Journal articles on the topic 'Communication in organizations – Social aspects'
To see the other types of publications on this topic, follow the link: Communication in organizations – Social aspects.
Create a spot-on reference in APA, MLA, Chicago, Harvard, and other styles
Consult the top 50 journal articles for your research on the topic 'Communication in organizations – Social aspects.'
Next to every source in the list of references, there is an 'Add to bibliography' button. Press on it, and we will generate automatically the bibliographic reference to the chosen work in the citation style you need: APA, MLA, Harvard, Chicago, Vancouver, etc.
You can also download the full text of the academic publication as pdf and read online its abstract whenever available in the metadata.
Browse journal articles on a wide variety of disciplines and organise your bibliography correctly.
1
Hayes, Michelle, Kevin Filo, Caroline Riot, and Andrea N. Geurin. "Using Communication Boundaries to Minimize Athlete Social Media Distractions During Events." Event Management 25, no. 6 (December 3, 2021): 683–704. http://dx.doi.org/10.3727/152599521x16106577965215.
Full textAbstract:
Sport organizations regulate athletes' use of social media for many reasons including the protection of the organization's reputation. Several strategies have been introduced to minimize issues related to the negative consequences athlete social media use may present, yet whether these strategies also work to address social media distractions experienced by athletes during major sport events is not well known. Utilizing communication privacy management (CPM) theory, the purpose of the current research was to examine the aspects of social media that sport administrators perceive to be distracting to athletes and what support and management mechanisms are utilized to address such concerns during major sport events. Semistructured interviews ( N = 7) with Australian national sport organization (NSO) administrators were conducted. Sport administrators reported several aspects of social media that are perceived to distract athletes including personal and performance criticism and a fixation with social media profiles. Social media could also be used to manage athlete temperament. As a result, organizations highlighted both proactive and reactive communication boundaries and mechanisms that could be used to address concerns including content restrictions, best practice case studies, engaging in conversations, and monitoring. Opportunities for sport practitioners are described including conducting consultation sessions with athletes to better understand their needs regarding their social media use.
2
Galiano-Coronil and MierTerán-Franco. "The Use of Social Digital Networks by NGDO from a Social Marketing Perspective." Social Sciences 8, no. 6 (June 18, 2019): 192. http://dx.doi.org/10.3390/socsci8060192.
Full textAbstract:
The social marketing paradigm has been changing due to the use of digital social networks. This causes Non-Governmental Development Organizations’ efforts to focus on achieving a greater reaction from the public in these communication channels. We propose that the way forward is to analyze aspects of messages that give rise to a greater response from the audience. In this regard, we have analyzed 3608 Facebook and Twitter publications with the combination of content analysis and correlation analysis. We have considered three aspects: purpose, theme, and quality of the message. We have also listed a breakdown of quality and purpose parameters in order to become more fully acquainted with these aspects. The objectives of this research are firstly to carry out the communication profiles of the NGDOs studied from the points of view of the organizations and the public. Secondly, to analyze the reaction from the public (interactions) measured by the sum of likes plus the number of shares for each post, on Facebook and Twitter, according the parameters considered. The results showed that the most published messages from the organizations do not usually coincide with those that have the most impact on the public. Another proven aspect is that Twitter posts about behavior have more effectiveness than informative messages. Likewise, quality aspects, such as hashtags, mentions, or links, are not succeeding in generating public reaction.
3
Matkevičienė, Renata. "Socialinės atsakomybės komunikcija Lietuvos organizacijų interneto svetainėse." Informacijos mokslai 64 (January 1, 2013): 7–18. http://dx.doi.org/10.15388/im.2013.0.1603.
Full textAbstract:
Nuo šio šimtmečio pradžios socialinės atsakomybės tema yra viena jautriausių tiek komunikacijos, tiek verslo srityse: įmonių vadovai, politikai, ekonomistai, mokslininkai svarsto socialinės atsakomybės veiklos apibrėžtis, teikiamą naudą verslui ar visuomenei. Diskusijose galima pastebėti kelis socialinės atsakomybės veiklos svarstymo aspektus: mados (atsakomybė visuomet buvo viena iš verslo siekiamybių ir veiklos pagrindų, todėl jos išryškinimas gali būti siejamas su tam tikra mada), būtinybės (kuri gali kilti dėl kitų verslo organizacijų aktyvios socialinės atsakomybės veiklos arba dėl visuomenės diktuojamo atitinkamos veiklos poreikio), galimi ir kiti požiūriai. Socialinės atsakomybės svarstymuose dažnai iškyla klausimas apie socialinės atsakomybės naudą verslui, apie apskaičiuojamą galimą socialinės atsakomybės grąžą verslui, kuriamą teigiamą įvaizdį ar reputaciją. Verslo organizacijos, siekdamos komunikuoti vykdomą socialiai atsakingą veiklą, tam pasitelkia įvairius renginius, ataskaitas, o dažniausiai – interneto svetaines. Šiame straipsnyje aptarsime ne tik anksčiau įvardytus diskusinius socialinės atsakomybės veiklos aspektus, bet ir ištirsime bei nusakysime galimus verslo organizacijų socialinės atsakomybės komunikacijos aspektus, išryškindami esmines akcentuojamas socialinės atsakomybės sritis. Straipsniu siekiama ne tik paskatinti kritinę diskusiją apie socialinės atsakomybės naudą ir būtinybę verslo organizacijų veikloje ir komunikacijoje, bet ir pažiūrėti, kaip socialinės atsakomybės veikla atsispindi organizacijų interneto svetainėse, su kokiais verslo ar organizacijos veiklos aspektais siejamas socialiai atsakingų veiklų pristatymas. Straipsnio tikslas ir sprendžiama problema formuluojami remiantis 2012 m. lapkričio–gruodžio mėnesiais atlikto Lietuvos organizacijų, priklausančių Baltosios bangos iniciatyvai „Už skaidrų verslą“, interneto svetainių turinio, atskleidžiančio organizacijų pristatomą socialinę atsakomybę, tyrimo ir straipsnio autorės 2013 m. kovą–balandį atlikto tyrimo, kuris papildė ir praplėtė ankstesnį tyrimą, duomenimis.Reikšminiai žodžiai: socialinė atsakomybė, organizacijų komunikacijos procesas, organizacijų veiklos etika, interneto svetainės.Communication of corporate social responsibility in Lithuanian organizations’ websitesRenata Matkevičienė Summary Since the beginning of this century, social responsibility has been one of the most sensitive topics in both communication and business areas, and business leaders as well as politicians, economists, scientists consider the social responsibility activities of the benefits for business or the public. Business organizations communicate socially responsible activities by using a variety of communication events, reports, and mostly websites of business organizations. This article aims to discuss not only the aspects of social responsibility, but also to examine and describe the potential of social responsibility communication in business organizations, highlighting the key areas of social responsibility. The article is aimed not only to encourage a critical discussion about the benefits of social responsibility and the need for business organizations and communications, but also to see how the social responsibility of business is reflected in organizations’ websites and presented to stakeholders. Business organizations’ social responsibility is generally associated with the activities of the organization, which aims to act responsibly: in accordance with the law, creating comfortable working conditions for employees, ensuring profitability – in collaboration with colleagues and local community as well as providing services to clients. Socially responsible activities have been associated not only with responsible activities, but also with commitments harming the surrounding environment, taking into account that socially responsible activities are voluntary, i.e. based on an organization’s desire to be a responsible, honest, trustworthy member of society not because of business requirements, but also for the organization’s internal needs based on corporate culture. Social responsibility of a business organization not only strengthens it because it involves employees and other groups of stakeholders in the organization’s activities, but it also provides an added value to the organization as a competitive advantage. In the article, there were formulated several tasks for communicating organizations’ social responsibility: to provide information, to impact the value or behavioural change. For the communication of social responsibility, organizations use controlled and as well non-controlled communication, and these forms of communication should be integrated to reach the aim of communication. Organizations’ websites are a controlled communication means, but they could be important for providing explicit information about the organization’s socially responsible activities. For this reason, an investigation of communication in the websites of Lithuanian business organiations that have joined the initiative of transparent business was conducted. Organizations communicate their social responsibility by presenting codes of ethics, standards, and other formal commitments which show that the organization is a responsible member of society. There were found differences in the communication of social responsibility in Lithuanian (local) and in international organizations: international organizations provide not only statements on the social responsibility of an organization, but also codes of ethics, CSR reports, presentations and videos of the projects, etc. Organizations use one-sided communication for the presentation of social responsibility in their websites, and tools for two-sided communication were notes used in many of the websites for communicating social responsibility. On the basis of this finding, the presupposition that organizations use other forms and means for communicating social responsibility was made, because the social responsibility activities carried out by an organization not only show the organization’s responsibility, but also allow linking the organization with certain practices and values, create an added value by increasing the visibility of the organization as a responsible member of the local community, developing and enhancing the organization’s reputation and ensuring its competitive advantage.
4
Brdesee, Hani, and Wafaa Alsaggaf. "An Evaluation Study in Social Media Research: Key Aspects to Enhancing the Promotion of Efficient Organizations on Twitter." Informatics 8, no. 4 (November 17, 2021): 78. http://dx.doi.org/10.3390/informatics8040078.
Full textAbstract:
As social media has shifted from traditional to modern technical patterns, organizations have sought to take advantage of the presence of beneficiaries on social networks. They may serve customers, display ads, and respond to queries on social media accounts such as Twitter. The implementation of these services required a scientific study considering: (1) how to attract beneficiaries, (2) attraction times, and (3) measurement of the impact of that attraction. This study aimed to address these three points through an analysis of data from an educational organization’s Twitter account. We found that the interaction rates with tweets increased in the evening, and we identified the best times for the organization to reach more followers. We examined five months of data (an entire semester), analyzing thousands of tweets and their associated impressions, types of responses, integration ratio, and account usage. We also discovered that the quality of tweets had an impact on attracting new followers, particularly when tweeting media such as photos, videos, and other types of content. Finally, this research serves as a resource for educational organizations on new ways to publish accounts and foster organizational growth through electronic media.
5
Capogna, Stefania, and Alessandro Figus. "Political communication and social aspects interaction in complex society." Geopolitical, Social Security and Freedom Journal 1, no. 2 (December 1, 2018): 13–26. http://dx.doi.org/10.2478/gssfj-2018-0010.
Full textAbstract:
Abstract Thanks to the tumultuous development of digital technologies, nowadays we live in a world without boundaries, characterized by liquid communities that meet and collide, sometimes denying mutual recognition. We move in a communicative bulimia where information runs like in a circus where the sense and the value of ‘communicating’ are often lost, fuelling forms of misunderstanding, violence and exclusion that contribute to fuel discomfort and isolation. In the information and knowledge society, communication is increasingly discriminating for emancipation and empowerment of people, organizations, and communities. For this reason, in this essay, we intend to deepen both the evolution of the community’s space through digital technologies and the value and role of the concept of empowerment applied to community development. The essence of the essay is to reflect on its social implications in terms of welfare communities and valorization of the heritage of relational goods that are constitutive of every social and community space.
6
Гринев, G. Grinev, Дремова, and Yu Dremova. "The Individuation – the Communication and Information Aspects." Modern Communication Studies 3, no. 2 (April 10, 2014): 8–16. http://dx.doi.org/10.12737/3445.
Full textAbstract:
The data of internal and external communications in the system of maturing
personality professionalization were considered. The periods of early
development, of maturing, socialization and professionalization were considered.
It is proposed to extend the ontology of knowledge about internal
and external communications of the person to including in it: the genetic
capital , the personal and the collective unconsciousness, the reflection, the
choice, the network forms of social interactions. This publication is focused
on the systems of the convergence of knowledge about personality development
in education and human resource development system of modern
organizations.
7
Siljanovska, Liljana. "The Influence of Social Media on Organizational Communication: Case Study in Republic of Macedonia." European Journal of Interdisciplinary Studies 1, no. 3 (December 30, 2015): 83. http://dx.doi.org/10.26417/ejis.v1i3.p83-92.
Full textAbstract:
Development of the communications technologies introduced the need of new ways of organization of corporate communication processes. Social media play an important role in performing of public and community activities and are more and more used as important communication tool of the employees in sharing of ideas, exchange of mutual experiences, and in all aspects of performing of vertical and horizontal communication. By research conducted with quality methods- observing of different companies and interviews of employees, managers and competent officials for development of organizational communication in the Republic of Macedonia data will be collected for how many employees of organizations in Macedonia use the social networks services and what habits they have during such communication. By that, the research will try with case study to answer the question on the influence of social media to organizational communication. Internet social communication is the addition and an extension of the traditional social behavior. As much the individuals were connected and communicate tête-à-tête, they more use the other media for internal communication. In fact, online communication even upgrades the traditional social behavior, without it to be increased or decreased. -
8
Siljanovska, Liljana. "The Influence of Social Media on Organizational Communication: Case Study in Republic of Macedonia." European Journal of Interdisciplinary Studies 3, no. 1 (December 30, 2015): 83. http://dx.doi.org/10.26417/ejis.v3i1.p83-92.
Full textAbstract:
Development of the communications technologies introduced the need of new ways of organization of corporate communication processes. Social media play an important role in performing of public and community activities and are more and more used as important communication tool of the employees in sharing of ideas, exchange of mutual experiences, and in all aspects of performing of vertical and horizontal communication. By research conducted with quality methods- observing of different companies and interviews of employees, managers and competent officials for development of organizational communication in the Republic of Macedonia data will be collected for how many employees of organizations in Macedonia use the social networks services and what habits they have during such communication. By that, the research will try with case study to answer the question on the influence of social media to organizational communication. Internet social communication is the addition and an extension of the traditional social behavior. As much the individuals were connected and communicate tête-à-tête, they more use the other media for internal communication. In fact, online communication even upgrades the traditional social behavior, without it to be increased or decreased. -
9
Bouchra, Jebari. "La Communication Numérique Sur La RSO Dans Le Milieu Hospitalier." European Scientific Journal, ESJ 13, no. 8 (March 31, 2017): 134. http://dx.doi.org/10.19044/esj.2017.v13n8p134.
Full textAbstract:
Mainly associated with the private sector, Corporate Social Responsibility -CSR- can also play a big and important role for public organizations; regardless of their size, type, orientation(s) or mission(s), these organizations tend to pursue more and more effective initiatives in order to be socially responsible. In health sector, hospital centers are organizations where “social” is part of their basic missions, two more aspects “environmental” and “economic” can be added in order to establish CSR basis, combining these aspects through an effective communication should be at the heart of any CSR strategy. In order to study CSR content communicated online through official moroccan hospital centers’ websites and social media, we conducted this study by using different indicators from various analysis grids related to the key areas of our research (CSR, health and communication). Opting for digital communication via websites and social media can be a useful and practical way to help hospital centers be socially responsible.
10
Wan Sulaiman, Wan Idros, Maizatul Haizan Mahbob, and Shahrul Nazmi Sannusi. "Social capital and the learning organization." Media and communication as antecedents to the transformation agenda in Malaysia 25, no. 2 (December 7, 2015): 208–19. http://dx.doi.org/10.1075/japc.25.2.04wan.
Full textAbstract:
Department of Information of Malaysia is one of the public organizations directly involved in the provision of information to the public. To ensure that all services rendered acceptable, organizational communication in the Department of Information should be given serious consideration so that each activity can be transformed properly. Therefore, this study was undertaken to assess organizational communication in a learning organization in order to see the extent to which employees have a description of social capital and support to the organization of learning activities. The main purpose of this study is to examine the relationship that is formed through the social interactions between workers and management by integrating the four aspects of social capital, namely social trust, institutional trust, social norms and networking. For this purpose, a total of 190 respondents from the Information Department headquarters staff in Putrajaya was selected for this study. The study uses questionnaires as research tool and analyses key findings using the Pearson correlation test to examine relationships between various aspects. The study also applied social capital theory as the basis of research framework the when analyzing findings. The results showed that staff describe positive social capital within the organization and consider organizational learning as a strategy to improve the performance of the department in the future.
11
Haupt, Brittany, and Lauren Azevedo. "Crisis communication planning and nonprofit organizations." Disaster Prevention and Management: An International Journal 30, no. 2 (January 8, 2021): 163–78. http://dx.doi.org/10.1108/dpm-06-2020-0197.
Full textAbstract:
PurposeThe purpose of this paper is to discuss the evolution of crisis communication and management along with its inclusion into the field and practice of emergency management. This paper also discusses the inclusion of nonprofit organizations and the need for these organizations to engage in crisis communication planning and strategy creation to address the diverse and numerous crises that nonprofits are at risk of experiencing.Design/methodology/approachThis paper utilizes a systematic literature review of crisis communication planning tools and resources focused on nonprofit organizations to derive best practices and policy needs.FindingsThe resources analyzed provide foundational insight for nonprofit organizations to proactively develop plans and strategies during noncrisis periods to support their organization when a crisis occurs.Research limitations/implicationsLimitations of this paper include limited academic research and practical resources related to nonprofit organizations and crisis communication planning. As such, several potential avenues for empirical research are discussed.Practical implicationsThis paper provides considerations for nonprofit organizations engaging in crisis communication planning and aspects leaders need to partake in to reduce or eliminate the risk of facing an operational or reputational crisis.Social implicationsThis paper highlights the critical need to generate a crisis communication plan due to the diverse crises nonprofit organizations face and their connection to the emergency management structure. Understanding the crisis and utilizing a crisis communication plan allows nonprofit organizations a way to strategically mitigate the impact of a crisis while also providing essential services to their respective communities and maintain their overall stability.Originality/valueThis paper is unique in its analysis of crisis communication planning resources and creation of a planning framework to assist nonprofit organizations in their planning efforts.
12
Берсенева, И., I. Berseneva, Г. Микоян, and G. Mikoyan. "Improvement of the Management System of Personnel in «Leroy Merlin»." Management of the Personnel and Intellectual Resources in Russia 7, no. 4 (September 25, 2018): 58–60. http://dx.doi.org/10.12737/article_5b8d133d3f85c3.54409427.
Full textAbstract:
The essence and content of the theory of management, the evolution of managerial thought, the new administrative paradigm, the theoretical foundations of management and the current state of management theory are examined. Technologies of management of social and economic systems are presented: technology of development of administrative decisions. technology management of organizational changes, the technology of communication processes in the organization, technology management of the organization’s confl icts, information technology in the organization. The article gives applied aspects of the management of public and private organizations, the strategic management of the organization, the management of the organization’s personnel, crisis management, the management of the organization’s innovation activities, quality management, material management, investment management, project management, enterprise risk management, production management, environmental management.
13
Sillince, John A. A. "A model of social, emotional and symbolic aspects of computer-mediated communication within organizations." Computer Supported Cooperative Work (CSCW) 4, no. 1 (1994): 1–31. http://dx.doi.org/10.1007/bf00823361.
Full text
14
Stei, Gerald, Levente Szász, and Alexander Rossmann. "How to Facilitate Knowledge Ambidexterity with the Use of Enterprise Social Media." European Conference on Knowledge Management 23, no. 2 (August 25, 2022): 1457–61. http://dx.doi.org/10.34190/eckm.23.2.437.
Full textAbstract:
Organizations that operate under uncertainty need to cultivate their ability to manage their primary resource, knowledge, accordingly. Under such conditions, organizations are required to harvest knowledge from two sources: to explore knowledge that is to be found outside the organization as well as exploit knowledge that is contained within. In a knowledge management context these exploitation and exploration activities have been conceptualized as knowledge ambidexterity.
While ambidexterity has been studied extensively in contexts as manufacturing or IT, the notion of knowledge ambidexterity remains scarce in current knowledge management research. This study illustrates knowledge ambidexterity and elaborates its positive impact on organizational performance. Our study furthermore answers the question of how the use of enterprise social media (ESM) can facilitate the performance effects of knowledge ambidexterity. Drawing on the theory of communication visibility, we argue that ESM (e.g., Microsoft Teams, Slack, etc.) allow employees to communicate unhindered while making these communications visible. This allows for capturing tacit knowledge within these communications - this form of knowledge is generally hard to codify and can be a source of competitive edge. With respect to knowledge ambidexterity, ESM use can capture tacit knowledge aspects originating from inside and outside the organization, which fosters the development of a competitive advantage and, thus, supports its positive effect on organizational performance.
This paper contributes to IT-enabled ambidexterity research in two aspects: (1) It sheds light on knowledge ambidexterity and, thereby, addresses a major practical challenge for knowledge-intensive organizations, and (2) it elaborates on the effects that ESM use can have on the relationship between knowledge ambidexterity and organizational performance. This work-in-progress paper offers a better understanding of the phenomenon of ambidexterity in a knowledge context, while providing insights on the facilitating role of ESM. Our research serves as a foundation for future empirical examinations of the concept of knowledge ambidexterity.
15
Hower, Kira Isabel, Vera Vennedey, Hendrik Ansgar Hillen, Stephanie Stock, Ludwig Kuntz, Holger Pfaff, Timo-Kolja Pförtner, Isabelle Scholl, and Lena Ansmann. "Is Organizational Communication Climate a Precondition for Patient-Centered Care? Insights from a Key Informant Survey of Various Health and Social Care Organizations." International Journal of Environmental Research and Public Health 17, no. 21 (November 2, 2020): 8074. http://dx.doi.org/10.3390/ijerph17218074.
Full textAbstract:
Health and social care organizations are under pressure of organizing care around patients’ needs and preferences while complying with regulatory frameworks and constraint resources. To implement patient-centered care in health and social care organizations successfully, particular organizational preconditions need to be considered. Findings on the implementation of patient-centered care and its preconditions are rare and insufficiently account for the organizational context to explain differences. This study examines the implementation status of patient-centered care in diverse health and social care organizations and analyzes the communication climate as a precondition of successful implementation. In a cross-sectional postal key informant survey, decision makers in the highest leading positions from six different types of health and social care organizations in Cologne, Germany, were surveyed using a paper–pencil questionnaire. Patient-centered care implementation was operationalized by three categories (principles, activities, and enablers) including 15 dimensions. Organizational communication climate was operationalized by aspects of open and constructive communication, cooperation, and inclusion. Out of 1790 contacted organizations, 237 participated. In the analyses, 215 complete datasets were included. Descriptive analyses, Kruskal–Wallis test, post hoc pair-wise test, and linear regression modeling were performed. Results show that the implementation status of patient-centered care was perceived as high but differed between the various types of organizations and in terms of patient-centered care categories. Organizational communication climate was significantly associated with the implementation of patient-centered care. Especially in organizations with a higher number of employees, strategies to create a positive communication climate are needed to create a precondition for patient-centered care.
16
Atlı, Dinçer, Maja Vidović, and Mislav Ante Omazić. "Communicating Corporate Social Responsibility on the Web." International Journal of Sustainable Entrepreneurship and Corporate Social Responsibility 3, no. 2 (July 2018): 1–17. http://dx.doi.org/10.4018/ijsecsr.2018070101.
Full textAbstract:
The main focus of this article is to thoroughly examine the practice of virtual corporate social responsibility (CSR) communication of the best multinational companies in the world. By distinguishing the benchmarks for CSR communication in this fast-growing area of online CSR communication, we are aiming to provide tools for easier analysis of the best practices and a more widespread adoption of those best practices by other organizations. The empirical analysis focuses on the aspects of the pyramid of CSR. For the topic coding, five categories were differentiated: society, environment, employees, sponsoring and volunteerism. The analysis focused on reports from five consecutive years (2010 to 2014) in order to recognize a trend.
17
Avis, Jillian. "The Social and Psychological Aspects Behind Flight." INvoke 1 (May 4, 2012): 1–13. http://dx.doi.org/10.29173/invoke16194.
Full textAbstract:
There are a variety of psychological, cognitive and social factors that contribute to in-flight interactions between crew members, and in order to achieve optimal communication and safety levels during flight, the concept of Crew Resource Management has become increasingly important. Crew Resource Management refers to effective teamwork that requires both efficient and effective communication of pertinent information between the flight deck, cabin crew members and those not on the aircraft, but responsible for critical flight information and organization. The concept has been adapted from the National Aeronautics and Space Administration workshop in 1979 which identified various factors common amongst aviation accidents, including poor team leadership, failure to adequately delegate tasks and inadequate computer monitoring. Future implications of Crew Resource Management have extended to online training sessions to improve communication, and principles have also expanded into the fields of dentistry and medicine.
18
Stewart, Margaret, and Cory Young. "Revisiting STREMII: Social Media Crisis Communication During Hurricane Matthew." Journal of International Crisis and Risk Communication Research 1, no. 2 (October 15, 2018): 279–302. http://dx.doi.org/10.30658/jicrcr.1.2.5.
Full textAbstract:
Social media platforms influence the flow of information and technologically mediated communication during a storm. In 2015, Stewart and Wilson introduced the STREMII (pronounced STREAM-ee) as a six-phase model for social media crisis communication in an eff ort to assist institutions and organizations during unanticipated events, using the crisis of Hurricane Sandy as an applied example. Since the inception of the model, several advancements in social media strategy have revealed the opportunity for further development. This current work presents a revision of the original model, emphasizing the need for ongoing social listening and engagement with target audiences. These aspects of the revised model are discussed in interpersonal and organizational contexts related to examples of social media use during the October 2016 Atlantic Hurricane Matthew.
19
Šumskienė, Egle, and Sigita Banevičiūtė - Čirgelienė. "External Communication of Institutions Providing Social Services during the COVID-19 Pandemic." Socialinė teorija, empirija, politika ir praktika 25 (December 30, 2022): 22–36. http://dx.doi.org/10.15388/stepp.2022.44.
Full textAbstract:
Crisis communication in social service organizations is an under-researched area. Nevertheless, this topic is very relevant, given the increasing threats to individuals and society. In the face of these threats, there is a growing need for effective communication in organizing and delivering social assistance. The outbreak of COVID-19 has changed interpersonal communication and the very nature of organizations’ work. This unprecedented situation has prompted an analysis of the level of preparedness of social services organizations to adapt in the long run to an acute, changed reality.
This paper aims to investigate how daycare centers and residential care institutions were prepared to act during a crisis, with a particular focus on communication through the organization’s external channels – websites and social networks.
The desk-based method was applied to analyze the external communication of 387 organizations providing social care and daycare services to children, the elderly, and persons with disabilities from all Lithuanian municipalities.
In assessing the capabilities and responsibility of institutions providing social services to ensure consistent external communication, this study ranks alongside others that have examined social service provision practices during the COVID-19 outbreak. However, this study differs from others by highlighting the responsibilities of social workers in combating misinformation and fake news. The research emphasizes the need for consistent, continuous, clearly presented information. It identifies systemic and organizational gaps in the external communication skills of social service providers. It can be concluded that due to these gaps, social service provision institutions were unable to counterweigh fake news, which became “mainstream news” (Wiswanath et al., 2020) and posed a threat to public health, public safety, and human lives.
The voice of social services’ providers was also missing in the wider socio-political context. Here, technological, legal, and political prerequisites emerged to address the knowledge gap and the technological exclusion of those at the margins of communication. Nevertheless, the study showed a lack of active participation of social service providers in this discourse, although they were closest to those experiencing the digital divide.
The pandemic significantly adjusted the point of view on the importance of communication in social work, its goals and nature. The main weight has shifted from the pursuit of therapeutic goals toward technological, information dissemination, and risk management aspects.
20
JARKE, MATTHIAS, MANFRED A. JEUSFELD, and PETER SZCZURKO. "THREE ASPECTS OF INTELLIGENT COOPERATION IN THE QUALITY CYCLE." International Journal of Cooperative Information Systems 02, no. 04 (December 1993): 355–74. http://dx.doi.org/10.1142/s0218215793000162.
Full textAbstract:
The WibQuS project investigates distributed computer and communication support for Total Quality Management in industrial organizations. An interdisciplinary study of this task reveals three aspects of intelligent cooperation required from such a system which we call conceptual, technical, and social integration. We use the repository standard IRDS to characterize these aspects. A solution concept derived from this characterization employs advanced conceptual modeling techniques to derive interoperability among technical subsystems and coordination technology for the human subsystem semi-automatically while taking important social factors into account.
21
Stawicka, Ewa, and Joanna Paliszkiewicz. "Social Media in Communicating about Social and Environmental Issues—Non-Financial Reports in Poland." Information 12, no. 6 (May 22, 2021): 220. http://dx.doi.org/10.3390/info12060220.
Full textAbstract:
The main purpose of this article is to analyze the dissemination of social reports among entrepreneurs in order to determine the number of reporting organizations and examples in which Corporate Social Responsibility (CSR) areas enterprises report. We analyze the dissemination of social reports among entrepreneurs in Poland and determine the number of reporting organizations and examples in which CSR companies report. This work is a guide for entrepreneurs in Poland to build strategies and activities for transparency and communicating good practice. One of the research goals was to identify and evaluate communication activities with stakeholders in terms of responsible activities, social and environmental. The data analysis comes from a detailed literature review and the Responsible Business Forum (FOB) Reports database for 2008–2019 in Poland. The results of the survey show that many entrepreneurs in Poland, representing small, medium-sized (SME), and even large enterprises underestimate the importance of socially responsible activities. Entrepreneurs communicate with stakeholders to a limited extent and are not informed about good practices. The vast majority of the surveyed enterprises, especially large ones, prepare social reports, which result from obligation: requirements of Directive 2014/95/EU. The SME sector shows a lack of knowledge and uses individual marketing communication tools to a limited extent, limiting itself to advertising activities (very few companies prepare social reports). The article is a practical tip for enterprises showing the impact of business on changes towards sustainable development. Originality/value lies in the fact that the article presents selected research results on various aspects related to social reporting and communicating social and environmental activities to stakeholders.
22
Touhidul, Islam A. S. M., and Shahryar Sorooshian. "Balancing for an Effective Communication in Organizations." Science and Engineering Ethics 25, no. 5 (May 1, 2018): 1605–7. http://dx.doi.org/10.1007/s11948-018-0055-z.
Full text
23
Gu, Jingjing. "Social Media Affects the Way of Communication." BCP Education & Psychology 7 (November 7, 2022): 290–94. http://dx.doi.org/10.54691/bcpep.v7i.2676.
Full textAbstract:
As social media affects us more today, the way of communication has changed a lot. This paper found that internet provides people multiple ways of communication, thus we need more aspects to keep it in the correct way. The paper revealed that social media shall modify the style and organization of communication as well.
24
Shen, Hua, and Tianchen Ma. "Research on Strategic Communication Analysis of Interpersonal Communication." Advances in Social Sciences Research Journal 7, no. 9 (September 10, 2020): 119–34. http://dx.doi.org/10.14738/assrj.79.8945.
Full textAbstract:
In this paper, we have discussed interpersonal communication. Basically, communication is strategic when behaviors (utterances, nonverbal displays) are formulated in a particular way because it is projected that they will have social utility. And Strategic interpersonal communication assumes certain characteristics that are common to behavior.
As Communication is a vehicle that organizations should use to initiate, develop, maintain, and repair mutually productive organization- public relationships.
We discusses many aspects of Strategic Interpersonal Communication such as its multi-dimensions, Relationship negotiation and Interpersonal Communication and Public Relations.
In methodology section we have carried out study. This study was intended to recognize and measure the perceptions of sophomore and junior semester college students toward feelings of anxiety experienced throughout foreign language learning as measured by the FLCAS scale. This study results that anxiety in foreign language university students by diminishing their indifference and disinterest in the curriculum that is distinct to their needs, educators have to give meaningful content that is similar to their particular disciplines. An instance of this approach would be to expand curricula for professional disciplines, such as health career, business, science and technology, and law, and diversely curricula for educational purposes, for example, for students majoring in the language or for those practicing their undergraduate or postgraduate studies out of the country.
25
Tholia, Sonali N., Mohit Rastogi, Sh Sachin Gupta, and Deepak Pandey. "Role of Interpersonal Communication in Workplace." World Journal of English Language 12, no. 3 (April 7, 2022): 64. http://dx.doi.org/10.5430/wjel.v12n3p64.
Full textAbstract:
Communication is critical to the success of any firm. Communication, Is an indivisible, essential, and ongoing action, much like the circulatory system in the human body. As a consequence, communication effectiveness becomes an important factor in assessing a group's overall effectiveness. The survival of an organisation is dependent on a number of elements, include command unity, authority and responsibilities allocation, collaboration, and management, all of which need effective interpersonal communications. As a consequence, interpersonal communication has become a company's lifeblood. The importance of interpersonal communication for organizations is explained in this paper.The aspects of social communication include communicators, content, sound, response, background, and channel. Interpersonal communications skills are beneficial in a variety of situations, including romantic relationships, counseling, marketing, management, and conflict resolution. The capacity to communicate with others via efficient listening and conversation is known as interpersonal competence. Interpersonal skills are crucial for students since they allow them to adapt with others and boost their own growth. In general, kids develop interpersonal skills through their professors and peers at school. However, some students still lack interpersonal skills for a variety of reasons, the most common of which is their introverted personality. Sentiment, filtering, a text crammed with information, dismissiveness, cultural variations, and argot are all barriers to effective interpersonal communications that might be overcome by reducing language, regulating feelings, listening closely, and using feedback. This study will aid in the development of strategies to enhance the interpersonal skills in various organizations.
26
Koo, Chulmo, Yulia Wati, and Jason J. Jung. "Examination of how social aspects moderate the relationship between task characteristics and usage of social communication technologies (SCTs) in organizations." International Journal of Information Management 31, no. 5 (October 2011): 445–59. http://dx.doi.org/10.1016/j.ijinfomgt.2011.01.003.
Full text
27
Bock, Mary Angela. "You Really, Truly, Have to “Be There”: Video Journalism as a Social and Material Construction." Journalism & Mass Communication Quarterly 88, no. 4 (December 2011): 705–18. http://dx.doi.org/10.1177/107769901108800402.
Full textAbstract:
News organizations are turning increasingly to video journalism as survival strategy in the era of convergence. Video journalism, the process by which one person shoots, writes, and edits video stories, represents both a socially and materially constructed form of news and adds a new dimension to daily work practices. This qualitative project examines the daily work practices of video journalists in a variety of organizational settings, including newspapers and television stations. This project found that the material requirements of video journalism have the potential to shift control of some aspects of news narrative away from journalists and toward their sources.
28
Barry, Bruce, and Mary R. Watson. "Communication Aspects of Dyadic Social Influence in Organizations: A Review and Integration of Conceptual and Empirical Developments." Annals of the International Communication Association 19, no. 1 (January 1996): 269–318. http://dx.doi.org/10.1080/23808985.1996.11678933.
Full text
29
Zinovieva, E. S., and V. I. Bulva. "Digital Diplomacy in Russian-European Relations: Cross-Cultural Aspects." Concept: philosophy, religion, culture 5, no. 4 (December 22, 2021): 30–40. http://dx.doi.org/10.24833/2541-8831-2021-4-20-30-40.
Full textAbstract:
The development of information and communication technologies and formation of the global information society actualizes the study of new directions in the evolution of diplomatic practice in the digital environment, including in the context of intercultural communication. The modern information revolution is characterized by the widespread and ever-growing use of social networks, blogs, wiki resources and other media platforms (labelled under the common term of Web 2.0 technologies). At the same time, the widespread use of Web 2.0 technologies and the increasing amount of time people all over the world spend there has a wide and profound impact on political and intercultural communication and diplomatic practice. A new phenomenon of digital diplomacy is gaining prominence among foreign policy tools of states and international organizations. Digital diplomacy can be defined as the use of social networks and Web 2.0 technologies in public diplomacy and international interaction by states and international organizations to achieve foreign policy goals and reach foreign audiences. According to the traditional view of digital diplomacy, which has developed in the academic literature, and is reflected in the works of authors such as M. Castells and J. Nye, it helps to strengthen network ties at the level of civil societies in different countries and thus reduces international conflicts. However, cultural differences and digital polarization can impede the potential of digital diplomacy. Today, almost all states and international organizations in the global arena are involved in the practice of digital diplomacy, and Russia is no exception. Russia actively participates in the digital diplomacy practice, by using social media and Web 2.0 tools as soft power instruments to introduce and explain foreign policy initiatives and reach foreign and domestic audiences, as stated in the Doctrine of the Information Security of Russian Federation of 2016. For Russia's foreign policy, relations with the EU countries and EU institutions are of particular importance, including in the digital sphere. However, even though both Russia and the EU countries make extensive use of digital diplomacy tools, the practice of horizontal network interaction mediated by digital technologies does not contribute to strengthening trust between countries and reducing conflicts. The authors consider incidents and allegations in the sphere of digital interaction and, based on the theory of digital polarization, conclude that the use of digital tools in horizontal interactions within digital diplomacy exacerbates intercultural differences between countries and increases conflict instead of improving mutual understanding.
30
Oltarzhevskyi, Dmytro. "Corporate Communications as a Direction of Public Relations: Theoretical and Historical Aspects." Scientific notes of the Institute of Journalism, no. 2 (77) (2020): 68–78. http://dx.doi.org/10.17721/2522-1272.2020.77.5.
Full textAbstract:
The article studies the origins and the world historical experience of corporate communications branch which with the growth and globalization of large business in the early XX century was separated into an independent public relations sphere of activity. The attempt has been made to generalize and to structure the acquired theoretical material dedicated to this topic. Based on the analysis of English-language scientific sources the corporate communications concept is characterized and its connection with other related areas including media activities is studied. The object of the study is considered through a historical prism as a set of management and communication approaches of business organizations aimed at effective interaction with internal and external stakeholders, harmonization of relations with society, management functions implementation, brand promotion, and business development in general. The influence of the most important historical events, certain companies, and individuals on the corporate communications evolution is traced. It is described how the historical realities affected the establishment of the studied concept, the peculiarities of its implementation, as well as transformations in the modern business and social and communication environment. It is proved that the corporate communications history largely coincides with the general chronology of public relations but at the same time has its clear line. The maturity, global nature, rich content, and practical significance of this activity for both business and society are demonstrated. One of the conclusions is that corporate communications integrate a number of applied management functions, covering the various communication roles, activities and tools due to a set of historical factors, and public relations is a macro-phenomenon under the auspices of which corporate communications have been formed and continue to develop.
31
Carareto, Maria, Renata Calonego, and Roseane Andrelo. "Novas estratégias comunicacionais diante da pandemia de Covid-19: reflexões sobre o papel público da comunicação organizacional / New communication strategies in the face of the Covid-19 pandemic: reflections on the public role of organizational communication." Revista Internacional de Relaciones Públicas XI, no. 21 (June 28, 2021): 227–46. http://dx.doi.org/10.5783/rirp-21-2021-12-227-246.
Full textAbstract:
The Covid-19 pandemic impacted many social spheres and demanded immediate transformations in society. Organizations needed to reinvent themselves quickly in several aspects, such as their internal practices, as well as in the way of relating to their various publics. This evidenced the interdependence between business organizations and society, requiring them to act for collective interests. In view of this, it is observed that these organizations are assuming a public character, being important to think about how they get involved with society and what are the impacts for social, political, cultural and economic realities. For this, organizational communication has an important role because it is able to act in the public sphere with regard to the promotion of debates that can impact collective attitudes, considering that organizations occupy a strategic position to direct issues that influence social behavior. As a communicative phenomenon, they disseminate ideas, values, and information that influences society, mainly because of their centrality in the daily lives of individuals. So, facing the pandemic scenario, there are numerous corporate actions that aim to serve the public interest, such as the initiative “Todos pela Saúde” (All for Health), an alliance between several organizations. This initiative was chosen as the object of study for contributing to the objective of this paper: analyzes the public role of organizational communication by assuming that communication strategies can generate an impact on public interests in face of the Covid-19 pandemic. The movement aims to mitigate the effects caused by the virus by supporting public health actions promoted by SUS (“Sistema Único de Saúde”- Health Unic System), contributing with solutions and financial support to the public authorities. The “Todos pela Saúde” is coordinated by a group of specialists from the health area that guide the decisions to be made to face the virus with scientific basis. Therefore, as a methodological procedure was adopted three ways: a bibliographic research aiming to investigate about the role of the communications from private organizations in the pandemic context; a documentary research of the “All for Health” medias; and the media discourse analysis (Charaudeau, 2005; 2006) and the dialogic aspects (Bakhtin, 2002; 2003) from the material released by the Initiative. As part of the results, it is observed that the strategies used, at least from the point of view of organizational communication, were innovative in producing something new in their narratives, because the organizations adopted a unison speech in favor of fighting the virus without political or commercial interest. Another highlight is the language strategies used, which seek to value the public in the enunciative act. The consequence is an unusual gender in organizational communication, the educative one. Undoubtedly, it is not possible to ignore the marketing objectives from this Initiative. However, it is important to understand organizational communication as a phenomenon of collective construction and reconstruction that influences the individuals, as well as guide the formation of society. This study provides significant reflections about the public impact of organizational communication for the collective interest, especially regarding the current Covid-19 pandemic.
32
REIS, ROSANA JUÇARA DE SOUZA, MICHEL MOTT MACHADO, HAJNALKA HALÁSZ GATI, and JAMES ANTHONY FALK. "DIGNITY PROMOTED OR VIOLATED: HOW DOES THE DEAF PERSON INCLUDED PERCEIVE IT?" RAM. Revista de Administração Mackenzie 18, no. 3 (June 2017): 178–202. http://dx.doi.org/10.1590/1678-69712017/administracao.v18n3p178-202.
Full textAbstract:
SUMMARY Purpose: To understand how dignity is perceived by deaf people inserted into organizations, from their interactions with colleagues, bosses and the organization itself. Originality/gap/relevance/implications: In the field of studies on organizational dignity, the phenomenon is being studied under several aspects. However, no research was found addressing the possible relationship between dignity and inclusion in organizations, focusing specifically on deaf people. Key methodological aspects: This is a qualitative study carried out by means of interviews with 13 oral and non-oral deaf persons with work experience in organizations in the Metropolitan Region of Recife-PE, Brazil. Summary of key results: Most deaf people felt socially isolated, not being considered neither by Human Resource practices, nor the target of opportunities in organizations. Oral language proved to be the main difficulty for communication within the organization, although the breakage of this barrier through the maintenance of an interpreter is supported by law. Key considerations/conclusions: The predominant view of dignity by the deaf was based on the elements of valorization/respect/equality. It is inferred that the more intense the experience with elements that violate dignity, the less the feeling of inclusion or the greater the feeling of non-acceptance and the consequent greater risk of social isolation of the deaf. It is believed that, among other aspects, an organizational position aimed at reciprocal recognition and mutual cultural enrichment will contribute to the improvement of the quality of relationships between the deaf and the hearing.
33
Pallas, Josef, Linda Wedlin, and Jaan Grünberg. "Organizations, prizes and media." Journal of Organizational Change Management 29, no. 7 (November 14, 2016): 1066–82. http://dx.doi.org/10.1108/jocm-09-2015-0177.
Full textAbstract:
Purpose This paper circulates around two major questions: what is the character of prizes as a media product? And how do the specifics of media prizes relate to the understanding of organizations with respect to a given aspect of their activities? The purpose of this paper is to bring forward theoretical arguments that show the significance of media preferences and values as central in how media prizes and awards are created and operated by discussing these questions. Design/methodology/approach The paper draws on a variety of literature – mainly within management and media/communication studies – that is interested in the construction of different assessment tools such as prizes and rankings. Findings The paper addresses three particular characteristics of media prizes relevant for the understanding of how media evaluate organizations: the forming and spreading of stereotypical representative or behavior within a specific category or field; the simplification of status through the creation of “winners”; and the popularization of public measures for success in business life. Research limitations/implications This is a conceptual paper and as such it needs more systematic empirical testing to validate the findings. Practical implications The paper suggests three different roles media prizes have in evaluating organizations’ performance and their social status. The findings suggest that the qualities/aspects emphasized by the prizes are framed in such a way that they follow the rational or logic of media, and that they as such bear witness should be regarded with certain critical scrutiny. Social implications The paper discusses an expanding area of journalistic practice – i.e. production and proliferation of media prizes. These prizes have a significant effect on how the authors conceptualize and understand different aspects of the life – in the case business practices such as entrepreneurship. The authors suggest here how media prizes can come to shape the perceptions of reality through processes of simplification, stereotypification and popularization. Originality/value Up to now there are few studies focusing on media as a producer of assessments central for building normative and cognitive bases on which organizations are evaluated. The conceptual arguments in this paper highlight a number of areas that can serve as a starting point for future inquiry.
34
Al-Mansour, Jarrah, and Demola Obembe. "Analysing the Communication Process Between Middle and top Managers Through the Concept of 'Ba'." Electronic Journal of Knowledge Management 19, no. 3 (December 20, 2021): pp226–236. http://dx.doi.org/10.34190/ejkm.19.3.2550.
Full textAbstract:
In the last few decades the relevance of knowledge management to organizations has become increasingly apparent. However, there are varying levels of emphasis on researching different aspects of this multidimensional construct. One such dimension is knowledge sharing, which is extensively researched from an impact perspective but with limited research on understand dynamic interactions of actors. In this research, we aim to explore factors influencing knowledge sharing among top and middle managers during the strategy communication process. We further draw on the concept of ‘ba’ as an alternative interpretive tool for understanding managerial interaction dynamics. Adopting a qualitative approach, 32 semi-structured interviews were conducted across a single case Kuwaiti public sector ministry and collated data presented as a thematic narrative to capture managerial perspectives. The findings indicate that organizations benefit more from aligning heterogenous groups within common collective spaces, and that social spaces or contexts are critically important for sharing knowledge pertinent to successful execution of strategies. Furthermore, the propensity to share knowledge was found to be dependent on the tribal affiliations of individual actors, and knowledge sharing dispositions was impacted by prejudices and social stereotypes. The research proposes practical considerations for organization management to foster knowledge exchange among the workforce.
35
Abdukodirovich, Muratov Xabibulla. "SPIRITUAL AND ETHICAL ASPECTS OF SOCIAL NETWORKS IN THE FORMATION OF CIVIL ACTIVITY IN YOUTH." CURRENT RESEARCH JOURNAL OF PEDAGOGICS 02, no. 05 (May 30, 2021): 67–71. http://dx.doi.org/10.37547/pedagogics-crjp-02-05-13.
Full textAbstract:
Formation of democratic principles, increase of social and political activity of citizens, introduction of individual freedom, liberalization of political processes, improvement of the multiparty system on the basis of democratic norms, increase of activity of public and non-governmental organizations in the period of the goal of building civil society in our country, the tasks are intertwined with a civic culture that embodies universal values. If we recognize civil society as an opportunity to express a high civic culture, we understand that the spiritual maturity of citizens is a factor in a full understanding of democratic principles in such a society. With the further development of the human mind, the development of science and technology, the Internet has entered the ranks of the media in the XXI century. This means of communication, which covers the global information space, has both positive and negative aspects. While its positive side is the dissemination and exchange of information for people between the ages of 3 and 80, its negative side serves to spread various destructive ideas, terrorism, obscenity, religious extremism and fundamentalism. We can see this in the example of various advertisements, announcements and small messages. It would be wrong to say that a small frustration, which at first seemed insignificant to us, later became a global problem.
36
de Semir, Vladimir. "Master in Scientific, Medical and Environmental Communication." Journal of Science Communication 08, no. 01 (March 20, 2009): C02. http://dx.doi.org/10.22323/2.08010302.
Full textAbstract:
Public communication of sciences is of strategic relevance in the transition from the industrial society to the knowledge society. The Master’s Course in Scientific, Medical and Environmental Communication of Pompeu Fabra University in Barcelona (Spain) responds to this economic, social and cultural need. The result: professionals who clearly understand the key aspects of the transmission of scientific knowledge to society through the different essential communication channels in multiple organizations as, among others, mass media, institutional and public relations and museums. This initiative collaborates also to build informed and educated citizens, who understand, accompany and are able to participate in the necessary and unavoidable adaptation to this new society.
37
Armonienė, Jūratė. "SOCIAL AND HYGIENE ASPECTS IN HEALTH EDUCATION OF SCHOOLCHILDREN." Natural Science Education in a Comprehensive School (NSECS) 21, no. 1 (April 10, 2015): 4–10. http://dx.doi.org/10.48127/gu/15.21.04.
Full textAbstract:
Analysis, based on publications and scientific research of Lithuanian and foreign authors, presents the realia of health status and physical activity of young people. Scientific evidence has become compelling that sedentary lifestyle carries a risk for the development of coronary artery diseases, obesity, hypertension and other chronic diseases of adulthood. This article introduces the basic health–promoting activities and the Project “February – the month of Fitness“ implemented in Vilnius Jonas Basanavičius gymnasium. It is being organised for five years and involves all members of school society, guests and members of various educational institutions and non-governmental organizations. Guest from „ECO point“ and Vilnius University Faculty of Medicine took part in seminars and events organised during the projects. Those, who wanted to avoid heart and coronary artery diseases, were introduced to a booklet „The code of healthy European“. Consequently, in order to reinforce physical education also one of the key subjects at school is constantly looking for various ways to meet the student`s innate need to move, experience the joy of movement and to provide more opportunities through sports events and other projects. Indeed, it is aimed to involve the entire school community in this activity. Interest in physical activity is developed through socialisation and communication. Key words: health, physical activity, healthy lifestyle, project, socialisation.
38
Siddique, Tabassum. "Use of Social Networking Sites at Workplace in Bangladesh: Employees’ Perspective." Global Disclosure of Economics and Business 4, no. 2 (December 31, 2015): 197–204. http://dx.doi.org/10.18034/gdeb.v4i2.147.
Full textAbstract:
The growing use of online social networking in today’s business activities have become an integral part of a modern organization in Bangladesh. It has recently taken the place of real life social networks and communication in all aspects of life. The cheap availability of Internet through the computer, Laptop and some other handheld devices provided by most of the modern private organizations, are giving its employees a privilege of getting easy access to their personal and professional social networking sites at home and at work. Organizations spend money for such purposes as an investment on a strategic tool for enhancing the productivity of its employees. Social networking sites at the workplace carry enormous benefits and some drawbacks as well. This could hinder organizational productivity and reputation if not managed effectively. One of the prominent managerial tools is organizational policy regarding the use of social networking sites at work. The present study attempts to investigate the usage, activities and impacts of using social networking sites by the employees at the workplace. The study also intends to guide the employers to introduce a reasonably fair guidance that will be acceptable by both the parties. The study used a sample of 180 employees working at different organizations in Dhaka city. Proper guidance, educating and training employees about the security issues for the organization, allowing employees time based access, etc. are some of the major recommendations made by this paper that can work for the company without limiting the employee freedom.
39
Rahman, Hakikur. "Organizational Sustainability." International Journal of Business Intelligence Research 5, no. 2 (April 2014): 17–38. http://dx.doi.org/10.4018/ijbir.2014040102.
Full textAbstract:
An organization with its capacity to endure, add value and promote value chain could be seen as a sustainable organization. Sustainability could be in the form of short-medium-and-long term effect to an entity. To an organization, in this global economic crisis and increased competition, long term sustainability means to be able to compete, gain margin, and add knowledge, notwithstanding mere survival. Through the utilization of the information and communication technology, organizations are now can adopt various business techniques to tackle or minimize risks, reduce costs, and make profit. Among many such techniques, this particular research looks into the aspects of agility within organizations that may lead to sustained business platform. This paper tries to argue that an organization with this characteristic, in the longer run, can lead to sustainability and elevate the business intelligence. In discourse, through a vertical literature review, this study has tried to construct a framework of sustainability with this aspect of an organization and thereby proposed a business model for ideation and future implementation. The research intends to add values to operational capability of an organization, especially considering challenging situations, such as lack of awareness, low financial capability, and high risk of investment within the social and organizational eco-systems.
40
Kišić, Alen. "Information and Communications Technologies as a Driver of Effective Internal Communication." Open Journal for Information Technology 3, no. 2 (December 1, 2020): 39–52. http://dx.doi.org/10.32591/coas.ojit.0302.01039k.
Full textAbstract:
Internal communication is considered to be fundamental process for organization. The information and communication technology (ICT) has been a strong trigger of organizational change in every aspect, as well as in internal communication. This paper investigates ICT tools usage effects on internal communication. Three research hypothesis were set up: (i) employees’ perceived importance of internal communication has a relationship with their ICT usage, (ii) employees’ perceived quality of internal communication has a relationship with their ICT usage, and (iii) ICT tools usage contributes to the perceived impact of IT on informing, motivation, productivity, loyalty, organizational development understanding, reducing rumors within organization of employees, willingness to change and overall satisfaction of employees. In order to test hypothesis, data were collected via an online survey conducted among Croatian public relations experts. Data mining was applied in data analysis: including both, descriptive (distributions) and predictive models (Bayesian networks). Sensitivity analysis of Bayesian networks identified significant factors of successful internal communication. Results showed that Skype usage mostly contributed to the quality of internal communication, whereas social network usage mostly contributed to the perceived importance of internal communication. Bayesian network model identified e-mail usage as a predictor of employees informing and chat usage as predictor for productivity of employees. Organizations’ management should embrace opportunities that new technologies have brought to the field of internal communications and use it as a tool for improvement.
41
Ly-Le, Tuong-Minh. "Gaps in Perception on Social Media Use in Crisis Communication Between Vietnamese Organizations and Stakeholders." DeReMa (Development Research of Management): Jurnal Manajemen 13, no. 1 (May 13, 2018): 11. http://dx.doi.org/10.19166/derema.v13i1.768.
Full textAbstract:
<p>Despite the emergence of social media in many aspects of Vietnamese lives, including marketing and promotional activities, Vietnamese organizations have used little social media in their crisis communication efforts. The organizations are hesitant to adopt social media in crisis communication and prefer to use traditional media because of its controllability and professionalism. However, with the increasing number of organizational crises that started on social media in the past years, it is arguably that Vietnamese stakeholders use social media as one of their main communication channels during crises. Should the organizations use social media in response? Through a series of interviews to PR practitioners and stakeholders in Vietnam, this research aims to find out the similarities and gaps in the perception of social media use for crisis communication between these two groups, and to guide a crisis communication practice that is appreciated by stakeholders.</p><p> </p><p><strong>Bahasa Indonesia Abstrak: </strong>Meskipun<em> munculnya media sosial dalam banyak aspek kehidupan Vietnam, termasuk kegiatan pemasaran dan promosi, organisasi Vietnam telah menggunakan sedikit media sosial dalam upaya komunikasi krisis mereka. Organisasi ragu-ragu untuk mengadopsi media sosial dalam komunikasi krisis dan lebih suka menggunakan media tradisional karena pengendalian dan profesionalisme. Namun, dengan meningkatnya jumlah krisis organisasi yang dimulai di media sosial dalam beberapa tahun terakhir, dapat dibilang bahwa pemangku kepentingan Vietnam menggunakan media sosial sebagai salah satu saluran komunikasi utama mereka selama krisis. Haruskah organisasi menggunakan media sosial sebagai jawaban? Melalui serangkaian wawancara kepada praktisi PR dan pemangku kepentingan di Vietnam, penelitian ini bertujuan untuk mengetahui persamaan dan kesenjangan dalam persepsi penggunaan media sosial untuk komunikasi krisis antara kedua kelompok ini, dan untuk memandu praktik komunikasi krisis yang dihargai oleh para pemangku kepentingan. .</em></p>
42
Prokopchuk, О. T. "Communications in insurance management." Collected Works of Uman National University of Horticulture 2, no. 99 (December 22, 2021): 211–22. http://dx.doi.org/10.31395/2415-8240-2021-99-2-211-222.
Full textAbstract:
Communications are a connecting element of the management process. Management activities are inextricably linked with the need for constant exchange of information (communicative activities) to coordinate the work of units of the organization and individuals, aimed at achieving common goals. The article is devoted to the consideration of communication issues in modern insurance organizations with an emphasis on their essence, key elements and main stages of the communication process. The essence of communications in the categorical section is clarified and scientific approaches to the formation of the definition of this category are generalized. Thus, it is determined that communication is a process of exchanging ideas and information, which ultimately leads to mutual understanding. This interpretation of the concept of communication is shared by most domestic researchers who have studied the outlined issues. The types, kinds and classes of communications of the insurance company are investigated. The range of communication tasks is outlined and the set of functions of the latter in the management process is determined. The study allowed to form four key tasks of communications in the management process: a combination of all elements of the management process; assistance in making management decisions; providing information on the entire management process; ensuring interpersonal relationships in the team. According to the results of the study, the key functions of communications in the management process include: managerial, informative, emotional, control and factual. The key stages of the communication process are considered, of which according to the results of the research four are singled out: the first – formulation of the idea and selection of information; the second – coding and channel selection; the third is transmission and the fourth is decoding. It is established that communication as an exchange of information between people (or groups of people) has three aspects that are most important for assessing the content of management activities, each of which is considered from the normative-organizational and individual-psychological positions. In the first case, communication is determined by its objective organizational forms, the requirements for the effective implementation of a rational communicative process. The second aspect of communication is based on the psychological characteristics of communication partners and explains a number of important features of interaction, including those that hinder the effective development of communication. According to the results of the study, it is determined that communication is a semantic aspect of social interaction, one of the most common characteristics of any activity, including management. It is a modern form of political, scientific, organizational and technical force in society, through which the organization is included in the external environment, the exchange of views or information to ensure mutual understanding.
43
Golubeva, V. I., N. Ismagulov, N. Moraru, and O. A. Morgunova. "Communication strategies of corporate social responsibility during international crises: standards and solutions." Communicology 10, no. 4 (December 30, 2022): 107–19. http://dx.doi.org/10.21453/2311-3065-2022-10-4-107-119.
Full textAbstract:
The article reveals the international aspects of communicative strategies for the functioning of corporate social responsibility (CSR) programs adopted by transnational companies. The authors consider the dynamics of CSR in the problem-chronological perspective using the methods of strategic analysis. They first trace the history of the emergence of such programs and the evaluation system created by various international and regional organizations, then analyze the dynamics of CSR programs during the COVID-19 pandemic and during the period of sanctions against Russia in 2022. The authors consider that if the challenges of 2020–2021 caused significant changes in the understanding of business responsibility to the population and strengthened the reputational factor in the CSR system, then the sanctions 2022 have demonstrated the internal contradictions of corporate responsibility programs, originally designed to ensure the well-being of the territories where these businesses are located.
44
Roult, Romain, Marilyne Gaudette, Denis Auger, and Jean-Marc Adjizian. "Site Management and Use of Social Media by Tourism Businesses: The Case of Quebec." Czech Journal of Tourism 5, no. 1 (June 1, 2016): 21–34. http://dx.doi.org/10.1515/cjot-2016-0002.
Full textAbstract:
Abstract Information and communications technology (ICT) has taken centre stage in recent decades in the world of tourism. Publicity and reservation strategies, in particular, are now developed through ICT. The rise of virtual, tourist communities has messed up ways to assess tourism products. This complete renewal of ways to interact with the customer requires tourism businesses to adapt to these new communication patterns. It is with regard to this issue that this study is based. A survey of 2 393 Quebec tourism enterprises made it was possible to identify websites and use patterns of these organizations and social media. The results show that most companies are aware of the importance of ICT for the development of their activities, but some financial, human, geographical and training aspects slow down the process.
45
Fortunati, Leopoldina, and Autumn Edwards. "Framing the Psycho-Social and Cultural Aspects of Human-Machine Communication." Human-Machine Communication 4 (2022): 7–26. http://dx.doi.org/10.30658/hmc.4.1.
Full textAbstract:
In this introduction to the fourth volume of the journal Human-Machine Communication, we present and discuss the nine articles selected for inclusion. In this essay, we aim to frame some crucial psychological, sociological, and cultural aspects of this field of research. In particular, we situate the current scholarship from a historical perspective by (a) discussing humanity’s long walk with hybridity and otherness, at both the cultural and individual development levels, (b) considering how the organization of capital, labor, and gender relations serve as fundamental context for understanding HMC in the present day, and (c) contextualizing the development of the HMC field in light of seismic, contemporary shifts in society and the social sciences. We call on the community of researchers, students, and practitioners to ask the big questions, to ground research and theory in the past as well as the real and unfolding lifeworld of human-machine communication (including what HMC may become), and to claim a seat at the table during the earliest phases in design, testing, implementation, law and policy, and ethics to intervene for social good.
46
Zerfass, Ansgar, Dejan Verčič, and Sophia Charlotte Volk. "Communication evaluation and measurement." Corporate Communications: An International Journal 22, no. 1 (February 6, 2017): 2–18. http://dx.doi.org/10.1108/ccij-08-2016-0056.
Full textAbstract:
Purpose The purpose of this paper is to examine the status quo of communication evaluation and measurement practices in communication departments of companies, non-profits, and other organizations across Europe. Design/methodology/approach The study argues that the challenge to conduct reliable measurement is threefold: first, communication professionals have to understand and develop skills how to conduct evaluation; second, they have to evaluate whether communication activities have reached those goals in practice; and finally, they have to use those insights to advance and manage their future activities. These aspects are elaborated in the literature review. A quantitative survey of 1,601 professionals from 40 European countries was conducted to research prerequisites, implementation and benefits of communication measurement and compare practices across types of organizations. Findings Although robust knowledge of empirical research methods and their application for measuring communication effects is indispensable, many practitioners lack the necessary expertise to conduct reliable evaluation and measurement. Communication departments seldom measure communication effects on stakeholders and organizational goals. Many remain focused on media and channels. Last but not least, organizations do not fully exploit the potential of measurement data for strategically planning future communication activities. Practical implications The findings highlight the need to reconsider current education and training in communication research methods and their application in corporate practice. Knowledge about conducting applied research is as important as asking meaningful questions and using insights for management decisions in a corporate environment. Evaluation methods are often discussed, but individual skills and the organizational use of insights are important as well. This might be tackled through additional training in social science research techniques, sophisticated valuation methods, and decision making. Originality/value The large-scale study shows that communication measurement practices are still in a nascent stage. Joint efforts of academics and professional associations have not really changed the situation until now. The three dimensions used in this research (skills, practices, and utilization) can be used to assess the measurement readiness of individual organizations, to conduct further research in other regions, and to identify future challenges for advancing the field.
47
Khan, Farhan, Xiangyun Si, and Kashif Ullah Khan. "Social Media Affordances and Information Sharing: An Evidence from Chinese Public Organizations." Data and Information Management 3, no. 3 (September 28, 2019): 135–54. http://dx.doi.org/10.2478/dim-2019-0012.
Full textAbstract:
Abstract The study aims to reveal the role of social media and its influence on information sharing within public organizations and emphasis on the distribution affordance to facilitate information processes. Existing literature emphasized different aspects of social media in the public sector to promote the relationship between government and citizens or provide better public service, for example, innovation, policies, openness, and communication. However, there is a wide gap in the literature to investigate social media use and information sharing within public organizations. The current study tries to accomplish the goal by conducting semi-structured interviews with 15 employees in public organizations in Chaohu city, China and applying content analysis on the interviews. Despite the existing literature, the targeted group for this study is divided into three levels (i) senior-level, (ii) middle-level, and (iii) junior-level employees to get a better view of social media. The study is based on grounded theory for coding analysis. We provide an overview of social media use within Chinese public organizations and discuss five social media affordances involved in the public organizations. Finally, we provide the implications, limitations, recommendation, and future research of this research area.
48
Havrysh, Olena, Vladyslav Velychko, and Olena Fedorenko. "THE ROLE OF INFORMATION AND COMMUNICATION TECHNOLOGIES IN THE PROFESSIONAL TRAINING OF SOCIAL EDUCATORS FOR WORK WITH REFUGEES IN GERMANY." OPEN EDUCATIONAL E-ENVIRONMENT OF MODERN UNIVERSITY, no. 11 (2021): 49–61. http://dx.doi.org/10.28925/2414-0325.2021.114.
Full textAbstract:
The authors lighted out German practice of social work with refugees and the role of ITC during this process. In the article the role of different international organizations such as UNESCO, United Nations Office of the High Commissioner for Refugees, International Red Cross Committee, European Council on Refugees and Exiles, International Organization for Migration, etc. was pointed out. These organizations develop and approve international standards of work with refugees, as well as propose modern approaches to solving problems with this category of the world community. The authors identified the main forms and trends of social work with refugees in Germany. They also highlighted the characteristic features in the work of German universities during the training of future social educators to work with migrants and the development of their competencies (namely, ICT competencies). In this article, the authors concluded that the process of training social educators to work with different groups of clients (including work with refugees) in Germany is multilevel. The principles of offensiveness, consistency, persistence in the implementation of content and technology of education are the main ones in the training of future social workers. Other features of the training process for social educators in Germany are also the practical use of an interdisciplinary approach and close cooperation with various state and non-state social organizations. The authors emphasized also that considerable attention during the professional training of future social pedagogues is paid to scientific and practical aspects of their training to work with refugees and immigrants. The formation of ICT competence and mastery of technologies of social "intervention" in the life and situation of the studied category of clients plays the great role for social educators in the preparing for their future profession. In the article is also stated that one of the main requirements for a social educator working with refugees is the ability to use in practice the acquired knowledge and skills to get the best results.
49
Kameneva, T. N., and N. V. Kubikova. "Social efficiency of small and medium business: communication aspect." Communicology 10, no. 4 (December 30, 2022): 120–29. http://dx.doi.org/10.21453/2311-3065-2022-10-4-120-129.
Full textAbstract:
The authors propose an approach to assessing the social efficiency of small and medium businesses relevant in the context of the current risks of entrepreneurial activity. The article gives the author’s interpretation of the concept of social efficiency of business, where considerable role is assigned to corporate social responsibility as an element of social efficiency. The authors analyze the key risks of entrepreneurial activity that affect social efficiency and describe the connection of such risks with communication with various actors in business environment. In the final part of the work, the authors represent the results of a study (survey of business executives, N=412) devoted to the analysis of the relationship between the social efficiency of small and medium-sized businesses and communication with key audiences. It has been found that small and medium business representatives are aware of the impact of social efficiency on the profitability of the enterprise in the long term. Besides, it was revealed that the implementation of social performance indicators is linked by the management of enterprises with communication with other organizations and with personnel, though a significant part of the respondents also noted the importance of communication with consumers.
50
Mustaffa, Che Su, Che Hasniza Che Soh, Zuraidah Abu Talib, and Suhaini Muda. "Lens Application of Social Construction Theory and Social Influence Theory to Examine the Factors of WhatsApp Usage as an Organizational Communication Medium." Jurnal Komunikasi: Malaysian Journal of Communication 37, no. 4 (December 30, 2021): 343–65. http://dx.doi.org/10.17576/jkmjc-2021-3704-20.
Full textAbstract:
Social Construction Theory assumes that the development of communication technology in the organization causes the organization's staff to share meanings and actions responding to the technology. Meanwhile, the Theory of Social Influence explains the impact of new technology applications such as social media usage affects the environment. These theories emphasise that social media such as WhatsApp has taken over traditional communication and become one of the primary communication channels in the organization. Accordingly, based on the assumptions found in both theories, this study was conducted to identify the determinants of WhatsApp acceptance as a medium of interaction between staff in an organization. Specifically, this study applies a qualitative method to examine WhatsApp usage as a medium of interaction. Data were obtained through in-depth interviews with the middle-level management staff at a public university. All informants were the staff members who have served the university for more than five years and have used WhatsApp for work-related matters. The interview transcription was analysed using the thematic analysis based on the assumptions of both theories. The research finding shows that the combination of both theories were able to explain the factor of WhatsApp usage and its implications among the staff in the organization. Therefore, this study has contributed towards the strengthening of the assumptions found in the Theory of Social Construction that is interpretive flexibility, tolerance, socio-cultural and stability, and also in the Theory of Social Influence which is compliance, identification, and internalization. In addition, this study has also contributed to studies related to communication technology usage and strengthening the theories related to these aspects. Keywords: Social media, WhatsApp, qualitative study, social construction theory, social influence theory.