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1

Maier, Ernest L. Cases in business to business relationship selling. Englewood Cliffs, NJ: Prentice Hall, 1995.

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2

Tierney, Michelle. Relationship marketing in business-to-business services. Dublin: University CollegeDublin, 1996.

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3

Kleinaltenkamp, Michael, Wulff Plinke, and Ingmar Geiger, eds. Business Relationship Management and Marketing. Berlin, Heidelberg: Springer Berlin Heidelberg, 2015. http://dx.doi.org/10.1007/978-3-662-43856-5.

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4

Burnett, Ken. Relationship Fundraising. New York: John Wiley & Sons, Ltd., 2002.

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5

Ebi, Marandi, ed. Relationship marketing management. London: Thomson Learning, 2003.

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6

Acuff, Jerry. The Relationship Edge. New York: John Wiley & Sons, Ltd., 2007.

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7

1959-, Bjerre Mogens, ed. Strategic relationship marketing. Berlin: Springer, 2002.

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8

Chung, Yu-Chen. Relationship marketing: The role of salesperson in business relationship marketing. (s.l: The Author), 2001.

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9

Sturdy, Graham R. Customer relationship management using business intelligence. Newcastle upon Tyne, UK: Cambridge Scholars Publishing, 2012.

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10

Carol, Kerr, ed. Customer relationship management. New York: McGraw-Hill, 2002.

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11

Neil, Woodcock, ed. Relationship marketing. London: Kogan Page, 1995.

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12

Relationship Marketing. New York: John Wiley & Sons, Ltd., 2003.

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13

David, Smith, and Stringer Carolyn, eds. Managing the outsourcing relationship. Sydney, Australia: UNSW Press, 2000.

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14

The business relationship management handbook: The business guide to relationship management : the essential part of any IT/business alignment strategy. Dayboro: Emereo Pty Limited, 2009.

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15

Lisa, O'Malley, Patterson Maurice, and O'Malley Lisa, eds. Exploring direct and relationship marketing. 2nd ed. London: Thomson Learning, 2004.

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16

Baran, Roger J. Principles of customer relationship management. Mason, Ohio: Thomson/South-Western, 2008.

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17

Lovelace, Merline. Risky Business. Toronto, Ontario: Harlequin, 2007.

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18

Charles, Mirjaliisa. Layered negotiations in business: Interdependencies between discourse and the business relationship. Birmingham: University of Birmingham, 1995.

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19

Hall, Robert F. Business-education partnerships: Developing a collaborative relationship with business and community. Macomb, IL: Illinois Institute for Rural Affairs, Western Illinois University, 1993.

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20

F, Hall Robert. Business-education partnerships: Developing a collaborative relationship with business and community. Macomb, IL: Illinois Institute for Rural Affairs, Western Illinois University, 1993.

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21

F, Hall Robert. Business-education partnerships: Developing a collaborative relationship with business and community. Macomb, IL: Illinois Institute for Rural Affairs, Western Illinois University, 1993.

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22

Dorsey, Tekemia, and Beloved Joshua Simons. Business Tycoon: Business Relationship Success Strategies. The Creative GRP, LLC, 2022.

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23

Bird, Matt. Relationship Book: Transforming Relationships in Family, Business and Community. Troubador Publishing Limited, 2017.

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24

Relationship Book: Transforming Relationships in Family, Business and Community. Independently Published, 2021.

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25

Journal, Notebook and. Business Relationship Management: Blank Journal Notebook Organizer Planner for BUSINESS RELATIONSHIP MANAGEMENT. Independently Published, 2020.

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26

Cases in Business to Business Relationship Selling. Pearson Education, Limited, 1995.

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27

Kim, Eun Mee. Korea’s evolving business–government relationship. UNU-WIDER, 2015. http://dx.doi.org/10.35188/unu-wider/2015/992-3.

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28

Kaplan, Eugene J. Japan: The Government-Business Relationship. Books for Business, 2001.

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29

LOK, Johnny Ch. Artificial Intelligence and Business Relationship. Independently Published, 2020.

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30

The Relationship Edge in Business. New York: John Wiley & Sons, Ltd., 2004.

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31

Nour, David. Relationship Economics. Wiley & Sons, Incorporated, John, 2011.

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32

Relationship Fundraising. White Lion Press, 1993.

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33

O'Brien, Jonathan. Supplier Relationship Management. Kogan Page, Limited, 2014.

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34

Kleinaltenkamp, Michael, Ingmar Geiger, and Wulff Plinke. Business Relationship Management and Marketing: Mastering Business Markets. Springer Berlin / Heidelberg, 2016.

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35

Kleinaltenkamp, Michael, Ingmar Geiger, and Wulff Plinke. Business Relationship Management and Marketing: Mastering Business Markets. Springer, 2014.

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36

Kleinaltenkamp, Michael, Ingmar Geiger, and Wulff Plinke. Business Relationship Management and Marketing: Mastering Business Markets. Springer London, Limited, 2014.

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37

Little, Ed, and Ebi Marandi. Relationship Marketing Management. Int. Cengage Business Press, 2003.

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38

Englander, Dan. Relationship Sales at Scale. Primedia eLaunch LLC, 2022.

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39

Englander, Dan. Relationship Sales at Scale. Primedia eLaunch LLC, 2022.

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40

Bjerre, Mogens, and Soren Hougaard. Strategic Relationship Marketing. Springer London, Limited, 2013.

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41

Bjerre, Mogens, and Soeren Hougaard. Strategic Relationship Marketing. Springer, 2002.

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42

Schlackman, Stu. Relationship Selling Secret. Soar 2 Success Publishing, 2022.

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43

Buttle, Francis A., and Stan Maklan. Customer Relationship Management. Taylor & Francis Group, 2015.

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44

Customer Relationship Management. Routledge, 2008.

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45

Buttle, Francis A. Customer Relationship Management. Taylor & Francis Group, 2008.

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46

Buttle, Francis A., and Stan Maklan. Customer Relationship Management. Taylor & Francis Group, 2019.

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47

Customer Relationship Management. Butterworth-Heinemann, 2003.

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48

Buttle, Francis A., and Stan Maklan. Customer Relationship Management. Taylor & Francis Group, 2015.

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49

McKenzie, Ray. Relationship-based Enterprise: Powering Business Success Through Customer Relationship Management. Diane Pub Co, 2001.

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50

Gardner, Margaret, and Gill Palmer. Employment Relationship. Macmillan Education Australia, 1997.

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