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Academic literature on the topic 'Citizen Experience'

Author: Grafiati
Published: 10 December 2022
Last updated: 28 January 2023

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Journal articles on the topic "Citizen Experience"

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Liu, Lin, Ivan Y. Sun, and Jianhong Liu. "Police Officers’ Attitudes Toward Citizens in China." International Criminal Justice Review 28, no. 1 (July 10, 2017): 45–61. http://dx.doi.org/10.1177/1057567717717317.

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Although a substantial number of studies have examined public attitudes toward the police, a relatively thin line of research has assessed police attitudes toward the citizenry in China. Using survey data collected from a sample of approximately 200 Chinese police officers, the current study examined the effects of police officers’ demographic characteristics, socialization and experience factors, and role orientations on officers’ attitudes toward citizen virtue, citizen cooperation with the police, and citizen input in police work. Results indicated that background and experience characteristics were ineffective in predicting the three aspects of officer attitudes toward citizens. Crime-fighting and service orientations were found to be related to officers’ attitudes toward the citizenry. Findings of this study enhance our understanding of police occupational attitudes in China and provide valuable implications for policy and future research.
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Pareek, Urvashi, and Nagendra Ambedkar Sole. "Delivery of Time-Bound Public Services to Citizens: Indian Experience." Indian Journal of Public Administration 66, no. 3 (September 2020): 343–55. http://dx.doi.org/10.1177/0019556120953806.

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The delivery of public services to the citizens is the most critical function of the government, among the other functions being development and regulation. The three essential pillars of public service delivery are timelines, quality and grievance redressal. The concept of public service delivery emerged in the 1990s, with New Public Management and Citizen Charter’s evolution in the UK. With the shift in the role of the state from provider to facilitator and regulator of public services, the focus is to ensure transparency, accountability and citizen centricity in administration and maintain citizen’s satisfaction and trust in the government. This article highlights the concept of public service delivery, and time-bound delivery practices, adopted internationally and nationally. The article concludes that India needs to look beyond Information and Communications Technology and capitalise on other options as listed in suggestions.
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Llorente, Carolina, Gema Revuelta, Malgorzata Dziminska, Izabela Warwas, Aneta Krzewińska, and Carolina Moreno. "A standard for public consultation on science communication: the CONCISE project experience." Journal of Science Communication 21, no. 03 (May 2, 2022): N02. http://dx.doi.org/10.22323/2.21030802.

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Citizen consultations are public participation mechanisms designed to inform public policy and promote public dialogue. This article describes a deliberative consultation conducted within the CONCISE project framework. The aim was to gather qualitative knowledge about the means and channels through which European citizens acquire science-related knowledge, and how these influence their opinions and perceptions with respect to four socially relevant topics: vaccines, complementary and alternative medicine, genetically modified organisms, and climate change. In 2019, the CONCISE project carried out five citizen consultations in Poland, Slovakia, Spain, Italy and Portugal to explore the understanding of nearly 500 citizens, enabling the development of a standard for the carrying out of citizen consultations on science communication.
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Skarlatidou, Artemis, Marisa Ponti, James Sprinks, Christian Nold, Muki Haklay, and Eiman Kanjo. "User experience of digital technologies in citizen science." Journal of Science Communication 18, no. 01 (January 17, 2019): E. http://dx.doi.org/10.22323/2.18010501.

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The growing interest in citizen science has resulted in a new range of digital tools that facilitate the interaction and communications between citizens and scientists. Considering the ever increasing number of applications that currently exist, it is surprising how little we know about how volunteers interact with these technologies, what they expect from them, and why these technologies succeed or fail. Aiming to address this gap, JCOM organized this special issue on the role of User Experience (UX) of digital technologies in citizen science which is the first to focus on the qualities and impacts of interface and user design within citizen science. Seven papers are included that highlight three key aspects of user-focused research and methodological approaches. In the first category, "design standards", the authors explore the applicability of existing standards, build and evaluate a set of guidelines to improve interactions with citizen science applications. In the second, "design methods", methodological approaches for getting user feedback, analysing user behaviour and exploring different interface designs modes are explored. Finally, "user experience in the physical and digital world" explores crossovers with other fields to improve our understanding of user experiences and demonstrate how design choices not only influence digital interactions but also shape interactions with the wider world.
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GRANDISON, Tyrone. "Citizen Science: The American Experience." TRENDS IN THE SCIENCES 25, no. 4 (April 1, 2020): 4_50–4_53. http://dx.doi.org/10.5363/tits.25.4_50.

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Ochoa Rico, María Salomé, Arnaldo Vergara-Romero, José Fernando Romero Subia, and Juan Antonio Jimber del Río. "Study of citizen satisfaction and loyalty in the urban area of Guayaquil: Perspective of the quality of public services applying structural equations." PLOS ONE 17, no. 2 (February 17, 2022): e0263331. http://dx.doi.org/10.1371/journal.pone.0263331.

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This study investigates the satisfaction and adequacy of citizens through the expected quality and perceived quality in the areas of planning and territorial viability, experience in the provision of municipal services and citizen experience in environmental issues, in order to provide tools for territorial decision making for the citizens’ well-being. In our research PLS software is used for the analysis of hypotheses. A questionnaire was delivered to a sample of 521 citizens, representing the spectrum of the population, and the statistical study of the responses yielded results on citizen satisfaction and loyalty. Our research includes the study of moderating effects on the causal ratio of perceived value and satisfaction in territorial planning and viability, the perceived quality in the provision of municipal services and the perceived quality in the citizen experience in the environmental management of the territory on the value relationship perceived by the citizen and general satisfaction. A second objective of the study is to see if there are significant differences in the hypotheses raised by gender by performing a multigroup analysis. This difference has been appreciated in two of the hypotheses. The study shows that the policies exercised by the territorial managers of the different areas have a significant influence on the value perceived by citizens, satisfaction and loyalty, which shape their general well-being. Areas for improvement in territorial policies and municipal services such as citizen security, air quality, public lighting and sports services have been identified. Knowing these shortcomings allows politicians to focus their efforts on improving the quality of life in cities.
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Buele, Irene, Pablo Vidueira, José Luis Yagüe, and Fabián Cuesta. "The Participatory Budgeting and Its contribution to Local Management and Governance: Review of Experience of Rural Communities from the Ecuadorian Amazon Rainforest." Sustainability 12, no. 11 (June 7, 2020): 4659. http://dx.doi.org/10.3390/su12114659.

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In Ecuador, the participatory political design of the political party forming the government from 2007 to 2017, along with the constitution of 2018, created opportunities for citizen participation. Participatory budgeting (PB) is the most commonly used citizen participation mechanism. The direct participation of citizens is reflected in improving the governance by democratizing decision processes. The contribution of PB to the local management and governance of seven rural communities of the Ecuadorian Amazon was analyzed using a case study. Based on (1) the level of compliance with municipal planning through management indicators and, the amounts allocated to PB, (2) along with the level of citizen satisfaction, complementary perspectives (acquired through a survey) on the implementation of PB are provided. These sources of evidence allowed us to critically assess the effects of PB in the improvement of local management and governance. We found low levels of municipal planning compliance, i.e., a 20% (2017) and 43% (2018), high levels of citizen dissatisfaction (around 91%) and also a “disagreement” with the PB implementation process. Finally, it is observed that the implementation of the participatory budget in rural communities presents deficiencies that limit the obtaining of representative benefits and that imply an improvement in the governance and quality of life of the citizenry. This is mainly caused by the low interest of citizens to participate in the phases of execution and monitoring of projects, due to a low culture and participatory education.
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Новикова and Tatyana Novikova. "Fostering Entrepreneurially-Skilled People: Estonia’s Experience." Profession-Oriented School 3, no. 1 (February 16, 2015): 31–37. http://dx.doi.org/10.12737/7816.

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The author considers some problems arising in the process of fostering and training a citizen, fit to work successfully in the innovative economy environment; outlines the features, inherent to an entrepreneurial individual; refers to the foreign countries’ experiences in terms of accommodating their citizens to become integral part of the knowledge economy; discusses the Program on “Entrepreneurship Education in Europe” adopted in Oslo. Further, the author highlights the difference between such notions, as “initiativity” and “entrepreneurial attitude”; shares the experience of fostering entrepreneurial mindset, gained by Scotland, and also considers in great detail Estonia’s best practices, elaborated to develop entrepreneurial mindset in its citizens.
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Thomsen, Mette Kjærgaard, Martin Baekgaard, and Ulrich Thy Jensen. "The Psychological Costs of Citizen Coproduction." Journal of Public Administration Research and Theory 30, no. 4 (January 30, 2020): 656–73. http://dx.doi.org/10.1093/jopart/muaa001.

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Abstract Coproduction where citizens collaborate with public employees in producing and delivering public services is often argued to be associated with benefits for either participating citizens, their relatives, friends, or society at large. Less is known about the potential downsides associated with citizen participation in coproduction of public services. We argue that psychological costs, such as experiences of stigma, stress, and loss of autonomy may arise among citizens in response to coproduction initiatives stimulated or directly imposed by public organizations. We test our propositions in two randomized vignette experiments on a representative sample of Danish citizens. First, we manipulate whether citizens are encouraged to coproduce public services yielding private or collective benefits. Second, we induce perceived self-efficacy among a subsample of citizens. We find that citizens are more likely to experience psychological costs when they are encouraged to coproduce public services resulting in private benefits for relatives or friends in contrast to collective benefits for a larger group of people. Furthermore, these psychological costs are felt to a greater extent among citizens with low self-efficacy. Fusing insights from multiple perspectives, our study pushes the theoretical frontiers of coproduction literature by illustrating how complex emotional responses is an overlooked, but integral part of a more comprehensive theory on the manifestations and effects of citizen coproduction.
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Neysmith-Roy, Joan M., and Carmel L. Kleisinger. "Using Biographies of Adults over 65 Years of Age to Understand Life-Span Developmental Psychology." Teaching of Psychology 24, no. 2 (April 1997): 116–18. http://dx.doi.org/10.1207/s15328023top2402_6.

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Students in an undergraduate life-span developmental psychology course either wrote a traditional term paper or conducted a project that required interaction with a mentally alert adult over 65 years of age (senior citizen). Those who chose the project assisted a senior citizen in writing his or her own life story. Along with the life log, students submitted a paper demonstrating how their particular senior citizen experienced and worked through each of the life stages. By assisting their senior citizen to organize memories and interpret decisions that had shaped his or her life, the young adult students experienced those stages that they themselves had not yet lived through. Students evaluated the project positively as a theoretical learning experience and as a personal growth experience.
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Dissertations / Theses on the topic "Citizen Experience"

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Bangwanubusa, Theogene. "Participation of rural communities in development policy and practice : the South African experience and its relevance for Rwanda." Thesis, Stellenbosch : Stellenbosch University, 2002. http://hdl.handle.net/10019.1/52986.

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Thesis (MA)--Stellenbosch University, 2002.
ENGLIAH ABSTRACT: Several indispensable variables for effective community development include, among others: development skills, networking and partnership, and community participation in the development project life cycle. The study aimed to derive relevant lessons about these factors for Rwanda from the South African community development experience. A literature study was first undertaken on key concepts such as participation, rural community, development, and policy and practice. Literature on principles and policies guidelines for community development in both the South African and Rwandan contexts was also reviewed. Within the perspective of comparative analysis, the socio-political and historical backgrounds of both countries served as the basis of criteria for selecting four case studies. From South Africa, three case studies were selected from both the apartheid and post-apartheid periods. One postapartheid study was regarded as unsuccessful and one was successful. The third is a successful ongoing case that straddles the apartheid and post-apartheid periods. From Rwanda, a postgenocide ongoing case was selected on the grounds of its perceived success. A comparative analysis was undertaken of practical results and the South African experience provided actual relevance for Rwanda in specific ways. In complete contrast to the current view that community driven development depends on the political context, the study shows that it depends rather on a number of objective principles for active community participation. What is demonstrated is that community driven development cannot be adequately supported by the developer-centred, consultation, and blueprint approaches because they fail to inspire active community participation. Nor can community participation be seen merely as cheap labour or superficial involvement. Instead, it implies empowering the community with development skills that enable people to acquire more choices and gain control of their community life. To achieve such empowerment, the study stresses the need for a shift toward the bottom-up approach to the planning and implementing of rural-based development projects.
AFRIKAANSE OPSOMMING: Verskeie onmisbare veranderlikes vir doeltreffende gemeenskapsontwikkeling sluit, onder andere, die volgende m: ontwikkelingsvaardighede, netwerk en vennootskap, en gemeenskapsdeelname aan die lewensiklus van die ontwikkelingsprojek. Die studie het gepoog om relevante lesse omtrent hierdie faktore vir Rwanda af te lei uit Suid-Afrika se ondervinding ten opsigte van gemeenskapsontwikkeling. 'n Literatuurstudie oor sleutelbegrippe soos deelname, landelike gemeenskap, ontwikkeling en beleid en praktyk, is eers onderneem. Literatuur oor beginsels en beleidsriglyne vir gemeenskapsontwikkeling in sowel die Suid- Afrikaanse as Rwandese omgewings is ook bestudeer. Binne die perspektief van vergelykende analise, het die sosio-politiese en historiese agtergrond van albei lande gedien as die basis van die kriteria waarvolgens vier gevallestudies gekies is. Drie Suid-Afrikaanse gevallestudies is uit die apartheids- en die post-apartheidsera gekies. Een post-apartheidstudie is as onsuksesvol beskou en een as suksesvol. Die derde geval is 'n suksesvolle, voortgaande een uit die apartheidsera en daarna. Uit Rwanda is 'n voortgaande geval uit die era na die volksmoord op grond van sy sigbare sukses gekies. 'n Vergelykende analise van die praktiese resultate is onderneem, en die Suid-Afrikaanse ondervinding het op spesifieke maniere wesenlike toepassings vir Rwanda verskaf. In algehele teenstelling met die huidige opvatting dat gemeenskapsgedrewe ontwikkeling afhang van die politieke omgewing, wys hierdie studie dat dit eerder van 'n aantalobjektiewe beginsels vir aktiewe gemeenskapsdeelname afhang. Wat gedemonstreer word, is dat gemeenskapsgedrewe ontwikkeling nie voldoende deur ontwikkelaargesentreerde, konsultasie- en bloudrukbenaderings ondersteun kan word nie, aangesien hulle nie daarin slaag om aktiewe gemeenskapsdeelname te inspireer nie. Net so kan gemeenskapsdeelname nie bloot gesien word as goedkoop arbeid of oppervlakkige betrokkenheid nie. Dit impliseer eerder die bemagtiging van die gemeenskap met ontwikkelingsvaardighede wat mense in staat stelom meer keuses te bekom en om beheer oor hulle gemeenskapslewe te verkry. Die studie beklemtoon dat, ten einde hierdie bemagtiging te bereik, daar 'n skuif moet plaasvind na die benadering waar die gemeenskap betrokke is by die beplanning en implementering van landelikgebaseerde ontwikkelingsprojekte.
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Kaushal, Achhar Ram. "Citizen rights and the black experience in Britain : a view from two multi-racial towns." Thesis, Lancaster University, 1987. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.288138.

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Elias, Maria Veronica. "Community: An Experience-Based Critique of the Concept." University of Akron / OhioLINK, 2008. http://rave.ohiolink.edu/etdc/view?acc_num=akron1214500741.

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Thomas, Peter R. Jr. "Camp, Combat, and Campaign: North Carolina's Confederate Experience." UNF Digital Commons, 2015. http://digitalcommons.unf.edu/etd/586.

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This research examines a sample of North Carolina Confederates as they transitioned from citizen to soldier between 1861 and 1863 during the American Civil War, and it questions how levels of commitment and devotion emerged during this transformation. North Carolina Confederates not only faced physical and emotional challenges as they transitioned from citizen to soldier, but also encountered social obstacles due to the strict social order of the Old South. Orthodoxy maintains this social dissent hindered any form of solidarity among North Carolina Confederates. The question remains, though, why did so many North Carolinians remain committed to the Confederacy until death or surrender? This thesis addresses that question. It acknowledges traditional works on North Carolina’s Civil War experience, however it focuses on the war front more closely. By examining soldiers’ personal reflections to experiences encountered during their transition more understanding concerning soldiers’ shifting perceptions emerge. This thesis encapsulates a soldier’s transition through three stages: camp, combat, and campaign. Each stage offers insight into how perceptions toward fellow men, the home front, combat, and camp-life changed over time. Soldiers were exposed to unprecedented levels of fear, sickness, death, and nostalgia that shook their foundations. Levels of commitment were questioned as men encountered each obstacle. The reflections herein indicate men’s devotion actually increased by 1863 by engaging the basic duties of soldiering and learning to function together in the midst of combat. Self-awareness for health and survival, hard work, and camp life activities took on new meanings by 1863. Furthermore, this sample offers an example of how the constant interactions of men whether in camp or on the battlefield ultimately strengthened solidarity among troops. This thesis pays particular attention to soldiers’ attachments to natural landscapes, and their abilities to materially alter landscapes for the purposes of survival and respite. These North Carolinians reveal how experiences during their transition from citizen to soldier ultimately laid a foundation to remain committed to the war.
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McCray, Jacquelyn Yvonne. "Civic Deliberative Dialogue and the Topic of Race: Exploring the Lived Experience of Everyday Citizens and Their Encounters with Tension and Conflict." Antioch University / OhioLINK, 2014. http://rave.ohiolink.edu/etdc/view?acc_num=antioch1400249625.

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Lane, Rebecca E. "THE GEOPOLITICS OF REPRODUCTIVE HEALTHCARE: LATINA IMMIGRANTS’ EXPERIENCES AS NON-CITIZENS AND BIOLOGICAL CITIZENA IN ATLANTA, GA." UKnowledge, 2016. http://uknowledge.uky.edu/geography_etds/44.

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This dissertation examines the experiences of Latina immigrants in Atlanta, GA in accessing and receiving reproductive healthcare. Although Atlanta is a new destination city for immigrant labor, the state of Georgia has passed anti-immigrant legislation, including a 2011 law that allows local police to check immigrants’ documentation while investigating unrelated violations. This localization of immigration policing heightens immigrants’ risk of detention and deportability. In combination with media discourses of illegality, local immigration policing instills fear in immigrants, which deters them from going out in public in order to perform everyday tasks such as seeing a doctor. Latinas immigrants’ ascribed illegality is not only an issue when trying to access reproductive healthcare, however, but also inflects their interactions with health service providers. Moreover, legal and pragmatic barriers to reproductive healthcare are bound up with ideological notions of Latinas’ reproduction. Drawing from 68 interviews with recent Latina immigrants and immigrant advocates, I detail how experiences of receiving reproductive healthcare foster a “biological citizenship” – which can be defined as the ways in which an individual or group claims inclusion through biological means – that eases Latinas’ outsider status. By enacting biological citizenship through the care of their bodies, which are often viewed and treated as undeserving of care, I contend that undocumented immigrants act politically via one of the few avenues that is open to them, albeit one – the care of the body – that is often overlooked. Additionally, they are creating a bit of security in an overwhelming insecure environment. This research finds that Latina immigrants’ access to reproductive healthcare is impeded not only by anti-immigrant laws and inflammatory discourse, but also by pragmatic issues such as lack of health insurance and language differences. Moreover, legal and pragmatic barriers to reproductive healthcare are bound up with ideological notions of Latinas’ reproduction. For example, Latinas are frequently portrayed as “hyperfertile” in anti-immigrant discourse. Latina immigrants’ reproduction is viewed as threatening to the nation-state and is thus often blatantly or covertly treated to render Latinas as “undeserving” of citizenship and the welfare state. Interestingly, however, in the context of the aging population of the U.S., there are other discourses making their way onto the scene. These discourses reveal that Latina reproduction, though much maligned, was concomitantly viewed as the solution to revitalizing the eroding lower rungs of the U.S. population pyramid. Additionally, political pundits drew on the trope of the hyperfertile Latina immigrant to construct the hopes of an eventual permanent Democratic majority, which would be facilitated by the exponential breeding of Hispanic immigrants. However, this research corroborates 2015 statistics from the Centers of Disease Control that show that Hispanic fertility is steeply declining, thus undermining the demographic and political dreams which relied on tropes of the hyperfertile Latina. This study aims to expand conceptions of citizenship by examining reproductive healthcare as a site where risk is negotiated and borders of membership are both constructed and broken down. The lens of biological citizenship emphasizes the political nature of healthcare access and allows for analyzing Latina immigrants’ everyday experiences with reproductive health as they are shaped by state policies, anti-immigrant legislation, and gendered portrayals of illegality. In doing so, this study complicates healthcare access and draws out both the non-biological determinants and non-biological implications of this access.
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Eriksson, Niklas, and Mikael Forss. "Ålderspensionärers upplevelse av förändringar i vardagsaktiviteter utifrån rekommendationer och restriktioner införda under Covid-19 pandemin." Thesis, Luleå tekniska universitet, Institutionen för hälsa, lärande och teknik, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-84803.

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Syfte: Syftet med studien var att undersöka hur äldre personer upplever att deras vardagsaktiviteter påverkats av Folkhälsomyndighetens rekommendationer och restriktioner som infördes i samband med Coronapandemin. Metod: Studien genomfördes med en kvalitativ design. Författarna genomförde åtta semistrukturerade intervjuer via telefon med pensionärer som var medlemmar i PRO Gävleborg eller SPF Hälsingedistriktet i Södra Norrland och var 70 år och äldre. Vid analysen användes en kvalitativ innehållsanalys. Resultat: Det insamlade materialet resulterade i sex kategorier: Affärens betydelse, Minskad risk för att bli smittad och smitta andra, Tjänster i samhället som underlättar en fungerande vardag, Fysisk kontakt, social samvaro och inställda evenemang, Anpassningar i det egna hemmet och Boendets fördelar och utomhusaktiviteter för hälsan. Resultatet visade att många äldre hade anpassat sin vardag utifrån Folkhälsomyndighetens rekommendationer och restriktioner. Förändringen av vardagen har lett till flera negativa aspekter som minskad fysisk kontakt och social samvaro men också positiva aspekter som ökad vistelse i naturen. Med hjälp av digital teknik, förändrade vardagsrutiner, ett säkerhetstänk och ett större fokus på utomhusmiljön hade tiden under Coronapandemin underlättats. Slutsats: I studien framkom att deltagarna funnit strategier och aktiviteter för att främja fysisk aktivitet för att få en fungerande vardag med meningsfulla aktiviteter. Anpassningarna i vardagen ledde till en förbättring av individens mående.
Purpose: The purpose of the study was to investigate how older people feel that their everyday activities have been affected by the Swedish Public Health Agency's recommendations and restrictions that were introduced in connection with the Corona pandemic. Methods: The study was conducted with a qualitative design. The authors conducted eight semi-structured interviews by telephone with pensioners who were members of PRO Gävleborg or SPF Hälsinge district in Southern Norrland and were 70 years and older. A qualitative content analysis was used in the analysis. Result: The collected material resulted in six categories: The importance of the store, Reduced risk of becoming infected and infecting others, Services in society that facilitate a functioning everyday life, Physical contact, social interaction and canceled events, Adaptations in one's own home and Accommodation benefits and outdoor activities for health. The results showed that many older people have adapted their everyday lives based on the public health authority's recommendations and restrictions. The change in everyday life has led to several negative aspects such as reduced physical contact and social interaction, but also positive aspects such as increased stays outdoors. With the help of digital technology, changed everyday routines, a safety mindset and a greater focus on the outdoor environment, the time during the Corona pandemic has been made easier. Conclusion: The study shows that the participants have found strategies and activities to promote physical activity and to have a functioning everyday life with meaningful activities. The adjustments and adaptations of everyday life have led to an improvement of the individual's well-being.
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Patrick, Ruth. "Irresponsible citizens? : the lived experiences of welfare reform." Thesis, University of Leeds, 2015. http://etheses.whiterose.ac.uk/10737/.

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This thesis reports on a qualitative longitudinal study into the lived experiences of welfare reform under the 2010-15 Westminster coalition government. Between 2011 and 2013, a small group of out-of-work benefit claimants were interviewed three times as they were directly affected by changes to the benefits system. In these interviews, disability benefit(s) recipients, young jobseekers and single parents shared both their experiences and attitudes to the coalition’s reform programme. The study found a significant disjuncture between the dominant citizenship narratives of recent governments and lived realities for those directly affected by welfare reform. The hard work that ‘getting by’ on benefits demands, and the various forms of socially valuable contribution in which so many of the participants were engaged, counter the dominant characterisation of claimants as inactive and passive. Relationships with paid employment were found to be far more fluid and complex than is suggested by successive governments’ repeated recourse to static divisions between ‘welfare dependants’ and the ‘hardworking majority’. Tracking experiences of welfare reform over time showed the worry and anxiety that changes to benefits were causing, with little evidence of welfare-to-work ‘support’ being experienced positively. There were also examples of participants internalising negative characterisations of claimants, in ways which were profoundly damaging to their sense of self and their wider inclusion within society. Over the past 35 years, welfare reforms and an increasingly negative rhetoric around ‘welfare dependency’ have significantly devalued the social rights of citizenship, with citizenship increasingly operating in exclusionary ways. Those relying on out-of-work benefits are granted a lesser citizenship status, with their right to a ‘modicum of economic security’ (Marshall, 1950, p.8) seriously undermined. There are signs of a shift from ‘conditionality’ to ‘conditioning’, such that individual claimants become accepting of an individualisation of responsibility which places the ‘blame’ for individuals’ reliance on benefits with the individual herself. There is also evidence that political agreement on welfare reform is contributing to a broader moral consensus on the supposedly negative characteristics of both ‘welfare’ and those who rely on it for all or most of their income.
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Ljungman, Fanny. "Utilizing the full engagement of experienced citizen scientists: how to motivate for increased contribution." Thesis, Uppsala universitet, Institutionen för informatik och media, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-415219.

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Citizen science is when ordinary people help with scientific research, e.g. within biodiversity, molecular biology and astronomy. At Artdatabanken, which is an organization that observes biodiversity, citizen science is used to enable data gathering of species in Sweden. Previous research has investigated how to maintain long-term engagement by observing motivation for citizen scientists regardless of skill-levels. In this study, the motivations of experienced citizen scientists are investigated. Semi-structured interviews were conducted with citizen scientists at Artdatabanken, and thematic analysis was used to find themes in the answers.  The participants were open both to increase contributions and to report other species. The results showed mainly extrinsic motivations, which could be due to a lack of reflection of intrinsic motivation. Three main themes were found in the interviews. The first theme, Efficiency, was connected to usability-issues, mainly focusing on time-efficiency and simplifying the reporting tool. The acknowledgement-theme involved motivation to receive recognition for the contributions. The third theme, Knowledge and Understanding, was connected to motivation for increased knowledge regarding species and data. Some suggestions for implementation are presented to make the motivations feasible for design implementations of citizen science systems.
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Gomez, Menjivar Jennifer Carolina. "Liminal Citizenry: Black Experience in the Central American Intellectual Imagination." The Ohio State University, 2011. http://rave.ohiolink.edu/etdc/view?acc_num=osu1305915276.

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Books on the topic "Citizen Experience"

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Couper, David C. Quality policing: The Madison experience. Washington, DC: Police Executive Research Forum, 1991.

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Gonzaga, Violeta B. Lopez. People empowerment and environmental management: The PUMOLUYO experience in Negros Island. Bacolod City: Institute of Social Research and Development, University of St. La Salle, 1994.

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Thomas, Arcaro, ed. Understanding the global experience: Becoming a responsible world citizen. Boston MA: Allyn & Bacon, 2010.

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Institute, Policy Studies, ed. Public participation in urban development: The European experience. London: Policy Studies Institute, 1995.

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Sarin, Madhu. Joint forest management, the Haryana experience. Ahmedabad: Centre for Environment Education, 1996.

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Castillo, Gelia T. How participatory is participatory development?: A review of the Philippine experience. [Manila?]: Philippine Institute for Development Studies, 1988.

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Bardhan-Roy, B. K. Arabari experience: A model for forest management with peoples' participation. [Calcutta]: Dept. of Forests, Govt. of West Bengal, 1989.

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Prasai, Sitaram. Good practices on community-health service interface: An experience of CARE. Kathmandu: CARE-Nepal, 2006.

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Clyde, Wilson Douglas, Nielsen Jesper Raakjær, and Degnbol Poul, eds. The fisheries co-management experience: Accomplishments, challenges, and prospects. Dordrecht: Kluwer Academic, 2003.

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Participatory rural development in Pakistan: Experience of rural support programmes. Karachi: Oxford University Press, 2009.

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Book chapters on the topic "Citizen Experience"

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Bossaert, L. L. "Teaching Citizen-CPR: A Belgian Experience." In Update 1988, 455–61. Berlin, Heidelberg: Springer Berlin Heidelberg, 1988. http://dx.doi.org/10.1007/978-3-642-83392-2_57.

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Michta, Andrew A. "Conclusion: The Polish Experience and Civil-Military Relations in Postcommunist Systems." In The Soldier-Citizen, 111–22. New York: Palgrave Macmillan US, 1997. http://dx.doi.org/10.1007/978-1-349-61596-4_6.

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Unterfrauner, Elisabeth, Claudia M. Fabian, Johanna Casado, Gonzalo de la Vega, Beatriz Garcia, and Wanda Díaz-Merced. "Citizen Science for All?" In Universal Access in Human-Computer Interaction. Design Methods and User Experience, 326–35. Cham: Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-78092-0_21.

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Chavan, Apala Lahiri, and Girish Prabhu. "A User Experience Design Toolkit for Citizen Designers." In Digital Literacy and Socio-Cultural Acceptance of ICT in Developing Countries, 11–29. Cham: Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-61089-0_2.

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Gordon, Felicia. "The Gendered Citizen: Marie Madeleine Jodin (1741–90)." In The French Experience from Republic to Monarchy, 1792–1824, 12–27. London: Palgrave Macmillan UK, 2000. http://dx.doi.org/10.1057/9781403932747_2.

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Bossaert, L. L., and R. A. F. Van Hoeyweghen. "Teaching CPR for Citizen: Lessons from a Belgian Experience." In Update 1990, 643–53. Berlin, Heidelberg: Springer Berlin Heidelberg, 1990. http://dx.doi.org/10.1007/978-3-642-84125-5_67.

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Karlin, Beth, Birgit Penzenstadler, and Allison Cook. "Pumping Up the Citizen Muscle Bootcamp: Improving User Experience in Online Learning." In Design, User Experience, and Usability. User Experience Design for Everyday Life Applications and Services, 562–73. Cham: Springer International Publishing, 2014. http://dx.doi.org/10.1007/978-3-319-07635-5_54.

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Aceves Gutiérrez, Luis Carlos, Jorge Martín-Gutiérrez, and Marta Sylvia del Rio Guerra. "Guideline Definition for the Evaluation of Citizen Experience Using Urban Interfaces." In Lecture Notes in Computer Science, 191–200. Cham: Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-030-23560-4_14.

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Gagnon, Stéphane, and Sabrina Azzi. "Semantic Annotation of Parliamentary Debates and Legislative Intelligence Enhancing Citizen Experience." In Electronic Government and the Information Systems Perspective, 63–76. Cham: Springer International Publishing, 2022. http://dx.doi.org/10.1007/978-3-031-12673-4_5.

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Brito, Josilene Almeida, Luma da Rocha Seixas, Ivanildo José de Melo Filho, Alex Sandro Gomes, and Bruno de Souza Monteiro. "Meaningful Learning in U-Learning Environments: An Experience in Vocational Education." In Citizen, Territory and Technologies: Smart Learning Contexts and Practices, 31–38. Cham: Springer International Publishing, 2017. http://dx.doi.org/10.1007/978-3-319-61322-2_4.

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Conference papers on the topic "Citizen Experience"

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Hussein, Idyawati, Murni Mahmud, Turidi Mat, and Rosida Ab Razak. "Citizen experience towards humanizing digital government." In OzCHI '17: 29th Australian Conference on Human-Computer Interaction. New York, NY, USA: ACM, 2017. http://dx.doi.org/10.1145/3152771.3156189.

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Melendreras-Ruiz, Rafael, and Angel J. Garcia-Collado. "MOBISEC: An European experience directed towards improving cities through citizen participation." In 2013 International Conference on New Concepts in Smart Cities: Fostering Public and Private Alliances (SmartMILE). IEEE, 2013. http://dx.doi.org/10.1109/smartmile.2013.6708168.

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H. O'Keeffe, Willamina, and Douglas Walls. "Usability Testing and Experience Design in Citizen Science." In SIGDOC '20: The 38th ACM International Conference on Design of Communication. New York, NY, USA: ACM, 2020. http://dx.doi.org/10.1145/3380851.3416768.

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Noor, Nor Laila Md, Afdallyna Fathiyah Harun, Wan Adillah Wan Adnan, Fauzi Mohd Saman, and Mohd Arif Mohd Noh. "Towards the conceptualization of citizen user experience: Citizens' preference for emotional design in E-Government portal." In 2016 4th International Conference on User Science and Engineering (i-USEr). IEEE, 2016. http://dx.doi.org/10.1109/iuser.2016.7857936.

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Lucio-Ramirez, CA, AJ Banegas-Lagos, C. Cerros-Cabello, CA TrevinoAlanis, AK Gomez-Gutierrez, E. Luna-Ceron, and SL OlivaresOlivares. "A MULTICULTURAL EXPERIENCE IN A CONFLICT ZONE: WHAT MEDICAL STUDENTS CAN LEARN." In The 7th International Conference on Education 2021. The International Institute of Knowledge Management, 2021. http://dx.doi.org/10.17501/24246700.2021.7101.

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As globalization continues, medical educators must acknowledge the increasing need to create safe spaces for students to incorporate global citizen competencies. Short international experiences are a way in which students can acquire these features. The study aimed to evaluate cultural competency learning during an international activity situated in a conflict zone environment that embraces health innovation. The method approach was an explanatory sequential mixed method design. The quantitative instrument was a survey (Cronbach alpha 0.74) with 27 items with 5 Likert scale from totally agree to totally disagree, addressing the four dimensions of cultural competence: conflict resolution, peace appreciation, multiculturalism, and health innovation. The qualitative phase was implemented with individual interviews with participants. A total of 19 medical students from Monterrey and Mexico City with an average age of 22.73 (±3.42) participated in an immersive program for observation, active listening, and analysis of Israeli and Palestine narratives. Descriptive analysis indicated that the most impacted areas were health innovation (4.83 ± 0.032, p<0.001) and multiculturalism (4.80 ± 0.02, p<0.001). Interviews mostly drew positive impressions regarding the development of health innovation and multiculturalism skills. The participation of students in a short trip to a conflict zone conflict inspired them with multicultural skills and a broader perspective regarding innovative problem-solving strategies in healthcare systems. Keywords: Multiculturalism, global citizen competencies, health innovation, conflict resolution, peace, global health, cultural competency
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Paz, Freddy, Freddy Asrael Paz, Arturo Moquillaza, Fiorella Falconi, and Joel Aguirre. "A comparison of accessibility assessment tools in the inspection of an informative government website on the situational status of COVID-19." In 13th International Conference on Applied Human Factors and Ergonomics (AHFE 2022). AHFE International, 2022. http://dx.doi.org/10.54941/ahfe1001647.

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Accessibility is considered a highly relevant quality aspect of software products. However, few websites are designed considering minimum standards that make applications accessible to all people regardless of their capabilities and abilities. Considering that there is a representative percentage of people who experience some form of disability, it is a requirement that government websites that provide information to their citizens meet an appropriate level of compliance. In this study, we report the results obtained from using three accessibility evaluation tools to examine an informative Peruvian government website on the situational status of COVID-19. In addition, the results were compared to determine the differences between the tools. Despite covering the same WCAG standard, the findings demonstrate that the tools evaluate different aspects. Likewise, despite being a government site and being required to comply with a minimum standard of accessibility, the evaluated website lacks some attributes to be accessed by any citizen.
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Borghetti, Fabio, Giovanna Marchionni, Marco Ponti, Andrea Delle Monache, Pietro Lucia, and Annamaria Ribaudo. "Prevention and Management of Industrial Risk Through Effective Citizen-Facing Communication from Authorities: The Experience of Regione Lombardia in Italy." In Proceedings of the 31st European Safety and Reliability Conference. Singapore: Research Publishing Services, 2021. http://dx.doi.org/10.3850/978-981-18-2016-8_288-cd.

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Fleischmann, Shirley T. "Educating the Citizen Engineer: Making a Case for Community Service in Engineering." In ASME 2007 International Mechanical Engineering Congress and Exposition. ASMEDC, 2007. http://dx.doi.org/10.1115/imece2007-42809.

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The first two fundamental principles in the ASME Code of Ethics are that” engineers uphold and advance the integrity, honor and dignity of the engineering profession by: I. Using their knowledge and skill for the advancement of human welfare; II. Being honest and impartial, and serving with fidelity the public, their employers and clients…” These principles involve the concept of “the public good” and are properly part of engineering ethics — yet it is difficult to find a good place in the curriculum to address these principles. This paper will present the idea of using community service in engineering as a context for teaching this aspect of engineering ethics. The author has considerable experience in community service projects — related to engineering courses in which project work is required and graded, and also related to projects that involve purely voluntary efforts. Specific examples of projects that have been used will be given. The projects have also been presented as part of the larger Honor Concept that the author has been instrumental in developing for the School of Engineering at Grand Valley State University. “The habit of apprehending a technology in its completeness: this is the essence of technological humanism, and this is what we should expect education in higher technology to achieve. I believe it could be achieved by making specialist studies the core around which are grouped liberal studies which are relevant to those specialist studies. But they must be relevant; the path to culture should be through a man’s specialism, not by-passing it…A student who can weave his technology into the fabric of society can claim to have a liberal education; a student who cannot weave his technology into the fabric of society cannot claim even to be a good technologist.” Lord Ashby, Technology and the Academics
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Mensch, Scott, and Azad Ali. "Using Digital Video Game in Service Learning Projects." In InSITE 2009: Informing Science + IT Education Conference. Informing Science Institute, 2009. http://dx.doi.org/10.28945/3388.

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This paper details the experience of a particular department in integrating digital video games into a service learning project. The department of Technology Support and Training program (TST) within the Eberly College of Business and Information Technology (ECOBIT) at Indiana University of Pennsylvania (IUP) has taken the initiative to integrate service learning projects into their courses. Various initiating proposals have taken place in regards to ideas for the selection of the service learning projects and the methods of their implementation. Among these initiatives is a project taken by faculty members to donate a digital video game to a senior citizen center within the community. The paper first provides a theoretical feedback on service learning projects in general and the steps that led these faculty members to select this idea for a service project. More details is given regarding the planning and implementation for this project including the procedures followed to collect funds for the video game and the selection of the senior citizen center.
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Frischemeier, Daniel. "Developing data competence in primary school." In Decision Making Based on Data. International Association for Statistical Education, 2019. http://dx.doi.org/10.52041/srap.19502.

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In the present Data Science era, competent data handling is inevitably and important to become a responsible citizen. Therefore the development of data competence should be realized as early as possible in the curriculum. Our main idea is to introduce primary school students into real statistical projects and to experience the phases, problem, plan, data, analysis and conclusions of the PPDAC cycle on their own. Especially comparing groups, an important activity in statistics, takes into account the application of many fundamental statistical ideas like distribution, representation or variability and even at primary school level students can be engaged in such activities by offering pre- stages for formal comparison concepts like center and spread.
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Reports on the topic "Citizen Experience"

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Colina Unda, Vanessa. Citizen Experience Design for Digital Transformation. Inter-American Development Bank, April 2021. http://dx.doi.org/10.18235/0003194.

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How many times have you heard the term "human-centered design"? How about "human-centered technology"? These terms are often used interchangeably in conversations involving digital transformation. The purpose of this paper is to provide a path for policymakers to start considering user-centric design to better understand citizens characteristics, challenges, and needs. The guidelines and case studies presented here are meant to be timeless, high-level, and strategic. There is a focus on principles throughout the publication that can be used and adapted for any particular starting point. The paper also describes suggested metrics to measure and improve the quality of the citizen experience.
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Alarcón, Lía, Patricia Alata, Mariana Alegre, Tamara Egger, Rosario Fassina, Analía Hanono, Carolina Huffmann, Lucía Nogales, and Carolina Piedrafita. Citizen-Led Urbanism in Latin America: Superbook of civic actions for transforming cities. Inter-American Development Bank, November 2022. http://dx.doi.org/10.18235/0004582.

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This is a publication about citizen-led urbanism processes in Latin America. It follows the recent life of a movement originating from, and driven by and for citizens, who out of a compelling love for their cities, have brought together actors from all fields to co-create new, more inclusive and equitable public space models. By using tools such as innovation, creativity and co-responsible solidarity, citizen-led urbanism has been able to complement the traditional approaches to urban planning and city governance. This publication also invites us to move from the theory and concepts that provide the rationale for citizen-led urbanism to the actual practical experiences which are helping to shape it and consolidate it as a regional movement. It thus takes us on a journey through successful projects developed in different places and contexts of Latin America and looks at the experience of the first urban innovation labs, as a means to consider the paths that may lead to new horizons of an inclusive future, in view of the challenges, both known and yet to be known, of the first half of the 21st century. In less than one decade, with their impressive diversity and vigorous urban activity, members of the citizen-led urbanism movement have brought about changes in the streets, neighborhoods and cities where they live: changes in the way of thinking of authorities and fellow citizens; changes in public policies, which have an impact not only on the urban landscape, but also on how we relate to each other through our relationship with what we call “the urban” and with ecosystems, with our individual needs and with the urgency of organizing ourselves collectively to identify solutions for the common good. This is why this book became a superbook, i.e., an extensive compilation about a fabulous collective adventure, undertaken by thousands of people whose common denominator is creativity and their will to think and do things differently. We hope it may serve as an inspiration to its readers so that they, too, may take a leading role in this story.
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Gordon, Ryan, Angela Mallon, Carolin Maier, Linda Kruger, and Bruce Shindler. Building a citizen-agency partnership among diverse interests: the Colville National Forest and Northeast Washington Forestry Coalition Experience. Portland, OR: U.S. Department of Agriculture, Forest Service, Pacific Northwest Research Station, 2012. http://dx.doi.org/10.2737/pnw-rp-588.

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Anderson, Colin, John Gaventa, Jenny Edwards, Anuradha Joshi, Niranjan Nampoothiri, and Emilie Wilson. Against the Odds: Action for Empowerment and Accountability in Challenging Contexts. Institute of Development Studies, February 2022. http://dx.doi.org/10.19088/a4ea.2022.001.

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How and under what conditions does citizen-led social and political action contribute to empowerment and accountability? What are the strategies used, and with what outcomes, especially in settings which are democratically weak, politically fragile and affected by legacies of violence and conflict? The A4EA programme has explored these questions in Mozambique, Myanmar, Nigeria and Pakistan over five years between 2016-2021. This paper presents the key findings and policy and practice implications from this research across the themes of space for citizen action; citizen-governance relations; women’s political participation and collective action; citizen-led strategies for empowerment and accountability; and enabling citizen action. It also shares important lessons drawn from A4EA experience on conducting and communicating research in complex political contexts like these, and for research consortia. Whilst the research conclusions are drawn from A4EA’s four focus countries, in an increasingly fragile and authoritarian world, the findings are becoming pertinent for more and more contexts across the globe.
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Rizzo, Tesalia. Shaping political trust through participatory governance in Lat in America. Inter-American Development Bank, August 2021. http://dx.doi.org/10.18235/0003601.

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This paper critically assesses research that examines the link between participatory institutions and political trust in the context of developing countries, with a focus on Latin America. A significant limitation in the systematic accumulation of knowledge in this field is inattention to identifying a clear causal chain through which citizen participation shapes political, economic, and attitudinal outcomes such as political trust. This is particularly important in the Latin American case where constitutionally stated objectives of participatory governance include the improvement of citizen welfare as well as strengthening of political trust in public institutions. Future work should concentrate in providing clear and testable models of the complex relationship between participatory mechanisms, policy, governance, and trust, with particular attention to what mediates and moderates this relationship. Additionally, empirical work done of the Latin America case should move away from a predominantly case-study based and macro-level perspective in the study of participatory institutions to micro-level studies from the citizens point of view. A new frontier for the study of participatory governance in Latin America lies in understanding how citizens experiences with and expectations of participatory institutions as well as the policy outcomes delivered by these institutions shape political trust.
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Savage, Sarah. Children in central cities and rural communities experience high rates of poverty. University of New Hampshire Libraries, 2008. http://dx.doi.org/10.34051/p/2020.44.

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Shammo, Turkiya, Diana Amin Saleh, and Nassima Khalaf. Displaced Yazidi Women in Iraq: Persecution and Discrimination Based on Gender, Religion, Ethnic Identity and Displacement. Institute of Development Studies, December 2022. http://dx.doi.org/10.19088/creid.2022.010.

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This CREID Policy Briefing provides recommendations to address the marginalisation, discrimination and exclusion faced by displaced Yazidi women in Iraq. Throughout the history of their presence in Iraq, the Yazidis have experienced harassment, persecution, killing and displacement. Most recently, they have been exposed to genocide from the Islamic State (ISIS) group after they took control of Sinjar district and the cities of Bahzani and Bashiqa in the Nineveh Plain in 2014, destroying Yazidi homes, schools, businesses and places of worship. Yazidi people were killed or forced to convert to Islam. Over 6,000 were kidnapped, including over 3,500 women and girls, many of whom were forced into sexual slavery. Men and boys were murdered or forced to become soldiers. Any remaining citizens were displaced. Seven years later, more than 2,000 Yazidi women and children were still missing or in captivity, more than 100,000 Yazidis had migrated abroad, and over 200,000 Yazidi people were still displaced, living in camps.
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Pagliarin, Sofia, Dominik Herrmann, Daniela Nicklas, Hannes Glückert, Jon Meyer, and Patrick Vizitiu. Data policy models in European smart cities : Experiences, opportunities and challenges in data policies in Europe. Otto-Friedrich-Universität, 2022. http://dx.doi.org/10.20378/irb-53583.

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The report illustrates why a smart city should develop a data policy. Guiding questions for the creation of such a data policy in the context of the Smart City Bamberg are discussed. Furthermore, the report shows how the smart cities of Barcelona, Hamburg, Helsinki, Stuttgart, Vienna and Zurich proceed. The presented analysis is based on public documents and interviews.
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Reyes, Angela, Benjamin Roseth, and Diego A. Vera-Cossio. Research Insights: How Digital Tools Increase Access to Government Services and Social Programs through On-time Renewals of IDs. Inter-American Development Bank, August 2021. http://dx.doi.org/10.18235/0003572.

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Sending SMS reminders increased the probability of on-time renewals of IDs by 12 percentage points, while also allowing citizens to renew their IDs online only increased renewals by 8 percentage points. Providing an online option (instead of in-person renewals) was less effective due to a poor user experience with the online procedure. The poorest individuals who received reminders were also more likely to receive transfers from an emergency in-kind transfer delivered through digital vouchers.
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Pape, Barbara, and Tom Vander Ark. Policies and Practices That Meet Learners Where They Are. Digital Promise, 2018. http://dx.doi.org/10.51388/20.500.12265/15.

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The convergence of growing classroom diversity, learning sciences research, sophistication of technology, and 21st- century job requirements in a global market could put America’s education system on track for personalizing the learning experience. The goal is for each student to master content and skills to help guarantee their success in college and career. We need to re-think our education system to address learner variability and meet our promise to guide each learner to become productive and ful lled citizens.
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