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Journal articles on the topic 'Communication in organizations'
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Abu Bakar, Hassan, and Che Su Mustaffa. "Organizational communication in Malaysia organizations." Corporate Communications: An International Journal 18, no. 1 (January 25, 2013): 87–109. http://dx.doi.org/10.1108/13563281311294146.
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Koloka, Maria, and Eirini Papadaki. "Performing Arts Organizations' Communication Through Posters in Greece." International Journal of Semiotics and Visual Rhetoric 6, no. 1 (March 17, 2023): 1–16. http://dx.doi.org/10.4018/ijsvr.319802.
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This paper proposes an analysis of a sample of Greek cultural organizations' visual messages as polysemiotic, multimodal signs, in an attempt to examine the role of such messages for the communication strategy of cultural organizations. The sample constitutes visual messages from three Greek cultural organizations, each representing a different type of performing art. These organizations are Greek National Theatre, the National Opera of Greece, and the International Short Film Festival in Drama. All messages included in the study are messages promoting specific cultural events and, simultaneously, the organization as a brand. Through morphological and semiotic analysis of the respective messages of the selected organizations, a series of issues are going to be examined, including the way cultural organizations' messages are composed and projected, their relevance to the specific organization, and the impact of messages both in promoting a cultural event and the organization's brand, as well as maintaining and developing an organization's audience.
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Farhan Saputra. "Leadership, Communication, and Work Motivation in Determining the Success of Professional Organizations." Journal of Law, Politic and Humanities 1, no. 2 (February 5, 2021): 59–70. http://dx.doi.org/10.38035/jlph.v1i2.54.
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An organization is said to be professional if several indicators indicate the organization is professional. The leadership that regulates or manages the organization is the first indicator of an organization’s professionalism because, without leadership, the organization cannot run and achieve its goals. Then after leadership, there are indicators of communication as a determinant and the professionalism of an organization. Moreover, another critical factor in professional organizations is work motivation, which if an organization has good motivation or goals, the organization will achieve its goals quickly. In his study, a literature review study was produced. This review article is Leadership, Communication, and Work Motivation in determining the success of Professional Organizations. The results of this library research are that: 1) Leaderhip determines the success of Professional Organizations; 2) Communication determines the success of Professional Organizations; 3) Work Motivation determines the success of Professional Organizations.
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Jakučionienė, Lina. "The Paradox of Communication Professionals: Identifying the Gap between Theory and Practice and its Determining Factors." Information & Media 96 (December 28, 2023): 161–78. http://dx.doi.org/10.15388/im.2023.96.72.
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Researchers emphasize the need for communication to be part of the strategic management of an organization and its importance to the organization is recognized, yet the role of communication as a success and value creator for business organizations is not appreciated. This paper presents a study that aims to explore the perception of the role of communication professionals from the perspective of CEOs of business organizations. Semi-structured individual interviews were used to gather the views of CEOs of business organizations. The results of the research revealed a paradox that has not been explored so far. While CEOs of business organizations do not see top-level communication professionals as technical staff, but rather as having a strategic advisory role, the need of CEOs for the capabilities of communication professionals in the strategy development process is more of a technical operational rather than a strategic nature. CEOs tend to ignore the core mission of strategic communication which is to align the communication strategy with the business organization's strategy. The traditional view of the role of communication professionals leads to the perception that communication professionals are not perceived as important strategists in the development and implementation of the business organization's strategy.
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Dittmore, Stephen W., G. Clayton Stoldt, and T. Christopher Greenwell. "Use of an Organizational Weblog in Relationship Building: The Case of a Major League Baseball Team." International Journal of Sport Communication 1, no. 3 (September 2008): 384–97. http://dx.doi.org/10.1123/ijsc.1.3.384.
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This case study explores the use a Major League Baseball team’s organizational weblog. Organizational weblogs are forums for the 2-way exchange of information and commentary between an organization and its publics. Most sport organizations, however, have yet to embrace the weblog as a form of organizational communication. Recent research suggests a greater need to understand how sport organizations might use weblogs to outreach to target audiences from a communications perspective. This study assesses whether readers perceive an organization’s official weblog to be an effective form of 2-way communication and profiles the readers of an organizational weblog based on demographics, consumption patterns, and points of attachment. Results showed that readers perceived the organizational weblog to be highly conversational and effective at communicating organizational commitment. In addition, readers were voracious media consumers of the team’s games, repeat ticket customers, and highly identified, both with the sport and with the team.
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Husakovska, Tetiana O., and Bohdan R. Voit. "The Communication System of Enterprises and Organizations: The Main Components and Features of Functioning." Business Inform 3, no. 554 (2024): 323–28. http://dx.doi.org/10.32983/2222-4459-2024-3-323-328.
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The aim of the article is to study the communication system of enterprises and organizations, to define its main components, interconnection and interaction, as well as its role in the process of ensuring an effective management process. In modern conditions, the effective functioning of enterprises and organizations is impossible without an established system of information and communications management. The performance of managerial functions is accompanied by information exchange both within the organization and externally. It is determined that the organization’s communication system contains subsystems of internal and external communications that provide information exchange within the organization and outside of it. Within these subsystems, social, technical, information and managerial subsystems, their constituent elements and characteristics are allocated. The internal communication system of the enterprise is designed to provide access to information in the process of making managerial decisions, while maintaining the optimal level of information protection. In addition, its further purpose is to create a favorable psychological climate in the team, increase the degree of staff involvement and loyalty, and overcome resistance to changes in the organization. The system of external communications is designed, first of all, to ensure the possibility of communication influence on external stakeholders, as well as effective circulation of information flows and information security of the enterprise. A conclusion is made regarding the need to take into account the influence of all factors and conditions of the internal and external environment, the formation of a complex of information transfer methods and tools, the optimization of communication channels, which will allow the most effective communication influence on target audiences.
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Schoeneborn, Dennis. "Organization as Communication." Management Communication Quarterly 25, no. 4 (May 19, 2011): 663–89. http://dx.doi.org/10.1177/0893318911405622.
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This article introduces Luhmann’s theory of social systems as a prominent example of communication as constitutive of organization (CCO) thinking and argues that Luhmann’s perspective contributes to current conceptual debates on how communication constitutes organization. The theory of social systems highlights that organizations are fundamentally grounded in paradox because they are built on communicative events that are contingent by nature. Consequently, organizations are driven by the continuous need to deparadoxify their inherent contingency. In that respect, Luhmann’s approach fruitfully combines a processual, communicative conceptualization of organization with the notion of boundary and self-referentiality. Notwithstanding the merits of Luhmann’s approach, its accessibility tends to be limited due to the hermetic terminology that it employs and the fact that it neglects the role of material agency in the communicative construction of organizations.
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Matkevičienė, Renata. "Socialinės atsakomybės komunikcija Lietuvos organizacijų interneto svetainėse." Informacijos mokslai 64 (January 1, 2013): 7–18. http://dx.doi.org/10.15388/im.2013.0.1603.
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Nuo šio šimtmečio pradžios socialinės atsakomybės tema yra viena jautriausių tiek komunikacijos, tiek verslo srityse: įmonių vadovai, politikai, ekonomistai, mokslininkai svarsto socialinės atsakomybės veiklos apibrėžtis, teikiamą naudą verslui ar visuomenei. Diskusijose galima pastebėti kelis socialinės atsakomybės veiklos svarstymo aspektus: mados (atsakomybė visuomet buvo viena iš verslo siekiamybių ir veiklos pagrindų, todėl jos išryškinimas gali būti siejamas su tam tikra mada), būtinybės (kuri gali kilti dėl kitų verslo organizacijų aktyvios socialinės atsakomybės veiklos arba dėl visuomenės diktuojamo atitinkamos veiklos poreikio), galimi ir kiti požiūriai. Socialinės atsakomybės svarstymuose dažnai iškyla klausimas apie socialinės atsakomybės naudą verslui, apie apskaičiuojamą galimą socialinės atsakomybės grąžą verslui, kuriamą teigiamą įvaizdį ar reputaciją. Verslo organizacijos, siekdamos komunikuoti vykdomą socialiai atsakingą veiklą, tam pasitelkia įvairius renginius, ataskaitas, o dažniausiai – interneto svetaines. Šiame straipsnyje aptarsime ne tik anksčiau įvardytus diskusinius socialinės atsakomybės veiklos aspektus, bet ir ištirsime bei nusakysime galimus verslo organizacijų socialinės atsakomybės komunikacijos aspektus, išryškindami esmines akcentuojamas socialinės atsakomybės sritis. Straipsniu siekiama ne tik paskatinti kritinę diskusiją apie socialinės atsakomybės naudą ir būtinybę verslo organizacijų veikloje ir komunikacijoje, bet ir pažiūrėti, kaip socialinės atsakomybės veikla atsispindi organizacijų interneto svetainėse, su kokiais verslo ar organizacijos veiklos aspektais siejamas socialiai atsakingų veiklų pristatymas. Straipsnio tikslas ir sprendžiama problema formuluojami remiantis 2012 m. lapkričio–gruodžio mėnesiais atlikto Lietuvos organizacijų, priklausančių Baltosios bangos iniciatyvai „Už skaidrų verslą“, interneto svetainių turinio, atskleidžiančio organizacijų pristatomą socialinę atsakomybę, tyrimo ir straipsnio autorės 2013 m. kovą–balandį atlikto tyrimo, kuris papildė ir praplėtė ankstesnį tyrimą, duomenimis.Reikšminiai žodžiai: socialinė atsakomybė, organizacijų komunikacijos procesas, organizacijų veiklos etika, interneto svetainės.Communication of corporate social responsibility in Lithuanian organizations’ websitesRenata Matkevičienė Summary Since the beginning of this century, social responsibility has been one of the most sensitive topics in both communication and business areas, and business leaders as well as politicians, economists, scientists consider the social responsibility activities of the benefits for business or the public. Business organizations communicate socially responsible activities by using a variety of communication events, reports, and mostly websites of business organizations. This article aims to discuss not only the aspects of social responsibility, but also to examine and describe the potential of social responsibility communication in business organizations, highlighting the key areas of social responsibility. The article is aimed not only to encourage a critical discussion about the benefits of social responsibility and the need for business organizations and communications, but also to see how the social responsibility of business is reflected in organizations’ websites and presented to stakeholders. Business organizations’ social responsibility is generally associated with the activities of the organization, which aims to act responsibly: in accordance with the law, creating comfortable working conditions for employees, ensuring profitability – in collaboration with colleagues and local community as well as providing services to clients. Socially responsible activities have been associated not only with responsible activities, but also with commitments harming the surrounding environment, taking into account that socially responsible activities are voluntary, i.e. based on an organization’s desire to be a responsible, honest, trustworthy member of society not because of business requirements, but also for the organization’s internal needs based on corporate culture. Social responsibility of a business organization not only strengthens it because it involves employees and other groups of stakeholders in the organization’s activities, but it also provides an added value to the organization as a competitive advantage. In the article, there were formulated several tasks for communicating organizations’ social responsibility: to provide information, to impact the value or behavioural change. For the communication of social responsibility, organizations use controlled and as well non-controlled communication, and these forms of communication should be integrated to reach the aim of communication. Organizations’ websites are a controlled communication means, but they could be important for providing explicit information about the organization’s socially responsible activities. For this reason, an investigation of communication in the websites of Lithuanian business organiations that have joined the initiative of transparent business was conducted. Organizations communicate their social responsibility by presenting codes of ethics, standards, and other formal commitments which show that the organization is a responsible member of society. There were found differences in the communication of social responsibility in Lithuanian (local) and in international organizations: international organizations provide not only statements on the social responsibility of an organization, but also codes of ethics, CSR reports, presentations and videos of the projects, etc. Organizations use one-sided communication for the presentation of social responsibility in their websites, and tools for two-sided communication were notes used in many of the websites for communicating social responsibility. On the basis of this finding, the presupposition that organizations use other forms and means for communicating social responsibility was made, because the social responsibility activities carried out by an organization not only show the organization’s responsibility, but also allow linking the organization with certain practices and values, create an added value by increasing the visibility of the organization as a responsible member of the local community, developing and enhancing the organization’s reputation and ensuring its competitive advantage.
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Gutteling, Jan M. "Current views on risk communication and their implications for crisis and reputation management." Pragmatics of Crisis 2, no. 3 (November 2, 2001): 236–46. http://dx.doi.org/10.1075/dd.2.3.04gut.
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Organizations prepare for crisis communication by designing, implementing, and evaluating procedures, scenarios, and emergency measures. In addition to crisis communication, risk communication is a concern for many organizations as well. Risk communication is viewed as an interactive, multi-actor democratic process. Traditionally, risk communication is seen as a linear, top-down, elitist, expert-to-public approach. In this paper, the relation between crisis communication and risk communication is described. In addition, a model is presented based on the notion that crisis communication should be proactive, and focusing on the management of the relation between the organization and its relevant stakeholders or the organization’s reputation. The new thinking on the risk communication process is essential for an organization’s crisis and reputation management.
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Gaidarski, Ivan, and Neda Chehlarova. "MANAGEMENT APPROACHES AND APPLICATION AREAS OF INFORMATION SECURITY IN ORGANIZATIONS." ENVIRONMENT. TECHNOLOGIES. RESOURCES. Proceedings of the International Scientific and Practical Conference 2 (June 22, 2024): 110–13. http://dx.doi.org/10.17770/etr2024vol2.8062.
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In organizations, two types of communication can be distinguished, predetermining approaches to Information Security (IS): communication based on equality - "Network communication" (Networks from/in organizations) and "Hierarchical organizational communication". A primary task of IS in an organization is to protect sensitive data in both types of communication. The IS approach must be tailored and cover all options – a holistic approach. Existing IS management approaches can be divided into two large groups: Information security approaches in Network Communications and data security approaches in Hierarchical Organizational Communication. Approaches to managing IS in network communications include Firewalls, Intrusion Detection Systems (IDS), Intrusion Prevention Systems (IPS), Anti-Virus, Anti Malware, Endpoint Protection, Perimeter Security and Cyber-threat intelligence systems. IS management approaches in Hierarchical Communication include Data Classification and Data Leakage Prevention (DLP) systems. In the article are examined the areas of application of the different approaches to information security in an organization - External network, Network Perimeter, Internal network, Computer equipment, Applications and Data.
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Ljajić, Samir, and Danica Pirsl. "The Role of Internal Communication and Workplace Language in Positioning of Organizations." Društvene i humanističke studije (Online), no. 1(14) (February 4, 2021): 441–52. http://dx.doi.org/10.51558/2490-3647.2021.6.1.441.
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Internal communications strategy influences and determines the way employees behave, observe, and maintain good vibes in their respective workplace. No company should allow the occurrence of inefficient communication between their workers and the management bodies, otherwise, it is doomed for failure. What happens inside organizations in terms of administering good communication channels, affects their business success equally so as to what happens outside them when public relations staff brings forth all the successful results to the society at large. Internal communication is very often neglected, which only shows the immaturity and lack of knowledge or incompetence of the leading figures in an organization about effective communication. This paper deals with the efficient execution of internal communication and its importance for the successful ranking and positioning of any business, whether it be small or big. First, it examines the main prerequisites for success such as trust and connecting with the employees and their establishment in big and small businesses as well, because small organizations find it easier to implement good internal communications than the big ones. Second, the paper explores higher education organizations and their ways to achieve excellent results through the positive impact of running good internal communication to the satisfaction of their employees, management bodies, and their wider community. The paper also argues that the essential preconditions of the organization’s good positioning are mutual trust, stemming from the efficient internal communication strategy implementation, and the creation of a good business climate. Labour market as a catalyst and a sieve distinguishes good from bad, recognizes good social interrelating competencies focusing on perceiving identities and favourable working contexts. Third, the paper deals with the working place language knowledge which facilitates human resources management, enables efficient implementation of the internal communication strategy, and provides for the efficient running of the organization. Conclusions are that the successful implementation of the all above said will consequently result in a good positioning and high ranking of the organization on the volatile labour market.
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Luthfie, Muhammad, Aida Vitayala S. Hubeis, Amiruddin Saleh, and Basita Ginting. "Climate Communication Society Organizations in the Development in the Village Plompong." Journal of Social Science Studies 4, no. 1 (August 15, 2016): 10. http://dx.doi.org/10.5296/jsss.v4i1.9894.
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Climate Communication in an organization is very important to foster togetherness and unity. Climate conducive communication between the leaders and members or between superiors and subordinates can achieve harmonization within the organization that will ultimately reap success in the implementation of its programs. The ideal climate organizational communication requires honesty in communication, openness of communication down, and a joint decision. Pace and Faules (2000) states that organizational communication climate is important for linking organizational context with concepts, feelings, and expectations of the organization’s members and to help explain the behavior of members. The study aims to analyze the communication climate organization built community organizations in rural development. The results showed climate communication community organizations research subject is very conducive and riel has been able to encourage active involvement in the development in the village Plompong, through the realization of its programs in the construction of infra structure.
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Keyton, Joann. "Communication in Organizations." Annual Review of Organizational Psychology and Organizational Behavior 4, no. 1 (March 21, 2017): 501–26. http://dx.doi.org/10.1146/annurev-orgpsych-032516-113341.
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Levine, Ross, Chen Lin, Qilin Peng, and Wensi Xie. "Communication within Banking Organizations and Small Business Lending." Review of Financial Studies 33, no. 12 (March 20, 2020): 5750–83. http://dx.doi.org/10.1093/rfs/hhaa036.
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Abstract We investigate how communication within banks affects small business lending. Using travel times between a bank’s headquarters and its branches to proxy for the costs of communicating soft information, we exploit shocks to these travel times—the introduction of new airline routes—to evaluate the impact of within-bank communication costs on small business loans. We find that reducing headquarters-branch travel time boosts small business lending in the branch’s county. Several extensions suggest that new airline routes facilitate in-person communications that boost small-firm lending.
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Fadillah, Dani, and Uspal Jandevi. "Communication Model of Indonesian Student Organizations in China through the Indonesian Movement Helps." Jurnal Ilmu Komunikasi 18, no. 2 (August 31, 2020): 142. http://dx.doi.org/10.31315/jik.v18i2.3465.
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The Indonesian Movement Helps organization located in China helps Indonesian students while studying in China, but some Indonesian students initially had difficulty communicating with the organization. Many Indonesian students are victims of irresponsible scholarship agents. This research aims to analyze the communication barriers of the Indonesian Movement Helps organization in helping Indonesian students in China. This research method is qualitatively descriptive with data collection techniques through observation and in-depth interviews. Data analysis techniques using SWOT analysis. The results found a communication model of Indonesian student organizations in China through the internalization of the climate and culture of the word of mouth communication in Indonesian Movement Helps. The substance of this research is the communication model of Indonesian student organizations in China through the internalization of climate and culture of the word of mouth communication that can be applied to student organizations in other countries.
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Altwaijri, Shuruq, and Mengzhong Zhang. "New Patterns of Internal Communication in Public Organization: A Case Study of Saudi Arabia." Public Administration Research 12, no. 2 (June 1, 2023): 1. http://dx.doi.org/10.5539/par.v12n2p1.
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Given the nature of public organizations environments compared to private organizations, integrating the use of social media platforms in internal communication follows a slow-based trend compared to private organizations. This paper examines the use of new patterns instead of traditional ways of communication for internal communication within public organizations from employees’ perspective. Using a quantitative research approach and adopting the systems theory, which offers a means of conceptualizing the functions within an organization, this research uses Saudi Arabia as a case study to survey selected sample of public employees in the country and to test the hypotheses of the relationship between the new pattern of communication (i.e. social media) and work efficiency, productivity and employee engagement, as well as whether public organization employees prefer to use modern / new pattern of communications in all aspects of internal communication. This paper establishes three main findings which are: there is a significant positive relationship between the use of modern/new pattern of communication and work efficiency and productivity, public organizations’ employees prefer to use modern/new pattern of communication in all aspects of internal communication and there is no significant positive relationship between employee engagement through social media and improved relationships in the organization. A list of recommendations based on the study’s findings were established to be considered by public administration leaders (specially in Saudi Arabia). Finally, limitations of this study along with future research suggestions were provided.
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Kristina. "The Organizational Communication Perspective Theory." Journal of Sosial Science 1, no. 3 (July 26, 2020): 61–74. http://dx.doi.org/10.46799/jsss.v1i3.37.
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Public sector organizations are undergoing a transformation in management style. Not only is the behavior of government agencies increasingly being carried out like business, where managers play a central role, but aspects of client service are also becoming more important. Communication is input or message from one person to another. Organizations need communication to streamline their work and carry out tasks in a perfect way. Communication is the art of sending messages and receiving the same in the form of feedback. The success of an organization is highly dependent on effective organizational communication patterns. This study aims to understand communication in achieving the objectives of government organizations. Furthermore, this study discusses effective communication in government organizations.
Keywords: Organization Communication, Internal and External.
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Kristina. "The Organizational Communication Perspective Theory." Journal of Social Science 1, no. 3 (July 26, 2020): 61–74. http://dx.doi.org/10.46799/jss.v1i3.37.
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Public sector organizations are undergoing a transformation in management style. Not only is the behavior of government agencies increasingly being carried out like business, where managers play a central role, but aspects of client service are also becoming more important. Communication is input or message from one person to another. Organizations need communication to streamline their work and carry out tasks in a perfect way. Communication is the art of sending messages and receiving the same in the form of feedback. The success of an organization is highly dependent on effective organizational communication patterns. This study aims to understand communication in achieving the objectives of government organizations. Furthermore, this study discusses effective communication in government organizations.
Keywords: Organization Communication, Internal and External.
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Gnawali, Prashant. "A Narrative Inquiry into Communication Professionals’ Competencies in Nepal’s Development Workplaces." Harvest 2, no. 1 (May 15, 2023): 47–56. http://dx.doi.org/10.3126/harvest.v2i1.54408.
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Communication professionals in development organizations are regarded as the voice of the organization they represent. As such, it’s important that these professionals be competent at what they do. Currently, the discourse on the competencies of Nepal-based development organizations is rich and vibrant as many research endeavors and reports cover their successes and achievements every year. However, there’s little to no literature for communication professionals who ‘voice’ the very same development organizations. This narrative inquiry sheds light on how communication professionals self-assess their competencies. The outcome of this study’s exploration led to a common narrative shared by the research participants. The narrative showed Nepal’s development organization’s communication professionals holding themselves to a very high competency standard and striving to meet and exceed those standards in each responsibility they fulfilled for their organizations. This strongly implies further research is vitally necessary on Nepali communication professionals.
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Saputra, Rizky. "Penerapan Situational Communication Crisis Theory bagi Organisasi Dakwah dalam Menghadapi Situasi Krisis." JURNAL SIMBOLIKA: Research and Learning in Communication Study 6, no. 2 (October 30, 2020): 190–201. http://dx.doi.org/10.31289/simbollika.v6i2.4172.
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This paper will discuss a theory in dealing with a crisis situation in the context of a da'wah organization in general, which of course will be different from the crisis context of a business company, both in terms of the type of issue or problem to the handling of the crisis situation. According to Coombs, there are five message strategies that are usually used in crisis communication, namely: (1) Non-existence strategies. This strategy is carried out by organizations that are not experiencing a crisis, but there are rumors that the organization is facing a crisis; (2) Distance strategies. Organizations that acknowledge a crisis are used and try to weaken the relationship between the organization and the crisis that has occurred; (3) Ingratiation strategies. This strategy is used by organizations in seeking public support; (4) Mortification strategies. The organization tries to apologize and accept the fact that there is a real crisis; (5) Suffering strategies. Organizations also show suffering as victims of those who are not happy with the organization and seek to gain public support and sympathy. The choice of crisis communication strategy must be considered by the da'wah organization that will carry out its crisis communication by still considering the situation, type of problem, and the scale or size of a crisis that occurs as well as the organization's ability to reach the choice of communication model.
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Salsabilla, Mutiara Ulva, and Daharnis Daharnis. "Student’s Communication Skills Based on Involvement in the Organizations." Jurnal Neo Konseling 4, no. 2 (September 28, 2022): 30. http://dx.doi.org/10.24036/00664kons2022.
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Communication is the process of exchanging messages, where these messages can be in the form of facts, ideas, feelings, data or information from one person to another. Communication failure can be a problem for human life, this failure is caused by various factors, both from the communicating subject and the object being communicated. Problems that occur can be caused by communicators and communicants who do not understand each other's flow of communication, so that the signal is not given and a good communication system is not formed. This study aims to: (1) describe the communication skills of students who are involved in organizations, (2) describe the communication skills of students who are not involved in organizations, and (3) examine the differences in the communication skills of students who are involved in organizations and not involved in organizations.This research uses quantitative methods with comparative descriptive research. The population used in this study were 586 students of class XI and XII of SMAN 13 Padang who were registered in the 2022/2023 academic year with a research sample of 76 students using the purposive sampling technique. Collecting data in this study using a questionnaire of students' communication skills with a Likert scale model. The data processing technique used descriptive statistical analysis and the Mann-Whitney test technique.The results showed that: (1) the communication skills of students involved in the organization were in the good category (2) the communication skills of students who were not involved in the organization were on average in the fairly good category, and (3) there were significant differences in students' communication skills. based on involvement in the organization; communication skills of students who are involved in the organization are better than the communication skills of students who are not involved in the organization.
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Kandpal, Arpita Sharma. "Social Media: A Communication Instrument." Journal of Social Welfare and Management 16, no. 1 (March 31, 2024): 35–41. http://dx.doi.org/10.21088/jswm.0975.0231.16124.5.
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Nowadays, organizations are going international to capitalize on the opportunities in terms of a bigger market, cheaper resources, and flexible policies. Various types of organizations are working at the international level. They are like international companies, multinational companies, global organizations, translational organizations, international schools, international universities, etc. For this, managers need to upskill themselves to promote their organization at the international level. But we often see, a lack of proper skillset causes organizational conflict, and thus, productivity is hampered. This article is suitable for entry-level managers as well as students of human resource management who will lead a company at the international level in the upcoming days.
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Constantin, Natasha, and Irwansyah Irwansyah. "Corporate communication, public relations, and mobility in communication crisis handling in the insurance industry." Gema Wiralodra 15, no. 1 (February 8, 2024): 247–62. http://dx.doi.org/10.31943/gw.v15i1.626.
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Currently, a communication crisis continues to be seen as a frightening menace that may disrupt the seamless operation of many activities in social life, business, and organizations. Instances of communication crises have perennially occurred within enterprises and organizations. This phenomenon is not limited to external communication with audiences outside the corporation or organization but may also manifest inside and within the organization itself. Effective communication is crucial in successfully navigating through the crisis. The coordination of crisis management within an organization or corporation is handled mainly by the Corporate Communication CC and Public Relations/PR departments. Corporate communication and public relations officers must be able to analyze the causes and repercussions of crises, formulate plans to resolve them, and enhance the organization's image. These skills are essential in coordinating with other departments. The study aims to assess and investigate crisis management processes from a Corporate Communication and Public Relations viewpoint. It focuses on the digital era, where efficient crisis-handling protocols are necessary due to the need for high mobility and the use of technology. This study is grounded on a qualitative methodology that utilizes phenomenological approaches. The decision to use phenomenology was based on the informants' experiences prioritizing objectives, namely the functionaries in the two departments, to better understand the challenges encountered. The final results demonstrate that the crisis management process begins when a possible crisis is identified, including methods for preventative measures and preparedness in the event of a crisis.
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S. Sipho, Makgopa. "Planning of marketing communication strategies by car dealerships." Problems and Perspectives in Management 14, no. 4 (December 23, 2016): 212–20. http://dx.doi.org/10.21511/ppm.14(4-1).2016.10.
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Effective marketing communication strategies and campaigns are of much importance in many organizations in informing, reminding and persuading current and potential customers to support the organization by buying organizations product offerings. Organizations in planning of marketing communication strategies and campaigns, organizations in theory need to conduct micro-environmental analysis determining organizations’ strengths and weakness. The purpose of this paper was to investigate the planning of marketing communication strategies and campaigns of car dealerships in practice with more emphasis on micro-environmental factors of consideration. In achieving the purpose of this paper, a qualitative research approach using semi-structured in-depth interviews with marketing personnel of different car dealerships in Gauteng Province, South Africa was followed. In this paper a qualitative content analysis was used to analyze primary data using Atlas ti version 7 computer software. The results revealed that there are key micro-environmental factors of consideration during the planning of marketing communication strategies and campaigns. Based on the results of this paper, the author provided recommendations to stakeholders in the motor vehicle industry, specifically, car dealerships and future research directions. Keywords: marketing communications, marketing communication objectives, marketing communication strategy, mediatypes, micro-environment. JEL Classification: M31
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Puspita, Citra, Kamaruddin Hasan, M. Anggi D Harahap, Ade Chalida Sabiha Bancin, Eremi Jikwa, and Aldi Syahputra. "Analysis Of Organizational Communication In Student Organizations Of Malikussaleh University In 2023." Proceedings of International Conference on Social Science, Political Science, and Humanities (ICoSPOLHUM) 4 (January 25, 2024): 00010. http://dx.doi.org/10.29103/icospolhum.v4i.381.
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Communication in the context of student organizations is a key element in ensuring the success and effectiveness of student activities at Malikussaleh University. Student organizations play an important role in shaping campus culture, facilitating member participation, and creating strong social networks. This research aims to understand the role and dynamics of communication in student organizations at Malikussaleh University. Specific objectives are to identify effective communication practices, identify challenges faced in student organization communication, and identify the implications of the research results for the improvement of communication practices. The research method used was a qualitative approach. Data were collected through semi-structured interviews with members of student organizations, analysis of internal organizational documents, and participatory observation in organizational meetings and activities. The data were analyzed using thematic analysis method. The results revealed that communication in student organizations plays an important role in shaping organizational culture, facilitating coordination of activities, and increasing member participation. However, communication challenges include complex coordination, the need for effective communication between diverse members, and a better understanding of the role of communication. In the context of student organizations at Malikussaleh University, communication plays a vital role in organizational success. This study highlights the importance of understanding the dynamics of communication in student organizations and offers insights that can help improve the effectiveness of communication and the quality of experience of organizational members. The implications of this study can help student organizations in similar universities and institutions to design more effective communication practices.
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Sattarova, Adelya Ilhamovna, Flera Gabdulbarovna Mukhametzyanova, Irina Igorevna Lushpaeva, and Marina Maratovna Imasheva. "Ethno-religious communication as a mechanism for shaping the social status of women in women’s voluntary organizations." Laplage em Revista 6, Extra-B (December 24, 2020): 1–6. http://dx.doi.org/10.24115/s2446-622020206extra-b583p.1-6.
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The paper considers the issues on the influence of ethno-confessional communications on the formation of the women’s social status in public women's organizations of the Republic of Tatarstan. For many, ethno-confessional identity has become defining. Women's organizations also emerged and co-opted more and more members every year. This social tendency eventually caused the need to study the phenomenon of "ethno-confessional communication" by the example of the culture of organization and the activities of women's public organizations. The issue requires a theoretical substantiation for the features of manifestation of ethno-confessional communication in the context of the socio-cultural phenomenon of women's public organizations in modern Russian society. The paper is intended for researchers of the problems concerning the culture of communications for researching ethno-confessional communications as a condition for the formation of a woman's social status by the example of modern public organizations of Muslim Tatar women in the Republic of Tatarstan.
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Garner, Johny T. "Communication in Religious Organizations." Southern Communication Journal 82, no. 3 (May 19, 2017): 115–16. http://dx.doi.org/10.1080/1041794x.2017.1317192.
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Niraula, Ganesh Prasad. "Communication in Business Organizations." Academic Voices: A Multidisciplinary Journal 2 (June 30, 2013): 23–27. http://dx.doi.org/10.3126/av.v2i1.8281.
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Now a day, communication has become central part of management. It has been used by different business houses like sole trading, partnership and joint stock companies in their different managerial and non-managerial activities. Its role is inevitable not only in the business organizations but also in our day to day life. Communication is the transformation of information from one person to another to fulfill common interest. It is the exchange of facts, opinions, ideas suggestions and other information. This paper deals with the relevance and role of communication in business organization. Academic Voices, Vol. 2, No. 1, 2012, Pages 23-27 DOI: http://dx.doi.org/10.3126/av.v2i1.8281
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Scott, Craig R., and Stephen A. Rains. "Anonymous Communication in Organizations." Management Communication Quarterly 19, no. 2 (November 2005): 157–97. http://dx.doi.org/10.1177/0893318905279191.
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Humble, Jane E. "Organizations and communication technology." Journal of Engineering and Technology Management 9, no. 1 (March 1992): 90–92. http://dx.doi.org/10.1016/0923-4748(92)90014-v.
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Afrianto, Bambang, Asrindah Nst, and Buyung Solihin Hasugian. "COMMUNICATION FLOW IN ORGANIZATIONS." Dharmawangsa: International Journal of the Social Sciences, Education and Humanitis 3, no. 2 (August 1, 2022): 23–28. http://dx.doi.org/10.46576/ijsseh.v3i2.2969.
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ABSTRACT Since the discourse on religious censorship was presented by minister lukman (2014-2019) judge saifuddin (2014-2019), the ministry of religions has continued to develop knowledge and strengthen religious censorship narratives through various platforms in the digital world. The study focuses on increased religious censorship by the ministry of the republic of Indonesia on youtube, the most popular social media platform for today's Internet users. Using a method of analysis of content with a descriptive analysis method, the study reaches several conclusions. First, in intensity, the use of the youtube channel in strengthening religious censorship issues still needs to be increased. Of the total of 318 videos uploaded to the youtube account by the ministry of religion, only 15 (4.71%) contain content on censorship and religious harmony. The annual frequency was still low, and even in 2019 there was no content on moderation and religious harmony. Second, the concept of religious censorship is still applied primarily to intellectuals who have not touched millennials. Its trend is still limited in eradicating negative issues related to the government's religious regulation program. Third, according to the warganet reaction data on censored and harmonized video content remains low. It has been found that netizens prefer the term of harmony to moderation. This suggests that the people of Indonesia in general prefer harmony, but there are still some interpretations or negative impressions of the term "moderation" carried by the ministry of religions.Keywords: Communication Flow, Organizations
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Cherepovskaya, Natalya A. "Communication as an effective management tool." Theoretical and Practical Aspects of Management, no. 9 (August 24, 2020): 123–38. http://dx.doi.org/10.46486/0234-4505-2020-9-123-138.
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The article discusses the problems and importance of communication in organizations. Communications are the Foundation for managing the entire company, and the result depends on them, which will affect the success of the company. Communications play an informational role at start-up companies. The effectiveness of communication in an organization depends on its future fate as an economic entity, the fate of employees who work in it. Communication is a complex process that consists of interdependent steps. They form a mutual understanding between employees and managers. Communication in an organization is an exchange of information, through which the Manager receives the necessary information to make effective decisions and communicates these decisions to employees. The quality of communication depends entirely on the role and function of the Manager, who, when setting goals and tasks, plans to achieve successful implementation. The purpose of the study is to prove the prospects of the influence of communications as an effective tool for managing organizations and personnel. The objectives of the study are to identify factors that affect employees' ability to communicate. Determining their significance and the degree of perception of communication as an important condition for an effective organization that creates material values and distributes added value, including for staff. Their influence on non-communicative staff, creating conditions for active communication. Results. Using the methodology of institutional analysis, the need to improve the tools for effective management of the organization and personnel was identified. As a result of the research, the proposed recommendations can affect the effectiveness of economic indicators, a greater number of involvement of non-communicative personnel in the organization.
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Abugre, James Baba. "APPRAISING THE IMPACT OF ORGANIZATIONAL COMMUNICATION ON WORKER SATISFACTION IN ORGANIZATIONAL WORKPLACE." Problems of Management in the 21st Century 1, no. 1 (May 10, 2011): 7–15. http://dx.doi.org/10.33225/pmc/11.01.07.
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Today, more and more businesses depend on communications for their success since a well-organized communication system is shown to be an important factor in stimulating worker satisfaction in organizations. The purpose of this paper is to assess organizational communication and its impact on worker satisfaction in organizational workplace. The paper examines three Ghanaian organizations in the formal sector using a quantitative survey of ninety respondents to gain information for the study. The chi-square test was used with cross-tabulation of the independent and dependent variables to test and answer the hypothesis and research questions formulated for the study. Findings show that there is a significant relationship between efficient organizational communication and employee satisfaction. Findings also show that organizational communication has a positive impact on employee performance. Analysis of the findings further reveals that workers prefer good leadership communication behavior because it has positive effects on workers in organizations. The study proposes that organizations in the formal sector will achieve their objectives if they pay proper attention to the communication processes through efficient organizational communication in the workplace. Key words: employee performance, organizational communication, organization, worker satisfaction.
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Lawrence, Tom. "Global Leadership Communication: A Strategic Proposal." Creighton Journal of Interdisciplinary Leadership 1, no. 1 (May 15, 2015): 51. http://dx.doi.org/10.17062/cjil.v1i1.8.
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<p>Organizations face a myriad of challenges as the world interconnects through the process of globalization. In order to sustain viability and produce competitive advantage, organizations must develop a global communication strategy. Communication skills need to be developed at all levels of the organization, from a coherent mission statement to individual employee development. Organizations need global leaders, capable of moving in and through divergent cultural environments. Identifying and equipping these future leaders is an antecedent to success in the global marketplace. This paper offers an instructive model to guide organizations as they face increasingly complex, cross-cultural environments.</p>
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Carrillo, Maria Victoria. "Strategic Communication in the communications environment of today’s organizations." Comunicação e Sociedade 26 (December 28, 2014): 81–89. http://dx.doi.org/10.17231/comsoc.26(2014).2026.
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This article seeks to clarify the concept of strategic communication as part of the new communications challenges facing today’s firms (Carrillo et al., 2013). Strategic communication has become an academic and professional working field of major importance. Delineating the issues underlying this area of theoretical and professional work is a challenge for scholars of the communication sciences. A correct definition of the concept should respond to the need to include communication as part of senior management’s essential competences, and should comply with a number of pre-defined, long-term objectives designed to address the interests of each of the company or organization’s stakeholders.
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Massey, J. E. "Managing Organizational Legitimacy: Communication Strategies for Organizations in Crisis." Journal of Business Communication 38, no. 2 (April 1, 2001): 153–82. http://dx.doi.org/10.1177/002194360103800202.
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Everett, James L. "Communication and Sociocultural Evolution in Organizations and Organizational Populations." Communication Theory 4, no. 2 (May 1994): 93–110. http://dx.doi.org/10.1111/j.1468-2885.1994.tb00085.x.
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Zoller, Heather M. "What Are Health Organizations? Public Health and Organizational Communication." Management Communication Quarterly 24, no. 3 (May 11, 2010): 482–90. http://dx.doi.org/10.1177/0893318910370273.
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Sterling, Lisa. "You’re talking but is anyone listening? Connecting and communicating with employees in a hyper-connected world." Strategic HR Review 16, no. 5 (October 9, 2017): 211–15. http://dx.doi.org/10.1108/shr-06-2017-0034.
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Purpose The purpose of this case study is to outline the internal communication strategies, tools, techniques and messages that can help organizations to foster transparent, deliberate communication with employees. Design/methodology/approach The author synthesizes three years of learnings and internal research, including regular focus groups and surveys with employees at all levels, to identify the specific steps organizations can take to achieve open and regular communication – and engage employees across the organization. Findings The case study explains key areas to connect and communicate with employees. Practical implications The author believes that the lessons and tactics described in this case study can be applied in all organizations. Originality/value The case study provides a unique set of lessons and best practices the author has uncovered firsthand which organizations can use to shape their own internal communications strategies and boost employee engagement.
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Bohashko, Oleksandr, and Iryna Bohashko. "THE CULTURE OF BUSINESS COMMUNICATION IS A DECISIVE FACTOR OF LEADERSHIP IN THE MANAGEMENT OF ORGANIZATIONS." Economies' Horizons, no. 4(26) (December 1, 2023): 48–56. http://dx.doi.org/10.31499/2616-5236.4(26).2023.291789.
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The purpose of the research is to reveal culturally specific and psychological features of business communication, to provide practical recommendations for effective business communication in order to develop leadership skills in the management of organizations.
The research uses general scientific research methods. The main theoretical methods were the following: analysis, synthesis, comparison, generalization, with the help of which theoretical and practical data on the research problem were summarized, and the state of its development was determined.
The article analyses the importance of the culture of business communication in the professional activity of managers. The essence of the concept of «communication» was studied, which made it possible to outline the peculiarities of the development of business communication in the context of the formation of leadership in the management of organizations. Indicators characterizing the speech of a business person are proposed. The methods that allow activating the process of forming a culture of business communication as one of the factors of leadership in the professional activity of managers of organizations are indicated. The culture-specific and psychological features of the manager's business communication are revealed, and practical recommendations for effective business communication within the organization and beyond are provided.
In the study, communication is revealed as the most effective means of social communication, which contributes to the achievement of adequate mutual understanding, the involvement of partners in each other's values. Communicative competence is defined as a largely conscious experience of communication between people, which is formed and actualized in the conditions of direct human interaction.
It is substantiated that the culture of business communication also contributes to the development of internal leadership in the organization. This is when each employee feels their own responsibility for their actions and impact on the organization's results. It helps attract and retain talent, improves teamwork and fosters innovation. In addition, a culture of business communication helps leaders communicate effectively with external stakeholders such as customers, partners, and public organizations. This is important for maintaining and developing mutually beneficial relationships with these groups and ensuring the success of the organization. The culture of business communication is a decisive factor of leadership in the management of organizations.
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Mohamad Taib, Husna, and Norhayati Rafida Abdul Rahim. "WAZUP! COMMUNICATION TOOLS IN ORGANIZATIONAL DECISION-MAKING." Perspektif Komunikasi: Jurnal Ilmu Komunikasi Politik dan Komunikasi Bisnis 7, no. 1 (July 1, 2023): 103. http://dx.doi.org/10.24853/pk.7.1.103-114.
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The WhatsApp application has become the latest trend as a communication tool used in organizations to interact with each other. Most of its use is to convey official or personal information and get immediate feedback. Employees can send information and attach text, images, videos, and audio files. Additionally, users can form specific groups through the WhatsApp application. However, it is unclear to what extent WhatsApp is used as a communication tool that supports decision-making in organizations. This study aims to identify the extent to which WhatsApp is used in the organization and employees' perspectives as an internal organizational communication tool supporting employee decision-making. A quantitative survey method was used to distribute this study through email to executives and non-executives from the selected organization, namely the Malaysian Communications and Multimedia Commission (SKMM), a regulatory body organization under the Ministry of Communications and Digital. Based on the findings of the study, WhatsApp is widely used by SKMM staff to share information, manage daily work routines, and make quick and effective decisions. This WhatsApp is considered an alternative that can be used as a communication tool that supports quick decision-making by the staff in the organization. Most of them agree and gain satisfaction from its use, especially when an immediate decision is needed. The study also shows that all MCMC employees need WhatsApp communication during working hours.
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Stevens, Ronald, Trysha Galloway, Jamie Gorman, Ann Willemsen-Dunlap, and Don Halpin. "Toward Objective Measures of Team Dynamics During Healthcare Simulation Training." Proceedings of the International Symposium on Human Factors and Ergonomics in Health Care 5, no. 1 (June 2016): 50–54. http://dx.doi.org/10.1177/2327857916051010.
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Three-person teams of fourth-year medical students or experienced operating room practitioners performed simulations around the construct of ventilation. Team member communications together with EEG-derived brainwaves were collected and classified each second and the changing neurodynamic as well as communication organizations of the team were modeled. The fluctuating neurodynamic organizations were obtained from symbolic representations of the EEG power levels of team members while changes in communication were determined by Latent Semantic analysis – derived measures of communication content. The neurodynamic organizations of the teams at the 10 Hz (alpha) and 39 Hz (gamma) EEG frequencies fluctuated with task demands. The frequency, magnitudes, and durations of these fluctuations differed between novice and expert teams, and these changes in the team’s neurodynamic organizations were paralleled by dynamic changes in communication and improvements in TeamSTEPPS® ratings. Neurodynamic and communication measures of team organization may therefore be valuable tools for understanding and assessing the short term dynamics of teams during simulation training, complementing and extending observational evaluations of teams.
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Babatunde, Osabiya. "Importance of Effective Communication in Public Organisations." Issues in Social Science 3, no. 2 (November 20, 2013): 78. http://dx.doi.org/10.5296/iss.v3i2.8596.
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<p>Communication has crucial impacts within or among workgroups in both private and public organizations. Communication can be a channel to flow information, resources, and even policies. Given the importance of organization communication and its managerial impacts, further research is needed to explore this topic as it relates to both private and public administration field. To this end, this study assesses the impacts of organizational communication on the perception of red tape by comparing internal communication with external, especially client-oriented, communication in both public and non-profit organizations. <br />Utilizing current literature, this paper will examine effective organizational communication within a private and public organization. Many organizations today often look at communication and leadership as one-dimensional; the inability of leaders in small organizations to adapt to a leadership style that effectively communicates with the employee hinders organizational performance. This study examines the communication exchange within a private and public organization and its effects on the organizational culture and employee performance.<br />This study summarizes the increasing importance of organizational communication, the basic theoretical perspectives that guide the study of communication and the key distinctions that guide the study of organizational communication, the key functions of communication in organizations. Because organizational communication has become such a big topic, this study is limited to addressing internal and external organizational communication.</p>
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Impink, Stephen Michael, Andrea Prat, and Raffaella Sadun. "Measuring Collaboration in Modern Organizations." AEA Papers and Proceedings 110 (May 1, 2020): 181–86. http://dx.doi.org/10.1257/pandp.20201068.
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Internal communication has been a central theme in organizational economics, as employee collaboration provides insight into the structure of firms. Use of electronic communications data can be transformational for organizational economics, as these data provide a standardized way to measure organizational communication patterns and to determine the connection between these patterns and firm performance. We discuss the value of data that capture patterns of employee interactions, the benefits and risks associated with the use of electronic communication data (email and meetings) as empirical proxies for these collaboration patterns, and the research possibilities for studies across larger sets of firms.
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Priscilla, Yokhebed, and Riris Loisa. "RELIGIOUS ORGANIZATION’S ONLINE COMMUNICATION DURING PANDEMIC (A CASE STUDY ON KRAMAT PULO SEVENTH-DAY ADVENTIST CHURCH IN THE TIME OF COVID-19 OUTBREAK)." International Journal of Application on Social Science and Humanities 1, no. 1 (August 18, 2023): 707–17. http://dx.doi.org/10.24912/ijassh.v1i1.25936.
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Religious organizations are now forced to change their form of communication into online communication because of government policies that urge religious organizations to postpone carrying out religious activities in places of worship in order to reduce the level of transmission of the Covid-19 outbreak. Organizational communication is the process of delivering information and building understanding from individual to individual, or individual to group within an organization. This study raises the issue of online communication as a new form of communication in religious organizations with a focus on knowing the type of online communication used, the flow of online communication of religious organizations, and barriers in online communication. With a qualitative approach used on this research, researchers also used a case study method. Collecting data using in-depth interview and observation techniques. The subject of this research is the administrator of the Kramat Pulo GMAHK organization. The results of the study show that online communication of religious organizations uses asynchronous communication social media such as Facebook, Youtube, and Whatsapp Group as a means of disseminating information, coordinating, and alternative means of religious deepening activities. Meanwhile, synchronous communication media such as Zoom is intended as a substitute for religious activities or worship services, and organizational meetings. The flow of organizational communication online in the process of disseminating information is vertical linear from the leader of the organization to the bottom. Technical barriers, such as internet network problems, are a major problem in online communication of religious organizations.
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Olivia Marbun, Theresa, Piterson Antarani, and Monica Amallia Putri. "Effective Communication Results in Effective Leadership." Daengku: Journal of Humanities and Social Sciences Innovation 3, no. 4 (May 28, 2023): 571–78. http://dx.doi.org/10.35877/454ri.daengku1760.
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A leader in their leadership must have the ability to build relationships among people. It is the core of fostering motivation, innovation, creativity, inspiration, dynamism, mutual respect, support, and responsibility that can be cultivated through communication. Effective communication is important to the organization’s efforts to achieve its goals. Organizations often need help in achieving goals due to ineffective communication factors. In this case, effective communication skills are required. This study aims to obtain information regarding the effective communication to produce effective leadership. A literature review is conducted to explore much information about effective leadership and communication. Data collection methods were through collecting data from articles related to effective leadership and communication. Inclusion criteria were from original articles, literature reviews, and review papers on effective communication resulting in effective leadership. Effective communication can result in effective leadershi. Effective leader development and leadership behaviour are the major concerns in all types of organizations. Effective communication is an important part of the organization to achieve goals. Various obstacles faced within an organization require communication efforts in the organization as a reciprocal relationship. Communication plays a role in delivering messages to other parties and serves as a socio-psychological adhesive, especially in an organization that seeks synergistic cooperation. In this case, the character of effective communication is required. Effective communication requires two-way communication and reflects an equal partnership between different sources. Community empowerment is intended so that all parties are interconnected and not divided by each other. Communication can strengthen the resolution of issues related to cultural differences so as not to damage relationships despite differences. With effective communication, partnership relationships can be established in an effort to achieve common goals.
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Kim, Soojin. "Strategic predisposition in communication management." Journal of Communication Management 20, no. 3 (August 1, 2016): 232–54. http://dx.doi.org/10.1108/jcom-06-2015-0050.
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Purpose – The purpose of this paper is to identify factors influencing an organization’s predisposition to bridging strategy, and tests relationships between those factors and bridging strategy. Design/methodology/approach – Online survey was conducted in South Korea. Hierarchical regression was used. Findings – Identified factors are environmental complexity, top management attitude toward stakeholders, analysis orientation, and authoritarian culture. Research limitations/implications – By adopting the concept and measures of bridging as an organization’s public-engagement strategy, this study was able to capture an organization’s strategic approach for problem-solving in communication management. Practical implications – Strong analysis orientation allows organizations to look into problems in their complex environments affecting their performance and their key stakeholders before deciding on strategies; resultantly, they are more likely to reduce problems and to improve their performance. In contrast, authoritarian culture discourages an organization’s adoption of bridging strategy. Originality/value – This study is the first empirical study investigating the dynamics of factors influencing organizations’ strategic predisposition in communication management.
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Evdokimov, Piotr, and Umberto Garfagnini. "Communication and behavior in organizations: An experiment." Quantitative Economics 10, no. 2 (2019): 775–801. http://dx.doi.org/10.3982/qe809.
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We design a laboratory experiment to study behavior in a multidivisional organization. The organization faces a trade‐off between coordinating its decisions across the divisions and meeting division‐specific needs that are known only to the division managers, who can communicate their private information through cheap talk. While the results show close to optimal communication, we also find systematic deviations from optimal behavior in how the communicated information is used. Specifically, subjects' decisions show worse than predicted adaptation to the needs of the divisions in decentralized organizations and worse than predicted coordination in centralized organizations. We show that the observed deviations disappear when uncertainty about the divisions' local needs is removed and discuss the possible underlying mechanisms.
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Nicolae (Halep), Carmen-Georgiana, Mihaela Rus, and Tănase Tasențe. "Institutional communication models and strategies adapted to New Media." Ars Aequi 12 (April 13, 2023): 190–208. http://dx.doi.org/10.47577/10.1234/arsaequi.12.1.223.
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New media has revolutionized the way that organizations communicate with their stakeholders. The traditional models of communication, such as mass communication, word of mouth, and direct mail, are no longer enough to reach today's audiences. In order to be successful in this new media environment, organizations must adapt their communication models and strategies to take advantage of the opportunities that new media provides. This paper will explore the various models and strategies that organizations can use to effectively communicate in the new media environment. The first step in adapting communication models to new media is to understand the various ways that people consume and interact with digital content. There are three main models for communicating with an audience online: broadcast, engagement, and relationships. Broadcast communication is a one-way communication model that is used to reach a large audience with a single message. This model is typically used when an organization has limited resources or time and needs to quickly disseminate information to a large group of people. Engagement communication is a two-way communication model that encourages people to interact with content by providing feedback, comments, and opinions. This model is best used when an organization wants to build relationships with its audience and create a dialogue. Finally, relationship communication is an ongoing communication model that focuses on building long-term relationships with stakeholders by providing timely, relevant, and personalized content. This model is best used when an organization wants to establish loyalty and trust with its target audience.
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Vidak, Ivana, Dejan Tubić, and Martina Kovačević. "Social networks in non-profit organizations." Mednarodno inovativno poslovanje = Journal of Innovative Business and Management 14, no. 2 (April 11, 2023): 1–12. http://dx.doi.org/10.32015/jibm.2022.14.2.2.
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The purpose of this paper is to define the communication, communication process, the concept of social networks and non-profit organizations, with special emphasis on how non-profit organizations use social networks for their work. Social networks are a form of everyday private or business communication. There are different types of social networks, and some of the most popular are: Facebook, WhatsApp, Messenger, Instagram, YouTube, TikTok. The goal of public relations is to provide the organization with an environment in which it will function best and where it will have the opportunity to build its reputation. In the second part of the paper, research methodology is to give through a comparative analysis of the use of social networks as a communication tool in the interpersonal communication of non-profit organizations with users. A descriptive analysis was conducted between ten non-profit organizations in the Republic of Croatia. Conducted analysis has shown that non-profit organizations use social networks in their daily work, for communication, but also for transparency of their work. In further research it would be advisable to detect who are stakeholders in such communication process and what is their opinion or suggestions for non-profit organization.