Dissertations / Theses: 'Communication in management Australia'

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Carvalho, Jean-Paul. "Investor communications around adverse earnings shocks." University of Western Australia. School of Economics and Commerce, 2005. http://theses.library.uwa.edu.au/adt-WU2005.0123.

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[Truncated abstract] A spate of sudden, high-profile corporate collapses has raised serious concerns over the degree to which managers are open and honest about poor financial performance. Corporate failures such as Enron, WorldCom and Tyco in the United States and One.tel and HIH in Australia have advanced the view that internal governance mechanisms and private managerial incentives systematically fail to ensure timely and reliable disclosure of bad news (e.g. Jensen, 2004). This thesis appraises the conventional view by investigating managers’ communications with the capital market during a period of sudden, poor financial performance. We study 74 firms that are listed on the Australian Stock Exchange [ASX], which experience an adverse earnings shock between 1994 and 1999. An adverse earnings shock is defined as a year of positive, increasing net income, followed by two contiguous years of negative or declining net income. The Australian setting for this study provides access to a richer database of investor communications than previously utilised in the literature, including management discussion and analysis, strategy disclosures, earnings and revenue forecasts, earnings preannouncements, business segment forecasts, dividend changes and share repurchases. Exploiting this extensive data set, we find that managers actually step up their investor communications activities around an adverse earnings shock. In the low litigation Australian setting, we are able to rule out litigation-avoidance incentives as a major explanatory factor. We investigate whether the increase in the volume of investor communications is aimed at mitigating information asymmetry, signalling a turnaround in financial performance or simply due to management “hype”

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Mazzella, Annabel L. "Building reputation equity through stakeholder centred communication management : an exploratory study in the Australian oil & gas industry." Thesis, Edith Cowan University, Research Online, Perth, Western Australia, 2007. https://ro.ecu.edu.au/theses/293.

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This exploratory study examines industry reputation in the Australian oil and gas sector (AOG). It answers an urgent call by writers in relevant fields including marketing, communications, public relations and management to consider corporate reputation in broader terms and beyond organisational boundaries. The goal of this research is to develop an understanding of the building blocks and communications processes by which industry reputation/s forms.

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Sakurai, Yuka, and Yuka Sakurai@anu edu au. "Problems and Prospects in Cross-Cultural Interactions in Japanese Multinational Corporations in Australia." The Australian National University. Faculty of Economics and Commerce, 2001. http://thesis.anu.edu.au./public/adt-ANU20020122.092141.

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As multinational corporations (MNCs) are extending their international operations they need to examine issues such as the localisation of human resource policies and management, and the effective use of local and expatriate managers. Examination of expatriate studies indicates a lack of attention given to the relationships between expatriate managers and local managers or the perspectives of local managers working in MNCs. This thesis attempts to fill these gaps by focusing on the cross-cultural interactions between expatriate and local managers. This thesis addresses the importance of positive cross-cultural understanding between Japanese expatriate managers and local managers in Japanese subsidiaries in Australia, and its effect on work-related outcomes such as job satisfaction and commitment to the organisation. It identifies macro and micro factors which are associated with levels of job satisfaction and commitment of Japanese expatriate managers and Australian managers with special focus on economic functions of industry, communication, and mutual perceptions. Conceptual models for predicting organisational commitment for Japanese expatriate and Australian managers are developed, and the validity of the models is empirically tested. ¶ Australian managers and Japanese expatriate managers working for Australian subsidiaries of twelve Japanese-owned firms completed self-report questionnaires anonymously. A unique paired data set is used for particular analyses such as measuring communication and perceptions of each other. This thesis examines differences in work values and beliefs between Japanese expatriates and Australian managers on issues derived from structural and cultural features of Japanese MNCs; for example, the type of subsidiary-head office management (eg. strategic planning), integration of local managers, group-oriented decision making, and work ethic. It is found that there is a significant gap in perceptions between Japanese and Australian managers with regard to corporate membership, but no significant differences are found in their opinions towards the strategic planning style of management. Contrary to our expectations, Australian managers are found to be more group-oriented than Japanese managers. ¶ The characteristics of two industries, general trading firms (the sogo shosha) and manufacturing firms, are discussed and their impacts upon cross-cultural relationships and work attitudes of managers are examined. Findings indicate that Australian managers in manufacturing firms have more positive perceptions of work relations with Japanese managers and positive work attitudes than Australian managers in the sogo shosha. This suggests that manufacturing firms provide a more positive work environment to Australian managers than the sogo shosha, whereas cross-cultural interactions in the sogo shosha are not very effective, which may cause misunderstanding and mistrust between managers, and lower levels of job satisfaction and organisational commitment of local managers. The type of industry does not affect the work attitudes of Japanese managers or their perceptions of Australian counterparts. ¶ A conceptual model for predicting the organisational commitment of Japanese and Australian managers are developed and tested empirically. Independent variables included in the model are: individual characteristics, type of industry, psychological integration of local managers into the Japanese organisation, work relations between Japanese and local managers and job satisfaction. Results indicate that job satisfaction, work relations and tenure have significant impacts upon organisational commitment of Australian managers. As for the Japanese managers, job satisfaction and tenure have significant impacts upon organisational commitment, but no association between work relations and organisational commitment is found. In addition, the relationship between work relations and organisational commitment for the Australian managers is partially mediated by job satisfaction, however, this is not the case with the Japanese managers. ¶ The findings of this thesis will improve our understanding of cross-cultural interactions between expatriates and local managers, increasing overall firm performance and improving the quality of cross-cultural relationships within contemporary society. Moreover, these findings will provide a wider perspective on understanding how organisations can implement localisation of management and integrate local managers into the organisation.

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Mahoney, James Scott, and n/a. "Clipped Wings: Management discourses during organisational change at Australia's Civil Aviation Authority." University of Canberra. Arts & Design, 2007. http://erl.canberra.edu.au./public/adt-AUC20081113.153047.

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Structural change in organisations is stressful for staff and the managers who must implement it. Most change programs use employee communication techniques to support change directions set by senior executive decision makers-dominant coalitions. This research used a single case study to explain the context and management discourses of a major re-structure of an Australian Federal Government agency, the former Civil Aviation Authority (CAA), during the early 1990s. A content analysis examined the use of keywords in management discourses that argued the need for change. The keywords represented the two major change discourses: micro-economic reform and aviation safety regulation. A critical discourse analysis investigated the dominant coalition's discourse strategies to justify change. Content and process communication theories, and the role of framing in organisational change, were used to explain how employees may have reacted to change directions. The research found that change directions were framed as an economic imperative that clashed with a traditional organisational culture that emphasised the primacy of aviation safety. It found that mixed messages by the two principal members of the dominant coalition who drove change exacerbated the clash. The results suggest a need for further analysis of management discourses used to inform employees about structural change, especially in organisations that have legislative responsibilities. Further analysis of change messages framed by dominant coalitions could lead to a deeper understanding ofhow they affect employees and the change process.

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Mahoney, James Scott. "Clipped wings : management discourses during organisational change at Australia's Civil Avilation Authority /." Canberra, 2007. http://erl.canberra.edu.au/public/adt-AUC20081113.153047/index.html.

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Shuster, Gabriela. "The Management Of Feral Pig Socio-Ecological Systems In Far North Queensland, Australia." Antioch University / OhioLINK, 2012. http://rave.ohiolink.edu/etdc/view?acc_num=antioch1357345563.

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Buranaburivast, Vorapoj. "Applying social capital to electronic networks of practice : blog communities." UWA Business School, 2009. http://theses.library.uwa.edu.au/adt-WU2009.0209.

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Blogging is a recent phenomenon with research currently focusing on how it facilitates both personal and organisational knowledge exchange (Aimeur, Brassard & Paquet 2005; Hsu & Lin 2008). Social capital is shown to be a crucial factor facilitating knowledge transfer (Nahapiet and Ghoshal 1998). Blogging is a new social communication technology enabling individuals to collaborate and share knowledge. This research investigates how three dimensions of social capital affect individual knowledge sharing in weblog communities. In particular, it explores how individuals exploit weblogs as a tool for conversational knowledge management in educational institutions. Following Wasko & Faraj's (2005) study, the conceptual model is developed by setting eight independent variables from social capital dimensions and a dependent variable is set from individual behaviour in online knowledge sharing. Eight hypotheses are developed to test the relationship between these variables. A quantitative approach was applied for data collection and analysis. For data collection, an online survey was published in several Australian university weblog communities. An additional paper-based survey was distributed to the respondents in order to gain adequate sample size. For data analysis, confirmatory factor analysis (CFA) was applied to eliminate measurement items that shared a significant residual value with other measurement items. Further, the models obtained from confirmatory factor analysis were used to test the hypotheses by multiple regression analysis. Results from multiple regression analysis on online knowledge sharing suggest that trust, personal reputation and enjoy helping are positively associated with individual online knowledge sharing. The stepwise estimation procedure was further adapted in the regression model. The results show that four independent variables became significant to the study. These four significant variables were individual expertise, trust, personal reputation and enjoy helping. Lastly, several limitations in this study such as the sample of university online setting and respondents' activities on weblogs are discussed. These limitations lead to the direction of future research provided in conclusion of this study.

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Foxwell-Norton, Kerrie-Ann, and na. "Communicating the Australian Coast: Communities, Cultures and Coastcare." Griffith University. School of Arts, 2007. http://www4.gu.edu.au:8080/adt-root/public/adt-QGU20070814.094758.

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In Australia, Integrated Coastal Zone Management (ICM) is the policy framework adopted by government to manage the coastal zone. Amongst other principles, ICM contains an explicit mandate to include local communities in the management of the coastal zone. In Australia, the Coastcare program emerged in response to international acceptance of the need to involve local communities in the management of the coastal zone. This dissertation is a critical cultural investigation of the Coastcare program to discover how the program and the coastal zone generally, is understood and negotiated by three volunteer groups in SE Queensland. There is a paucity of data surrounding the actual experiences of Coastcare volunteers. This dissertation begins to fill this gap in our knowledge of local community involvement in coastal management. My dissertation considers the culture of Coastcare and broadly, community participation initiatives. Coastcare participants, government policymakers, environmental scientists, etc bring to their encounter a specific way of seeing the coast a cultural framework which guides their actions, ideas and priorities for the coastal zone. These cultural frameworks are established and maintained in the context of unequal relations of power and knowledge. The discourses of environmental science and economics as evidenced in the chief ICM policy objective, Ecologically Sustainable Development (ESD) are powerful knowledges in the realm of community participation policy. This arrangement has serious consequences for what governments and experts can expect to achieve via community participation programs. In short, the quest for power-sharing with communities and meaningful participation is impeded by dominant scientific and economic cultures which act to marginalise and discredit the cultures of communities (and volunteers). Ironically enough, the lack of consideration of these deeper relations of power and knowledge means that the very groups (such as policymakers, environmental scientists, etc) who actively seek the participation of local communities, contribute disproportionately to the relative failure of community participation programs. At the very least, as those in a position of power, policymakers and associated experts do little to enhance communication with local communities. To this situation add confusion wrought by changes in the delivery of the Coastcare program and a lack of human and financial resources. From this perspective, the warm and fuzzy sentiment of Coastcare can be understood as the Coastcare of neglect. However, the emergence of community participation as legitimate in environmental policymaking indicates a fissure in the traditional power relations between communities and experts. Indeed the entry of community participation policy is relatively new territory for the environmental sciences. It is this fissure which I seek to explore and encourage via the application of a cultural studies framework which offers another way of seeing community participation in coastal and marine management and thereby, offers avenues to improve relations between communities and experts. My fieldwork reveals a fundamental mismatch between the cultural frameworks which communities bring to the coast and those frameworks embodied and implemented by the Coastcare program. Upon closer examination, it is apparent that the Coastcare program (and community participation programs generally) are designed to introduce local lay communities to environmental science knowledge. Local coastal cultures are relegated to the personal and private realm. An excellent example of this is the scientifically oriented eligible areas for funding of the Coastcare program. The volunteers consulted for this project emphasized their motivation in terms of maintaining the natural beauty of the coast and protecting a little bit of coast from the rampant development of the coastal zone. Their motivations were largely the antithesis of ESD. They understood their actions as thwarting the negative impacts of coastal development this occurred within a policy framework which accepted development as fait daccompli. Australias nation of coastal dwellers may not know a lot about coastal ecologies but they do know the coast in other ways. Community knowledge of the coast can be largely accounted for in the phrase, Australian beach culture. Serious consideration of Australian beach culture in environmental policy is absent. The lack of attention to this central tenet of the Australian way of life is because, as a concept and in practice, beach culture lacks the seriousness and objectivity of environmental science knowledge it is about play, hedonism, holidays, spirituality, emotion and fun. The stories (including Indigenous cultural heritage) which emerge when Australians are asked about their beach cultural knowledge historical and contemporary experiences of the Australian coast await meaningful consideration by those interested in communicating with Australian communities living on the coast. This cultural geography is an avenue for policymakers to better communicate and engage with Australian communities in their quest to increase participation in, or motivate interest in community coastal management programs.

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Wajnryb, Ruth. "The pragmatics of feedback a study of mitigation in the supervisory discourse of TESOL teacher educators /." Phd thesis, Australia : Macquarie University, 1994. http://hdl.handle.net/1959.14/23100.

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Thesis (PhD)--Macquarie University, School of Education, 1994.
Includes bibliography.
Introduction ; The research question and the professional context of the inquiry -- Literature review: substantive survey -- Literature review: methodological survey -- Research method -- The prgamatics of feedback -- An ethnographic portrait of supervision -- Perceptions of mitigation -- Conclusion.
This research project investigates the language of supervisory conferences. A grounded theory approach is taken to the analysis of data drawn from teacher educators in TESOL (Teaching of English to Speakers of Other Languages) in their feedback discussions with teachers following observed lessons.--Supervisory talk is investigated within a linguistic framework of politeness theory: while the supervisory role includes the obligation of criticism, the act of criticism is constrained by the face-to-face encounter of the supervisory conference. A central construct is the notion of fragility: the supervisory conference-an event which is equated with the talk that achieves it - is considered to be inherently fragile. The aim of the project is to investigate the language so as to uncover the source of the fragility.--Findings suggest that the perceived tension derives from a tug-of-war of essential elements: while the supervisory position affords discoursal power (the right to raise and pursue topics, take long turns, drive the discourse etc), the fa-threatening nature of the event obliges supervisors to resort to social/strategic skills to protect the teacher's face, as well as their own. The textualisation of this restraint takes the form of linguistic mitigation - devices rooted in syntax and semantics that allow supervisors to undercut the force of their own assertions. Mitigation is posited as the means by which supervisors resolve the clash-of-goals that is central to their role. However, mitigation is risky because it may interfere with message clarity.-- The product of the grounded study is a typology of utterance-level mitigation. The typology has three macro-categories (syntactic, semantic and indirectness) and fourteen sub-categories.-- The study was triangulated through an ethnographic investigation of supervisory concerns about feedback; and through an experiment designed to gauge teachers' perceptions of variously mitigated supervisory language. Findings from both studies corroborate the central tenet by contributing images of supervision that support the clash-of-goals thesis.--The projected applied outcome is in supervisor training where, it is suggested, strategic training delivered in a framework of politeness theory would reduce the unwitting dependence on mitigation and hence the risk of message distortion.--Suggestions for further research conclude the study.
Mode of access: World Wide Web.
413 leaves

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Reynolds, Mary Elizabeth. "The Contribution of Knowledge Management to Learning : an Exploration of its Practice and Potential in Australian and New Zealand Schools." Diss., University of Pretoria, 2005. http://hdl.handle.net/2263/25994.

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The purpose of this qualitative research was to investigate the relatively new concept of knowledge management as it applies to schools as learning organisations. Literature on knowledge management abounds and is covered by authors in a wide variety of fields. However, literature relating to knowledge management in schools is limited, particularly literature by in-school practitioners. The study provides a teacher-librarian’s view gleaned largely from interactions with colleagues in the profession. The fieldwork for the study was undertaken in a small cross-section of Australian and New Zealand schools in 2001. Semi-structured interviews yielded answers to questions on how teachers shared their knowledge, on how ICTs enabled knowledge management, the implications of knowledge management for teacher-librarians and the concept of the knowledge-enabled school. The findings relate to the structuring of human resources and decision making processes, information literacy and knowledge construction, the critical learning community that optimises learning, the parallel development of social and ICT infrastructures, information management tools, the role of the teacher-librarian and the incorporation of knowledge management into systemic reforms. The study recommends that the ways in which teachers share knowledge requires further scrutiny, that research should establish the capacity for knowledge management in schools, that tools and systems are integrated as a KM Toolbox and that one particularly successful model of systemic reform based on knowledge management principles be piloted in South African schools. The study provides a singular record of knowledge management practice and potential in schools.
Dissertation (MEd)--University of Pretoria, 2006.
Curriculum Studies
MEd
Unrestricted

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Tregeagle, Susan. "Harnessing information and communication technology for vulnerable children the redevelopment of the Australian case management systems 'Looking After Children' and 'Supporting Children and Responding to Families' /." View thesis, 2009. http://handle.uws.edu.au:8081/1959.7/44013.

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Thesis (Ph.D.)--University of Western Sydney, 2009.
A thesis submitted to the University of Western Sydney, College of Arts, Social Justice and Social Change Research Centre, in fulfilment of the requirements for the degree of Doctor of Philosophy. Includes bibliographical references.

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Imaeda, Chieko. "Cross-cultural pragmatics: Politeness for the customer in spoken aspects of service in the restaurant in Australian English and Japanese." Thesis, Edith Cowan University, Research Online, Perth, Western Australia, 2002. https://ro.ecu.edu.au/theses/755.

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In listening to members of different cultures, it is possible to feel bad, even while recognising that the speaker is trying to speak politely. Sometimes we do not feel very comfortable with someone else’s speech, even though their expressions might be very polite with the choice of specific linguistic forms to show a high level of formality such as terms of address and specific types of formulaic expression such as ' I (don 't) think ... ' or ' I (don't) believe' . The speaker may be intending to speak politely in a considerate way. But the hearer's reaction may be quite different.

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Chen, Chia-Hung. "Word-of-mouth information gathering : an exploratory study of Asian international students searching for Australian higher education services." Queensland University of Technology, 2006. http://eprints.qut.edu.au/16275/.

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Word-of-mouth communication (WOMC) has been recognized as a powerful marketing communication medium that many consider beyond marketers' control and yet is a reliable, creditable, trustworthy information-gathering tool, especially in credence-based services (CBS). To date, the various types of WOMC messages have not yet been adequately studied in the context of CBS. Using the individual face-toface convergence interview (CI) technique as the primary data collection method of exploratory research, this study attempts to fill this gap by describing the types, the characteristics, and the significance of WOMC messages involved in a CBS information gathering process (e.g. selection of an Australian higher education service). Marketers in the higher education sector feel WOMC advertising is unfamiliar and less manageable, but powerful in practice, especially in recruiting overseas Asian students. This study took the strengths of computer-assisted qualitative data analysis software (CAQDAS), N*Vivo 2, to manage qualitative transcriptions and enhance the data analysis process in organizing, linking, coding categorizing, organizing, summarizing behaviour patterns in order to explore the insightful findings and answer research questions. The study summarizes participants' motivation items and the specific information gathering steps as the foundation to discover the three types of WOMC messages (service information gathering, subjective personal experience, and personal advice) the characteristics of WOMC messages and the significance of WOMC messages in the CBS information gathering process. In theoretical terms, the findings on the role of types of WOMC messages have extended Beltramini model in the information gathering stage. In terms of the management implications, this research advances the current understanding of the types of WOMC messages, insightful WOMC characteristics and significances in behaviour patterns in the CBS information gathering process. As a result, university marketers are able to effectively cultivate various types of WOMC messages in promotion campaigns.

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Chen, Chia-Hung. "Word-of-mouth information gathering : an exploratory study of Asian international students searching for Australian higher education services." Thesis, Queensland University of Technology, 2006. https://eprints.qut.edu.au/16275/1/Chia-Hung_Chen_Thesis.pdf.

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Word-of-mouth communication (WOMC) has been recognized as a powerful marketing communication medium that many consider beyond marketers' control and yet is a reliable, creditable, trustworthy information-gathering tool, especially in credence-based services (CBS). To date, the various types of WOMC messages have not yet been adequately studied in the context of CBS. Using the individual face-toface convergence interview (CI) technique as the primary data collection method of exploratory research, this study attempts to fill this gap by describing the types, the characteristics, and the significance of WOMC messages involved in a CBS information gathering process (e.g. selection of an Australian higher education service). Marketers in the higher education sector feel WOMC advertising is unfamiliar and less manageable, but powerful in practice, especially in recruiting overseas Asian students. This study took the strengths of computer-assisted qualitative data analysis software (CAQDAS), N*Vivo 2, to manage qualitative transcriptions and enhance the data analysis process in organizing, linking, coding categorizing, organizing, summarizing behaviour patterns in order to explore the insightful findings and answer research questions. The study summarizes participants' motivation items and the specific information gathering steps as the foundation to discover the three types of WOMC messages (service information gathering, subjective personal experience, and personal advice) the characteristics of WOMC messages and the significance of WOMC messages in the CBS information gathering process. In theoretical terms, the findings on the role of types of WOMC messages have extended Beltramini model in the information gathering stage. In terms of the management implications, this research advances the current understanding of the types of WOMC messages, insightful WOMC characteristics and significances in behaviour patterns in the CBS information gathering process. As a result, university marketers are able to effectively cultivate various types of WOMC messages in promotion campaigns.

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Mitchell, James Ian School of Sociology UNSW. "MANAGEMENT DISCOURSE AND PRACTICE IN AUSTRALIA." Awarded by:University of New South Wales. School of Sociology, 1998. http://handle.unsw.edu.au/1959.4/17459.

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This thesis sought to place the development of managers, management theory, practice and discourse within its general historical context. The emergence and growth of a body of managers in Australia was examined utilising Historical Sociology, Survey, Content Analysis and Theory of Practices methods. Australian managers, management practice and discourse were influenced by British, American and, more recently, Japanese management theories and practices. Theories and practices from Classical Management and subsequent theories were evidenced as trends which dominated for periods, changing the practices and discourses of managers. Based on a survey of Australian managers, the interaction between management theories and practices was examined and interpreted. Counter trends existed in periods that were dominated by particular theoretical models. These counter trends provided the links to newer practices and theories. The results indicated the continued importance of all theoretical models and the practices they describe. In Australia, the theoretical perspectives did not fit the trends of broad cycles of economic activity but overlapped, having been introduced in differing time frames. Management discourse was evaluated through content analysis of the editorials of Rydge's (a local management magazine) from 1945 to 1987 to ascertain any changes in management discourse as the result of the introduction of new management theories. Other themes and trends were identified and examined to provide insights into managers' values. The production and reproduction of practices were considered utilising a Theory of Practice. In the field of management, practices are produced and reproduced by managers influenced by their habitus, the division of labour and the exercise of power. The survey and content analysis results were examined to profile the habitus through the impact of managers' backgrounds on their behaviour, practice and discourse. These constituted forms of cultural capital which mediated managers' beliefs through symbolic instruments embedded in its structuring structures. Overall, the research highlighted relationships between typologies of management theories, discourses and practices and provided a profile of the production and reproduction of practices in a contemporary Australian setting.

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Seehra, Gurinder. "Communication design management." Thesis, Birmingham City University, 2002. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.272178.

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Mrowa, Colette. "Communication, discourse, interaction in language classes. /." Title page, contents and summary only, 1997. http://web4.library.adelaide.edu.au/theses/09PH/09phm939.pdf.

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Thesis (Ph. D.)--University of Adelaide, Dept. of Linguistics, 1997.
Amendments and errata are in pocket on front end paper together with covering letter. Includes bibliographical references (leaves 168-185).

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Martin, Anthony Phillip, and n/a. "Governmental Information & Communications Technology Outsourcing Since 1996 to 2000: A Risk Profiling Model." University of Canberra. Business & Government, 2007. http://erl.canberra.edu.au./public/adt-AUC20070809.121919.

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In 1996 the Howard Government came to power in Australia. At that point in time the commonwealth budget was in significant deficit, the economy was weak and there was significant commonwealth debt. To address these issues the Howard Government moved to implement several cost savings and income generating projects began under the outgoing ALP government. In addition, part of the Howard reforms was the move toward the private side in the public / private mix in the delivery of government services. One of the high profile and significant projects was the outsourcing of the commonwealth public sector Information and Communications Technology (ICT) delivery. It was called the IT Initiative and was managed by the Minister for Finance, the Honourable Mr Fahey. Mr Fahey had earlier attempted significant outsourcing projects whilst in NSW government; at one time Mr Fahey was NSW Premier. The intent of the IT Initiative as policy was to achieve better and more cost effective ICT services for the commonwealth. This research reviews the efficacy of the IT Initiative. Under the Westminster system, governments can implement government policy as approved by the parliament. However not all policy is reviewed by the parliament. In this case the IT Initiative was part of the Howard pre-election policy and therefore was considered 'mandated' by the electorate. Irrespective of this approval, was the IT Initiative supported by the research at the time and did the IT Initiative and its implementation make sound business sense when compared to the research and models and in particular effectiveness, efficiency and economy. This thesis will review the IT Initiative using both static and dynamic models using Transaction Based Economics (TCE). Both models will support the view that the IT Initiative as practiced was a relatively high risk strategy. The thesis will utilise TCE and risk management to develop a risk profiling model for ICT with effectiveness, efficiency, economy as the three dimensions. Finally, the risk-profiling model, while based on earlier modelling, provides a new insight into the issue of centralising versus decentralising of government operations especially as these approaches relate to novel technological applications across various departments.

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Terrill, Gregston Charles. "Secrecy and openness, publicity and propaganda : the politics of Australian federal government communication." Thesis, Queensland University of Technology, 1996.

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Brooke, Cassandra. "Marine pollution management under the Environment Protection Act 1993 (SA) /." Title page, contents and abstract only, 1996. http://web4.library.adelaide.edu.au/theses/09ENV/09envb872.pdf.

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Morse, Jeffrey V. "Toward cultural symbiosis between Australia and Japan : an exploratory study." Thesis, Queensland University of Technology, 1989. https://eprints.qut.edu.au/36379/1/36379_Morse_36379.pdf.

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Australia-Japan communication is at a crossroads. The relationship between the two cultures is being strained not necessarily by language barriers or patterns of behavior, but by the disparate ends of stakeholders, who include all Australians, Japanese and citizens of other nations. There exist obvious imbalances among: 1. Australian foreign policy elites and the public. 2. Specialists in government, business and academia who cannot see past their own disciplines. The situation which has emerged in the late 1980s, in which Australia-Japan relations are under serious strain, results from a failure to account for the complexity of the intercultural relationship and its stakeholders. The phenomenon is not new. Relations between Australia and Japan have been overshadowed by a disparity of ends from the time the two nations became conscious of each other in world affairs. Required is a theoretical approach which takes into account the complexity of the international and intercultural relationship. Theory needs to address the relationship in its totality, rather than focus on particular specialist areas, as happens at present. Systems thinking provides the underpinning for a holistic approach required to facilitate communication between cultures and stakeholders toward a mutually beneficial relationship. Using processes and models to arrive at a common ground'', a systems approach would address the ends Australia and Japan need to reach to survive. An important part of achieving these ends is a constant process of interaction and feedback which may be planned for. Ways of keeping stakeholders in touch with developments in the intercultural relationship and encouraging their active participation need to be part of the planner's brief. For the researcher, methodology must take into account not only cultural differences, but the many individual and environmental factors which are apt to affect the Australia-Japan relationship.

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Kreuiter, Allan. "An analysis of the science communication of co-operative centres." Thesis, Canberra, ACT : The Australian National University, 1994. http://hdl.handle.net/1885/139575.

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Shannon, Dr Cad W. "Effective Management Communication Strategies." ScholarWorks, 2018. https://scholarworks.waldenu.edu/dissertations/5779.

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Managing employee engagement is critical to the success of an organization, but 85% of managers struggle with engaging employees. The purpose of this single-case study was to explore effective communication strategies within an organization and determine how managers used these strategies to increase employee engagement, productivity, and organizational effectiveness. Data were collected from organizational documents, observations, and semistructured interviews with 6 managers of a corporation located in the midwestern United States. All participants were working full-time for at least 3 years, had a managerial title, and were responsible for departmental communication. Moustakas's modified van Kaam method was used for data analysis. Communication theory provided the conceptual framework for the study. Three themes that emerged from the participants' interviews, observations, and data analysis were coaching employees, motivation, and consistency in communication. The findings of this study may impact positive social change by improving the organizational competitive environment through engagement in the community and society. The implications for positive social change include the potential for managers with direct reports to improve their understanding of the causes of engagement and disengagement, internal communication strategies that cause disengagement, and the benefits of implementing engagement strategies. The results of this study may provide managers with knowledge about employee engagement strategies used to improve productivity and organizational effectiveness within the industry. Community relationships could also improve as a result of effective communication.

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Sato, Braxton. "Management Accountants, Risk Management, and Effective Communication." Scholarship @ Claremont, 2012. http://scholarship.claremont.edu/cmc_theses/324.

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This paper seeks to explain the frameworks that the risk accountant likely operates in. It begins with a discussion of risk in the business context. Then the paper examines existing frameworks in light of the work of management accountants. The paper looks more closely at the tools the management accountant has at his disposal to identify, assess, and communicate risk as well as issues surrounding the use of these tools such as the calculative culture of the firm and biases in risk perception. It is meant to be useful to academics pursuing future research in risk accounting and also to management accountants in risk management.

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Kritikos, Vicky. "INNOVATIVE ASTHMA MANAGEMENT BY COMMUNITY PHARMACISTS IN AUSTRALIA." University of Sydney, 2007. http://hdl.handle.net/2123/2064.

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Doctor of Philosophy
Excerpt Chapter 2 - A review of the literature has revealed that asthma management practices in the Australian community are currently suboptimal resulting in significant morbidity and mortality. In adolescent asthma there are added challenges, with problems of self-image, denial and non-adherence to therapy where self-management skills assume a greater importance (Forero et al 1996, Price 1996, Brook and Tepper 1997, Buston and Wood 2000, Kyngäs et al 2000). In rural and remote areas in Australia, asthma management practices have been shown to be poorer and mortality rates from asthma are considerably higher compared to metropolitan areas (AIHW ACAM 2005, AIHW 2006). Limited access and chronic shortages of specialist services in rural areas are shifting the burden more and more towards the primary sector (AIHW 2006). It becomes paramount that people with asthma in rural settings become involved in self-management of their asthma and that community based health care providers be more proactive in facilitating these self-management behaviours by appropriate education and counselling. Health promotion activities, which are a broad range of activities including health education, have been acknowledged as having the potential to improve the health status of rural populations (National Rural Health Alliance 2002). Community pharmacy settings have been shown to be effective sites for the delivery of health promotion, screening and education programs (Anderson 2000, Elliott et al 2002, Cote et al 2003, Hourihan et al 2003, Watson et al 2003, Boyle et al 2004, Goode et al 2004, Paluck et al 2004, Sunderland et al 2004, Chambers et al 2005, Saini et al 2006). In the case of asthma, outreach programs have been shown to have beneficial effects in terms of reducing hospital admissions and emergency visits and improved asthma outcomes (Greineder et al 1995, Stout et al 1998, Kelly et al 2000, Legorreta et al 2000, Lin et al 2004). We proposed to extend the role of the community pharmacist beyond the traditional realm of the “pharmacy” into the community in rural Australia with the first asthma outreach programs designed for community pharmacy. The outreach programs were designed to include two health promotion strategies, the first targeting adolescents in high schools and the second targeting the general community. The project aimed firstly, to assess the feasibility of using community pharmacists to deliver two asthma outreach programs, one targeting adolescents and one for the wider community in a rural area and secondly, to assess the programs’ impact on adolescent asthma knowledge and requests for information at the community pharmacy. Excerpt Chapter 3 - Patient education is one of the six critical elements to successful long-term asthma management included in international and national asthma management guidelines, which have emphasised education as a process underpinning the understanding associated with appropriate medication use, the need for regular review, and self-management on the part of the person with asthma (Boulet et al 1999, National Asthma Council 2002, National Asthma Education and Prevention Program 2002, British Thoracic Society 2003, NHLBI/WHO 2005). The ongoing process of asthma education is considered necessary for helping people with asthma gain the knowledge, skills, confidence and motivation to control their own asthma. Since most health care professionals are key providers of asthma education, their knowledge of asthma and asthma management practices often needs to be updated through continuing education. This is to ensure that the education provided to the patient conforms to best practice guidelines. Moreover, health care professionals need to tailor this education to the patients’ needs and determine if the education provided results in an improvement in asthma knowledge. A review of the literature has revealed that a number of questionnaires have been developed that assess the asthma knowledge of parents of children with asthma (Parcel et al 1980, Fitzclarence and Henry 1990, Brook et al 1993, Moosa and Henley 1997, Ho et al 2003), adults with asthma (Wigal et al 1993, Allen and Jones 1998, Allen et al 2000, Bertolotti et al 2001), children with asthma (Parcel et al 1980, Wade et al 1997), or the general public (Grant et al 1999). However, the existing asthma knowledge questionnaires have several limitations. The only validated asthma knowledge questionnaire was developed in 1990 and hence, out of date with current asthma management guidelines (Fitzclarence and Henry 1990). The shortcomings of the other knowledge questionnaires relate to the lack of evidence of the validity (Wade et al 1997, Grant et al 1999, Bertolotti et al 2001), being outdated 81 with current concepts of asthma (Parcel et al 1980) or having been tested on small or inadequately characterised subject samples e.g. subject samples consisting of mainly middle class and well educated parents (Brook et al 1993, Wigal et al 1993, Moosa and Henley 1997, Allen and Jones 1998, Allen et al 2000, Ho et al 2003). Furthermore, most of the published asthma knowledge questionnaires have been designed to assess the asthma knowledge of the consumer (i.e. a lay person with asthma or a parent/carer of a person with asthma). There is no questionnaire specifically developed to assess the asthma knowledge of health care professionals, who are key providers of asthma education. It is hence important to have a reliable and validated instrument to be able to assess education needs and to measure the impact of training programs on asthma knowledge of health care professionals as well. An asthma knowledge questionnaire for health care professionals might also be used to gauge how successful dissemination and implementation of guidelines have been. Excerpt Chapter 4 - Asthma self-management education for adults that includes information about asthma and self-management, self-monitoring, a written action plan and regular medical review has been shown to be effective in improving asthma outcomes (Gibson et al 1999). These interventions have been delivered mostly in a hospital setting and have utilised individual and/or group formats. Fewer interventions have been delivered in a primary care setting, usually by qualified practice nurses and/or general practitioners or asthma educators and, to date, their success has not been established (Fay et al 2002, Gibson et al 2003). Community pharmacy provides a strategic venue for the provision of patient education about asthma. Traditionally, patient education provided by community pharmacists has been individualised. However, group education has been shown to be as effective as individualised education with the added benefits of being simpler, more cost effective and better received by patients and educators (Wilson et al 1993, Wilson 1997). While small group education has been shown to improve asthma outcomes (Snyder et al 1987, Bailey et al 1990, Wilson et al 1993, Yoon et al 1993, Allen et al 1995, Kotses et al 1995, Berg et al 1997, de Oliveira et al 1999, Marabini et al 2002), to date, no small-group asthma education provided by pharmacists in the community pharmacy setting has been implemented and evaluated.

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Powell, Robert. "Industry value at risk in Australia." Thesis, Edith Cowan University, Research Online, Perth, Western Australia, 2007. https://ro.ecu.edu.au/theses/297.

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Value at Risk (VaR) models have gained increasing momentum in recent years. Market VaR is an important issue for banks since its adoption as a primary risk metric in the Basel Accords and the requirement that it is calculated on a daily basis. Credit risk modelling has become increasingly important to banks since the advent of Basel 11 which allows banks with sophisticated modelling techniques to use internal models for the purpose of calculating capital requirements. A high level of credit risk is often the key reason behind banks failing or experiencing severe difficulty. Conditional Value at Risk (CVaR) measures extreme risk, and is gaining popularity with the recognition that high losses are often impacted by a small number of extreme events.

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Reinke, Leanne 1964. "Community, communication and contradiction : the political implications of changing modes of communication in indigenous communities of Australia and Mexico." Monash University, School of Political and Social Inquiry, 2001. http://arrow.monash.edu.au/hdl/1959.1/8812.

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Sefton, Robin 1941. "Alternative futures : cultivating a new management paradigm in vocational education and training." Monash University, Faculty of Education, 2000. http://arrow.monash.edu.au/hdl/1959.1/7658.

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Kwok, Ho King Calvin Actuarial Studies Australian School of Business UNSW. "Energy price modelling and risk management." Awarded by:University of New South Wales. Actuarial Studies, 2007. http://handle.unsw.edu.au/1959.4/40602.

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This thesis focuses on the development of a forecasting model for short- to medium-term electricity spot prices, based on modelling the dynamics of the supply and demand functions. It is found that the equilibrium assumption frequently adopted in electricity price models does not always hold; to overcome this problem, a notional demand process derived from the market clearing condition is proposed. Not only is this demand process able to capture all the price-affecting factors in one variable, but it also allows the equilibrium assumption to be satisfied and a spot price model to be built, using any appropriate form of hypothetical supply function. In addition, this thesis presents a model for approximating and modelling the bid stacks by capturing the points that govern their shape and location. Integrating these two models provides a realistic model that has a mean absolute percentage error of approximately 19% and 24% for week- and month-ahead forecasts respectively, when applied to the New South Wales (NSW) half-hourly electricity spot prices. Additionally, the density forecasting evaluation method proposed by Diebold et al. (1998) is employed in the thesis to assess the performance of the model. Besides the development of a spot price model, a two-part empirical study is made of the prices of NSW electricity futures contracts. The first part of the study develops a method based on the principle of certainty equivalence, which enables the market utility function to be recovered from a set of futures market quotes. The method is tested with two different sets of simulated data and works as expected. However, it is unable to obtain useful results from the NSW market quotes due to the poor data quality. The second part uses a regression method to investigate the relationship between futures prices and the descriptive statistics of the underlying spot prices. The result suggests that futures prices in NSW are linear combinations of the median and volatility of the final payoff.

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Gustafsson, Johanna. "Swedes in Australia - and their thoughts about business communication and culture." Thesis, Halmstad University, School of Social and Health Sciences (HOS), 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-2383.

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The purpose of the thesis is to study Swedes who live in Australia about their thoughts concerning differences between the cultures and their communication styles in the following four areas; Power Distance, Masculinity verses Femininity, Affective verses Neutral, and Time.

I have chosen a qualitative approach for this study. My research is based on 10 telephone interviews; conducted with Swedes who work for various companies in Australia.

My theoretical chapter includes theories in the field of communication science and culture. Four scientists’ theories are explained; William B. Gudykunst's Anxiety /Uncertainty Management theory, Edward Hall’s High-and Low-context theory, Geert Hofstede’s national culture theory, and Fons Trompenaars’ culture business theory.

My research concludes that there are some main differences between the Swedish and Australian culture and between Swedes’ and Australians’ communication style. My research shows that Sweden is a low-power distance, feminine and neutral culture. While Australia is a higher power-distance, masculine and more affective culture, compared to Sweden. My study also confirmed that the time aspect is not as flexible communicated in Sweden as it is in Australia. All these culture differences are reflected in the cultures’ communication style. For example, Swedes are characterized by a team-oriented, open and equal communication style, whereas Australians use a more hierarchical, assertive and unilateral communication style. While group discussions, personal responsibility, and a high flow of information are common in Sweden, Australia is more characterized by delegation and protectiveness of territories, authority, and information flow.

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Clabaugh, Cecil A. "Downsizing : an analysis of organisational strategies and human resource management outcomes." Thesis, Edith Cowan University, Research Online, Perth, Western Australia, 2001. https://ro.ecu.edu.au/theses/1070.

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The objective of this research was to examine the relationship between loss and retention of key employees in downsizing organisations and organisational performance. The purpose of this was to develop an understanding of the organisational performance that results when downsizing organisations are unable to retain their key workers. The secondary objective of the research was to examine the factors that make up a downsizing organisation's employee selection process in order to determine how these factors affect loss and retention of key workers. The research was guided by a theoretical framework developed by Kozlowski et al (1993) and Thornhill and Saunders (1998) and utilised a multi-method research approach suggested by Creswell (1994) and Eisenhardt (1989). The contextual issues in downsizing employee selection were examined through analysis of seven Western Australian case study organisations. The case studies, through structured interviews and secondary data, provided insight into the complexity of the employee selection process, enabled a rich contextual base which aided in understanding the downsizing process, informed the development of a survey instrument, and provided for triangulation of the data. Each organisation was analysed as a unique site. Cross-site analysis techniques, based on pattern analysis, provided a better understanding of the selection process (Miles and Huberman, 1984). The downsizing process for each organisation was mapped as a process model in order to compare the employee selection process across the organisations. The survey sampling frame was based on the Kompass Australia (1999) data set, which included around 26,000 organisations. A random sample of the data set resulted in selection of 1860 Australian organisations for survey. The firms constituted a wide cross-section of Australian private and public sector organisations and varied in size as well as type of company. Some 422 organisations responded to the survey for a response rate of 23%. Firms provided demographic information as well as data on the process used for employee selection, whether or not the firm lost key employees and managers, use of redundancy packages, use of selection strategies, and organisational performance subsequent to the downsizing. Factor analysis was used to develop a simplified classification system for organisational performance. This resulted in a reduction of the performance variables to two categories: employee performance and financial performance. The two factors of organisational performance were then used for cluster analysis in order to classify the organisations according to the two performance dimensions. The results of this stage of the analysis suggested that the best fit for modelling the groupings of performance was based on a three-cluster solution. It was discovered that most of the organisations, 52%, exhibited declines in both employee and financial performance. Additionally only 33% of the organisations improved both financial and employee performance, and some 15% of the organisations improved financial performance despite declines in employee performance. The three groups of organisations were then examined for differences in loss and retention of key managers and employees. Using chi-square tests, it was discovered that 66% of the organisations that suffered declines in both financial and employee performance lost key employees during the downsizing process and that only 32% of those organisations that improved both financial and employee performance lost key managers. The results were statistically significant and supported the premise that loss and retention of key managers and key employees is closely associated with organisational performance in downsizing firms. The effects of the employee selection process on loss and retention of key managers and employees were next examined. It was discovered that larger organisations tended to lose a disproportionate level of both key managers and key employees, that the greater the proportion of staff that were shed the greater the probability of loss of key managers and employees, and that certain types of industries, such as mining companies, insurance and financial institutions, and utilities, demonstrated a high proportion of loss of key managers. The factors influencing loss of key managers included transfers to lower paying jobs as a downsizing alternative to cost reduction, the use of delayering as a downsizing target, and use of across-the-board staff .cuts to achieve cost reduction. Strategies that resulted in retention of key managers included the use of a competitive selection process that utilised selection criteria such as skills and experience. Key employees were lost to organisations that transferred workers to lower paying jobs, reduced the number of working hours, downsized as a result of merger or takeover, downsized in order to achieve economic turnaround as the primary goal, close specific work sites, and used voluntary redundancy as the primary downsizing strategy. It is argued that these results have significant implications for human resource management theory and practice, suggesting that employees must be valued as strategic assets not only in periods of expansion, but during organisational contraction.

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Mafi, Salote Christine Laumanukilupe. "Assertive communication by first- and second-generation Tongan employees in Australia /." [St. Lucia, Qld.], 2003. http://www.library.uq.edu.au/pdfserve.php?image=thesisabs/absthe17040.pdf.

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Wright, Tarah Sharon Alexandra. "Investigating community-based coastal zone management in Queensland, Australia." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1998. http://www.collectionscanada.ca/obj/s4/f2/dsk2/tape17/PQDD_0014/MQ36542.pdf.

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Kennelly, Jason. "IT Management Consulting in Australia: A Major Issues Study." Thesis, Queensland University of Technology, 2005. https://eprints.qut.edu.au/16190/1/Jason_Kennelly_Thesis.pdf.

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We are amidst a period of radical change in Management Consulting worldwide. The latter half of the twentieth century has seen major extensions to the range of services promoted under the umbrella of Management Consulting. The traditional Management Consulting Firms, such as McKinsey & Co., tend to provide strategy consulting. By contrast, the other multinational Management Consulting Firms have focused on Business Process Re-engineering and other services with an Information Technology emphasis. Significantly, several multinational Management Consulting Firms have come under the control of Information Technology companies. As yet, very little research has been conducted into the issues that Management Consultants face in Australia. This research project provides an empirical investigation aimed at identifying these issues. In doing so, the study intends to answer the following research question "What are the major issues facing Management Consulting Firms in Australia?" To assist in answering this overarching question the study endeavours to address three investigative questions (1) What is the relative severity of issues facing Management Consulting Firms in Australia? (2) What are the Knowledge Management related issues facing Management Consulting Firms in Australia? And (3) What distinctions can be made between Knowledge Management issues and approaches of small-medium sized Management Consulting Firms and large Management Consulting Firms? This thesis is a compilation and comparison of evidence gathered from four separate but related sub-studies into the Management Consulting industry. The first, a Context Case Study of Management Consulting issues faced by small-medium sized firms, aimed to generate a rich, qualitative description of the study context, which, in turn, provides background to a larger follow-up Issues Delphi Study. Interpretation of the data gathered for the Context Case Study focuses on gaps between the literature and observed practice. The Issues Delphi Study garners response from members of the Institute of Management Consultants (IMC) in two survey rounds that inventory issues and then gauge their importance. In addition, an exploratory and descriptive case study was performed to investigate Knowledge Management Strategies and Practices in the Australian branch of Accenture, a well known International Management Consulting Firm. Though the Accenture Case Study has an operational emphasis, both macro and micro issues of Knowledge Management are considered; macro issues pertain to the strategic leverage of Knowledge Assets, while micro issues pertain to creation, transfer and reuse of knowledge within the firm, and between the firm and its clients. Knowledge Management is identified as essential to the achievement of sustained competitive advantage for all Professional Service Firms; of which Management Consulting Firms are a subset. As such, a conceptual analysis of the Knowledge in Professional Service Firms model, developed by Empson and Morris (1998), was performed to enhance the researchers understanding of Knowledge Management in Management Consulting Firms. The analysis of the model's constructs and their relationships assists the researcher's analysis of data gathered from the other three sub-studies. In addition, the attempt to develop several model variants is explored and an argument for the resulting final model variant which incorporates a new construct, Knowledge Management, is presented. Finally, the study compares the issues identified from the four separate sub-studies. The issues gathered are mapped into Knowledge in Professional Service Firms model, providing useful insights into the importance of sound Knowledge Management practices in small, medium and large Management Consulting Firms.

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Kennelly, Jason. "IT Management Consulting in Australia: A Major Issues Study." Queensland University of Technology, 2005. http://eprints.qut.edu.au/16190/.

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We are amidst a period of radical change in Management Consulting worldwide. The latter half of the twentieth century has seen major extensions to the range of services promoted under the umbrella of Management Consulting. The traditional Management Consulting Firms, such as McKinsey & Co., tend to provide strategy consulting. By contrast, the other multinational Management Consulting Firms have focused on Business Process Re-engineering and other services with an Information Technology emphasis. Significantly, several multinational Management Consulting Firms have come under the control of Information Technology companies. As yet, very little research has been conducted into the issues that Management Consultants face in Australia. This research project provides an empirical investigation aimed at identifying these issues. In doing so, the study intends to answer the following research question "What are the major issues facing Management Consulting Firms in Australia?" To assist in answering this overarching question the study endeavours to address three investigative questions (1) What is the relative severity of issues facing Management Consulting Firms in Australia? (2) What are the Knowledge Management related issues facing Management Consulting Firms in Australia? And (3) What distinctions can be made between Knowledge Management issues and approaches of small-medium sized Management Consulting Firms and large Management Consulting Firms? This thesis is a compilation and comparison of evidence gathered from four separate but related sub-studies into the Management Consulting industry. The first, a Context Case Study of Management Consulting issues faced by small-medium sized firms, aimed to generate a rich, qualitative description of the study context, which, in turn, provides background to a larger follow-up Issues Delphi Study. Interpretation of the data gathered for the Context Case Study focuses on gaps between the literature and observed practice. The Issues Delphi Study garners response from members of the Institute of Management Consultants (IMC) in two survey rounds that inventory issues and then gauge their importance. In addition, an exploratory and descriptive case study was performed to investigate Knowledge Management Strategies and Practices in the Australian branch of Accenture, a well known International Management Consulting Firm. Though the Accenture Case Study has an operational emphasis, both macro and micro issues of Knowledge Management are considered; macro issues pertain to the strategic leverage of Knowledge Assets, while micro issues pertain to creation, transfer and reuse of knowledge within the firm, and between the firm and its clients. Knowledge Management is identified as essential to the achievement of sustained competitive advantage for all Professional Service Firms; of which Management Consulting Firms are a subset. As such, a conceptual analysis of the Knowledge in Professional Service Firms model, developed by Empson and Morris (1998), was performed to enhance the researchers understanding of Knowledge Management in Management Consulting Firms. The analysis of the model's constructs and their relationships assists the researcher's analysis of data gathered from the other three sub-studies. In addition, the attempt to develop several model variants is explored and an argument for the resulting final model variant which incorporates a new construct, Knowledge Management, is presented. Finally, the study compares the issues identified from the four separate sub-studies. The issues gathered are mapped into Knowledge in Professional Service Firms model, providing useful insights into the importance of sound Knowledge Management practices in small, medium and large Management Consulting Firms.

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Nayak, Raveendra, and raveendranayak@yahoo com au. "Developing sustainable corporations in Australia." Swinburne University of Technology. Australian Graduate School of Entrepreneurship, 2006. http://adt.lib.swin.edu.au./public/adt-VSWT20060320.110540.

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In the wake of the environmental degradation, social inequality and injustice, and the incidents of corporate frauds and mismanagement reported in Australia, domestic business organisations have been asked increasingly by Australian governments and people to pursue sustainable business practices. As prime movers of creating wealth and employment, business organisations have an important and legitimate role to play in sustainable development, which is defined as a notion that meets the needs of present without compromising the ability of future generations. Corporate sustainability, which is a subset of the concept of sustainable development, involves integrating financial, social, and environmental values into business policy, planning, and decision-making requiring changes in organisational values, perspectives, culture, structure, and performance measures. Many Australian businesses are wary of meeting financial, social, and environmental objectives simultaneously claiming the agenda as contradictory and almost unattainable, but the demand for achieving corporate sustainability seems inescapable. Since Australian businesses are facing a fierce competition in domestic market as a result of reducing trade barriers, globalisation, and market deregulation, demanding them to contribute more to sustainable development may appear to be unreasonable. Furthermore, business managers are often wary of any organisational changes, as several of them have failed in creating organisational value. As a consequence, business managers are cautious of engaging in sustainable business practices. In an attempt to unravel the above dilemma, this study mainly examined how to enhance organisational value by sustainable business practices. It examined the two dominant strategic management theories, i.e. Barriers to Entry theory and the Resource-Based View (RBV) theory. It collected the data from 102 Australian business organisations using a survey method. Based on its findings, this study makes a number of contributions to the theory and practice of strategic management. Notable among them are, first, it shows that socially crafted business practices such as knowledge management, customer relationship management, and stakeholder management can have substantial leverage to building business competitiveness. Second, it demonstrates that environment-oriented business practices can provide a number of effective opportunities for increasing the height of entry barriers to new competition. Third, this study concludes that social-oriented business activities are almost ineffective as entry barriers to new competition. Fourth, it substantiates why environment protection measures such as Environmental Management System (EMS) are least contributing to business competitiveness. Finally, this study substantiates its main claim that a business organisation can enhance its competitive advantage by pursuing corporate sustainability principles. This study upholds the view that business organisations have enlightened self-interest in following corporate sustainability.

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Nelson, Mark 1957. "Aspects of pharmacological management of hypertension in general practice." Monash University, Dept. of Epidemiology and Preventive Medicine, 2002. http://arrow.monash.edu.au/hdl/1959.1/7923.

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O'Beirne, Cameron. "Online Strategies for Sport Organisations in Western Australia." Thesis, Edith Cowan University, Research Online, Perth, Western Australia, 2003. https://ro.ecu.edu.au/theses/1741.

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The globalisation of communications has brought with it the ability to increase the efficiency of various business aspects of sport organisations. Although the use of the Internet may be seen as a promotional and strategic eBusiness tool, there is little empirical evidence or analysis of the influence of organisational strategy on Internet initiatives within sport organisations. Little is known about the nature and effects of eBusiness developments in voluntary sport organisations and the extent that various sport management constructs influence organisational strategy to deliver sport business growth. Most of the existing research on the subject has simply provided what amounts to check lists of desired outcomes, or descriptive analysis of use of the Internet by sport organisations. This study has sought to investigate factors that contribute to voluntary sport organisations in Western Australia developing online strategies. To do this it was necessary to define characteristics of online sport organisations and development of a framework through an extensive literature review. Using sport strategic types from the literature, 5 imperatives of sport organisation strategy were identified and used to assist in developing research questions for the study. Specifically, the research sought to investigate what computer technologies are currently being utilised by sport organisations, how the Internet was being used by sport organisations, what were the features of sport organisation websites, which strategic imperatives contributed to the development of online strategies, and how do these strategic imperatives contribute to the development of online strategies. The research utilised complementary methods incorporating both qualitative and quantitative measures. The study used descriptive methodology to report what actually happened whilst examining relationships between strategic imperatives and the sport organisations through case study analysis. The major methods of data collection were survey analysis and interviews with key stakeholders within the sport organisations. The use of computer technology by sport organisations, and the use and role of the Internet within sport organisations was investigated. This was followed by an exploration of the features and characteristics of sport 2 organisation web sites which was analysed and contrasted with previous studies. This survey analysis provided a starting point for the main part of the study that entailed interviews with a number of participants from volunteer sport organisations in Western Australia. Using an interview guide approach, participants provided responses grouped around strategic imperatives for sport strategy that included fundability, the size of the client base, volunteer appeal, support group appeal, and total costs. Phenomenological nodes that arose from the research based on the qualitative method were analysed using a statistical computer program, NUD•IST. Using a case study analysis, the study explored a number of themes and issues that emerged from the data which influenced the development of Internet strategies within sport organisations. These included themes of strategic capability, intermediation effects, financial aspects, the issue of control, as well as measuring value. A plan of strategic preparedness for the online sport organisation was subsequently developed utilising the themes and results that emerged from the data coupled with planning models identified from the literature. The results of this research have many implications for the voluntary sport organisation in maximising online innovations to drive sport business growth. At the conclusion of the thesis, extensive recommendations for further research are provided.

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Hum, Jennifer. "Science/industry communication in Ausralian Commonwealth fisheries 1998-1999." Master's thesis, 2000. http://hdl.handle.net/1885/148047.

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Bopping, Derek Jeames. "Secrecy and service-loyalty in the Australian Defence Force : understanding the social psychology of problematic non-disclosure." Phd thesis, 2004. http://hdl.handle.net/1885/146526.

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Robinson, Alice. "Landfall: reading and writing Australia through climate change." Thesis, 2012. https://vuir.vu.edu.au/24440/.

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This creative writing thesis begins with the premise that climate change poses critical outcomes for the Australian continent, and asks what the consequences of this are as the precariousness of Australia’s future in relation to climate change continues to gather pace. Comprising a novel (70%) and exegesis (30%), the thesis as a whole seeks to explore the connections between climate change, land and culture in Australia, and to investigate settler Australian understandings regarding ‘place’, ‘belonging’ and ‘home’ in relation to both settlement and unsettledness in contemporary times.

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O'Halloran, Michael. "Working conditions of Vietnamese-Australian people with limited English language skills." Thesis, 1999. https://vuir.vu.edu.au/32976/.

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This dissertation examines a number of aspects of the Vietnamese-Australian community and traces their progress from the mid-1970s when the bulk of these migrants were refugees. The rates of unemployment over the past two decades for this group are the focus of much research and the results of this research are discussed at length. Similarly, the types of employment that these people entered are studied in depth by eminent researchers, and these results are also discussed. The main focus of this study, however, concerns the working conditions of members of the Vietnamese-Australian community who are not very proficient in the English language. A number of these people were interviewed for this project and produced some very important data. The interviewees talked of their working conditions, which included their rates of pay, and the entitlements that they should legally receive, but do not. There are a perceived number of reasons for the plight of these workers, and the people who endure such pay and conditions discuss these reasons.

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Bryar, Peter John. "An analysis of shift working rosters used within the Australian Army component of the Defence Integrated Secure Communications Network (DISCON)." Thesis, 1996. https://vuir.vu.edu.au/18147/.

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Non standard working hours such as those experienced by rotational shift workers have a wide ranging impact upon job and roster satisfaction, performance, behaviour, sleep, quality of work and family life. The shift roster plays an important role in moderating the influence of non standard working hours on the individual and the group though it is well documented that shift work does affect everyone differently. Aspects of shift work that appear to be disadvantageous for many individuals can be considered to be beneficial by others depending upon the work circumstances and the needs of the individual and family. This study is concerned with shift work within a section of the Australian Defence environment - the Defence Integrated Secure Communications Network (DISCON) - Royal Australian Army Corps of Signals component, an area previously untouched by academic or other research. The significance of this study is that whilst it has focussed on a unique work environment the findings are not at variance to other shift working research. The Australian Army, through units of the Royal Australian Corps of Signals, has the responsibility of managing and operating the Switching and Communications Centres throughout the states of Victoria and Queensland, and within the cities of Canberra and Sydney. Shift workers and the shift working rosters operating within these units are the focus of this study. The purpose of this study is to compare the four shift working rosters operating within the four different Army units with DISCON and determine which one is most appropriate in terms of current roster design guidelines and shift worker preference. DISCON was established to support the operations of the Australian Defence Force and Department of Defence for the rest of this century and beyond. DISCON is Defence's first secure, integrated communications system, and will be used for command and control of the Australian Defence Force as well as management and administration of the Defence Organisation. DISCON operates by means of interconnected switching centres which direct all incoming message traffic to its destination and link Defence establishments Australia-wide. DISCON Switching Centres serve a particular region through Communications Centres and decentralised communications terminals. DISCON has brought with it new technology, new equipment and a range of new services to its subscribers. DISCON provides facilities for the passage of voice (secure and insecure telephone), facsimile, telegraph and electronic data and is expected to support the current range of tactical (field) external networks and individual tactical radio communication. There has also been a major change to the communications doctrine of providing pre-determined facilities, and subscribers no longer have to rely purely upon area or regional communications centres to service their communications needs of formal message traffic, facsimile and data transmission. Communications terminals have been decentralised to a large extent bringing them closer to the user - in some cases directly to them. Switching centres have also taken on the additional responsibility of providing advice to subscribers whilst communication centres are assisting with user education.

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Keenan, Marina Grace. "Exploring the Role of Communication Structures and Networks of Senior Staff in a Public Hospital’s Clinical Directorate." Thesis, 2019. https://vuir.vu.edu.au/41289/.

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The clinical directorate (CD) governance structure of contemporary tertiary healthcare facilities was introduced to Australian hospitals three decades ago. The principle reasons for the change from the previous traditional professional model were to streamline patient care, reduce the costs of providing healthcare, and to ensure a patient-centred approach to healthcare for all Australians. Thirty years on, hospital executives continue to refine structures while paying close attention to the strategic aims and goals of their organisations. However, the effect of these structures on communication between executives, and the likely impact on their managerial roles and relationships, has received limited attention. To address this problem, this study employed a mixed methods approach to understand the influence of the CD structure on executive communication behaviours. The focus of enquiry was the communication structures and networks of senior staff. The approach enabled an interactional view of executive communication networks in a tertiary healthcare facility in Melbourne. Three theories underpinned the study design that methodologically employed a social constructivist and social network analysis approach to answer the research questions. The constructivist position was taken because the focus was individuals’ understanding of processes. Internally generated understandings of the world are distinct from social constructionism where understanding processes is an interactive, collaborative domain (Raskin & Debany 2018). Ten members of the facility’s executive team provided data, which when analysed showed that communications were an intricately balanced phenomenon influenced by the structure of the organisation, their own agency, and that of their colleagues and peers. The project was undertaken in a time of change for the project organisation. The structure of the organisation was evolving under focused refinements by the executive team to create a fit for purpose. Findings suggest that apart from structural rebuilding, executives were personally challenged in establishing communication relationships with others in the context of a changing hospital structure. Noting the importance of wider hierarchical communication, this study focused on intra- executive team communication within the CD, the rationale being that if the executive team communicated well, a consistent message would be conveyed to reports (Keyton et al. 2013). Outcomes from the project demonstrated the importance of trust relationships to achieve effective communication and diffuse information. Effective communication is defined as having skills to transfer knowledge in a complex, cross-functional environment and to be competent in the transfer of knowledge to engage others (Waldeck et al. 2012). Enabling communication was dependent on established relationships, which were influenced by previous work collaborations, proximity, and familiarity. Hindrances to communication were excessive workloads, less time to establish and maintain contact between peers, geographical separation, presence of silos, and behavioural factors, which included limiting contact with other disciplines, exclusion from meetings, and limiting avenues for the development of long-term relationships. The findings contribute to the extant literature by developing the inchoate knowledge of agentive human behaviours within the CD. The emphasis on theoretical integration provides a robust account on which to build further research. Communication pathways and processes have implications for leadership effectiveness, which in turn affects the practice of teams and subsequent staff, system, and patient outcomes. Recommendations for action and future research are discussed.

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Pitt, Brendan Michael. "The education of virtual teamwork skills in construction management, building surveying and quantity surveying programs in Australian universities." Thesis, 2011. http://hdl.handle.net/1959.13/923567.

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Masters Research - Master of Philosophy (MPhil)
Changes in business practices and the volatility of the world economy have led to the development of new business practices to suit the modern business environment. These new business practices utilise the capabilities of available technologies, principally those technologies that facilitate communication. This integration of communication technologies has led to a growing prevalence of virtual teamwork utilising online or electronic environments. Virtual teamwork has been recognised by businesses as an increasingly important tool, yet one that suffers from a lack of sufficient training. In the Construction Industry, this lack of training is problematic due to increasing Virtual Teamwork technologies, such as BIM, that require adequately trained and skilled professionals. This research study seeks to examine whether the prevalence of Virtual Teamwork is recognised by Australian university construction programs, and if these programs are delivering graduates with the required skills for effective Virtual Teamwork. In addition, the issue of alignment between universities, industry representative bodies, and the Construction Industry, is explored to determine if the education of Virtual Teamwork skills is required in the graduate competencies stipulated by the industry representative bodies. It was found that the growing importance of communication technologies in the Construction Industry was recognised by staff, students and representative bodies, and was reflected in the courses taught. In addition, teamwork was acknowledged as an important element of the Construction Industry, and incorporated as part of construction courses. However, the specific and unique skills required for effective teamwork in a virtual environment were not considered important by staff or the representative bodies, and did not form an explicit part of the majority of Australian university construction programs. Interestingly, students recognised the growing importance of Virtual Teamwork skills, with many noting the lack of training in these skills as common to construction programs. These findings are important because they demonstrate the gap between the trends of the Construction Industry and the education of the future professionals.

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de, Vass Tharaka. "The “Internet of Things” enabled supply chain integration and performance: a mixed method investigation of the Australian retail industry." Thesis, 2018. https://vuir.vu.edu.au/38628/.

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The Internet of Things (IoT) is a next generation of Internet connected devices and sensors embedded within information and communication technology (ICT) systems in a digitally-enabled environment. It supports supply chain process integration by capturing and transferring key information in real-time. Integrating emerging IoT into the current legacy of ICT systems is unique because of its intelligent, autonomous and pervasive applications. While the impact of ICT-enabled supply chain integration (SCI) in improving firm performance is extensively researched, empirical studies on emerging IoT technologies in integrating supply chain processes is limited. It remains overly rhetoric in literature for its inherent benefits. Thus, it raises a question of whether IoT technologies have the capability to integrate supply chain processes and influence the supply chain performance through the power of data capture and exchange. Therefore, drawing on organisational capability theory, this empirical study develops a holistic model to investigate the effect of IoT capabilities on multiple dimensions of supply chain process integration (e.g. suppliers, customers and internal functions), and, its effect on supply chain performance and, ultimately, firm performance. A mixed methods approach was employed. Cross-sectional survey data from 227 Australian retail firms was analysed using structural equation modeling (SEM), and the results were validated with 13 in-depth interviews with managers from the retail industry. The SEM results reveal that IoT capability is perceived to have a positive influence on internal and external (e.g. customer and supplier) process integration that, in turn, positively affects supply chain and firm performance. Further, IoT-enabled external integration was perceived to influence supply chain performance significantly more than IoT-enabled internal integration. Qualitative analysis supports the quantitative findings above and reveals that IoT capability improves supply chain visibility, auto-capture, intelligence, and information sharing resulting in greater SCI, to influence supply chain performance dimensions of cost, quality, delivery and flexibility, to effect firm’s economic, environmental and social criteria. In terms of theory, this study contributes to SCI and IoT literature by providing an empirical support for IoT-enabled SCI and demonstrating how it helps to integrate the internal and external (supplier and customer) logistics functions that can enhance both supply chain performance and firm performance. The use of organisational capability theory offers a new perspective on the benefits of emerging IoT capability in achieving SCI in relation to data capture and communication in the supply chain for performance improvement. Practically, the study provides insight for managers to understand the potential of IoT technologies in the form of supplier and customer integration into a firm’s internal logistics functions. The study shows that managers developing IoT-enabled SCI capability can reap the benefits in the supply chain and in firm performance. Higher level of SCI needs the support of newly emerged IoT technologies such as RFID, sensors and smartphone and device applications to capture and transfer data for intelligent and timely decision making. To achieve greater benefits of IoT in an integration context, managers must stretch their focus from isolated organisational management to the entire supply chain perspective.

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Sundstrom, Lenora J. "Alis volat propriis: pathways, challenges and strategies for Australian women in elite-level sport leadership." Thesis, 2012. https://vuir.vu.edu.au/19419/.

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Despite increased female participation in sport, there remains an under-representation of women in sport leadership positions, particularly at the elite level (e.g., Acosta & Carpenter, 2010; Cameron, 1996; Hartmann-Tews & Pfister, 2003; McKay, 1997; Robertson, 2010). Researchers have identified barriers that have inhibited women’s progression to elite-level roles. Little is known, however, about the pathways or experiences of women who do advance to elite-level positions. The primary aim of this dissertation research was to explore how women overcome societal, organisational, familial, and personal barriers to obtain employment as elite-level coaches, officials (referees, umpires), and administrators (managers, directors, executives).

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Tatnall, Arthur. "Innovation and change in the Information Systems curriculum of an Australian University: a socio-technical perspective." Thesis, 2000. https://vuir.vu.edu.au/368/.

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Information Systems is a relatively new curriculum area and one that is still growing in size and importance. It involves applied studies that are concerned with the ways people build and use computer-based systems in their organisations to produce useful information. Information Systems is, of necessity, a socio-technical discipline that has to deal with issues involving both people and machines; with the multitude of human and non-human entities that comprise an information system. This thesis reports an investigation of how Information Systems curriculum is made and how the choices of individual lecturers or groups of lecturers to adopt or ignore a new concept or technology are formed. It addresses this issue by describing a study into how the programming language Visual Basic entered the Information Systems curriculum of an Australian university, and how it has retained its place there despite challenges from other programming languages. It is a study of curriculum innovation that involves an important but small change in the curriculum of a single department in a particular university. Little of the literature on innovation deals with university curriculum and most reported work is focussed on research, development and diffusion studies of the adoption, or otherwise, of centrally developed curriculum innovations in primary and secondary schools. The innovation described here is of a different order being developed initially by a single university lecturer in one of the subjects for which he had responsibility. It is important primarily because it examines something that does not appear to have been reported on before: the negotiations and alliances that allow new material, in this case the programming language Visual Basic, to enter individual subjects of a university curriculum, and to obtain a durable place there. The research investigates a single instance of innovation, and traces the associations between various human and non-human entities including Visual Basic, the university, the student laboratories, the Course Advisory Committee and the academic staff that made this happen. It follows the formation of alliances and complex networks of association, and how their interplay resulted in the curriculum change that allowed Visual Basic to enter the Information Systems curriculum, and to fend off challenges from other programming languages in order to retain its place there. I argue that in this curriculum innovation no pre-planned path was followed, and that representations of events like this as straightforward or well planned hide the complexity of what took place. The study reveals the complex set of negotiations and compromises made by both human and non-human actors in allowing Visual Basic to enter the curriculum. The study draws on the sociology of translations, more commonly known as actor-network theory (ANT) as a framework for its analysis. I show that innovation translation can be used to advantage to trace the progress of technological innovations such as this. My analysis maps the progress of Visual Basic from novelty to ‘obvious choice’ in this university’s Information Systems curriculum.

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Mitchell, James Ian. "Management discourse and practice in Australia /." 1998. http://www.library.unsw.edu.au/~thesis/adt-NUN/public/adt-NUN20001204.102253/index.html.

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Klugman, K. "Democracy and the new communication technologies." Phd thesis, 1996. http://hdl.handle.net/1885/145937.

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Dissertations / Theses on the topic 'Communication in management Australia'

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