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Journal articles on the topic 'Communication relationship'

Author: Grafiati

Published: 25 May 2024

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1

Balaji, M. S., Sanjit Kumar Roy, and Khong Kok Wei. "Does relationship communication matter in B2C service relationships?" Journal of Services Marketing 30, no. 2 (April 11, 2016): 186–200. http://dx.doi.org/10.1108/jsm-08-2014-0290.

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Purpose Given the role of communication in relationship development and maintenance, the purpose of this study is to examine the multidimensional nature of relationship communication and examine its association with customers’ cognitive and affective states (consisting of trust, intimacy and image) and relationship commitment. Design/methodology/approach A set of hypotheses is developed based on review of the literature. The hypotheses are tested empirically using partial least square path modelling on survey data collected from users of retail banking services. Findings Results show that relationship communication is a second-order construct consisting of the first-order factors of clarity, pleasantness, responsiveness and language. The findings suggest that service firm’s communications influence customers’ cognitive and affective states, which, in turn, affects customer’s commitment towards the firm. Practical implications The study provides useful insights to both researchers and practitioners on the role of relationship communication in relationship development and maintenance. Through investigation of the relationship communication dimensions, an optimum communication mix can be achieved to deliver messages in an effective way to the customers. Originality/value The contribution of the study lies in proposing and testing relationship communication as a higher-order construct and explicating its role in developing committed customers.

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Vlăduţescu, Ştefan. "Reengineering some Uncertainties about Communicational Relationships." International Letters of Social and Humanistic Sciences 25 (March 2014): 73–81. http://dx.doi.org/10.18052/www.scipress.com/ilshs.25.73.

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The impulse to start the current research is represented by the ascertainment that in the universe of communication there is a persistence of uncertainties regarding the place and the functions of communicational relationship in the processes of communication. This study takes into account the fact that in the nuclear center of communication there is a communicational relationship. The investigation focuses on revealing the conceptual articulations for understanding the idea of communicational relationship. We emphasize the fact that, on the first level, communication is a voluntary social involvement, an intentional existential manifestation. The so-called involuntary aspects of communication are moments of loss of control on generating meanings. There cannot be communication without a will for communication. The meanings are the first level of human will and desire for communication. The second level is the message. Communication itself appears as an integrative third level of human will for communication. We help the emergence to be seen and delineate the criteria for the comprehension of communicational relationships: existential manifestation, the classes of communicators (actors, agents, actants, interactants, transactants), transactivity (transactional criterion), and repetition (iteration). The conclusion is that the communicational relationship is an interpersonal-iterative, transactional and life-existential meaningful manifestation.

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Supada, Wayan. "INTEGRASI CUSTOMER RELATIONSHIP MANAGEMENT EFFECTIVENESS (CRME) DALAM PENERAPAN STRATEGI KOMUNIKASI PEMASARAN." Maha Widya Duta : Jurnal Penerangan Agama, Pariwisata Budaya, dan Ilmu Komunikasi 6, no. 1 (April 30, 2022): 1. http://dx.doi.org/10.55115/duta.v6i1.2030.

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The scipe of marketiing communication is devided into internal and external marketing communication. Internal marketing communication is carried out to build relationship between companies and the organizations within them, including shareholders, employess and stake holders in the company. While external marketing communications aims to build a corporate image and strong relationships between companies with other parties including consumers and the public at large. CRM is one of the strategies that can help maximize the objectives of marketing communications carried out by companies relating to products and services. The integration of the CRME model allows companies to manage relationships with customers so that an effective relationship management focus is achieved based on mapping of elements of IT, relationship marketing dan organizational climate.

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Hänninen, Nora, and Heikki Karjaluoto. "The effect of marketing communication on business relationship loyalty." Marketing Intelligence & Planning 35, no. 4 (May 6, 2017): 458–72. http://dx.doi.org/10.1108/mip-01-2016-0006.

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Purpose The purpose of this paper is to create a new understanding of industrial business-to-business (B2B) relationships by connecting the theoretical streams of marketing communications and relationship marketing. This study tests how various marketing communication channels and communication quality increase the transformation of customer-perceived value into customer loyalty. Design/methodology/approach The theoretical framework consists of links between customer-perceived value, marketing communication quality, channel effectiveness, and customer loyalty. The age of the business relationship is also taken into consideration. Empirical testing is based on global survey data (n=121) collected from customers of Finnish manufacturing companies operating in the paper, mineral, and metal-processing industries. Findings The effects of customer-perceived value on customer loyalty are both direct and indirect, as marketing communications partially mediate this relationship. The customer-perceived effectiveness of various marketing communication channels adds more to loyalty formation than the perceived quality of marketing communications. Practical implications Of special interest for marketing practitioners is the channel-specific approach to the effectiveness of marketing communications. Results suggest that personalized channels would be the most important mediators of the effects of perceived value on loyalty and also bring up the possibility of combining personalized direct communication with new cost-effective digital channels. Originality/value Relatively little research has examined the mediating role of marketing communications in the relationship between perceived value and loyalty in the B2B context.

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Garman, Andrew N., Kristine D. Fitz, and Maria M. Fraser. "Communication and Relationship Management." Journal of Healthcare Management 51, no. 5 (September 2006): 291–94. http://dx.doi.org/10.1097/00115514-200609000-00004.

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Mohlin, Erik, and Magnus Johannesson. "Communication: Content or relationship?" Journal of Economic Behavior & Organization 65, no. 3-4 (March 2008): 409–19. http://dx.doi.org/10.1016/j.jebo.2005.12.003.

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7

Parker, Craig M., Emilia Bellucci, Ambika Zutshi, Luba Torlina, and Bardo Fraunholz. "SME stakeholder relationship descriptions in website CSR communications." Social Responsibility Journal 11, no. 2 (June 1, 2015): 364–86. http://dx.doi.org/10.1108/srj-09-2013-0114.

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Purpose – The aim of this paper is to report on an exploratory, qualitative study of how small and medium enterprises (SMEs) describe their firm’s relationships with or impact on stakeholders when communicating corporate social responsibility (CSR) on their websites. Design/methodology/approach – Qualitative content analysis was conducted on 22 Australian SME websites from the information media and telecommunications sector. Stakeholder theory was used as the basis for analysis. Findings – An important aspect of CSR communication is reporting the firm’s relationships with stakeholders such as society/communities, ecological environment, employees, customers and suppliers. This paper provides insights into how these relationships are manifested in SME website communications. For example, three-way relationships between the firm and stakeholders were described on some websites, but few explained the impact of their CSR on stakeholders. Research limitations/implications – This study concentrated on identifying the CSR communication on websites from one industry sector in Australia. These limitations provide the basis for future research to explore and compare CSR communication on websites by SMEs from other industry sectors and countries. Practical implications – The findings offer SME owner-managers ideas on different ways they can incorporate details of stakeholder relationships in CSR website communications. Originality/value – There has been little research on how SMEs use channels such as websites to communicate CSR. This paper addresses this gap in knowledge by providing insights into how SMEs describe stakeholder relationships in CSR website communications.

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Finne, Åke, and Christian Grönroos. "Rethinking marketing communication: From integrated marketing communication to relationship communication." Journal of Marketing Communications 15, no. 2-3 (July 2009): 179–95. http://dx.doi.org/10.1080/13527260902757654.

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Saifulloh, Muhammad, Adiella Yankie Lubis, Eni Kardi Wiyati, and Shannon Aurelia. "QUALITY OF INTERPERSONAL COMMUNICATION IN ABUSIVE RELATIONSHIP." Moestopo International Review on Social, Humanities, and Sciences 2, no. 2 (October 31, 2022): 141–47. http://dx.doi.org/10.32509/mirshus.v2i2.41.

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This research looks at how communication can help victims of abusive relationships maintain their relationships. The goal of this study is to first figure out how victims can stay in abusive relationships, and then to figure out how victims' experiences in abusive relationships are described. The notion of Interpersonal Communication and the theory of Relationship Maintenance were applied in this study. This research employed a phenomenological method and a qualitative approach with a constructivism paradigm. The information was gathered by interviews or in-depth interviews with four sources, and the results were assessed using the source triangulation data validity technique. The findings revealed that relationship violence can take many forms, including physical, emotional, sexual, and financial. During and after the occurrence of violence, abusive relationships tend to go through cycles. Even though they are in an abusive relationship, the perpetrator still engages in relationship maintenance behaviors such as giving praise, being open to each other, providing certainty in relationships, doing tasks together, and interacting with others, as stated in the relationship maintenance theory. Victims of abusive relationships have their own reasons for staying in abusive relationships, such as the fact that they have been in an abusive relationship for a long time, still love them, and are frightened to leave.

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Koerner, Ascan F. "Communication Scholars' Communication and Relationship with their IRBs." Journal of Applied Communication Research 33, no. 3 (August 2005): 231–41. http://dx.doi.org/10.1080/00909880500149395.

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Volkman, Julie E. "Communication Rx: Transforming healthcare through relationship-centered communication." Health Communication 35, no. 1 (October 25, 2018): 129–33. http://dx.doi.org/10.1080/10410236.2018.1536957.

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신서하, Kim, Jarim, and 성민정. "The relationship between perceived symmetric communication, organizationemployee relationship, corporate reputation, and communication behaviors." Journal of Public Relations 20, no. 1 (February 2016): 1–21. http://dx.doi.org/10.15814/jpr.2016.20.1.1.

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Beg, Martina. "The Effects of Verbal and Nonverbal Communication on Relationship Satisfaction in Thaigerman Couples." MANUSYA 21, no. 1 (2018): 20–38. http://dx.doi.org/10.1163/26659077-02101002.

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This study aims to explore the ways in which Thai-German couples perceive their mutual verbal and nonverbal communication as causing them dissatisfaction in their daily lives. Furthermore, it investigates the extent to which the partners’ mutual communication satisfaction is correlated to the general satisfaction with their relationship. A mixed-methods approach was used for data collection. The data were collected from 544 questionnaire respondents and 11 interviewees. Data analysis employed statistical analyses for quantitative data (2 sets of questionnaires), and text analysis for the individual indepth interview. The survey results indicated a strong positive correlation between communication satisfaction and relationship satisfaction: r (531) = +.62, p < .001, while the interviews narrowed down the specific communicational problems for the Thai-German couples. These included linguistic skills, accent, pronunciation, grammar, different styles of communicating (direct vs. indirect communication), and differences in emotional expressiveness. Meaningful contrasts were found in the use of humor, eye contact, smiling, intimate touch and personal space. Patterns of conflict management were described, as well as the phenomena of double cultural identity and third language building, which were present in successful relationships.

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Krueger, Mark, Claire King, and Thom Garfat. "Competency IV: Relationship and Communication." Journal of Child and Youth Care Work 24 (November 17, 2020): 182–84. http://dx.doi.org/10.5195/jcycw.2012.57.

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Mokros, Hartmut B., and Brent D. Ruben. "Understanding the Communication-Information Relationship." Knowledge 12, no. 4 (June 1991): 373–88. http://dx.doi.org/10.1177/107554709101200403.

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Meeks, Brenda S., Susan S. Hendrick, and Clyde Hendrick. "Communication, Love and Relationship Satisfaction." Journal of Social and Personal Relationships 15, no. 6 (December 1998): 755–73. http://dx.doi.org/10.1177/0265407598156003.

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Flynn, Frank. "Communication Time Builds a Relationship." NASSP Bulletin 70, no. 492 (October 1986): 97–98. http://dx.doi.org/10.1177/019263658607049222.

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Leuchtmann, Lorena, Anne Milek, Katharina Bernecker, Fridtjof W. Nussbeck, Sabine Backes, Mike Martin, Martina Zemp, Veronika Brandstätter, and Guy Bodenmann. "Temporal dynamics of couples’ communication behaviors in conflict discussions: A longitudinal analysis." Journal of Social and Personal Relationships 36, no. 9 (October 25, 2018): 2937–60. http://dx.doi.org/10.1177/0265407518806582.

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Negative and positive conflict communication predicts long-term relationship satisfaction. However, some studies show harmful effects and others show beneficial effects of negative conflict communication on long-term relationship satisfaction. One reason for the heterogeneous results might be that most studies focused on aggregated behaviors across a conflict interaction but neglected the temporal dynamics within such an interaction. This study examined whether individual initial levels and temporal trajectories of negative and positive communications predict long-term relationship satisfaction, and whether self-efficacy beliefs about clarity of other’s feelings (CoF) alter initial levels and temporal trajectories of negative and positive communications. Negative and positive communications were measured based on sequentially coded conflict discussions of 365 couples; self-efficacy beliefs about CoF and relationship satisfaction were measured by self-report questionnaires at baseline and at four annual follow-up assessments. Results revealed that women’s initial positive communication predicted higher intercepts of both partners’ relationship satisfaction, and stronger decreases in women’s negative communication predicted a higher intercept of relationship satisfaction in women. Additionally, less steep decreases in women’s trajectories of negative communication predicted greater maintenance in women’s relationship satisfaction over time. Additionally, men’s self-efficacy beliefs about CoF predicted decreases in men’s negative communication, increases in women’s negative communication, and higher initial levels of women’s positive communication. The current study highlights the relevance of dynamic aspects of partners’ communication behaviors.

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Lloyd, Rachel. "A temporal approach to communicating relationship styles in romantic relationships." Qualitative Research Reports in Communication 21, no. 1 (January 1, 2020): 36–44. http://dx.doi.org/10.1080/17459435.2020.1737189.

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Melnychenko, Olexandr, Iryna Lebid, Valentyna Tkachenko, and Nataliia Luzhanska. "COMMUNICATION MODEL OF RELATIONSHIP BETWEEN STAKEHOLDERS IN EDUCATIONAL INNOVATIVE SCIENTIFIC PROJECTS." Management of Development of Complex Systems, no. 47 (September 27, 2021): 25–31. http://dx.doi.org/10.32347/2412-9933.2021.47.25-31.

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A project approach is used to address issues of improving educational processes. Implementation of educational innovative research projects is effective with the participation of a large number of stakeholders. Stakeholders include representatives of the state, business and community. The formation of common values, which are focused on quality education, for all groups of stakeholders will help to effectively implement educational innovative research projects. To do this, you need to create an appropriate communication model. Project communications consist of the processes of timely collection, dissemination, storage, receipt and use of information. One of the responsibilities of the project manager is to create a kind of intellectual space for the project stakeholders to discuss common tasks, goals and areas of interest. The purpose of communications management is to meet communication needs of project participants and solve communication problems in case of their occurrence. The success of a project depends on how different project team members and stakeholders interact with each other. With this end in view, a model of the relationship between stakeholders in educational projects was created; this model makes it possible to manage different types of communication (formal and informal). The results of the study were used to manage communications in the implementation of educational innovative research projects at National Transport University (NTU) while carrying out the international TEMPUS project ‘Fostering the Knowledge Triangle in Belarus, Ukraine and Moldova’. The results of the project show that the efficiency of communications between NTU and international partners is 0.5 - 1.0, which indicates that the result of the educational innovative research project is good after the communication process. Thus, the developed model of communications management in educational innovative research projects allows determining the set of input and output parameters, constraints, control and uncontrolled variables in communication processes and is the basis for the management of formal and informal communication.

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Stone, Judith R. "Resolving Relationship Problems in Communication Disorders Treatment." Language, Speech, and Hearing Services in Schools 23, no. 4 (October 1992): 300–307. http://dx.doi.org/10.1044/0161-1461.2304.300.

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A good working relationship is critical to successful treatment in communication disorders and other helping professions. Professionals need to be able to examine and modify problematic relationships so that services will be beneficial to clients. In this article, systems concepts from general systems theory and family therapy literature are presented as analytical tools to help professionals understand and change interactions with clients. Two case examples that illustrate relationship problems are presented. The relationships are analyzed from a systems perspective, and the approaches taken to their resolution are described.

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Galli, Brian J. "The Relationship and Impact of Communication on Leadership." International Journal of Applied Management Sciences and Engineering 8, no. 1 (January 2021): 1–11. http://dx.doi.org/10.4018/ijamse.2021010101.

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A manager is the one who is competent to fulfill this by effective leading, sound planning, monitoring, and communicating. It is the manager's communication skills that motivate and inspire teammates to work hard and achieve team target and organizational goals, as well. Furthermore, this paper later explains the idea of leadership communication, steps, and solution, which involved in overcoming the problems. Notably, future leaders must also certainly ensure that the subordinates are treated as members of the organization, whereby consistency in providing sound leadership would determine employee motivation and performance. This paper study also identifies trust in direction, which is related to work outcomes and trust in each other to improve better communication. Therefore, with the help of better communication, one can fulfill their job satisfaction and communication competency.

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Hampton, Adam J., Jessica Rawlings, Stanislav Treger, and Susan Sprecher. "Channels of computer-mediated communication and satisfaction in long-distance relationships." Interpersona: An International Journal on Personal Relationships 11, no. 2 (February 23, 2018): 171–87. http://dx.doi.org/10.5964/ijpr.v11i2.273.

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In the last decade, there has been a surge in the number of ways in which romantic partners can remain in contact with each other. The use of communication technologies may have important implications for the maintenance of relationship satisfaction. Unfortunately, most research in this domain has been conducted with samples that are composed predominantly by individuals in geographically-close relationships. This study examined the use of communication technologies in long-distance relationships, including how various mediums of communication are associated with relationship satisfaction and communication satisfaction. Using a diverse online sample of individuals in long-distance relationships, we found that the frequency of utilizing various channels of communication was associated with relationship satisfaction and communication satisfaction. The most frequently used channel of communication was text messaging. However, Skype use was the strongest predictor of both relationship satisfaction and communication satisfaction. Further, communication satisfaction mediated the relation between Skype use and relationship satisfaction. We integrate our findings into theoretical perspectives on computer-mediated communication.

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Stuttgen, Kelsey, Juli Bollinger, Allison McCague, Rachel Dvoskin, and Debra Mathews. "Family Communication Patterns and Challenges of Huntington’s Disease Risk, the Decision to Pursue Presymptomatic Testing, and Test Results." Journal of Huntington's Disease 9, no. 3 (October 8, 2020): 265–74. http://dx.doi.org/10.3233/jhd-200402.

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Background: Communicating genetic information within families can provide individuals with the emotional support, alert family members to their own potential risk, and strengthen relationships. However, these communications have the potential to cause emotional distress to individuals and family members if family members are informed of a risk they do not wish to know or discuss. Communication about the decision to pursue testing and test results are especially sensitive in Huntington’s disease (HD), where individuals often feel strongly about either knowing or not knowing their genetic status. Objective: To examine family communication patterns of genetic risk, the decision to pursue testing, and test results not just years, but decades after testing for HD, and examine how family communication of genetic risk information affects family relationships over the long-term. Methods: In this qualitative study, 39 semi-structured interviews were conducted with probands who went through genetic testing for HD. Clinic notes from these individuals were also analyzed. Results: Family communication patterns varied based on relation (e.g., significant others, child, extended family) and were influenced by a variety of factors. Sharing with spouses and children had a positive influence on the relationship in most cases. Sharing with extended family members had varying effects on relationships. Negative effects were more likely when family members were in denial, had not pursued testing for themselves, or did not support testing. Conclusion: Communication to significant others and children, should be discussed with and supported in individuals seeking testing for HD, but for extended family members, potential effects on the relationship, emotional distress, and benefits should be discussed and weighed.

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Kafaee, Nazanin, and Taylor Kohut. "Online sexual experiences and relationship functioning in long distance relationships." Canadian Journal of Human Sexuality 30, no. 1 (April 1, 2021): 15–25. http://dx.doi.org/10.3138/cjhs.2020-0038.

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Over the past decade, research has sought to understand sexting behaviour among adolescents and young adults. Much of this work is atheoretical and harm-focused, and little research has investigated these behaviours in the context of committed adult romantic relationships. The current study seeks to understand sexting behaviours of adult long distance couples. The context of long distance relationships (LDRs) may be especially relevant for understanding the potential relational benefits of sexting because romantic partners usually have restricted opportunities to experience physical intimacy in this type of relationship. Adopting the intimacy process model as a guiding theoretical framework, we expected to find higher levels of perceived interpersonal closeness, sexual communication, and relationship and sexual satisfaction among long distance couples who practice sexting than those who do not. Results of the study, however, indicated no association between the frequency of sexting and interpersonal closeness among long distance couples. Consistent with our hypothesis, higher levels of sexual communication, relationship and sexual satisfaction were found to be correlated with more frequent sexting practices among these couples. The discussion concerns important theoretical distinctions between sexual communication and the frequency of sexting. Future research should carefully consider how sexual communication is expressed both within and outside of sexting encounters when investigating the role of sexting within LDRs.

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Choi, Hunhyuk, Yunduk Jeong, and Suk-Kyu Kim. "The Relationship between Coaching Behavior and Athlete Burnout: Mediating Effects of Communication and the Coach–Athlete Relationship." International Journal of Environmental Research and Public Health 17, no. 22 (November 20, 2020): 8618. http://dx.doi.org/10.3390/ijerph17228618.

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The purpose of this study was to investigate the relationships between perceived coaching behavior (autonomy-supportive and controlling), communication, coach–athlete relationship, and athlete burnout. The study participants comprised 347 Korean active collegiate athletes from 10 sports. The results of the final model indicated that autonomy-supportive coaching was positively related to communication, whereas controlling coaching was negatively related to communication. Communication was positively related to coach–athlete relationship and was negatively related to athlete burnout. Autonomy-supportive coaching was significantly related to both the coach–athlete relationship (positively) and athlete burnout (negatively), whereas controlling coaching was only related to athlete burnout (positively). Coach–athlete relationship was negatively related to athlete burnout. Significant indirect effects were observed. The bootstrapping results indicated that the relationship between autonomy-supportive and athlete burnout was mediated by team communication and the coach–athlete relationship. The study findings enhance our current understanding of the relationships between perceived coaching behavior and athlete burnout and shed light on the important roles of team communication and the coach–athlete relationship in the relationship.

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Priti Hiltania Zebua and Dwi Kartikawati. "Communication Patterns in Distant Relationship Couples Dating in Maintaining Commitment Through Whatsapp." IJESS International Journal of Education and Social Science 4, no. 1 (April 30, 2023): 37–45. http://dx.doi.org/10.56371/ijess.v4i1.127.

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This research is to examine how Long-Distance Relationship Communication Patterns in Maintaining Commitments Through Whatsapp Media in dating couples. The development of communication technology is not an obstacle in establishing long-distance relationships. Long Distance Relationship (LDR) is a pair of lovers who are in a relationship separated by distance and time. The people involved in the relationship will continue to feel the push and pull of conflicting desires in all parts of the life of the relationship. Long Distance Relationships (Long Distance Relationship) require an effective communication process in order to maintain harmonious relationships by using a communication tool in the form of a medium, namely WhatsApp. This research is based on the theory of Relational Dialectics and is supported by Computer Mediated Communication (CMC) theory, complemented by the concept of interpersonal communication theory and the foundation of interpersonal communication. The method used was qualitative with a phenomenological approach for 10 partner informants with criteria determined by the researcher. The results of this study indicate that communication patterns in long-distance relationships carried out by informants consist of separate balanced communication patterns, separate unbalanced communication patterns and balanced communication patterns. Also from this research, the five couples hope that the long-distance relationship that is being forged can progress to a more serious stage, namely marriage, looking for the best solution for each other, and learning to understand each other's partners.

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Rusu, Oana, and Maria Chiriță. "Verbal, non-verbal and paraverbal skills in the patient-kinetotherapist relationship." Timisoara Physical Education and Rehabilitation Journal 10, no. 19 (December 1, 2017): 39–45. http://dx.doi.org/10.1515/tperj-2017-0014.

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Abstract Human being's existence is closely related to communication, how the individual interacts and interacts with others. By communicating, an individual conveys information and interests, attitudes, values, beliefs and feelings, sharing them with others, thus creating a contexture of relationships. Communication means not only speaking, writing, but also silencing, listening or acting. Both the patient and the physiotherapist communicate verbally, non-verbal and paraverbal to respond to and understand the behavior of the communication partner. In addition to professional skills, acquiring communication skills by physiotherapist can lead to patient adherence and satisfaction to the therapeutic program. Aim: In this paper, we aim to highlight the important aspects of the verbal, non-verbal and paraverbal skills of the physical therapist to promote communication with the patient in the therapeutic relationship. Methods: Literature review was the method of this study and were considered eligible only articles with statistically significant data. Results: Verbal communication essentially validates the message transmitted, non-verbal skills confirm and at the same time strongly influence communication partners. By form, paraverbal and non-verbal communication are concurrent with the verbal, respectively confirming it, but by content and interpretation, they can give other meanings to the relationship.

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Arindra, Fairuza, Maulina Pia Wulandari, and Antoni Antoni. "The link between communication competence and family communication patterns." Jurnal Studi Komunikasi (Indonesian Journal of Communications Studies) 7, no. 1 (March 30, 2023): 085–104. http://dx.doi.org/10.25139/jsk.v7i1.6147.

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The quality of the close relationship between parents and children is difficult for parents of children with Autism Spectrum Disorder (ASD). Many parents do not have the communication competence to build strong interaction with autistic children, which causes interaction patterns at home to be inappropriate. This study aims to determine the influence of communication competence on the relationship quality of parents and children, determine the effect of family communication patterns on the relationship quality of parents and children, determine the effect of family communication patterns on relational maintenance behaviour, determine the effect of relational maintenance behaviour on relationship quality of parents and children, determine the role of relational maintenance behaviour as a mediator of the influence between communication competence and family communication patterns on the quality of the relationship between parents and children. This study uses quantitative research methods with survey methods and purposive sampling techniques. The results of the sample (N=202) indicate that communication competence significantly affects the quality of the relationship between parents and children, family communication patterns significantly affect the quality of the relationship between parents and children, family communication patterns significantly affect relational maintenance behaviour, and relational maintenance behaviour significantly affects the relationship on the quality of the relationship between parents and children, and relational maintenance significantly mediates the influence between communication competence and family communication patterns on the quality of the relationship between parents and children.

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Cho, In-Young. "The Relationship of Communication Skill, Communication Self-Efficacy and Communication Related Educational Needs." Journal of the Korea Academia-Industrial cooperation Society 16, no. 4 (April 30, 2015): 2593–601. http://dx.doi.org/10.5762/kais.2015.16.4.2593.

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Dudkina, Aija, and Elīna Barkane. "The Relationship Between Online communication aspects and Personality Traits." SOCIETY, INTEGRATION, EDUCATION. Proceedings of the International Scientific Conference 2 (May 30, 2015): 326. http://dx.doi.org/10.17770/sie2013vol2.590.

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This reference The relationship between online communications aspects and Personality Traits theoretical backround contains a review of best-known and the most actual theories about the online communications aspects and personality traits. Aim of the research is theoretical basis and practical research to investigate whether there is a relationship between online communication aspects and personality traits. Terms of Reference: 1st to analyze and summarize the theoretical literature on communication aspects online theories of personality factors. 2nd select a research methodology. Methods of the research: Survey BFI and the research author’s constructed a questionnaire. Respondents of the research: together 82 users of social networks like draugiem.lv and facebook.com. During the research the proved that there is a relationship between the individuals five personality factors: openness, conscientiousness, extraversion, agreeableness, neuroticism, and some units (variables) of online self-presentetation through profile image.

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Patterson, Brian R., and Tarda K. Gojdycz. "The relationship between computer‐mediated communication and communication related anxieties." Communication Research Reports 17, no. 3 (June 2000): 278–87. http://dx.doi.org/10.1080/08824090009388775.

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Kirakosyan, Kristine, and Doina Dănăiaţă. "Communication Management in Electronic Banking. Better Communication for Better Relationship." Procedia - Social and Behavioral Sciences 124 (March 2014): 361–70. http://dx.doi.org/10.1016/j.sbspro.2014.02.497.

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Lee, Chei Sian, Mary Beth Watson-Manheim, and Arkalgud Ramaprasad. "Exploring the Relationship Between Communication Risk Perception and Communication Portfolio." IEEE Transactions on Professional Communication 50, no. 2 (June 2007): 130–46. http://dx.doi.org/10.1109/tpc.2007.897608.

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Ahlf, Henning, Sven Horak, Andreas Klein, and Sung-Won Yoon. "Demographic homophily, communication and trust in intra-organizational business relationships." Journal of Business & Industrial Marketing 34, no. 2 (March 4, 2019): 474–87. http://dx.doi.org/10.1108/jbim-03-2018-0093.

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Purpose The purpose of this study is to understand how employees of an organization build and maintain successful business relationships by analyzing major antecedents of relationship quality and relationship commitment. Design/methodology/approach In this study, the authors develop a conceptual framework and formulate hypotheses regarding the relationships between demographic homophily, interpersonal communication, trust and dependent variables of perceived relationship quality and relationship commitment. This paper tests hypotheses presented in this study with the help of a structural equation model, based on a data sample from South Korea. Findings Unlike common thinking, demographic homophily does not directly increase the perceived relationship quality. The authors find a significant direct effect of interpersonal communication on relationship commitment but no effect of commitment on perceived relationship quality. Both seem to play independent roles but are positively influenced through the emergence of trust. Research limitations/implications By applying demographic homophily and interpersonal communication as antecedents and trust as mediator and main driver, the authors research effects on perceived intra-organizational relationship commitment and perceived relationship quality. In detail, the authors confirm the hypothesized centrality of trust in intra-organizational relationships between demographic homophily, interpersonal communication and dependent variables of perceived relationship quality and relationship commitment. Nevertheless, the authors surprisingly find neither significant evidence that demographic homophily increases the perceived quality of a relationship, nor does it lead to higher communication intensity directly, even in an environment (i.e. Korea), where it would be expected. Practical implications Based on the findings of this study, there are several practical implications. Understanding the interpersonal relationship characteristics in an intra-organizational setting enables managers to optimize organizational efficiency and effectiveness. Intra-organizational relationships between employees’ are highly dependent on mutual trust as an indicator for relationship quality and relationship commitment. Organizations can also benefit from the understanding of the mechanisms of demographic homophily and interpersonal communication for the establishment of interpersonal trust as well. Originality/value Research about the effect of demographic homophily and interpersonal communication and the central role of trust in an intra-organizational approach to business relationships on perceived relationship quality and relationship commitment is scarce. The mutual testing of the effects and interaction of established constructs like demographic homophily, interpersonal communication and trust on perceived relationship quality and commitment constitutes the main contribution of this study to the literature on management and business relationships. The insights of this study about interpersonal bonding help companies to establish long-term business relationships.

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Jumanov, Alisher Asatillaevich. "Communication As A Process Of Interaction And Relationship Between People." American Journal of Social Science and Education Innovations 03, no. 01 (January 25, 2021): 164–69. http://dx.doi.org/10.37547/tajssei/volume03issue01-31.

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Grenčíková, Adriana, and Sergej Vojtovič. "Relationship of generations X, Y, Z with new communication technologies." Problems and Perspectives in Management 15, no. 2 (September 29, 2017): 557–63. http://dx.doi.org/10.21511/ppm.15(si).2017.09.

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At present times, the impact of new technologies on job creation is going to be a serious problem in personnel management. In the human resources contents, this issue still remains in minor attention. As a result of new communication technologies development in the near future, we will be facing too many changes in working patterns and demands on staff regarding job requirements. Simultaneously with the above stated changes on labor market, a new generation of workers is emerging that grew up with the development of communication technologies, they profess different lifestyle from the one the generations have had before. Many of these generations become employers and bring new approaches to employment of people being different from traditional working patterns. Despite the facts being alleged in this study, it is difficult to estimate to what extent those changes will affect Slovak labor market. Gradual development of technologies is an ongoing process in Slovakia as well and in four years robotics is to be a key technology in most manufacturing plants mainly in automotive industry. Currently, three generations are present on labor market that may have a different approach to changes being implemented nowadays. In this study, the authors analyze the survey results on the use of communication technologies by Generations X, Y, Z, and their abilities to be prepared for changes on labor market. Survey provides interesting information about the access of different generations to communication technologies and their relationship with technical innovations.

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Finch,, Linda P. "Nurses’ Communication with Patients: Examining Relational Communication Dimensions and Relationship Satisfaction." International Journal of Human Caring 9, no. 4 (June 2005): 14–23. http://dx.doi.org/10.20467/1091-5710.9.4.14.

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Effective communication between nurse and patient is paramount in establishing the relationship that provides the basis for patient care that influences healthcare outcomes. This study examined the dimensions of nurse-patient relational communication, identified the importance of nurses’ use of patient-preferred Relational Preference behaviors, and explored nurses’ satisfaction with nurse-patient interactions. The Nurse-Patient Communication Survey instrument asked nurses to recall a specific communication event with a patient. Responses implied a two-dimensional model of nurse-patient communication composed of caring and composure. Nurses had high levels of relational satisfaction that were positively and significantly associated with the use of Relational Preference behaviors. Post hoc testing revealed the caring communication dimension significantly contributed to nurses’ overall satisfaction with patient relationships.

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Za'im, Putra Pramadita Fachruz, Retno Purwandari, and Kholid Rosyidi Muhammad Nur. "The Relationship Between Intercultural Communication Apprehension and Therapeutic Communication of Nurses in Regional Public Hospital Ward." Jurnal Ilmu dan Teknologi Kesehatan 11, no. 1 (September 29, 2023): 65–79. http://dx.doi.org/10.32668/jitek.v11i1.1096.

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Intercultural communication apprehension defined as fear or anxiety as a result of interactions with people from different cultural backgrounds. While therapeutic communication defined as communication carried out by nurses in communicating with clients to build interpersonal relationships. This research was conducted to determine the relationship between intercultural communication apprehension and therapeutic communication in hospital ward nurse. Correlational quantitative research design with a cross-sectional survey design approach used consisted of 98 nurse respondents determined through the total sampling technique. Personal Report of Intercultural Communication Appreciation (PRICA) questionnaire and the therapeutic communication questionnaire showed that intercultural communication apprehension level among nurses was mostly at moderate level with a total of 69 nurses (70.4%) while nurse therapeutic communication was mostly at good level with a total of 82 nurses (83.7%). The Kendall's Tau-B test showed that there was no significant relationship with a p value of 0.698. Communication anxiety level can be influenced by gender, and ethnocentrism. While therapeutic communication can be influenced by age, gender, culture and language, level of education, and length of work of nurses. Nurses' understanding regarding these factors is needed to avoid intercultural communication anxiety and to improve therapeutic communication that can affect the quality of health services.

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Jinnai, Nobuhiro, Hidenobu Sumioka, Takashi Minato, and Hiroshi Ishiguro. "Multi-Modal Interaction Through Anthropomorphically Designed Communication Medium to Enhance the Self-Disclosures of Personal Information." Journal of Robotics and Mechatronics 32, no. 1 (February 20, 2020): 76–85. http://dx.doi.org/10.20965/jrm.2020.p0076.

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Although current communication media facilitate interactions among individuals, researchers have warned that human relationships built through these media tend to lack the level of intimacy acquired through face-to-face communications. In this study, we investigate how the long-term use of humanlike communication media affects the development of intimate relationships between human users. We examine changes in the relationship between individuals while they converse with each other through humanlike communication media or mobile phones for approximately a month. The intimacy of their relationship was evaluated using the amount of self-disclosed personal information. The result shows that a significantly greater amount of self-disclosure is made through a communication medium with humanlike appearance and soft material compared with the use of a typical mobile phone. The amount of self-disclosure showed cyclic variation in the experiment through humanlike communication media. Furthermore, we discuss a possible underlying mechanism of this effect from the misattribution of a feeling caused by intimate distance with the medium to a conversation partner.

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Ahmed, Abdel Moneim M. B. "Customer Relationship Management through Communication Strategy." International Journal of Customer Relationship Marketing and Management 1, no. 3 (July 2010): 15–26. http://dx.doi.org/10.4018/jcrmm.2010070102.

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Changes in today’s organisations are often necessary for survival due to the world becoming smaller and the threat from foreign imports becoming more apparent to businesses. Often the most damaging element of this foreign threat is the low costs at which they can operate. Many factors, including inexpensive labour, exchange rates and economies, make production more efficient and reduce the overall costs significantly to enable a significant competitive edge. For example, Fibres is a polyester manufacturer who faces this threat and has realised the need for change towards more speciality products with differentials other than price. However, this will involve major changes in production, including the production methods and the adoption of TQM to ensure that the differential of quality is utilized. This paper examines communication as an enabler for change and studies the current communication methods within the company against the desired improvement processes from groups within those companies, culminating in a targeted internal marketing strategy to aid future business changes.

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Koda, Shino. "Horizontal Relationship and Environmental Communication (2016)." International Journal of Environmental Sustainability 12, no. 2 (2016): 17–31. http://dx.doi.org/10.18848/2325-1077/cgp/v12i02/17-31.

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Krueger, Mark, Thom Garfat, and Claire King. "Relationship and Communication: Domain Guest Editors." Journal of Child and Youth Care Work 24 (November 17, 2020): 220. http://dx.doi.org/10.5195/jcycw.2012.61.

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Raciti, Maria M., and Tracey S. Dagger. "Embedding relationship cues in written communication." Journal of Services Marketing 24, no. 2 (April 27, 2010): 103–11. http://dx.doi.org/10.1108/08876041011031082.

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Bertone, B. "Communication Control in Practitioner – Patient Relationship." Giornale di Tecniche Nefrologiche e Dialitiche 24, no. 3 (July 2012): 1–4. http://dx.doi.org/10.1177/039493621202400302.

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Putti, Joseph M., Samuel Aryee, and Joseph Phua. "Communication Relationship Satisfaction and Organizational Commitment." Group & Organization Studies 15, no. 1 (March 1990): 44–52. http://dx.doi.org/10.1177/105960119001500104.

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Putnam, Linda L. "Images of the communication— discourse relationship." Discourse & Communication 2, no. 3 (August 2008): 339–45. http://dx.doi.org/10.1177/1750481308091916.

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Mokros, Hartmut B., and Leah A. Lievrouw. "Communication-Information Relationship in Self-Representation." Knowledge 12, no. 4 (June 1991): 389–405. http://dx.doi.org/10.1177/107554709101200404.

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Duncan, Tom, and Sandra Moriarty. "Commentary on Relationship-Based Marketing Communication." Australasian Marketing Journal (AMJ) 7, no. 1 (January 1999): 118–20. http://dx.doi.org/10.1016/s1441-3582(99)70209-0.

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Drossman, DA. "1_IMPROVING COMMUNICATION: THE PATIENT PHYSICIAN RELATIONSHIP." Journal of Psychosomatic Research 56, no. 6 (June 2004): 585. http://dx.doi.org/10.1016/j.jpsychores.2004.04.079.

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