Academic literature on the topic 'Client importance'
Create a spot-on reference in APA, MLA, Chicago, Harvard, and other styles
Consult the lists of relevant articles, books, theses, conference reports, and other scholarly sources on the topic 'Client importance.'
Next to every source in the list of references, there is an 'Add to bibliography' button. Press on it, and we will generate automatically the bibliographic reference to the chosen work in the citation style you need: APA, MLA, Harvard, Chicago, Vancouver, etc.
You can also download the full text of the academic publication as pdf and read online its abstract whenever available in the metadata.
Journal articles on the topic "Client importance"
1
Utomo Dwi Hatmoko, Jati, and Riqi Radian Khasani. "Assessing Contractor Satisfaction towards Client Performance in Construction Projects." Applied Mechanics and Materials 845 (July 2016): 338–43. http://dx.doi.org/10.4028/www.scientific.net/amm.845.338.
Full textAbstract:
While most research looks at the client satisfaction in the construction industry, contractor satisfaction towards client performance is also an important issue. The performance of contractors and clients are inter-reliant, and their interactions fundamentally determine the overall project performance. This research aims to analyze the level of contractor satisfaction towards client performance. The objectives are to determine the contractor satisfaction index (CoSI) towards client performance, and to evaluate performance indicators to improve. Data was collected through questionnaire surveys filled out by 163 respondents. Indicators of client performance include client’s understanding of project requirements, financial, decision making, management skills, supports for contractor and client’s attitude. This research found that the CoSI equals to 69.65%, indicating that in general the contractors are satisfied with the clients’ performance. Further, an importance-performance analysis of client performance (IPACP) classifies the client performance based on the importance and performance, resulting in four categories, i.e. excellent work, areas of improvement, low priority, and disproportionate. Excellent work of clients are mainly related to financial and attitude, while areas of improvement include the understanding of project scope and spesification, ease of payment approval on projects, unity of opinion from client’s team, and administration system. These findings are beneficial for clients for self-evaluation on their performance, particularly on attributes they underperform. Policy makers in the construction industry can also learn from these findings to initiate a strategic program to strengthen client performance. As the performance of clients and contractors are inter-reliant, improving client performance also means enhancing contractor performance for a successful project.
2
Vermeer, Beth Y., Brian C. Spilker, and Anthony P. Curatola. "The Effects of Economic and Social Bonds with Clients on Tax Professionals' Recommendations." Journal of the American Taxation Association 42, no. 2 (August 5, 2019): 145–58. http://dx.doi.org/10.2308/atax-52509.
Full textAbstract:
ABSTRACT This study provides new insights about how tax professionals' economic and social relationships with clients separately and jointly affect tax professionals' propensity to recommend aggressive tax positions to clients when resolving ambiguous issues. In an experiment with 133 practicing tax professionals, we manipulate the economic importance of the client and client identification (a social construct). We find that as the economic importance of the client increases, professional recommendations follow an inverted U-shaped pattern. Tax professionals more strongly recommend aggressive positions for clients of moderate economic importance than for clients of low or high economic importance. We also find that tax professionals with high versus low client identification provide more aggressive recommendations for clients of low or moderate economic importance, but not for clients of high economic importance. This paper contributes to the literature by identifying a boundary condition on client identification that has not been considered in prior accounting research.
3
Chung, Hyeesoo, and Sanjay Kallapur. "Client Importance, Nonaudit Services, and Abnormal Accruals." Accounting Review 78, no. 4 (October 1, 2003): 931–55. http://dx.doi.org/10.2308/accr.2003.78.4.931.
Full textAbstract:
The economic theory of auditor independence (DeAngelo 1981b) suggests that auditors' incentives to compromise their independence are related to client importance. Using ratios of client fees and of nonaudit fees divided by the audit firm's U.S. revenues or a surrogate for the audit-practice-office revenues as measures of client importance, we investigate their association with Jones-model abnormal accruals. In a sample of 1,871 clients of Big 5 audit firms we do not find a statistically significant association between abnormal accruals and any of the client importance measures. Our theory development also suggests that auditor incentives to compromise independence should increase with the extent of client opportunities and incentives to manage earnings, and decrease with the strength of corporate governance and auditor expertise. We also do not find a statistically significant association between abnormal accruals and client importance in subsets of the samples partitioned by proxies for these factors.
4
Harris, Alex H. S. "Incidence of Critical Events in Professional Practice: A Statewide Survey of Psychotherapy Providers." Psychological Reports 88, no. 2 (April 2001): 387–97. http://dx.doi.org/10.2466/pr0.2001.88.2.387.
Full textAbstract:
The goal was to tabulate the incidences of clients' suicide, attack by a client, and sexual contact with clients in an Alaskan sample of masters and doctoral-level psychotherapy providers (excluding psychiatrists) and to assess which, if any, demographic or professional characteristics were associated with each critical event. Results from 151 respondents (response rate 43.5%) indicated that 42.7% of providers had experienced at least one client's suicide, 28% had been physically attacked by a client, 4% reported having had sexual contact with a then current client, and 6% reported sexual contact with a former client. Areas for research are outlined, specifically the importance of using methods other than surveys and exploring variables other than standard demographic data.
5
Sumsion, Thelma. "Facilitating Client-Centred Practice: Insights from Clients." Canadian Journal of Occupational Therapy 72, no. 1 (February 2005): 13–20. http://dx.doi.org/10.1177/000841740507200106.
Full textAbstract:
Background. This paper adds to the established importance of client-centred practice in mental health programs by reporting on the outcome of client interviews in one community setting in England. Purpose. The purpose of these interviews was to determine the opportunities for, and barriers to, the application of a definition of client-centred practice. Methods. Purposive sampling was used to obtain 9 clients who participated in structured interviews. A combination of methods, including template analysis and the editing approach, were employed to determine themes and sub themes that are presented within the context of the clients' reasons for attending these programs. Results. These themes included initiating client-centred practice with the sub themes of providing information to enable choice, participate in negotiating goals, overcoming fear and the severity of illness. Other themes related to the therapist's response to the client's illness and the clients knowledge about client-centred practice. Practice Implications. It was clear from these interviews that client-centred practice was important to this group of clients and there were both opportunities and barriers to be considered by therapists.
6
Li, Li, Mary Ma, and Victor Song. "Client importance, bank risk, and systemic risk." Asian Review of Accounting 26, no. 4 (December 3, 2018): 511–44. http://dx.doi.org/10.1108/ara-03-2018-0068.
Full textAbstract:
Purpose The purpose of this paper is to investigate the effects of audit client importance on future bank risk and systemic risk in US-listed commercial banks. Design/methodology/approach The authors use archival research method. Findings The authors mainly find that client importance is negatively related with future bank-specific crash risk and distress risk, and also with sector-wide systemic crash risk and systemic distress risk in the future. The authors also report some evidence that these relations become more pronounced during the crisis period than during the non-crisis period. Moreover, the effect of client importance on systemic risk is found to strengthen in banks audited by Big-N auditors, by auditors without clients who restate earnings, and by auditors with more industry expertise. Research limitations/implications These findings contribute to the auditing and systemic risk literature. Practical implications This study has implications for regulating the banking industry. Originality/value This study provides original evidence on how client importance affects bank-specific risk and systemic risk of the banking industry.
7
Irving, James H., and Paul L. Walker. "Auditor Resignations and the Importance of Monitoring Client Acceptance Risk." Current Issues in Auditing 6, no. 1 (February 1, 2012): P7—P11. http://dx.doi.org/10.2308/ciia-50136.
Full textAbstract:
SUMMARY We summarize our recently published study in Accounting Horizons (Catanach et al. 2011) that examines client acceptance patterns and client outcomes following auditor resignations. We used a sample of auditor resignations to examine two issues: (1) why accounting firms assume the role of successor auditor on these presumably risky engagements, and (2) the future outcomes of clients accepted by these successor auditors. We find that smaller accounting firms accept the successor auditor role for resigned clients at a considerably greater rate than do larger firms. Additionally, resigned clients accepted by smaller firms are riskier on several dimensions than those accepted by larger firms. Furthermore, resigned clients accepted by smaller firms are associated with weaker long-term financial ratios, shorter survival tenures, and a greater likelihood of adverse outcomes relative to those accepted by larger firms. We offer related insights for practitioners.
8
Joss, Malcolm. "The Importance of Job Analysis in Occupational Therapy." British Journal of Occupational Therapy 70, no. 7 (July 2007): 301–3. http://dx.doi.org/10.1177/030802260707000705.
Full textAbstract:
Occupational therapists can play a major role in the work rehabilitation process through the assessment and rehabilitation of clients for a return to work (Gibson and Strong 2003). The challenge facing the occupational therapist is identifying if the client's current functional abilities are a suitable match for the demands of the job. Ideally, the occupational therapist should assess the demands of the job that the client is required to perform as well as completing an assessment of the client's work abilities. The purpose of this opinion piece is to highlight to occupational therapists the importance of job analysis in all specialties within vocational rehabilitation and to illustrate the process used by the occupational therapists in the Occupational Health and Safety Advisory Service.
9
Chen, Shimin, Sunny Y. J. Sun, and Donghui Wu. "Client Importance, Institutional Improvements, and Audit Quality in China: An Office and Individual Auditor Level Analysis." Accounting Review 85, no. 1 (January 1, 2010): 127–58. http://dx.doi.org/10.2308/accr.2010.85.1.127.
Full textAbstract:
ABSTRACT: This study examines how the legal and regulatory changes in China affect the relationship between client economic importance and audit quality. At the individual auditor level, we find that the propensity to issue modified audit opinions (MAOs) is negatively correlated with client importance from 1995 to 2000. However, from 2001 to 2004, when the institutional environment became more investor-friendly, the propensity to issue MAOs is positively associated with client importance. These findings are corroborated by an analysis of regulatory sanctions. Although client importance measured at the office level is also negatively related to the propensity for MAOs from 1995 to 2000 without controlling for the auditor-level client importance, this result is sensitive to model specification and sample composition. Our results suggest that (1) institutional improvements prompt auditors to prioritize the costs of compromising quality over the economic benefits gained from important clients; and (2) the impact of client importance on audit decisions appears to be different at the individual auditor and office levels.
10
Liu, Li-Lin, Dana Forgione, Xinmei Xie, and Leonard Branson. "CLIENT IMPORTANCE AND AUDITOR INDEPENDENCE." Journal of International Business and Economics 14, no. 4 (October 1, 2014): 95–110. http://dx.doi.org/10.18374/jibe-14-4.6.
Full textDissertations / Theses on the topic "Client importance"
1
YUEN, Kelly Grani. "Client importance and audit quality in highly connected jurisdictions." Digital Commons @ Lingnan University, 2016. https://commons.ln.edu.hk/acct_etd/22.
Full textAbstract:
The study focuses on the audit quality issue in three culturally and commercially highly connected jurisdictions with very different legal systems which affect auditors. Hong Kong practices common law, Taiwan practices civil law, and the People’s Republic of China (Mainland China) practices a socialist legal system. Taiwan adopts a civil law system with heavy influence by common law countries. It is therefore motivating to assess how auditors in each of the three connected jurisdictions with distinctive legal environments handle the audit quality for important clients. Accounting scandals and auditing frauds are perceived to be driven by aggressive companies and misrepresentation of audit reports. However, a locale’s legal system and law enforcements should affect the services auditors provide to their clients, particularly ‘important’ clients. I find that in all three jurisdictions, the more important the client to its auditor, the lower the audit quality as measured by restatement of financial statements. However, I find mixed results when using other measures of audit quality.
2
Kerler, William A. III. "The Effects of Auditors' Trust in Client Management on Auditors' Judgments." Diss., Virginia Tech, 2005. http://hdl.handle.net/10919/28154.
Full textAbstract:
This dissertation presents the results of three research studies investigating the role trust plays in an auditor's decisions. The first study examines whether auditors develop trust in a client's management after working with the client during prior audit engagements. The results indicate that auditors have higher trust in the client's management after a positive, overall satisfying experience working with the client compared to a negative, overall unsatisfying experience. The first study also investigates whether auditors" trust in a client affects their audit decisions. The results show a negative relationship between auditors" trust and their fraud risk assessment. Specifically, lower levels of trust are associated with higher levels of risk, and vice versa. Together, the results suggest that auditors may indeed develop trust in a client's management and this trust may affect their audit decisions.
The second study examines whether Certified Public Accountants’ (CPAs) level of moral reasoning affects their decision to trust a client's management and the extent to which to trust them. The results show that CPAs with relatively higher levels of moral reasoning have less trust in the client's management than CPAs with relatively lower levels of moral reasoning. The findings indicate that an auditor's decision to trust a client's management is, at least in part, an ethical judgment. Also, because the decision is an ethical one, the findings suggest that trust beyond some threshold would be considered unethical.
The third study extends the results of the first study by simultaneously examining how an auditor's trust and the financial importance of the client affect the auditor's decision to accept the client's preferred method of recognizing revenue. The results indicate that auditors" trust in the client's management is positively related to their commitment to the goal of supporting the client's preferred reporting methods (goal commitment), which in turn is positively related to the auditors" assessments of the acceptability of the client's methods for reporting purposes. The importance of the client did not affect auditors" goal commitment or their acceptability assessments. The findings suggest that auditors with higher levels of trust may be more likely to accept the client's preferred method of financial reporting.
Overall, these results add to our knowledge of audit judgment and decision-making by providing evidence that auditors do indeed develop trust in a client's management; that the decision and extent to trust the client is in part an ethical judgment; and that auditors" trust may affect their audit decisions. This dissertation highlights the important role that an auditor's trust plays in his or her audit decisions.Ph. D.
3
Spankie, Heather. "The importance of practitioner and client accounts of context in mental health." Thesis, Lancaster University, 2016. http://eprints.lancs.ac.uk/81447/.
Full textAbstract:
With no accepted definition, conceptualisations of ‘context’ can range from considering relationships or material circumstances to the impact of wider socio-political factors and an individual’s place in society. Substantial evidence of the potential harms of contextual difficulties across all of these levels exists, whether difficulties in relationships, the impact of living in poverty or belonging to a group which society stigmatises. This thesis aimed to explore personal accounts of the importance of context, including individual experiences with contextual difficulties and the experiences of professionals hoping to understand and intervene with such difficulties. The example of stigma towards people who inject heroin is the subject of the literature review, aiming to synthesise qualitative research of individuals’ accounts of stigma experiences. This meta-ethnography produced four themes: 1) The impact of stigma: Outcast, escape and concealment; 2) I’m an addict – not a junkie: Inter-group stigma; 3) Multiple identities: Layering stigma or positive alternatives? and 4) Perpetuating stigma: From institutions to internalisation. These findings contribute a richer understanding of the complex, individual experiences of stigma and provide an example of how contextual influences can range from stigma experienced from family to the importance of institutional and societal level stigma. In acknowledgement of the impact of contextual difficulties on mental health, the research paper explored how context is understood and addressed in clinical practice by psychologists. A thematic analysis of interviews with eight clinical psychologists produced four themes: 1: The need to justify working with context; 2: The need to work with context beyond the therapy room; 3: “My context is their context”: Influences on the ability to work with context; and 4: Sources of validation for working with context. The findings revealed a desire to work with context and examples of successes but also the potential for significant barriers. Finally, the critical appraisal discusses implications of the dominance of the medical model as a barrier to both research and practice involving context, suggestions for clinical psychology training and a reflective account of completing the thesis.
4
Murray, Christine E. "Empirical investigation of the relative importance of client characteristics and topics in premarital counseling." [Gainesville, Fla.] : University of Florida, 2004. http://purl.fcla.edu/fcla/etd/UFE0004601.
Full text
5
Posey, Orlando Guy. "Client/Server Systems Performance Evaluation Measures Use and Importance: a Multi-Site Case Study of Traditional Performance Measures Applied to the Client/Server Environment." Thesis, University of North Texas, 1999. https://digital.library.unt.edu/ark:/67531/metadc277882/.
Full textAbstract:
This study examines the role of traditional computing performance measures when used in a client/server system (C/SS) environment. It also evaluates the effectiveness of traditional computing measures of mainframe systems for use in C/SS. The underlying problem was the lack of knowledge about how performance measures are aligned with key business goals and strategies. This research study has identified and evaluated client/server performance measurements' importance in establishing an effective performance evaluation system. More specifically, this research enables an organization to do the following: (1) compare the relative states of development or importance of performance measures, (2) identify performance measures with the highest priority for future development, (3) contrast the views of different organizations regarding the current or desired states of development or relative importance of these performance measures.
6
Lee, Hyejung. "Business group affiliation and audit pricing: Evidence from South Korea." Thesis, Queensland University of Technology, 2021. https://eprints.qut.edu.au/209833/1/Hyejung_Lee_Thesis.pdf.
Full textAbstract:
This study examines whether and to what extent risk-associated firms that are affiliated with a business group affect audit pricing decisions. The results indicate that auditors spend more audit hours and charge higher audit fees for group-affiliated firms than for other firms. Furthermore, when a group-affiliated client is economically important to auditors’ total revenue, higher audit fees are mainly explained by the increased audit effort. This suggests that the extent of the risk premium attached to group-affiliated firms may be limited by client firms’ bargaining power, especially in a competitive audit market such as Korea.
7
Ananthanarayanan, Umapathy. "The association between auditors' fees and earnings management in New Zealand." Click here to access this resource online, 2008. http://hdl.handle.net/10292/460.
Full textAbstract:
This study provides evidence between auditors' fees and earnings management in New Zealand. The fee measures used in this study are audit fees, non-audit fees and total fees paid by a client to the audit firm. For each of the three fee measures, I derive client importance fee measures that reflect a client’s economic importance to the auditor relative to other clients of the auditor at the city office and national levels. This study employs both performance adjusted discretionary accruals and current accruals as proxies for earnings management. Using a sample of 224 firm-years comprising firms listed on the New Zealand Stock Exchange (NZX) in fiscal years 2004 and 2005, the results of multivariate tests indicate an adverse association between non-audit fees and earnings management. In other words, non-audit fees paid by a client relative to fees paid by other clients, at the office and national levels, appear to impair the auditor’s independence because clients generating relatively more non-audit fees report greater discretionary and current accruals. Such evidence is more pronounced for income increasing accrual proxies for earnings management. The results also show that audit fee is not related to earnings management. As the results in this study are consistent across both discretionary and current accruals, the validity of the results is strengthened. This study contributes to the literature by providing insight into how auditors’ fee metrics indicating client importance affect earnings management in a legal and institutional environment of a small economy, and where the audit market is largely saturated with little room for growth. This study raises implications for relevant regulatory bodies in New Zealand pertaining to future developments of auditor independence and financial reporting regulations.
8
Rodgers, Emma R. "An exploration of body confidence and recovery in relation to the client with an eating disorder : meaning and importance for therapeutic alliance." Thesis, University of Nottingham, 2015. http://eprints.nottingham.ac.uk/29981/.
Full textAbstract:
Purpose and Background This mixed methods study explored the importance of therapist body-confidence and gender upon the Eating Disordered client and recovery. Examination of previous literature highlighted a lack of research exploring negative treatment experiences from the perspective of individuals who have an Eating Disorder. With reference to socio-cultural theoretical models, initial findings in the literature indicate that aspects of therapist appearance may be an important factor in treatment experience. The potential sensitivity of exploring therapist appearance is considered as one reason that this topic remains largely unexplored in the literature. Method 143 males and females with self-reported current or historical experience of an Eating Disorder completed an anonymous, online survey which was designed by the authors for the purpose of the study. Questions exploring body-confidence and recovery were analysed using Thematic Analysis incorporating Saliency Analysis. Questions pertaining to therapist gender and body-confidence were analysed using statistical tests. Rationale is provided for the epistemological stance, methodological approach and design of the current study. Results Thematic Analysis revealed three overarching themes about body-confidence and three overarching themes about recovery. The body-confidence themes suggested that individuals who have an ED progress along a continuum of beliefs about body-confidence, initially believing that it is linked to body-size, before acknowledging that their Eating Disorder is unrelated to body-confidence and finally realising that body-confidence is possible regardless of size. The recovery themes indicated that individuals who have an ED go through a cycle where they feel restricted, begin to reconcile self and culture and achieve resilience on the path to recovery. Statistical analysis revealed that participants rated therapist body-confidence as highly important and showed a strong preference for a gender-same therapist. There was also some indication that participants judged the body-confidence of male and female therapists differently, although the effect size of this finding was small. The results are discussed within the context of previous literature and in keeping with the epistemological position of the current study. Conclusions These findings offer further support for the continued investigation of therapist appearance, in particular body-confidence and gender, and how it might impact upon the therapeutic experience of Eating Disordered clients. Further contribution is the addition of the perspective of individuals who have an Eating Disorder to the literature about recovery from an Eating Disorder. There are important implications for services, how they are organised and how therapists are trained to work with this population. Future research should further explore the ways in which aspects of therapist appearance impact upon therapeutic experience for Eating Disorder clients and whether there are mediating factors. Finally, the principle researcher’s critical reflection about theoretical, scientific and ethical aspects of the research process is provided.
9
Ekström, Simon, and Tim Ainemo. "Does audit independence have an impact on issued sanctions? : A quantitative study of listed companies in the Swedish setting." Thesis, Högskolan i Jönköping, Internationella Handelshögskolan, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-43825.
Full textAbstract:
This study investigated the relationship between audit independence and audit quality, which is measured by sanctions issued by Nasdaq Stockholm Exchange. Sanctions as a tool to measure audit quality is uncommon, this study is one of the first studies using this approach in Europe. The investigation was based on a sample size of 49 company-years, and a total of 16 unique companies that are or were listed on either Nasdaq Stockholm or Nasdaq First North between the years of 2008-2018. The study used a logistic regression model to investigate the relationship between the dependent and independent variables since the dependent variable was classified as a binary variable. Three different proxy variables were used to measure audit independence, Audit Tenure, Client Importance and Non-Audit Services. The study found indications about a negative relationship with each proxy variable, however the findings were not strong enough to be statistically significant, which led to the conclusion that this study did not find any association between sanctions and the chosen variables.
10
Lawlor, David. "Evaluating Tavistock Consultancy: an outcome study that demonstrates the significance of introjective identification in the consultant/client relationship, its link to projective identification and the importance of containment." Thesis, London South Bank University, 2007. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.487086.
Full textAbstract:
This thesis examines one particular model oforganisational consultancy. The model is that based on theories developed over the last fifty years and 'known as Tavistock consultancy. Whilst there are many case studies available on the Tavistock model there are no know evaluations using an outcome model of evaluation. The Tavistock model has exercised considerable influence both on organisational consultants and management theorists. This thesis demonstrates the findings of an evaluation model that attempts to show the conditions of the organisation before the consultancy and post the intervention. The thesis seeks to explore and understand the application of the Tavistock model of consultancy in a social services department using qualitative methods and quantitative. It investigates a long-term project with a social services department carried out by the Tavistock Clinic. The study explored the following: 1. The impact ofthe intervention in the organisation: 2. The nature of 'process' in Psychoanalytic - Social Systems Organisational Consultancy. 3. The crucial process issues to evaluate In the consultant _ consultee relationship. 4. The consultant - consultee relationship and how this can lead to an outcome that enhances the capacity of the organisation to recognise a dysfunctional state and attempt to instigate changes. The research reveals both quantitative changes in the teams receiving consultancy and at the same time demonstrates the importance of introjective identification as an under theorised concept within the Tavistock model and its importance in understanding client/consultant dynamics. The research highlights the importance for consultants to both understand the dynamics of boundary crossing, and entry into the organisational system. The research confirms the need to actively work with these dynamics.
Books on the topic "Client importance"
1
Rennie-Peyton, Pauline. The relative importance for clients and therapists and the effect of therapist and client background variableson the perception of Yalom's therapeutic factors. [Guildford]: [University of Surrey], 1990.
Find full text
2
(Canada), Northern Forestry Centre, ed. The importance of forest sector adaptation to climate change. Edmonton: Northern Forestry Centre, 2008.
Find full text
3
Kleiterp, Nanno. Banking for a Better World. NL Amsterdam: Amsterdam University Press, 2016. http://dx.doi.org/10.5117/9789462983519.
Full textAbstract:
When we look at all the challenges facing the world, including inequality, population migration, and climate change, we can see a role for development banking in nearly all of them. But will that role be played for good or ill? This book brings together two people who collectively draw on their forty-five years of experience in that world to argue that development banking can-and must-play a constructive role. We only need to read the news to find public outrage at tales of short-sighted greed in the financial world. But what happens when banks invest in long-term sustainability? Readers will find a fascinating example in the journey of the Dutch development bank FMO. At times global in perspective, at other moments intimately personal, Banking for a Better World interweaves candid anecdotes with development history, as well as banking lessons with client interviews, to deliver a powerful argument for a business model that generates profit through impact, and impact through profit. This is an important and accessible must-read for anyone involved in banking, business, policy making, and civil society as a whole. Banking for a Better World challenges us to start finding overlaps between our own lives and global issues and to bridge the distance between our personal needs and those of our planet.
4
Webb, Julian, Caroline Maughan, Mike Maughan, Marcus Keppel-Palmer, and Andrew Boon. 2. Interviewing and advising. Oxford University Press, 2017. http://dx.doi.org/10.1093/he/9780198787693.003.0002.
Full textAbstract:
This chapter discusses the skills of interviewing and advising clients. It covers the purpose of interviews; the importance of non-verbal communication; preparing for initial client interviews; the WASP approach; listening and questioning techniques; providing appropriate advice and information; and establishing a professional relationship with the client.
5
Hemmelgarn, Anthony L., and Charles Glisson. Case Examples Illustrating the Importance of Social Contexts in Human Service Organizations. Oxford University Press, 2018. http://dx.doi.org/10.1093/oso/9780190455286.003.0002.
Full textAbstract:
This chapter provides case examples from the authors’ work within human service organizations that illustrate the importance of addressing OSCs: including culture, climate, and worker attitudes. These examples of the influence of OSC provide the reader with an understanding of how social contexts affect human services quality and outcomes along with implications for improving them. The chapter explains the sensitivity of human service effectiveness to OSC and describes the social processes that explain its influence. Case examples are used to illustrate the influence of shared mindsets and worker attitudes within OSCs. These examples include the influence of shared beliefs, assumptions, and attitudes of service providers on client and staff relationships that affect services quality.
6
Fjermestad, Krister, Bryce D. McLeod, Carrie B. Tully, and Juliette M. Liber. Therapist Characteristics and Interventions. Edited by Sara Maltzman. Oxford University Press, 2016. http://dx.doi.org/10.1093/oxfordhb/9780199739134.013.11.
Full textAbstract:
This chapter reviews the empirical literature on factors that might influence the development and maintenance of the alliance and client involvement in youth therapy. Thus, our review of the literature is conducted through the lens of the evidence-based practice movement, which emphasizes the importance of tailoring the delivery of evidence-based treatments to individual clients. We present a conceptual model designed to explain how therapy produces change in youth, focusing on process and outcome through therapeutic interventions hypothesized to strengthen the alliance and maximize client involvement Then we use the model as a framework for reviewing the empirical evidence demonstrating that therapist characteristics, therapeutic interventions, and therapist competence influence the therapist–client alliance and client involvement. The chapter concludes with clinical implications and suggested future research directions.
7
Hemmelgarn, Anthony L., and Charles Glisson. Relationship-centered versus Individual-centered Human Service Organizations. Oxford University Press, 2018. http://dx.doi.org/10.1093/oso/9780190455286.003.0013.
Full textAbstract:
The chapter explains that relationship-centered organizations place a priority on developing and sustaining a network of inter-organizational and intra-organizational relationships to serve clients. Case studies drawn from the authors’ experiences in human service organizations illustrate the application of this principle, including ensuring that strong networks are in place to serve clients and maintaining underlying beliefs, assumptions, and mindsets of service providers that support network development. Research and examples illustrate the importance of establishing effective relationships among service providers, between service providers and clients, and throughout the network of stakeholders associated with clients. A case study illustrates how the ARC process fosters a relationship-centered approach with external stakeholders to achieve client success.
8
Conoley, Collie W., and Michael J. Scheel. Goal Focused Positive Psychotherapy. Oxford University Press, 2017. http://dx.doi.org/10.1093/med-psych/9780190681722.001.0001.
Full textAbstract:
Goal Focused Positive Psychotherapy presents the first comprehensive positive psychology psychotherapy model that optimizes well-being and thereby diminishes psychological distress. The theory of change is the Broaden-and-Build Theory of positive emotions. The therapeutic process promotes client strengths, hope, positive emotions, and goals. The book provides the foundational premises, empirical support, theory, therapeutic techniques and interventions, a training model, case examples, and future directions. A three-year study is presented that reveals that Goal Focused Positive Psychotherapy (GFPP) was as effective as cognitive-behavioral therapy and short-term psychodynamic therapies, which fits the meta-analyses of therapy outcome studies that no bona fide psychotherapy achieves superior outcome. However, GFPP was significantly more attractive to the clients. Descriptions are provided of the Broaden-and-Build Theory, therapy goals based upon clients’ values and personal meaning (i.e., approach goals and intrinsic goals), identification and use of clients’ personal strengths (including client culture), centrality of hope and hope theory, the implicit theory of personal change or the growth mindset, and finally Self-Determination Theory. The techniques and interventions of GFPP as well as the importance of the therapist’s intentions during therapy are presented. GFPP focuses upon the client and relationship while not viewing psychotherapy as a set of potent scripted treatments that acts upon the client. Goal Focused Positive Supervision is presented as a new model that supports the supervisee’s strength-based self-definition rather than a pathological one or deficit orientation. Training that includes the experiential learning of GFPP principles is underscored.
9
Business due diligence strategies: Leading lawyers on meeting client expectations, navigating cross-border M & A transactions, and understanding the importance of due diligence in today's economy. [Boston, Mass.]: Aspatore, 2010.
Find full text
10
Boswell, James F., Michael J. Constantino, and Lisa M. Anderson. Potential Obstacles to Treatment Success in Adults. Edited by Sara Maltzman. Oxford University Press, 2016. http://dx.doi.org/10.1093/oxfordhb/9780199739134.013.17.
Full textAbstract:
Identifying client characteristics that influence negative psychotherapy outcomes is vitally important. This chapter reviews baseline client characteristics that have demonstrated direct relationships with unsuccessful treatment outcomes, as well as client traits that have functioned as moderators of specific treatment effects and process-outcome associations. Throughout this chapter client characteristics are defined as preexisting individual differences or traits that clients bring into the therapy context. Identifying client baseline characteristics that influence, directly or indirectlyc, negative outcomes is vitally important. This review divides such client characteristics into the following categories: demographic variables, expectancies, mental health variables, intra-psychic traits, and interpersonal traits. Implications of reviewed research findings for psychotherapy practice are discussed.
Book chapters on the topic "Client importance"
1
Challender, Jason, and Russell Whitaker. "The importance of leadership for construction clients." In The Client Role in Successful Construction Projects, 35–44. Abingdon, Oxon ; New York, NY : Routledge is an imprint of the Taylor & Francis Group, an Informa Business, 2019.: Routledge, 2019. http://dx.doi.org/10.1201/9781315164458-4.
Full text
2
Miron, Jennifer B. "Academic Integrity in Work-Integrated Learning (WIL) Settings." In Academic Integrity in Canada, 233–47. Cham: Springer International Publishing, 2022. http://dx.doi.org/10.1007/978-3-030-83255-1_12.
Full textAbstract:
AbstractThis chapter highlights the imperative for attention to, and action in, the promotion of academic integrity in work-integrated learning (WIL) settings across post-secondary programs. The importance of such efforts are closely tied to the efforts of strengthening ethical comportment with graduates who will go on to contribute to client care, client service, leadership, and research that will directly impact members of the public, hiring organizations, and global systems. WIL settings provide invaluable opportunities for students to learn essential skills and acculturate to professional ethical values through real world experiences. The experiential learning that happens in these settings helps influence the professionalization of students, encouraging safe, ethical practice that benefits those receiving care/service, future employers, and society. Since WIL is offered in both college and university settings and occurs across a number of professional and service programs, it has the potential to significantly influence a vast and varied number of professionals entering numerous career paths around the world. All members of learning communities in post-secondary organizations have a responsibility to understand their roles and opportunities in supporting, maintaining, and promoting academic integrity across WIL settings. While the narrative for the chapter is Canadian, the observations and recommendations may be relevant in other countries, where WIL plays a significant role in the education and development of professionals and service providers across a number of professions and trades.
3
Cimbora, David M., and Radhika Krishnamurthy. "The Importance of Client Context." In Diversity-Sensitive Personality Assessment, 43–56. Routledge, 2018. http://dx.doi.org/10.4324/9780203551578-3.
Full text
4
Safren, Steven A., Susan E. Sprich, Carol A. Perlman, and Michael W. Otto. "Modifying the Environment." In Mastering Your Adult ADHD, edited by Steven A. Safren, Susan E. Sprich, Carol A. Perlman, and Michael W. Otto, 55–61. Oxford University Press, 2017. http://dx.doi.org/10.1093/med:psych/9780190235581.003.0007.
Full textAbstract:
This chapter focuses on more ways in which the therapist can help clients with ADHD to reduce distractibility. Clients are instructed to identify distractions in their work environment and then to modify the environment accordingly. The therapist stresses the importance of keeping track of important objects such as keys, wallet, and phone, and teaches the client how to set up organizational systems to help with this. Clients should use periodic reminders such as alarms to check in and see if they are on track or if they have gotten distracted. A case vignette illustrates ways to modify the client’s environment to minimize distractions.
5
Webb, Julian, Caroline Maughan, Mike Maughan, Marcus Keppel-Palmer, and Andrew Boon. "2. Interviewing and advising." In Lawyers' Skills, 4–24. Oxford University Press, 2019. http://dx.doi.org/10.1093/he/9780198838647.003.0002.
Full textAbstract:
This chapter discusses the skills of interviewing and advising clients. It covers the purpose of interviews; the importance of non-verbal communication; preparing for initial client interviews; the WASP approach; listening and questioning techniques; providing appropriate advice and information; and establishing a professional relationship with the client.
6
Craske, Michelle G., and David H. Barlow. "Accomplishments, Maintenance, and Relapse Prevention." In Mastery of Your Anxiety and Panic, edited by Michelle G. Craske and David H. Barlow, 217–24. Oxford University Press, 2022. http://dx.doi.org/10.1093/med-psych/9780197584057.003.0015.
Full textAbstract:
This chapter evaluates the importance of reviewing the client’s progress, encouraging the client to continue to face fear and anxiety, and discussing ways of maintaining progress and relapse prevention. Instead of focusing on feelings in general, an assessment that is likely to be biased, progress is best evaluated by examining objective data. Progress is indexed by improvement—not by reaching an absolute end goal of no panic, anxiety, or agoraphobia—and by skill development. The temporary resurgence of old habits is not a sign that treatment did not work. If necessary, the therapist may work with the client to identify areas for further practice. Clients frequently express concerns about ending the program. It is therefore important to emphasize again that the treatment was designed to provide clients with the necessary skills for managing anxiety and that they now can use these skills to continue their progress.
7
Biesecker, Barbara B., Kathryn F. Peters, and Robert Resta. "Relational Genetic Counseling." In Advanced Genetic Counseling, 125–42. Oxford University Press, 2019. http://dx.doi.org/10.1093/med/9780190626426.003.0008.
Full textAbstract:
This chapter emphasizes the importance of the relational components of a psychotherapeutic approach to genetic counseling. It outlines the steps to developing a therapeutic alliance with a client that are implied but not stated in the Reciprocal Engagement Model. Reinforced are the need for safety and trust for the client, conveying respect, and being genuine in the relationship. Contracting is described as an exchange between the counselor and client to establish the session goals. Relational counseling skills are used to establish a relationship that fully addresses the implications of genetic information. These skills include asking open-ended questions, followed by closed-ended questions; clarifying understanding; paraphrasing; reflecting feelings; and summarizing the client’s perceptions and needs. They constitute the process used to establish a therapeutic relationship that is essential to addressing the threat of genetic information and clients’ related fears and hopes. What results from this process is an empathic connection with clients where informed decisions are made, coping is enhanced, and/or adaptation is facilitated.
8
Ehrenreich-May, Jill, Sarah M. Kennedy, Jamie A. Sherman, Shannon M. Bennett, and David H. Barlow. "Keeping It Going—Maintaining Your Gains." In Unified Protocol for Transdiagnostic Treatment of Emotional Disorders in Adolescents, 91–100. Oxford University Press, 2017. http://dx.doi.org/10.1093/med-psych/9780190855536.003.0008.
Full textAbstract:
Chapter 8 reviews the skills adolescents have learned and practiced throughout treatment and celebrates their accomplishments. The client is asked to compare how he or she feels now versus how he or she felt at the beginning of therapy. The client looks back at the new skills acquired and assesses which ones felt most important and helpful. The chapter concludes with the importance of making plans for coping with difficult or strong emotions in the future. Clients are encouraged to “become their own therapist.”
9
Thompson-Brenner, Heather, Melanie Smith, Gayle Brooks, Rebecca Berman, Angela Kaloudis, Hallie Espel-Huynh, Dee Ross Franklin, and James F. Boswell. "Therapist Materials for Preparing for Treatment." In The Renfrew Unified Treatment for Eating Disorders and Comorbidity, edited by Heather Thompson-Brenner, Melanie Smith, Gayle Brooks, Rebecca Berman, Angela Kaloudis, Hallie Espel-Huynh, Dee Ross Franklin, and James F. Boswell, 47–58. Oxford University Press, 2021. http://dx.doi.org/10.1093/med-psych/9780190946425.003.0003.
Full textAbstract:
This chapter aligns with Chapters 1 to 3 in the client workbook. Chapter 1 covers the types of problems this program was designed to address; helps clients determine whether their difficulties fit with this program; and helps clients gain a basic understanding of how the therapy was tested in research. Chapter 2 provides an overview of skills that clients will learn in this treatment; highlights the importance of practicing these skills; describes how this treatment can be used in combination with other treatments like medication, nutrition counseling, and other forms of therapy; and helps determine if now is the right time for a client to begin this program. Chapter 3 teaches the importance of recordkeeping and introduces Form 3.1: Eating, Depression, and Anxiety (EDA), a form to be completed throughout the treatment program.
10
Mercado, Alfonso, and Amanda Venta. "Troubleshooting." In Cultural Competency in Psychological Assessment, 75—C6.P35. Oxford University PressNew York, 2022. http://dx.doi.org/10.1093/med-psych/9780190065225.003.0007.
Full textAbstract:
Abstract This chapter highlights troubleshooting considerations when working with Latinx groups. For example, the authors discuss linguistic considerations when working with interpreters, and the possible barriers to treatment and alliance, including dealing with microaggressions in the assessment process. As well, the fact that some Latinx clients do not speak Spanish is also discussed, and the importance of discerning the client’s preferred language is emphasized. Rather than making assumptions about a client’s preferred language, cultural humility is demonstrated in asking the client their preferred language and making efforts to accommodate that preference. The chapter also discusses the unique considerations needed when testing undocumented clients and in the assessment of undocumented children. A conclusion on cultural adaptions is also presented.
Conference papers on the topic "Client importance"
1
Nan-wei, Hu, Cao Qiang, and Dai Yi-yun. "Client importance, industry specialization and auditor reporting decision." In 2015 12th International Conference on Service Systems and Service Management (ICSSSM). IEEE, 2015. http://dx.doi.org/10.1109/icsssm.2015.7170184.
Full text
2
Mohd-Sanusi, Zuraidah, Yusarina Mat-Isa, Mazurai Mohamed, Lee Teck-Heang, and Takiah Mohd-Iskandar. "The importance of financial audit: Benefits, challenges and service quality towards client loyalty." In 2012 IEEE Symposium on Business, Engineering and Industrial Applications (ISBEIA). IEEE, 2012. http://dx.doi.org/10.1109/isbeia.2012.6422962.
Full text
3
Uppuluri, Sreemanth M., Xianfan Xu, and Karthik Ramani. "RLSM: Remote Excimer Laser Micro-Machining Services Model." In ASME 2003 International Design Engineering Technical Conferences and Computers and Information in Engineering Conference. ASMEDC, 2003. http://dx.doi.org/10.1115/detc2003/cie-48181.
Full textAbstract:
In this paper, we discuss an Internet based excimer-laser-micro-machining services model that allows multiple users to collaboratively design and fabricate laser micromachining features. This model implements the client-server architecture to support design and editing of features by multiple clients. The client side needs minimum software installation and is made intelligent by incorporating feature verification algorithms to ensure speed and efficiency of the design process. The server side supports solid modeling, solving of geometric constraints, data management and synchronization of clients. JSDT Interface links the server and the client sides. The remote laser micro-machining services model (RLSM) provides a collection of laser micro-machining features such as through-cuts, channels and pockets and different polymer materials such as PMMA, Kapton®, PET and Uplex® for the user to choose from. These design variables from the user are mapped to the corresponding technological parameters for laser micro-machining. The manufacturing feasibility is then assessed with respect to the system capabilities by implementing intelligent algorithms on the client side. In developing this services model we provide a distributed collaborative architecture that incorporates the manufacturing constraints of laser micro-machining in the design stage. The remote service center operation is further integrated with automated path generation for laser micromachining of the features. To our knowledge this is the first attempt towards developing a collaborative environment for design and manufacturing of MEMS components. The importance of such a model in the manufacturing arena is also discussed.
4
Palm, William J., and Daniel E. Whitney. "Prioritizing the Many Measures of Success in Outsourced Design." In ASME 2013 International Design Engineering Technical Conferences and Computers and Information in Engineering Conference. American Society of Mechanical Engineers, 2013. http://dx.doi.org/10.1115/detc2013-13232.
Full textAbstract:
Companies that develop new products increasingly outsource design, a trend that has prompted much concern but little prescription on how best to manage such projects. One challenge is the lack of understanding of what constitutes success in outsourced design. To provide clarity, this paper identifies academic and practical perspectives on success from the literature as well as our own interviews with design consultants and consulting clients, organizes the perspectives into a typology featuring seven distinct dimensions of success, and then prioritizes the key success measures using a survey of 194 additional practitioners. The results suggest that past research has generally focused on the wrong success measures, overstating the impact of problems during development and the relative importance of return on investment, and omitting key measures such as working relationship quality, project value, and client satisfaction. Not all success measures are well correlated; a project may do very well on some but poorly on others. While each measure has it merits, client satisfaction appears to be a promising summary measure.
5
Camacho Novaes de Oliveira, Amanda, Amit Bhaya, and Daniel Ratton Figueiredo. "A Transportation System Model Based on Smart Autonomous Vehicles with Distributed Coordination." In Workshop de Computação Urbana. Sociedade Brasileira de Computação - SBC, 2020. http://dx.doi.org/10.5753/courb.2020.12368.
Full textAbstract:
Public transportation in urban centers is of fundamental importance, being a widely investigated topic. Smart autonomous vehicles (SAVs) present a great potential in revolutionizing transportation systems in urban areas, providing more flexible and efficient solutions. This work proposes a new transportation model based on SAVs that provides a station-based, point-to-point service, with distributed coordination. The model offers two different modes of operation, one with exclusive rides, and the other with ride sharing between clients. A simulator has been developed, through which the system’s characteristics are analyzed, and the two modes of operation compared. It was observed that with the increase in the system client demand over time the ride sharing mode gets more efficient than the mode with exclusive rides, both in terms to the average time required to deliver clients and the total distance traveled.
6
Kleinschrot, Katharina. "The importance of decision-making processes of a client and the early development phases in a construction project." In 25th Annual European Real Estate Society Conference. European Real Estate Society, 2016. http://dx.doi.org/10.15396/eres2016_29.
Full text
7
Miladinović, Snežana. "Prava korisnika usluga." In XVI Majsko savetovanje. University of Kragujevac, Faculty of Law, 2020. http://dx.doi.org/10.46793/upk20.021m.
Full textAbstract:
Service contracts are contracts under which one party, the service provider, undertakes to supply a service to the other party, the client, in exchange for a price. In this research study the author is dealing with the rights of services users. The Author underlines the function and importance of Obligatory law rules for the clients and their legal protection. We will specifically refer to the approach of authors of DCFR and will focus on the contents and accomplishments of (general and specific) regulations included in this text. The authors of DCFR paid due attention to procedures for legally regulating service contracts which, combined with the EU Directive on Services, create a unique legal mechanism aiming at securing and affirmation of free movement of services and the services users protection.
8
Wendler, Kai. "The Measurement Challenge of DC Resistance Shunts." In NCSL International Workshop & Symposium. NCSL International, 2012. http://dx.doi.org/10.51843/wsproceedings.2012.06.
Full textAbstract:
During the 2011 NCSLI Workshop & Symposium the initial data for an NCSLI shunt inter-laboratory comparison (ILC) was presented and the data clearly showed the existence of measurement pitfalls in the field of dc shunts. The sharing of this data led to an examination of dc shunt measurements at the Canadian National Measurement Institute (NMI).In this presentation I will discuss areas of shunt measurement that affect the accuracy and repeatability of the measurement. These will include the effects of temperature, connectors, environment, and calibration methods. The importance of communication between the client and the calibration laboratory will be emphasized, as well as the importance of providing the client with a calibration that reflects the value of a dc shunt, in the manner and under the conditions that the artifact is used. Finally I will briefly discuss how shunt calibrations are performed at NRC.
9
Kurşunel, Fahri, and Salman Ebdülrzazade. "Quality Costs in Health Enterprises and Sample Application." In International Conference on Eurasian Economies. Eurasian Economists Association, 2018. http://dx.doi.org/10.36880/c10.02165.
Full textAbstract:
Changing the expectations and needs of customers over time has strengthened the quality prospects for the client. The goal of the company's assets is to satisfy the customer, keep the client and protect customer loyalty. At present, it is considered that the qualification in the health sector, in particular, has a strategic priority in the success of the business and that quality management is a sustainable competitive advantage.
Medical services are at the forefront of the services that people receive the most. For healthcare companies that perform these services, quality is expressed as a strategic tool used to create activities that will meet the client's needs, both current and future, and reduce costs with an effective cost control process. In this context, healthcare companies need to pay sufficient attention to the quality of their services to customers. Quality service offered to people has a significant cost that businesses have to endure. Healthcare enterprises want to know the cost of the services they want to achieve as a result of their activities. This cost is the result of activities carried out at the enterprise.
This study explains the concept of quality and the importance of quality and includes the cost of quality. Then the costs for quality, included in the total cost in the hospital, are processed separately in Baku (Azerbaijan).
10
Dixon, Sandra, and Juliane Bell. "Shedding Light on a Forbidden Topic: The Need for Mental Health Professionals to Accommodate the Faith-Based Practices of Immigrant Clients." In 7th International Conference on Spirituality and Psychology. Tomorrow People Organization, 2022. http://dx.doi.org/10.52987/icsp.2022.009.
Full textAbstract:
Abstract There is much to learn about how immigrants describe their experiences of faith in the counselling context while negotiating meaningful relationships with mental health professionals (MHPs). Here, MHPs refer to individuals in the helping profession who provide services to immigrant clients such as social workers, psychologists, clinicians, practitioners, and counsellors. For the purpose of this presentation, immigrants are viewed as persons relocating to a host country for the purpose of resettlement for a better life (Perruchoud & Redpath-Cross, 2011). In this context, faith describes one’s committed spiritual and religious belief system. Although, it is important to the wellbeing of many immigrant clients, some MHPs struggle to integrate religious faith into the counselling process. According to Plumb (2011), these challenges might be a result of limited training in the area of faith as well as lack of confidence, competence, and comfort related to faith-based practices (Plumb, 2011). These professionals also appear to lack the knowledge and skill set needed to adapt culturally appropriate faith-based interventions in their work with immigrant clients (Dixon, 2015). Many immigrants rely on such faith-based interventions as a source of internal strength and comfort to manage social inequities like racism and discrimination. As such, MHPs have a responsibility to accommodate, recognize, and consider the importance of faith-based practices and interventions when providing counselling services to diverse immigrant client populations. Therefore, the aim of this live virtual presentation session is to engage in reflective discussions with attendees that highlight the role of faith within the therapeutic relationship. The co-presenters will provide useful faith-based interventions for attendees to consider when working with immigrant clients. We will also create a culturally safe environment for attendees to discuss practical ways that they have incorporated faith-based interventions in their counselling practices. Key words: Immigrants, Faith, Faith-Based Interventions, Mental Health Professionals
Reports on the topic "Client importance"
1
Studsrød, Ingunn, Ragnhild Gjerstad Sørensen, Brita Gjerstad, Patrycja Sosnowska-Buxton, and Kathrine Skoland. “It’s very complex”: Professionals’ work with domestic violence (DV): Report – FGI and interviews 2022. University of Stavanger, November 2022. http://dx.doi.org/10.31265/usps.249.
Full textAbstract:
This study explores Norwegian professionals' experiences of working within partner violence (PV) prevention area, including, cross-sectoral and interdisciplinary cooperation as well as possible successful strategies and measures in this area. This report is one of the deliverables of the “Integrated System of Domestic Violence Prevention” (ISDVP) project and of the agreement with The State Treasury, the Institute of Justice in Warsaw, Poland. This study contributes to research on professionals’ experiences of interprofessional collaboration in the domestic violence prevention area – a similar study was conducted in Poland. To facilitate an interdisciplinary and interagency group discussion, five focus groups (with 19 participants) were conducted. The analysis reveals that there is inter- and intra-sectoral collaboration in the domestic violence prevention area. There are marked challenges but also notable success stories. The participants talked about several barriers to cross-sectoral collaborations, such as i) professional requirements of confidentiality, mandate, and/or duty to report, especially in the domestic violence prevention stages; ii) the complexity and plethora of practical and organizational measures and initiatives as well as who does what and when, particularly when helping a client navigate through the system; and iii) the difficulty in defining as well as uncovering domestic violence because it can be understood differently by various parties, especially from a cross-cultural perspective and gender stereotypes. In terms of effective management of multisectoral collaboration, the participants mentioned i) several tools and models, e.g., SARA and Flexid, and ii) organization of emergency shelters; and iii) networking. Besides, the participants reported a need for a nuanced and multifocal approach to domestic violence prevention, including addressing the specificities of different vulnerable groups such as the elderly and the LGBQT+ community. They also talked about the importance of initiatives aimed at removing the stigma and taboo around domestic violence, also through targeting higher education establishments.
2
Ndhlovu, Lewis. Quality of care and utilisation of MCH and FP services at Kenyan health facilities. Population Council, 1999. http://dx.doi.org/10.31899/rh1999.1017.
Full textAbstract:
Quality of services is playing an increasingly important role in many family planning (FP) programs. In 1995, a national Situation Analysis Study of 254 health facilities was conducted in Kenya to assess the status and quality of FP services in the country. An in-depth survey of a subsample of 28 health facilities was conducted the following year. From these facilities, 1,834 women were interviewed about their experiences with services at facilities when they sought antenatal, child health, and FP services. The goal of the survey was to examine the links between quality of care in FP services and contraceptive behavior. A key focus was directed at information and counseling as elements of service quality. Further, the subject of quality was explored in the context of how women switched facilities for the same and different services of antenatal care, child health, and FP. As noted in this report, this study highlights the gap that exists in the provision of quality reproductive health services. Despite the call for client-centered services, there is evidence that a wide gap still remains in providing relevant information to clients.
3
Ndhlovu, Lewis. Quality of care in family planning service delivery in Kenya: Clients' and providers' perspectives. Population Council, 1995. http://dx.doi.org/10.31899/rh1995.1038.
Full textAbstract:
In recent years, the increasing number of organizations that have studied quality of care in international family planning (FP) programs demonstrates the importance the topic has acquired. To define quality of care in FP, the Bruce–Jain framework of six elements of care (choice of methods, information given to clients, technical competence, interpersonal relations, continuity and follow up, and appropriate constellation of services) have been used as the standard. However, what has been overlooked in this approach is the clients' perspectives of service quality. This study sought to narrow the gap in knowledge about the comparability and consistency in views between clients, providers, and researchers. Thus, this study’s main objective was to define the laypersons' and providers' dimensions of quality of care and compare them with the Bruce-Jain elements. The study was conducted in Kenya between July and September 1994. It was the first part of the Kenyan National Situation Analysis Study (conducted in 1995), and results will provide a guide in the methodology and formulation of the study instruments.
4
Baek, Carolyn, and Naomi Rutenberg. Addressing the family planning needs of HIV-positive PMTCT clients: Baseline findings from an operations research study. Population Council, 2005. http://dx.doi.org/10.31899/hiv14.1000.
Full textAbstract:
Preventing unintended pregnancy among HIV-positive women is an effective approach to reducing pediatric HIV infection and vital to meeting HIV-positive women’s sexual and reproductive health needs. Although contraceptive services for HIV-positive women is one of the cornerstones of a comprehensive program for prevention of mother-to-child transmission of HIV (PMTCT), a review of PMTCT programs found that implementers have not prioritized family planning (FP). While there is increasing awareness about the importance of FP and HIV integration, data about FP from PMTCT clients are lacking. The Horizons Program is conducting an operations research study testing several community-based strategies to reduce mother-to-child transmission of HIV in a densely settled urban slum in Nairobi, Kenya. Strategies being piloted include moving PMTCT services closer to the population via a mobile clinic and increasing psychosocial support for HIV-positive women. This research update presents key findings about FP at PMTCT sites, including the interaction between providers and clients as well as HIV-positive women’s fertility desires and demand for contraceptives, from the baseline cross-sectional survey and qualitative interviews with postpartum women.
5
McIntyre, Phillip, Susan Kerrigan, and Marion McCutcheon. Australian Cultural and Creative Activity: A Population and Hotspot Analysis: Wollongong. Queensland University of Technology, 2020. http://dx.doi.org/10.5204/rep.eprints.206965.
Full textAbstract:
Wollongong’s geographic proximity to the southern sprawl of Sydney, accessible transport and cultural diversity have been an attractor for many inward bound creative migrants, helping it diversify away from its industrial past. Wollongong City Council, understanding the importance of the creative industries, has been very proactive in ensuring that the heart of the city has been well and truly activated by sectors of these industries, while the University of Wollongong and its Innovation Campus have also proved a boon to both specialist and embedded creatives. Wollongong maintains a balance between traditional creatives and newer tech-oriented operatives, most with local, national and international suppliers and clients.
6
Khalil, James, MaryAnne Iwara, and Martine Zeuthen. Journeys through Extremism: The Experiences of Forced Recruits in Boko Haram. RESOLVE Network, September 2022. http://dx.doi.org/10.37805/cbags2022.2.
Full textAbstract:
This case study provides exploratory research into the personal journeys of forced recruits into Boko Haram, to examine how they entered the organization, the conditions they experienced in camps and settlements, their exits from the group, their subsequent experiences in state hands, and their perspectives about future reintegration. These themes are particularly pertinent given the mass disengagements from Boko Haram in spring 2022, and the extent to which federal and state systems lack the capacity to absorb and handle the large numbers involved. Research was undertaken at Operation Safe Corridor (OPSC), a program established in 2016 by the Nigerian state to provide an off-ramp for members of Boko Haram and Islamic State West Africa Province (ISWAP) deemed to be ‘low risk’ by military intelligence. Located at Mallam Sidi on the outskirts of Gombe, the OPSC program houses cohorts of around six hundred clients at any point in time. This report features the findings from thirteen in-depth interviews with participants in the OPSC program to provide important insights into the state-sponsored off-ramp from this group.
7
Aguerrevere, Gabriela, and Maria Victoria Fazio. 'E-lancing' en América Latina y el Caribe: ¿cómo conectar el talento digital con oportunidades globales? Inter-American Development Bank, August 2021. http://dx.doi.org/10.18235/0003590.
Full textAbstract:
Las plataformas digitales han revolucionado los mercados laborales en todo el mundo, transformando la manera de trabajar y ofreciendo oportunidades para trabajadores con perfiles muy diversos. Las plataformas de trabajo remoto o plataformas de 'e-lancing', en particular, conectan a las personas con clientes que pueden estar en cualquier parte del mundo. Así, surgen nuevos mecanismos de generación de ingresos que pueden ser especialmente atractivos para grupos que suelen enfrentar barreras para encontrar un empleo tradicional. Esta publicación recoge las lecciones aprendidas de un programa piloto desarrollado por el BID en El Salvador en 2020 para entender cómo conectar a los jóvenes de América Latina y el Caribe con este tipo de oportunidades. Como parte de este programa, los participantes tuvieron acceso a contenidos teóricos y ejercicios prácticos diseñados para desarrollar las habilidades requeridas para trabajar en estas plataformas, incluyendo la creación de perfiles, preparación de propuestas y gerencia de proyectos. También tuvieron acceso a tutores que monitoreaban su progreso y les apoyaban con la preparación de las propuestas, lo que resultó ser un elemento clave para el éxito del programa. En total, los participantes presentaron más de mil propuestas entre todos, trabajando con clientes en países como Alemania, Estados Unidos y Vietnam. Cómo se posicionará la región en esta nueva dinámica de oportunidades laborales dependerá de las políticas que se tomen en torno al trabajo en estas plataformas de 'e-lancing'. Al respecto, la publicación comparte algunas acciones que se pueden tomar en este ámbito. En primer lugar, para mejorar las oportunidades de los trabajadores en este ecosistema, los gobiernos deben incrementar el acceso a las tecnologías de la información y comunicación y expandir la formación en habilidades digitales. Además, es necesario implementar estrategias de diseminación para que individuos y empresas conozcan las potencialidades de estas plataformas. A su vez, estas estrategias deben estar acompañadas de programas de capacitación que ayuden a que las personas desarrollen las habilidades requeridas para triunfar en este universo. También es importante aumentar la inclusión financiera, y modernizar las regulaciones laborales para asegurar que protegen a los 'e-lancers' o en general, a trabajadores en nuevas ocupaciones generadas por la tecnología. Para acompañar el diseño de esas políticas, será necesario encaminar más investigaciones que permitan seguir dimensionando el impacto de estas plataformas de cara al futuro del desarrollo productivo en la región.
8
Rodríguez Martínez, Jhoanna, Leydi Barajas, Leidy Betancur, and Natalí López. Liderazgo en tiempos de pandemia. Ediciones Universidad Cooperativa de Colombia, December 2020. http://dx.doi.org/10.16925/gclc.15.
Full textAbstract:
La crisis derivada de la pandemia por coronavirus (Covid-19) ha llevado a que las organizaciones realicen una gestión más eficiente por medio de la implementación de estrategias que se adapten a las tendencias tecnológicas más modernas para el mejoramiento de los procesos internos. Así, el líder dentro de cada departamento de trabajo determina los direccionamientos necesarios para administrar correctamente la organización. La mayoría de las empresas se enfoca en el uso de la comunicación asertiva, a través de herramientas que la globalización ha puesto a disposición de estas. Quimpac de Colombia S. A. ha sido la empresa productora de cloro-soda más importante, y está posicionada como líder de la industria química dentro y fuera del país. Cuenta con una planta y con equipos altamente modernos y sofisticados, y profesionales de alta calidad en cada departamento de trabajo; el área comercial se encarga de la relación con los clientes y del manejo de la rentabilidad de la empresa; además, cuenta con un líder encargado de dirigir al equipo de trabajo para cumplir los objetivos exitosamente. Debido a que las competencias empresariales exigen que cada vez sea más alta eficiencia en la toma de decisiones desde el liderazgo, es necesario que los líderes provean al equipo de trabajo de las herramientas y los direccionamientos necesarios para afrontar los retos que se presentan en el momento de administrar una organización, en este caso uno de los departamentos más imprescindibles dentro de una empresa de la magnitud de Quimpac.
9
Martin, Xavier, Fermín Vivanco, Masato Okumura, Diego Herrera, Terrence Gallagher, Paula Peláez, and Sergio Navajas. Finanzas plateadas: zona de no exclusión financiera. Banco Interamericano de Desarrollo, November 2022. http://dx.doi.org/10.18235/0004560.
Full textAbstract:
Según estimaciones de Naciones Unidas, en los próximos 30 años, el número de personas mayores de 65 años se doblará de 750 millones actuales a más de 1.500 millones. Globalmente, en 2050 el porcentaje de personas mayores de 65 años pasará del 9,3% al 16% de la población. En todo el mundo se experimentará este crecimiento, pero es América Latina y el Caribe (ALC) la región que más rápidamente envejece y donde se concentrará el mayor aumento de la población de más de 65 años que pasará, en tres décadas, de representar el 9% al 19% de la población. El envejecimiento y la diversidad van unidos. Algunas personas envejecen manteniéndose en forma, conservan plena movilidad y utilizan todo tipo de herramientas digitales hasta el final de sus días. Otras personas, en cambio, se enfrentan a nuevos retos a medida que envejecen como puede ser una menor movilidad, una reducción significativa de ingresos, pérdidas sensoriales o deterioro cognitivo. Sin obviar esa diversidad, lo cierto es que todos seguimos requiriendo productos y servicios financieros que se adapten a las nuevas necesidades que vamos encontrando a medida que vamos envejeciendo. Sin embargo, es cada vez más evidente que hay un riesgo de “exclusión financiera” de las personas mayores por la brecha digital y por la falta de productos o servicios pensados en sus demandas particulares. Esta publicación pretende compartir algunas iniciativas en el sector financiero para adaptarse al envejecimiento. Diseminar con mayor detalle esas iniciativas servirá para alentar a otras entidades financieras a desarrollar soluciones que permitan superar la “no exclusión financiera” de las personas mayores. Para los proveedores de servicios financieros de la región es importante centrarse en las necesidades financieras para satisfacer sus demandas básicas, reducir el fraude y proyectarse como una entidad comprometida con la inclusión financiera de todos los clientes. Ser una entidad financiera orientada a las necesidades de las personas mayores implica pensar en el tipo de atención que se va a prestar, el diseño físico de las oficinas, la oferta de productos y servicios, y la manera general en la que una entidad financiera se percibe a sí misma en relación con las personas mayores. Adaptarse a las necesidades y demandas específicas de las personas mayores puede ser un reto para las entidades financieras, pero puede representar también una gran oportunidad de negocio.
10
Sessa, Guido, and Gregory Martin. MAP kinase cascades activated by SlMAPKKKε and their involvement in tomato resistance to bacterial pathogens. United States Department of Agriculture, January 2012. http://dx.doi.org/10.32747/2012.7699834.bard.
Full textAbstract:
The research problem: Pseudomonas syringae pv. tomato (Pst) and Xanthomonas campestrispv. vesicatoria (Xcv) are the causal agents of tomato bacterial speck and spot diseases, respectively. These pathogens colonize the aerial parts of the plant and cause economically important losses to tomato yield worldwide. Control of speck and spot diseases by cultural practices or chemicals is not effective and genetic sources of resistance are very limited. In previous research supported by BARD, by gene expression profiling we identified signaling components involved in resistance to Xcvstrains. Follow up experiments revealed that a tomato gene encoding a MAP kinase kinase kinase (MAPKKKe) is required for resistance to Xcvand Pststrains. Goals: Central goal of this research was to investigate the molecular mechanisms by which MAPKKKεand associated MAP kinase cascades regulate host resistance. Specific objectives were to: 1. Determine whether MAPKKKεplays a broad role in defense signaling in plants; 2. Identify components of MAP kinase cascades acting downstream of MAPKKKε; 3. Determine the role of phosphorylation-related events in the function of MAPKKKε; 4. Isolate proteins directly activated by MAPKKKε-associatedMAPK modules. Our main achievements during this research program are in the following major areas: 1. Characterization of MAPKKKεas a positive regulator of cell death and dissection of downstream MAP kinase cascades (Melech-Bonfil et al., 2010; Melech-Bonfil and Sessa, 2011). The MAPKKKεgene was found to be required for tomato resistance to Xcvand Pstbacterial strains and for hypersensitive response cell death triggered by different R gene/effector gene pairs. In addition, overexpression analysis demonstrated that MAPKKKεis a positive regulator of cell death, whose activity depends on an intact kinase catalytic domain. Epistatic experiments delineated a signaling cascade downstream of MAPKKKεand identified SIPKK as a negative regulator of MAPKKKε-mediated cell death. Finally, genes encoding MAP kinase components downstream of MAPKKKεwere shown to contribute to tomato resistance to Xcv. 2. Identification of tomato proteins that interact with MAPKKKεand play a role in plant immunity (Oh et al., 2011). We identified proteins that interact with MAPKKKε. Among them, the 14-3-3 protein TFT7 was required for cell death mediated by several R proteins. In addition, TFT7 interacted with the MAPKK SlMKK2 and formed homodimersin vivo. Thus, TFT7 is proposed to recruit SlMKK2 and MAPKKK client proteins for efficient signal transfer. 3. Development of a chemical genetic approach to identify substrates of MAPKKKε-activated MAP kinase cascades (Salomon et al., 2009, 2011). This approach is based on engineering the kinase of interest to accept unnatural ATP analogs. For its implementation to identify substrates of MAPKKKε-activated MAP kinase modules, we sensitized the tomato MAP kinase SlMPK3 to ATP analogs and verified its ability to use them as phosphodonors. By using the sensitized SlMPK3 and radiolabeled N6(benzyl)ATP it should be possible to tag direct substrates of this kinase. 4. Development of methods to study immunity triggered by pathogen-associated molecular patterns (PAMPs) in tomato and N. benthamiana plants (Kim et al., 2009; Nguyen et al. 2010). We developed protocols for measuring various PTI-associatedphenotypes, including bacterial populations after pretreatment of leaves with PAMPs, induction of reporter genes, callose deposition at the cell wall, activation of MAP kinases, and a luciferase-based reporter system for use in protoplasts. Scientific and agricultural significance: Our research activities discovered and characterized a signal transduction pathway mediating plant immunity to bacterial pathogens. Increased understanding of molecular mechanisms of immunity will allow them to be manipulated by both molecular breeding and genetic engineering to produce plants with enhanced natural defense against disease. In addition, we successfully developed new biochemical and molecular methods that can be implemented in the study of plant immunity and other aspects of plant biology.