Books on the topic 'CALL technology'

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1

Call centers: Technology & techniques. [Mason, OH]: Thomson South-Western, 2003.

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2

A practical guide to call center technology. Gilroy, CA: CMP Books, 2001.

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3

R, King J. Geeks On Call Security and Privacy. New York: John Wiley & Sons, Ltd., 2005.

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4

Keith, Dawson, ed. The call center dictionary: The complete guide to call center & customer support technology solutions. New York: CMP Books, 2002.

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5

Geier, Eric. Geeks On Call Wireless Networking. New York: John Wiley & Sons, Ltd., 2005.

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6

Geier, Eric. Geeks On Call PC's. New York: John Wiley & Sons, Ltd., 2005.

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7

Navigating the Customer Contact Center in the 21st Century: A technology and management guide. a technology and management guide: Advanstar Communications, 2001.

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8

Durr, William. Navigating the customer contact center in the 21st century: A technology and management guide. Cleveland, Ohio: Advanstar Communications, 2001.

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9

Geeks On Call PC security and privacy: 5-minute fixes. Indianapolis, IN: Wiley Pub., 2005.

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10

Geier, Eric. Geeks on call wireless networking: Five minute fixes. Indianapolis, IN: Wiley Pub., 2005.

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11

Call Center Technology Demystified: The No-Nonsense Guide to Bridging Customer Contact Technology, Operations and Strategy. Annapolis, MD: Call Center Press, 2002.

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12

Anderson, Paul V. A call from the 21st century: The technology of customer contact. Houston: Doyle Pub., 1997.

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13

Simpson, Rick. Building and operating an effective call centre at IBM. [Atlanta, Ga.]: Information Management Forum, 1998.

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14

Best, Geoffrey A. 42 rules for outsourcing your call center: Best practices for outsourcing call center planning, operations and management. Cupertino, CA: Super Star Press, 2011.

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15

Geier, Eric. Geeks on call PCs: 5-minute fixes. Indianapolis, IN: Wiley Technology Pub., 2006.

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16

R, King J. Geeks On Call Windows XP. New York: John Wiley & Sons, Ltd., 2005.

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17

Hilton, James P. Last call: Modern medicine's impact on freedom in the era of the new world order. Whakatane, N.Z: International Press Publications, 1994.

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18

ESPRIT. ESPRIT: 1987 information package for the European Strategic Programme for Research and Development in Information Technology : fourth call for proposals. Luxembourg: Commission of the European Communities, 1987.

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19

Buchanan, Ruth. Gender on the line: Technology, restructuring and the reorganization of work in the call-centre industry. Ottawa: Status of Women Canada, 2000.

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20

Canada. Public Works and Government Services Canada. Innovation Canada: A call to action : special report on procurement. Ottowa: Publishing and Depository Services, Public Works and Government Services Canada, 2011.

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21

New Mexico. Governor's Committee on Technical Excellence. High-tech jobs for New Mexico: A call for state action : Governor's Technical Excellence Committee 1992 report to the Governor. Santa Fe, NM (1100 St. Francis Dr., Santa Fe 87503): The Committee, 1992.

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22

Grant, Nick. Sewage solutions: Answering the call of nature. Machynlleth: Centre for Alternative Technology, 1996.

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23

1967-, Bapat Vivek, and Hall Bill 1944-, eds. Call center performance enhancement using simulation and modeling. West Lafayette, Ind: Ichor Business Books, 1999.

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24

Mark, Moodie, Weedon Chris, and Centre for Alternative Technology (Great Britain), eds. Sewage solutions: Answering the call of nature. Machynlleth: Centre for Alternative Technology, 2000.

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25

How to manage the the IT helpdesk: A guide for user support and call centre managers. 2nd ed. Oxford: Butterworth Heinemann, 2002.

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26

Geeks on call Windows XP: 5-minute fixes. Hoboken, NJ: Wiley Technology Pub., 2005.

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27

Advocacy, outreach, and the nation's academic libraries: A call for action. Chicago, Ill: Association of College and Research Libraries, 2010.

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28

Campbell, John M. Roll call: THUD : a photographic record of the F-105 Thunderchief. Atglen, PA: Schiffer Pub., 1996.

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29

Bruton, Noel. How to manage the the I.T. helpdesk. Oxford: Butterworth Heinemann, 1997.

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30

Viteli, Jarmo. Interactive technology and education: A comparison of call taught and conventionally taught adult foreign students in learning English idioms. Hämeenlinna: Tampereen yliopiston Hämeenlinnan opettajankoulutuslaitos, 1989.

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31

United States. Congress. House. Committee on Energy and Commerce. Subcommittee on Telecommunications and Finance. Telephone "900" services: Hearing before the Subcommittee on Telecommunications and Finance of the Committee on Energy and Commerce, House of Representatives, One Hundred Second Congress, first session, on H.R. 328, a bill to provide for regulation and oversight of the development and application of the technology known as audiotext, February 28, 1991. Washington: U.S. G.P.O., 1991.

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32

Buchanan, Ruth. Gender on the line : technology, restructuring and the reorganization of work in the call-centre industry =: Les femmes et le travail par téléphone : répercussions de la technologie, de la restructuration et de la réorganisation du travail sur le secteur des centres d'appels. Ottawa, Ont: Status of Women Canada = Condition féminine Canada, 2000.

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33

Passenger screening R&D: Responding to President Obama's call to develop and deploy the next generation of screening technologies : hearing before the Subcommittee on Technology and Innovation, Committee on Science and Technology, House of Representatives, One Hundred Eleventh Congress, second session, February 3, 2010. Washington: U.S. G.P.O., 2010.

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34

United States. Congress. House. Committee on Energy and Commerce. Subcommittee on Communications and Technology. H.R. 3035, the Mobile Information Call Act of 2011: Hearing before the Subcommittee on Communications and Technology of the Committee on Energy and Commerce, House of Representatives, One Hundred Twelfth Congress, first session, November 4, 2011. Washington: U.S. G.P.O., 2012.

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35

Moran, John. Calf rearing: A practical guide. 2nd ed. Collingwood, Vic: Landlinks Press, 2002.

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36

United States. Congress. Senate. Special Committee on the Year 2000 Technology Problem. Answering the call for help, the impact of Y2K on 911 and law enforcement?: Hearing before the Special Committee on the Year 2000 Technology Problem, United States Senate, One Hundred Sixth Congress, first session ... April 29, 1999. Washington: U.S. G.P.O., 1999.

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37

Green, Jack A. Call Centers: Technology & Techniques. South-Western Educational Pub, 2002.

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38

Miekle, Amber. Technology Justice: A Call to Action. Practical Action Publishing, 2016.

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39

McKeown, Max. Call Centres (Financial Technology Management Reports). LLP Professional Publishing, 1999.

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40

Fowler, Susan. Increment Issue 1: On-Call. Stripe Matter Inc, 2017.

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41

Seth, Aaditeshwar. Technology And Empowerment: A Call to Technologists. Emerald Publishing Limited, 2022.

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42

Seth, Aaditeshwar. Technology And Empowerment: A Call to Technologists. Emerald Publishing Limited, 2022.

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43

Waite, Andrew. A Practical Guide to Call Center Technology. CRC Press, 2002. http://dx.doi.org/10.1201/9781482280753.

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44

Seth, Aaditeshwar. Technology And Empowerment: A Call to Technologists. Emerald Publishing Limited, 2022.

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45

Torsani, Simone. CALL Teacher Education: Language Teachers and Technology Integration. BRILL, 2016.

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46

Torsani, Simone. CALL Teacher Education: Language Teachers and Technology Integration. BRILL, 2016.

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47

Seth, Aaditeshwar. Technology and (Dis)Empowerment: A Call to Technologists. Emerald Publishing Limited, 2022. http://dx.doi.org/10.1108/9781803823935.

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48

Torsani, Simone. CALL Teacher Education: Language Teachers and Technology Integration. BRILL, 2016.

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49

Bodin, Madeline. Call Center Dictionary: The Complete Guide to Call Center and Customer Support Technology Solutions. Taylor & Francis Group, 2002.

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50

Dawson, Keith, and Madelin Bodin. Call Center Dictionary: The Complete Guide to Call Center and Customer Support Technology Solutions. Taylor & Francis Group, 2002.

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