. Pittsburgh, PA: Development Dimensions International Press, 1992.

1951-, Cox Jeff, ed. Zapp!: The lightning of empowerment : how to improve productivity, quality, and employee satisfaction. Pittsburgh: Development Dimensions International Press, 1989.

Wendel, Richard G. Retire with a mission: Planning and purpose for the second half of life. Naperville, Ill: Sourcebooks, 2008.

Everett, Vikki. The effectiveness of CSA customer communications: A study carried out on behalf of the Department of Social Security. London: Social Research Branch, Analytical Services Division, Dept. of Social Security, 1999.

1948-, Gore Albert, ed. Putting customers first: Serving the American public : best practice in telephone service : Federal Consortium Benchmark Study Report. Washington, DC: National Performance Review, 1995.

1946-, Clinton Bill, and Gore Albert 1948-, eds. Putting customers first: Standards for serving the American people. Washington, DC: [Executive Office of the President], 1994.

1960-, Oz Mehmet, ed. You, the smart patient: An insider's handbook for getting the best treatment. New York: Free Press, 2006.

Selling at the next level. 2nd ed. [Irving, Tex.]: Gullwing Pub., 2010.

Smith, Carin A. Team satisfaction pays: Organizational development for practice success. Peshastin, WA: Smith Veterinary Consulting, 2008.

Smith, Carin A. Team satisfaction pays: Organizational development for practice success. Peshastin, WA: Smith Veterinary Consulting, 2008.

Byham, William C. Zapp!: The lightning of empowerment : how to improve productivity, quality, and employee satisfaction. New York: Harmony Books, 1988.

Cox, Susan. Above and beyond the call of beauty: [a look at salon communications and client satisfaction]. New York: CEO, 1996.

Communicating with Patients: Improving Communication, Satisfaction and Compliance. Croom Helm Ltd, 1988.

Chrisman, Susan Kasal. RELATIONAL COMMUNICATION, INTERPERSONAL COMMUNICATION SATISFACTION, AND DIABETES SELF-EFFICACY IN NURSE-CLIENT INTERACTION. 1995.

Managing Customer Trust Satisfaction And Loyalty Through Information Communication Technologies. Idea Group,U.S., 2013.

Association, International Public Relations, ed. Quality customer satisfaction public relations: New directions for organisational communication. [London]: International Public Relations Association, 1994.

Corby, Joy E. Missionary ministry satisfaction predictors: How spiritual attribution influences the effects of stress on family communication and satisfaction. 2003.

Royal College of Physicians of London. Improving Communication Between Doctors and Patients. Royal College of Physicians of London, 1997.

Pearson, Judy C. Communication in The Family: Seeking Satisfaction in Changing Times (2nd Edition). Allyn & Bacon, 1997.

Pearson, Judy C. Communication in The Family: Seeking Satisfaction in Changing Times (2nd Edition). 2nd ed. Allyn & Bacon, 1997.

Vital Conversations: Improving Communication Between Doctors and Patients. Columbia University Press, 2014.

Rosen, Dennis. Vital Conversations: Improving Communication Between Doctors and Patients. Columbia University Press, 2014.

Ley, Philip. Communicating With Patients: Improving Communication, Satisfaction and Compliance (Psychology and Medicine Series). Croom Helm Ltd, 1989.

Odden, Christie Marie. Psychological climate, job statisfaction and peer communication relationships in organizations. 1995.

Sorman, Nancy Ellen. THE RELATIONSHIP OF PATIENTS' PERCEPTIONS OF COMMUNICATION AND THEIR SATISFACTION WITH NURSING CARE. 1987.