Dissertations / Theses on the topic 'CALL technology'
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Cederberg, Olle, and Nils Skogfeldt. "Call Forwarding Agent." Thesis, KTH, Skolan för informations- och kommunikationsteknik (ICT), 1998. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-61787.
Full textThompson, Julieo Stephen. "The Evolution of Technology in Call Centers." Diss., NSUWorks, 2019. https://nsuworks.nova.edu/gscis_etd/1068.
Full textHong, Kwang Hee. "L2 teachers’ experience of CALL technology education and the use of computer technology in the classroom: The case of Franklin County, Ohio." The Ohio State University, 2009. http://rave.ohiolink.edu/etdc/view?acc_num=osu1243917839.
Full textIgboamalu, Frank Nonso. "Decision tree classifiers for incident call data sets." Master's thesis, University of Cape Town, 2017. http://hdl.handle.net/11427/27076.
Full textBokun, I. A. "Information technology in a foreign language teaching and learning : pros and cons." Thesis, НЖЕК, 2011. http://essuir.sumdu.edu.ua/handle/123456789/63582.
Full textMainake, Eugenie. "ANALYZING EFL TEACHERS’ TECHNOLOGY PREPAREDNESS TO PROMOTE CALL IN INDONESIA." OpenSIUC, 2020. https://opensiuc.lib.siu.edu/theses/2718.
Full textDitlevson, Jeffery T. "Air base defense different times call for different methods." Thesis, Monterey, Calif. : Naval Postgraduate School, 2006. http://bosun.nps.edu/uhtbin/hyperion.exe/06Dec%5FDitlevson.pdf.
Full textThesis Advisor(s): Maria Rasmussen. "December 2006." Includes bibliographical references (p. 103-109). Also available in print.
Karlström, Petter. "CALL of the Wild : Using language technology in the second language classroom." Doctoral thesis, Stockholms universitet, Institutionen för data- och systemvetenskap, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:su:diva-8508.
Full textStolt, Daniel, and Elin Vibe. "Teachers' beliefs and implementation of CALL." Thesis, Malmö universitet, Fakulteten för lärande och samhälle (LS), 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:mau:diva-34542.
Full textIENDRICK, ELANI NEVES. "WORK, TECHNOLOGY AND IDENTITY CONSTRUCTION IN SPEECH OF OPERATORS FROM A CALL CENTER." PONTIFÍCIA UNIVERSIDADE CATÓLICA DO RIO DE JANEIRO, 2003. http://www.maxwell.vrac.puc-rio.br/Busca_etds.php?strSecao=resultado&nrSeq=3876@1.
Full textNesta dissertação, analisamos entrevistas de pesquisa com quatro operadores de uma Central de Atendimento Telefônico (CAT) de uma empresa de seguro saúde no Rio de Janeiro. De uma perspectiva da Sociolingüística Interacional, este estudo examina a construção das identidades desses atendentes em relatos de suas trajetórias profissionais. Essa análise focaliza procedimentos de avaliação, que são considerados como quaisquer instâncias do falante que indiquem o valor e o significado social de uma pessoa, coisa, evento ou relacionamento (Linde,1993,1997). Observamos que os resultados foram consistentes com a teorização em torno da noção de identidade fragmentada ( Hall, 1998; Woodward, 2000; Moita Lopes,2002). Além disso, é também estudado em que medida a utilização de alta tecnologia informa, para os atendentes em questão, a construção de uma identidade profissional ciborguiana, na qual se apagariam as fronteiras entre o natural e o artificial/tecnológico (Haraway, 2000 [1991]). Pretendemos contribuir para a reflexão em torno da questão do sofrimento no trabalho e sua relação com novas tecnologias (Dejours, 2000).
In this dissertation, we analysed research interviews with four operators from a Call Center of a health insurance's company situated in Rio de Janeiro. From the perspective of Interactional Sociolinguistics, the analysis focuses on the identities construction of these attendants through accounts of their professional lives. This analysis considers evaluation procedures, here understood as any instance of a speaker indicating the social meaning or value of a person, thing, event or relationship (Linde, 1993, 1997). The results are consistent with a theorisation around the notion of fragmented identity (Hall, 1998; Woodward, 2000; Moita Lopes, 2002). Moreover, it is also studied in what extension the use of high technology informs, to the attendants in question, the construction of a cyborg professional identity construction, in which, there is no limitation between the natural and the artificial/technological (Haraway, 2000 [1991]). With this work, we intend to contribute to a reflection around the issue of the suffering in the working enviroment and its relation to new technologies (Dejours, 2000).
Lubua, Filipo. "From Innovation to Academic Entrepreneurship in Computer-Assisted Language Learning (CALL)." Ohio University / OhioLINK, 2019. http://rave.ohiolink.edu/etdc/view?acc_num=ohiou1549936934116581.
Full textKilickaya, Ferit. "The Impact Of Call Instruction On English Language Teachers." Phd thesis, METU, 2012. http://etd.lib.metu.edu.tr/upload/12614108/index.pdf.
Full textuse of CALL-based activities in their classrooms and what factors influence their use of these activities in their classroom. The participants included 35 pre-service English as a Foreign Language (EFL) teachers who took an undergraduate-level elective CALL course (FLE318) offered during the 2008-2009 academic year in the Department of Foreign Language Education at Middle East Technical University and 25 of these participants who started teaching English during the Fall semester in the academic year 2009-2010 at several private and state institutions. Both quantitative and qualitative research methods were applied. The journals kept by the participants during and after the training, the lesson plans of micro and macro teaching, the questionnaires given to the participants to determine their perceived computer knowledge, the interview sessions held with the participants&rsquo
on their practices showed that the training provided to the participants helped them infuse a variety of CALL-based materials and tools into their classroom practices. The analyses also indicated that the most paramount factors or issues that affect the infusion of CALL-based materials in language teaching and learning are the school environment, curriculum, and the national exams.
Криводуб, Анна Сергіївна, Анна Сергеевна Криводуб, Anna Serhiivna Kryvodub, Євгеній Анатолійович Лавров, Евгений Анатольевич Лавров, Yevhenii Anatoliiovych Lavrov, and К. Н. Кротевич. "Перспективы совершенствования информационной технологии оценки условий труда на рабочем месте оператора Call-центра." Thesis, Сумский государственный университет, 2016. http://essuir.sumdu.edu.ua/handle/123456789/47878.
Full textYoung, Susan Caroline. "Factors Affecting the Adoption of New Technology: the case of 311 Government Call Centers." FIU Digital Commons, 2015. http://digitalcommons.fiu.edu/etd/1795.
Full textMarques, Ana Paula Fernandes. "Call Centers: inovação tecnológica, manutenção das formas organizacionais." Master's thesis, Instituto Superior de Economia e Gestão, 2004. http://hdl.handle.net/10400.5/912.
Full textUma das problemáticas mais discutidas no seio da sociedade da informação é a subsistência de alguns dos aspectos mais negativos da sociedade industrial, apesar de toda a evolução tecnológica que tem acontecido nos últimos anos. Um desses aspectos é a organização do trabalho e os efeitos que tem nos trabalhadores. Na época áurea do Taylorismo/Fordismo os trabalhadores das linhas de montagem apresentavam níveis elevados de alienação, por um lado, devido ao trabalho ser repetitivo e destituído de qualquer incentivo à criatividade, e por outro, por via das suas qualificações serem muito poucas e logo escassearem oportunidades de vida alternativas. Hoje em dia, embora diferentes, perduram muitas linhas de montagem. Diferentes algumas delas, porque a automatização é omnipresente, porque a produção é especializada ou flexível e, sobretudo, porque os trabalhadores têm qualificações elevadas e projectos de vida paralelos. O presente trabalho, constituído por um estudo de caso efectuado numa empresa prestadora de serviços de call center, tenta justamente analisar a organização do trabalho na linha de atendimento, e verificar de que modo os operadores, força executante dos serviços prestados, são afectados por essa organização, na postura que têm perante o trabalho e o emprego.
One of the most discussed problematic amidst the information society is the maintenance of some negative aspects of the industrial era, in spite of the huge technological evolution we have been experiencing for the last years. One of these aspects is the work organization and the effect it has on workers. During the golden years of Taylorism/Fordism, assembling line workers showed high levels of alienation, caused, on one hand, by the repetitive work and the lack of any incentive for creativity, and, on the other, because their qualifications were few and therefore alternative life opportunities were scarce. Nowadays, although different, several assembling lines prevail. Different, because automatization is comprised in all processes, production is customized and flexible and, above all, workers are highly qualified having life projects alongside work. This research, which consists of a case study performed in a call center service provider, tries to analyse the work organization in an attendance line, and verify in what way operators, the main workforce, are affected by that organization concerning behaviour towards their work and job.
Fulcher, Patricia Ann. "The role of attributional style in a call centre environment this thesis is submitted in partial fulfilment of the degree of Master of Business (Marketing Major), submitted to Faculty of Business, Auckland University of Technology, November 2003." Full thesis. Abstract, 2003.
Find full textMohammed, Rafiq. "Personalized call center traffic prediction to enhance management solution with reference to call traffic jam mitigation a case study on Telecom New Zealand Ltd. : a dissertation submitted to Auckland University of Technology in partial fulfillment of the requirements for the degree of Master of Computer and Information Sciences (MCIS), 2008 /." Click here to access this resource online, 2008. http://hdl.handle.net/10292/479.
Full textDong, Yue. "The Role of Technology in Implementing Formative Assessment among LanguageInstructors." Ohio University / OhioLINK, 2021. http://rave.ohiolink.edu/etdc/view?acc_num=ohiou1611675150673452.
Full textChu, Katharine (Katharine L. ). "Taiwanese political call-in talk shows : control and "credible participation" hidden behind the spectacle." Thesis, Massachusetts Institute of Technology, 2011. http://hdl.handle.net/1721.1/68515.
Full text"September 2011." Cataloged from PDF version of thesis.
Includes bibliographical references (p. 78-79).
Recently, governments have leveraged a variety of new technologies, especially new social media, to create an open government, or Government 2.0 that is transparent in its policies and gives its citizens the ability to collaborate and participate. Social media has been known for its ability to instantly connect a decentralized group of users; the ease at which the technology communicates makes the results of such technologies unpredictable and elusive. Despite television's reputation as a "passive" medium, I demonstrate that Taiwanese political call-in shows have been a successful form of credible and "controlled participation" for over a decade. With the inception of multi-party elections, these talk shows have served a purpose beyond getting good ratings and bringing in profits for the networks; they provide politicians and viewers alike an opportunity to participate. To understand the participatory culture, I studied Taiwanese political talk shows as a media system by analyzing the style and content of Taiwanese talk shows, as well as the social, cultural, legal, political, and economic institutions, practices, and protocols that shape the technology. The call-in talk shows transforms the medium into what John Gee calls an "affinity space," a term often used to describe the communities built using social media. Even with the culture of openness on Taiwanese political talk shows, the value system by which television is constructed and limited interactivity of the technology preserve the credibility content, and create an effective blueprint for bidirectional interaction between the government and the public.
by Katharine Chu.
S.M.in Technology and Policy
Davids, Marwan. "The relationship between retrenchment, organisational commitment, absenteeism and labour turnover in an information technology call centre." Thesis, University of the Western Cape, 2004. http://etd.uwc.ac.za/index.php?module=etd&.
Full textBade, Sameer A. 1969. "A wireless wide area network PDA application for on-call ambulatory care physicians." Thesis, Massachusetts Institute of Technology, 2004. http://hdl.handle.net/1721.1/28581.
Full text"June 2004."
Includes bibliographical references (leaves 152-156).
Current implementations of patient information review on Personal Digital Assistants (PDAs) are gaining traction in the in-patient hospital setting. There are tremendous patient safety and satisfaction, workflow improvement and physician satisfaction improvements possible if similar technology is optimized and used in the ambulatory care setting. We have performed a study of Partners HealthCare System (PHS) physicians to determine user requirements, implemented a formal method (not previously used within the PHS Information Systems division) to create a Software Requirements Specification (SRS), and developed a prototype user interface for a future LMR2go application (a mobile adjunct for the ambulatory care Longitudinal Medical Record system in use at PHS). The results of the study provided a core set of functions for the LMR2go application which physicians would like to use while on-call and substantiated the potential adoption of such an application. After an analysis of current software and hardware technologies, review of the study results and components of the actual SRS, a sample run through of a typical on-call physician workflow on the LMR2go User Interface is provided.
by Sameer A. Bade.
S.M.
Frössling, Leo, and Oskar Hernberg. "Development of Visualisation Methods and User Interface for Analysis of Call Flows in Communication Services." Thesis, KTH, Hälsoinformatik och logistik, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-278068.
Full textSammanfattningMed det snabba ökandet av bandbredd och komplexitet i kommunikationsföretagensnätverk så finns det ett behov av effektiv felsökning och underhåll av deras nätverk.Effektiv felsökning och underhåll av nätverket bidrar till färre problem i nätverket,vilket i sin tur ger högre kundtillfredsställelse. Ett viktigt verktyg när detkommer till felsökningen är visualiseringen utav samtalsflöden och meddelanden.Det här examensarbetets mål är att jämföra olika metoder för visualisering utav samtalsflödenoch meddelanden i ett nätverk för kommunikationstjänster. Två mockupsskapades för visualisering av samtalsströmmar och två för visualisering av meddelanden.Dessa mock-ups evaluerades genom heuristiskevaluering samt användarbaseradevaluering. Dessa mock-ups reviderades sedan utifrån den information somsamlats från evalueringarna. Resultatet av detta examensarbete tyder på att en implementationbör använda ett sekvensdiagram för visualisering av samtalsflöden tillsammansmed en hierarkisk vy för visualisering av meddelanden.NyckelordSamtalsflöden, visualisering, användargränssnitt, kommunikationstjänster,heuristik, sekvensdiagram, hierarkisk vy, tabellvy, träddiagram
Smith, Michael Arthur. "Autonomy and project based language learning : factors mediating autonomy in project based CALL /." Connect to thesis, 2005. http://eprints.unimelb.edu.au/archive/00001476.
Full textBUTLER, DAVID LAWRENCE. "DEREGULATION, INFORMATION TECHNOLOGY, AND THE CHANGING LOCATIONAL DYNAMICS OF THE U.S. AIRLINE INDUSTRY." University of Cincinnati / OhioLINK, 2002. http://rave.ohiolink.edu/etdc/view?acc_num=ucin1000487876.
Full textPandey, Pushkal Kumar. "An exploratory investigation into determinants of service quality in technology-mediated service interactions characteristic of call centres." Thesis, Ulster University, 2014. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.604656.
Full textPapayianni, Maria. "An investigation into English language teachers' CALL use in secondary education in Cyprus, their beliefs about using technology in teaching, and the factors that influence EFL teachers' CALL use." Thesis, University of Exeter, 2012. http://hdl.handle.net/10036/4167.
Full textKorslund, Stephanie L. "Does Practice Match Perception? An Examination of Instructors’ Espousal and Enactment of CALL in the Second Language Classroom." Ohio University / OhioLINK, 2015. http://rave.ohiolink.edu/etdc/view?acc_num=ohiou1447947739.
Full textTebbetts, Jo A. "Cable modems' transmitted RF| A study of SNR, error rates, transmit levels, and trouble call metrics." Thesis, Capella University, 2013. http://pqdtopen.proquest.com/#viewpdf?dispub=3556737.
Full textHypotheses were developed and tested to measure the cable modems operational metrics response to a reconfiguration of the cable modems' transmitted RF applied to the CMTS. The purpose of this experiment was to compare two groups on the use of non-federal RF spectrum to determine if configuring the cable modems' transmitted RF from 25.2 MHz, at 6.4 MHz Wide, 64 QAM and 31 MHz, at 6.4 MHz Wide, 64 QAM to 34.8 MHz, 6.4 MHz Wide, 64QAM improved the data services operational metrics measured by a wire line service operator to determine the quality of their product. The experiment tests the theory; configuring cable modems' transmitted RF to 34.8 MHz, 6.4 MHz Wide, 64QAM on the CMTS significantly impacted a cable modem's operational metrics, and as a result, increased operational effectiveness.
A randomized experiment on 117,084 cable modems resulted in a significant impact on SNR and transmit rates but did not present a significant impact on error rates and the trouble call metrics. The results showed that reconfiguring the cable modems' transmitted RF from 25.2 MHz, at 6.4 MHz Wide, 64 QAM and 31 MHz, at 6.4 MHz Wide, 64 QAM, to 34.8 MHz, 6.4 MHz Wide, 64QAM did significantly increase the SNR and transmit rates but did not significantly impact error rates and the trouble call truck roll metrics. The results are discussed in relation to other work implicating engineering RF management strategies and the impact on the cable modems operational metrics by reconfiguring the cable modems' RF from the lower ends of the RF spectrum into the middle of the RF spectrum configured on a wire line service operator's CMTS.
Denyer, Laurie Michelle. "Call me 'at-risk' : maternal health in Sao Paulo's public health clinics and the desire for cesarean technology." Thesis, Massachusetts Institute of Technology, 2009. http://hdl.handle.net/1721.1/55107.
Full textVita. Cataloged from PDF version of thesis.
Includes bibliographical references (p. 63-69).
This paper is based on ethnographic field research undertaken in a public health clinic in the periphery of São Paulo, as well as an examination of the "Humanisation of Childbirth Campaign". The Humanisation Campaign is a Brazilian public health initiative targeted at low-income women that aims to drastically lower country-wide caesarean rates. This paper will consider how pregnant women actively seek to be labeled 'at risk' during ante-natal care by doctors, nurses and health care technicians in order to ensure access to caesarean technology during their birthing process, in order to avoid the discrimination and physical abuse often associated with a vaginal delivery. I suggest that experiences of riscos, or riskiness, bear heavily on women's pragmatic adoption of interventionist birthing. Riscos, as it has been explained to me, is experienced both bodily and socially, as a physical threat to bodies that is experienced via physical and social violence within the clinic. In this paper, I plan to explore the phenomenology of risk, and how, for women from the periphery, risk to body and health is an embodied experience, and situated within the social and political context within which individual experience occurs. Ethnographic work suggests that women seek inclusion into 'expert' biomedical risk assessments and categories that ordinarily exclude or overlook them. This paper will be situated in an examination of the Humanisation of Birth Campaign, it will explore the conflicting meanings about what 'natural, normal and tradtional' means in Brazil, and the ongoing debate over birthing that is currently encapsulated in the narratives surrounding the Humanisation Campaign.
(cont.) This pragmatic desire to adopt risk labels offers a window into understanding a new range of questions about how public health narratives have direct implications for women's reproductive health, while at the same time reconfigure women's conceptions of, and negotiations with, bodily risk and flexibility.
by Laurie Michelle Denyer.
S.M.
Hankvist, Annikki. "Technology in the English Language Classroom : Computer-Assisted Grammar Learning." Thesis, Linköpings universitet, Utbildningsvetenskap, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-144495.
Full textAlofi, Ibrahim A. "Professional Development of Computer Assisted Language Learning (CALL): Saudi Arabia Language Teachers." Ohio University / OhioLINK, 2014. http://rave.ohiolink.edu/etdc/view?acc_num=ohiou1403625998.
Full textMelo, Pedro Lucas de Resende. "Estratégia e processos de gestão em Call Centers próprios e terceirizados no Brasil." Pontifícia Universidade Católica de São Paulo, 2007. https://tede2.pucsp.br/handle/handle/1199.
Full textCoordenação de Aperfeiçoamento de Pessoal de Nível Superior
This dissertation comes from an international survey on the call center industry. Specifically this dissertation discusses about the strategy and practices of human resources in the call center industry in Brazil. We investigate if a relationship exists among the outsourcing, the strategy of the call center and the allocation of the strategic human resources of those companies in the Brazilian call centers. The following hypothesis are developed: The outsourced call centers are guided to the attendance of a mass segment (H1a), with a strategy targeted to the product/service (H1b). (H2): In the outsourced call centers in which the strategy is targeting to the product/service the main strategic resource is the technology of the information. (H3a): In the in-house call centers in which the strategy is targeting the customer, the main strategic resource it is the human resource. (H3b): In in-house call centers where the strategy is focused in the customer, the attendants receive more intensive trainings. (H3c): In in-house call centers where the strategy is focused in the customer, the attendants have more autonomy in the performance of their activities. Through the multivariate analysis of regression logistics the hypothesis are tested in a sample that represents about 50% of the call centers associated to ABT (Brazilian Association of Tele-Services). The hypothesis are confirmed through the model with high explanation power (R2=46%) showing that the outsourced call centers are guided for mass segments, while in-house call centers are targeted for specific segments using as the main strategic resource the human resources
Esta dissertação é originária de um survey internacional sobre a indústria dos call centers. Especificamente esta dissertação discute a relação entre as estratégias e as práticas de recursos humanos na indústria de call center no Brasil. É investigada a existência de relacionamentos entre terceirização, a estratégia do call center e a alocação estratégica de recursos humanos em todas essas empresas e seus respectivos call centers. As seguintes hipóteses são desenvolvidas: Os call centers terceirizados são orientados para o atendimento de um segmento de massa (H1a), com estratégia focada no produto/serviço (H1b). (H2): Nos call centers terceirizados em que a estratégia é focada no produto/serviço, o principal recurso estratégico é a tecnologia da informação. (H3a): Nos call centers próprios em que a estratégia é focada no cliente, o principal recurso estratégico é o humano. (H3b): Nos call centers próprios em que a estratégia é focada no cliente, os atendentes recebem treinamentos mais intensivos. (H3c): Nos call centers próprios em que a estratégia é focada no cliente, os atendentes tem maior autonomia no desenvolvimento de suas atividades. Por meio da análise multivariada de regressão logística, as hipóteses são testadas em uma amostra que representa cerca de 50% dos call centers filiados à ABT (Associação Brasileira de Telesserviços). As hipóteses são confirmadas por meio do modelo com alto poder de explicação (R2=46%), mostrando que os call centers terceirizados são orientados para segmentos em massa, adotando estratégias focadas no produto/serviço, apoiados por recursos estratégicos provenientes da tecnologia da informação. Enquanto call centers próprios são orientados para segmentos específicos, adotando estratégias focadas no cliente e apoiados por recursos estratégicos provenientes do fator humano
Xiong, Xing. "An investigation of the use of CALL by college english teachers : perspectives in a Chinese normal university." Thesis, Queensland University of Technology, 2008. https://eprints.qut.edu.au/16645/1/Xiong_Xing_Thesis.pdf.
Full textXiong, Xing. "An investigation of the use of CALL by college english teachers : perspectives in a Chinese normal university." Queensland University of Technology, 2008. http://eprints.qut.edu.au/16645/.
Full textGuedes, Roberta de Oliveira. "Publicações nacionais sobre CALL e outras tecnologias no ensino e aprendizagem de línguas estrangeiras : um olhar na segunda década do século XXI." Universidade Federal de São Carlos, 2015. https://repositorio.ufscar.br/handle/ufscar/7321.
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Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)
Among the various human activities, it is possible to observe the presence and the use of technologies in different situations of daily life, such as at work, in schools, at family times and leisure (SANTOS, 2013, MIRANDA, 2013, REIS, 2010). However, there is a shortage of research on CALL (Computer Assisted Language Learning), technology and teaching and learning of Foreign Languages (REIS, 2010). Based on this scenario and on government initiatives, institutions such as UNESCO and universities that develop research on technology in several areas, we propose the development of this work that aims to discuss the publications in national academic journals, classified with QUALIS A (AI and A2) in Language/ Linguistics area. Our analysis comprehends the years 2010-2014. These publications are evaluated by the Coordination for the Improvement of Higher Education Personnel (CAPES), recognized as a reliable reference by the researchers in identifying national journals (BONINI, 2004). It is, therefore, a study that selects research papers from specific journals as the particular objects being examined, characterizing an instrumental case study, as proposed Stake (1994). From these publications, we analyze the concepts of language, technology, and possible methodologies used, encompassing also the results, limitations and some of the referrals found in order to understand at what stage the research nationally published in the area is. Through data collection and analysis, we identified those publications that have online digital editions of free access and at the same time bring teaching subjects and foreign language learning, CALL and technology as theme in their published papers. Based on the results, we have noticed the incipience of studies in the area, according to the literature in our field of research. Besides, we could verify the presence of various objects that compose the covered studies, the different impacts of technology in language teaching (LT), the need of technological knowledge by the teachers, factors that may be addressed in other investigations, once we experience a national context that seems to require more academic disclosure about this theme.
Dentre as diversas atividades humanas, é possível observamos a presença e a utilização das tecnologias em diferentes situações do cotidiano das pessoas, como no trabalho, nas escolas, nos momentos em família e de lazer (SANTOS, 2013, MIRANDA, 2013). Todavia, há uma lacuna de investigações sobre CALL (Ensino de Línguas Mediado por Computador), tecnologias e o ensino e aprendizagem de Línguas Estrangeiras (LEs) (REIS, 2010). A partir desse cenário e de iniciativas governamentais, de instituições, tais como a UNESCO e de universidades, que desenvolvem pesquisas sobre tecnologia em diversas áreas, propomos o desenvolvimento deste trabalho que tem como objetivo discutir as publicações oriundas de revistas e periódicos nacionais de QUALIS A (A1 e A2) da área de Letras/Linguística. Nossa análise compreende os anos de 2010 a 2014. Essas publicações são avaliadas pela Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES) e reconhecidas pelos pesquisadores como fidedignas na identificação dos periódicos nacionais (BONINI, 2004). Trata-se, portanto, de um estudo que seleciona publicações em revistas e periódicos específicos como objeto particular a ser examinado, caracterizando assim um estudo de caso instrumental, conforme propõe Stake (1994). A partir dessas publicações, analisamos as concepções de linguagem, de tecnologia, bem como as possíveis metodologias utilizadas, englobando ainda os resultados, as limitações e alguns dos encaminhamentos encontrados, a fim de compreender em que estágio se encontram as pesquisas nacionalmente divulgadas na área. Por meio da coleta e análise de dados, identificamos aqueles que possuem edições digitais online de acesso livre e gratuito e que abordam os temas desta pesquisa. Com base nos resultados, foi possível observar a incipiência dessa temática, de acordo com as publicações divulgadas. Além disso, nos foi possível, ainda, verificar a presença de diversos objetos de estudos que compõem as produções abordadas, assim como diferentes impactos da tecnologia no ensino de línguas e, também, a necessidade de maior domínio dos recursos tecnológicos pelos professores, fatores que podem ser abordados em outras investigações, uma vez que vivenciamos um contexto nacional que parece necessitar de mais divulgação de pesquisas acerca dessa temática.
Kuechenmeister, Bobby James. "Answering the Call of Duty: Composition Pedagogy Problems, Multimodal Solutions, and Gaming Literacies." Bowling Green State University / OhioLINK, 2011. http://rave.ohiolink.edu/etdc/view?acc_num=bgsu1308242965.
Full textAttia, Mariam Mohamed. "Teacher cognition and the use of technology in teaching Arabic to speakers of other languages." Thesis, University of Manchester, 2011. https://www.research.manchester.ac.uk/portal/en/theses/teacher-cognition-and-the-use-of-technology-in-teaching-arabic-to-speakers-of-other-languages(74dd167b-9da6-4e00-b6c0-cb2e7be3e782).html.
Full textLarsson, Rasmus, and Edvard Wikström. "Analysis and implementation of a call simulator for Mobile@Home at Ericsson AB." Thesis, Linköping University, Department of Electrical Engineering, 2004. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-2629.
Full textMobile telephony technology like GSM made portable telephony a possibility. The arising and development of the Internet made a revolutionary change to communication and interchange of information. Bluetooth wireless technology revolutionizes personal connectivity by providing freedom from wired connections. Combining these technologies together brings the concept of Mobile@Home of Ericsson.
Mobile@Home is a fixed-mobile convergence concept using the fixed network to carry present and future mobile services (e.g. voice, video, mail and Internet access) all the way to the home or office. By combining the high bandwidth of the fixed access network with the wireless technology of Bluetooth, Mobile@Home makes it possible to deliver high bandwidth to the mobile phone. Mobile@Home requires a Bluetooth enabled mobile phone and a Bluetooth enabled HBS (Home Base Station), placed at the home or office. By means of fast IP access (ADSL, cable modem etc.) the HBS connects into the standard mobile core network through a HBSC (Home Base Station Controller).
The purpose of this thesis is the generation of simulated traffic between the HBS and HBSC and to analyze its behavior. This primary involves generation of signaling through an internal protocol, provided by Ericsson, for management and call control, and generation of GSM EFR (Enhanced Full Rate) voice streams over the RTP (Real Time Protocol) protocol. The simulation will consist of both the HBS and MS (Mobile Station). A set of HBS: s with attached MS will call one another through the HBSC. In this assignment only the GSM signaling will be considered because of time and scope limitations. The goal is to validate the RTP traffic generated towards the HBSC. Parameters like packet loss, packet delay and erroneous packets will be analyzed.
Paca, Mahmut. "The Opinions and Beliefs of Four Teachers Regarding Computer Assisted Language Learning." Thesis, Malmö universitet, Fakulteten för lärande och samhälle (LS), 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:mau:diva-36365.
Full textVerdaguer, Sergi Laencina. "Model driven context awareness." Thesis, KTH, Kommunikationssystem, CoS, 2007. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-92029.
Full textMobila telefoner gör dem ideala medel för att studera både individer och organisationar: personer bär ofta en mobil telefon med dem och använder den som ett medel för mycket av deras kommunikation. Informationen som är tillgänglig från dagens telefoner inkluderar användares läge, personer som är närliggande och kommunikation, såväl som applikationanvändning och telefon status. Målet av detta projekt är att kombinera som några av de nya teknologierna av röst över IP (VoIP) med kontextuppmärksamma servar för mobila användare och skapar en demonstrant för en typisk rutin av en studerande i Kista. Vi använde kontextuppmärksamma med SIP Express Router för att göra ett system mer intelligent för användare. I detta examensarbetet undersöker vi CPL skrifter och hur de skulle kunna exploatera kontext information för att ge den SIP tjänsten som är användbar till en studerande. Ett enkelt test förades för att mäta det över huvudet av att använda kontextuppmärksamma av den SIP proxyen när det arbetar med CPL skrifter.
Blanco, Harold. "A CASE STUDY OF LANGUAGE LEARNING IN A MULTIMEDIA SPANISH CLASS ENVIRONMENT IN AN UPWARD BOUND PROGRAM." Ohio University / OhioLINK, 2007. http://rave.ohiolink.edu/etdc/view?acc_num=ohiou1178422882.
Full textSantillana, Oscar. "RTP redirection using a handheld device with Minisip." Thesis, KTH, Kommunikationssystem, CoS, 2007. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-92018.
Full textDen här rapporten presenterar flera olika teknikerna för att dra RTP strömar när man använder en mobil anordning. Den här anordningen löper en version av Minisip som den SIP användare agent. En introduktion till SIP protokoll är gjord för att ge läsaren någon bakgrund på focusen ovanför det huvudsakliga målet : omdirigerande de RTP strömarna. En set av bestämd behov är definierad och en RTP media transfer sätt är vald på grund av de här behoven. Behoven är härrörda från en studie över en Linux mobiltelefon. Minisip var installerad till den här plattformen och en serie av test dirigerad för att utvärdera de gjorda designsbesluten. De här testen visar den bästa metoden för att omdirigera RTP media strömar är den tredje part kalla kontrollen (3PCC).
Freeland, Debra Jeanette. "ODYSSEUS RE-IMAGINED: EXPERIMENTAL FICTION RESPONDS TO THE CALL OF THE ANCIENTS- TECHNOLOGY AND SCIENCE FULFILL CLASSIC EPIC DEVICES IN CLOUD ATLAS AND THE SILENT HISTORY." CSUSB ScholarWorks, 2019. https://scholarworks.lib.csusb.edu/etd/929.
Full textStockwell, Ryan J. "Growing A Modern Agrarian Myth: The American Agriculture Movement, Identity, And The Call To Save The Family Farm." Oxford, Ohio : Miami University, 2003. http://www.ohiolink.edu/etd/view.cgi?miami1050951369.
Full textDunford, Fiona. "Determining differences between novice and expert physiotherapists in the emergency on-call environment a vignette-based study : a thesis submitted to Auckland University of Technology in partial fulfilment of the requirements for the degree of Master of Health Science (MHSc), 2007." Click here to access this resource online, 2007. http://hdl.handle.net/10292/368.
Full textRäsänen, Minna. "Islands of Togetherness : Rewriting Context Analysis." Doctoral thesis, KTH, Numerisk Analys och Datalogi, NADA, 2007. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-4256.
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Boulter, Carmen Henriette. "EFL and ESL teacher values and integrated use of technology in universities in the Asia-Pacific region." Thesis, Queensland University of Technology, 2007. https://eprints.qut.edu.au/16525/1/Carmen_Boulter_Thesis.pdf.
Full textBoulter, Carmen Henriette. "EFL and ESL teacher values and integrated use of technology in universities in the Asia-Pacific region." Queensland University of Technology, 2007. http://eprints.qut.edu.au/16525/.
Full textBado, Niamboue. "Video Games and English as a Foreign Language Education in Burkina Faso." Ohio University / OhioLINK, 2014. http://rave.ohiolink.edu/etdc/view?acc_num=ohiou1395498334.
Full textColón, de Carvajal Isabelle. "La mobilisation des artefacts technologiques dans l’interaction : analyse linguistique et multimodale des pratiques professionnelles en centres d’appels." Thesis, Lyon 2, 2010. http://www.theses.fr/2010LYO20084/document.
Full textOur research focuses on the use of technology in interactions at work, particularly in the context of call centres. Our analyses draw on three theoretical domains: Ethnomethodology, Conversation Analysis and Workplace Studies. Our research seeks to contribute to current investigations on interactions mediated by technology in the workplace to reflect emerging practices of participants and to understand the complex sequential organization of interactions between councillor/operator and patient/user, based on the use of technological resources.The thesis comprises an introduction part and three analytical parts. The first part examines changes in participation framework taking into account the technological device as an anchor for the participant’s activity. For this, we distinguished two different configurations: i) the device is adjusted by the operator, or ii) the operator adjusts the device. The adjustment of the participation framework may be initiated through verbal or multimodal way, or by one or the other participant.In the second part, we analyze the integration of the screen as an interactional artefact in the participant’s activity. We noticed that they report oral information’s displayed on a screen, using introductory verbs such as "he said", which we found in the studies on reported speech in spoken interactions. We wanted to show the link between the course of action in which participants are engaged and the emergence of reported speech when referring to written messages that can transform the screens and the computer systems in “interactional agents”.The third part focuses on one type of call where a user call the service to solve a problem, and after verification by the operator, she notifies a status of his account. We noticed that the diagnosis activity reported by the operator is closely related to the user’s account information shown on the screen. These are data that allow the operator to diagnose and report the non-problematic status of the account