Dissertations / Theses on the topic 'Buyer-supplier relationship'
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Stålbrand, Fredrik. "Supplier Relationship Management in Intelbras Improving quality through buyer-supplier cooperation Fredrik." Thesis, Högskolan i Borås, Institutionen Ingenjörshögskolan, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-17501.
Full textProgram: Industriell ekonomi - affärsingenjör
Alazzawi, Muntaha. "Trust in Customer–Supplier relationships." Thesis, Linnéuniversitetet, Institutionen för maskinteknik (MT), 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-56356.
Full textSERRAO, ROGERIO ODIVAN BRITO. "OPERATIONALIZATION OF MANUFACTURING FLEXIBILITY: ANALYZING THE BUYER-SUPPLIER RELATIONSHIP INFLUENCE." PONTIFÍCIA UNIVERSIDADE CATÓLICA DO RIO DE JANEIRO, 2005. http://www.maxwell.vrac.puc-rio.br/Busca_etds.php?strSecao=resultado&nrSeq=7760@1.
Full textO tema principal desta tese é a operacionalização da flexibilidade de manufatura, a partir de duas abordagens: teórica e empírica. A abordagem teórica visa a discussão com base em uma extensa revisão da bibliografia, da flexibilidade de manufatura e a sua operacionalização. No tocante à operacionalização, destaca-se a existência de diversos aspectos considerados indutores, como a tecnologia de processo, métodos de gerenciamento da produção, gerenciamento de recursos humanos, tecnologia de informação, processo de desenvolvimento de produtos e os relacionamentos na cadeia de suprimentos. Dentre esses aspectos, verificou-se a necessidade de aprofundamento na questão que trata dos relacionamentos na cadeia de suprimentos, em especial os relacionamentos produtor- fornecedor. Após o desenvolvimento do referencial teórico sobre os relacionamentos na cadeia de suprimentos, no sentido de apresentar as características gerais e seus efeitos sobre a flexibilidade de manufatura, passou-se a uma análise empírica com o foco no relacionamento produtor- fornecedor. A escolha desse indutor para a condução do estudo empírico deu-se em função da emergência do papel dos fornecedores na definição das estratégias do produtor e da importância das relações entre produtor e fornecedor na criação e desenvolvimento de vantagens competitivas. Além da construção de um referencial teórico - útil para a discussão da operacionalização da flexibilidade de manufatura como fonte de vantagens competitiva e preparação para futuras pesquisas - a tese também atende à demanda por estudos empíricos tão importantes para o avanço das pesquisas sobre o tema. Nesse sentido, buscou- se responder às duas questões de pesquisa: como se caracterizam os relacionamentos produtor-fornecedor quanto aos aspectos de confiança/comprometimento, compartilhamento de informações, desenvolvimento de fornecedores e desenvolvimento conjunto de produtos nas empresas estudadas? E como se dão os impactos dos aspectos de relacionamento produtor-fornecedor sobre a flexibilidade de manufatura e o desempenho da manufatura nas empresas estudadas? O estudo envolveu quatro empresas de manufatura em uma investigação da influência de quatro aspectos de relacionamento produtor-fornecedor - confiança/comprometimento, compartilhamento de informações, desenvolvimento de fornecedores e desenvolvimento conjunto de produtos - sobre três dimensões externas de flexibilidade de manufatura - mix, novos produtos e volume. A análise estendeu-se à observação dos efeitos generalizados dessas relações sobre o desempenho da manufatura dos níveis da flexibilidade de manufatura apresentados pelas empresas estudadas.
The purpose of this dissertation is to study the operationalization of manufacturing flexibility, focusing on aspects of relationships in the supply chain and their impact on manufacturing flexibility. The research involves four manufacturing companies for studying the influence of four aspects of buyer-supplier relationship - trust/commitment, information sharing, supplier development and joint product development - on three external dimensions of manufacturing flexibility - mix, new products and volume. The study also observes the generalized effects of these relationships on manufacturing performance and on the levels of manufacturing flexibility shown by the companies studied. The buyer-supplier relationships are deeply analyzed and their general characteristics and effects on the operationalization of manufacturing flexibility are presented. In addition, the analysis of scope and achievability factors indicated the presence of little explored flexible resources in the companies studied. Finding ways for operationalizing flexibility must be seen as a priority question to obtain competitive advantage in manufacturing systems. This work shows how the relationships between the buyer and supplier can influence several external dimensions of manufacturing flexibility and, consequently, manufacturing performance.
Stevens, Merieke. "Buyer-supplier relationship management : towards a multidimensional and dynamic approach." Thesis, University of Cambridge, 2011. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.609817.
Full textKing, Oscar, and Vinyoh Yiyen. "The Role of Structural Bonds in the Development of Strategic Buyer-Supplier Relationships." Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Centre of Logistics and Supply Chain Management, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-18389.
Full textBastl, Marko. "An exploration of managers' openess and relationship transparency in a buyer-supplier relationship." Thesis, Cranfield University, 2011. http://dspace.lib.cranfield.ac.uk/handle/1826/7274.
Full textTescari, Fábio Viard de Campos da Silva. "Intrinsic and relational perspectives of relationship value: an integrated framework in buyer-supplier relationships." reponame:Repositório Institucional do FGV, 2015. http://hdl.handle.net/10438/13824.
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Relationships among firms have been studied as a factor that pushes the limits for the value that is created by the firms individually, through the joint construction of benefits that could not occur if the relationship is not established. The total value created in a dyadic relationship, which is captured by the parties, is the relationship value. The benefits transcend the financial characteristics of the transaction. They can be converted into other aspects of the relationship, such as technical learning, service delivery, innovation and reputation. The shared and exchanged resources become sources of value creation. These resources stem from two different perspectives. First, from the resources that belong previously to each party, which I defined as intrinsic value. Second, from the resources that are jointly developed by the parties during the relationship, defined as relational value. In this context, this study aims to investigate the different characteristics of the parties that are sources of value creation in relationships, and to examine the factors influencing its capture by the parties. The study involved three steps. The first, a theoretical essay, aimed to explore the value dimensions in the relationship, regarding their definition and their sources. The following two steps focused on empirically testing the effect of these components of relationship value on value creation and capture. A cross-sectional survey and a multiple case study were performed. The theoretical perspectives that permeates the study is the Resource Based View, since it assumes that the firm resources generate economic value that transcends the limits of the firm and is captured by its customers and suppliers. The ontological approach is the critical realism, which allows a better understanding of empirically observed events. The results contribute to a better theoretical understanding of relationship, since the constructs of intrinsic value and relational value integrate different sources of benefits that may derive from relationships. The relationship between these constructs and their individual influence on value capture also bring a theoretical contribution to the study of buyer-supplier relationships. The main managerial contributions concern the fact that it is possible to capture value even if the relationship is not collaborative. Moreover, the results shed light on the need for firms to explore deeply how to extract more benefits from the other party and from the relationship itself, especially considering non-financial sources.
O relacionamento entre firmas vem sendo estudado como um fator que amplia os limites do valor criado pelas firmas individualmente, por meio da construção conjunta de benefícios que não poderia ocorrer caso o relacionamento não se estabelecesse. O valor total criado no nível da díade, que é capturado pelas partes, é o valor do relacionamento. Os benefícios obtidos transcendem as características financeiras da transação, podendo converter-se em outros aspectos da relação entre as firmas, tais como capacitação técnica, oferta de serviços, capacidade de inovação e reputação. Os recursos compartilhados e trocados entre as partes são fontes de criação de valor no relacionamento, mas originam-se de duas perspectivas diferentes. Eles podem pertencer previamente a uma delas, compondo um valor que é intrínseco, ou desenvolverem-se ao longo do relacionamento em si, resultando numa parcela de valor relacional. Neste contexto, este estudo propõe-se a investigar as diferentes características das partes que são fonte de criação de valor em um relacionamento, bem como analisar os aspectos que influenciam sua captura pelas partes. O estudo envolveu três etapas. A primeira, de cunho teórico, visou a explorar as dimensões do valor do relacionamento, no que se refere à sua definição e suas fontes. As duas etapas seguintes objetivaram testar empiricamente o efeito das fontes do valor do relacionamento na criação e captura de valor, por meio de uma survey transversal e um estudo de casos múltiplos. A perspectiva teórica que permeia o estudo é a Visão Baseada em Recursos, uma vez que ela pressupõe que os recursos das firmas produzem valor econômico que transcende os limites delas e é capturado por seus clientes e fornecedores. A abordagem ontológica é a do realismo crítico, a qual permite um melhor entendimento dos acontecimentos empiricamente observados. Os resultados contribuem para um melhor entendimento teórico sobre valor do relacionamento, uma vez que os construtos de valor intrínseco e valor relacional integram diferentes fontes de benefícios que podem advir de relacionamentos. A relação entre esses construtos e sua influência individual na captura de valor também trazem uma contribuição teórica ao estudo de relacionamentos comprador-fornecedor. As principais contribuições gerenciais dizem respeito ao fato de que é possível capturar valor mesmo que o relacionamento não seja colaborativo. Adicionalmente, os resultados enfatizam que as empresas deveriam explorar mais como fazer para extrair mais benefícios da outra parte e do relacionamento em si, em especial de fontes não-financeiras.
Parker, Thomas Glenn. "ONLINE-REVERSE-AUCTIONS AND THE BUYER-SUPPLIER RELATIONSHIP: THE EFFECTS OF ONLINE-REVERSE-AUCTION DESIGN ON SUPPLIER COMMITMENT AND SUPPLIER TRUST." OpenSIUC, 2010. https://opensiuc.lib.siu.edu/dissertations/192.
Full textEnz, Matias Guillermo. "Co-creation of Value: Managing Cross-functional Interactions in Buyer-Supplier Relationships." The Ohio State University, 2009. http://rave.ohiolink.edu/etdc/view?acc_num=osu1253541804.
Full textAhsan, Yasin, and Meireles Felipe Faria. "Power, Trust, and Commitment in buyer-supplier relationships. : Multiple Case Study in the Manufacturing Sector." Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Företagsekonomi, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-41078.
Full textBahls, Wolfgang G. "Relationship quality and its effects on business performance in strategic buyer-supplier relationships : a dyadic study." Thesis, University of Warwick, 2010. http://wrap.warwick.ac.uk/35148/.
Full textHsiao, Ju-Miao Melody. "The Impact of Retailer-Supplier Cooperation and Decision-Making Uncertainty on Supply Chain Performance." University of Sydney, 2006. http://hdl.handle.net/2123/2098.
Full textBuyer-supplier relationships have been increasingly considered a critical part of contemporary supply chain management. In response to dynamic and unpredictable market changes, buyers and suppliers enter into cooperative relationships to pursue individual goals and joint goals for better economic and non-economic performance of the supply chain. On the other hand, cooperation between channel members is surrounded by uncertainty, which can create a detrimental impact on the performance of a supply chain. Previous research has focused on various aspects of uncertainty that could affect supply chain member behaviour. The present research contends that relationship behavioural factors play an important role in increasing or mitigating channel members’ perceived uncertainty in their supply or purchase decision-making. Specifically, the purpose of this research is to investigate the impact of retailer-supplier cooperation and retailer/supplier’s decision-making uncertainty (DMU) on retail supply chain performance from the perspectives of both the retailer and the supplier. A holistic model was developed as the theoretical framework for this conceptualisation. A sample of 202 retailers and 64 suppliers in the sporting goods retail business in Taiwan was used to separately test a number of hypothesised relationships by using structural equation modelling (SEM). The findings indicate that both cooperation and DMU are the key determinants of retail supply chain performance, including financial performance and non-financial performance (i.e., supply flexibility and customer service). Financial performance is positively affected by retailer-supplier cooperation and negatively affected by DMU in both the retailer model and the supplier model. The five dimensions of retailer-supplier cooperation (i.e. trust, guanxi, dependence, coercive power and non-coercive power) have significant effects on cooperation. However, apart from guanxi with the retailer/supplier, neither other relationship dimensions nor retailer-supplier cooperation have any influence on retailer’s DMU or supplier’s DMU. The results also indicate that differences and similarities exist across retailers and suppliers with respect to the effects of several relationship dimensions on cooperation and uncertainty. 2 The holistic empirical model developed for this research contributes further to understanding the links, which have been lacking in the extant channel relationship literature and supply chain management literature, between buyer-supplier relationships, DMU, and supply chain performance. The findings that a retailer/supplier’s DMU can erode the performance of a supply chain in various aspects highlight the need for improvement in some areas of supply chain efficiency and effectiveness, through cooperation-enhancing actions between the retailer and the supplier. From a managerial perspective, the performance improvement in the supply chain, in turn, will motivate more reciprocal commitment and efforts from the retailer and the supplier to maintain their working relationship. As such, mutual trust and enriched guanxi, dependence and non-coercive power help both the retailer and the supplier to have less uncertainty in their purchase/supply decision-making process. It creates a win-win position for both parties in the supply chain.
Goerisch, Raphael, and Küpper Hendrik. "Supplier Relationship Management in China and Taiwan : A case study with Bufab to identify the main criteria for a healthy supplier buyer relationship." Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Företagsekonomi, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-40075.
Full textIao, Iok Ieng. "The impact of buyer-supplier relationship on adoption of business-to-business electronic commerce." Thesis, University of Macau, 2005. http://umaclib3.umac.mo/record=b1636415.
Full textWang, Weihong. "Management of Buyer-Supplier Relationshipsin the Supply Chain - Case studies of Auto&Telem supply chains." Doctoral thesis, KTH, Infrastruktur, 2004. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-3832.
Full textQc 20130827
Wienefors, David, and Victor Palmér. "How to ensure quality between buyer-supplier : A case study at Volvo cars Torslanda." Thesis, Högskolan i Borås, Akademin för textil, teknik och ekonomi, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-10210.
Full textMattsson, Sandra, and Ala Pazirandeh. "Supply Chain Development within Volvo Penta Chain : Development through Supplier Relationship Improvement." Thesis, Högskolan i Borås, Institutionen Ingenjörshögskolan, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-19388.
Full textChen, Li. "Supplier Management in Chinese State-owned enterprises : A case study of bounded relationships from the perspective of buyer." Thesis, Högskolan i Gävle, Akademin för teknik och miljö, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-9727.
Full textMiralam, Mohammad. "An exploratory study into buyer and supplier relationship problems : causes, control strategies and effects in Saudi Arabian companies." Thesis, University of Stirling, 2011. http://hdl.handle.net/1893/3558.
Full textStrandberg, Diana, and Thorbjörn Larsson. "How a purchasing process can be automated and its effects on the supplier relationship." Thesis, Jönköping University, JIBS, Business Administration, 2006. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-324.
Full textFöretag verkar i en omvärld med snabb teknisk utveckling. Ett led i denna utveckling är att automatisera inköpsprocessen med olika IT lösningar. Nya koncept och elektroniska lösningar efterfrågas konstant av företagen för att kunna uppnå mer effektivitet i inköpsprocessen, känt som E-procurement management. Detta koncept har blivit allmänt utbrett i fordonsindustrin, vilket har sin orsak i att en bil är en system produkt med 20 000 beståndsdelar och där av många transaktioner vid inköp av dessa delar. För att kunna automatisera inköpsprocessen måste företaget undersöka och analysera vilka nya tekniska lösningar och vilka elektroniska hjälpmedel som finns. Med hänsyn till detta avser denna studie att fokusera på att analysera hur en inköpsprocess i fordonsindustrin kan automatiseras. Författarna har valt att titta närmare på tre olika elektroniska hjälpmedel. Därtill kommer studien innehålla att analysera vilken inverkan en viss produkt och leverantörs typ har på val av elektroniska lösningar. En annan väsentlig fråga som också kommer att diksuteras är hur vid en automatisering av inköpsprocessen påverkar leverantörsrelationen. Dessa frågor kommer att innebära att studera både köparen´s och säljaren´s perspektiv.
Syftet med denna uppsats är att analysera hur en inköpsprocess i strategiska relationer i bilindustrin kan automatiseras, med hänsyn tagen till vilken typ av produkt och leverantör beträffande val elektroniska hjälpmedel. Vi kommer också studera den eventuella påverkan på kund - leverantör förhållandet som en automatisering kan leda till. För studien har en kvalitativ metod använts, detta för att få en mer precis och djupare kunskap i hur kund- leverantör relationen påverkas vid en automatisering. Författarna har genomfört intervjuer hos ett stort biltillverknings företag i Sverige, och med tre av deras leverantörer.
Studien visade på att där finns ett flertal områden i inköpsprocessen som kan effektivieras. Två drivare har konstaterats som möjliga lösningar : Covisint och web-EDI. Vidare är det möjligt att dra slutsatsen att en automatisering av inköpsprocessen påverkar leverantörsrelationen. Författarna har dragit slutsatsen att företag inte bör rusa in i en automatisering, istället måste uppmärksamheten riktas till frågan om i vilken grad av automatisering som kan tillåtas utan att det får en negativ inverkan på relationen. Vidare bör företaget grundligt studera vilken elektronisk lösning som är mest passande, därtill med hänsyn till vilken typ av produkt och leverantör det handlar om.
Companies operate in a changing world with rapid technological development. Automation of the purchasing process in companies by means of electronic solutions is in line with this development. Companies constantly demand new concepts and electronic solutions in order to make the purchasing process more efficient, known as E-procurement management. This concept has become widespread in the automotive industry owing to that a car is a system product that on average consists of 20 000 parts, and consequently many transactions when purchasing these products. However, to be able to automate the purchasing process the company has to explore and analyze what new technology solutions there are. With regard to this, the study will focus to analyze how a purchasing process in the automotive industry can be automated. The authors have chosen to look deeper into three different electronic solutions. Thereto the study will examine what impact a certain type of product and supplier has concerning electronic solution. Additionally, how the buyer-supplier relationship is affected of automation is a fundamental question when considering automation, and will therefore be discussed in the study. These questions will concern to study both the buyer’s and the supplier’s perspective.
The purpose of this thesis is to analyse how a purchasing process can be automated in strategic relationships in the automotive industry, thereto taking product and supplier type into consideration concerning electronic solutions. We will also study the possible effect on the buyer-supplier relationship of automation. A qualitative method has been employed, in order to get a more precise and deep knowledge of the subject. The authors have conducted interviews with respondents working at a large car manufacturing company in Sweden, and with three suppliers to this company.
The study found that there are several areas in the purchasing process that still can be more efficient. Two technological drivers have been outlined as potential solutions: Covisint and web-EDI. Moreover, it is possible to conclude that an automation of a purchasing process will have an effect on the buyer-supplier relationship. The authors have drawn the conclusion that companies should not rush into things such as an automation. Much attention should be paid to the question what degree of an automation that can be allowed before it will have a negative effect on the relationship. Moreover, they should thoroughly study on what electronic solution is most suitable, thereto with consideration to what type of product and supplier one is dealing with.
Stammarnäs, Märta. "COVID-19 and the buyer-supplier relationship in the ready-made garment supply chain : A Bangladeshi perspective." Thesis, Högskolan i Borås, Akademin för textil, teknik och ekonomi, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-26322.
Full textLamprou, Sofoklis Per, and Carolina Jönsson. "Business relations and reputation : A study on the impact of negative reputation in a buyer-supplier relationship." Thesis, Linnéuniversitetet, Institutionen för marknadsföring (MF), 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-27246.
Full textChen, Yen-Tsang. "Is what you say what you do? Analyzing and comparing the effect of buyer-supplier relationship in the Brazilian and Chinese supplier selection criteria." reponame:Repositório Institucional do FGV, 2015. http://hdl.handle.net/10438/13596.
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Choosing properly and efficiently a supplier has been challenging practitioners and academics since 1960’s. Since then, countless studies had been performed and relevant changes in the business scenario were considered such as global sourcing, quality-orientation, just-in-time practices. It is almost consensus that quality should be the selection driver, however, some polemical findings questioned this general agreement. Therefore, one of the objectives of the study was to identify the supplier selection criteria and bring this discussion back again. Moreover, Dickson (1966) suggested existing business relationship as selection criterion, then it was reviewed the importance of business relationship for the company and noted a set of potential negative effects that could rise from it. By considering these side effects of relationship, this research aimed to investigate how the relationship could influence the supplier selection and how its harmful effects could affect the selection process. The impact of this phenomenon was investigated cross-nationally. The research strategy adopted was a controlled experiment via vignette combined with discrete choice analysis. The data collections were performed in China and Brazil. By examining the results, it could be drawn five major findings. First, when purchasers were asked to declare their supplier selection priorities, quality was stated as the most important independently of country and relationship. This result was consistent with diverse studies since 60’s. However, when purchasers were exposed to a multi-criteria trade-off situation, their actual selection priorities deviate from what they had declared. In the actual decision-making without influence of buyer-supplier relationship, Brazilian purchasers focused on price and Chinese buyers prioritized delivery then price. This observation reinforced some controversial prior studies of Verma & Pullman (1998) and Hirakubo & Kublin (1998). Second, through the introduction of the buyer-supplier relationship (operationalized via relational capital) in the supplier selection process, this research extended the existing studies and found that Brazilian buyers still focused on price. The relationship became just another criterion for supplier selection such as quality and delivery. However, from the Chinese sample, the results suggested that quality was totally discarded and the decision was majorly made through price and relationship. The third finding suggested that relational capital could legitimate the quality and sustainability of the supplier and replaces these selection criteria and made the decisional task less complex. Additionally, with the relational capital, the decision-makings were associated to few biases such as availability cognition, commitment, confirmatory and perceived biases. By analyzing the purchasers’ behavior, relational capital inducted buyers of both countries to relax in their purchasing requirements (quality, delivery and sustainability) leading to potential negative effects. In the Brazilian sample, the phenomenon of willing to pay a higher price for a lower quality offer demonstrated to be a potential counterproductive and suboptimal decision. Finally, the last finding was associated to the cultural effect on the buyers’ decisions. From the outcome, it is possible to observe that if a purchaser’s cultural background is more relation-oriented, the more he will tend to use relational capital as a decision heuristic, thus, the purchaser will be more susceptible to the potential relationship’s side effects
Escolher adequadamente e eficientemente um fornecedor tem desafiado gestores e acadêmicos desde 1960. Desde então, inúmeros estudos tem sido realizados e mudanças relevantes do cenário econômico tem sido considerados tais como global sourcing, orientação à qualidade e práticas de just-in-time. É quase consenso que qualidade deveria ser o a diretriz para a seleção, no entanto, alguns resultados polêmicos questionaram esse consenso. Posto isto, um dos objetivos do presente trabalho é identificar os critérios de seleção de fornecedores e trazer de volta esta discussão. Além disso, o presente estudo observou que Dickson (1966) sugeriu a possibilidade de uso da relação comercial como critério de seleção, portanto, uma a importância da relação comercial foi revisada e potenciais efeitos negativos que podem originar da relação debatidos. Ao considerar os efeitos colaterais do relacionamento, este estudo visou investigar como o relacionamento pode influenciar o processo de seleção de fornecedores e como esses potenciais efeitos negativos podem manifestar neste processo. O impacto deste fenômeno foi investigado transnacionalmente. A estratégia de pesquisa adotada é baseada em experimento controlado com analise de escolha discreta. A coleta de dados foi conduzida na China e Brasil. Ao examinar os resultados, foi possível extrair cinco principais achados. Primeiro, quando um comprador é solicitado a declarar suas prioridades de seleção, independentemente do país, a qualidade é declarada como sendo a mais importante e o relacionamento o menos. Este resultado é consistente com diversos estudos desde a década de 60. Entretanto, quando o comprador é submetido a uma situação de multicritério e trade-off, as prioridades reais divergem das declaradas. Na seleção real sem a influência do relacionamento comprador-fornecedor, os compradores brasileiros focaram no preço e os chineses na entrega e preço. Esta observação reforça alguns achados controversos anteriores de Verma & Pullman (1998) e Hirakubo & Kublin (1998). Segundo, ao introduzir o relacionamento comprador-fornecedor no processo de seleção de fornecedores (operacionalizado via capital relacional), esta pesquisa estendeu os estudos anteriores. Os resultados apontaram que os compradores brasileiros ainda focam no preço e a relação é apenas mais um critério de seleção como qualidade e entrega. Entretanto, da amostra chinesa os resultados apontaram que a qualidade foi desconsiderada e a decisão era pautada em preço e relacionamento. O terceiro achado sugere que o capital relacional poderia legitimar a qualidade e práticas de sustentabilidade dos fornecedores e substitui esses critérios, fazendo a decisão menos complexa. Adicionalmente, com o capital relacional, os tomadores de decisão são associados a alguns vieses tais como de disponibilidade cognitiva, de compromisso, de confirmação e de percepção. Analisando o comportamento dos compradores, o capital relacional induziu aos compradores de ambos os países a relaxarem nos requisitos de qualidade, entrega e sustentabilidade, assim, conduzindo a um potencial efeito negativo. Na amostra brasileira foi possível observar também uma predisposição a pagar mais por uma oferta de menor qualidade, o qual demonstra ser contraditório e potencial decisão subotima. Por fim, o ultimo achado está associado ao efeito cultural nas decisões do comprador. Partindo do resultado, pode-se observar que quanto maior é a orientação ao relacionamento do comprador, mais ele tenderá a usar o capital relacional para a heurística de decisão, consequentemente, mais suscetíveis aos potenciais efeitos danosos da relação.
Chouan, Camille Aliénor Rebecca. "Creating buyer-supplier commitment in food supply chains at the base of the pyramid." reponame:Repositório Institucional do FGV, 2013. http://hdl.handle.net/10438/11374.
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This research analyzes the role of relational aspects such as trust, commitment, power usage and interdependence in the framework of inclusive business strategies that engage agribusiness MNCs and smallholder farmers in food supply chains in Brazil. Inclusive business strategies that seek direct sourcing from smallholders in emerging countries have been acknowledged as a promising market-based approach to create social impact and improve the livelihoods of rural producers at the 'base of the pyramid', all the while enabling companies to strengthen their position in local markets and source quality raw materials at lower costs. Studies on this topic widely focus on the competitive and commercial advantages that food companies derive from directly sourcing from smallholder suppliers, presenting value chain models that can be tailored to fit their global business strategy, however there remains little theoretically-grounded knowledge on the inter-organizational and relational challenges of these buyer-supplier relationships. Moreover, little attention has been paid to how asymmetries between MNCs and smallholder suppliers in terms of power, dependence and value-orientation can affect the evolution of these relationships. The objective of the study was thus to describe the factors that enable these asymmetrical partners to build long-term and mutually beneficial business relationships. A grounded theory methodology was used, which was particularly appropriate to examine relationships and collect experiences from the field through interviews of both company executives and field staff and smallholders in three key sectors dominated by family agriculture in Brazil, namely dairy, poultry/swine husbandry and horticultural production. Key theoretical concepts from the field of Relationship Marketing were used to back the results from the field research. The main finding of this research is the importance of going beyond trust-building in the relationship management strategy and designing dyadic partnerships based on mutual interdependence in order to reduce asymmetries and enhance commitment between the MNC and the smallholder.
Esta pesquisa analisa o papel dos aspectos relacionais tais como confiança, comprometimento, interdependência e uso de poder âmbito das estratégias de negócios inclusivos que envolvem pequenos agricultores nas cadeias de valor de multinacionais dos agronegócios no Brasil. Os negócios inclusivos de abastecimento direto por empresas com pequenos agricultores em países em desenvolvimento têm sido reconhecidos como uma abordagem economicamente viavél e promissora para criar impacto social e melhorar as condições de vida de produtores rurais da 'base da pirâmide', ao mesmo tempo permitindo que as empresas reforçar as suas posições nos mercados locais e adquirir matérias primas de qualidade a custos mais baixos. Estudos sobre este tema focam amplamente sobre as vantagens comerciais e competitivas que as empresas derivam do abastecimento direito com pequenos fornecedores, apresentando modelos de cadeia de valor customizados e ajustados estratégias globais de negócios, no entanto ainda há pouco conhecimento teoricamente fundamentado sobre os desafios organizacionais e relacionais da relação entre o comprador multinacional e o fornecedor de baixa renda. Além disso, pouco foco tem-se prestado sobre como assimetrias entre multinacionais e produtores de baixa renda, em questão de poder, dependência e de valores pode afetar a evolução dessas relações de negócios. O objetivo do estudo foi descrever os fatores que permitem a esses parceiros assimétricos de construir relacionamentos comerciais de longo prazo e mutuamente benéficos. A metodologia da teoria fundamentada foi usada e foi particularmente adequada para examinar as relações entre comprador e fornecedor e para recolher experiências de campo em três setores principais dominados pela agricultura familiar no Brasil, ou seja laticínios, avi-suinocultura e produção hortícola. Os principais conceitos teóricos da área de Relationship Marketing foram usados para apoiar os resultados da pesquisa de campo. A principal conclusão desta pesquisa é a importância de ir além da construção de confiança na estratégia de gestão do relacionamento entre comprador e fornecedor e de criar parcerias diádicas baseadas na interdependência mútua, a fim de reduzir as assimetrias e melhorar o comprometimento entre a empresa e o pequeno agricultor.
Wilthorn, Cecilia, Marie Larsson, and Hampus Henriksson. "Supplier-Buyer Relationships within the Small-Sized Fashion Retail Industry : A qualitative study of relationship marketing within small-sized fashion retailers in Sweden." Thesis, Linnéuniversitetet, Institutionen för marknadsföring (MF), 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-28088.
Full textMuratov, Askar, and Marcelo Machado. "Impact of Scania and MAN Merger on Swedish Automotive Suppliers : Special Focus on Sourcing Strategy, Relationship Changes, and Strategic Response Mechanisms." Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Företagsekonomi, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-27311.
Full textSchönberger, Lukas [Verfasser], Lutz [Gutachter] Kaufmann, and Jürgen [Gutachter] Weber. "Buyer-supplier relationships in service procurement : the impact of relationship quality on service performance / Lukas Schönberger. Gutachter: Lutz Kaufmann ; Jürgen Weber." Vallendar : WHU - Otto Beisheim School of Management, 2016. http://d-nb.info/111359473X/34.
Full textSchönberger, Lukas Verfasser], Lutz [Gutachter] [Kaufmann, and Jürgen [Gutachter] Weber. "Buyer-supplier relationships in service procurement : the impact of relationship quality on service performance / Lukas Schönberger. Gutachter: Lutz Kaufmann ; Jürgen Weber." Vallendar : WHU - Otto Beisheim School of Management, 2016. http://nbn-resolving.de/urn:nbn:de:hbz:992-opus4-582.
Full textHamilton, Matthew R. (Matthew Ryan). "Information technology (IT) as a mechanism to build trust and foster collaborative innovation in the buyer-supplier relationship." Thesis, Massachusetts Institute of Technology, 2010. http://hdl.handle.net/1721.1/59162.
Full textCataloged from PDF version of thesis.
Includes bibliographical references (p. 77-80).
As companies attempt to remain competitive throughout increasing market forces, many firms develop key operational strategies to differentiate themselves. One method that many companies such as Amazon, Dell, and Toyota, have established a competitive advantage through is supply chain management (SCM). One aspect of a disciplined and effective SCM program is supplier management, both from a risk and cost perspective. In this paper, the author explores an area oftforgotten when dealing with suppliers: trust. During a research project at Raytheon Integrated Defense Systems in Andover, Massachusetts, the author strove to learn how the dynamic of trust in a buyer-supplier relationship affects the companies' interactions, and how SCM leaders can influence this dynamic. First, through an examination of the available literature, the author presents an alternative view of the buyer-supplier relationship, viewed through the lenses of game theory and behavioral economics, in order to develop an impetus for change. Using an existing information-sharing information technology (IT) platform at Raytheon, along with extensive surveys of Raytheon suppliers and employees, the author answers the question: Can trust be built through sharing information in a systematic process through an IT platform? Results of the analysis show that there is a distinct possibility for companies to build trust with their suppliers through "opening up" and sharing information, which will ultimately facilitate collaborative innovation between the two organizations. In determining the types of information to share, the author generalizes the most useful type of information into categories applicable across various industries. Mainly, suppliers most desire and can utilize information that allows them to make more accurate and timely decisions, and likewise abhor information sharing and requirements that add burden to their workday. When determining which suppliers to share information with, companies need to develop some form of objective criteria to rank the potential impact of engaging specific suppliers. As each company's individual cases will differ, the author outlines a process to select Raytheon suppliers as an example of a methodology that others can follow.
by Matthew R. Hamilton.
S.M.
M.B.A.
Kim, Young Ah. "The effects of interaction process characteristics between the supplier and the buyer on relationship value and firm performance." Thesis, University of East Anglia, 2014. https://ueaeprints.uea.ac.uk/53432/.
Full textWarnock, Stuart H. (Stuart Hamilton). "Just-In-Time Purchasing and the Buyer-Supplier Relationship: Purchasing Performance Implications Using a Transaction Cost Analytic Framework." Thesis, University of North Texas, 1996. https://digital.library.unt.edu/ark:/67531/metadc278318/.
Full textLifvenforth, Erica, Anna Lindvall, and Therese Wrejde. "VMI - informationsutbyte i koncernrelationer." Thesis, Halmstad University, School of Business and Engineering (SET), 2007. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-954.
Full textTill följd av marknadens utveckling har beroendet av informationsutbyte och samverkan i olika nätverk ökat. De senaste årtiondenas fokus på informationsutbyte och samarbete ledde till att Supply Chain Management uppstod. Flera forskare har karakteriserat lyckad styrning av samverkan som en kärnkompetens som krävs för att vara konkurrenskraftig. Ägande och kontrollfunktioner som tidigare låg inom samma verksamhet har förändrats och tillämpningen av VMI har uppkommit. VMI innebär att leverantören övertar ansvaret för lagerstyrningen hos kunden. Samarbetet kräver effektivt informationsflöde inom försörjningskedjan och ett bättre informationssystem, vilket ökar möjligheten att förbättra kedjans effektivitet. Vi hade, med den här utgångspunkten i åtanke, för avsikt att besvara problemformuleringen: Hur hanteras information i VMI-styrda relationer inom koncerner? Syften med undersökningen var att undersöka hur lagerstyrning i form av VMI fungerar i en koncern, förklara hur VMI påverkar informationsflöde och relationer i en koncern samt att analysera betydelsen av VMI för informationsutbytet. Efter teoretiska studier genomfördes en undersökning på en koncern där VMI har införts och givit resultat. Resultaten från intervjuerna har sedan analyserats och vi har kommit fram till följande. För att hantera information i VMI-styrda relationer krävs att det finns bra system, en tydlig ansvarsfördelning och förtroende mellan parterna.
Ferreira, Vanessa de Lima. "A estratégia na relação como os fornecedores na indústria aeronáutica brasileira: o caso da Embraer." Universidade de São Paulo, 2010. http://www.teses.usp.br/teses/disponiveis/3/3136/tde-21102010-113332/.
Full textThis paper discusses the strategy for relationship with the suppliers at high-tech and complex product companies. Therefore, the case studied was the manufacture of aircraft produced by Embraer and its unique strategy of partnering with suppliers, mainly when dealing the products of the ERJ145 and E-Jets families. In the company\'s latest line of products a particular strategy is observed in terms of relationship with suppliers, which led to our research question. This paper discusses the options of supplier relationships, from simple supply to shared investments and risks, and the rationales that underly them. The techniques used in this study were direct observation and research on secondary data, journals, websites linked to the aircraft industry and associations, academic papers, and the company\'s documents. In addition, semi-structured interviews were conducted with both current and former employees. The results show that despite the fact that large companies like Boeing and Airbus use the partnership model of risk adopted by the company under study, Embraer is currently adopting a hybrid model focusing on lessons learned earlier in its supply chain.
Santos, Raquel Alexandra Bento dos. "Desenvolvimento sustentável no retalho : um caso de estudo." Master's thesis, Instituto Superior de Economia e Gestão, 2021. http://hdl.handle.net/10400.5/22626.
Full textA sustentabilidade é um dos temas mais impactantes da atualidade e vários são os desafios que a sociedade e as empresas terão que enfrentar a curto prazo. No âmbito mais específico da gestão de cadeias de abastecimento, os desafios da sustentabilidade surgem associados à noção de cadeia de abastecimento sustentável, i.e. aquelas que procuram melhorar a produtividade da cadeia e o bem-estar social, reduzindo o seu impacto ambiental. No setor do retalho, as empresas e os seus fornecedores possuem um papel fundamental para a implementação e promoção de práticas mais sustentáveis, dado a sua posição na cadeia. Partindo de uma visão relacional da indústria, o estudo explora como é que uma empresa, no setor do retalho, tem promovido a implementação de práticas mais sustentáveis com a sua base de fornecedores. Conclui-se que, em geral, o desenvolvimento de novas práticas requer o estabelecimento de relacionamentos de alto envolvimento, assentes na confiança e comprometimento. A abordagem de alto envolvimento tende a ser seletiva em vez de aplicada indistintamente a todos os fornecedores. Finalmente, a introdução de práticas mais sustentáveis parece ter uma natureza gradualista, envolvendo, numa fase inicial, um número restrito de produtos e fornecedores.
Sustainability is one of the most impacting topics of today and there are several challenges that society and companies will have to face in the short term. In the more specific scope of supply chain management, sustainability challenges are associated with the notion of sustainable supply chains, that is, those that seek to improve the chain's productivity and social well-being, reducing its environmental impact. In the retail sector, companies and their suppliers have a key role in implementing and promoting more sustainable practices, given their position in the chain. Taking an industry relational view, the study explores how one company in the retail sector has promoted the implementation of more sustainable practices with its supplier base. It concludes that, in general, the development of new practices requiresthe establishment of high involvement relationships based on trust and commitment. The high involvement approach tends to be selective rather than applied indiscriminately to all suppliers. Finally, the introduction of more sustainable practices seems to be gradualist in nature, initially involving a limited number of products and suppliers.
info:eu-repo/semantics/publishedVersion
Andersson, Dan, and Martin Bernhardsson. "Offshore outsourcing to China: The suppliers' perspective on competitive priorities and the role of buyer-supplier interaction mechanisms." Thesis, KTH, Industriell ekonomi och organisation (Avd.), 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-35349.
Full textHemberger, Torben Michael, and Torben Hildebrandt. "Factors of trust and trust deterioration in supplier-buyer relationships : A view of the German automotive and aerospace industry." Thesis, Högskolan i Jönköping, Internationella Handelshögskolan, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-36019.
Full textCaetano, Lara Raquel Baptista. "O envolvimento do fornecedor na inovação do produto : revisão de literatura." Master's thesis, Instituto Superior de Economia e Gestão, 2013. http://hdl.handle.net/10400.5/11390.
Full textCom a crescente competitividade, as empresas têm vindo a recorrer cada vez mais aos seus fornecedores, como recurso para obtenção de conhecimento, competências e tecnologia, de modo a aumentarem o seu desempenho face à concorrência e a desenvolverem novos produtos para o mercado. Este trabalho analisa a literatura científica que relaciona o envolvimento do fornecedor com a empresa e estuda o impacto dessa relação na inovação do produto, através de estudos empíricos quantitativos publicados no horizonte temporal de 2000 a 2012. Para a análise do estudo, a relação foi classificada em três tipos: relação positiva, relação negativa e relação não significativa que permitiram concluir que, na maioria dos casos, o impacto do envolvimento do fornecedor na inovação do produto é positivo. No entanto, a relação pode ser influenciada negativamente quando o fornecedor não reúne as capacidades necessárias para o processo de inovação, devido a uma seleção ineficaz pela empresa, ou pela necessidade de grandes alterações tecnológicas nas atividades da mesma. Para além disso, quando a empresa impõe barreiras à integração e desconhece os benefícios que lhe estão associados, a relação não permite gerar resultados conclusivos.
With growing competition, companies have been increasingly relying on their suppliers as a resource for acquiring knowledge, skills and technology in order to increase their performance facing competition and new products development for their market. This paper analyzes scientific publications that relate supplier's involvement with buyers and it studies the impact of this relationship on product innovation through quantitative empirical studies published between the years 2000 and 2012. For this study analysis, the relationship was classified into three types: "positive correlation", "negative correlation" and "no significant correlation", which showed that in most cases the impact of the supplier´s involvement in product innovation is positive. However, this relationship may be negatively influenced when suppliers don?t have the necessary skills for the innovation process, due to an inefficient selection by the buyers, or when buyers have to make major technological changes in its activities. Furthermore, when buyers block integration and ignore the benefits of it, this relationship fails in generating conclusive results.
Kulik, Stephanie. "Purchasing practice in SMEs : Practical Impressions about the Purchasing Activities of Small and Medium sized Enterprises in the Manufacturing Industry." Thesis, Jönköping University, JIBS, Centre of Logistics and Supply Chain Management, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-12327.
Full textSmall and medium sized companies are important to the European economy and considered as the true backbone of the European economy, being primarily responsible for wealth and economic growth. Further, the purchasing function of small and medium sized companies had become more and more important to firms within the creating of competitive advantages. Additional, former research emphasizes the need of companies to engage in closer relationships in order to survive in nowadays business environments.
These three issues, - SMEs, its purchasing performance and the relationships the small and medium sized firms are engaged with are interrelated and therefore the essences of the thesis. The thesis is limited to the manufacturing industry due to the potential wide area of small and medium sized companies.
The purpose of the thesis is to examine the purchasing practices of small and medium sized enterprises with a focus on strategic considerations and supplier relationships.
The research project is developed with four single case studies. Participating companies were two small sized manufacturing companies and two medium sized manufacturing companies, defined according to the definition of the European Commission.
The study is built on a critical review of former literature and research findings within the purchasing area and the area of small and medium sized companies. The findings from literature review (frame of references) and the findings from the empirical study were connected in order to fulfill the purpose of the thesis as well as the developed research questions.
In the analysis, the characteristics of SMEs purchasing process were outlined. Evidence for strategic consideration were found and the characteristics of the companies relationships where established.
Small and medium sized enterprises have developed its purchasing performance positively in the comparison to former research findings. By using business technology systems, strategic planning and deliberations and finally through building close and long-term relationships, manufacturing SMEs found a suitable ways to perform its purchasing activities successful and found its place in sophisticated supply chains.
Pandey, Rahul. "Supply Disruption Management and Availability of Relevant Information: Three Essays." The Ohio State University, 2020. http://rave.ohiolink.edu/etdc/view?acc_num=osu1591036147897487.
Full textLarsson, Thorbjörn, and Diana Strand. "how a purchasing process can be automated and its efftcts on the supplier relationship." Thesis, Jönköping University, Jönköping International Business School, 2006. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-1489.
Full textCompanies operate in a changing world with rapid technological development. Automation of the purchasing process in companies by means of electronic solutions is in line with this development. Companies constantly demand new concepts and electronic solutions in or-der to make the purchasing process more efficient, known as E-procurement management. This concept has become widespread in the automotive industry owing to that a car is a system product that on average consists of 20 000 parts, and consequently many transac-tions when purchasing these products. However, to be able to automate the purchasing process the company has to explore and analyze what new technology solutions there are. With regard to this, the study will focus to analyze how a purchasing process in the auto-motive industry can be automated. The authors have chosen to look deeper into three dif-ferent electronic solutions. Thereto the study will examine what impact a certain type of product and supplier has concerning electronic solution. Additionally, how the buyer-supplier relationship is affected of automation is a fundamental question when considering automation, and will therefore be discussed in the study. These questions will concern to study both the buyer’s and the supplier’s perspective.
The purpose of this thesis is to analyse how a purchasing process can be automated in stra-tegic relationships in the automotive industry, thereto taking product and supplier type into consideration concerning electronic solutions. We will also study the possible effect on the buyer-supplier relationship of automation. A qualitative method has been employed, in or-der to get a more precise and deep knowledge of the subject. The authors have conducted interviews with respondents working at a large car manufacturing company in Sweden, and with three suppliers to this company.
The study found that there are several areas in the purchasing process that still can be more efficient. Two technological drivers have been outlined as potential solutions: Covisint and web-EDI. Moreover, it is possible to conclude that an automation of a purchasing process will have an effect on the buyer-supplier relationship. The authors have drawn the conclusion that companies should not rush into things such as an automation. Much attention should be paid to the question what degree of an automation that can be allowed before it will have a negative effect on the relationship. Moreover, they should thoroughly study on what electronic solution is most suitable, thereto with consideration to what type of product and supplier one is dealing with.
Företag verkar i en omvärld med snabb teknisk utveckling. Ett led i denna utveckling är att automatisera inköpsprocessen med olika IT lösningar. Nya koncept och elektroniska lös-ningar efterfrågas konstant av företagen för att kunna uppnå mer effektivitet i inköpspro-cessen, känt som E-procurement management. Detta koncept har blivit allmänt utbrett i fordonsindustrin, vilket har sin orsak i att en bil är en system produkt med 20 000 be-ståndsdelar och där av många transaktioner vid inköp av dessa delar. För att kunna automa-tisera inköpsprocessen måste företaget undersöka och analysera vilka nya tekniska lösningar och vilka elektroniska hjälpmedel som finns. Med hänsyn till detta avser denna studie att fokusera på att analysera hur en inköpsprocess i fordonsindustrin kan automatiseras. För-fattarna har valt att titta närmare på tre olika elektroniska hjälpmedel. Därtill kommer stu-dien innehålla att analysera vilken inverkan en viss produkt och leverantörs typ har på val av elektroniska lösningar. En annan väsentlig fråga som också kommer att diksuteras är hur vid en automatisering av inköpsprocessen påverkar leverantörsrelationen. Dessa frågor kommer att innebära att studera både köparen´s och säljaren´s perspektiv.
Syftet med denna uppsats är att analysera hur en inköpsprocess i strategiska relationer i bil-industrin kan automatiseras, med hänsyn tagen till vilken typ av produkt och leverantör be-träffande val elektroniska hjälpmedel. Vi kommer också studera den eventuella påverkan på kund - leverantör förhållandet som en automatisering kan leda till. För studien har en kva-litativ metod använts, detta för att få en mer precis och djupare kunskap i hur kund- leve-rantör relationen påverkas vid en automatisering. Författarna har genomfört intervjuer hos ett stort biltillverknings företag i Sverige, och med tre av deras leverantörer.
Studien visade på att där finns ett flertal områden i inköpsprocessen som kan effektivieras. Två drivare har konstaterats som möjliga lösningar : Covisint och web-EDI. Vidare är det möjligt att dra slutsatsen att en automatisering av inköpsprocessen påverkar leverantörsrelationen. Författarna har dragit slutsatsen att företag inte bör rusa in i en automatisering, istället måste uppmärksamheten riktas till frågan om i vilken grad av automatisering som kan tillåtas utan att det får en negativ inverkan på relationen. Vidare bör företaget grundligt studera vilken elektronisk lösning som är mest passande, därtill med hänsyn till vilken typ av produkt och leverantör det handlar om.
Enström, Martin. "Långsiktiga leverantörsrelationer : En studie av en relation mellan två organisationer inom samma koncern." Thesis, KTH, Fastigheter och byggande, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-212178.
Full textPurchasing of material in the construction industry is traditionally carried out with lowest price as main criteria. In addition, purchasing often occurs separately in each project, which usually ends up with short-term relationships with suppliers. However, research shows that that short-term relationships are not always the most advantageous. It is considered as more advantageous to obtain inspiration from diverse industries and establish long-term relationships with suppliers that lasts over numerous projects. In 2014 one of Sweden’s largest construction companies acquired a manufacturer that produces prefabricated concrete elements. The acquisition was a vertical integration and a part of an industrialized house building concept. Hence, the acquisition did not only establish a long-term relationship, it also integrated a supplier in the company’s supply chain. The purpose with this thesis is to clarify and understand how an intra-organizational long-term supplier relationship is managed in the construction industry. The purpose is also to contribute with knowledge in how to develop such a relationship. The study is considered as qualitative and is based on literature studies, semi-structured interviews, internal documents, site visits, and personal impressions from meetings. An abductive research approach has been conducted since empirics and theory have been alternated during the study. The survey can also be identified as an explorative study since there was not a clear objective when the study was initiated. The study reveals and confirms that an internal long-term relationship is complex but advantageous. The long-term focus enables an increased control and development of the product as well as the relationship. The study also illustrated that a combination of an external and internal approach to the relationship is most advantageous, even though the relationship is defined as intra-organizational. In inter-organizational relationships, concepts such as trust, commitment, expectations, and dependence seems to be important in intra-organizational relationships as well, but should be viewed in a different way. The strong project orientation and traditionalism in the construction industry is also considered to affect an internal long-term relationship. Furthermore, in contrast to inter-organizational short-term relationships, other kinds of meeting forums and socialization processes exists. Since the studied relationship is part of a larger concept, more than two parties seem to be involved in the relationship. This, among other things, affect the decision-making process in the relationship. To develop the relationship, stated concepts such as trust, expectation, commitment, communication, decision-making and dependence should be kept in mind. Furthermore, buyer and supplier should try to adapt to each other’s processes and work structures. To develop a long-term internal relationship, the benefits of institutionalization should also be used, enabling buyer and suppliers to develop and familiarize roles, communication tools and contact routes. To engage and motivate individuals to participate in the relationship, new types of meeting forums are also recommended to complement the ones that already exist.
Souza, Tiago Silva de. "Supplier relationship management under an environment of regulatory institutional voids: a case study of a dairy company and its suppliers." Universidade do Vale do Rio dos Sinos, 2017. http://www.repositorio.jesuita.org.br/handle/UNISINOS/6636.
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Institutional voids are typically found in emerging economies. When governments lack in essential facilities, in order to ensure the well function of their supply chains, companies have to properly deal with this situation by themselves. An example is a situation happening in Rio Grande do Sul, Brazil, since 2013, where a sequence of investigations focused on the dairy industry. Due to a lack of regulation, milk was the target of adulterations throughout the supply chain processes of the companies. The frauds affected processes of companies from different sizes and nationalities. However, in this context, a local cooperative called Cooperativa Languiru, one of the leader dairy companies in the state, has different practices with its suppliers and was not affected by this contingency. Thus, the purpose of this research, through a case study, was to analyze the relationship between a dairy buying company and its suppliers in this environment of regulatory institutional voids. Aiming to have a wider perspective, this qualitative study explored how the lack of institutions affected the sector. As results, it was verified that political and economic interferences affect the chain as well as political lobby acts. Likewise, the lack of inspectors and infrastructure impact the well-functioning of it. Nevertheless, the close relation between the Cooperativa Languiru with its suppliers abled the company to have record results without having situations in terms of adulteration. Thus, this study proposed a research framework conceptualizing that firms must closely manage their relations with suppliers in order to deal with institutional voids.
Björkman, Hanna, and Emelie Wong. "The role of social auditors : A categorization of the unknown." Thesis, Uppsala universitet, Företagsekonomiska institutionen, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-202601.
Full textAraújo, Vítor Salvador Torego de. "Relacionamentos fornecedor-comprador, análise do valor e gestão dos mesmos : um estudo de caso." Master's thesis, Instituto Superior de Economia e Gestão, 2014. http://hdl.handle.net/10400.5/7662.
Full textO relacionamento entre fornecedores e clientes assume-se como uma importante fonte de valor para as duas partes envolvidas. Esta realidade assume especial relevância nos mercados organizacionais, o que deriva das características intrínsecas do próprio mercado e dos relacionamentos entre duas organizações. A correcta gestão destes relacionamentos e a correcta aferição do valor dos mesmos é fundamental para optimizar o desempenho global de qualquer organização. O valor é um conceito de complexa definição, sendo que o valor dos relacionamentos fornecedor-cliente pode ser avaliado através da verificação das suas funções segundo a perspectiva de ambas as partes. Este projecto de investigação procura analisar os relacionamentos estabelecidos entre a empresa XGres e os seus clientes, se a empresa procede à avaliação do valor dos mesmos e se os gere em função do valor percepcionado. Trata-se portanto de um estudo de caso, no qual se recorre ao método de entrevistas semi-estruturadas, efectuadas a dois colaboradores da Xgres, de modo a recolher-se a informação necessária para analisar o contexto específico da empresa. A informação é confrontada com a sustentação teórica considerada relevante para este projecto de modo a fornecer à empresa as ferramentas que lhe permitam optimizar a sua actividade.
The relationship between costumers and suppliers is assumed as an important value source for both parts involved. This reality is especially relevant for the organisational markets arising from the intrinsic features of the market itself and the relationships between two organisations. Correctly managing these relationships is of the essence to optimise the global performance of any organisation. The concept of value is hard to define, being that the importance of the customer-supplier rapport can be assessed through the evaluation of their roles under both parties points of view. This investigation project seeks to analyse the relationship established between XGres company and its clients, whether the company correctly evaluates their value, and if it manages them under their perceived worth. It is therefore a study case on which the semi-structured interviews method was used upon two XGres workers. This was done in order to gather information over the specific content of the company. This information is confronted with theoretical support considered relevant for this project in order to provide the company with the tools which will allow it to optimise its performance.
Hellman, Karl G. "Optimizing Marketing Activities for Different Levels of Customer Relationships." Digital Archive @ GSU, 2013. http://digitalarchive.gsu.edu/bus_admin_diss/27.
Full textCristão, Jorge Manuel Simões. "Dimensões de valor no relacionamento comprador-fornecedor : casos na indústria hoteleira." Master's thesis, Instituto Superior de Economia e Gestão, 2020. http://hdl.handle.net/10400.5/20620.
Full textUma perceção adequada das expectativas dos compradores é geralmente uma condição importante para a construção de relacionamentos colaborativos, e de longo prazo, mais do que apenas uma relação puramente transacional. O presente estudo visa analisar as dimensões de valor percebidas por gestores de compras, no setor da hotelaria e do turismo, no relacionamento com os seus fornecedores. Com esse propósito, foram realizadas entrevistas com gestores de seis hotéis independentes em território nacional, e um hotel de cadeia internacional, mas sito também em Portugal, com o intuito de caracterizar as dimensões de valor do relacionamento. Assim sendo, foram identificadas oito dimensões de valor no relacionamento comprador-fornecedor. Os resultados indicam também que os benefícios do relacionamento desempenham um papel mais preponderante para os compradores, do que os custos do relacionamento estratégico de compras, mas não se repercute necessariamente em todos os casos. Os resultados indicam ainda que, os principais pressupostos considerados divergem conforme a complexidade da oferta, bem como perante o envolvimento na relação.
An adequate perception of buyers' expectations is generally an important condition for building collaborative and long-term relationships, more than just a purely transactional relationship. This study aims to analyze the dimensions of value perceived by purchasing managers, in the hospitality and tourism industry, at the relationship with their suppliers. With this purpose, interviews were conducted with managers of six independent hotels in the national territory, and an international chain hotel, but also located in Portugal, to characterize the relationship's value dimensions. Therefore, eight dimensions of value were identified in the buyer-supplier relationship. The results also indicate that the benefits of the relationship play a more important role for buyers, than the costs of the strategic purchasing relationship, but it does not necessarily have repercussions in all cases. The results also indicate that the main assumptions considered differ according to the complexity of the offer, as well as the involvement in the relationship.
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Zhang, Chi. "The impact of guanxi on supply chain management." Thesis, Pau, 2018. http://www.theses.fr/2018PAUU2042/document.
Full textThis thesis aims to investigate guanxi’s impact on supply chain management. As a first step, we historically review guanxi’s evolution and discuss its impacts on business performance. Next, by using data from qualitative interviews and a quantitative survey collected from Chinese buyers in France, this thesis creates a guanxi measurement scale for Sino-Franco buyer-supplier relationship, and reveals that guanxi’s positive impact on supply chain performance is mediated by supply chain collaboration. Furthermore, through draw on the survey data of 200 Chinese manufacturers with overseas business, this thesis demonstrates that the mediated relationship between guanxi and supply chain performance is moderated by individual culture. Our research results not only empirically prove guanxi’s importance in the international market, but also uncover that the effectiveness of different types of guanxi that depends on the partner’s cultural orientation
Bastos, Carlos Eduardo. "Atributos de parcerias de sucesso em cadeias de suprimentos: um estudo de caso na relação fabricante-fornecedor na indústria aeronáutica." Universidade de São Paulo, 2007. http://www.teses.usp.br/teses/disponiveis/12/12139/tde-23042007-170254/.
Full textIn the current context of enterprise environmental, supply chain management appear as a vehicle through which a company can get competitive advantage. Companies started to be pushed to change the traditional far away and short term relationship model - arm\'s length - with their suppliers for a long term collaborative relation - partnership. The relevant literature about partnership points out a series of attributes and characteristics that should be present in this kind of relationship in order to allow companies to attain proposed results. This research develops an analysis of relevant literature concerning supply chain management and relationship management, and provides a conceptual model, developed by Mohr and Spekman and revisited by this author, that shows the factors associated with successful partnership. A case study is dropped, during 2006, showing the evolution of such buyer-supplier relationship model, in a Brazilian aerospace industry, searching to verify the presence or not of those attributes presented in the conceptual model. Results from the study generates a perception that, although have been noticed an evolution on buyer-supplier relationship toward the collaborative model, there is a long way ahead to meet the partnership referenced at the conceptual model presented in this study.
van, den akker Dennis, and Riad Samir Wakim. "Sustainable Public Procurement as a Driver of Change : The Case of Surgical Instruments." Thesis, Uppsala universitet, Företagsekonomiska institutionen, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-388442.
Full textBrito, Elisabete dos Santos. "Tipos de relacionamentos com fornecedores e sua gestão e desenvolvimento." Master's thesis, Instituto Superior de Economia e Gestão, 2011. http://hdl.handle.net/10400.5/4347.
Full textA globalização de mercados teve como efeito o aumento da concorrência entre empresas. As exigências em alta qualidade e baixo preço dos produtos e serviços fizeram as empresas reverem a sua organização em toda a sua cadeia de suprimentos. O desempenho dos fornecedores e o relacionamento com os mesmos passou portanto a ser um fator muito importante, e o departamento de compras tornou-se cada vez mais relevante e estratégico dentro das Organizações. Esta dissertação procura analisar os relacionamentos entre Organizações e os seus Fornecedores, numa perspectiva, portanto, business to business. Essa análise é feita através do estudo de casos reais, mais concretamente, a dois departamentos de uma mesma empresa, que funcionam quase que como empresas independentes de um mesmo todo. Recorrendo ao método de entrevistas não estruturadas aos Directores gerais de cada um dos Departamentos, procurou-se compreender que tipos de relacionamentos estabelecem com os seus fornecedores e como fazem ambos a gestão desses relacionamentos.
The market globalization provoked increasing concurrence between companies. The demand concerning high quality and low price products and services encouraged the companies to review their organization in terms of the base of supplies. As a consequence, the importance of the supplier's performance acquired relevance and the purchasing department and their functions became even more significant and strategically within the organizations. In this context the value of the supplier's relationship has been recognized as a vital function in the company's management. This dissertation aims to analyze the relationship between the organizations and their suppliers in a business to business perspective. The analysis will be accomplished through a case study based in two departments - both belonging the same company, operating though almost independently from it and from each other. Relevant data will be collected through the unstructured interview method. Each of the department managers have been interviewed with the purpose of understanding how do both deal with the management of the supplier's relationship.