Journal articles: 'Business process automation'

1

Ляндау, Юрий, YUriy Lyandau, Денис Стасевич, and Denis Stasevich. "Business process automation." Russian Journal of Management 2, no. 6 (December 30, 2014): 290–302. http://dx.doi.org/10.12737/11220.

Full text

Abstract:

The article deals with the modern approach of integrated automation of business processes based on the developed strategy of information technology, its benefits, results and structure. The authors study the basic integrated applications to automate complex business processes.

APA, Harvard, Vancouver, ISO, and other styles

2

Reddy, Sanjay. "Automation in buisness: uplifting the existing standards." Journal of Management and Science 9, no. 4 (December 31, 2019): 289–95. http://dx.doi.org/10.26524/jms.2020.35.

Full text

Abstract:

Automation is a business process. By automating massive tasks, businesses can furthertarget their activities without expanding their actual operations or teams. Businesses that try to be insignificant find an answer in the business process and automatically automate parts of their business. However, integrating custom automation is not always clear.There are plans to be made before realizing the momentum to continue with automation.If its workflow is not completed, automation will reduce them. So, this article provides a fundamental idea about automation in business

APA, Harvard, Vancouver, ISO, and other styles

3

Choi, Daehyoun, Hind R’bigui, and Chiwoon Cho. "Candidate Digital Tasks Selection Methodology for Automation with Robotic Process Automation." Sustainability 13, no. 16 (August 11, 2021): 8980. http://dx.doi.org/10.3390/su13168980.

Full text

Abstract:

Today’s business environments face rapid digital transformation, engendering the continuous emerging of new technologies. Robotic Process Automation (RPA) is one of the new technologies rapidly and increasingly grabbing the attention of businesses. RPA tools allow mimicking human tasks by providing a virtual workforce, or digital workers in the form of software bots, for automating manual, high-volume, repetitive, and routine tasks. The goal is to allow human workers to delegate their tedious routine tasks to a software bot, thus allowing them to focus on more difficult tasks. RPA tools are simple and very powerful, according to cost-saving and other performance metrics. However, the main challenge of RPA implementation is to effectively determine the business tasks suitable for automation. This paper provides a methodology for selecting candidate tasks for robotic process automation based on user interface logs and process mining techniques.

APA, Harvard, Vancouver, ISO, and other styles

4

Kumar, Nikhil. "Impact of the Business Process Automation on Human Resource Management." Paripex - Indian Journal Of Research 3, no. 3 (January 15, 2012): 98–99. http://dx.doi.org/10.15373/22501991/mar2014/33.

Full text

APA, Harvard, Vancouver, ISO, and other styles

5

Terai, Koichi, Masahiko Sawai, Naoki Sugiura, Noriaki Izumi, and Takahira Yamaguchi. "Business process semi-automation based on business model management." International Journal of Intelligent Systems in Accounting, Finance & Management 11, no. 4 (October 2002): 215–34. http://dx.doi.org/10.1002/isaf.237.

Full text

APA, Harvard, Vancouver, ISO, and other styles

6

Polukhov, T. N. "Conceptual bases of automation of business process accountancy in industrial enterprises." Azerbaijan Oil Industry, no. 3 (March 15, 2021): 47–52. http://dx.doi.org/10.37474/0365-8554/2021-3-47-52.

Full text

Abstract:

The article studies the economic nature of the business process, provides its detailed definition, classifies business processes according to the level of automation, identifies the areas for business process automation in industrial enterprises, develops methodological and conceptual bases for business process modeling, as well as presents fundamental principles of automation of the business processes in Azerbaijan's industrial enterprises.

APA, Harvard, Vancouver, ISO, and other styles

7

Петрова, Елена, Elena Petrova, А. Родюков, and A. Rodyukov. "Information Technologies for Business Process Management." Journal of Management Studies 4, no. 9 (August 30, 2019): 62–75. http://dx.doi.org/10.12737/article_5d68d5afd6d915.99717997.

Full text

APA, Harvard, Vancouver, ISO, and other styles

8

Waszkowski, Robert, Tadeusz Nowicki, and Kazimierz Worwa. "Corporate efficiency improvement with business process automation." MATEC Web of Conferences 210 (2018): 02012. http://dx.doi.org/10.1051/matecconf/201821002012.

Full text

Abstract:

The paper outlines the concept for using the Business Process Management System (BPMS) to improve processes in a rental company. It also presents a case study of the implementation of the process approach in a medium-sized company dealing in the production, rental and service of work and protective clothing. The aim of the paper is to prepare reference business process models that allow you to measure and improve all the corporate activities. The process models were prepared in accordance with the BPMN (Business Process Model and Notation). The results of the conducted research prove that well designed business processes may not only be managed but also easily enhanced and automated in a way that allows organization to improve its performance in meaningful ways. The paper describes in detail - in subsequent chapters - sales, warehouse delivery, incoming correspondence handling, and cost accounting processes. In the last chapter the system architecture is presented. The proess models are prepared in an innovative way that allows easy process automation.

APA, Harvard, Vancouver, ISO, and other styles

9

Zhang, Ning, and Bo Liu. "Alignment of business in robotic process automation." International Journal of Crowd Science 3, no. 1 (May 10, 2019): 26–35. http://dx.doi.org/10.1108/ijcs-09-2018-0018.

Full text

Abstract:

Purpose This paper aims to find out how business aligns with robotic process automation (RPA) and whether the alignment has the same factors as for IT–business alignment. Design/Methodology/Approach Condition configurations for positive and negative impact for business alignment with RPA. Findings The positive and negative configurations that possibly impact business alignment with RPA. Research limitations/implications There are some human instincts during conditions dichotomization and limited number of cases. Practical implications The findings can be used to guide practice application in real industry. Originality/value This paper adopted crisp-set qualitative comparative analysis to find condition configurations for alignment of business and RPA for more generalization.

APA, Harvard, Vancouver, ISO, and other styles

10

Mihaylyuk, Vinera, Tat'yana Ermakova, and Sergey Chiskidov. "URGENT PROBLEMS IN PROCESS AUTOMATION OF ELDERLY PEOPLE TRAINING." Bulletin of Bryansk state technical university 2020, no. 1 (January 17, 2020): 40–49. http://dx.doi.org/10.30987/1999-8775-2020-2020-1-40-49.

Full text

Abstract:

The work aim: with the use of program means for business-process modeling and creation of database models to develop models of business-processes and database (DB) of computer training system (CTS), the aim of the creation of which consists in the automation of elderly people training at the faculty of mass communications and informatics (FMC&I) of Moscow Serebryany University (MSU) on the basis of which there was carried out this investigation. Methods of investigation: scientific-practical development of business-process models with the aid of IDEF0 and IDEF3 universal graphic languages of business-modeling and DB CES for MSU. The investigation results: the developed models of business- processes and DB CES manifesting basic aspects of elderly people training at FMC&I. The developed models of business-processes and DB CES form the basis of the further development of CES prototype for MSU and will allow automating in future the process of training and testing elderly people under training and entered the FNC&I of MSU.

APA, Harvard, Vancouver, ISO, and other styles

11

Samaranayake, Premaratne. "Business process integration, automation, and optimization in ERP." Business Process Management Journal 15, no. 4 (July 24, 2009): 504–26. http://dx.doi.org/10.1108/14637150910975516.

Full text

APA, Harvard, Vancouver, ISO, and other styles

12

Horbas, I. M., and M. S. Linnik. "Automation of Enterprise Business Processes Using the Method of Stochastic Modeling and WorkFlow Techniques – EPC." Business Inform 2, no. 517 (2021): 216–22. http://dx.doi.org/10.32983/2222-4459-2021-2-216-222.

Full text

Abstract:

The article is aimed at improving the theoretical and methodical instrumentarium for automating business processes in the context of developing a universal algorithm for optimizing and automating business processes of an enterprise using the stochastic modeling method and WorkFlow techniques – EPC. As result of the research, the authors’ approaches to defining the fundamental principles of automation of enterprise business processes are analyzed. The expediency of practical use of the stochastic modeling method and WorkFlow techniques – EPC for optimization of business processes is specified. Practical recommendations on the management of automation of business processes at the domestic enterprise using the stochastic modeling method are provided. It is proved that the use of the proposed algorithm of automation of business processes makes it possible to significantly increase the likelihood of its urgent and unimpeded implementation (in terms of the project implementation). Prospects for further research in this direction are the analysis of the problems of evaluating the efficiency of business processes of enterprise, in particular, the use of the control points method for the formation of an intra-organization system of audit for basic business processes. Specific notations of business process modeling in the context of their application in the realities of domestic doing business require additional research and analysis.

APA, Harvard, Vancouver, ISO, and other styles

13

Rymarczyk, Tomasz, Tomasz Cieplak, Grzegorz Kłosowski, and Paweł Rymarczyk. "DESIGN OF DATA ANALYSIS SYSTEMS FOR BUSINESS PROCESS AUTOMATION." Informatyka Automatyka Pomiary w Gospodarce i Ochronie Środowiska 8, no. 3 (September 25, 2018): 43–46. http://dx.doi.org/10.5604/01.3001.0012.5283.

Full text

Abstract:

The paper deals with the design of data analysis systems for business process automation. The main goal of the project is to develop an innovative system for analyzing multisource data, business data mining processes, and as a result the creation and sharing of new improved procedures and solutions.

APA, Harvard, Vancouver, ISO, and other styles

14

Anjali, Anjali, Jasminder Kaur Sandhu, and Deepam Goyal. "Administrating and Resolving the Traveler’s Complaints with the use of Robotic Process Automation." Journal of University of Shanghai for Science and Technology 23, no. 06 (June 2, 2021): 221–30. http://dx.doi.org/10.51201/jusst/21/05239.

Full text

Abstract:

Robotic Process Automation (RPA) technology is used to automate tasks and create software bots. Actually, RPA is that technology that mimics the actions of humans step by step to automate the entire process. There are several tools for RPA such as Blue prism, Automation Anywhere, Uipath, and Microsoft Power Automation. These tools are used to identify the end-to-end business process and need to create the code that will describe the business process and run the commands. Presently, the Automation process is used in several fields such as accounting and finance, in travel bookings, Traveling payment refunds, managing and resolving the complaints of the customers, hotel inventories, etc. But this paper is based on managing the customer complaints that are faced during their travel time with the use of the Automation process. Process of Automation is very well nowadays, to do everything very quickly and with the better way.

APA, Harvard, Vancouver, ISO, and other styles

15

Chergui, Mohamed El Amine, and Sidi Mohamed Benslimane. "Services Derivation from Business Process." International Journal of Adaptive, Resilient and Autonomic Systems 7, no. 1 (January 2016): 59–74. http://dx.doi.org/10.4018/ijaras.2016010104.

Full text

Abstract:

Several approaches for services development in SOA (Service Oriented Architecture) suggest business processes as a starting point. However, there is a lack of systematic methods for services identification during business analysis. It is recognized that in service engineering, service identification plays a critical role as it lays the foundation for the later phases. Existing Service identification approaches are often prescriptive and mostly ignore automation principles, most are based on the architect's knowledge thus could result in non-optimal designs which results in complicated dependencies between services. In this paper the authors propose a top down approach to identify automatically services from business process by using several design metrics. This approach produces services from business processes as input and using an improved combinatorial particle swarm optimization algorithm with crossover of genetic algorithm. The experimentation denotes that the authors' approach achieves better results in terms of performance and convergence speed.

APA, Harvard, Vancouver, ISO, and other styles

16

Taranenko, Oleksii. "DIGITALIZATION OF THE LOGISTICS PROCESS MANAGEMENT SYSTEM OF POSTAL AND COURIER SERVICES." Economic Analysis, no. 30(3) (2020): 138–46. http://dx.doi.org/10.35774/econa2020.03.138.

Full text

Abstract:

The article is devoted to the development of theoretical and methodological recommendations for the automation of business processes of postal and courier services. The subject of the research is the logistics business processes of postal and courier services. On the basis of theoretical generalization, methods of analysis and synthesis the approaches of scientists to definition of essence and advantages of digitalization of business processes are investigated. Technical means of automation of logistics management system are considered. Scenarios for automation of logistics business processes are identified. Problems of introduction of modern ERP-systems at domestic enterprises, which consist in the existing monopoly on the market of software products and in the absence of a significant number of specialists working with one of the most popular information systems, are revealed. Therefore, it is determined that one of the optimal approaches to automation of logistics business processes of postal and courier services is the expansion and integration of the ERP-system to the developed specialized LMS modules. A model is proposed that aligns LMS software tools (modules) for postal and courier services with the relevant business processes. The developed model covers the following information flows: development of the operational plan, acceptance of the parcel, packing and grouping, transportation, sorting, courier delivery, parcel delivery. It is determined that the supply chain planning system is the basis of the transaction system and provides the planning of scenarios to meet demand, taking into account the limitations. The proposed model describes the following business processes – order management, inventory management, transport management, yard management, warehouse management, courier delivery management, logistics analytics. For each process the directions which will be subject to automation, their maintenance and essence are defined. It is established that digitalization of logistics processes provides new opportunities for postal operators to increase efficiency, improve speed and reliability, develop innovative products and services.

APA, Harvard, Vancouver, ISO, and other styles

17

Ismail, Rasha, Fadi Safieddine, and Ashraf Jaradat. "E-university delivery model: handling the evaluation process." Business Process Management Journal 25, no. 7 (October 14, 2019): 1633–46. http://dx.doi.org/10.1108/bpmj-10-2018-0281.

Full text

Abstract:

Purpose The setting up of e-university has been slow-going. Much of e-university slow progress has been attributed to poor business models, branding, disruptive technologies, lack of organisational structure that accommodates such challenges, and failure to integrate a blended approach. One of the stumbling blocks, among many, is the handling of evaluation process. E-university models do not provide much automation compared to the original brick-and-mortar classroom model of delivery. The underlining technologies may not have been supportive; however, the conditions are changing, and more evaluation tools are becoming available for academics. The paper aims to discuss these issues. Design/methodology/approach This paper identifies the extent of current online evaluation processes. In this process, the team reviews the case study of a UK E-University using Adobe Connect learning model that mirrors much of the physical processes as well as online exams and evaluation tools. Using the Riva model, the paper compares the physical with the online evaluation processes for e-universities to identify differences in these processes to evaluate the benefits of e-learning. As a result, the models can help us to identify the processes where improvements can take place for automating the process and evaluate the impact of this change. Findings The paper concludes that this process can be significantly shortened and provide a fairer outcome but there remain some challenges for e-university processes to overcome. Originality/value This paper examines the vital quality assurance processes in academia as more universities move towards process automation, blended or e-university business models. Using the case study of Arden University online distance learning, the paper demonstrates, through modelling and analysis that the process of online automation of the evaluation process is achieved with significant efficiency.

APA, Harvard, Vancouver, ISO, and other styles

18

Hofmann, Peter, Caroline Samp, and Nils Urbach. "Robotic process automation." Electronic Markets 30, no. 1 (November 4, 2019): 99–106. http://dx.doi.org/10.1007/s12525-019-00365-8.

Full text

APA, Harvard, Vancouver, ISO, and other styles

19

Neubert, Sebastian, Bernd Göde, Xiangyu Gu, Norbert Stoll, and Kerstin Thurow. "Potential of Laboratory Execution Systems (LESs) to Simplify the Application of Business Process Management Systems (BPMSs) in Laboratory Automation." SLAS TECHNOLOGY: Translating Life Sciences Innovation 22, no. 2 (December 13, 2016): 206–16. http://dx.doi.org/10.1177/2211068216680331.

Full text

Abstract:

Modern business process management (BPM) is increasingly interesting for laboratory automation. End-to-end workflow automation and improved top-level systems integration for information technology (IT) and automation systems are especially prominent objectives. With the ISO Standard Business Process Model and Notation (BPMN) 2.X, a system-independent and interdisciplinary accepted graphical process control notation is provided, allowing process analysis, while also being executable. The transfer of BPM solutions to structured laboratory automation places novel demands, for example, concerning the real-time-critical process and systems integration. The article discusses the potential of laboratory execution systems (LESs) for an easier implementation of the business process management system (BPMS) in hierarchical laboratory automation. In particular, complex application scenarios, including long process chains based on, for example, several distributed automation islands and mobile laboratory robots for a material transport, are difficult to handle in BPMSs. The presented approach deals with the displacement of workflow control tasks into life science specialized LESs, the reduction of numerous different interfaces between BPMSs and subsystems, and the simplification of complex process modelings. Thus, the integration effort for complex laboratory workflows can be significantly reduced for strictly structured automation solutions. An example application, consisting of a mixture of manual and automated subprocesses, is demonstrated by the presented BPMS-LES approach.

APA, Harvard, Vancouver, ISO, and other styles

20

Wang, Ping, Joan P. Mileski, and Qingcheng Zeng. "Alignments between strategic content and process structure: the case of container terminal service process automation." Maritime Economics & Logistics 21, no. 4 (April 20, 2017): 543–58. http://dx.doi.org/10.1057/s41278-017-0070-z.

Full text

Abstract:

AbstractDuring the last three decades, technological innovations in cargo handling equipment have made it possible to automate operational processes in container terminals. Despite the increasing trend in terminal automation, little work has been done to develop theoretical guidelines for evaluating the benefits of this industrial practice. We assess terminal automation by focusing on whether strategic content and process structure are aligned. In this study, we explore the reasons that these results are mixed in the context of service automation. Have market competitiveness and operational performance been enhanced by automation in seaports? We focus on two key strategic elements and their proper alignment to produce the best performance for a port. The first element is the overall business strategy and strategic content adopted by the port. In this study, we look at Porter’s (Competitive strategy, Free Press, New York, 1980) generic strategic classification of low cost, differentiation, or focus strategies. The second element is the process structure of the port, which may have been impacted by technological innovation. Using the framework of contingency theory, we explore the interface of strategic content and process structure and how this interface impacts the service process automation. A multiple case study is conducted on a sample of 20 container terminals, selected from the list of 2014 Journal of Commerce’s Top Productive Terminals. We come up with three important findings. First, a port’s strategic market position determines the choice of overall business strategy. If a port is strategically positioned as an international gate, then it should adopt an overall cost-leadership strategy, whereas a transshipment terminal should adopt an overall differentiation strategy. Second, we find that the process structure adopted is associated with the level of automation, and a differentiation strategy is dependent on the level of flexibility, speed, and reliability. Higher market uncertainty requires higher flexibility, while lower market uncertainty requires greater speed and reliability. Third, the level of process automation depends on throughput volume and stability. Closer relationships with maritime supply–chain partners help increase throughput volume and reduce throughput uncertainty.

APA, Harvard, Vancouver, ISO, and other styles

21

Ji, Song, Weifang Zhai, and Yiran Jiang. "Design of Workflow Engine Based on Relational Structures." International Journal of Advanced Pervasive and Ubiquitous Computing 11, no. 4 (October 2019): 34–43. http://dx.doi.org/10.4018/ijapuc.2019100103.

Full text

Abstract:

Workflow technology is the core technology to realize business process modeling, process operation, monitoring and management, and ultimately realize business process automation. Workflow-based office automation system can separate code writing and the operation mode. When business processes need to be changed, there is no need to modify the program. Users only need to customize the workflow through the visual process customization mode. The workflow engine is the core of the whole workflow management system and the control center of the whole system. This article designs a workflow engine based on a relational structure, including the design of workflow engine class, functional component, interface and database. Finally, a flexible office automation system with customizable business processes is implemented.

APA, Harvard, Vancouver, ISO, and other styles

22

Lee, Sangyoub, Ahsan Ullah Arif, and Hyounseung Jang. "Quantified benefit of implementing enterprise resource planning through process simulation." Canadian Journal of Civil Engineering 31, no. 2 (February 1, 2004): 263–71. http://dx.doi.org/10.1139/l03-100.

Full text

Abstract:

The enterprise resource planning (ERP) system can integrate the major business management functions of the enterprise with a single common database to allow sharing of all information and achieve efficient communications between management functions. Based on the needs of running a construction enterprise, ERP shows potential applicability to the construction industry. This paper sought to quantify the benefits of ERP systems when applied to construction materials procurement. Specifically, this paper briefly described the business processes involved in construction materials procurement and illustrated how ERP systems could be implemented and the efficiency of the construction materials management system consequently enhanced. The transformation from a non-ERP system into an ERP system through application integration, internal integration, external integration, and automation were simulated. Results show that the individual task improvements of models can increase the productivity of the materials management cycle by up to 5.2%, 18.2%, 27.8%, 13.5%, and 79.2% through internal integration, external integration, application integration, automation, and ERP system, respectively, by automating most of the repeated transactions and reducing manpower required to perform the tasks.Key words: enterprise resource planning, materials management system, productivity, simulation.

APA, Harvard, Vancouver, ISO, and other styles

23

Carden, Lila, Tiffany Maldonado, Carol Brace, and Marie Myers. "Robotics process automation at TECHSERV: An implementation case study." Journal of Information Technology Teaching Cases 9, no. 2 (September 19, 2019): 72–79. http://dx.doi.org/10.1177/2043886919870545.

Full text

Abstract:

This case examines a large technology firm, anonymized as TECHSERV, as they plan, manage, and implement robotics process automation. The organization was seeking ways in which to improve efficiency, effectiveness, and productivity through technology management. Robotics process automation was strategically deployed to automate their business processes. Even though many benefits are associated with robotics process automation, the details of how robotics process automation can be implemented successfully into existing infrastructure are not well known. This teaching case focuses on problems with how to automate processes in two locations, and deals also with the resources and tools and techniques related to project execution. In addition, the case also points to future issues and challenges related to robotics process automation, cognitive tools, and blockchain integration. Students, researchers, and practitioners will obtain an understanding of the benefits and project activities required for robotics process automation and learn how to anticipate future issues and challenges including how to leverage the current implementation into future intelligent automation initiatives.

APA, Harvard, Vancouver, ISO, and other styles

24

Siderska, Julia. "Robotic Process Automation — a driver of digital transformation?" Engineering Management in Production and Services 12, no. 2 (July 23, 2020): 21–31. http://dx.doi.org/10.2478/emj-2020-0009.

Full text

Abstract:

AbstractThe paper introduces Robotic Process Automation (RPA), which is an emerging and cutting-edge conception of business processes automation, based on the notion of software robots or artificial intelligence workers. The paper is conceptual as it discusses the fundamentals behind this idea, synthesises the knowledge of technology, and presents it in a new context. It is based on the author's considerations and the literature review, which contributes to the insight into the basic understanding of RPA technology as well as systematises and clarifies RPA definitions, identifies market trends, formulates a set of predictions for further development of this technology, and highlights directions for future inquiry. Additionally, logical arguments are proposed for considering RPA as a technology that enables and advances digital transformation. Moreover, criteria are indicated for business processes suitable for RPA. Nowadays, the robotisation of business processes a s innovative technology is more often practically implemented than it is investigated by research. Published papers outline real examples of implemented cases of RPA technology in organisations that mainly represent service industries. These case studies allow identifying possible advantages and risks derived from RPA implementation. Recent studies also report benefits of the RPA application in terms of productivity, costs, service quality, and error reduction. Some authors propose the criteria for selecting processes suitable for automation and robotisation. This paper constitutes a foundation for new research aimed at filling knowledge gaps in this area. Responding to the call by van der Aalst, academic discourse on RPA must be initiated.

APA, Harvard, Vancouver, ISO, and other styles

25

Butner, Karen, and Grace Ho. "How the human-machine interchange will transform business operations." Strategy & Leadership 47, no. 2 (March 18, 2019): 25–33. http://dx.doi.org/10.1108/sl-01-2019-0003.

Full text

Abstract:

Purpose Machine learning is beginning to transform the way businesses organize their operations and benefit from technology investments. Design/methodology/approach To learn more about how far along organizations are in deploying intelligent automation and in developing plans and strategies for its adoption, the IBM Institute for Business Value, in collaboration with Oxford Economics surveyed and interviewed 550 technology and operations executives. Findings The primary purpose of intelligent automation is to augment employees’ skills, experience and expertise, extending the human mind in ways that allow for higher productivity, creative problem-solving and more engaging jobs for employees. Practical implications Automation is not a plug-and-play solution: companies cannot just buy the technology, flip the switch and watch robots run the business without any human intervention. Originality/value This recent survey of operations executive with specific knowledge of their companies plans provides insights into best practice. Executives believe that layering new technologies on top of old business processes is apt to be less productive ? and less cost-effective ? than rethinking processes to make the most of intelligent automation. Executives must optimize workflows for automation; this means envisioning the end result, enabling it through logical steps and prototyping the process ? then repairing as necessary before scaling.

APA, Harvard, Vancouver, ISO, and other styles

26

Aversano, Lerina, Gerardo Canfora, Andrea De Lucia, and Pierpaolo Gallucci. "Business process reengineering and workflow automation: a technology transfer experience." Journal of Systems and Software 63, no. 1 (July 2002): 29–44. http://dx.doi.org/10.1016/s0164-1212(01)00128-5.

Full text

APA, Harvard, Vancouver, ISO, and other styles

27

Willcocks, Leslie, Mary Lacity, and Andrew Craig. "Robotic Process Automation: Strategic Transformation Lever for Global Business Services?" Journal of Information Technology Teaching Cases 7, no. 1 (May 2017): 17–28. http://dx.doi.org/10.1057/s41266-016-0016-9.

Full text

APA, Harvard, Vancouver, ISO, and other styles

28

Katsonis, Nikolaos, and Michael Sfakianakis. "Business process automation in Greek telecommunications companies and marketing strategies." International Journal of Electronic Customer Relationship Management 10, no. 1 (2016): 2. http://dx.doi.org/10.1504/ijecrm.2016.079383.

Full text

APA, Harvard, Vancouver, ISO, and other styles

29

Mikhailova, V., E. Antonova, and T. Dzgoev. "Automation of business process management based on 1C – Bitrix 24." HUMANITIES AND SOCIAL-ECONOMIC SCIENCES 111, no. 2 (May 31, 2020): 71–73. http://dx.doi.org/10.18522/1997-2377-2020-111-2-71-73.

Full text

APA, Harvard, Vancouver, ISO, and other styles

30

Bondar, O., and M. Trofymchuk. "SYSTEMATIC APPROACH TO ENTERPRISE MANAGEMENT BASED ON BUSINESS PROCESS AUTOMATION." Agrosvit, no. 16 (August 31, 2021): 34. http://dx.doi.org/10.32702/2306-6792.2021.16.34.

Full text

APA, Harvard, Vancouver, ISO, and other styles

31

V, Bindhu. "Artificial Intelligence based Business Process Automation for Enhanced Knowledge Management." June 2021 3, no. 2 (July 27, 2021): 65–78. http://dx.doi.org/10.36548/jeea.2021.2.001.

Full text

Abstract:

A customer relationship management (CRM) system based on Artificial Intelligence (AI) is used to discover critical success factors (CSF) in order to improve the automated business process and deliver better knowledge management (KM). Moreover, different factors contribute towards achieving efficient knowledge management in CRM systems with AI schemes. Identifying the key elements may be accomplished in a variety of ways. For this purpose, Delphi technique, nominal group technique, and brainstorming approach are used. Using the interpretive structural modelling (ISM) approach, ten key variables, significance degree, and interaction are determined. CSFs such as funding, leadership, and support are the most important of the ten variables identified for integrating KM, CRM, and AI. This approach has the potential to significantly improve the business processes.

APA, Harvard, Vancouver, ISO, and other styles

32

Baranauskas, Gedas. "Changing Patterns in Process Management and Improvement: Using RPA and RDA in Non- Manufacturing Organizations." European Scientific Journal, ESJ 14, no. 26 (September 30, 2018): 251. http://dx.doi.org/10.19044/esj.2018.v14n26p251.

Full text

Abstract:

Being, from the first sight, a complementary part of process management within an organization, process management automation draws a very broad and promising perspective to the whole business field since it is a step closer to the smarter and next level efficiency. Therefore, this particular theoretical scientific research elaborates the topic of the application of Robotic Process Automation (RPA) and Robotic Desktop Automation (RDA) concepts within the work activities in non-manufacturing organizations as this is a non-widely examined area and offers the whole specter of opportunities. Therefore, focuses are based on process management in organizations where client service is key activity and direction with soft systems and operations used as working tools. In addition, a comparative analysis of key similarities and differences of terms and practical application of RPA/RDA within the manufacturing and non-manufacturing sector is provided. Problematic areas, which this particular topic escalates, have a wide framework: first, it is noticed that the scientific field regarding the application of RPA and related concepts in combination with other process management methods (for example, Lean, Agile or Business Process Management (BPM)) has not been widely discussed. Second, in generally most of the past and ongoing scientific researches and practices tendencies and problems in process automation within the manufacturing sector field have been investigated. Accordingly, it is missing both quantitative and qualitative analyses of past and current situations in non-manufacturing business and public organizations. To generalize, it is agreed that process automation has made a notorious impact not only on the tendencies of process management within the business field but also on a society as a human resource. Therefore, investigation of this topic as a very relevant subject is essential since it has a direct and very strong impact on business cycles, technological evolution, and job market.

APA, Harvard, Vancouver, ISO, and other styles

33

SADIQ, SHAZIA W., OLIVERA MARJANOVIC, and MARIA E. ORLOWSKA. "MANAGING CHANGE AND TIME IN DYNAMIC WORKFLOW PROCESSES." International Journal of Cooperative Information Systems 09, no. 01n02 (March 2000): 93–116. http://dx.doi.org/10.1142/s0218843000000077.

Full text

Abstract:

Business environments have become exceedingly dynamic and competitive in recent times. This dynamism is manifested in the form of changing process requirements and time constraints. Workflow technology is currently one of the most promising fields of research in business process automation. However, workflow systems to date do not provide the flexibility necessary to support the dynamic nature of business processes. In this paper we primarily discuss the issues and challenges related to managing change and time in workflows representing dynamic business processes. We also present an analysis of workflow modifications and provide feasibility considerations for the automation of this process.

APA, Harvard, Vancouver, ISO, and other styles

34

Nagasaka, Yoshiyuki. "Automation and Process Management in Foundry." International Journal of Automation Technology 2, no. 4 (July 5, 2008): 266–75. http://dx.doi.org/10.20965/ijat.2008.p0266.

Full text

Abstract:

The changes in the management environment of casting industry are summarized. Global and agile competition, bipolarization and human resources development are problems. Outsourcing, alliances, and M&A occur very often. Tough cost competition and improved quality requested by the market are very important issues. Automation should be developed for these problems as well as environmental ones. From the above, the fusion of traceability, data management, and process management are discussed especially as an approach to solving the quality problem in the foundry. In short, a system for the traceability solution is requested that dramatically enhances the level of results, including a reduction in production costs and quality enhancement connecting to improvements in the process from the solution of the manufacturing quality problem. Here, BPM (business process management) is considered as a core methodology to validate the traceability solution. If BPM can be installed in the foundry, added values/costs will be enhanced while balancing with customer power, leading to the implementation of a production environment that will be able to cope with changes in the market.

APA, Harvard, Vancouver, ISO, and other styles

35

Korobeynikova, Svetlana, and Ludmila Dukanich. "PROCESS MANAGEMENT IN RUSSIAN BUSINESS EDUCATION." CBU International Conference Proceedings 1 (June 30, 2013): 188–95. http://dx.doi.org/10.12955/cbup.v1.33.

Full text

Abstract:

The current management system in Russian business education is predominantly based on the principle of functional management, which in turn does not comprehensively address the emerging objectives and terms of modern-day education providers in Russia. The countries’ business schools are of the particular concern of the issue, considering the factors of their recent establishment and revenue-based financing. Presented in this paper is the outcome of implementation of the process-orientated approach to business education based on the experience of one of the leading Russian business schools. The implementation of the process-orientated approach into the management system of the business school has resulted in an array of advantages: a significant improvement in the speed of the management process; a horizontal and vertical compaction of processes due to employees making independent decisions, reduction in the number of errors, delays and alterations, an increase in the quality of tasks executed by the personnel, a decrease in the need of employee monitoring; reduction of costs associated with employee wages and equipping workplaces; development of the basis for automation of educational and supporting business processes and delegation of particular elements of business processes to external.

APA, Harvard, Vancouver, ISO, and other styles

36

Lima, Rui M. "Integrating Production Planning and Control Business Processes." International Journal of Productivity Management and Assessment Technologies 1, no. 4 (October 2012): 1–21. http://dx.doi.org/10.4018/ijpmat.2012100101.

Full text

Abstract:

Organizations have production planning and control (PPC) processes supported by systems that execute, mainly, repetitive calculations. Based on these calculation results, decisions are taken by production managers. These decision processes make the connection between different levels of aggregation of information and could benefit from the increment of the level of automation. An increased level of application of business process modelling languages is proposed in order to contribute to increment the level of process automation and the detail of business analysis. Thus being, concepts of integration of production management processes, specifically of production planning and control processes are presented. These concepts, the application of business process modelling language (BPML) and some solutions of PPC integration compose the core content of this work. Additionally, criteria for evaluation of these processes of integration are identified and discussed. Finally, the presentation of an industrial case will be supported by BPML model.

APA, Harvard, Vancouver, ISO, and other styles

37

Koryl, Maciej, and Damian Mazur. "Towards emergence phenomenon in business process management." Archives of Control Sciences 27, no. 2 (June 1, 2017): 263–77. http://dx.doi.org/10.1515/acsc-2017-0017.

Full text

Abstract:

Abstract A standard solution regarding business process management automation in enterprises is the use of workflow management systems working by the Rule-Based Reasoning approach. In such systems, the process model which is designed entirely before the implementation has to meet all needs deriving from business activity of the organization. In practice, it means that great limitations arise in process control abilities, especially in the dynamic business environment. Therefore, new kinds of workflow systems may help which typically work in more agile way e.g. following the Case-Based Reasoning approach. The paper shows another possible solution – the use of emergence theory which indicates among other conditions required to fulfill stimulation of the system (for example the business environment) to run grass-roots processes that lead to arising of new more sophisticated organizing forms. The paper also points the using opportunity of such techniques as the processing of complex events to fulfill key conditions pointed by the emergence theory.

APA, Harvard, Vancouver, ISO, and other styles

38

El‐Affendi, M. A. "Completing the circuit in e‐government process automation." Business Process Management Journal 14, no. 1 (February 8, 2008): 96–104. http://dx.doi.org/10.1108/14637150810849436.

Full text

APA, Harvard, Vancouver, ISO, and other styles

39

Indrajani, Indrajani. "ANALISIS DAN PERANCANGAN APLIKASI AUTOMAIL." CommIT (Communication and Information Technology) Journal 1, no. 2 (October 31, 2007): 180. http://dx.doi.org/10.21512/commit.v1i2.480.

Full text

Abstract:

Article analysis business process of a running report delivery and designes an automatied report delivery tothe ABC company partner by noticing the safety of data transfered. The used methods are literature, interview,survey, analysis, and design method. The result is indicates that there is email automation by automail application.The conclusion is the automail analysis and design was cover verification process, text file encoding, and reportdelivery by encryption-description process as form of data safety.Keywords: system analysis, design analysis, automail application

APA, Harvard, Vancouver, ISO, and other styles

40

LACUREZEANU, Ramona, Adriana TIRON-TUDOR, and Vasile Paul BRESFELEAN. "Robotic Process Automation in Audit and Accounting." Audit Financiar 18, no. 160 (October 29, 2020): 752–70. http://dx.doi.org/10.20869/auditf/2020/160/024.

Full text

Abstract:

Nowadays, Information Technology (IT) is part of virtually every business, and companies that cannot keep the pace with new technologies will disappear over time. Due to their nature of specific activities and exceeding other areas, professional accounting and auditing services can improve their performance through Robotic Process Automation (RPA). Furthermore, RPA can contribute to increasing the credibility of the accounting profession, as well as streamlining the activity in order to comply with the requirements imposed by professional standards but with much lower costs. This study is based on a review of the literature and through an exploratory approach opens a discussion on the concept of RPA and customises it in the field of professional accounting services by analysing robotics models specific to accounting and audit.

APA, Harvard, Vancouver, ISO, and other styles

41

Ermashkevich, Natalia, and G. Ron'zhin. "Demand for Business Process Automation Tools Among Industrial Enterprises of Russia in the Framework of «Industry 4.0»." Scientific Research and Development. Economics of the Firm 10, no. 2 (August 6, 2021): 23–33. http://dx.doi.org/10.12737/2306-627x-2021-10-2-23-33.

Full text

Abstract:

The article examines the prerequisites for the formation of Industry 4.0 in Russia within the framework of which companies need to use business process automation tools, assesses the state of the global and domestic market for ERP systems and automation tools, reveals the dependence of the use of ready-made software and Open Source technologies.

APA, Harvard, Vancouver, ISO, and other styles

42

GAVRILOVA, E. A., and I. V. FEDOROV. "BUSINESS PROCESS MODELING AND DESIGN OF THE POLYCLINIC DOCUMENT MANAGEMENT AUTOMATION SYSTEM." Applied Mathematics and Fundamental Informatics 8, no. 1 (2021): 023–33. http://dx.doi.org/10.25206/2311-4908-2021-8-1-23-33.

Full text

Abstract:

This article discusses the relevance of document flow automation in the medical field. The modeling of business processes of the subject area using the CASE tool AllFusion Process Modeler has been performed. An architectural description of the document management system of a medical institution is given. The architecture design was carried out using the unified modeling language UML.

APA, Harvard, Vancouver, ISO, and other styles

43

Torres, Raphael José Rodrigues, Zulmara Virginia De Carvalho, and Aquiles Medeiros Filgueira Burlamaqui. "AUTOMATION METHOD OF THE CONCRETE REDOSAGE PROCESS IN CONCRETE BUSINESS UNIT." International Journal for Innovation Education and Research 8, no. 2 (February 1, 2020): 108–16. http://dx.doi.org/10.31686/ijier.vol8.iss2.2175.

Full text

Abstract:

Mixing concrete is a standardized material whose consistency is measured by the slump, which has a previously defined acceptability range, but not always respected in the tacing water redosage by the mixer operator, causing material losses, when returned by the construction team, or structural problems, by reducing of a final strenght due water excess. Thus, in this article we will evaluate the new technologies for slump characterization, in order to developer an automation mechanism with the use of sensor and internet of things, capable of ensuring the material properties. In this sense, we used the Works of Amziane et al (2005) and Palazzo et al (1989), as well as NBR 7212 (2012) and others developed within this área. Preliminary studies point to the possibility of using sensors inside concrete plant, installed in concrete mixer truck, in order to obtain reliable slump results.

APA, Harvard, Vancouver, ISO, and other styles

44

Shi, Jonathan Jingsheng, Dong-Eun Lee, and Erhan Kuruku. "Task-based modeling method for construction business process modeling and automation." Automation in Construction 17, no. 5 (July 2008): 633–40. http://dx.doi.org/10.1016/j.autcon.2007.10.010.

Full text

APA, Harvard, Vancouver, ISO, and other styles

45

Sfakianakis, Michael, Barbara Myloni, and Nikolaos Katsonis. "Strategic development and business process automation networks in Greek tele-companies." J. for International Business and Entrepreneurship Development 11, no. 1 (2018): 40. http://dx.doi.org/10.1504/jibed.2018.10011062.

Full text

APA, Harvard, Vancouver, ISO, and other styles

46

Tracy, Richard P. "IT Security Management and Business Process Automation: Challenges, Approaches, and Rewards." Information Systems Security 16, no. 2 (April 12, 2007): 114–22. http://dx.doi.org/10.1080/10658980601051706.

Full text

APA, Harvard, Vancouver, ISO, and other styles

47

Katsonis, Nikolaos, Michael Sfakianakis, and Barbara Myloni. "Strategic development and business process automation networks in Greek tele-companies." J. for International Business and Entrepreneurship Development 11, no. 1 (2018): 40. http://dx.doi.org/10.1504/jibed.2018.090039.

Full text

APA, Harvard, Vancouver, ISO, and other styles

48

Jędrzejka, Dariusz. "Robotic process automation and its impact on accounting." Zeszyty Teoretyczne Rachunkowości 2019, no. 105 (161) (December 22, 2019): 137–66. http://dx.doi.org/10.5604/01.3001.0013.6061.

Full text

Abstract:

The paper seeks to explain the concept of robotic process automation (RPA), the ways it impacts accounting, and suggest future research directions. A literature review of previous studies and state-of-the-art sources has been conducted to reveal research gaps. The results provide insights into the nature of the accounting transformation. The potential for automating accounting processes with RPA is high, and robots are predicted to replace accountants for a considerable part of their tasks. That could lead to the disappearance of entry-level accounting positions and, simultaneously, the creation of new accountant roles. Future accountants’ responsibilities will go beyond bookkeeping and financial reporting towards business advisory and leading the RPA transformation. The change entails the need to improve their soft skills, and technology and data skills. It calls for more studies on an effective method to integrate these skills into the accounting education model. Further research is required to examine the potential negative effects of employing robots. These relate to the unnecessary human-robot competition, unintended organisational structure changes, deskilling, and building expertise and knowledge management. Finally, to obtain a more comprehensive view of the impacts of RPA performance, more in-depth research is needed to account for all the financial and non-financial effects of RPA implementation.

APA, Harvard, Vancouver, ISO, and other styles

49

Anagnoste, Sorin. "Robotic Automation Process – The operating system for the digital enterprise." Proceedings of the International Conference on Business Excellence 12, no. 1 (May 1, 2018): 54–69. http://dx.doi.org/10.2478/picbe-2018-0007.

Full text

Abstract:

Abstract Robotic Process Automation (RPA) is going into a “maturity market”. The main vendor providers surpassed USD 1 billion in evaluation and the research they are launching these days on the market will change again radically the business landscape. It can be seen already what is coming next to RPA: intelligent optical character recognition (IOCR), chat-bots, machine learning, big data analytics, cognitive platforms, anomaly detection, pattern analysis, voice recognition, data classification and many more. As a result the top vendors developed partnerships with the main leading artificial intelligence providers, such as: IBM Watson, Microsoft Artificial Intelligence, Microsoft Cognitive services, blockchain, Google etc. On the business part, the consulting companies who are implementing the RPA solution are moving from developing Proof-of-Concepts (POCs) and Pilots to helping clients with RAP global roll-outs and developing Centre of Excellences (CoE). As a result, the experiences gathered so far by the author on this kind of projects will be tackled also in this paper. In this article will we will present also some data related to automation for different business areas (eg. Accounts Payable, Accounts Receivable etc) and how an assessment can be done correctly in order to decide if a process can be automatized and, if yes, up to which extent (ie. percent). Moreover, through the case studies we will provide (1) how now the RPA is integrated with Artificial Intelligence and Cloud, (2) how can be scaled in order to face hypes, (3) how can interpret data and (4) what savings these technologies can bring to the organizations. All the aforementioned services made Robotics Process Automation a very powerful tool since a year ago when the author did the last research. A process that was mainly not recommended for automation or was partially automated can be now fully automated with more advantages, such as: money, non-FTE savings and fulfillment time.

APA, Harvard, Vancouver, ISO, and other styles

50

Meng, Xiao Li, Feng He, and Li Li Sun. "Research on Semantic Business Process Model in Logistics Distribution Field." Applied Mechanics and Materials 198-199 (September 2012): 899–904. http://dx.doi.org/10.4028/www.scientific.net/amm.198-199.899.

Full text

Abstract:

Nowadays, business process has the problem of no unified standard, the lack of machine-understandable semantics and so on. Thus, in order to make the business analysts and IT staff have no communication obstacles to process modeling, we may make use of the standard that both sides can understand to express business process-introducing ontology technology. Therefore, this paper, from the bottleneck of logistics distribution business process, constructs logistics distribution domain ontology, and adds semantics for business process. It helps to achieve business process automation and intelligent, and may reduce the workload of user. At the same time, we also solve the problems of the concept sharing and information integration in logistics distribution field.

APA, Harvard, Vancouver, ISO, and other styles

Journal articles on the topic 'Business process automation'

Create a spot-on reference in APA, MLA, Chicago, Harvard, and other styles