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1

Harkishan, Singh. Pharmacy practice. Delhi: Vallabh Prakashan, 2002.

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2

English for pharmacy writing and oral communication. Philadelphia, Pa: Lippincott Williams & Wilkins, 2008.

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3

Díaz-Gilbert, Miriam. English for pharmacy writing and oral communication. Philadelphia, Pa: Lippincott Williams & Wilkins, 2008.

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4

Wedret, Jody Jacobson. Communication & management skills for the pharmacy technician. Washington, D.C: American Pharmacists Association, 2009.

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5

N, Tindall William, Beardsley Robert S, and Kimberlin Carole L, eds. Communication skills in pharmacy practice: A practical guide for students and practitioners. 4th ed. Philadelphia, Pa: Lippincott Williams & Wilkins, 2003.

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6

I, Wertheimer Albert, and Smith Mickey C, eds. A Casebook in social and behavioral pharmacy. Cincinnati, Ohio: H. Whitney Books Co., 1987.

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7

S, Beardsley Robert, Kimberlin Carole L, and Tindall William N, eds. Communication skills in pharmacy practice: A practical guide for students and practitioners. 5th ed. Baltimore, MD: Lippincott Williams & Wilkins, 2008.

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8

1935-, Mitchard M., ed. Electronic communication technologies: Techniques and technologies for the 21st century. Buffalo Grove, Ill: Interpharm Press, 1998.

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9

Interpersonal communication in pharmaceutical care. New York: Pharmaceutical Products Press, 1994.

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10

Communication skills in pharmacy practice: A practical guide for students and practitioners. 6th ed. Philadelphia, PA: Wolters Kluwer/Lippincott Williams & Wilkins, 2013.

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11

Berger, Bruce A. Communication skills for pharmacists: Building relationships, improving patient care. Washington, D.C: American Pharmaceutical Association, 2002.

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12

Association, American Pharmacists, ed. Communication skills for pharmacists: Building relationships, improving patient care. 2nd ed. Washington, D.C: American Pharmacists Association, 2005.

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13

Association, American Pharmacists, ed. Communication skills for pharmacists: Building relationships, improving patient care. 3rd ed. Washington, DC: American Pharmacists Association, 2009.

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14

Janie, Sheridan, and Strang John, eds. Drug misuse and community pharmacy. London: Taylor & Francis, 2003.

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15

Hargie, Owen. Looking into community pharmacy: Identifying effective communication skills in pharmacist-patient consultations. (S.l.): (Department of Communication, University of Ulster, Jordanstown and School of Pharmacy, The Queen's University, Belfast), 1993.

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16

Clinical skills for pharmacists: A patient-focused approach. St. Louis, Mo: Mosby, 1997.

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17

Tietze, Karen J. Clinical skills for pharmacists: A patient-focused approach. 2nd ed. St. Louis, Mo: Mosby, 2003.

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18

Effective communication for pharmacists and other health care professionals. Upland, Calif: Counterpoint Publications, 1995.

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19

Farmer, Jane. Matching resources to needs: Drug information for rheumatology patients. Wetherby: British Library Research and Development Department, 1995.

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20

Rencontres Droit et santé (1st 2005 Paris, France). Information et produits de santé, quelles perspectives? Paris: Presses universitaires de France, 2006.

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21

M, Rappaport Harvey, ed. The Guidebook of patient counseling. Lancaster: Technomic Pub. Co., 1994.

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22

Srivastava, Yamini. Consumer drug information in India: A situational analysis in collaboration with CDSCO, MOHFW, GOI, and WHO Country Office for India. New Delhi: Centre for Trade and Development, 2007.

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23

Srivastava, Yamini. Consumer drug information in India: A situational analysis in collaboration with CDSCO, MOHFW, GOI, and WHO Country Office for India. New Delhi: Centre for Trade and Development, 2007.

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24

Nguyen, Hanh thi. Developing interactional competence: A conversation-analytic study of patient consultations in pharmacy. Houndmills, Basingstoke, Hampshire: Palgrave Macmillan, 2012.

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25

Rantucci, Melanie J. Counselling matters: A pharmacist's guide to improving communications with patients. [S.l.]: Pharmacy Practice, 1999.

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26

Nguyen, Hanh thi. Developing interactional competence: A conversation-analytic study of patient consultations in pharmacy. Houndmills, Basingstoke, Hampshire: Palgrave Macmillan, 2012.

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27

Millonig, Marsha K. 100 MTM tips for the pharmacist. Washington, DC: American Pharmacists Association, 2008.

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28

Rantucci, Melanie J. Pharmacists talking with patients: A guide to patient counseling. Baltimore: Williams & Wilkins, 1997.

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29

Pharmacists talking with patients: A guide to patient counseling. 2nd ed. Philadelphia: Lippincott Williams & Wilkins, 2006.

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30

Clinical skills for pharmacists: A patient-focused approach. 3rd ed. St. Louis, Mo: Elsevier/Mosby, 2012.

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31

Thoër, Christine. Médias, médicaments, et espace public. Québec, Québec: Presses de l'Université du Québec, 2009.

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32

Médias, médicaments, et espace public. Québec, Québec: Presses de l'Université du Québec, 2009.

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33

Becker, Helmut E. Kommunikations-Strategien im Pharma-Markt: Verhaltenswissenschaftliche Ansätze zur Ärzte- und Patienten-Ansprache im Markt für verschreibungspflichtige Präparate. Heidelberg: Physica, 1992.

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34

Tranter, Bethan, and Simon Noble. Communication in oncology pharmacy. Oxford University Press, 2017. http://dx.doi.org/10.1093/med/9780198736134.003.0051.

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Pharmacists are considered to have a pivotal role in the provision of information in oncology, and in hospice and palliative care. Effective communication is essential for optimal drug safety, timely treatment, medication compliance, and education. The role of the pharmacist has expanded to offer enhanced pharmaceutical care, which serves to improve the communication between healthcare providers and the function of the multidisciplinary team. Furthermore, through optimal communication with patients there will be increased treatment adherence and improved overall care. This chapter focuses on the breadth of communication issues faced by pharmacists involved in cancer care through the full length of the cancer journey, be it curative or palliative.
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35

Liu, Min, and Lakesha M. Butler. Patient Communication for Pharmacy. Jones & Bartlett Learning, LLC, 2015.

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36

Communication in Pharmacy Practice. MDPI, 2019. http://dx.doi.org/10.3390/books978-3-03897-577-9.

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37

Communication Skills in Pharmacy Practice. LWW, 2019.

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38

Patel, Nilesh, Daniel Grant, and Parastou Donyai. Successful Learning in Pharmacy: Developing communication and study skills. Oxford University Press, 2017.

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39

Berger, Bruce A. Communication Skills for Pharmacists. 2nd ed. APhA Publications, 2005.

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40

Communication and Management Skills for the Pharmacy Technician. American Pharmacists Association (APhA), 2008.

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41

Clouse, H. Ph D., and J. Allen Scoggin. Guidelines for Improving Communications in Pharmacy Practice. American College of Apothecaries, 1986.

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42

Tindall, William N., Robert S. Beardsley, Carole Kimberlin, and William N. Tindall. Communication Skills in Pharmacy Practice: A Practical Guide for Students and Practitioners. 4th ed. Lippincott Williams & Wilkins, 2002.

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43

Mitchard, Mervyn. Electronic Communication Technologies: A Practical Guide for Healthcare Manufacturers. Informa Healthcare, 1998.

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44

Morrow, N. C. Communication as a focus in pharmacy education and practice. 1986.

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45

A Behavioural Approach to Pharmacy Practice. Blackwell Science, 2000.

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46

Wiffen, Philip, Marc Mitchell, Melanie Snelling, and Nicola Stoner. Clinical pharmacy skills. Oxford University Press, 2017. http://dx.doi.org/10.1093/med/9780198735823.003.0004.

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This chapter outlines the skills relevant to clinical pharmacists and covers a variety of topics to support newly qualified pharmacists working in clinical areas. In particular, this chapter covers pharmacist endorsing of drug charts and writing in medical notes, how to deal with a variety of situations such as distressed or dying patients, and issues that pharmacists will come across during their daily work on the ward. It also covers a variety of skills such as communication, presentation, time management, and prioritization.
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47

Berger, Bruce A. Communication Skills for Pharmacists : Building Relationships, Improving Patient Care. APhA Publications, 2002.

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48

The impact of information loss on research: A case study in the Dominican Republic. Ann Arbor, Mich: University Microfilms International, 1994.

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49

Beardsley, Robert S., Carole Kimberlin, and William N. Tindall. Communication Skills in Pharmacy Practice: A Practical Guide for Students and Practitioners (Point (Lippincott Williams & Wilkins)). 5th ed. Lippincott Williams & Wilkins, 2007.

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50

Meldrum, Helen. Interpersonal Communication in Pharmaceutical Care. Taylor & Francis Group, 1994.

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